Service History 1063

Near Austin, TX 78738
Brandon
Job Details: 10/13/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of upper oven not heating properly, found broil element was bad, I replaced element, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of dishwasher not working, found water supply was shut off to unit, once water supply line turned on, unit tested good,"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
WASHER WHIRLPOOL WFW94HEXL2 "Arrived on site for customer complaint of washer not working at all, found error codes F06 e01 f08 e01, found bad MCU. Customer is not repairing at this time."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
COOKTOP WHIRLPOOL KGCU467VSS02 "Arrived on site for customer complaint of an odor coming from cooktop when in use. I could not smell what they are smelling, unit did not have a gas leak."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site for customer complaint of dishwasher not working, found water supply was shut off to unit, once water supply line turned on, unit tested good,"
Near Austin, TX 78704
Leonardo
Job Details: 10/13/2018
RANGE WHIRLPOOL WFE515S0ES0 Arrived on site to test unit for door not closing correctly. Test unit and found door out of hinge. Secured door test unit and unit test good job complete
Near Driftwood, TX 78619
Brandon
Job Details: 10/13/2018
OVEN KITCHENAID KEBS208SSS04 "Customer not available today during time frame, customer requested service for Monday. ; schdld next appmnt for 10/15 MON !"
Near Leander, TX 78641
James
Job Details: 10/13/2018
VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site and tested operation. Found as blower running it begins to make a rattling noise after running for a short time. Found the damper was installed incorrectly and is hitting the blower wheel when running. Instructed customer that per my service manager this issue will have to be corrected by the installers or the builder. Job complete
Near Austin, TX 78745
Leonardo
Job Details: 10/13/2018
RANGE MAYTAG MGR7775WS1 Arrived on site to test unit for flames to low. Test unit and found stove had been converted to LP gas when they are on natural gas. Will need to order new orifices. Will need LR-RF orifice wpw10170508 and LF orifice wpw10170510 and RR orifice wpw10170506. Office to reschedule needs autho will need to just drop parts off. Customer is aware of needing Plummer to install orifices. ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WPW10170506 (RR ORIFICE) and 2 WPW10170508 (LR-RF ORIFICE)s and 1 WPW10170510 (LF ORIFICE)
Near Lago Vista, TX 78645
James
Job Details: 10/13/2018
WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. Found unit making loud rattling noise when in drain cycle. Remove drain pump and inspected and found impeller had come loose from pump. Installed new drain pump and tested operation. Unit working properly all water connections dry at time of service job complete
Near Cedar Park, TX 78613
James
Job Details: 10/13/2018
RANGE MAYTAG MER8775AS0 Arrived on site and installed new bake element and convection fan motor. Plugged unit in to test for operation found proper voltage getting to control board but no operation from control. Unit will also need new control board to complete repair.; ordrng 1 WPW10586726 (cntrl-elec)
Near , TX 78610
Leonardo
Job Details: 10/13/2018
OVEN WHIRLPOOL WFG505M0BB2 Arrived on site to replace board. Replaced board test unit and unit still not working. Ordering new regulator for return visit. W10638126 rescheduled for Tuesday 10/16; ordrng 1 W10638126 (REGULATOR )
Near Austin, TX 78745
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice. Ran diagnostics ice level sensor passed,ice box fan passed E2 error on icemaker ran harvest test icemaker would not harves diagnosed faulty icemaker. Installed new icemaker ran diagnostics icemaker ran through a harvest ran water fill passed."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/13/2018
ICE MACHINE KITCHENAID KUIX305EBL1 "Arrived on site for ice machine not draining water. Performed diagnostics mode and tested unit. Found unit needs drain pump added. (IM240)Gained access to back of unit and installed drain pump. Removed old drain line and installed new. Performed diagnostics mode and monitor for water leaks. Installed unit and tested again though diagnostics mode. All tested good, no water leaks present. "
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for refrigerator making loud noises and top ice maker slowly making ice. Inspected RC evaporator and found major ice buildup. Performed diagnostics mode and found thermistor opened. Tested thermistor at control and found faulty control. Have to replace cover to be able to remove ice. Tested ice maker in diagnostics mode and passed with no fault codes. Removed ice buildup and installed new evaporator cover. Removed failed control and installed new. Tested operation, all tested good, no water leaks present."
Near Lago Vista, TX 78645
James
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF530PLYW5 Arrived on site and tested operation. Customer stated that unit would stop as if they had open the door and closed it back without pressing the start button. Found no fault codes stored in memory of control. Remove front panel to inspect control and connections and found vent leaking inside inner door and has gotten water on the user interface as well as the control board both will need to be replaced to be repaired along with the vent and vent gasket. Photos of leak attached to call; ordrng 1 W10597045 (cntrl-elec) and 1 WP8269259 (gasket) and 1 WPW10329609 (vent) and 1 WPW10629167 (housing-ui)
Near Hutto, TX 78634
Wesley
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found Unit icemaker turned off, also found unit fill cup frozen over. Removed icemaker and defrosted. Turned icemaker on to restore performance. All else checks good."
Near Hutto, TX 78634
Wesley
Job Details: 10/13/2018
DRYER MAYTAG MEDB765FC0 Arrived on site and replaced strike and reformed existing panel and door back to factory standards to repair bend from weight. Unit is now operating as designed. All checks good.
Near Hutto, TX 78634
Wesley
Job Details: 10/13/2018
DISHWASHER MAYTAG MDB7759SAS1 Arrived on site and replaced control and harness. Unit is now operating as designed. Found major burnt control advised customer on repair. All checks good.
Near Manor, TX 78653
Wesley
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and found unit gasket in need of heat treatment. Heat treated for good seal. Removed ice. All now checks good. Unit is operating as designed
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
FREEZER WHIRLPOOL MFX2571XEM2 Arrived on site and found drain tube needed. Performed repair. Charged in full. All checks good. Unit now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
WASHER KENMORE 110.2234251 Arrived on site and found unit with water level complaint. Found no errors. Exposed pressure tube and cleared. Found evidence of too much soap usage. Advised customer on using less soap and on pressure tube repair. No parts needed. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived on site and found unit power block with bad contact. Corrected wiring. Now unit is operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/13/2018
REFRIGERATOR GE GFSF6KEXABB Arrived on site and cleared frost build up and restored seal and advised customer on diagnosis of just a temporary air gap. Installed spring in mullion.
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF510PAYS2 "Arrived on site for no fill, found float switch jammed cleaned out and tested good, found unit no washing, R&R pump and motor and tested goo, no leaks on site"
Near Round Rock, TX 78665
Jerry C.
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "WRX988SIBM01 Arrived to inspect no cool. I found the unit listed within the service call was incorrect. The customer called Lowe’s to schedule service under their five year extended warranty and a mistake was made. I advised the customer to contact Lowe’s to have the issue corrected. The unit has experienced a sealed system failure. Compressor amp draw was 1.4 amps after it settled, but the condenser was cool. Internal temperatures were fc 41 and rc 45 and the unit was constantly running. When Lowe’s sends the extended warranty service, contact tech GC for parts. No leaks observed during service."
Near Round Rock, TX 78664
Jerry C.
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "WRT519SZDM02 Arrived to instal previously diagnosed and ordered parts. I removed the existing compressor and installed the replacement. I vacuumed the system for 15 minutes and the monitored for an additional 15. Holding vacuum, I charged the system with the mfg prescribed refrigerant charge. Operational test good, no leaks observed during service."
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF760SADM0 "Arrived on site for no wash, found pump failed, gave customer quote of 240 for pump, labor 189.99. Customer declined repair, customer may call us back for repair , no leaks on site ."
Near Round Rock, TX 78665
Jerry C.
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal previously diagnosed and order parts. I removed and replaced the Orion control and tested. There was no change in operation of the unit. I unloaded the lower ice maker from the main control and the unit resumed operation. I tested the compressor in mode 38 and it operated as expected. Out of service mode the unit appeared to enter defrost. Office to order the lower ice maker. No leaks observed during service. ; ordrng 1 W10898289 (icemaker) and 1 W11159613 (SHELF-GLASS)
Near Buda, TX 78610
Brandon
Job Details: 10/13/2018
DRYER GE DHDVH52EF0GG "Arrived on site for customer complaint of loud noise, found front and rear bearings were worn down. Ordering front and rear bearings. ; ordrng 1 CNOTE (AUTH) and 1 WE14M124 (top bearing asm w/fe) and 1 WE25M40 (REAR BEARING KIT)"
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/13/2018
OVEN KITCHENAID KOSE500ESS03 "Arrived on site for screws coming out of latch, R&R latch and tested good."
Near Waco, TX 76710
Arthur B.
Job Details: 10/13/2018
RANGE WHIRLPOOL SF265LXTS2 Arrived onsite to install new gas valve and RF tubing to gas range. Removed leaking parts and installed new replacements. Installed new knob. Reassembled. Tested unit. Unit now ignites as intended. No gas leaks found at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/13/2018
MICROWAVE MAYTAG MMV1174FZ0 "Arrived on site for no heat, R&R cap diode and mag, tested good, customer needs supplied mounting bracket, was missing from box. ; ordrng 1 W11025649"
Near Austin, TX 78728
Scott
Job Details: 10/13/2018
DRYER WHIRLPOOL NED4655EW1 "Arrived on site for loud and shaking dryer . Found what looks like a ball of lint ( not really sure what it is quick pic of what I found . ) stuck down in blower assembly . Causing blower wheel to fight obstruction . Removed object and checked wheel , doesn’t seem to have caused any damage to unit . Tested unit and air flow seems normal . No other lint build up detected at time of service . Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 10/13/2018
DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer element not working properly. Upon arrival, the customer advised that another appliance repair company had come and looked at the unit and said the timer was malfunctioning. The customer stated that the element comes on when the unit is not on but the unit won’t turn on. Upon further inspection, I removed the back panel to inspect the element, fuse, and cutoffs. Using my multimeter, I verified ohms at the element and cutoffs. The fuse was showing open. I removed the element ad found that the center plate was warped and had caused the coils to arc against the heater box. I removed and replaced the element and used a fuse from my van stock and replaced the fuse. I tested the unit and it operated as designed. During service, the customer pointed out that the door handle was broken and could not open the door very well. I am ordering a handle and will have it shipped directly to the customer (D2C). No lint observed during service.;
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/13/2018
REFRIGERATOR MAYTAG MFI2569YEM2 "Arrived on site for despencer turning on and off, unit needs UI , need CNOTE part fine and reschedule.; ordrng 1 12939601 (cntrl-elec)"
Near Austin, TX 78759
Scott
Job Details: 10/13/2018
OVEN IKEA IEL730CS0 Arrived on site for fan speed error code . Heated oven after resetting breakers . At 170 error code appeared . Replaced blower and precede oven up. All checked normal . Job complete .
Near Austin, TX 78732
Paul
Job Details: 10/13/2018
DISHWASHER KITCHENAID KUDS02FRSS0 "Arrived onsite for the dishwasher that stopped in the middle of a cycle and didn’t drain. I found the thermal fuse open, the control burned up at one of the molex connectors, and the harness burned up. All three parts will need to be replaced to complete service. Ordering C-Notes & 8574060 DISCONTINUED (WIRING HARNESS) and marking the prescreened control, thermal fuse, and drain pump as UORV.; ordrng 1 8574060 (DISCONTINUED (WIRING HARNESS)) and 1 C-NOTES (OFFICE WILL NEED TO RS THE RETURN VISIT PENDING PARTS RESEARCH.)"
Near Austin, TX 78754
Joseph C.
Job Details: 10/13/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for “water seeping onto door, from vent” complaint. Inspected unit and found vent gasket leaking water into control panel, allowing water to seep between console and stainless door panel. Ordering new vent. Return for repairs on 10/16 Tuesday. No leaks detected, at time of service.; ordrng 1 WPW10329609 (vent)"
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
DRYER AMANA NED4655EW1 "Arrived on site to check unit for not stopping cycle, replaced the timer due to sticking on cool down, found heater grounding out and back covered smashed up effecting unit from operations, order parts; ordrng 1 279838 (HEATER) and 1 280043 (PANEL)"
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
DRYER AMANA NED4655EW1 "Arrived on site to check unit for not stopping cycle, replaced the timer due to sticking on cool down, found heater grounding out and back covered smashed up effecting unit from operations, order parts; ordrng 1 279838 (HEATER) and 1 280043 (PANEL)"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW0 "Arrived onsite to check unit for f25 error user inteface, did not find any error code in service test, verified user interface all key are working correctly, recalibrated unit due to clothes coming out wet after spin cycle, got two large towels completely soaking wet and ran a spin cycle, unit not spinning as designed, basket brace is cracked sign of overloading unit, basket rubbing on below and ripped it, and machine is not going into a high speed spin, need 3 hrs two men unit is in a downtown high rise and transferring all the parts do rebuild is going to take time as well as working in a small room in a high end condo. No water leak present at the time of service; rqstng P&A on 1 2MAN (3 HR LABOR), ordrng 1 2MAN (3 HR), rqstng P&A on 1 WPW10192953 (BASKET) and 1 WPW10192959 (TUB FRONT) and 1 WPW10192960 (TUB REAR) and 1 WPW10192966 (CUST), ordrng 1 WPW10192987 (MOTOR), rqstng P&A on 1 WPW10193056 (BELLOW), states that autho needed"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW0 "Arrived onsite to check unit for f25 error user inteface, did not find any error code in service test, verified user interface all key are working correctly, recalibrated unit due to clothes coming out wet after spin cycle, got two large towels completely soaking wet and ran a spin cycle, unit not spinning as designed, basket brace is cracked sign of overloading unit, basket rubbing on below and ripped it, and machine is not going into a high speed spin, need 3 hrs two men unit is in a downtown high rise and transferring all the parts do rebuild is going to take time as well as working in a small room in a high end condo. No water leak present at the time of service; rqstng P&A on 1 2MAN (3 HR LABOR), ordrng 1 2MAN (3 HR), rqstng P&A on 1 WPW10192953 (BASKET) and 1 WPW10192959 (TUB FRONT) and 1 WPW10192960 (TUB REAR) and 1 WPW10192966 (CUST), ordrng 1 WPW10192987 (MOTOR), rqstng P&A on 1 WPW10193056 (BELLOW), states that autho needed"
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW1 "Arrived on site to check unit,for not spinning out water, I got three towels soaking wet and ran a drain and spin, machine was running smooth but a little off balance Unit needs 3 dampers due to wear WPW10192964 basket is shaking and causing off balance, need two man to unstack unit in a tight spaceMrs informed she has a extended whirlpool warranty, i Notifed her she will need to have asurion send us a dispatch to replaced the shock dampers, 2 man needed for repair "
Near Austin, TX 78705
Derek S.
Job Details: 10/13/2018
WASHER WHIRLPOOL WFC7500VW1 "Arrived on site to check unit,for not spinning out water, I got three towels soaking wet and ran a drain and spin, machine was running smooth but a little off balance Unit needs 3 dampers due to wear WPW10192964 basket is shaking and causing off balance, need two man to unstack unit in a tight spaceMrs informed she has a extended whirlpool warranty, i Notifed her she will need to have asurion send us a dispatch to replaced the shock dampers, 2 man needed for repair "
Near Austin, TX 78702
Derek S.
Job Details: 10/13/2018
RANGE KITCHENAID KFGD500ESS "Arrived on site to repair unit for cooktop not lighting, found a disconnected wire at the spark module, corrected connection and verified all burners are working as designed,"
Near Austin, TX 78702
Derek S.
Job Details: 10/13/2018
RANGE KITCHENAID KFGD500ESS "Arrived on site to repair unit for cooktop not lighting, found a disconnected wire at the spark module, corrected connection and verified all burners are working as designed,"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found fresh food evaporater not defrosting, called techline per notes, need to replaced the evaporater cover per techline due to they state may be warped, ref 7723171696. No water leak present at the time of service.; ordrng 1 W11211387 (EVAP COVER)"
Near Austin, TX 78703
Derek S.
Job Details: 10/13/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found fresh food evaporater not defrosting, called techline per notes, need to replaced the evaporater cover per techline due to they state may be warped, ref 7723171696. No water leak present at the time of service.; ordrng 1 W11211387 (EVAP COVER)"
Near Austin, TX 78749
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for fresh food not defrosting. Defrosted evaporator installed plastic thermistor to suction line using foil tape and zip tie powered unit on checked air flow good.
Near Austin, TX 78744
Luis
Job Details: 10/13/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for moisture in fresh food. Found large gap at fresh food evaporator gasket. Remolded gasket checked door seal good gasket sealing to cabinet correctly
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE MAYTAG MGT8775XS02 "Arrived on site. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE MAYTAG MGT8775XS02 "Arrived on site. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE MAYTAG MGT8775XS02 "Arrived on site. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE WHIRLPOOL MER6600FZ2 "Arrived on site. Checked for door issues. Found hinges bad not allowing door to close. Replace hinges and tested, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE WHIRLPOOL MER6600FZ2 "Arrived on site. Checked for door issues. Found hinges bad not allowing door to close. Replace hinges and tested, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
RANGE WHIRLPOOL MER6600FZ2 "Arrived on site. Checked for door issues. Found hinges bad not allowing door to close. Replace hinges and tested, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Check for spinning issues. Found spinning cycle staying on constantly and not finishing cycle. Replaced control and capacitor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Check for spinning issues. Found spinning cycle staying on constantly and not finishing cycle. Replaced control and capacitor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/11/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Check for spinning issues. Found spinning cycle staying on constantly and not finishing cycle. Replaced control and capacitor and cycle, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site. Replaced compressor, evaporator and drier. Vacuum system and charged. All functions Tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site. Replaced compressor, evaporator and drier. Vacuum system and charged. All functions Tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site. Replaced compressor, evaporator and drier. Vacuum system and charged. All functions Tested OK. No leaks present. Job complete"
Near , TX 78132
Diego G.
Job Details: 10/11/2018
OVEN JENN-AIR JJW3830DP02 "Arrived on site. Check for light issues. Found lights kicking on by themselves randomly throughout the day. Found console shorted creating like to kick on by itself. Replaced console assembly and cycle, all functions tested OK. Job complete"
Near , TX 78132
Diego G.
Job Details: 10/11/2018
OVEN JENN-AIR JJW3830DP02 "Arrived on site. Check for light issues. Found lights kicking on by themselves randomly throughout the day. Found console shorted creating like to kick on by itself. Replaced console assembly and cycle, all functions tested OK. Job complete"
Near , TX 78132
Diego G.
Job Details: 10/11/2018
OVEN JENN-AIR JJW3830DP02 "Arrived on site. Check for light issues. Found lights kicking on by themselves randomly throughout the day. Found console shorted creating like to kick on by itself. Replaced console assembly and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/11/2018
WASHER AMANA NTW4705EW0 "Arrived on site. Checked for no drain issues. Found locked up drain pump. Replaced drain pump in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/11/2018
WASHER AMANA NTW4705EW0 "Arrived on site. Checked for no drain issues. Found locked up drain pump. Replaced drain pump in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/11/2018
WASHER AMANA NTW4705EW0 "Arrived on site. Checked for no drain issues. Found locked up drain pump. Replaced drain pump in cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KBFN506ESS00 "Arrived on site. Checked for light issues. Found bad Light in freezer. Replaced LED assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KBFN506ESS00 "Arrived on site. Checked for light issues. Found bad Light in freezer. Replaced LED assembly and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KBFN506ESS00 "Arrived on site. Checked for light issues. Found bad Light in freezer. Replaced LED assembly and tested, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 10/11/2018
OVEN WHIRLPOOL WOS51EC7AW03 "Arrived on site for customer complaint of uneven cooking, found control board bake relay was faulty. I replaced control board, unit tested good. Explained to customer how to calibrate."
Near Canyon Lake, TX 78133
Robert
Job Details: 10/11/2018
OVEN JENN-AIR JMW9530DAB Arrived on job for complaints of not keeping temperature. Found sensor out of range. . After replacement of sensor did calibration on oven
Near Kyle, TX 78640
Kevin
Job Details: 10/11/2018
DRYER GE DTDP280ED2WW "Arrived on site and found belt has failed, took 1 picture. Will need to replace it to correct issue.; ordrng 1 WE12X20395 (idler pulley) and 1 WE12X21574 (drum belt)"
Near Canyon Lake, TX 78133
Robert
Job Details: 10/11/2018
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on job to replace hinges. After replacement test door operation normal
Near New Braunfels, TX 78132
Robert
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on job to replace ice fan. After replacement no noise detected. No leaks detected at time of service. Job complete
Near Austin, TX 78745
Kevin
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found no ice production ran test 56 and there is an E2 code for motor last position. Ran test 57 and icemaker did not cycle, ran test 45 and it filled properly. Will need to bring back a new icemaker to correct issue. Parisdiagnosed icemaker was incorrect model was one digit off. No water leaks from connections at time of service; ordrng 1 W11188383 (ICEMAKER)"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/11/2018
COOKTOP KITCHENAID KICU569XSS "Arrived on site replaced the interface due to f40 error, did not resolve, need two hrs to install modules, office to reschedule 2 hrs needed for repair ; ordrng 1 2HRNEEDEDFORREPAIR"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/11/2018
COOKTOP KITCHENAID KICU569XSS "Arrived on site replaced the interface due to f40 error, did not resolve, need two hrs to install modules, office to reschedule 2 hrs needed for repair ; ordrng 1 2HRNEEDEDFORREPAIR"
Near Canyon Lake, TX 78133
Robert
Job Details: 10/11/2018
ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on job for complaints of too much ice. Found thermistor out of range. Replaced thermistor and ran diagnostics all test good. No leaks detected at time of service. Job complete
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/11/2018
MICROWAVE KITCHENAID KMBP100EBS01 "Arrived on sit and called techline per notes, informed again unit was dropped during install and that the door has to be pushed in to start and it still won’t start due to inverter error, techline deemed unit unrepairable, and I notified tradecare with sr , Sr 7723093808 Cust to call 1800 253 1301"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/11/2018
MICROWAVE KITCHENAID KMBP100EBS01 "Arrived on sit and called techline per notes, informed again unit was dropped during install and that the door has to be pushed in to start and it still won’t start due to inverter error, techline deemed unit unrepairable, and I notified tradecare with sr , Sr 7723093808 Cust to call 1800 253 1301"
Near Austin, TX 78746
Kevin
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site and found Waterline for icemaker is frozen, found harness is broken To water line heater, took one picture. It will need to be replaced to correct issue. No water leaks from connections at time of service.; ordrng 1 W10917894 (WATERLINE WITH HEATER)"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WMH32519HW0 "WMH32519HW0Arrived on site to repair unit for interior light not illuminating, I found the interior light was defective reading open, checked all wiring and it was ok, replaced the interior light and verified operations with no issues"
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL WMH32519HW0 "WMH32519HW0Arrived on site to repair unit for interior light not illuminating, I found the interior light was defective reading open, checked all wiring and it was ok, replaced the interior light and verified operations with no issues"
Near Georgetown, TX 78628
Jonathan
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL KBMS1454SBL1 "Arrived on site for microwave having no power. Removed microwave and tested fuse and found opened. Tested primary, secondary and monitor switches. Found on primary switch housing that one of the clips had broken off. Added zip tie to keep switch in place. Replaced fuse and tested. Shown customer switch housing and zip tie that was added. Installed unit and tested, all checks good. Paid in full on check #6874."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/11/2018
DISHWASHER GE DDT595SSJ2SS Arrived onsite for customer complaint of dishwasher not starting. Checked LED board and was blinking 7x. Found software error in board. Ordering board and UI to complete repair. OF to R/S due to part availability of the UI board. All water connections were dry at time of service.; ordrng 1 WD21X23705 (UI ASSEMBLY) and 1 WD21X24799 (MACHINE CONTROL)
Near Georgetown, TX 78628
Cliff
Job Details: 10/11/2018
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and Found Center, mullion for refrigerator doors not closing fully causing air leak in upper section. Also noted UI and RC thermistors not communicating properly causing defrost failure on RC evaporator. Center mullion, UI control, and RC fan motor will need to be replaced to complete repairs. Homeowner does not wish to proceed with repairs at this time and wants to contact the manufacturer.Mullion (92.20+tax)UI control (269.04+tax)Fan (89.67+tax)Svc/Lbr (199.99+tax)Total after tax (704.60+tax)"
Near Georgetown, TX 78633
Lou
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that the water dispenser wasn’t working again. I borrowed a cup from the customer and tested the water dispenser and no water came out. I removed the filter and tested again and the water came out. The water dispensing was intermittent so I removed and replaced the housing and tested again with filter installed. Unit operated as designed. I removed and replaced the diffuser due to it operating loudly. Tested the new part and it was very quiet. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
James
Job Details: 10/11/2018
MICROWAVE WHIRLPOOL MT4155SPS5 "Arrived on site and tested unit. Found no operation from magnetron. Tested magnetron, transformer. Found magnetron has failed. . Customer declined as unit not cost effective to repair. Collected diagnosis"
Near Georgetown, TX 78633
Jonathan
Job Details: 10/11/2018
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop taking to long to heat. Tested burner flames. All tested good. Adjusted back burners at customer request. Tested back burners after adjusting flame. Spoke with customer on cookware on page 6 in user care guide.All tested good.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 10/11/2018
DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer making thumping noise when tumbling. Removed bulkhead and found wheels damages. Removed and replaced drum wheels using truck stock. Reassembled. Tested dryer. Dryer now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Killeen, TX 76541
Arthur B.
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived onsite for customer complaint of no water dispensing out of french door refrigerator. Tested unit and found both valves not opening. Removed and replaced inlet valve,dual valve and housing. Reassembled and tested unit. Water now dispenses as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78628
Cliff
Job Details: 10/11/2018
DRYER UNKNOWN DLEX2501W Arrived on site to diagnose a dryer that is not heating. Tested unit and found cut off thermostat for heating element failed. Thermostat will need to be replaced to complete repairs. ordrng 1 6931EL3003D (CUTOFF T-STAT)
Near Leander, TX 78641
Lou
Job Details: 10/11/2018
WASHER WHIRLPOOL WTW8040DW4 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the washer lid and tested the unit. Unit operates as designed, no water leaks observed during service. Job completed."
Near Austin, TX 78727
Wesley
Job Details: 10/11/2018
DISHWASHER KENMORE 665.12773K310 Arrived on site and found unit operating as designed. No leaks. Found evidence of oversudsing. Secured all connections and verified no underside leaks. Advised customer on possible causes of door leaks. Unable to replicate symptom.
Near Austin, TX 78703
Scott
Job Details: 10/11/2018
ICE MACHINE WHIRLPOOL KUIC15POZP2 "Arrived. On site for ice machine not working . Customer wasn’t aware the control panel has a cover over buttons . Due to install door is unable to open fully and allowing control cover to swing down . Only able to la finger in to access control buttons . Did run diagnostics . All checked good except water is turned off . Couldn’t find water valve , couldn’t pull unit out with out demanding surrounding wood trim . Cabinet people were on site . customer was trying to get a hold of Ferguson to supply POP. Customer is aware if unable to there is a service fee. No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
Lou
Job Details: 10/11/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher dispenser not dispensing detergent. Upon further inspection, I placed the unit in diagnostics to test with no error codes showing. I found that the dispenser door spring was not catching; therefore, not allowing the door to open and detergent to be dispensed. I continued with testing and the unit operated as designed other than the dispenser not functioning properly. I removed and replaced the dispenser and tested the unit again. The unit operated as designed as did the dispenser. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 10/11/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWS06 "arrived one site to inspect ice maker not working. Upon further inspection, I found that the ice maker actuating arm was not on the ice maker causing it to continuously make ice and dump in the freezer chamber bottom. I attempted to re-install the arm, but found that where the arm seats is broken and the arm just falls off. . The customer agreed to the repair so I removed and replace the ice maker and tested and it operated as designed. I removed the excess ice cubes from the fc section. No water leaks observed during service, job completed."