Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8767 customer reviews

James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Found loud ticking sound while unit running. Found tensioner pulley causing noise. Installed new from service kit and tested. Unit tests good. Job complete

Near Crane Crest Dr, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL ED25DQXDW02 Arrived to inspect unit not turning off. Found black wire on timer not installed. Corrected and tested properly

Near Melanie Cove, Georgetown, TX 78633
Eman J.

Eman J.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for dishwasher. Found that dishwasher track is faulty ordering, adjuster W10712395, track WP3385089, dish-rack adjuster WPW10195839, positioner WPW10195840. ; ordrng 1 W10712395 (adjuster) and 1 WP3385089 (track) and 1 WPW10195839 (dishrack adjuster) and 1 WPW10195840 (positioner)"

Near Larkwood Dr, Austin, TX 78723
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the RC & FC lights not working. I removed and raced the LED control and tested and the lights came on. Also, I found the deli control wasn’t lit up. I removed the control and found a small amount of water inside the deli door cavity. When I removed the control to clean up the water, the interior lights began to flicker. Customer advised that the unit is not making ice. I tested the ice maker in diagnostics test #56-no errors. Tested in test #57 and the ice maker operated as designed, but there was no ice in the bin. I found a large amount of ice built up on the FC evap cover. I was unable to get good temp readings due to the unit doors being opened too long. I am ordering the HV control, UI, FC evap motor/harness & deli control and scheduled return No water leaks observed during service. I had the customer sign a waiver of damages from defrosting the refrig

Near Anderson Bluff Dr, Cedar Park, TX 78613
Clif L.

Clif L.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found failed pump and motor assembly. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near N Wheat Rd, Belton, TX 76513
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site and inspected dishwasher and found water to dishwasher is not turned on at source. After correcting ran a diagnostic cycle and it is operating properly. No water leaks detected at time of service, job complete"

Near Ray Charles Dr, Austin, TX 78745
Al R.

Al R.

DRYER MAYTAG MEDE500VP0 Arrived to inspect front load dryer not heating. Confirmed the complaint and removed and replaced the defective element. Reassembled and unit tested as designed.Job complete

Near Glass Mountain Dr, Killeen, TX 76542
James C.

James C.

MICROWAVE GE JVM3160DF4WW Arrived on site and found handle has broken off of door. No signs of misuse. Installed new door and tested. Job complete

Near Stillman Valley Rd, Florence, TX 76527
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived onsite to replace previous diagnosed parts. Replaced parts, tested system everything works as designed. Job complete. Ordering lid pantry WP67005930; ordrng 1 WP67005930 (lid-pantry)"

Near W 12th St, Austin, TX 78703
Eman J.

Eman J.

WASHER MAYTAG MHW6630HC0 Arrived onsite for washer not completing wash cycle. I tested the system it went through the full cycle with no error codes. Everything works as designed. No water leaks at time of service. Job complete.

Near Kelton Dr, Austin, TX 78754
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven panel not working. Tested and inspected unit and found failed UI panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Antioch Ave, Pflugerville, TX 78660
Tyler B.

Tyler B.

WASHER WHIRLPOOL WFW94HEXL0 "Arrived to inspect unit shutting down during cycles, found unit drain pump would heat up and shut down. Replaced pump and tested properly

Near Daniel Crossing, Liberty Hill, TX 78642
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site and inspected range and found door is not closing properly, reset hinges and it operating properly. Also leveled range, job complete"

Near Abana Way, Austin, TX 78748
Noah D.

Noah D.

VENTHOOD GE JV348L2SS "Arrived on site to inspect upper venthood for not venting, tested with paper and hand above microwave as well with no issues. Uncovered and watched fan with no extra movement or problems. Complete"

Near Dragon Fly, Spring Branch, TX 78070
Kevin B.

Kevin B.

DISHWASHER GE GLD5800L15BB "Arrived on site and inspected dishwasher and found it is 29 years old, tub is bowed outward, door no longer closes Hinges are rusted to the point where they are no longer engaging The structure of the dishwasher is not secure, not water tight,

Near Creeks Edge Pkwy, Austin, TX 78733
Richard P.

Richard P.

WASHER WHIRLPOOL WTW5005KW0 Arrived onsite for the washer not going through cycles. Ran diagnostics and found no error codes. Tested all the functions of the washer and all tested good. Could not duplicate the issue the customer is experiencing. Found no issues at this time. Washer is working to manufacture specs. Complete

Near Cox Rd, Blanco, TX 78606
Robert J.

Robert J.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace panel. After replacement test operation all functions working.

Near Foremost Dr, Austin, TX 78745
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site to test unit for door not closing. Found broken hinge,replaced hinge test unit and unit test good job complete."

Near W Slaughter Ln, Austin, TX 78749
Lou S.

Lou S.

FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site to inspect freezer not cooling. Upon further inspection, I found the unit unplugged. I plugged the unit in and when the compressor came on it was making a gurgling noise. I checked amp draw to,the compressor and it read 1.52amps. I checked the evaporator after approximately 10 mins of operation and it was dry/no frost pattern. I am ordering the sealed system consisting of the compressor, dryer, access valve and evaporator. Also a CNOTE-2 HOUR JOB AND CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Unit was left unplugged.; ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10750851 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"

Near Bar K Ranch Rd, Lago Vista, TX 78645
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site to inspect fridge for leaking issues, upon inspection found residue and leaks in dispenser area, replaced water valve and retested for leaks, no problems found. Complete"

Near Lisa Ln, San Marcos, TX 78666
Chase S.

Chase S.

REFRIGERATOR n/a "Arrived on site. Uninstalled built in refrigerator, disconnected water supply and left on floor skid. Customer will call office when ready to reinstall unit.

Near N Poppy Hills Cove, Georgetown, TX 78628
James C.

James C.

COOKTOP WHIRLPOOL KECC607BBL02 Arrived on site and found right rear corner of top broken. Also found counter top cracked at same spot of cooktop. Showed damage to project manager before repairing. Took photos of damage to top and countertop. Installed new cooktop and tested. Unit tests good. Job complete

Near Waters Edge, Horseshoe Bay, TX 78657
Eman J.

Eman J.

WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for washer not working. Tested system, everything works as designed. Job complete."

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE504DSS0 "Arrived on site for customer complaint of UI panel not working, found failed panel, I replaced panel, unit tested good.

Near Bella Montagna Cir, Austin, TX 78734
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived for the 3rd time to inspect leaking at the dispenser.Added both the pressure valve and tube.Unit wouldn’t dispense, so I called Whirlpool Tech line and spoke with BUTCH.Advised him of my findings and parts installed.System was down, so no notes were added from Techline.

Near Halter Dr, Copperas Cove, TX 76522
Al R.

Al R.

WASHER FRIGIDAIRE LTF7000EG0 Arrived to inspect front load Frigidaire washer not starting.Confirmed the complaint and removed and replaced door latch.Reassembled and unit tested as designed.All water lines were dry at the end of service.Job complete

Near Eldie Ct, Killeen, TX 76543
David S.

David S.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for microwave not heating. I inspected unit and work area. I found the fuse was broken. I replaced the fuse, cap, diode, and magnetron. I plugged the unit back in and the fuse blew again. I checked the wiring and found one of the interlock wired wrong, I corrected the wiring. I powered the unit and and could hear it chatter when trying to heat. I replaced both interlocks and and the control board..; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)"

Near Agostino Dr, Hutto, TX 78634
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GX5FHTXVY07 Arrived onsite for refrigerator that was leaking out of the bottom and was making hollow ice. Inspected unit and work area. Customer advised he only real problem was the leaking issue. Removed freezer evaporator and found drain hole plugged up with ice. Steamed out ice obstruction and removed ice buildup. Unit is draining and working as designed. Call complete.

Near Las Moras Dr, Temple, TX 76502
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the FC rails, ice maker fan blower and UI failure I am replacing all parts. However, when I disassembled the FC door/drawers, I found a large crack in the liner starting at the evaporator drain and traveling to the opening of the FC section/door area. I contacted the office (MS) and advised of my findings.

Near Lakeland Dr, Lago Vista, TX 78645
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMC50522HB0 "Arrived on site to diagnose microwave that is not heating and had make some mist / smoke. On arrival found unit had no power to it. If you tap on the unit or slam the door hard enough you can see power flicker. Unit will not even stay on long enough to perform a test cycle. Unit is also NON SERVICEABLE. If we could perform a repair unit would need a control board and wiring harness to restore power to the other systems. Since unit is non serviceable from the Mfr, it needs to be replaced. No action we can take as diagnostic only was requested. Call complete."

Near Appaloosa Chase Dr, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC300ESS00 "Arrived on site for water leaking into ice bin. Diagnosed crack in icemaker housing causing water to leak from housing,replaced icemaker,ran icemaker through a cycle water filled icemaker with no leaks"

Near E 14th St, Austin, TX 78702
David S.

David S.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previous diagnosed parts. I gained access to the pump and motor assembly, removed the failed component and replaced new. I ran a test cycle and the unit operated as designed. No water leaks detected."

Near Meadowside Ln, Round Rock, TX 78665
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFE505W0JS0 Arrived on site to test unit for damaged cooktop and vent and panel. Replaced cooktop and vent will order new panel W11175518 office to reschedule ; ordrng 1 W11175518 (PANEL )

Near N Lamar Blvd, Austin, TX 78752
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTE104ESS2 Arrived to inspect unit not washing and broken adjusters . Found unit not pump and would need pump and adjuster kit. and 1 WPW10546503 (adjuster) and 1 WPW10605057 (pump and motor assy)

Near Chalk Bluff Ct, Leander, TX 78641
Brandon C.

Brandon C.

WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of unit leaking, found leak coming from dispenser, I replaced dispenser tested good."

Near Stirrup Dr, Dripping Springs, TX 78620
Chase S.

Chase S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to check refrigerator for not calling properly after last repair. Found fresh food evaporator fan not running. Also found fresh food evaporator completely frosted up due to fan operation. Defrosted evaporator and refit all harness connections to evaporator fan. Fan is operational and evaporator is clear allowing good airflow. Replaced user interface and made sure all shelves were level. Door is not scratched but just had a water mark underneath the dispenser. All checks good with the refrigerator job complete

Near Arques Ave, Round Rock, TX 78681
Keith D.

Keith D.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site and installed previous diagnosed part tested operation found unit working properly at time of service. Job complete

Near Burnet, TX 78611
Lou S.

Lou S.

WASHER MAYTAG MAV208DAWW "Arrived on site to inspect washer not spinning out clothes. Upon further inspection, I tested the unit in spin mode and it failed. I attempted on several different cycles to get the unit to function and it failed. I am ordering the transmission assembly, all brakes components, CNOTE-2 MAN JOB, CNOTE-2 HOUR JOB & CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 35-6918 (stator,brake) and 1 35-6615 (ht trans s) and 1 WP35-2017 (retainer-) and 1 21002010 (brake rotor) and 1 WP21001910 (spring- br) and 1 WP21002026 (snubber)"

Near Waterside Dr, Lago Vista, TX 78645
James C.

James C.

REFRIGERATOR GE ED2NHGXNQ00 Arrived on site and installed new ice door kit. Verified operation and found unit working properly. Job complete

Near S Timberhill Dr, Marble Falls, TX 78654
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived to inspect unit with no display. found console dead. Replaced and tested properly

Near Bluffview Cove, Georgetown, TX 78628
David S.

David S.

WASHER AMANA NTW4516FW3 "Arrived on site for washer not draining. I inspected the unit and work area. I found the drain line was full of derby and allowing the unit to drain. I removed the drain pump and hoses, I cleaned all hoses and drain pump out. I ran the unit through a test cycle, the unit operated as designed. I found the wall drain was clogged and over flowing. It’s in a garage. I cleaned up the water the best I could, and explained to the customer they will have to have a plumber come out to clear he all drain. Unit operated as designed,m no water leaks detected."

Near Rhea Ct, Austin, TX 78727
Lou S.

Lou S.

COOKTOP JENNAIR JIC4430XS00 "Arrived on site to inspect cooktop error codes. Upon further inspection, I found the unit showing F40. Attempted to test and due to the error code, it would not operate. I found service pointer W10556232A, and due to the error code, the pointer directs to replace the module. I had the customer sign a waiver of damages when removing glass cooktop. I removed and replaced the module and programmed the unit to #24 as stated in service matters tech sheet. Tested the unit and it operated as designed. Job completed."

Near Deepwood Dr, Lago Vista, TX 78645
Wesley P.

Wesley P.

MICROWAVE KITCHENAID KMLS311HSS6 "Arrived onsite and replaced lamps with correct parts with no change. Ordering control board to repair lighting issue. Office to reschedule. ; ordrng 1 W11129649 (PCBOARD), states that autho needed"

Near Crabtree Dr, Austin, TX 78750
David S.

David S.

WASHER MAYTAG MHW5500FW1 Arrive on site for washer not draining. I inspected the unit and work area. I found the unit showing fault code F9E1 long drain. I have the unit manually drain. I could hear the pump running and some water draining. I disassembled the unit and found the drain pump filter clogged. I removed the debris and cleared the hoses. I reassembled the unit and ran a test cycle. Unit operated as designed no water leaks detected. Job complete.

Near Winding Shore Ln, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to install cabinet seal due to damage while installing, replaced cabinet seal and installed dishwasher with proper screw holes and alignment. Complete"

Near Oaklawn Dr, New Braunfels, TX 78132
David  Z.

David Z.

VENTHOOD WHIRLPOOL KXD4636YSS0 "Arrived on site to diagnose downdraft stuck in the down position. Performed diagnostics on unit. Customer had removed the grease filters, making their micro switches open and unit stuck down. Was able to actuate switches to raise unit up, but as soon as I did unit would hit the top position, and slowly sink back down into the housing. This is a sign of failed torsion springs which can no longer hold the unit up

Near SANTALUZ Path, Austin, TX 78732
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Arrived onsite and found unit fill spout heater wire snapped. Ordering door to repair heater to correct ice production. Advised customer on wait time. Office to reschedule. ; ordrng 1 W11254958 (LEFT DOOR. )

Near Juniper Rim Rd, Leander, TX 78641
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GI6SARXXF06 Arrived on site for refrigerator that still not making ice. Inspected unit and work area. Tested unit thermistors and all checked good. Removed icemaker cover and try to jumper unit. Unit would not jump. Tested voltage at the icemaker and found proper voltage. Replaced icemaker and ice maker harness and tested unit. Unit jumped and filled with water. Told the customer to give the unit 24 hours to start making ice. Call complete.

Near Shirley Loop, Belton, TX 76513
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for cooling issue in fresh food. Removed evaporator cover,found drip pan warped,ran diagnostics fan not powering on,faulty thermistor. Replaced fan motor,drip pan and thermistor. Per service pointer W11092686E secured thermistor to correct location on suction line using foil tape and zip tie,secured evaporator to liner using clamps and a zip tie,secured back cover with 4 screws. Ran diagnostics checked air flow good,changed defrost setting to basic., used 1 W10836964 (DRIP PAN) from stock"

Near Big Horn Dr, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 "Arrived on site for no ice. Ran diagnostics,all test passed no errors on icemaker ran fill test no water entering icemaker, removed housing ohmed heater good,good voltage to heater, defrosted fill tube,ran diagnostics icemaker filled with water."

Near Estana Ln, Austin, TX 78739
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE505W0HS1 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced control board test unit and unit heating to 350 job complete.

Near W Slaughter Ln, Austin, TX 78749
Richard P.

Richard P.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for the washer leaking water out of the drawer. Upon inspection found that there is water residue on the drawer and on the side of washer. Replaced drawer and tilted back washer and washer tested fine and no leaks. Complete

Near Dancing Star, Johnson City, TX 78636
Luis M.

Luis M.

FREEZER UNKNOWN GAFZ30FDGB01 "Arrived on site for no cool. Fans running,removed compressor cover,found compressor extremely hot to the touch,removed starter,installed a new start powered unit on compressor not powering on diagnosed a defective compressor. Ordered compressor and filter drier. ; ordrng 1 W10913906 (ACCESS VAVLE) and 1 WPW10143759 (DRIER UV) and 1 WPW10750849 (COMPRESSOR)"

Near Vail Divide, Austin, TX 78738
Clif L.

Clif L.

TRASH COMPACTOR KITCHENAID KUCS03FTSS0 Arrived on site to diagnose a trash compactor that is not cycling properly. Found motor gearing stripped out and slipping. Replaced motor gearing and tested unit. Found all is functioning properly at this time.

Near La Quinta Dr, Georgetown, TX 78628
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived onsite and found icemaker unable to cycle. Replaced icemaker and tested. All checks good

Near Muzzie Ln, Leander, TX 78641
Brandon C.

Brandon C.

WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of unit leaking a little water out of front center door. Found door not making good enough contact with bellow, ordering door hinges, inner door, and door bellow. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10208415 (hinge) and 1 W10208415 (hinge) and 1 W10299097 (HINGE) and 1 W10312805 (bracket) and 1 W10897390 (BELLOW) and 1 W11178958 (INNER DOOR)"

Near Stirrup Dr, Dripping Springs, TX 78620
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH32519HZ4 Arrived on site to install previously diagnosed interlocks. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Harrier Flight Trail, Pflugerville, TX 78660
Kevin B.

Kevin B.

RANGE WHIRLPOOL WCG97US6HS00 "Arrived on site and found left rear igniter switch does not stop igniting, replaced both left valves and switch harness again end it is working correctly, job complete"

Near Vicenza Dr, Austin, TX 78739
Wesley P.

Wesley P.

OVEN KITCHENAID KODE500ESS02 Arrived onsite and found harness coming disconnected to console. Repaired by inserting properly. Now unit is operating as designed. No parts needed.

Near Etta May Ln, Leander, TX 78641
Eman J.

Eman J.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Arrived on site for refrigerator freezer light not coming on. Tested system found freezer light faulty. Replaced light, tested system. Everything works as designed. Job complete"

Near Timber Heights Dr, Austin, TX 78754
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived to inspect valve chattering.Confirmed the complaint and reseated the water line at the valve.Also adjusted the pressure at the wall.Unit now operates as designed.All water lines were dry at the time of service.Job complete

Near Rain Cloud Trail, Harker Heights, TX 76548
David  Z.

David Z.

DISHWASHER KITCHENAID KUDS01FLSS6 "Arrived on site to diagnose dishwasher with door that lost tension. Performed diagnostic and found the right side link retainer was broken and right side rope had snapped. Customer approved. Replaced both links and retested. Door is now working as designed.

Near Bell Mountain Dr, Austin, TX 78730
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator ice maker not working. Upon inspection found that the ice maker was not in the home position it was broken. Replaced ice maker and tested fine no leaks detected complete.

Near Mourning Dove, Johnson City, TX 78636
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for fresh food not cooling . Replaced diffuser due to frost build up in door . Also found return vent completely bye insulation covered in fresh food . Cleaned out insulation. Air flow is now proper . No water leaks detected at time of service. Job complete .

Near W 2nd St, Elgin, TX 78621
Al R.

Al R.

DISHWASHER WHIRLPOOL DU915PWPS2 Arrived to inspect dishwasher making unusual noises.Confirmed the complaint and found a large piece of the utensil basket near the pump and motor.Unit operates as designed.All water lines were dry at the end of service.Unit is aged and louder than it was years ago.Job complete

Near Riley Dr, Killeen, TX 76542
Eman J.

Eman J.

WASHER MAYTAG MHW3505FW0 Arrived onsite for washer leaking water. Tested system found no water leak. Job complete.

Near Meadgreen Dr, Austin, TX 78758
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit being stuck in den mode. Tested unit. Could not get out of setting. Replaced timer control to unit. Tested unit. Unit test good. No leaks at this time. Job complete

Near Algarita Ave, Austin, TX 78704
Keith D.

Keith D.

WASHER WHIRLPOOL WTW5000DW1 Arrived onsite and checked for error codes found f5e2 and f0e5 cleared codes and ran diagnostics and found unit suspended had failed causing the loud noise. And throwing a off balance error code. Unit will need new suspension in order to repair. Also found wash plate not flush but was unable to remove due to it being seized up. Ordering suspension and wash plate. Upon further inspection also found that the gearcase failed has oil under unit. ; ordrng 1 W10752283 (WASH PLATE) and 1 W11130362 (suspension)

Near Scenic Loop, Kingsland, TX 78639
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not spinning. Put unit in test mode. Got one error code for unit being out of balance load. Erased code. Tested unit in drain and spin 2 times. Unit test good. No error codes have come back. No leaks at this time. Job complete

Near W 5th St, Austin, TX 78703
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found that there is no water going into the ice maker. Replaced valve and tested. Issue was not resolved will need to replaced control boards do to the fact that the valve is not coming on when calling for water. Ordering parts office to reschedule.; ordrng 1 W10418407 (cntrl-elec) and 1 W10446514 (electronic control)

Near Gid Graham, Blanco, TX 78606
Al R.

Al R.

REFRIGERATOR GE DSHS6VGBBCSS Arrived to inspect ice bucket issues.Confirmed the bucket assembly was defective.Called office and spoke with MS. Confirmed the Bucket and auger assembly was approved to install.Removed and replaced the bucket and unit began operating as designed.Job complete

Near Wren Cir, Copperas Cove, TX 76522
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to install previously diagnosed and ordered parts. Due to the sump/motor assembly leaking, the console lights not functioning and the lower rack wheels falling off, I removed and replaced all mentioned parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Lookout Knoll Dr, Leander, TX 78641
Brandon C.

Brandon C.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit having electric smell, found failed control panel, also bring main control. ; ordrng 1 W10864141 (panl-cntrl)"

Near Goodnight Trail, Dripping Springs, TX 78620
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW1 Arrived on site for a washer that would not start a cycle. Inspected unit and work area. Tested unit unit begin turn on. Please do an in-service diagnostics and found an F8 E1 (low/no fill). Customer advised hey may have been over filling the unit. Ran unit through an auto cycle and unit ran as designed. Had customer start a cycle and found the customer over filling towels into the unit. Went over customer care guide and load sizes. Unit ran through the agitation and kept filling with water due to heavy load. Unit eventually stopped filling and ran as designed. Call complete.

Near Keathley Dr, Lorena, TX 76655
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to diagnose a dishwasher that is not cycling. Tested unit and found broken glass in drain pump assembly. Removed glass and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Co Rd 245, Florence, TX 76527
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QMS02 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor, evaporator, heat exchanger, & pan heater. I installed a UV drier and a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.75 oz’s of R134A. I tested the unit and it is working as designed. Call complete."

Near Dawn River Cove, Austin, TX 78732
Luis M.

Luis M.

REFRIGERATOR LG LFX25960ST "Arrived on site for no ice and water. Tested dispenser no water,no power to icemaker,removed ginger cover,disconnected harness found broken terminal in harness on liner side

Near Upvalley Run, Austin, TX 78731
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to diagnose a microwave oven combination with a microwave that will not always start. Tested all parts and components and found no failures with unit at this time. Advised homeowner on electrostatic panel operation. Job is complete and no repairs are needed.

Near Hanging Star Ln, , TX
Clif L.

Clif L.

MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to install new control panel for microwave oven combination. Installed new panel and tested unit. Found all is functioning properly at this time.

Near Longview Ln, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL G7CG3665XS00 Arrived on site to replace manifold. Replaced manifold test unit and unit test good no leaks present at this time.

Near Anchusa Trail, Austin, TX 78736
Lou S.

Lou S.

DISHWASHER GE GDT695SSJ2SS "Arrived on site to inspect dishwasher no functions. Upon further inspection, I found the unit operating as customer had unplugged unit and it reset. I placed unit in diagnostics and tested voltage to element and got 121V. I checked element and got 17ohms and unit operated as designed in diagnostics. I contacted ge techline and spoke to Charlie and advised of my findings. Charlie advised that there is a service pointer on this issue and to replace the element and both nuts and to order a Software Update Module WD98R2327901 and afternoon updating the software to send the module to ge.No water leaks observed during service, job completed."

Near Nashville Cove, Lago Vista, TX 78645
Tyler B.

Tyler B.

WASHER GE GTWM4250D1WS "Arrived to install previously ordered shocks. Replaced and tested properly

Near Reinhardt Ct, Georgetown, TX 78626
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site for customer complaint of gas leak, found leak at regulator and manifold.

Near Goodnight Trail, Dripping Springs, TX 78620
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge and install parts for bad ice production replaced icebox fan and gasket per last tech, control board was unable to be accessed due to bent casters on both sides that another company installed. Customer must remove fridge from spot if further board work is needed. Checked all functions of icebox and gasket and found no issues. Motor for ice maker tested good.Complete"

Near Copper Rim, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JS48SEDBDA "Arrived on site for no cool. Found no lights and unit not powering on. Removed control cover,voltage entering unit,power to power supply and to main control,no power exiting control or power supply found burned traces on compressor control. Diagnosed unit will need a new main control,power supply and compressor control,need AUTHO approval; ordrng 1 12002799 (COMPRESSOR CONTROL) and 1 WP67001360 (POWER SUPPLY) and 1 WP67006853 (MAIN CONTROL)"

Near Pleasant Panorama View, Austin, TX 78738
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site and inspected refrigerator and found freezer temperature is 14 degrees, fresh food is 47 degrees. Customer has freezer set on 1 and fresh food set on 3. Normal setting for both would be 4 set step 7 and step 8 to 9 maximum.

Near Andes Peak Trail, Austin, TX 78747
David S.

David S.

ICE MACHINE WHIRLPOOL GI1500XHS9 "Arrived on site to install a new water valve per service pointer 4317422. I gained access to the water valve and installed the new one. I tested the unit and unit operated as designed. I spoke with customer about how the install instruction for this u it state it need to have an open air drain for the unit to drain properly, otherwise you will have have a thumping suction noise. No water leaks detected. Job complete."

Near Twin Ridge Pkwy, Round Rock, TX 78664
Scott  M.

Scott M.

COOKTOP WHIRLPOOL RC8536XTW2 Arrived on site for unit sparking after previous repair . Found wire connector had fail causing wire to contact another wire shortening new switch . Tested burners all are working and heating properly . . Job complete .

Near Astor Pl, Austin, TX 78721
Brandon C.

Brandon C.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for customer complaint of gas leak, found leak at regulator and manifold.

Near Goodnight Trail, Dripping Springs, TX 78620
Leonardo C.

Leonardo C.

RANGE JENN-AIR JDRP436WP03 "Arrived on site to test unit for touchpad not working. Found touchpad not responding, replaced ui and control test unit and unit test good job complete."

Near Osceola Trail, Austin, TX 78738
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site and inspected dishwasher and found saved error codes 6/4, 6/3 again. Tested float switch and it is correct, ran diagnostic cycle and it completed properly. Dishwasher installation area does not meet the height minimum and dishwasher is leaning forward. Reported to techline, system was down and couldn’t get an SR number."

Near Thistle Ct, Austin, TX 78733
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and found unit operating as designed save some noise and vibration concerns. Used pads to address concerns. All checks good.

Near Manada Trail, Leander, TX 78641
David S.

David S.

OVEN KITCHENAID KEBS207BSS00 "Arrived on site for oven having no power. I inspected the unit and work area. I pulled the unit from the cabinet and inspected the fuse, and Both thermal fuses all checked good. I turned the breaker on and checked power to the unit. I am showing 121v o L2 to Neutral, and showing nothing from L1 to neutral, see so quick pic. According to the wiring diagram L1 supplies power to the control, and the control and UI are showing no power. I spoke with customer about the unit and explained they will have to have an electrician check the breaker, or the wiring in the wall, because the unit is not getting proper power. I reinstalled the unit how the customer wanted

Near Etienne Cove, Austin, TX 78759
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to replace parts ordered by previous tech. Reply the diffuser. Tested unit. Unit test good. No leaks at this time. Job complete

Near Collingsworth Dr, Austin, TX 78753
Tyler B.

Tyler B.

REFRIGERATOR MAYTAG MTB2156FEW Arrived to install previously ordered parts. Replace cap and dev and cooling properly

Near Carriage Hills Cove, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR WHIRLPOOL KBFN506EPA01 Arrived on site and tested operation. Found left 3 lights and lower right light out. Found loose connection on middle left module. Secure wire into connector and found all lights now functioning properly. Job complete

Near Mormon Mill Rd, Marble Falls, TX 78654
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed harness and heating element. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Ordering needed part. Office to schedule return trip. Customer is calling whirlpool to get coverage. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10857624 (heater)

Near Co Rd 431, Taylor, TX 76574
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit in Ana auto test. Unit worked as designed and heater kicked on at the end. Call complete.

Near Lonesome Oak Drive, Temple, TX 76502
Scott  M.

Scott M.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for control not responding . Ran diagnostics got several UI failurer codes . Replaced control tested ,all checked normal . Job complete ."

Near Alturas Ave, Pflugerville, TX 78660
James C.

James C.

REFRIGERATOR KITCHENAID KFIS25XVMS2 Arrived on site and tested operation. Found condenser fan not running but compressor is running. Installed new condenser fan motor and tested operation n found full frost pattern on evaporator and unit cooling properly. Instructed customer that the unit may take up to 24 hours to reach proper temps. Job complete

Near Lone Oak Drive, Burnet, TX 78611
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCGD506GSS00 Arrived on site to replaced valves and tubings. Replaced parts test unit and unit test good job complete. No leaks present at this time.

Near Lost Meadow Trail, The Hills, TX 78738
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site and tested operation. Found fresh food and freezer at 45 degrees. Compressor very hot. Unit has failed compressor and will need sealed system repair. Office to schedule return services for 2 hours; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Max Copeland Dr, Marble Falls, TX 78654
Noah D.

Noah D.

WASHER MAYTAG MVWB300WQ1 "Arrived on site to inspect washer for issues completing cycle with a lid error, checked for error codes and found only lid error codes, replaced lid and tested all functions, no problems found.Complete"

Near Spanish Oak Esplanade, Canyon Lake, TX 78133
Noah D.

Noah D.

RANGE KITCHENAID KFDC558JSS00 "Arrived on site to inspect door for dent, upon inspection saw the small rounded dent on door, replaced outer glass and frame, checked for issues and damage, no problems found. Complete"

Near Canyon Lake, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived onsite for a refrigerator to replace possible sealed system components. I found the charge in the system a little low and signs of a leak around the Lokring fitting on the drier. I recovered the refrigerant and installed a UV drier and added a low side service tap on the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with R134A and tested the unit. The unit had a good frost pattern and is working as designed. The unit had been moved to apartment 923 and was not connected to a water supply. Call complete.

Near Hunters Chase Dr, Austin, TX 78729
Keith D.

Keith D.

DISHWASHER KITCHENAID WDT790SLYM3 Arrived on site and tested operation found unit working as designed upon further inspection I found that the dispenser assembly has failed causing soap to just run out continuously. Unit will need new dispenser assembly to repair.

Near Columbine St, Meadowlakes, TX 78654
Keith D.

Keith D.

DRYER SAMSUNG DV395ETPASU/A1 Arrived on site and inspected for lint build up found vent clogged with lint. Removed what I could from unit. And advised customer to have a vent cleaning company come out and clean the vent leading to the outside. Job complete

Near Columbine St, Meadowlakes, TX 78654
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 "Arrived on site to inspect fridge for leaking issues, upon inspection of video of leak and testing found the magnet on the inlet valve not closing, replaced valve and retested. No leaks found during ice maker fill aNd dispensing. Complete"

Near Sir Winston Dr, Canyon Lake, TX 78133
Robert J.

Robert J.

OVEN WHIRLPOOL WFG361LVS3 Arrived on job for complaints of no bake. Found that items in storage drawer causing a short in igniter operation. Removed extra items and oven now working properly.

Near Lacebark Ln, Buda, TX 78610
Eman J.

Eman J.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for dryer not powering on. Tested system found that the control panel was bad. Ordering control W11378949. ; ordrng 1 W11378949 (CNTRL-ELEC)

Near Mc Phaul St, Austin, TX 78758
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF535SMBM Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker is leaking water into the ice container. Replaced ice maker and tested good and no leaks detected. Complete

Near Jr Dr, Johnson City, TX 78636
David  Z.

David Z.

FREEZER WHIRLPOOL EVL201NXRQ00 Arrived on site to install previously diagnosed parts to resolve condensation building on back of unit. Removed old permagum from around opening for harness in back of unit. Installed and created new permagum seal around wiring harness. Could no longer feel any cold air escaping. All is working as designed. Call complete.

Near Standing Rock Dr, Austin, TX 78730
David S.

David S.

VENTHOOD WHIRLPOOL WVW53UC0FS2 Arrived on site to install previous diagnosed part. I gained access to the led driver and replaced new. I reassembled the unit and tested operations. U it lights up and the fan comes on like it should. Job complete

Near Balcones Woods Dr, Austin, TX 78759
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GD5RVAXVY05 Arrived outside for the refrigerator that won’t dispense ice. Inspected unit and work area. Found ice frozen and container frosted in frozen together. Removed clumped ice and placed fresh ice in there to dispense. Found unit still would not turn. Removed ice bin and found shaft stripped. Replaced shaft and tested unit. Unit is working as designed. Complete complete.

Near Golinda Dr, Chilton, TX 76632
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I installed the caster brackets, casters, and front foot pedal. Call complete."

Near Hare Trail, Austin, TX 78726
Tyler B.

Tyler B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived to install previously ordered racks. Replaced racks and tested properly

Near Shearwater Ln, Leander, TX 78641
David  Z.

David Z.

WASHER MAYTAG PAV3300AWW "Arrived on site to diagnose washer that was no longer spinning. Performed diagnostic and found motor was running, but not turning transmission. Found failed transmission.

Near Cade Cir, Austin, TX 78726
Eman J.

Eman J.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived onsite to replace previous diagnosed parts. Replaced parts, tested system. Everything works as designed. No water leaks at time of service. Job complete"

Near Caperi Dr, Pflugerville, TX 78660
Robert J.

Robert J.

DRYER LG DLEX800V Arrived on job for complaints of thumping noise. Found two of the front rollers damaged. After replacement test operation all functions working properly.

Near Barton Point Dr, Austin, TX 78733
Al R.

Al R.

DRYER WHIRLPOOL WED5620HW1 Arrived to inspect front load dryer display issues.Confirmed the complaint and found the display defective. Removed and replaced the control panel.Reassembled and unit tested as designed.Job complete

Near Nancy Dr, Killeen, TX 76542
David  Z.

David Z.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to install previously diagnosed parts for microwave that was not heating. Installed new control and retested. Unit is still not heating. Lights and turntable are good, but with no heat. Need to order cavity and mag thermostats. Also need AUTHO from AHS. Office to reschedule based on AUTHO approval from AHS. ; ordrng 1 AUTHO (AUTHO) and 1 W10141630 (thrmst-fix) and 1 WP4375079 (thrmst-fix)"

Near Valburn Ct, Austin, TX 78731
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD8120HC "Arrived on site and found customer is experiencing check lint screen showing on display, set dryer into a diagnostic cycle and did not find any saved errors. Spoke with tech line check vent is just a reminder. 7727818267"

Near Allamanda Dr, Austin, TX 78739
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH31017HB3 "Arrived on site to inspect microwave venthood light not turning off. Upon further inspection, I found the light bulb out of the socket. I turned the power off to the unit and placed the light the unit and turned the power back on. The light came on as soon as power was cycled. I attempted to turn the light off at the control panel and it failed. Cycled power and removed and replaced the main control and cycled power back on and retested. Unit is operating as designed. Job completed."

Near Henry Ave, Lago Vista, TX 78645
David  Z.

David Z.

MICROWAVE KITCHENAID KHMS2040WSS1 Arrived on site to install previously diagnosed control to resolve unit not running after interlocks replaced. Installed new control and retested. Unit is now running and heating as designed.

Near Wood Hollow Dr, Austin, TX 78731
Lou S.

Lou S.

WASHER WHIRLPOOL CET9000GQ0 "Arrived on site to install previously diagnosed and ordered part. Due to the unit drive belt shredding, I replaced the belt and tested the unit. It operated as designed. No water leaks observed during service, job completed."

Near Ranch Rd 1431, Leander, TX 78645
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived onsite for the refrigerator ice maker not working properly. During testing found that the the fill tube is frozen .When customer calls back to set up service ice maker fill tube will need to be replaced. Complete

Near Smith West Ranch Rd, Johnson City, TX 78636
Luis M.

Luis M.

REFRIGERATOR GLADIATOR GARF30FDGB00 "Arrived on site for no cool. Unit not powering on,control not sending power to compressor or fans,diagnosed a defective control,installed a new control,powered unit on compressor and fans powered on"

Near Carefree Cir, Lakeway, TX 78734
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and inspected refrigerator and found this door is creaking opening and closing. Leveled refrigerator and creaking has stopped. Job complete

Near Abana Way, Austin, TX 78748
Scott  M.

Scott M.

WASHER WHIRLPOOL WTW4816FW2 Arrived on site for washer tub leaning to left and front . Found left front bracket had broken causing the lean . Replaced suspension . Also during calibration test and diagnostics no hot water from supply valve is entering unit . Advised customer on hot water . No water leaks detected at time of service . Job complete .

Near Saticoy Dr, Austin, TX 78724
Eman J.

Eman J.

RANGE MAYTAG MGR8850DS2 Arrived onsite for range leaking gas. Tested they system for a gas leaks couldn’t detect one. Tightened the connections on the gas valve and advised the customer to calla gas company to come out and check.

Near Glen Falloch Ct, Austin, TX 78754
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site for no cool. Removed deli drawer found drip pan warped,found traces of dye on evaporator diagnosed unit will need a new evaporator,drip pan,uv drier,access valve and possibly compressor. Need AUTHO for sealed system labor and parts; ordrng 1 212643 (SEALER) and 1 NEED2HRS and 1 NEEDAUTHOFORSEALEDSYSTEMLABORANDPARTS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (COMPRESSOR) and 1 W10836964 (DRIP PAN) and 1 W11116006 (EVAPORATOR ) and 1 WPW10143759 (DRIER UV) and 1 WPW10277799 (HARNESS), states that autho needed"

Near Sugarloaf Dr, Austin, TX 78738
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL ISF25D2XBM01 "Arrived on site to diagnose refrigerator not making ice and no lighting in refrigerator. Performed diagnostic on both compartments. Found that bale arm for icemaker was not plugged into its socket, and the socket was turned to the off position. Plugged bale arm in and turned icemaker on. Unit filled and cycled immediately. Found hat in RC the light module to be internally shorted. Replaced light module and retested. All is working as designed now. Call complete."

Near Cedar St, Austin, TX 78732
Wesley P.

Wesley P.

WASHER MAYTAG MVWB765FW3 "Arrived onsite and found unit valves failed. Replaced valve, all checks good. Unit is now operating as designed."

Near Russet Valley Dr, Cedar Park, TX 78613
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW72HEDW0 "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Parts did not resolve issue. Informed customer of the issue.No issues issues at this time. Job complete"

Near West Ave, Austin, TX 78701
Tyler B.

Tyler B.

WASHER MAYTAG MHW6630HC0 Arrived to install previously ordered parts. Replaced dispenser and tested properly

Near Horizon View Dr, Georgetown, TX 78628
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KSSC48QMS00 "Arrived on site for customer complaint of unit leaking, found leak coming from water lines and fitting. Need 2 man to pull out and remove door to access water lines ; ordrng 1 2209709 (fitting) and 1 2252393 (tube-water) and 1 2257420 (WATER LINE) and 1 CNOTE (2 MAN) and 1 CNOTE (OFFICE TO RESCHEDULE )"

Near Bella Cima Dr, Austin, TX 78734
Kevin B.

Kevin B.

DRYER MAYTAG MED5630HC0 "Arrived on site and found the dryer is starting to rattle again, previous attempt with sound pads did not include the front left corner directly under the motor mount discussed in service pointer W11378591A. Also added seal kit to fan shroud cover discussed in service counter. After correction dryer is now quiet, job complete"

Near Harper Park Dr, Austin, TX 78735
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for customer complaint of refrigerator section not cooling, found unit had defrost issue. I was unable to access diagnostic mode, I replaced control box, tested heating circuit, unit tested good"

Near Flathead Dr, Dripping Springs, TX 78620
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW8500SR01 "Arrived on site for washer flashing f20 code . Ran diagnostics and found poor water flow . Removed supply hose off valve and found screen full of sand . Recommended replacing inlet valve .. ; saved tckt"

Near Terrace Meadow Way, Manor, TX 78653
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site for customer complaint of unit not dispensing water and not making ice, found a kink in the water line, I removed the kink and added tape to prevent kinking, unit tested good."

Near Dripping Springs, TX
Kevin B.

Kevin B.

RANGE WHIRLPOOL WFG320M0BS3 "Rived on site and found both left burners I’m not showing any flame on the lowest setting, adjusted both left valves per customer. Both left burners are now on to the amount the customer prefers and are working properly, job complete."

Near Lisa Dr, Austin, TX 78733
Robert J.

Robert J.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace damaged panel. After replacement test operation all functions working properly.

Near Foremost Dr, Austin, TX 78745
Wesley P.

Wesley P.

WASHER BOSCH WFMC3301UC/03 Arrived onsite and replaced door boot due to large tear. Advised customer on repair. All checks good. Unit is now operating as designed.

Near Avery Ranch Blvd, Austin, TX 78717
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for no ice. Ran diagnostics found tube disconnected from pump to dispenser,reconnected tube to dispenser,tested pump working. Recommended to customer to install new water line to unit to allow unit to be pulled out from enclosure and to install longer and flexible drain tube to prevent tubing from kinking"

Near Spanish Oaks Club Blvd, Austin, TX 78738
Keith D.

Keith D.

DRYER WHIRLPOOL WED4800BQ1 Arrived onsite and tested operation found unit dead. Checked voltage and found proper voltage. Gained access to fuse in back found that it had failed. Installed new fuse tested operation found unit working properly as designed. Job complete

Near Ridgeview Dr, Kingsland, TX 78639
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to install previously diagnosed ice door. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Advised customer to keep close eye on unit to be safe.

Near Co Rd 481, Thrall, TX 76578
Wesley P.

Wesley P.

DISHWASHER MAYTAG MDB4709AWB1 Arrived onsite and replaced spinner arms and drain pump unit is now cleaning well and draining.

Near Katherine Way, Leander, TX 78641
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDP370PAHB0 Arrived onsite for unit not draining. Unit had standing water inside unit. Was able to find food stuck in side drain hole from pump and motor. Used vacuum to suck out the food and water clogging the drain motor. Re tested the unit. Unit test good. Was draining properly. No leaks at this time. Job complete

Near Larry Ln, Austin, TX 78722
David S.

David S.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer making a noise. I inspected the unit and work area. I found gear case oil all over the bottom of the u it. I started to disassemble the unit to replace the gear case when I found the motor full of oil, along with the Cam and belt. I will have to order a new Motor W11283592, Belt W11239857 to complete the repair. I am returning with the cam, and gear case to replace also. I also ordering CNOTE for authorization..; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W11239857 (belt) and 1 W11283592 (motor-drve)"

Near Tin Cup Dr, Austin, TX 78750
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived to inspect temperature issues in the refrigerator section.Used my temperature sensor and got 33 degrees in the refrigerator compartment, while customers meter was reading 22 degrees.I called whirlpool tech line and spoke with LEON @ Whirlpool Tech Line same SR#7727153553

Near Zephyr Rd, Killeen, TX 76541
Clif L.

Clif L.

FREEZER WHIRLPOOL WRS315SDHZ02 Arrived on site to install new door for refrigerator. Install door that was sent to customer from manufacturer. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Near Guernsey Cove, Hutto, TX 78634
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF520PADM6 Arrived onsite for unit not cleaning dishes properly. Tested unit. Found food stuck in spray arms and overload in unit. Removed stuck food from spray arm. Tested unit. Unit test good. No leaks at this time. Job complete.

Near Calibri Ln, Austin, TX 78753
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for unit not washing only works when it wants to. Took off the back of the unit. No issues at this time. Job complete

Near Hillcrest Ln, Austin, TX 78721
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker leaking. Replaced icemaker assembly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.

Near Wallin Farms Dr, Hutto, TX 78634
Chase S.

Chase S.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Removed compressor, Installed new uv drier, access valve and compressor. Pressurized system and checked for leaks, found d none. Vacuumed system and charged with 5.5 oz R134A. Job complete."

Near Yellowstone Dr, Taylor, TX 76574
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to replaced motor harness and board. Replaced all parts test unit and unit still not working correctly. Checked power coming in and found unit getting 101-102 volts. Advised customer to call electrician. Called techline and techline agreed we need 120voltd job complete. 7727819659

Near Oakland Ave, Austin, TX 78703
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site to install previously diagnosed and ordered part. Due to the pantry drawer right endcap being broken, I removed and replaced the endcap and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Penn Cove, Lago Vista, TX 78645
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site and installed new thermistor. Unit tests good. Job complete

Near Southwood Dr, Cottonwood Shores, TX 78657
Robert J.

Robert J.

RANGE WHIRLPOOL WFE320M0JS0 Arrived on job to replace damaged panel. After replacement test operation all functions working properly.

Near Foremost Dr, Austin, TX 78745
Al R.

Al R.

DRYER MAYTAG MEDC215EW1 Arrived to inspect dryer not drying on the first attempt.Found all functions of the unit work properly.Customer just moved in and will have the ventilation system cleaned.Job complete

Near Llama Tr, Harker Heights, TX 76548
David S.

David S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not washing. He. I arrived the customer stated the unit is working now. I checked fault codes in the unit and found none. I put the unit through a test cycle and the unit operated as designed. I spoke with customer about the float switch, and the units operation. No water leaks detected. Job complete."

Near Coffee Bean Cove, Austin, TX 78728
James C.

James C.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site and tested operation. Found start device tripping and co press or not running. Tested with new start device and found compressor locked up. Unit will need new compressor, drier and stub to repair. Office to schedule return services for 2 hours sealed system repair. ; ordrng 1 CNOTE (2 HR SS) and 1 W10913906 (coupler) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"

Near The Cape, Horseshoe Bay, TX 78657
Kevin B.

Kevin B.

REFRIGERATOR FRIGIDAIRE PHS66EJSB0 "Arrived on site and replaced all parts and refrigerator will now get crushed ice. No water leaks from connections at time of service, job complete"

Near Vantage Point Dr, Austin, TX 78737
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site . Replaced fill cute . IM aid harvesting and filling properly. Evap and ice bin functioning properly. No water leaks detected at time of service . Job complete

Near Strength St, Manor, TX 78653
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL WFE320M0ES2 Right on site for oven that was not able to close properly. Inspected unit and work area. Found failed left hinge bent. Replaced hinge and tested unit. Unit is opening and closing as it should. Call complete.

Near Canyon Creek Dr, Temple, TX 76502
Scott  M.

Scott M.

DRYER MAYTAG MEDC465HW "Arrived on site for long dry times . Used vent test ,found air flow restriction . Instructed customer to have vent cleaned to outside . Job complete ."

Near James Madison St, Manor, TX 78653
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher no operations. Upon arrival customer informed that it comes on but does not spray water. Tested and inspected unit and found water supply shut off. Turned on water supply and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Toscana Trace, Round Rock, TX 78665
Richard P.

Richard P.

DRYER WHIRLPOOL CEM2745FQ0 Arrived onsite for the dryer not heating. During testing found that the heating element is no good. Replaced element and dryer tested good. Complete

Near US-290, Johnson City, TX 78636
Andy  B.

Andy B.

WASHER WHIRLPOOL WFW92HEFW0 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Customer asked if she could put clothes in it to test it. Did so and all operations are normal. No water leaks present at time of service.

Near Old Coupland Rd, Taylor, TX 76574
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for a refrigerator not cooling correctly, icing up, the lights not working correctly, and hearing a motor noise. I found the unit at temp in both compartments when I arrived with the ice bin full of ice. All the lights were working as designed. After talking with me it was determined with a video the noise had been coming from the FC fan hitting ice. Ms also stated the bottom of the FC had been building up with ice and water. I found where the drain tube had been leaking from being restricted. I cleared the drain tube. I checked the thermistors and ran a short defrost and the thermistors checked good and it completed the short defrost and worked as designed.

Near Colina Cove, Cedar Park, TX 78613
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW0 Arrived on site for washer dripping water into tub. Tested and inspected unit and found failed water valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No charge to customer as it is in warranty from prior repair. No water leaks present at time of service.

Near W Broadway St, Granger, TX 76530
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for dishwasher rack issues. Tested and inspected unit and found failed tracks and adjusters. Attempted to remove dishwasher to remove and replace tracks. On doing so found water supply hose is not long enough to put unit out with out disconnecting. Shut off water supply and attempted to disconnect water hose, on doing so found water supply still feeding water to dishwasher. Also found one of the adjusters broken in bag. Will need to order part and customer will need to have plumber fix water supply issues. Office to schedule return trip after customer has issue fixed. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 2 WPW10546503 (adjuster)s"

Near Golden Bear Cove, Round Rock, TX 78664
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts. Placing it in a normal wash cycle and unit began to wash. Placed unit in service diagnostics and did not find any error codes. Customer advised that the unit would not fill or start at all. Ran unit again through a 1 hour wash cycle and the unit started and washed. Replaced racks and unit is working as designed. Call complete.

Near Parker Ln, Waco, TX 76705
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL DU850SWPB3 Arrived on site and found motor was failing . Replaced sump and motor . Tested unit all checks normal . No water leaks detected at time of service . Job complete .

Near Ring Dr, Manor, TX 78653
Noah D.

Noah D.

MICROWAVE GE PEB7226SF1SS "Arrived on site to inspect microwave for arking, upon inspection found the mag arking and hitting metal plate in cavity, will need 2 hours due to mounting. Office to reschedule ; ordrng 1 2HOUR (2HOUR) and 1 WB24X21031 (TOD )"

Near Dragon Fly, Spring Branch, TX 78070
Clif L.

Clif L.

REFRIGERATOR AMANA AFI2538AEQ3 Arrived on site to diagnose a refrigerator that is not producing ice. Found valve seeping and freezing fill line. Valve will need to be replaced to complete repairs.; ordrng 1 67006322 (water inlet valve)

Near Summer Ridge Ln, Georgetown, TX 78633
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived onsite for the for frost build in the freezer section. During testing found that the freezer is slightly bowed out. Took pictures.Causing the door gasket to not seal properly. Tried using heat to get the gasket to seal but unsuccessful. Ordering the freezer door. ; ordrng 1 LW10918659 (dor-fip)

Near Ranch Rd 1, Blanco, TX 78606
Paul R.

Paul R.

DISHWASHER LG LDF7774ST Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the water guide assembly and tested the unit. The 1E error popped back up and the tub drained. I found the water level correct about the time the error appears and the main pump never try’s to run. The sump assembly will need to be replaced. Ordering Parts Authorization & AJH72949004 SUMP ASSEMBLY.; ordrng 1 AJH72949004 (SUMP ASSEMBLY) and 1 AUTHORIZATION (PARTS AUTHORIZATION )

Near Broadbay Dr, Austin, TX 78717
Tyler B.

Tyler B.

REFRIGERATOR AMANA BR22TW "Arrived to inspect unit freezing items in RF. Found damper spring stuck open, corded and tests good.

Near E New Hope Dr, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER MAYTAG MHW5500FW1 Arrived on site for controls not responsive. Ran diagnostics and found stuck / non responsive key pad . Replaced UI . Also customer informed me that the door is sagging and sometimes will not close. Will need AUTHO and hinge and bushings .no water leaks detected at time of service. Please call to set return .; ordrng 1 W10839743 (bracket) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge)

Near Upper Elgin River Rd, Elgin, TX 78621
Brandon C.

Brandon C.

COOKTOP JENN-AIR JGCP548HL00 Arrived on site for customer complaint of orifice being busted off inside of burner head when plumber went to install the new LP conversion kit. Ordering orifice holder and another conversion kit; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11337063 (Orifice holder) and 1 W11428599 (CONVERSION KIT )

Near Firebird Cove, Lakeway, TX 78734
Keith D.

Keith D.

CAR NISSAN n/a

Near W Ranch Rd 1431, Buchanan Dam, TX 78609
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF555SDHW02 Arrived on site and tested operation. Found ice chute door stuck open. Reset door and cleared ice build up in ice container. Tested operation and found unit working properly. Job complete

Near Scissortail Trail, Georgetown, TX 78633
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW7590FW0 "Arrived on site and found noise customer is experiencing is drain pump running. Drain pump is operating normally , job complete"

Near Barclay Dr, Austin, TX 78746
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18PNXS3 Arrived on site to install parts previous tech diagnosed. Installed a new water valve and pump tested water valve and pump working.

Near Bella Montagna Cir, Austin, TX 78734
Eman J.

Eman J.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer not drying. Tested system found that electrode sensor is bad. Ordering sensor WP3387223.. ; ordrng 1 WP3387223 (electrode)

Near Domain Dr, Austin, TX 78758
David  Z.

David Z.

OVEN KITCHENAID KEBS278DBL9 "Arrived on site to diagnose oven that was not heating in the top oven, but good on bottom. Performed diagnostic and temp checks. Found neither element on top oven were working. Unit would lock and turn fans on, but not power elements. Advised customer I’d need to remove the unit from the cavity to check TOD and wiring to determine if it’s the safety cutoff or a bad control.

Near Mosshead Cove, Austin, TX 78730
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Arrived on site for customer complaint of lights not working in both compartments, found module in freezer had failed, I replaced module, unit tested good. Called techline for same part replaced multiple times. SR# 7727808488"

Near Cam Arbolago, Lakeway, TX 78734
Keith D.

Keith D.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and tested operation found unit working properly as designed. No water leaks. Customer also stated unit hasn’t leaked water in 3 days. They had just ran a wash cycle before arriving. I gained access to internals and checked all seals and gaskets. Checked all water connections and made sure everything was tight and secure. Ran quick cycle and inspected for water leaks and everything checked. No water leaks at time of repair. Job complete.

Near Buffalo Speedway, Liberty Hill, TX 78642
Lou S.

Lou S.

VENTHOOD WHIRLPOOL UXT5230BDS1 "Arrived on site to inspect venthood lights not working. Upon further inspection, I found the installed and sitting on the cooktop (photo). Also found several scratches on the underside panels (photos). I tested the blower and it operated as designed. I tested the lights and they failed to come on. I found that the bulbs were missing. I removed and replaced both light assemblies and tested. Unit is operating as designed. Builder arrived and I showed him the scratches. He advised that he knew about them. Job completed."

Near Woolsey Way, Liberty Hill, TX 78642
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KSSS48QMX01 Arrived on job to replace fitting. After examining repair needed will require removing door to gain access. Two man job. ; saved tckt

Near La Ventana Pkwy, Driftwood, TX 78619
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site to install previously diagnosed parts. Inspected unit and work area He informed me that the issue started with his freezer and his freezer was losing temperature before his refrigerator. He mentioned he never saw any frost on the back cover that Wesley told him about. I checked the unit and the unit was not cooling. Removed back panel and found sealed system work has been done prior. Checked pressures and found unit at -25 psi on the low side and 105 psi on the high side. Spoke to CS and he advised me to bump the unit with a little extra refrigerant to see if pressures would go up and indicate a leak. When I did, pressures got up to -15 psi and 150 but maxed out and would not go any higher. Was advised to order Orion board and sealed system parts. We will attempt to replace the Orion board first to see if pressures change to normal and verify pressures remained stable. Ordering sealed system parts and Orion board and office will need

Near Gleneagles, Lorena, TX 76655
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5090JW0 Arrived onsite for unit not responding to the touch. Tested unit. Found response to be really slow. Could not perform fix. Need Request 2 man. Rescheduled with customer ; ordrng 1 REQUEST (2MAN)

Near Canoga Ave, Austin, TX 78724
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived onsite for the microwave handle melted. During inspection found that the handle is slightly damaged. Also found that the microwave is sitting really close to the stove. Need to replace door assembly. Complete"

Near Friendship Oak Dr, San Marcos, TX 78666
David S.

David S.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site to install previous diagnosed part. I found the new door panel was warped, and will have to order a new one.; ordrng 1 W10906683 (seal-door) and 1 WP695737 (door)"

Near Coronet St, Austin, TX 78727
Paul R.

Paul R.

DRYER MAYTAG MGD6630HC0 "Arrived onsite for a dryer not drying the clothes correctly. The customer stated the issue is erratic. Mr also stated he has set the unit on time dry, started the cycle, and 10 minutes later the unit shuts off and says it’s done. I tested the inlet and outlet thermistors from the control and they were both in range. I tested the dryer temperature and found it correct and the dryer venting properly. I checked for stored error codes and found none. I ran the auto diagnostics test and at the end of step 8 when the door is opened it displays 999 and then displays pass. I called techline and spoke with Rich SR# 7727808433.

Near Painted Valley Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR LG LSXS26326S Arrived onsite for a refrigerator to replace the right door. I found the new door that was received worse than the last door received. The new door had 5 small dents in it. The door will need to be ordered again. Ordering ADC74646304 RIGHT DOOR. Office will need to RS.; ordrng 1 ADC74646304 (RIGHT DOOR)

Near Copperwood Loop, Round Rock, TX 78665
Jonathan M.

Jonathan M.

DISHWASHER GE GLD6760N00SS Arrived on site for dishwasher that won’t select any options or start a cycle. Inspected unit and work area. Tested voltage and found proper voltage going to the control. Did not have a keypad assembly so I replaced the control and tested unit. Unit was displaying correctly but would not start or change selection still. Ordering keypad assembly and office will need authorization for parts and will need to research the part due to keypad assembly being out of stock. Wants part is found if extended warranty company approves for service please contact customer to reschedule.; ordrng 1 WD34X11109 (escutcheon keypad as)

Near Fossil Ridge, Waco, TX 76712
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site for cooling complaint. Removed evaporator cover found weak frost pattern diagnosed leak in system unit will need an evaporator and uv drier

Near Little Texas Ln, Austin, TX 78745
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit not responding well to touch. Tested unit. Found that UI panel was bad. Replaced both control board and UI panel. Tested unit. Unit test good. Also found that heating vent duct was crushed. Let maintenance know of issue before using unit. No issues at this time. Job complete

Near W 5th St, Austin, TX 78703

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