"Arrived on site for dryer making abnormal noises. Inspected unit and work area. Tested operation to verify failure. Found sound with motor. Disassembled unit and inspected pulley and guide wheel. Found failed motor and will need to replace blower with motor. Removed failed motor and blower wheel, installed new. Assembled unit and tested operation. All tested good.

Arrived on site for a washing machine that wont fill of cold water. Inspected unit and work area. Confirmed the customers complete and check voltage going to the cold water valve on calling for cold water. Found proper voltage but the valve not pulling in cold water. Disconnect the hose off the back of the unit to check for water pressure and found proper water pressure. Replaced water valve and tested the unit again. The unit began to work as designed. Call complete.

Arrived on site for washer not going into spin but all of the functions working as designed. Upon arrival confirmed the issue. After running multiple test I found that the unit would fill agitate and drain but during spin the transmission and bearing were siezed due to rust. Lid switch activited. Belt was intact and fly wheel would spin along with motor and pump

Arrived on site for dishwasher that is not washing dishes. Inspected unit and work area.Test of the unit and confirmed the customers complaint. Found the wash motor not running. Replaced wash motor and tested the unit. The unit began to work as designed. Call complete.

Arrived on site for a washing machine thats making a clunking sound. Inspected unit and work area. Customer advised that the unit seems to make a clunking sound between agitation when it ships into spin. She didnt know if that was normal or not but wanted to have it checked because she thought something might be going out. Test of the unit in an auto test in the unit ran hours designed. Tested the unit and manual spin and agitation testing and the customer confirmed that the clicking was right when it went into spin. I did advise her that that is normal with these units due to the cam being plastic and showed her how that works. Did not find any stored error codes in the customer did advise that the unit is washing just fine. Whenever user guide in the unit is working as designed. Call complete.

Arrived on site for dryer needing checkup/inspection. After testing found unit had a stable 240v connection. Unit had clear lint screen and exhaust housing plus proper airflow through exhaust hose. Found temps within unit fluctuated between 110-200 averaging at 155 degrees during first 20 minutes. . Unit time of diagnostics unit is functional as designed. Call complete

"Arrived to inspect side by side refrigerator cooling issues. Confirmed the complaint and found the compressor was running, but burning hot. There was no frost pattern on either evaporator and temperatures were 68 in both compartments.Ff evaporator, compressor access valve and UV drier. Office to schedule return services . ; ordrng 1 W10309988 (COMPRESSOR) and 1 W10143759 (DRIER W/VALVE) and 1 WPW10239732 (EVAPORATOR) and 1 WPW10643261 (EVAPORATOR, DUAL FF)"

"Arrived on site for washer needing previously diagnosed parts. Upon arrival reconfirmed issue but found when unit was plugged in it immediately went into flood mode. Give unit the time allotted per manufacturing specs and after unit went through mode I was then able to gain full functionality to diagnostics, errors, etc. found unit had f7e6 error. Found front left and back left suspension rods failing. All other hardware was fully functioning as designed. Once unit was stabilized/balanced I found no other failures. Reset and tested unit in normal+diagnostics mode and found everything working as designed. Call complete."

Arrived to inspect range handle issues. Confirmed the handle on the right side was hanging off. I disassembled and re inserted the screw into the handle and was able to complete the without any parts. The customers handle wasnt damaged. Unit not working properly without any issues. Job complete

Arrived on site for dishwasher leaking water. Upon arrival confirmed issue and after testing unit found solenoid had rusted and fallen off rest of inlet valve causing water to leak. Was able to replace inlet and reassembled and tested dishwasher. Found unit fully cycling and. Functioning as designed with now failures or leaks. Call complete

Arrived to inspect washer not spinning all the water from the clothes. Found the drain hose was in the standpipe too far. The was in a recent power surge. I ran a complete quick wash cycle and the unit tested properly. Job complete

"Arrived on a 2/2 for a dryer not heating. Confirmed, disassembled and found the purple wire was burned and causing the no heat. Spliced the wire and added a new connector and unit tested as designed. Job complete"

Arrived On site for microwave needing previously diagnosed parts upon arrival I reconfirm the prior issue from second diagnosis found that the had no failures. Installed needed door lock and switchs asm as well as diode cap and mag. Reassembled and tested unit. Found unit fully heating as designed. Call complete

Arrived back on site for ice maker issues. The ice maker ice was clumpy inside of the ice container. The ice makers previous issues caused the ice maker to overfill into the ice container. Motor on ice maker was overfill. Valve was functioning properly. Removed and replaced the ice maker and unit tested as designed. Job complete

Arrived on site to diagnose a microwave that isn't heating. Found diode shorted and replaced it. Tested unit and found all is functioning properly at this time.

"Arrived on site to test unit for water not draining, customer stated that the unit overflowed and stopped working, unit was outside in the rain without proper connections to test unit fully, I was able to get power to unit and the unit did power on, I suspect when unit overflowed causing it to trip out multiple components, killing power, will recommend coming out on next trip with control board and drain pump and latch, Will need customer to have unit in proper location and fully connected to do a full diagnostics before repair office to reschedule ; ordrng 1 W11170317 (Control board)"

Arrived onsite for oven door falling off. I found right hing damaged. I installed hinge and tested door and found that it started in place and closed properly. Job complete

"Arrived on site to inspect unit for clumpy ice and not dispensing, upon inspection found two smalls chunks missing in ice door causing the warm air to melt ice chunks and leak from dispenser. Ordering ice door. Office to reschedule ; ordrng 1 W10798124 (Icedoor)"

"Arrived on site for complaints of burners not working. Found spark module out of position, not in bracket, possibly grounding itself out. Secured and tested. Back left, and front right burners not lighting and not sparking at all. Other burners working well. Will need new spark module and harness to complete. No gas leaks detected, job complete.; ordrng 1 WB24K10074 (Harness) and 1 Wb13k10051 (Spark module)"

"Arrived on site for load still wet after cycle . Found tub bearing squealing . Ordering tub ,two man , AUTHO for two man , rotor and stator and bolt . No water leaks detected at time of service. Call to set return ; ordrng 1 Weigh2hrs and 1 AUTHOfortwoman and 1 W10921994 (Tub) and 1 W10916241 (Rotor) and 1 W10797525 (Bolt)"

"Arrived on site for complaints of broken or missing parts. Found visibly broken door frame. Will need new door frame to complete, office to reschedule.; ordrng 1 W11176456 (Door glass)"

"Arrived on site for customer complaint of error code and unit not completing cycles, found water supply issue, I turned on water supply, unit tested good."

Arrived on site to test unit for door hitting trim. Found trim was upside down. Removed trim and secured trim correctly test unit and unit test good job complete.

"Arrived onsite for cooling failure in fridge section. And drain pan freezing over. Advised customer that multiple parts and failures would need to be addressed to prevent further issues.

Arrived on site to install previously diagnosed part. Removed microwave outer door glass and installed new outer microwave door glass. Job completed.

"Arrived on site for washer not filling . Ran diagnostics found when first starting to agitate or spin wash plate and tub are very slow to spin . Talked to SW . Ordering gearcase , stator ,rotor ,slider , clutch, harness ,screws . Couldnt remove stator bolt at time of service . Call to set return . . ; ordrng 1 W11130936 (Lower harness) and 1 W11185701 (Gear case) and 1 W10006483 (Stator) and 8 W10644129 (Screw)s and 1 W10905022 (Clutch) and 1 W10734521 (Slider) and 1 W10006482 (Rotor) and 1 W11183985 (Nut)"

"Arrived on site for cleaning request. Removed accessible parts,cleaned reservoir and liner,cleaned all accessible parts,reassembled unit,added cleaner and ran unit through a clean cycle.

"Arrived on site to inspect unit for a chip in the cooktop, upon inspection found a chip in front right burner area. Took pictures and sent to claims.

Arrived on site for refrigerator not making ice. Upon arrival confirmed issue. Found temps actual at 23/47 (fc/rc). After further testing found stable power supply to ice maker. Found bin empty. Eventually found issue was switch not being activated when door was closed allowing proper connection to ice maker. Added spacer to door hinge to raise door and retested ice maker. Found stable connection being made and ice maker harvesting and filling as designed. Call complete ; ordrng 1 Unknown (Random oring spacer from truck stock i had on hand)

"Arrived on site to inspect unit for not illuminating lower bulb. Upon inspection found the units ui shorted causing the unit to not be useable, checked breaker and found no issue, ordering control and ui. Office to reschedule ; ordrng 1 W11416316 (Control) and 1 W11040882 (Ui)"

"Arrived on site for complaints of visibly missing part. Found knob missing on fascia. Installed new part and tested unit. Ran unit through factory diagnostics and unit passed all tests. Ran quick wash cycle as well and unit passed. Unit functioning as designed. No water leaks detected, job complete."

Arrived on site to replace trucks and rack wheels. Found wrong rack wheels were ordered. Needing wheels to fix issue. Office to reschedule. ; ordrng 4 W10888592 (Wheel assembly)s

Arrived onsite to in previously diagnosed parts. Upon arrival I gained access to water inlet valve and replace it Ali g with the sump and motor. I gained access to to the main control and replaced it as well. I tested unit and found that the unit it now operating as designed. No leaks at this time. Job complete

"Arrived on site for Freezer making noise, ice on the back of the freezer NOISE-FREEZER MAKING NOISE- FRIDGE OK. Customer showed me a piece of plastic that had come loose from the interior near the ice maker. Identified the plastic piece as the fill cup. Due to fill cup no longer being mounted it was allowing water to trickle down into the evaporator section and create and small section of ice down the evaporator cover every time the ice maker called for water. Customer had already cleared the ice off the evaporator cover. After a period of time after clearing the ice the loud noise had gone away. I remounted the fill cup and had the ice maker run a harvest. No leaks detected. Also ran diagnostics to run a short defrost to remove any residual ice that may have formed over the evaporator fan blades to prevent the noise from coming back. Job completed."

"Arrived on site and inspected range and found left element is not turning on. And glass top is broken. Would need to replace infinite switch, element, and glass top to correct issue. Would also bring back control panel in case it is damaged attempting repair; ordrng 1 318191023 (Infinite switch) and 1 903136-9010 (Infinite switch) and 1 318239700 (Control panel) and 1 318223626 (Glass top) and 1 318258201 (Element)"

Arrived on site to test unit for ice forming around ice bin. Found same pattern forming on right and rear sides of ice bin. Found no gaps/leaks in gaskets. Spoke with tech line and recommended replacing ice separator/door along with ice chute assembly as well as installing Permagum around ice chute gasket.(SR#7732605889). Needing ice door and Permagum. Office to reschedule.; ordrng 1 W10919724 (Ice door/separator) and 1 212643 (Permagum)

Arrived on site for a dishwasher thats having issues with the rollers. Inspected unit and work area. The customer advised that the stops were coming off of our dishwasher and they havent been able to fit them back on. How did the stops back onto the dishwasher top rack rails and test at the unit. The unit is not working as designed. Call complete.

"Arrived on site for a refrigerator that is dispensing ice when ice is not called. Inspected unit and work area. Attempted to replicate the issue but was unable to replicate the issue. The customer said that every couple days, when they go to dispense ice from their ice dispenser, as soon as they are done dispensing the ice, do unit will continue to dispense ice for another 5 to 8 seconds. She advised that this is leaving ice cubes all over her floor. She did advise that sometimes the ice door stays open and other times the ice door is closed when the unit is dispensing the ice. Spoke to PR and was advised to check polarity at the outlet but if polarity was good, to order the main control, you are, and ice paddle. Checked flirty at the plug and found 62.4 V going from neutral to ground, 54 V going from hot to ground, I double checked the voltage by going from hot and neutral to a ground screw. I advised the customer that they would need an electrician to repair the electrical supply issue prior to any repairs due to that most likely being the issue with intermittent failures. Advise the customer to call back if they have any further issues. Call complete."

"Arrived on site to inspect washer leaking water. Upon further inspection, found old water residue coming from the left bottom corner of the dispenser. Placed unit in diagnostics and tested and unit leaked water from the exact area. I am ordering the dispenser assembly per service pointer #W11481731 and office to schedule return service due to the availability of the part. Leak is very small and no other leaks found.; ordrng 1 W11465532 (Dispenser assembly)"

"Arrived on site to test unit for light not working, test unit found, bottom light socket receiving 120VAC, but light socket is cracked with light bulb broken inside socket, replaced socket and light bulb, unit now running as designed, job complete"

"Arrived on site to test unit for evap freezing over. Found evap thermistor was out of range. Defrosted evap. Verified voltage to heating element and engaging as designed. Replaced thermistor, tested unit, compressor attempted to engage a few times before finally starting. Replaced starter and run cap, unit now working as designed. No leaks detected. Job complete."

Arrived on site to diagnose a dryer that is not drying properly. Tested unit and found external venting clogged and advised homeowner on findings.

"Arrived on site. Replaced filter,found defective leds replaced upper top right led and lower right side led module,all leds working as designed. used 2 W11462342 ( Led module) from stock"

Arrived on site to test unit for unit not washing and making high pitch noise. Found unit not getting water in filled unit with water and found wash motor not creating pressure. Will need new sump and motor and new fill valve

Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised if the unit is leaking at two points during operation. Ran the unit for an auto test and the unit ran as designed until it got to the drain portion of the cycle where it began gushing water out of the dishwasher. Removed the dishwasher from the cabinet and found that the drain hose had been disconnected from the dishwasher itself. Reconnected the drain hose onto the dishwasher and tested the unit. The unit began to work as designed with no leaks present. The customer advised that the installer seemed to be in a rush and did not install the dishwasher hose the way that I had making him believe that the issue was probably with the installation and it just finally came off after a number of cycles. Advise customer to keep an eye on the unit and call back if any further issues persist. Call complete.

"Arrived on site to inspect refrigerator temps. Upon further inspection, tested temps in the FC=21 degrees, but the unit was in defrost mode. Disassembled the FC section and found ice on the evaporator cover and on the top of the FC section. Removed evap cover and found a perfect frost pattern and determined the unit had a precious air leak from the FC door not closing properly. Advised customer of our findings and instructed on use. No water leaks observed during service, job completed."

Arrived onsite to replace loose rc door handle. Upon arrival I was able to replace rc door handle. Job complete.

Arrived onsite and unlocked the washer for the customer to be able to retrieve her clothing prior to the harness replacement. ; O-emld tckt

"Arrived on site to replace heater for speck project, I replaced heater, tested good."

Arrived on site for refrigerator not allowing for water to dispense. Upon arrival confirmed issue and customer had stated they recently replaced filter right before issue occurred. After further inspection I found housing asm failing to seal properly to filter. Removed filter and replaced housing asm. Found dispenser fully functioning but when filter was reinstalled it was resorting back to original symptoms. Found filter defective also. Instructed customer on reordering new filter. Call complete

Arrived on site for Condensation in the Refrigerator Section - Refrigerator. Found temps for fridge set to 5 and freezer temp set to -15. Realized temps were set to Celsius instead of Fahrenheit. Changed to Fahrenheit and temps were set back to recommended. Placed in diagnostics and turned on vertical mullion to 02 which should keep the mullion on at all times. After ten minutes the mullion was still not warm. Called Whirlpool tech line due to third visit for repeated issue. Found light frost over evaporator cover. Called Whirlpool tech line and spoke to Andy. Andy had me check doors for air leaks. Found freezer door had frost at bottom center but seal was making good contact with liner. Ordering a new freezer door W11435342 due to current freezer door being warped. Returning with mullion and ordering UI W11284720 in case the mullion is not receiving voltage to turn on. Also returning with adhesive. SR 7732603367; ordrng 1 W11435342 (Freezer door) and 1 W11284720 (UI)

"Arrived on site for a water dispenser dripping water. Upon arrival the customer stated that the water will drip throughout the day, and occasionally has air pockets in the line causing the water to spit out. They also stated that it began right before the first service, and at this time it was spitting badly. They found the spitting has gotten better with the repairs, but it still drips. Per notes I called techline on arrival. I spoke to Andrew and received SR# 7732596171. Andrew had me gain access to the valve and test the water flow coming from the dispenser side. When I did he could hear it over the phone, and he stated it sounded kind of high. He advised installing a PRV and water line if I could not find any physical damage on the dispenser line indicating an air leak. I inspected the line and observed no damage. Due to this I am ordering the PRV and new line to install. Office to reschedule.; ordrng 1 W10786952 (Pressure Valve) and 1 8212547RP (Water Line)"

"Arrived on site to install previously diagnosed and ordered part. Due to the genesis board failure, I removed and replaced the board and tested the unit. Unit powered up and is operating as designed. The evap fan motor was not needed. No water leaks observed during service, job completed."

"Arrived on site to replace RF ignitor, after replacing, unit tested good

"Arrived onsite for the unit giving error code F1E2. Let customer know that the dryer needs to be taken down to do further inspection for the unit.

"Arrived on site to diagnose range that is throwing an F1 error when cooking. Per tech sheet cleared error and retested. Found F1 error still there. Replaced control under parts warranty. Ran unit and verified its not going over temp. Unit cycling at 380 degrees. Unit working as designed, . Call complete."

"Arrived on site. Removed Orion control found wrong Orion control ordered,installed original Orion control,powered unit on compressor powered on ran then shut itself off. Ordering a new compressor and correct control. Job will need 2hrs; ordrng 1 W11393142 (Compressor) and 1 W11336586 (Orion control) and 1 W11506635 (Access valve) and 1 w10843121 (Drier) and 1 2hrs (2 hrs)"

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. Once the unit filled with water and the motor came on, the diverter housing began to leak water. Removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived to inspect back burners burning food. Confirmed the complaint and found both infinite switches had burn marks on them deeming them defective causing the malfunctions. R&R both and unit tested as designed. Customer satisfied, Job complete."

"Arrived on site , replaced rt side door and badge . No water leaks detected at time of service. Job complete"

Arrived on site to replace all 3 damaged doors. Replaced all 3 damaged doors and name plate. Job complete

Arrived onsite for failed display and replaced the display. Unit is now operating as designed. Advised customer on repair. All checks good.

Arrived onsite and found f2e3 error which indicates communication short between the keypad and the control. Both parts are no longer available. Advised customer that we can have the control rebuilt but no the keypad.

"Arrived on site to replace previously diagnosed left door, ; ordrng 1 W11435353 (Left top door)"

"Arrived on site to inspect unit for not cooling fridge area, upon inspection found the units ui broken causing the fan to not spin in freezer area, when the ui was replaced the unit turned on normally and fan spun, thermistors work correctly. All functions returned. Complete"

Arrived to inspect microwave no heat. I used my light tested and verified no heat and the unit threw a F1E5 during the test. Removed and replaced the mag and inverter and tested. Unit operated as designed. Job completed

Arrived onsite for unit not making ice. Inspected unit and found water was not getting to ice maker.Found fill tube blocked with ice. Used steamer to clear out ice. Tested unit and ice maker fills correctly. Job complete

Arrived on site to install previously diagnosed parts. I installed the new thermistor and then tested the unit. I ran a speed wash and let it fill. The unit was no longer leaking. Call complete.

Arrived on site for complaints of unit leaking. Found door gasket in good condition. Found weeping valve causing water to slowly fill the tub when not in use. Turned water off and advised customer not to use unit. Will need new valve to complete repair. Office to reschedule.; ordrng 1 W11175771 (Valve)

"Arrived on site to follow up on refrigerator not making ice. Tested unit and ran test 56. Found no error codes. Ran harvest cycle and found unit unit cycling. Checked temps and felt that freezer was a bit warm. The icebox fan was not running, and FC was not running. Could only get those fans to come on via diagnostic. I advised the customer to move items in the RC to unblock the vent and airflow channels to allow proper cooling, and then power cycle the unit when its done. Ordering UI and Control due to fans not wanting to come on, but unit does seem to still be cooling. Office to schedule when parts arrive. ; ordrng 1 WPW10675033 (Control) and 1 W11330971 (UI), states that autho needed"

Arrived on call for complaint of not starting. Found loose connection at door switch. Correct wire issue.

Arrived on site to test unit for heating element recall. Heating element was checked and and test good job complete.

Arrived on site to inspect unit for not allowing water through unit. Upon inspection found the unit not allowing water through dispenser because of a bad filter. The new filter does not have Chip which turns off indicator. Customer must buy correct filter. Complete

Arrived on site to test unit for unit not heating. Found bad high voltage. Replaced magnetron capacitor and diode. Replaced all 3 parts test unit and unit test good job complete.

Arrived on call for complaint of tripping breaker. Ran diagnostics and amps never went over 7.5. Call tech line and according to them the dishwasher is fine the breaker should be replaced. Instructed customer that the breaker requirements are on page 6 of installation guide.

"Only in refresh cycle. Not sanitize. Maybe high amp draw. SR#7732596809. Arrived onsite for unit tripping breaker during sanitize and towel cycles intermittently. Tested unit and could not duplicate the issue. Called tech line for assistance. He suggested maybe too many amps during sanitize and towel cycle.During sanitize and towel cycles amps peaked at 22 ,which is within the 30 amp breaker max load.Found that water during steam cycle would drip out of rear of drum and flicker onto the fill valve connections intermittently.possible being the reason for breaker tripping. Secured the water valve connector. Mrs will monitor the unit for further tripping of breaker.

"Arrived on site to install heater per special project. I installed the heater and then tested the unit. I ran a diagnostics cycle while monitoring the amp draw. I found the heater drawing the proper amperage, and the unit running as designed. No leaks observed at the time of service. Call complete."

"Arrived on site, replaced element . Tested unit according to service pointer . All checked normal. No water leaks detected. No error codes. No water leaks detected at time of service. Job complete"

"Arrived onsite for shift actuator slipped position and replaced shift actuator to updated part, unit is now working as designed. Advised customer on repair."

Arrived on site and inspected Dryer and found it is still squealing tension pulley should have been replaced on first visit. Per PR call is NDO; ordrng 1 WPW10547292 (Tension pulley) and 1 WPW10136934 (Belt)

Arrived on site to install new frame and brackets. Installed new frame and brackets test unit and unit test good job complete.

"Arrived on site to test unit for over heating, tested unit found all sensors good, inspected element, did not find any unusual marks, getting 10 olms on element, no burnt wires detected, called safety to report my findings, got file number Sr#7732525414, ran vent test and got restricted airflow, advised customer to address issue asap, and dont run unit until vent has been cleaned by a professional, job complete"

Arrived on site to install previously diagnosed parts. I installed the new latch and catch. The unit is now as designed. Call complete.

"Arrived on site for complaints of ticking noise and not starting. Found unit will tick repeatedly and then shut off. When pushing against the door on the right side and starting the unit, it will run and heat properly. Found frame damage on the left back side. Looks like unit could have been dropped possibly, causing structural damage.

"Arrived on site for Not Starting or Operating - Dishwasher. Customer stated the power started coming back on and allowing it to run but that it was still acting funny. Ran diagnostics and console would not give me any error codes. Getting 120 at the junction. Gained access to control and it too was getting 120. Tested all components and control, console and OWI were getting weak resistance readings.Job completed."

"Arrived on site for too much ice. Ran diagnostics diagnosed a defective bin thermistor,replaced defective bin thermistor

Arrived onsite to install previously diagnosed pat. I gained access to the leaking water inlet valve and replaced it. Then tested unit for leaks and functionality. Found unit operating as designed. No leaks at this time. Job complete.

"Arrived on site for door closure issues. Found with right door slightly open door will swing fully open,adjusted bottom hinges tested door operation good."

"Arrived on site to replace previously diagnosed control board, will need to order the correct control board and return, office to reschedule ; ordrng 1 W10803586 (Control board)"

"Arrived on site for fresh food section warm . Ran temp checks . FZ 0, RC 46, ice box 10. All fans working ,no issues found with pantry control. Found all thermistor good . Found frost on FZ evap bye fan . No frost in fresh food section. Ran harvest all checked normal. There was ice in maker and on batch in bin . Talked to SW . Replaced UI control . Did power reset . Recommended to make sure freezer draws are not overfilled to keep door properly closing .No water leaks detected at time of service. Job complete"

Arrived onsite for unit not washing and heater needs to replaced as a issue from the factory. Looked at the unit and saw that the heater needs to be replaced and tested the unit to see if it will fill or wash. The unit did fill with water but the wash motor would turn on but it wouldnt not spin to get the water around. Ordered parts. Office to reschedule ; ordrng 1 W11416362 (Pump and motor) and 1 W11410066 (Control)

"Arrived on site for a dishwasher with the start button not working. I gained access to the inside of the console. Upon further inspection I found the clips holding the UI in had broken. This was allowing the UI to be pushed down when you pressed on the start button, so it was not coming in full contact with the switch.. ; ordrng 1 W10847822 (Console)"

"Arrived on site for a microwave throwing the open/close door error. Upon arrival the customer stated this was extremely intermittent. Upon further inspection I found the door sagging a little, and I was able to move it up and down to freely. I informed the customer that this could be causing the unit to not come in proper contact with the switches intermittently. I also found the door switch assembly was loose, and I tightened it. I informed the customer this could of also caused this issue. I found the unit as designed.

Arrived onsite for unit not washing. Tested the unit and heard the motor not running really good. Replaced the pump and motor. Tested the unit and unit was pump like normal. No leaks at this time.

"Arrived on site to inspect dishwasher door handle loose. Upon further inspection, I found the unit handle loose. I tightened the screws at the bottom the handle and it was still loose. I removed the outer door panel and tightened the screws inside and while I had the panel off, I found the console seal missing. I reassembled the door and advised the customer of my findings. I am ordering the seal and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service . No water leaks observed during service.; ordrng 1 W11213719 (Console seal) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived onsite for special project heating element replacement. Replaced element and tested unit. Unit operates correctly. No leaks present at this time. Job complete

"Arrived on site to diagnose dishwasher that was not washing. On arrival found F8E4 error blinking for flood switch, also FA E2. Found flood tray full of water. Unit likely leaking from heating element. Cleared water and reset unit. Wash motor still not coming on. new wash motor, heating element, and vent motor. .; ordrng 1 W11416362 (Wash motor) and 1 W11537778 (Heater) and 1 W11414073 (Vent Motor)"

Arrived on site to test unit for broiler staying on. Found relay stuck broiler strain on even when off. Replaced board test unit and unit test good job complete.

Performed streem diagnosis. Found microwave fan begins to run as soon as the door is closed. Unit has failed interlock switches.

Arrived on site to install previously diagnosed parts. Upon arrival I verified the new latch had secure switches. I powered the unit down at the breaker. I then installed the new latch and tested the unit. I found it now working as designed. Call complete.