Service History 1042

Near Round Rock, TX 78665
Tyler B.
Job Details: 08/07/2018
Near Killeen, TX 76542
Arthur B.
Job Details: 08/07/2018
WMH32519FS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave display not coming on. Confirmed issues. Removed and replaced control board. Reassembled. Tested unit. Unit’s display now comes on as intended. No other issues found.
Near New Braunfels, TX 78130
Robert
Job Details: 08/07/2018
WDF540PADM2 Arrived on job for complaints of not washing. Ran diagnostics and found 120v at wash motor but not running. Replaced sump and motor. Test washer no leaks and operation normal. Job complete.
Near Georgetown, TX 78633
Jerry C.
Job Details: 08/07/2018
WRS965CIAM00 Arrived to inspect filter stuck and no water. I found the filter stuck and I was able to remove it. Upon reinstallation, the unit worked as designed. Operational test good, no leaks observed during service.
Near Austin, TX 78723
Scott
Job Details: 08/07/2018
Scratched facia UI console
Near Killeen, TX 76542
Arthur B.
Job Details: 08/07/2018
KRMF706SS00 (5 Door Refrigerator) - Arrived onsite to install compressor to 5 door refrigerator. Removed faulty compressor,drier. Installed new compressor,dye drier and process stub using braising methods. Vacuumed unit down to -25psi and charged with 5.5oz of R134a refrigerant. Reassembled and tested unit. Good frost pattern forming on evaporators. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/07/2018
Model MEDC300BW0, Arrived on call for dryer would not come on prior, dryer comes on after prior repair but returning due to noise from dryer prior found that rollers and idler roller bad, replaced these parts and know noise is gone all checks good, call complete. Dryer vent is clear.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/07/2018
Model MEDC300BW0, Arrived on call for dryer would not come on prior, dryer comes on after prior repair but returning due to noise from dryer prior found that rollers and idler roller bad, replaced these parts and know noise is gone all checks good, call complete. Dryer vent is clear.
Near Austin, TX 78738
Brandon
Job Details: 08/07/2018
Arrived on site for unit not completing cycle, found 6-4 error code in diagnostic mode, float switch short. I tested float switch, float switch tested good, I checked continuity of float switch wire harness, that tested good, I determined it was a bad control board. I replaced control board, unit tested good. Water lines were dry at time of service
Near Austin, TX 78738
Brandon
Job Details: 08/07/2018
Arrived on site for customer complaint of vent hood fan motor not working, found no fan motor was present. This is a new build house, instructed home builder to contact installers.
Near Round Rock, TX 78665
James
Job Details: 08/07/2018
Arrived on site and inspected handle. Found set score on right side of handle cross threaded at an angle. Customer said handle had felt loose but then just let go. Unit will need new handle to repair. No water leaks detected at time of service.
Near Manor, TX 78653
Wesley
Job Details: 08/07/2018
WRX735SDBM04 arrived on site and Installed dual valve. Found unit now operating as designed. Leak free. All checks good.
Near San Marcos, TX 78666
Diego G.
Job Details: 08/07/2018
Arrived on site. Replace basket assembly and tested unit, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/07/2018
Arrived on site. Replace basket assembly and tested unit, all functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/07/2018
Arrived on site. Replace basket assembly and tested unit, all functions tested OK. No leaks present. Job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 08/07/2018
GSF26C5EXW00 Arrived to inspect no ice. I found the issue was actually the dispenser not dispensing and it could be heard running. I found the driver filled with ice and not allowing it to come up and engage the dispenser. I removed the ice and tested and it worked as designed. I squared and leveled the cabinet due to excessive moisture making its way into the unit. Operational test good, no leaks observed during service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/07/2018
Model ED5VHEXVB01, Arrived on call for no cool complaint on both sections, i previously diag. Unit has a bad compressor, installed compressor and valve and uv drier and pulled vacuum for 15 min. And held for 10 min and then charged system with 5 .0 oz and is getting good heat exchange off compressor and compartment temps are pulling down, all checks good, customer to allow for 24-48 hours for proper cooling, call complete.., no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/07/2018
Model ED5VHEXVB01, Arrived on call for no cool complaint on both sections, i previously diag. Unit has a bad compressor, installed compressor and valve and uv drier and pulled vacuum for 15 min. And held for 10 min and then charged system with 5 .0 oz and is getting good heat exchange off compressor and compartment temps are pulling down, all checks good, customer to allow for 24-48 hours for proper cooling, call complete.., no water leaks at time of call.
Near New Braunfels, TX 78130
Robert
Job Details: 08/07/2018
WDF130PAHB0 Arrived on job for complaints of door not staying down. Found the pads damaged. Replaced pads and operation now normal.
Near Lago Vista, TX 78645
Steve C.
Job Details: 08/07/2018
Arrived on site for the unit is making a loud high pitch noise. Customer advise the ff evaporator will always be frosted over. Removed the ff evaporator cover and found the thermistor is at the high loop. Replaced the thermistor harness and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78745
Kevin
Job Details: 08/07/2018
Arrived on site and inspected refrigerator and found auger motor is not turning, it is getting correct power. Replaced auger motor and ice while now dispense properly. No water leaks from connections at time of service, job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/07/2018
Near San Marcos, TX 78666
Diego G.
Job Details: 08/07/2018
Arrived on site. Replace sump and motor assy and tested on diagnostics. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/07/2018
Arrived on site. Replace sump and motor assy and tested on diagnostics. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/07/2018
Arrived on site. Replace sump and motor assy and tested on diagnostics. All functions tested OK. No leaks present. Job complete
Near Seguin, TX 78155
Robert
Job Details: 08/07/2018
MVWC416FW1 Arrived on job for complaints of not washing. Ran diagnostics and got F1E2 motor control, F1E1 main control and F0E2 over suds. Replaced control and ran calibration. No leaks detected at time of service. Job complete.
Near Austin, TX 78745
Kevin
Job Details: 08/07/2018
Arrived on site customer is a Spanish speaker and MS assisted, the complaint is it is not spinning out properly in the normal cycle but all other cycles are fine. set washing machine into diagnostic cycle and did not find any error codes. Ran all functions in manual diagnostic and everything is operating properly. Spoke with tech line and other than running a calibration specifically did not recommend replacing any parts at this time. No water leaks from connections at time of service, job complete SR7722647772
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/07/2018
WFW9400VE01 (Front Load Washer) - Arrived onsite to install new water valve assembly and flow meter to front load washer from my prior visit’s diagnosis. Removed faulty parts and installed new replacements. Reassembled and tested. Good water flow entering unit. Unit fills,washes,drain and spins with no issues. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 08/07/2018
Arrived on site to inspect venthood not working. Upon further inspection, I found that there was no voltage to the unit. I checked the breaker box and found that the breaker had tripped. I turned it back on and tested the unit and the fan still did not come on. I verified voltage to make sure the breaker had not tripped. I pulled the fan motor to inspect it and found that the fan blade was badly warped and broken. I installed a new fan/motor assembly and tested and a the unit operated as designed. The lights were working as well. I spoke to the owner is explained my findings as the adult in the home was visiting. Job completed.
Near Belton, TX 76513
Arthur B.
Job Details: 08/07/2018
KSDB900ESS1 (Slide-In Gas Range) - Arrived onsite for customer complaint of bottom drawer not opening properly. Found RH drawer hinge is not extending as it should. Found bearing are grinding. Will need RH hinge to complete repair. R/S for 8/14. No other issues found. No gas leaks detected at time of service.
Near Seguin, TX 78155
Robert
Job Details: 08/07/2018
MVWB880BW0 Arrived on job for complaints of plastic in wash. Found the tub ring damaged. Replaced ring and test.
Near Round Rock, TX 78681
James
Job Details: 08/07/2018
Arrived on site and tested unit. Found fresh food temp at 47 and freezer at -2. Checked thermistor and found to be reading colder than actual temp. Installed new damper assembly and tested. Unit working properly and all water connections dry at time of service. Job complete.
Near Belton, TX 76513
Arthur B.
Job Details: 08/07/2018
GI15NFRXS0 (Ice Machine) - Arrived onsite to install new pump assembly,water level sensor to ice machine from tech’s prior diagnosis. Removed faulty drain pump and installed new replacement. Removed and replaced recirculating pump and sensor assembly. Installed new replacement. Found harness only broke at sensor. Tested unit. Unit now drain as intended. Good ice slab forming as well. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 08/07/2018
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/07/2018
Near Round Rock, TX 78681
James
Job Details: 08/07/2018
Arrived on site and tested unit. Found ice maker stuck mid harvest. Ice getting stuck due to finish on ice maker mold coming off. Unit will need new ice maker to repair quoted customer $174.74 plus tax for ice maker and $169.99 plus tax labor. Installed new ice maker and found to be cycling properly. Unit working properly and all water connections dry at time of service. Job complete.
Near Leander, TX 78641
Lou
Job Details: 08/07/2018
arrived on site to inspect ice dispenser too loud and the water dispenser spraying out water. Upon further inspection, the customer provided me with a cup to dispense ice and water. I found that the water does spray out and the ice dispenser sounds normal. I removed and replaced the water tube and tested the unit operated as designed and did not spray out. I removed and replaced the ice dispenser motor and it made the same loud noise which is normal. I demonstrated for the customer to show that, unfortunately, the motor is somewhat loud. I placed the original part back on the unit and tested and it dispensed as designed. I verified no water leaking from the tube connection at the top left hinge area. No water leaks observed during service. Job completed.
Near Austin, TX 78735
Brandon
Job Details: 08/07/2018
Arrived on site for customer complaint of a smell, put unit into diagnostic mode and found no error codes. Customer stated she will run bleach through it every once in a while and the smell will go away. I instructed customer to use Affresh every month. Water lines were dry at time of service, unit tested good. Collected service fee on cc.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/07/2018
WTW5540SQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not draining or spinning. Tested lid switch and found switch is broken. Removed and replaced lid and tested unit. Unit now spins and drains as intended. No other issues found. All water connections were dry at time of service.
Near Buda, TX 78610
Kevin
Job Details: 08/07/2018
Arrived on site and inspected washer and found error codes F0E4, F3E2 send washer into diagnostic cycle and found hot water is not dispensing at all hot water valve has failed. Replaced valve and now both hot and cold water are operating properly. Ran test 51 and all functions are operating properly, no water leaks from connections at time of service, job complete.
Near Buda, TX 78610
Kevin
Job Details: 08/07/2018
Arrived on site and inspected washer and found error codes F0E4, F3E2 send washer into diagnostic cycle and found hot water is not dispensing at all hot water valve has failed. Replaced valve and now both hot and cold water are operating properly. Ran test 51 and all functions are operating properly, no water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/07/2018
WTW4950XW3 (Top Load Washer) - Arrived onsite to install new water valve to top load washer from my prior visit’s diagnosis. Removed console and removed faulty water valve. Installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. Both water valves now work as intended. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model KRMF706ESS01, Autho. KFB73FBDPL1, arrived on call for interior lights not coming on and dispenser intermittently not working installed left mid drawer deli door and control and all interior lights are working know and dispenser is working know,also found complaint of improper ice production, found adapter is forming ice at back wall and icing in freezer left side, will need grey adapter kit, and sealer gum, will reschedule for 8/10/18, no water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model KRMF706ESS01, Autho. KFB73FBDPL1, arrived on call for interior lights not coming on and dispenser intermittently not working installed left mid drawer deli door and control and all interior lights are working know and dispenser is working know,also found complaint of improper ice production, found adapter is forming ice at back wall and icing in freezer left side, will need grey adapter kit, and sealer gum, will reschedule for 8/10/18, no water leaks at time of call.
Near Georgetown, TX 78628
Lou
Job Details: 08/06/2018
arrived on site to inspect refrigerator crisper control not working. Upon further inspection, I found that the previous tech had installed a crisper control and the unit did not work. Previous fees collected were $108.24 for service fee. I removed the crisper drawer door and the left side slide and found that the black wire in the crisper wiring harness was broken. I advised the customer of my findings and they agreed to me repairing the wire. I was able to splice the broken wires and reconnect them and tested the unit and the crisper control began to operate as designed. I used manufacturers approved silicone to seal the splice to keep moisture out of the wires so they don't short and I covered the connection with electrical tape to protect even further. I quoted the customer RF320 $169.99 for labor minus the $108.25 for service/diagnosis fee already paid for a total including tax of $75.77. The customer paid in full. No water leaks observed during service, job completed.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WTW6600SW2, Arrived on call for during spin the drum bangs around like a unbalanced load, and has a ul error when unit sounds like it is out of balance. Ul error is un even load , found suspension rods are bad, installed suspension rods and tested and all checks good, call complete, no water leaks after repair, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WTW6600SW2, Arrived on call for during spin the drum bangs around like a unbalanced load, and has a ul error when unit sounds like it is out of balance. Ul error is un even load , found suspension rods are bad, installed suspension rods and tested and all checks good, call complete, no water leaks after repair, call complete.
Near San Marcos, TX 78666
Robert
Job Details: 08/06/2018
LTE6234DQ2 Arrived on job to replace blower and motor. After replacement of parts test heat and air movement. Job complete
Near Leander, TX 78641
Lou
Job Details: 08/06/2018
arrived on site to inspect microwave vent light not working. Upon further inspection, I found that the replacement light bulb was not the right size and was not fitting correctly. Customer purchased light bulb at $5.41 paid in cash and when I inserted the light it would not dim or turn off. I removed and replaced the main control and found that the control was not operating as designed as I tested the unit and the light dimmed and turned off as designed. I tested the unit for the fan and to make sure the unit was heating and it is operating as designed. Job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model MVWX655DW1, F8 e1 long fill no fill, found unit has a defective valve and also found while running diag that after valve installed main control is not sending power to the valve intermittently and found was sent the wrong main control will order control but did install water valve today and instructed customer that the hot water shut off is leaking at there wall see pic, will need main control, will reschedule for 8/9/18
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model MVWX655DW1, F8 e1 long fill no fill, found unit has a defective valve and also found while running diag that after valve installed main control is not sending power to the valve intermittently and found was sent the wrong main control will order control but did install water valve today and instructed customer that the hot water shut off is leaking at there wall see pic, will need main control, will reschedule for 8/9/18
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site and found there is a sheet caught underneath the agitator, removed old agitator and replaced it, no further repair is required at this time. No water leaks from connections at time of service, job complete
Near Georgetown, TX 78633
James
Job Details: 08/06/2018
Arrived on site and tested unit. Found ice maker stuck mid harvest. Ice getting stuck due to finish on ice maker mold coming off. Unit will need new ice maker to repair quoted customer $174.74 plus tax for ice maker and $169.99 plus tax labor. Installed new ice maker and found to be cycling properly. Unit working properly and all water connections dry at time of service. Job complete.
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site And replace diffuser diagnosed on previous visit after replacement also found evaporator is frosted over due to lack of air flow and recommended to customer that it be allowed to defrost by unplugging the refrigerator. Customer read and signed defrost refrigerator waiver. No water leaks from connections at time of service, job complete
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 08/06/2018
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site and inspected wash machine and found it is in good repair leaking water is due to stand pipe over filling. Customer will discuss issue further with apartment management. Collected diagnosis fee, job complete.
Near Buda, TX 78610
Kevin
Job Details: 08/06/2018
Arrived on site and found customer is experiencing vent hood turning on and off by itself and light doing the same. Spoke with tech line SR7722634960 and they recommended replacing user interface and control board. After replacement request of the customer continue to monitor vent hood for correct operation, job complete
Near Austin, TX 78717
Wesley
Job Details: 08/06/2018
WTW7000DW2 Arrived on site and found the valve bad and restricting flow. Replaced valve. Now washer is operating as designed.
Near Maxwell, TX 78656
Robert
Job Details: 08/06/2018
MVWB765FW1 Arrived on job for complaints of LF code on washer. Ran diagnostics and and got a F3E2 inlet temperature code F8E1 long fill. And F7E0 loss of power. In the diagnostics mode cold water not entering washer but 120v supply to valve. Replaced valve and test. Operation normal. Job complete.
Near Round Rock, TX 78664
Cliff
Job Details: 08/06/2018
Whirlpool washer WTW7300DW0. Arrived on site to replace gear case, control, slider, and clutch for washing machine. Replaced all parts except slider as new gear case came with slider already attached. Tested unit and calibrated unit and found unit is all working properly at this time. No leaks were found after services were performed.
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2018
arrived on site to inspect refrigerator ice maker not working. Upon arrival, the customer advised that the ice maker has not worked since he moved into the house. I checked the water line in the back of the unit and the water was in the off position. I turned the water on and verified the ice maker was working by using my jumper wire between T and H and the motor began to actuate. At the end of the cycle, the water dispensed into the reservoir and began to make ice. I advised the customer of my findings and also advised to dump the first two batches of ice due to me having my hands on the unit. No water leaks observed during service, job completed.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model WRS588FIHZ00, Arrived on call for ice maker not making ice, called whirlpools tech line and spoke to ed , ice maker cycled and filled with water in test but 8.1 k ohms at 66 degrees but ohms reading per tech line sensor is reading about 35 degrees, was instructed to replace ice maker, replaced ice maker and instructed customer to dump first batch of ice and use from then on and allow for 24-48 hours for proper ice production, no water leaks at time of call, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/06/2018
Model WRS588FIHZ00, Arrived on call for ice maker not making ice, called whirlpools tech line and spoke to ed , ice maker cycled and filled with water in test but 8.1 k ohms at 66 degrees but ohms reading per tech line sensor is reading about 35 degrees, was instructed to replace ice maker, replaced ice maker and instructed customer to dump first batch of ice and use from then on and allow for 24-48 hours for proper ice production, no water leaks at time of call, call complete.
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/06/2018
CDT865SSJ0SS (Dishwasher) - Arrived onsite for customer complaint of dishwasher UI display not functions to show time. Found LED display is out but other functions work as intended. Ordering control UI. Advised customer that OF Omar/S due to part availability. All water connections were dry at time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WRS325FDAM04, Arrived on call for ice maker mount broken and ice bin broken and interior light in freezer not working and fresh food lights are dim, and damper broken., installed all parts and instructed customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/06/2018
Model WRS325FDAM04, Arrived on call for ice maker mount broken and ice bin broken and interior light in freezer not working and fresh food lights are dim, and damper broken., installed all parts and instructed customer to allow for 24-48 hours for proper ice production, no water leaks after repair, call complete.
Near Austin, TX 78725
Robert
Job Details: 08/06/2018
AGR5330BAS3 Arrived on job for complaints of top not setting Down properly. Removed grates and burners removed top and inspected. Top secured properly to top. Operation normal.
Near Austin, TX 78738
Brandon
Job Details: 08/06/2018
Arrived on site for ice not dispensing, found shaft was not engaging with the ice bucket, I adjusted the shaft, unit tested good, water lines were dry at time of service.
Near McQueeney, TX 78123
Diego G.
Job Details: 08/06/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 48 hours for ice cream to fill up completely. No leaks present. Job complete
Near McQueeney, TX 78123
Diego G.
Job Details: 08/06/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 48 hours for ice cream to fill up completely. No leaks present. Job complete
Near McQueeney, TX 78123
Diego G.
Job Details: 08/06/2018
Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. Instructed customer to allow 24 to 48 hours for ice cream to fill up completely. No leaks present. Job complete
Near Leander, TX 78641
James
Job Details: 08/06/2018
Arrived on site and installed fan/harness assembly and u.i. Ran diagnostics to test fan operation and test sealed system. Found all functions working properly. All water connections dry at time of service. Job complete
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/06/2018
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
KDTE104ESS1 Arrived on job for complaints of not cleaning. Ran diagnostics and all operation normal. However the water is cold not filling with hot water customer to call plumber.
Near Kempner, TX 76539
Arthur B.
Job Details: 08/06/2018
MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating properly. Tested unit with 1 cup of water @ 2 mins multiple times. Found water was boiling every time. Also tested 3.5oz or popcorn. Popcorn was popped after allotted time. Advised customer that unit works as intended. No other issues found at this time.
Near Harker Heights, TX 76548
Steve C.
Job Details: 08/06/2018
Near Austin, TX 78702
Scott
Job Details: 08/06/2018
Wp dishwasher
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/06/2018
ED5VHGXMB10 (SxS Refrigerator) - Arrived onsite to install new icemaker and container from my prior visit’s diagnosis. Removed icemaker and stripped container. Installed new replacements. Icemaker called for water immediately. Upon tested ice container, found motor coupler had broke off the weld and is free spinning. Will need motor and coupler to complete repair. R/S for Thursday. All water connections were dry at time of service.
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
WTW4616FW0
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/06/2018
RF315PXEW0 (Freestanding Range) - Arrived onsite to remove and replace LRG elements and infinite switches from my prior visit’s diagnosis. Removed element and infinite switches and installed new replacements. Reassembled. Tested both LRG elements. Both now cycles as intended. No other issues found.
Near Austin, TX 78717
Lou
Job Details: 08/06/2018
arrived on site to inspect oven vent trim damage. Upon further inspection, I found that when the unit was installed, the unit was leaned on the front and bent the actual vent upwards causing the vent cover to rub against the oven door. I removed the vent cover and adjusted the actual vent and replaced the vent cover and tested the unit and the unit operates as designed as the door no longer rubbed on the vent cover. I advised the customer of my findings, job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/06/2018
Model WSR57R18DM01, Arrived on call for unit not cooling, found that compressor is warm and starting amps after reseting power for compressor on red wire is 1.2 amps and after less than 5 min. Of run compressor kicks off at 0.77 amps, checked compressor windings and got 9.0, 6.1, 14.8 and no windings are shorted to casing of the compressor and did use a good test relay and still same kicking off at 0.77 amps which is good amps for run, will replace control and test and still same issue, checked fresh food compartment sensor got 2,62 k ohms at room temp, evap sensor got 3.58 k ohms at room temp, called whirlpool and spoke to david file number 7722634105, was instructed to replace the compressor and install uv drier and control due to had np power to anything but interior lights when compressor kicked off, polarity at outlet is good, installed compressor and recharged with 4.8 ounces and compressor is know running for over 10-15 min. And pulling good amps and is know forming a frost patt
Near Cedar Park, TX 78613
Cliff
Job Details: 08/06/2018
Whirlpool dryer WED4815EW1. Arrived on site to diagnose a dryer that is making unusual noise when running. Tested unit and found rollers and idler pulley out of balance causing unusual noise. Replaced both rollers and idler pulley from repair kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78723
Robert
Job Details: 08/06/2018
WDT720PADM3 Arrived on job for complaints of not draining or washing. Ran diagnostics and no codes. Fill valve working, wash motor working drain pump work heater working. No codes at end of diagnostics. No leaks detected at time of service.
Near Austin, TX 78729
Wesley
Job Details: 08/06/2018
WTW5000DW1 Arrived on site and tested unit after installed washplate. Everything checks good noise and structure wise. Advised customer on expense of any other parts costs. No further requested at this time. No other parts needed.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/06/2018
MVWX655DW1(Top Load Washer) - Arrived onsite to install new basket,gearcase to top load washer from my prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled. Calibrated unit. Unit completed successfully. Basket now spins smoothly with no wobble. All water connections were dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/06/2018
arrived on site to inspect range cooktop burner not lighting. Upon further inspection, I found that the ignitor on the right front burner was not engaging appropriately as it was only sparking at one spot on the burner and moving around like it should. I removed and replaced the burner head and Ignitor and tested the unit and it operated as designed. No gas leaks observed during service. Job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/06/2018
WFW9400SW01 (Front Load Washer) - Arrived onsite for customer complaint of front load washer getting F20 code and not completing cycles. Ran tests and found water valve not allowing water to enter. Removed and replaced water valve. Tested unit. Unit now fill,washes,drains spins as intended. No other issues found. All water connections were dry at time of service.
Near Cedar Park, TX 78613
James
Job Details: 08/06/2018
Arrived on site and tested unit. Found ice clump at connections to evap and no frost pattern. Checked compressor and found to be very hot. Unit has failed compressor. Will Ned new compressor, drier, and stub to repair. Repair will require 2 hours to complete
Near Salado, TX 76571
Steve C.
Job Details: 08/06/2018
Near Austin, TX 78728
Wesley
Job Details: 08/06/2018
WOC54EC0AS04 Arrived on site and replaced microwave control due to f6 e8 error code. All checks good, unit functionality restored.
Near Georgetown, TX 78626
Cliff
Job Details: 08/06/2018
Whirlpool dishwasher WDF330PAHB2. Arrived on site to diagnose a dishwasher that is condensating on top of cabinets. Tested unit and found no mechanical failures with dishwasher at this time, and all parts and components were correctly installed at time of installation. Advised homeowner no repairs to be done to dishwasher to prevent cold and warm air from meeting and condensating on granite countertops. Homeowner will need to contact builder and cabinet contractor to see if there’s anything they can do to install a moisture barrier to prevent condensation. No leaks were found at the time of service.
Near Cedar Park, TX 78613
James
Job Details: 08/06/2018
Arrived on site and tested. Found no air flow to fresh food section and freezer. Found evap fan not running. Installed new fan motor and tested. Found very little air flow to fresh food. Removed cover to check for blockage and found cover in fresh food not holding foam ducting in correct location restricting air flow. Unit will Lao need cover to complete repair.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/06/2018
WRX988SIBM03 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator not lighting up on upper portion of RC section. Removed top cover and found wire pin at molex connector was not fully seated. Seated connector and found LED lights now work as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78721
Robert
Job Details: 08/06/2018
MVWB850YW1 Arrived on job for complaints of not completing cycle. Ran diagnostics and and found bearing bad will need to replace bearing. Office to schedule because of c notes.
Near Leander, TX 78641
Lou
Job Details: 08/06/2018
arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I found that the dispenser is opening and dropping the detergent pod into the tub, but it appears that no water is coming into the unit. I checked under the sink to make the water was turned on to the unit and it was off. I removed the pod and placed the unit in diagnostics and the unit showed error codes 4/3, 3/3, and 10/1. I removed the error codes and continued with testing. The unit operated as designed and no error codes at the end of testing. I advised the customer of my findings of the water being turned off. No water leaks observed during service, job completed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/06/2018
WRF560SMYB04 (French Door Refrigerator) - Arrived onsite to install new control and UI from prior tech’s diagnosis. Removed and replaced control and UI and installed replacements. Reassembled. Powered unit on. Unit now turns on and cools as intended. Good air flow now in unit. Advised customer to allow 24hrs for unit to cool off. No water connected to unit a time of service.
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/04/2018
Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18
Near Manor, TX 78653
Nathaniel B.
Job Details: 08/04/2018
Model WRT318FMDM02, Met customers mother at the home, Arrived on call for ice maker not making ice intermittenly, found that freezer back wall had some ice formations blocking air flow for proper cooling in freezer and found were inside liner meets outer cabinet has large gaping so sealed both sections and cleared ice for proper cooling until returning, will reschedule with fan kit 8/8/18