Service History 1045

Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model WTW5000DW1, Arrived on call for washer ripping cloths, found wash plate had crack in it snagging cloths ripping them, also had change between the outer edge of the wash plate and the inner tub that could catch on clothing, wash plate broke trying to get it out but not able to remove the metal center from the wash plate from gear case, will order all the parts listed for order, will need autho., customer not to use the unit until repaired no water leaks at time of call.
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/31/2018
Near Austin, TX 78735
Luis
Job Details: 07/31/2018
Ice machine. Replaced failed water valve
Near Round Rock, TX 78664
Wesley
Job Details: 07/31/2018
WTW5800SW0 Arrived on site and found unit lid switch weak. Replaced lid switch and advised customer on repair. All checks good. Unit operating as designed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/31/2018
WDT750SAHZ0 (Dishwasher) - Arrived onsite for builder complaint of dishwasher not closing properly. When arrived,unit was uninstalled and in garage. Found RH hinge tab that hold door broke off causing the closing issue. Removed and replaced RH bracket. Reassembled. Door now closes as intended. No other issues found. Can not test unit due to being uninstalled. No water connected at this time.
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Lockhart, TX 78644
Diego G.
Job Details: 07/31/2018
Arrived on site. Checked for light issues. Found bad door switch causing light not to come on and freezer. Replace light switch, all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/31/2018
Arrived on site and installed rear panel. Tightened all screws and ensured connection motor screws were tight. Tested for proper operation. Unit working properly. Job complete.
Near Leander, TX 78641
Lou
Job Details: 07/31/2018
arrived on site to inspect refrigerator doors with rust and discoloration. Upon further inspection, I found that both rc doors had rust spots on them and the fc door had a few spots of rust or discoloration on it. I removed and replaced both rc doors and the fc door. I used the gaskets from the old doors as they were in working condition. I tested the unit and unit operates as designed. No water leaks observed during service. Job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/31/2018
MDB7749SAB1 (Dishwasher) - Arrived onsite to install new control and UI to dishwasher from my prior visit’s diagnosis. Removed faulty control and console and installed new replacements. Reassembled and tested. Unit now powers on,fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/31/2018
MDET446AYW Arrived on site and found Belt nut loose on the motor shaft. Secured by reversing position of nut. Replaced belt due to significant wear. All else checks good. Unit operating as designed.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model WRF560SMYW05, Arrived on call for ice maker not making ice or making ice slowly, found that ice maker is not making ice at all is the complaint, found that ice maker bail arm was put to the off position stopping ice maker from running, flipped bail arm down on ice maker and ice maker cycled on its own and filled with water all checks good, no parts needed, customer to allow for proper ice production with in next 24-48 hours, no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model WRF560SMYW05, Arrived on call for ice maker not making ice or making ice slowly, found that ice maker is not making ice at all is the complaint, found that ice maker bail arm was put to the off position stopping ice maker from running, flipped bail arm down on ice maker and ice maker cycled on its own and filled with water all checks good, no parts needed, customer to allow for proper ice production with in next 24-48 hours, no water leaks at time of call.
Near Georgetown, TX 78633
Tyler B.
Job Details: 07/31/2018
Near Austin, TX 78746
Kevin
Job Details: 07/31/2018
Arrived on site and found ice machine is off, turn power on and ice machine started a normal cycle. Absorbed it for 30 minutes and a sheet of ice was made Took one picture of it on cutting grid SR7722596181 spoke with tech line. Since It is making ice properly they do not recommend any replacement or adjustment. Requested to customer that if they have the same experience do not turn off the machine in between technician visits. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 07/31/2018
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of of dryer push to start switch broke inside console. Removed console and found push to start tabs that hold the switch to console had broken off. Removed faulty switch and installed new replacement. Reassembled and tested. Unit now starts,tumbles and heats as intended. No other issue found. Dryer vent and lint trap was clean of lint at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model KCGS956ESS02, Arrived on call for right front burner knob ring under knob is loose and still igniting after gas is lit 1 time but has not repeated customer says, was not able to get this to repeat while at customers home, will order bezel and will reschedule for 8/7/18, instructed customer on making sure burner caps are on burners correctly, no gas leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 07/31/2018
Model KCGS956ESS02, Arrived on call for right front burner knob ring under knob is loose and still igniting after gas is lit 1 time but has not repeated customer says, was not able to get this to repeat while at customers home, will order bezel and will reschedule for 8/7/18, instructed customer on making sure burner caps are on burners correctly, no gas leaks at time of call.
Near Dripping Springs, TX 78620
Brandon
Job Details: 07/31/2018
Arrived on site for customer complaint of microwave sparking during use, found rusted out holes in two locations in cavity, can not be repaired.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/31/2018
WRS325FDAB06 Arrived on site and found gfci breaker causing tripping to happen during surges. 7722595126 documented with Dave at techline. No recommendation from whirlpool. Suggested pursuing city exemption for appliance bearing breakers.
Near Temple, TX 76501
Arthur B.
Job Details: 07/31/2018
MFF2557HEQ (French Door Refrigerator) - Arrived onsite for French door refrigerator not asking ice. Removed evaporator cover and found upper portion of evaporator frosted up. Used steamer to removed frost build up. Checked also icemaker harness and found no power going to icemaker. Removed icemaker and harness and installed new replacements. Reassembled. Found power going to icemaker. Advised customer to wait 24hrs for ice to produce. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 07/31/2018
arrived on site to inspect venthood making loud noise. Upon further inspection, I turned the unit fan on low, medium and high and while on high speed, I could hear a chirping noise coming from the fan motor. I removed the fan motor assembly to inspect and I found a small piece of the fan wheel was broken so at high speed the fan was rubbing the housing. I replaced the fan motor assembly and tested the unit and the unit operated as designed. I notified the builder of my findings. Job completed.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model MEDB765FW0, Arrived on call for dryer drum still turning when door is opened, diag. Unit has a bad door switch prior, replaced door switch and know when opening door the dryer drum stops turning, all checks good, call complete.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model MEDB765FW0, Arrived on call for dryer drum still turning when door is opened, diag. Unit has a bad door switch prior, replaced door switch and know when opening door the dryer drum stops turning, all checks good, call complete.
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Whirlpool refrigerator ET1CHMXKB03. Arrived on site to diagnose a refrigerator that is leaking. Found defrost drain clogged with ice causing freezer defrost water to leak into refrigerator section. Steamed drain and found no obstructions. Tested unit and found all is now working properly. No leaks were found after services were performed.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model WOS51EC0AS04, Arrived on call for oven temp getting to hot, had customer preheat the oven to 350 degrees prior to arriving at customers home oven cut out temp 390 degrees, cut in temp got 321 degrees which is a average temp of 356 degrees so calibrated oven -5 for a average temp of 349 when set at 350 degrees, no parts needed, call complete.
Near Cedar Creek, TX 78612
Nathaniel B.
Job Details: 07/31/2018
Model WOS51EC0AS04, Arrived on call for oven temp getting to hot, had customer preheat the oven to 350 degrees prior to arriving at customers home oven cut out temp 390 degrees, cut in temp got 321 degrees which is a average temp of 356 degrees so calibrated oven -5 for a average temp of 349 when set at 350 degrees, no parts needed, call complete.
Near Lakeway, TX 78738
Brandon
Job Details: 07/31/2018
Arrived on site for customer complaint of water leaking from the top by the water filter. I found the water line feeding the ice maker was not properly connected to 5e water valve and leaking. I reconnected water line and filled ice maker mold, no leaks at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/31/2018
Arrived on site. Check for no ice issues. Found condenser fan motor not kicking on allowing things to melt. Replace condenser fan motor and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/31/2018
Arrived on site. Check for no ice issues. Found condenser fan motor not kicking on allowing things to melt. Replace condenser fan motor and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 07/31/2018
Arrived on site. Check for no ice issues. Found condenser fan motor not kicking on allowing things to melt. Replace condenser fan motor and ran diagnostic test, all functions tested OK. Instructed customer to allow 24 hours for unit to fill up. No leaks present. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/31/2018
Arrived onsite and installed new fill tube and ice maker. Tested ice maker for proper operation and inspected for water leaks. All water connections dry and ice maker no longer leaking. Removed ice build up from bottom of freezer. Unit working properly. Job complete
Near Spicewood, TX 78669
Luis
Job Details: 07/31/2018
Refrigerator-defrosted and cleared drain installed updated fresh food thermistor
Near Austin, TX 78723
Robert
Job Details: 07/31/2018
WEG515S0FS0 Arrived on job for complaints of Oder we ended cooking. Found the air to gas mix off. Adjust air to correct. Operation normal. No leaks detected at time of service. Job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 07/31/2018
Wrx998SIBM01 Arrived on site and found ice build up due to freezer door poor alignment exasperated by freezer door being left open. Corrected seal and removed ice. Used steamer and heat treatment to close gap. Advised customer concerning repair. All checks good. Unit now operating as designed.
Near Leander, TX 78641
Lou
Job Details: 07/31/2018
arrived on site to inspect oven not heating properly. Upon further inspection, the customer advised that she had a power outage and she had to reset the clock. I found that the unit had been switched to Celsius. The customer advised that the unit would not go above 177 degrees. With the unit being set at Celsius, it was set at 177 degrees Celsius. I changed the unit to read at Fahrenheit and began testing at 350 degrees. I took five readings of 334, 297, 377, 324 and 377 and the average was 342. I advised the customer that the unit is operating as designed. Job completed.
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Kitchenaid refrigerator KSCS25KSS01. Arrived on site to diagnose the refrigerator with the ice dispenser that is not operating. Tested unit and found broken wire is at bottom of freezer door causing no power to reach dispenser motor. Repaired wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Kitchenaid microwave KHMS155LSS1. Arrived on site to diagnose a microwave with a broken handle. Found handle separating from door assembly due to a cracked mounting area inside handle. Was able to repair handle with a screw that is longer than factory. Tested unit and found all is fully secured and operating properly.
Near Hewitt, TX 76643
Arthur B.
Job Details: 07/31/2018
WFE525S0HV0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting error code F1E2 (AD Error) and F2E1 (Shorted Keypad). Confirmed error code in diagnostics. Removed and replaced faulty control board assembly. Reassembled and tested. All functions/features work as intended. No other issues found.
Near Austin, TX 78723
Robert
Job Details: 07/31/2018
WRT318FMDV01 Arrived on job for complaints of not cooling. Compressor making clicking noise replaced starter and test operation normal. No leaks detected at time of service. Job complete
Near Austin, TX 78731
Cliff
Job Details: 07/31/2018
Whirlpool dryer WGD9500TW3. Arrived on site to diagnose a dryer that was not responding controls. Tested unit and found all controls fully responsive and no mechanical failures at this time. No repairs are necessary and all is working properly. Advised homeowner may have been moisture related issue and once the unit dried out everything is now operating properly.
Near Spicewood, TX 78669
Luis
Job Details: 07/31/2018
Refrigerator-replaced Gemini control board
Near Austin, TX 78737
Brandon
Job Details: 07/31/2018
Arrived on site for for customer complaint of dryer making noise. I found a penny stuck in the drum felt, I removed the penny, unit tested good.
Near Austin, TX 78759
Scott
Job Details: 07/31/2018
Maytag sided x side
Near Hutto, TX 78634
Tyler B.
Job Details: 07/31/2018
Near Hewitt, TX 76643
Arthur B.
Job Details: 07/31/2018
MSD2454FRW (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making noise when dispensing water and ice. Tested unit and found door chute will maki noise when dispensing. Removed and replacement door chute.Retested. Same result. Will need to order dispenser control to complete repair. R/S customer for Friday 8/3. All water connections were dry at time of service.
Near Round Rock, TX 78681
Thomas L.
Job Details: 07/31/2018
KRMF706ESS Tested for ice maker not dispensing. Found moisture has gotten into dispenser motor and frozen. Installed new motor and tested operation. Unit now dispensing ice properly. Job complete
Near Austin, TX 78723
Robert
Job Details: 07/31/2018
UXT3030ADB2 Arrived on job for complaints of filter too tight. Found filter damaged. Replaced filter and test light and fan operation normal.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/31/2018
arrived on site to inspect washer door lock not unlocking. Upon further inspection, I placed the unit in diagnostics and found no error codes. I continued with testing and unit operated as designed with no error codes at the end. Customer advised that the unit will not unlock at the end of the cycle as if it were stuck in the last mode of the cycle. I verified continuity at thee J9 numbers 1 & 2 and found 118 ohms. Following Service Matters tech sheet, I removed and replaced the main control and tested unit and the unit operated as designed. No water leaks observed during service, job completed.
Near Liberty Hill, TX 78642
Lou
Job Details: 07/31/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found that the customer had recently installed a disposal and I found that the drain knockout had not been removed. I removed the knockout and tested the unit and the unit operated as designed. I quoted the customer DW500 $99.99 and provided a 10% discount for military service. The total including tax was $97.41 and was paid in full. No water leaks observed during service, job completed.
Near Hutto, TX 78634
Wesley
Job Details: 07/31/2018
Blower fan needed replacement in whirlpool range cooktop. Replaced fan. Now unit is operating as designed.
Near Austin, TX 78735
Brandon
Job Details: 07/31/2018
Arrived on site for customer complaint of washer making load banging noise during spin. I found washer was not level, I leveled the washer and calibrated unit. Tested good, water lines were dry at time of service.
Near Austin, TX 78741
Kevin
Job Details: 07/31/2018
Arrived on site and replaced blower fan diagnosed on previous visit after replacement rattling has stopped and no further repair is required, job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 07/31/2018
Near Lorena, TX 76655
Arthur B.
Job Details: 07/31/2018
KDFE204EBL4 (Dishwasher) - Arrived onsite to install new upper tracks and latch from prior tech’s diagnosis. Uninstalled unit and removed upper tracks. Installed new upper tracks and latch. Reinstalled. Verified tub is square. Tested unit. Unit fills,washes,drains and heats with no issues nor leaks. All water connections were dry at time of service.
Near Round Rock, TX 78664
Thomas L.
Job Details: 07/31/2018
Arrived on site and installed new ice container. Tested for proper operation. Unit working proper. All water connections were dry at time of service. Job complete
Near Spicewood, TX 78669
Luis
Job Details: 07/31/2018
Ice machine. Diagnosed faulty water filter installed new water filter tested unit working
Near Austin, TX 78741
Kevin
Job Details: 07/31/2018
Arrived on site and inspected wash machine and found that latch is not working, after replacing latch all function has returned to washer. Ran a calibration cycle to ensure correct operation. No water leaks from connections at time of service, job complete.
Near Austin, TX 78717
Cliff
Job Details: 07/31/2018
Whirlpool range WFG540H0ES1. Arrived on site to diagnose a cooktop with burners failing to ignite. Tested unit and found right front and left front burner is not lighting properly due to misformed burners and burner caps. Replaced LF and RF burners and all caps. Tested unit and found all is working properly at this time. No gas leaks were found at time of service.
Near Round Rock, TX 78665
Thomas L.
Job Details: 07/31/2018
Arrived on site for no cool condition. Found unit totally inoperable. Removed unit from wall. Found no power to unit. Go into garage to reset breaker, all operations are normal .
Near Round Rock, TX 78665
Wesley
Job Details: 07/31/2018
Wsf26c3exf01 arrived on site for fridge door having been misaligned for months with poor seal. Aligned and leveled door. Now unit seals properly. All checks good. No parts needed.
Near Temple, TX 76501
Arthur B.
Job Details: 07/31/2018
MVWC416FW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not coming. Checked receptacle for proper wiring. Found wiring correct but receptacle loose. Plugged unit in another receptacle and ran calibration. Unit calibrate successfully. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/31/2018
Arrived on site and tested unit. Customer stated that venthood has been working properly for the last week. Unable to duplicate the issue that customer was having. Unit working properly. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 07/31/2018
RTW4516FW1 (Top Load Washer) - Arrived onsite to install control to top load washer from prior tech’s diagnosis. Removed console and remove faulty control. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2018
Arrived on site and tested unit. Found no water getting to ice maker. Inspected valve and water line. Found line to ice maker frozen and valve began to leak after removing. Installed new valve and defrosted water line. Tested for proper operation and inspected for leaks. All water connections dry at time of service. Ice maker cycled properly and filled with water. Job complete.
Near Buda, TX 78610
Kevin
Job Details: 07/30/2018
Arrived on site and inspected ice machine and found it is producing almost no ice, took one picture. Found user interface is unresponsive, it will not go into a diagnostic cycle. Inspected compressor and found it has been modified by a previous company with an external start device, took one picture. Main harness has been modified also. Spoke with LM, He recommends a complete seal systems service as well as a new main harness. Also control board and user interface will need to be replaced. Will turn over to AHS for authorization. No water leaks from connections at time of service
Near Georgetown, TX 78628
Thomas L.
Job Details: 07/30/2018
Arrived on site and installed new door gasket. Tested for proper operation and inspected for water leaks. Found all water connections dry after repair and unit working properly. Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/30/2018
Near Buda, TX 78610
Brandon
Job Details: 07/30/2018
Arrived on site for part hanger, I replaced suspension rods, and outer tub ring, unit tested good, no leaks at time of service.
Near Austin, TX 78723
Robert
Job Details: 07/30/2018
WDT720PADW2 Arrived on job to replace pads. After replacement of pads door operation normal. No leaks detected. Job complete
Near Austin, TX 78727
Lou
Job Details: 07/30/2018
arrived on site to inspect dryer not heating. Upon further inspection, I found that the unit would turn on and was blowing air, but the air was not hot. I removed the back panel and v ivied ohms to all components, including the element. I turned the unit on and checked the element and found that the element was not coming on. I removed the element and found that there was nothing wrong with the part. I checked voltage at the terminal block on the unit and found that there is not 240 VoLts coming into the unit. I checked voltage at the outlet and there is not 240 Volts there either. I recommended to the customer to contact an electrician to take a look at the outlet and breaker box. Also, I advised the customer that once the electric outlet and breaker box were fixed and the unit still did not heat, to contact us and we'll come back for service. No lint observed during service. Job completed.
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/30/2018
Arrived on site. Checked for leak issues. Removed cooktop and verify every connection on unit. Couldn’t find leak anywhere. Instructed customer on gas smell. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/30/2018
Arrived on site. Checked for leak issues. Removed cooktop and verify every connection on unit. Couldn’t find leak anywhere. Instructed customer on gas smell. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/30/2018
Arrived on site. Checked for leak issues. Removed cooktop and verify every connection on unit. Couldn’t find leak anywhere. Instructed customer on gas smell. No leaks present. Job complete
Near Austin, TX 78717
Scott
Job Details: 07/30/2018
Over the range vent hood. Ventilation fan completely dead microwave
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/30/2018
Arrived on site for no cool condition. Found lights on but no operation. Found thermostat stuck in the off position. Replaced thermostat and tested operation. All water connections were dry at time of service. Unit working properly. Job complete.
Near Austin, TX 78723
Robert
Job Details: 07/30/2018
WDF130PAHB0 Arrived on job for complaints of door not opening completely and part fell off. Pad was the part that fell off causing the hinge to press against the chassis binding the boor. Replaced pad and the door now opens normally. No leaks detected at time of service. Job complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/30/2018
Model WRX735SDBM00, Arrived on call for no ice production since prior service, installed ice maker and divider and air baffle due to broken and valve due to leaking when not calling for water, installed parts and ice maker filled with water, instructed customer to dump first batch of ice and allow for 24-48 hours for proper cooling and ice production, no water leaks after repair, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/30/2018
Model WRX735SDBM00, Arrived on call for no ice production since prior service, installed ice maker and divider and air baffle due to broken and valve due to leaking when not calling for water, installed parts and ice maker filled with water, instructed customer to dump first batch of ice and allow for 24-48 hours for proper cooling and ice production, no water leaks after repair, call complete.
Near Austin, TX 78745
Brandon
Job Details: 07/30/2018
Arrived on site for customer complaint of dishwasher leaking, found unit was unleveled and leaning forward, found leak coming out of the tub itself. I leveled the unit and it tested good with no leaks at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 07/30/2018
WMH2175XVB2 (OTR Microwave) - Arrived onsite to install magnetron,capacitor and diode from my prior visit’s diagnosis. Removed microwave from above range and removed cabinet wrapper. Remove faulty magnetron,capacitor and diode and installed new replacements. Reassembled and installed back above range. Tested unit with 1 cup of water @ 2 mins. Water was boiling hot. No other issues found.
Near Austin, TX 78727
Lou
Job Details: 07/30/2018
arrived on site to inspect dishwasher control panel not working. Upon further inspection, I found that the control panel was not lighting up. I removed the inner door panel and unplugged the control panel and closed the door and the drain pump came on. I quoted be customer DW135 $169.99 and $161.31 for the control panel for a total including tax of $358.63. The customer agreed to the repair and paid in full. I removed and replaced the control panel and tested the unit and the unit operated as designed. No water leaks observed during service. Job completed.
Near Austin, TX 78746
Kevin
Job Details: 07/30/2018
Arrived on site and inspected washer/dryer combo and found there is a dent on the washer exterior panel. Homeowner immediately began speaking with builder and amending that the entire unit be replaced instead of repaired. During the course of the conversation I was asked to leave by the homeowner before any actual diagnosis could be performed. After leaving spoke with the builder who asked that the part to be order anyway. Explain situation to office and homeowner will need to be willing to let us complete repair and replace outer cabinet shell W10596395
Near Austin, TX 78746
Kevin
Job Details: 07/30/2018
Near Manor, TX 78653
Joseph C.
Job Details: 07/30/2018
NTW4516FW2 Arrived on site for “not starting/operating” complaint. Inspected unit and found lid latch faulty. Removed and replaced lid latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/30/2018
Arrived on site for ice door not closing properly. Found tab on door broken. Installed new ice door kit. Water connections were dry.
Near Austin, TX 78745
Brandon
Job Details: 07/30/2018
Arrived on site for customer complaint of the dryer not powering on. Found we were only getting 81 volts across L1 to L2, breakers were not labeled but all in the on position. Instructed customer to call an electrician.
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/30/2018
Arrived on site. Check for ice issues. Found loose connection at solenoid for dispenser. Repositioned connector and reconnected to solenoid. Cycle dispenser, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/30/2018
Arrived on site. Check for ice issues. Found loose connection at solenoid for dispenser. Repositioned connector and reconnected to solenoid. Cycle dispenser, all functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 07/30/2018
Arrived on site. Check for ice issues. Found loose connection at solenoid for dispenser. Repositioned connector and reconnected to solenoid. Cycle dispenser, all functions tested OK. No leaks present. Job complete
Near Austin, TX 78746
Kevin
Job Details: 07/30/2018
Arrived on site and inspected washer/dryer combo and found there is a dent on the washer exterior panel. Homeowner immediately began speaking with builder and amending that the entire unit be replaced instead of repaired. During the course of the conversation I was asked to leave by the homeowner before any actual diagnosis could be performed. After leaving spoke with the builder who asked that the part to be order anyway. Explain situation to office and homeowner will need to be willing to let us complete repair and replace outer cabinet shell W10596395
Near Round Rock, TX 78665
Tyler B.
Job Details: 07/30/2018
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/30/2018
Model WVU37UC0FS0, Arrived on call for vent hood motor gets hot but is not running, found that were flapper door vent was mounted one of the screws were to long and was holding the fan blade in place not allowing it to move, cut the screw that was to long and reinstalled motor and tested and know fan motor is running and is venting air above range, no parts needed, call complete. Did recommend cleaning stainless steel with bar keepers friend and then go back over it with weimans stainless steel cleaners which looks like rust on front of vent hood. Builder was at location when made repair.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 07/30/2018
Model WVU37UC0FS0, Arrived on call for vent hood motor gets hot but is not running, found that were flapper door vent was mounted one of the screws were to long and was holding the fan blade in place not allowing it to move, cut the screw that was to long and reinstalled motor and tested and know fan motor is running and is venting air above range, no parts needed, call complete. Did recommend cleaning stainless steel with bar keepers friend and then go back over it with weimans stainless steel cleaners which looks like rust on front of vent hood. Builder was at location when made repair.
Near Killeen, TX 76549
Arthur B.
Job Details: 07/30/2018
MEDB835DW4 (Dryer) - Arrived onsite for customer complaint of dryer with “Check Lint Screen” light stays in during cycle. Removed front panel and checked ohms on thermistor. Found thermistor out of range per tech sheet. Removed and replaced thermistor. Reassembled and tested. “Check Lint Screen” light now shuts off when started. Good air flow coming from dryer vent. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78702
Robert
Job Details: 07/30/2018
WRF560SEYM Arrived on job for complaints of leaks. Removed freezer door and evaporator cover found the drain blocked defrost the drain still blocked. Pulled refrigerator out and removed cover found nipple at end of hose restricting water flow. Open end a little bigger. Flow now normal. No additional leaks detected. Job complete