Near Georgetown, TX 78633
Thomas L.
Job Details: 08/10/2017
Near Temple, TX 76502
Mike G.
Job Details: 08/10/2017
W5CE3024XB00, Arrived on site for unit not powering checked unit and found that the there is no 240v going into the unit found that the breaker is tripped reset breaker checked unit and unit is now powering on and all burners and working unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 08/10/2017
W5CE3024XB00, Arrived on site for unit not powering checked unit and found that the there is no 240v going into the unit found that the breaker is tripped reset breaker checked unit and unit is now powering on and all burners and working unit checked fine at this time....
Near Martindale, TX 78655
Connor M.
Job Details: 08/10/2017
WRS586FLDB whirlpool refrigerator Arrived on site to test unit for not making ice. Found icemaker jammed up with several batches of ice that didn't fully harvest. Will need to replace icemaker. Part sent is for a new model. Ordering correct ice maker for return. Ms approved Tuesday.
Near Martindale, TX 78655
Connor M.
Job Details: 08/10/2017
WRS586FLDB whirlpool refrigerator Arrived on site to test unit for not making ice. Found icemaker jammed up with several batches of ice that didn't fully harvest. Will need to replace icemaker. Part sent is for a new model. Ordering correct ice maker for return. Ms approved Tuesday.
Near Buda, TX 78610
Connor M.
Job Details: 08/09/2017
WDF330PAHS0 whirlpool dishwasher Arrived on site to test unit for not coming on. Found bad connection at junction box. Corrected issue with new wire nuts. Unit working properly, no leaks detected.
Near Austin, TX 78739
Connor M.
Job Details: 08/09/2017
KDTM354DSS kitchenaid dishwasher Arrived on site to test unit for not working. Found total control failure. Will need to replace both digital components to repair. Expediting call for following day; Thursday. Approved by cali.
Near Austin, TX 78739
Connor M.
Job Details: 08/09/2017
KRFC300ESS01 kitchen aid refrigerator Arrived on site to test unit for cracking sound. Found when condenser fan powers on a 6inch piece of tape attached to the power cord hanging right in front of vent flutters around causing strange sounds. Removed and waited for unit to cycle several times. Issue did not re-occur. No leaks detected at time of service.
Near Georgetown, TX 78633
Mike C.
Job Details: 08/09/2017
Whirlpool Oven RBS305PDB12 Arrived to check unit for not heating and prior issue of door locking and not being able to turn unit off. Found element relay on control welded shut and has caused the TOD to blow. Installed new control and TOD and checked operation, checked good. Control $238.35 - TOD $57.83 - Labor and service fee $169.99
Near Austin, TX 78736
Connor M.
Job Details: 08/09/2017
WFW97HEDW0 whirlpool front load washer Arrived on site to test unit for leaking from bellow. Found small hole in seal. Will need to replace. Sc approved Saturday return.
Near Blanco, TX 78606
Connor M.
Job Details: 08/09/2017
WTW5000DW0 whirlpool topload washer Installed belt and tested unit. Unit working properly, no leaks detected.
Near Belton, TX 76513
Mike G.
Job Details: 08/09/2017
WRF767SDEM01, Arrived on site for unit ICE MAKER NOT DISPENSING & MAKING A NOISE, checked unit and found that the disp is dispensing ice good checked unit for water leaks and no leaks found at time of srv... Unit checked fine at this time....
Near Belton, TX 76513
Mike G.
Job Details: 08/09/2017
WRF767SDEM01, Arrived on site for unit ICE MAKER NOT DISPENSING & MAKING A NOISE, checked unit and found that the disp is dispensing ice good checked unit for water leaks and no leaks found at time of srv... Unit checked fine at this time....
Near Lago Vista, TX 78645
Steve C.
Job Details: 08/09/2017
Arrived on site to replace the control due to error code door lock clean. Replace the control and tested the unit. Unit ignites and heats properly.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/09/2017
Arrived on site for him proper cooling and slow ice production. Found frozen over fresh food evaporator and slow icemaker. Replaced fan motor and replace icemaker and defrosted evaporator. All water connections were dry. KitchenAid refrigerator model number KRFF507ESS01
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/09/2017
Near Leander, TX 78641
Steve C.
Job Details: 08/09/2017
Arrive on site for the door handle is broken on the unit. Found the right side of the doorhandle trim is broken. Replace the door handle, the trim and both screws and tested the unit. Unit works properly and job complete.
Near Round Rock, TX 78681
Wesley
Job Details: 08/08/2017
Near Point Venture, TX 78645
Jerry C.
Job Details: 08/08/2017
WFW87HEDW1 Arrived to inspect door boot not draining. I found the drainback holes plugged with debris and removed it. I advised the customer of my findings and tested the unit. Operational test good, no leaks observed during service.
Near Austin, TX 78741
Connor M.
Job Details: 08/08/2017
WED7590FW0 whirlpool frontload washer Arrived on site to test unit for door not letting unit start. Found unit would start if you push in on top of door. Switch not being engaged due to front panel being warped, and hinge bent. Will need to replace both parts. Second man needed due to unit being stacked in very tight location. Office to schedule directly.
Near Austin, TX 78741
Connor M.
Job Details: 08/08/2017
MVWX655DW1 maytag topload washer Installed control and tested unit. Unit working properly. Instruct customer on changing soap, and proper use. No leaks dteteced.
Near Austin, TX 78738
Jerry C.
Job Details: 08/08/2017
Arrived to inspect panel lights on and leaking. The unit was leaking slightly from the left front corner and Pro Dry and Sani Rinse were partially illuminated. I found the unit was not level and making heavy contact in the upper right corner when closing. I leveled the unit and tested. The customer was filling the dispenser completely and I advised them to reduce the amount of detergent to approximately 1 tablespoon with their type of usage habits. The UI was replaced prior, but the main control should have been replaced as well. Office to order p/n W10866116 control. I observed the vent and saw no evidence of leaking, but will return with assembly. I am applying our warranty, no additional labor assessed to instal main control. No leaks observed during service. Office to contact the customer to arrange return service.
Near Lakeway, TX 78734
Thomas L.
Job Details: 08/08/2017
Arrived on site for no operation. I found that the control panel was not working properly. It would not allow start to be used. Replaced control panel and all operation were normal and all water connections were dry. Maytag dishwasher model number MDB7749SBM3
Near Lakeway, TX 78734
Thomas L.
Job Details: 08/08/2017
Near Dripping Springs, TX 78620
Connor M.
Job Details: 08/08/2017
WDF520PADM7 whirlpool dishwasher Arrived on site to test unit for not powering on. Found no power at outlet. Found breaker tripped. Reset breaker, plugged unit in and it tripped immediately. Found power wire in junction box below dishwasher not landed in wire nut. Wire is grounding to chassis. Corrected issue with better wire nuts. Unit now powering on. Unable to properly test unit as the water and drain lines have not been installed. Unit is empty and under construction, did not leave pamphlet. Able to check for leaks.
Near Dripping Springs, TX 78620
Connor M.
Job Details: 08/08/2017
KUIS18NNTS0 kitchenaid ice machine Arrived on site to test unit for not producing ice. Found all functions accounted for. Condenser had half inch of dog hair covering 100% of the condenser. Removed and tested unit. Unit produced proper sheet of ice and began to cut it before I left. No leaks dteteced.
Near Leander, TX 78641
Wesley
Job Details: 08/08/2017
Near Austin, TX 78737
Connor M.
Job Details: 08/08/2017
WED4815EW1 whirlpool dryer Arrived on site to install timer for repair. Installed timer and tested unit. Unit working properly. Instruct on proper venting and fire hazard.
Near Austin, TX 78738
Jerry C.
Job Details: 08/08/2017
WED4815EW1 Arrived to inspect long dry times and no heat. I found the unit was actually heating and the issue was long dry times. I tested the unit with the mfg airflow test kit and found acceptable flow. I verified the unit was heating to the correct temperatures and did not see any signs of air flow restriction via the heating test. The customer has a different brand washer that currently has a draining failure. I advised the customer of my findings and to use the machine after the washer has been repaired and to call back if there further issues. No lint within cabinet, operational test good.
Near Austin, TX 78749
Connor M.
Job Details: 08/08/2017
WRS586FLDM01 whirlpool refrigerator Arrived on site to test unit for not dispensing ice. Found it bucket froze up, when customer attempted to dispense ice, auger coupling broke. Ordering parts for return. Monday approved by sw.
Near Round Rock, TX 78681
Jonathan
Job Details: 08/08/2017
Refrigerator model# ED5PVEXWS06. No cool.
Near Georgetown, TX 78628
Cliff
Job Details: 08/08/2017
Whirlpool dishwasher WDT920SADM2. Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures to dishwasher at this time. Advised homeowner on best cycles and options to use for best drying results.
Near Austin, TX 78741
Connor M.
Job Details: 08/08/2017
CAE2795FQ0 whirlpool commercial washer Installed lock and powered on unit. Found water spraying everywhere inside console. Opened console and found hot solenoid completely broken off of valve. Will need valve ASSY for repair. Susan approved Tuesday return.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 08/08/2017
Arrived on site for no fill condtion. Found open fill valve solenid. . Replaced. Tested. Operations now all normal with no water leaks. Whirlpool dishwasher model number WDF320PADS3.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 08/08/2017
Near Austin, TX 78734
Jerry C.
Job Details: 08/08/2017
JJW2430DS01 Arrived to inspect oven with code. I entered service test mode and found the unit registered an F2E1 from 08/02/17. I cleared the code and then tested the unit and demonstrated to the customer how the stuck key error works. I advised the customer to contact us if the issue persists. I adjusted the gasket to facilitate door closing and advised the customer to run the unit through a high temperature baking cycle for an extended time to help seat the gasket. Operational test good.
Near Austin, TX 78748
Connor M.
Job Details: 08/08/2017
MVWC6ESWW1 maytag topload washer Arrived on site to test unit for not filling with water. Found timer would allow water to come in for short period of time if knob is pulled out harder than normal. Confirmed timer failure. Replaced and tested unit. Unit working properly, no leaks detected.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 08/08/2017
KRMF706EBS01 Excessive frost/ice in freezer. Removed frost. Instruct cust on pizza storage. Replaced freezer pantry drawer. Verified normal operation after service. Instruct custnon ice bucket dispenser position
Near New Braunfels, TX 78130
Daniel A.
Job Details: 08/08/2017
WMH73521CS4 microwave door replaced for rust on door. Check heating and vent fan operation after installed
Near Leander, TX 78641
Thomas L.
Job Details: 08/08/2017
Near Burnet, TX 78611
Thomas L.
Job Details: 08/07/2017
Arrived on site to replace compressor that could not remove heat. New compressor is starting of properly. Customer to allow unit overnight to reach proper cooling temps. No water connected to garage frig. Whirlpool model WRS526SIAE00
Near Austin, TX 78717
Jerry C.
Job Details: 08/07/2017
JBS7524BS0 Arrived to inspect unit not heating. I found that it will not fill or drain in test mode and the interior light and convection fan are inoperative. Per the mfg diagram, all four items are connected to the SMPS on the GOC board. Office to order p/n W10587535 GOC. Office to research and order part and contact customer to arrange return service.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 08/07/2017
KOCE500ESS04 Arrived to inspect F9E0. I found the connection to the home supply was wired incorrectly and the oven's L1 and L2 were going to the supply L1. I connected the unit for testing purposes to the correct supply leads and it worked as designed. I advised the customer the existing wiring is for high-load 120 and the supply cable should be replaced with the correct 240 cable. The unit works correctly, operational test good.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/07/2017
Removed and replaced damaged tub ring and weak suspension kit which caused the damage tub ring. Maytag Toploader washer model MVWB850YW1
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/07/2017
Near Leander, TX 78641
Jerry C.
Job Details: 08/07/2017
WRX735SDBM02 Arrived to inspect frost within freezer. I found the door is mismolded and will not correctly hold the gasket. I sealed W10841140 excessive cabinet gapping within the fc and rc door openings. I applied a light amount of grease to the slides in the fc drawers. I tightened the door handles. Office to order p/n 13107111SQ dor-fip, SS and p/n WPW10714545 gasket. No leaks observed during service. Office to contact the customer to arrange return service.
Near Leander, TX 78641
Jerry C.
Job Details: 08/04/2017
WFE530C0ES0 Arrived to inspect cooktop damage. I found the cooktop had developed pitting on the left front burner and there were no signs of misuse. I removed and replaced the cooktop WFE530C0ES0 and tested. Operational test good.
Near Leander, TX 78641
Jerry C.
Job Details: 08/04/2017
MFI2569YEM0 Arrived to instal previously diagnosed and ordered part. I removed and replaced the drain assembly with the upgraded version W10619951. I removed the ice from the evaporator area and tested. Operational test good, no leaks observed during service.
Near New Braunfels, TX 78130
Connor M.
Job Details: 08/04/2017
WRF992FIFM00 whirlpool refrigerator Arrived onsite to install parts for failure. Defrosted evap and drain. Installed parts and tested unit unit working properly, no leaks dteteced.
Near Temple, TX 76501
Mike G.
Job Details: 08/04/2017
KDTM404ESS3,Arrived on site for INSTALLED 7/20/17. LEVER THAT CONTROLS THE HEIGHT ADJUSTMENT IS BROKEN, checked unit and found that the right hand adjuster housing is broken replaced housing checked unit and unit checked fine checked unit for water leaks and no leaks found at time of srv....
Near Temple, TX 76501
Mike G.
Job Details: 08/04/2017
KDTM404ESS3,Arrived on site for INSTALLED 7/20/17. LEVER THAT CONTROLS THE HEIGHT ADJUSTMENT IS BROKEN, checked unit and found that the right hand adjuster housing is broken replaced housing checked unit and unit checked fine checked unit for water leaks and no leaks found at time of srv....
Near Leander, TX 78641
Wesley
Job Details: 08/04/2017
Near Martindale, TX 78655
Connor M.
Job Details: 08/04/2017
WRS325FDAM whirlpool refrigerator File number-7719734511 arrived on site to test unit for leaking water everywhere. Found unit in a non insulated shed that isn't sealed. Found unit is on a farm where workers regularly fill jugs and coolers with ice causing the separator ASSY to stay open for extended amount of time. This causing door to get stuck open due to ice build up allowing ice in bucket to melt. Made slight adjustment to ice door causing it to close faster. Unit working properly, no leaks dteteced.
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
WTW5000DW1, Arrived on site for Customer states it does not spin for a long time, it never completes the cycle, checked unit and found F0E5 – OFF BALANCE LOAD DETECTED, checked unit suspension and suspension check good recalibrated unit and ran test cycle and unit ran test cycle with no issues checked unit for water leaks and no leaks found at time of srv... Unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
WTW5000DW1, Arrived on site for Customer states it does not spin for a long time, it never completes the cycle, checked unit and found F0E5 – OFF BALANCE LOAD DETECTED, checked unit suspension and suspension check good recalibrated unit and ran test cycle and unit ran test cycle with no issues checked unit for water leaks and no leaks found at time of srv... Unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
Near Blanco, TX 78606
Connor M.
Job Details: 08/04/2017
WRF535SMBM whirlpool refrigerator Arrived on site to test unit for frost build up. Found large gap in gasket on top of freezer door. Defrosted slides and all effected areas. Set gasket with what gun and tested unit unit working properly, no leaks detected.
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
RED4516FW0, Arrived on site for CAUGHT ON FIRE//WAS SPARKING, checked unit and found that the power cord gronded/shorted out and damaged term block checked all fuses and all checked good replaced term block and customer will get and replace power cord checked and cleaned out all lent found from unit unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
RED4516FW0, Arrived on site for CAUGHT ON FIRE//WAS SPARKING, checked unit and found that the power cord gronded/shorted out and damaged term block checked all fuses and all checked good replaced term block and customer will get and replace power cord checked and cleaned out all lent found from unit unit checked fine at this time....
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 08/04/2017
MEDC300XW1 motor on dryer not running. Check heater and door switch. Replaced motor checked belt and blower wheel. After repair venting good information customer on care
Near Canyon Lake, TX 78133
Daniel A.
Job Details: 08/04/2017
Near Blanco, TX 78606
Connor M.
Job Details: 08/04/2017
WTW5000DW0 whirlpool washer Belt-42.19 arrived on site to test unit for not spinning clothes out. Found motor free wheeling. Belt not on pulleys. Toad climbed into housing and when machine started it through the belt off. Belt has been rubbed about 50% through, and will likely break if used. Ordering new belt for return. I'd approved Wednesday.
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
KRMF706ESS00, Arrived on site for DELI DRAWER WILL NOT OPEN ALL THE WAY. IT WILL ONLY OPEN LIKE TWO INCHES AND THEN STOPS, checked unit and found that the drain for the ff evap is iced over and not draining and water is freezing and no letting door open cleaned out all ice from drain and unit is now draining good checked unit for water leaks and no leaks found at timeof srv....
Near Temple, TX 76502
Mike G.
Job Details: 08/04/2017
KRMF706ESS00, Arrived on site for DELI DRAWER WILL NOT OPEN ALL THE WAY. IT WILL ONLY OPEN LIKE TWO INCHES AND THEN STOPS, checked unit and found that the drain for the ff evap is iced over and not draining and water is freezing and no letting door open cleaned out all ice from drain and unit is now draining good checked unit for water leaks and no leaks found at timeof srv....
Near New Braunfels, TX 78130
Daniel A.
Job Details: 08/04/2017
WDT720PADW3 not drying dishes. Check water temperature and wet agent function. Water temp good customer using wet agent. Run diagnostic test all good. Instruct customer on function of dispenser and filter management.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 08/04/2017
WRX988SIBM03 Faulty drawer replaced check operation after install check freezer door operation
Near Jarrell, TX 76537
Jerry C.
Job Details: 08/04/2017
WRX735SDBM02 Arrived to inspect doors not closing correctly and lumpy ice. The unit was tilted forward and I leveled and squared the chassis. There were some gaps within the fc and rc door openings and I sealed them with mfg sealant. The ice chute gasket was not in the correct position and I removed it and remounted it correctly. During my inspection I found the fc door has started to warp and the gasket is not fitting correctly. Office to order p/n 13107111SQ dor-fip, ss. No leaks observed during service. Office to contact the customer to arrange return service.
Near Jarrell, TX 76537
Jerry C.
Job Details: 08/04/2017
WRX735SDBM02 Arrived to inspect doors not closing correctly and lumpy ice. The unit was tilted forward and I leveled and squared the chassis. There were some gaps within the fc and rc door openings and I sealed them with mfg sealant. The ice chute gasket was not in the correct position and I removed it and remounted it correctly. During my inspection I found the fc door has started to warp and the gasket is not fitting correctly. Office to order p/n 13107111SQ dor-fip, ss. No leaks observed during service. Office to contact the customer to arrange return service.
Near Jarrell, TX 76537
Jerry C.
Job Details: 08/03/2017
WDF330PAHB0 Arrived to inspect grinding noise. I found the unit would not fill, but I could hear valve actuation. The unit had a dedicated valve and it was in the off position. I corrected the issue and advised the customer of my findings. I completed service test mode. Operational test good, no leaks observed during service.
Near Leander, TX 78641
Jerry C.
Job Details: 08/03/2017
WMH53520CS5 Arrived to inspect light not staying on. The customer said the light would flicker with door opening and closing. I inspected and found the bulb has failed and the element was making intermittent contact. I advised the customer of the part number for a replacement bulb. Operational test good.
Near Temple, TX 76502
Mike G.
Job Details: 08/03/2017
WTW8500DC0, Arrived on site to install new rotor checked unit after repair and unit is now filling washing and draining and spinging unit checked fine at this time checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 08/03/2017
WTW8500DC0, Arrived on site to install new rotor checked unit after repair and unit is now filling washing and draining and spinging unit checked fine at this time checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time....
Near Austin, TX 78741
Connor M.
Job Details: 08/03/2017
WFG520S0AS2 whirlpool gas range Spark module-192.78 CO390-129.99 arrived onsite to test unit for not baking. Found unit igniting but not gas coming in. Confirmed gas to unit. Confirmed voltage to gas solenoid. Installed valve. Same problem. Called senior tech and was instructed to replace spark module. Replaced and tested. Unit working properly. Discounted 20.00 off of labor due to not quoting customer before repair. No gas leaks detected at time of service. Collected balance via cc.
Near Round Rock, TX 78664
Jonathan
Job Details: 08/03/2017
Dishwasher model # WDF520PADM7. Not drying
Near Temple, TX 76502
Mike G.
Job Details: 08/03/2017
JFX2897DRM02,Arrived on site to install support and ff evap fan checked unit after repair and unit is now starting to cool checked unit for water leaks and no leaks found at time of srv...unit checked fine at this time....
Near Temple, TX 76502
Mike G.
Job Details: 08/03/2017
JFX2897DRM02,Arrived on site to install support and ff evap fan checked unit after repair and unit is now starting to cool checked unit for water leaks and no leaks found at time of srv...unit checked fine at this time....
Near Georgetown, TX 78633
Mike C.
Job Details: 08/03/2017
Whirlpool Range WFG540H0ES1 Arrived to check unit for cooktop burners not going to a low enough setting on low. Found the front left and right burners not going to a low enough setting as well as the middle burner. Adjusted the valves for burners down so that there is a lower flame on low. Unit checks good.
Near Pflugerville, TX 78660
Jonathan
Job Details: 08/03/2017
Dishwasher model# KDTE104ESS1 Not filling with water
Near Pflugerville, TX 78660
Jonathan
Job Details: 08/03/2017
Dishwasher model# KDTE104ESS1 Not filling with water
Near Austin, TX 78741
Connor M.
Job Details: 08/03/2017
WDT720PADM2 whirlpool dishwasher Arrived on site to test unit for not starting. Found bad connection at power box. Corrected issue with wire nuts. Unit working properly, no leaks detected.
Near Austin, TX 78758
Thomas L.
Job Details: 08/03/2017
Arrived on site for frosting and icing in the freezer compartment. Found evidence of warm air leaking into freezer and causing the frosting. The door and the gasket and the rails are all working properly at this time. The customer Will make sure that those who are using the freezer close the door fully. No water is hooked up to this unit. Whirlpool French door refrigerator model number WRF535SWBM00
Near Austin, TX 78758
Thomas L.
Job Details: 08/03/2017
Near Austin, TX 78704
Connor M.
Job Details: 08/03/2017
WED75HEFW0 whirlpool electric dryer Arrived onsite to test unit for no heat. Found unit turning but not heating. Found improper voltage to outlet. Instruct customer on proper venting and fore hazard. Empty apartment unit, did not leave behind pamphlet.
Near Austin, TX 78704
Connor M.
Job Details: 08/03/2017
KDRS467VSS04 kitchenaid range Customer complaint is convert bake took almost an hour to reach 350f. Ran diagnostic and found no related error codes. Ran convection bake cycle twice to confirm proper function. No issues found. Unit heating and regulating temp as designed.
Near Austin, TX 78703
Connor M.
Job Details: 08/03/2017
TEDS680B01 whirlpool electric dryer DR110-149.99 arrived on site to test unit for stopping heating after several consecutive cycles. Found unit working properly with the exception of a crushed vent in rear of unit. Corrected issue with foil tape. Informed customer of unit of this age over heating with duct issue, on top of normal operation. Unit working properly at time of service. Made customer aware of proper venting and potential fire hazard due to lack there of.
Near Round Rock, TX 78664
Wesley
Job Details: 08/03/2017
Near Austin, TX 78703
Connor M.
Job Details: 08/03/2017
CTX14CYXKRWH hotpoint refrigerator RF130-89.99 second appliance half svc fee. Arrived on site to test unit for leaking into for section from top. Found evap drain pan not draining. Removed ice and attempted to clear line. Was unable to get water to flow through it. Found drain loop in back of unit clogged with foreign particulate. Removed with piece of wire. Defrost drain line now flowing freely. No leaks detected. Collected half svc fee for second appliance and labor via cc. Job completed.
Near Georgetown, TX 78628
Steve C.
Job Details: 08/03/2017
Arrived on site for the unit has the error code f5e3. Tested the unit and found the display will show the error code due to the doorlatch is defective. Replace the door latch and tested the unit. Unit works properly and all water connections were dry at time of service.
Near Leander, TX 78641
Jerry C.
Job Details: 08/03/2017
WTW5000DW1 Arrived to inspect washer not working. I entered service test mode and found F8E1, F5E1 and F5E2 codes stored. Per mfg tech sheet I tested the lid lock switch and found the solenoid open in circuit. The tech sheet has the testing procedures incorrect, 1-2 is the solenoid and 2-3 are the switch. I removed and replaced the lid switch W10838613 and tested. The control W11116590 was no longer sending voltage to the solenoid and I replaced and tested, the unit worked as designed. I calibrated the unit and tested in automatic test mode. Operational test good, no leaks observed during service.
Near Austin, TX 78758
Thomas L.
Job Details: 08/03/2017
Arrived on site for no operation. Tested unit and found it to be totally in operable. Tested outlet to find voltages or improper. Customer to have electrician correct voltage deficiencies. Unit is brand new and clean. Amana electric clothes dryer model number NED4655EW1
Near Kyle, TX 78640
Connor M.
Job Details: 08/03/2017
WED4815EW whirlpool electric dryer Arrived on site to test unit for not advancing and drying continuously until stopped by user. Confirmed mechanical failure in timer ASSY. Replaced and tested unit. Unit working properly. Instruct customer on proper use, and fire hazard.
Near Austin, TX 78758
Thomas L.
Job Details: 08/03/2017
Arrived on site for no operation. Tested unit and found it to be totally in operable. Tested outlet to find voltages or improper. Customer to have electrician correct voltage deficiencies. Unit is brand new and clean. Amana electric clothes dryer model number NED4655EW1
Near Austin, TX 78758
Thomas L.
Job Details: 08/03/2017
Arrived on site for no operation. Tested unit and found it to be totally in operable. Tested outlet to find voltages or improper. Customer to have electrician correct voltage deficiencies. Unit is brand new and clean. Amana electric clothes dryer model number NED4655EW1
Near Austin, TX 78758
Thomas L.
Job Details: 08/03/2017
Near Georgetown, TX 78633
Mike C.
Job Details: 08/03/2017
Near New Braunfels, TX 78130
Connor M.
Job Details: 08/02/2017
JIM158XYRS1 jennair icemaker Arrived on site to test unit for not making ice. Found compressor getting power but not operating. Just humming for a few seconds and overload relay clicks it off. Also found condenser fan not running which is likely what caused compressor to fail. Will need compressor, condenser fan and control if needed. Office to schedule directly.
Near Cedar Park, TX 78613
Jerry C.
Job Details: 08/02/2017
WDT720PADM2 Arrived to inspect upper rack falling. I found the front two rack wheels had broken. I removed and replaced them and tested. The left door hinge was not engaged with the frame pin and I removed the door and corrected. I adjusted the cabinet to level the unit. Operational test good, no leaks observed during service.
Near Burnet, TX 78611
Thomas L.
Job Details: 08/02/2017
Arrived on site for leaking water on floor. I inspected unit and could find nothing leaking at all icemaker drain line nothing. I poured water into the drain pan and it did not leak either. Icemaker is cycling with no leaking. Customer will let us know if it happens again. Whirlpool refrigerator model number
Near Burnet, TX 78611
Thomas L.
Job Details: 08/02/2017