Service History 1041

Near Temple, TX 76504
Al
Job Details: 12/17/2018
DRYER AMANA NED4655EW1 Arrived to inspect dryer with a burning smell. I checked the unit and discovered the element needed to be replaced. I removed and replaced the element. I tested the unit and unit tested as designed.JOB COMPLETE FIRST SD PIC IS INCORRECT. 2nd SD PIC IS VALID.
Near Kingsland, TX 78639
Thomas L.
Job Details: 12/17/2018
RANGE WHIRLPOOL KOSE500ESS03 Arrived on site for F9E0 failure code. Arrived on site to test unit. Unit would not accept commands. Entered diagnostics mode to test unit and clear any possible stored failure codes. Exited diagnostics mode and tested unit. Diagnostics procedure corrected failures and unit now operates properly.
Near New Braunfels, TX 78130
Robert
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF560SAFM2 Arrived on job for complaints of not drying. Ran diagnostics and heater working test water and only 85 degrees. Recommend water turn up .
Near Austin, TX 78749
Kevin
Job Details: 12/17/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced lid, lid hinges, and mounting screws after replacement set washer into diagnostic cycle and found little lock will not engage. Will need to order lid lock and control board to ensure repair on next visit. No water leaks from connections at time of service.; ordrng 1 W10838613 (lid lock assembly) and 1 W11116592 (cntrl-elec)"
Near Killeen, TX 76549
Al
Job Details: 12/17/2018
DRYER MAYTAG MEDE300VF1 Arrived to inspect dryer not drying. Confirmed the complaint and disassembled the unit and tested the cut off and thermal fuse for continuity. I tested the element and it had no continuity. I removed and replaced the element and reassembled the unit and tested it. Unit tested as designed. No lint observed at the time of service.JOB COMPLETE.
Near Austin, TX 78732
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS0 Re-ordering parts from previous diagnosis as well as upper rack pivot tine as it is missing and adjustable tines are not supported; ordrng 1 WPW10082853 (pivot-tine) and 4 WPW10195417 (wheel)s
Near The Hills, TX 78738
Robert
Job Details: 12/17/2018
DISHWASHER KITCHENAID KUDS30FXSS8 Arrived on job to replace adjuster kit and pivot. After replacement of parts test operation of dishwasher. Operation normal
Near Austin, TX 78733
Kevin
Job Details: 12/17/2018
DRYER MAYTAG MDE5500AYW "Spoke with Tibor error is an 8.8 which is not listed on the tech sheet. 8.8 denotes a Voltage communication error and a new control board and door switch would be needed to possibly correct the issue, However if the wiring has failed between them due to age dryer will not be able to be repaired. Control board is no longer available, dryer cannot be repaired due to availability of parts and condition of internal wiring."
Near Georgetown, TX 78628
Thomas L.
Job Details: 12/17/2018
COOKTOP JENN-AIR JGCP536WP01 "Arrived on site to replace right front burner valve. Replacement valve has 2 gas output connections but should only have 1. I contacted manufacturer technical assistance and spoke with Rick. He checked part and manufacturer has no recorded issue with part. He has recommended that we file complaint with distributor and distributor will need to contact manufacturer. These valves have no identifying part numbers on them that can help us get the right part. ipl,says the correct part for the right front burner is WPW10371235RickSr# 7723695426; ordrng 1 PARTSRESEARCHNEEDED"
Near San Marcos, TX 78666
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for panel not responding. Turned power off to unit for 3 minutes. Turned power back on and found unit working as designed heated oven to 350 and unit test good job complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Arrived on site. Replaced freezer door and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Arrived on site. Replaced freezer door and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KSSC42QVS03 "Arrived on site. Replaced freezer door and tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Bertram, TX 78605
Thomas L.
Job Details: 12/17/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for left front burner not igniting. Found that the clip that holds the left front igniter in place had fallen off. Reinstalled clip. All operations are now normal.
Near Austin, TX 78731
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace rails and watch sensor for dishwasher. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 12/17/2018
WASHER KENMORE 110.278416 Arrived on site to replace hoses and pump for washer. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near San Marcos, TX 78666
Brandon
Job Details: 12/17/2018
OVEN KITCHENAID KGSA906PSS00 "Arrived on site for customer complaint of oven being dead but stove top working. Found customer had run self clean, and I found the door latch to be melted, Wires were melted, the thermostats by the UIB blown. I was unable to test unit without the thermostats, latch and harness.I would like to replace thermostats harness, and door latch but the control boards may need to be replaced. ; ordrng 1 9756919 (harns-wire) and 1 9757807 (thermostat spst) and 1 9759562 (cntrl-elec) and 1 9759944 (thermostat) and 1 9760009 (cntrl-elec) and 1 CNOTE (AUTH) and 1 CNOTE (2 HOUR JOB)"
Near Austin, TX 78759
Paul
Job Details: 12/17/2018
REFRIGERATOR MAYTAG PSD2450GRW Arrived onsite for the refrigerator leaking water. I found the drip pan frozen over and the drain tube restricted. I removed the ice from the bottom of the FC and the drip pan. I cleared the drain line. Call complete.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF510PAYB6 "Arrived on site for dishwasher not heating. Performed diagnostics mode, error code 7-1 heating circuit interrupted and 6-6 incoming water temperature below 84°. Continued automatic test cycle and checked amp draw to heater. Found no amperage going to heater. Gained access to control and tested heater resistance and found opened. Found failed element. Customer approved estimate. Gained access to element, removed failed and installed new. Performed diagnostics mode and ran automatic test cycle. Tested amperage to element and found 6.5 amps. Monitor cycle and checked for water leaks, none found. All tested good, no water leaks present. Paid in full on credit card."
Near Spicewood, TX 78669
Brandon
Job Details: 12/17/2018
RANGE WHIRLPOOL WCG97US0DS00 "Arrived on site for customer complaint of high flames, found faulty regulator, I replaced regulator, tested good."
Near Austin, TX 78757
Tyler B.
Job Details: 12/17/2018
VENTHOOD KITCHENAID KVWB400DSS2 Arrived on sote for vent not working. Checked all connection all checked good. Replaced control and cap and didn't pass test. Verified control is sending 120v to blower but blower not powering. Unit will need motor that is already on its way. ; schdld next appmnt for 12/18 TUE 8-12
Near Austin, TX 78703
Scott
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSSC42QVS05 "Arrived on site couldn’t get filter out . Found filter was wedged in housing , unable to remove . Replaced housing ,cap, and button . Instructed customer on proper removal of filter . Customer had new filter and installed during install instruction .no water leaks detected at time of service job complete ."
Near Buda, TX 78610
Robert
Job Details: 12/17/2018
WASHER WHIRLPOOL MHW5500FC1 Arrived on job for complaints of pump not shutting off and door locked. Unlock door manually and ran diagnostics got water level error code. Removed back plate and check air dome and hose both good. Replaced level switch and retest. Operation normal
Near Waco, TX 76705
Steve C.
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW1 Arrived on site for the unit is not filling up with water properly. Tested the unit and found very little water is going into the unit due to the valve is defective. Replaced the valve and tested the unit. Unit works properly and all water connections were dry at the time of service. Used the valve W11165546 from 207611.
Near Waco, TX 76705
Steve C.
Job Details: 12/17/2018
WASHER MAYTAG MVWB835DW1 Arrived on site for the unit is not filling up with water properly. Customer advised she has a Home Depot extended warranty. Receive the dispatch number from the home depot extended warranty #111349535. Tested the unit and found the valve is defective. Replace the valve and tested unit. Unit works properly and all water connections were driving at the time of service.
Near Kyle, TX 78640
Kevin
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site and found evaporator motor is still working properly, freezer temperature is good but fresh food is above 50°. Removed rear panel in freezer and found there is no airflow to the fresh food section vents are frozen over. Cleared call frost with steamer and used silicone to fill in any possible air gaps between freezer linen and cabinet. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
FREEZER WHIRLPOOL WRX735SDBM00 "arrived on site. Check for freezer door issues. Found gasket not sealing on the right side of the freezer door. Found loose screws for door on the right bracket. Tighten screws and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
FREEZER WHIRLPOOL WRX735SDBM00 "arrived on site. Check for freezer door issues. Found gasket not sealing on the right side of the freezer door. Found loose screws for door on the right bracket. Tighten screws and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
FREEZER WHIRLPOOL WRX735SDBM00 "arrived on site. Check for freezer door issues. Found gasket not sealing on the right side of the freezer door. Found loose screws for door on the right bracket. Tighten screws and tested, all functions tested OK. No leaks present. Job complete"
Near Cedar Park, TX 78613
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and tested operation. Found popping noise coming from the heat exchanger where it runs between the fresh food and the freezer sections. Called tech line and spoke to Andrew #7723613363 and he recommended Installing another layer of mastic on cap tube at the evaporator and position drier in a horizontal fashion. Performed recommended repair and found the cap tube was up against the bi-metal and I repositioned the tube to allow clearance. I was unable to reproduce the popping noise after repair. Unit working properly. Job complete.
Near Killeen, TX 76543
Steve C.
Job Details: 12/17/2018
WASHER WHIRLPOOL CAE2745FQ0 Arrived on site for the unit is leaving clothes wet after cycle. Disassembled the unit and found the connection to the acuator is extremely loose. Assembled the unit and unit is working properly. All water connections were dry at the time of service.
Near Austin, TX 78753
Wesley
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site and found motor failed. Repaired with new sump and motor assembly. All checks good.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site where the unit is not making ice. Cycled the icemaker found the sanko twist tray will not rotate. The icemaker will fill with water and found the icemaker is defective. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78737
Robert
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW5640XW0 Arrived on job for complaints of not locking lid or running cycle. Replaced lid lock and test. No leaks detected.
Near Austin, TX 78759
Scott
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW9400SW02 "Arrived on site for f20 error . Ran diagnostics and water entering unit was at ya trickle . Replaced inlet valve. Unit is now filling as designed . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78746
Luis
Job Details: 12/17/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for ice bin not able to be removed. Found ice build up under ice bin,removed ice bin,cleared ice from bottom of bin. Tested ice dispenser,dispenser door closing correctly in chute. Installed ice bin checked operation of ice dispenser unit working as designed."
Near Austin, TX 78727
Tyler B.
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE704DWH0 Arrived on site for unit not starting. Found unit control panel not responding unit will need panel to complete repair. Panel has been ordered; schdld next appmnt for 12/20 THU 8-12
Near Hutto, TX 78634
Jonathan S
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site for refrigerator freezing items in RC, water dispenser not operating and making intermittent rattling sounds. Measured temperature in RC at 36°. Performed diagnostics mode, tested all thermistor, damper door operations and water dispenser. All are working as designed. Performed calibration on fresh food thermistor and found +2.5° off, adjusted thermistor. Found rattling sound coming from condenser. Pulled unit out and made adjustment to condenser. Inspected drain tube and found minor gap, added food grade silicone to correct. Put unit back in place and adjusted feet. Found unit leaning a little to the right due to floor tile. Unit checks good, no water leaks present."
Near Austin, TX 78753
Wesley
Job Details: 12/17/2018
WASHER MAYTAG MVWC415EW2 Arrived on site and found failed capacitor. Installed new capacitor. Unit is now operating as designed. All checks good.
Near Austin, TX 78729
Lou
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, I placed the unit in diagnostics and tested and it showed error code F9E1 (diverter lost position). I cleared the code and continued with testing. The unit dispensed water into the tub and the motor came on, but it would not advance due to the diverter not operating. I advanced through diagnostics and the drain pump and element operated as designed. I advised the customer of the issue and advised that I would have to order the part. I am ordering the sump/motor assembly and scheduled return service for 12/19/18. No water leaks observed during service.; ordrng 1 W11087376 (pump&motor)"
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
COOKTOP WHIRLPOOL MGC7430DS00 arrived on site to diagnose a cooktop that is leaking gas. Found regulator connection not fully tightened and leaking. Also noted set screw in left front burner valve leaking slowly. Tightened screw and line and tested unit. Found all is functioning properly at this time. No gas leaks were found after services were performed.Valve
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven burning food on top. Performed diagnostics mode and checked fault code history and none found. Measured preheat temp and found within range. Spoke with customer and found using rapid bake mode with both racks in unit. Informed customer on rapid and standard bake mode. All tested good.
Near New Braunfels, TX 78132
Brandon
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MFI2570FEB01 Arrived on site for customer complaint of ice staying on crushed. I replaced solenoid unit tested good.
Near Austin, TX 78703
Scott
Job Details: 12/17/2018
OVEN KITCHENAID KODE307ESS00 "Arrived on site for oven shutting down and going into cool mode ran diagnostics mode keypad issues. Ordering console , control board , sensor . Please call to set return.; ordrng 1 W10588723 (panl-cntrl) and 1 W10801665 (cntrl-elec) and 1 WP74008369 (sensor- ov)"
Near Del Valle, TX 78617
Wesley
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MRT711SMFZ00 Arrived on site and found unit start device shorted. Replaced start device and tested. All else checks good. Unit is now operating as designed.
Near Austin, TX 78702
Scott
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site , replaced sump and motor . Ran diagnostics test , all checked out . No water leaks detected at time of service . Job complete ."
Near Lakeway, TX 78734
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSCS25FTSS02 Arrived on site for unit shutting off. At time of visit main control shutting on and off diagnosed failed main control need AUTHO for main control; ordrng 1 NEEDAUTHO and 1 W10823803 (MAIN CONTROL)
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
OVEN WHIRLPOOL WOC54EC0AS04 "WOC54EC0AS04 Arrived to inspect temperature issues. The customer reported the unit to be too cool and I tested at 350. I corrected a door mounting issue and verified the hinges were then both fully seated, due to suspicion of the door not sealing fully. The unit claimed preheat at 305 and climbed to 325. 300, 402. The unit into test mode at 400 degrees and the unit reported 376. I tested at several other points during the cool down, within service test mode, and found similar results of approximately 20 degrees cooler readings. I induced a 20 degree positive offset and informed the customer."
Near Austin, TX 78747
Leonardo
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0EW1 Arrived on site to test unit for f9e0 error. Found error to be misfired unit. Test power at outlet and at terminal block and everything test good. Replaced board got error cleared but oven not heating. Test bake element and found opened element. Replaced bake element test unit by heating to 350 and unit test good job complete.
Near Kyle, TX 78640
Kevin
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MFI2570FEZ05 "Arrived on site and found no ice production, manually started ice maker cycle and it completed properly and filled with water. Cycle power to refrigerator by leaving it unplugged for one minute, could not find a reason why icemaker is not producing. Requested that customer monitor it for the rest the day. No water leaks from connections at time of service"
Near Austin, TX 78750
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW8540FW1 "arrived on site to inspect washer not cycling. Upon further inspection, I removed the top panel to expose the inner components of the unit. I found that the control hosing was laying on the inside of the unit as the mounts were broken, as was the top cover of the control housing. I placed the unit diagnostics to test with error code F1E2. I cleared the code and continued with testing. The unit dispensed water into the drum, but the motor never came on. I drained the water from the unit and opened the door and spun the drum and it spun freely. I verified ohms to the motor through the control connection. I checked for voltage from the control to the motor and did not get voltage. I removed and replaced the control and tested again. The unit operated as designed with no error codes at the end. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78727
Tyler B.
Job Details: 12/17/2018
OVEN KITCHENAID KEBS207SSS04 "Arrived on site for bake element replacement. Removed unit form wall. Removed damaged hidden bake element, replaced hidden bake element and tests good.
Near Taylor, TX 76574
Wesley
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site and found door alignment bent. Corrected door alignment and restored normal operation. All checks good.
Near Taylor, TX 76574
Wesley
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site and found door alignment bent. Corrected door alignment and restored normal operation. All checks good.
Near Lakeway, TX 78738
Cliff
Job Details: 12/17/2018
DRYER WHIRLPOOL WED8000DW4 Arrived on site to diagnose a dryer that is making abnormal noises. Tested unit and found abnormal wear on idler pulley. Replaced idler pulley and rear rollers from repair kit. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78723
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for da,aged shelf found damaged shelf in fresh food compartment. Diagnosed shelf damaged during manufacture processing on glass to plastic joint. Installed new shelf"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW97HEXL2 WFW97HEXL2 Arrived to inspect code. I found the unit had F6E1 stored and I inspected the MCU and found it had failed components. I removed and replaced the MCU and tested. The unit operated as designed. I added a safety drain strap and no leaks were observed during service.
Near Spicewood, TX 78669
Brandon
Job Details: 12/17/2018
RANGE JENN-AIR JDRP548WP03 "Arrived on site for customer complaint of rear middle burner not having even flame, found burner cap was not in proper place, I put cap on burner head unit tested good."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site for unit that would not stop producing ice. Found unit over full. Tested been thermistor and found it was outside of the normal resistance range. Replaced bin thermistor.All water connections were dry.
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS576FIDW01 "Arrived on site for “no ice production” complaint. Inspected unit and found ice maker performed harvest, perfectly and filled as it should. Reset unit. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Wesley
Job Details: 12/17/2018
RANGE WHIRLPOOL SF315PEPQ2 "Arrived on site and installed control and found unit with reports of control ha informed gone out. Restored by resetting and checking ribbon cable due to f2e1 error. All checks good. Unit right front burner having trouble igniting. Restored position of Ignitor. Unit still will not light even with outside flame from match. Ordering control. ; ordrng 1 6610442 ( CONTROL) and 1 98003939 (burner,top rt) and 1 AUTHO (DISCONTINUED )"
Near Manor, TX 78653
Joseph C.
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH32519HV3 Arrived on site for “bulge in right side of microwave wrapper” complaint. Inspected unit and found inner side clips not engaged with inner substructure. Removed unit and connected wrapper to substructure. Reinstalled unit and tested. Unit is performing as designed.
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
DISHWASHER IKEA IUD9750WS4 "arrived on site to inspect no power or dishwasher. Upon further inspection, I removed the outer door cover to expose the control and found that the two connections from the element to the control were burnt and melted. Also, the connections on the control were burnt. Using my multimeter, I checked ohms to the bimetal and found it open. I also checked ohms to the element and it was good. However, due to the connections bring burnt, the element will need to be replaced as will the control and bimetal.
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and tested unit. Found all lights are not coming on. Installed new led inverter and the side lights now work both the freezer and upper fresh food lights not coming on. Customer stated they noticed the freezer light was the first to fail. Installed new led module in freezer and all lights now working. Job complete
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found left side upper rack adjuster broken and not clipped onto rail also noted position or for left side adjuster missing. Door gasket is also rolled inward causing water to bypass gasket and upper rack rails have sediment build up causing them not to move properly. Door gasket, rails, positioner, and adjuster will all need to be replaced to complete repairs. Return date is set for 12/18/18.; ordrng 1 WPW10195840 (positioner) and 1 WPW10546503 (adjuster)"
Near Fischer, TX 78623
Brandon
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of unit leaking and not making ice, found fill tube was broken and leaking . I replaced fill tube unit tested good."
Near Lakeway, TX 78734
Cliff
Job Details: 12/17/2018
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to diagnose a range that has flames that are not adjustable. Tested unit and found stove was not converted for propane. Converted all four burners and bake burner. Broiler is electric. Tested unit and found all is now functioning properly. No gas leaks were found at time of service.
Near Austin, TX 78703
Scott
Job Details: 12/17/2018
DRYER WHIRLPOOL WED7500GW0 "Arrived on site for noisy dryer , found threads on blower wheel stripped allowing wheel to vibrate and spin bye self . Ordering wheel and motor if threads are stopped on shaft . Return on 12/21 . ; ordrng 1 279787 (motor) and 1 WPW10349492 (wheel)"
Near Austin, TX 78727
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on sote for unit tripping break ever so often. Replaced start dev and put unit in to diag. Ran all listed tested and all passed and functions with no breaker tripping. Also found unit is plugged in to Gfci outlet and recommend having build replace with non gfci outlet
Near Austin, TX 78717
Lou
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to inspect dishwasher rack issues. Upon further inspection, the customer opened the unit and pulled the upper rack out to show that it falls off the tracks. Also, the third rack falls off the tracks. I found that the upper rack wheels on the adjusters were broken off the adjuster. Also, the same issue with the third rack. I found that the track mount was broken and needs replacing. Also found that the left side track was badly bent from supporting the weight of the rack. I removed and replaced the upper rack adjusters and tested the unit in diagnostics. The unit operated as designed with no error codes. I am ordering the left and right third rack tracks as scheduled return service for 12/19/18. No water leaks observed during service.; ordrng 1 W10913628 (track) and 1 W10914507 (track)"
Near Smithville, TX 78957
Joseph C.
Job Details: 12/17/2018
DRYER MAYTAG MEDC465HW0 "Arrived on site for “no heat” complaint. Inspected unit and found power wire loose, in wall socket. Spread L1and L2 prongs and tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78702
Scott
Job Details: 12/17/2018
REFRIGERATOR GE PYE22KELEDS "Arrived on site for not dispensing . Found filter housing not turning properly . Replaced housing ,water is now dispensing . Nonwater leaks detected . Job complete ."
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
DISHWASHER GE GLV4500R00BB "Arrived on site for dishwasher not powering on. Tested voltage at junction box and found present. Traced voltage to door switch to control. Found control failed. Found parts replaced under 90 days will need to return part as DOA. Removed customer nitro land installed new. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78752
Joseph C.
Job Details: 12/17/2018
OVEN WHIRLPOOL CWG3100AAB "Arrived on site for “broken left door hinge” complaint. Inspected unit and found left door hinge spring broken. Removed and replaced left hinge. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and installed new inner door. Tested unit for proper operation and leaks. Found no leaks and unit working properly. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
OVEN JENN-AIR JJW3830WS02 Arrived on site to test unit for upper oven not heating. Found unit giving a F3E0 upper oven sensor opened. Replaced sensor. Test unit by heating both ovens to 350 and both ovens reaching temp with no error.
Near Austin, TX 78730
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KBFA25ERSS00 Arrived on site for cooling issue. Unit not running through a a defrost removed evaporator cover checked heater and bimetal both ohmed good diagnosed control not entering defrost control is discontinued
Near Austin, TX 78759
Paul
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived onsite for the refrigerator with ice build up in the FC and leaking water. I found a lot of frost build in the FC. I found a large gap at the top and the bottom of the door because the gasket is not sealing. The bottom side of the gasket looks deformed causing the issue. Need to replace the gasket again. Ordering W10571967 GASKET-AP DOOR FZ 36. RS for Wed 12/19.; ordrng 1 W10571967 (GASKET-AP DOOR FZ 36)
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADW7 Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but not spraying the water. Test unit and found wash motor getting power but not responding. Replaced sump and motor test unit for leaks no leaks present at this time. Unit spraying water job complete
Near Leander, TX 78641
Lou
Job Details: 12/17/2018
COOKTOP WHIRLPOOL WCG97US0DS00 "arrived on site to inspect cooktop burner with low flame. Upon further inspection, I tested all fo the burners and the only one not operating correctly was the front right burner. The flame was very low ad sometimes would burn out. I removed the burner head and cap to expose the orifice. I found some debris inside the orifice that is blocking the gas flow. I removed the orifice and cleared the debris and placed it back in the orifice holder. I put the burner head/cap on and tested the unit and it operated as designed. I quoted the customer CO100 $99.99 for diagnosis for a total including tax of $108.24. The customer paid in full. No gas leaks observed during service, job completed."
Near Austin, TX 78739
Leonardo
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit leaking. Test unit and found leak coming from diverter motor. Replaced sump and motor. Test unit for leaks no leaks present at this time unit washing and draining correctly job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MFI2569YEM0 "MFI2569YEM0 Arrived to inspect no cool or operation. I found the unit would only intermittently illuminate the indicators on the UI when there were pressed. I removed and replaced the UI and main control and the unit entered service test mode, but was unresponsive. I troubleshot and was able to reset the control and then enter programming mode. The unit started cooling and had all functionality restored. No leaks observed durning service."
Near Round Rock, TX 78664
Wesley
Job Details: 12/17/2018
OVEN WHIRLPOOL WOD51EC0AS05 "Arrived on site and installed vent trim. Unit is now operating as designed, all checks good."
Near Robinson, TX 76706
Arthur B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Arrived onsite to install new FC door to french door refrigerator from prior tech’s diagnosis. Upon removal of door,found door that was ordered was incorrect color. Ordering correct color door and gasket. OF to R/S. Advised customer 6-8 weeks turn around. All water connections were dry at time of service.; ordrng 1 W11104481 (dor-fip (blk stainless)) and 1 WPW10436253 (gasket-fip blk )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site. Check for no ice issues. Ran diagnostic test and tested sensors all checked OK. Found bad thermostat on ice maker not allowing it to cycle. Replaced icemaker assembly, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. part.168.40 rf360 169.99. Collect a total amount of 366.31. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site. Check for no ice issues. Ran diagnostic test and tested sensors all checked OK. Found bad thermostat on ice maker not allowing it to cycle. Replaced icemaker assembly, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. part.168.40 rf360 169.99. Collect a total amount of 366.31. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Arrived on site. Check for no ice issues. Ran diagnostic test and tested sensors all checked OK. Found bad thermostat on ice maker not allowing it to cycle. Replaced icemaker assembly, all functions tested OK. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. part.168.40 rf360 169.99. Collect a total amount of 366.31. No leaks present. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 12/17/2018
OVEN WHIRLPOOL WFE515S0ES0 "arrived on site to install previously diagnosed and ordered part. Due to the units power cord arching and causing the power cord, terminal block and main wiring harness to short and melt, I had to replace the components. At the previous service call, I replaced the main wiring harness and the terminal block. Today, I replaced the power cord ad tested the unit. Once the power was on, using my multimeter, I placed my thermal lead in the middle of the center rack and tested the unit on Bake at 350 degrees. The unit heated as expected and the control display was showing the correct temps. Job completed."
Near Briarcliff, TX 78669
Brandon
Job Details: 12/17/2018
DRYER WHIRLPOOL WED92HEFC0 "Arrived on site for customer complaint of unit shutting down during use, found F4E3, F4E4 error codes, found line 2 voltage drop, instructed customer to call electrician to check breaker and plug. Collected service fee on cc."
Near Kyle, TX 78640
Leonardo
Job Details: 12/17/2018
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site to test unit for damaged door. Found damaged on left bottom of the door. Replaced door no damaged found on new door job complete.
Near Liberty Hill, TX 78642
James
Job Details: 12/17/2018
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site and tested operation. I found no response from console. Tested voltage and found proper voltage to control. Unplugged console and plugged unit back in to test control. I found the control to be good as the drain pump began running. Installed new console and tested operation. Unit working properly. Job complete
Near Austin, TX 78757
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site for damaged freezer door. Replaced door and nameplate and tests good. No leaks o. Sote .
Near Round Rock, TX 78681
Paul
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for the refrigerator with the lower ice maker not making ice and the FC light not working. I found the the FC at -5 degrees. I ran test 121 and the unit completed the cycle. I ran test 98 and the unit filled the mold properly. I ran test 17 and the thermistor showed 0 degrees. There was some ice in the container. I found a small ice chip in the door switch causing the switch to not completely open. I removed the ice chip and the FC light works as designed. The unit is working as designed. Call complete.
Near Austin, TX 78701
Paul
Job Details: 12/17/2018
REFRIGERATOR AMANA ASI2575GRS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. Upon arrival I found the dispenser working. There were no water leaks from the reservoir or the filter housing. The diffuser in this unit is a manual diffuser. I found the unit set at the recommended setting and the air temp at the reservoir at 36 degrees when the compressor cycled off. I found the return air duct in line with the reservoir and cold air coming thru the return air duct when the fan cycled off. I called techline and spoke with Tbore SR# 7723686656. Tbore stated this happens to this unit when it becomes a low use refrigerator. Tbore stated they don’t have a kit at this time to repair the issue and advised putting something on the left side of the reservoir to block the cold air from the return air duct. I took a piece of heavy cardboard and folded it in a c shape and wrapped the left side of the reservoir to block the air flow. Call complete.
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Replace control intestine, still having the same issues. Remove top and found stryker and latch assembly damaged. We need latch assembly and striker to repair unit. Office to reschedule; ordrng 1 W10837741 (STRIKER) and 1 W10838613 (LID ASSY )"
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Replace control intestine, still having the same issues. Remove top and found stryker and latch assembly damaged. We need latch assembly and striker to repair unit. Office to reschedule; ordrng 1 W10837741 (STRIKER) and 1 W10838613 (LID ASSY )"
Near Luling, TX 78648
Diego G.
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Replace control intestine, still having the same issues. Remove top and found stryker and latch assembly damaged. We need latch assembly and striker to repair unit. Office to reschedule; ordrng 1 W10837741 (STRIKER) and 1 W10838613 (LID ASSY )"
Near , TX 78733
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for divider and level issue. Found mullion not entering track when left side door is closed. Adjusted fresh food door and adjusted mullion. Checked door closure operation good mullion entering track. Found floor uneven advised builder to shim back right side of unit,called tech support to verify shimming back corner is acceptable due to no interference with operation of unit."
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/17/2018
WASHER WHIRLPOOL WFC7500VW2 WFC7500VW2 Arrived to instal part I removed and replaced the drain pump and tested within service test mode. The unit operated as designed and full function returned. No leaks observed during service.
Near Killeen, TX 76549
Arthur B.
Job Details: 12/17/2018
REFRIGERATOR GE GSE25HGHBHBB "Arrived onsite for customer complaint of frost,condensation build up on RF side recurring issue. Upon further inspection, door does not sit well to cabinet even after gasket reshaping. Found inner door warped causing frost build up and condensation. Unit will RF door to complete repair. Advised that AHS must approve parts before we can proceed. OF to R/S. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WR13X10160 (hinge,door btm ff) and 1 WR78X12734 (door foam asm fz bow)"