Service History 1059

Near Austin, TX 78759
Joseph C.
Job Details: 10/26/2018
DRYER MAYTAG MEDC465HW0 "Arrived on site for “not heating” complaint. Per previous diagnosis, removed and replaced temperature selector switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Belton, TX 76513
Arthur B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite to install new control to top load washer from prior tech’s diagnosis. Removed console and removed defective control. Installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Bruceville, TX 76630
Arthur B.
Job Details: 10/26/2018
REFRIGERATOR MAYTAG mff2558vem4 "Arrived onsite for customer complaint of french door refrigerator not cooling and ice build up on FC side. When arrived,found unit is cooling properly. Did find ice build up near front FC door seal. Removed door assembly and found LH slide not aligned properly allowing door to close crooked. Adjust both slides and installed door. Found door seal now seats well to cabinet. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
James
Job Details: 10/26/2018
DRYER SAMSUNG DV5471AEP/XAA01 Arrived on site and installed new control. Tested for proper operation and found unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS1 Arrived on site and found water dripping down rear wall under ice maker housing. Found liner meats gasket on left corners the dives back just past return air vent causing site leak. Also found liner above ice maker housing is wavy amc the left rear mount is angle down on the left side. Called tech line and spoke to Mike #7723277684. Recommended installing perma gum around the housing to seal it to the liner. Installed led control and silicone liner to cabinet around the freezer door. All water connections dry at time of service ; ordrng 1 212643 (sealer-gum)
Near Austin, TX 78723
Joseph C.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “dishes not drying” complaint. Tested unit and found dispenser not dispensing rinse aid. Instructed customer that plastic dishes may not be expected to dry, due to thermal properties. Instructed customer to use powder or pod detergents, due to hard water in local area. Ordering new dispenser. Return for repairs on 10/29.; ordrng 1 WPW10671905 (dispenser)"
Near Cedar Park, TX 78613
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KBSD602ESS00 "Arrived on site for refrigerator utility bin gasket popping off of bin and bottom freezer drawer not staying on rails. Inspected gasket and bin for damages, none found. Added KitchenAid food grade adhesive to bin and placed gasket. Found freezer drawer installed incorrectly, corrected drawer and tested. All tested good, no water leaks present. Requested to leave bin out for 24 hours for adhesive to dry properly."
Near Austin, TX 78724
Joseph C.
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW88HEAW2 "Arrived on site for “F09E01 error code door is locked and will not spin or drain” complaint. Inspected unit and found drain pump impellers worn out and door lock errors. Ordering new door locks and drain pumps. . Return for repairs on 10/30. No leaks detected, at time of service. .; ordrng 1 WPW10443885 (door lock) and 1 WPW10605427 (pump-water)"
Near Austin, TX 78759
Joseph C.
Job Details: 10/26/2018
OVEN WHIRLPOOL GGG390LXS01 "Arrived on site for “upper bake not working and three knobs broken” complaint. Inspected unit and found wires to back of upper bake ignitor, were broken. Three range knobs were broken. Right rear valve is stuck and will not articulate. Customer declines repair of valve, at current time. Removed and replaced upper bake ignitor and two knobs. Left third knob with customer, for when valve is repaired. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
Jonathan S
Job Details: 10/26/2018
RANGE KITCHENAID KDRS467VSS05 Arrived on site for oven cook top igniter intermittently clicking. Inspected unit and found bezel were removed to add child protection on to knobs. Tested cooktop operation to get failure to occur. Inspected burner caps and found food spillage underneath cap. Spoke customer on burners and burner caps and settings of caps. All tested good at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for refrigerator not making ice. Inspected ice maker and found water chute frozen. Inspected fill tube and found not in correct place and allowing moisture into unit. Corrected fill tube and added food grade silicone to seal. Performed diagnostics and cycled ice maker. Monitored fill tube and chute. All tested good, no water leaks present."
Near Leander, TX 78641
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site to install previous diagnosed parts. Removed failed door and installed new. Installed new UI on door. Tested operation. All tested good, no water leaks present."
Near Austin, TX 78759
Joseph C.
Job Details: 10/26/2018
OVEN KITCHENAID KOST100ESS01 "Arrived on site for “F6E1 error code” complaint. Inspected unit and found vent fan operation hindered, due to defect, causing temperature to become excessive. Ordering new blower. Return for repairs on 10/31. ordrng 1 W10861504 (blower)"
Near Leander, TX 78641
James
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to install new door. Found retainer clip for new door broken and inner liner separating from outer door near top hinge. Retainer from original not not staying locked in due to issue. Upon inspection of unit I found the cabinet wrapper dented at same spot as door. Unit will also need new wrapper to complete repair. Due to location of the dent the actual microwave cabinet is dented as well. This issue does not cause a functional issue but only a cosmetic issue. The cabinet is a non replaceable part. Instructed builder of findings. Also instructed that the wrapper is a factory only part and office will schedule return visit; ordrng 1 W11173823 (ME DOOR) and 1 W11207441 (WRAPPER)
Near Leander, TX 78641
Jonathan S
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519HB2 Arrived on site for microwave fan making noise. Gained access to exhaust fan and found damper rubbing fan. Adjusted damper and tested. All tested good.
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced reservoir assembly and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced reservoir assembly and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced reservoir assembly and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near , TX 78628
Jonathan S
Job Details: 10/26/2018
COOKTOP WHIRLPOOL WFG550S0HZ0 Arrived on site for range igniter sparking on all burners when lighting one. Performed diagnostics and tested all cooktop burners and tested oven. Spoke with customer on spark igniter and user care guide.
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
OVEN WHIRLPOOL WOS51EC7AS03 "Arrived on site. Checked for temperature issues. Found faulty sensor. Replaced temp sensor and cycle, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
OVEN WHIRLPOOL WOS51EC7AS03 "Arrived on site. Checked for temperature issues. Found faulty sensor. Replaced temp sensor and cycle, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
OVEN WHIRLPOOL WOS51EC7AS03 "Arrived on site. Checked for temperature issues. Found faulty sensor. Replaced temp sensor and cycle, all functions tested OK. Job complete"
Near Leander, TX 78641
Jonathan S
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL KUBR304EBS "Arrived on site for refrigerator making loud noises., customer had uploaded video to YouTube. Found noises was coming from evaporator fan area. Gained access to evaporator and found defrost glass tube broken. Will need to defrost assembly. Office to schedule appointment when ETA is available, due to part availability.; ordrng 1 SEENOTE (SEE NOTE) and 1 W10292475 (bimetl-def)"
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Checked for spin and issues. Found error code for motor not getting up to rpms. Also found error code for shifter. In diagnostics found noise on spin cycle and creating display to blink. Couldn’t pinpoint noises. Will need shifter, cap, motor and returning parts. Allow 2 hrs. Office to reschedule; ordrng 1 W10913953 (SHIFTER ) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR )"
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Checked for spin and issues. Found error code for motor not getting up to rpms. Also found error code for shifter. In diagnostics found noise on spin cycle and creating display to blink. Couldn’t pinpoint noises. Will need shifter, cap, motor and returning parts. Allow 2 hrs. Office to reschedule; ordrng 1 W10913953 (SHIFTER ) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR )"
Near Seguin, TX 78155
Diego G.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Checked for spin and issues. Found error code for motor not getting up to rpms. Also found error code for shifter. In diagnostics found noise on spin cycle and creating display to blink. Couldn’t pinpoint noises. Will need shifter, cap, motor and returning parts. Allow 2 hrs. Office to reschedule; ordrng 1 W10913953 (SHIFTER ) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR )"
Near Woodway, TX 76712
Arthur B.
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KBFS25EWMN10 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Tested damper via diagnostics and found damper stuck shut. Removed damper and installed new replacement. Removed evaporator cover and found all frosted up. Removed all ice build up and reassembled. Tested unit. Found good air flow coming from damper and unit cooling as intended. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/26/2018
RANGE WHIRLPOOL WGG745S0FS02 "Arrived on site for no heat in lower oven. Found igniter cracked, R&R igniter and tested good, no gas leaks on site"
Near Bastrop, TX 78602
Scott
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "arrived on site for leaking fridge . Found smart valve leaking . Valve must have been leaking a small amount for awhile , will need to replace wire harness due to a lot of corrosion in molex connections . Wire HARNES ,Smart valve . Please call customer when eta is known on HARNES . No othe water leaks detected at time of service . ; ordrng 1 W10271463 (harns-wire)"
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for I’m proper upper rack operation. Found the right stop cracked. Installed new stop. Upper rack operation is now correct. Water connections were all dry.
Near Bastrop, TX 78602
Scott
Job Details: 10/26/2018
OVEN WHIRLPOOL SF111PXSQ1 "Arrived on site , replaced thermostat .unable to complete repair .new thermostat kit is missing Bracket screws . Will need to order another kit . Please verify all pieces are included . No gas leaks detected at time of service . Please call to set return visit . ; ordrng 1 WPW10641988 (thrmst-ovn)"
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH31017FB "Arrived onsite for customer complaint of OTR microwave getting “OPEN/CLOSE” door error. Removed interlocks and found switches shorted. Removed and replaced 3Way,NC,NO and interlocks. Reassembled. Tested unit. Unit heats as intended. No other issues found. Customer will reinstall microwave back above range since he uninstalled it."
Near Waco, TX 76705
Arthur B.
Job Details: 10/26/2018
MICROWAVE KITCHENAID KMBS104ESS01 "Arrived onsite for customer complaint of wall microwave not powering up. Uninstalled unit and removed cover. Checked fuse and found fuse blown. Replaced fuse and tested unit. Unit still did not power up. Did find 120v found into unit but not to control. Will order control,UI and transformer. Control and UI are covered under 60 month part warranty. R/S for 11/1.; ordrng 1 W10776767 (transformr) and 1 WPW10591452 (cntrl-elec pwr board) and 1 WPW10660608 (cntrl-elec UI)"
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived onsite to remove and replace control from prior visit’s diagnosis. Removed control and installed new replacement. Programmed control to proper code in label. Reassembled. Unit began cooling with no issues. All water connections were dry at time of service.
Near Waco, TX 76710
Arthur B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WET4027EW1 Arrived onsite for customer complaint of dryer not heating. Tested dryer portion and found dryer heating and intended. Customer did advised that water leaks when washing. Removed front panel and found drain pump leaking. Unit will need new drain pump assembly. R/S for 11/1. Advised customer not to use unit until repair complete. No other issues found.; ordrng 1 WP3350152 (retainer lid) and 1 WP3363892 (pump-water)
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH53521HZ1 "Arrive on site and for the unit under light will not turn on. Tested the unit and found the lightbulb broke inside the socket and unable to remove the metal section. there is no voltage going to the lamp holder. Replace the control, lamp housing and bulb. Tested the unit and unit works properly."
Near Austin, TX 78737
Kevin
Job Details: 10/26/2018
WASHER KENMORE 110.264225 "Arrived on site and found drain pump is leaking from the center, took one picture replaced drain pump and it is not operating properly. No water leaks from connections at time of service, job complete"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL GU940SCGQ3 Arrived on site to replace all previous parts ordered due to the upper spray arm broke apart. Replaced all parts and tested the unit. Unit works properly and water connections were dry at the time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/26/2018
OVEN WHIRLPOOL RBS305PDB6 Arrived and installed blower. Unit is now operating as designed. Advised customer on repair.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/26/2018
FREEZER WHIRLPOOL GI5FVAXVL01 Arrived on site and replaced the start device. Unit is now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and replaced faulty control. Unit is now operating as designed. All checks good. No leaks.
Near Killeen, TX 76549
Steve C.
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL ASD2575BRS01 Arrived on site for the unit is not cooling properly. Found the door gasket rf is not torn. Used the heat gun to reshape the door seal. Found excessive frost build in the ice chute and causing the warm air to meet which the return air. Unit needs a new ice door. Will need AUTHO and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 WPW10616140 (door-ice)
Near Killeen, TX 76549
Steve C.
Job Details: 10/26/2018
OVEN UNKNOWN FEF316ASA "Arrive on site for the unit oven is not working properly. Tested the unit and found the bake element shorted. The broil is working properly. Will need to order the bake element. Cooktop works properly.; ordrng 1 316075103 (element,bake)"
Near Pflugerville, TX 78660
Wesley
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW95HEDW Arrived onsite and found f3 e1 but no reports of impaired cycles. Replaced wl switch. Unit is now operating as designed. All checks good. Advised mr. On use and care.
Near Austin, TX 78732
Cliff
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL KSSC42QTS03 Arrived on site to diagnose a refrigerator that Not dispensing water. Tested unit and found waterline froze and indoor but all parts and components are operating normally. Homeowner is going to the waterline by throwing freezer section. No further repairs are to be done at this time.
Near Kyle, TX 78640
Kevin
Job Details: 10/26/2018
WASHER MAYTAG MVWC300VW0 Arrived on site and replaced harness wiring and lid switch and washer will now start a cycle and spin properly. No water leaks from connections at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/26/2018
MICROWAVE GE JVM1750SP2SS Arrived on site and found upper switch out of place. Unit not heating. Ordering switch assembly and returning with hi v components. ; ordrng 1 WB06X10676 (latch-body) and 1 WB24X10038 (switch micro)
Near Leander, TX 78645
James
Job Details: 10/26/2018
RANGE GE PVW7361SJSS Arrived on site and installed new damper and blower. Tested for proper operation and found unit working properly. Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW7040DW3 "Arrived on site for unit leaking water when not in use, vfound valve soles stuck open, R&R housing with valves and tested good."
Near Leander, TX 78641
Tyler B.
Job Details: 10/26/2018
COOKTOP WHIRLPOOL WCG51US0DS00 "Arrived on site for burner complaints, found burner head warped, R&R burner head and caps . No gas leaks on site"
Near Austin, TX 78717
Lou
Job Details: 10/26/2018
RANGE WHIRLPOOL WFG515S0EB0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front left burner head and tested. The unit operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 10/26/2018
WASHER WHIRLPOOL WFW95HEDW0 "arrived on site to inspect washer showing error codes and leaking water from underneath. Upon further inspection, the customer advised that another appliance co. had serviced the unit recently and pulled debris from the drain filter, but shortly after, the unit began to leak water again. I placed the unit in diagnostics to test and found error codes F8E3 and F9E1. I cleared the codes and continued with testing. I removed the back panel to gain access to the drain pump and while testing the unit never leaked. However, I found that the hot water hose connection to the inlet valve had a small slow leak at the hose and connector (picture). I turned the water off and disconnected the hose and found that it was connected crooked. I reconnected the hose and it stopped leaking. I turned the water back on. Using my wet vac to catch any remaining water in the unit, I removed the drain pump filter/trap and found a large amount of debris (bra padding and hair tie) in
Near Round Rock, TX 78665
Thomas L.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to install previously ordered parts. While checking site, found that washer is sitting on a drain pan that is mounted to a drain going into the wall. Customer will need to remove the washer from its location in order to complete the repair. Need all the parts for the return visit.; saved tckt"
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site for leaking DW found diverter leaking, gave customer quote
Near Austin, TX 78717
Lou
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not drying. Upon further inspection, I found that the customer was using rinse aid as the detergent and not using detergent. I recommended use and care tips and types of detergents to use with the unit. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed, no water leaks, observed during service. Job completed."
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/26/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for unit running drain pump constantly. Called TL and stated this was a 2nd time issue, didn't offer too much help, everything stated checked good, R&R control and tested unit , working as designed no leaks on site"
Near Brushy Creek, TX 78717
Lou
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher not draining. Upon arrival, the customer met me outside and advised that the unit is not drying the dishes and as water on the door and walls. Upon further inspection, I found that the customer is not using rinse aid. I explained the importance of using rinse aid and provided some examples of brands of rinse aids to use. I provided use and care tips to the customer. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Austin, TX 78732
Cliff
Job Details: 10/26/2018
COOKTOP GE JGP963BEK1BB Arrived on site to diagnose a cooktop that is sparking. Tested unit and found left rear ignition switch shorted out. Replaced ignition switch and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 10/26/2018
DISHWASHER JENN-AIR JDB8700AWP3 Arrived on site to replace OWI for dishwasher. Replaced part and tested unit. Found all is working properly at this time. No leaks were found after services were performed.
Near Austin, TX 78734
Cliff
Job Details: 10/26/2018
WASHER GE WPDH8800J1WW Arrived on site to replace water valve for washer. Replaced part and tested unit. No leaks found at time of service.
Near Spicewood, TX 78669
Cliff
Job Details: 10/26/2018
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site to diagnose an oven that is not sitting properly in the cabinets. Tested unit and found there is no support for oven under left side of cabinet due to the way the cabinet was built. Homeowner will need to have cabinet issue corrected to complete repair. No further repairs can be done by Appliance Express to correct this issue.
Near Austin, TX 78752
Leonardo
Job Details: 10/26/2018
RANGE WHIRLPOOL KFGG500ESS0 Arrived on site to test unit for handle loose. Test unit and found damaged handle. Replaced handle and screws test unit and unit test good job complete
Near Austin, TX 78703
Leonardo
Job Details: 10/26/2018
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to test unit for buttons not working. Test unit and found unit getting power but not responding. Test board and found bad board. Replaced board test unit and unit working correctly job complete no leaks present at this time.
Near Austin, TX 78753
Leonardo
Job Details: 10/26/2018
OVEN WHIRLPOOL WOS51ES4ES00 Arrived on site to replace fuse. Replaced fuse test unit and unit not heating. Found bad tod.
Near Austin, TX 78748
Leonardo
Job Details: 10/26/2018
MICROWAVE JENN-AIR JMW9530DAS30 Arrived on site to test unit for microwave no power. Tried pulling unit out but could not get to 2 screws at bottom holding the unit to cabinet. Oven hinges broken not letting door lock to remove door to get to screws.
Near Austin, TX 78753
Leonardo
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for not heating. Test unit and found heater working correctly and unit washing correctly. Advised customer to use rinse aid to help unit dry better job complete no leaks present at this time.
Near Buda, TX 78610
Leonardo
Job Details: 10/26/2018
MICROWAVE MAYTAG MMV4205FZ3 Arrived on site to test unit for unit giving a open close door. Test unit and found bad 3 way switch. Replaced 3 Way switch and unit testing good no error codes job complete
Near Hutto, TX 78634
Wesley
Job Details: 10/26/2018
RANGE WHIRLPOOL WFE320M0EW0 Arrived on site and found switch bad. Quoted. 67.89 for switch. Replaced switch. All checks good. Unit operating as designed. Charged to card.
Near Cedar Park, TX 78613
Lou
Job Details: 10/26/2018
REFRIGERATOR MAYTAG MFD2561HES "arrived on site to inspect refrigerator ice maker not working and water not dispensing. Upon further inspection, I found that the water dispenser was not working. Also, I found that the ice maker was not producing any ice. I removed the water filter and attempted to get water and it failed to dispense. Using my jumper wire, I tested the ice maker from the T and H and the unit began to harvest but at the end of harvesting the unit did not dispense water into the reservoir and the motor sparked. Using my jumper wire, I tested from L to V and no water dispensed into the reservoir. I removed and replaced the filter head and tested the water dispenser and water dispensed. I tested the ice maker again and still no water dispensed. I removed and replaced the ice maker and tested and it operated as designed. In the end, I found that the water valve was leaking. I removed and replaced the valve and corrected the leak. I advised the customer of the repairs. No wa
Near Round Rock, TX 78664
Paul
Job Details: 10/26/2018
DISHWASHER KITCHENAID KUDS40FVSS3 Arrived onsite for the dishwasher that’s not cleaning the dishes well and it’s very quiet like the spray arms are not working. I found the pump putting out minimum pressure especially on the upper wash arm causing the issue. I quoted the customer PUMP&MOTOR . I replaced the sump and motor and tested the machine. The unit is working as designed. Call complete.
Near Austin, TX 78727
Paul
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for the refrigerator that freezes food all the time in the RC. I found the RC at 28 degrees. I ran test 3 and the dampener opened and close properly. I tested the thermistor at the main control and had 2.16DCV & 7320ohms @ 28 degrees in the RC. I replaced the thermistor harness. The unit is working as designed. Call complete.
Near Austin, TX 78750
Paul
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL GT4175SPB3 Arrived onsite for the microwave making a loud humming sound and not heating at all. I found the diode shorted out and one of the magnets on the magnetron cracked. I replaced both parts and tested the unit. The unit is working as designed and putting out 1100 watts.
Near Austin, TX 78759
Paul
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KFIS20XVMS4 Arrived onsite for the refrigerator with no display and no fans working. I checked voltage at the HV control and had 123VAC going in but no 12VDC coming out. I quoted the customer CNTRL-ELEC . I replaced the HV control and programmed the code in. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78727
Paul
Job Details: 10/26/2018
DRYER MAYTAG MEDC215EW1 Arrived onsite for the dryer not starting and no heat. I found the thermal fuse blown. I checked the vent that went outside thru the wall behind the dryer and it was clean. I quoted the customer FUSE-THRML I replaced the fuse and tested the dryer. The element was not grounding out and the unit was cycling and working as designed. I did find the customers wall receptacle bad and told the customer they needed to call an electrician or repair it themselves before using the unit because it is a fire hazard. Call complete.
Near Austin, TX 78717
Lou
Job Details: 10/26/2018
OVEN GE JT915S0F2SS "arrived on site to inspect oven convection fan not working. Upon further inspection, using my oven dolly, I pulled the unit from the wall and removed the back covers to expose the convection motor and motor capacitor. Using my multimeter, I checked for voltage at the motor and got no voltage. I verified ohms at the motor and it showed to be good. I checked voltage to the capacitor and found none. I am ordering the motor capacitor and convection motor. If another tech returns to install parts, the capacitor needs to be installed first and test the unit. If the motor continues to not operate, then replace the motor. Customer requested LS only for the repair. Office to schedule return service due to capacitor being an Expart.; ordrng 1 WB26T10016 (capacitor motor) and 1 WB26T10033 (convection,motor lwr)"
Near Austin, TX 78738
Brandon
Job Details: 10/26/2018
REFRIGERATOR GE PSC3RGZAFSS "Arrived on site for customer complaint of no ice production, and water not dispensing from door. Found ice maker was out of position and water was not entering mold, instead it was leaking behind the evaporator cover and on to the fan motor. I adjusted the ice maker and repositioned back to factory. Also found water line was frozen inside of freezer door. No one is currently living in the house, I instructed customer to defrost unit for 48 hours and call us if there are any issues."
Near Austin, TX 78738
Brandon
Job Details: 10/26/2018
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit being dead, I found control fuse was bad, I replaced fuse, unit tested good."
Near Kyle, TX 78640
Leonardo
Job Details: 10/26/2018
COOKTOP GE JB968SOK1SS Arrived on site to test unit for unit not heating correctly. Test unit and found bad control board and broiler element and sensor. Ordering new board WB27T10806 new sensor WB21X22134 and new broil element WB44T10012. Reschedule for 11/1 ; ordrng 1 WB21X22134 (SENSOR) and 1 WB27T10806 (CONTROL ELECTRONIC) and 1 WB44T10012 (BROIL ELEMENT )
Near Cedar Park, TX 78613
Lou
Job Details: 10/26/2018
REFRIGERATOR GE GSH25JSDB SS "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my temperature lead in the fresh foods section to test temps. After approximately five minutes my temp reading was 37 degrees. I performed the same test with the freezer section and my temp reading was 22 degrees. I removed my lead from the freezer section and found a large amount of frost built up on the Evap cover. I removed the cover and found a large amount of ice buildup on the evaporator. I advised the customer of my findings and asked that the customer sign a waiver of damages from defrosting the refrigerator and they agreed to and signed the waiver. I advised the customer to defrost the unit 12-24 hours before I return. I will return with all prescreened parts and scheduled return service for 11/01/18. No water leaks observed during service.; schdld next appmnt for 11/1 THU !"
Near Austin, TX 78736
Brandon
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRT106TFDB01 "Arrived on site for part hanger, I replaced thermostat, unit tested good."
Near Austin, TX 78735
Brandon
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for customer complaint of fresh food section not sealing, i modes gasket and adjusted door level, unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 10/26/2018
COOKTOP KITCHENAID KGCS105GSS08 "Arrived on site for customer complaint of unit not igniting, found no gas getting to unit. Instructed customer to contact gas company."
Near Austin, TX 78703
Luis
Job Details: 10/26/2018
ICE MACHINE JENN-AIR JIM158XYCX0 "Arrived on site for no ice. Ran diagnostics faulty thermistor, continued diagnostics,good water flow,recirc pump running compressor and fan running. Found damaged wires to grid cutter. Replaced grid cutter and thermistor ran unit through a normal cycle ice formed on Evap plate unit working as designed. Parts covered under authorization
Near Austin, TX 78741
Luis
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Pierced drier no refrigerant in system,installed a uv drier and evaporator. Vacuumed system down unit would not keep vacuum. Added refrigerant to pressurize system to find trace of leak. Found hissing noise,in freezer compartment,wiggled cap tube noise would disappear after checking cap tube found cap tube broken in liner, called tech support(7723281407) per tech support not repairable. File #7723281407"
Near Lakeway, TX 78738
Brandon
Job Details: 10/26/2018
OVEN JENN-AIR JJW3830WP02 "Arrived on site for customer complaint of fan not shutting off, I found missing lights on UIB, I was not able to access diagnostic mode from UIB. Ordering UIB ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10673678 (panl-cntrl)"
Near Killeen, TX 76549
Steve C.
Job Details: 10/26/2018
DRYER WHIRLPOOL WED8500SR0 Arrived on site for the unit is making a squeaking noise. Tested the unit and found the pulley on the unit is worn out. Heater is turning on and advise customer to clean air vents.; ordrng 1 4392067 (dryer repair kit)
Near Lago Vista, TX 78645
James
Job Details: 10/26/2018
REFRIGERATOR KITCHENAID KBFO42FTX03 Arrived on site and installed new control kit and evaporator fan motor. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete
Near Dale, TX 78616
Robert
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT780SAEM2 Arrived on job for complaints of upper rack hard to pull out. Installed adjuster kit. Customer said it has the Sam coverage as refrigerator. Customer to contact office with paperwork.
Near Kyle, TX 78640
Kevin
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL GS5SHAXTB01 Arrived on site and found freezer temperature is correct but there was frost buildup and it has blocked damper into The fresh food section. Took one picture. Door gasket it’s not torn and he’s making contact with cabinet. Dog would need to be replaced and silicon added between liner and exterior cabinets to insure no air gaps. Freezer doors no longer available for order.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for unit leaking, found vent housing missing seal, replaced vent supplied with seal and tested good. No leaks on site"
Near Buda, TX 78610
Brandon
Job Details: 10/26/2018
DISHWASHER MAYTAG MDB4949SDE3 "Customer wanted Saturday appointment, I told customer I would take care of them on Saturday morning.; schdld next appmnt for 10/27 SAT !"
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/26/2018
MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for the microwave not turning on and light flickering. Test and checked unit, found issue occurring when is opened/closed. Checked door switches, found defective primary switch. Replaced switch, turned unit on. Unit working properly at this time.Switch
Near Dale, TX 78616
Robert
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of water dripping from doors. Found the freezer door bowed allowing cold air to condensation under refrigerator doors. ; ordrng 1 12977864SQ (dor-fip ss)
Near Austin, TX 78737
Luis
Job Details: 10/26/2018
REFRIGERATOR WHIRLPOOL WRF991BOOM00 "Arrived on site for no cool. Found fresh food evaporator incased in ice. Called tech support,per tech support need to install new cover,secure cover with 4 screws and replace harness return appt set for Thursday 11/1; ordrng 2 67006425 (SCREW)s and 1 WPW10277799 (HARNESS) and 1 WPW10501260 (COVER EVAP)"
Near Georgetown, TX 78628
Tyler B.
Job Details: 10/26/2018
DISHWASHER WHIRLPOOL WDT720PADB0 "Arrived on site for DW not washing, found pump motor failed and not pumping.
Near Volente, TX 78641
James
Job Details: 10/26/2018
RANGE WHIRLPOOL AGR5330BAS3 "Arrived on site to install new outer door. Found new part missing top trim that is glued to existing door as well,as,one of the angled brackets. Took pictures of existing door to compare to the replacement. Office to schedule return visit; ordrng 1 WPW10535793 (glass-door)"
Near Killeen, TX 76542
Steve C.
Job Details: 10/25/2018
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site. Replaced freezer door and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site. Replaced freezer door and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/21/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Arrived on site. Replaced freezer door and tested, all functions tested OK. No leaks present. Job complete"