Near Austin, TX 78738
Luis
Job Details: 08/16/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site for loud noise and weak water flow. Tested dispenser weak flow bypassed filter good strong pressure advised customer to replace filter. Found damper making loud noise diagnosed faulty damper,installed new damper control powered unit on unit working as designed."
Near , TX 78610
Leonardo
Job Details: 08/16/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site to test unit for unit not filling with water. Test unit and found water to unit was turned off. Turned water in test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78732
Paul
Job Details: 08/16/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived onsite for the dishwasher to install the previous diagnosed parts. I replaced the control panel and the OWI. I ran the diagnostics cycle and cleared the stored OWI error. The unit completed the cycle and worked as designed. Call complete.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for door replacement. Found unit has both doors dented. Will have to return with both doors to complete . Reminder to take pics of damaged door on return trip.; ordrng 1 CNOTE (OFFICE RS) and 1 LW10912110 (dor-fip)
Near Austin, TX 78738
Andy
Job Details: 08/16/2019
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site cooktop middle burner going out spoke with customer and tested and inspected unit and found that flame is so low that on simmer a breeze will put it out. Found failed orifice. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78759
Cliff
Job Details: 08/16/2019
REFRIGERATOR KITCHENAID KRFC300EBS00 Arrived on site to diagnose a refrigerator that is making unusual noise. Found air damper assembly running very loudly. Damper will need to be replaced to complete repairs.; ordrng 1 WPW10594329 (control)
Near Belton, TX 76513
Arthur B.
Job Details: 08/16/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for customer complaint of front load washer not draining and getting error codes. Ran diagnostics and found error codes; F9E1,F8E1. Removed back panel and removed drain trap. Found socks clogging drain. Removed all obstructions and reassembled. Cleared error codes and ran automatic test cycle. Unit competes successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78737
Luis
Job Details: 08/16/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for mold on dispenser ice door. Replaced dispenser door assembly tested ice dispenser unit working as designed
Near Copperas Cove, TX 76522
Al
Job Details: 08/16/2019
OVEN WHIRLPOOL WGI925C0BS00 Arrived to inspect double oven range with error codes.Called Whirlpool Tech line and spoke with Leon SR#7725621564.Got communication error code and cooling fan error F7E0.Leon advised me to order part W10692921 control. 1 WPW10692921 (CONTROL)
Near Austin, TX 78704
Wesley
Job Details: 08/16/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and found unit operating as designed. Leveled unit and advised customer on dispenser function. Doors are closing as designed.
Near Pflugerville, TX 78660
Cliff
Job Details: 08/16/2019
DRYER MAYTAG MEDB835DW0
Near Cedar Park, TX 78613
Lou
Job Details: 08/16/2019
OVEN WHIRLPOOL WOS51EC7HS01 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the UI can sensor ad tested the unit. Unit operated as designed. Job completed.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/16/2019
OVEN WHIRLPOOL WOS72EC0HS01 arrived on site for unit that will not except commands. Today the unit is working properly. Contacted manufacturers technical assistance line and they informed me that they are working on an upgrade to correct the situation but there is no date available yet.
Near Austin, TX 78731
Tyler B.
Job Details: 08/16/2019
DISHWASHER MAYTAG MDB4949SDZ "Arrived onsite for control replacement. Upon removing original control. Noticed the plug for the pump seemed loose, found it to be not fully plugged in. Plugged back in and unit is washing and working as designed. No leaks on site"
Near Austin, TX 78732
Paul
Job Details: 08/16/2019
WASHER WHIRLPOOL WTW6200VW0
Near Bastrop, TX 78602
Steve C.
Job Details: 08/16/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 Arrived on site to replace the control and the user interface per previous tech. Replaced both parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Cedar Park, TX 78613
Jonathan S
Job Details: 08/16/2019
MICROWAVE JENN-AIR JMW2430DP02 "Arrived on site for unit making rattling noises after preheated on convection bake. Inspected unit and work area. Performed diagnostics mode and tested individual operation. Heated unit to 300°. No noises occurred, cycled temperature up to 400°. Found fan rattling. Will need to replace blade and cover. ; ordrng 1 SEENOTE (OFFICE SCHEDULE ) and 1 W10496637 (BAFFLE) and 1 W10860984 (FAN MOTOR. )"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/16/2019
WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will not spin. Found that the no spin selection was stuck on no spin. Replaced control pane and all operations are now normal. All water connections are dry.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/16/2019
FREEZER WHIRLPOOL WRX988SIBM03 Arrived on site for a no cool condition. Found that the compressor was not running. Found that the main control and the compressor inverter were shorted. Replaced both and compressor now started. Our water connections are dry. Unit will need approximately 24 hours to reach normal operating temperature.
Near Austin, TX 78746
Wesley
Job Details: 08/16/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site and found water operating. Found freezer drawer rails sticking. Ordering rails to repair. Returning with control for water intermittently failing to dispense. Temps are good. Freezing not likely. ; ordrng 1 W11241268 (RAIL) and 1 W11241580 (RAIL)
Near Austin, TX 78736
Leonardo
Job Details: 08/16/2019
OVEN KITCHENAID KOSE507ESS02 Arrived on site to test unit for hinges broken. Test unit and found hinges not sitting correctly due to both hinges being damaged. Replaced hinges test unit and unit test good job complete
Near Austin, TX 78739
Scott
Job Details: 08/16/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for moisture collecting on mullion . Enter diagnostics and adjusted million heaters . No other moisture building up around door gaskets. No water leaks detected a time of service. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 08/16/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to replace switch harness. Replaced harness test unit and unit test good job complete.
Near Briarcliff, TX 78669
Andy
Job Details: 08/16/2019
WASHER WHIRLPOOL WTW7500GW0 Arrived on site for washer not agitating and not cleaning clothes properly. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with Joel (SR# 7725628010) Was instructed to run more tests in diagnostics and check for error codes. Was instructed that with what was found that unit is operating as designed and to instruct customer on use and care and practice for best performance. Did as instructed.
Near Smithville, TX 78957
Steve C.
Job Details: 08/16/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for the unit will not spin. Tested the unit and found acuator is moving but the agitator and basket are not moving together. Found the unit will need a new gear case, agitator, cam, basket, and motor. Office will need to reschedule customer.; ordrng 1 W10752719 (basket) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)"
Near Austin, TX 78739
Luis
Job Details: 08/16/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Arrived on site for damaged fill tube. Installed new fill tube assembly,ran icemaker test passed,ran water fill pass unit working as designed.
Near Austin, TX 78744
Scott
Job Details: 08/16/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for pillow case stuck under agitator . Removed agitator and pillow case . Did find base slightly warped . Replaced agitator . All checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78749
Scott
Job Details: 08/16/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for dead control . Outlet is checked normal . Tried to but unit in diagnostics ,relays would click but no lights . Replaced control , ran calibration and diagnostics wash all checked normal . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78664
Joel G.
Job Details: 08/16/2019
WASHER MAYTAG MVWB765FC3 Arrived on site to diagnose washer not going through cycles. Found LF error code and shorted valve sensor. Replaced valve and verified no leaks. Replaced gearcase due to it being louder than usual. Verified no water leaks at time of svc call. Drain is secure.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/16/2019
RANGE WHIRLPOOL WEG760H0DS0
Near Austin, TX 78750
Andy
Job Details: 08/16/2019
WASHER WHIRLPOOL WTW4816FW2
Near Austin, TX 78746
Luis
Job Details: 08/16/2019
REFRIGERATOR KITCHENAID KSSS48QTX02 "Arrived on site for faulty control installed new control kit powered unit on tested dispenser,water working correctly, dispenser control working as designed.
Near Spicewood, TX 78669
Andy
Job Details: 08/16/2019
WASHER WHIRLPOOL WFW8540FW1 Arrived on site for not powering on. Tested and inspected unit and found failed panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Temple, TX 76502
Arthur B.
Job Details: 08/16/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived onsite for customer complaint of French door refrigerator water dispenser works intermittently. Found when removing filter and reinstalling, water will dispense. Ordering new valve and housing. OF to R/S. All water connections were dry at time of service.; ordrng 1 2300868 (fitting) and 1 W11194380 (valve) and 1 W11194438 (housing)"
Near Seguin, TX 78155
Kevin
Job Details: 08/16/2019
DRYER WHIRLPOOL WHD5090GW0 "Arrived on site and disassembled dryer and found belt is off pulley, reattached belt and dryer is now tumbling properly. No further repair is needed at this time, job complete"
Near Austin, TX 78747
Leonardo
Job Details: 08/16/2019
COOKTOP WHIRLPOOL WFE540H0ES2 Arrived on site to test unit for left front element not working. Test unit and found bad switch. Replaced switch test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/16/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 "arrived on site to inspect refrigerator ice maker not working and unit leaking water. Upon further inspection, I removed the ice maker and found that cubes had gotten lodged in the tray and a few cubes did not dispense forward into e bin, but backwards towards the wall of the cabinet and the ice tray heater failed leaving ice in the tray. The IM dispensed water into the tray causing it to overfill and leak out of the unit onto the floor. I contacted Techline and spoke to Andy and advised him of my findings stated above. Andy advised that the ice not dispensing forward was a first for this issue. Due to the heater malfunctioning, he recommended replacing the IM and check water flow into the tray from the fill tube. If the water is too much or not enough, then replace the valve. Provided File #7725624533. I advised the customer of the recommendations. I removed ad replaced the IM and tested and it operated as designed and the water flow was good and th
Near Austin, TX 78737
Brandon
Job Details: 08/16/2019
WASHER HOTPOINT HSWP1000M4WW "Arrived on site for customer complaint of unit not washing, found belt had slipped off motor and pulley, I put belt back on, unit tested good.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 08/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing. Test unit and found unit getting correct water level in and unit draining and water spraying. Found heating element coming on at end of cycle. Found upper spray arm coming loose not allowing water to come out correctly. Secured spray arm test unit and unit test good job complete.
Near Lakeway, TX 78734
Andy
Job Details: 08/16/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer with water in detergent dispenser. Upon arrival customer informed that only one of the issues. And that water is leaking into wash and that unit is leaking at door. Tested and inspected unit and found failed water valve and bellow. Ordering bellow ; ordrng 1 W11106747 (BELLOW )
Near Temple, TX 76504
Arthur B.
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site for customer complaint of top load washer making clicking noise. Found little latch continues to click. Removed and replaced lid latch. Reassembled and tested. Lid latch now works as intended. All water connections were dry at time of service.
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/15/2019
RANGE GE JGBP26BEA6WH "(DZ)Arrived on site for oven that would not have heat when baking. Perform diagnostics tested amp draw to igniter with unit in bake mode. Found no amps in igniter. Removed wire nuts and tested resistance. Found igniter opened Removed bake burner, replaced igniter. Assembled unit. Tested all operations. All tested good.
Near Austin, TX 78759
Scott
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 Arrived on site for unit not cooling properly. Found unit is staying in defrost too long and heating every thing up. Replaced control . All checked normal . Job complete .
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
MICROWAVE KITCHENAID KMHS120ESS7 Arrived on site For no operation. Found that the hood light was not operating. Found that the wire was loose at the base. Corrected wire at base. Operations all now normal.
Near Austin, TX 78754
Scott
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZO Dish washer is washing poorly and soap is just sitting at bottom of tub . Ran diagnostics , found water was turned off . Turned water on and unit ran test wash no issues . No water leaks detected at time of service . Job complete ."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site to repair noisy door operation. Tested unit and found that the fresh food door section makes a popping sound when it is opened and closed. Bolts at the fresh food section bottom door hinge were loose. Tighten bolts. Door now operates with normal sound levels. All water connections were dry.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/15/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived on site to replace condenser fan motor for ice machine. Replaced fan motor and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
James
Job Details: 08/15/2019
WASHER LG WM2277HW Arrived on site and found tub still has water in it and unit not draining. Drained water and inspected clean out. I found clean out to be clear and ran diagnostics to test operation. I found drain pump has failed and is making a loud grinding noise. Installed new drain pump and tested operation. Unit tests good. Job complete
Near Round Rock, TX 78665
Al
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived to inspect dripping noise coming from the unit.Inspected the unit and found no leaks.Advised the customer the dripping noises are simply the water from the evaporator dripping into the drain pan from the inside of the unit.Normal operating sounds from the unit.All water lines were dry at the end of service.JOB COMPLETE
Near San Marcos, TX 78666
Kevin
Job Details: 08/15/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site and inspected dryer and found Incoming connector to control board is loose, after reconnecting dryer is now operating properly. No lint found in dryer at time of service, job complete"
Near Killeen, TX 76549
Arthur B.
Job Details: 08/15/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site for customer complaint of French door refrigerator panel lights off. When arrived, found portions of digits shorted. Removed and replaced UI assembly. Reassembled. All digits now illuminated as intended. No other issues found. All water connections were dry at time of service."
Near San Marcos, TX 78666
Brandon
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site for customer complaint of unit not functioning at all, found faulty control, I replaced control, unit tested good."
Near Belton, TX 76513
Arthur B.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for customer complaint of doors not closing properly. When arrived, found rail mullion will not close properly. Raised front feet to adjust doors. Found doors level and rail Molean closes as intended no other issues found. All water connections were dry time is service"
Near Austin, TX 78757
Scott
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW8040DW4 Arrived on site for touch pad not responding . Ran diagnostics after several attempts . For UI and acu not reading each other . Replaced control and UI console . Ran calibration and diagnostics wash . All checked normal . No water leaks detected at time of service . Job complete .
Near Georgetown, TX 78626
Jonathan S
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site for washer not operating. Performed diagnostics mode and checked fault codes. Found F9 E1 drain error. Tested voltage on activated drain pump and found 120 volts. Removed drain pump and inspected and found trim nail that damaged impeller. Replaced drain pump and tested operations. Found drain pump working. Inspected for leaks and none found. Ran automatic test cycle and monitored cycle. All tested good, no leaks present."
Near Austin, TX 78731
Tyler B.
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived onsite for UI replacement. Replaced UI but Found UI was not the issue. Dispenser paddle was slowly shorted over time due to water from crushed ice powder. Replaced dispenser pad and unit tested as designed. No leaks on site. UI and others. Not needed
Near Austin, TX 78726
Andy
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Buda, TX 78610
Kevin
Job Details: 08/15/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site and inspected dryer and found it is heating normally, and tumbling correctly. Found no airflow through lint screen, removed vent hose from the rear of the dryer and airflow returns. Recommended to customer that vent to be cleaned from the wall connection to the exterior of the home, this is to prevent damage to the dryer and any possibility of a fire hazard, no lint found in dryer at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "arrived on site to inspect refrigerator noises. Upon further inspection, I tested temps in the FC=12 degrees & RC=40 degrees. When I opened the FC section, I found ice droplets on the top of the cabinet and on the rails. I removed the Evap cover to find a small block of ice on the right upper corner of the evaporator. Also, found the ice maker was making an abnormal noise. When I tested the IM, it did not harvest. I found that the times were frozen in the tray of ice cubes. Due to possible motor issues in the future, I removed and replaced the ice maker and retested and it operated as designed. Using my steamer, I removed the ice block from the evaporator. I tested the unit in diagnostics and all tests passed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, the builder pulled the unit from its space and found that someone had damaged the back panel (photo). The unit wasn’t making any noises at this time. I inspected the compressor and other he back of the unit and all appeared to be good. I put the unit back in its space and leveled/squared the unit. Tested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed.
Near Georgetown, TX 78633
Jonathan S
Job Details: 08/15/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site to install previous diagnosed parts. Spoke with customer on washer performance and unit has been working but wants to continue to replace parts. Gained access to to analog pressure switch, hose and air trap. Removed failed pressure system and installed new. Assembled unit and inspected. Performed diagnostics mode and deleted previous error code. Ran automatic test cycle and monitored for water leaks. All tested good, no water leaks present.
Near Austin, TX 78759
Tyler B.
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL WML75011HW0 "Arrived onsite for unit with door issue, and noise complaints. Found noise operation normal, found door not assembled correctly causing air leak in between panels,replaced door for safety."
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
DRYER MAYTAG MEDB765FC0 "Arrived on site for the unit door will not close. Tested the unit and found the strike is broken. Replaced the sprite in the catch on the door. The unit will not close still. Found the unit will need new springs two, and a door cover.Will need to get authorization and reschedule the customer.; ordrng 2 3387565 (spring,door)s and 1 CNOTE (AUTHO) and 1 W11087235 (door)"
Near Austin, TX 78728
Tyler B.
Job Details: 08/15/2019
WASHER WHIRLPOOL MHW5630HW0 "Arrived arrived on site for u it leaking, found hoses off drain pump hosing were split, replaced both hoses and tested good. No leaks on site"
Near Austin, TX 78754
Scott
Job Details: 08/15/2019
COOKTOP WHIRLPOOL WFE525S0HZ1 Arrived on site for range top not heating properly . Found no issues with burners . Boiled water with in whirlpool specs . Did heat oven and found lower then normal temps. Ordering sensor and control. call to set return visit .; ordrng 1 W11256088 (CONTROL) and 1 WPW10181986 (sensor)
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site for refrigerator making abnormal noises. Performed diagnostics mode and ran each component. Noise did not occur. Listen to customer video and he stated noise will stop when door opens. Will replace fan and fan motor. ; ordrng 1 WP2169142 (FAN BLADE) and 1 WP2315549 (EVAPORATOR FAN)
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER GE GUD27ESSJ0WW
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of unit freezing ice together, found gasket of ice bin was detached at the top not creating a seal, I reattached gasket, unit tested good."
Near Pflugerville, TX 78660
Joseph C.
Job Details: 08/15/2019
OVEN WHIRLPOOL WFE530C0ES0 "Arrived on site for “oven sparking in back” complaint. Per previous diagnosis, removed and replaced block terminal. Tested unit. Unit is performing as designed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER GE GUD27ESSJ0WW "Arrived on site for no operation. Started unit and drain pump cycle on but would not cycle off. The pressure switch is reporting that the tub is for windy there is no water in it. After resetting the control the pump cycle off. Now the control says the door is locked, which is not. The controls is the unit is spinning, which it is not. Will return with pressure switch and control board..;
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW7500GC2 Arrived on site for unit that is giving a long Fill error code. Entered diagnostics to find the F3E2 failure code. Tested and found that the cold water solenoid has failed. Replaced housing and tested. All operations normal at all water connections are also dry.F3e2
Near Austin, TX 78732
Andy
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Spicewood, TX 78669
Luis
Job Details: 08/15/2019
REFRIGERATOR LG LMXS30776S/00 "Arrived on site for no cool. Pierced low side,pressure reading +40 psi diagnosed faulty compressor. Installed a new compressor and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for “uneven doors” complaint. Inspected unit and found doors uneven. Adjusted feet and evened out unit. No leaks detected, at time of service."
Near Austin, TX 78731
Tyler B.
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KSC24C8EYY03 "Arrived back on site for same issue, found more residue clogged up drain.Cleared and tested good, no leaks on site"
Near Austin, TX 78753
Joseph C.
Job Details: 08/15/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced defective feet, on unit. Unit checks good. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and installed new control, console and gasket. Tested operation and found unit working properly. Job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 08/15/2019
WASHER MAYTAG MVWB855DC3 "arrived on site and found control panel is unresponsive, after replacing it found error code F9E2, confirmed all functions are operating properly and discussed correct detergent usage with customer. No water leaks from connections at time of service, job complete."
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
DISHWASHER MAYTAG MDB7749SBM2 Arrived on site and found optic sensor clouded and causing misreading of water temps and clarity. Cleaned and restored sensor. Reset control. Advised on use and care. All checks good.
Near Georgetown, TX 78633
Joel G.
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4815EW1 Arrived on site to diagnose coin under wash plate. Removed coin and verified no other coins detected. Secured drain and ran a cycle. No leaks detected.
Near Austin, TX 78721
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for loud noise. Power cycled unit found noise from diffuser gears. Replaced diffuser assembly powered unit on not odd noise from diffuser.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher that will not operate. Found shorted out control panel. Interface control board will need to be replaced complete repairs.; ordrng 1 W11368911 (UI CONTROL)
Near Round Rock, TX 78665
Al
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived to inspect washer leaking from bottom.Ran diagnostics test mode and got No error codes.Unit had no fresh water stains around or underneath.Customer instructed on soap usage.All water lines were dry at the time of service.Job complete
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit leaking, found leak coming from house plumbing during drain, drain pipe clogged, instructed customer to call plumber."
Near Temple, TX 76501
Arthur B.
Job Details: 08/15/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found dryer venting in wall clogged with wet lint. Advised customer that there is a clog in house venting. Customer will need to have house venting cleaned. Used customer provide nylon stocking on end of dryer vent to allow customer to use until venting is addressed. No other issues found.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Arrived on site to repair unit that has ice in the freezer floor. The defrost drain has failed and the defrost water is laying in the freezer floor and turning into ice. Replaced failed drain and removed ice . All water connections are dry.
Near Buda, TX 78610
Robert
Job Details: 08/15/2019
OVEN MAYTAG MGT8720DS06 Arrived on job to install new control board ordered by previous technician. Installed new control during testing found that there is power to the igniter but igniter was not coming on. Replaced igniter with new one and tested good and no leaks. Complete.
Near Austin, TX 78756
Joseph C.
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL KDTM354DSS5 "Arrived on site for “damaged front panel” complaint. Inspected unit and found door skin damaged. Removed and replaced door panel. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Wesley
Job Details: 08/15/2019
RANGE KITCHENAID KSEG950ESS2 Arrived onnsite and found repeating stuck shorted key error. Returning with controls and ordering panel to repair. All else checks good. ; ordrng 1 W10915815 (panl-cntrl)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/15/2019
ICE MACHINE KITCHENAID KUIX505ESS0 Arrived on site to replace waterfall hose assembly for ice machine. Replaced part and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78750
Scott
Job Details: 08/15/2019
REFRIGERATOR AMANA ART308FFDW03 "Arrived on site for not cooling properly . Fan is still working from last visit . Found unit has had sealed system worked on before . Uv dryier and service port are installed . Found some dye in floor of freezer compartment . Ordering evap ,compressor ,uv drier , port. Weigh 2hrs Call to set return .; ordrng 1 2HRS and 1 SERVICEPORT and 1 UVDRIER and 1 W10836706 (evaporator) and 1 W11092625 (COMPRESSOR )"
Near Manor, TX 78653
Joseph C.
Job Details: 08/15/2019
COOKTOP WHIRLPOOL WFE320M0ES2 Arrived on site for “front left burner will not operate” complaint. Inspected unit and found element shorted and damaged infinite switch. Removed and replaced front left burner and front left infinite switch. Tested unit. Unit is performing as designed.
Near Round Rock, TX 78681
Al
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived to inspect freezer still frostings up.Confirmed the complaint and called Whirlpool Tech line and spoke with Sterling at WP tech #7725615845Did checks at the main control and determined the bi metal was stuck open.Reassembled and told the customer to wait for unit to reach optimal temperatures again.All water lines were dry at the time of service JOB COMPLETE
Near Austin, TX 78733
Luis
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL PSD2750GRW "Arrived on site for no ice. Icemaker not running through a forced cycle diagnosed faulty icemaker, installed new icemaker ran through a cycle water filled icemaker unit working as designed"
Near Taylor, TX 76574
Steve C.
Job Details: 08/15/2019
WASHER MAYTAG MVWB865GW0 Arrived on site to replace the tub and gear case due to tub is cracked. Replaced all parts and tested the unit. Found the drain line has a slit. Will need to order the drain line. ; ordrng 1 CNOTE (SK) and 1 W11246418 (hose)
Near Temple, TX 76502
Arthur B.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for customer complaint of control panel not coming on range. Removed and replaced control panel. Unit now works as designed. No other issues found.
Near Austin, TX 78759
James
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and found temps in fresh food at 37 and freezer at 5. I found no ice production from ice maker. Ran diagnostics and found ice maker was not plugged in. Plugged ice maker in and tested operation. Unit tests good. Job complete
Near Bee Cave, TX 78738
Luis
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for fresh food evaporator not defrosting. Customer defrosted unit. Per service pointer installed updated kit. Changed defrost setting to basic powered u it on checked air flow good,compressor powered don unit cooling down.
Near Austin, TX 78701
Wesley
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4955HW1 Arrived onnsite and found unit to be operating as designed with proper drain function. Advised customer on mitigating stink from disuse. All else checks good.
Near Leander, TX 78641
Lou
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested the temps in the FC=13 degrees & RC=39 degrees. I removed the Evap cover and found a large block of ice in the upper right corner of the evaporator. Placed unit in diagnostics and found the the defrost thermistor was open/shorted. I checked amp draw to the compressor and it showed 1.1amps. Tested the condenser fan and Evap fan and both are functioning. Due to the intermittent cooling and shutting down for long periods of time and the ice buildup in the upper corner, I am ordering a sealed system to be completed. I am ordering the compressor, dye dryer, access valve, evaporator, 2 hour job and will return with the main control and bimetal harness, birth to be replaced upon doing sealed system. I removed the ice buildup and leveled the unit. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE