Near Liberty Hill, TX 78642
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps I the FC=12 degrees & RC=47 degrees on a setting of 33 degrees. I placed the unit in diagnostics and tested the thermistors and they all passed. I removed the RC Evap cover to find that the evaporator lines were black as was the Evap thermistor. Once I took the unit out of diagnostics, the rc evaporator coils began to frost up and the suction line began to frost up too much. Also, I found ice buildup on the ice bin door gasket. When I closed the left RC door, I found a gap between the gasket and ice maker facia allowing the ice maker cold air to escape. I advised the customer that the unit will need a sealed system. The unit will need a full sealed system repair consisting of the compressor, RC evaporator dye dryer, access valve and the ice bin door will need to be replaced along with the rc Evap fan motor. No water leaks observed during service, job completed."
Near Austin, TX 78748
Kevin
Job Details: 08/15/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site and inspected dryer and found timer is not advancing, replaced timer and it is operating properly. Also found when measuring from L1 to ground voltage is 120, from L2 to ground also shows 120. However from L1 to L2 voltage is zero. An electrician will be needed to correct this issue. Also found no airflow through lint screen, removing vent hose from the rear of the dryer causes airflow to return. Recommended that customer have vent to exterior of home cleaned by a service to prevent possible damage to dryer or fire hazard. No lint found in dryer at time of service, job complete"
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to replace the UI and shaft due to not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78703
Tyler B.
Job Details: 08/15/2019
WASHER MAYTAG MVWC565FW1
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Arrived on site for customer complaint of unit leaking out of fresh food section, found elbow connector was cracked, I replaced connector, unit tested good."
Near Austin, TX 78744
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site or cooling issue. Checked temp in freezer, freezer reading 10° and slowly dropping,checked fresh food temp,temp in fresh food reading 40° and slowly dropping. Changed setting in diagnostics to adaptive defrost."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 This unit would not make ice. The freezer door from the factory had a kinked icemaker water line. Replace that door but the holes for the handles did not light up so I had to order a second door. This second door now is all correct and everything works properly with no water leaks.
Near Round Rock, TX 78665
Al
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived to inspect shelf issues Confirmed the complaint and removed and replaced frame.All water lines were dry at the time of service.Job complete
Near Killeen, TX 76549
Arthur B.
Job Details: 08/15/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived onsite to install belt to front load washer from prior visit’s diagnosis. Installed new belt to drive system. Reassembled and tested. Unit now works as designed. All water connections were dry at time of service.
Near Austin, TX 78744
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site for cooling issue. Found ice build up in freezer compartment found freezer and fresh food door gasket not sealing to cabinet. Removed both gaskets checked door seal good.
Near Leander, TX 78641
James
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and installed new door and name badge. Tested proper operation and found unit working properly. Job complete
Near Austin, TX 78738
Andy
Job Details: 08/15/2019
OVEN KITCHENAID KEBK101SS04 Arrived on site for oven not heating properly. Tested and inspected unit and performed temperature test and found all operations are normal. No repairs are needed at this time.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of washer tripping breaker when high speed spin happens. Found unit was still connected to GFCI outlet. Advised customer that due to the capacitor used in washer, a standard outlet must be installed. Customer agreed. No other issues found. All water connections were dry at time of service."
Near Lakeway, TX 78734
Andy
Job Details: 08/15/2019
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to install previously diagnosed parts. Checked outlet again and this time has no voltage. Found outlet that has voltage and plugged in and unit is dead. Went to replace diagnosed parts and found issues with drain pump. Looked up in parts break down and found part to come with unit and is under warranty. Removed failed part and replaced with new. Plugged unit in and unit started up. Unit started draining and found water leak at connection that I did not touch and was from install. Tighten and leak stopped. Recommended electrician to look at outlet. And while unit is not leaking that plumber should come to look at due to the fact that it was leaking and there in water damage. Left unit unplugged due to outlet not working. And to be safe in case unit leaks again. I did check breakers and no breakers are tripped. No water leaks present at time of service.
Near Austin, TX 78750
Scott
Job Details: 08/15/2019
REFRIGERATOR GE GSS25QSTASS "Arrived on site ,sealed gap around IM fill spout . Replaced fresh food diffuser w/ fan and ice maker . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78665
Al
Job Details: 08/15/2019
DRYER MAYTAG MED97008SO
Near Austin, TX 78725
Joseph C.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFG320M0BS0 "Arrived on site for “high carbon monoxide readings” complaint. Inspected unit and ran CO test. Found readings to be at 12ppm after five minutes past preheat, at 500 degrees Fahrenheit. No leaks detected, at time of service."
Near Killeen, TX 76542
Arthur B.
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found sump n motor faulty. Removed and replaced sump n motor assembly. Reassembled and tested. Unit now fills,washes drain and heats as intended. All water connections were dry at time of service."
Near Austin, TX 78753
Scott
Job Details: 08/15/2019
WASHER KENMORE 110.2513241 "Arrived on site for washer walking . Ran diagnostics got no error codes . Did not find any failure in suspension or gear case ( no oil , or lose bolt) . Readjusted leveling feet and ran calibration . Re ran test cycle all checked normal . No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for customer complaint of unit no producing ice, found ice build up in water line going to ice maker, I removed the ice build up, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and found unit icemaker not dropping ice. Found frost from door being left open once. Reset and cleared frost and set both heater status to %100 in test mode. Tested icemaker and found good function with code e5 displaying in codes. Advised customer on adjustments and repairs. All checks good.
Near Leander, TX 78641
James
Job Details: 08/15/2019
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site and tested operation. Unit now giving error for open float switch. I found float switch to be good. Installed new control and unit will fill for 2 seconds then shut off. Called tech line and spoke to Kathy #7725618256. Found vent fan has failed causing diagnostics to fail. Unit will also need new vent assembly to complete repair; ordrng 1 WPW10469574 (vent)
Near Granger, TX 76530
Steve C.
Job Details: 08/15/2019
WASHER WHIRLPOOL RTW4516FW1 Arrived on site to replace the spin basket due to being broken. Replaced the basket and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of console going blank during cooking, I replaced console, unit tested good."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of freezer light out. Found LED module shorted. Removed and replaced LED module in freezer. Freezer light came on as designed, no other issues found. All water connections were dry time of service."
Near Austin, TX 78732
Andy
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/15/2019
DRYER LG DLE2101W Arrived on site to install previous diagnosed parts. Gained access to motor. Removed blower wheel and failed motor. Installed new motor. Removed lint buildup with shop vac. Added high temp lubricant to guide wheels and belt pulley. Assembled unit and tested operation. All tested good.
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for the unit panel and control is damaged. Found the control panel and control due to dent and scratch. Replace both parts and tested the unit. Unit works properly and no gas leaks present.
Near Austin, TX 78717
Lou
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 "arrived on site to inspect microwave light not working. Upon further inspection, I removed the venthood light to find it burnt out. I advised the customer of my findings I replaced the burnt out light bulb ad tested ad the unit operated as designed. Job completed."
Near Lakeway, TX 78738
Andy
Job Details: 08/15/2019
DRYER LG DLEX3470V Arrived on site for dryer running non stop when door is closed. Tested voltage at outlet and terminal block and found voltage to be good. Tested and inspected unit and found failed control.
Near Austin, TX 78745
Kevin
Job Details: 08/15/2019
WASHER GE HLC1700AXW "Arrived on site and replaced control board diagnosed by previous technician, after replacement washer is still giving FC error, pcb board attached to motor is actual problem. No water leaks detected at time of service, job complete ; ordrng 1 WH18X27723 (PCB MOTOR)"
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
DRYER MAYTAG MEDC465HW0 "arrived on site to inspect dryer not drying. Upon further inspection, customer advised that they had someone clean the vent hose but the unit is still not drying. Using the dryer vent test kit, I tested the airflow in the unit and the test failed two out of two times. I found that the unit door gasket is badly worn and needs to be replaced and I could hear debris within the blower wheel. I advised the customer that I had to order parts and the office would schedule return service.
Near Austin, TX 78728
Tyler B.
Job Details: 08/15/2019
DRYER MAYTAG MEDC215EW1 "Arrived onsite for unit not starting. Found cut off open, replaced and tested good,"
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise is a rattling noise. Upon arrival, the unit was not making any abnormal noises and I could not duplicate the noise. I found the unit was not level and the left door was sitting higher than the right. I leveled the unit and adjusted the right door to sit even with the left door ad tightened the nut. While leveling the unit, I found that the padding between the condenser coil and bracket was missing. I placed new padding in between the coil and bracket to prevent any future rattling noises. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL GMC305PDS6 "arrived on site for unit that is not heating. When heat cycle is selected, magnetron makes a very loud thump and hum when it comes on.The high-voltage transformer is making a very distinct electrical burning smell. Will take unit from wall and use parts as needed.ordrng 1 2HOURREPAIR and 1 WP4375286 (transformr)"
Near Marble Falls, TX 78654
Cliff
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS00 Arrived on site to diagnose an oven with a broken door. Found out a door glass broken and replaced glass. No other repairs are needed at this time.
Near Canyon Lake, TX 78132
Brandon
Job Details: 08/15/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Arrived on site to replace motor, found 5vdc getting to motor, called techline, we need 12vdc getting to motor, ordering controls. ; ordrng 1 2318054 (cntrl-elec) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10200659 (cntrl-elec) and 1 W10624574 (cntrl-elec) and 1 W10790783 (cntrl-elec)"
Near Leander, TX 78641
James
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site and installed new compressor, stub, drier, control, ui, evaporator and harness vacuumed system to clear and test for leaks. Charged with 5.5oz 134a and tested for proper operation. Unit tests good. Job complete"
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for customer complaint of unit powering on by itself, I replaced console, unit tested good."
Near Austin, TX 78746
Luis
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KSSS48QTX02 Arrived on site for no ice and dispenser not working tested dispenser paddle works no water and not sending power to valve and not measuring fill. Diagnosed unit will need the updated kit.; ordrng 1 CNOTE (LM ONLY) and 1 W10789107 (CONTROL)
Near Cottonwood Shores, TX 78657
Cliff
Job Details: 08/15/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site to diagnose a microwave with a broken door. Found outer door glass shattered on unit. Replaced outer door assembly and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78626
Steve C.
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived on site for the unit freezer door will not close properly. Tested unit and found the freezer door on the left side will not close properly. Inspected the freezer door and found the bottom section is warped. It also affected the brackets. Will use the brackets on the next visit but will need to get authorization from the extended warranty. Office will need to reschedule a customer.; ordrng 1 CNOTE (AUTHO) and 1 LW10564038 (dor-fip ss )
Near Austin, TX 78745
Kevin
Job Details: 08/15/2019
RANGE WHIRLPOOL WML55011HS "Arrived on site and found microwave wrap is dented on the side, replaced wrap and microwave is now complete.
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived on site and foundnunit sealed system failure with all other functions operating properly.
Near Austin, TX 78731
Tyler B.
Job Details: 08/15/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for unit not starting. Found cut off opened, replaced and tested good Cutoff
Near Belton, TX 76513
Arthur B.
Job Details: 08/15/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived onsite for customer complaint of ice machine leaking water during ice production. Uninstalled unit from under cabinet and tested. Poured water into drain pump and found drain pump will not drain unit. Tapped on pump and found unit will drain. Found water leaking from top of external drain pump.W10825875 (External Drain Pump) Unit disconnected from water source at this time.; ordrng 1 W10825875 (pump)"
Near Manor, TX 78653
Joseph C.
Job Details: 08/15/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for “not heating” complaint. Inspected unit and found loose wire at motor connection. Reinserted wire into connector. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78726
Andy
Job Details: 08/15/2019
WASHER LG WT5170HV
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
RANGE KITCHENAID KSGG700ESS1 Arrived onnsite and found unit operating with caps incorrectly placed. Repaired. All checks good.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW8500DW5 "And on site to diagnose a washing machine that is making unusual noise. Spoke with tech line and spoke with Dustin and he advised due to abnormal wear marks on stater assembly to replace rotor, stater, and clutch. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.File#7725619098"
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on sit for refrigerAtor pooling on fresh food side. Inspected unit and work area and found water not draining through evaporator drain. Gained access to EVAP and drain pan. Found drain pan rusted and drain line clogged with rust. Gained access to drain line to attempt to clear blockage. Was not able to clear rust blockage. Will need drain line and drain pan to complete repair. Returning with drain line drain pan and drain tray if needed. Informed customer of possibility of drain tray breaking on removal. 1 W10714793 (tray-evap) and 1 W10862105 (DRAIN TUBE) and 1 W11162078 (DRAIN PAN)"
Near Jarrell, TX 76537
Al
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer issues.Confirmed the issues of unit not completing cycles.Removed and replaced the latch, valve cam and actuator.Reassembled the unit and unit began operating as designed."
Near Round Rock, TX 78664
Al
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL 6651664993 Arrived to inspect leaking dishwasher.Removed the kick plate and noticed the units front feet were not leveled.The left was half way up and the right leg was all the way down.I raised both feet to maximum limit.Tested unit and found no leaks.Tenant satisfied with call No parts installed.I called the owner with no answer.All water lines were dry at the end of service.Job complete.
Near Austin, TX 78705
Wesley
Job Details: 08/15/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found dryer exterior vent filled with water in basement. Preventing any airflow. Advised customer. Also found panel shorted again. Ordering panel and control and fuse and returning with other parts. Advised unit cannot be repaired prior to vent issue being corrected. ; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONSOLE)
Near Austin, TX 78739
Kevin
Job Details: 08/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site and found power is showing on control panel, left-hand side of control panel functions but neither cancel or start button are working. A new control panel will be needed before any further diagnosis can be done quoted customer, ; ordrng 3 W11188752 (FUSE)s and 1 W11197501 (CONTROL PANEL)"
Near Killeen, TX 76543
Al
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to install previously ordered compressor, evaporator, start device, valve and Uv drier.JG was trainer on this call.After installing all listed items, the system began cooling.Job complete"
Near Georgetown, TX 78628
Joel G.
Job Details: 08/15/2019
REFRIGERATOR HOTPOINT HPS15BTHJLWW "Arrived on site to diagnose fridge not cooling. Upon arrival, I found 40 degs in ff side and 4 degs in frz. Good frost pattern. Customer said when it failed, fans weren’t running. Informed customer it may be a defrost timer or temperature control thermostat but at this point, I can not verify which was the issue. Unit has been working fine. Unit is located inside the garage.
Near West Lake Hills, TX 78746
Luis
Job Details: 08/15/2019
REFRIGERATOR JENN-AIR JS42PPDBDA
Near Austin, TX 78729
Tyler B.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for unit with damaged door and handles, replaced door and handles and plugs and name plate and tested good"
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site and found light modules recommended by techline to fix problem. Unit is now operating as designed.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of unit display not working, found console needs replacing, ordering console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11351998 (CONSOLE)"
Near Cedar Park, TX 78613
Lou
Job Details: 08/15/2019
OVEN MAYTAG MGR6600FZ1 "arrived on site to inspect range oven not igniting. Upon further inspection, I removed the bottom panel and tested the unit on Bake at 350 degrees. The unit came ignited and the burner lit, but once the unit got to preheat and cooled, the Ignitor would arc up to 5 times before the burner would ignite. At one point, once the burner turned off, it would not reignite. I tested the broil and it did the same thing. I am ordering the control and bake/broil harness and will return with the prescreened parts. No gas leaks detected during service.; ordrng 1 W11161843 (HARNESS) and 1 W11323275 (CONTROL)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/15/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for noisy operation.; ordrng 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)
Near Austin, TX 78746
Tyler B.
Job Details: 08/15/2019
WASHER WHIRLPOOL GHW9400PT4
Near Austin, TX 78750
Lou
Job Details: 08/15/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not operating. Upon further inspection, I opened the unit door and pressed the door switch closed and pressed the start button and the unit did nothing. I could hear a humming noise coming from near the bottom of the unit. I removed the drum and using my jumper wire, I bypassed the door switch and when I turned the unit on, t(e motor barely turned. But after holding the start button down for approximately 15 seconds, the motor kicked in and ran correctly. I advised the customer of my findings and advised that the motor needs to be replaced. I am ordering the motor and blower wheel ad will return with all prescreened parts. Customer requested to be placed on the cancelation list. No lint observed during service.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site for the unit tripped the breaker when closing the bottom drawer. Tested the unit and it does tripped the breaker. Found the wire harness to the valve solenoid gets kinked. Readdress of the harness and applied electrical tape to secure the wire harness. Tested the unit and the unit is working properly. No gas leak present.
Near Kyle, TX 78640
Kevin
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site and replaced ice container, if situation happens again will need to bring back dispenser motor. No water leaks detected at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER KENMORE 110.887528 arrived on site for no operation. Found that the unit has a failed washer lid switch. All water connections are currently dry.; ordrng 1 WP3355806 (switch-lid)
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/15/2019
DISHWASHER JENN-AIR JDTSS246GS0
Near Pflugerville, TX 78660
Joel G.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site to diagnose fridge leaking. Found ice maker leaking where fill tube goes into ice maker. Reinstalled it properly and ice maker had gone though Harvest. Replaced. No leaks detected.
Near Austin, TX 78736
Kevin
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL WMC50522AS "Arrived on site and inspected microwave and found when heating a low water content item like popcorn magnetron is overheating and causing a loss of power. This microwave is a replacement model, no parts can be ordered for repair. Job complete"
Near Austin, TX 78749
Brandon
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for customer complaint of unit not producing ice, found filter needed replacing, making small ice cubes. I replaced filter and tested ice maker, unit tested good.
Near Austin, TX 78738
Andy
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site for dishwasher burning smell. Upon arrival customer informed that a knife fell out on to bottom of dishwasher and that plastic handle got melted. Removed and cleaned off all melted plastic. And ran test cycle and checked smell at end and smell was much better but still smelled some. Contacted office to see if replacing parts will be covered as there is no safety issue and issue is no fault of appliance. Was instructed to call safety line. Did as instructed and was instructed not to replace any parts. (SR# 7725543032) No water leaks present at time of service.
Near Temple, TX 76504
Al
Job Details: 08/14/2019
REFRIGERATOR LG LFX25974ST.ASTCNA0
Near Bruceville-Eddy, TX 76524
Al
Job Details: 08/14/2019
DISHWASHER KENMORE 5871416580 "Customer sayid the unit is 33 years old.She said it wouldn’t drain.I determined Unit would only fill, not wash or drain.Possibly a control, pump and motor issue.Unknown failure.Job complete"
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
WASHER MAYTAG MVWB865GW1 "arrived on site and inspected washer and found several error codes F3E2, F7E0, F0E4. Set washer on automatic diagnostic cycle and found cold water flow is weak. Will need to bring back the control board and Valves to correct issue. No water leaks from connections at time of service; ordrng 1 W11172234 (VALVE HOUSING)"
Near Leander, TX 78641
James
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and found door has marks along top. Unit will need new door to repair; ordrng 1 W11186045 (DOOR)
Near Austin, TX 78734
Andy
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL KUDE70FXSS
Near Austin, TX 78745
Leonardo
Job Details: 08/14/2019
OVEN WHIRLPOOL WFC310S0ES1
Near Austin, TX 78757
Scott
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for door not closing properly . Found mullion not making contact with track on top of cabinet . Replaced mullion . Mulillion is now closing properly . Door is still sitting low . Found stop is missing from door . Ordering hinge ,door stop and screws . Nonwater leaks detected at time of service . Call to set return.; ordrng 1 W10163249 (stop-door) and 1 W10861742 (hinge-door) and 2 WP98165 (screw)s"
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/14/2019
OVEN GE PT7050SF2SS Arrived on site for oven light not working. Per diagnostics mode and tested operation. Found door switch opening and closing. Removed lamp housing and inspected. Tested AC voltage at housing and found none. Gained access to control and tested voltage with switch in closed position and found none. Tested with light on at UI and found no voltage. Will need to replace light bulb and control.
Near Copperas Cove, TX 76522
Al
Job Details: 08/14/2019
RANGE AMANA ACR4303MFW3 Arrived to inspect outer glass shattered.Confirmed the complaint.Removed and replaced the outer glass.Reassembled the unit and unit began operating as designed.Job complete
Near Austin, TX 78702
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no ice. Found icemaker fingers catching on rake,adjusted icemaker housing,adjusted housing ran icemaker through a cycle water filled icemaker unit working as designed"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/14/2019
BUILT IN COFFEE INGLIS DNCNDHDHFHFHDHDH
Near The Hills, TX 78738
Andy
Job Details: 08/14/2019
REFRIGERATOR LG LSC27925ST Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near , TX 78738
Andy
Job Details: 08/14/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site for for range burners not igniting. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care of unit and practice for best performance. No gas leaks present at time of service.
Near Austin, TX 78748
Brandon
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit leaking, found leak coming from water tube connection at filter housing, ordering water tube and housing. ; ordrng 1 W11194438 (FILTER HOUSING) and 1 WPW10674102 (tube-water)"
Near New Braunfels, TX 78130
Robert
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for noise and drawers not sitting properly. During testing found that the damper was causing the noise issue. Replaced damper with new part and noise is gone. Also found that bottom cover the drawers sit in is warped not allowing the drawers to close properly. Ordered cover. ; ordrng 1 W11133636 (COVER)
Near Austin, TX 78746
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KSSP42QFS05 "Arrived on site for no cool. Uv dye already installed into system found uv dye on middle mullion section,checked side of mullion found small trace of dye on seam,removed evaporator cover also found dye on heat exchanger.
Near Nolanville, TX 76559
Al
Job Details: 08/14/2019
WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer leaking.Confirmed the complaint, removed and replaced the pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/14/2019
OVEN GE JTP90SM1SS "Arrived on site for customer complaint of oven not working, found faulty bake element and control board. I ordered the control board last time I was on site, but did not have board for repair. ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WB27T10915 (control ovn asm)"
Near Elgin, TX 78621
Steve C.
Job Details: 08/14/2019
WASHER AMANA NTC3500FW0 Arrived on site for the unit is not working properly. Customer advise it’s not draining properly and plastic is broken. Advise customer the cracked plastic on the top is not covered due to cosmetic issue. Found the wire connection to the drain pump is disconnected. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to repair unit that is frosting in the freezer section. Found that the bottom of the freezer door is bowed and the gasket is not sealing to the Cabinet properly. Will order door and gasket. Also found that the drawer brackets are not closing properly either. Will order freezer drawer brackets. Will seal gaps at freezer liner as well.; ordrng 1 COSTAPPROVALNEEDED and 1 LW10341279 (dor-fip ss) and 1 W10407216 (gasket-fip) and 1 W10625067 (bracket Left) and 1 W10625068 (bracket right) and 1 W10841140 (adhesive)
Near Leander, TX 78641
James
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and installed new led controller. Tested voltage to ice box fan and found improper voltage. Called tech line and spoke to Joel #7725605941. Voltage is due to broken wire in cabinet
Near Killeen, TX 76549
Al
Job Details: 08/14/2019
DRYER WHIRLPOOL WED4800XQ0 "Arrived to inspect dryer not heating.Confirmed the complaint and check for continuity on element, thermostat and fuseAll passed.Tested the connection from element to motor/ground and got 0 volts.Tested second connection from element to timer and got 121 volts.Ordering the motor and blower wheel.Will return with all previously screened parts for next call.OFFICE TO RESCHEDULE CUSTOMER.; ordrng 1 279827 (MOTOR ASSEMBLY ) and 1 WP694089 (BLOWER WHEEL )"
Near Leander, TX 78641
Jonathan S
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher possibly leaking from underneath. Customer stated they found out the water was actually leaking from shower but to want to double check the dishwasher. Removed toe plate and found no signs of water. Performed diagnostics mode and monitored test cycle. Found no signs of water leakage. All tested good.
Near Austin, TX 78723
Joseph C.
Job Details: 08/14/2019
WASHER WHIRLPOOL WFW6620HC0
Near Copperas Cove, TX 76522
Al
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect RC section or French door refrigerator, not cooling.Verified complaint removed the deli drawer and saw a massive frost buildup on the evaporator cover.Removed the cover, used my steamer to defrost the unit.Removed and replaced the motor evaporator.Reassembled and unit began cooling as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78723
Joseph C.
Job Details: 08/14/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site for “clothes not completely drying on sense drying” complaint. Inspected unit and found control to be faulty. Ordering new control and sensor harness. Office will need to set return schedule.; ordrng 1 TWOMANCALL (TWO MAN CALL) and 1 W11350214 (CONTROL (EXPART)) and 1 WPW10298258 (harns-wire)