We serviced a
WHIRLPOOL FREEZER
Model mzf34x20dw08
Near Harker Heights, TX 76548
Tyler
Job Details:
12/17/2024
"Arrived on site for refrigerator needing sealed system repair. On arrival reconfirmed issue and recovered charge, installed wpw10143759 uv drier, w11506635 access valve, w11547313 compressor, pulled vac, then recharged system with 5g of r600. Found unit working as designed and Inform3d customer to allow 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, TX 78737
Luis
Job Details:
12/17/2024
"Arrived on site for no cool in fresh food section and flickering lights. Defective back upper left led module,no air flow entering fresh food,found evaporator incased in ice,ran bimetal test reading open,defrosted evaporator replaced fan assembly that includes bimetal,replaced defective led. Ran fan test,passed all leds working as designed. W11601310,w11224591; used 1 W11601310 (Module) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS
Near Austin, TX 78750
Luis
Job Details:
12/17/2024
"Arrived on site for no ice. Ran diagnostic icemaker not running,removed housing installed by pass wire icemaker ran through a harvest,found bucket switch not fully engaging with harness,modified wire harness to switch reassembled tested icemaker passed harvest ran fill test passed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakeway, TX 78734
Luis
Job Details:
12/17/2024
"Arrived on site for water leaking. Removed deli drawer found ice in drain and ice slab under drawer assembly,found defective fresh food door seal,ordering a new cover assembly that includes thermistors and door gasket. ; ordrng 1 W10917313 (Gasket), used 1 W11395558 (Evap cover) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Austin, TX 78731
Luis
Job Details:
12/17/2024
"Arrived on site for water leaking. Found ice and water build up under drawer assembly,removed drawer assembly and evap cover found drain frozen over and broken clip on evap thermistor,defrosted drain checked water flow good,replaced cover assembly changed defrost setting to basic. W11610999"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM11
Near Austin, TX 78735
Luis
Job Details:
12/17/2024
"Arrived on site. Found large gap between gasket and cabinet,found gasket not fully inserted to door channel,reinstalled gasket,remolded gasket checked seal gasket sealing correctly to cabinet. W10841140"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Austin, TX 78731
Joe Z
Job Details:
12/17/2024
Arrived on site to drop off snack pan that was ordered. Handed box to customer at door. Job complete. Please collect from c.c on file
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Austin, TX 78735
Luis
Job Details:
12/17/2024
"Arrived on site. Found gap on left side corner of gasket to cabinet also found large gaps between liner and cabinet,added adhesive to gaps,remolded corner edge of gasket. Wp482338"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Mustang Ridge, TX 78610
Luis
Job Details:
12/17/2024
"Arrived on site for no cool. Removed evaporator cover no dye or traces of leak,removed compressor cover found dye on manufacture weld joint from port to compressor shell,diagnosed a defective compressor. Installed a new compressor vacuumed system down unit kept vacuum recharged system to manufacture spec checked low side pressure good checked frost pattern good. W10233960"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS00
Near Austin, TX 78704
Andrew
Job Details:
12/17/2024
"Arrived on site and verified compressor not running properly. Replaced water inlet water valve(W10897719), compressor(W11735041), access valve(W11506635), and drier(W10843121). Charged system with 200psi of nitrogen and found no signs of any refrigerant leaks. Vacuumed system and charged to specs with 6.2oz of r134a. Allowed for full ice sheet to form and release onto cutting grid. Unit is now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Austin, TX 78744
Andrew
Job Details:
12/17/2024
Range is in apt#801. Arrived on site to test unit for oven not heating. Found control receiving power but not responding. Replaced control(W11594187) and heated unit up to 350? with no issues. Unit is now working as designed. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Austin, TX 78744
Andrew
Job Details:
12/17/2024
Arrived on site to test unit for not washing properly and wet clothes at the end of wash cycles. Found errors F5E3(lid unlock failure) and F3E2(lid lock failure). Verified lid lock is not always engaging. Recommending latch and control. Scheduled for 12/23. No parts replaced at this time. ; ordrng 1 W11307244 (Lid lock)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Austin, TX 78747
Andrew
Job Details:
12/17/2024
Arrived on site to test unit for shaking and unit moving across the room. Found error f0e1(load detected during wash cycle). Replaced shock absorbers(W11316766) and completed diagnostics with no issues. Unit is now working as designed. No leaks detected. Advised customer on wash cycles. Job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near San Marcos, TX 78666
Andrew
Job Details:
12/17/2024
Arrived on site to test unit for little to no ice production. Found ice bin partially full on arrival. All components tested good in diagnostics. Allowed unit to naturally create ice sheet and released from evap plate properly. Called Techline and no parts recommended at this time. Advised customer to monitor. No parts replaced at this time. SR#7739772421
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near San Marcos, TX 78666
Andrey
Job Details:
12/17/2024
"Arrived on site to test unit for light randomly shutting off and dispenser functions not working, tested, unit found everything is operating properly, inspected wires for any loose connections, everything looks good, no stored errors in the system, all fans are running good and unit does not have any noticeable defrost issues, called tech line to diagnose further, per tech line if issues return then they want us to replace UI, control and power supply board SR#7740553819, at this time job complete, no parts installed"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near New Braunfels, TX 78130
Andrey
Job Details:
12/17/2024
"Arrived on site to test unit for not heating, customer stated that she was doing a cleaning cycle and unit tripped breaker, after they reset it,it would not get hot, tested unit found shorted TOD replaced part from truck stock WP4449751, unit is now running as designed job complete installed WP4449751"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Salado, TX 76571
Wesley
Job Details:
12/17/2024
Arrived onsite and found unit operating with failed drain function and found unit drain harness micro fracture. Merely shifting the tub weight activated the drain. Replaced the lower harness to repair carefully reinforcing the drain harness against excessive vibration.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Jarrell, TX 76537
Wesley
Job Details:
12/17/2024
Arrived onsite for an f7e1 tachometer error and found capacitor failed and not motor rotation as a result. Replaced the capacitor and the actuator and cleared error code. Unit is now operating as designed. All checks good. W11395618 and W11481722
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS11
Near Jarrell, TX 76537
Wesley
Job Details:
12/17/2024
"Arrived onsite and found unit operating with failed heating. Found bad magnetron. Repaired by replacing the mag cap and diode. Advised customer on repair. All checks good. W10754299, W11256462, W10850446"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ
Near Copperas Cove, TX 76522
Sterling
Job Details:
12/17/2024
On arrival verified complaint of intermittent console controls. Customer states sometimes they start button will not activate. Power cycling by unplugging at the outlet. Will sometimes fix the issue. Replaced main control for intermittent console control as it is one assembly. Verified unit is now functioning correctly. Job complete installed w11637583
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, TX 78626
Daniel A
Job Details:
12/17/2024
Arrived on site to inspect refrigerator with RC light now coming on. Upon further inspection I found that the door switch was broken. I replaced the door switch and tested the unit. The unit is now operating as designed. No water leaks observed during service. W11123941
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Georgetown, TX 78626
Daniel A
Job Details:
12/17/2024
Arrived on site to inspect dryer taking multiple times to dry . Upon further inspection I ran an airflow test and the test result came back as poor airflow. I placed the unit into diagnostic and observed F3E3. I gained access to the control and checked the inlet thermistor and it tested in spec. I checked incoming voltage and voltage under load. Voltage tested good. I cleared the code. At this time the vents would need to be addressed by maintenance as it can cause a number of issues with the dryer. No parts installed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Austin, TX 78729
Miguel
Job Details:
12/17/2024
Arrived on site for refrigerator making a loud noise. Ran diagnostics and found very low tone whistle sound. Removed back pane. Noise is vibration from condenser line coming off compressor. Added sound pads. Noise gone. Sounds normal now. Call complete. ; used 1 W11113654 (Pad) from stock
We serviced a
KITCHENAID WINE COOLER
Model KUWR214KSB00
Near Austin, TX 78731
Joe Z
Job Details:
12/17/2024
Arrived on site for continued noise issues. Found noise coming from lower switch box. Re adjusted switch box and reinstalled front grill. Unit is now operating a lot quieter. The noises from fans and compressor are normal. Job complete. No parts used; ordrng 1 W11359433 (Switch box assembly)
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Jarrell, TX 76537
Wesley
Job Details:
12/17/2024
"Arrived onsite for complaint of not heating. Found customer concerned with temp not reaching or maintaining set temp. Tested unit and found cycling and maintaining temp within 25 degrees of set temp. Advised customer on calibration. Due to regional concerns over nuisance tripping, performed hi heat burn off and checks according to service pointer W11490386. Voltage and polarity are correct and was able to successfully burn off at 500f and restore the neutral without any tripping. No parts replaced."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Round Rock, TX 78665
Andrew R
Job Details:
12/17/2024
Arrived onsite for washer out of balance. I found the tubing to be broken off and the gearcase shaft to move up and down when pulling on the basket. Gearcase and tubing will need to be replaced. Tub appears to be in good condition. There was pre existing damage to the floor when arrived. Snapped photos. Will need to order WPW10531289 Ring tub to continue with repair. Office TO RS.; ordrng 1 WPW10531289 (Ring Tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Georgetown, TX 78628
Lou
Job Details:
12/17/2024
"Arrived on site to inspect dishwasher not draining. Upon further inspection, I found the knockout plug had been removed from the disposal. I found water droplets in the dishwasher on the inner door panel, tub sides and bottom of tub (photos) which is normal for this model. I placed the unit in diagnostics showing no error codes and tested and unit operated as designed and drained the water out of the unit. This unit is operating per manufacturer specifications/design. No water leaks observed during service, job completed. No one available to sign for receipt/vacant new build. No parts installed."
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Waco, TX 76706
Robert
Job Details:
12/17/2024
WTW4815EW1 Arrived on site from previous tech to install part#w10772621 tested product works as it's designed no water leaks visible from watersupply.
We serviced a
WHIRLPOOL OVEN
Model WFG114SWB0
Near Kyle, TX 78640
Leonardo
Job Details:
12/17/2024
Arrived on site to test unit for unit not maintaining temp once it pre heats. Test unit and found oven igniting right away like it should. Checked board and found F1 error control failure. Once the unit pre heats and released heat from vent the control board over heats and shorts out. Also found unit sensor reading high at room temp. Will replace board and sensor on return visit. Ordering control board ; ordrng 1 WPW10312660 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Georgetown, TX 78626
Andrew R
Job Details:
12/17/2024
Arrived onsite for washer not filling with enough water. I ran a test cycle and found the water filling up as designed. Customer stated when there are clothes inside it does not fill enough. I found good water pressure from fill. I changed the control as the control is not sensing the weight in the basket correctly causing a lack of water fill. I calibrated the machine. No water leaks present at time of service. Call com9lete. Installed W11607637 CNTRL-ELEC.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Georgetown, TX 78633
Lou
Job Details:
12/17/2024
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the broken temp switch and tested. Unit is operating as designed. No water leaks observed during service, job completed. WPW10285518"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Killeen, TX 76542
Sterling
Job Details:
12/17/2024
On arrival verified complaint of unit runs but drum does not spin. On inspection found broken belt. Installed repair kit and verified unit function. Unit is now heating correctly and running job complete. Installed 4392065
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM01
Near Hutto, TX 78634
Daniel A
Job Details:
12/17/2024
"Arrived on site to inspect refrigerator with LED lights out. Upon further inspection, I found that the freezer led failed causing the top LEDs to go out. I replaced the led in the freezer and all lights are operating as designed now. No water leaks observed during service. W11683243"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Austin, TX 78759
Miguel
Job Details:
12/17/2024
Arrived on site for dryer needing the console. Replaced console as per previous tech. Tested and found dryer getting over heated as unit is not pushing out air. Will need to have vent cleaned professionally. Call complete.m
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Taylor, TX 76574
Daniel A
Job Details:
12/17/2024
"Arrived on site to inspect microwave with dent in door. Upon further inspection. I found that there was a dent on the bottom part of the door, I replaced the door. The unit is operating as designed. W11173813 builder not present to sign. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78750
Miguel
Job Details:
12/17/2024
"Arrived on site for washer locking and then unlocking. Doesnt start a cycle. Customer says it also stopped in the middle and didnt drain. Diagnostics shows f3e2, f6e1, f9e1. Cleared codes. Unit completed Diagnostics with no issue. Suspect unit was not properly reset after repair. Accessed control,and blew through pressure hose to ensure it was clear. Ran recalibration cycle. Reset power for 30 sec. Tested with clothes. Working as designed. Explained soap usage and loading. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPB2
Near Elgin, TX 78621
Matthew
Job Details:
12/17/2024
Arrived on site for dishwasher pod not dissolving and reimagining inside after wash. After running a cycle test found the water supply to the unit was not in the open position allowing water to the unit. Turned water supply on and tested unit. Dishwasher is now working properly and as designed to. No parts used job completed
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Manor, TX 78653
Matthew
Job Details:
12/17/2024
Arrived on site to replace pre diagnosed control failure. Replaced control and ran test. Unit is now operating correctly and heating as designed job complete.Parts used control 10739349
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78723
James K
Job Details:
12/17/2024
"WTW5057LW0 Arrived on site for unit making screeching noise. Upon arrival, ran spin test and noise was present. Proceeded to replace W11449840 gearcase. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Austin, TX 78723
James K
Job Details:
12/17/2024
"MED4500MW0 Arrived on site for unit not shutting off. Upon arrival, customer stated when unit is off, a buzzing noise occurs. Proceeded to inspect noise and found it coming from the timer. Proceeded to replace W11685947 timer. Tested unit on multiple occasions and now unit is functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Manor, TX 78653
Matthew
Job Details:
12/17/2024
Arrived on site for console not responding. Upon inspection noticed console separating from the Ui not allowing cycles to be selected. Replaced console ran test unit is now functioning correctly and as designed to. No leaks present at the time job completed. Parts used console 11460908
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM08
Near Austin, TX 78752
James K
Job Details:
12/17/2024
"WRS311SDHM08 Arrived on site to replace previously ordered parts. Upon arrival, proceeds to replace W11700250 ice maker. Tested unit and now unit is functioning as designed. No water leaks detected at this time."
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Austin, TX 78753
James K
Job Details:
12/17/2024
"MVW5435PW0 Arrived on site for unit fading clothes. Upon arrival, customer stated initial fill will not fill with enough water to amerce the clothes. Proceeded to check Deep fill to Max and measured 7 1/2inch from the base of the tub to the top water level. Continued to check on High and shows 5 1/4inches. No stored errors found. Called techline and spoke with TJ SR#7740550193 and stated unit is running within specs. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near Seguin, TX 78155
Brandon
Job Details:
12/17/2024
Arrived on site for customer complaint of glass being broken. Found glass broken in multiple spots. Need inner glass pack and inner door glass. Parts are on order just havent arrived yet. I left w11600213 with customer to be used next time. ; ordrng 1 Cnote (Office to reschedule when all parts come in)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Seguin, TX 78155
Brandon
Job Details:
12/17/2024
Arrived on site for customer complaint of unit not starting. Found element shorted to ground and caused the hi limit tstat to fail as well as the thermal fuse. Ordering parts. ; ordrng 1 279838 (Element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near New Braunfels, TX 78130
Brandon
Job Details:
12/17/2024
"Arrived on site for customer complaint of unit not heating, found error code f7e1 no heat error code. Ran diagnostics test cycle, found failed heating element, I replaced Element, unit tested good no leaks at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Canyon Lake, TX 78132
Andrey
Job Details:
12/17/2024
"Arrived on site to test unit for humming noise, tested unit found noise coming from condenser vibrating against frame readjusted the compressor lines, noise is now gone, unit is running as designed, job complete no parts installed"
We serviced a
WHIRLPOOL OVEN
Model WFES3030RS0
Near Manor, TX 78653
Matthew
Job Details:
12/17/2024
"Arrived on site for range tripping breaker customer did inform us that breaker has been replaced. Put unit in diagnostics and energized elements separately. All test passed heated unit to 500 degrees. Customer was instructed to allow burn off for a1 hr. If issues continue we need to order control board manufactured November 20, 2024. No parts used job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austin, TX 78717
Miguel
Job Details:
12/17/2024
"Arrived on site for refrigerator display deli display not working. Sometimes freezes in refrigerator and freezer light not working. We have a broken switch, torn refrigerator gasket and pantry ui unresponsive. Temps are 0f, 32f and deli drawer is 36f. Confirmed voltage to pantry ui with 14vdc. sensor reading out of range at board. Returning with gasket, ref motor/sensor, pantry ui, ui harness, switch, and control. Advised customer to have refrigerator empty on return. Reset for Jan 8 pm; ordrng 1 W11384469 (Freezer switch) and 1 W10846057 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78729
Miguel
Job Details:
12/17/2024
"Arrived on site for ice not dispensing properly, has to make fiddle with paddle. Upon initial test unit was working. Replaced possible paddle as a defect. Found mold on dispenser door indicating it is not sealing properly. Also found ice under the ice bin. This pushes it off and it has been shaving off parts or auger connector. Ice bin side too. Also auger short cycles and starts. Will need additional authorization. ; ordrng 1 W11202789 (Auger) and 1 WP2220458 (Coupling) and 1 W10852956 (Coupling spring) and 1 WPW10258544 (Auger shaft) and 1 WP2305382 (Washer) and 1 W11347840 (Ice bin) and 1 W11098702 (Ice door) and 1 Autho (Autho)"
We serviced a
WHIRLPOOL WASHER
Model WTW5300SQ2
Near Killeen, TX 76542
Sterling
Job Details:
12/17/2024
on arrival to call customer states they called in yesterday and advised they replaced the washer and dryer and no longer needed service. Closing ticket. Was advised by DW to advise claim of new status of ticket.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Killeen, TX 76549
Sterling
Job Details:
12/17/2024
On arrival verified complaint of not completing cycle. On inspection found unit is slow to drain. Found drain is improperly installed. See quick pics. Customer signed waiver. Improper install burned up drain pump. Replaced drain pump and unit is now draining correctly but is REQUiRED to fix drain instal or pump will fail again. Job complete installedw11399437
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Killeen, TX 76549
Sterling
Job Details:
12/17/2024
"On arrival verified complaint of noise. On inspection found roller is stuck and preventing it to roll causing wear and noise. Replaced repair kit and verfied unit is no longer making noise, job complete installed 4392065"
We serviced a
MAYTAG WASHER
Model MVW5430MW2
Near Copperas Cove, TX 76522
Sterling
Job Details:
12/17/2024
On arrival verified complaint of washer stopping mid cycle verified voltage and polarity is correct. Ran check for error code found none. Ran diagnostic test all components are functional. Visual inspection shows no issues. Per customer request ran a test cycle on whites per their settings. Unable to replicate issue. Job complete no parts installed..
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Copperas Cove, TX 76522
Sterling
Job Details:
12/17/2024
On arrival verified complaint of not heating. Verified voltage and polarity. Ran cycle and verified no heat. Inspected heater and found open. Replaced the heater and reran cycle. Unit is now heating correctly job complete installed wp3387747
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Austin, TX 78729
Miguel
Job Details:
12/17/2024
Arrived on site with new evaporator. Replaced new evaporator. Pressure tested with 250 psi. No leaks. Vacuumed and recharged. Verified operation. Call complete.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS01
Near Marion, TX 78124
Brandon
Job Details:
12/17/2024
"Arrived on site for customer complaint of unit not working. Found f6e0 error code. I disconnected console, reset unit at breaker, reconnected console, unit will start, but the led screen on the console is glitchy. Will need new console, ordering console. ; ordrng 1 W11428584 (Console) and 1 Cnote (Office to reschedule)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Marion, TX 78124
Brandon
Job Details:
12/17/2024
"Arrived on site for customer complaint of plastic being inside of their glass of ice water. Found broken ice container, Called safety to document, SR#7740515317 safety said they are going to pro rate them for a new refrigerator."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seguin, TX 78155
Brandon
Job Details:
12/17/2024
"Arrived on site for customer complaint of unit not making ice. Found ice maker was not breaking the ice free, I replaced ice maker, unit tested good. No leaks at time of service. Part used w11700250"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW08
Near Waco, TX 76708
Robert
Job Details:
12/17/2024
"WZF34X18DW08 Arrived on site for a freezer not cooling. On arrival verified issue no cooling no frost pattern sealed system repair and two hours for repair. Ordering part#s W11572047 ,W11547313, wpw10143759 and w11506635 office to reschedule for client and returning parts just in case. ; ordrng 1 W11572047 (Evaporator) and 1 W11547313 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 Twohour (Sealed system repair two hour)"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Waco, TX 76712
Jonathan M
Job Details:
12/17/2024
"Arrived on site for a washing machine that is making a loud noise when it agitates. Inspected unit and work area. Customer advised the unit does finish each cycle but that the agitation is brutal. I went ahead and check underneath the washer and found a monopoly hotel game piece stuck underneath the shield cover, causing the shield cover to push up on top of the rotor when the rotor was spinning. I removed the obstruction and took off the rotor. Found no oil, leaks, or damage done to the slider, stator, or rotor. I reassemble the unit and tested it. I found the unit working and operating as designed. Call complete. No parts were installed."
We serviced a
KITCHENAID DISHWASHER
Model WDP540HAMZ4
Near Waco, TX 76708
Robert
Job Details:
12/17/2024
WDP540HAMZ4 Arrived on site for a dishwasher not working correctly. On arrival found pump had failed part# w11613479 is needed to fix issue returning parts just in case office to reschedule for client. Client recommended Thursday afternoon if possible. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Pflugerville, TX 78660
Andrew R
Job Details:
12/17/2024
Arrived onsite for dryer not heating. Upon arrival customer stated it shut off and now won't do anything. Continuity checked good on heating element and all thermals. I pulled off the blower wheel cover and found the blower wheel to be stuck due to a sock and washrag getting past the filter. Filter housing is broken and needs to be replaced as this caused a overload and cut the dryer off. Office to RS. Ordering W11219327 Filter Housing and W11086603 Grill out.; ordrng 1 W11219327 (Filter housing) and 1 W11086603 (Grill out)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Waco, TX 76705
Robert
Job Details:
12/17/2024
MVW4505MW0 Arrived on site for a washer with light issues. On arrival found wire harness was damaged repaired harness tested product works as it's designed no water leaks visible from watersupply no parts used.
We serviced a
WHIRLPOOL DRYER
Model WET4027HW2
Near Pflugerville, TX 78660
Andrew R
Job Details:
12/17/2024
Arrived onsite for dryer making noise while tumbling. I found the rollers bad. I replaced the rollers and unit now sounds as designed. Call complete. No water leaks. Installed 4392067 repair kit. Maintenance not available for signature.
We serviced a
WHIRLPOOL COOKTOP
Model WFG320M0BS3
Near Pflugerville, TX 78660
Andrew R
Job Details:
12/17/2024
Arrived onsite to replace broken oven glass. I replaced the inner glass door on the oven and the unit now looks and operates as designed. Call complete. Installed WPW10535767 GLASS DOOR.
We serviced a
WHIRLPOOL OVEN
Model WOED7030PZ00
Near Austin, TX 78758
Scott
Job Details:
12/17/2024
Arrived on site for oven not heating . Ran diagnostics got 6-0 error code after breaker reset . Ordering UI console . No parts installed . Call to set return ; ordrng 1 W11670539 (Ui console)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Austin, TX 78758
Scott
Job Details:
12/17/2024
"Arrived on site for door not latching properly . Found tub slightly bowed . Ordering tub and hinges . No water leaks detected,no parts installed . Call to set return ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Pflugerville, TX 78660
Andrew R
Job Details:
12/17/2024
Arrived onsite for previously diagnosed parts. I replaced the Motor and sump assembly. Unit now washes dishes and completes cycles as designed. No water leaks present at time of service. Call complete. Installed W11613479 MOTOR & SUMP ASSM.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Round Rock, TX 78664
Andrew R
Job Details:
12/17/2024
Arrived onsite for dryer not drying clothes. Upon arrival customer had a load of towels inside the unit. I felt the heating element working as the inside unit was hot. I tested the airflow to the vent and found the dryer to be cycling properly and reaching temps of 175. Unit is operating and cycling as designed at time of service. No issues are present with unit. Call complete. No parts installed.
We serviced a
KITCHENAID OVEN
Model KFDC558JSS
Near Austin, TX 78731
Joe Z
Job Details:
12/17/2024
"Arrived on site for left oven door falling. Upon arrival, inspected unit. Found left hinge is out of receiver. Inspected hinge and is good. Reinstalled door and test opening and closing several times and is good. Unit is operating as designed. Job complete. 162.36 c.c autho #J949CN"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Austin, TX 78731
Joe Z
Job Details:
12/17/2024
F8-E1 water valve failure. Upon arrival customer had a load of laundry running. Paused and canceled cycle. Water drained completely but found drain pump is vibrating loudly. Ran a test cycle. Cold water seems to be fine but hot water is slow. After further questions with customer. The issues are when using different random cycles that use hot water. Need to replace hot water valve. This is a stacked unit and will need a 2nd man to down stack. Need to order 2 man and return with pre screened parts. Office to reschedule ; ordrng 1 2men (2 men)
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Georgetown, TX 78628
Lou
Job Details:
12/17/2024
"Arrived on site to inspect wall oven door lock locking intermittently. Upon further inspection, I questioned the customer if the builder had moved the oven outlet behind the oven to allow the power cord slack for the unit to be pulled out. Customer advised no and I advised that I am unable to service the unit until the cord issue is corrected. The builder arrived and I advised them how the unit needs to be wired and the outlet moved to behind the oven so there is slack in the power cord for us to be able to service the unit properly. The builder advised he would get it corrected and get the unit replaced. No services to the unit today. I recommend that the customer contact our office to reschedule if the builder does not replace the unit. Job completed. No service/parts installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Leander, TX 78641
Lou
Job Details:
12/17/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I removed and replaced the compressor, access valve, UV dye drier and vacuumed the system down to -30/0 psi. Installed 64g of R600 refrigerant and allowed system to equalize. Tested unit and it is operating/cooling as designed. No water leaks observed during service, job completed. W11580057, W11506735, WPW10143759"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Austin, TX 78732
Scott
Job Details:
12/17/2024
Arrived on site for washer not cleaning . Ran diagnostics got 7-1 error code . Wash motor is not pumping any water . Reordering sump and motor found part defective . No parts installed today . Return set 12/23 . Must have first call AM only ; ordrng 1 W11680075
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Austin, TX 78732
Scott
Job Details:
12/17/2024
"Arrived on site for clothes still not clean . Ran diagnostics. Found hub has failed again . Called tech line , recommended new gearcase , inner basket and new updated clip for hub . No parts installed . Call to set return ; ordrng 1 W11418231 (Agitator) and 1 W11561052 (Coupler) and 1 W11385424 (Clip) and 1 W10521298 (Basket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Lakeway, TX 78734
Scott
Job Details:
12/17/2024
Arrived on site for upper rack not staying up . Found tab on adjuster broken off .replaced right side adjuster WPW10546503 only one adjuster used . Door is now closing properly and upper rack staying in place . No water leaks detected at time of service . Job complete
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244PM0
Near Leander, TX 78641
Lou
Job Details:
12/17/2024
"Arrived on site to install previously diagnosed and ordered parts. Due to the vent tube inside the door fallen off and allowing moisture to collect inside the door on the control panel, insulation and the toeplate getting caught on the vent tube and damaging it, I removed and replaced the control panel, insulation, vent and toeplate. In the process of removing the deflector and vent, the inner door panel got scratched an over time will potentially begin to rust. I am ordering the inner door panel and deflector and scheduled return service for 12/23/24. No water leaks observed during service. W11414073, W10919861, W11632700, W11545318; ordrng 1 W11559689 (Inner door panel) and 1 W11545290 (Deflector)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS05
Near Georgetown, TX 78628
Lou
Job Details:
12/17/2024
"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the failed center valve and checked gas connections with my liquid leak detector and found no leaks. Tested the unit and it is operating as designed. No gas leaks detected during service, job completed. W11246817"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhz11
Near Austin, TX 78748
Andrey
Job Details:
12/17/2024
"Arrived on site to test unit for door switch issue, tested unit for RC door switch broken, replaced and tested unit is now running as designed, no leaks detected job complete, installed W11123941"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Niederwald, TX 78640
Andrey
Job Details:
12/17/2024
"Arrived on site to replace previously diagnosed seal and repair kit, replaced parts and tested, unit is now running as designed, job complete installed 4392065, W10612022"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near San Marcos, TX 78666
Andrey
Job Details:
12/17/2024
"Arrived on site to test unit for not turning off, tested unit found when unit finishes a cycle it just restarts again, drained water and powered down unit, after several minutes the cycle started by itself will need to replace control to fix issue, call safety to document, got authorization to replace control W1CZML0WPL1, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11637583"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near San Marcos, TX 78666
Andrey
Job Details:
12/17/2024
"Arrived on site to test unit for gas smell when done using, walked into home could not detect any gas smell, customer stated that her concern is that the burners have orange flames, explained to customer that the flames are orange do to high humidity in the home, customer stated that she has turned on humidifier about two weeks ago about the time she started to have the orange flames, customer currently does not have a exhaustion vent causing all residual gas smell to accumulate in the home, called safety to document, per safety customer needs to lower humidity in the home or install a good exhaust to vent everything out, SR#7740519625, at this time no leaks detected job complete no parts installed"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Dripping Springs, TX 78620
Tim M
Job Details:
12/17/2024
"Arrived on site to replace previously diagnosed part. Replaced manifold (W11679667) and tested for leaks, found front right and left orfices are leaking. Verified with bubble solution, leak is present. Will order the front left and right valve. Also ordering manifold as precautionary. Ordering parts, rescheduled for 12/23.; ordrng 1 W11109973 (Left front valve) and 1 W11241561 (Front right valve) and 1 W11679667 (Manifold)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Austin, TX 78739
Tim M
Job Details:
12/17/2024
"Arrived on site to test unit for not latching. Upon arrival customer stated the door will not stay shut. Tested unit, every time door is closed it will pop back open immediately. Noticed latch is pushed too far in and is flush with the frame. Inspected latch and found the mounting point for the screw has broken off causing the latch to fall through and not get attached to the strike. Replaced latch (W11565030) and tested unit, door is now staying shut and latching. Ran a diagnostic cycle, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Austin, TX 78749
Tim M
Job Details:
12/17/2024
"Arrived on site to test unit for clicking noise. Upon arrival customer stated the same noise as the previous repair has returned. Happens every cycle no matter the load size, every other agitation spin it will click. Activated agitation, found no noise present. Contacted service thread and followed all requested actions. Removed rotor, slider, clutch and stator and inspected all components for any wear or misalignment, found all components in perfect condition with no obvious damage to any components. Reinstalled all components and ran a load with 3 bed sheets and 5 towels, could not mimic the noise. Advised customer jf noise returns to leave the unit in its failed state and contact the office once more. At this time unit is running as designed, no leaks detected, no parts installed, job complete."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Austin, TX 78736
Tim M
Job Details:
12/17/2024
"Arrived on site to test unit for thumping sound. Upon testing heard what sounded like a broken blower wheel. Gained access to internal components and found blower wheel is not broken but the internal nut has stripped and is allowing the wheel so wobble and cause a thumping sound. Replaced blower wheel (WP697772) and motor (W11549461) and tested unit, noise has been eliminated and unit is now running as designed, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, TX 78748
Tim M
Job Details:
12/17/2024
"Arrived on site to test unit for not draining. Upon arrival customer presented issue, unit is full of water. Customer stated unit stopped mid cycle and would not drain. Tipped unit back and found broken drain pump wires. Replaced lower harness (W11643701) and tested unit, unit is now draining and is running as designed, no leaks detected, job complete."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Austin, TX 78748
Tim M
Job Details:
12/17/2024
"Arrived on site to test unit for cycle not starting. Upon arrival customer stated unit locked mid cycle and would not finish the cycle. Ran a diagnostic cycle and found when agitation began, basket did not disengage. Gained access to bottom components and inspected, found splutch assembly has melted causing improper shifting. Replaced splutch assembly (W10721967) from truck stock and actuator (W11481722) as precautionary. Ran a diagnostic cycle, all components are now properly engaging and unit is running as designed. Customer is over loading the unit, 75% of the basket, advised to not surpass 40% of the basket to prevent premature failure of components. No leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near McDade, TX 78650
Matthew
Job Details:
12/17/2024
"Arrived on site for unit, making noise and not cooling. On arrival, customer had stated that unit had not been staying cool for two days. However, now unit has been working correctly and as designed. Advise customer to monitor the unit and take a video if issue happens again. No parts used job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Elgin, TX 78621
Matthew
Job Details:
12/17/2024
Arrived on site to repair console clips. Upon inspection found both console damaged and water valve broken on the cold water side. Ordered parts office to re schedule.; ordrng 1 W11226498 (Console) and 1 W11038689 (Water valve)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Kyle, TX 78640
Leonardo
Job Details:
12/17/2024
Arrived on site to test unit for some gas smell when oven is pre heating. Test unit and found bake burner burning correctly. Turned oven on to 350? and also turned the vent on and very minimal gas smell from the initial ignition. Advised customer to use the vent when using the oven job complete. No leaks present found at this time.
We serviced a
KITCHENAID OVEN
Model KOES530PSS00
Near Buda, TX 78610
Leonardo
Job Details:
12/17/2024
Arrived on site to test unit for unit not heating to temp. Test unit and found customer using oven thermometer to measure temp. Ran test on unit at 350? to measure average temp for the unit. Found unit at 343? average temp when set to 350?. Showed customer hot to calibrate the unit job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Austin, TX 78748
Leonardo
Job Details:
12/17/2024
Arrived on site to test unit for unit giving F2E1 error. Found shorted keypad error. Relaxed control board test unit by pre heating to 350? and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Austin, TX 78747
Leonardo
Job Details:
12/17/2024
Arrived on site to test unit for oven not igniting. Test unit and found and glow igniter. Replaced glow igniter test unit by pre heating to 350? and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS3
Near Austin, TX 78744
Leonardo
Job Details:
12/17/2024
Arrived on site to test unit for unit tripping breaker. Test unit and turned oven on and it started to pre heat. Turned oven off and the display glitched and turn on and off. Hit cancel button again with out turning the oven on and the unit tripped the breaker. Turn breaker back on and just hit the cancel button and it tripped again. Replaced control board pre heated unit to 350? and unit pre heated correctly with no problems. Turned oven off by hitting cancel and unit did not tripped job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, TX 78727
James K
Job Details:
12/17/2024
"WTW4850HW3 Unit 1303. Arrived on site for unit making loud noise. Upon arrival, found cam teeth shaved causing gears to rub. Proceeded to replace W10721967 splutch assy and W11481722 actuator. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Austin, TX 78754
James K
Job Details:
12/17/2024
"NTW4516FW4 Arrived on site for unit grabbing and snagging clothes. Upon arrival, customer showed clothing item got caught underneath agitator and started grabbing and snagging the item. Inspected agitator, tub hub and gearcase shaft and all components are tight and checks out good. Called techline and spoke with Brandon SR#7740556200 and stated unit is functioning as designed. No water leaks detected at this time. No parts needed."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Austin, TX 78724
James K
Job Details:
12/17/2024
"WTW4850HW3 Arrived on site for unit not filling. Upon arrival, ran diagnostics and passed with no issues. No error codes stored. Customer stated unit is not filling up enough when trying to wash a full size load. Advised customer to use Whites setting. Showed customer difference between Normal and Whites. Customer agreed. Unit is functioning as designed. No water leaks detected at this time. No parts needed."
We serviced a
WHIRLPOOL WASHER
Model MVW5435PW0
Near Austin, TX 78721
James K
Job Details:
12/17/2024
"MVW5435PW0 Arrived on site for unit shaking. Upon arrival, checked errors and found no stored error codes. Suspension is good. Ran overall diagnostics and found no issues. Unit is leveled. Ran consumer cycle and passed with no issues. Advised customer to pause unit and re distribute clothes when tub goes off balance. Unit is functioning as designed. No water leaks detected at this time. No parts needed"