Service History 1037

Near Austin, TX 78739
Leonardo
Job Details: 08/21/2018
KitchenAid range oven not coming on model: KSGG700ESS1. Arrived on site to test unit for not igniting. Test unit and found regulator not releasing gas. Replaced regulator test unit and unit test good job complete no leaks present at this time. Oven heating to 350
Near Cedar Park, TX 78613
Thomas L.
Job Details: 08/21/2018
Arrived on site for no operation and F5 E1 failure code. Entered diagnostics to clear failure code and performed self diagnostics test mode. After doing so the oven performed with failure code returning.
Near Georgetown, TX 78633
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that main control has failed and unit will not start. Quoted customer $349.99 plus tax for control and 209.99 plus tax labor(BI150) to repair. Customer would also like both fresh food door baskets replaced. Quoted customer $150.91 plus tax per gasket(needs 2). And additional $200.00 plus tax labor(BI280). Installed new control kit and tested operation. Unit will still need gaskets to complete repair. Collected for control and labor of control. Customer to pay for gaskets and gasket install labor on return visit. All water connections dry at time of service
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to install previously diagnosed and ordered part. Removed and replaced the diffuser and tested the unit. Unit operated as designed. I had the customer listen to the diffuser open and close and she was good with the operation. No water leaks observed during service, job completed.
Near Austin, TX 78704
Robert
Job Details: 08/21/2018
ED5LHAXWQ00 Arrived on job for complaints of filter stuck. Got filter out of housing. Customer purchased filter. Quote $51.49. No leaks detected at time of service. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/21/2018
GE refrigerator model# GFD28GBLCTS. Not dispensing water.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
WRS973CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of SxS Dual Evaporator Refrigerator condensing on walls of RC section. Tested unit in step 4 and found condenser fan motor not running causing warm air to enter mullion. Ordering new condenser fan to complete repair. R/S for Friday 8/24. All water connections were dry at time of service.
Near Round Rock, TX 78681
Wesley
Job Details: 08/21/2018
WRF767SDHZ arrived on site and found unit fill tube not positioned inside the fill cup. Inserted properly. Now unit produces as designed. All checks good.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for unit not finishing cycle. Found unit has a failed latch assembly. Latch $51.47 Work $179.99 Sub $234.46 plus tax
Near Austin, TX 78703
Robert
Job Details: 08/21/2018
110.75132410 Arrived on job for complaints of noise. Pulled vent tube and found stick had fallen into tube and was rubbing on fan. No gas leaks detected. Job complete quote customer $159.99 labor.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/21/2018
WMH73521CS6 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave squeaking when fan is running. Removed trim vent and found flap is squeaking when opening and closing. Used silicone lubricant to flap. Squeaking disappeared. No other issues found.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/21/2018
Near Austin, TX 78748
Leonardo
Job Details: 08/21/2018
Whirlpool dishwasher no power model: WDF520PADM7. Arrived on site to test unit for no power. Test unit and found wire nut to white wire at junction melted. Replaced wire nut test unit and unit test good no error codes no leaks present at this time job complete.
Near Georgetown, TX 78633
James
Job Details: 08/21/2018
Arrived on site and installed control and bulb. Tested for proper operation. Unit now working properly. Job complete.
Near Nolanville, TX 76559
Arthur B.
Job Details: 08/21/2018
MFI2568AES (French Door Refrigerator) - Arrived onsite to install new hinge assembly to French door refrigerator from tech’s prior diagnosis. Removed RH door and installed new hinge and closer. Reassembled. Door now closes smoothly. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 08/21/2018
Whirlpool oven model# WFG515S0ES0. Not heating.
Near Buda, TX 78610
Leonardo
Job Details: 08/21/2018
Whirlpool microwave inner light not coming on model: WMH53520CB5. Arrived on site to test unit for inner light not coming on right away. Test unit and found bad 3way switch. Replaced 3 way switch test unit and unit test good inner light coming on right away job complete.
Near Buda, TX 78610
Robert
Job Details: 08/21/2018
WRF993FIFM00 Arrived on job to replace bottom icemaker. After replacement test all good . No leaks detected at time of service. Job complete
Near Georgetown, TX 78628
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that left rc door liner collapsing and not making contact with door switch. Will need new left door to repair. Instructed customer that door orders take 6-8 weeks to arrive. All water connections dry at time of service.
Near Kyle, TX 78640
Brandon
Job Details: 08/21/2018
Arrived on site for customer complaint of washer not powering on. I found power was getting to main control board, but I did not have proper dc voltage going to UI from main board. I quoted customer for main control board and informed her I could not further diagnose without a functioning UIB. She is going to call Maytag to see if they will pay for the repair.
Near Kyle, TX 78640
Kevin
Job Details: 08/21/2018
Arrived on site and found no ice production, cycled icemaker and motor has failed. Replaced ice maker and it cycled properly and filled, no water leaks from connections at time of service, job complete.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/20/2018
FEF316ASA (Range) - Arrived onsite for tenant complaint of bake element not working. Found bake element shorted near rear of element. Unit will need new element. R/S for Friday 8/42 is her next available. No other issues found.
Near Austin, TX 78726
Cliff
Job Details: 08/20/2018
Whirlpool cooktop SC8720EDB3. Arrived on site to diagnose a cooktop that has two rear burners not igniting. Found burners clogged, due to normal wear and tear, causing no gas to reach igniters. Cleared clog from burners and tested unit. Found all is functioning properly at this time. No gas leaks were found at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/20/2018
WOD93EC0AS05 (Wall Oven) - Arrived onsite for customer complaint of wall oven lower oven door shattered. Confirmed lower oven door damage. Inner glass in tact. P&L are as follows; W10577911 (Outer Glass Assembly) $$218.29,SHIPPING $75.00,WO220 $169.99. Total $501.50 with tax. Removed shattered out glass assembly and installed new replacement with existing handle. Reinstalled door to oven. Customer satisfied with new replacement. No other issues found.
Near Austin, TX 78739
Luis
Job Details: 08/20/2018
Refrigerator-replaced start device
Near Austin, TX 78729
Cliff
Job Details: 08/20/2018
Whirlpool washer WFW72HEDW0. Arrived on site to diagnose a washing machine is making abnormal noises when draining. Tested unit found normal debris and washed up catching pump impeller. The debris has damaged impeller. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at the time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 08/20/2018
Near Leander, TX 78641
Jonathan
Job Details: 08/20/2018
Whirlpool dishwasher model# WDF520PADM5. Not cleaning dishes.
Near Austin, TX 78745
Kevin
Job Details: 08/20/2018
Arrived on site and replaced thermistor recommended by tech line on previous visit, requested that customer monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/20/2018
KSIB900ESS1 (Induction Slide In Range) - Arrived onsite for customer complaint of induction cooktop emitting harmful ration numbers and burning him. Tested unit and found no errors. Contacted WPL Joel SR#7722754663 and advised unit will emit non ionizing radiation as unit work as designed. Information has been forwarded to customer and safety team. No further issues found.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model MVWB835DW0, Arrived on call for washer not powering on, found 119 ac volts to main board but no power out so replaced main board and tested and still control panel is not coming on, will order control panel console with control, will need autho, office will reschedule with customer if autho. Is approved.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model MVWB835DW0, Arrived on call for washer not powering on, found 119 ac volts to main board but no power out so replaced main board and tested and still control panel is not coming on, will order control panel console with control, will need autho, office will reschedule with customer if autho. Is approved.
Near Austin, TX 78746
Kevin
Job Details: 08/20/2018
Arrived on site and found no power showing on microwave, but installed microwave and found magnetron, capacitor, diode, both interlock assemblies and fuse have failed. After replacing all parts function has returned to microwave and it is now operating properly, job complete
Near Austin, TX 78733
Kevin
Job Details: 08/20/2018
Arrived on site and orifices were not changed over to liquid propane, after correcting flames are now normal, took one picture. Job complete
Near Austin, TX 78733
Kevin
Job Details: 08/20/2018
Arrived on site and orifices were not changed over to liquid propane, after correcting flames are now normal, took one picture. Job complete
Near Austin, TX 78730
Cliff
Job Details: 08/20/2018
Kitchenaid refrigerator KSSC48QVS06. Arrived on site to install door gasket for refrigerator. Found door gasket defective and damaged inside box. Upon closer inspection of unit found no failures to freezer gasket, but unit had large crack in seam of liner. Crack was causing air leak and ice build up. There was no ice build up at door seal contact point. Only ice build up in unit was on crack in liner.Sealed the crack with food grade silicone and tested unit. Found all is functioning properly at this time. No further repairs are needed. No water leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
Whirlpool cooktop model# KCGS556ESS02.Arrived on site for front left burner not coming on. Performed
Near Austin, TX 78749
Robert
Job Details: 08/20/2018
WRT519SZDM02
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.
Near Elgin, TX 78621
Nathaniel B.
Job Details: 08/20/2018
Model KBHS109SSS06, Arrived on call for microwave not heating, found inverter and mag had burn marks on them and replaced inverter and mag and tested and know unit is heating as it should, call complete.
Near Leander, TX 78641
Lou
Job Details: 08/20/2018
arrived on site to install previously diagnosed and ordered parts. I removed the rc door to expose the cams and removed and replaced the cams. I removed and replaced the diffuser and re-installed the rc door and tested. The unit is operating as designed. The rc door is closing and sealing properly. I removed all ice residue from the freezer chamber, as well. No water leaks observed during service, job completed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
Whirlpool microwave model# WMH31017AB4. Arrived on site to install previous diagnosed parts. Removed
Near Killeen, TX 76549
Arthur B.
Job Details: 08/20/2018
MEDX655DW1 (Dryer) - Arrived onsite to install new element and fuse.removed back panel and removed blown thermal fuse. Installed new replacement. Removed element. Found bra underwire had shorted element out. Installed new replacement. Reassembled and tested. Dryer not heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/20/2018
Arrived on site for improper drying times. Found unit is heating well but is not venting well. Dryer is clean. Customer to inspect house venting and correct.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/20/2018
Arrived on site for poor performance. Found with amp meter that speeds are changing. Found that the outside venting has been reduced to a 3 inch pipe thus reducing performance dramatically.
Near Temple, TX 76502
James
Job Details: 08/20/2018
Arrived on site and tested unit. Customer stated that all lights and fans would cut off shortly after a loud beep. Ran diagnostics and all functions passed. Found main control has failed and is cutting power to components. Installed new control and tested operation. All water connections dry at time of service and unit working properly. Job complete
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/20/2018
Near Austin, TX 78738
Luis
Job Details: 08/20/2018
Refrigerator-replaced faulty main control
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/20/2018
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/20/2018
Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/20/2018
Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/20/2018
Arrived on site. Replace drain assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete
Near Temple, TX 76504
James
Job Details: 08/20/2018
Arrived on site and tested unit. Found push start button not staying locked into console. Installed new switch and tested. Unit clear of lint at time of service and all functions test good. Job complete.
Near Temple, TX 76504
James
Job Details: 08/20/2018
Arrived on site and tested unit. Customer stated that power wash and more water cycle taking longer than displayed cycle time. Found that unit has long fill fault. Inspected pressure hose and found to,have a kink in it near the tub connection. Corrected issue and tested operation. Unit working properly and all water connections dry at time of service. Job complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/20/2018
Replaced both hinges on large oven door. Cleaned right front burner orrifices. Entered via house opened by cleaning crew. Office to run card.
Near Temple, TX 76501
James
Job Details: 08/20/2018
Arrived on site and tested unit. Found fault code for motor and speed fault. Inspected components and found capacitor connection loose. Secured the moles properly an ran calibration. Tested operation and found all working properly. All water connections dry at time of service. Job complete
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
Whirlpool cooktop model# G7CG3665XS00. Arrived on site for front left burner not lighting. Performed
Near Leander, TX 78641
Lou
Job Details: 08/20/2018
arrived on site to inspect frost buildup in freezer. Upon further inspection, I find that the fc section of the unit had lots of frost/ice buildup. Also found that the fc door gasket, in the left upper corner was badly gapped. I removed the fc door and drawers to inspect the evaporator and found evidence of ice buildup but the customer advised that he had defrosted the unit previously. I reshape do the blades on the evaporator and relocated the thermistor then cleaned off all of the ice/frost from inside the freezer chamber. Re-installed the drawers and using my heat gun, I reshape do the fc door gasket and re-installed the door. The gasket sealed good. When I first opened the fc door, I found that the customer had some bottles in the pizza box section that was keeping the door from closing all the way creating a gap and allowing large amounts of warm air to enter the fc section. I advised the customer to not put anything bulky in that pizza box section due to this issue. I quoted the
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WEE730H0DS0, Arrived on call for cooling fan speed to low f8 e0 error, could not get the cooling fan to run at all in test will order cooling fan and control but only use control on return if needed, will need autho. Office will reschedule with customer if autho. Is approved.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/20/2018
Model WRX988SIBM01, Arrived on call for fridge not defrosting properly, found fresh food evap is a solid block of ice, sensors passed instructed customer to remove food from freezer and fridge and gave instruction to allow to unthaw and will have evap sensor on return and will have evap cover and fresh food fan and correct control kit on return just incase needed and will need adapter kit with fan on return and sealer gum due to ice collection at rear adapter in fresh food section , will need autho. Per office., office will reschedule with customer if autho. Is approved. Did instruct customer to turn unit off and leave doors open and leave towels out in front of the unit to catch any water that may run out from unthawing from unit.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
GE refrigerator model# PFSS5NJWASS. Not making ice.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/20/2018
Arrived on site for no ice condition. Water pressure good at door. Freezer at 1 and fresh food at 37 degrees. Found icemaker to have a failed motor. All water connections were dry.
Near Austin, TX 78703
Robert
Job Details: 08/20/2018
WED90HEFW0 Arrived on job for complaints of vent rusted. Customer was referring to heat inlet screen at rear of dryer. Normal discoloration with use. Tested operation all normal.
Near Leander, TX 78641
Lou
Job Details: 08/20/2018
arrived on site to install previously diagnosed and ordered part. I removed and replaced the microwave door due to the glass gasket hanging out in the front. I tested the unit and it operated as designed. Job completed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/20/2018
KitchenAid refrigerator model KRMF706ESS01. Arrived on site for ice buildup on left side of FC. Remo
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/20/2018
Near Temple, TX 76502
James
Job Details: 08/20/2018
Arrived on site and tested unit. Customer also mentioned that freezer was not keeping cold enough and ice cream was not hard like usual. Checked temps and found freezer at 18 when set to -2 and ice maker housing at 33. Tested sealed system and fans through diagnostics. Found that fans are running but fresh food evap is completely iced over. Instructed customer that unit will have to thaw to repair. Unit will need new evap fan kit with thermistors to repair. Instructed customer to place towels around unit to catch water that will leak out while unit is thawing out. All water connections dry at time of service.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 08/20/2018
Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 08/20/2018
Model WDF530PAYW7, Arrived on call to replace wheel, wheel 14.46, manifold 61.47,dispenser 116.52 and remaining labor 100.00 which =292.45 plus tax 24.13 which =316.58, manifold and dispenser, installed parts, collected remaining balance of 316.58, no water leaks after repair, call complete. Also gave customer instruction on running hot water at sink and soap and rinse aid use again.
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/20/2018
Arrived on site and inspected range and found bake cycle will start but bake cancel button is not working. Switch membrane will need to be replaced in order to correct issue and will bring back control board as well if needed. Switch membrane $205.51 control $358.49
Near Killeen, TX 76543
Arthur B.
Job Details: 08/20/2018
WFE515S0EW1 (Freestanding Range) - Arrived onsite for customer complaint of LF element section of cooktop of freestanding range cracked. Found LF portion has a thermal cracked going along entire area. Removed cracked cooktop and installed new replacement. Customer satisfied with new replacement. No other issues found.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/20/2018
Replaced seeping inlet water valve. All operations are now normal. All water connections are dry.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/20/2018
MVWC565FW1 (Top Load Washer) - Arrived onsite to install new capacitor to top load washer from my prior visit’s diagnosis. Removed and replace faulty capacitor. Reassembled and ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78750
Scott
Job Details: 08/20/2018
Kitchen aid dishwasher
Near Buda, TX 78610
Robert
Job Details: 08/20/2018
WRF767SDEM01 Arrived on job for complaints of no ice in top icemaker. Ran diagnostics and no icemaker codes complete harvest but no cubes dropped. Filled with water in test. Bin showed to be empty. Order UI.
Near Georgetown, TX 78628
Jerry C.
Job Details: 08/20/2018
MSS26C6MFW01 Arrived to inspect noise issues. I found tubing in the lower unit area mis-routed and I corrected. I leveled and squared the chassis and doors and tested. Operational test good, no leaks observed during service.
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/20/2018
Arrived on site and found lower door bin Is bent outwardand is making contact with produce drawers. Straightened door and added silicon to seal gap between refrigerator liner and Altura cabinet. Also raised the front feet so fridge would lean back slightly and door will close better. No water connections hooked up to refrigerator, job complete
Near New Braunfels, TX 78132
Daniel A.
Job Details: 08/20/2018
MDB7749SBM2 No response from console/touchpad. Replaced defective touchpad due to defective ribbon cable. No response from cycle selection (start). Checked water inlet and drain hoses. No leaks detected. Normal operation after service
Near Killeen, TX 76542
Arthur B.
Job Details: 08/20/2018
WDT720PADM2 (Dishwasher) - Arrived onsite for customer complaint of dishes not drying in dishwasher. Ran diagnostics and found error code F7E1 (No Heat Error). Clear error code and ran automatic test cycle. Poured water on heating element. Found water sizzled off. Advised customer to run hot water to dishwasher before running cycle to prevent error code to cut off heater. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/20/2018
Whirlpool washer model# MVWB835DW3. Arrived on site for washer having long fill cycle. Performed dia
Near Kyle, TX 78640
Robert
Job Details: 08/20/2018
MEDX655DW1 Arrived on job for complaints of boor hard to open and close. Door catch tight loosened tension so door easier to open and close for customer. Test that weight of clothing will not open during cycle.
Near Driftwood, TX 78619
Kevin
Job Details: 08/20/2018
I’ve done site and inspected refrigerator and found ice then it’s not seating properly against auger motor, replaced bin And ice is now dispensing properly. No water leaks from connections at time of service, job complete
Near Bertram, TX 78605
Thomas L.
Job Details: 08/20/2018
Arrived on site for no operation. Found control board totally inoperable. Replaced and all operations are now normal. Joeswahn@gmail.comm
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/18/2018
Arrived on site for leaking water. Visited with customer then tested unit. Inspected unit and found bellows/tub drain area restricted with many objects, hair, coins, 2 pocket knives, etc. cleared and tested . All water connections are now dry. Instructed customer to use some afresh tablets to clean tub and basket.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/18/2018
Arrived on site for leaking water. Visited with customer then tested unit. Inspected unit and found bellows/tub drain area restricted with many objects, hair, coins, 2 pocket knives, etc. cleared and tested . All water connections are now dry. Instructed customer to use some afresh tablets to clean tub and basket.
Near Georgetown, TX 78628
Lou
Job Details: 08/18/2018
arrived on site to inspect refrigerator freezer not keeping food cold. Upon further inspection, I checked temps in the rc and fc. The rc temp was 52 degrees and the fc tempt was 40. I found no frost pattern on the evaporator and the compressor was having a difficult time starting. I heard the start device click a few times then the compressor finally came on. It appears that the control is not operating as it should in getting the start device to start up the compressor or the start device is going bad. When the compressor did come on, the evaporator began to show a frost pattern. There was a large block of ice at the bottom of the freezer chamber which tells me this unit possibly went into defrost mode and had a large amount of ice buildup on the evaporator. I quoted the customer RF320 $179.99 for diagnostics/labor fee, $131.03 for the control board WR55X10837, $39.99 for the start device WR07X10131, and $39.99 for the capacitor WR55X24064 for s total including tax of $422.61. The cus
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/18/2018
Arrived on site for Noisey operation. Found drain pan is vibrating against bottom of the cabinet. More sealer is needed to insulate and stop noise.
Near Georgetown, TX 78626
Lou
Job Details: 08/18/2018
arrived on site to inspect washer leaking water. Upon arrival, the customer advised that he found a puddle of water after the washer had finished a cycle. Customer advised he looked the unit over and could not find anything. Upon further inspection, I placed the unit in diagnostics to test and the were no error codes so I continued with testing. Looking around the unit, I found no evidence of water leaks on the outer panels of the unit nor on the floor. At the end of testing, the were no error codes. I opened the top of the unit and looked around the outer tub and found no evidence of water leakage. I secured the top and lifted the unit and checked underneath the unit and found no evidence of water leaks. I took photos of the areas where the customer found the puddle of water and of the drain pump/hose to show the customer my findings. No water leaks observed during service. Job completed. I advised the customer that should the issue occur again to take pictures and contact Whirlpool t
Near Austin, TX 78730
Scott
Job Details: 08/18/2018
Replaced control panel . Jenn air wall oven
Near Round Rock, TX 78665
Lou
Job Details: 08/18/2018
arrived on site to inspect dryer making loud noise. Upon arrival, the customer advised that the unit is making a loud screeching noise and it has a burning smell and is not heating well. I turned the unit on and immediately the unit began to make the screeching noise and I could smell something burning. I opened the unit up to inspect further and found that the heating element was burnt out and there was burnt no around the element. Due to the unit being a steam dryer, I advised the customer that they would need to contact someone to come out and clean their vents and dryer ducts. Also, I found that there was debris on the rollers causing them to make the screeching noise. I removed and replaced the element and dryer kit and tested the unit. The unit operates as designed. No lint observed during service, job complete.
Near Austin, TX 78731
Scott
Job Details: 08/18/2018
Amanda top load washer
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/18/2018
Arrived on site for Noisey operation. Found top half of agitator is causing the noise. Replaced. All water connections were dry.
Near Jarrell, TX 76537
Thomas L.
Job Details: 08/18/2018
Arrived on site or water leaking. Inspected unit and found that the main inlet hose that goes from the valve to the dispenser is split and leaking left unit unplugged. Office to locate part and reschedule with customer.
Near Round Rock, TX 78665
Lou
Job Details: 08/18/2018
arrived on site to inspect dishwasher dispenser not working. Upon further inspection, I found that the unit dispenser had too much soap residue around the edges that was keeping the door from locking/unlocking. I removed and replaced the dispenser and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.
Near Driftwood, TX 78619
Kevin
Job Details: 08/17/2018
Arrived on site and inspected refrigerator and found currently dispenser flow is good. Customer is experiencing no water dispensing but UI is still counting ounces, problem is intermittent. Spoke with the tech line and they recommended adding in line pressure regulator to correct issue. No water leaks from connections at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/17/2018
NED4655EW1 arrived on site and found unit breaker tripped. Corrected breaker and advised customer on use and care. All checks good. Unit operating as designed.
Near Driftwood, TX 78619
Kevin
Job Details: 08/17/2018
Arrived on site and found ice auger is not turning, removed motor and found it is rusted and frozen. Took one picture. Shaft and top connector will need to be replaced as well due to age. No water leaks from connections at time of survey was
Near Taylor, TX 76574
Nathaniel B.
Job Details: 08/17/2018
Model KUDE48FXSS5, Arrived on call for dishwasher has no operation, 8-4 which is drain motor electrical problem, 9-1 diverter can not find position, , found drain pump had piece of glass in it which was not allowing to drain and was causing diverter to stick, diverter is working as it should, only charged customer service fee of 99.99 plus tax which = 108.24, no water leaks at time of service. Also gave customer instructions on soap and rinse aid use due to over soaping.