We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Round Rock, Texas 78664
Jimmy J.
Job Details:
12/08/2021
Customer stated the washer is very loud and walks and bangs around in spin. Placed in diagnostics and F0E5, F5E2. Tested suspension by pressing down on basket. Basket bounced instead of softly lifting up once. Lid lock working as designed in diagnostics. Gained access to cam to inspect for grease/ oil. Removed cam pulley and couldnt find any evidence of grease / oil. Found belt came off very easily and outer surface of cam pulley was black due to belt constantly slipping. Ran diagnostics cycles and washer ran as designed except for basket wobbling even without a load inside. Agitated properly. Ordering suspension W10780048 and returning with belt and cam to complete the repair. ; ordrng 1 W10780048 (Suspension)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Buda, Texas 78610
Leonardo
Job Details:
12/08/2021
Arrived on site to unit for buttons not responding and and turning on. Found shorted panel replaced panel test unit and unit test good job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSD2651HEB
Near Lago Vista, Texas 78645
Justin
Job Details:
12/08/2021
"Arrived on site for a refrigerator leaking water out of the ice maker. Upon further inspection I found the ice bin as one whole block of ice, and ice all over the ice chute. I removed the ice bin and found the ice bin cracked in the back, most likely due to the weight of the ice build up inside of the bin. I informed the customer on this. I removed the ice maker and found where the fill tube went into the IM was frozen over, and causing the water to flow straight into the ice bin. I cleared this out, and the ice bin out. I then harvest the ice maker and jumped the fill. I found both working as designed with no leak.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Round Rock, Texas 78681
Jimmy J.
Job Details:
12/08/2021
"Arrived on site for A LOT CONDENSATION INSIDE THE UNIT-HAD DUCTS/VENTS CLEANED RECENTLY-THE UNIT STILL RUNS/DRYS. Ran dryer and it is heating as designed. Customer had a load of wet clothes inside to show me what they were experiencing. Opened door and found water accumulating around the outer edges of the door and on the bottom section of the frame where the door closes. Inspected dryer vent and found the vent was shoved against the wall creating a huge kink in the vent. With this, the hot damp air did not have anywhere to go causing condensation at the dryer door. In addition, it looked like the wall vent had water coming inside from the roof. I used foil tape to secure the vent at the wall better and reshaped the customers vent tube to a round shape. I found a couple holes in the customers vent tube and sealed them with foil tape. I was able to reconnect the customers vent tube, but could only push it halfway in without damaging or kinking the vent tube again. Recommended the customer call their roofer that replaced the roof about four months ago to inspect the dryer vent on the roof for any possible areas where water could be coming in when it rains. Also recommended the customer invest in a telescoping dryer tube in order for the dryer to be pushed all the way against the wall. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Leander, Texas 78641
Kimo
Job Details:
12/08/2021
Arrived onsite for range with burners not working. Upon inspection found burner all operating as designed I checked connections under cooktop and found them good. see pix for confirmation. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS09
Near Georgetown, Texas 78628
Tommy
Job Details:
12/08/2021
Arrived onsite for oven burning food and being off temp. Upon arrival found unit was heating and was off by around 10 to 20 degrees to hot. Calibrated down unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Volente, Texas 78641
David S
Job Details:
12/08/2021
Arrived on site to install previous diagnose parts. I gained access to and installed a new vent and deflector. The unit is working as designed job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00 Z
Near New Braunfels, Texas 78132
Andrey
Job Details:
12/08/2021
"Arrived on site to test unit for no ice production, tested unit found ice maker tray broke and was dangling in the ice maker box, replaced ice maker, ran diagnostics test 44 for harvest cycle and 45 for fill cycle, both passed, unit is running as designed,no leaks detected job complete"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Leander, Texas 78645
Lou
Job Details:
12/08/2021
"Arrived on site to inspect trash compactor not compacting. Upon further inspection, I removed the tray and taped the safety switch closed and tested. When the motor came on, the gears moved back and forth and the ram moved up and down as if it were trying to go down, but something was keeping it from going down and it would quickly go back up. I pulled the unit from the cabinets and removed the top panel and the front panel and inspected the switches. I found the tilt switch was flapping and not making good contact. I tested the switch and it was intermittently closing. I tested the directional switch and it is good. I could smell the motor making a burning smell after it would attempt to operate.advised that I would be ordering parts and office would contact them to schedule return service I am ordering the tilt switch, safety switch, directional switch, push button switch and motor. Office to schedule return service. Unit was left unplugged for safety.; ordrng 1 W10439651 (Motor) and 1 WP777811 (Directional switch) and 1 W11243179 (Safety switch) and 1 9871829 (Tilt switch) and 1 WPW10242556 (Push button switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Horseshoe Bay, Texas 78605
Cliff
Job Details:
12/08/2021
Arrived on site to diagnose a refrigerator that is making unusual noise. Tested unit and found no failures at this time and advised customer on findings. No leaks were found at time of service.
We serviced a
KENMORE REFRIGERATOR
Model 106.5133971
Near Georgetown, Texas 78633
Lou
Job Details:
12/08/2021
"Arrived on site to inspect refrigerator leaking water from the freezer section. Upon further inspection, I found a block of ice in the bottom of the FC section and found ice at the bottom of the evaporator drip pan. Removed the ice and pulled the unit out and found the drain tube clogged. Cleaned the drain tube out and removed the ice from the drain tube. Verified all ice removed. No water leaks observed at the end of service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Buda, Texas 78610
Jacob
Job Details:
12/08/2021
Arrived onsite for the lights not working in the freezer and the top of the refrigerator. Replaced the freezer. All lights came back on. No issues at this time.
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Bastrop, Texas 78602
Jacob
Job Details:
12/08/2021
Arrived onsite for unit not powering on. Tried to turn on the unit and the unit would not power on. Check for voltage and saw no voltage getting to the unit. Customer flipped the breaker. Power came back. Unit started up with no issues. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, Texas 78744
Jacob
Job Details:
12/08/2021
Arrived onsite to replace all parts. Replaced parts. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Liberty Hill, Texas 78642
Cliff
Job Details:
12/08/2021
Arrived on site to diagnose a range with an oven not heating properly. Found bake ignitor faulty and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB06
Near Austin, Texas 78734
Brandon
Job Details:
12/08/2021
"Arrived on site for customer complaint of damaged doors, I replaced doors, unit tested good."
We serviced a
GE DRYER
Model GTDP280ED4WW
Near New Braunfels, Texas 78130
Andrew
Job Details:
12/08/2021
Arrived on site to replace previously diagnosed drum and bearing. Verified drum and bearing need replaced. Found new drum(18 1/4) I was sent with is shorter than bad drum(21 3/8). Spoke with SR and verified part is packaged properly. Needing drum to fix issue. Office to reschedule. ; ordrng 1 WE21X20562 (Drum assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVSS03
Near Blanco, Texas 78606
Robert
Job Details:
12/08/2021
Arrived on call for complaint of not dispensing ice. Found the auger motor not working. The shaft is rusted in place. Unable to remove shaft to repair.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near Killeen, Texas 76549
Tyler
Job Details:
12/08/2021
Arrived on site for microwave. Upon arrival customer stated unit heated and ui functionality was fine. Their issue was surface build under unit had failed. Upon further inspection I found issue was due to failing bulb and socket within bulb housing. Found ACU sending proper 120v to socket. ; ordrng 1 W10210871 (Socket) and 1 8206232A (Bulb)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Kingsland, Texas 78639
Cliff
Job Details:
12/08/2021
Arrived on site to diagnose a range with a panel not staying on. Found outer panel stainless skin separating from glass. Panel will need to be replaced to complete repairs and office to set return appointment.; ordrng 1 W11176456 (Panel)
We serviced a
GE REFRIGERATOR
Model PSB48LSRABV
Near Belton, Texas 76513
Tyler
Job Details:
12/08/2021
"Arrived on site for refrigerator needing previously diagnosed defrost related parts (fan, bimetal,etc). Upon arrival installed all needed parts. Reassembled and tested unit. Informed customer to give unit 24 hrs to cool. Call complete"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS3
Near Killeen, Texas 76549
Tyler
Job Details:
12/08/2021
"Arrived on site for dishwasher not cleaning well. Upon arrival confirmed complaint. Found during fill the unit filled to desired lvl but water was a murky red color. Found both racks showing signs of rust, interior on sump assembly was also rusted. Soap dispenser would shut correctly. Could remove door for further inspection of controls/ and resistance tests due to door screws all rusting and causing door to be unsafe to disassemble..; ordrng 1 WPW10224428 (Dispenser) and 1 WPW10462232 (Dispenser mount brak) and 1 W10909088 (Upper rack) and 1 W10161215 (Lower rack) and 1 WPW10459139 (Panel) and 12 WPW10348413 (Screws)s and 1 Cnote (Unit rusted recommended replacing or it will continue breaking)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWS02
Near Killeen, Texas 76549
Tyler
Job Details:
12/08/2021
Arrived on site for refrigerator leaking water from FC. Upon arrival confirmed complaint. Upon further inspection found sheet of ice in bottom of FC and drain line as well as ice melting from ice bin down door into bottom FC. Was able to clear drain line and ice door assembly kit. Found gap in ice door had also led to ice bucket being damaged and unable to properly dispense ice. Will need office to reschedule once Availability of part is known.; ordrng 1 WP2317251 (Ice bin asm)
We serviced a
KITCHENAID OVEN
Model KODE500ESS00
Near Round Rock, Texas 78681
Tommy
Job Details:
12/08/2021
Arrived onsite for dishwasher previously diagnosed parts. Upon arrival turned unit off at breaker replaced unit bake element for upper oven put unit back into place and tested unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS
Near Round Rock, Texas 78665
Tommy
Job Details:
12/08/2021
"Arrived onsite for refrigerator not making ice. Upon arrival found unit rear of rc evap covered in ice. Found unit was apparently intermittently working. Unit rc evap thermistor reading unit as if it was 58 Pin 8 3 and 8 4, ordering motor evap support, drain pan in case it was damaged in process, and ordering unit main control as unit is having issues intermittently.; ordrng 1 W11457241 (Pan drip) and 1 W11087438 (Motor evap) and 1 WPW10389152 (Support motor) and 1 WPW10675033 (Control)"
We serviced a
IKEA RANGE
Model IEL730CS0
Near Austin, Texas 78730
Kevin
Job Details:
12/08/2021
"Arrived on site and replaced harness diagnosed by previous technician, took one picture of oven heating and cooktop heating, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW02
Near Leander, Texas 78641
Cliff
Job Details:
12/08/2021
Arrived on site to replace previously ordered parts for washer. Replaced strike and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Austin, Texas 78731
Luis
Job Details:
12/08/2021
"Arrived on site. Per issues described unit not defrosting in fresh food section,customer had unit defrosted removed evaporator cover diagnosed a defective defrost thermistor. Replaced defrost thermistor,secured thermistor to correct location on copper end of suction line using foil tape and a zip,changed defrost setting to basic.
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW00
Near Horseshoe Bay, Texas 78657
Cliff
Job Details:
12/08/2021
Arrived on site to replace previously ordered parts for washer. Replaced belt and pulley and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS
Near Waco, Texas 76705
Jonathan M
Job Details:
12/08/2021
Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that they noticed the unit was leaking from underneath because there whole floor was wet underneath and was draining out of the backside of the wall through the bricks. Confirm the customers complaint and test of the unit and a diagnostic cycle. Found the unit leaking from the washer pump motor. Replace the water pump motor and tested the unit. The unit is now working as designed with no leaks present. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Belton, Texas 76513
Wesley
Job Details:
12/08/2021
Arrived onsite and found a shorted bin thermistor. Ordering the thermistor to repair. Also the drain pump did not energize in diagnostics. Ordering the drain. Advised customer on findings and parts needed. ; ordrng 1 WPW10511923 (Bin thermistor) and 1 W11542868 (Reservoir drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, Texas 78633
Jonathan S
Job Details:
12/08/2021
"Arrived on site to install previous diagnosed parts. Gained access to evaporator. Removed failed drain pan and harness. Installed new drain pan kit and harness. Assembled unit and powered on. Checked temperature settings. Per diagnostics mode and checked defrost settings. All tested good, no water leaks detected during service."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE6A
Near Belton, Texas 76513
Wesley
Job Details:
12/08/2021
Arrived onsite and repaired ice chute and icemaker problem with ordered parts and replaced control for repeating cooling loss glitch intermittently. Advised customer on repair. Unit is now operating as designed.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC7HB01
Near McGregor, Texas 76657
Jonathan M
Job Details:
12/08/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the user interface control panel and attempted to power up the unit. The unit would not power on the oven lights or the control panel. Disassembled unit and checked voltage at the J8 connector to the main control and found no voltage. Unit was showing 7.6 V. Between black to black and white. I advise the customer that she had an issue with her power supply coming to the unit so I can do no further testing and set up with a new control panel. The customer advised they knew how to do the control panel set up but needed to get the unit up and running as soon as possible. Customer will need an electrician to come fix the electrical supply. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Whitney, Texas 76692
Jonathan M
Job Details:
12/08/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Harker Heights, Texas 76548
Tyler
Job Details:
12/08/2021
Arrived on site for dishwasher giving f8e4. Upon arrival confirmed complaint. After further inspection found leak during agitation cycle. Water was coming from upper rack rail mounts due to missing lock nut on left side of upper rack. Office will need to reschedule once availability of parts is known.; ordrng 2 W11545286 (Upper rack mounts)s
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, Texas 76513
Wesley
Job Details:
12/08/2021
Arrived onsite for unit not heating and found shorted centrifugal switch. All cutoffs and fuse test good. Heater checks good. Ordering motor to repair.; ordrng 1 279827 (Motor) and 1 WP694089 (Wheel)
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Temple, Texas 76502
Wesley
Job Details:
12/08/2021
Arrived onsite and installed the control panel. Unit is now operating as designed. Advised customer on repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBK
Near Killeen, Texas 76542
Tyler
Job Details:
12/08/2021
"Arrived on site for refrigerator not making/dispensing ice/water. Upon arrival confirmed complaint. Found temps (actual) were 0/35 (FC/RC). After further inspection I found dispenser control for water partially functioning intermittently. Also found ice maker failing to run in normal operation duel to failing stat in ice maker, but would run if diagnostics tests was preformed.also found ice maker stat had failed because thermistors and control were not communicating properly and it registering temps or power supply. Will need to get autho from ahs and part availability before rescheduling.; ordrng 1 A01078804 (Control) and 1 242278801 (Thermistor asm) and 1 5304521693 (Ui control switchs) and 1 242252702 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Copperas Cove, Texas 76522
Al
Job Details:
12/08/2021
Arrived back on site to install previously ordered valves unit now functioning properly
We serviced a
WHIRLPOOL WASHER
Model WTW5540SQ0
Near McGregor, Texas 76657
Jonathan M
Job Details:
12/08/2021
"Arrived on site for a washing machine that will agitate but not spin. Inspected unit and work area. The customer advised the unit will rinse but then it will not enter the spin cycle or drain. Confirmed the customers complaint and found the unit humming when trying to be set into the spin cycle. The customer advised that he heard a pop during one of the spin cycles and it stopped the basket. He said that since then, the unit just hums and wont drain. Disassembled the unit and found that the coupler had not broken. Spoke to PR and he had me go through a couple checks. Advise that the issue is most likely with the capacitor or a bad winding on the motor. Ordering those parts and will return with extra brake and clutch assembly..; ordrng 1 285785 (Clutch) and 1 W10820043 (Brake and drive tube) and 1 WP8572717 (Capacitor) and 1 WP661600 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near New Braunfels, Texas 78130
Andrew
Job Details:
12/08/2021
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Killeen, Texas 76543
Al
Job Details:
12/08/2021
Arrived on a 2/2 for refrigerator leaking. Confirmed the complaint and found it was leaking from the supply line from the wall to the valve. There were 2 supply lines connected when there only needs to be one. I advised the customer to purchase a new stainless supply and connect it according to the manuals. Job complete
We serviced a
WHIRLPOOL DRYER
Model LER5636LQ1
Near Killeen, Texas 76543
Tyler
Job Details:
12/08/2021
Arrived on site for dryer not heating. Upon arrival confirmed the complaint and found a stable power connection to unit after further inspection found at the Highland cut off as well as the heating element had both burned out causing the coil in the element to break after replacing both parts and reassembling the unit I was able to retest and found the dryer heating as designed instructed customer on dryer vent cleaning options. Call complete
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS1
Near Liberty Hill, Texas 78642
Cliff
Job Details:
12/08/2021
Arrived on site to diagnose a venthood with a damaged grease filter. Grease filter screen pushed through frame and replaced it with new filter. All is working properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near New Braunfels, Texas 78132
Noah D
Job Details:
12/08/2021
"Arrived on site to inspect unit for not allowing ice to be dispensed, upon inspection found the icemaker worked normally and dispensed normally when the ice container is sat down normally on gear. All functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model EC3JHAXRL00
Near Austin, Texas 78717
David S
Job Details:
12/08/2021
Arrived on site for fridge beeping and not cooling right. I inspected the unit and work area. I put the unit into diagnostics and tested all components. I found the components working as designed. I tested the UI and found the buttons working and responding
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, Texas 78132
Noah D
Job Details:
12/08/2021
"Arrived on site to inspect unit for not cooling normally, upon inspection found the unit covered in ice in fresh food Evap. Instructed customer to defrost unit and we will return with electronics. Office to reschedule ; O-emld tckt"
We serviced a
GE WASHER
Model GTWN3000M1WS
Near San Marcos, Texas 78666
Andrey
Job Details:
12/08/2021
"Arrived on site to test unit for grinding sound, tested unit found grinding noise coming from gear case, on high spin belt squeaking and and worn out suspension rods,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Blanco, Texas 78606
Robert
Job Details:
12/08/2021
Arrived on call for complaint of lights not working in freezer and top of refrigerator. Found the light control not sending signal to lights. Will need light control. Found the valve in back of refrigerator leaks too. Order the control and valve. ordrng 1 W10865826 (Valve) and 1 W10804160 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Canyon Lake, Texas 78133
Noah D
Job Details:
12/08/2021
Arrived on site to inspect unit for not heating normally. Upon inspection found the unit heating normally and tested normally. Sensor tested good. Elements tested good. All functions worked. Complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM04
Near New Braunfels, Texas 78130
Andrew
Job Details:
12/08/2021
"Arrived on site to test unit for not dispensing water. Found reservoir partially frozen over. Thawed reservoir, tested unit, unit working as designed. Lowered raised temp setting to recommended. Advised customer to leave at recommended setting. Also advised on prevention of blocking air flow. No leaks detected. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Austin, Texas 78717
David S
Job Details:
12/08/2021
"Arrived on site for cooktop flame being too high on low. I inspected the unit and work area. I checked the regulator and the orfices. I found all set correctly. I inspected the flames and we have a good flame pattern on all the burners. I called techline and spoke to Chris, I received sr #7733434065, he stated this model can take up to 20 minuets to boil water. He also stated adjusting the valuables will increase the low side simmer. I spoke to the customer about the unit and how it operates. Job complete."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Austin, Texas 78704
Scott
Job Details:
12/08/2021
"Arrived on site, replaced control and igniter. Preheated oven above normal and convection. Ignited top burners, with cooling fan running. No issues found did not tripped breaker. No gas leaks detected a timer service job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21FD3AW5
Near Copperas Cove, Texas 76522
Al
Job Details:
12/08/2021
Arrived to inspect ice maker not working and water leaking from the unit. Discovered the green tube from the valve to the ice maker is broken and causing the unit to leak onto the customers floor. Unit will require 218976901 TUBE to complete repair. Returning with the ice maker. ; ordrng 1 218976901 (Tube from Valve to ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, Texas 78666
Noah D
Job Details:
12/07/2021
"Arrived on site to inspect unit for a crack in the liner. Upon inspection found the liner cracked causing issues, mixed epoxy and created a fixed surface, feathered sides and took pictures. Complete"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, Texas 78754
Robert
Job Details:
12/07/2021
Arrived on call for complaint of not complete cycle. Found the valve not working properly. Ordered new valve. ; ordrng 1 W11222849 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Austin, Texas 78756
Robert
Job Details:
12/07/2021
Arrived on call for complaint of no ice switch test good and valve good replace icemaker. After installation test operation and icemaker rotation to final position.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Austin, Texas 78704
Jacob
Job Details:
12/07/2021
Arrived onsite to replace parts ordered by the previous tech. Replaced parts. No issues at this time. Job complete
We serviced a
LG WASHER
Model WM3370HWA/01
Near Georgetown, Texas 78633
Lou
Job Details:
12/07/2021
"Arrived on site to inspect washer with water inside drum when not in use. Upon further inspection, I placed the unit in diagnostics and tested. Unit is operating as designed. After testing and waiting for a little while, I found water beginning to puddle inside the drum. I found the inlet valve assembly is weeping causing the water to go into the drum. Also found the bellow needs to be replaced. Customer agree to the repair/replacement of the valves and bellow.One of the valves is on order and I will return with all prescreened parts. Office to schedule return service for 2 man when the valve arrives. No water leaks observed during other than the valve weeping. ; ordrng 1 CNOTE (LSO) and 1 CNOTE (2 MAN JOB.)"
We serviced a
LG WASHER
Model WM3370HWA/01
Near Georgetown, Texas 78633
Jonathan S
Job Details:
12/07/2021
Tech was assigned as a helper;
We serviced a
GE REFRIGERATOR
Model CFE28TSHRSS
Near Georgetown, Texas 78633
Jonathan S
Job Details:
12/07/2021
"Arrived on site for refrigerator freezer door popping open. Inspected unit and work area. Found freezer liner cracked. Found freezer door gasket out of place. Found service bulletin REF05-18. Will need to replace gasket and test door operation. Left site to pickup part at shop. Arrived back on site and removed door and installed gasket. Repaired cracked liner. Assembled unit and tested door operation. All tested good, no water leaks detected during service. ; ordrng 1 WR14X31558 (Gasket)"
We serviced a
WHIRLPOOL OVEN
Model WFE320M0ES2
Near Cedar Park, Texas 78613
David Z
Job Details:
12/07/2021
Arrived on site to diagnose range with no functional oven light. Checked socket and found no bulb present. Installed new bulb and tested. Found no light still. Got a PSH error when I power cycled unit. Replaced control and retested. Verified all is working as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KOCE900HSS02
Near Round Rock, Texas 78665
Wesley
Job Details:
12/07/2021
Arrived onsite and replaced outer door and and nameplate due to broken glass. Unit is now set up properly and as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, Texas 78759
Scott
Job Details:
12/07/2021
"Arrived on site for icemaker splashing and not harvesting. Found icemaker failed . Ordering icemaker . No water leaks detected at time of service. Call to set return"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Round Rock, Texas 78681
David Z
Job Details:
12/07/2021
"Arrived on site to diagnose dishwasher not heating at all. Examined unit and found a no heat code, and also found the element ruptured on the right side. Unit needs a new heating element to resolve. Office to schedule when part on order arrives. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED8200FW2
Near Georgetown, Texas 78626
Tommy
Job Details:
12/07/2021
Arrived onsite for dryer not heating upon arrival tested unit found unit to not be heating removed top and checked unit element and fuses. Found fuses good but element had blown
We serviced a
MAYTAG DRYER
Model MEDC700VW0
Near Belton, Texas 76513
Kimo
Job Details:
12/07/2021
Arrived onsite for dryer inop. Upon inspection found good voltage at wall. I then gained access to the belt and found is loose from the tensioner pulley. I the inspected the pulley and found that it came off the axle. I am ordering 1x pulley 279640; ordrng 1 279640 (Pulley)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Round Rock, Texas 78665
Wesley
Job Details:
12/07/2021
Arrived onsite and found pan warped and freezing over and causing a drain issue. Used shim to cause better draining and advised customer on melting the ice. Advised customer on repair. Advised customer that Pam could be replaced and ice melted manually with steamer but customer chose simple repair option.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, Texas 78732
Brandon
Job Details:
12/07/2021
"Arrived on site for customer complaint of noise issue, found legs needed adjusting, unit tested good."
We serviced a
GE OVEN
Model ZET3038SH1SS
Near Austin, Texas 78737
Leonardo
Job Details:
12/07/2021
Arrived on site to test unit for no display. Turned power off for 30 seconds turn power back on and display is back on. Tried setting oven to 350 and the 3 button not working. Buttons 1-2-3 not responding will need new console office to reschedule ; ordrng 1 WB29T10059 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Waco, Texas 76712
Jonathan M
Job Details:
12/07/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the motor and tested the unit in a high speed and low speed spin. The unit began to operate as designed. Test of the unit and heavy and gentle agitation and the unit ran as designed. Ran the unit through an auto test in the unit sounded normal and is working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Leander, Texas 78641
David Z
Job Details:
12/07/2021
"Arrived on site to install previously diagnosed parts to resolve damaged drawer and failed pantry Ui. Installed new pantry UI in new pantry drawer, and replaced upper freezer bin. Verified all is working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Austin, Texas 78730
Kevin
Job Details:
12/07/2021
"Arrived on site and replaced left adjuster diagnosed by previous technician, after replacement upper rack is operating normally, job complete"
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWC
Near Austin, Texas 78738
Luis
Job Details:
12/07/2021
"Arrived on site for cooling complaint. Temperature reading 20? removed evaporator cover found partial frost pattern diagnosed a low side leak,unit will need a new evaporator,compressor and heat exchanger.
We serviced a
GE DISHWASHER
Model GDF520PSJ2SS
Near Round Rock, Texas 78681
David S
Job Details:
12/07/2021
Arrived on site to install previous diagnose part. I gained access to the drain pump and replaced it with new. I tested the unit and it is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Georgetown, Texas 78633
Jonathan S
Job Details:
12/07/2021
"Arrived on site for washer leaking at door. Ins unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F0-E2 over suds and F8-E1 inlet valve fault. Performed manual test mode and monitored operation. Ran automatic test cycle and monitored operation. Found inlet valve working as designed and water lines correct to unit. Found customer using load and go with home water softener. Found concentrated level set to 2X and using to much soap. Corrected concentrated level. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WFW9300VU03
Near Austin, Texas 78745
Tyler L
Job Details:
12/07/2021
"Arrived on site for complaints of o power. Found no buttons responding. Found proper voltage from the wall to the control board. Will need new control board to complete repair. Also advised customer that the control panel might be needed as well. e.; ordrng 1 WPW10169230 (Control)"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near New Braunfels, Texas 78130
Noah D
Job Details:
12/07/2021
"Arrived on site to inspect unit for not starting or powering on, upon inspection found no voltage at wall, checked the unit and found the teeth of power cord bent. Bent out power cord and tested. All functions worked. Complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Temple, Texas 76502
Tyler
Job Details:
12/07/2021
Arrived on site for microwave not heating. Upon arrival confirmed complaint. After further inspection I found the cause was due to a failing cap and diode. Replaced capacitor and diode. Reassembled unit and found unit fully heating and functioning as designed. Call complete
We serviced a
WHIRLPOOL OVEN
Model WFG520S0FS0
Near Austin, Texas 78723
Matthew
Job Details:
12/07/2021
"Arrived on site for F3E0 open oven sensor. After inspection found broken sensor wire.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakeway, Texas 78734
Luis
Job Details:
12/07/2021
"Arrived on site unit is powered on,ui and controls working. Removed compressor cover compressor running,removed evaporator cover found traces of oil on evaporator and weak to no frost pattern on evaporator. Unit will need compressor,evaporator,3 way valve,drier,drip pan and fan motor. Sealed system under manufacture warranty extended warranty in charge of drip pan and fan motor. ; ordrng 1 W10832994 (Compressor) and 1 W10874835 (3 way valve) and 1 W11457241 (Drip pan) and 1 W11087438 (Ff fan) and 1 W11492867 (Ff evaporator) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier uv) and 1 2hrs (2 hrs)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Austin, Texas 78730
Kevin
Job Details:
12/07/2021
"Arrived on site and inspected microwave/oven combo, and found transformer for microwave cavity light is getting 120 V but there is no outgoing voltage. Replaced transformer and cavity bulb and it is now working properly. Check one picture. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0ES3
Near Copperas Cove, Texas 76522
Al
Job Details:
12/07/2021
Arrived to install previously ordered control and right rear infinite switch. Tested unit and unit tested properly to customers satisfaction. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cedar Park, Texas 78613
David Z
Job Details:
12/07/2021
Arrived on site to follow up on dishwasher not running wash motor. Replaced console to resolve stuck key and wash motor. Retested unit and verified unit is spraying as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, Texas 78633
Lou
Job Details:
12/07/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the unit showing the error code F6E4 and control not updating, I removed and replaced the main control and tested. Unit is operating as designed and is connected to WiFi. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Seguin, Texas 78155
Noah D
Job Details:
12/07/2021
"Arrived on site to inspect unit for not dispensing crushed ice. Upon inspection found the unit crushing ice and allowing dispensing of ice but making lots of noise, will need to return with ice motor. Tested new container and found no change. Will need permagum. Office to reschedule ; ordrng 1 212643 (PERMAGUM STRIPS)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP02
Near Austin, Texas 78731
Kevin
Job Details:
12/07/2021
"Arrived on site and inspected refrigerator and found When icemaker attempts to fill valve engages but water fill tube to Icemaker is frozen. Used steamer to remove ice and replaced Valve anyway to ensure correct operation. After replacement cycled icemaker and it filled properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, Texas 78717
David S
Job Details:
12/07/2021
"Arrived on site to install previous diagnose parts. I installed the new sump and motor. I tested the u it and it is now working as designed. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Elgin, Texas 78621
Matthew
Job Details:
12/07/2021
RF and LR. Arrived onsite to replace previously diagnosed parts. Replaced control board and rf switch as well as Lr switch. Tested unit and unit operates as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Taylor, Texas 76574
Jimmy J.
Job Details:
12/07/2021
"Arrived on site to install previously diagnosed part. Removed DSI board and installed new DSI board. Tested oven bake and broil. Both lighting as designed. Customer stated her front left burner wasnt lighting. I tested the specific burner and found igniter was sparking but wouldnt allow it to light every time. Explained to customer they would need to contact AHS due to this being a separate issue with the range. Otherwise, oven is working as designed based on our ticket and prior issue. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDEM01
Near Round Rock, Texas 78681
David S
Job Details:
12/07/2021
Arrived on site to pull the wall oven up and replace the interlocks. We pulled the oven from the cabinet. I installed the new interlocks. the customer will call when the cabinet is fixed to reinstall the oven. ; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KESS907SSS04
Near Lakeway, Texas 78734
Leonardo
Job Details:
12/07/2021
Arrived on site to test unit for elements not working. Found display working but no power to top or bottom element. Pulled unit out and checked voltage at junction and voltage test good. Unplugged unit to check outlet and outlet test good. Plugged unit back in and all burners and oven working correctly job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519FB0
Near Hutto, Texas 78634
Tommy
Job Details:
12/07/2021
Arrived onsite for microwave light not turning off. Upon arrival found unit triage had burnt out keeping light on unit bulb holder and control will all need to be replaced at once
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15NHZS0
Near Burnet, Texas 78611
Cliff
Job Details:
12/07/2021
Arrived on site to diagnose an ice machine that is not producing. Found water level sensor failed and it will need to be replaced to complete repairs.; ordrng 1 WPW10485962 (Sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48Qvs02
Near Austin, Texas 78734
Luis
Job Details:
12/07/2021
Arrived on site. Screwed light bulb into lower socket light powered on.
We serviced a
GE MICROWAVE
Model JVM6175DK2BB
Near Georgetown, Texas 78633
Jonathan S
Job Details:
12/07/2021
"Arrived on site for microwave not heating. Inspected unit and work area. Tested heating operation and measured amp draw. Found high side drawing amperage. Found failed high side ( capacitor, diode and magnetron.Will need to order magnetron.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Killeen, Texas 76542
Al
Job Details:
12/07/2021
Arrived to inspect low ice production from newly purchased side by side refrigerator. Confirmed the unit was making ice. Found there were gaps between the freezer cabinet and the liner. Used adhesive to fill the air gaps. Also advised the customer about keeping temperatures on recommended temperatures for unit to function properly. Job complete
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Buchanan Dam, Texas 78609
Cliff
Job Details:
12/07/2021
Arrived on site to diagnose a range with oven not heating properly. Reset control through diagnostics and all is working properly at this time.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Lakeway, Texas 78734
Luis
Job Details:
12/07/2021
"Arrived on site. Diagnosed a defective compressor,replaced previous installed parts,replaced drip pan due to crack in pan. Vacuumed system down unit kept vacuum recharged system to manufacture spec,ran diagnostics good frost formation on evaporator plate. Reassembled unit installed drain tube to sewage line ran water through tube good no leaks.

