Near Leander, TX 78641
Lou
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker frozen. Upon further inspection, I checked the ice bin and found no ice. Customer provided photos of the issue in which there is ice at the bottom of the ice bin in between the bin and the ice chute plate, at the bottom left corner of the ice bin door gasket and at the back of the ice chute plate. I contacted techline and spoke to Sterling and advised of the issue. Sterling recommended removing the ice chute plate and inspect the gasket at the bottom the chute. He advised if the gasket is torn up, it is likely allowing warm air to seep into the ice bin and ice is melting creating the issue. He recommended placing some permagum around the ice chute to seal the damaged gasket. I applied some permagum around the ice chute gasket and advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78759
David Z
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW7500GC2 "Arrived on site to diagnose washer that customer says is grinding at times during cycles. Ran unit in diagnostic mode. Found 0 errors present. Ran service test 52 to check all functions. All are testing good. Had customer put in a load. Soaked clothes and ran in high speed spin and high speed agitate. Both are working fine. Checked rotor and stater and all bottom components, all are tight. Ran load size calibration. All is working as designed at this time. Advised customer to read viler use and care guide for loading directions, and to take video when issue occurs. Call complete."
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed parts. I removed the failed ice maker and installed the new one. I power cycled the unit. I ran the ice maker through a harvest cycle and a water fill test. The unit passed the harvest cycle and it filled with water. I preformed test 56 and it showed no error codes.m I found no ice or frost build up on the freezer or fresh food evaporator. Unit is operating as designed no water leaks detected.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to inspect dishwasher not working. Upon further inspection, I attempted to place the unit in diagnostics, but it failed. Checked voltage at the outlet and junction box and got 124V. I removed and replaced the main control and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78722
Eman J.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not filling with water. Tested system. Found float switch not connecting. Re-install float switch. Tested system. Everything works as designed. No water leaks at time of service.
Near Georgetown, TX 78628
Tyler
Job Details: 07/03/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived for double wall oven that was giving a F8E0 error code. After putting the oven into diagnostics mood I found that there was a second code also showing up that was a F6F for which basically means that the ACU is miscommunicating with the UI. Upon further inspection it became clear that the main acu for the upper oven was causing not only a miscommunication error but was also not probably reading the fan speed from the upper fan motor. I did replace the ACU and then thoroughly retested the oven and was able to get the oven to preheat without any ERROR code showing up the customer stated that the ERROR codes normally showed up within the first two minutes and when I first arrived on site and was testing it their codes did pop up very quickly after the repair I clear the ERROR codes reset the machine and everything is functioning as designed.
Near New Braunfels, TX 78130
Noah D
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF520PADM "Arrived on site to inspect dishwasher for not drying, upon inspection found the dishwasher was inspected on another work order and was working to spec, heating element kicking in diagnostics,
Near Austin, TX 78726
David S
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived on site for ice building up in the freezer. I inspected the unit and work area. I found the icemaker double filling, and won’t go through a harvest cycle. I replaced the inlet valve and installed a new ice maker. I jumped the new ice maker and if harvested and filled with water. No water leaks detected. Job complete."
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/03/2020
VENTHOOD GE JV966D6SS "Arrived on site for customer complaint of unit tripping the breaker when plugged in, I disconnected the power cord from the vent hood and found breaker tripping when power cord was plugged in, found power cord shorted to ground, instructed customer to have installers or electrician install new power cord."
Near Austin, TX 78753
Kayman
Job Details: 07/03/2020
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for dryer not drying. Upon inspection I found the dryer not turning on at all. I found the door latch is bad and will need to be replaced I also found that the push to start switch is faulty. Ordering push to start switch (WPW10117655) door catch assembly (WP3389441) striker (279570) . ; ordrng 1 279570 (catch door dryer) and 1 WP3389441 (catch) and 1 WPW10117655 (relay-pts)
Near Round Rock, TX 78681
David S
Job Details: 07/03/2020
COOKTOP JENN-AIR JGCP548WP00 Arrived on site for cooktop continually sparking. I inspected the unit and work area. I swapped in a known good spark module the unit still sparked continually. I inspected the burner heads and cleaned all burners. All burns except the middle center burner ignited properly and didn’t continue to spark after lifting. I replaced the burner and the unit operated as designed. I reinstalled the unit. Job complete.
Near Bastrop, TX 78602
Andy
Job Details: 07/03/2020
REFRIGERATOR AMANA ASI2575GRW04 "Arrived on site for refrigerator buckled on left side. Inspected unit and found damaged on left side cabinet.
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
REFRIGERATOR GE GFE28GSKJSS Arrived onsite for the refrigerator with a broken cover. During inspection found that left upper door hinge cover is broken. Ordering parts and office to schedule ; ordrng 1 WR17X13217 (top cover middle dgy) and 1 WR17X20164 (hinge endcap asm dgy)
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit screeching loudly during spin cycle and from the recommendations of techline, I removed and replaced the motor, basket & drive block and tested. Unit continued to make the noise. I removed and replaced the gearcase and retested and the unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Jacob
Job Details: 07/03/2020
WASHER MAYTAG MHW6000XW0 Arrived onsite for bellow clamp fallen off. Looked at unit. Saw that bellow clamp had fallen off. Put bellow clamp back on. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
MICROWAVE GE JVM3150DF1BB "Arrived on site ,replaced mag cap and diode . Unit is now heating properly. Job complete ."
Near Austin, TX 78741
Jacob
Job Details: 07/03/2020
WASHER MAYTAG MVWB965HC0 Arrived onsite for unit not draining. Tested unit. Got F9E1 drain pump issue. Replaced drain pump. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78729
David S
Job Details: 07/03/2020
ICE MACHINE KITCHENAID krfc704FPS00 "Arrived on site for ice maker not making ice. Inspected the unit and work area. I ran the ice maker through a harvest test, and a fill test. Both tests ran and passed. I checked the evaporators for any frost build up and found none. I ran a temp test on the freezer and found it at only 27 degrees. I gained access to th evaporator and found the Evaporator covered in ice. I ran a forced defrost and the heater did not come on. I explained to the customer how defrost works with the unit and how the control supplies power to all the components. I quoted the customer for worst case, UI, main control, evap harness, heater. I let the customer know they could call KitchenAid and see if they will offer any assistance. I am order UI W11099702, control W11333076, heater W10882092, harness W11204566, stop pan W10795822. The office will schedule when parts are available. No water leaks detected.; ordrng 1 W10795822 (stop-pan) and 1 W10882092 (heater) and 1 W1109
Near Pflugerville, TX 78660
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to replace evaporator fan motor and freezer. Upon opening unit found freezer fan running properly but only partial frost pattern on freezer evaporator. Unit has a sealed system leak in the RC evaporator as well as a cycling issue due to shorted user interface. Compressor, filter dryer, RC evaporator, and user interface will all need to be replaced to complete repair. Office will need to have repairs authorized and set return appointment for three hour job.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 8201675 (compressor) and 1 AUTHONEEDED (AUTHO NEEDED) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Near West Lake Hills, TX 78746
Jacob
Job Details: 07/03/2020
RANGE GE CGP650SET1SS Arrived onsite for middle burner on unit not lighting. Tested unit. Found that gas was coming in properly. Need new burner head and cap. Ordered parts. . ; ordrng 1 WB16K10079 (3r burner asm) and 1 WB29K10045 (burner cap central)
Near Austin, TX 78703
Leonardo
Job Details: 07/03/2020
COOKTOP KITCHENAID KGCS166GSS05 Arrived on site to test unit for smoking unit. Found all’s crews rusted advised customer that screws might break.
Near Austin, TX 78753
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site to diagnose a refrigerator that is not producing ice and ice is melting in dispenser been. Found user interface not cycling ice fan properly and icemaker motor failure. User interface and main control will need to be replaced together as they come in a kit with software updates. Also icemaker will need to be replaced to correct motor issue.; ordrng 1 W10861900 (cntrl-elec)
Near Burnet, TX 78611
James
Job Details: 07/03/2020
RANGE GE JS760SL4SS Arrived on site and tested operation. Found cooling fan not running. Found no obstructions to fan and verified freely moving. Reassembled and tested. Fan now running and u it is heating. Motor is still humming. Unit will need new cooling fan and control panel trim to repair. ; ordrng 1 WB07X29081 (control panel trim a) and 1 WB26X29468 (COOLING FAN)
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no ice. Ran diagnostics good air flow from ice box fan,ice in icemaker,rna harvest test icemaker would not run through a harvest diagnosed a defective icemaker. Installed new icemaker ran harvest test passed,ran fill test passed."
Near Cedar Creek, TX 78612
Andy
Job Details: 07/03/2020
REFRIGERATOR bosch KBUDT4865E04 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed compressor pulling 2.3 amps and evaporator leak. Attempted to look up needed parts and could not locate, ordering parts research. Office to schedule return trip. Authorization needed. 3 hour job. SS repair. ; ordrng 1 SEENOTE (3 HOUR JOB ) and 1 SEENOTE (SS JOB) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 SEENOTE (CS TO REVIEW ) and 1 SEENOTE (PARTS RESEARCH )"
Near Seguin, TX 78155
Noah D
Job Details: 07/03/2020
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect ice maker for not producing, upon inspection found the wire to he motor burnt and charred, will need harness and recirculating pump assembly; ordrng 1 2313702 (PUMP) and 1 W10340990 (HARNESS)"
Near Austin, TX 78745
Jacob
Job Details: 07/03/2020
DRYER WHIRLPOOL WED5000DW1 Arrived onsite to check on unit for customer possibly having issues with belt. Tested unit. No issues at this time. Unit working as designed. Job complete
Near Leander, TX 78641
Lou
Job Details: 07/03/2020
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered parts. Due to the ignitor failure, oven light broken and control failure, I removed and replaced all three parts and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Waco, TX 76705
Jonathan M
Job Details: 07/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HB03 "Arrived onsite for oven/microwave combo that is intermittently not starting a microwave cycle. Inspected unit and work area. Placed unit is service diagnostics and found no stored error codes. I ran the unit through a couple of relay checks and all ran as designed. I called Techline and spoke to Adrian SR# 7728237022. He advised me to run several tests and found nothing wrong with the unit even after trying to use the microwave 6 times with no failure.
Near Austin, TX 78746
Wesley
Job Details: 07/03/2020
WASHER WHIRLPOOL GHW9400PLA Arrived onsite and inspected washer for leak from bellow and general health. All checks good. Advised customer concerning hair caught in the bellow. All checks good. Unit is now operating as designed. advised customer on findings.
Near Austin, TX 78759
Kayman
Job Details: 07/03/2020
OVEN JENN-AIR JJW2730WS02 Arrived onsite to install previously diagnosed parts. I installed the ACM and the control panel. Unit is working and heating as designed. Job complete.
Near Austin, TX 78725
Eman J.
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for previous diagnosed parts. Replaced thermistor. Tested system. Everything works as designed. Job complete.
Near Austin, TX 78751
Luis
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for noise complaint. Diagnosed noise due to door hinge,removed bracket reinstalled bracket assembly on hinge tested door operation unit working as designed."
Near Bastrop, TX 78602
Andy
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator making noise when dispensing water. Upon arrival customer informed that issue is FC is making noise. Tested and inspected unit and found ice buildup in FC creating noise from fan hitting ice. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service. Advised customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk.; ordrng 1 W10316760 (thermistor) and 1 W11334745 (EVAPORATOR FAN) and 1 WP12729123 (heater)
Near Austin, TX 78732
David Z
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT910SAYM1 "Arrived on install previously diagnosed parts. Installed new sump and motor to resolve non spraying. Retested and unit is now spraying. Saw water dripping from front left of door. Opened unit during test cycle and found a huge a,out of suds. Tried leveling unit, but floor is uneven and resulted in door not being able to close. Adjusted door and level as best I could. Retested and didn’t see any other drip.
Near Burnet, TX 78611
James
Job Details: 07/03/2020
COOKTOP KITCHENAID KICU509XSS00 Arrived on site and installed new module. Tested operation and found unit working properly. Job complete
Near New Braunfels, TX 78132
Noah D
Job Details: 07/03/2020
RANGE MAYTAG MES8800FZ2 "Arrived on site to inspect oven for not heating, upon inspection found the sensor shorted, replaced sensor and tested. Heating returned. Job complete"
Near Mustang Ridge, TX 78610
Leonardo
Job Details: 07/03/2020
OVEN WHIRLPOOL WOS31ES0JS00 Arrived on site to test unit damage. Found damage and replace damaged door and handle. Tested unit and unit is operational. Job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 07/03/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose a oven that is giving fan speed error. Tested unit and found blower bearings too tight causing it not to be able to start on low speed. Lower will need to be replaced to complete repairs. Office will need to set return appointment due to part availability.; ordrng 1 W11248652 (BLOWER)
Near Austin, TX 78749
Luis
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Arrived on site for a defective icemaker,replaced icemaker ran icemaker through a cycle water filled icemakerice maker.
Near Austin, TX 78758
Kayman
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite to install previously diagnosed parts. Installed the dispenser drawer and water valves. I also leveled the unit as it was slightly un level. Job complete.
Near Round Rock, TX 78664
Cliff
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site to diagnose a dishwasher that is not cycling properly. Found excess suds in unit at the end of diagnostics indicating oversetting during cycling. Advised homeowner on findings and solutions to correct the issue. No repairs are needed at this time and all is working properly.
Near Austin, TX 78748
Jacob
Job Details: 07/03/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Motor, wheel, and housing. Unit was inside the apartments shop to work on. Could not test after parts replaced. No issues at this time. Job complete"
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of washer not washing properly, found faulty metering pump, I replaced pump, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issues, found blower wheel was rubbing against housing seal, I used noise reduction kit and dryer pads, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 07/03/2020
DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of unit leaking, found leak due to drain line not secured inside of house drain, I added additional zip tie, filled and drained twice, unit tested good, no leaks."
Near Lakeway, TX 78734
David Z
Job Details: 07/03/2020
DISHWASHER BOSCH SHE3AR56UC/21 Arrived on site to diagnose dishwasher not filling. Performed diagnostic and found fill found not running. Found power at valve but no activity. Attempted to install designated valve and it was not the correct one. Ordering part 00633970 which is correct valve. Office to reschedule as customer has limited availability.; ordrng 1 00633970 (VALVE)
Near Smithville, TX 78957
Scott
Job Details: 07/03/2020
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site ,replaced orafices. Flipped spud on regulator . All flames are correct flame now . No gas leaks detected at time of service. Job complete ."
Near Manor, TX 78653
Eman J.
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onsite for previous diagnosed parts. Replaced diffuser and harness. Tested system. Everything works as designed. Job complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and tested operation. Found upper rack adjuster wheels breaking off. Unit needs adjuster kit to repair. ; ordrng 1 W10712395 (adjuster)
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/03/2020
MICROWAVE IKEA IBMS1455DS00 "Arrived on site for customer complaint of start button and power buttons not working, found broken button holders, I replaced button holders, unit tested good."
Near Austin, TX 78703
Leonardo
Job Details: 07/03/2020
COOKTOP JENN-AIR JGD3536WS01 Arrived on site to test unit for burners not working. Found bad burners. Replaced burners Test unit after replacing burners and all burner igniting correctly job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 07/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Arrived onsite for the washer making a noise. During testing found that the gearcase was causing the noise it was leaking oil. Found error code for actuator. Replaced gear case, cam assembly, actuator, and washer tested good. Noise is gone and no leaks. Complete"
Near Round Rock, TX 78664
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found failed compressor. Compressor and filter dryer will both need to be replaced to complete repairs. Office will need to set return appointment, for 3 hours, due to part availability.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 W10913906 (coupler) and 1 W11109499 (drier-tube) and 1 W11393142 (COMPRESSOR )"
Near Del Valle, TX 78617
Eman J.
Job Details: 07/03/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave door damage. Tested system. Mw door is damaged. Replaced mw door. Tested system. Everything works as designed. Job complete.
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
ICE MACHINE WHIRLPOOL KUIC15NRXS1 "Arrived on site for no ice. Ran diagnostics found broken pan,continued diagnostics compressor powered on no frost on evaporator diagnosed leak.
Near Lakeway, TX 78734
David Z
Job Details: 07/03/2020
REFRIGERATOR LG LFXC24796D/00 Arrived on site to diagnose one no cool refrigerator. On arrival found unit unplugged. Another company came out and diagnosed issue as sealed system and unplugged unit. Plugged in unit to confirm diagnosis. Found no frost pattern developing at all after 10+ mins. Performed sealed system checklist. Got with SR to order proper parts for sealed system. Office to reschedule sealed system job. Need AUTHO for AHS. ; ordrng 1 ADH73150208 (DRIER) and 1 ADL73341411 (FF EVAP) and 1 ADL73981017 (FC EVAP) and 1 AUTHO (AHS AUTHO) and 1 JIG (JIG FOR LG) and 1 TCA38151706 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrive on site for dishwasher making noise. I spoke with the customer and found out the dishwasher isn’t cleaning the dishes properly. I inspected the unit and work area. I didn’t find any fault In diagnostics. I tried to run a cycle and the pump and motor assembly didn’t spray water. I replaced the pump and motor assembly and tested the unit. The unit operated as designed to water leaks detected. Job complete.
Near Austin, TX 78725
Eman J.
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not heating. Tested system. Found heater faulty. Replaced heater. Tested system. Everything works as designed. Job complete.
Near Spicewood, TX 78669
Luis
Job Details: 07/03/2020
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice issues. Diagnosed a defective water sensor in pump,replaced pump,ran diagnostics all test passed unit working as designed."
Near Georgetown, TX 78626
Al
Job Details: 07/03/2020
DRYER WHIRLPOOL WGD6120HW0 "Arrived to inspect dryer not drying or powering on.I turned unit on and powered it up and all functions of the unit worked.Customer did have a short video of something clanking inside the unit..Unit tumbled, heated and exhaust was good.Job complete"
Near Bastrop, TX 78602
Scott
Job Details: 07/03/2020
RANGE KITCHENAID KFGC506JSS00 "Arrived on site ,replaced control . Tested unit , now fan is buzzing but not spinning , readjusted blower bracket . Ran pre heat to 475 . All checked normal . No gas leaks detected at time of service. Job complete ."
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to install a new power cord and the new main hairiness. I gained access to the back of the range and removed the shorted out power cord and harness. I replaced both with new. I reinstalled the unit and powered it back on. I tested the range And it is operating as designed. I reset the click on the range. Job complete.
Near Liberty Hill, TX 78642
James
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site and inspected unit. Found that the console again has moisture build up inside. Called tech line and spoke to Dustin #7728235098. Recommended running unit with clear inter door to isolate where water is coming from that is spraying straight at the vent. Return visit will require 2 hours to observe unit running and make repair. ; ordrng 1 CNOTE (2 HR) and 1 TOOL (CLEAR DOOR) and 1 W10919772 (deflector) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10340683 (manifold)
Near Bruceville, TX 76630
Jonathan M
Job Details: 07/03/2020
DISHWASHER AMANA ADB1400AGS1 Arrived on site for dishwasher that one spray either spray arm. Inspected unit and work area. Placed unit in service diagnostics and found an F4 E3 (motor not running). Placed unit in an auto cycle and found washer motor not running. Replaced pump and motor and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78703
Luis
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "Arrived on site for cooling compliant. Removed deli drawer found fresh food evaporator completely incased in ice diagnosed a defective defrost thermistor,unit will need a new harness that includes both thermistors. Will also need to run service pointer to secure evaporator to liner with zip ties and clamps. Instructed customer on defrosting unit 24hrs before return visit,set return visit ; ordrng 1 WPW10277799 (HARNESS)"
Near Cedar Park, TX 78613
David S
Job Details: 07/03/2020
RANGE WHIRLPOOL WFG510S0AS0 Arrived on site for range over heating. I inspected the unit and work area. I tested the oven temperature with an air probe. The oven sensor and my air probe are reading the same temperature. The control is not reading the sensor properly. I replaced the control and tested the unit. The oven is now baking as it should and showing correct temperature. Job complete.
Near Austin, TX 78738
Robert
Job Details: 07/03/2020
COOKTOP LG LCE3010SB01 Arrived on job for complaints of no heat. Found no power supply to cooktop. Reset breaker and unit powered on. Test all burners.
Near Spicewood, TX 78669
Brandon
Job Details: 07/03/2020
DRYER MAYTAG MEDB835DC4 "Arrived on site for customer complaint of UI console non responsive at times, quoted customer for overlay, customer refusing repair at this time.
Near Spring Branch, TX 78070
Richard
Job Details: 07/03/2020
DISHWASHER GE GDT665SSN2SS "Arrived onsite for the dishwasher not draining and running the cycle. Installed drain pump , pressure sensor that was provided by the customer. Dishwasher is now running the cycles correctly but will not drain.
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DISHWASHER BOSCH SHPM98W75N/11 "Arrived to inspect dishwasher not completing cycles.From recent experience with this issue, I determined the latch was defective and causing the unit not to complete cycles.Unit heats and drains properly.Ordering the LATCH door.Customer rescheduled.Needs more work ; ordrng 1 00630784 (LATCH)"
Near Austin, TX 78705
Luis
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site for damaged door replaced damaged freezer door and nameplate
Near Austin, TX 78757
Kayman
Job Details: 07/03/2020
RANGE JENN-AIR JGR8775RDW "Arrived onsite for RF burner not igniting upon inspection I found the ignition spark was weak and in need of replacement. I immediately broke the burner head screw attempting to replace that igniter. Will need to return with a orifice holder and drill out the remaining screws to replaced the orf holder and igniter. Customer would also like a new burner knob. ordering (74009099) ORF holder (74009147) knob and returning with the igniter (WP74009958) RS ; ordrng 1 74009099 (holder-orf) and 1 74009147 (knob- valv)"
Near Georgetown, TX 78633
Al
Job Details: 07/03/2020
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect unusual noise from inside the dryer.Confirmed the complaint and disassembled and found a small Christmas hook inside the rear gasket causing the issues.Removed and reassembled the unit and unit now operates to customers satisfaction without the noise.Job complete
Near Buda, TX 78610
Leonardo
Job Details: 07/03/2020
DISHWASHER FRIGIDAIRE LFID2459VF "Arrived on site to replace console. Replaced console, tested unit and unit functions correctly. Job complete"
Near Waco, TX 76710
Jonathan M
Job Details: 07/03/2020
ICE MACHINE KITCHENAID KUIS18PNZB1 "Arrived onsite for ice machine that was not filling water. Inspected unit and work area. Customer advised the issue was with the machine not filling. He advised he ran a cleaner through it and replaced the filter but still had no water coming into the unit. Replaced water valve and tested unit. Unit filled, recirculated, and began to form ice. Unit is working as designed.
Near Austin, TX 78703
Jacob
Job Details: 07/03/2020
DRYER MAYTAG MEDB855DC4 Arrived onsite to replaced motor. Tested unit. Still getting same error code. Called Techline. Suggested to change control board again. Got sr#7727440399. Ordered parts. Office to reschedule. ; ordrng 1 W11158453 (cntrl-elec)
Near Georgetown, TX 78628
Tyler
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site to repair refrigerator that was having a defrost issue I installed and thoroughly tested the evaporator fan the UI control and the main control after repair tested the entire fridge and everything is working as designed. Call complete.
Near Austin, TX 78735
Leonardo
Job Details: 07/03/2020
RANGE JENN-AIR JDS1450DP0 Arrived on site to test unit not heating. Tested unit and found broken bake element. Replaced elementtested unit and unit heats as desired. Job complete.
Near Belton, TX 76513
Tyler
Job Details: 07/03/2020
DRYER WHIRLPOOL MEDB835DW4 Arrived on site to repair a dryer that was making a metal on metal screeching sound I was able to replace the idler pulley as well as all of the roller wheels that help the drum glide in place. After that I assemble the machine and tested it out and found that the squealing had completely stopped so I did not install the motor. Unit is working as designed. Call complete
Near Mustang Ridge, TX 78610
Robert
Job Details: 07/03/2020
WASHER MAYTAG WFW6620HC0 Arrived on job for complaints of noise. Ran spin cycle and bearings causing noise. Will need two tech and 2 hours. ; ordrng 1 W11287253 (TUB)
Near Manor, TX 78653
Eman J.
Job Details: 07/03/2020
REFRIGERATOR LG LFX31925ST/00 Arrived onsite to install previous diagnosed parts. Replaced drain tube. Tested system. Everything works as designed. Job complete.
Near Georgetown, TX 78626
Al
Job Details: 07/03/2020
RANGE GE JGB860SEJ2SS Arrived to inspect upper oven not heating.Confirmed the complaint and verified the module and serial number.Unit bale igniter is defective causing the issue.Ordering the igniter and research for correct part.Office to reschedule with customer.See sticky note ; ordrng 1 CNOTE (RESEARCH TOP OVEN NEVER IGNITED. PLEASE CONFIRM THIS IS IGNITER FOR UPPER OVEN) and 1 WB13X24925 (IGNITER GLOW BAR)
Near Austin, TX 78754
Cliff
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to diagnose a refrigerator that is not cooling properly. Found RC evaporator defrost failure due to controls not communicating with her masters. Replaced main control and user interface and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Wimberley, TX 78676
Richard
Job Details: 07/03/2020
VENTHOOD UNKNOWN UXT5230BDS1 Arrived onsite for the vent hood noise. Replaced fan blade and it did not resolve the issue. Replaced the motor and it did not resolve issue. Tried to adjust motor and it did not resolve issue.
Near Hewitt, TX 76643
Jonathan M
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator that won’t light in the top refrigerator section or freezer section. Inspected unit and work area. Customer advised of the issue started in the freezer. Attempted to remove freezer light and began to get excess resistance. Worked on the freezer light for five minutes and once the light came loose the female connector on the wires coming from the control had popped loose. Attempted to dig out wires to reconnect female connector but was unsuccessful. Tried to wire but the wires together using one of the modules but was unable to clamp the wires coming through the insulation. I called Techline and spoke to Brian SR# 7728233696. I advised him of my findings and he then video chatted me to verify findings.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/03/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water and the unit failed to heat. While testing, the unit made a loud humming/buzzing noise. I removed the unit from the wall and found the diode burnt, the magnetron was rusted. I removed an replaced the magnetron, capacitor, & diode. Retested and unit is operating as designed. I reassembled the unit and placed it back on the wall and retested. Unit continues to operate as designed. Job completed."
Near Killeen, TX 76543
Tyler
Job Details: 07/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator not cooling. Upon further inspection I found that the refrigerator had a sealed system issue customer had stated that he heard what sounded like a hissing noise coming from the fridge at one point shortly before the cooling had stopped. We will need to order an evaporator coil a compressor and a dyed dryer.There were no lock rings needed for this repair. Call needs to be weighed for two hours and we need a SS tech.; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Austin, TX 78759
Wesley
Job Details: 07/03/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived onsite and found compressor running and fans running properly. Found repeat symptoms hi temperatures. 25f in fc, and 50f in ff cabinet. Found evidence that the sealed system repair should be monitored by sealed system tech for leaks from repair in last 6 months.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer)"
Near Liberty Hill, TX 78642
Lou
Job Details: 07/03/2020
COOKTOP WHIRLPOOL KECC604BBL00 "Arrived on site to inspect cooktop smoking and popping breaker. Upon further inspection, customer advised they were using the right front and back left burners when the unit “popped” and when they opened the cabinet doors under the unit, smoke came out. When they turned the breaker back on, it caused the entire home breaker to trip. I had the customer sign a waiver of damages from lifting glass cooktop and then removed the cooktop. I didn’t find any signs of damage to the cooktop. I checked under the unit in the cabinets and over the junction box cover to inspect wiring. I found where the wiring had shorted out and caused the lid pop noise and the smoke. I advised the customer of my findings and took photos. Reassembled the unit and placed it back in the countertop.
Near Briggs, TX 78608
Al
Job Details: 07/03/2020
RANGE WHIRLPOOL WFG510S0AB1 Arrived to inspect gas range not lighting.Confirmed the complaint and located the breaker box and turned the range off then back on.Tested the unit and all functions work as designed.
Near Hutto, TX 78634
Andy
Job Details: 07/03/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher rust on panel. Inspected unit and found rust on panel. Removed damaged part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Near Smithville, TX 78957
Scott
Job Details: 07/03/2020
REFRIGERATOR GE GNS23GSHBFSS "Arrived on site for loud noise and temps not correct . Found ice build up on freezer evap wall . Also door alarm wouldn’t not going off . Found no switch issues . Ordering control, heater evap fan and blade . No water leaks detected at time of service . Please call to set return . ; ordrng 1 AUTHO and 1 WR51X10108 (heater def asm) and 1 WR55X23924 (board asm main contr) and 1 WR60X10277 (refrigerator evapora) and 1 WR60X30922 (BLADE)"
Near Leander, TX 78641
David S
Job Details: 07/02/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher not cleaning dishes properly. I inspected the unit and work area. I found error code F5E1 door stuck open. I ran the unit through diagnostics cycle and the unit would not fill with water. I found the water valve was turned off. I turned them valve on and found the unit filling and working as designed. I spoke with customer about the different wash cycles. No water leaks detected. Job complete.
Near Elgin, TX 78621
Andy
Job Details: 07/02/2020
REFRIGERATOR GE GDE20GGHBRBB Arrived on site to install previously diagnosed temperature sensor in FC. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78664
Andy
Job Details: 07/02/2020
UNKNOWN UNKNOWN 0
Near Austin, TX 78724
Scott
Job Details: 07/02/2020
DRYER AMANA NED4655EW1 Arrived on site for dryer not stopping at end of cycle . Replaced timer . All checked normal . No lint build up . Job complete .
Near Austin, TX 78741
Robert
Job Details: 07/02/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on job for complaints of not washing. Found 120 v to motor without operation. Replaced sump and motor. No leaks detected at time of service.
Near Austin, TX 78752
Scott
Job Details: 07/02/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived on site , replaced wheel and blower . Ran unit . All checked normal . Unit sounds normal . No lint build up at time of service. Job complete"
Near Pflugerville, TX 78660
Kayman
Job Details: 07/02/2020
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived onsite for microwave no heat. Tested unit and found that the unit has power and is turning but I did not hear the fan kick on. I dissembled the unit and replaced the mag cap and diode still no fan. I tested the fan motor capacitor and it tested faulty. Will need that motor capacitor. Ordering motor fan capacitor (W10210855).; ordrng 1 W10210855 (capacitor)