Service History 1060

Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for no operation issues. Found loose connection at water valve causing no water to come into unit. Reposition connector and reconnected , all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for no operation issues. Found loose connection at water valve causing no water to come into unit. Reposition connector and reconnected , all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site. Check for no operation issues. Found loose connection at water valve causing no water to come into unit. Reposition connector and reconnected , all functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 10/21/2018
DRYER SAMSUNG DV5471AEP/XAA01 Arrived on site and tested operation. Found unit running but no heat. Tested voltage and found to be good with no voltage drop when starting. Unplugged unit the plugged back in after 30 seconds. Unit now heating. Instructed customer that this is most likely due to the relay failing in the control. Unit will need control at this point but may need additional parts if the issue comes back. Customer has already paid diagnosis which will apply to quoted labor.; ordrng 1 Dc92-00322e (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site. Replaced pump and motor assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site. Replaced pump and motor assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
DISHWASHER JENN-AIR JDB9200CWP2 "Arrived on site. Replaced pump and motor assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site. Replaced thermistor harness and cycle, all functions tested OK. Shut your customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site. Replaced thermistor harness and cycle, all functions tested OK. Shut your customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site. Replaced thermistor harness and cycle, all functions tested OK. Shut your customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near Georgetown, TX 78626
Lou
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to inspect dishwasher not starting. Upon further inspection, I placed the unit in diagnostics and tested and the unit showed error code F4E3 (motor not running). I cleared the code and continued with testing. The unit dispensed water into the tub, but the motor did not come on. I advanced the testing until the drain pump came on and then I tested the heating element by pouring water on it and it sizzled. At the end of testing, the unit showed error code F4E3 again. I am ordering a sump/motor assembly and being as it is a PSP Expart, the office will need to schedule return service. No water leaks observed during service.; ordrng 1 W11309335 (PUMP & MOTOR)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site. Check for noise issues. Found evaporator fan motor seizing up. Replaced evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site. Check for noise issues. Found evaporator fan motor seizing up. Replaced evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Arrived on site. Check for noise issues. Found evaporator fan motor seizing up. Replaced evaporator fan motor and cycle, all functions tested OK. No leaks present. Job complete"
Near Cedar Park, TX 78613
James
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found unit leaking from diverter seals. Unit will need new sump to repair. Instructed customer that unit should not be used until repaired due to leak. Also found door falling open due to friction pads have failed. Ordering both pads to correct door issue as well; ordrng 2 WP8268961 (pad)s and 1 WPW10671941 (pump&motor)
Near Volente, TX 78641
James
Job Details: 10/21/2018
RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and inspected door. Found stainless trim separating from glass. Unit will need new outer door to repair; ordrng 1 WPW10535793 (glass-door)
Near Cedar Park, TX 78613
James
Job Details: 10/21/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 Arrived on site and installed new control kit. Tested for proper operation. Unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site and installed new sensor, harness, control and panel. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete"
Near Pflugerville, TX 78660
Lou
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL DU915PWPB0 "arrived on site to install previously diagnosed and ordered parts. In arrival, I found that the upper rack spray arm was already disassembled. When I went to reassemble the spray arm assembly, I found that the actual broken part was not ordered. The spray arm mount is broken and needs to be ordered. I am ordering the mount and scheduled return service for 10/24/18. No water leaks observed during service. The parts ordered for today, spray arm manifold and cover screw were left at the home and will be used on next service call as both original parts were worn and will eventually need replacement.; ordrng 1 WP3385159 (mount)"
Near Leander, TX 78641
James
Job Details: 10/21/2018
VENTHOOD UNKNOWN UXT5230BDS1 Arrived on site and tested operation. Found light on the right out. Tested and found socket to be the issue. Installed new socket and tested. Found the left light out now. Installed left light and tested. Unit working properly. Job complete
Near Georgetown, TX 78633
James
Job Details: 10/21/2018
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site and tested operation. Found unit fills but sump not running checked connection at pump and found secure. Pump came on mid way through diagnostics but has a grinding sound. Unit has failed sump motor. Installed new sump and tested for proper operation and leaks. Unit tested good and no leaks at time of service. Job complete
Near Round Rock, TX 78664
Lou
Job Details: 10/21/2018
DRYER WHIRLPOOL WED92HEFW1 "arrived on site to inspect dryer making knocking noise. Upon arrival, the customer turned the unit on and immediately you could hear what sounded like an object clanking around inside the drum. I removed the top of the dryer to expose the control and drum and turned the unit on and found that the drum is rubbing against the right side panel. The right side panel is badly dented and due to the friction caused by the rubbing, the paint is peeling off of the panel and the drum is thinning out which will eventually cause a hole in the drum liner. The customer advised that it has been that way since the day they moved in on 09/13/18. The customer advised that they notified their builder about the issue two days after moving in and are just now getting service. I advised the customer that I am ordering the side panel and drum and will return with a dryer kit. I advised the office will have to schedule return service.. No lint observed during service.; ordrng 1 W10
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Replace harness assembly with thermistor all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Replace harness assembly with thermistor all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Replace harness assembly with thermistor all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete
Near McQueeney, TX 78123
Diego G.
Job Details: 10/21/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site. Checked for not advancing issues. Found timer not advancing and staying stuck. Replace timer assembly and cycle, all functions tested OK. Job Complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 10/21/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site. Checked for not advancing issues. Found timer not advancing and staying stuck. Replace timer assembly and cycle, all functions tested OK. Job Complete"
Near McQueeney, TX 78123
Diego G.
Job Details: 10/21/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site. Checked for not advancing issues. Found timer not advancing and staying stuck. Replace timer assembly and cycle, all functions tested OK. Job Complete"
Near Round Rock, TX 78681
Lou
Job Details: 10/21/2018
DISHWASHER GE GLD6560L00SS "arrived on site to inspect dishwasher not operating. Upon further inspection, the customer advised that the plumber had come and said that nothing was wrong with the hot water valve under the sink. I checked the water valve and made sure that it was turned on at the valve and at the sink and it was on. I attempted to turn the unit on and the drain pump came on, but due to the installation and age of the unit, I could not get the door to adjust and allow me to test the unit. I was finally able to get the door adjusted to where I could turn the unit on. I found some water in the tub area and the motor was engaged but the control panel would not allow me to change wash cycles ad when I would try to change the cycle, the unit would stop. I opened the door panel an inspected the control and door switches then put the door back together and the unit acted the same as before. I contacted my Service Manager CS to discuss this unit as he has performed repairs on it
Near Georgetown, TX 78628
Lou
Job Details: 10/21/2018
OVEN KITCHENAID KEBS107SSS00 "arrived on site to inspect oven broil element not working. Upon further inspection, the customer advised that the broil element actually caught on fire. I did find that the element had caught fire and needed to be replaced. I removed and replaced the broil element ad tested in broil mode and the unit operated as designed. Job completed."
Near Pflugerville, TX 78660
Lou
Job Details: 10/21/2018
DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer cord melted. Upon further inspection, the customer advised that the unit sparked at the outlet and stopped working. The unit was still plugged in but had no power. I unplugged the unit and found the left prong on the plug was burnt and some of the rubber housing was melted. Using my thermalcouple, I checked the outlet for voltage and found none. I checked the breaker box and found that the breaker had tripped. I attempted to turn the breaker on, but it tripped again. I tried again and this time it stayed on. I checked the outlet for voltage again and found 240 volts. I verified ohms to all components in the back of the unit (fuse, cutoffs, element). I removed and replaced the power cord, but due to the issue with the outlet, I advised the customer to have an electrician inspect the outlet and breaker box before plugging the unit in and using it. I advised the customer that once they have the electrician inspect the outlet/break
Near Austin, TX 78729
Lou
Job Details: 10/21/2018
RANGE WHIRLPOOL WGG745S0FS02 "arrived on site to inspect range gas leak. Upon further inspection, the customer advised that an inspector checked the unit out and found that it has a leak somewhere in between the gas line ad the unit most likely the unit. I verified the cooktop burners were operating. Using my floor protector, I pulled the unit out from the wall/counter area and removed the back cover to expose the wiring harness and gas line connections/valve. Using my liquid gas detector, I checked all gas line connections and found that the line connection coming out of the valve was not tight and small bubbles began to form when I applied the detector. I tightened the connection and tested with the liquid detector again, all while showing the customer what I found, and the leak stopped. (Picture). No other gas leaks detected during service. Job completed."
Near Georgetown, TX 78633
James
Job Details: 10/21/2018
FREEZER MAYTAG MZF34X20DW03 Arrived on site and tested operation. Found loud vibrating noise coming from compressor area. Found low side line touching compressor tray as well as the drier. Moved lines and tested. Unit working properly. Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/21/2018
DRYER MAYTAG MEDE201YW1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing drum to turn.Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/21/2018
DRYER MAYTAG MEDE201YW1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing drum to turn.Job complete
Near Seguin, TX 78155
Diego G.
Job Details: 10/21/2018
DRYER MAYTAG MEDE201YW1 Arrived on site. Checked for no operation issues. Found motor locked up not allowing drum to turn.Job complete
Near Temple, TX 76502
Jerry C.
Job Details: 10/20/2018
DISHWASHER GE GSD3230F00WW "GSD3230F00WW Arrived to instal part. I found the timer fully functional and re-diagnosed. The drain solenoid would not move, but it had voltage to it and showed the correct ohms. Water had been leaking in small amounts long term and corroded the bottom of the solenoid, causing the rod to stick in the drain position. The unit will require the sump and solenoid and all parts required come included with the complete sump kit. Office to order sump kit. The water inlet issue was due to the valve under the sink shut off and after correcting, the unit filled as designed. The customer will not use the unit until repairs are completed. No leaks of the water supply observed. Last call of day please.; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE. ) and 1 WD26X10013 (motor/pump assy)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/20/2018
COOKTOP WHIRLPOOL W5CE3024XS00 Arrived on site. Check for element issues. Found infinite switch not regulating element correctly. Will need infinite switch to repair unit and will bring element for back up. Resch for 10/23/18 cust requesting afternoon appt if possible. ; ordrng 1 8273994 (surface element) and 1 CNOTES (CNOTES ) and 1 W10861720 (INFINITE SWITCH )
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/20/2018
COOKTOP WHIRLPOOL W5CE3024XS00 Arrived on site. Check for element issues. Found infinite switch not regulating element correctly. Will need infinite switch to repair unit and will bring element for back up. Resch for 10/23/18 cust requesting afternoon appt if possible. ; ordrng 1 8273994 (surface element) and 1 CNOTES (CNOTES ) and 1 W10861720 (INFINITE SWITCH )
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/20/2018
COOKTOP WHIRLPOOL W5CE3024XS00 Arrived on site. Check for element issues. Found infinite switch not regulating element correctly. Will need infinite switch to repair unit and will bring element for back up. Resch for 10/23/18 cust requesting afternoon appt if possible. ; ordrng 1 8273994 (surface element) and 1 CNOTES (CNOTES ) and 1 W10861720 (INFINITE SWITCH )
Near Wimberley, TX 78676
Diego G.
Job Details: 10/20/2018
RANGE GE PGS930SEL1SS Arrived on site. Replaced blower assembly and main control. Ran oven to 350° all tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/20/2018
RANGE GE PGS930SEL1SS Arrived on site. Replaced blower assembly and main control. Ran oven to 350° all tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/20/2018
RANGE GE PGS930SEL1SS Arrived on site. Replaced blower assembly and main control. Ran oven to 350° all tested OK. No leaks present. Job complete
Near Wimberley, TX 78676
Diego G.
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced evaporator, dryer, service port and compressor. Vacuum and charged but when plugging up unit found nothing coming on. Found deli drawer short and will need to be replaced. Spoke with CS and will only charge for part. Will collect 115.03+ tax on return. Office to reschedule; ordrng 1 W10565995 (cntrl-elec)"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced evaporator, dryer, service port and compressor. Vacuum and charged but when plugging up unit found nothing coming on. Found deli drawer short and will need to be replaced. Spoke with CS and will only charge for part. Will collect 115.03+ tax on return. Office to reschedule; ordrng 1 W10565995 (cntrl-elec)"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced evaporator, dryer, service port and compressor. Vacuum and charged but when plugging up unit found nothing coming on. Found deli drawer short and will need to be replaced. Spoke with CS and will only charge for part. Will collect 115.03+ tax on return. Office to reschedule; ordrng 1 W10565995 (cntrl-elec)"
Near Kyle, TX 78640
Leonardo
Job Details: 10/20/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site to test unit for not heating. Turned unit on and can hear magnetron buzzing really loud. Got magnetron opened box and magnetron damaged. Will order new magnetron wpw10693025. Rescheduled for Tuesday 10/23. ; ordrng 1 WPW10693025 (MAGNETRON )
Near Kyle, TX 78640
Leonardo
Job Details: 10/20/2018
RANGE WHIRLPOOL SF368LEPB0 Arrived on site to test unit for oven not igniting. Test u it and found bad ignitor. Will need to order new bake ignitor WP9758079. Customer also complaining about temp when oven was working checked sensor and found bad sensor WPW10181986. Rescheduled for Tuesday 10/23 ; ordrng 1 WP9758079 (BAKE IGNITOR ) and 1 WPW10181986 (SENSOR )
Near Austin, TX 78728
Scott
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for noisy fridge . Found evap fan is very loud . No frost build up just loud fan . Did notice some gaps in liner . Ordering fan, blade and silicone . Return 10/24 , customer is requesting an AM return. Nonwater leaks detected . ; ordrng 1 WP482338 and 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap)"
Near Austin, TX 78759
Scott
Job Details: 10/20/2018
OVEN JENN-AIR JJW2430DB01 "Arrived on site for oven throwing error code . Found key stuck error code . Checked connections , all checked good . Unit will not allow any selections on key pad . Ordering UI console . Please call customer when an eta is known. ; ordrng 1 W11087460 (CONSOLE )"
Near Austin, TX 78723
Luis
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KRFC302EPA00 "Arrived on site for no cool. Pierced system found no refrigerant in system. Installed new evaporator and uv drier, vacuumed system down unit would not hold vacuum,added refrigerant to find source of leak. Found leak at bottom coil called tech support(7723232348) will need to order another evaporator and job will need 2HRS file#7723232348; ordrng 1 2HRS and 1 WPW10317014 (EVAPORATOR )"
Near Austin, TX 78731
Luis
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 Arrived on site for damaged gasket replaced freezer and both fresh food door seals remolded gaskets checked door seal good. . CNOTE FOR OFFICE; ordrng 1 CNOTE (LABOR TO BE FULLY DEDUCTED FROM PREV TECH FOR GASKET REPLACEMENTS)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/20/2018
DISHWASHER GE GDF620HMJ0ES "Arrived on site. Replaced float assembly and cycled, heater kicked on and all other functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/20/2018
DISHWASHER GE GDF620HMJ0ES "Arrived on site. Replaced float assembly and cycled, heater kicked on and all other functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/20/2018
DISHWASHER GE GDF620HMJ0ES "Arrived on site. Replaced float assembly and cycled, heater kicked on and all other functions tested OK. No leaks present. Job complete"
Near Hutto, TX 78634
Wesley
Job Details: 10/20/2018
COOKTOP OR RANGE JENN-AIR CVGX2423Q Arrived on site and found constant sparking. And two stuck valves. Would need two valves and spark harness and spark module. Valves are discontinued. ; ordrng 2 71002776 (VALVE )s and 1 CNTOES and 4 WP71003385 (switch- ig)s and 1 WPW10475147 (module-spk) and 1 Y04100505 (RECEPTACLE CHORD)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/20/2018
DRYER AMANA NED4655EW1 "Arrived on site. Replaced door switch on dryer and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/20/2018
DRYER AMANA NED4655EW1 "Arrived on site. Replaced door switch on dryer and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/20/2018
DRYER AMANA NED4655EW1 "Arrived on site. Replaced door switch on dryer and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78727
Cliff
Job Details: 10/20/2018
REFRIGERATOR MAYTAG MFI2569VEA1 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found main control board sort it out causing erratic behavior from dispenser control. Main control will need to be replaced to complete repairs. Return date is set for 10/24/18.control ; ordrng 1 WPW10310240 (cntrl-elec)
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/20/2018
DRYER WHIRLPOOL WED7000DW2 "Arrived on site for customer complaint of dryer making noise, found rattling vibration, installed dryer pads, unit tested good."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/20/2018
COOKTOP JENN-AIR JGC1536ADS "Arrived on site for front right burner not lighting. Performed diagnostics mode and switch not activating burner. Tested igniter and found bad switch harness. Removed burners and found LF and LR burners screws would need to be drilled out. Customer stated that he would remove burners and tap new threads in orifice holders and have new screws on hand when returning for repair. Will return with orifice holders in case needed. 1st quote if orifice holders are needed. (PR620&PR510) Customer requested AM for return ; ordrng 1 WP7527P028-60 (LR ORIFICE HOLDER) and 1 SEENOTE (REQ AM) and 2 WP3368921 (SCREW)s and 1 WP7527P026-60 (RF ORIFICE HOLDER) and 1 WPW10184468 (WIRE HARNESS)"
Near Austin, TX 78758
Scott
Job Details: 10/20/2018
DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer running but not heating . Found hi limit thermostat had blown . Replaced thermostat . Recommended to customer to get a new 3 prong power cord ,as well as having someone look at outlet . No lint build up at time of service job complete ."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/20/2018
MICROWAVE KITCHENAID KEMS309BSS00 Arrived on site for burnt wiring in back of unit. Gained access to wiring. When arrived on site oven door had been removed. Found failure occurred in plastic junction box(see SD-QuickPic). Called tech support and spoke with a Butch (SR7723233661). Customer will need to contact Whirlpool customer care.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/20/2018
COOKTOP WHIRLPOOL GJC3034RB2 "Arrived on site for front left burner not working. Performed diagnostics and test burner and found partial opened, due to normal wear and tear. Will need to replace burner assembly. Schedule return for Tuesday the 23rd. Customer needs before 3 pm appointment ; ordrng 1 SEENOTE (REQ BEFORE 3 PM) and 1 W10823695 (ELEMENT )"
Near Pflugerville, TX 78660
Jonathan S
Job Details: 10/20/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to install previous diagnosed parts. Removed burner plates and installed new. Tested unit and same results. Called tech support and spoke with Joel (SR#7723236473). He stated to replace burner caps with different design and when replacing to test with grate and cooking pan. If still and issue to file 1/16 on burners gas chamber to igniter. Schedule return for Wednesday the 24th. ; ordrng 1 W10881749 (CAPS)
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/20/2018
DISHWASHER LG LDF5545ST "Arrived on site for unit filling overnight,mound fill false stuck open, need valve, no leaks on site ; ordrng 1 5221DD1001E (IN,ET VALVE)"
Near Austin, TX 78728
Cliff
Job Details: 10/20/2018
WASHER ROPER RTW4516FW2 Apartment 2431. Arrived on site to replace suspension and to bring for washing machine. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78730
Paul
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL KSSS42DW Arrived onsite for the dispatched range with a water leak. I found out that the customer called about the refrigerator with a water leak. Ms stated that she could hear a hissing sound and it stopped when mr shut the water off to the refrigerator. I removed the lower cover and turned the water on. I tested the dispenser to confirm the water was on. I found no leaks on the water lines from the wall valve to the fill valve. I tested the dispenser and the icemaker and found no leaks present. The units model and serial tag is missing. I left the lower cover off for the customer so the could keep a watch under the unit for a water leak. Call complete.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL DU195PWQ2 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for unit not turning in, unit is getting power, needs control board and panel. Need CNOTE part AUTHO. No leaks on site; ordrng 1 WP8535166 (panel-cntl) and 1 WPW10039780 (cntrl-elec)"
Near Austin, TX 78750
Cliff
Job Details: 10/20/2018
DRYER WHIRLPOOL MGD6600TQ0 Arrived on site To diagnose a dryer that is not operating and giving F1 error code. Found control board shorted out. Replaced main control board and tested unit. Found no other failures at this time and all is working properly.
Near Austin, TX 78739
Luis
Job Details: 10/20/2018
ICE MACHINE GE ZDIS15SSHRHA Arrived on site for unit making too much ice. Replaced ice bin thermistor.
Near Round Rock, TX 78665
Jonathan S
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KFIV29PCMS00 Arrived on site for refrigerator not cooling and ice maker having slow production. Performed diagnostics mode and tested RC evaporator thermistor (test 39) and found opened. Inspected RC evaporator and found major ice buildup (see SD-QUICKPIC). Will need to replace control with control kit and RC evaporator harness assembly. Spoke with customer on defrosting unit and had defrost waiver sign. Schedule return for Tuesday the 23rd. Will need to defrost 24 hours before service requested 36 hours. ; ordrng 1 DEFROST (DEFROST )
Near Leander, TX 78641
Lou
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher not starting. Upon arrival, the customer advised that the unit was operating just fine until recently they went to start it and they opened the door and closed it and nothing happened. Upon further inspection, I attempted to place the unit in diagnostics and nothing happened. I pressed the cancel button to engage the drain pump and nothing happened other than the light on the control panel cams on. I removed the outer door panel to expose the control and inspected the connections to the control. I did not find any disconnected but I pushed each one to make sure they were fully connected. I closed the door and pressed the cancel button again ad this time the drain pump came on. Once all of the water was drained out, I placed the unit in diagnostics and the unit showed error code F5E1 (door switch). I clear3d the code and continued with testing. The unit operated as designed with no error codes at the end of testing
Near Cedar Park, TX 78613
Lou
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that they noticed that the ice was melting and the rc section was warm. The customer advised two they placed a thermometer in the rc section and got a temp reading of approximately 55 degrees. Customer reported the fc section was cold. Using my thermalcouple, I placed my lead at the bottom of the crisper drawers to get temp readings. My reading was 52.3 degrees. I used the same method for the fc section by placing my lead under the bottom pan near the back of the fc section and my reading was 13.9 degrees. I pulled the pantry drawer and found a large block of ice on the Evap cover. I advised the customer of my finding. I removed the rc shelving and attempted to remove the Evap cover, but could only remove the plastic housing and the styrofoam portion was stuck to the evaporator due to the ice. Using my steamer, I began to remove the ice and when my st
Near Cedar Park, TX 78613
Lou
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the ice maker, ice box adapter, ice door, and the fc door gasket. I used my heat gun to shape the gasket before installing it. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/20/2018
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site for door damage, found trim vent broke, caused front glass do to fall down, needs both vent and glass door to complete replace ; ordrng 1 WPW10310922 (trim-vent) and 1 WPW10330077 (glass-door)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/20/2018
REFRIGERATOR GE GFE28HMHES "Arrived on site for frozen water in freezer, found icemaker funnel cracked needs new ice maker ASSY. No leaks on site ; ordrng 1 WR30X10160 (ice maker asm-for do)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/20/2018
REFRIGERATOR SAMSUNG RF28HDEDBSR/AA "Arrived on site for hammer sound when dispensing water. Performed diagnostics, tested incoming water pressure, found with in range. Found solenoid on filter housing not opening all the way and causing failure. Gained access to to incoming valve and shutoff. Disconnected water lines, removed and replaced water filter housing. Connected water lines, turned water, checked for water leaks, no leaks found."
Near Belton, TX 76513
Arthur B.
Job Details: 10/20/2018
ICE MACHINE KITCHENAID KUIO18NNZS1 Arrived onsite to remove and replace harness to ice machine from prior diagnosis. Removed faulty harness and installed new replacement. Reassembled. Connected water supply line. Tested unit. Unit now is making ice and good slab of ice forming. Snapped pictures as well of floor scratches as well to SD. No other issues found. All water connections were dry at time of service.
Near Belton, TX 76513
Arthur B.
Job Details: 10/20/2018
REFRIGERATOR GE GSS25LSLECSS "Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Slid unit out and found compressor making loud knocking noise. Did find unit is somewhat cooling but not fully. Unit will need new compressor to compete repair. Also ordering control and defrost heater as well. R/S for Wednesday 10/24. All water connections were dry at time of service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (process stub) and 1 WR51X10055 (heater,defrost) and 1 WR55X29773 (control board) and 1 WR86X96 (drier) and 1 WR87X10224 (compressor kit egys6)"
Near , TX 78608
Steve C.
Job Details: 10/20/2018
DISHWASHER GE GHDT108V55WW Arrived on site for the unit is not working. Tested the unit and found the lower spray arm is melted and no water going into the unit. Found the float switch is stuck. Clean the float switch and tested the unit. Unit filled with water and is washing properly. Will need to order the lower spray arm. Office will need to reschedule customer due to no internet service. ; ordrng 1 WD22X10063 (arm spray lo)
Near Austin, TX 78733
Kevin
Job Details: 10/20/2018
DISHWASHER KITCHENAID KUDE70FXSS5 "Arrived on site and found dishwasher drain pump is not completely attached and is leaking, reset drain pump position and ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service. A customer for drain pump cleaning."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/20/2018
DISHWASHER AMANA ADB1400AGS1 "Arrive do. Site for no power, found the pump and motor failed, R&R pump and motor and tested good, no leaks on site"
Near Driftwood, TX 78619
Luis
Job Details: 10/20/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for no cool. Compressor not running with unit power cycled ran test 4 compressor would not power. Removed compressor cover ohmed windings good reading 8.4 ohms on all three pins no ohms to ground. Installed a inverter powered unit on compressor not powering on checked voltage to inverter good 120vac and 7.4 vdc. Called tech support(7723235787) diagnosed unit will need another compressor job will need 2 hrs for repair. Returning tech will need to check frost pattern on fresh food evaporator after compressor replacement due to possible oil or moisture in cap tube.File #7723235787; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10779331 (COMPRESSOR )
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/20/2018
REFRIGERATOR GE GSH25JFXBBB "Arrived on site for the unit will not dispense ice. Customer advised the unit is also not making ice. Tested the icemaker and intermittently it will not rotate. Found the dispenser motor is weak and also the auger drive is loose. Unit will need a new icemaker, dispenser motor, and the auger drive. Customer is only available on Fridays.; ordrng 1 WR02X11941 (drive auger disp) and 1 WR30X10093 (icemaker asm)"
Near Round Rock, TX 78664
Jonathan S
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL WDT920SADM0 "Arrived on site for dishwasher leaking and filter popped out of place and leaking from door. Inspected unit and found food buildup on spray arms holes and causing improper spray action (see SD-QUICKPIC). Found water filter and screen sitting in top rack. Removed bottom spray arm and found it was separating apart. Was able to click in place. Removed food buildup from spray arms. Performed diagnostics mode, no error codes. Unit operated as designed and no water leaks present. (DW100) "
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/20/2018
REFRIGERATOR GE PFSS6SKXCSS Arrived on site to replace the filter head due to not dispensing water. Replaced the filter head and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Arrived on site for frost build up, found EVAP fan seized, R&R EVAP motor and harness an tested good no leaks on site"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/20/2018
DISHWASHER WHIRLPOOL GU940SCGQ3 "Arrived on site for the unit upper spray arm broke. Tested the unit and found the spray arm is complete on the upper rack. Found the seal, mount and screw is completely broken. Unit will need a new spray arms for the upper rack, manifold, screw, seal and holder.; ordrng 1 WP3376846 (seal) and 1 WP8539324 (mount) and 1 WPW10349488 (screw)"
Near Florence, TX 76527
Steve C.
Job Details: 10/20/2018
WASHER WHIRLPOOL WTW7340XW0 "Arrived on site for the unit is making a loud noise. Tested the unit and found the bearings are defective. Also the rotor is damaged and will need to be replaced. Also the shocks are weak. Unit will need a new out of tub, suspension, rotor and a tub extractor. Will need to get autho and reschedule customer.; ordrng 1 280146 (rotor) and 1 CNOTE (TUB EXTRACTOR ) and 1 W10193886 (tub outer) and 1 W10247710 (washer,suspension)"
Near Austin, TX 78746
Kevin
Job Details: 10/20/2018
MICROWAVE MAYTAG MMV5156AAS "Arrived on site inspected microwave and found it is not heating again. Waveguide is shorted and this is not a replaceable part. Exchanging heating components again Will only temporarily fix microwave. Repair is not advised, and would not be cost-effective. Microwave should be replaced."
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/20/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "WRF993FIFM00 Arrived to inspect no ice in rc door. I found minimal ice production within the bin and tested the unit. Via service test mode I checked 6 hour average and high temperatures of the rc, fc and ice bin chambers. I found all had acceptable average temperatures, but the maximum recorded temperatures were very high. During further testing I found the condenser fan running, but barely moving enough air. The unit had been moved by other contractors and incorrectly re-installed as well. Office to order condenser fan. No leaks observed during service. Returning tech must ensure correct cabinet level and reinstallation, contact tech GC.; ordrng 1 W11024494 (fan)"
Near Jarrell, TX 76537
Jerry C.
Job Details: 10/20/2018
DISHWASHER FRIGIDAIRE FFBD2406NB7B FFBD2406NB7B Arrived to inspect no start and clicking. Disassembled and discover a possible wiring connection issue. Corrected the above issue and unit resumed as designed. No leaks observed during service test. Warranty applied.
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/20/2018
OVEN KITCHENAID KSDG950ESS0 "Arrived on site for part hanger, I replaced fan motors, unit tested good."
Near Salado, TX 76571
Jerry C.
Job Details: 10/20/2018
ICE MACHINE MAYTAG MIM1554XRS2 "MIM1554XRS2 Arrived to inspect no power. I found voltage present to the machine power connector, through the external drain pump. I verified line voltage to the transformer and then the correct no-load voltages out. The control had voltage to it, but no response and the supply voltage did not show drop from load. Office to order control, switch (UI) and overlay. The control will be required first and then the UI if no response. No leaks observed during service. Office to contact the customer to arrange return service. ; ordrng 1 W10282113 (overlay) and 1 W10562035 (switch) and 1 WPW10226156 (cntrl-elec)"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/20/2018
DRYER WHIRLPOOL WED4800BQ1 Arrived on site for the unit is not turning on. Tested the unit and found the heating element is bowed and grounding out. Replaced the thermal fuse due to no continuity and heater. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Near Temple, TX 76502
Jerry C.
Job Details: 10/20/2018
DISHWASHER GE GSD3230F00WW "GSD3230F00WW Arrived to instal part. I found the timer fully functional and re-diagnosed. The drain solenoid would not move, but it had voltage to it and showed the correct ohms. Water had been leaking in small amounts long term and corroded the bottom of the solenoid, causing the rod to stick in the drain position. The unit will require the sump and solenoid and all parts required come included with the complete sump kit. Office to order sump kit. The water inlet issue was due to the valve under the sink shut off and after correcting, the unit filled as designed. The customer will not use the unit until repairs are completed. No leaks of the water supply observed. Last call of day please.; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE. ) and 1 WD26X10013 (motor/pump assy)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/20/2018
OVEN WHIRLPOOL KOST100ESS00 "Arrived on site for customer complaint of oven not working all after self clean was used. Found control fuse was blown and TOD was blown as well. I replaced control fuse and TOD, unit tested good. "