Service History 1066

Near , TX 78610
Leonardo
Job Details: 10/17/2018
OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to replace valve. Replaced valve test unit and unit test good. Oven heating to 350 job complete no leaks present at this time.
Near Austin, TX 78738
Brandon
Job Details: 10/17/2018
WASHER MAYTAG MHWE450WW01 "Arrived on site for part hanger, I replaced the motor control board, unit tested good."
Near Austin, TX 78738
Brandon
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS02 "Arrived on site for customer complaint of no ice production, I put unit into diagnostic mode, ran all tested on ice maker, water valve, and heater, unit tested good. Instructed customer about water filters and how they effect water pressure. No leaks at time of service"
Near Buda, TX 78610
Brandon
Job Details: 10/17/2018
REFRIGERATOR GE PWE23KSDSS "Arrived on site for customer complaint of freezer door handle coming off. I tightened the handle down, unit tested good."
Near Austin, TX 78731
Paul
Job Details: 10/17/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived onsite for the dryer with a no heat condition. I found the thermal cut off open. I installed a thermal cut off kit and tested the dryer. The dryer is working as designed with the vent disconnected but with it connected the temp stays idle. I also found a lot of moisture in the flex vent. This all indicates the house vent is completely restricted. I advised ms to not use the dryer until the house vent has been cleaned. I advised ms to call Vent Wizard to clean the vent. I explained to ms that if the dryer is used with the vent in the condition it is in now, she will blow the thermal cut off I replaced. Call complete."
Near Kempner, TX 76539
Steve C.
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for the unit light is very dim. Tested the unit and found the freezer led light is out and causing the rest of the lights to dim. Replaced the freezer led light and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76705
Arthur B.
Job Details: 10/17/2018
RANGE WHIRLPOOL WFC150M0EB0 Arrived onsite. Customer advised unit is working and no work is to be done. Customer phone is turned off at this time.
Near New Braunfels, TX 78132
Kevin
Job Details: 10/17/2018
OVEN KITCHENAID KODE300ESS02 "Arrived on site and replaced console and sensor from previous visit, confirmed lower oven broiler is heating. Job complete."
Near Austin, TX 78726
Paul
Job Details: 10/17/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 Arrived onsite for the refrigerator that is not cooling in either compartment. I found the sealed system components all running and the unit barely cooler than room temp. I found a ball of ice built up on the evaporator right where the capillary tube is soldered in. This is a sign of a leak or a restriction. The unit has the original sealed system parts in it so more than likely it’s a leak due to age. .; ordrng 1 4388575 (EVAPORATOR) and 1 876765 (TUBE-KIT) and 1 TJ90SF8404 (ACCESS FITTING) and 1 W10309995 (COMPRESSOR) and 1 WP2003003 (EXCHANGER) and 1 WP2004545 (HEATER-PAN) and 1 WPW10143759 (DRIER-UV)
Near Austin, TX 78738
Brandon
Job Details: 10/17/2018
WASHER MAYTAG MAV6300AWW "Arrived on site for customer complaint of loud noise issue, found noise coming from brake, ordering brake parts. ; ordrng 1 WP35-6714 (brake roto) and 1 WP21001910 (spring- br) and 1 WP35-6918 (stator- br)"
Near Austin, TX 78729
Paul
Job Details: 10/17/2018
DRYER WHIRLPOOL LG6801XSW0 "Arrived onsite for the dryer making a burning smell. I found the unit full of lent in the chassis and on the burner causing the issue and the inside of the cabinet needs to be cleaned to fix the issue. The swell was coming from the lint build up on the burner tube (See attached pics in SDQP). I found the dryer not shutting off due to a bad door switch. I found the plastic pull handle broken on the lint screen due to use and age. The switch and screen,need to be replaced to complete service. Ordering W10820036 SWITCH-LID & 339392V SCREEN. RS for Mon 10/22 with job 202032.; ordrng 1 339392V (SCREEN) and 1 W10820036 (SWITCH-LID)"
Near Austin, TX 78723
Scott
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site for ice maker making too much ice . Found ice over filling container . IM aid not acknowledging when ice bin is full. Replaced IM . Ran harvest and bail arm is properly raising and lowering . No water leaks detected at time of service . Job complete .
Near Austin, TX 78723
Scott
Job Details: 10/17/2018
DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site for dispenser issues . Found the top part of dispenser cracked . Replaced dispenser. Ran test cycle all checked good . Nomwater leaks detected at time of service . Job complete .
Near Killeen, TX 76542
Dona
Job Details: 10/17/2018
MICROWAVE GE JVM1870SF001 "Arrived on site for no operation, control does light up when pressing start to begin cycle unit does not start. Tested interlock switch upper switch is not showing door is in closed position. Found latch body is no longer holding switch tightly in place either. Also found inner door with piece missing. Unit will need door switches, latch body and door. Door is showing as not in stock expart. Office will need to contact ahs for expart on door Unit is left unplugged. Will need autho if door is found. Ordering CNOTE door expart and CNOTE autho ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (EXPART DOOR) and 1 WB06X10289 (latch body) and 1 WB24X10069 (switch-micro) and 1 WB24X829 (switch,door sense) and 1 WB24X830 (sw-monitor) and 1 WB56X10344 (door asm)"
Near Austin, TX 78729
Paul
Job Details: 10/17/2018
REFRIGERATOR GE GSH25JGDDWW "Arrived onsite for the refrigerator not making ice. I found the unit making plenty of ice but not dispensing ice. I found the auger motor defective. I found the lower refrigerator drawer rails broken due to normal wear and age. Ordering WR60X10258 REFRIGERATOR DISPENSER ICE CRUSHER MOTOR & WR72X239 FRIDGE DRAWER RAIL SLIDE - LEFT, WR72X240 FRIDGE CRISPER DRAWER SLIDE RAIL -RIGHT, WR72X242 SLIDE ASM RH & WR72X241 SLIDE ASM LH. RS for Mon 10/22.; ordrng 1 WR60X10258 (REFRIGERATOR DISPENSER ICE CRUSHER MOTOR) and 1 WR72X239 (FRIDGE DRAWER RAIL SLIDE - LEFT) and 1 WR72X240 (FRIDGE CRISPER DRAWER SLIDE RAIL -RIGHT) and 1 WR72X241 (SLIDE ASM LH) and 1 WR72X242 (SLIDE ASM RH)"
Near Kyle, TX 78640
Robert
Job Details: 10/17/2018
WASHER WHIRLPOOL WTW6800WW1 Arrived on job to replace bearing. Nut on bottom of shaft too badly rusted unable to remove will need to replace tub as well. Office to schedule. ; ordrng 1 CNOTE (AUTHO ) and 1 W10193886 (tub outer)
Near Austin, TX 78744
Luis
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for moisture on gasket and middle divider. Found moisture on bottom of freezer door gasket and middle divider. Disconnected condenser fan,found divider warming up. Added adhesive to gaps on middle divider, reconnected fan motor,restricted air flow on compressor cover to allow utter loop to warm up and prevent moisture on middle divider."
Near Spicewood, TX 78669
Cliff
Job Details: 10/17/2018
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to diagnose a microwave that is not heating all the time. Tested unit and found open and close error and door switches slow to react. Replaced all three switches and both interlocks to correct issue. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Kevin
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site and found no ice production, ran test 57 and icemaker is operating properly. Ran test 45 and it filled with water, ran test 15 and level sensor is running correctly. Found fresh food evaporator is frosted over, Attached one picture. Refrigerator will need to be defrosted for at least 36 hours to remove ice, customer read and signed deFrost document. No water leaks from connections at time of service.; ordrng 1 DEFROST"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/17/2018
WASHER MAYTAG MHW3505FW1 "***Get pick up model and serial number, it did not save.*** arrived on site and found control panel is randomly beeping and turning off and on. Will need to bring back a new one and have harness and control board on hand to ensure repair on next visit. No water leaks from connections at time of service; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (CONTROL BOARD) and 1 WPW10442440 (harns-wire)"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/17/2018
DRYER AMANA NED4655EW1 "Arrived on site and found door switch is broken when door switches held down dryer will run properly. Switch will need to be replaced in order to correct issue, no lint found in dryer.; ordrng 1 WPW10237959 (switch-dor)"
Near New Braunfels, TX 78130
Kevin
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and found no ice production, ran test 57 and icemaker is operating properly. Found fresh food evaporator is frosted over, Attached one picture. Refrigerator will need to be defrosted for at least 36 hours to remove ice, customer read and signed deFrost document. No water leaks from connections at time of service; ordrng 1 NEEDS DEFROST"
Near Austin, TX 78723
Scott
Job Details: 10/17/2018
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived on site for no ice . Found fill tube choked with solid ice . Found water has been backing up between the cabniet and insulation . Also looks like waters been building up and leaking down one of the refridgerent lines . Tried to call tech line but was told to call back later . Did replace valve before noticing water build up. . Will need to document with tech line ; ordrng 1 CNOTES
Near San Marcos, TX 78666
Kevin
Job Details: 10/17/2018
DISHWASHER GE GSD2100VWW "Arrived on site and inspected dishwasher and found motor is engaging during drain cycle and solenoid is activating but no water is leaving dishwasher. Water can be removed the drain hose with a shop vac attached, remove spray arm and could not find filter ball. Will order a new one and have a motor assembly on hand if needed. No water leaks from connections at time of service.; ordrng 1 WD12X10244 (base spray arm) and 1 WD12X10408 (filter ball) and 1 WD22X10054 (spray arm weld) and 1 WD26X10051 (mechanism s/s asm)"
Near Austin, TX 78723
Scott
Job Details: 10/17/2018
WASHER MAYTAG MHW5500FW1 "Arrived on site for washer not finishing load. Ran diagnostics got f7-e8 ,f7-e9. Can barley turn drum bye hand . Bearing has failed . Ordering tub , rotor , stator . 2 man , 2 hr . Nonwater leaks detected . Call customer to set return .; ordrng 1 TWOHRS and 1 TWOMAN and 1 W10901175 (TUB OUTER ) and 1 WPW10544980 (rotor)"
Near Austin, TX 78724
Scott
Job Details: 10/17/2018
DRYER WHIRLPOOL WED7500GC0 "Arrived on site ,replaced catch ,panel,and both hinges . Door still not closing properly . Ordering inner and outer door . No lint build up . Please call to set up return visit .; ordrng 1 W11124278 (OUTER DOOR ) and 1 W11126813 (INNER DOOR )"
Near Elgin, TX 78621
Scott
Job Details: 10/17/2018
WASHER GE GCWN5050M1WS Arrived on site for washer leaking . Found water valve is cracked . Ordering valve . Return 10/23. All other hoses look good . Water is turned off .; ordrng 1 WH13X10037 (valve triple water)
Near Elgin, TX 78621
Scott
Job Details: 10/17/2018
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for rust getting on clothes. Used water test strips . Quick pics of test strips . Water is very hard . Will need to call tech line . No water leaks detected .; O-emld tckt
Near Austin, TX 78731
Luis
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived on site for ice yield up in freezer and moisture in fresh food. Found gap at bottom of freezer door sealing causing warm air to enter freezer,found large tear in fresh food door seal. Will need to replace gaskets and add sealer around damper and water line tubing on return visit. ordrng 1 LMON,Y and 2 W10571956 (FF DOOR SEAL)s and 1 W10571967 (FREEZER SEAL)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/16/2018
WASHER MAYTAG MVWB765FW Arrived on site for complaint of washer agitator catching clothes. Ordering agitator due to un even mold. All else checks good. No error codes. Monday 22Nd after 9:30WP only. Senior citizen request. ; ordrng 1 CNOTES and 1 W10882734 (agitator)
Near Pflugerville, TX 78660
Wesley
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived onsite and ordering manifold do to broken plastic and not staying in place. All other functions working properly. Advised customer on findings. Requested m9nday 22.; ordrng 1 3400919 (covr-screw) and 1 8268845 (manifold,sprayarm)"
Near Leander, TX 78641
Chase
Job Details: 10/16/2018
REFRIGERATOR GE BSS25JFRFWW BSS25JFRFWW Arrived on site. Checked refrigerator for not cooling at all. Found compressor not running. Inspected start device and found it had internally shorted and burned in a hole in the outside cover. Replaced start device and found no voltage being sent from main control. Inspected main control and found backside of relay caused burnt spot on control. Replaced control and turned unit on. Compressor and all fans are running. Cleaned condenser coil. No water leaks present at time of service. Advised customer wait min of 12 hours before adding food to refrigerator. Job complete
Near Leander, TX 78641
Lou
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KBLC36FTS00 "arrived one site to inspect refrigerator freezer not cooling properly and control flashing. Upon arrival, the customer advised that the previous tech did not find anything wrong with the unit other than the FC door rails dragging and they greased them. The customer advised that the unit was operating fine when the previous tech was last here. The customer advised that the unit control settings were at factory settings of 0/37 degrees. Upon further inspection, using my thermalcouple, I placed my thermal lead at the bottom of the FC section and my reading was 23.2 on a control setting of 30. Using the same method, I tested the RC section by placing my thermal lead under the crisper and my reading was 37.2 on a setting of 44. When I opened the RC door to remove my lead I noticed the control had reset itself to 20 degrees in the FC section. By my readings, it appears/feels like the RC section is cooling properly. Per service pointer W10802724C, it says
Near Leander, TX 78641
Chase
Job Details: 10/16/2018
WASHER KITCHENAID KUDI01DLBL6 KUDI01DLBL6 Arrived on site. Checked dishwasher for loud operation. Found chopper assembly blade grinding on screen. Removed all debris and refit blade onto assembly. Reassembled and tested unit multiple times. All sounds and functions check good. No water leaks present from dishwasher after repairs. Informed customer that depending on water temperature and amounts of soil the time display is estimated and will show at some point.
Near Austin, TX 78731
Luis
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site for damaged freezer door. Found large dents on bottom of freezer door panel. Removed damaged door,installed new freezer door and nameplate checked door seal good."
Near Buda, TX 78610
Kevin
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM "Arrived on site and found customer is experiencing top drawer in freezer intermittently does not close properly and keeps freezer door open resulting in frost buildup. I will need to bring back both brackets for upper drawer and drawer itself. No water leaks from connections at time of service, After replacement of parts if no noticeable change has been made tech line will need to be called to document the issue. ; ordrng 1 WPW10284684 (bracket) and 1 WPW10284685 (bracket) and 1 WPW10348238 (basket-fzr)"
Near Austin, TX 78733
Luis
Job Details: 10/16/2018
ICE MACHINE KITCHENAID KUIC18NNTS2 "Arrived on site for no ice. Plugged unit on no lights unit not powered on disconnected icemachine from drain pump plugged main unit to outlet unit powered on ran diagnostics found failed recirculating pump,wires corroded. Diagnosed unit will need external drain pump and recirculating pump. Slight chance unit will need harness will order harness also Incase needed. Customer will call back if they approve repair. Charged service call fee."
Near Austin, TX 78738
Luis
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed faulty icemaker. Installed new icemaker powered unit on icemaker ran through a cycled and filled with water unit working as designed.
Near Austin, TX 78735
Luis
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for water issue. Found water on liner and fresh food door liner. Checked door seal good,added adhesive around gaps between liner and cabinet. Water appears to be air entering around liner causing water droplets on liner. Checked door seals good."
Near Pflugerville, TX 78660
Wesley
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and found unit with f7 e1 error. Reset unit. Now unit heats properly and is operating as designed. No one error codes. No leaks.
Near Leander, TX 78641
Lou
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRB119WFBM00 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the control damper and jazz control ad tested the unit. The damper operated immediately upon replacing it and was very quiet as expected. The unit began to cool as designed with no water leaks observed during service. Job completed.
Near Jarrell, TX 76537
Steve C.
Job Details: 10/16/2018
DISHWASHER FRIGIDAIRE FFBD2406NB7B Arrived on site for the unit will not start. Tested unit and found when pressing start nothing happens. Disassembled the unit and found the connection to the doorlatch is loose. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service. Only charge the customer for the service fee.
Near Salado, TX 76571
Steve C.
Job Details: 10/16/2018
OVEN JENN-AIR W132B Arrived on site to replace the bake element due to not heating. Replaced the part and tested the unit. Unit works properly and job complete.
Near Temple, TX 76502
Steve C.
Job Details: 10/16/2018
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit wash plate is loose. Tested the unit and found the splines on the wash plate is stripped. Replaced the wash plate and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78705
Leonardo
Job Details: 10/16/2018
OVEN JENN-AIR JJW2430DP01 Arrived on site to test unit for f2e1 error code shorted key pad. Replaced console test unit and unit test good job complete no error codes
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ ordrng unknown/fan blade and unknown/fan motor (by MS)
Near Austin, TX 78751
Leonardo
Job Details: 10/16/2018
RANGE JENN-AIR JGRP430WP02 Arrived on site to test unit for unit under temp by 40 degrees. Replaced sensor test unit and unit test good average temp is 354 at 350 job complete.
Near Austin, TX 78736
Leonardo
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace tube feed. Replaced tube feed test unit and unit test good job complete no leaks present at this time
Near Kingsland, TX 78639
James
Job Details: 10/16/2018
REFRIGERATOR AMANA AFI2538AEW Arrived on site and tested operation. Found dispenser intermittently working. Inspected and found switch failing. Installed new chute assembly and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Kingsland, TX 78639
James
Job Details: 10/16/2018
REFRIGERATOR UNKNOWN HA10TG31SW Arrived on site and tested operation. Found fans running and unit began to cool but the start device tripped. Installed new start device and same issue. Unit has r600a and we do not have to equipment to install sealed system in this unit. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived site for no apparent ce, found ice maker not fully plugged in. Reconnected and tested good, no leaks on site"
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previous diagnosed. Added gasket and adjusted FC door. Checked door seal and tested door operation. All tested good, no water leaks present."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/16/2018
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for manifold and knob replacement, R&R knobs and manifold tested good, no gas leaks on site"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/16/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for cam and actuator install, R&R actuator and cam and stested good no noise or leaks"
Near Austin, TX 78723
Joseph C.
Job Details: 10/16/2018
REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for “not cooling” complaint. Inspected unit and found no frost on element. Found minimal amperage to compressor at minimum. Ordering new compressor, evaporator, drier and access valve. Will need sealed system tech and two hours for call. Office to set return schedule, due to request for sealed system tech and for two hour call.; ordrng 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH) and 1 TJ90SF8404 (ACCESS VALVE) and 1 TWOHOURCALL (TWO HOUR CALL) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/16/2018
DRYER WHIRLPOOL WED9200SQ1 "Arrived on site for unit running more time, found unit working as designed, heat in range, advised customer on load size and how sensor functions. 2 unit discount"
Near Leander, TX 78641
Paul
Job Details: 10/16/2018
MICROWAVE GE PEB2060SM2SS "Arrived onsite for the microwave that shows different things in the display when it’s running and stops sometimes. I found the display on the main control completely lighting up and the mag humming bad when this happens. This could be caused by the mag seal leaking RF waves but both units could possibly be defective.Need to get authorization to replace the main control and the mag to complete service but will leak test the mag to see if it’s the only part that might be needed on the return visit. Ordering C-NOTES, WB27X10966 DISCONTINUED (CONTROL) & WB27X26081 MAGNETRON.; ordrng 1 C-NOTES (NEEDS PARTS RESEARCH - PARTS AUTHORIZATION AND THE OFFICE WILL NEED TO RS THE RETURN VISIT.) and 1 WB27X10966 (DISCONTINUED (CONTROL)) and 1 WB27X26081 (MAGNETRON)"
Near Austin, TX 78750
Paul
Job Details: 10/16/2018
DISHWASHER KITCHENAID KUDD01DPPA0 Arrived onsite for the dish drawer with the lower drawer no starting. I found the rotor gummed up with debris because the customer does not use the unit often enough keeping it from running. I cleared the debris and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for dishwasher leaving white film. Performed diagnostics mode, no error codes. Found Wash motor not activating. Tested voltage to sump and found within range. Tested at motor and found bad connection at motor. Adjusted connector and tested, working as designed. Tested amperage to heater and found within range. Spoke with customer on on white film and possible causes. All tested good, no water leaks present."
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/16/2018
OVEN WHIRLPOOL WODA7EC0HZ01 Arrived on site for oven bottom door not closing correctly. Inspected door hinges and found left hinge broken and not allowing door to close. Removed door and replaced lower left hing. Installed door and tested opening and closing. Tested all other operations. All tested good.
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/16/2018
REFRIGERATOR GE GS522JETAWW "GS522JETAWW Arrived to inspect leaking. Found the actual issue was the valve that did not dispense. Replaced the valve and checked for proper water flow. No leaks observed during the inspection. Advised the customer power cord was damaged and needed to be repaired, the customer will correct the issue. "
Near Manor, TX 78653
Joseph C.
Job Details: 10/16/2018
DISHWASHER GE GSD2000J01WW "Arrived on site for “unit leaking and not draining” complaint. Per my previous diagnosis, removed and replaced sump/motor assembly, clamps, drain hose and tested unit. Unit is performing as designed. No leaks detected, at time of service. Mounting screws were missing, due to being removed by customer. Customer needs to install mounting screws."
Near Manor, TX 78653
Joseph C.
Job Details: 10/16/2018
RANGE GE JB640DR5BB "Arrived on site for “oven smoking while oven on” complaint. Inspected unit and found terminal block melted, at Black power wire. Removed and replaced terminal block. Tested unit. Unit is performing as designed."
Near Austin, TX 78724
Joseph C.
Job Details: 10/16/2018
MICROWAVE KITCHENAID KMHS120ESS4 Arrived on site for “microwave door open error and light stays on” complaint. Inspected unit and found interlocks and switches faulty. Removed and replaced door switches and interlocks. Tested unit. Unit is performing as designed.
Near Austin, TX 78750
Paul
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived onsite for the refrigerator that is leaking water on the ground. Ms stated the last time we were out we gave her an estimate and we didn’t charge just to come out. I called the office and explained all of this to MS.
Near Austin, TX 78723
Joseph C.
Job Details: 10/16/2018
REFRIGERATOR GE PFCS1NJXBSS "Arrived on site for “no cool” complaint. Inspected unit and found inverter faulty. Removed and replaced inverter. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDT750SAHW0 "WDT750SAHW0 Arrived to inspect drying issues. I found no stored error codes and all functions were present within service test mode. I found the rinse agent dispenser was over-dispensing greatly and I removed and prefaced the dispenser. I advised the customer of the correct type and amount of rinse agent and they were already using the correct amount of detergent and purging cold,d from the hot water supply. Operational test good, no leaks observed during service."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site for screeching washer,found noise coming from GEARCASE, ordering GEARCASE and clutch no leaks on site ; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase)"
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/16/2018
REFRIGERATOR KENMORE 253.7041341 "253.70413411 A arrive to inspect cooling issues. Found ice on the evaporator and remove it. FC door would not close completely and adjusted to correct it. Removed debris from condenser and tested. Operational test. No leaks observed. ."
Near Belton, TX 76513
Steve C.
Job Details: 10/16/2018
REFRIGERATOR GE GTH21KBXABB Arrived on site for the unit is not cooling properly in fresh food section. Tested the unit and found the evaporator fan motor will not turn on and will rotate manually. Replaced the evaporator motor and tested the unit. Unit works properly and no water connections to the unit.
Near Meadowlakes, TX 78654
James
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL GD5DHAXVY00 Arrived on site and tested operation. Found start device clicking on and off. Removed and tested winding of compressor and found to be good. Installed new start device and capacitor from compressor kit. Unit now cooling properly and all water connections dry at time of service. Job complete ; ordrng 1 WP2304884 (start-dev) and 1 WPW10662129 (capacitor)
Near Temple, TX 76504
Steve C.
Job Details: 10/16/2018
OVEN WHIRLPOOL RBD305PRS00 Arrived on site to replace the lower oven broil element due to being broken. Replaced the broil element and tested the unit. Unit works properly and job complete.
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Arrived on site for filter not coming out, got filter out and installed customer upload filter, tested good with no leaks"
Near Temple, TX 76501
Steve C.
Job Details: 10/16/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is getting clothes stuck inside the vent. Customer advise on the venting inside the drum clothes get stuck. Tested the unit and found the seal is coming off the drum. Disassembled the unit and secured the seal. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Near Cedar Park, TX 78613
Paul
Job Details: 10/16/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived onsite for the oven that the control panel just goes blank. I found the control panel just shutting down and then turning back on with voltage to it all the time. I replaced the UI and tested the unit. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 10/16/2018
DRYER WHIRLPOOL WET4024HW0 "Arrived onsite for the laundry center with the dryer not working. I found L2 on the plug bent over, almaost touching L1 and not going in the wall outlet. I straightened the L2 prong out on the plug and plugged it into the receptacle. I tested the unit and it is working as designed. Call complete."
Near Belton, TX 76513
Steve C.
Job Details: 10/16/2018
DISHWASHER KITCHENAID KDTE204EWH3 Arrived on site to replace the heater and sump and motor due to unit not heating and not washing. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/16/2018
RANGE WHIRLPOOL RF366PXGW0 "Arrived onsite for customer complaint of oven getting too hot and throwing error code F3E2 (Oven Over Temp). Found control board melted. Unit will need new control,sensor and knob to complete repair. Found both knob and control is no longer available. AHS will be in contact regarding how to proceed.; ordrng 1 3196967 (CONTROL BLACK) and 1 8053351 (knob,timer (blk)) and 1 WP8053344 (sensor)"
Near Belton, TX 76513
Steve C.
Job Details: 10/16/2018
DRYER WHIRLPOOL WED7500GC0 Arrived on site for the unit is leaking water. Tested the unit and no water lines connected to the unit. Found excessive lint build up in the vent chute. Found the vent to the house is clogged and causing the moisture not to vent. Advise customer to have the landlord to get a dryer vent cleaning crew to clean the air vents. Unit works properly and advise customer to clean air vents every six months.
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/16/2018
DRYER SAMSUNG DV48J7700EW/A2 "DV48J7700EW/A2 Arrived to inspect noise and burning odor. I found the idler pulley had failed and when the assembly snapped down, it likely jarred debris which caused the odor. I removed and replaced the idler assembly and tested. Operational test good, lint removed and no leaks observed during service. "
Near Marble Falls, TX 78654
James
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site and tested operation. Found leak at sump seal near front side. Removed sump and found seal damaged. Installed new sump and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/16/2018
REFRIGERATOR GE PSHS6TGX "PSHS6TGX Arrived to instal previously ordered part. I removed and replaced the faulty ice maker and the replacement completed initial cycle. Operational test good, no leaks observed during service."
Near Bertram, TX 78605
James
Job Details: 10/16/2018
ICE MACHINE WHIRLPOOL GI15NDXZS1 Arrived on site and tested operation. Found unit fills with water and begins cycle. Found when compressor running the condenser fan was not coming on. Found proper voltage to motor. Installed new fan motor and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW4955HW0 Arrived onsite for customer complaint of top load washer not completing cycles. Found wash tub bounces around within cabinet. Found suspension to be warn. Ordering suspension. Found suspension is a PSP item. R/S for next Monday 10/22. All water connections were dry at time of service.; ordrng 1 W11217817 (SUSPENSION)
Near Bertram, TX 78605
James
Job Details: 10/16/2018
DISHWASHER IKEA IUD7555DS0 Arrived on site and tested operation. Found unit fills and drains but sump not working. Installed new sump and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/16/2018
WASHER MAYTAG LAT9206AAE Arrived onsite for customer complaint of top load washer making loud grinding noise and not agitating. Tested unit and found clutch will not engage to agitate. Also could hear transmission grinding. Unit will need new transmission and clutch to complete repair. Customer advised he will purchase new unit. . All water connections were dry at time of service.
Near Austin, TX 78736
Kevin
Job Details: 10/16/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found latch is not operating. After replacing lunch ran a diagnostic cycle and a calibration cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
Lou
Job Details: 10/16/2018
VENTHOOD KITCHENAID KVUB606DSS3 "arrived on site to inspect scratches nameplate. Upon further inspection, I found a few small scratches on the nameplate that could not be buffed out. Using my heat gun, I heated the nameplate to loosen the sticky on the back and removed the old nameplate and placed the new one on the unit. Job completed. No one available to sign for receipt."
Near Leander, TX 78641
Lou
Job Details: 10/16/2018
RANGE WHIRLPOOL WOD77EC0HS00 "arrived on site to inspect range door hinge locked up. Upon further inspection, I found that the double oven top oven door had been removed and the left hinge was not secured before doing so and it locked up. Being as I was not provided with a hinge for prescreened, using my channel locks and towel (to protect door/countertop) I was able to pull the hinge out far enough to secure the lock on it and re-install the oven door. I tested the unit and it operated as designed. Job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 10/16/2018
FREEZER WHIRLPOOL WZF34X18DW03 Arrived on job to replace thermistors fan motor and control. Replaced all parts and checked heater. No leaks detected at time of service. Job complete
Near Pflugerville, TX 78660
Jonathan S
Job Details: 10/16/2018
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for front right and front left burners intermittently lighting. Performed diagnostics and tested both burners. Inspected burner plate and found slightly warped and allowing gas to escape. Tested valves. Will return with burner plates, valves and orifice holders assembly. Schedule return for Friday. Customer requested AM for return.; ordrng 1 SEENOTE (REQ AM) and 1 W11197500 (ORIFICE HOLDER) and 1 W11234417 (FRONT RIGHT BURNER) and 1 WPW10183375 (PLATES) and 2 WPW10279615 (VALVES LF/FR)s"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/16/2018
DRYER MAYTAG MEDB835DC4 Arrived onsite. Customer advised unit has been exchanged by Home Depot. No services performed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for customer complaint of icemaker on french door refrigerator leaking and continuously makes ice. Found icemaker arm broken at icemaker. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/16/2018
REFRIGERATOR WHIRLPOOL ED5VHGXMQ10 Arrived onsite for customer complaint of SxS refrigerator getting hot to touch and not dispensing ice. Advised customer that unit has warmer to prevent condensation. Removed from UI and found switch bracket broken not making contact to switch. Removed and replaced bracket. Reassembled. Tested unit. Ice now dispenses as intended. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/16/2018
RANGE WHIRLPOOL RF368LXPT2 Arrived onsite for freestanding range not powering on. Removed back cover and found terminal block shorted to cover. Removed melted terminal block and installed new replacement. Secured power cord. Reassembled. Tested unit. Unit powers on as intended. Oven and stove both work as intended. No other issues found.
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2018
WASHER MAYTAG MVWC565FW0 ALSO.
Near Austin, TX 78739
Leonardo
Job Details: 10/16/2018
DISHWASHER WHIRLPOOL KUDW02FRSS1 Arrived on site to test unit for no power. Test unit and found unit getting 120v. Test bi metal and found bad bi metal. Ran unit and unit filled with water and wash motor cane on and unit drained correctly no leaks present at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 10/16/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave fan coming on randomly. Upon further inspection, the customer advised that the unit fan came on when they weren’t using the range/oven and had not put anything in the microwave. Also, the interior light is flickering when the door opens. I could not get the fan to come on randomly, but when I opened the unit door, the light flickered a lot. I removed and replaced all three switches and both interlocks and tested the unit. The unit operated as designed. Using my multimeter, I verified ohms to the cavity thermistor located behind the main control. I explained to the customer that the fan will come on if they are using the range or if the unit gets too hot. Job completed."
Near Austin, TX 78739
Leonardo
Job Details: 10/16/2018
VENTHOOD WHIRLPOOL GXW7336DXS1 Arrived on site to replaced switch pb. Replaced pb test unit and unit still not working. Called techline and techline said it was a installation issue wires connected backwards. Customer was not home to verify move in day. Advised customer to call builder to get issue fixed job complete
Near Austin, TX 78732
Cliff
Job Details: 10/16/2018
MICROWAVE MAYTAG MMV4205DS1 "diode, magnetron tstat, and upper grill. grilli s cracked, and other parts maybe failing while heating and cannot be tested. all parts and compoennts previously listed will need to be replaced along with transformer to ensure repair is complete., ordrng W10668273/thrmst-fix, W10701697/grill-vent, W10818686/magnetron and WPW10575765/diode (by MS)"