We serviced a
UNKNOWN UNKNOWN
Model NAGJFDHJ/
Near Temple, Texas 76504
Tyler
Job Details:
12/27/2021
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522AS1
Near Austin, Texas 78738
James
Job Details:
12/27/2021
Found microwave not responding and display is blank. Customer checked breaker and breaker is on. Unit has a failed internal fuse causing no power to control.
We serviced a
WHIRLPOOL OVEN
Model KEBS107SSS04
Near Austin, Texas 78748
Leonardo
Job Details:
12/27/2021
Arrived on site to test unit for broiler not working. Found broken broiler element. Will need to replace element . Office to reschedule ; ordrng 1 WP9760774 (Broiler element)
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Austin, Texas 78739
Luis
Job Details:
12/27/2021
"Arrived on site. Removed defective freezer door,installed new freezer door,checked door seal good."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM5
Near Pflugerville, Texas 78660
Matthew
Job Details:
12/27/2021
Arrived on site to replace previously diagnosed parts. Steamed out the ice on drip pan. Replaced duck bill with drain tube. Ensured drain was free by pouring cup of water down drain. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cedar Park, Texas 78613
Scott
Job Details:
12/27/2021
"Arrived on site for fridge not dispensing ice and frost in FZ . Husband had figured frost in freezer, was food not allowing door to close properly. Ice bin is pushing out when trying to dispense . Bin is not locking into place. Ordering bin . Call to set return. No water leaks detected at time of service. ; ordrng 1 W10562191 (Ice bin)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHC2342LF2
Near Blanco, Texas 78606
Jacob
Job Details:
12/27/2021
Arrived onsite for the suction line from the compressor freezing over. Looked at the unit. Customer had no issues with not cooling or freezing. Customer said the unit did have a sealed system repair done 2 or 3 years ago. Determined that the compressor is over charged causing the line to freeze up. Need to set up a return with a sealed system tech to remove or add refrigerant from the service tap.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
12/27/2021
"Arrived on site for Not Spinning or Wet Clothes at the End of the Cycle - Top Load Washer. When I walked in Customer stated it is full of water and wont turn on. Tried diagnostics numerous times and couldnt get in. Disconnected all wires from control and got into faults. Faults were long drain, motor fault, and pressure system. While in diagnostics washer wouldnt drain. Ordering pump W11399437, lower harness W11545744, and control W11458145 to return and complete the repair. Returning with actuator based on motor fault. Will need to use shop vac upon return to remove water from basket. ; ordrng 1 W11458145 (Control) and 1 W11545744 (Lower harness) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near Briarcliff, Texas 78738
Leonardo
Job Details:
12/27/2021
Arrived on site to test unit for unit sparking on its own. Found shorted harness and module. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS
Near Meadowlakes, Texas 78654
Cliff
Job Details:
12/27/2021
We serviced a
FRIGIDAIRE DRYER
Model AEQ6700FS0
Near Austin, Texas 78734
Brandon
Job Details:
12/27/2021
"Arrived on site for customer complaint of loud noise and seeing flames, found heat shield stripped at screws, so its just hanging, ordering heat shield and screw. x; ordrng 1 3204254 (Heat shield) and 1 131168200 (Screw)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Austin, Texas 78748
Leonardo
Job Details:
12/27/2021
Arrived on site to test unit for front panel coming apart. Found stainless separating from glass will need new from panel. Office to reschedule ; ordrng 1 W11176456 (Front panel)
We serviced a
GE RANGE
Model JB630DF2WW
Near Copperas Cove, Texas 76522
Al
Job Details:
12/27/2021
Arrived to inspect broken cooktop. Confirmed the complaint and was told customer was cooking on it last week and it cracked. Unit will need authorization and another cooktop WB62X25973. ; ordrng 1 WB62X25973 (Cooktop)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Blanco, Texas 78606
Jacob
Job Details:
12/27/2021
Arrived onsite for the unit not cooling in the refrigerator. Looked at the unit and found that the ice had built up around the evaporator. Let customer know that the unit needs to be unthawed 24 to 48 hrs before returning. Did test the unit in diagnostics and could not hear the fan working in the refrigerator. Reschedule with customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Hutto, Texas 78634
Jimmy J.
Job Details:
12/27/2021
Found door gasket for ice chute was not installed on the door. Ordering gasket WPW10287601 to return and complete the repair. ; ordrng 1 WPW10287601 (Door gasket)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Liberty Hill, Texas 78642
Kimo
Job Details:
12/27/2021
Arrived onsite for to install properly diagnosed parts. Upon arrival customer informed me that the washer would trip breaker at end of wash cycle. I gained access to the line filter and the boor lock and replaced both of them. The I arrived to run diagnostics and was not able to. I replaced control and tried again and was able to run diagnostics and found that the unit is now operating as designed. I ran a quick wash and found the same. Unit on tripping breaker.
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS01
Near Round Mountain, Texas 78663
Jacob
Job Details:
12/27/2021
Arrived onsite for the right door hinge broken. lol at the door hinge and saw that it had broken. Replaced the right hinge only. Tested the door. No issues at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Belton, Texas 76513
David Z
Job Details:
12/27/2021
Arrived on site to follow up on microwave with damaged bulb housing and control. Pulled parts and found control was not ordered on previous visit. Ordering new control to resolve. Will return with other necessary parts. Office to schedule when control arrives. ; ordrng 1 W11342846 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78723
Robert
Job Details:
12/27/2021
Arrived on call to replace previous diagnosed parts. After replacing the block kit test dryer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Austin, Texas 78736
Luis
Job Details:
12/27/2021
"Arrived on site. Replaced evaporator,compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Installed updated icemaker.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, Texas 78732
Brandon
Job Details:
12/27/2021
"Arrived on site to replace heater, after replacing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Andice, Texas 78628
Kimo
Job Details:
12/27/2021
Arrived onsite for water with small coming from it. Upon arrival I smelled the tub as the customer instructed and smelled a slight mildew smell. I then ran unit in cleaning cycle with a packet of affresh in then tub. At the end the small was no longer there. I put in some more Affresh and ran clean cycle again and advised customer off this. I also noticed so vinegar in laundry room so I advised customer on not using vinegar to clean the unit. Unit is operating as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Dripping Springs, Texas 78620
Andrey
Job Details:
12/27/2021
"Arrived on site to test unit for ice production, tested unit found ice maker completing all test cycles, when running test cycle 3 evap fan did not engage, took voltage at main board p14-1 and p14-2 got 14 vdc but fan not engaging, removed fan cover and got the fan to start by spinning blades, the noise from previous visit now is back, no frost buildup currently present, will need evap motor harness and main board as precautionary to complete job office to reschedule ; ordrng 1 W10843055 (Control board) and 1 W11452196 (FC evap motor with thermistors)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Temple, Texas 76504
David Z
Job Details:
12/27/2021
"Arrived on site to diagnose washer that was leaking. On arrival customer let me know that when they had done a towel load, they found a puddle about a foot from the front of the unit. They have done a couple cycles since and did not see the issue repeat. I ran the unit on a clean washer cycle after visually inspecting the unit. I tightened the drain hose clamps and inlet lines first. Ran clean washer cycle for about 20 minutes. Could not see any kind of leaks. I moved the drain line slightly and saw some water shoot out of the standpipe when it was draining. Only causes of the leak that I can find are the drain line in the standpipe where it sprayed the base of the standpipe and leaked a little, or a large towel load could have gotten some water over the tub ring, also could have been excessive condensation from steam on hot load dripping over the sides. Could not recreate failure at this time, unit appears to be working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED95HEXW0
Near Austin, Texas 78746
Kevin
Job Details:
12/27/2021
"Arrived on site and inspected dryer sounds vent hose is not attached and will not be until then to the exterior Canby corrected by a roofing company/ vent service, disassemble dryer and removed all lint for the interior. Dryer is now operating normally and heating properly
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near New Braunfels, Texas 78132
Andrew
Job Details:
12/27/2021
Arrived on site to test unit for low ice production. Found FC evap frosted over. Advised customer to have unit thawed at least 24hrs before return visit. Office to reschedule. ; ordrng 1 W11032800 (FC motor with harness) and 1 W11483245 (Ice maker) and 1 WP12729128 (Heater)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Round Mountain, Texas 78663
Jacob
Job Details:
12/27/2021
Arrived onsite for ice maker only making some ice. Customer said that the arm will get stuck staying up a lot and has to push it down manually to get it drop ice. Went ahead and replaced the ice maker. Ice maker called for water and starting to harvest. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Marble Falls, Texas 78654
Cliff
Job Details:
12/27/2021
Arrived on site to diagnose a washer that is not cycling properly. Found drain pump clogged and cleaned pump trap of all debris. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Round Rock, Texas 78681
Justin
Job Details:
12/27/2021
"Arrived on site for a refrigerator not cooling. Upon arrival the refrigerator was unplugged, and the customer stated it has been off for several days. The customer also stated that both compartments were about 60?F when he unplugged the unit, and everything was thawing out. I checked temps in order to get an accurate reading for the thermistors. The FC was at 67?F and the RC was at 67?F. I put the unit into diagnostics mode and found all airflow components running as designed. However, when activating test 4 for compressor and condenser fan I found the compressor would and run, but turn off in roughly 2 seconds. This would cycle, and the compressor kept attempting to run but could not. I checked voltage to the start device and found a constant 120VAC. I unplugged the unit and then ohmd out the compressor windings. The top two pins to the bottom got 4.5, across the bottom two there was 8.5, and each pin to ground was open which is good. I gained access to the control and ohmd out the thermistors. Both thermistors read 3.2k, which is within range at the time of reading. I measured amp draw when the compressor attempts to run and found 13 amps, but would quickly drop to zero and the compressor shuts off. This indicates a faulty start device tripping the overload.I installed the new start device, and when I plugged the unit back in the compressor began running immediately. The compressor was now staying on and the unit is running as designed.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS05
Near Marble Falls, Texas 78654
Cliff
Job Details:
12/27/2021
Arrived on site to replace glass for oven door. Replaced inner glass and all is working properly at this time.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Blanco, Texas 78606
Jacob
Job Details:
12/27/2021
Arrived onsite for unit not heating up. Tested the unit and unit would turn on but not heat. Upon further investigation found that the red wire from the wall of the power was not hooked up. Builder was on site and corrected the issue. Tested the unit. No issues at this time. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Austin, Texas 78738
Brandon
Job Details:
12/27/2021
"Arrived on site for customer complaint of unit making a noise and not making ice, found FC evaporator covered in ice, found unit not going into defrost. Found failed control, harness, and heater. Ordering parts. returning tech to defrost freezer, and test heater and bi metal before replacing heater and harness. . ; ordrng 1 W11396530 (Harness) and 1 W11533213 (248.40) and 1 W10882092 (Heater) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78681
Justin
Job Details:
12/27/2021
Arrived on site to install previously diagnosed parts. I installed all three parts. Upon installing the RC harness I found the old RC harness evap thermistor in the incorrect spot on the evap. I also found two of the lines pinched on the old harness and beginning to break. After installing the new components I put the unit into diagnostics mode and verified functionality. It is now working as designed. Call complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HS04
Near Austin, Texas 78704
Robert
Job Details:
12/27/2021
Arrived on call for complaint of not starting. Found the microwave not recognizing door closed. Found the right side interlock damaged. Replaced interlock and test.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Bastrop, Texas 78602
Tyler L
Job Details:
12/27/2021
"Arrived on site for complaints of no water filling unit. Found water turned on. Found unit filling with water very slowly. Installed new valve and tested, no change. Installed new sump and motor assembly, no change. Installed new control board, no change. Nothing blocking float switch, no kinks in water hose. Could have a bad valve, will order new one. No water leaks detected, office to reschedule.; ordrng 1 W11175771 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bastrop, Texas 78602
Tyler L
Job Details:
12/27/2021
"Arrived on site for complaints of unit not working. Found UI buttons not responding. Found 120VAC from the wall to the control. Spoke to SW.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NNZB0
Near Austin, Texas 78735
Luis
Job Details:
12/27/2021
Arrived on site for no ice. Ran diagnostics no water flow to reservoir,removed filter weak water diagnosed defective valve and filter,unit passed all other test. Replaced water valve,good water flow to reservoir.
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Spicewood, Texas 78669
Brandon
Job Details:
12/27/2021
"Arrived on site for customer complaint of unit not drying and not cleaning top rack, found upper spray arm hitting utensils, also found customer not using rinse aid, and unit needs cleaning, instructed customer to use rinse aid and clean unit, tested good."
We serviced a
GE REFRIGERATOR
Model Gfe29hsdiss
Near Killeen, Texas 76542
Tyler
Job Details:
12/27/2021
"Arrived on site for refrigerator leaking and not cooling correctly in rc. Upon arrival confirmed issue and found temps at 47/3 (actual on arrival) after further testing I found all thermistors, stats, and bitmetals as well as defrost heaters functioning as designed. After further testing found rc had a collapsed drain line causing an air leak issue into the rc and throwing off temps in unit and causing air flow restrictions.
We serviced a
KITCHENAID COOKTOP
Model KGCU467VSS01
Near Austin, Texas 78738
Leonardo
Job Details:
12/27/2021
Arrived on site to Test unit for right front burner not igniting. Found igniter not igniting will order new igniter . Office to reschedule . ; ordrng 1 W10833887 (Rf igniter)
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Round Rock, Texas 78681
Justin
Job Details:
12/27/2021
"Arrived on site for a dryer that stops before the end of the cycle. Upon arrival the customer stated that the unit will run for a few minutes, and then they will here it stop. Then after a few minutes they will here it start again. This will continue throughout the cycle until everything is dry. I used my vent test kit, and ran the unit. I found poor airflow for all dryers. I then gained access to the back of the unit and checked airflow at the vent while monitoring the heat. When I went to remove the vent I found it pinched, and clogged. I cleared this and then put the vent back on. I ran the vent test kit again, and it was now only reading poor airflow for electric dryers (this is an improvement). I monitored heat fluctuations at the vent, and found them slightly slow. I let the unit run for about 20 minutes and could not replicate the failure. I informed the customer that due to the clog and pinched vent, this could of been causing heat build up and causing the motor to shut off. I also recommended to potentially reach out to a professional vent cleaner, for the test is still showing slightly poor airflow. I found the unit itself running as designed.Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01DJSS0
Near Austin, Texas 78746
Kevin
Job Details:
12/27/2021
site and inspected dishwasher and found unit is 22 years old, found incoming waterline is bent and leaking, took one picture. Connection to incoming water valve is also slowly leaking. Waterline is likely 22 years old also. Replaced wash motor, display, Kickplate, and insulation. Did not find anything wrong with original sump tabs.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsland, Texas 78639
Cliff
Job Details:
12/27/2021
Arrived on site to replace previously ordered parts for washer. Replaced shifter and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, Texas 78626
Lou
Job Details:
12/27/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the compressor, UV dye drier and access valve. I vacuumed the system and pressures held at -30/0. While vacuuming the system, I inspected the unit for any refrigerant leaks and found none. I found the RC evap motor harness thermistor popped/blackened. I removed and replaced the the motor/harness and secured the thermistor to the suction line with foil tape and ziptie. Installed 6oz of R134a refrigerant and tested the unit in test 4 of diagnostics. Unit pressures held at 4/125 and evaporators had good frost patterns. I advised the customer of my repairs. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, Texas 78660
Matthew
Job Details:
12/27/2021
Arrived onsite for unit not filling. Inspected unit and found fill hose was crimped. Freed up the hose and tested unit. Unit fill correctly. No leaks present at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Austin, Texas 78737
Luis
Job Details:
12/27/2021
"Arrived on site for noise complaints. First noise from compressor Informed customer normal operating noise from compressor,second noise from loud diffuser motor,ordering a new diffuser. ; ordrng 1 W11236851 (Diffuser)"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Liberty Hill, Texas 78642
Cliff
Job Details:
12/27/2021
Arrived on site to replace door panel for ice machine. Replaced panel and badge and job is complete. Unit was not installed at time of service.
We serviced a
KENMORE FREEZER
Model 253.448336
Near Austin, Texas 78738
Brandon
Job Details:
12/27/2021
"Arrived on site to replace fan blade that customer supplied, after replacing, unit tested good.
We serviced a
KITCHENAID COOKTOP
Model KCES550HSS00
Near Dripping Springs, Texas 78620
Andrey
Job Details:
12/27/2021
"Arrived on site to test unit for broken glass cooktop, tested unit found shattered glass by impact, customer stated that there was a existing crack on front left burner that she thought wasnt a problem, but after dropping a bowl on it from 2 inches high, shattered the glass, will need cooktop (w11259505) and rubber tape (wp8286642) to complete job, at this time job complete until further instructions"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADH2
Near Austin, Texas 78723
Robert
Job Details:
12/27/2021
Arrived on call for complaint of not finishing cycle. Ran diagnostics and got code F9E1 for motor not able to find home position. Checked underneath and found water leak from dispenser area.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Round Rock, Texas 78681
Justin
Job Details:
12/27/2021
"Arrived on site for a refrigerator not cooling. Upon arrival the customer stated that the real issue is the unit is not making ice again. I checked temps and found the FC at 2?F, the RC at 38?F, and the ice box at 9?F. Upon further inspection I found frost build up around the IB gasket, and ice on the fascia assembly. I removed the fascia assembly and found the harness broken and cut. Due to this, the fascia heater is not working, and causing ice build up. I put the unit into diagnostics mode and found no IM error codes. I then ran a harvest on the IM ad found it ran through as designed. I tried to run an IM fill in test 45, but it did not fill. However, I could hear the valve energize. I gained access to the valve and fill line. I found the fill line frozen over. I removed the fill line and verified good water flow from the valve. I found the bad fascia heater was most likely allowing the fill line to freeze over. I am ordering the fascia heater and the office will need to reschedule. The return tech will need to test the fill and possibly thaw the fill line again.; ordrng 1 WPW10553630 (Fascia Assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, Texas 78756
Robert
Job Details:
12/27/2021
Arrived on call for complaint of no ice. Ran test and icemaker called for water but nothing flowing from valve. Replaced valve and test.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, Texas 78613
Scott
Job Details:
12/27/2021
"Arrived on site ,replaced control and harness . Ran calibration and diagnostics. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Pflugerville, Texas 78660
Matthew
Job Details:
12/27/2021
Arrived on site for front door panel falling off. Inspected unit and need to order front stainless door panel and both handle screws. Office to reschedule ; ordrng 1 W11176456 (Glass door) and 2 W11428245 (Screw)s
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Austin, Texas 78727
Scott
Job Details:
12/27/2021
Arrived on site for sensor bar pulled out of grill . Found bar broken off . Replaced both sensor bars and grill. Unit is operating normally. No lint build up at time of service. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, Texas 78660
Matthew
Job Details:
12/27/2021
Arrived onsite for unit stuck on control lock. Could not get into diagnostics to reset unit. Called tech line for assistance. Tech suggested replacement of UI console. Need to order UI console. Office to reschedule.; ordrng 1 W11296171 (UI console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD612ESS00
Near Austin, Texas 78746
Luis
Job Details:
12/27/2021
"Arrived on site for dispenser issues. Found ice door not sealing to chute,customer provided motor and chute door,replaced motor and chute door,tested ice dispenser motor passed,checked seal good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Cedar Park, Texas 78613
Scott
Job Details:
12/27/2021
Arrived on site for handles loose . Found pantry handle loose . Tightened handle set screw . All handles are secure . No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KMBT5511KSS0
Near Austin, Texas 78747
Kevin
Job Details:
12/27/2021
"Arrived on site and inspected microwave and found it is running and heating properly but corner display is not working. Display is backlit but nothing is showing. A new display will be needed to correct the issue, took pictures. Wall oven needs to be partially removed in order to access trim kit screws on the bottom.; ordrng 1 W11455447 (Display)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Del Valle, Texas 78617
Robert
Job Details:
12/27/2021
Arrived on call to replace previous diagnosed parts. After replacing the gearcase and cam test washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Marble Falls, Texas 78654
Cliff
Job Details:
12/27/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill cup had foam in it from manufacturing. This caused cup to freeze over and stop ice production. Removed foam and all is working properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, Texas 78722
Kevin
Job Details:
12/27/2021
"Arrived on site and inspected refrigerator and found on test three damper is opening and closing properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Austin, Texas 78749
Luis
Job Details:
12/27/2021
"Arrived on site for freezing and heating up. Called n.e.w. Tech support checked evaporator diagnosed a leak in the system,tech support recommended replacing sealed system parts. Job will need 2hrs and autho for sealed system and parts; ordrng 1 297411155 (Compressor) and 1 297217900 (Heat exchanger) and 1 297414901 (Evaporator) and 1 5303918358 (Drier uv) and 1 5303918358 (Drier uv) and 1 W11506635 (Access valve) and 1 2hrs (2 hrs), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austin, Texas 78734
Brandon
Job Details:
12/27/2021
"Arrived on site to replace gasket and mullion, after replacing parts, unit tested good."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near San Marcos, Texas 78666
Andrey
Job Details:
12/27/2021
"Arrived on site to replace previously diagnosed ice maker bracket, replaced bracket, ran test cycle, ice maker completed cycle but did not fill with water due to it being disconnected from water source, job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Austin, Texas 78731
Kevin
Job Details:
12/27/2021
"Arrived on site and found actuator arm is not in cam kit ring, replaced actuator and confirmed good operation through diagnostic cycle, test pictures, job complete"
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Bastrop, Texas 78602
Tyler L
Job Details:
12/27/2021
"Arrived on site for complaints of no power. Found proper voltage at the terminal block between L1 and neutral, and between L2 and neutral. No voltage across L1 and L2. Checked voltage at the wall and still had none. Advised customer to call an electrician.
We serviced a
GE WASHER
Model GTWN2800D2WW
Near Hutto, Texas 78634
Jimmy J.
Job Details:
12/27/2021
. Found pressure hose clogged. Gained access to the tub and found housing that pressure tube mounts to was completely clogged up inside with brown substance. Ordering tub WH45X10112, tub assembly WH45X20473, tub seal WH02X10383, split ring WH02X10265, washer WH2X1197, tub and hub ring WH45X10112, screw WH2X1194, and bearing WH2X1198 to complete repair. Ordered Parts will need authorization through AHS. Returning with previously ordered parts except valves. Valve was replaced previous visit. ; ordrng 1 WH45X10112 (Autho Tub) and 1 WH45X20473 (Autho Tub assembly) and 1 WH02X10383 (Autho Tub seal) and 1 WH02X10265 (Autho Split ring) and 1 WH2X1197 (Autho Washer) and 1 WH45X10112 (Autho Tub and Hub Ring) and 1 WH2X1194 (Autho Screw) and 1 WH2X1198 (Autho Bearing)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS04
Near Buda, Texas 78610
Leonardo
Job Details:
12/27/2021
Arrived on site to replace control board. Replaced board test unit and unit still stopping after 2 seconds. Called Techline and test unit with Techline and per Techline I am to replace switches. Ordering new switches and board office to reschedule ; ordrng 1 W11033422 (Switch harness) and 1 2manjob (2 man job) and 1 WPW10412514 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Austin, Texas 78717
Scott
Job Details:
12/27/2021
"Arrived on site ,replaced hinges ,springs and link kit . Door is opening and closing properly . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Austin, Texas 78739
Andrey
Job Details:
12/27/2021
"Arrived on site to test unit for no ice production, tested unit found ice maker compartment has previously leaked and created a sheet of ice according to customer, tested ice maker and noticed that it gets stuck on water fill causing ice maker to over fill, replaced ice maker ran test cycle, ice maker completed full cycle and filled with proper amount of water, no leaks detected job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Georgetown, Texas 78626
Lou
Job Details:
12/27/2021
"Arrived on site to inspect range oven not working. Upon further inspection, I tested the bake mode and found the ignitor not glowing. Removed and replaced the ignitor and retested and unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Andice, Texas 78628
Kimo
Job Details:
12/27/2021
"Arrived onsite for range not igniting properly, found LF burner and center toe operating normally. But all other burners working well. I cleared the both and made sure that the caps where installed properly and attempted to light both. I found that the issue was still present. I would need to replace both nursery heads and burner caps. Ordering 1x WPW10183369 center cap, 1x WPW10183368 LF cap, 1x WPW10515454 center burner head, and 1x WPW10515455 LF burner head. ordrng 1 WPW10515455 (Lf burner head) and 1 WPW10515454 (Center burner head) and 1 WPW10183368 (Lf cap) and 1 WPW10183369 (Center cap)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS01
Near Liberty Hill, Texas 78642
Kimo
Job Details:
12/27/2021
Arrived onsite for wall oven with low oven not heating. I gained access to back of unit and tested both heating elements and found them good. I then tested the lower oven thermostat and found it showing open. I installed new thermostat and tested unit and found that it is now operating as designed. I also performed a temp test with customer and found temp within spaces.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, Texas 78132
Andrew
Job Details:
12/27/2021
Arrived on site to test unit for RC not cooling properly. Found RC evap frosted over
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Liberty Hill, Texas 78642
Kimo
Job Details:
12/27/2021
Arrived onsite for refrigerator with broken door switch. Upon arrival I gained access to the left rc door switch and found it missing its arm. I removed broken switch and installed new switches and found that the light and the reset of unit is now operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, Texas 78737
Luis
Job Details:
12/27/2021
"Arrived on site for freezing in fresh food compartment. Found due to fresh food freezing damaged to filter head causing water to constantly leak even with filter removed. Replaced filter head and fresh food thermistor,disconnected damper control powered unit on found some air still migrating around damper,added adhesive around damper control."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Austin, Texas 78736
Luis
Job Details:
12/27/2021
"Arrived on site for noise complaint while opening or closing doors. Found complete unit making noise while opening or closing any door,adjusted hinges and wheel base tested door operation good noise no longer present"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHTXTQ00
Near Austin, Texas 78729
Scott
Job Details:
12/27/2021
"Arrived on site for water dripping in fresh food section thru vent . Found drain hole frozen over and ice in vent holes . Steamed out drain hole removed ice , fridge is draining properly . Ran harvest on icemaker . All checked normal. No leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
12/27/2021
Arrived on site to install previously diagnosed part. Removed ice maker and installed new ice maker. Customer showed me condensation and water accumulating on her freezer door gasket underneath the fridge doors. I changed her mullion heater from 01 to 02 to remain on at all times to prevent the condensation from accumulating and keep the mullion hot at all times. This will prevent cold air from creating condensation and keep the freezer gasket dryer.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HV1
Near Austin, Texas 78745
Robert
Job Details:
12/27/2021
Arrived on call for damaged lower drawer.Ordered panel ; ordrng 1 W11516729 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Fischer, Texas 78623
Jacob
Job Details:
12/27/2021
Arrived onsite for the unit not freezing correctly at times. Looked at the unit and customer had the freezer unstocked. Could not find an issue with the unit. Unit was defrosting as it should and after a few min the fan turned on. Unit is working with no issues at this time. Let customer know that if the freezer is over packed that it can affect the performance of the freezer. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Austin, Texas 78705
Robert
Job Details:
12/27/2021
Arrived on call to replace refrigerator door. After replacing test door.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Andice, Texas 78628
Lou
Job Details:
12/27/2021
"Arrived on sire to inspect dryer noises. Upon further inspection, tested the unit and found the noise (squeak) intermittent. Removed the back cover and found the heater box not secured/tightened and rubbing the back panel. Tightened/adjusted the box and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Round Rock, Texas 78665
Jimmy J.
Job Details:
12/27/2021
Arrived on site for WATER LEAKING DOWN FROM THE MIDDLE DRAWERS--OR COLLECTING FROM THE MIDDLE DRAWERS--FREEZING UP. Gained access to the evaporator and found drip pan bowed and shims had come loose. Ice formed inside the drip pan. Removed ice maker and found ice and frost accumulating around the port. Used steamer to remove ice and frost then used perma gum to seal the gaps where ice and frost had previously formed. Cleaned up the evaporator cover. Used steamer to remove all ice and frost from drain pan. Once ice was melted the drain allowed all water and frost to flow into drain pan underneath fridge. Used shims to have drain pan under RC evaporator sit flush to remove bowing and prevent ice and frost from forming thus allowing it to drain instead of sit in the same spot.
We serviced a
GE REFRIGERATOR
Model PFCS1PJYASS
Near Austin, Texas 78732
Brandon
Job Details:
12/27/2021
"Arrived on site to replace parts for defrost issue, found heating circuit tested good, found failed control, I replaced control, unit tested good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near New Braunfels, Texas 78132
Andrew
Job Details:
12/27/2021
"Arrived on site to replace compressor and filter drier from previous diagnosis. System had no refrigerant. Replaced parts and system held vacuum for 40mins. Charged system to specs(5oz). Unit now working as designed. Applied bubble solution to all exposed components to rule out external leak. Ideal frost pattern developed on evap. Advised customer to place glass of water in FC and once frozen over to use as normal. If issue persists recommend charging system with nitrogen and check for external leaks, but no leaks presently found. Job complete."
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Austin, Texas 78734
Brandon
Job Details:
12/27/2021
"Arrived on site for customer complaint of front right burner not working, ordering ignitor and burner head. ; ordrng 1 W11344539 (Burner head) and 1 W11238758 (Ignitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Austin, Texas 78717
Scott
Job Details:
12/27/2021
"Arrived on site for no cool fridge . Fresh was 60 , FZ 40 . Fans and diffuser are operating normal. Compressor running very hot and making a lot of noise . 3.9 ohms on compressor. No frost pattern . Ordering compressor, evap, lock ring kit , uv drier , service port. Weight 2 hrs . No water leaks detected at time of service. Call to set return ; ordrng 1 Loc ring kit and 1 Uvdrier and 1 Serviceport and 1 Weight2hrs and 1 W11322225 (Compressor) and 1 2188823 (Evap)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Leander, Texas 78641
Kimo
Job Details:
12/27/2021
Arrived onsite to install properly diagnosed pats upon arrival the customer handed me the Console. I removed damaged outer door and installed new one reusing the door handle. I also installed new console. Unit is operating as designed no leaks at this time. Job complete.
We serviced a
JENN-AIR COOKTOP
Model JED8430BDB
Near Marble Falls, Texas 78654
Cliff
Job Details:
12/27/2021
Arrived on site to diagnose a cooktop with no burners working. Tested unit and found unit only receiving a 120 V. Electrical issue will need to be resolved to to fix stove.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Pflugerville, Texas 78660
Matthew
Job Details:
12/27/2021
"Arrived onsite to replace right side door. Replaced right side door, nameplate, and leveled unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555sDFZ11
Near Austin, Texas 78717
Scott
Job Details:
12/27/2021
Arrived on site for lights not coming on and dispensing issues . Found left door switch broken . Ordering switch . Call to set return.; ordrng 1 W10847848 (Switch door)
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Austin, Texas 78735
Luis
Job Details:
12/27/2021
"Arrived on site for cooling complaint. At time of visit unit started cooling,per customer all lights and power on compressor,fans and ui not powering on,removed control cover,found burned resistor and marking on control board. Replaced main control,powered unit on compressor and fans powered on.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Hutto, Texas 78634
Jimmy J.
Job Details:
12/27/2021
"Arrived on site for F6 E1 - Electric Range - PRE-ID Appliance Manager. Found both cooktop hot and cooktop on were lit on the control. Based on error removed control and installed new control. Error code was gone when placed back in diagnostics. Most likely because it was a new control and had no stored errors this error may come back because both cooktop on and hot were still lit with new control. Removed each harness from switch and found far right infinite switch was faulty. Ordering all infinite switches WPW10434452, WP3149400, WP3149404 (2) and elements W11047722, W11171119 (2), W11517959, W11041453 (center) to return and complete the repair. ; ordrng 2 W11171119 (Left and Right rear)s and 1 W11041453 (Center element) and 1 W11517959 (Front left element) and 1 W11047722 (Right front element) and 1 WPW10434452 (Left front infinite) and 2 WP3149404 (Right and left rear infinite)s and 1 WP3149400 (Right front infinite)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, Texas 78734
Brandon
Job Details:
12/27/2021
"Arrived on site for customer complaint of loud noise at start of cycle, I ran dmls calibration, ran a load with towels, unit tested good. If problem continues, will need slider and clutch."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Canyon Lake, Texas 78130
Andrew
Job Details:
12/27/2021
Arrived on site to test unit for not turning off when canceling bake cycle and acting erratic. Per service pointer W11525545 unit needs to be connected to WiFi for software update. Advised customer of service pointer and WiFi connectivity. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Georgetown, Texas 78628
Lou
Job Details:
12/27/2021
"Arrived on site to inspect washer oil. Upon further inspection, tested the unit in diagnostics and it operated as designed. Tilted the unit back and found gearcase oil in the pulley shield as the seal had broken. Removed and replaced the gearcase, cam assembly and drive belt and calibrated the unit. Retested in diagnostics and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near New Braunfels, Texas 78132
Andrew
Job Details:
12/27/2021
"Arrived on site to test unit for tapping noise and phone like noise. Found phone like sound is ice maker fan turning on after doors are closed. Found tapping is a piece of tape on compressor cover. Removed tape, tested unit, u it working as designed. Placed unit on basic defrost mode. No leaks detected. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Pflugerville, Texas 78660
Matthew
Job Details:
12/27/2021
Arrived onsite to replace interlock assembly. Parts sent are not compatible with unit. Need to order and replace upper and lower switch assembly. Need to order correct switches. Office to reschedule ; ordrng 1 W11551761 (Switch) and 1 W11551558 (Switch)

