Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8238 customer reviews

Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8000DW5 "Arrived to inspect washer leaking, found water dripping from valve area, removed console and found valve seal leaking, was able to replace valves and correct,found user is also having difficulty selecting cycles. Also had difficulty getting into diagnostics. Was able to get in and found no leaks. Unit will need console replaced to complete repair ; ordrng 1 W11106749 (console)"

Near Axehandle Trail, Austin, TX 78717
Tyler B.

Tyler B.

REFRIGERATOR UNKNOWN MSD2756GEB "Arrived to inspect unit building ice at bottom found drain clogged also found heater sagging, and needs replaced ; ordrng 1 CNOTE (OFFICE RS ) and 1 WP61006199 (HEATER)"

Near Martha's Dr, Austin, TX 78717
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to diagnose refrigerator with a defrost condition in the FC. Performed diagnostics and got good readings from thermistors, and fan cycles on normally. Put unit in forced defrost and it melted remaining ice immediately. UI was not giving me the option for LONG defrost, short only. Customer also gave me a video of a knocking sound. Found that when unit is cooling or goes in and out of diagnostic mode the 3 way valve is slamming consistently. Recommended repair is a new UI and HV board, as well as the 3 way valve solenoid.Ordering W11330971 UI, W11036448 solenoid, WPW10675033 board. ; ordrng 1 W11036448 (solenoid) and 1 W11330971 (UI )"

Near Capella Trail, Austin, TX 78732
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to inspect dishwasher for draining problems, upon inspection found lots of standing water, cleared water and checked pump. Pump running ineffectivly, replaced pump and retested, no drain still. Re ran tubing and cleared previous blockages. Drain completed. No leaks detected. Complete"

Near Canyon Creek, Canyon Lake, TX 78133
Robert J.

Robert J.

WASHER MAYTAG MVWB765FW3 Arrived onsite for washer not working. Upon inspection we found that the UI Control panel was not working properly. Replaced control panel and tested unit. Everything is working properly and no leaks detected. Complete

Near Shotgun Ln, Austin, TX 78748
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for the refrigerator not cooling. Upon inspection found that the temperature in refrigerator is at 61 degrees and the freezer is at 57 degrees. Checked evaporator and found a restriction in the capillary tube which is not allowing the Freon to flow. Will need a sealed system repair. Ordering compressor and evaporator. Office to schedule. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

Near Longbow Ln, Wimberley, TX 78676
Robert J.

Robert J.

WASHER MAYTAG MHW6000AW0 Arrived onsite for washer door not closing correctly. Upon inspection we found that the the new bellows that was previously installed has an imperfection causing the door to drag slightly. Ordering new bellow. Office to reschedule ; ordrng 1 W11106747 (bellow)

Near Rainbows End Rd, Wimberley, TX 78676
James C.

James C.

WASHER MAYTAG MVWB835DW4 "Arrived on site and installed new slider, clutch and rotor. Tested operation and found unit working properly. Job complete"

Near N Showhorse Dr, Liberty Hill, TX 78642
Al R.

Al R.

DRYER WHIRLPOOL WED6620HC0 Arrived to inspect dryer not powering on.Checked voltage at the unit and at the outlet and there was NO power.Customer will need an electrician for repairs.Unable to test unit due to no power source.Job complete

Near Quarry Trail, Harker Heights, TX 76548
Lou S.

Lou S.

WASHER MAYTAG MVWB835DW0 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase making a loud grinding noise and leaking oil, I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit and it operated as designed with no water leaks. No water leaks observed during service, job completed."

Near Canvasback Creek Dr, Leander, TX 78641
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to replace previously ordered parts. Replaced ice maker, valve, waterline, and installed pressure regulator. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."

Near Toscana Trace, Round Rock, TX 78665
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived to inspect leaking unit and not making ice. Found the door leaking water from top end of panels, dripping down to floor. Found water line in door had froze and cracked causing door to leaks. Door will need replaced to repair.; ordrng 1 CNOTE (R/S AND PART AUTHO?) and 1 LW11026428 (dor-fip fz )"

Near Tippys Ter, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to diagnose a refrigerator that is making abnormal noise. Found condenser causing rattling noise due to missing sound insulation. Added rubber sound isolator between condenser and frame and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Kenney Fort Crossing, Round Rock, TX 78664
David  Z.

David Z.

WASHER WHIRLPOOL WFW9400SW02 "Arrived on site to diagnose washer throwing and F20 code at times, and also would fill with some water when unit is not in use and unplugged. Performed diagnostic and found both hot and cold supplies very weak and low pressure. If unit is letting water in when unpowered the valves are either not closing all the way, or getting stuck. With low pressure and occasional leakage, recommended new inlet valve. Installed new inlet valve and retested. Unit is now properly filling with high pressure water. F20 did not return during diag cycles. All is working as designed. No water leaks found at time of service. Call complete."

Near Yaupon Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR LG LSXS26366S/02 "Arrived onsite for a refrigerator that had the compressor replaced on 1/30/2020 and now the unit is not cooling, possibly a refrigerant leak. After talking with the customer, ms stated the compressor hadn’t been replaced. She stated the previous company (tech) told her the compressor was bad and it needed to be replaced. I saw where the previous company had installed a saddle tap on the low side of the original factory compressor. I took pics in SDQP. I powered the unit up and found the compressor not pumping and the system fully charged. The compressor will need to be replaced and a jig will be needed to upload the new software for the universal compressor. Ordering parts authorizations, JIG/JIG, compressor, UV drier, and access valve. Sending routing a message to weigh the call for 3 hours. ; ordrng 1 AUTHORIZATION (PARTS AUTHORIZATION ) and 1 JIG (JIG) and 1 TCA38091801 (UNIVERSAL COMPRESSOR)"

Near Sumac Ln, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM354DSS5 "(DS) Arrived on site to install parts for the door clicking. Tested door operation, door was making a Popping noise when opened. Raised up plastic door barrier. Tested door operation and inspected hinges, found door pivot for hinge damaged (See SD quick pic). Informed customer that tub will need to be replaced. Performed diagnostics mode and observed for water leaks. All tested good and no water leaks detected. Please allow up to 2 hours for repair. Office will contact customer to schedule. Found tub has life time warranty on part and labor, no authorization needed. ; ordrng 1 KDTM354DSS5 (DISHWASHER TUBE)"

Near Fort Mabry Loop, Round Rock, TX 78681
Jonathan  S.

Jonathan S.

WASHER LG WM3470HVA "Arrived on site for washer leaking. Customer stated that unit would when off and he had turned water off to unit. Removed top and found signs of possible water leaking from hot inlet valve (see SD-QuickPic). After farther inspection found hot water valve could have been from bad connection to valve from hose. Performed diagnostics mode and found leaking at cold inlet valve. Spoke with customer on hot water valve and he stated that they did have the hot hose bust in the past. Will need to replace cold inlet valve to correct water leak. Removed failed inlet valve and installed new. Performed diagnostics mode and inspected for possible water leaks, none found. Monitored all other operations. All tested good.

Near Vino Rossi Rd, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator water dispenser dripping water. Upon further inspection, I tested the water dispenser and after stopping the dispensing, the water dropped a few times onto the door. The customer advised that he was told that it’s normal for water to drip after dispensing. I contacted Techline and spoke to Rick and advised of my findings. Rick advised that it is not normal for the water the drip after dispensing and advised to check all water line connections due to air being suctioned back into the line and causing the drip. I advised that I was replacing the FC door door due to recommendation from Whirlpool. Provided File #7727083142. I removed and replaced the fc door and tested the water dispenser and no water dripped after dispensing. No water leaks observed during service, job completed."

Near Sedbury Way, Cedar Park, TX 78613
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived to inspect unit with touch screen making own selections. Found screen is only available in the door and the door would need replaced to complete repairordrng 1 W10282802 (door/mw)"

Near Crosswind Ct, Cedar Park, TX 78613
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to diagnose a refrigerator that is not cooling. Found failed compressor and evaporator. Compressor, evaporator, filter dryer, and process stub will need to be installed. Office will need to set return appointment for 2 hours.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10317014 (evaporator) and 1 WPW10507886 (compressor)"

Near Honeysuckle Trail, Austin, TX 78759
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site and performed simple repair on filter housing resulting from improper install.All checks good. Unit is now operating as designed.

Near Carlisle Dr, Austin, TX 78757
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for customer complaint of freezer door not closing, I found the brackets/rails not closing all the way, ordering brackets. ; ordrng 1 W10625067 (bracket) and 1 W10625068 (bracket)"

Near Evidence Cove, Spicewood, TX 78669
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site to replace faulty damper control, I replaced damper, unit tested good."

Near Dayridge Dr, Dripping Springs, TX 78620
Al R.

Al R.

DRYER MAYTAG MEDC465HW0 "Arrived to inspect dryer issues.Confirmed the complaint and r&r the fuse, element and cutoff.Reassembled and unit operates as designed.Job complete No excessive lint buildup on the dryer"

Near Thoroughbred Dr, Killeen, TX 76549
Wesley P.

Wesley P.

DISHWASHER LG LDF7551ST Arrived on site and charged half service fee to complete an install mount. No parts needed.. All is operating as designed.

Near Carlisle Dr, Austin, TX 78757
Jonathan  S.

Jonathan S.

MICROWAVE GE JVM1630CJ01 "Arrived on site for microwave exhaust fan making abnormal noises. Tested operation and sounded as object interfering with fan. Removed exhaust vent and found bird, wasp and mud dauber nest in venting. Will need to remove nest and clear with shop vac. Removed nest and cleaned fan blade and shop vac venting and fan housing. Reinstalled vent and tested operation. All tested good.

Near Bonham Loop, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDF550SAAS0 "Arrived on site for customer complaint of unit not washing, found faulty wash motor, I replaced wash motor, unit tested good.

Near Loop 165, Dripping Springs, TX 78620
Clif L.

Clif L.

DRYER WHIRLPOOL WED6620HC1 Arrived on site to diagnose a dryer that is making abnormal vibration noise. Found lint accumulation on blower wheel fins. Removed lint and tested unit. Found all is functioning properly at this time.

Near Leitrim Way, , TX 78653
Al R.

Al R.

WASHER WHIRLPOOL 12345678 "While servicing dryer customer decided she had no major concerns about washer, so no services were preformed on washer.

Near Chimney Rock Rd, Killeen, TX 76542
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect panel for scratches, upon inspection found the panel was scratched on the front and side, replaced panel after confirming warranty info and reinspected, no problems found. Job complete"

Near Legend Trail, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site to inspect panel for scratches, upon inspection found the panel was scratched on the front and side, replaced panel after confirming warranty info and reinspected, no problems found. Job complete"

Near Legend Trail, New Braunfels, TX 78130
David  Z.

David Z.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site to diagnose washer / dryer unit that customer found pieces of plastic in. Examined washer and found that the inside of the tub ring had been scraped on the inside, but unit was not actually performing incorrectly. Ran unit and verified basket is not out of balance and there is nothing banging or rubbing. Went over use and care as this was likely due to overload and items coming above the basket. No repair needed as this was cosmetic and is instruct only. Call complete."

Near Ryan Dr, Austin, TX 78757
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the compressor and vacuumed the system. It held a 30 psi vacuum. I charged the system with 5.3 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Ridgeline Blvd, Cedar Park, TX 78613
Wesley P.

Wesley P.

DISPOSAL WHIRLPOOL CTM01 Arrived on site and replaced disposal after finding motor failed on old disposal. Unit is now operating as designed.

Near Carlisle Dr, Austin, TX 78757
Jacob S.

Jacob S.

DRYER WHIRLPOOL WHD5090GW0 Arrived onsite for unit not heating. Tested unit. Unit test good. No issues. Gave customer instruct that the unit will take longer to dry than a bigger size dryer. No issues at this time. Job complete

Near Barton Springs Rd, Austin, TX 78704
Andy  B.

Andy B.

WASHER WHIRLPOOL KDTE304GPS0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Alton Pl, Round Rock, TX 78665
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and found L1 and common were swapped inside outlet and causing dryer to make a load noise from motor overloading. Apartment maintenance will correct power to dryer no further repair is needed at this time, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED5620HW1 "Arrived on site and inspected dryer and found L1 and common were swapped inside outlet and causing dryer to make a load noise from motor overloading. Apartment maintenance will correct power to dryer no further repair is needed at this time, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
Clif L.

Clif L.

WASHER WHIRLPOOL WTW4855HW0 Arrived on site to diagnose a washing machine that is not completing cycles. Tested unit and found no mechanical failures or error codes at this time. Advised customer on best loading procedures and load sizes for proper performance. No leaks were found at time of service.

Near Samuel Welch Way, Manor, TX 78653
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived onsite for a refrigerator not dispensing ice. I found the ice bucket not locked in place because the harness was in the way. I corrected the harness and locked the bucket in place. I tested the unit and it dispenses properly. Call complete.

Near Ridgeline Blvd, Cedar Park, TX 78613
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to replace control and deli door, after replacing, unit tested good."

Near Rocking A Trail, Spicewood, TX 78669
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect wall oven temperature concerns.Powered the unit on and set oven to 350.Unit reached temperature slightly above 350, so I calibrated the unit temperature and unit now reads exactly match those of my temperature sensor.Job complete"

Near Highknoll Ln, Georgetown, TX 78628
Scott  M.

Scott M.

OVEN KITCHENAID KFGD500ESS04 Arrived on site for for lower oven not heating . All other elements are working . Found lower igniter failed . Replaced igniter . All bake / broilers are fuctioning correctly . Nongas leaks detected at time of service . Job complete .

Near Irma Dr, Austin, TX 78752
Scott  M.

Scott M.

WASHER MAYTAG MVWC565FW2 "Arrived on site ,replaced control . Ran calibration and diagnostics wash. No errors and all checked normal . No water leaks detected . Job complete ."

Near Lipton Loop, Del Valle, TX 78617
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site to diagnose a dishwasher that is tripping the breaker. Found the neutral wire not wired properly and touching junction box case. Rewired unit properly and found all is not working properly. No leaks were found at time of service.

Near Carswell St, Austin, TX 78653
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site and inspected refrigerator and found lights are not on, user interface is registering a door open and constantly chiming, and there is no ice production. Spoke with tech line and they recommended disconnecting deli control board, lighting has returned and user interface is no longer displaying a door open. Ran test 57 and 45 and 15 and all icemaker functions pass.

Near Talbot Ln, Austin, TX 78746
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE704DSS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump and motor assembly and the lower right rail. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

Near Bramblecrest Dr, Austin, TX 78726
Scott  M.

Scott M.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site found element had failed causing thermal fuse to fail. Replaced fuse , will need to order correct element . Cleaned lint out of unit . .; ordrng 1 WP3387747 (element)"

Near Alomar Cove, Del Valle, TX 78617
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOCA7EC0HZ01 Arrived to install previously ordered console. Removed and replaced the console and tested good

Near Lavon Bend, Austin, TX 78717
Andy  B.

Andy B.

WASHER GE WCSR4170G3WW Arrived on site for washer knob broke and hot water only trickles out. Tested and inspected unit and found failed timer and water valve. Called carol for authorization no water leaks present at time of service. Was paid in full on CC; ordrng 1 WH49X10083 (TIMER )

Near Jacks Pond Rd, Austin, TX 78728
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site and inspected refrigerator and found refrigerator is not cooling Exterior cabinet has been modified/damaged. Someone has drilled multiple holes into cabinet wall and door to add swing type locks to the exterior.

Near Dove Springs Dr, Austin, TX 78744
Richard P.

Richard P.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived onsite for the dishwasher gasket came off. Upon inspection found that the gasket was hanging . Reinstalled gasket and tested dishwasher and it tested good and no leaks detected. Complete

Near Village Path, New Braunfels, TX 78130
James C.

James C.

VENTHOOD KITCHENAID KXW8736YSS0 Arrived on site and found lights not working and blower not running. Removed filters and found blower assembly missing. Tested voltage to lights and found to be good. Tested lights and found both bulbs bad. Instructed builder of findings. Job complete

Near Umbrella Sky, Liberty Hill, TX 78642
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and replaced control and panel diagnosed by previous technician, after replacement it completed a diagnostic cycle and is progressing on a normal cycle. No water leaks detected at time of service, job complete"

Near E 6th St, Austin, TX 78702
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site to install previously diagnosed parts. Open box for new door and found the wrong part. Ordered new door and will return .; ordrng 1 W10877562 (glass-door)

Near Leader Dr, Killeen, TX 76549
Scott  M.

Scott M.

DRYER MAYTAG MED6630HC0 "Arrived on site , replaced motor ,wheel ,used repair kit ,sound pads ,pipe ,noise kit . Tested unit ,unit is back down to normal sounding . No lint build up at time of service . Job complete ."

Near China Rose Dr, Austin, TX 78724
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID WRB322DMBW00 "Arrived on site for refrigerator that was not cooling the refrigerator section. Inspected unit and work area. Tested unit in service diagnostics and tested the damper door. Damper door did open and close. Tested evaporator fan and found evaporator fan not turning on. Remove evaporator cover and tested voltage going to evaporator fan. Found 12 V AC going to fan. Unit is supposed to be sending 6 V +/- 15% to fan. Tested evaporator fan and found it open. Tested unit icemaker and found in proper voltage going to the icemaker as well. Advise customer they would need to replace the control and the evaporator fan for proper function and guarantee on service.Replaced evaporator fan and control and programmed the refrigerator control. Tested unit and unit began to cool as designed. Refrigerator began cooling and unit is operating as designed.

Near Beverly Cox Dr, Waco, TX 76705
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC1 Arrived to inspect washer errors.Ran diagnostics test mode and unit gave the following codes.F5 E3F0-E5F2E1F6-E2Confirmed all functions of the unit work properly through diagnostics test mode and unit.Calibrated the unit.All water lines were dry at the time of service.Job complete

Near Silver Valley Ln, Georgetown, TX 78626
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced freezer compartment door and unit is working as designed. Call completed.

Near Panther Way, Hewitt, TX 76643
Wesley P.

Wesley P.

WASHER MAYTAG MHW7000AW0 Arrived on site and found unit operating as designed. Customer wanted a once over due to an off balance load that occurred.

Near Meadowheath Dr, Austin, TX 78729
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site ,dropped conversion kit off . Job complete ."

Near Wall St, Austin, TX 78754
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Arrived on site to diagnose refrigerator that was staying warmer in the RC then normal. Found temps of 42 in RC and -15 in FC. Found FC was set to max cold, and neither compartment had anything in it. Talked to tech line to confirm values for FC were too cold, and with it set to max the RC was getting minimal diversion and cooling. Increased FC to recommended setting, and was informed it would take about 3 days to normalize. Advised maintenance of this setting mismatch and to recheck per tech line. No fault found, call complete."

Near Philomena St, Austin, TX 78723
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived to inspect unit missing seal. Found unit to have door seal. Checked diagrams and found plastic tubs do not come with outer edge seals like SS tubs.

Near Horse Trap Ln, Austin, TX 78717
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFE525SOHT0 Arrived on site for oven door not closing. Inspected unit and work area. Found failed door hinge. Disassembled door and replaced failed hinge. Tested door operation and heating operations. All tested good.

Near Hi Cir W, Horseshoe Bay, TX 78657
Lou S.

Lou S.

VENTHOOD WHIRLPOOL KVWB606DSS2 "arrived on site to inspect venthood light. Upon further inspection, I tested all three lights and the rear light does not come on. I tested the light itself and it showed to be good. I checked voltage ad it was good. I found that the light bulb was not connecting good to the socket. I removed and replaced the light assembly and retested and it is operating as designed. Customer not available to sign receipt. Job completed."

Near Loyal June Trail, Leander, TX 78641
Jonathan  S.

Jonathan S.

ICE MACHINE KITCHENAID KUIX305ESS1 While there for the refrigerator the customer stated there ice maker is constantly over filling with ice. Inspected unit and work area. Ran diagnostics mode, no error codes were present. Called tech line spoke with Adrian(SR#77270693). Adrian instructed to test the temperature reading of the thermistor. Found thermistor out of temperature range, tested at 7 K ohms for 32 degree ice water, should have tested at 8.5 K ohms. ordrng 1 WPW10511923 (BIN THERMISTOR )"

Near Ladera Tr, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT920SADM3 arrived on site and found front panel is damaged, replaced it and dishwasher is now correct. No water leaks from connections at time of service, job complete"

Near Hiline Rd, Austin, TX 78734
Al R.

Al R.

RANGE WHIRLPOOL WFG540H0ES1 Arrived to install previously ordered parts.Job complete

Near Longview Ln, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL JFI2089WES4 Arrived onsite for the refrigerator not working properly. Upon inspection found that the refrigerator was unplugged. But customer was stating that they were having issues with the UI. Plugged refrigerator back in and found that the UI was not working just had squiggling lines on the display. Complete

Near Spyglass Cove, Austin, TX 78737
David  Z.

David Z.

REFRIGERATOR ELECTROLUX EI26SS30JW "Arrived on site to diagnose a refrigerator that is not dispensing ice, is not dispensing water, and had a stuck dispenser lever. Customer informed me that they had attempted to replace the dispenser control and lever and shortly after it had stopped dispensing water, and that the replacement part was from a newer unit. When I tested the unit I could hear the water valve making noise, but no water was being dispensed. When I tested the ice dispenser the dispenser door slammed open and immediately closed, and doesn’t stay open. The auger is also not turning at all. I did hear the icemaker attempt to fill, but found no water in the mold (did However feel ice inside the mold that isn’t harvested). Advised the customer that it sounds like the inlet valve has failed, but that we also need to replace the dispenser control and lever with the correct parts. This should show us if further repairs are needed. Also advised customer it may need a UI if the mechan

Near Scribe Dr, Austin, TX 78759
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for units fan making noise. Found screw stuck in blade removed screw test unit and unit test good job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit making noises during its cycle. Tested unit. Found that suspension was out of alignment and touching the top from underneath. Re adjusted spring. Tested unit. Unit test good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Al R.

Al R.

WASHER WHIRLPOOL WTW4816FW2 Arrived for dryer and found the washer was totally dead.Unit will need a control to complete the repair..Job complete

Near Fairhaven Gateway, Georgetown, TX 78626
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite for a refrigerator making a high pitch buzzing sound. I found the noise coming internally from the compressor. I found the longer the compressor ran the louder the noise became. The compressor needs to be replaced to complete service. Ordering W11209866 COMPRESSOR & W10913906 COUPLER. Marking the drier as UORV. Sending routing a message to weigh the call for 2 hours & RS.; ordrng 1 W10913906 (COUPLER) and 1 W11209866 (COMPRESSOR)

Near Pencil Cactus Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to replace inner door panel and found console is crushed on the right hand side, took one picture of damage. Called builder to determine whether this was new damage builder did not answer and did not call back. Will bring back control panel, door panel and hinges and originally diagnosed inner door panel in case more damage is done in the meantime.; ordrng 1 8534853 (arm,hinge right) and 1 8534854 (arm,hinge lf) and 1 W10897411 (console) and 1 W11028373 (panel)"

Near Sydney Carol Ln, Austin, TX 78734
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived onsite for the refrigerator ice maker not working properly. Ran diagnostics and found that the water valve was not providing water to ice maker. Replaced valve and tested. Ice maker tested good. Water valve tested good. Complete

Near Prickly Pear Pass, Buda, TX 78610
Paul R.

Paul R.

WASHER LG WM2233HW Arrived onsite for the washer filling with water when not in use. Ms also stated the unit has leaked from underneath and run out on the floor. I found the drain screen not screwed in all the way causing a leak at the bottom. I found no water in the tub or basket when I arrived. I ran diagnostics and the unit completed the cycle and worked as designed with the valves shutting off properly. Ms stated that it doesn’t happen all the time. I advised ms about a softener and whole house filter to catch debris. At this time there are no other failures.Call complete.

Near W Rim Dr, Austin, TX 78731
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer that is leaking. Inspected unit and work area. Placed unit into diagnostic mode and found an F3 E2 (inlet water temperature fault), F0 E4 (spin limited by water temperature), and F8 E6 (water hazard- lid ion for more than 10 minutes after water in the tub) error codes. Tested unit in diagnostics mode and found the unit leaking water at the end of the cycle. Leak is small but was coming from the inlet valve. Tested water pressure from wall and water psi read 65 psi and dropped to 50 when under a load.; ordrng 1 W11165546 (valve)"

Near Remington Park Dr, Robinson, TX 76706
Jacob S.

Jacob S.

WASHER MAYTAG MVWB835DC3

Near Zequiel Dr, Austin, TX 78744
James C.

James C.

DISHWASHER WHIRLPOOL WDT790SAYM2 Arrived on site and tested operation. Unit has fault for cold water inlet and heater turned off. Found unit filling with very little water. Tested water flow from supply and found to be good. Ran diagnostics again and found unit would start normally then the pump would stop and the diverter would continue to run but would not allow manual advancement. Unplugged unit to reset control and tested again. Unit functioning properly in diagnostics and no faults after cycle has completed. Unit tests good. Job complete

Near Bella Risa Dr, Georgetown, TX 78633
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE104ESS1 "Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the pump due to the F9 error. I cleared the code and ran the diagnostics cycle. The unit completes the cycle but doesn’t heat. I found the heater circuit good from the control. I found the heater-L1-neutral molex connector on the harness burning up at the control. The control and the harness needs to be replaced to complete service. The unit needed all 4 lower rack wheel assemblies because the wheels had all come off but only two were ordered. Ordering parts authorization, 2EA WPW10195417 lower roller asm, & W11027902 HARNS-WIRE. Marking the control as UORV.; ordrng 1 AUTHORIZATION (PARTS AUTHORIZATION ) and 1 W11027902 (HARNS-WIRE) and 2 WPW10195417 (lower roller asm)s"

Near River Wood Ct, Austin, TX 78731
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFC2089BEP03 "Arrived on site for ice build up in freezer. Found gasket not sealing to cabinet,removed door,adjusted slides,adjusted door and gasket checked door operation good,checked seal good"

Near The Hills Dr, The Hills, TX 78738
Jonathan  S.

Jonathan S.

MICROWAVE IKEA IMBS104GSS02 )Arrived on site for microwave not starting and light not coming on. Inspected unit and work area. Found light not coming on when the door is opened, and microwave not activating. Performed diagnostics and tested switches, found switch not making contact on the right side of the unit. Replaced switches and interlock. Reassembled unit and tested operation. All tested good and light comes on when door is open."

Near Meadowlakes Dr, Meadowlakes, TX 78654
Lou S.

Lou S.

VENTHOOD KITCHENAID KHVU761RSS1 "arrived on site to install previously diagnosed and ordered part. Removed and replaced the light switch and tested. Lights stayed on for approximately 2 mins and then turned off and I could smell the scent of burning metal. I unplugged the unit and removed the switch and put the old switch back in and contacted Techline. Spoke to mike and advised of my findings and he advised that the issue is with transformer getting too hot. I found that the plastic housing where the transformer is located was extremely hot. Mike advised that the housing is a fan blower that’s supposed to keep the transformer cooled. He suggested to check both the fan and transformer. When I removed the transformer, I found it had melted the fan blower housing but there was not fan inside the housing. I am ordering the transformer kit and office to schedule return service. ; ordrng 1 W10252117 (transformer)"

Near Chadwick Drive, Georgetown, TX 78628
Jacob S.

Jacob S.

RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite to replace UI control panel. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service

Near Plume Grass Pl, Round Rock, TX 78664
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace panel. Found new panel is damaged will need to re order front panel. Ordering W11230181 office to reschedule ; ordrng 1 W11230181 (FRONT PANEL ) and 1 W11230181 (FRONT PANEL )

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

WINE COOLER WHIRLPOOL WUW35X15DS02 "Arrived onsite for unit door having a bend. Looked at door, door had bend on the top left side. Replaced door. Tested unit. Unit test good. No issues at this time. Job complete"

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF518SAHM Arrived onsite for unit having scratches on control panel. Saw scratches on control panel. Replaced control panel. Tested unit. Unit test good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0ES1 Arrived on site for hinge/ door issues . Found left reciver bent . Replaced hinges . No other issues found with range . Job complete .

Near Shady Ln, Austin, TX 78721
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT138FZDM01 "Arrived on site for leaking ice maker . Found extension inlet tube missing ,causing water to spray on to floor of freezer . Replaced tube with truck stock ( part # WP2174755 ) . Tested unit , water is now properly filling ice maker . No water leaks detected at time of service . Job complete .; ordrng 1 WP2174755 (tube-inlet)"

Near Shady Ln, Austin, TX 78721
James C.

James C.

REFRIGERATOR WHIRLPOOL WZF34X20DW01 "Arrived on site and found drier removed and evaporator lines disconnected. Installed new compressor, drier, stub and evaporator. Charged with 4.6oz 134a and tested operation. Unit tests good. Job complete"

Near Moorlynch Ave, Pflugerville, TX 78660
James C.

James C.

DRYER WHIRLPOOL CSP2861TQ1 Arrived on site and tested operation. Tested all fuses and found to be good. Found the shut off valve at the burner was in the off position. Turned valve on and tested operation. Unit tests good. Job complete

Near Interstate 35 Frontage Rd, New Braunfels, TX 78130
Kevin B.

Kevin B.

DRYER MAYTAG MDE6000AYQ "Arrived on site and inspected dryer and found customer is experiencing squealing during operation. Disassembled dryer and found right side wheel is broken, customer has elected to replace both wheels and belt is worn.

Near Westbrook Dr, West Lake Hills, TX 78746
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for cooling issue. Ran diagnostics fresh food fan not running,removed deli control found water in housing and broken wires to harness,disconnected ui and power cycled unit,ran diagnostics fan not running. Removed cover found corrosion on harness,disconnected harness found broken pin from Red to black.

Near Foy Dr, Austin, TX 78734
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Arrived onsite and installed doors. Unit is now operating as designed. Cosmetically correct.

Near Silver Creek Dr, Austin, TX 78727
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for replace drain fitting on freezer hose. Took unit apart. Found that drain hose was clogged. Removed debris and ice from fitting. Water was falling through drain hose. No leaks at this time. Job complete

Near Pond View Pass, Buda, TX 78610
Paul R.

Paul R.

WASHER WHIRLPOOL MHW5500FC1 Arrived onsite for a washer displaying an F9E1 suds error message. I ran the auto diagnostics cycle and found an F9E1 & F3E1 stored codes. I found the drain pump running but the water was draining out very slowly. I found a lot of residual detergent in the tub causing suds. I explained to the customer about running a clean washer cycle. I found the pump screen full of debris and cleaned it out. I tested the unit and it is working as designed. Call complete.

Near River Wood Ct, Austin, TX 78731
David  Z.

David Z.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to diagnose washer that was still continuing to bang, leaked once, and is constantly producing an oversuds code even with no soap. Customer showed me his unit has shifted from the vibration. Performed diagnostics and found error codes F5E4 door not open error, F9E1 long drain, F0E5 off balance load, F0E2 oversuds. Ran unit and was not able to see any suds buildup, and did not find a leak at this time. When unit is loaded it does bang around with anything other then a few articles of clothing. Called and talked to Austin at tech line, SR7727073130. Tech line recommended Tub replacement, pressure sensor. Since suspension has been replaced already.

Near Krueger Ln, Austin, TX 78723
Andy  B.

Andy B.

DISHWASHER AMANA ADB1400AGS1 Arrived on site for dishwasher not draining. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Catania Loop, Hutto, TX 78634
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBK206BSS00 Arrived on site to test unit for no display. Test unit and found bad thermal fuse. Replaced fuse under one year parts and labor warranty. Test unit and found lower oven blower not coming on. Will order new blower WPW10260254. ; ordrng 1 WPW10260254 (BLOWER LOWER OVEN )

Near Cicero Ln, Austin, TX 78746
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to replace damaged parts to unit. Replaced damaged parts. Tested unit. Unit test good. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site and inspected dishwasher and found standing water inside ran drain pump and water is not moving. Inspected connection at garbage disposal and found knockout was never removed by builder. After removing dishwasher will now complete a diagnostic cycle. Recommended customer use dishwasher magic to clean any residue from interior, Hot water should be ran at kitchen sink until highest temperature is reached before dishwasher Cycle is started. Incoming hot water is important so detergent will dissolve properly. Also recommended that customer set detergent pods in the left-hand front corner provide the best chance that it will dissolve properly. No water leaks from connections at time of service, job complete"

Near Flowing Brook Cove, , TX 78738
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW5840BW0 "Arrived on site and inspected washer and found saved error codes F5E1, F7E5, ran all functions through manual cycle I found components are operating properly but when gear case assembly was inspected found it is leaking oil. A new gear case, cam kit, belt, and actuator would be needed to correct the issue.

Near Ridgewood Rd, Austin, TX 78746
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer not spinning correctly. Ran diagnostics and found error code F0E5. Unbalanced error. Customer stated that the washer would not spin when they wash one or 2 garments. Advised customer by washing 1or 2 garments will cause the unbalanced issue and the no spin issue. Advised to wash an even amount of garments to prevent the unbalanced issue and the no spin issue. Ran the washer through all the tests cycles and it tested good. Complete

Near Marden Ln, Austin, TX 78739
Lou S.

Lou S.

WASHER WHIRLPOOL WTW4950HW1 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Unit operated as designed. I manually tested the agitation mode with water in the tub and could hear a screeching noise. I removed the washplate and found 2 dimes underneath. Put the washplate back on and retested and could still hear the screeching noise. I removed and replaced the gearcase and cam and while removing the cam, I found a small amount of gearcase oil under the cam pulley. Reassembled the unit and calibrated then retested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Forest Trail, Cedar Park, TX 78613
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived to install previously ordered parts.Job complete

Near Crested Butte Way, Georgetown, TX 78626
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for unit tripping breaker. Test unit and found mounting screw hitting black wire on filter board. Secured screw test unit an dunit test good job complete.

Near Middle Fiskville Rd, Austin, TX 78751
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW8000DW0 Arrived onnsite and repaired valve chatter by replacing control and valve. All checks good. Unit is now operating as designed.

Near Blackthorn Dr, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for damaged door skins. Replaced both door skins checked door operation good.

Near Cam Arbolago, Lakeway, TX 78734
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived onsite for the refrigerator making a noise. Upon inspection found that the compressor is the causing the noise which it’s a normal noise for these compressor. Did a complete once over and refrigerator is working as designed. Complete

Near Leadtree Loop, , TX 78610
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to replaced sump and motor. Replaced motor test unit for leaks no leaks present job complete. Unit working as designed.

Near Arapaho Dr, Kyle, TX 78640
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived to inspect whistling noise from above microwave.Turned on the fan and discovered the whistling noise was in fact coming from the exhaust from the house and not the actual microwave.Customer called builder and builder showed up to fix the issue.Job complete.Microwave works as designed.

Near Conchillos Dr, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE LFSS2612TP Arrived on site and replaced cover. All checks good. Unit is now operating as designed.

Near Loch Linnhe Loop, Pflugerville, TX 78660
Al R.

Al R.

OVEN WHIRLPOOL KODE300ESS02 Arrived to install previously ordered parts.Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE505W0HZ1 Arrived on site for range that would not turn on. Inspected unit and work area. Tested voltage at the wall and was getting proper voltage. Tested voltage at the control and found missing voltage. Tested voltage at terminal block and found the L1 wire had grounded and separated at the terminal block. Stripped the wire and reattached the L1 wire to the connector at the terminal block. Tested unit and unit operated as designed. Call complete.

Near Corinne Dr, Killeen, TX 76549
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer taking a long time to dry clothes. Ran diagnostics and found that the dryer is working properly but the wall vent is completely clogged. Informed customer of situation. Complete

Near Sanchez, New Braunfels, TX 78130
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MRT118FFFE04 Arrived on site for refrigerator not cooling and making noise. Performed temperature test in RC and FC and found temperature within range. Found noise to be normal. Instructed customer on use and care and practice for best performance. Showed customer user care guide page 17 on noise. No repairs are needed at this time. No water leaks present at time of service.

Near Fairway Green Cove, Round Rock, TX 78664
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for door not flush with left side,no issues for seal called tech support per tech support normal for new door not to be flushed with existing door and unit is in spec SR#7727074469"

Near Bunny Hop Trail, Austin, TX 78734
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDT710PAHZ0 "Arrived to inspect unit with cracked hose, found hose pinched and drain side hose and found fitting for sump had cracked and was in high loop hose. Had to replace sump assy and hoses to repair"

Near Austin, TX 78726
Brandon C.

Brandon C.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Arrived on site for customer complaint of unit leaking, found leak coming from ice maker, I replaced ice maker, unit tested good."

Near Cox Rd, Blanco, TX 78606
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW3090JW "Arrived on site ,replaced inlet valve . Water is turned off at home . Unable to test for any water leaks . Job complete .Did take quick pics on installation. Job complete"

Near Canoga Ave, Austin, TX 78724
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to replace float switch. Replaced float switch. Test unit and unit test good job complete dispenser opening correctly.

Near Red Rock Cove, Austin, TX 78749
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to diagnose a dishwasher that was not draining on new install. Found knockout in garbage disposal still in place preventing draining. Removed knockout. Drained dishwasher. All is now working as designed. Call complete.

Near Canoga Ave, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC48FTS02 "Arrived on site for no cool. Unit running compressor not powering on,fans running,power cycled unit compressor not powering on,good voltage to inverter diagnosed failed inverter. Installed a new inverter powered unit on compressor powered on.

Near East Ln, Austin, TX 78732
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived to install previously ordered part.Job complete

Near Longview Ln, Georgetown, TX 78633
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install light module in freezer section, after replacing the module, found the lights in freezer and fresh food section remained off, found other failed light module in fresh food section ; ordrng 2 W10843828 (module)s"

Near Ranch Rd, Stonewall, TX 78671
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect unit with titled tub, found shock missing, replaced and tested unit ."

Near Windroot St, Austin, TX 78728
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived on site to diagnose a refrigerator that is not cooling properly. Found a refrigerant leak in evaporator which has contaminated the sealed system. Also noted oil from leak has leaked over evaporator thermistor causing corrosion on it as well. Thermistor will corrode new coil and will need to be replaced at same time as evaporator. Office will need to set return date and set an appointment for two hour job. Customer was not able to provide receipt for warranty status today and will need to have proof of purchase available on return trip .; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 WPW10383615 (thermistor)

Near Chapel Rd, Waco, TX 76712
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Found timer does not move once set to desired drying cycle. Found timer motor has failed. Installed new timer and tested. Unit tests good. Job complete

Near Hobby St, Georgetown, TX 78633
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4855HW1 "Arrived on site , replaced gear case ,belt , and hub . Ran calibration and test wash all checked normal . No water leaks detected at time of service . Job complete ."

Near Arthur Vandenburg Way, Manor, TX 78653
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to replace ice bucket.

Near Antioch Ave, Pflugerville, TX 78660
James C.

James C.

DRYER WHIRLPOOL WED8200YW0 Arrived on site and installed new belt. Tested operation and found unit working properly and no squeaking sounds when running. Job complete

Near W Legend Oaks Dr, Georgetown, TX 78628
Lou S.

Lou S.

REFRIGERATOR LG LFX31945ST/05 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer played a video of the noise which sounded like one of the fans rubbing on ice. I found a small amount of ice built up on the FC evaporator cover. I removed the cover and found a nice frost pattern on the evaporator and found ice inside the fan housing. Removed the ice and reassembled the Evap cover. Advised the customer that they had an air leak in the freezer section possibly from a food item getting in between the door gasket and the chassis keeping the door from closing all the way and sealing. Checked all fans and all are operating as designed. No water leaks observed during service, job completed."

Near Palomino Bend, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5090JW0 "Arrived on site , replaced main control . Ran diagnostics , all checked normal . Job complete ."

Near Canoga Ave, Austin, TX 78724
Paul R.

Paul R.

MICROWAVE KITCHENAID KCMS2055SSS2 Arrived onsite for a microwave with the push button to open the door not working and dents in the door. Ms stated they decided not to replace the door when the office told them how much it was. I found the door button broken not allowing the door to open. I replaced the door button and the door works as designed. Call complete.

Near Evening Primrose Path, Austin, TX 78750
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE320M0ES1 Arrived on site for range burners not operating properly. Tested and inspected unit and found all operations are normal. Instructed customer on use and care and practice for best performance. Unit is operating as designed. No repairs are needed at this time.

Near Chris Kelley Blvd, Hutto, TX 78634
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for frost in freezer. Found small traces of frost in freezer,checked door seal good gasket is sealing g correctly,found large gaps between liner and cabinet,added adhesive to gaps between liner and cabinet"

Near Mediterra Point, Austin, TX 78732
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found part broken in box. Reordered diffuser and rescheduled ; ordrng 1 W11317276 (diffuser)

Near Blackberry Rd, Salado, TX 76571
Al R.

Al R.

WASHER AMANA NTW4516FW3 Arrived to inspect washer filing issues.Confirmed through diagnostics test mode the valve was defective.Removed and replaced it.Reassembled and calibrated.All water lines were dry at the time of service.Job complete

Near Beck St, Florence, TX 76527
Jonathan M.

Jonathan M.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site from freezer that was making a vibrating humming noise. Inspected unit and work area. Found noise coming from condenser fan and compressor. Removed back panel and found wire harness vibrating against the condenser fan. Adjusted wire harness and unit worked as designed. Call complete.

Near S Pea Ridge Rd, Temple, TX 76502
Paul R.

Paul R.

REFRIGERATOR GE PSB48YSKCSS Arrived onsite for a refrigerator with a water leak at the top of the RC section. I found traces of a water leak coming from the filter area but the unit is no longer leaking. Ms stated it leaked for about 2 days after she changed the filter but it stopped. I showed ms a couple of things to watch for if it starts again but at this time there are no water leaks present. Call complete.

Near Cat Mountain Dr, Austin, TX 78731
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator PO and freezer not cooling. Tested and inspected unit and found ice buildup on FC and RC evaporator covers. Checked pantry control and found water inside and on control. Will need to replace both evaporator fans with harness and pantry control to complete repairs. Advised customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11087438 (motor-evap)

Near Tucek Rd, Taylor, TX 76574
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for washer not going into wash cycle . Ran diagnostics got 4-3 error . Test wash ,motor wasn’t pumping water . Checked for correct voltage . Replaced sump and motor . Ran test wash , unit is now performing normally. But new sump is leaking from tube on wash motor . ordrng 1 W11025157 (SUMP)"

Near Vigilance St, Manor, TX 78653
Robert J.

Robert J.

WASHER WHIRLPOOL WFW92HEFW0 Arrived onsite to replace parts previously ordered. Installed new shock absorbers and tested functionality. No more noise present and no leaks detected.

Near Passare, New Braunfels, TX 78132
Paul R.

Paul R.

COOKTOP JENN-AIR JED8430ADB "Arrived onsite for a cooktop that makes a pop when the RF burner is turned on and the circuit breaker trips. I found the breaker off when I arrived. I turned the breaker on and tested the unit. Nothing came on. I turned the breaker off and accessed the junction box. I found the neutral wire and ground wires disconnected at the junction box. I connected the neutral wires and ground wires. I tried turning the circuit breaker on and it trips the breaker immediately. I found the fan switch broken which is causing part of the problem. The neutral wires only go to the fan switch and indicator lights on this model. The fan switch , sleeve, and nut needs to be replaced and possibly an indicator lamp. The elements and burners can’t be tested until this repair is made first and I explained this to the customer.

Near Cedarcliffe Dr, Austin, TX 78750
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHB00 Arrived onsite for refrigerator that would not turn on freezer light. Inspected unit and work area. Found ice build up on switch causing it not to open completely. Removed ice frost and unit is working as designed. Call complete.

Near Hacienda Wesley, Waco, TX 76706
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KFIS29BBBL00 "Arrived on site for no ice. Ran diagnostics no error,ran harvest ice dumped ran fill test passed,ran fan motor found fan motor powering on and off,checked wire connection found with movement of power lead fan would power on or off called tech support

Near Caicos Cove, Austin, TX 78734
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WFG515S0EB1 Arrived on site for range that would not bake and allow burners to work at the same time. Inspected unit and work area. Unit is nowhere near a gas line for me to test. Therefore I replaced the valve but was unable to test it for proper verification. Call complete.

Near S General Bruce Dr, Temple, TX 76504
Leonardo C.

Leonardo C.

OVEN KITCHENAID KOCE500ESS04 Arrived on site to test unit for unit not getting to temp. Test unit at 350° and average temp at 354° perfect with In range job complete

Near Westlake Dr, Austin, TX 78746
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site and found full bin of proper sized ice. Unit functioning properly and no additional repair needed. Job complete

Near Alabaster Caverns Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS31ES0JS00 "Arrived to inspect unit with heat complaints, tested unit and found sensor out of range, replaced sensor and tested good"

Near Ennis Trail, Austin, TX 78717
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KGCU467VSS01 Arrived on site to test unit for left front knob not turning correctly getting stuck. Found unit getting stuck due to cover being to low making knob get stuck. Secured cover correctly test unit and unit test good job complete

Near Lakeplace Ln, Austin, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of no ice production, I found faulty ice maker, I replaced ice maker, unit tested good."

Near Bridle Path, , TX 78620
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerator that is tripping the breaker and making a loud sound. Inspected unit and work area. Checked voltage going to unit and found proper voltage. Placed unit into diagnostics mode and ran the compressor and condenser fan as well as the freezer evaporator fan. Unit worked as designed and did not replicate the sound the customer said she was hearing intermittently. She said that the refrigerator would not trip for days then could trip twice in a day. I could not replicate the issue and told her it could be a control or a fan if it’s the refrigerator. However, from the customers complaint about other electrical issues in the home, I advised her to check with an electrician before assuming it’s the refrigerator.

Near Fenton Ln, Belton, TX 76513
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site and inspected washer and found it will not start a cycle will start button is pressed user interface counts down you can hear relays on control board clicking but nothing else happens. Replaced control board a second time and washer will now begin a cycle, reported multiple replacement of the same part to tech line. 7727074500"

Near Traviston Dr, , TX 78738
Kevin B.

Kevin B.

COOKTOP JENN-AIR JGCP436HL00 Arrived on site and inspected cooktop and found left rear burner is hesitant to ignite. Inspected burner cap and found it was not tightened properly after orifices were swapped to propane. After tightening all caps they will ignite properly. Job complete

Near Bella Colinas Dr, Austin, TX 78738
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite and found latch harness had pulled out of place. Clipped into place. All checks good. Unit is now operating as designed.

Near Brighton Pl, Round Rock, TX 78665
Lou S.

Lou S.

OVEN JENN-AIR JJW9630DDB "arrived on site to inspect wall oven error code. Upon further inspection, the customer advised the upper oven was showing error code 4D21. I pulled the unit from the wall and turned it on Bake and the upper fan began to make a loud noise as if something was inside the fan blades, but it was clear. When we turned the lower oven on the display showed error code 4D22 and would not turn on. I placed the unit in test mode and tested each fan and both fan operated and showed 120V. I advised the customer that the lower fan is operating good and that there is possibly an issue with the main control, but due to the age of the unit, I am unable to test rpms to either fan.

Near Tanksley Cir, Georgetown, TX 78628
Robert J.

Robert J.

ICE MACHINE WHIRLPOOL JIM158XYRS2 Arrived onsite to replace parts previously ordered. Installed new pump. Tested icemachine and everything is working properly. No leaks detected. Complete

Near Copper Crest, New Braunfels, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite to replace parts previously ordered. Replaced control and ran diagnostics. Everything is working properly.

Near Anthem Ln, New Braunfels, TX 78132
James C.

James C.

REFRIGERATOR IKEA IK8FXNGFDM01 Called tech line and spoke to Dustin sr# 7727075747. Need to install compressor again and install evaporator along with new uv drier; saved tckt

Near Autumn Fire Dr, Cedar Park, TX 78613
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator not cooling. Performed temperature test and found unit is and 63° in FC and 63° in RC removed evaporator cover and found no frost pattern. Took amp draw and found 0.38 ordering SS repair and needed parts. Office to schedule return trip. 2 hour job. No water leaks present at time of service.; ordrng 1 SEENOTE (SS JOB) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

Near Shaw St, Taylor, TX 76574
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived to inspect unit with no cool. Removed cover found tabs broken. Found thermistor exposed and corroded replaced harness and secured and insulated thermistor. And replaced cover with all 4 screws, removed and replaced control kit and tested good"

Near Windmill Ranch Ave, Pflugerville, TX 78660
Richard P.

Richard P.

WASHER WHIRLPOOL WFW8620HC1 Arrived onsite for the washer spinning the clothes dry. Ran diagnostics and found error code F0E1 suds error. Called tech line and they stated that the suds error code can cause the no spin issue. During testing found that the drain pump was also not draining properly. Checked filter and found debris in the filter cleaned out filter and ran a test and drain pump worked better. Advised customer of the load and go feature to prevent the over suds issue. Ran a complete test cycle and washer works fine and no leaks. Complete . Sr# 7727074254.

Near Tornasol Ln, Austin, TX 78739
Jonathan  S.

Jonathan S.

COOKTOP KITCHENAID KCGC506JSS00 "(DS)Arrived on site for cooktop missing LP kit. Inspected unit and work area. Tested operation of the range burners. Found front right and front left burners too high. Replaced burner orifices according to LP conversation instructions. Tested ranger operation all tested good. Found front right burn knob was incorrect, does not have a simmer on the knob for the dual valve. Checked all other control knobs. Will have simmer knob sent to builder for replacement. All operations tested good. ; ordrng 1 W11380562 (DUAL KNOB)"

Near Pecan Cir, Marble Falls, TX 78654
Jonathan M.

Jonathan M.

DRYER AMANA NED4655EW1 Arrived on site for dryer with long dry times. Inspected unit and work area. Customer had a load running when I got there. Opened the dryer to find it heating. I asked the customer what was going on and she explained that the dry times were taking longer than a cycle. She was using the low heat cycles but said she’d have to r7n an extra 20 minutes in a times high heat dry to dry the clothes. I noticed her vent hose was shaped into an “S” and adjusted the placement of her dryer to allow better ventilation. Tested unit and the unit heated better than it did previously. Went over user care guide and unit is working as designed. Call complete.

Near Sawtooth Dr, Killeen, TX 76542
Lou S.

Lou S.

DRYER WHIRLPOOL WED6620HC0 "arrived on site to inspect dryer noises. Upon further , inspection, the customer provided a video of the noise and it sounded like metal to metal grinding. I disassembled the unit and found the back left roller was badly damaged. I removed and replaced the dryer repair kit..4) rollers, tension pulley roller and belt and reassembled the unit and tested. Unit is operating as designed and quiet. All lint cleaned from the unit, job completed."

Near Bravo Dr, Leander, TX 78641
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE334GPS0 "Arrived on site to replace sump assembly, after replacing, unit tested good. SR# 7727070385"

Near Farm to Market Rd Rd 962, Round Mountain, TX 78663
Robert J.

Robert J.

DRYER WHIRLPOOL WED49STBW1 Arrived onsite for dryer timer not advancing. Ran diagnostics and found that the timer is not workingnew timer was installed. Ran test and everything is working properly.

Near Common St, New Braunfels, TX 78130
Luis M.

Luis M.

ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for faulty compressor and no power to drain pump. Replaced harness,control,compressor and evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics all test passed."

Near Bruton Springs Rd, Austin, TX 78733
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher door damage. Upon further inspection, I found the outer door panel dented in the upper right corner near the handle. I removed and replaced the outer door panel then tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."

Near Campino Dr, Cedar Park, TX 78613
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived onsite for the refrigerator not cooling. Upon inspection found that freezer evaporator was frozen solid. Defrosted evaporator and replaced control box. Ordering harness and defrost thermistor and heater. Office to schedule time frame. ; ordrng 1 2188175 (heater,defrost) and 1 NEEDADEFROSTTHERMISTOR (COULD NOT FIND IN PARTS ILLUSTRATION ) and 1 W10384183 (thermistor) and 1 W10911770 (harns-wire)"

Near Parkside Dr, San Marcos, TX 78666
Jonathan  S.

Jonathan S.

RANGE JENN-AIR JGRP548HL00 "Arrived on site for commercial range for middle back burner not light and left oven not working. Performed diagnostics mode and found error code F3-E1, failed temperature sensor. Measured temperature sensor and found 1 ohm, out of range. Gained access to temperature sensor and found cut out for temperature sensor did not align with sensor, causing to short out (see SD-QUICKPIC). Called tech support and spoke with Rich, he stated to re-fabricate panel. We need to take in drill sheet metal hole bigger or metal shears cutters to panel. Found sensor would need to be relocated to correct panel issue. Will need to replace sensor and burner assembly. Office to schedule appointment for return. (Sr# 7727072497).; ordrng 1 SEENOTEANDSTICKNOTE and 1 W10859573 (PROBE SENSOR) and 1 W11319224 (BURNER CAP SET) and 1 W11319673 (BURNER HEAD)"

Near Pack Saddle Dr, Horseshoe Bay, TX 78657
Al R.

Al R.

DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived to inspect dishwasher issues.Customer concerned about drying.Ran diagnostics test mode and unit had no errors.Let unit complete test mode to reset the control.Verified all aspects of unit work as designed.Noticed there was lots of food debris in the tub and in drain.Informed the customer on importance of cleaning filter.Advised purging the hot water before starting the unit to insure hotter temperatures and optimal cleaning.Job complete All water lines were dry at the time of service

Near Coffee Berry Dr, Georgetown, TX 78626
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer control panel not working. Installed new panel that was ordered and panel control is working but also found that he door latch was not working as well. Replaced latched and washer tested fine. Complete

Near E Riverside Dr, Austin, TX 78741
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFC704FSS00 on site to complete sealed system repair for refrigerator. Upon inspecting unit noticed previous service has been done and servicer has placed a UV dye compressor on the unit which has contaminated the system. Contacted tech line and spoke with Andy.

Near County Rd 423, , TX 76655
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Arrived on site and inspected dishwasher and found wash motor isn’t running wash motor is normally

Near Schubert Ln, Niederwald, TX 78640
Richard P.

Richard P.

WASHER WHIRLPOOL WTW7000DW4 Arrived onsite for the washer not working properly. Ran diagnostics and found no error codes. All functions worked correctly and just advised customer on the how to use the washer and how it works. Complete

Near Buda, TX 78610
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived onnsite and found regulator kit to be missing hose. Advised customer that quarter inch hose is being ordered. ; ordrng 1 QUARTERINCHHOSEWITHSPIGOTTHREADSTOGOFROMWALLVALVETOFRIDGE (UKNOWN)

Near Glorious Ln, Pflugerville, TX 78660
Lou S.

Lou S.

DRYER AMANA NED5800HW0 "arrived on site to inspect dryer making noises. Upon further inspection, I found the unit to be stacked. I turned the unit on and it sounded normal. Customer placed his hand on the right side panel and the unit began to make a metal to metal rubbing noise. I found that the right side panel is badly damaged with a large dent in the lower front corner. I am ordering the right side panel and a CNOTE-2 MAN JOB. Office to schedule return service. No lint observed during service.; ordrng 1 CNOTE (2 MAN JOB) and 1 W11233548 (RIGHT SIDE PANEL )"

Near Hero Way W, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR GE GFD28GELCDS "Arrived on site for refrigerator that was melting ice, had a door handle loose, and customer could not replace water filter. Inspected unit and work area. Tested ice dispenser and cubed and crush’s ice was able to come out. Found water droplets and residue on the bottom cover. I asked the customer if she is crashed ice frequently. She said she did. I asked her if she noticed if water was leaking or dripping after they got ice. She said that she had seen that several times. I advised her that her door flap was probably not closing all the way and was letting room temperature air flow into her ice box, therefore melting her ice until the door flap closed. Advised her to remove ice from ice bin if she noticed that happen again. Adjusted her door handle and tightened the handle to the door. Customer said she doesn’t know how to replace her filter. She said she tried one time and she broke the filter. She asked that I replace it so it wouldn’t be damaged. I rep

Near Ambrose Dr, Salado, TX 76571
Jonathan  S.

Jonathan S.

WASHER AMANA NTW4516FW3 Arrived on site for washer not starting. Found unit installed outside(see SD quick pic). Found drain line laying on the ground tied into another drain ( see SD quick pic) and water inlet hooked up to outside water hose line (see SD quick pic). Found unit powering on and starting. Found failures due to installation.; ordrng 1 SEESTICKYNOTE (SEE STICKY NOTE)

Near Ridgeway St, Kingsland, TX 78639
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived onsite for the refrigerator ice maker not working properly. Upon inspection found that the ice bin is full of ice and producing ice. Found no issues with ice maker. Checked temperatures freezer is at 4 degrees and refrigerator is at 39 degrees. Found that the temperature settings were not correct adjusted temperature to recommend settings . Refrigerator is working properly. Complete.

Near Buda, TX 78610
Al R.

Al R.

OVEN WHIRLPOOL WFG550S0HZ1 "Arrived to inspect range door issues.Confirmed the complaint and removed and replaced hinges and receivers and door still didn’t work properly.Unit cabinet seems to be warped, not allowing the unit to close properly.Unit cabinet seems to be defective, not allowing door with new parts to close tightly to cabinet.Ordering research for additional repairs.; O-emld tckt"

Near Rockport St, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR MAYTAG MRT118FFFH00 Arrived on site to replace previously ordered parts for refrigerator.

Near S Oak Dr, Waco, TX 76705
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived onsite to replace parts previously ordered. Replaced door and wire cover. Tested and adjusted door. Everything is working properly. Complete

Near Horseshoe Bend Rd, San Marcos, TX 78666
Clif L.

Clif L.

WASHER WHIRLPOOL WFW560CHW0 Arrived on site to diagnose a washer that is not spinning properly. Found no mechanical failures at this time. Factory reset controls and advised of best loading procedures to ensure the unit can balance loads.

Near Domain Dr, Austin, TX 78758
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFE525S0HS1 Arrived onnsite and replaced door skin and leveled unit. All checks good.

Near Spanish Star Dr, Round Rock, TX 78664
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for a dishwasher with the soap pod not dissolving. I checked stored error codes and found an F3E3 & an FAE1. I found the unit not filling with water because the house valve was turned off. I turned the valve on and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Pflugerville, TX 78660
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven not connecting to WiFi. Upon further inspection, the customer advised that the unit would not connect and after speaking to the Whirlpool Connect Team rep, it was determined that the UI console and main control needed to be replaced. I removed and replaced the UI console and main control and programmed the unit. Customer connected unit to WiFi and the unit is operating as designed. Job completed."

Near Concho Creek Loop, Leander, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site to replace previously ordered parts. Replaced thermostat and fan assembly. Due to missing clips evaporator cover will need to be replaced as well as user interface and main control causing communication issue for defrost system. 1 W10822647 (cntrl-elec) and 1 W11172798 (CONTROL) and 1 WPW10387382 (cover-evap)

Near Fairway Ridge Rd, Georgetown, TX 78633
James C.

James C.

WASHER GE GFWH1200H1WW Arrived on site and tested operation. Found no operation from motor and unit has motor faults. Tested voltage to motor and had no voltage. Unit will need new control to repair. ordrng 1 WH12X20814 (ui board)

Near Village Commons Blvd, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4955HW1 Arrived onsite for the washer latch not locking. Installed new latch that was ordered and washer tested good. No leaks detected. Complete

Near W William Cannon Dr, Austin, TX 78745
Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KSCS25FVMK01 "Arrived on site for refrigerator that is leaking still. Inspected unit and work area. Checked waterlines going to filter housing and found no water leaks or evidence of a water leak. See photos. Inspected water valve and freezer for water leaks. Water valve was good but the freezer had an ice sheet at the bottom. See photos. Checked drain tube at evaporator and found no ice build up in the drain pan. Advised customer this might be her issue. All water lines were dry. Customer stated this issue only happens once every 6-7 days and will happen randomly, mostly when not in use. Advised her the ice build up could be defrosting and leaking out of her freezer. To,do her to call back if she had further issues. Call complete."

Near N Speegleville Rd, Waco, TX 76712
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite to replace top and control panel to unit. Replaced both parts. Tested unit. Unit test good. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit missing handle. Looked at unit. Founded that handle was not missing at all. Unit is in good condition. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven to possibly replace the previous diagnosed parts. The blower was fine but the bracket screws on the rear were loose. I tightened the screws and the oven sounds normal and is irking as designed. Call complete.

Near Thunian Pass, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 "Arrived on site for water leaking. Found floors warped uploaded pics to SD-QuickPic found water inlet to valve not fully inserted causing water to leak during icemaker fill cycle. Installed line correctly to valve,rna icemaker through a fill cycle no leaks unit working as designed"

Near Nueces St, Austin, TX 78705
Lou S.

Lou S.

REFRIGERATOR KENMORE 795.7205311 "arrived on site to refrigerator noises. Upon further inspection, I could hear the FC evaporator fan making a rubbing noise. I remove the FC drawers/door and found a large block of ice on the Evap cover. When I attempted to remove the cover, the block of ice fell off. Once I got the cover off, I found the evaporator with a good frost pattern. I removed the ice from inside the cover and the fan housing and reassembled the cover. All fans are operating as designed and the unit is cooling properly. I advised the customer that it appears that the freezer door had been left open for a period of time and the evaporator froze up and when it defrosted, the ice on the cover remained.. No water leaks observed during service, job completed."

Near Hoot Owl Ln N, Leander, TX 78641

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