Near Leander, TX 78641
Lou
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT780SAEM1 "Arrived on site to install previously diagnosed and ordered part. Due to the dispenser doo gasket hanging out, I removed and replaced the dispenser assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Lou
Job Details: 01/19/2021
RANGE WHIRLPOOL WCG51US0DS00 "Arrived on site to inspect cooktop burner not igniting. Upon further inspection, I found the front left burner not igniting but the ignitor is arcing. I attempted to adjust the burner cap and still no flame. I found the burner not getting gas. I removed the orifice and found it clogged with debris. Cleaned the orifice and tested again. Same results. I removed the orifice holder and found a large amount of debris inside the holder and cleaned it out. Retested and still go gas. I removed the valve and inspected and it is opening correctly. Inspected the gas tube and it appeared to be clear. Reassembled the unit and retested and still no gas.. No gas leaks detected during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10594394 (manifold) and 1 W10594399 (holder-orf)"
Near Austin, TX 78734
Luis
Job Details: 01/19/2021
REFRIGERATOR GE PSS26SGPASS "Arrived on site for cooling complaint. Pierced low side pressure reading +20 diagnosed a defective compressor,removed defective compressor installed a new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
Near Austin, TX 78702
Matthew
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL ER6AHKXPQ00 "Arrived onsite for ice buildup in freezer section and not cooling in the refrigerator section. Upon inspection found ice buildup was due to a faulty heater not allowing the unit to defrost properly. The ice accumulation resulted in poor air flow to the refrigerator section. Replaced the heater, tested unit and unit is functioning properly. Fans and compressor are functioning properly Job complete"
Near Austin, TX 78701
Leonardo
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL MT4155SPS5
Near Manor, TX 78653
Kayman
Job Details: 01/19/2021
WASHER MAYTAG MVWC565FW2 Arrived onsite for washer not washing clothes and leaving dry spots. Upon inspection I found the unit having intermittent issues with the timing of the lock. I accessed and replaced the control. I tested the unit and it is working as designed. No leaks detected during time of service. Job complete.
Near Dripping Springs, TX 78620
Andrew
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to test unit for panel buttons not working. Found panel ribbon is damaged. Replaced control panel, tested unit, unit works good. Job complete."
Near Round Rock, TX 78681
Paul
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL KRFC704FPS04 Arrived onsite for a refrigerator with a high pitch noise from the compressor. I tested the unit and found the compressor working as designed. I explained to the customer that this was a new style oil less compressor that sounds different than other compressors. I explained that it would ramp up and get louder if the unit is warmer than normal from the doors being open for a while and when it goes into ice production mode. I tightened the door handles. Call complete.
Near Austin, TX 78749
Leonardo
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL MDB8959SBB2 Arrived on site to test unit for unit not powering on. Test unit and found unit missed wired. White wire getting 120 when it should be 0 and black wire getting 0 when it should be 120. Corrected wires checked unit and unit not coming on. Test unit and found bad board and console.
Near Austin, TX 78729
Kayman
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not draining. Upon arrival I found out the disposal had recently been replaced. I found the tab in the disposal still in place blocking any water flow from the dishwasher I found the drain pump had failed because of over work. I broke out the tab in the disposal and replaced the drain pump. I tested the unit and it is working as designed and no leaks were detected during time of service. Job complete.
Near Leander, TX 78641
David S
Job Details: 01/19/2021
DOWNDRAFT WHIRLPOOL KCED600GBL01 Arrived on site for cooktop being cracked. I inspected the unit and work area. I found a crack along the front left burner. I replaced the cooktop and tested the unit it is working as designed. I am ordering the bezels to complete the repair. The office will reschedule when we have an eta.; ordrng 1 W10853046 (bezel-knob)
Near Lakeway, TX 78734
Leonardo
Job Details: 01/19/2021
RANGE MAYTAG MGS8800FZ1
Near Austin, TX 78746
Kevin
Job Details: 01/19/2021
REFRIGERATOR JENN-AIR JS42SEFXDA "Arrived on site and inspected refrigerator and found no power showing on display, no interior lighting and no operation. Local area had a power surge, found incoming power to be correct and spoke with Jenn Aire techline. All control boards in the refrigerator will need to be replaced and there is still a possibility refrigerator would still not work if wiring was damaged.
Near Georgetown, TX 78626
Tyler
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site for refrigerator making a loud noise according to the customer. Upon further inspection found that the customer complaint of the noise was able to be traced back to the evaporator fan motor but upon further dissembly and inspected the motor I found that when I took the back wall covering the fan blade was lightly wobbly. I found that blade itself was tight on motor but the stem was loose within motor. Replaced evap motor. Unit functioning as designed.
Near Blanco, TX 78606
Robert
Job Details: 01/19/2021
DISHWASHER KITCHENAID KDTE304GPS0 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78724
Matthew
Job Details: 01/19/2021
WASHER GE GHWS8355H0MC Arrived onsite to replace previously diagnosed parts. Replaced control and programmed to model 7. Ran a test cycle but unit would not respond properly. Unit would not progress past sensing. Spoke to HQ who got ahold of GE tech line and recommended replacing the lid switch due to its high resistance reading. Need to order and replace lid switch. Office to reschedule. ; ordrng 1 WH12X20357 (lid lock assembly)
Near Austin, TX 78744
Leonardo
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for not washing correctly. Test unit and found unit not getting enough water. Replaced fill valve test unit and unit test good job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRF736SDAW11 "Arrived on site to inspect fridge for leaking from bottom, upon inspection found the bottom freezer frozen solid, will need a drain extension, ordering drain and will need clear ice and drain. Office to reschedule; ordrng 1 W10553833 (EXTENSION )"
Near Pflugerville, TX 78660
Cliff
Job Details: 01/19/2021
REFRIGERATOR MAYTAG MFI2665XEM7 Arrived on site to diagnose a refrigerator that is not closing properly. Found freezer door hitting ice caused by collapsed drain
Near Round Rock, TX 78681
David S
Job Details: 01/19/2021
REFRIGERATOR GE PSS26MSTDSS "Arrived on site for fridge not cooling. I inspected the unit and work area. I found the fridge is now cooling, but the customer is having food freeze in the produce drawers and the ice maker is not working. I checked the temperatures and found the freezer at -2 and fridge at 35. I reset the temperature s back to recommended settings. I also found the reservoir frozen over. Once the reservoir melted the ice maker cycled and filled as designed. I inspected the evaporator, and the defrost bi metal. I found everything in good condition. I inspected the compressor and condenser and found everything is good working order. The unit is working as designed. Job complete."
Near San Marcos, TX 78666
Andrew
Job Details: 01/19/2021
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site to replace control from previous diagnosis per tech line. Replaced control and same issues, no light in oven and convection fan not turning on. Completely removed wire harness to inspect for damage. Found all connections to P2 cut underneath factory tape. Spoke with tech line and recommend replacing control again along with wire harness. Office to reschedule.——-SR#7729768971; ordrng 1 W11295998 (cntrl-elec) and 1 W11458883 (MAIN HARNESS)"
Near Austin, TX 78746
Kevin
Job Details: 01/19/2021
DISHWASHER KITCHENAID KDTM704ESS0 "Arrived on site and replaced door seal diagnosed on previous visit, after replacement , job complete"
Near Austin, TX 78738
Luis
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for harness issues. Removed deli harness found broken black wire on harness installed a new harness reassembled unit powered unit on ran diagnostics passed,checked deli control unit working as designed."
Near San Marcos, TX 78666
Leonardo
Job Details: 01/19/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit tripping breaker. Test unit and found wire shorted on harness replaced harness test unit and found board led not working correctly replaced board test unit and unit test good job complete.
Near Austin, TX 78747
Kevin
Job Details: 01/19/2021
REFRIGERATOR MAYTAG MRT118FZEH00 "Arrived on site and inspected refrigerator and found no frost pattern, evaporator fan isnt running. Found temperature control is set to lowest one below recommended. Set temperature control to recommended and compressor turned on and evaporator motor is spinning. Observed evaporator for 35 minutes and no frost pattern is building. Send pictures to LM a new compressor and evaporator would be needed.
Near Leander, TX 78641
David S
Job Details: 01/19/2021
DISHWASHER KITCHENAID KUDS30FXSSA Arrived on site for dishwasher smoking. I inspected the unit and work area. I gained access to the control and found it shorted out and burnt. See so quick pic. I also found the wiring harness melted into the control and not removable. I checked resistance to all other components and everything else checks good.ordrng 1 W10871221 (harns-wire)
Near Round Rock, TX 78681
Paul
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for a refrigerator that the lights will not work and the whole thing shuts down if the ice maker is on. Mr stated the previous tech left the ice maker turned off but the unit is not cooling and the lights are not on. I tested voltages at the controls and had correct voltage everywhere. I did a power reset and the lights started working but the compressor would try to start but wouldnt and the 3 way valve kept returning to the home position. I tested the 3 way valve and resistance readings were good. I inspected the deli UI and harness and it tested good. I tested the resistance on the fill tube and facia heater from the control and they checked good. I disconnected the loads from the aurora control and tested the unit. The compressor came on and the unit started working as designed. All the LED lights were working properly before disconnecting the loads. The Aurora control will need to be replaced. The RC evaporator pan is extremely w
Near Austin, TX 78703
Matthew
Job Details: 01/19/2021
DRYER MAYTAG MGD6230HW0 "Arrived onsite for dryer not operating. Upon inspection found belt had jumped pulled and motor. Secured belt in position, tested unit and unit is functioning properly. Job complete"
Near Georgetown, TX 78626
Tyler
Job Details: 01/19/2021
DISHWASHER FRIGIDAIRE FFBD2406NW0A Arrived on site for dishwasher needing previously diagnosed spray arm after installing need a part is able to reassemble and test the unit and verify spray arm is no longer melted and hitting the heating element and unit is functioning as designed call complete
Near Lockhart, TX 78644
Noah D
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Near Kyle, TX 78640
Jacob
Job Details: 01/19/2021
DISHWASHER HOTPOINT HDA3600H50WW Arrived onsite for unit still causing bits of food to back into the unit. Checked the unit. Customer said the drain still fills up with water told customer. There possibly is a plumbing issue with the water not draining fast enough. No issues at this time. Job complete
Near Leander, TX 78641
David S
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRFC704FSS00
Near Red Rock, TX 78662
Noah D
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW7300DW1 "Arrived on site to inspect washer for not filling, upon inspection found the valves not opening, replaced housing and found no issues, checked for leaks, all functions returned. Complete"
Near Driftwood, TX 78619
Andrew
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRFF507HPS02 Arrived on site to test unit for low ice production. Verified evap motor was operating properly. Needing ice maker to fix issue.; ordrng 1 W11483245 (ICEMAKER)
Near New Braunfels, TX 78132
Richard
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for the dishwasher soap dispenser not working properly. Ran diagnostics and found that the dispenser door is intermittently working. Replaced dispenser assembly and dishwasher tested properly and no leaks detected complete
Near Austin, TX 78730
Wesley
Job Details: 01/19/2021
OVEN KITCHENAID KOSE500ESS00 Arrived onsite and found fuse blown from power outage during self clean. Ordering fuse to repair.. ; ordrng 1 WPW10545255 (fuse-thrml)
Near Leander, TX 78641
Lou
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL GD5NVAXSA02 "Arrived on site to install previously diagnosed and ordered part. Due to the core control going bad, I removed and replaced the core control and tested the water dispenser and ice dispenser. Water dispenser is operating as designed, but the ice dispenser motor did not respond.I removed and replaced the motor and retested and the motor is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78757
Wesley
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL WDF550SAHS Arrived onsite and replaced ui control and restored function. All checks good. Advised customer on repair.
Near Austin, TX 78744
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL KRFC300ESS03 "Arrived on site for no water. Diagnosed frozen reservoir,unplugged damper found cold air migrating around damper housing. Added sealer to gaps between liner and housing. Defrosted water tank tested dispenser unit working as designed"
Near Manor, TX 78653
Kayman
Job Details: 01/19/2021
RANGE WHIRLPOOL WFG550S0HZ2 Arrived onsite for range with unresponsive control panel. Upon inspection I confirmed the complaint. I verified voltage at the wall. I replaced the main control and tested the unit. The unit is working as designed at this time and no gas leaks were detected during time of service. Job complete.
Near Dripping Springs, TX 78620
Andrew
Job Details: 01/19/2021
REFRIGERATOR GE PFH28PSHBSS "Arrived on site to test unit for RC not cooling. Found nice frost pattern on evap. Evap motor was not turning on. Verified motor was receiving proper voltage. Replaced evap fan motor, tested unit, unit works good. No leaks detected at time of service.
Near Sunset Valley, TX 78745
Luis
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRSC703HBS00 "Arrived on site for no water from dispenser tested dispenser no water,removed connections at door hinge tested good water flow ohmed heater in door diagnosed unit will need a new freezer door ; ordrng 1 LW10864696 (Freezer door blk ss)"
Near Cedar Park, TX 78613
David S
Job Details: 01/19/2021
RANGE JENN-AIR JDRP548HL00 "Arrived on site to install previous diagnosed parts. I installed a new console, a new broiler shield. I found the hinges of the door not settled properly. I disassembled the oven door and reassembled it. I tested the door and found it turning the light off every time it closes. The office will reschedule when we have the grates. ; O-emld tckt"
Near Round Rock, TX 78664
Wesley
Job Details: 01/19/2021
OVEN WHIRLPOOL WOS51EC0AS01 Arrived onsite and found unit reported to not reach temp without canceling and restating preheat. Tested thermocouple and found ohming in range. Reset oven at breaker and tested preheat. Unit operating as designed. Advised customer that if symptom recurs control will be needed.
Near Austin, TX 78730
Wesley
Job Details: 01/19/2021
WASHER GE WHDSR209G2WW Arrived onsite and tested unit finding spin and agitate function will still operate properly however intermittently timer does not actuate spin or agitate. Was able to replicate. Replaced timer. Unit is now operating as designed.
Near Austin, TX 78732
Jacob
Job Details: 01/19/2021
WASHER WHIRLPOOL MVWB835DW4 "Arrived onsite to replace parts ordered by previous tech. Replaced basket and gearcase. Upon replacing of parts. Came across slider having a hole in it. Ordered part. After replacement of parts, need to calibrate machine. Office to reschedule. ; ordrng 1 W10734521 (slider)"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/19/2021
WASHER MAYTAG MVWB850YG1 Arrived on site to install previously diagnosed part. Removed outer tub and installed new outer tub. No leaks detected.Job completed.
Near Austin, TX 78745
Leonardo
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL MDB8959SKZ0 Arrived on site to test unit for unit leaking. Test unit and found leak coming from vent. Replaced vent test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Andrew
Job Details: 01/19/2021
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site to replace parts from previous diagnosis. Verified parts were needed. Found metal shaving in old valve. Replaced center valve, left rear office holder, swapped orifice and tested unit. Unit tested good. Customer was satisfied with improvement. Adjusted flames to customers preference. No leaks detected at time of service. Job complete."
Near Round Rock, TX 78681
Jimmy J.
Job Details: 01/19/2021
VENTHOOD KITCHENAID KVUB600DSS4 Arrived on site for Vent Hood Heat Sensor not working. All normal functions of the vent hood were working as designed from the control. I turned on all burners and customer supplied a pot of water to boil. Using my thermocouple I attached the tip to the vent hood. The temp would not rise above 154 so I used my heat gun to increase the heat around the UI. A short time later the heat sensor detected 161 degrees and the auto fan turned on. AUTO was displayed on the UI confirming the vent hood heat sensor was working as designed. Job completed.
Near Austin, TX 78751
Luis
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for a defective main control. Replaced main control ran diagnostics all test passed.
Near Austin, TX 78704
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for a defective icemaker, installed a new icemaker ran diagnostics harvest test passed,ran fill test passed."
Near Austin, TX 78735
Jacob
Job Details: 01/19/2021
DRYER KENMORE 110.878726 Arrived onsite for unit shutting off during cycles. Tested unit. Unit got stuck at 5min into the cycle. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete.
Near Austin, TX 78705
Matthew
Job Details: 01/19/2021
WASHER WHIRLPOOL WFC7500VW2 "Arrived onsite for washer not draining. Put unit in diagnostics and recorded error code F03 drain system failure and A10 long drain. Drain motor would not energize. Need to replace drain motor. Office to reschedule.; ordrng 1 WPW10465252 (pump-water)"
Near Round Rock, TX 78681
Jimmy J.
Job Details: 01/19/2021
WASHER WHIRLPOOL MVWX655DW1 Arrived on site for Water is leaking from washer. Appears to be coming from bottom of washer. Not hoses. Leaks after cycle has been completed.....huge puddles appear overnight. Found drain hose clamp was not seated on the inlet causing leak when washer went to drain at the end of its cycle. Ran through diagnostics and no errors came on. Reattached drain hose to inlet and secured clamp over hose. No leaks detected. Job completed.
Near Austin, TX 78732
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for no ice. Diagnosed a defective icemaker removed defective icemaker installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water."
Near Cedar Park, TX 78613
David S
Job Details: 01/19/2021
WASHER WHIRLPOOL MVW6230HW0 "Arrived on site for washer making a squealing noise. I inspected the unit and work area. Checked the motor and gear case under the unit and found the gear case leaking oil. I found the motor and capacitor full of oil. I am ordering a gear case, motor, capacitor, belt and splutch to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (belt) and 1 W11395618 (CAPACITOR ) and 1 W11423758 (GEARCASE)"
Near Austin, TX 78737
Leonardo
Job Details: 01/19/2021
VENTHOOD WHIRLPOOL KVWC956JSS0 Arrived on site to drop off chimney. Opened box and found part was damaged. Ordering new chimney office to reschedule. W11417439; ordrng 1 W11417439 (CHIMNEY )
Near Johnson City, TX 78636
Robert
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near Sunset Valley, TX 78745
Luis
Job Details: 01/19/2021
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for door issues. Found freezer basket installed backwards causing door not to close correctly,installed gasket correct.y tested door operation good."
Near Austin, TX 78738
Leonardo
Job Details: 01/19/2021
OVEN KITCHENAID KEBS208SSS00 Arrived on site to test unit for upper and lower oven not getting to temp. Test unit and found bad sensors will order new sensors Office to reschedule. ; ordrng 1 WPW10131825 (SENSOR )
Near Leander, TX 78641
David S
Job Details: 01/19/2021
OVEN WHIRLPOOL WFE320M0JS0 "Arrived on site for range making the lights flicker. I inspected the unit and work area. I tested the bake and broil elements and found then with in resistance range. I plugged the unit in and found good voltage on both lines. I turned on all the cooktop burners and the bake and broil. I found no power fluctuations, and no flickering throughout the house. All the elements checked good. The unit is working as designed. Job complete."
Near Austin, TX 78726
David S
Job Details: 01/19/2021
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site to install previous diagnosed parts. Parts. I gained acesss to the rc evaporator cover and replace with new. I gained access to the deli drawer thermistor and replaced with new. I reassembled the unit and reset the unit back to factory temperatures. Job complete. No water leaks detected.
Near Austin, TX 78738
Leonardo
Job Details: 01/19/2021
MICROWAVE KITCHENAID KBHS109BSS00 Arrived on site to test unit for burning smell. Tried pulling unit out and found unit hard wired to a junction box behind the unit. Wasn’t able to remove the unit will need 2 man on return visit. Couldn’t test unit office to reschedule ; ordrng 1 2MANJOB (2 MAN JOB )
Near The Hills, TX 78738
Leonardo
Job Details: 01/19/2021
COOKTOP KITCHENAID KECD867XSS02 Arrived on site to test unit for left front burner not coming. Test unit and found bad switch. Replaced switch Test unit and unit test good job complete.
Near Kyle, TX 78640
Leonardo
Job Details: 01/19/2021
DISHWASHER MAYTAG MDB8989SHZ0 Arrived on site to replaced tracks and adjusters. Replaced all parts needed test unit and unit test good job complete.
Near Belton, TX 76513
Jonathan
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced main control and tested unit. Unit still would not dispense water. Tested resistance through the valve at the control and found 223 ohms. Tested power going to the valve and found no voltage going to the valve. I called tech line and spoke to Rich SR# 7729760479. He advised that he believe there should be a communication issue with the UI and the main control and since we are already replaced the main control to replace the user interface. Ordering part in office will need to contact customer about reschedule date due to a PSP item.; ordrng 1 W11265135 (panel-ui)
Near Waco, TX 76704
Jonathan
Job Details: 01/19/2021
WASHER GE WJSR4160D0CC Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced water valve and tested unit. Unit is now working as designed. Call complete.
Near Waco, TX 76712
Jonathan
Job Details: 01/19/2021
DRYER MAYTAG MED6230HW1 Arrived on site for a dryer that’s making a knocking sound. Inspected unit and work area. Customer stated that they miss spoke when they were saying that it was making a knocking sound and that it’s making more of a rattling sound towards the end of her cycle. Remove front panel and found blower wheel cracked causing the rattling. Unit will need a new blower wheel for repair. Ordering parts and will return with motor just in case. Office will need to contact customer about reschedule date due to an out of stock part. ; ordrng 1 WP697772 (blower wheel)
Near Harker Heights, TX 76548
Tyler
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for refrigerator lights not operating. Upon arrival customer stated they researched and tried replacing the freezer light per online recommendations. Upon further inspection I was able to verify that all door switch’s, and controls were supplied with proper voltages, I disassembled both led modules within fresh food section but found the upper cabinets light was turning on although it had poCustomer informed me they need to talk with their spouse before continuing with any repair.
Near Andice, TX 78628
Lou
Job Details: 01/19/2021
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display not responding. Upon further inspection, I found the display showing the incorrect date. I attempted to place the unit in diagnostics and it failed. Attempted again and this time it went into diagnostics. Tested the components and all components operated as designed. Due to the display showing the incorrect date and failing to go into diagnostics, I removed and replaced the console and retested. The unit operated as designed. I made recommendations for use & care and recommended that the customer connect the unit to WiFi. Attempted to connect while on site and it failed. I provided the Whirlpool WiFi connect team number to the customer and recommended that they contact them for assistance. Job completed"
Near Troy, TX 76579
Jonathan
Job Details: 01/19/2021
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site for arrange that was not heating during any big cycle. Inspected unit and work area. Remove terminal block cover and found terminal block blown and one of the L2 connectors disconnected from the connector. Replaced terminal block with truck stock and reconnected connector. Tested unit and unit is now working as designed. Call complete.
Near Waco, TX 76705
Jonathan
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site for a washing machine that’s not filling. Inspected unit and work area. Tested unit cold valve and found the cold valve not cooling and water. Replaced water valve and tested unit. Unit is now working as designed. Call complete.
Near Temple, TX 76501
Tyler
Job Details: 01/19/2021
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer customer stated had a loose screw on the terminal block after previous diagnosis. Upon arrival I found that yes the terminal block did have some damage Stewart so I went ahead and replaced the thermal block and was able to reassemble the power cord to the customer provided and tested unit to verify that everything is now functioning as designed and the terminal block is showing no signs of any issues. Call complete
Near Round Rock, TX 78681
Kayman
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for refrigerator with broken cam on RC side. I removed the door and removed the broken cam pieces from the inside of the door. I replaced the cam and re installed the door. The unit is working as designed at this time. job complete.
Near Lockhart, TX 78644
Noah D
Job Details: 01/19/2021
DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to inspect dishwasher for f9 error code, upon inspection and per last tech replaced control and tested. All functions including drain worked. Complete"
Near Austin, TX 78702
Luis
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for breaker tripping. Checked outlet good outlet,ran diagnostics,fan powered on,compressor and fan powered on,ran defrost heater,ran icemaker test. Breaker did not trip during any diagnostic test,ran unit though a normal cool cycle with compressor powering on breaker did not trip. Ordering harness assembly ; ordrng 1 WPW10242407 (Power cord) and 1 W11291133 (Harness)"
Near Killeen, TX 76543
Tyler
Job Details: 01/19/2021
MICROWAVE WHIRLPOOL WOC97ES0ES02 Arrived on site for microwave that the customer stated a hinted broken after previous repair. Upon arrival and further inspection found that the door activation hinge had popped off the rivet that I had installed I ended up redoing the river and self by stripping out the one I put in and installing a brand new rivet that was slightly bigger to be able to hold the hinge and much tighter reassembled the unit and everything is not functioning as designed complete
Near San Marcos, TX 78666
Richard
Job Details: 01/19/2021
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven door coming apart. Replaced the glass door and it tested good. Complete
Near Leander, TX 78641
Lou
Job Details: 01/19/2021
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site to install previously diagnosed and ordered part. Due to the valve/housing leaking water,I removed and replaced the valve/housing and calibrated. Tested unit in diagnostics and unit is operating as designed with no leaks. No water leaks observed during service,job completed.
Near Georgetown, TX 78633
James
Job Details: 01/19/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. Found damper door very loud and would open and close several times before stopping. Installed new damper assembly and tested operation. Unit tests good. Job complete
Near Driftwood, TX 78619
Robert
Job Details: 01/19/2021
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service
Near New Braunfels, TX 78130
Andrew
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDF330PAHW2 "Arrived on site to test unit for not draining. Found drain connection not connected. Secured connection now drain motor is operating but not draining. Removed drain pump and found a piece of glass preventing drain pump from draining properly. Removed glass, tested unit, unit is now operating as designed. No leaks detected at time of service. Job complete."
Near Liberty Hill, TX 78642
Tommy
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for freezer and temp not cooling correctly. Upon arrival found unit had proper voltage and polarity going into unit found compressor receiving amps correctly. Unit is not having defrost issues unit will need full sealed system as there is likely a leak. Ordering WPW10143759, W11116006, WPW10608485, 8201675.
Near Wimberley, TX 78676
Andrew
Job Details: 01/15/2021
WASHER ELECTROLUX EIFLW55HMB0 "Arrived on site to test unit for small leak underneath door and off balance issues. Big piece of mulch caught in bellow preventing bellow from sealing properly. Removed mulch pice tested unit, unit works good. Put unit into max spin and unit is spinning as designed. Advised customer on load procedures and checking cleaning bellow. No leaks detected. Job complete."
Near Pflugerville, TX 78660
Kayman
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDF330PAHS2 Arrived onsite for dishwasher leaking. Upon inspection I found he sump gasket would leak and drip down at the front securing tab. I removed and replaced the sump and motor assembly. (The original sump had a wrinkle in the gasket.) I tested the unit and there were no leaks detected with the new sump. Unit working as designed at this time. Job complete
Near Canyon Lake, TX 78133
Richard
Job Details: 01/15/2021
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for the dishwasher not washing. During testing found that that the sump and pump motor was not working. Found error code F4E4. Replaced sump and pump and ran diagnostics and all functions tested properly and no leaks detected complete
Near Lorena, TX 76655
Jonathan
Job Details: 01/15/2021
WASHER MAYTAG MVWX655DW1 "Arrived on site for a washing machine that’s making a knocking sound. Inspected unit and work area. Customer ran through a normal wash cycle and the unit agitated as designed when the unit was switching from a wash into the rents and was doing the spin prior to filling for the rinse, the unit made three knocking sounds as it was slowing down. Test of the unit several other times and had a similar result. I called Techline and spoke to Leon SR# 7729756725. He advised the issue was probably with the splutch assembly or the belt. Replaced the splotch assembly and tested unit. Unit began spinning and slowing down without a knocking noise. Unit is now working as designed. Call complete."
Near Austin, TX 78723
Matthew
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher tripping breaker. Ran diagnostics and all passed. Ran normal cycle and could not duplicate issue. Unit did not trip breaker on visit. Made recommendations to have breaker checked. Recommended treatment to avoid other potential issues. Job complete
Near Georgetown, TX 78633
James
Job Details: 01/15/2021
OVEN GE JTP20CF7CC Arrived on site and found lamp base stuck in socket. Removed and installed new bulb and tested operation. Unit tests good. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 01/15/2021
REFRIGERATOR KENMORE 596.732132 "Arrived on site to install previously diagnosed and ordered part. Due to the start device failure, I removed and replaced the start device and tested. Unit is operating as designed and beginning to cool. No water lines connected to unit, job completed."
Near Austin, TX 78731
Wesley
Job Details: 01/15/2021
RANGE KITCHENAID KFGC558JSS00 Arrived onsite and replaced hinges due to slipping out if slammed. Unit is now operating smoothly. Advised customer on repair. All checks good.
Near Austin, TX 78731
David
Job Details: 01/15/2021
WASHER MAYTAG MVWB750WQ1 "Arrived on site to diagnose washer throwing F51 error. Ran unit and could see tub wobbling and making noise. Checked under unit and found the rotor bolt was almost fully backed out, and the rotor had been wobbling on the stater and now has a scraping sound coming from it.
Near Killeen, TX 76549
Al
Job Details: 01/15/2021
MICROWAVE GE JVM3160RF4SS Arrived to inspect microwave tripping the breaker. Confirmed the complaint and checked all 3 switches and all were operational. Removed and replaced the control and unit tested as designed without any faults.Job completed
Near Austin, TX 78726
Justin
Job Details: 01/15/2021
DISHWASHER KITCHENAID KDFE104DSS2 "Arrived on site for dishwasher not turning on. Upon arrival customer stated the unit will not light up at and and that they recently had a dispenser installed. I checked voltage to unit and it was good. I gained access to control and found voltage at control, indicating bad control. I saw some burn marks at UI connector and ohmd UI out and it was openCustomer agreed. Will have to order UI and return to replace both parts. Office to reschedule.; ordrng 1 WPW10537336 (UI)"
Near Austin, TX 78703
Luis
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Arrived on site for no water. Tested dispenser valve energized no water from dispenser,removed drawer found frozen water lines in fresh food. Gave recommendations on defrosting waterlines adjusted temp in fresh food to allow water line to defrost"
Near New Braunfels, TX 78130
Noah D
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for loud noises during spin. Upon listening to video and inspection of the unit found the motor causing extra noise while stopping, replaced motor and tested, all functions worked with no extra noise. Complete"
Near Austin, TX 78717
David S
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer wanted the ice maker looked at, they stated it is not making any ice. I inspected the unit and work area. I ran the icemaker through a harvest cycle and found it working, when it called for water I found air was trapped in the lines. I used the water dispenser to clear the air out of the line. I retested the ice maker and found it filling appropriately. I spoke to the customer about the procedures for replacing the water filter. Job complete.
Near Austin, TX 78717
David S
Job Details: 01/15/2021
OVEN WHIRLPOOL RBS305PRB00 Arrived on site for oven not heating. I inspected the unit and work area. I tested both bake and broil. I found them not coming on. I gained access to the tod and found it open. I tested the bake and broil elements and found the good. I tested the oven temp sensor and found it in range. I replaced the tod. I reinstalled the unit into the cabinet. I tested the unit and found it heating properly
Near Austin, TX 78729
Wesley
Job Details: 01/15/2021
WASHER/DRYER GE GUD27ESSMWW