"Arrived on site for a defective fan motor. Replaced freezer fan motor assembly,ran diagnostics fan powering on correctly,reassembled unit checked air flow to fresh food section good."

Arrived on site to replace ui for refrigerator. Replaced ui and all is working properly at this time. No leaks were found at time of service.

Arrived on job for complaints of console falling off. Found the console damage and all post for screws damaged. Replaced console and test. No leaks detected at time of service.

"Arrived on site to test unit for FC not cooling. Found pressure were correct when 3-way valve was set to RC. Once valve was set to FC high side pressures dropped and low side pulled into deep vacuum. Applied bubble solution and found no leaks. No signs of dye from filter drier. 3-way valve is not opening to FC. Needing valve, and controls. Needing 2-hr on return visit. Office to reschedule. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11094466 (valve)"

"Arrived on site to inspect microwave not powering on. Upon further inspection, I found the unit with power. Customer advised it was making some weird noises like gears grinding. I tested the unit with a cup of water and found the unit not heating. I removed the vent grill and the finger shield and found the diode shorted. I advised the customer of my findings and am ordering the magnetron, capacitor and diode and office to schedule return service. Unit left unplugged for safety.; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 WPW10693025 (Magnetron)"

Arrived onsite for washer leaving clothes shopping wet after cycle. Upon inspection I found F8E1 stored in the system. I tested the inlet valve and found it sounded very gurgling and not correct on either hot or cold. I replaced the valve and main control. I inspected the drive system and all checks good. I ran a calibration on the unit then I ran a auto diagnostics cycle. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

Arrived on site and inspected washer not spinning the clothes dry and clicking when washing.Confirmed the complaint and found the new style actuator was not engaged with the cam.Removed and replaced the actuator and unit tested as designed.Customer informed on issue and corrective action.JOB COMPLETE

Arrived on site for refrigerator that?s leaking water from the icemaker and cause the ice bin to break. Inspected unit and work area. Confirmed customers complaint and found the icemaker leaking from a crack in the mold. Replaced ice maker and ice container and ran the unit through harvest test. The unit ran as designed and fill properly with no leaks present. Call complete.

Arrived on site for a washing machine that will drain. Inspected unit and work area. Confirmed customers complaint and found the unit attempting to drain but water not running out of it. Tested voltage to the drain pump and found proper voltage. Found the drain pump impeller had broken off causing the issue. Replaced drain pump and tested unit. Unit is now working as designed. Call complete.

"Arrived on-site for dryer completely dead. Upon arrival found stable 240 volts going to terminal block from outlet. I then inspected main control and found a burn marker on diode on board. I also found that there wasnt proper voltage going through main harness to the motor either. At this time dryer is going to need new motor, main control as well as a main harness assy. Inspected all fuses/thermostats but found no issues at this time but would also need to return with previous parts sent to insure once unit has restored power that it doesnt burn out any other parts. Office to reschedule once Availability of parts is known and ahs autho is received. ; ordrng 1 279787 (Motor) and 1 W10253981 (Main harness) and 1 WPW10317636 (Main control) and 1 Cnote (Need ahs autho before repairs)"

"Arrived on site for refrigerator that has lights flickering, won?t dispense ice, and what dispense water. Inspected unit and work area. Found the unit showing a door open and would not register closed no matter which door I opened or closed. When did service test 17 and found the pantry, right side refrigerator door, or freezer door open. Pulled out the deli drawer and pressed on the door switch and found the door switch finally registering closed. Found the user interface then flickering the door open light on and off. Spoke to SW and removed the deli user interface. Found everything came back on and was working properly. I did notice a light out in the refrigerator section causing the upper refrigerator lights to dim and flicker. I also noticed frost buildup around the ice door gasket in the ice door gasket completely mangled. Check the inner side of the door and found frost buildup on the inside to where the gasket had warps out of place. Advise customer of all issues and customer wanted to do a full repair on the unit. Ordering parts and office will need to contact the customer about a return date due to a PSP item. Please schedule visit for at least two hours on return due to having to completely disassemble refrigerator section and remove both doors. . ; ordrng 1 W10682576 (heater) and 1 W11462342 (MODULE) and 1 WPW10549590 (door-ice)"

Arrived on site and inspected dishwasher not starting.Found the wash motor and dispenser were both defective causing the malfunction.Ordering he pump and motor and will return with all previously ordered parts Office to schedule return services Needs more work.; ordrng 1 WD26X10045 (MOTOR ASSM)

"Arrived on site and inspected 13 year old side by side refrigerator cooling issues.Confirmed the temperatures were 70 in both compartments.Condenser fan and evaporator fan motors were both working.Found the compressor would come on for 12 seconds and click off.I removed and replaced the start device and the unit continued to do the same.Amp draw readings was .16.Unit will require a sealed system repair, technician, 2 hours, authorization Needs more work Office to schedule return services.; ordrng 1 W10139462 (Compressor) and 1 WPW10143759 (Uv drier) and 1 876764 (Access valve) and 1 Authorization (2 hours , sealed system tech,)"

"Arrived on site for led not working / wont goes on and off ice and water not dispensing LIGHT-LIGHT NOT WORKING, DISPENSER-NOT DISPENSING ANYTHING. Found lights working upon arrival. Dispenser would dispense water sporadically but not consistently. Customer stated when door is shut hard it will sometimes make the water dispense, other times it wont. Placed in diagnostics and no error codes came on. Used test 70 - 73 and test 71 was the only test that showed FF door open when it was closed. Tested left side FF switch and it tested good.

Arrived on site and inspected rattling noises from the compressor area. Confirmed the complaint and used pads from truck stock to insulate the noises.Uni no longer makes the noise.JOB COMPLETE

"Arrived on-site for microwave door falling off. Upon further inspection, found door of microwave had lost its outer cosmetic shell as well as handle and inner trim kit. Upon inspecting the door I found unit had fractured in a few different spots from the 13 hrs of heat damage from cooktop on the range under neath unit. After getting approval for door I was able to replace door and then reassembled and test to verify unit could allow proper door functionality as well as allowing micro switches to activate. Call complete"

Arrived on site for an oven that won?t hear. Inspected unit and work area. The customer advised that the unit was put into a self clean before it stopped working and hasn?t worked ever since. Went to the back of the unit and found the TOD sensor open. Replace TOD sensor and tested unit. Unit began working as designed. Call complete.

Arrived on site for a washing machine that?s not spinning out close. Inspected unit and work area. Placed unit in service diagnostics and ran the unit through an auto test. Unit would not agitate properly as the basket was being polled with the agitator. Inspected underneath and found the actuator detached from the cam causing the issue. Replaced actuator and tested unit. Unit began working as designed. Call complete.

"Arrived on site and inspected front load dryer not powering on.Removed the top and control was fully operational, but the console was dead.Removed and replaced it and unit began operating as designed.JOB COMPLETE"

"Arrived on site and inspected dishwasher with several issues.Customer advised the unit leaks during the 2nd and 3rd cycles.Found the lever latch , control and pump and motor were all defective.Ordering all parts needed..Needs more work ; ordrng 1 W10428167 (Pump and Motor) and 1 8546514 (Control) and 1 3369457 (Lever latch black)"

Arrived onsite to install previously diagnosed parts. I installed the inlet valve and observed functions of the diagnostics cycle. All tests passed and no leaks were detected during time of service. Job complete.

Arrived onsite for dishwasher not drying correctly . Upon arrival found unit operating as designed. Spoke with customer on using rinse aid. Job Completed

"Arrived on site to test unit for hot light always staying on. Found light on upon arrival. Found RF infinite switch was not completely turned off. Moved switch to off position and light turned off. Took unit apart and found LR infinite switch had a connection barely hanging on. Secured connection, tested unit, unit works good. Voltage is correct. Tried replicating issue and unit is operating as designed. Job complete."

Arrived onsite for dishwasher not cleaning correctly. Upon arrival found unit sump wash motor was out and unit diverter couldnt find position. Replaced unit sump and motor and tested unit. Unit is now operating as designed. No signs of leaks during service. Job Completed.

"Arrived on site to inspect washer basket damaged. Upon further inspection, I found the basket cracked along the edge of the plastic at the bottom (photo). Removed and replaced the basket and calibrated. Tested unit in diagnostics and the unit operated as designed. No water leaks observed during service, job completed."

Arrived on site to replace previously ordered parts for ice machine. Found wiring issue between pump and unit. Repaired wiring and all is working properly at this time. No leaks were found at time of service.

Arrived onsite and replaced the actuator to repair. Unit new style actuator had slipped connection to the cam lever. All checks good.

"Arrived on site for no cool fridge . Found start relay would just click , compressor not running . Replaced start device . Compressor kicked on . Unit started to cool. No water leaks detected at time. Job complete ."

"Arrived on site and found temperature in freezer is 1?, temperature in fresh food at the moment shows 50?. Customer says freezer temperature was -40? measured on his analog thermometer. replaced control board, control panel, freezer thermistor, and diffuser per CS, job complete"

Arrived on job to replace damaged grill. Found replacement part damaged took picture and ordered replacement. ; ordrng 1 W11028271 (grill-uppr)

Arrived onsite for unit having an error code of F3E0 and cook top broken. Ordered parts. Office to reschedule ; ordrng 1 W11034825 (cooktop) and 1 W11204517 (cntrl-elec)

Arrived onsite for door having damage. Looked at the door and saw top left had been bent. Replaced door panel. Also the top 4 screws are missing. Need to order new screws. Office to reschedule ; ordrng 4 WPW10348408 (screw)s

Arrived onsite for unit not washing. Checked the wires in the junction box. Unit was miss wired. Re wired the unit. Tested unit. No issues at this time. Job complete

"Arrived on-site for fridge leaking and building up ice on the freezer floor. Upon arrival, confirmed customer complaint. Customer also stated unit was not producing ice. Inspected unit, found freezer floor covered in slate of ice, found no ice in the bin, confirmed water dispenser working properly, tested ice maker and found valve not dispensing water to ice tray, found debris in drain line. Cleared drain line, replaced water inlet valve. Reassembled and tested unit-functioning as designed. No leaks after repair. Call complete"

Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.

Arrived on job for complaints of shaking ran diagnostics no codes. Ran test cycle no shaking washer performance good.

"Arrived on site to diagnose refrigerator that had temps going up in both RC and FC. On arrival found unit was unplugged and completely defrosted. Can not diagnose issue with unit not running. Checked thermistors and fans via diagnostic menu and found all passed. Found some water under the pantry UI with slight discoloration in the connectors. Advised customer to leave the unit running for several days so that we are able to make a diagnosis. Customer will follow up if issue returns.

"Arrived on site and inspected Older model whirlpool duet front load washer.Customers complaint was there was water remaining in the tub and that it just started making a funny noise.Began a quick wash and discovered the funny noise was the customers tub bearings were failing causing the to malfunction.

Arrived on site to diagnose a refrigerator that is making unusual noise. Found damper failed and replaced it. All is working properly at this time and no leaks were found at time of service.

Arrived on job for complaints of not cooling. Found the compressor working no frost pattern. Will have SS tech replace compressor. ; ordrng 1 8201787 (compressor) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler)

Arrived on site for long fill times . Found low water flow . Will need new water valves . Wil need second man. No water leaks detected at time of service. Call to set return ; ordrng 1 2NDMAN

Arrived on site to inspect unit for not allowing dispensed water without a leak. Upon inspection found the lines running from reservoir cut by condenser fan. Ordering lines and fan. Fan was not running causing extreme compressor heat. Office to reschedule ; ordrng 1 2188727 (motor-cond) and 1 2217199 (reservoir)

"Arrived on site to install previously diagnosed and ordered part. Due to the outer door panel being damaged, I removed and replaced the panel and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for no power to valve or auger motor. Replaced ui and main control,tested dispenser same issue,wires at hinge good, unit will not run a measure fill,ran diagnostics paddles and ui passed,tested switches both freezer and fresh food read open with switches physically depressed,called tech support checked wiring diagnosed broken wire in cabinet

Arrived on-site for refrigerator not making ice . Upon arrival found actual temps at FC: 09 degrees and rc:38 degrees. Found compressor rc evap fan and condenser fan running. Upon inspection both evap coils I found the FC evap coil over frosted and evap fan not running. I then found theres was a short in the harness of evap fan motor. I replaced both evap fan motor in freezer and the hv control. During repairs the locking mechanism for lower right freezer shelf broke not allowing glide to set properly. ; ordrng 1 W10625067 (FC left hand rail) and 1 W10625068 (FC Right hand rail)

Arrived on site and inspected dishwasher not powering onThey advised the unit wasnt drying properly.I removed and replaced the float switch and unit tested as designed.JOB COMPLETE

"Arrived on site to inspect unit for not making ice, upon inspection found the icemaker making ice correctly, replaced both emitter and receiver as well as the flipper door. Tested with no issue. Complete"

Arrived on site for a range showing an error code. I put the unit into diagnostics mode and found stored error code F2E1 for stuck key. I cleared the error codes. I found the UI working as designed and advised the customer a greasy panel or wet hands can cause this error code and the unit is working as designed.

Arrived on site and inspected F11 continuously beeping.Confirmed the stuck key error and removed and replaced the defective control and overlay.Reassembled and unit tested as designed to customers satisfaction.JOB COMPLETE

"Arrived on site to inspect unit for not making ice correctly, Ordering correct color. Office to reschedule ; ordrng 1 W10634613 (dor-fip bl)"

Arrived onsite and found unit operating with failed start relay.All checks good. Unit is now operating as designed.

"Arrived on site for customer complaint of lights not coming on right away in RC, I reset unit, everything tested good.

"Arrived onsite for unit filling with water and then draining immediately after and doing the same thing over again and not advancing. Put unit in diagnostics and got error codes, F3E1 pressure fault, F8E1 long fill, F1E2 motor control fault. Erased codes and tested unit in automatic diagnostics. Unit passed with no issues. Tested unit in a normal wash cycle to see where the unit stops. It filled with a lot of water and then draining but continued to stay in drain mode. Need to replace control. Did not have with me. Need to return with control. Office to reschedule ; O-emld tckt"

Arrived on site to diagnose dryer that was making a bit of noise while running. Ran unit and only heard minor cabinet rattle. Used sound pads under the power cable to make sure it was not rattling. Found no abnormal noises otherwise and advised customer unit is good to use. Call complete.

Arrived on site to diagnose a range that has a door not closing properly. Found damaged hinge and it will need to be replaced to complete repairs. ordrng 1 W10347464 (Hinge kit)

"Arrived on site to inspect unit for not filling with water when washing, upon inspection found the valves worked correctly, customer showed me video of it washing without water, replaced control due to a bad pressure triac. Complete"

Arrived on site to diagnose a dryer that is not responding to user input. Found console malfunctioning

"Arrived on site to inspect unit for not removing condensation from cab, upon inspection found the unit worked correctly but customer was cooking high moisture foods. Spoke with SW and confirmed customer must cover food. Complete"

"Arrived on site to inspect unit for not heating correctly, upon inspection found the unit did not send voltage to lower element due to a burnt relay, replaced control and tested, all heat worked. Complete"

"Arrived on site to replace parts previously diagnosed. Replaced the manifold and spray arm now the unit is operating as designed, no longer clipping when spray arm attempts to spin. Job complete."

"Arrived on site to diagnose a refrigerator with the ice maker not working. Upon arrival customer informed us they have had the ice maker off due to it not harvesting any ice, she also informed us that there has periodically been ice in the drawer above the freezer compartment, we gained access to the drawer and found that the drip pan was warped causing a trickle of water intermittently which caused the ice build up. Utilized shims to correct the warp. Found ice build up near the warp and used the steamer to clear it. We replaced the ice maker and now unit is operating as designed. Job complete."

"Arrived on site and inspected refrigerator and found no ice production, inspected Icemaker and found arm is down and ice tray is tilted. Found red wire on harness to icemaker is broken, used a small wire nut to fix connection and replaced icemaker. If there is still no production freezer door will be needed to correct the issue, job complete"

Arrived on job for complaints of moisture in refrigerator section. Found damper stuck open and mullion damaged allowing air to get in refrigerator. Will need damper and mullion. ; ordrng 1 W11177238 (rail-mulln) and 1 WPW10594329 (control)

Arrived on job for complaints of no cubes of ice. Found the water valve not letting enough water in.After replacement test operation. No leaks detected at time of service

Arrived on site to test unit for bake not working. Test unit and found bad control board. Replaced board test unit and unit test good job complete.

"Arrived on site for PUTTING OUT VERY BAD ODOR- HAS DEEP CLEANED AND CHANGED THE FILTER. WHEN CHANGING THE FILTER,WAS FINE FOR 2 DAYS THEN ODOR CAME BACK. Found food crumbs and trash underneath the refrigerator. Had all debris cleaned out from underneath. Removed cardboard cover from back and found nothing inside that could cause an odor. Opened fridge and smelled an odor that smelled like something spoiled. Removed bottom drawers and inspected entire bottom area of fridge. Nothing found and fridge was very clean inside. Inspected top shelf and found an open styrofoam container with food inside. Customer has a large amount of fruit and vegetables inside fridge that is most likely causing the spoiled smell. Nothing inside or outside pertaining to the refrigerator needs repair that could be the cause of any odors. Recommended to customer they buy baking soda and change out its new box every six months. Fridge working as designed. Customer brought to my attention that the water dispenser was not working. Unkinked water line in back of fridge and water dispenser is dispensing water as designed. No leaks detected.

Arrived onsite for previously diagnosed parts. Upon arrival found unit console that was ordered was incorrect unit would need stainless. Removed and manually reset UI. Tested unit found with reset unit is now operating as designed. Spoke with customer on connecting to WiFi. Job Completed.

"Arrived on site to inspect unit for large white spots on glass when hot, upon inspection found the unit was disfigured when being made, replaced cooktop and heated with no issues. Complete"

"Arrived on site for microwave not heating and when opening door turntable starts turning. Inspected unit and work area. Gained access to control and door switches. Tested switches and found monitor switch stuck in closed position. Removed failed switch and installed new. Assembled unit and tested operation. All tested good.; ordrng 1 NEEDSAUTHORIZATION (SEE STICKY NOTE)"

"Arrived on site to inspect unit for not making ice, upon inspection found the lower valve clogged, replaced lower valve and tested. Complete"

Arrived onsite for unit expelling gas. Customer said that the gas was turned off to the home. Let customer know to get the gas turned back on so we may come back out at some point to correctly diagnose the issue. Customer may call back when gas is back on.

Arrived on site to diagnose washer not washing clothes properly and making noise. Found unit is not agitating. Checked under unit and found ring on cam broken and shifter detached. Replaced cam and retested. Unit is working as designed and passed diag cycle. Call complete.

"Arrived on site for range not getting the steak crispy . Customer stated that she uses broil to cook steaks and since having unit it does not make them crispy. Tested broil and found element glowing red. Cancel broil and tested several times to see if possible relay sticking. Checked to see if there using with door opened, customer is aware that door has to be closed. Called Whirlpool tech support and spoke with Steve, went over prior service performed. He stated unit is operating as designed SR#7730635255. Unit normal broil is 500? with older ovens at 550?. All operations tested good."

Arrived on site for water dispenser trickles water/replc'd filter twice-started after snow storm. Found filter head not dispensing water as designed. Removed filter and installed bypass. Water dispensed as designed. Installed new filter head. Installed customer filter and water is dispensing as designed with filter. No leaks detected. Job completed.

"Arrived on site for damaged grill. Found upper grill assembly damaged,replaced defective upper grill assembly."

Arrived onsite for dishwasher making abnormal noises. Upon inspection I found FAE2 stored in the unit. I accessed the vent wax motor and checked resistance. The resistance was good. I let the unit run through diagnostics and could not recreate any abnormal sounds. The customer showed me a video of a loud buzzing noise while washing that has gotten better over time I called techline to report SR#7730868188. They gave me some suggestions to give to the customer on what to look for if the noise gets worse or affects the cleaning quality. No repairs re needed at this time and no leaks were detected during time of service. In the event of a call back tech line suggested replacing the motor assembly. Job complete.

"Arrived on site for light issues. Leds flicking due to defective led module,replaced left side leds after led replacement all leds working as designed."

"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of water for 30 seconds and the unit failed to heat. During testing, I could hear a loud humming noise. I contacted the owner and advised that the unit would need the high voltage heating components to repair

"Arrived on site to replace spray arms, screen, and dispenser, after replacing I ran diagnostic test cycle, unit tested good."

Arrived on site to replace mag and inverter . Found antenna of mag completely destroyed. Didn?t see any damage to wave guide . Installed new mag and inverter . Tested unit and mad failed . Found wave guide discolored at this point . Call tech line .

"Arrived on site to install previously diagnosed part. Per previous techs diagnosis, I removed and replaced the 20amp fuse and tested the microwave. Once powered on and pressed start, the inverter board moved and the fuse blew again. Also found that when testing, I placed the timer for 30 seconds and when I pressed start, the timer showed 05 seconds. I contacted techline and spoke to Leon and advised of the history on with the F1E6 error code. Leon had me test at the control and I did not get voltage to the control. Tested the cavity thermistor and it was good; tested the fuse and got 122V. Leon advised that there is something that is causing the fuse to blow recommended replacing the harness starting with the monitor switch. Provided SR#7730503496. I removed and replaced the fuse and monitor switch and retested. U"

"Arrived on site for customer complaint of grates sliding around during cooking, found rubber feet were missing, I installed feet, unit tested good.

"Arrived on site and inspected washer and found actuator is not engaged into cam kit per service pointer replaced actuator, it is now operating properly and ran a calibration cycle and an automatic test cycle, job complete"

"Arrived on site to install previous diagnosed parts. Removed failed auger motor and went to install new, Verified model and part number.Used part number off of part and identified correct part. Removed failed door cam and installed new. Tested door operation and found door working as designed. ; ordrng 1 WP2252129 (AUGER MOTOR )"

"Arrived on site to test unit for not washing properly. Found no stored error codes. Ran diagnostics and found spray arms pressure was weak. Verified voltage to wash motor and diverter were correct. Removed wash motor and found large pieces of food. Also removed feed tube and found more food obstructing water flow. Cleared feed tube and motor, tested unit, unit works good. Spoke with techline and advised customer to rinse plates off before putting in dishwasher. No leaks detected. Job complete.??????SR#7730868249"

"Arrived on site to diagnose washer making loud noise during cycle, customer informed of the same. Put unit into diagnostics and found that during the spin portion the unit made a loud squeaking noise. Accessed underneath the unit and found the cam torn up. Replaced cam, ran unit through high spin and agitate, the unit is now functioning as designed. Job complete."

Arrived on site to test unit for unit turning on by itself. Found shorted keypad.

"Arrived on site for microwave oven combo screen frozen and not allowing input option. Inspected unit and work area. Reset unit at circuit breaker. Performed diagnostics mode and checked fault codes. Found error F6-E4 stored. Performed factory reset and tested normal operation. All tested good.

"Arrived on site for customer complaint of unit making weird noises and not finishing cycles, and not draining sometimes, I ran diagnostic test cycle, found no error codes in diagnostic mode, but while filling with water in diagnostic tests it was slow to fill, I replaced valve, unit tested good. ; ordrng 1 W11419171 (Control)"

Arrived on site to test unit for unit not secured to cabinet. Advised customer that we cant secured unit that will have to be the install person to do it. Job complete.

Arrived on site to replace water filter. Replaced customer provided filter. No leaks detected. Job complete.

"Arrived on site for no cool found evaporator incased in ice,ran diagnostics heater not powering on,removed cover defrosted evaporator found failed thermal fuse on neutral wire not allowing heater to power on ordering harness assembly; ordrng 1 W11501934 (Harness)"

"Arrived on site for Wet Clothes at the End of the Cycle - Top Load Washer. Placed in diagnostics and F7E1, F3E2, F8E1, F5E4 all came on. Inspected dust cover and found belt not attached and splutch damaged. Removed splutch to install new splutch and gearcase threads were too badly damaged to install splutch. Removed gear case, splutch and cam and installed new gear case and splutch kit cam. Washer would not go into calibration but went through auto diagnostics as designed. Explained to customer they can run it through several loads and to let us know if the washer is not running as designed. No leaks detected. Job completed."

Arrived on site to install previously diagnosed parts. I installed the new sump and motor and ran a diagnostics test. The unit filled and ran through as designed. No error codes thrown at the end of the cycle. No leaks observed at the time of service.

"Arrived on site to install sump and motor ordered after last visit. Installed sump and tested unit. Verified that all functions are working properly, no leaks are present.

Arrived onsite for dishwasher not operating and leaking from the front. Upon inspection I found the unit ran through diagnostics as designed but then would not drain. I could hear the drain pump activate but no water at the disposal. I found the drain tab in the disposal had not been broken out so the dishwasher could not drain. I broke out the tab and tested the unit again. The unit had F5E1 error but I could not re create any issues with the door. No leaks detected during time of service.

"Arrived onsite for previously diagnosed parts. Upon arrival replaced both igniters, proceeded to test. Unit is now operating as designed. Job Completed.

"Arrived on site to install previously diagnosed and ordered part. Due to the door inner panel glass being broken, I removed and replaced the glass and tested. Unit is operating as designed except for the interior lights. Advised customer the control would need to be rebuilt and possibly the UI replaced and customer advised they would use it without the lights.

Arrived onsite and found belt had slipped off. Reseated belt. All checks good. Unit is now operating as designed.