Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher where the sanitize light was blinking through the wash. Inspected unit and work area. Placed unit 8nto diagnostics mode and found an F4 E3 (motor not running). Tested the motor circuit and found it open. Replaced motor and tested unit. Unit work as designed. Call complete.

Near Dunn's Canyon Rd, Belton, TX 76513
James C.

James C.

REFRIGERATOR IKEA IK8FXNGFDM01

Near Autumn Fire Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR UNKNOWN MFI2570FEZ06 "Arrived on site and inspected refrigerator and found no ice production, icemaker has been turned off by tenant. Removed icemaker and found that fill funnel is frozen/ blocked by ice. Took a picture. Cleared ice and cycled icemaker and it is operating normally. Fill tube is not frozen over, tenant is going to observe ice production to see if it is operating normally. Tenant also experiences intermittent freezing items in the fresh food section, Water filter is due to be changed.

Near Aldford Cir, Austin, TX 78745
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE554CSS3 "Arrived on site to diagnose a dishwasher that was leaking underneath. Performed diagnostics and found F9E1 error for diverter unable to find home position, in addition to a leak. When running diagnostic could never get past anything except a drain because of the diverter just constantly cycling. Replaced sump assembly. When replacing found that the leak was likely coming from the hose in the rear of the sump next to the diverter with a weak crimp clamp. Tried tightening clamp, but still felt loose. Retested unit after reassembly. Found that hose is still dripping when wash is running. Clamp needs to be replaced with a regular worm clamp.

Near Prickly Pear Dr, Austin, TX 78731
Al R.

Al R.

WASHER WHIRLPOOL WTW5000DW1 "Arrived to inspect washer not agitating.Confirmed the complaint and ran diagnostics test mode and unit sounded as if it was agitating, but never did.Called Whirlpool Tech line and spoke with TJAdvised the issue was the gear case.

Near County Rd 311, Jarrell, TX 76537
Paul R.

Paul R.

REFRIGERATOR MAYTAG MFF2558VEM5 "Arrived onsite for the refrigerator not cooling properly. I found the FC coil completely frosted and iced over. I found the FC door rails frozen and the door partially opened. I found the sealed system working as designed. I found the rails in the FC defective. I ran the service test and all thermistors, fans, and the dampener work as designed. I tried running a forced defrost and the unit would not enter the test. I explained to the customer that they would need to defrost the unit and check the unit with what I explained to watch for on the coil. I explained that the control might need to be replaced if it’s not defrosting. The bimetal showed closed. The unit is in the garage and not connected to a water supply. I advised to have the rails replaced The customer is going to defrost the unit, make sure the door stays closed and will call us in two weeks with what the coil looks like.

Near Zachary's Run, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

DISHWASHER BOSCH SHX7ER55UC/50 "(DM) Arrived on site for dishwasher door not opening properly. Inspected unit and work area. found the left side spring and link detached. Unit will need spring and link kit. Replaced both left and right side spring and link. Tested door operation, opened and closed as designed. Ran diagnostics mode and inspected for any water leaks. All operations tested good and no water leaks detected."

Near Co Rd 257, Liberty Hill, TX 78642
Scott  M.

Scott M.

OVEN WHIRLPOOL WFC150M0EB3 "Arrived on site for oven not heating and also found light in oven was out .elements and fuses tested good . Found control had failed . Replaced control. Ran heating test , no calibration needed . Job complete ."

Near Tech Ridge Blvd, Austin, TX 78753
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site for customer complaint of brown film being left all over inside of dishwasher. Found dishwasher to be functioning properly, instructed customer to clean dishwasher and run on empty with no dishes and let us know if problem continues. Has to be coming from pots or other dishes.

Near Orba Dr, Austin, TX 78739
Noah D.

Noah D.

ICE MACHINE WHIRLPOOL GI15PDXZS1 "Arrived on site to diagnose icemaker, upon inspection I found the recirculating pump was not working after speaking with whirlpool techline. Replaced pump and retested, everything seemed to be working fine, instructed customer if ice production does not return in 24 hours to call us. Complete"

Near Fairwood Dr, New Braunfels, TX 78132
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5090GW "Arrived onsite for unit not powering on. Customer says it gave an F07 message, Then an F22 error which is not in the book for error code. Tested unit. Found that additional parts will need to be ordered for unit. Needs parts authorization. rescheduled with customer. 2HR job; ordrng 1 2HRJOB and 1 NEEDPARTSAUTHORIZATION and 1 W10863519 (console) and 1 W10917459 (harns-wire)"

Near Woodrow Ave, Austin, TX 78756
Wesley P.

Wesley P.

MICROWAVE LG LMV1762ST/01 Arrived onsite and found power good to filter board and fuse. Found switches good. Found TCo has continuity. No lights no operation. Ordering main control and filter board to repair. Part number unavailable through normal portals. Office to research and reschedule. ; ordrng 1 UNAVAILABLE (MAIN CONTROL) and 1 UNAVAILABLE (FILTER BOARD)

Near Kokomo Ln, Bastrop, TX 78602
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF330PAHS2 "Arrived on site for no power to dishwasher . Found power cord wasn’t hooked up properly ,one of the wires had fallen out of wire nut . Ran diagnostics ,all checked normal . No water leaks detected at time of service . Job complete ."

Near Big Wind Way, , TX 78724
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 Arrived onsite for refrigerator not cooling. Upon inspection we found that the thermostat was scorched. Replaced thermostat and control. Tested refrigerator. Everything working properly. Complete

Near Waterloo Dr, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Arrived onsite for a refrigerator with the RC lights not working and the RC display not working. I found no power out of the main control for the RC light circuit. The main control needs to be replaced and is no longer available.

Near Madison Ct, Round Rock, TX 78681
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site and found customer is experiencing microwave buttons on user interface not responding in the mornings, Clock is always being shown, and oven buttons on user interface are always working. Currently all buttons are operating normally, Replaced user interface all functions are operating normally. If issue happens again tech line will need to be contacted for advisement, job complete"

Near Nunsland Dr, Austin, TX 78744
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Left on site for refrigerator that was not dispensing ice. Inspected unit and work area. Customer explained that the unit was not making ice at all and just quit a week ago. Placing it into service diagnostics and checked for icemaker error codes. Found an E2 for motor lost position. Tested unit ice maker motor and unit would not turn and eventually flashed that it could not complete the harvest. Replaced the icemaker and unit began to turn and fill on its own when the unit came out of diagnostics. Advised customer to give the unit up to 12 hours to dispense first ice.

Near Ambrose Cir, Temple, TX 76502
Andy  B.

Andy B.

RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range heating too slow on cooktop or in oven. Checked voltage and found within range. Tested and Inspected Unit and found all burners are getting hot and red and oven heated to 350° in about 10 minutes. Called tech line and spoke with Steve (SR# 7727118547) was instructed to performance temperature test at oven and if within 5° oven is working as designed. With cooktop was given service pointer W11354284B and that cooktop is working as designed. Performed temperature test on oven and found within range. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Abraham Lincoln St, Manor, TX 78653
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for the refrigerator freezer compartment with ice build up. Replaced thermistor and harness and freezer tested fine. Defrost came on and is working. Complete

Near Parkside Dr, San Marcos, TX 78666
Brandon C.

Brandon C.

ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for customer complaint of unit making thin ice, found faulty water valve, ordering valve. ; ordrng 1 W10897719 (valve)"

Near Ashburn, VA
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Arrived on site and tested operation. Found panel locked up and not responding to input. Turned breaker off to reset power. Tested for errors and found none. Tested operation and found unit working properly. Job complete

Near Star Ln, Houston, TX 77057
Brandon C.

Brandon C.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for customer complaint of cracked panel, I replaced panel, unit tested good."

Near Pouliche Cv, VLG O THE HLS, TX 78738
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL KRFC604FSS02 "Arrived on site to replace bracket per last tech, replaced bracket and reinspected, no gaps found, no problems detected. Complete"

Near Fieldcrest, New Braunfels, TX 78130
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator making a noise. Ran diagnostics and found no issues with the refrigerator. Could not duplicate the noise. But customer did mention the compressor noise so used pads to minimize the noise. But advised customer to take a recording of the noise they were hearing. Complete

Near Mary Max Cir, San Marcos, TX 78666
Paul R.

Paul R.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for a dishwasher not filling with water. I found an F6E2 stored error code. I found 123VAC to the valve and it not opening. I found the coil open. I replaced the valve and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

Near Beryl Woods Ln, Austin, TX 78728
Kevin B.

Kevin B.

WINE COOLER KITCHENAID KUWL304ESS00 "Arrived on site and inspected wine cooler and found buttons work on the left-hand side of the user interface but there is no back light. Reset all connections on control board and inspected connections to user interface. User interface would need to be replaced in order to correct this issue. job complete"

Near Albero Cove, Austin, TX 78739
Al R.

Al R.

WASHER WHIRLPOOL WTW8500DC1 "Arrived to inspect F5E3 code, not allowing the unit to complete the cycle.Confirmed the complaint and removed and replaced the latch.Reassembled, Cali and tested in a quick wash and unit lid locked as designed.All water lines were dry at the time of service.Job complete"

Near Silver Valley Ln, Georgetown, TX 78626
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE FFTR1821TD "Arrived onsite and found unit will now not kick the compressor over to cool after it was moved to the garage. The initial complaint was being spooked by defrost element glow and cackling ice. Advised customer on normal operation. Replaced timer during troubleshooting. Attempted to jump thermostat but compressor will not kick over, ordering start device. ; ordrng 1 297259528 (controller)"

Near Wrangler Ln, Smithville, TX 78957
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived onsite for refrigerator door bin not sealing. Upon inspection we found the bin is warped. Ordering parts office to reschedule. ; ordrng 1 W10798552 (bin)

Near Fox Trotter Rd, Seguin, TX 78155
Wesley P.

Wesley P.

WASHER MAYTAG MVWC465HW2 "Arrived onsite and found unit operating as designed. Advised customer on findings, no error codes. No odd noises. Fills agitates drains and spins. All checks good."

Near TX-150 Loop, Bastrop, TX 78602
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for cooling complaint. Found evaporator incased in ice, defrosted evaporator found water draining slowly in fresh food compartment,gaining access to top view of drain found drain smashed and styrofoam insulation in and around drain causing restricted water flow,unable to remove styrofoam called tech support with findings,sent picture to tech support representative to upload to file. Found damaged scroll fan assembly,installed thermistor to correct location on suction line at copper weld replaced fan scrollSr#7727118440"

Near Elder Cir, Austin, TX 78733
Wesley P.

Wesley P.

WASHER AMANA NTW4516FW3 Arrived on site and replaced the latch to repair unit being unable to enter agitation or spin. All checks good. Unit is now operating as designed. Advised customer on use and care. Advised customer on repair.

Near TX-150 Loop, Bastrop, TX 78602
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KUDE40FXWH1 Arrived on site to test unit for unit shutting off mid cycle and upper rack falling. Test unit and found error code 6-1 low water or no water to unit. Also found bad co trip board and broke upper adjusters. Will order new fill valve and replace all 3 parts on return visit office to reschedule. ; ordrng 1 W11175771 (FILL VALVE )

Near N Peak Rd, West Lake Hills, TX 78746
Lou S.

Lou S.

DRYER AMANA NED5800HW0 "arrived on site to install previously diagnosed and ordered parts. Due to the right side panel being damaged, we removed and replaced the panel and placed pads on the exhaust pipe and blower housing. Reassembled the unit and tested and the unit is operating as designed. No lint observed during service, job completed."

Near Hero Way W, Leander, TX 78641
Paul R.

Paul R.

RANGE WHIRLPOOL WFG320M0BS3 Arrived onsite for a range with flames coming out from the knobs. I found the RR simmer burner valve leaking gas. I replaced the manifold and tested the unit. The unit is working as designed and there were no other gas leaks present at the time of service. Call complete.

Near Hyridge St, Round Rock, TX 78664
Brandon C.

Brandon C.

WASHER GE GUD27ESSM0WW "Arrived on site for customer complaint of washer not working, found transmission locked up, basket not spinning, ordering transmission and shifter. ; ordrng 1 CNOTE (2 HOUR JOB) and 1 WH18X27186 (MODE SHIFTER ) and 1 WH49X27322 (TRANSMISSION )"

Near Colorado Dr W, Spicewood, TX 78669
Brandon C.

Brandon C.

DRYER MAYTAG MED6630HC1 "Arrived on site for customer complaint of unit making noise, found repair kit was needed, as well as right side panel had a bow in it, I used rubber mallet to fix right side panel."

Near S Meadowlark St, Austin, TX 78734
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site to install previously diagnosed parts. Attempted to install but hoses will not fit in regulator. Turned down water at wall multiple times and tested with no improvement. Called tech line and spoke with Rick (SR# 7726979266) was instructed that regulator is needed and that turning water down at water will not reduce water pressure. Was instructed that there is pointer out stating that there may be a need to get fittings from hardware to make regulator work. Ordering parts research and additional parts in case needed. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (PARTS RESEARCH ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11162042 (housing) and 1 WPW10179146 (valve-inlt)

Near Glorious Ln, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WFE320M0ES2 Arrived on site for range with an F9 code. Inspected unit and work area. Tested voltage from wall and found a good voltage going to the unit. Checked voltage at terminal block and found good voltage. Check voltage at the control and found 119 V going to the control. Try to place unit in service diagnostics and the start button would not work. Replaced control and tested unit. Unit worked as designed. Call complete.

Near Canyon Creek Dr, Temple, TX 76502
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived onnsite and Evap completely frozen over, ordering a defrost so we can replace Evap fan and control and thermistors and Evap cover. Advised customer on procedure. All checks good. ; ordrng 1 W10574307 (cover-evap)"

Near McAcres Dr, McDade, TX 78650
Brandon C.

Brandon C.

DRYER MAYTAG MED6630HC1 "Arrived on site for customer complaint of not being able to hear cycle signal, found unit tested as designed, and all 3 cycle signals were functioning."

Near Escavera Cove, Austin, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Arrived to inspect side by side refrigerator making rattling noises when the compressor comes on.Removed the back cardboard cover and noticed the noises were coming from the access port from the compressor the cardboard hits up against.I adjusted the cardboard and unit didn’t make the noises.Job complete

Near Excel Dr, Killeen, TX 76542
Wesley P.

Wesley P.

DRYER ROPER RED4516FW0 Arrived onnsite and replaced motor. Unit is now heating. All checks good. Unit is operating as designed.

Near Cane River Rd, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for smell complaint. Found strong odor in freezer and fresh food compartment,called tech support,checked around heater nothing touching defrost heater,per tech support not an issue with the mechanics causing odor,customer can clean all shelf’s,bins and liner with soapy water,then wash with 50/50 vine roger and water solution,then wipe down with soapy ragSr#7727102160"

Near Blazeby Dr, Austin, TX 78754
Andy  B.

Andy B.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Laura Ct, Round Rock, TX 78681
Andy  B.

Andy B.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Arrived on site for refrigerator not dispensing water or making ice. Tested and inspected unit and found water valve and housing tested good. Found that water filter is bad. Customer is to replace water filter.no water leaks present at time of service.

Near Louis Henna Blvd, Round Rock, TX 78664
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived to inspect side by side refrigerator not producing ice or dispensing water.Discovered the unit water source was not turned on.Turned on water and filed the ice maker through diagnostics test mode.Unit now operates as designed.Customer told to wait 24 hours for ice production.All water lines were dry at the time of service.Job complete

Near Catherine Dr, Killeen, TX 76542
Paul R.

Paul R.

DISHWASHER WHIRLPOOL MDB8959SBB2 Arrived onsite for a dishwasher with the control panel not responding. I found voltage to the panel but no buttons responding. The control panel needs to be replaced. I replaced the control panel and tested the machine. The unit is working as designed. Call complete.

Near Cedar Brook Dr, Cedar Park, TX 78613
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE LFHD2251TF5 "Arrived on site to install fill tube, installed fill tube and retested, found no issues. Checked all connections, no leaks detected. Job complete"

Near FM2325, Wimberley, TX 78676
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for water and ice building up on floor of fresh food . Found drain clogged . Ordering extension drain . No water leaks detected . . ; ordrng 1 W11084807 (DRAIN EXTENSION)

Near Hibbs Ln, Manor, TX 78653
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to install UI and separator to fix ice selection issue, upon install found the inside of teeth had buildup of crushed, cleared and installed parts due to separator delay, returned function, advised customer that after crushed ice there will be buildup for a couple dispenses. Job complete"

Near Lorne Rd, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replace valve and tested unit. Unit is now working as designed. Call complete.

Near Remington Park Dr, Robinson, TX 76706
Noah D.

Noah D.

WASHER MAYTAG MVWB965HW0 "Arrived on site for problems of unclean clothes, upon inspection and testing found water clean and not foggy, tested valves with no issues, found residue and gunk inside agitator, cleaned with towel and sucked out with shop vac, instructed customer on proper cleaning of the agitator. Complete"

Near Persimmon Pass, Fischer, TX 78623
Leonardo C.

Leonardo C.

TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site to test unit for unit making Loud noise. Test unit and kind motor making loud noise. Will order new motor W10439651 WPW10451272 Power screws. ; ordrng 1 W10439651 (MOTOR ) and 2 WPW10451272 (POWER SCREW )s

Near Exposition Blvd, Austin, TX 78703
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher leaking from steam vent. Customer stated that if she runs unit over night and unloads it the morning she will only get 1 or 2 drops of water. Inspected unit and work area. Found customer is using rinse aid. Called Whirlpool tech support and spoke with David. Went over prior services performed. He stated that rinse aid is supposed to accrue to vent and allow water to rollout of vent and down inner door. He stated to replace the steam vent. Removed steam vent and installed new. Performed diagnostics mode, no error codes. Monitored test cycle and found all operating as designed. No water leaks detected during service."

Near Star Ln, Houston, TX 77057
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW3 Arrived on site for washer with broken knob. Inspected unit and found knob and switch broken at the stem. Replaced both knob and switch and tested unit. Unit is now working as designed. Call complete.

Near S General Bruce Dr, Temple, TX 76504
Wesley P.

Wesley P.

WASHER MAYTAG MVWB835DW Arrived onsite and replaced washplate. Customer also advised that sound is missing. Ordering panel to repair sound. ; ordrng 1 W10861510 (console)

Near Country Aire Dr, Round Rock, TX 78664
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for a microwave with the hood lamp not working. I found the bulb filament broken. I replaced the bulb and the light is working as designed. Call complete.

Near Jude Cir, Leander, TX 78641
Paul R.

Paul R.

DRYER MAYTAG MEDX655DW1 Arrived onsite for a dryer with the control knob not working. Mr stated that the dryer works fine but the timer doesn’t advance. I found 121VAC to the timer motor and it not turning. I replaced the timer and tested the unit. The unit is working as designed. Call complete.

Near Tinto St, Leander, TX 78641
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH31017HB2

Near Breanna Ln, Kyle, TX 78640
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIA18PNLS11 Arrived onsite for the ice machine needed to be clean and looked at. Removed all ice from machine and took drain pan and hoses off and cleaned them and did a cleaning cycle using Affresh. Advised customer on how to do the cleaning cycle. Complete

Near Vista Ln, Austin, TX 78703
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for washer that was spinning unbalanced loads. Inspected unit and work area. Place unit in service diagnostics and found no error codes. Ran an auto cycle and the unit operated as designed. Customer showed me a video of the unbalanced load. Pulled off front panel and inspected shocks and suspension. All checked good. Ran a load with clothes in a regular cycle and then a drain and spin. Unit feet were unbalanced. Leveled the washer and tested unit. Unit is operating as designed. Call complete.

Near Star Canyon Dr, Woodway, TX 76712
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSCS23FTMS02 "Arrived on site for unit not working correctly. Power cycled unit,found unit shutting on and off,diagnosed faulty main control causing unit to power on and off. Installed the updated control kit,powered unit on,unit ran through a self diagnostics and powered on."

Near Ginita Ln, Austin, TX 78739
Scott  M.

Scott M.

RANGE WHIRLPOOL WEG730H0DS0 "Arrived site , replaced main control ,harness . Tested unit all is checking normal with commands . No gas leaks detected at time of service . Job complete .

Near Rosedale Ave, Austin, TX 78756
Jonathan  S.

Jonathan S.

RANGE WHIRLPOOL WFC150M0EB3 (DM) Arrived on site for oven door glass broken. Inspected unit and work area. Found the interior glass broken. Will need to order inner glass to complete repair. . ; ordrng 1 WPW10620754 (INNER GLASS)

Near Yearwood Ln, Jarrell, TX 76537
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site and found leak in sealed system. Unit still partially cooling in fresh food section. Installed new drier and repaired failed braised connection. Vacuumed and tested for leaks. Charged with 5.5oz 134a and tested. Unit beginning to cool. Job complete

Near Old Fort Gates Rd, Gatesville, TX 76528
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for the refrigerator ice maker not working. During testing found that the water was turn off. Turn water on and tested ice maker and it works good and filled with water. Complete

Near Pecos St, Austin, TX 78703
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG525S0JS0 "Arrived onsite for damaged to top panel. Looked at the panel, found the dent. Replaced panel. Tested unit. No issues at this time. Job complete"

Near Charles Merle Dr, Austin, TX 78747
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Attempted to replace the fill tube and blue wires were cut during the exchange. Ordering left hand stainless door and office will need to contact extended warranty for authorization and customer for reschedule date (if applicable) ordrng 1 W11129497 (dor-fip)

Near Vista View Dr, Waco, TX 76712
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not getting water out of the clothes. Tested unit. Unit working as designed. No error codes or No issues at this time. Gave customer instruct on using the other options for possibly heavier items. No leaks at this time. Customer already has LBH. Job complete

Near E 13th St, Austin, TX 78702
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB4949SDH3 Arrived on site for dishwasher turning off mid cycle. Tested and inspected unit and found failed controls.No repairs are to be done at this time. No water leaks present at time of service.

Near Royal Ascot Dr, Pflugerville, TX 78660
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and replaced control boards, evaporator motor, diagnosed on previous visit. Ensured thermistor was in the correct location, no water leaks from connections at time of service, job complete"

Near Wimberly Ln, Austin, TX 78735
Richard P.

Richard P.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for the washer leaking. Apartment complex switched the unit out. Was not able to talk to customer. Ran diagnostics and found no leaks and issues. Washer is working to manufacture specs. Complete

Near E Riverside Dr, Austin, TX 78741
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED6620HC1 "Arrived on site prior that was making a rattling noise. Inspected unit and work area. Place unit in a normal operation and immediately heard the rattling sound coming from the dryer. Remove front panel and checked blower wheel, and housing. Placed unit in a normal dry cycle again and found a bracket vibrating against the metal frame. Also noticed the blower wheel cover was vibrating against the frame. Placed sound pads on the front panel and tested unit. Unit worked as designed without a rattle. Call complete."

Near Culpepper Ln, China Spring, TX 76633
Richard P.

Richard P.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for the dryer door not closing properly. Apartment complex had which the unit out was not able to talk to customer.. upon inspection found that the apartment complex had reversed the door but wrongly causing the door to not shut correctly. Found that the door was reversed upside down. Reversed the door back to normal position and door is closing and opening correctly. Dryer tested fine. Complete

Near E Riverside Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 (DM) Arrived on site for refrigerator having power failure intermittently. Inspected unit and work area. Performed diagnostics mode and tested all operations. All tested good. No water leaks detected. Could not get unit to reproduce power failure. Replaced main control board.

Near La Grotta Ln, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site to test unit for uni not starting. Test unit and kind no light coming on and unit giving open close door error. Test unit and found bad switches, will order new switch harness W11356969 and new fuse W11188752.. ; ordrng 1 W11188752 (FUSE) and 1 W11356969 (HARNESS INTERLOCK)"

Near Southern Oaks Dr, Austin, TX 78745
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Arrived on site for customer complaint of unit not making ice or dispensing water, found house water supply line was not on. Instructed customer to contact builder, unit needs to be uninstalled in able to access water supply."

Near Majestic Arroyo Way, Austin, TX 78738
Robert J.

Robert J.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for washer making a squeaking noise. Ran diagnostics and tested functionality. Replaced motor and cam and calibrated but noise is still present. Ordering parts ; ordrng 1 W11170319 (CONTROL ) and 1 WTW4816FW2 (SUSPENSION )

Near Desert Quail Ln, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite for refrigerator making a noise. Upon inspection we found that the freezer evaporator motor was making noise. Replaced the motor and tested. No noise detected. Complete

Near Butcher St, New Braunfels, TX 78130
James C.

James C.

MICROWAVE BOSCH HMV8051U/01 Arrived on site and tested operation. Found switches to be good but the door is not activating the switches. Inspected with door closed and found that the upper strike is not making contact with the switch. Inspected strikes and found upper to be curved inward. Warmed lasting with heat gun and reshaped to straighten strike. Tested operation and found unit working properly. Job complete

Near Clover Ln, Temple, TX 76502
Leonardo C.

Leonardo C.

RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for gas smell. Test unit and found no leaks detected at this time. Advised customer about gas smell coming from oven to be normal when igniting. Job complete.

Near Riverview St, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit was making and it sounded like the evaporator fan rubbing on ice. I removed the Evap cover and found where the blades of the evaporator were laid over under the fan blades which tells me that there was ice build up on the evaporator. When I attempted to test the Evap fan in diagnostics test #3, the fan did not come on. I removed and replaced the Evap fan/harness and retested and the unit is operating as designed. I advised the customer of my findings and repairs. In diagnostics test #7, I set the defrost timing to #2. No water leaks observed during service, job completed."

Near Manada Trail, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE204EPA1 Arrived on site to test unit for water leaking. Test unit and found diverter leaking. Replaced sump and motor. Test unit no leaks present at this time job complete.

Near Richard Ln, Austin, TX 78703
Richard P.

Richard P.

DISHWASHER THERMADOR DWHD640JPR

Near Vista Ln, Austin, TX 78703
Paul R.

Paul R.

DISHWASHER KITCHENAID KDFE104HPS0 Arrived onsite for the dishwasher that is not turning on. I found the unit coming on but not pumping water. I found an F4E3 stored error code. I found 116VAC to the pump and it not running. The pump will need to be replaced. Ordering W11085683 PUMP&MOTOR. .; ordrng 1 W11085683 (PUMP&MOTOR)

Near Silver Oak Trail, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and replaced all parts recommended by techline on previous visit, washer will now complete a diagnostic cycle. No water leaks detected at time of service, job complete"

Near Strawberry Blonde Dr, Buda, TX 78610
Al R.

Al R.

MICROWAVE FRIGIDAIRE LFMV164QFA "Arrived to inspect microwave blowing fuses.Confirmed the complaint and and removed and replaced the monitor switches, fuse, switch lever and interlocks.Reassembled and unit still continues to blow fuses. Customer had electrical outlet checked and serviced by an electrician and outlet works as designed.

Near Minthorn Dr, Killeen, TX 76542
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site for door issues. Adjusted gasket seal checked door operation good,checked gasket seal good to cabinet"

Near W St Johns Ave, Austin, TX 78752
Richard P.

Richard P.

OVEN WHIRLPOOL WEE510S0FS2 Arrived onsite for the oven door handle broken. Replaced the handle and screws and trim vent and spacers. Door tested fine. Complete

Near Sabio Dr, Austin, TX 78749
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher door issues. Upon further inspection, I found the unit door badly rubbing on the left upper corner. Using the leveling legs, I leveled the unit and tested. Had the customer test the door and she approved. Unit is operating as designed. No water leaks observed during service, job completed."

Near High Lonesome, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onnsite and replaced control and led control. Unit is still not illuminating the deli drawer control. Ordering the deli drawer and returning with harness. ; ordrng 1 W10815668 (dor-fip bl)

Near Laurel Path, Round Rock, TX 78664
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin with ice in it. Customer advised that the ice in the bin is from the weekend and wasn’t working up until then. When I opened the left RC door, I found the ice chute gasket/seal not seated correctly. I adjusted it so that it creates a seal in between the ice bin and chute. While correcting the gasket, the ice maker was harvesting and dropped ice and then the fill tube dispensed water into the tray. I recommended that the customer watch the ice maker and if they see that it’s not making ice again to contact the office. I leveled the unit and checked the temp settings. No water leaks observed during service, job completed."

Near Henderson Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW8640BW0 "Arrived on site and found customer is experiencing some water dripping from where Bellow makes contact with door at the very bottom. Cleaned glass surface to remove any buildup and found seal has improved and it is no longer leaking. Bellow is not torn or damaged

Near Bentley Garner Ln, Austin, TX 78748
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for washer were customer had a question about the load and go. Inspected unit and work area. Customer advised she was not getting soap into the dispenser. Tested unit and unit began to dispense soap. Checked her load and go reservoir. The reservoir was full. Tested unit several other times and the unit dispensed soap. Advised customer on how to use and went over user care guide. Call complete.

Near Culpepper Ln, China Spring, TX 76633
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Arrived on site for refrigerator that wasn’t dispensing ice. Inspected unit and work area. Customer explained that he hadn’t had ice drop since February 1st. I removed the ice bin and found one tray of ice dispensed from the icemaker. When removing, I found the icemaker going through another harvest. Held down the door switch and the icemaker completed a harvest, filled with water, and ran the ice box fan. Advised customer that everything was working as designed at this time but to call back if he had any further problems. Call complete."

Near Stephanie, Waco, TX 76705
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9550WW00 "Arrived on site and found tenant has a video of water leaking from between the door and Bellow, insured glass on door and Bellow were clear of debris and ran a test cycle and then an entire normal cycle and washer did not leak. No water leaks from connections at time of service, job complete.

Near Beardsley Ln, Austin, TX 78746
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for MW not heating . Micro switches checked normal . Found mag has failed . Recommended mag ,cap diode . Small chance transformer as well. Unit vents back into room , lots of grease build up in MW cabniet .

Near Smith Gin St, Manor, TX 78653
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM354DSS3 Arrived onnsite and repaired DW motor issue by replacing sump and motor. Unit is now operating as designed. Unit is leak free.

Near Elder Way, Round Rock, TX 78664
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived to inspect microwave not powering on.Checked power at the outlet and outlet was defective.Ran an extension cord to the closest outlet and unit works as designed.Office of apartment complex notified of the issue.Job complete Unit passed the 2 minute water cup test.

Near Thayer Drive, Killeen, TX 76549
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site for left RC door issues. Tested and inspected unit and found failed left RC door. Removed failed part and replaced with. Found UI will need to be replaced as well. Ordering needed part. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11099340 (cntrl-elec)

Near Parrot Trail, Round Rock, TX 78681
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for refrigerator icemaker leaking. Ran diagnostics and found that the water leak is coming from the water tube not sealing correctly at the water valve. Reseated tube and tested. No leaks detected at time of service. Complete

Near Springtown Way, San Marcos, TX 78666
Brandon C.

Brandon C.

DRYER LG DLE9577SM "Arrived on site for customer complaint of unit not heating, found proper power, found hi limit tstat was blown, I replaced under warranty, and informed customer if it happens again will need heater assembly."

Near Lariat Trail, Austin, TX 78734
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for refrigerator freezer not freezing. Inspected unit and work area. Found ice buildup on freezer evaporator. Performed diagnostics mode and found control reading opened defrost sensor. Gained access to sensor, tested and found opened. Will need to replace evaporator fan motor assembly to repair. Removed failed evaporator assembly and installed new. Tested all operations. All tested good, no water leaks detected.

Near Yellowstone Rd, Georgetown, TX 78633
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site to install thermistor due to freezing problem , installed thermistor and tested, passed test, unit was working to specs but the crisper drawer was getting too cold,

Near Lazy Diamond, Canyon Lake, TX 78133
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KSSC42QTS03 "Arrived on site for customer complaint of unit not dispensing ice, found auger shaft was not in place, I adjusted auger shaft, unit tested good. Customer wanted pads replaced due to how hard they had to push to get water and ice. I replaced pads, unit tested good.

Near SANTALUZ Path, Austin, TX 78732
Andy  B.

Andy B.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for range with damaged panel. Inspected unit and found panel is damaged. Removed damaged part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Finstown St, , TX 78634
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WOD51ES4ES01 on site for oven that was locked after cleaning cycle. Inspected unit and work area. Customer stated that she forgot to fix her gasket prior to the clean. Tested unit unit fuse and found it open. Replaced fuse and tested unit unit would not heat. Tested the TOD censor on the back and found that open as well. Replaced the TOD and tested unit. Unit is working as designed. Call complete.

Near Westlawn Dr, Waco, TX 76710
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFF507ESS00 "Arrived onsite for a refrigerator with ice forming under the deli drawer and the ice maker bin with wet cubes. The unit was unplugged and defrosted when I arrived. I found the bottom of the RC compartment full of water under the deli drawer indicating a clogged drain line. I explained to mr that if this happens it can also cause the coil to frost over and not get the FC to 0 degrees also causing wet ice. The drain needs to be cleared. The customer mentioned the left door pops sometimes. Mr showed me the noise. It sound like the cam/bushing is dry. Ordering both and explained to mr that if they were bad we would add them on when we returned or it’s possible that it might just need some dielectric grease added. Also ordering door cam.; ordrng 1 W10836964 (PAN-DRIP) and 1 WPW10505294 (CAM-DOOR)"

Near Appennini Way, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL KDTE234GBS0 Arrived on site to test unit for 7it not draining. Test unit and found drain motor not working correctly. Replaced drain pump test unit and unit draining as designed job complete no leaks present at this time.

Near E 4th St, Austin, TX 78702
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for ice door to housing not sealing and faulty fan motor. Installed a new door,checked seal good,installed a new fan motor ran diagnostics good air flow"

Near Brentwood Dr, Austin, TX 78737
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for no ice. Ran diagnostics ice dumped,ran fill test passed,ran thermistor passed. Called tech support,per tech support removed bottom grill found at hinge harness is crimping and tearing into harness sleeve,per tech support needs a freezer door.

Near Shoal Creek Blvd, Austin, TX 78756
Brandon C.

Brandon C.

WASHER SAMSUNG WF42H5000AW/A2 "Arrived on site for customer complaint of unit not draining, found clog in drain pump filter, I removed clog, unit tested good. Service fee collected on cc."

Near K C Memory Ln, Dripping Springs, TX 78620
Al R.

Al R.

WASHER WHIRLPOOL CAE2745FQ0 "Arrived to inspect commercial washer not spinning properly.Called Whirlpool commercial line and spoke with STEVEN.I was directed to replace the actuator.Removed and replaced the actuator.Calibrated and tested the unit and unit tested as designed.All water lines were dry at the time of service..Job complete"

Near Bundrant Dr, Killeen, TX 76543
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW1 "arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which sounded like under like gears stripping. I placed the unit in diagnostics showing no error codes and ran a manual water fill then tested agitation on high and low. Once the unit filled above the washplate, I could hear the noise. I replaced the clutch and retested and the noise was still there. I inspected the washplate and it was good. I advised the customer that I would have to replace the gearcase. I am ordering the gearcase No water leaks observed during service.; ordrng 1 W10811956 (GEARCASE)"

Near Sierra Mar Loop, Leander, TX 78641
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRFF302ESS01 "Arrived on site for loud noise and freezing gin fresh food found some ice build up around fan housing,closed damper powered unit on found cold air entering around damper enclosure. Added sealer around enclosure checked air flow with damper closed no air flow. Changed defrost setting,adjusted door and door seal."

Near Canyon Rim Dr, Dripping Springs, TX 78620
Jacob S.

Jacob S.

DISHWASHER BOSCH SHP65T55UC/02 Arrived onsite to put back on spray arm to unit. Was able to snap spray arm back in place. Tested unit. Unit test good. No leaks at this time. Job complete

Near Witte Rd, Kyle, TX 78640
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived onsite for refrigerator having ice buildup around the evaporator. Ran diagnostics and found that the evaporator thermistor is not reading correctly. new evaporator harness was installed. Tested unit and everything is working properly. Complete

Near Appellation, Canyon Lake, TX 78132
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT710PAHB0 "Arrived on site and found unit operating with no error codes and operating up to specifications. Inlet water temp still under recommended 120f, informed customer on design and plastics not drying as a result of energy regulations. Customer not satisfied. But questions answered."

Near E Palm Valley Blvd, Round Rock, TX 78665
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site for leaking dish washer . Found unit in model home . Found dish soap is being used in unit . Ran a couple flushes to clean out soap. No other water leaks detected at time of service . Job complete .

Near Crystalbrook W, Austin, TX 78724
Robert J.

Robert J.

WASHER WHIRLPOOL WETLV27HW0 Arrived onsite for washer not spinning clothes dry. Ran diagnostics and found the motor was not working to spin the basket. Replaced the run capacitor and there was no change. Ordering parts office to reschedule ; ordrng 1 W11417071 (WIRE HARNESS LOWER )

Near Sundance Parkway, New Braunfels, TX 78130
Paul R.

Paul R.

FREEZER KITCHENAID KBFN502ESS00 "Arrived onsite for a refrigerator with ice build up in the FC. I found the FC door partially open and frozen in place. I explained to the customer that the unit would need to be defrosted before we could do anything with the unit. W11036566 MOTOR-EVAP, W10524056 HEATER, W10602825 WIRE-JUMPR, WPW10739408 CNTRL-ELEC, & Parts Research/FC evaporator thermistor.; ordrng 1 PARTSRESEARCH (FC EVAPORATOR THERMISTOR) and 1 W10524056 (HEATER) and 1 W10602825 (WIRE-JUMPR) and 1 W11036566 (MOTOR-EVAP) and 1 WPW10739408 (CNTRL-ELEC)"

Near Bit Ln, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

MICROWAVE MAYTAG MMV4206FZ2 Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Replaced micro switch and tested unit. Unit is working as designed. Call complete.

Near Paisley Dr, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for loud noise. Removed evaporator cover,ran diagnostics unit would not enter defrost,called tech support ran diagnostics optics 6 main control powered on heater,thermistor and the fuse passed,per tech support need to replace the user interface control. ; ordrng 1 W11330971 (UI)"

Near Carlsbad Dr, Austin, TX 78738
Scott  M.

Scott M.

WASHER WHIRLPOOL CAE2765FQ0 "Arrived on site ,replaced spluch ,belt and shield . Ran calibration and test wash . All checked normal. No water leaks detected at time of service . Job complete ."

Near Grover Ave, Austin, TX 78756
Andy  B.

Andy B.

WASHER MAYTAG MHW6630HC0 Arrived on site for washer with bellow issues. Inspected unit and found bellow spring assembly popped loose. Inspected spring assembly and bellow and both are in good condition. Placed spring back on and tested unit. Watched unit in quick cycle and all operations are normal. No water leaks present at time of service.

Near Gale Meadow Dr, Pflugerville, TX 78660
James C.

James C.

DISHWASHER FRIGIDAIRE FGID2466QB7A Arrived on site and found incorrect console. Installed control and tested operation. Found console not responding to input. Unit will need correct console and ui boards to repair; ordrng 1 5304517587 (UI) and 1 5304517591 (DISPLAY) and 1 5304520552 (CONSOLE)

Near Pleasant St, Gatesville, TX 76528
Jonathan  S.

Jonathan S.

DISHWASHER LG ldf6920st "Arrived on site for dishwasher stopping mid cycle. Performed diagnostics and tested in normal operation and monitored. When unit stopped and powered back on display was flashing power failure. Tested voltage to unit and found voltage did not drop. Called tech support and spoke with Collin, he stated that failure is within main control.

Near Sinuso Dr, Georgetown, TX 78628
Paul R.

Paul R.

OVEN KITCHENAID KOSE500ESS04 Arrived onsite for a oven not coming on again. I found the thermal fuse open. I replaced the fuse. On further inspection I found a long white bread tie in the cooling fan. I removed it and took a pic of it. I tested the oven and found the cooling fan working as designed. I checked the door gasket and found it in good condition but it was flattened out. I showed the customer how to reshape the door gasket. I called techline and spoke with Butch SR # 7727112405 and gave him my findings. Butch agreed that the unit should be working as designed now. Call complete.

Near Scotsman Dr, Austin, TX 78750
Wesley P.

Wesley P.

DRYER MAYTAG MEDB835DW4 Arrived on site and think motor will need to be replaced to repair whine when motor is running. Returning to repair with motor and blower and foot on order. ; ordrng 1 49621 (foot) and 1 PADS

Near Borromeo Ave, Pflugerville, TX 78660
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDF331PAHS0 "arrived on site to inspect dishwasher upper rack falling. Upon further inspection, the customer advised that the stop on the upper rack was missing as is a wheel. I found the upper rack right stop missing and a wheel missing form the upper rack front right wheel assembly. I removed and replaced all four wheels and installed a stop from my van stock (WPW10082861) and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

Near Deering Creek Ct, Leander, TX 78641
Al R.

Al R.

COOKTOP WHIRLPOOL WFE505W0HB1 Arrived to install previously ordered part.Removed and replaced the defective small element.Reassembled and unit tested as designed and began heating.Customer satisfied.Job complete

Near Prewitt Ranch Rd, Killeen, TX 76549
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site for refrigerator making noise and not cooling. Inspected unit and work area. Found ice buildup on FC evaporator. Performed diagnostics mode and tested defrost sensor and found opened. Gained access to evaporator fan assembly and tested sensor and found opened. Will need to replace evaporator fan motor assembly. Removed failed evaporator fan motor assembly and installed new. Tested operation. All tested good, no water leaks detected.

Near Bumble Bee Dr, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no lights. Power cycled unit same issue,checked harness good voltage entering led module diagnosed failed led control. ; ordrng 1 W10854032 (LED) and 1 W11033329 (LED CONTROL) and 1 WPW10453401 (POWER SUPPLY)"

Near Matthews Ln, Austin, TX 78745
Lou S.

Lou S.

DRYER WHIRLPOOL WED8500DC4 "arrived on site to inspect dryer door damage. Upon further inspection, I found that the outer door panel was warped at the bottom of the door. I removed and replaced the outer door panel and nameplate and tested. The unit is operating as designed. No lint observed during service, job completed."

Near Shumard Bluff Dr, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KDTM354ESS3 "Arrived on site and found dishwasher door is not closing properly it hangs up on the right hand side, uninstall dishwasher from location and after straightening tub it will now close properly. No water leaks from connections at time of service, job complete"

Near Harper Park Drive, Austin, TX 78735
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL GI15NDXZS0 "Arrived on site and found circulation pump is not working, Observed ice machine until a sheet of ice was formed.No water leaks detected at time of service, job complete."

Near Bee Caves Rd, Rollingwood, TX 78746
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for customer complaint of unit not making ice, found water inlet tube was frozen and broken causing unit to leak up top. Ordering water tube. ; ordrng 1 W11415785 (WATER INLET TUBE)"

Near Bridle Path, , TX 78620
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and repaired by installing hi loop. No other apparent issues. Just backwash. Unit is now operating as designed.

Near High Point Cove, Round Rock, TX 78664
James C.

James C.

REFRIGERATOR JENN-AIR JFX2897DRM02 Arrived on site and tested operation. Found unit off and no refrigerant in system. Inspected for dye and found valve seal bad in drier and refrigerant has leaked from drier. Installed new drier and charged with 5.5oz 134a. Tested operation and found unit working properly. Job complete

Near Castleman Creek Rd, Hewitt, TX 76643
Richard P.

Richard P.

WASHER WHIRLPOOL WFW3090GW "Arrived onsite for the washer not draining properly. Ran diagnostics and found error code for a long drain. Open up filter and saw a piece of corded string caught in the drain pump motor. Removed string and drain is still not working properly. Needs a drain pump. ; ordrng 1 WPW10605427 (pump-water)"

Near Enfield Rd, Austin, TX 78703
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB965HC0 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced module and tested unit. Unit is working as designed. Call complete.

Near Paisley Dr, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC302ESS02 "arrived on site to inspect refrigerator freezer door opening crooked. Upon further inspection, the customer pulled on the left side of the FC door handle and showed me that the FC door opens crooked. I advised the customer that it’s normal for that to happen as long as the door closes correctly and secures. I showed the customer the difference in the rails and why it’s opening like that and recommended that they open the door by pulling from the middle of the handle. I advised the customer to report to whirlpool if when they open the door from the left side and the door won’t close all the way. Unit is operating as designed. No water leaks observed during service, job completed."

Near Mazarro Dr, Leander, TX 78641
Jonathan  S.

Jonathan S.

VENTHOOD UNKNOWN WVU37UC0FS1 Arrived on site for venthood exhaust motor only works when lights are turned on. Inspected unit and work. Gained access to control and verified wiring. Found black and yellow wires wired wrong according to wire diagram. Corrected and wiring and tested unit. Found unit operating correctly. All tested good.

Near Star Ln, Houston, TX 77057
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite for the ice machine not making ice. Ran diagnostics and found that the condenser fan motor does not come on. Compressor comes on for 2seconds and than shuts off. Found that the compressor burnt up due to the condenser fan motor not working. Will need a complete sealed system repair.

Near Norwalk Ln, Austin, TX 78703
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED7000DW2 "(DM) Arrived on site for dryer not heating up. Inspected unit and work area. Performed diagnostics mode, unit showing no power on L2. Tested voltage Will unit was under load, showing 123V from L2 to neutral, and no voltage from L1 to L2. Advised customer that power source is incorrect."

Near Reinhardt Blvd, Georgetown, TX 78626
James C.

James C.

REFRIGERATOR JENN-AIR JFFCC72EHL01 Arrived on site and tested operation. Found dispenser not dispensing water. Removed filter and reinstalled and found unit dispenses water every time the filter is removed and installed. Called tech line and spoke to David #7727111967. Unit will need pressure regulator installed with pet line before further testing can be done based on service pointer W11394954A. ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (REGULATOR ) and 1 W11330490 (panel-ui)

Near Co Rd 137, Gatesville, TX 76528
Jonathan  S.

Jonathan S.

DISHWASHER GE GDT580SSF5SS "Arrived on site for dishwasher not filling with water. Performed diagnostics mode and checked fault codes. No faults found. Ran unit in normal cycle and found unit filling with water. Found motor running intermittently. Tested voltage at control when unit was in wash mode. Tested voltage at main control and found 18 volts going to motor. Found fail control. ; ordrng 1 WD21X22276 (CONTROL BOARD KIT)"

Near Southcross Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for melted touch pad. Ordering new touch pad W10879583. ; 1 W10879583 (SWITCH MEMBRANE )

Near Ann Taylor Dr, Austin, TX 78745
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 arrived onsite and called techline to report foamed in drain, attempted to thread drain with weed walker line. I informed them that I could force a thin driver through the foam and see it both ends but water and twine did not make it through.

Near Scoria Dr, Pflugerville, TX 78660
Brandon C.

Brandon C.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of unit not cooling in fresh food section, found evaporator covered in ice, and foam insulation cracked, ordering foam insulation, wire harness, thermistor, and controls. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10555478 (insulation) and 1 W10776331 (cntrl-elec)"

Near Platte Pass, Austin, TX 78734
Lou S.

Lou S.

VENTHOOD UNKNOWN WVU37UC6FS0 "arrived on site to inspect venthood dent. Upon further inspection, I found a small dent in the upper right side approximately 2 1/2 inches from the top corner of the venthood. I contacted Techline and spoke to Scott and advised of my findings. Scott provided File #7727105442 and advised to let the builder/customer know to contact Whirlpool customer service and provide the file number given. I contacted the builder and he met me at the home and provided him with a brochure with the file number and they signed for the receipt. Job completed."

Near Council Springs Pass, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC5 "arrived on site to inspect washer lid damage. Upon further inspection, I found in the top right corner where it appeared that the plastic is broken near the trim. I removed and replace the lid and tested and it operating as designed. No water leaks observed during service, job completed.

Near Shumard Bluff Dr, Leander, TX 78641
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and found icemaker lower mounting point is broken. Replaced ice maker and cycled it manually to confirm correct operation. No water leaks from connections at time of service, job complete; ordrng 1 WPW10300022 (icemaker)"

Near Rialto Blvd, Austin, TX 78735
Jacob S.

Jacob S.

DRYER MAYTAG MEDB835DW4

Near Ken Caryl Dr, Austin, TX 78747
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer leaking . Found a tear in bellow at about the 3 o’clock position . Replaced bellow , all checked good . No water leaks detected at time of service . Job complete ."

Near Bird Call Pass, Austin, TX 78754
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW6620HC0 Arrived on site for water leaks . Found all connections dry . Did find water up around air vent on top of drum . Ran test wash couple of times with top and back off . Nonwater leaks detected .

Near Bird Call Pass, Austin, TX 78754
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged door. Replaced door test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit for unit being damaged. Found front panel scratched will order new front panel W11230181 office to reschedule. ; ordrng 1 W11230181 (FRONT PANEL ) and 1 W11230181 (FRONT PANEL )

Near Guadalupe St, Austin, TX 78701
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS01

Near Stirrup Dr, Spring Branch, TX 78070
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDF520PADW3 Arrived onsite for the dishwasher not draining. Ran diagnostics and found that the drain pump is not working. Installed new drain pump and dishwasher tested good. And no leaks present. Complete.

Near Blue Heron Run, Wimberley, TX 78676
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived onsite for the refrigerator not cooling. During testing found that refrigerator temperature is 65 degrees and the freezer temperature is at 60 degrees. No frost pattern on evaporator. Defrost is not on. Capillary tube is slightly cold. Compressor is running but not working. Will need a compressor. Sealed system repair needed. Ordering compressor and dryer. ; ordrng 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

Near Springtown Way, San Marcos, TX 78666
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FC1 "Arrived on site for washer that was getting an LF code. Inspected unit and work area. Placed unit in service diagnostics and found an F8 E1 (long/no fill), F0 E3 (overload), and F2 E1 (UI stuck button) codes. I placed the unit in an auto test cycle and unit worked as designed. The client wanted us to test a regular cycle and the unit would not fill. Unit would not fill and would flash LF code after 12 minutes of sensing. The unit would not buzz like I was trying to fill. Replaced control and still had same issue. Replaced valve and unit is working as designed. Call complete."

Near Bosque Blvd, Waco, TX 76710
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KSRS25ILWH01 Arrived on site to diagnose a refrigerator with low cooling in the RC. Checked diffuser and found no air coming through diffuser. Let it sit with door open and door switch closed and diffuser never opened. Temp just kept increasing. Installed new diffuser and thermistor and retested. Airflow increased immediately. All is now working as designed.

Near Shelter Cove, Austin, TX 78730
Jonathan  S.

Jonathan S.

VENTHOOD JENN-AIR JXW8036WS0 "(DM) Arrived on site for vent hood grease and charcoal filter indicator light being on. Hood vent is vented outside no charcoal filter installed. Turned charcoal filter indicator light permanently off, according to owners care guide with unit vented out charcoal filters are not needed. Inspected fan motor and found no charcoal in place . Instructed customer on how to turn off the grease filter indicator light off, by holding the fan power increase button down for 5 seconds.

Near Covington Cove, Georgetown, TX 78628
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived onsite for unit leaking water from ice maker. Tested unit. Found that the hose from the top that fills in the water, was not secured in place. Causing water to leak every where. Pushed in the tube further. Tested unit. Unit test good. No leaks at this time. Job complete"

Near W 5th St, Austin, TX 78703
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for unit being dented. Looked at unit. Unit top was dented. Replaced top. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for UI control panel not responding. Tested unit. Found the UI panel to unit working correctly. No leaks at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for top dented to unit. Looked at unit. Top was dented. Replaced top. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site to test unit for door being damaged. Replaced door test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for damaged handle. Replaced handle test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator with a buzzing noise coming from the FC fan. I confirmed the noise coming from the FC fan. I ran all thermistor test and ran test 38 short forced defrost. I found the unit going into defrost and the defrost heater working as designed. I found the FC coil completely frosted up. I advised the customer on replacing the fan and harness assembly. I found a small air gap on the top right corner of the door gasket but the gasket is in good condition. I defrosted the coil and replaced the fan. I corrected the door gasket. I checked the seal on the evaporator drain. Call complete.

Near Dogwood Trail, Cedar Park, TX 78613
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL KFIS29BBMS02 "Arrived on site for refrigerator ice melting in bin and refreezing. Measured temperature in FC at 6°. Measured temperature in ice container at 22°. While measuring temperature in FC ice maker cycle and dropped ice and filled. Found ice cubes at full size. Found when ice maker filled water was leaking from ice maker into ice container. Inspected ice maker mold and found water leaking out of left side. Placed level on all 3 shelves and found unit leaning to the left and causing ice maker to leak. Called tech support and spoke with Kevin. Performed diagnostics mode, tested all fan operation, inspected RC and FC evaporators with UV light and found no signs of seal system leak. Confirmed ice container temperature with Kevin, due to unit cycling then measuring temperature 22° would be n range. Leveled unit and place in basic defrost cycle. All operations tested good, no water leaks detected at time of service. (SR#7727087010)"

Near Gabriel Woods Dr, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit having damaged cabinet. Looked at unit. Found that cabinet inside is damaged took pictures. Called Techline. Got SR#7727084806. Customer will decide what will ultimately happen with unit. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Richard P.

Richard P.

WASHER MAYTAG MVWC565FW1 Arrived onsite for the washer not working properly. Ran diagnostics and found no issues with the washer all functions worked except for the hot water. Customer stated that the hot water line coming from the house is not working so they wash in cold water. Cold water valve works good. Customer stated that the washer does not fill up with water. Ran a regular cycle with deep water wash cycle selected and washer filled up to normal capacity. Customer was not satisfied with the results. Advised customer that there is nothing I can do to make the washer add more water. That the washer is working as designed. Complete

Near Journeys End, Seguin, TX 78155
Scott  M.

Scott M.

OVEN WHIRLPOOL KFGG500ESS2 Arrived on site for oven in range running under temp . Found sensor wasn’t ohm correctly . Replaced probe and recalibrated oven . Ran preheat couple time to verify temp with meter . No gas leaks detected at time of service . Job complete .

Near Doc Reeves St, Austin, TX 78723
Lou S.

Lou S.

WASHER MAYTAG MVWC565FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F5E2. Cleared the code and continued with testing. The unit failed to lock the lid. I found that the lid lock was broken. I removed and replaced the lid lock assembly and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Rutherford Dr, Leander, TX 78641
Al R.

Al R.

DRYER MAYTAG MEDX655DW0

Near Basalt Dr, Killeen, TX 76549
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for the refrigerator not cooling. Took temperatures 31 degrees in refrigerator. 27-26 degrees in freezer. All fans are working damper door is working. Compressor is hot to touch. Low side line is warm and high side is extremely hot. There is very little frost pattern on evaporator. It will need a sealed system repair. Need authorization for repair. 3 hours for repair and sealed system tech needed for repair. Office to schedule.; ordrng 1 ORDERINGONEAUTHORIZATION (NEED AUTHORIZATION FOR REPAIR )

Near Ridge Oak Dr, Wimberley, TX 78676
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for a refrigerator with neither compartment cooling. I found the suction side going into a 20 psi vacuum in both compartments and showing 70 psi on the high side in both compartments. I found no signs of a refrigerant leak on the coils or around the compressor. I suspect a leak but can’t find one at this time. It was already noted from a previous visit that JC had determined the leak was in the chassis and called techline referencing the call with an SR number.

Near Harvest Dance Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER MAYTAG MVWC565FW2 "arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error code F5E2. Cleared the code and continued with testing. The unit failed to lock the lid. I found that the lid lock was broken. I removed and replaced the lid lock assembly and retested and the unit is operating as designed. No water leaks observed during service, job completed."

Near Rutherford Dr, Leander, TX 78641
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC1 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics and tested ad the unit operated as designed. Customer advised that the unit squeaked intermittently during the wash cycle. I tilted the unit back and found the rotor had been rubbing on the drain pan due to the unit legs aren’t level and raised. I lowered the legs and leveled the unit and retested. Also found that the suspension rods are bad as the drum/basket bounces around. I advised the customer of my findings and am ordering the suspension rods and scheduled return service No water leaks observed during service.; ordrng 1 W11130356 (suspension)"

Near Prickly Pear Cove, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER BOSCH SHPM98W75N "Arrived on site and inspected dishwasher and found E09 error code, washer will run but will not dry, lid drain pump cover is missing and will need to be replaced. Dishwasher will need to be removed completely and laid on its back to replace heat pump. Will schedule for two hours on return visit, kitchen has wood floors. No water leaks from connections at time of service.; ordrng 1 00611322 (LID DRAIN PUMP COVER) and 1 00645038 (MICRO FILTER)"

Near Cypress Point W, Austin, TX 78746
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and installed new harness. Tested operation and found no voltage from control to wash motor. Installed new control and found wash motor has also failed. Installed wash motor and tested. Unit now functioning properly. Job complete

Near Sierra Blanco Loop, Georgetown, TX 78633
Brandon C.

Brandon C.

FREEZER WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of frost in freezer section, found damper to be functional at time of service, if problem continues will need damper control."

Near Dayridge Dr, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for diagnostics on icemaker, upon inspection I found the customer was not waiting for the ice door to open to dispense, Causing crushed ice during cubed function, ordering UI due to minor delay in opening functions per customer. Office to reschedule ; ordrng 1 W10353552 (SEPARATOR) and 1 W11114471 (UI)"

Near Lorne Rd, Canyon Lake, TX 78133
Brandon C.

Brandon C.

WASHER WHIRLPOOL MHW8200FW0 "Arrived on site for customer complaint of unit not spinning clothes out, I put unit into diagnostic mode, no error codes were present, I ran diagnostic tests, unit passed all tests. Replaced control board as instructed by service pointer. Unit tested good"

Near Golf Crest Ln, Lakeway, TX 78734
Al R.

Al R.

DISHWASHER FRIGIDAIRE FFBD2406NB9B Arrived to inspect dishwasher.Customer and husband advised they were selling the house and were simply going to purchase a new unit.No services needed.

Near Canterbury Trail, Georgetown, TX 78626
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to install evap fan . Found other things of concerne that will need to be addressed to complet repair properly . May need two hrs for repair .Ordering fan, all controls ,cover .dampner. Steamed out evap . No water leaks detected at time of service . C notes . Please call to set return; ordrng 1 MAYNEEDTWOHR and 1 W11087438 (EVAP FAN) and 1 W11256332 (EVAP COVER ) and 1 W11294907 (IM) and 1 W11330971 (UI) and 1 WPW10248595 (control) and 1 WPW10248595 (control DELI) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec DAMPENER )"

Near Avenue H, Austin, TX 78751
David  Z.

David Z.

ICE MACHINE KITCHENAID KUIO18NNZS0

Near River Hills Rd, Austin, TX 78733
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onsite for refrigerator icemaker not working. Ran diagnostics and found no response from the icemaker at all. Icemaker locked in harvest position. Ordering new icemaker and UI console. ; ordrng 1 W11330486 (CONSOLE UI) and 1 W11099789 (icemaker)

Near Bankhead Dr, Austin, TX 78747
Paul R.

Paul R.

WASHER AMANA NTW4516FW3 Arrived onsite for a washer that the delicate cycle doesn’t work at all and has to run an additional drain and spin cycle and it doesn’t drain all of the water out of the basket. I checked stored error codes and found an F8E1. I found the cod water valve filing slow. I replaced the aloe and tested the unit. The unit is working as designed. While repacking the valve I found the fill hoses installed backwards with the strainers at the machine valve instead of the wall valves. I explained this to ms and explained that I would change the hoses out with new ones Incase debris is trapped inside them. Call complete.

Near Balcones Club Dr, Austin, TX 78750
David  Z.

David Z.

OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site to diagnose safety issue with oven almost burning customers feet. Arrived to check out unit and unit is mounted under the counters, and only has about 4 inches or so of space from the vent to the floor. Because of where the unit is mounted it is going to blow the hot vented air onto the floor and cause it to heat up. This is not due to the design of the unit, but due to it being an under counter location blowing in the floor. Unit is working as designed. Also advised the customer to remove tinfoil from the bottom of the unit, as it can melt and destroy their finish. Called Whirlpool safety and reported findings.

Near Vista Verde Dr, Austin, TX 78732
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIX505ESS1 Arrived onsite for the ice machine not making ice properly. Ran diagnostics and found no issues. Ran a cycle and noticed that there was water leaking from the filter housing causing the ice to melt while it was on the grid. Removed filter and customer stated that they have a filtration system in the house so I told them there is no need for a filter. But once I removed the filter the water stop leaking. Waited a little to make sure that the ice sheet was being made properly. And it is. Advised customer to monitor.

Near Oak Bluff Trail, New Braunfels, TX 78132
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to inspect ice maker, upon inspection found ice maker producing and filling, solenoid tested good and ice door worked, replaced impeller to make better contact with ice arm, all functions worked. Job complete"

Near Presidio Ct, Canyon Lake, TX 78133
David  Z.

David Z.

DRYER LG DLE7200VE "Arrived on site to diagnose dryer that had a fairly consistent metal rattle coming from it. Customer was able to reproduce noise, and you could hear rattling if you lights bang on the top. Removed front panel and checked inside for any loose components. Slightly bent bracket on heating element to increase fit against back panel and vent. Retightened all screws on front panel and lid. Found one of the rear brackets was slightly loose and possibly a tiny bit bent. Tightened bracket and reattached for a tighter fit. Retested unit and found noise was almost completely gone. Advised customer that there will always be a tiny bit of cabinet rattle and noise coming from it, but they did agree that the noise they heard was eliminated. All is working as designed. Call complete."

Near Pearce Rd, Austin, TX 78730
Lou S.

Lou S.

OVEN WHIRLPOOL WOS72EC0HS01 "arrived on site to inspect wall oven display issues. Upon further inspection, I found the unit display blackened with lines running through it. I removed and replaced the console UI and programmed it ad tested it and the unit is operating as designed. I advised the customer to connect the unit to WiFi in order to receive any further software updates from Whirlpool. Provided the info to the Whirlpool Connect Team 866-333-4591. Job completed."

Near Beramo Bend, , TX 78641
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer explained what the previous techs had diagnosed and then advised that since the UI had been replaced, the measured water fill doesn’t work. The part ordered was the left pantry switch, so when I went to replace it, I found that the switch was not connected correctly and when the switch was slightly moved to one side or the other, the lights would flicker off and on. I disassembled the shelf that the switch is in and found both wire connectors were barely touching the switch connectors. Once I connected them firmly and tested, the unit began to operate as designed. I advised the customer of my findings repairs. No water leaks observed during service, job completed."

Near Simbrah Cove, Cedar Park, TX 78613
Paul R.

Paul R.

OVEN WHIRLPOOL KEBS208DSS8 Arrived onsite for the oven with an F6E2 error. I found the key pad defective on the oven. I gave the customer parts numbers to try and locate the part and explained that we couldn’t get because it was discontinued.

Near Randy Rd, Austin, TX 78726

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