Service History 1060 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS00

Near Waco, Texas 76710

Jonathan M

Job Details: 07/30/2021

"Arrived on site for a refrigerator that still dispensing water as the ice dispenser is pushed. Inspected unit and work area. I called Whirlpool Techline and spoke to Steve SR# 7731386425. He had me disconnect the water pedal from the user interface and test the unit. Found the unit not dispensing water when the ice paddle was pushed. As soon as the water pedal was connected to the user interface, found the water dispenser activated when the ice dispenser was pushed. He had advised that based on that information, the issue is with the water bottle and having a shorted wire.. Ordering the paddle and will return with a Control. Office will need to contact the customer about a refund for the difference between the original quote.. ; ordrng 1 W10317253 (pad)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Leander, Texas 78641

Lou

Job Details: 07/30/2021

"Arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I tested the dispenser and the water came out and went to a trickle. I tested the ice maker fill tube and it did the same. No water filter is being used due to the home having a filtration system. I placed the unit in diagnostics and tested the door switches and water dispenser and the water came out in a trickle . I am ordering the inlet valve, dual valve, filter head and filter head heater. Office to schedule return service. No water leaks observed during service.; ordrng 1 W10865826 (Inlet valve) and 1 W11535162 (Dual valve) and 1 W11024084 (Heater) and 1 W11024083 (Filter head)"

We serviced a

MAYTAG DRYER

Model MGDC215EW2

Near Austin, Texas 78754

Scott

Job Details: 07/30/2021

"Arrived on site for scraping noise . Found Bobbie pin in rear seal . Removed pin , checked felt is still in good condition. No lint build up at time of service. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Leander, Texas 78641

Lou

Job Details: 07/30/2021

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=51 degrees. Removed the FC evap cover and found the unit was in defrost mode. Placed my gauges on the compressor and drier and monitored pressures. I found the pressures equalized. Cycled power to the unit and monitored pressures again and found them out of range. By my readings, there is a restriction in the system. I am ordering the evaporator and UV dye drier and CNOTE-2 HOUR JOB. Office to schedule return service. No water leaks observed during service.; ordrng 1 WP2188822 (FC evaporator) and 1 Wpw10143759 (UV drier) and 1 CNOTE (2HR JOB) and 1 W10309988 (Compressor kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Lakeway, Texas 78738

Andrew

Job Details: 07/30/2021

Arrived on site to test unit for not washing correctly. Found actuator was not attached to shifter. Attached and secured shift actuator to shifter with zip tie. Needing actuator to fix issue. Office to reschedule.; ordrng 1 W10913953 (Actuator)

We serviced a

KITCHENAID OVEN

Model KODE500EBL00

Near Austin, Texas 78746

Kevin

Job Details: 07/30/2021

Arrived on site and inspected ovens and found F1E0 showing on display spoke with techline and they recommended replacing control panel. ; ordrng 1 W11087451 (Control panel)

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS

Near Round Rock, Texas 78665

Jonathan S

Job Details: 07/30/2021

"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Found spray arm clogged with food items. Performed diagnostics mode, no fault codes stored. Monitored test cycle and found all components functioning. Cleared food items from spray arm. Spoke with customer on running cleaner through unit once month as user care guide states. Spoke with customer on soap usage with home water softener. All tested good. No water leaks detected during service."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Round Rock, Texas 78681

Kayman

Job Details: 07/30/2021

"Arrived onsite to install previously diagnosed parts. I installed the main control, console, vent fan, vent fan harness, gasket, drain pump and I shortened the length of the existing drain hose to ensure good draining. I was not able to test the unit due to the kitchen being remodeled and not connected to power or water supply. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Leander, Texas 78641

Kayman

Job Details: 07/30/2021

Arrived onsite for dryer not heating. Upon inspection I confirmed the complaint. I accessed the terminal block and found the L1 wire on the power cord burned in half. I found the damage affected the terminal block on that L1 side. I replaced the terminal block and advised the power cord would not be covered under warranty. The customer agreed so I replaced the cord and tested the unit. The customer advised me that the timer does not advance most likely from the power cord failure shorting the timer. I replaced the timer and tested the unit. The unit is working as designed at this time. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW03

Near Austin, Texas 78735

Kevin

Job Details: 07/30/2021

"Arrived on site and inspected washer and found motor is running but basket is not spinning, removed rear Panel and Found belt is frayed ; ordrng 1 WP8540101 (Belt)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Austin, Texas 78717

David S

Job Details: 07/30/2021

Arrived on site for fridge not having water. I found the supply line kinked. I filled the reservoir and checked all lines. The unit is working as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Austin, Texas 78729

Matthew

Job Details: 07/30/2021

"Arrived onsite for washer making noise in spin cycle. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and noise was noticeable in the spin cycle. Ran individual spin test and last about 3-5 seconds in the beginning. Called tech line for assistance. Recommended replacing gearcase, motor, cam and belt. SR#7731382497 due to replaced parts being worn again. Potentially warped shaft causing issues to repeat. Office to reschedule. Ordering gearcase and bringing back cam, motor and belt.; ordrng 1 W11035747 (gearcase)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, Texas 78726

Justin

Job Details: 07/30/2021

Arrived on site for a dishwasher with a damaged rear brace. Upon further inspection I found the rear brace bent and the front braces also bent. Office to reschedule.; ordrng 1 WPW10681506 (Tub) and 1 CNOTE (2 HOUR)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBM02

Near Austin, Texas 78721

Scott

Job Details: 07/30/2021

Arrived on site replaced ice maker . Ran harvest all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM04

Near Hutto, Texas 78634

Jonathan S

Job Details: 07/30/2021

"Arrived on site to install previous diagnosed part. Removed failed module and installed new. Tested operation. All tested good, no water leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Georgetown, Texas 78633

Lou

Job Details: 07/30/2021

"Arrived on site to inspect refrigerator water dispenser stopping in the middle of dispensing. Upon further inspection, the customer advised that the water dispenser worked for about a day then went back to intermittent dispensing. I inspected the left door hinge that was recently replaced and it is operating as designed. I placed the unit in diagnostics and tested the water dispenser and door switches in tests 73, 74, & 96 and all tests passed. I found the UI display, located on the side of the left RC door, had digits missing. I contacted techline and spoke to Austin and advised of my findings and Austin advised to replace the main UI on the front of the left RC door and the UI on the side of the door. I am ordering the UIs and office to schedule return service. No water leaks observed during service.; ordrng 1 W11456121 (UI) and 1 W11314429 (Panel UI)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Round Rock, Texas 78665

Jonathan S

Job Details: 07/30/2021

Arrived on site for dishwasher leaking out the back per customer. Inspected unit and work area. Pulled unit out and found signs of water dripping from heater connection. Tested heater nuts. Performed diagnostics mode and checked fault codes. Found fault code F10-E1 dispenser error. Ran test mode and found still leaking at element. Mead resistance on element at 14.9 ohms. Removed element and installed new gaskets on element. Performed diagnostics mode and found unit still leaking. Will need to replace heating element assembly.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS3

Near Austin, Texas 78724

Scott

Job Details: 07/30/2021

"Arrived on site for fan motor not running . Tested fan , would hummm but not blow . Found large piece of plastic stuck in there . Removed obstruction. Fan works and unit is heating . Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for door not closing. Test unit and found striker not sitting correctly. Secured striker test unit and unit test good job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Austin, Texas 78750

Luis

Job Details: 07/30/2021

Arrived on site for loud noise from left side door. Installed extension and bracket noise still present removed extension found hinge square corners rounded allowing extension to rotate around hinge. Ordering hinge.; ordrng 1 WPW10485980 (Hinge door)

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Uhland, Texas 78640

Jacob

Job Details: 07/30/2021

Arrived onsite for unit not draining the water fully. Checked the drain hose and drain hose was good. Let customer know that water at the bottom of the sump and motor is normal as it is there to keep the seals moist. Called tech line. Said that some water is normal at the bottom of the sump and motor. That if unit is not used the water left inside will start to smell and to run the unit once a week with cleaning products to help keep the smell out.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Andice, Texas 78628

Cliff

Job Details: 07/30/2021

"Arrived on site to diagnose a dishwasher that is not cleaning properly. Found heavy mineral deposits in unit, and advised customer on best cycles and options for best performance. Also advised homeowner on best cleaning procedures to deal with deposits in unit. No further repairs needed and no leaks were found at time of service."

We serviced a

WHIRLPOOL OVEN

Model KFID500ESS02

Near Lakeway, Texas 78734

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for damaged cooktop and lower oven doors. Found both parts damaged ordering parts office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHV00

Near Round Rock, Texas 78681

Jonathan S

Job Details: 07/30/2021

"Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found RC evaporator majorly frozen. Performed diagnostics mode and tested defrosting operation and found RC thermistor out of range. Will need to replace RC evaporator harness assembly, control and possibly evaporator drain pan. After repair will place nit in basic defrost mode. Spoke with customer on defrosting unit at least 24 hours before service and had customer sign defrost waiver. Informed customer to place towels around unit. ; ordrng 1 W11087438 (RC EVAP HARNESS ) and 1 W11457241 (DRAIN PAN)"

We serviced a

GE DRYER

Model GTD84ECSN0WS

Near Leander, Texas 78641

Kayman

Job Details: 07/30/2021

Arrived onsite for dryer not heating. Upon inspection I found good voltage and polarity at the terminal block. I removed the vent and tested temperature output. I found the unit getting up to 160 and cycling as designed. I ran diagnostics in special mode and found the vent test indicator would flash then turn off with the vent disconnected. I re connected the vent and ran the test again. The vent test light did not turn off indicating a blocked vent according to the tech-sheet.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Austin, Texas 78724

Scott

Job Details: 07/30/2021

Arrived on site for load still wet at end of cycle . Ran diagnostics got long fill error code . Checked sensor and pressure hose both checked normal. Replaced valves . Ran diagnostics all checked normal. Did find tenent is using non HE detergent. Instructed on HE usage . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Austin, Texas 78724

Scott

Job Details: 07/30/2021

We serviced a

KITCHENAID MICROWAVE

Model KBMC140HSS03

Near Dripping Springs, Texas 78620

Andrew

Job Details: 07/30/2021

"Arrived on site to replace high voltage and door springs. Replaced mag, cap, diode, transformer, fuse and door springs. Tested unit, unit is now operating as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MHW5500FC0

Near Austin, Texas 78756

Jacob

Job Details: 07/30/2021

Arrived onsite to replace parts. Replaced drawer and level switch. Tested unit. Unit tested good. No issues at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Pflugerville, Texas 78660

Wesley

Job Details: 07/30/2021

Arrived onsite for not sealing and corrected existing gaskets and heat treated for optimal seal. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Andice, Texas 78628

Cliff

Job Details: 07/30/2021

Arrived on site to replace previously ordered parts for dishwasher. Replaced both sprayer arms and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 07/30/2021

Arrived on site to replace control board. Went to unplugged unit and found bad power cord. Ordering new cord office to reschedule. ; ordrng 1 W10889764 (Power cord)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS4

Near Austin, Texas 78733

Matthew

Job Details: 07/30/2021

Arrived onsite for dishwasher leaking. Upon inspection found unit leaking from motor. Took pics of water damage underneath unit. Needs sump and motor replaced. Replaced sump and motor and tested unit. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Austin, Texas 78723

Scott

Job Details: 07/30/2021

Arrived on site replaced lid and latch . Ran diagnostics test and calibration all checked normal. Also started a quick wash with small load . All checked normal. No water leaks detected at time of service. Job complete

We serviced a

ELECTROLUX REFRIGERATOR

Model LGHT2137LP7

Near New Braunfels, Texas 78130

Andrew

Job Details: 07/30/2021

"Arrived on site to test unit for no ice production. Found ice maker not calling for water. Replaced ice maker and tested unit, unit is now operating as designed. No signs of valve weeping or with valve not opening. No leaks detected.

We serviced a

GE MICROWAVE

Model PSB1201NSS01

Near Austin, Texas 78732

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for unit not starting here and there. Found bad switches. ; ordrng 2 WB24X0815 (Switch)s and 2 WB24X0817 (Switches)s

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Dripping Springs, Texas 78620

Andrew

Job Details: 07/30/2021

"Arrived on site to test unit for fan never shitting off and light not shutting off. Found bad control and latch assembly was bent. Straightened out latch bracket and replaced control, tested unit, unit is now working as designed. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Austin, Texas 78737

Kevin

Job Details: 07/30/2021

"Arrived on site and replaced control board, little latch, and lid diagnosed on previous visit. After replacement ran calibration 52 and completed properly and also began a normal cycle and it is progressing normally. No water leaks from connections at time of service, job complete."

We serviced a

KITCHENAID TRASH COMPACTOR

Model KUCS03FTSS0

Near Austin, Texas 78734

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for unit not going up and door not opening.

We serviced a

WHIRLPOOL COOKTOP

Model KCGS556ESS02

Near Austin, Texas 78731

Justin

Job Details: 07/30/2021

"Arrived on site for a cooktop causing the breaker to pop. Upon arrival the customer stated they had an electrician here, and he isolated it to the cooktop. Every time the unit sparked, it would cause the breaker to pop. Upon further inspection at the breaker, I found the breaker jammed and slightly pressing the GFCI reset button. Once this was adjusted, the cooktop began running as designed. I checked voltage at the wall and found it good. I gained access to the inside of the unit and found all harnesses good and nothing grounding out. I ran the unit for over 5-10 minutes and it never popped the breaker. I found the unit itself working as designed. I did also find two burner caps swapped, I advised the customer on the importance of them being on the correct burner head.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lampasas, Texas 76550

Job Details: 07/30/2021

"Arrived back on site to install the hinge, washer and used the adhesive to finish sealing the freezer air gaps in the cabinet. Door closing properly. Job completed"

We serviced a

WHIRLPOOL OVEN

Model KSGB900ESS4

Near Hutto, Texas 78634

Jonathan S

Job Details: 07/30/2021

Arrived on site for range oven having long preheat times. Inspected unit and work area. Tested operation and found no clicking from igniter. Replaced igniter with new and found same results. Gained access to DSI module and found connector on control solder not completely connected to control. Removed failed DSI and installed new. Tested operation and found working as designed. Made minor adjustment to burners at customer request. All tested good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78745

Kevin

Job Details: 07/30/2021

"Arrived on site and inspected washer and found saved error code F8E1, ran water valves in diagnostics and cold water valve is not running. Inspected incoming wire supply and found hose is clogged and water valve is clogged.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78735

Kevin

Job Details: 07/30/2021

"Arrived on site and inspected the dishwasher and found wash motor is leaking from one of the hoses, a new one will be needed to correct the issue. Will also bring back outer door panel.; ordrng 1 W11416362 (Wash motor) and 1 W10708004 (Handle) and 1 W11416371 (Outer door)"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Round Rock, Texas 78665

Jonathan S

Job Details: 07/30/2021

"Arrived on site for oven that had lost power after leaving door opened to allow unit to cool down. Inspected unit and work area. Found unit already powered off at circuit breaker. Gained access to thermal fuse and measured resistance, found opened circuit/ failed thermal fuse. Tested heating operation. All tested good.

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Leander, Texas 78641

David S

Job Details: 07/30/2021

"Arrived on site to install previously diagnosed parts. I gained access to the interior of the cooktop and replaced the manifold, center orifices and tubing. I found some of the valves on the manifold damaged so I replaced them, with the ones from the old manifold. I reassembled the unit and found all burners working except the Left Rear. I opened the unit back up and tested the Left rear burner I found it leaking at the manifold after the valve. I am ordering a new valve and a new manifold just Incase. .; ordrng 1 W10545797 (LR tubing) and 1 W10682073 (Manifold) and 1 W10617357 (Lr tubing)"

We serviced a

WHIRLPOOL MICROWAVE

Model KMHS120ESS

Near Lockhart, Texas 78644

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not closing normally, upon inspection found the door leaning down, tried to bend up the hinges with no change, ordering door due to dent. Unit did heat. Office to reschedule ; ordrng 1 W10727603 (Door)"

We serviced a

WHIRLPOOL COOKTOP

Model KCED600GSS01

Near Austin, Texas 78749

Kevin

Job Details: 07/30/2021

"Arrived on site and found cooktop surface is damaged, replaced it with new one and added foam tape around perimeter, job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Pflugerville, Texas 78660

Wesley

Job Details: 07/30/2021

Arrived onsite and installed new icemaker due to e5 error and no ice production. All checks good. Unit is now set up to operate as designed.

We serviced a

GE DISHWASHER

Model GDT635HSJ2SS

Near Round Rock, Texas 78665

Jonathan S

Job Details: 07/30/2021

Arrived on site to install previous diagnosed part. Powered unit off. Removed failed float switch and installed new. Assembled unit. Performed diagnostics mode and tested all components. Checked heater for hot temperatures at test 4 and found same results. Measured heating circuit and found opened. Measured TCO and found closed circuit. Informed customer failure was between harness or element.

We serviced a

KITCHENAID REFRIGERATOR

Model KUBR304ESS00

Near Temple, Texas 76502

Luis

Job Details: 07/30/2021

"Arrived on site for defective fan. Replaced defective fan powered unit on no noise present from fan.

We serviced a

WHIRLPOOL OVEN

Model WOD77EC0HS02

Near Austin, Texas 78737

Kevin

Job Details: 07/30/2021

"Arrived on site and found oven breaker is tripped, breaker is in a FCI, reset it I started both ovens at the same time and it tripped again. Reset it again and started lower oven let it heat for a few minutes and then turned on upper oven and it did not trip, Repeated this process and added a temperature increase after it reached preheat and it still did not trip the breaker. An electrician with the builder has already been scheduled and recommended that they inspect and possibly replace the breaker for the ovens, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS

Near Austin, Texas 78739

Kevin

Job Details: 07/30/2021

"Arrived on site and inspected refrigerator and found water dispenser is very weak and ice cubes are very thin. Removed water filter and water dispenser is now working properly, ran test 45 and icemaker filled up correctly. Either water filter needs to be replaced or housing has gone bad. Recommended to homeowner that water filter we tried first and if this does not correct issue a new housing will need to be brought back. Also found and airgap in the freezer used steamer to remove all frost around door and rails but there is a large amount ice build up in the rear of the freezer, took one picture. Entire freezer will need to be defrosted for 72 hours to remove the ice. Customer is aware of how to manage the melting ice, and will defrost the refrigerator when they are ready, job complete"

We serviced a

WHIRLPOOL OVEN

Model RBD305PVS02

Near Austin, Texas 78738

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for lower oven not working. Test unit and unit pre heated to 350.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 07/30/2021

Arrived on site to test unit for unit leaking. Pulled unit out ran unit and no leaks present.

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Pflugerville, Texas 78660

Wesley

Job Details: 07/30/2021

Arrived onsite and found right front burner would not ignite or spark when other burners would ignite ; ordrng 1 WPW10475147 (Spark module) and 1 WPW10116108 (Reigniting module)

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Red Rock, Texas 78662

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not spinning, upon inspecting found the belt was cut. Replaced belt and tested. All functions returned. Complete"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Red Rock, Texas 78662

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not finishing cycle, upon inspection found the unit was overloaded and had many codes, instructed customer on use. Compete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Round Rock, Texas 78681

David S

Job Details: 07/30/2021

"Arrived on site for fridge rattling. I inspected the unit and work area. When the customer would close the door you could hear some rattling. I inspected the back of the fridge and found the compressor and compressor lines in good condition. I inspected the leveling feet and found the brackets not tight, and loose. I tighter the brackets and leveled the unit. I retested the door and found the unit not rattling anymore. The unit was not properly leveled during initial install. Job complete."

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Liberty Hill, Texas 78642

Cliff

Job Details: 07/30/2021

Arrived on site to replace previously ordered parts for washer. Upon inspecting unit found debris lodged under agitator and cam nut loose. Removed debris and reseated nut and agitator. All is working properly at this time and no leaks were found at time of service. No parts were needed for the repair.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Hutto, Texas 78634

Jonathan S

Job Details: 07/30/2021

Arrived on site for dryer not drying clothes. Inspected unit and work area. Verified failure and tested operation. Found element heating and unit get extremely hot. Performed air flow test and found restricted air flow with vent off. Gained access to blower wheel to inspected and found vent to blower clogged with lint (see sd-pic). Removed lint and assembled unit. Performed air flow test and found passed. Spoke with customer service performed. All tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Maxwell, Texas 78656

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not illuminating cab, upon inspection found the module was out in freezer, replaced module and tested. Complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF02

Near Lampasas, Texas 76550

Job Details: 07/30/2021

Arrived on site and inspected ice maker not filling properly. Confirmed the complaint and found the fill chute was once again clogged with an ice blockage. Melted it and found the fill tube on top of the unit was causing the issues. Used adhesive to stop the air gap in the fill tube on top of the unit.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Austin, Texas 78703

Jacob

Job Details: 07/30/2021

Arrived onsite for unit making noise. Tested the unit and couldn?t find the noise. Upon further investigation and found a key was stuck in between the agitator and spin tub. Removed the key. No issues at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lampasas, Texas 76550

Job Details: 07/30/2021

"Arrived on site to install previously ordered parts. After replacing the above listed parts, the unit tested properly. Job completed"

We serviced a

JENN-AIR DISHWASHER

Model JDB9800CWS2

Near Round Rock, Texas 78681

David S

Job Details: 07/30/2021

Arrived on site to install previous diagnosed part. I gained access to the heating element and replaced it with new. The unit is working as designed.

We serviced a

WHIRLPOOL MICROWAVE

Model JMW3430DP02

Near Round Rock, Texas 78681

David S

Job Details: 07/30/2021

Arrived on site to install previous diagnosed part. I installed the new console. I programmed and tested it. The unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Austin, Texas 78731

Matthew

Job Details: 07/30/2021

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Briggs, Texas 78608

Tyler

Job Details: 07/30/2021

Arrived on site for washer needing previously diagnosed encoder board. Upon arrival confirmed previous diagnosis. Replaced encoder board. Upon reassembly I ran a diagnostics and normal operation mode tests and found unit fully functioning as designed. No leaks during repairs call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Pflugerville, Texas 78660

Wesley

Job Details: 07/30/2021

Arrived onsite and found pads missing causing door to slip and heater failed. Ordering heater and pads to repair. Office to reschedule.; ordrng 2 WP8268961 (Pads)s and 1 W10518394 (Heater)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Pflugerville, Texas 78660

Wesley

Job Details: 07/30/2021

Arrived onsite and found fresh food evap beginning to frost over. Defrosted and dried the evap. Replaced the motor harness. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Pflugerville, Texas 78660

Wesley

Job Details: 07/30/2021

Arrived onsite and installed the fan. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Austin, Texas 78756

Jacob

Job Details: 07/30/2021

Arrived onsite to replace doors to the unit. Replaced doors. No issues at this time. Job complete

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Austin, Texas 78723

Scott

Job Details: 07/30/2021

Arrived on site for washer making a clicking noise .Actuator has failed . Ordering actuator. All else checked normal . Call to set return. No water leaks detected at time of service. ; ordrng 1 W10913953 (Actuator)

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Austin, Texas 78759

Matthew

Job Details: 07/30/2021

Arrived onsite to replace previously diagnosed parts. Replaced worn hub. Tested unit and unit is functioning properly. No indication of water leaking. Was a onetime occurrence. No signs of needing bearings replaced at this time. Customer will monitor. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ3

Near Lockhart, Texas 78644

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not heating, upon inspection found the units door tabs bent causing interlock issues, replaced diode and interlocks with no change, tested the mag sensor and it was open, ordering sensor and returning with mag and cap. Office to reschedule ; ordrng 1 W10832024 (Mag sensor) and 1 W10832024 (Ma)"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Manor, Texas 78653

Matthew

Job Details: 07/30/2021

Arrived onsite to replace previously diagnosed parts. Replaced main wire harness and cord provided. Tested all cooktop burners and oven functions to 425 degrees . Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Austin, Texas 78734

Andrew

Job Details: 07/30/2021

"Arrived on site to test unit for not washing properly. Ran diagnostics and found no issues but did hear grinding sound. Found rotor bolt was broken off in gear case. Attempted to extract broken bolt piece from gear case with no success. While drilling and using easy out bolt was chipping away bit by bit. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Austin, Texas 78702

Luis

Job Details: 07/30/2021

Arrived on site customer defrosted unit unit working as designed.

We serviced a

GE MICROWAVE

Model JNM7196DF1BB

Near Lockhart, Texas 78644

Noah D

Job Details: 07/30/2021

"Arrived on site to inspect unit for not heating or powering on, upon inspection found one of the two fuses had popped, tried to find some stock with no success, ordering filter because one sent was wrong part. Office to resc ; ordrng 1 WB02X20624 (Filter)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Leander, Texas 78641

Cliff

Job Details: 07/30/2021

Arrived on site to diagnose a dryer that is not heating. Found cutoff t_stat open and replaced it. All is working properly at this time.

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Austin, Texas 78717

Justin

Job Details: 07/30/2021

"Arrived on site for a dryer making a loud noise. Upon arrival I tested the unit and immediately heard a loud screech and clank. I gained access to the inside of the unit and found the motor had fallen off track, which pushed back the blower wheel. This was causing the blower wheel to rub against the blower housing, which created the noise. I re-seated the motor and strapped it down with its metal clamps. I then tested the unit for several minutes and the noise was no longer present. The unit is working as designed. Call complete."

We serviced a

WHIRLPOOL DRYER

Model MED8630HC2

Near Austin, Texas 78738

Andrew

Job Details: 07/30/2021

Arrived on site to test unit for no power. Found no power at outlet and L1 was not connected. Connected L1 turned breaker on and unit is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Austin, Texas 78741

Luis

Job Details: 07/30/2021

"Arrived on site for refrigerant leak. Replaced evaporator,compressor and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Repair covered by manufacture sealed system warranty"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Austin, Texas 78759

Matthew

Job Details: 07/30/2021

"Arrived onsite for washer not agitating. Upon inspection found faulty actuator. Per Whirlpool service pointer, actuator must be replaced. Ordering part and office to reschedule.. ; ordrng 1 W10913953 (actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Cedar Park, Texas 78613

David S

Job Details: 07/30/2021

Arrived on site for fridge not cooling properly I inspected the unit and work area. I did a temp test on the fresh food section and found it cooling at 39 degrees. I did a temp test in the freezer and found it only getting to 14 degrees. I gained access to the compressor and found it hot to the touch and pulling 1.4 amps. I gained access to the control and put the unit through a forced defrost. I found the defrost heater coming on and working as designed. I tested all thermistors and found them with in range. I spoke to the customer about needing a sealed system to repair the fridge.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Austin, Texas 78750

Luis

Job Details: 07/30/2021

"Arrived on site for no,cool. Compressor running hot air blowing from vents diagnosed a leak in the system unit will need evaporators and compressor each ordering compressor,evaporators and 2 bins. Job will need 2hrs for repairs. ; ordrng 1 W10865322 (Evaporator) and 1 W11035643 (Freezer evaporator) and 2 W10887799 (Bins)s and 1 W11025999 (Compressor) and 1 Accessvalve (Access valve) and 1 W10843121 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, Texas 78750

Luis

Job Details: 07/30/2021

"Arrived on site. Installed parts previous tech diagnosed,checked door seal good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Kempner, Texas 76539

Tyler

Job Details: 07/30/2021

"Arrived on site for washer with paint damage on inner tub. Upon arrival confirmed complaint and entered diagnostics. Found no errors or failures. Replaced inner tub and reassembled, reset, and retested unit. Found no leaks during repairs and unit functioning as designed call complete"

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Liberty Hill, Texas 78642

Cliff

Job Details: 07/30/2021

Arrived on site to replace previously ordered parts for oven. Replaced both glass packs and found no change. Hinges will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 4 W10639067 (Hinge)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near Lampasas, Texas 76550

Job Details: 07/30/2021

"Arrived on site and inspected French door refrigerator cooling issues. Unit was 55 degrees in both compartments, amp draw on the black wire at the compressor was .35 , unit has been up and running for days, all fans are running. There were no oil or leaks and the FF evaporator. Unit will require a sealed system repair.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS01

Near Leander, Texas 78641

Kayman

Job Details: 07/30/2021

Arrived onsite to install previously diagnosed parts I installed the latch assembly and tested. The unit is still having light staying on issue. I called techline and they recommended replacing the harness. I replaced the main harness and realized the latch harness is separate. I will need to order the latch harness and return to replace to complete the repair. Office to R/S due to part availability. ; ordrng 1 W11325541 (Light assembly) and 1 W11132989 (Latch harness)

We serviced a

GE DISHWASHER

Model GDF510PSD0SS

Near Georgetown, Texas 78628

Lou

Job Details: 07/30/2021

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested the unit. The valve, heater, drain pump and dispenser all operated as designed. The wash motor failed to function properly. No water leaks observed during service, job completed."

We serviced a

JENN-AIR COOKTOP

Model JGCP436HL00

Near Leander, Texas 78641

Lou

Job Details: 07/30/2021

"Arrived on site to install previously diagnosed and ordered part. Due to the orifice in the front right burner orifice holder being damaged, I removed and replaced the front right orifice holder and tested. Unit is operating as designed. Customer cut the board under the unit in order to get the gas line elbow up and over the board. Using my liquid gas leak detector, I checked all connections and found no leaks. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model GMC305PDT07

Near Killeen, Texas 76543

Tyler

Job Details: 07/30/2021

Arrived on site for walloven/microwave combo needing previously diagnosed 15 amp fuse within right side door lock circuits. Upon arrival I disassembled and confirmed fires was bad. After installing needed part I was able to reassemble and test microwave door sensor. Found unit is no longer giving door open error and is heating food as designed call complete"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Waco, Texas 76707

Jonathan M

Job Details: 07/30/2021

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the motor and tested the unit. The unit still would not heat. Removed the red wire off of the element and tested voltage to chassis ground. Found proper voltage coming through the centrifugal switch. Checked voltage on my line one side and found no voltage. Tested continuity through all heating elements and found the thermostat open. Replaced thermostat and tested the unit again. The unit is now working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Waco, Texas 76705

Jonathan M

Job Details: 07/30/2021

Arrived on site for a dishwasher that?s not starting. Inspected unit and work area. The customer advised that the unit is not washing out of either spray arm again. Placed Anna in Service diagnostics and found an F4 E3 (wash motor not running) error code. Ran it through an auto test and confirmed the customers complaint. Replaced pump and motor and tested the unit. The unit began working as designed. Call complete.

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Killeen, Texas 76549

Tyler

Job Details: 07/30/2021

Arrived on site for washer needing previously diagnosed dampener rods. Upon arrival I disassembled and installed new 4 rods. After reassembling unit I ran both a diagnostics spin and normal drain spin mode and found unit no longer banging around with laundry in tub. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Austin, Texas 78738

Andrew

Job Details: 07/30/2021

"Arrived on site to test unit for no ice production and water not dispensing. Found valve not opening and bladder/reservoir frozen. Thaw reservoir and replaced valve, tested unit, unit works good. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Round Rock, Texas 78681

David S

Job Details: 07/30/2021

Arrived on site for washer knot locking. I inspected the unit and work area. I entered diagnostics and tried to activate the lid latch. It would not lock. I replaced the lid latch and retested the unit. It is now working. Job complete.