Service History 1048

Near Buda, TX 78610
Brandon
Job Details: 07/25/2018
Arrived on site for dryer not heating at all, found hi limit cut off t-stat was bad, I replaced hi limit cut off, and tested for venting issues, found vent was clogged and needed cleaning, instructed customer to have vent cleaned, I unplugged unit and advised customer not to use until vent was clear.
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 07/25/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 07/25/2018
WMH2175XVB2 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light to test magnetron. Found no lights illuminated. Will need new magnetron,capacitor and diode. R/S for Monday 7/30. No other issues found at this time.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/25/2018
MEDB855DC3 (Dryer) - Arrived onsite for customer complaint of dryer not starting and no heating. Removed front door and found dryer fuse blown. Removed and replaced fuse. Reassembled. Ran diagnostics and found error code F4E4 (L2 Low Voltage). Checked breaker and found pole tripped. Reset breaker and tested unit. Unit now heats as intended. Also found “AF” error as well. Advised customer to have house venting cleaned out. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/25/2018
Model PAVT234AWW, Arrived on call for washer not spinning or draining, per customer belt laying on floor, found motor and drain pump working and unit is agitating after installing new belt, no water leaks after repair, did instruct customer on loading and soap usage for washer call complete.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/25/2018
Model PAVT234AWW, Arrived on call for washer not spinning or draining, per customer belt laying on floor, found motor and drain pump working and unit is agitating after installing new belt, no water leaks after repair, did instruct customer on loading and soap usage for washer call complete.
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/25/2018
Near Del Valle, TX 78617
Joseph C.
Job Details: 07/25/2018
MEDB855DC4 Arrived on site for “problem with steam feature” complaint. Found customer’s complaint was for missing hoses. Inspected unit and found that unit did not come with hookups for the dryer. Unit needs two more hoses and dryer “y” fitting. Also, will need 4” elbow, to let vent make smoother transition into wall connection. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Round Rock, TX 78681
Paul
Job Details: 07/25/2018
Whirlpool Dryer Model MEDX655DW1. Arrived onsite for the dryer with the timer not counting down. I found the timer motor getting hot and not running with 120VAC to it. I replaced the timer and tested the unit. All is working as designed. Call complete.
Near Austin, TX 78749
Kevin
Job Details: 07/25/2018
Arrived on site and replaced control board diagnosed on previous visit, also inspected harness between control board and It checks good. Replaced control board recommended by tech line and called in to Susan remaining balance. No water leaks from connections at time of service, job complete
Near Round Rock, TX 78665
Thomas L.
Job Details: 07/25/2018
Arrived on site for no bake condition. Adjusted gap on bake burner igniter and replaced wiring harness. Bake burner now operates properly.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/25/2018
NTW4516FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran manual tested and found valve would shut off and not continue. Found faulty control and valve. Removed valve and control and installed new replacements. Reassembled and calibrated unit. Unit completed successfully. Ran test. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/25/2018
Model WDT780SAEM1, Arrived on call for leak under dishwasher again, found pump motor id leaking water from the diverter in the center of pump, checked for error codes and got f9 e1 diverter can not find position, f9 e2 diverter stuck on, f2 e1 user interface stuck key, diverter errors are to water leaking from it and found key pad for interface warped causing keys to stick intermittently, was not able to repeat stuck key but can see that it is warped, also found that dispenser door is jaming will need dispenser, will reschedule for 8/1/18
Near Taylor, TX 76574
Nathaniel B.
Job Details: 07/25/2018
Model WDT780SAEM1, Arrived on call for leak under dishwasher again, found pump motor id leaking water from the diverter in the center of pump, checked for error codes and got f9 e1 diverter can not find position, f9 e2 diverter stuck on, f2 e1 user interface stuck key, diverter errors are to water leaking from it and found key pad for interface warped causing keys to stick intermittently, was not able to repeat stuck key but can see that it is warped, also found that dispenser door is jaming will need dispenser, will reschedule for 8/1/18
Near Cedar Park, TX 78613
Paul
Job Details: 07/25/2018
Whirlpool Range Model WFE515S0ES1. Arrived onsite for the range with the oven door not closing. I found the pivot pin had broken out of the side of the active hinge. I replaced the active hinge and the door opens and closes as designed. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 07/25/2018
Whirlpool Range Model WFE515S0ES1. Arrived onsite for the range with the oven door not closing. I found the pivot pin had broken out of the side of the active hinge. I replaced the active hinge and the door opens and closes as designed. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 07/25/2018
MEDC215EW1 Arrived on job for complaints of handle broken and temperature issue. Confirmed handle broken at top clip. Replaced handle. Test dryer heating and air flow. Air flow strong and temperature normal. Job complete
Near Killeen, TX 76541
Arthur B.
Job Details: 07/25/2018
MER5730AAA (Freestanding Range) - Arrived onsite for customer complaints freestanding range oven portion not coming on after self clean. Removed back panel and checked continuity of heating element. Continuity checks ok. Tested unit and found relay not opening in control to heat unit. Unit will need new control to complete repair. Found control is no longer available thru our distributors. AHS will be in contact with customer. Reassembled. Advised customer can still use cooktop portion.
Near Bee Cave, TX 78738
Brandon
Job Details: 07/25/2018
Arrived on sight for loud squeaking noise, I inspected clutch, rotor, and stator, those looked good, no abnormal wear and tear. Found noise coming from gearcase, I replaced gearcase, unit tested good. No leaks at time of service.
Near Austin, TX 78705
Luis
Job Details: 07/25/2018
Refrigerator-installed new icemaker and shut off arm
Near Killeen, TX 76549
Arthur B.
Job Details: 07/25/2018
WED95HEDC1 (Dryer) - Arrived onsite for customer complaint of dryer not heating again and got too hot. Removed bulkhead and found element had grounded out. Also found thermal fuse,cutoff and element. Installed new replacements. Vacuumed all lint from cabinet and reassembled. Reassembled. Tested unit. Unit now heats and tumbles properly. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 07/25/2018
Jennair dishwasher broken latch model: JDB4000AWS. Arrived on site to test unit for broken latch. Got door open and found bad latch. Replaced latch test unit and unit test good no leaks present at this time job complete.
Near New Braunfels, TX 78132
Robert
Job Details: 07/25/2018
WOS51EC0AS04 Arrived on job for complaints of error code and temperature issue. Started cleaning cycling to confirm door locking and control sensing door locked and it passed. Checked temperature and found sensor off on reading. Replaced sensor and test.
Near Austin, TX 78728
Wesley
Job Details: 07/25/2018
WFG525S0HS0 Arrived on site and found unit heating as designed. All checks good. Operating on correct cycle temps ranges. For 350f.
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/25/2018
Near Austin, TX 78737
Leonardo
Job Details: 07/25/2018
KitchenAid Range convection fan not working model: KSEB900ESS2. Arrived on site to test unit for convection not working. Turned convection fan on test unit and fan working correctly. When you open the door the fan stops. Advised customer about fan turning off when door opens. Job complete. Test cooling fan and cooling fan working correctly
Near Austin, TX 78737
Brandon
Job Details: 07/25/2018
Arrived on site for part hanger, I replaced outer tub and checked for leaks, unit tested good with no leaks at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 07/25/2018
WCG97US6DS00 Arrived on job for complaints of right front burner not working. Builder meet me at property to verify that the burners are working properly. No gas leaks detected. Job complete.
Near Austin, TX 78737
Leonardo
Job Details: 07/25/2018
Jenn-air range giving error F8E0 cooling fan to slow model: JDS1450DP0. Arrived on site to test unit for f8e0 error code cooling fan to slow. Test unit and found bad cooling fan, replaced fan test unit and unit got to 350 no error codes present. Job complete no leaks present at this time.
Near Belton, TX 76513
Mike G.
Job Details: 07/25/2018
WTW8500DC0, Arrived on site for unit getting a error code checked unit and found F5E2 and F5E3 for lid lock replaced lid lock and recalibrated unit and ren test cycle and unit ran all test good with no issues and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv....
Near Belton, TX 76513
Mike G.
Job Details: 07/25/2018
WTW8500DC0, Arrived on site for unit getting a error code checked unit and found F5E2 and F5E3 for lid lock replaced lid lock and recalibrated unit and ren test cycle and unit ran all test good with no issues and lid is locking and unlocking checked unit for water leaks and no leaks found at time of srv....
Near Killeen, TX 76549
Arthur B.
Job Details: 07/25/2018
ET18PKXGN01 (Top Mount Refrigerator) - Arrived onsite to install new evaporator fan motor to top mount refrigerator from tech prior visit’s diagnosis.removed evaporator cover and removed faulty evaporator fan motor assembly. Installed new replacement. Tested unit. Found evaporator fam motor moving cold air and good frost pattern on evaporator. Reassembled. No other issues found at this time. No water connections made to unit.
Near Round Rock, TX 78664
Thomas L.
Job Details: 07/25/2018
Arrived on site for no water dispensing and no ice production. Tested unit and found that tab inside filter head was not depressing properly. Corrected, and tested. Water dispenser now works. Ice maker now fills. Water connections were dry.
Near Austin, TX 78730
Cliff
Job Details: 07/25/2018
Kitchenaid dishwasher KDTM354DSS3. Arrived on site to replace lower rack wheels for dishwasher. Replaced wheels and homeowner informed me unit hasn’t been washing probably since pump was replaced. Found diverter missing diffuser plate causing no circulation of sprayer arm water pressure. Diffuser disk will need to be installed to complete repairs. Return date is set for 7/31/18.
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/25/2018
Near New Braunfels, TX 78130
Robert
Job Details: 07/25/2018
Medc215ew1 dryer timer replace not advancing to end of cycle
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/25/2018
Arrived on site for part hanger, I replaced thermistor and installed screws as directed my tech line. Unit tested good, water lines were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/25/2018
WED8000DW3 (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Removed front door assembly and blower housing cover. Found paper lodged inside housing rubbing on blower wheel. Removed obstruction and ed dryer. Dryer now heats and tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/25/2018
Customer unloaded freezer prior to arrival. I defrosted frozen evaporator. I replaced or Mr. per manufacturers recommendations. Reassembled unit. Customer will reload.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/25/2018
Arrived on site for door and upper rack binding. With two people pulled unit from cabinet and tighten mounting screws for racks. Also leveled unit. Racks and doors now move smoothly. All water connections were dry. Please note that the replacement tank was damaged In the box. Return defective tank to James.
Near Round Rock, TX 78681
Lou
Job Details: 07/25/2018
arrived on site to inspect dishwasher not working and no lights coming on on the control panel. Upon further inspection, the customer turned the power on to the unit as its hard wired. No lights came on to the control panel and it had no functions. I quoted the customer DW135 $169.99 and $161.31 for a control panel for a total including tax of 358.63. The customer agreed to the repair and paid in full and I removed and replaced the control panel and tested the unit. Unit showed error codes 2/1 and 10/1 ate the beginning, so I cleared them and continued with diagnostics. The unit operated as designed with no error codes are the end of testing. No water leaks observed during service, job completed.
Near New Braunfels, TX 78130
Robert
Job Details: 07/25/2018
Near , TX 78617
Luis
Job Details: 07/25/2018
Refrigerator-replaced compressor
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/25/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 07/25/2018
MVWB725BW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer grinding when spinning. Found oil leaking from bottom and bearing grinding. Unit will need new bearing kit to complete repair. P&L are as follows; W10435302(Bearing) $111.51,TL230 $239.99 plus taxes. Customer declining repair due to to cost. Collected SVC call fee of $108.24 today. All water connections were dry at time of service
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/25/2018
Model WGE745C0FS00, Arrived on call for f1 e1 which is upper rtd is uncalibrated, checked upper oven sensor and got 1.094 k ohms at 75 degrees, called whirlpool tech line and talked to mike, sensor is with in range, also checked lower oven sensor and got 1.154 k ohms which is with in range, cleared error codes after reseting power and the heated both ovens and with in 20 seconds got f1 e1 error, was instructed to replace the main control, file number 7722544437, preheated both ovens after installing control and all checks good errors did not return, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/25/2018
Model WGE745C0FS00, Arrived on call for f1 e1 which is upper rtd is uncalibrated, checked upper oven sensor and got 1.094 k ohms at 75 degrees, called whirlpool tech line and talked to mike, sensor is with in range, also checked lower oven sensor and got 1.154 k ohms which is with in range, cleared error codes after reseting power and the heated both ovens and with in 20 seconds got f1 e1 error, was instructed to replace the main control, file number 7722544437, preheated both ovens after installing control and all checks good errors did not return, call complete.
Near Round Rock, TX 78681
Lou
Job Details: 07/25/2018
arrived on site to install previously diagnosed and ordered parts. I tested the unit before replacing parts and found that the left front burner would not ignite. I removed and replaced the burner head and tested and the unit operated as designed. I noticed that the flames were too high on all of the burners so I adjusted each one. No gas leaks detected during service; job completed.
Near Austin, TX 78739
Kevin
Job Details: 07/25/2018
Arrived on site and found or a pool has sent freezer door directly to customer, after replacing freezer door interior liner is properly engaging with door switch. No water leaks from connections at time of service, job complete
Near Kyle, TX 78640
Leonardo
Job Details: 07/25/2018
Whirlpool oven turning off and not coming back on model: WEG745H0FS. Arrived on site to test unit for oven turning off and not coming back on. Test unit and found igniter not making contact with bake burner. Replaced ignitor test unit and unit test good job complete no leaks present.
Near Austin, TX 78748
Kevin
Job Details: 07/25/2018
Arrived on site and set washing machine into diagnostic cycle And found washer Motor will not engage but capacitor is buzzing. Capacitor will need to be replaced in order to correct issue. No water leaks from connections at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/25/2018
NTW4516FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer “FINAL SPIN” light flashing and could not complete cycle. Was able to cancel out and ran calibration. Unit calibrated successfully. Did find water valve to home was shut off. Advised to make sure valve turned on before using unit. That way unit will not error out. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/24/2018
MVWB865GW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found F0E3 (Off Balance) error. Ran test 052 and found gearcase grinding and clutch not engaging. Unit will need new gearcase and clutch to complete repair. R/S for Friday. All water connections were dry at time of service.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 07/24/2018
Model WDT970SAHV0, Arrived on call for dishwasher top rack has to force it in to allow door to close and dispenser is not dissolving soap packs and there is a discoloration on inner dishwasher, found that discoloration is from calcium buildup, also found adjuster kit for top rack was bad so replaced it today and also found that the dispenser door is jamming, will need to order dispenser, will reschedule for 7/30/18, customer request 4-6 pm service, did instruct customer time frame is not a guarantee that he will get that time frame. And if there is a opening for sooner service to call him to see if he is available, did instruct customer on running hot water at sink before starting dishwasher and instruction on soap and rinse aid use.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 07/24/2018
Model WDT970SAHV0, Arrived on call for dishwasher top rack has to force it in to allow door to close and dispenser is not dissolving soap packs and there is a discoloration on inner dishwasher, found that discoloration is from calcium buildup, also found adjuster kit for top rack was bad so replaced it today and also found that the dispenser door is jamming, will need to order dispenser, will reschedule for 7/30/18, customer request 4-6 pm service, did instruct customer time frame is not a guarantee that he will get that time frame. And if there is a opening for sooner service to call him to see if he is available, did instruct customer on running hot water at sink before starting dishwasher and instruction on soap and rinse aid use.
Near Leander, TX 78641
Lou
Job Details: 07/24/2018
arrived on site to inspect cooktop not working. Upon further inspection, I found that the breaker had been tripped. I verified voltage to the unit at the terminal block and voltage to all switches before testing unit. Once the breaker had been turned on and I verified voltage, I turned each burner on and the unit operated as designed. The customer advised that the last time he used the unit, he turned the left rear burner on and a red streak of light went from the switch to the burner. I also verified all wiring was good. I recommended that the customer have an electrician inspect the breaker to be on the safe side. Job completed.
Near Austin, TX 78753
Wesley
Job Details: 07/24/2018
Arrived on site and restored slipped suspension on washer.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/24/2018
Model MDBH945AWW, Autho. R173BV , Arrived on call to install rework element heater kit, installed kit and all checks good no leaks after repair, call complete. Installed heater rework that the customer was sent, see pic.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/24/2018
Model MDBH945AWW, Autho. R173BV , Arrived on call to install rework element heater kit, installed kit and all checks good no leaks after repair, call complete. Installed heater rework that the customer was sent, see pic.
Near Austin, TX 78754
Wesley
Job Details: 07/24/2018
WGD7500GC0 Arrived on site and found squeaking from dryer back rubbing against exhaust. Adjusted position squeaking subsided.
Near Austin, TX 78754
Wesley
Job Details: 07/24/2018
WTW7500GC0 Arrived on site and found chirping during spin from lid frame on main cabinet. Insulated with foam strip. Chirping subsided.
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for icemaker issues. Found temperature at 61° inside refrigerator compartment and 0° in freezer. Found evaporator in refrigerator frosted over completely. Replace cover assembly and updated control and thought out evaporator. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for icemaker issues. Found temperature at 61° inside refrigerator compartment and 0° in freezer. Found evaporator in refrigerator frosted over completely. Replace cover assembly and updated control and thought out evaporator. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for icemaker issues. Found temperature at 61° inside refrigerator compartment and 0° in freezer. Found evaporator in refrigerator frosted over completely. Replace cover assembly and updated control and thought out evaporator. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.No leaks present. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/24/2018
Arrived -17 and 58 in fresh food . Found air return to freezer is totally frozen closed. Found no reason for possible air leak. Removed ice blockage for customer. Factory recommended no parts be replaced. Kesha and then Bruce at tech line assisted me. SR# 7722540992
Near Buda, TX 78610
Kevin
Job Details: 07/24/2018
Arrived on site and found top of frame glass is broken, quoted customer for Frame glass $140.98 total labor WO220 $189.99. After replacement oven door is now safe again and no further repair is required at this time, Job complete
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/24/2018
Model DU1055XTSS3, Arrived on call for dishes not getting clean when washing, unit fills with water and drains and soap resolves but is leaving oily residue, found that customer is using to much soap with the finish gel packs, will need pump motor due to is pumping but only a trickle from lower spray arm and also will need dispenser due to rinse aid dispenser is broken, installed pump motor assem. Today and know is spraying as it should, instructed customer on soap and rinse aid use and will order dispenser, will reschedule for 7/27/18, customer requests morning appointment 8-10 am., see note. No water leaks after repair.
Near Manor, TX 78653
Nathaniel B.
Job Details: 07/24/2018
Model DU1055XTSS3, Arrived on call for dishes not getting clean when washing, unit fills with water and drains and soap resolves but is leaving oily residue, found that customer is using to much soap with the finish gel packs, will need pump motor due to is pumping but only a trickle from lower spray arm and also will need dispenser due to rinse aid dispenser is broken, installed pump motor assem. Today and know is spraying as it should, instructed customer on soap and rinse aid use and will order dispenser, will reschedule for 7/27/18, customer requests morning appointment 8-10 am., see note. No water leaks after repair.
Near Leander, TX 78641
Lou
Job Details: 07/24/2018
arrived on site to inspected no water entering dishwater. Upon arrival, the customer advised that she recent.y had a plumber come out and switch the hot and cold hoses on the kitchen faucet and the dishwasher did not work after that. She advised that the plumber came back and advised there was nothing wrong with the unit. I placed the unit in diagnostics and tested and there were no error codes. I continued with diagnostics and the unit operated as designed with no error codes at the end of testing. No water leaks observed during service. Job completed.
Near Cedar Park, TX 78613
Thomas L.
Job Details: 07/24/2018
Arrived on site or no operation. Found unit inoperable. In diagnostics I determined that the L2 failure code was present. It would not clear. The voltage was not a problem. Replaced control. Unit now powers up but will not start. Replaced open fuse. Operations are now normal and vent is clear.
Near Lampasas, TX 76550
Arthur B.
Job Details: 07/24/2018
WFW75HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer locked and getting code F3E1. Ran diagnostics and confirmed F3E1 (Pressor Sensor) error. Removed top and found pressure hose was twisted throwing the error. Readjusted pressure hose. Clear error code and ran test cycle. Unit completed successfully. Advised customer to complete “Basket Clean” cycle. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for agitation issues. Found cam and belt worn causing unit not to agitate correctly. Replaced cam assy and belt and tested in diagnostics, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for agitation issues. Found cam and belt worn causing unit not to agitate correctly. Replaced cam assy and belt and tested in diagnostics, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for agitation issues. Found cam and belt worn causing unit not to agitate correctly. Replaced cam assy and belt and tested in diagnostics, all functions tested OK. No leaks present. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 07/24/2018
arrived on site to inspect dryer not working. Upon further inspection, I attempted to turn it on and when I pushed the start switch the unit did nothing. I verified voltage at the outlet and terminal block. I verified ohms at the fuse, cutoff and element. I verified voltage to the motor as well. I checked voltage at the start switch and found it open. I am ordering a start switch and scheduled return service for 07/27/18. No lint observed during service. I will return with roe screened parts in case there is something else going on with the unit.
Near Buda, TX 78610
Leonardo
Job Details: 07/24/2018
Whirlpool range no display on board model: WFE550S0HZ0. Arrived on site to test unit for no display on board. Test outlet and found 240 from red to black and 120 from red to white and 120 from black to white outlet checked good. Plugged unit and and checked voltage at terminal block from red to white and got 240 instead of 120 and 0 from black to white. Found bad power cord customer will go buy new cord and install job complete
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/24/2018
Near Austin, TX 78737
Brandon
Job Details: 07/24/2018
Arrived on site for washer not opening door and not completing cycle. Put unit into diagnostic mode found water level error code and long drain error code, I found drain was very weak. I removed the back panel and gained access to drain pump, I removed the filter and found a clog. I removed the clog, unit tested good. Water lines were dry at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 07/24/2018
KUDS01FLSS2 (Dishwasher) - Arrived onsite to install new control, thermal fuse and latch assembly. Removed all parts and install new replacements. Reassembled. Tested unit. Unit now comes on fills,washes,drain and heats as intended. No other issue found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/24/2018
Near San Marcos, TX 78666
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for no operation issues. Found terminal block bad. Replaced terminal block and secured power cord. Cycled all components, all functions tested OK. Job complete autho#wfq2yfqepl1
Near San Marcos, TX 78666
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for no operation issues. Found terminal block bad. Replaced terminal block and secured power cord. Cycled all components, all functions tested OK. Job complete autho#wfq2yfqepl1
Near San Marcos, TX 78666
Diego G.
Job Details: 07/24/2018
Arrived on site. Check for no operation issues. Found terminal block bad. Replaced terminal block and secured power cord. Cycled all components, all functions tested OK. Job complete autho#wfq2yfqepl1
Near Cedar Park, TX 78613
Lou
Job Details: 07/24/2018
arrived on site to inspect dryer having a burnt smell. Upon further inspection, I found a large amount of lint debris inside the chassis. I vacuumed the lint out and found a small amount of lint debris inside the element chamber. I vacuumed the debris out and out the unit back together and tested and the burnt smell was gone. No lint observed at the end of service. Job completed.
Near Austin, TX 78723
Wesley
Job Details: 07/24/2018
UXT5230BDS1 Arrived on site to instruct on removal of mesh grease filter. Original filter damaged from install. Sending new filter d2c. All else checks good.Unit is operating as designed.
Near Kempner, TX 76539
Arthur B.
Job Details: 07/24/2018
UMC5200BAS (Wall Microwave) - Arrived onsite to install new mag,cap,diode to wall mount microwave. Removed all parts and installed new replacement. Reassembled. Tested with 1 cup for 2 mins. Unit heated as intended. No other issues found. Reinstalled back to wall cavity.
Near Lago Vista, TX 78645
Thomas L.
Job Details: 07/24/2018
Arrived on site for door issues. Found that the side and top trims have failed which cause the glass to fall and shatter. Removed and replaced all defective parts.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/24/2018
Model WFE320M0EW1, Arrived on call for cooktop cracked while cooking, replaced white cooktop and all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/24/2018
Model WFE320M0EW1, Arrived on call for cooktop cracked while cooking, replaced white cooktop and all checks good, call complete.
Near Austin, TX 78732
Cliff
Job Details: 07/24/2018
Kitchenaid oven KEBC107KSS05. Arrived on site to diagnose an oven that will not heat. Tested unit and found high limit thermostat open cutting power heating circuit. Failure is due to normal wear and tear. Replaced time limit thermostat and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78752
Wesley
Job Details: 07/24/2018
WTW4815EW1 repaired clogged valve. Replaced valve and tested unit. All checks good.
Near Bee Cave, TX 78738
Brandon
Job Details: 07/24/2018
Arrived on site for customer complaint of soap residue on clothes after cycle. Found long fill error code, I put unit into diagnostic mode and found hot side fill valve was not functioning. I replaced water valve and housing, unit tested good. Also explained how to use washer for best results and soap usage. Water lines were dry at time of service.
Near Driftwood, TX 78619
Kevin
Job Details: 07/24/2018
Arrived on site and found three knobs are either broken or melting, quoted customer for knob replacement. Each knob $19.95, total labor CO350 $149.99, -$99.99 covered by jenn air safety team. Customer will not be continuing with repair at this time.
Near Buda, TX 78610
Kevin
Job Details: 07/24/2018
Arrived on site and inspected dishwasher and found that it will not go into diagnostic cycle. However normal cycle will start properly, it will also start with the door open. Inspected latch assembly and found handle is broken off. Quoted customer for latch assembly $52.65 and total labor DW155 $159.99 -$50 multiple appliance discount. No water leaks from connections at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 07/24/2018
MEDB835DW4 (Dryer) - Arrived onsite for customer complaint dryer not heating and getting error code F4E4 (L2 Low Voltage). Checked incoming voltage and found only 120V coming into unit. Checked outside breaker and found one pole tripped. Reset breaker and retested voltage. Found 240V coming into unit. Tested unit. Unit now heats as intended. Collected SVC call fee of $108.24 due to 90 day customer instruct period. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78753
Nathaniel B.
Job Details: 07/24/2018
Model WRT348FMES00, Apartment 5105, Arrived on call for food freezing in fresh food section, previously diag. That main control no reading fresh food sensor, today installed control and instructed customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.
Near Austin, TX 78753
Nathaniel B.
Job Details: 07/24/2018
Model WRT348FMES00, Apartment 5105, Arrived on call for food freezing in fresh food section, previously diag. That main control no reading fresh food sensor, today installed control and instructed customer to allow for 24-48 hours for proper cooling in fresh food section, no water leaks at time of call, call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 07/24/2018
arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the rc lights were barely on and the fc light was not on when the door was open. I removed and replaced the fc light and all lights began to work as designed. No water leaks observed during service. Job completed.
Near Austin, TX 78744
Leonardo
Job Details: 07/24/2018
Whirlpool range damaged panel model: WFG505M0BS3. Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good no damaged found on new panel job complete no leaks present at this time.
Near Leander, TX 78641
Thomas L.
Job Details: 07/24/2018
Arrived on site for improper fresh food temps. Found temp at 52. Found evap fan not running. Found fan harness not properly connected. Corrected. Fan now runs. All water connections were dry.