We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Hutto, Texas 78634
Jimmy J.
Job Details: 12/21/2021
"Arrived on site for The washing machine does not rinse the clothes, the water stays there. PO #: 04531670. Placed in diagnostics and F0E5 and F7E6 came on. Gained access to actuator and found arm was not engaged into splutch. Removed actuator and installed new actuator. Ran diagnostics cycle and all cycles completed without issue. No leaks detected. Job completed."
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Georgetown, Texas 78626
Tommy
Job Details: 12/21/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and tested unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Dripping Springs, Texas 78620
Andrey
Job Details: 12/21/2021
"Arrived on site to test unit for wet dishes at end of cycle, tested unit found F7E1, no heat, removed error, ran test cycle heater now engaging, no damage or cracks detected, and resistance reading are good, customer stated that it takes a long time for water to get hot at the sink, advised customer to start dishwasher when water gets hot in sink, customer also running unit without rinse aid, customer stated that he thought that the pods contained rinse aid, advised customer as per owner manual that unit is designed to be ran with rinse aid, all other components tested good no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB1
Near Georgetown, Texas 78626
Tommy
Job Details: 12/21/2021
Arrived onsite for dishwasher having a little of water come back to filter plumber said was dishwasher failure. Upon arrival tested found unit operating as designed small amount of water will always come back into sump called techline to confirm Sr# 7732536920 Adrian. Job Completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW02
Near Georgetown, Texas 78628
Kimo
Job Details: 12/21/2021
Arrived onsite for refrigerator not cooling in both Sections. Upon arrival I found the unit unplugged. I gained access to the power cord and plugged it back in an found that the compressor would attempt to start and the shut off see pix for startup amps with old devices and run amps with new device. I then owed out compressor and found windings within spaces. I the installed new start device and tested unit and found good frost pattern on evap along with good voltage and proper polarity at wall. Unit is beginning to cool. I avoid customer to put some water in the freezer and see if it freezes as a final test. Unit is now operating as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n
Near Leander, Texas 78641
David S
Job Details: 12/21/2021
"Arrived on site to install previous diagnose part. I replaced the water spigot with new. I tested the water dispenser, and waited 10 minuets. I found the dispenser still leaking. I checked the water lines no I found the line coming out of the dual valve scared. I replaced the valve and the water line to the dispenser. I tested the unit and found it not leaking any more. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48FMX01
Near Georgetown, Texas 78633
Lou
Job Details: 12/21/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that some days the freezer will stay cold and some days it wont cool. I tested temps in the FC=-4 and RC was showing to be in the 50s. I found the FC evaporator fan motor running intermittently and there is ice on the right side of the evaporator, but it has a good frost pattern. After speaking with tech support, we determined that the genesis control board is going bad and there is a possibility that the fan motor is bad since its controlled by the genesis board. I advised the customer that I am ordering the control and fan motor and if the fan motor is needed, I will re-quote. Ordering the fan motor CNOTE-LSO and CNOTE-2 HOUR JOB. Office to schedule return service. No water leaks observed during service.; ordrng 1 W10822580 (Evaporator fan motor) and 1 CNOTE (LSO) and 1 CNOTE (2 HOUR JOB)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Georgetown, Texas 78633
Lou
Job Details: 12/21/2021
"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and it began to make a loud growling noise. I disassembled the unit and inspected the blower wheel and it is good. I found that the exhaust pipe is loose. Using some sealant tape and screws, I sealed the pipe and tightened it and cleaned the lint from the unit. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Austin, Texas 78731
Robert
Job Details: 12/21/2021
Arrived on call to replace previous diagnosed parts. After replacing test and all functions working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254ESS2
Near Austin, Texas 78704
Jacob
Job Details: 12/21/2021
"Arrived onsite for unit leaking and top spray arm broken and dispenser door not opening properly. Looked at the unit and saw that the top spray arm is broken and the dispenser door will not close. Tested the unit for the leaks and saw that it was leaking from the sump and motor. Got authorization to have all parts replaced. Replaced top spray arm and sump and motor. Unit tested good. No leaks at this time. Ordered the dispenser to be replaced. Office to reschedule. Just need to replace dispenser upon next arrival. ; ordrng 1 W10861000 (Dispenser)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, Texas 78626
Tommy
Job Details: 12/21/2021
Arrived onsite for range heating to hot. Upon arrival put unit through heat test and found it off by about 15 degrees calibrated accordingly and showed customer how. Job Completed.
We serviced a
WHIRLPOOL WASHER
Model MHW6000AG0
Near Cedar Park, Texas 78613
David S
Job Details: 12/21/2021
Arrived on site for washing machine not draining. I inspected the unit and work area. I found the pump running but not draining. I gained access to the filter and found it clogged. I removed the debris.I reassembled the unit and tested it. It is now working as designed. Job complete.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Austin, Texas 78752
Robert
Job Details: 12/21/2021
Arrived on call for complaint of top burners not working. Found the burners working properly. Checked terminal block and wired correct supply good at range. If problem continues recommend electrician check supply.
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Dripping Springs, Texas 78620
Andrey
Job Details: 12/21/2021
"Arrived on site to test unit for ice maker not working, tested unit found recirculating pump just grinding but no water circulating and reservoir cracked leaking all the water out will need new reservoir and recirculating pump to complete job office to reschedule; ordrng 1 W10837384 ( Reservoir) and 1 W11542867 (Recirculating pump)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBRA
Near Georgetown, Texas 78626
Kimo
Job Details: 12/21/2021
"Arrived onsite for refrigerator not cooling in rc. Upon arrival I performed a temp test and for fc at 26 degrees and the rc at 40. I then gained access to the fc evap and found fan running, good frost pattern, and both defrost element and thermistor testing good. Which points to the control having an issue. Will need control to complete control 1xA01078804. Office to reschedule.; ordrng 1 A01078804 (Control)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Austin, Texas 78744
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for overheating. Upon inspection found the units blower fan not working normally, quoted customer to replace blower fan. Customer accepted. Replaced both parts and found the new blower fan did not start, checked connections and found no issues. Ordering new fan. Office to reschedule ; ordrng 1 W10641253 (COOLING FAN)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, Texas 78727
Kevin
Job Details: 12/21/2021
"Arrived on site and inspected washer and found actuator arm is not in cam kit ring. Replaced actuator, After replacement ran a diagnostic cycle and observed it spinning and agitating properly, job complete"
We serviced a
KITCHENAID OVEN
Model KEBC107KSS04
Near Lakeway, Texas 78738
Leonardo
Job Details: 12/21/2021
Arrived on site to test oven for oven turning on and off. Found bad control board part no longe available but control can be rebuild. Pulled board out to ship for rebuild office to reschedule ; ordrng 1 Rebuild (Rebuild)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS66EFSB3
Near Spicewood, Texas 78669
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of unit not cooling in either section, found all fans and compressor running, found weak frost pattern on evaporator, found sealed system leak, ordering compressor, evaporator, and coupler. ; ordrng 1 5304475098 (Compressor) and 1 Cnote (Auth/office to reschedule) and 1 5303918284 (Evaporator) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/2 hour job)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Manor, Texas 78653
Matthew
Job Details: 12/21/2021
Arrived onsite to run nitrogen test per Whirlpool tech line recommendations. Connected nitrogen and charged at 140 psi. No nitrogen flowing through cap tube. Called tech line for documentation. Tech submitted documentation for review.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, Texas 78750
Justin
Job Details: 12/21/2021
"Arrived on site for a wall oven making a vibrating noise. Upon arrival the customer stated that the sound typically occurs when the unit is hot and set to a high temp. They also found that the noise will stop when they open the door. I put the unit into diagnostics mode and activated all fans for several minutes, but could not replicate the noise. The unit had no error codes. I then set the unit to 450?F and let it heat for a over 25 minutes. I could not replicate the noise at the time of service. I found the unit working as designed. I advised the customer on recording the noise if it occurred again. Call complete."
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, Texas 78746
Robert
Job Details: 12/21/2021
Arrived on call for complaint the orifice stuck in holder. Found the orifice damaged and cant remove. Replaced the holder and converted to LP.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Georgetown, Texas 78633
Kimo
Job Details: 12/21/2021
"Arrived onsite for built in refrigerator not dispensing water at time and would beep. Upon inspection I was able to reproduce the customers concern. I installed new board and tested unit and found that the unit is now working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Driftwood, Texas 78619
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed adjusters, Positioners, housings and covers, replaced parts, upper track is now gliding as designed, unit has extreme calcium buildup, recommended customer to run a few cycles with a cup of vinegar on top rack, to dissolve some of the calcium buildup, no leaks detected job complete"
We serviced a
WHIRLPOOL OVEN
Model KEMS379BWH00
Near Austin, Texas 78729
Justin
Job Details: 12/21/2021
"Arrived on site for a wall oven that made a loud pop, and then would not get over 135?F. I powered the unit off at the breaker and gained access to the back. I ohmd out all three elements, the temp sensor, thermostat, and fans. I found all within range and good. I gained access to the control and ohmd out both fuses. Both were good. I cycled the power back on and checked voltage coming in from the wall. I found that from L1 to L2 you were only getting 140VAC, L2 to neutral/ground was only getting 40VAC, and L1 to neutral/ground was getting 120VAC. This indicates bad incoming voltage from the wall. I found no failure on the unit at the time of service. I informed the customer on my findings. I advised the customer to keep the unit powered down until they reach out to an electrician.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNBL00
Near Georgetown, Texas 78633
Lou
Job Details: 12/21/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure and being the wrong part, I removed and replaced the ice maker and tested. Unit is operating as designed. I cycled power to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78745
Tyler L
Job Details: 12/21/2021
"Arrived on site for complaints of unit not cleaning well. Found F4e3 wash motor error code. Ran factory diagnostics and wash motor did not engage..; ordrng 1 W11131683 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, Texas 78737
Andrey
Job Details: 12/21/2021
"Arrived on site to test unit for load noise periodically, tested unit found unit making a minor Screeching sound during moments of the test cycle, put unit into component activation and during high spin no noise was present, per service pointer W11520474, noise is coming from ACU , ordering ACU, would recommend on return visit to change out cam and belt also due to age of unit, office to reschedule ; ordrng 1 W11170317 (ACU)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, Texas 78641
David S
Job Details: 12/21/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, Texas 78732
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of temperature issues, temperatures tested good at time of service, I replaced damaged door gaskets, unit tested good."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Pflugerville, Texas 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose an oven that is giving error code. F1 E1 error present in unit and per tech sheet both appliance manage controls need to be replaced at the same time to correct issue. Ordering controls and return date set for 12/27.; ordrng 1 W11261169 (Control W/o power supply)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liberty Hill, Texas 78642
Kimo
Job Details: 12/21/2021
Arrived onsite for dishwasher not starting wash cycle and beeps. I put unit into diagnostics mode and ran diagnostics cycle and found unit operating as designed. I gained access to underneath unit and check all connections and found them all good. I then ran unit in a normal wash cycle and found the the unit was operating properly. Unit is operating as designed. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305EBL1
Near Liberty Hill, Texas 78642
Lou
Job Details: 12/21/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested each component and all are operating as designed. I did find the recirculating pump making an abnormal noise as if it were struggling to pump the water to the evaporator. I monitored the unit in normal mode and it made a sheet of ice and it moved to the grid cutter and made the cubes. I tested the compressor and its within range. I contacted techline and spoke to Rich and advised of the complaint and my findings and previous repairs. Rich advised that with the external drain pump, the pump could be tripping due to the drain hos being clogged or getting too much water and shutting power off to the unit. Rich also advised that there could be a glitch in the control board. He recommended taking a large bowl of water and pouring it into the tub of the unit and see if the external drain pump will trip. If it doesnt trip, replace the control and replace the recirculating pump due to abnormal noise. Provided SR#7732540161. I poured a large amount of water into the tub and monitored the drain pump and it operated as designed. Per techline recommendations, I removed and replaced the main control and recirculating pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID RANGE
Model KCGD500GSS00
Near Austin, Texas 78759
Kevin
Job Details: 12/21/2021
"Arrived on site and replaced burner heads diagnosed by previous technician, after replacement all burners are operating normally, took one picture of flames, job complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM3
Near Round Rock, Texas 78665
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found seeping water valve caused fill line to freeze over. Replaced valve and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, Texas 78756
Jacob
Job Details: 12/21/2021
"Arrived onsite for the unit not making ice. Looked at the tube and saw no blockage of ice, maintenance said that the water is on for the unit to take the water in. Forced the ice maker to harvest. The ice maker was working but heard no water or the water valve turn on to dispense water to the ice maker. Ordered parts. Office to reschedule ; ordrng 1 W11446817 (Valve) and 1 W11321360 (Control)"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pflugerville, Texas 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near New Berlin, Texas 78155
Andrew
Job Details: 12/21/2021
"Arrived on site to test unit for right front burner not turning on. Found element was bad. Replaced element, tested unit, unit now working as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, Texas 78725
Jacob
Job Details: 12/21/2021
Arrived onsite for the wash plate being broken. Looked at the wash plate and saw it was broken. Replaced wash plate. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Jarrell, Texas 76537
Wesley
Job Details: 12/21/2021
Arrived onsite for freezing food and found fridge temp in the 20sf and found damper unresponsive. Replaced damper control. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS2
Near Kyle, Texas 78640
Tyler L
Job Details: 12/21/2021
"Arrived on site for install of previously diagnosed part. Installed new dispenser. Tested unit and it passed. No leaks detected, job complete.a"
We serviced a
GE RANGE
Model JGBS23DEM4BB
Near Seguin, Texas 78155
Andrew
Job Details: 12/21/2021
Arrived on site to test unit for gas smell. Found smell is not gas. Noticed insulation was moved around and signs of rodents bedding down in unit moving insulation. Smell is coming from exterior of vent. Noticed droppings and liquid stains around insulation from oven vent.
We serviced a
WHIRLPOOL DRYER
Model WGD9620HC3
Near Austin, Texas 78757
Kevin
Job Details: 12/21/2021
"Arrived on site and Tom customers experiences door shows open intimately wire dryer is running. inspected dryer and found it will enter a diagnostic cycle but touchscreen is unresponsive after that. Interior light also turns on very slowly when door is opened. Dryer is stacked spoke with techline they recommended replacing door, control board, and possibly door switch. Dryer is also not accessible due to installation inside a cabinet. Cabinet doors do not allow dryer to be pulled forward enough hallway is not deep enough. Washer and dryer will need to be made accessible before return visit.; ordrng 1 W11461195 (Acu) and 1 W11307535 (Door switch) and 1 W11395101 (Door)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austin, Texas 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for not turning the agitator without a grind sound, upon inspection found the agitator spun loosely causing the issues, checked cam and found no issues, tightened down main bolt and agitating worked normally.
We serviced a
MAYTAG WASHER
Model WTW5000DW2
Near Austin, Texas 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for a squeak when spinning, upon inspection found the unit made a loud squeal when thrusting to top speed. All parts underneath worked normally. Ordering control and hub nut. Office to reschedule ; ordrng 1 W11116590 (CONTROL) and 1 W10528947 (HUB NUT)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Burnet, Texas 78611
David Z
Job Details: 12/21/2021
Arrived on site to diagnose washer that is slowly filling with water. Ran unit and found cold water was moving very slowly. Replaced inlet valve to remedy. Retested and verified all is working as designed. Call complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, Texas 78729
Justin
Job Details: 12/21/2021
Arrived on site for a dryer making a loud noise. Upon arrival the customer put a load into the unit and walked me through the noise. I found it normal operation. I removed the clothes and there was no noise while running the unit. I gained access to the inside of the unit and found everything in good shape. I found no functional or mechanical failure at the time of service. Call complete.
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Lakeway, Texas 78738
Brandon
Job Details: 12/21/2021
"Arrived on site to replace failed ignitor, I replaced ignitor, but it was not the correct one, ordering correct ignitor for FL burner. ; ordrng 1 W11238758 (Ignitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78664
Jimmy J.
Job Details: 12/21/2021
"Arrived on site to install previously diagnosed parts. Removed led driver control and installed new control. Lights still not coming on. Removed freezer led module hd installed new led module and still no lights. This is the second freezer module weve installed. The light illuminates for a split second then turns off. Tried removing the red connectors the led comes with and tried using butt connectors. Same result, light comes on for a split second then turns off. Contacted Senior tech at AE office and sent photos of connector. They pointed out the the connector inside the liner looked like it was covered in foam and glue. Also pointed out the molex didnt look fully seated into each other.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21IL6JW2
Near Round Rock, Texas 78665
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in evaporator
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Austin, Texas 78738
Leonardo
Job Details: 12/21/2021
Arrived on site to replace module and display. Replaced both parts programmed unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DS0
Near Austin, Texas 78748
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed bake igniter and cooling fan, replaced parts tested unit to 350 degrees , unit now running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, Texas 78704
Jacob
Job Details: 12/21/2021
Arrived onsite to replace the control. Replaced the control. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX305ESS2
Near Austin, Texas 78731
Robert
Job Details: 12/21/2021
Arrived on call for complaint of over producing. Found the thermistor not sensing ice level. Replace sensor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Liberty Hill, Texas 78642
Kimo
Job Details: 12/21/2021
Arrived onsite for dishwasher with F8E4 - Error Code. Upon inspection I found that the unit had f8e4 code on display and would not let me go into diagnostics mode or run the dishwasher. I gained access to the underneath of the dishwasher and found the the fill valve is leaking into the flood switches try causing the issue. I am ordering 1x w11434044 inlet valve ordrng 1 W11434044 (Inlet valve)
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Austin, Texas 78704
Jacob
Job Details: 12/21/2021
We serviced a
MAYTAG DRYER
Model MED3100DW0
Near Liberty Hill, Texas 78642
Kimo
Job Details: 12/21/2021
"Arrived onsite to install previously diagnosed parts. I gained access to and replaced rollers,belt,idler,element and thermistor. Tested unit and found unit displaying F4E4 L2 voltage error and F1E1 ccu problem, i checked voltage at L2 and found good voltage. I am ordering 1x w10249824 control to complete repair and 1x w10847984broken belt switch ; ordrng 1 W10847984 (Broken belt switch) and 1 W10249824 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, Texas 78722
Jacob
Job Details: 12/21/2021
Arrived onsite to replace the left side door. Replaced the door. Unit tested good. Customer had another issue with the food freezing inside of the refrigerator. Put unit in diagnostics and the control damper was not closing during testing. Ordered part. Office to reschedule ; ordrng 1 W10196393 (Damper control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Bertram, Texas 78605
David Z
Job Details: 12/21/2021
"Arrived on site to follow up on refrigerator that has water leaking in the icemaker. On arrival found the icemaker is leaking from a cracked mold, dripping down into the bin. Need to replace icemaker under parts warranty. Office to schedule when part arrives. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Jarrell, Texas 76537
Wesley
Job Details: 12/21/2021
"Arrived onsite and found 3 failed burner elements Replaced elements with on hand stock, ordering last element to finish. ; ordrng 1 W11171119 (Elememt)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, Texas 78681
Tommy
Job Details: 12/21/2021
Arrived onsite for dishwasher panel dented and unit unleveled. Upon arrival leveled. Unit and found panel dented. .; ordrng 1 W11416372 (Black stainless)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Dripping Springs, Texas 78620
Luis
Job Details: 12/21/2021
"Arrived on site for no ice. Found icemaker tray warped ran diagnostics,icemaker failed diagnostics diagnosed unit will need a new icemaker. ; ordrng 1 W10873791 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM384ESS0
Near Georgetown, Texas 78628
Kimo
Job Details: 12/21/2021
Arrived onsite to install previously diagnosed part. I gained access to and replace control panel. Tested unit and found it operating as designed. Job complete.
We serviced a
GE MICROWAVE
Model PVM9179SF1SS
Near Lakeway, Texas 78734
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of unit not heating, found failed door switches and failed thermostat, ordering thermostat. ; ordrng 1 WB27X11034 (Thermostat)"
We serviced a
WHIRLPOOL WASHER
Model GTWN2800D2WW
Near Hutto, Texas 78634
Jimmy J.
Job Details: 12/21/2021
"Arrived on site for NOT ADVANCING THROUGH CYCLES- SELECT START NO WATER CAME OUT JUST KEEPS HUMMING NOTHING HAPPENS. Tested both inlet hoses for good flow. Hot and cold water coming in strong. Removed hoses from valve and found valve filters caked up with sediments. Tested valve and it was faulty. Removed valve and installed new valve. Ran through quick wash and water immediately filled, agitated and spun as designed. No leaks detected. Job completed."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Pflugerville, Texas 78660
Cliff
Job Details: 12/21/2021
Arrived on site to replace previously ordered parts for washer. Repaired wiring and tested unit. Found all is functioning properly at this time and harness was not needed. No leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Austin, Texas 78737
Luis
Job Details: 12/21/2021
"Arrived on site for no,cool. Removed bottom kickplate and drain pan,found metal liner rusted and dripping water,no repair for that issue. Removed evaporator cover and upper cover found small ice ball on inlet of evaporator and corrosion on heat exchanger lines. Advised customer that if leak is in exchanger line unit is unrepairable and no repair for the bottom rusting out.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Leander, Texas 78641
David S
Job Details: 12/21/2021
"Arrived on site for washer not completing a cycle. I found fault codes F7e5 shifter fault , F8e1 long fill. I Inspected the shifter and found it attached and plugged in. I gained access to the control and found it unplugged. I plugged it back in and tested the unit. I found it working as designed. I found the customer only has cold water setup for the washer. Job complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDBDA
Near Spicewood, Texas 78669
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of unit not cooling, found compressor not running, found failed compressor board, I replaced board, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, Texas 78729
Justin
Job Details: 12/21/2021
"Arrived on site for a refrigerator not dispensing water. Upon arrival the customer stated that the unit will dispenser, but it is barely a drizzle. I tested the unit and found the water dispensing very thin, and after about a half cup of water no more water came out all. I removed the filter and tested the dispenser, but it still did not function. I then gained access to the valve and reservoir. I found the reservoir completely empty. I then gained access to the back of the unit. I tested the water from the wall and found nothing coming out. I informed the customer on my findings and recommended reaching out to a plumber. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Bertram, Texas 78605
David Z
Job Details: 12/21/2021
"Arrived on site to diagnose oven with control panel that keeps resetting to day 1 clock time and date. Replaced console to resolve, software loaded in console. On replacement I recommended customer download and install the whirlpool app to make sure console can get software updates. Call complete."
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS-3
Near Austin, Texas 78737
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed blower fan, fan was damaged, used parts from existing fan to repair new, installed fan, tested unit, unit now working as designed, job complete"
We serviced a
WHIRLPOOL OVEN
Model WGE555S0BS00
Near Austin, Texas 78738
Leonardo
Job Details: 12/21/2021
Arrived on site to test unit for oven not heating to temp. Replaced bottom sensor test unit and unit test good at this time job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Austin, Texas 78745
Kevin
Job Details: 12/21/2021
"Arrived on site and found water dripping from where valve meets water inlet assembly. Sent a video of water leak to CS, will need valve, and water inlet assembly to correct issue. ; ordrng 1 W11036127 (Water Inlet nut) and 1 W11289893 (Water inlet assembly) and 1 W11025970 (Fill valve) and 1 W11036143 (Hose clip)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, Texas 78750
Justin
Job Details: 12/21/2021
"Arrived on site for a refrigerator with doors not operating properly, and the refrigerator compartment freezing items at the top. I tested both RC doors and freezer door operation. I found both working as designed. I walked the customer through the design and how they are intended to function. The customer then pointed out certain spots that cause items in the RC to freeze. I found they were near the incoming air vent from the damper, and at the return vents. I informed the customer on how the cooling in the unit functions, and how this is normal design. I found the unit working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, Texas 78660
Cliff
Job Details: 12/21/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced ice bin and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Round Rock, Texas 78664
Jimmy J.
Job Details: 12/21/2021
Arrived on site for LEAKING WATER FROM ICE MAKER AND MAKING BLOCKS OF ICE IN FRZR. Found funnel at top of ice maker was frozen over causing water to run over the top of the funnel when it called for water into the ice mold. Removed all ice from funnel and ice bin. Reinstalled ice maker and tested. No leaks detected when water filled mold. Job completed.
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ2
Near Pflugerville, Texas 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a range with a burner not working properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS03
Near Austin, Texas 78703
Jacob
Job Details: 12/21/2021
"Arrived onsite to replace part ordered by previous tech. Replaced ui control. Turned the unit on, and all lights and features were restored. No issues at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, Texas 78726
Justin
Job Details: 12/21/2021
"Arrived on site for a dishwasher that was turning on, but not starting nor washing. I put the unit into diagnostics mode and found stored error codes F5E1 for door stuck open. I then ran a diagnostics cycle and found the motor not running. I checked voltage at the motor and found 120VAC going to it. This indicates a faulty motor. Upon further inspection I found significant rust inside of the dishwasher, and informed the customer. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near San Marcos, Texas 78666
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed leveling screws, replaced screws, unit is now leveling correctly, no leaks detected job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050RES0
Near San Marcos, Texas 78666
Tyler L
Job Details: 12/21/2021
"Arrived on site for install of wash motor. Installed new wash motor and tested unit. While testing, found wash motor will not stop running. Spoke to SW. Unit will need new control board. Office to reschedule ; ordrng 1 154712101 (Control)"
We serviced a
WHIRLPOOL OVEN
Model KEHC309JSS08
Near Sunset Valley, Texas 78745
Tyler L
Job Details: 12/21/2021
"Arrived on site for complaints of door not opening correctly. Found left side spring broken. Installed new spring. While putting unit back together, found missing screws. Screws provided are too small and not holding the brackets in place. Will order new parts.Office to reschedule. ; ordrng 1 Wp8303556 (Frame)"
We serviced a
WHIRLPOOL OVEN
Model KEHC309JSS08
Near Sunset Valley, Texas 78745
Leonardo
Job Details: 12/21/2021
Arrived on site to test unit for door not sitting correctly. Found door frame broken ordering new door frame and brackets office to reschedule ; ordrng 1 WP8303556 (Frame door) and 1 4449141 (Right side bracket) and 1 4449142 (Left bracket)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, Texas 78735
Kevin
Job Details: 12/21/2021
"Arrived on site and found install team did not mount dishwasher to cabinet, any weight applied to door when it is down will make dishwasher fall forward. Mounted dishwasher properly and it is now operating correctly, job complete"
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Pflugerville, Texas 78660
Jimmy J.
Job Details: 12/21/2021
We serviced a
KENMORE REFRIGERATOR
Model 253.6780079
Near Pflugerville, Texas 78660
Cliff
Job Details: 12/21/2021
Arrived on site to recover refrigerant from refrigerator. Recovered all 134a and verified unit empty and ok for disposal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW4
Near Manor, Texas 78653
Matthew
Job Details: 12/21/2021
"Arrived on site broken bulb stuck in housing. Inspected unit and found portion of bulb stuck in housing. Need to replace housing. Replaced housing and found was getting 120 v to housing with light in off, low or high mode. Need to order control board. Office to reschedule ; ordrng 1 W11342846 (Control) and 1 8206232a (Light)"
We serviced a
WHIRLPOOL RANGE
Model WFG361LVB2
Near Leander, Texas 78641
David S
Job Details: 12/21/2021
Arrived on site for oven bake not coming on. I inspected the unit and work area. I installed the new ignitor and retested the unit. It is working as designed.Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Austin, Texas 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for not starting due to a popped breaker, upon inspection found the unit unplugged, checked all electrical parts and could no find a burn mark. Plugged in unit and found no issue. Checked heater and control with no issues. Customer had a 15 amp breaker which is smaller then usual. Complete"
We serviced a
MAYTAG DRYER
Model MED6000XW0
Near Leander, Texas 78641
David S
Job Details: 12/21/2021
"Arrived on site for dryer not turning on. I inspected the unit and work area. I checked voltage to the unit and found good voltage. I gained access to the interior cabinet and found the fuse, outlet thermistat, element, thermal cutoff, and thermistor fix all good. I checked voltage to the motor while calling for it to start. I found good voltage to the motor. I spoke to the customer about needing a new motor. I am ordering the motor. ; ordrng 1 WPW10411937 (Belt switch) and 1 WPW10508324 (Motor) and 1 WPW10211915 (Blower wheel) and 1 WP8557403 (Thermistor fix) and 1 280148 (Thermal cut off)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB
Near Austin, Texas 78744
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for not draining, upon inspection found the unit was capped at the disposal. Cleared cap and tested.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Austin, Texas 78717
Justin
Job Details: 12/21/2021
"Arrived on site for a refrigerator not cooling well in the refrigerator compartment. I checked temps and found the FC at 0?F and the RC at 37?F. Upon further inspection I found the RC evap with over 3 inches of ice on it. I put the unit into diagnostics mode and found all airflow components running as designed. However, the RC evap fan you could hear try to start, but was hitting the ice. I then put the unit into test 4 and found the compressor running weak, but was drawing 1 amp. I then ohmd out all thermistors and found the RC thermistor at 7.7k, the FC thermistor at 20.5k, and the RC evap thermistor at 18k. These should all be accurate at the time of reading (RC evap most likely in range with all of the ice on evap). I then tested VDC to all thermistors and found 2-3 VDC to all of them, and they should get 5VDC. This indicates a faulty control, and possibly UI. Due to this I will order the control and bring back the UI on hand to install. Also, I am ordering the RC drain pan, drain tube, and shims for the drain pan. After the ice is thawed, we will need to check if the pan is bowed. If it is, we will need to install the pan as well. We should also check if the drain tube is clogged. ; ordrng 1 W10843055 (Main Control) and 1 W11457241 (Drain Pan) and 1 W11084807 (Drain Tube) and 2 DrainPanShims (Drain Pan Shims)s and 1 AUTHO (AUTHO)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Austin, Texas 78738
Leonardo
Job Details: 12/21/2021
Arrived on site to testUnit for upper spray arm falling. Found broken spray arm replaced spray arm test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Jarrell, Texas 76537
Wesley
Job Details: 12/21/2021
Arrived onsite and found door not sealing because door is slightly misshapen. This is causing condensation in the refrigerator. Ordering door to repair. Office to reschedule. ; ordrng 1 LW10642551 (Door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Woodway, Texas 76712
Jonathan M
Job Details: 12/21/2021
Arrived on site for a dishwasher that has a special project running for it. The customer advised the unit is not leaking or having any issues heating but that he was contacted twice by whirlpool to set up service to swap out his heater due to issues with the bushings. Check the service project and confirmed the customer did have gold-colored bushings. Replace the heater and test of the unit. The inner began to work as designed with no leaks present.
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3-00
Near Jarrell, Texas 76537
Wesley
Job Details: 12/21/2021
Arrived onsite and tested unit for not heating and ran checks to determine that the centrifugal switch is out on the motor.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Round Rock, Texas 78681
David S
Job Details: 12/21/2021
Arrived on site for dryer not having power. I inspected the unit and work area. I found no power from the outlet to the machine. I found the breaker tripped. I reset the break and tested the unit. It is coming and working as designed. I let the unit run for about 10 minuets with no failure.
We serviced a
KITCHENAID TRASH COMPACTOR
Model Kucc151jss2
Near Dripping Springs, Texas 78620
Leonardo
Job Details: 12/21/2021
Arrived on site to replace switch. Replaced switch test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Dripping Springs, Texas 78620
Luis
Job Details: 12/21/2021
"Arrived on site for no cool. Removed evaporator cover gained access to evaporator,found no traces of dye,removed compressor cover found no traces of dye in compressor cover. Checked pressures on high and low side reading -20 and 95 called tech support per tech support internal leak