Service History 1038

Near Austin, TX 78730
Cliff
Job Details: 12/21/2018
OVEN KITCHENAID KOSE500ESS03 Arrived on site to diagnose an oven that is not heating properly. Tested unit thoroughly and found temperature consistently 10° too low. Reset calibration settings to compensate for temperature offset. All is working properly at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDF560SAFT2 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that when they had the unit installed and tested, they found that it was leaking from the back of the unit. When I arrived, the unit was pulled out of the cabinet area and still connected to water and electricity and drainage. The customer advised that they found that it was leaking from the back right top corner. I could see evidence of a leak. I place the unit in diagnostics and tested with no error codes showing and placed my towel under the back right corner of the unit. After the water dispensed, the unit began to wash and water began to leak from the back right top corner. I found that the tub is dented causing the seal between the top of the unit and the back panel to be broken allowing water to leak out. It appears that something hit the unit and dented it as there is a scratch in the metal where the dent is. I advised the customer of my findings and t
Near Austin, TX 78747
Luis
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for loud noise. Powered unit on loud noise from vibration of condenser coil. Adjusted mounting brackets from compressor to frame. Noise no longer present unit working as designed.
Near Austin, TX 78748
Luis
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for broken heater wire,faulty ui and icemaker. Removed door and ui installed new fresh food door,updated icemaker and ui powered unit on checked ui operation and water dispenser u it working as designed."
Near Round Rock, TX 78681
Paul
Job Details: 12/21/2018
WASHER MAYTAG MAH3000AWW Arrived onsite for the washer that will not spin the clothes out properly. I found the motor weak when under a load and not spinning. Need to install a motor/control kit to complete service. Also ordering a new belt because of normal wear. Ordering 12002039 MOTOR-DRVE & 12001788 KIT; BELT & ISOLATOR. RS for Wed 12/19.; ordrng 1 12001788 (KIT; BELT & ISOLATOR) and 1 12002039 (MOTOR-DRVE)
Near Austin, TX 78724
Joseph C.
Job Details: 12/21/2018
DRYER WHIRLPOOL WED4616FW0 Arrived on site for “no power to unit” complaint. Inspected unit and found high limit thermostat blown. Removed and replaced high limit thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Lakeway, TX 78734
Cliff
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on site to replace upper rack adjuster, positioner clip, rails, and dishwasher door gasket. Replaced all parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 12/21/2018
WASHER MAYTAG LAT9406AAE Arrived on site and found unit gearcase seized. Advised customer on advice from management and customer has decided to buy new.
Near Round Rock, TX 78681
Cliff
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to diagnose a dishwasher that will not turn on. Found control locked out and non-operational. Reset controls and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78664
Jonathan S
Job Details: 12/21/2018
DRYER WHIRLPOOL WGD7500GW0 "Arrived on site for dryer door pooping open durning cycle. Performed diagnostics mode and checked fault codes, none found. Tested door operation and found door catch worn. Removed door catch and strike and installed new. Tested unit. Found unit popping open when off. Inspected hinges and panel. Found penal indention for screws not aligned not able to determine if door panel or front panel is off. Failure has caused hinges to bend. Return with both front panel and door panel, left and right hinges, springs, door catch and strike. Office to schedule appointment when ETA is available. At time of service no ETA availability for door springs. ; ordrng 1 279659 (panel) and 1 SEENOTE (SCH APT) and 1 W10284140 (hinge) and 1 W10284141 (hinge) and 1 W10513691 (door) and 1 W10675495 (strike) and 2 WP3387565 (SPRINGS)s"
Near Austin, TX 78717
Lou
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "arrived on site to install previously diagnosed and ordered parts. Due to the third rack tracks being either broken or twisted and bound, I removed and replaced both tracks and tested the rack and it operated as designed. I tested the unit in diagnostics and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Austin, TX 78723
Scott
Job Details: 12/21/2018
WASHER WHIRLPOOL MHW3505FW1 "Arrived on site for door not unlocking . Ran diagnostics and got long drain error . Checked and found failed drain motor. Replaced drain pump . Ran diagnostics, all checked good . No water leaks detected at time of service . Job complete ."
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 12/21/2018
RANGE AMANA AEP222VAW2 "Arrived on site for “blown rear left infinite switch” complaint. Inspected unit, after blowing first infinite switch, and found rear left element wire shorted to ground. Repaired shorted condition. Removed and replaced infinite switches. Unit is performing as designed."
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for replace filter light flickering and controls flashing, replaced panel and Tested good, unit is now operates as design. No leaks on sote"
Near Austin, TX 78748
Luis
Job Details: 12/21/2018
REFRIGERATOR KENMORE 253.7889014 Arrived on site for no ice. Icemaker making loud noise and no water entering icemaker diagnosed failed icemaker. Installed new icemaker icemaker filled with water unit working as designed.
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for complaints of water spots/drying complaints, found Unser not using rinse and also found heater not running, found connector for heater not plugged in, re connected and tests good, no leaks on site"
Near Buda, TX 78610
Brandon
Job Details: 12/21/2018
DRYER WHIRLPOOL WED8900BC "Arrived on site for customer complaint of unit having check vent error, found vent was restricted, unit tested good."
Near Austin, TX 78759
Luis
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 arrived on site for frost in freezer opened door overlooked unit found middle divider warped. Checked divider with level and divider bows inward about 12” across called tech support not repairable product being sent to product review team File #7723728528
Near Kyle, TX 78640
Leonardo
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to test unit for not drying. Test unit and found no error codes on control. Test hater and heater coming on at this time. Found customer not using rinse aid advised customer to use rinse aid to help unit dry better. Job complete no leaks present at this time.
Near New Braunfels, TX 78130
Robert
Job Details: 12/21/2018
DRYER WHIRLPOOL MEDX655DW0 Arrived on job for complaints of noise. Removed filter and front to check seal. Found small rock stuck in felt seal area. Removed and reassembled dryer. Tested operation and noise level now normal.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
COOKTOP WHIRLPOOL WCG97US6HS00 "Right on site. Check for burner issues. Found burner ahead not seated correctly allowing no flame. Adjusted burner ahead and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
COOKTOP WHIRLPOOL WCG97US6HS00 "Right on site. Check for burner issues. Found burner ahead not seated correctly allowing no flame. Adjusted burner ahead and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
COOKTOP WHIRLPOOL WCG97US6HS00 "Right on site. Check for burner issues. Found burner ahead not seated correctly allowing no flame. Adjusted burner ahead and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site. Check for no operation issues. Found error code F 47 for communication error. Verified all connections all checked OK.Will need correct module to repair unit. Ordered module and displays for return. Office to reschedule; ordrng 1 W10607547 (module)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site. Check for no operation issues. Found error code F 47 for communication error. Verified all connections all checked OK.Will need correct module to repair unit. Ordered module and displays for return. Office to reschedule; ordrng 1 W10607547 (module)
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/21/2018
COOKTOP WHIRLPOOL GCI3061XB01 Arrived on site. Check for no operation issues. Found error code F 47 for communication error. Verified all connections all checked OK.Will need correct module to repair unit. Ordered module and displays for return. Office to reschedule; ordrng 1 W10607547 (module)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Replaced both hinges for oven door. All functions tested OK. job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Replaced both hinges for oven door. All functions tested OK. job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site. Replaced both hinges for oven door. All functions tested OK. job complete
Near Waco, TX 76712
Steve C.
Job Details: 12/21/2018
MICROWAVE GE JNM1541DM4BB Arrived on site to replace the door on the unit due to coming apart. Replace the door and tested the unit. Unit works properly and job complete.
Near New Braunfels, TX 78132
Robert
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL KDTE334GPS0 Arrived on job to replace sump and motor. After replacement of parts ran diagnostics and test operation. No leaks detected at time of service
Near Austin, TX 78741
Luis
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for no ice. Found icemaker mold warped diagnosed failed icemAker. Installed new icemaker assembly,ran diagnostics water filled icemaker unit working as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and found unit had not been repaired by plumber. Traced supply line and found kink. Repaired by straightening kink. All checks good.
Near Austin, TX 78701
Luis
Job Details: 12/21/2018
ICE MACHINE WHIRLPOOL GI15NDXZQ1 COMPLETELY DIFFERENT ISSUE FROM PREV REPAIR OF TOO MUCH ICE. Arrived on site for no ice. ran diagnostics valve to getting power diagnosed failed pump not sending 120 vac to valve. Installed new pump and installed updated valve. Found no water pressure to unit during valve replacement. Pulled unit out external water filter. Advised customer to have external water filter replaced; used 1 W10908287 (PUMP) from stock
Near Austin, TX 78758
Tyler B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF535SWHW00 "Arrived on sote for minor frost built on left side of freezer drawer, found tension rod not lined up off my 2 teeth and 1/4" door gap on left side. Units allied all buckets and reset tension rod and reinstall allied bins, and tested good, no gap no leaks on site"
Near Austin, TX 78754
Wesley
Job Details: 12/21/2018
WASHER MAYTAG MVWX655DW0 Arrived on site and found unit pressure hose kinked. Unkinked and tested. Nit now operating properly after repair.
Near Leander, TX 78641
Lou
Job Details: 12/21/2018
DISHWASHER MAYTAG MDB8959SFZ4 "arrived on site to inspect dishwasher door not closing. Upon further inspection, I found that the door was not staying latched. When I removed the toe plate to adjust the feet, I found that the legs were badly bent outward on both sides. I attempted to correct it, but it did not work. Also, I found that the hinges were badly damaged as if someone were beating on them with a metal object. Due to the legs being bent so bad, the tub will need to be replaced as will the hinges, brackets, strike and latch. Also, I found that the spring in the dispenser had come off its mont and was hanging out of the dispenser door. It will need to be replaced. I am ordering the tub, tub seal, dispenser, and will return with the brackets, hinges, strike and latch that were prescreened for this call. Customer requested LSO on return so ordering CNOTE-LSO. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (LSO) and 1 W10861000 (detergent
Near Marble Falls, TX 78654
Jerry C.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "WDT730PAHZ0 F9E1 code stored. I found the unit would fill and attempt to circulate and the pump could be heard, but there was no circulation. I removed and replaced the pump and tested. Operational test good, no leaks observed during service."
Near Austin, TX 78757
Cliff
Job Details: 12/21/2018
RANGE WHIRLPOOL JGRP436WP02 Arrived on site to diagnose a range with a control that will not power on. I found power supply control board failed in unit and electrically shorted out. Replaced power supply control and tested unit. Found all electronics are fully functional at this time. As gas was shut off the home I was not able to perform routine gas leak check.
Near Austin, TX 78725
Joseph C.
Job Details: 12/21/2018
WASHER MAYTAG MVWC200XW2 "Arrived on site for “shaking violently during spin cycle” complaint. Inspected unit and found gearcase shaft bent and basket bent. Suspensions are worn out, as well. Ordering new basket. Will need authorization. No leaks detected, at time of service. Office to set return schedule, due to need for authorization.; ordrng 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 W10349185 (basket assy)"
Near , TX 78748
Leonardo
Job Details: 12/21/2018
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for stainless coming off door. Replaced front door test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
WASHER WHIRLPOOL WFW85HEFC1 "arrived on site to inspect washer leaking. Upon further inspection, the customer advised that the unit leaked water and it was enough to puddle under the unit and under the dryer. I placed the unit in diagnostics and tested and it showed error code F5E2 (door lock). I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing and there were no leaks observed. I removed the back panel to expose the drain pump and hoses. I removed the drain filter and the filter was clean. There were no signs of water leaks in the cabinet area of the unit. I put the back panel back on and remove the front panel to inspect the bellow. I found no he bellow. Once I got the front panel put back on, I tested the unit again and did not have any leaks showing. I advised the customer of my findings/non-findings. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 12/21/2018
MICROWAVE AMANA AMV2307PFS0 Arrived on job for complaints of light not turning off causing bulb to break. Control not shutting power off to bulb. ; ordrng 1 W10849846 (cntrl-elec)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for unit with no heat, replaced cap and mag and didn't heat, tested diode and tested good, trans is receiving 120v, but not running that mag, unit will need interlocks and trans to so please repair; ordrng 1 W10836753 (transformr) and 1 W11252186 (INTLOCK) and 1 W11252187 (INTLOCK)"
Near Copperas Cove, TX 76522
Al
Job Details: 12/21/2018
REFRIGERATOR MAYTAG MFI2570FEZ02 Arrived to inspect refrigerator making loud humming noise. I checked the unit and discovered there were small air gaps in the lower freezer compartment. I leveled the door to prevent any further warm air introduction into the unit.
Near Austin, TX 78721
Joseph C.
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron, capacitor and diode to be burned out or faulty. Removed and replaced magnetron, capacitor and diode. Tested unit. Unit is performing as designed."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived on site. Check for no ice issues. Called tech-support and troubleshooted. Found Damage harness in freezer door. Will need freezer door to repair unit. Customer Declined estimate for repair. Will need to reimburse customer for previous repair. job complete File#7723716975
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived on site. Check for no ice issues. Called tech-support and troubleshooted. Found Damage harness in freezer door. Will need freezer door to repair unit. Customer Declined estimate for repair. Will need to reimburse customer for previous repair. job complete File#7723716975
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KSC24C8EYP02 Arrived on site. Check for no ice issues. Called tech-support and troubleshooted. Found Damage harness in freezer door. Will need freezer door to repair unit. Customer Declined estimate for repair. Will need to reimburse customer for previous repair. job complete File#7723716975
Near Pflugerville, TX 78660
Tyler B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on sote for no ice, found ice maker not seeing power to valve to fill, replaced ice maker and didn't pass, repaired vale and tests good, no leaks on site"
Near Driftwood, TX 78619
Brandon
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of upper rack falling off, found stop was missing, I installed stop, unit tested good. Also added a loop in drain hose under sink."
Near Killeen, TX 76542
Al
Job Details: 12/21/2018
RANGE GE RB787WH1WW Arrived to install previously ordered part. I removed and replaced the element. I tested the unit and unit tested as designed.JOB COMPLETE
Near Maxwell, TX 78656
Robert
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW8540BW Arrived on job for complaints of leaks. Found the tub ring leaks front left. Replaced ring and test. No additional leaks detected.
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Arrived on site for customer complaint of no ice and broken/missing filter cover. Found faulty ice maker and missing cover. I replaced ice maker and cover, unit tested good."
Near Round Rock, TX 78681
Paul
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Customer called PR and said ice maker had only produced a couple cubes since Friday's visit. On Sat. PR arrived on site and installed ice maker. Ice maker cycled and as of end of day had produced several batches of ice per customer. Job complete
Near Bastrop, TX 78602
Wesley
Job Details: 12/21/2018
DRYER MAYTAG MEDC300XW0 "Arrived on site and used can’t get kit to verify that airflow issue is causing drying problems. All checks good with dryer itself.
Near Liberty Hill, TX 78642
James
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived on site and tested operation. Customer stated the bulb went out and they installed a new bulb but it did not work. I found the new bulb has failed as well. I found the cause to be a shorted lamp housing. Installed new housing and customer will get new bulb. Job complete
Near Leander, TX 78641
James
Job Details: 12/21/2018
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site and installed new controls and console. Tested unit operation and found upper and lower ovens heating correctly. Job complete
Near Manor, TX 78653
Wesley
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on site and found trickle leak from backed out ice line at valve. secured ice line in back and cleared ice blockage in ice line causing leak. Watched unit harvest and fill. All checks good. Unit is operating as designed.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
WASHER GE GTW40SAJWW Arrived on site for the unit is not working properly. Tested the unit and found the unit is working properly. No water connections to the unit.
Near Austin, TX 78721
Scott
Job Details: 12/17/2018
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for washer not spinning and or agitating . Ran diagnostics , got basket sped code . Found cap on ground dented broken at connector as well as belt off . Replaced cap and belt . Ran test cycle all necked good no water leaks detected ate f service . Job oplete ."
Near Austin, TX 78734
Paul
Job Details: 12/17/2018
DRYER WHIRLPOOL WED75HEFW1 Arrived onsite for the dryer with a no heat condition. I found 245VAC across the heater relay on the control because the relay would not close. I replaced the control and tested the unit. The unit is working as designed. Call complete.
Near Waco, TX 76710
Steve C.
Job Details: 12/17/2018
VENTHOOD UNKNOWN UXT4030ADS2 Arrived on site for the unit fan will not turn on. Tested unit and found there is 120 V going to the fan motor But the motor will not turn on. Found the fan motor is defective. Replaced the motor fan and tested the unit. Unit works properly and job complete.
Near Austin, TX 78734
Cliff
Job Details: 12/17/2018
COOKTOP KITCHENAID KECC664BSS00 Arrived on site to diagnose a cooktop with a broken glass assembly. Found point of impact under knob for unit caused a glass breakage. Office will need to check coverage and schedule return appointment. Quoted homeowner for repair in case the repair was not covered by warranty. documented breakage impact point through quick pics.Glass (363.30+tax)Svc/Lbr (229.99); ordrng 1 CNOTES (CHECK FOR IMPACT COVERAGE) and 1 W10505189 (cooktop)
Near Canyon Lake, TX 78132
Robert
Job Details: 12/17/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of dryer turning off. Found loose connection at terminal block repair white wire of terminal block and re test. Operation normal
Near Austin, TX 78746
Leonardo
Job Details: 12/17/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to test unit for right light hanging not sitting correctly and latch not latching. Replaced latch and Found damaged light assembly ordering new light WPW10638164 rescheduled for Tuesday 12/18 ; ordrng 1 WPW10638164 (LIGHT ASSEMBLY )
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MSD2641KEB "Arrived on site for refrigerator not cooling in RC. Measured temperature in RC at 37°. Checked for air flow out of damper. Tested defrost cycle, tested good. Inspected evaporator, no abnormal ice buildup. All tested good, no water leaks present."
Near , TX 78616
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s
Near , TX 78616
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s
Near , TX 78616
Diego G.
Job Details: 12/17/2018
OVEN WHIRLPOOL WFC150M0EB1 Arrived on site. Check for door issues. Found hinges damaged and missing screws. Will need hinges and screws to repair unit. Office to reschedule; ordrng 2 W10031790 (screw)s and 3 W10200660 (screw)s
Near Killeen, TX 76549
Al
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer taking long to dry. I checked the new unit and all checks passed. I also INSTRUCTED the customer on the NEW unit.NO PARTS USEDJOB COMPLETE
Near Troy, TX 76579
Arthur B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived onsite for customer complaint of icemaker on SxS refrigerator makes small ice cubes. Jumped T&H to to harvest icemaker. When filled, found only filled .5sec. Removed and replaced icemaker. Tested unit. Icemaker now fills properly. No other issues found. All water connections were dry at time of service."
Near Temple, TX 76501
Arthur B.
Job Details: 12/17/2018
DRYER WHIRLPOOL WED4915EW0 Arrived onsite for customer complaint of dryer taking too long to dry. Tested unit and found house venting clogged and barely any air coming out of vent. Advised customer to have house venting cleaned. Dryer heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Leander, TX 78641
James
Job Details: 12/17/2018
REFRIGERATOR MAYTAG MSB26C6MDM00 Arrived on site and installed new filter housing. Tested for proper operation and found unit now working properly. Job complete
Near Round Rock, TX 78664
Thomas L.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Arrived on site for no cool condition. Found that by tapping on control the unit would go off and on. Replaced control. All water connections are dry.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Replace bushing for dispenser door. All functions tested OK. No leaks present. Job complete
Near Round Rock, TX 78664
Wesley
Job Details: 12/17/2018
VENTHOOD WHIRLPOOL WVU37UC0FS Arrived on site and found existing fan damaged. Replaced with new fan. Unit is now operating as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and was able to determine from customer on phone that we have a jammed drain motor. Ordering drain to repair. Returning with latch. ; ordrng 1 WPW10605427 (pump-water)
Near Austin, TX 78758
Tyler B.
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for unit with door damage. Took pics of damage. Advised super that doors take 4/6weeks to arrived. Needs right door. ; ordrng 1 CNOTE (OFFICE R/S) and 1 W11259517 (DOOR RT)
Near Wimberley, TX 78676
Brandon
Job Details: 12/17/2018
DRYER GE GTD65EBSJ3WS "Arrived on site for customer complaint of noise issue, found shaft of drum did not have any lubricant on it causing noise during cycle, I applied high temperature lubricant to shaft, unit tested good."
Near Temple, TX 76501
Al
Job Details: 12/17/2018
RANGE WHIRLPOOL WEE510S0FS1 Arrived to install previously ordered part. I removed and replaced the electronic control. I tested the unit and unit tested as designed.JOB COMPLETE
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Arrived on site. Customer stated he thought it was under warranty And that if he would’ve known it wasn’t under warranty he wouldn’t of scheduled appointment. Cancel call
Near Lakeway, TX 78734
Luis
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site to install parts previous tech diagnosed. Removed freezer door installed new freezer door checked door seal good no gaps between door gasket and cabinet.
Near Killeen, TX 76541
Steve C.
Job Details: 12/17/2018
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit is not filling up with water properly. Customer advised the units fills up with water but not as much. Removed the back panel and found the pressure hose was kink. Readjusted the pressure hose and assembled the unit. Tested the unit and unit works properly and all water connections were dry at the time of service.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/17/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site for dryer having long dry times and door gasket coming apart. Performed temperature test and found temperature are within range. Inspected door seal and found adhesive not holding seal in place and particularly torn for hanging off. Removed gasket and glued new gasket in. Advised customer to wait 4 hours before use to allow high temperature adhesive to dry. All tested good.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 12/17/2018
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for the unit is not heating up properly. Tested the unit and found the left side of the oven door is not closing properly. Also found the liner of the oven door is damaged due to not closing properly. Found the unit will need a new liner, to receiving hinges, left and right hinges Due to being bent.; ordrng 2 W10647259 (hinge-recv)s and 1 WP9761344 (liner-door) and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"
Near Austin, TX 78731
Chase
Job Details: 12/17/2018
DRYER WHIRLPOOL WED85HEFC1 WED85HEFC0 Arrived on site. Checked dryer for loud operation. Found vibration coming from dryer cabinet and washer door as this is a stacked unit. Made adjustment to frame and applied vibration reduction pads around motor base area. Also removed feet of dryer and put vibration pads there to reduce the amount vibration caused by dryer motor base and cabinet. Remounted dryer and tested unit thoroughly and ran steam cycle as well as tested washer to check all connections for leaks. No water leaks found after repairs were made. Job complete
Near Austin, TX 78744
Kevin
Job Details: 12/17/2018
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found washer is disconnected from power, after connecting found drain pump is running constantly. Inspected air traffic need appears to be good, pressure hose has some wear but no obvious tears or holes. Replaced water level switch and washer will now complete a diagnostic cycle and drain pump has stopped. If situation happens again will need to bring back pressure hose. No water leaks from connections at time of service, job complete"
Near Austin, TX 78732
Cliff
Job Details: 12/17/2018
ICE MACHINE KITCHENAID KUIC15PHZS0 arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found extremely slow water flow through water valve and condenser fan motor shorted out and not running. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78735
Luis
Job Details: 12/17/2018
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for water leaking. Found drain frozen over in fresh food. Defrosted evaporator found drain pan bowed replaced drip pan. Removed compressor cover,cleared back drain tube unit working as designed.
Near Canyon Lake, TX 78133
Brandon
Job Details: 12/17/2018
WASHER AMANA NTW4516FW2 "Arrived on site for customer complaint of lid lock being broken, found strike was broken, also found I was not able to enter diagnostic mode, ordering strike and control. ; ordrng 1 W10837741 (lid strike) and 1 W11124710 (CONTROL)"
Near Killeen, TX 76543
Al
Job Details: 12/17/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived to inspect dishwasher not draining. I confirmed the issue. I unclogged the drain hose, there was also debris in the impeller that was preventing the draining process. I removed the debris and dishwasher preformed as designed.JOB Complete."
Near Austin, TX 78723
Luis
Job Details: 12/17/2018
REFRIGERATOR MAYTAG M8RXEGMAB02 Arrived on site for cooling issue. Per customer issue is fresh food not cooling freezer works fine. Checked temp in freezer reading 5° warm in fresh food unit not running reset thermostat let unit run for 7 min checked frost pattern good frost forming all over evaporator. Adjusted thermostat bulb away from air vent. If problem continues thermostat will need to be replaced(WPW10511937)
Near Austin, TX 78738
Cliff
Job Details: 12/17/2018
RANGE KITCHENAID KDRU783VSS03 Arrived on site to replace control and meat probe Jack for range. Replaced control panel board and right side oven appliance manager along with latch. Tested unit prior to replacing meat probe Jack and found all is functioning properly at this time. Meat probe Jack and second appliance manager we’re not needed.
Near Austin, TX 78729
Lou
Job Details: 12/17/2018
WASHER WHIRLPOOL WTW4950HW0 "arrived on site to inspect washer vibrating too much. Upon further inspection, I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. I place the unit in manual test mode and tested the high spin mode. The basket began to move around and the unit was vibrating badly. I stopped the unit and lifted the top panel to find that the back right suspension rod was not seated correctly. I adjusted the rod and seated it correctly and tested the unit again and it operated as designed in high spin mode. I put the top panel back on and tilted the unit back and inspected the motor components. All looked good. No water leaks observed during service, job completed."
Near Austin, TX 78702
Scott
Job Details: 12/17/2018
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site , replaced door , name plate ,handle screws , door plugs . Will need small door bin . Ship direct to customer . Bin is cracked . No water leaks detected at time of service . Job complete .; ordrng 1 CNOTES and 1 WPW10351081 (bin-cntlvr DTC)"