We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEAD
Near Georgetown, Texas 78626
Cliff
Job Details:
01/28/2022
Arrived on site to diagnose a refrigerator that is not cooling. Found start device for compressor failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Lampasas, Texas 76550
Al
Job Details:
01/28/2022
Arrived to inspect outside refrigerator cooling issues. Customer advise the unit cut off after power surge. Unit was running when I arrived with 0 & 36 degrees in each compartment. No parts needed. Job complete
We serviced a
KENMORE DRYER
Model 110.627221
Near Austin, Texas 78748
Kevin
Job Details:
01/28/2022
"Arrived on site and inspected dryer and found connection on thermal fuse is loose. After resetting it dryer is running normally, confirmed airflow is good with airflow meter.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Hutto, Texas 78634
Cliff
Job Details:
01/28/2022
Arrived on site to diagnose a washer that made unusual noise. Found no failures to unit at this time and advised customer that motor noise will increase with heavy loads and is normal operation. No further repairs needed and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Austin, Texas 78750
Justin
Job Details:
01/28/2022
Arrived on site for a refrigerator with something that popped off of the door. Upon arrival the customer showed me the mullion had popped out of place. Upon further inspection I found no damage to the mullion. I popped it back on and the unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Kempner, Texas 76539
Al
Job Details:
01/28/2022
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Austin, Texas 78746
Kevin
Job Details:
01/28/2022
"Arrived on site and found currently control panel is working. Customers experience is when it is unresponsive cycling power corrects it and washer will run. Recommended customer ensure washer has a dedicated circuit in the home. Electronic noise from other items can cause strange issues. Reported customers experience to techline, job complete 7732842620"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Austin, Texas 78703
Jacob
Job Details:
01/28/2022
"Arrived onsite for unit not cooling. Plugged the unit back in and the compressor would not start, tried a new start device and it did not work. Upon further inspection, found that the windings on the compressor were giving an OL. A sealed system needs to be rescheduled, ordered parts. Spoke with JC to help diagnose ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Lockhart, Texas 78644
Andrey
Job Details:
01/28/2022
"Arrived on site to replace previously diagnosed FC door, replaced door transferred over handle and gasket, put light in FC no air leaks detected unit is running as designed, job complete"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Leander, Texas 78641
David S
Job Details:
01/28/2022
"Arrived on site for dryer not turning off. I inspected the unit and work area. I spoke to the customer and found out the dial no longer moves once they have it set and running. I gained access to the time and found it is receiving power, but when the unit is turned on it is not rotating. I installed a new timer, and tested the unit. It is now working as designed and is rotating. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, Texas 78759
David Z
Job Details:
01/28/2022
"Arrived on site to diagnose refrigerator that was not dispensing ice after most recent repairs. Ran dispenser and could hear the bucket popping. Looks like coupling isn't able to stay locked between bucket and auger. Ordering new ice bucket and coupler. ; ordrng 1 WP2220458 (Door Coupling) and 1 W11109888 (Ice Bucket)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, Texas 78719
Kevin
Job Details:
01/28/2022
"Arrived on site and found customer does not have hot water available to washer. They are using tap cold function only. Also there is no siphon break on the stand pipe because the standpipe is not a minimum 2 inches wide required by installation in use and care. Washer is also on a surge protector does not have a dedicated outlet or a dedicated circuit due to the age of the home. Reported all issues to techline, at minimum stand pipe will need to be corrected to at least a 2 inch width to provide a siphon break, job complete7732836644"
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Cedar Park, Texas 78613
David Z
Job Details:
01/28/2022
"Arrived on site to install regulator diagnosed by previous tech and tech Line. Installed new regulator and set for LP. Tested unit when gas was restored and confirmed there are no further leaks present. Advised customer that regulators will self vent small amounts of gas when pressure changes, and is more noticeable with LP due to the scent additive in propane. Unit is now working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Austin, Texas 78745
Jacob
Job Details:
01/28/2022
Arrived onsite to replace both thermistor and control. Replaced both parts. Re programmed new control. No issues at this time. Unit will need time to get to the desired temperatures. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KBS0
Near Pflugerville, Texas 78660
Matthew
Job Details:
01/28/2022
Arrived onsite to replace heating element under Special Project code S17304 heating element replacement. Replaced element and tested. Notified Customer to also use rinse agent for better drying as well as running a clean cycle with vinegar to remove deposits. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Lockhart, Texas 78644
Andrey
Job Details:
01/28/2022
"Arrived on site to test unit for not running, tested unit found hot water shut, opened water ran calibration and diagnostics cycle, unit is running as designed, no leaks detected job complete"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Austin, Texas 78750
Justin
Job Details:
01/28/2022
"Arrived on site for a washing machine that does not spin nor drain. Upon arrival the customer stated that the unit will intermittently not spin and drain. I gained access to the bottom of the unit and found significant gearcase oil. This indicates a bad gearcase. I put the unit into diagnostics mode and found stored error codes F0E5 for off balance load and F2E1 for stuck key. I then ran the unit through a diagnostics cycle and could hear abnormal gearcase noise. After, I tested the suspension and found it bad as well. Due to this I am ordering the gearcase, splutch assembly, and suspension to install. Office to reschedule. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11130359 (Suspension)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS1
Near Austin, Texas 78746
Kevin
Job Details:
01/28/2022
"Arrived on site and customer experienced water on the floor directly in front of the dishwasher, customer then reached up in between outer door panel and inner door panel and found that the insulation was wet. Removed front door panel on arrival and ran it on a normal cycle and I observed it for 25 minutes and did not see any leaking. There is no water trails visible on the interior door. Requested that customer continue to monitor dishwasher for any further information to Aiden diagnosis but could not duplicate customers experience
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS00
Near Austin, Texas 78746
Luis
Job Details:
01/28/2022
"Arrived on site for water leaking. Unit cooling correctly found ice in freezer lower section. Diagnosed a frozen drain,removed ice build up,cleared drain checked water flow through drain good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NVEXSL00
Near Austin, Texas 78750
Justin
Job Details:
01/28/2022
"Arrived on site for a refrigerator not dispensing water nor making ice. Upon arrival I tested the unit and found no water. I removed the water filter and the water flow began to flow as designed. The customer had a second filter on hand, and I installed it. I found the water flow still worked as designed. This indicates a faulty filter. I informed the customer of my findings
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Austin, Texas 78704
Luis
Job Details:
01/28/2022
"Arrived on site for water leaking and no cool. Removed cover found traces of water from inlet on valve,compressor and fans running no frost pattern on both evaporator diagnosed a leak in the system. Ordering a valve,compressor,evaporator,harness,drip pan,control,3 way valve and drier. Job will need 2hrs; ordrng 1 WPW10341329 (Valve) and 1 W11492867 (Evaporator) and 1 W11457241 (Drip pan) and 1 WPW10277799 (Harness) and 1 W10276644 (Compressor) and 1 W11580434 (3 way valve) and 1 W11506635 (Service valve) and 1 Wpw10143759 (Drier uv), states that autho needed"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Austin, Texas 78701
Luis
Job Details:
01/28/2022
Arrived on site for filter issues. Filter hard to install adjusted housing tested filter operation working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Andice, Texas 78628
David S
Job Details:
01/28/2022
Arrived on site for gas leaking from the range. I inspected the unit and work area. The customer stated when the unit is not in use they can smell gas. I gained access to the regulator and used a bubble solution on the regulator lines. I found the line going to the cooktop from the regulator loose and bubbling. I tightened the line down properly. I reapplied the bubble solution and found no more leaks. I called safety and advised them of my findings. I received sr# 7732810379. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Lockhart, Texas 78644
Andrey
Job Details:
01/28/2022
"Arrived on site to test unit for damage, tested unit found fading and scratches on panel, replaced panel customer happy with results, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Cedar Park, Texas 78613
David S
Job Details:
01/28/2022
"Arrived on site to install previous diagnose parts. I replaced the rc evaporator cover, hv control, and the freezer harness. The rc evaporator was still iced over.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Del Valle, Texas 78617
Tyler L
Job Details:
01/28/2022
"Arrived on site for complaints of no ice production and door swinging open too fast. Found door will need new cam. Entered service mode and ran harvest and water fill for icemaker. Icemaker not responding. Installed new icemaker and tested. Tested good, but never filled with water. Installed new valve. Icemaker working correctly now. Advised customer to wait 12-24 hours for a usable amount of ice. Will need RC door cam to complete repair, office to reschedule.; ordrng 1 W11397972 (Door cam) and 1 WP2182181 (Thimble)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GTS0
Near The Hills, Texas 78738
Leonardo
Job Details:
01/28/2022
Arrived on site to test unit for dispenser door broke. Replaced dispenser test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Austin, Texas 78738
Leonardo
Job Details:
01/28/2022
Arrived on site to test unit for unit leaking. Found unit leaking from main water line. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS00
Near West Lake Hills, Texas 78746
Luis
Job Details:
01/28/2022
"Arrived on site for no ice. Ran diagnostics found water to filling water pan correctly adjusted water line tested water fill good,pumps passed,evaporator plate iceing over correctly."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Killeen, Texas 76543
Tyler
Job Details:
01/28/2022
"Arrived on site for washer making loud screech during initial start up, agitate, and spin settings. Upon arrival confirmed following errors code in diagnostics F7E7, F0E5, F0E7. Found shifter failing to gauge accurate tub speed as well as belt not tight enough around cam. Replaced cam, belt, and shifter. Reassembled and tested unit. Found loud clunking/screeching noises completely gone."
We serviced a
KITCHENAID REFRIGERATOR
Model Kscs25inss00
Near Austin, Texas 78745
Kevin
Job Details:
01/28/2022
Arrived on site and inspected refrigerator and found ice dispenser motor has failed. After replacing it took a short video of ice dispenser working properly. Also found freezer door control panel sticks out on the right hand corner. Took a picture. Remove control panel and found this is due to warping on the freezer door/black plastic alcove. This is not causing any malfunction on the refrigerator and is a cosmetic issue.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Jarrell, Texas 76537
Gerry C
Job Details:
01/28/2022
Arrived to inspect broken cooktop. There was a crack coming from the left front corner and appeared to be caused by debris under the glass during manufacturing. I removed and replaced the cooktop and tested. Operational test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Kempner, Texas 76539
Al
Job Details:
01/28/2022
Arrived to inspect faulty ice maker. Confirmed the ice maker motor simply stopped working. Ice maker was getting proper voltage from the control. Removed and replaced it and ice maker cycled. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near Killeen, Texas 76549
Tyler
Job Details:
01/28/2022
Arrived on site for range giving F9E0 error code. upon arrival confirm complaint after further inspection I found the cause of the issue was a three prong wire cord that had been miss wired to the terminal block with the neutral going to the L one side and one of the wind ends going to the neutral wire causing 120 V to flow through the chassis of the unit. Repaired unit to correct specs and reassembled and tested oven. Found unit fully functioning as designed with no failures. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Mustang Ridge, Texas 78610
Jacob
Job Details:
01/28/2022
"Arrived onsite for the dispenser water leaking nonstop. Looked at the unit and saw the streaks of water from the door that the unit leaks even when not in use. Called tech line said to check the connector at the bottom of the door where the water line is and pull apart to check to see if air may be getting inside causing it to drip. Ordered parts and sealant to use in the water coupler at the bottom of the unit to help stop any air seeping in the line. Office to reschedule ; ordrng 1 WP482338 (Clear caulk) and 1 Wp2198677 (Coupler) and 1 Wp2300868 (Coupler)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Austin, Texas 78759
David Z
Job Details:
01/28/2022
Arrived on site to install new icemaker per previous diagnosis. Found new icemaker damaged in box. Reordering icemaker. ; ordrng 1 W10882923 (Icemaker) and 2 W10882923 (Icemaker)s
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS
Near Austin, Texas 78741
Jacob
Job Details:
01/28/2022
"Arrived onsite for unit staying lit properly. Tenant explained that the flames at time would get too big to one side some times. Tested the burners and all checked normal. Did try to adjust the flames but it made the low settings to big, returned the flames back to normal. Tenant did say they did a cleaning not too long long ago and there is a possibility that the burner caps were placed in the wrong place, and did explain that the caps in the wrong place can cause flames to be abnormal.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS
Near Austin, Texas 78735
Leonardo
Job Details:
01/28/2022
Arrived on site to test unit for unit not heating. Turned unit on to heat water and unit making loud noise coming from magnetron. Will need new magnetron capacitor and diode
We serviced a
WHIRLPOOL DRYER
Model MED6230RHW1
Near Salado, Texas 76571
Tyler
Job Details:
01/28/2022
Arrived on site for dryer possibly causing black streak marks across clothing when in use. Upon arrival confirm complaint and after further testing an inspection I found that the front side tub seal was not properly glued down and causing clothes to slip between the drum and rollers getting marked up. Using a high heat adhesive I replace the front tub seal reassembled and tested dryer and found it working as designed and then inform customer to give unit at least 24 hours to finish curing the high heat adhesive. At this time unit functioning as designed call complete
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Georgetown, Texas 78633
Lou
Job Details:
01/28/2022
"Arrived on site to inspect washer not spinning. Upon further inspection, I found when the unit is in Normal wash mode it wont allow to change the spin speeds and the spin is off. I placed the unit in diagnostics showing error code F11. With the help,of a 2nd tech (PR) we pulled the stacked washer /dryer out on my floor protector and removed the dryer from the top of the washer and removed and replaced the main control and retested. Unit is operating as designed. Placed the units back in their spot. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model RF362LXSS0
Near Killeen, Texas 76543
Tyler
Job Details:
01/28/2022
Arrived on site for rains not allowing oven functionality. Upon arrival confirm complaint found bake element ohming at 21.4 ohms in Royal element at 17.6 songs. After further testing found oven sensor at 1.076 kohms. Tested oven and found that ACU was intermittently sending power down to bake element and not allowing a full 240 V connection for more than 5 to 10 seconds with 30 to 40 second intervals in between each burst of power. Unit had stable polarity/supply at outlet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Temple, Texas 76504
Tyler
Job Details:
01/28/2022
Arrived on site for refrigerator not cooling properly. Upon arrival confirm complaint and after further inspection found that the unit had a major defrost issue in the FC. After further testing found that the thermostat and bimedal or functioning as designed and the high voltage control was sending 120 V of the heater but the thermal fuse in the Evap motor harness was broken not allowing the connection to complete. ; ordrng 1 W11334745 (Evap motor asm)
We serviced a
KITCHENAID RANGE
Model KMHS120ESS
Near Killeen, Texas 76542
Al
Job Details:
01/28/2022
"Arrived back on site to install previously ordered interlock assembly. R&R, reassembled and unit passed the 2 minute water cup test. Job complete
We serviced a
GE RANGE
Model JB960WB4WW
Near Copperas Cove, Texas 76522
Al
Job Details:
01/28/2022
"Arrived to inspect range with front element issues. Confirmed the outer element wasnt working. Removed and replaced it, reassembled and unit tested as designed. Also tested both bake and broil element and over compartment works properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Waco, Texas 76708
Jonathan M
Job Details:
01/28/2022
"Arrived on site for a refrigerator thats making a different sound now. Inspected unit and work area. Confirmed the customers complaint and disassembled the freezer area due to their video showing the noise coming from the freezer section. Found the fan making the noise and checked the evaporator fan. Found the stem of the motor wobbling from side to side and had eaten up the grommet that it sits on. Also found the door switch broken. .; ordrng 1 WP67006337 (Fan blade) and 1 W11249952 (Evaporator fan) and 1 Fangrommet and 1 W11291142 (Door switch)"
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Waco, Texas 76708
Jonathan M
Job Details:
01/28/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced agitator auger and tested the unit. The unit is working as designed. Call complete.
We serviced a
GE WASHER
Model GFWN1100D0WW
Near Round Rock, Texas 78664
Cliff
Job Details:
01/28/2022
Arrived on site to diagnose a washer that is not locking. Found door plunger broken Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Kyle, Texas 78640
Jacob
Job Details:
01/28/2022
Arrived onsite for the 3rd rack at the top having a broken wheel on the mount on the left side. Looked at the rack and saw that the wheel had broken off. Ordered part. Office to reschedule ; ordrng 1 W11231350 (Left side mount)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, Texas 78717
David Z
Job Details:
01/28/2022
"Arrived on site to diagnose refrigerator that is not making ice, and has recently stopped dispensing ice. Checked door harness and found it severed almost completely. Unit would need a new door to resolve.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Round Rock, Texas 78664
Cliff
Job Details:
01/28/2022
"Arrived on site to diagnose an oven that is not heating consistently. Found rivet on the latch not fully pressed, preventing proper operation of door switch. Repressed rivet and tested unit. Found all is functioning properly at this time."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2423RS1A
Near Austin, Texas 78738
Leonardo
Job Details:
01/28/2022
Arrived on site to replace motor. Replaced motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Lockhart, Texas 78644
Andrey
Job Details:
01/28/2022
"Arrived on site to replace previously diagnosed control board, replaced control board, tested unit, light is now working, unit running as designed, job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near New Braunfels, Texas 78132
Robert
Job Details:
01/28/2022
Arrived on call for complaint of heater damaged. Found the heater had something plastic fall on it and it melted. Removed the plastic and test heater it is working properly.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near New Braunfels, Texas 78132
Noah D
Job Details:
01/28/2022
"Arrived on site to inspect unit for blinking orange lights and found the unit did have orange lights but was indicating a change in temp, the customer was confused on how to use preheat and all the different selections. I tested the oven 4 times, 2 times on left side and 2 on right to 375 with no issue, when customer used product incorrect selection chimes could be heard. Instructed customer on proper use. Complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near New Braunfels, Texas 78132
Noah D
Job Details:
01/28/2022
"Arrived on site to inspect unit for clicking when it is opened, upon inspection found the right side hinge did show signs of wear. Ordering friction sliders to fix issue and returning with hinges in case a larger problem presents itself. Office to reschedule ; ordrng 2 WP8268961 (Pads)s"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR36IGX00
Near New Braunfels, Texas 78132
Noah D
Job Details:
01/28/2022
"Arrived on site to inspect unit for a misplaced cover and exposed tubing, upon inspection found the cover not installed, ordering both covers for fridge and freezer. Office to reschedule ; ordrng 1 W11247668 (Grille) and 4 W11247538 (Screws)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near San Marcos, Texas 78666
Robert
Job Details:
01/28/2022
Arrived on call for complaint of turn table not working. Check voltage to motor and no 120v to motor. Will need control to complete.; ordrng 1 W11342846 (Control) and 1 W11333816 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Canyon Lake, Texas 78133
Noah D
Job Details:
01/28/2022
"Arrived on site to inspect unit for not illuminating freezer and fridge areas. Upon inspection found the lights out in multiple spots, replaced the upper left module and freezer light returned, replaced lower right module and cab lights returned. Used 2 modules. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, Texas 78756
Jacob
Job Details:
01/21/2022
Arrived onsite for unit not making ice. Looked at the ice maker and noticed that the ice maker switch was in the off position. Turned the ice maker to the on position and the ice maker did turn on and motor moved. Let tenant know to allowing the unit till tomorrow to start making ice. Unit is getting water. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, Texas 78641
Kimo
Job Details:
01/21/2022
"Arrived onsite for refrigerator leaking and not cooling. Upon inspection I found water leaking from the filter housing I am ordering 1x W11162042 filter housing. Ordering 1x W11342162 HARNS-WIRE,1x W11203924 control & 1x W10384183 thermistor.office to reschedule.; ordrng 1 W11162042 (Filter housing)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Lakeway, Texas 78738
Leonardo
Job Details:
01/21/2022
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Will need new motor
We serviced a
GE RANGE
Model JSP42SN1SS
Near Georgetown, Texas 78633
Jonathan S
Job Details:
01/21/2022
"Arrived on site for range that tripped circuit breaker when using now bake element stays on. Inspected unit and work area. Gained access to elements and sensor. Measured resistance on bake element at 16 ohms, broil at 17 ohms and temperature sensor at 1.070 K ohms. Gained access to control and measured voltage to bake element with unit in standby mode. Found failed control. Removed control and installed new. Tested operation. All tested good. Called GE tech support and spoke with Charles. He stated failure was due to stuck relay on control
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Austin, Texas 78741
Tyler L
Job Details:
01/21/2022
"Arrived on site for complaints of door not latching. Installed new strike and tested. Door latch not engaging. Installed new latch and tested. Door locking correct now. Ran unit through factory diagnostics and found the unit functioning properly. No water leaks detected, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Temple, Texas 76502
Tyler
Job Details:
01/21/2022
Dropped off and handed lvl feet to customer. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Lampasas, Texas 76550
Al
Job Details:
01/21/2022
Arrived to inspect refrigerator ice maker issues. Confirmed model and serial numbers and placed unit in diagnostics test 56 and got No ice maker errors. Found customers had a recent power surge and ice maker simply lost home position. I forced the ice maker motor and it dumped the ice inside the ice maker. Ice box fan worked as well as the ice box thermistor and heater. Unit now functioning properly.
We serviced a
WHIRLPOOL DRYER
Model RED4516FW0
Near Austin, Texas 78717
Scott
Job Details:
01/21/2022
Arrived on site for dryer making noise . Found unit rattling a lot . Replaced rollers and Pully . Still making rattling. Ordering motor and sound pads . Call to set return ; ordrng 1 279827 (Motor) and 8 Sound padss
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655KE0
Near Killeen, Texas 76549
Al
Job Details:
01/21/2022
"Arrived to inspect side by side refrigerator cooling issues. Confirmed the complaint f verified freezer and refrigerator temperatures were 71 and 70 degrees in both sections. Compressor was running, evaporator motor and condenser motor were operating. Took amp draw at the red wire on the compressor and got 16 amps at the beginning and .50 in less than 10 seconds later. Spoke with SW who confirmed this is a sealed system issue. Ordering the authorization for compressor, evaporator, heat exchanger kit. Also needs dye dryer and access valve, sealed system technician, 2 hours. Will return with all previously ordered parts. Needs more work.; ordrng 1 5304511982 (Compressor Kit) and 1 5303918328 (Heat Exchanger Kit) and 1 5303918284 (Evaporator Kit) and 4 218513300 (Grommets)s and 1 5303305677 (Dryer Filter) and 1 Authorization (Dye drier, Access Valve Sealed System Tech, 2 Hours)"
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Austin, Texas 78737
Kevin
Job Details:
01/21/2022
"Arrived on site and inspected washer and found standing water in tub, took one picture, removed standing water with vacuum and disassemble drain pump and found a face mask. Replace drain pump and after reassembling started washer on a normal cycle or period sent multiple videos to KB/service management. Control board and pressure switch diagnosed by previous technician were not needed, job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
01/21/2022
Customer had gas turned off so I turned it on. Checked for leaks using soap bubbles at the valve underneath cooktop. No bubbles detected. Over a thirty minute period I had the gas on and couldnt smell gas underneath the cooktop or anywhere at the valves with knobs removed or at any of the burners / orifice when the burner caps and burner plates removed.
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Lampasas, Texas 76550
Al
Job Details:
01/21/2022
"Arrived to inspect dishwasher not washing or working properly. Tested the unit in diagnostics and unit gave 4/3 &7/1 errors. Unit would fill, wash motor never came on and it drained and heated.
We serviced a
WHIRLPOOL OVEN
Model RBD307PVQ02
Near Lockhart, Texas 78644
Andrey
Job Details:
01/21/2022
"Arrived on site to test unit for no power, tested unit found unit has power but display not illuminated, check all connections, the key pad still working, need control board to fix issue
We serviced a
WHIRLPOOL VENTHOOD
Model KVWB606DSS1
Near Austin, Texas 78737
Kevin
Job Details:
01/21/2022
"Arrived on site and inspected vent hood and it is rattling during operation. Disassembled vent hood and found damper flap has broken free and fallen into squirrel cage. After removing it and reassembling vent hood is quiet again.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near West, Texas 76691
Jonathan M
Job Details:
01/21/2022
Arrived on site for a washer that died in the middle of a cycle. Inspected unit and work area. Attempted to run the unit into diagnostics and the machine would not turn on. I tested several cycles restart and could not get anything to turn on. Checked voltage at the wall and found proper voltage. Found the main control lid but no action on the controls. Unit will need new control board prior to further diagnosis. Ordering the part in the office will need to contact the customer about a return date due to a PSP item.; ordrng 1 W11170317 (Control)
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Canyon Lake, Texas 78132
Noah D
Job Details:
01/21/2022
"Arrived on site to inspect unit for a dent in console, upon inspection found the units front console with a small ding, upon replacement found the nameplate missing, ordering nameplate, returning with console. Office to reschedule ; ordrng 1 W10839793 (Nameplate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Georgetown, Texas 78633
Jonathan S
Job Details:
01/21/2022
"Arrived on site for dishwasher intermittently not starting cycle. Inspected unit and work area. Performed diagnostics mode, no error codes. Monitored test cycle and found all components operating as designed. Tested key operation and found keys responsive. Had customer start cycle and informed customer door has to be shut within 4 seconds after pushing start. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Georgetown, Texas 78633
Jonathan S
Job Details:
01/21/2022
Arrived on site for range oven under cooking. Inspected unit and work area. Performed temperature test and measured 3 cycles. Found average temperature at 338?. Calibrated unit +15?. Spoke with customer on calibration and user care guide. All tested good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78734
Leonardo
Job Details:
01/21/2022
Arrived on site to test unit for upper rack falling. Found broken adjusters and replaced adjusters. Test unit and unit test good job complete
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, Texas 78738
Leonardo
Job Details:
01/21/2022
Arrived on site to test unit for right front burner not igniting. Could not pull unit out and I advised customer he will need to pull unit out for us to work on it. He will call to reschedule ; O-emld tckt
We serviced a
GE WASHER
Model GTW680BSJ1WS
Near Austin, Texas 78738
Robert
Job Details:
01/21/2022
Arrived on call for complaint of water level error. Found the air dome hose not properly connected to control. Reconnect hose and test. No leaks detected at time of service.
We serviced a
GE REFRIGERATOR
Model GSE25ETHBBB
Near Georgetown, Texas 78633
Jonathan S
Job Details:
01/21/2022
"Arrived on site to install previous diagnosed parts. Removed filter head housing and installed new. Flush water through dispenser. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM00
Near New Braunfels, Texas 78132
Noah D
Job Details:
01/21/2022
"Arrived on site to inspect unit for not cooling fridge, upon inspection found the freezer working normally as well as the diffuser, tested thermistors with no issue, I found the lower return vent clogged with ice causing the circulation issues cleared ice. Complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, Texas 78732
Luis
Job Details:
01/21/2022
"Arrived on site. Added silicone between cabinet insulation and liner drain extension,installed new drain tube and clamps,tested water drainage good no leaks at tube. Found small leak at water supply line to unit,tightened connection no leaks advised customer to monitor connection,if small water droplet forms he will need a plumber to replace line."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lockhart, Texas 78644
Andrey
Job Details:
01/21/2022
"Arrived on site to test unit for squeaking noise, tested unit found noise present during spin , looked under unit did not find any oil, removed cam and found gear case starting to leak oil, replaced gear case cam and belt, tested unit, unit now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, Texas 78641
Kimo
Job Details:
01/21/2022
Arrived onsite for range oven not heating. Upon inspection I found bake ignitor not coming on I tested for voltage at the ignitor and found good voltage. I installed new ignitor and tested unit and found unit operating as designed. Customer also wanted to replace door gasket and oven bottom. 1x WPW10535778 door gasket and 1x W11098799 BOTTM-OVEN. Office to reschedule.; ordrng 1 W11098799 (BOTTM-OVEN) and 1 WPW10535778 (GASKT-DOOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cedar Park, Texas 78613
Justin
Job Details:
01/21/2022
"Arrived on site for a refrigerator with no cooling. Upon arrival the customer had the unit now accessible. I gained access to the compressor and inverter. Upon further inspection I found the inverter not grounded to the compressor, and could see some visible burn marks. Due to this I replaced the inverter. I then plugged the unit back in and the compressor was now running. The unit is now running as designed. I informed the customer to give the unit 24-48 hours to fully cool. Call complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FB0
Near Austin, Texas 78741
Jacob
Job Details:
01/21/2022
Arrived onsite for unit possibly sparking and not heating. Tested the unit and couldnt find a spark any where in the unit as it was running. Called safety tech line to report findings. Got sr#7732751578. Let customer know that the capacitor and diode could be the issue No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Round Rock, Texas 78665
Cliff
Job Details:
01/21/2022
Arrived on site to diagnose a dishwasher that is not heating. Found failed heating element and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
01/21/2022
"Arrived on site for Ice maker is still not produce ice after last fixed on 01/10/2022. Customer showed me cups of water he had in the freezer since yesterday that were only partially frozen. Found ice build up over evaporator cover. Took pics for quick pics. Ice maker will not produce ice if freezer isnt freezing. Took temps and FC was 38 and RC was 51. All fans running. Thermistors past test. Tried placing in a short defrost and couldnt hear the heater sizzling any ice. Ordering another evap harness W11334745, control W11043763 and UI W11542754. Also ordering a heater WP12729123 and will return with all parts. Gave customer a leave behind pamphlet. ; ordrng 1 W11334745 (Evaporator harness) and 1 W11043763 (Control) and 1 W11542754 (UI) and 1 WP12729123 (Heater)"
We serviced a
GE OVEN
Model JGSS66SEL1SS
Near Leander, Texas 78641
Kimo
Job Details:
01/21/2022
Arrived onsite to install properly diagnosed pats. Upon arrival I installed new valves and tested unit and found unit operating as designed.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDW01
Near Leander, Texas 78641
Justin
Job Details:
01/21/2022
Arrived on site for a refrigerator with no cool. Upon arrival I found the units compressor kept starting and stopping. I found the start device good. I ohmd out the compressor windings and found a bad compressor. We will return with the SS parts already on order. Office to reschedule for a 2 hour job and a SS tech. ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near New Braunfels, Texas 78130
Noah D
Job Details:
01/21/2022
"Arrived on site to inspect unit for not shutting off the icemaker, upon inspection found the bail arm missing, replaced bail arm and tested. Complete"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near New Braunfels, Texas 78130
Brandon
Job Details:
01/21/2022
"Arrived on site for customer complaint of downdraft blower not working, found failed blower motor, and control ordering parts. ; ordrng 1 W10921431 (Down draft motor) and 1 W11100513 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Round Rock, Texas 78665
Cliff
Job Details:
01/21/2022
Arrived on site to diagnose a washer that is not cycling properly. Found shifter not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS1
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
01/21/2022
"Arrived on site to install previously diagnosed parts. Removed upper tracks, lower wheel transports and adjusters and installed new upper tracks, lower wheel transport assemblies, adjuster straps, adjuster covers, clips, adjuster positioners, adjuster housings and adjusters. Customer still concerned about door opening during wash cycle. Ran diagnostics and door remained closed for entire cycle. With new parts racks should stay in place. I lowered to two front legs to raise the front of the dishwasher as well. This will keep the dishwasher tilted back a bit more to prevent weight against door when washing. No leaks detected. Job completed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM2
Near Austin, Texas 78738
Leonardo
Job Details:
01/21/2022
Arrived on site to drop off wheels. Dropped wheels off at front door job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, Texas 78634
Cliff
Job Details:
01/21/2022
Arrived on site to diagnose a refrigerator that is leaking. Found filter head cracked and replaced it. Tested unit and found all is working properly at this time. No leaks were found after service was performed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leander, Texas 78641
Kimo
Job Details:
01/21/2022
Arrived onsite to install previously diagnostics part. Upon arrival I installed new console and tested unit and found unit operating as designed. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Austin, Texas 78741
Jacob
Job Details:
01/21/2022
"Arrived onsite for unit not draining. Tested the unit and found that unit is draining but extremely slowly. Upon further investigation, found that the drain tube on the unit was clogged and couldnt remove the clog. Replaced the drain tube. Tested the unit. No issues at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near New Braunfels, Texas 78132
Brandon
Job Details:
01/21/2022
"Arrived on site for customer complaint of UI panel display going out, found failed UI, ordering UI and heater to be replaced under special project ; ordrng 1 W11460962 (UI panel) and 1 W11460908 (UI) and 1 W11537778 (Heater)"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Lakeway, Texas 78734
Luis
Job Details:
01/21/2022
Arrived for no ice. Found broken neutral wire at door hinge unit will need a new freezer door ; ordrng 1 LW10752121 (Freezer door)