Service History 1036

Near Killeen, TX 76543
Arthur B.
Job Details: 08/23/2018
RF365PXMW1 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting no power to top or oven. Removed power supply cover and found hot wire shorted to cover. Also found unit is hard wired directly to house. Used spade connectors to secure L1/L2 live wires. Reassembled. Flipped house breaker on. Unit powered up. Tested all burners and oven. All now work as intended. No other issues found.
Near Austin, TX 78748
Kevin
Job Details: 08/23/2018
Arrived on site and found little lock is not working, after replacing lock all function has returned to washer. No water leaks from connections at time of service, job complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/23/2018
Arrived on site for no ice. Found slab hanging on right side of cutter grid. Aligned cutter grid and all operations are now normal. All water connections are dry.
Near Georgetown, TX 78626
Jonathan
Job Details: 08/23/2018
GE washer model# GTW485ASJ3WS. Not spitting water out of clothes. Arrived on site for washer not dr
Near Austin, TX 78738
Brandon
Job Details: 08/23/2018
Arrived on site for customer complaint of ice build up in fresh food section, found unit was not defrosting properly. Ordering plastic style thermistor and instructed customer to defrost before we arrive.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/23/2018
Arrived on site or no heat condition. Turned on unit and observe temperatures. Temperatures were fine for the first 10 minutes then the heat would not cycle back on properly. Reheat took way too long. Found failure codes in diagnostics for power issues, vent issues, and none of these were an issue. Will order control and thermistor.
Near Georgetown, TX 78626
Jonathan
Job Details: 08/23/2018
Amana dryer model # NED4655EW1. Dryer is not heating.
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/23/2018
MFI2269FRZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator alarm keeps beeping. When arrived, could hear alarm beeping. Both RC&FC temperatures check ok. Powered down unit and removed,replaced and programmed new main control board. Powered up unit. Unit now cools as intended and no longer beeps continuously. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Diego G.
Job Details: 08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 08/23/2018
Arrived on site. Replaced control assy and cycled unit. All functions tested OK. No leaks present. Job complete
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/23/2018
W11159142 valve
Near Georgetown, TX 78633
Jonathan
Job Details: 08/23/2018
KitchenAid dishwasher model# KDTE104ESS3. Dripping water at bottom of door.
Near Austin, TX 78732
Luis
Job Details: 08/23/2018
Ice machine-weak water flow replaced faulty water valve
Near Round Rock, TX 78681
Wesley
Job Details: 08/23/2018
WDT720PADM0 Arrived on site and found pump and motor failed. Replaced pump and motor. Now the unit washes again. All checks good.
Near Austin, TX 78727
Cliff
Job Details: 08/23/2018
Whirlpool refrigerator WRX988SIBM01. Arrived on site to diagnose the refrigerator is not cooling properly. Found a RC of operator not defrosting cousin cooling failure. Defrost issue was caused by a miscommunication due to a shortage control board and shorted evaporator thermistor. Failures due to normal wear and tear. Both control and thermistor harness will need to be replaced to complete repairs. Return date is set for 8/28/18. No leaks found at time of service. Biased homeowner on the frosting unit at least 24 hours prior to return trip.
Near Buda, TX 78610
Leonardo
Job Details: 08/23/2018
Whirlpool dishwasher start button not working model: WDT720PADM2. Arrived on site to test unit for panel not working. Found start button not working. Found unit giving F2E1 stuck keypad. Replaced panel test unit and unit starting right away. Job complete
Near Austin, TX 78704
Robert
Job Details: 08/23/2018
MHW9000YW0 Arrived on job to replace control. Removed dryer and washer. Removed motor control and examine. Found the control burned replaced control and test. Operation normal and no codes detected. No leaks detected at time of service. Job complete
Near Georgetown, TX 78628
James
Job Details: 08/23/2018
Arrived on site and inspected unit for ice build up. Found top left corner of freezer door not sealing properly. Also found that fc door shifted to the right about 1/4”. Installed new rails and brackets. Adjusted door for proper seal. Unit working properly and all water connections dry at time of service. Job complete.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/23/2018
GE refrigerator model # PFSS5NJWASS. Not making ice.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/23/2018
MFI2570FEW01 (French Door Refrigerator) - Arrived onsite for customer complaint of ice maker not dispensing ice on French door refrigerator. Removed ice bin and found dispenser motor yoke is free spinning on shaft. Unit will need new ice dispenser motor and yoke to complete repair. R/S for Monday 8/27. All water connections were dry at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/23/2018
Near Burnet, TX 78611
Thomas L.
Job Details: 08/23/2018
Arrived on site for no operation. Unit will except no commands. The greenlight on the control board is illuminated and flashing. Will order control in touch panel. Parts show no availability. Office to locate parts and reschedule.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/23/2018
MH1170XSS3 (OTR Microwave) - Arrived onsite to removed and replace door and grille vent on OTR microwave from my prior visit’s diagnosis. Remove faulty parts and installed new replacement. Door now closes as intended with no issues. No other issues found.
Near New Braunfels, TX 78130
Daniel A.
Job Details: 08/22/2018
KSF26C4XYY03 Not producing ice. Icemaker not advancing. Replaced icemaker. Verified fill and harvest. Normal operation after service
Near Kyle, TX 78640
Robert
Job Details: 08/22/2018
W2RXEMMWS00 Arrived on job for complaints of not cooling. Found start device not working. Replaced start device and test operation normal.
Near Round Rock, TX 78664
Tyler B.
Job Details: 08/22/2018
Near Austin, TX 78717
Lou
Job Details: 08/22/2018
arrived on site to inspect refrigerator leaking water. Upon further inspection, I found a large block of ice at the bottom of the freezer chamber and frozen water against the back of the cabinet. I found more frozen water/ice under the Evap fan motor running down the back of the freezer chamber. The ice maker is working properly as it filled with water, but I found that the unit is unbalanced as it rocked back and forth from the back right corner to the left front corner. I could not get the unit to level or balance and did not have any type of shim to put under the front left corner. I advised the customer if they had a shim to put it under the front left corner/wheel to balance the unit so it does not rock. Also, I found that the fan motor wiring harness was not done correctly by previous service techs. The wires that were joined with a cap were not fully capped and were showing from the bottom of the cap. I unplugged the unit and recapped the wiring harness and put manufacturers app
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/22/2018
Near Cedar Park, TX 78613
James
Job Details: 08/22/2018
Arrived on site and tested unit. Found that unit appeared to,have no power. Removed unit from cabinet and tested fuses. Found both to be good but connection to cavity thermostat loose and secured connection. Plugged unit in to test voltage at control and found proper voltage and unit now powering on. Reinstalled and tested operation. Unit working properly. Job complete.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/22/2018
Arrived on site and replaced in efficient compressor. unit now started properly. All water connections were dr. Customer haven to his work before my work was completed. Locked side door when I left.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/22/2018
Whirlpool refrigerator model# WRS325FDAB02. Ice buildup in freezer compartment.
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 08/22/2018
Arrived on site and replaced in efficient compressor. unit now started properly. All water connections were dr. Customer haven to his work before my work was completed. Locked side door when I left.
Near Austin, TX 78748
Kevin
Job Details: 08/22/2018
Arrived on site and found dryer door will not stay closed, replaced catch and door still pops open. Will need to bring back door strike and if that does not correct the issue tech line will need to be called on that same visit.
Near Kempner, TX 76539
Arthur B.
Job Details: 08/22/2018
WRF535SMBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking and clumping in ice cube tray. Found ice maker mold cracked. P&L are as follows;W10884390 (Icemaker) $83.67,RF360 $174.99 plus taxes. Removed and replaced icemaker. Icemaker called for water and found mold no longer leaking. All water connections were dry at time of service.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/22/2018
Model WTW7500GW0, Arrived on call for washer has lf error when on rinse cycle which lf error is for long fill,checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0 e3 over load, f0 e4 spin limited by water temp, installed water valve and know getting good water flow on hot and cold on machine, instructed customer on loading and soap usage, no water leaks after repair, call complete.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/22/2018
Model WTW7500GW0, Arrived on call for washer has lf error when on rinse cycle which lf error is for long fill,checked for error codes and got f3 e2 water inlet temp fault, f8 e1 long fill error, f0 e3 over load, f0 e4 spin limited by water temp, installed water valve and know getting good water flow on hot and cold on machine, instructed customer on loading and soap usage, no water leaks after repair, call complete.
Near Leander, TX 78641
Jerry C.
Job Details: 08/22/2018
WRF535SMBM00 Arrived to inspect no cool in rc. I found the fc evap full of frost and ice. I removed the ice and tested the defrost element and it worked as designed within service test mode. I found the fc door would not close correctly due to upper rack binding. I corrected door lean and the rack binding and tested. I sealed door opening gapping within the fc and rc doors. Operational test good, no leaks observed during service.
Near Cedar Park, TX 78613
James
Job Details: 08/22/2018
Arrived on site and tested unit. Found that magnetron not starting. Removed unit and inspected high voltage system. Found that connection from capacitor to mag loose and that magnetron has failed. Also found that diode has failed indicating issue with capacitor. Installed new magnetron capacitor and diode. Tested for proper operation. Unit working properly. Job complete.
Near Austin, TX 78753
Robert
Job Details: 08/22/2018
MVWB955FC1 Arrived on job to replace hinges, lid, frame and seal. After replacement of all parts lid operation normal. No leaks detected at time of service. Job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/22/2018
GSH25JFXBBB (SxS Refrigerator) - Arrived onsite to install new compressor to SxS refrigerator from prior tech’s diagnosis. Removed back cover and tested compressor using start device and capacitor from compressor kit. Fund unit came on and remains running. Checked FC evaporator and found good frost pattern forming and good air flow. Unit does not need compressor replaced. Found start device and capacitor faulty. No other issues found. All water connections were dry at time of service.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model ED5FHEXVS01, Arrived on call for ice maker not making ice and freezer is cooling, found 118 ac volts to ice maker with door switch not pressed, found freezer door switch broken and even with 118 ac volts to maker and t-h jumped ice maker would not cycle, installed ice maker and jumped t-h and ice maker cycled and filled with water, ordering freezer light switch, will reschedule for 8/24/18, no water leaks at time of call
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model ED5FHEXVS01, Arrived on call for ice maker not making ice and freezer is cooling, found 118 ac volts to ice maker with door switch not pressed, found freezer door switch broken and even with 118 ac volts to maker and t-h jumped ice maker would not cycle, installed ice maker and jumped t-h and ice maker cycled and filled with water, ordering freezer light switch, will reschedule for 8/24/18, no water leaks at time of call
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/22/2018
Whirlpool washer model# WFW92HEFC0. Unit not responding and continues to drain only.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model WOS51EC0AS04, Arrived on call for improper heating for oven, installed ui control and main control and name plate and sensor per previous techs diag. Preheated oven to 350, cut out temp is 395, cut in temp is 324 which is a average temp of 360 degrees, calibrated oven temp down -10 degrees for a average temp of 350 degrees, all checks good, call complete.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/22/2018
Model WOS51EC0AS04, Arrived on call for improper heating for oven, installed ui control and main control and name plate and sensor per previous techs diag. Preheated oven to 350, cut out temp is 395, cut in temp is 324 which is a average temp of 360 degrees, calibrated oven temp down -10 degrees for a average temp of 350 degrees, all checks good, call complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/22/2018
ED5FHEXNT00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator intermittently cooling and shuts off and burning smell. Plugged unit up and found start device shorted out. Compressor would come on and start device sparks. A,so found icemaker not working as well. Icemaker stripper would continuously rotate. Ordering new start device,icemaker, thermostat and defrost control. Advised customer that AHS must approve parts. OF to R/S. Unit unplugged at this time. All water connections were dry at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/22/2018
Kenmore washer model 417.44132000. Not powering on.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/22/2018
Florczykowski
Near New Braunfels, TX 78132
Daniel A.
Job Details: 08/22/2018
KRMF606ESS0 Refrigerator evaporator freezing over. Moved thermistor to correct position on suction line. Verified normal operation after service
Near Killeen, TX 76549
Arthur B.
Job Details: 08/22/2018
RED4516FW0 (Dryer) - Arrived onsite for customer complaint of dryer making noise when tumbling. Removed door front and found rock lodged in drum seal. Removed rock and reassembled. Tested unit. Unit now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78736
Kevin
Job Details: 08/22/2018
Arrived on site and replaced control board diagnosed by previous technician. Found ice production is currently good. Added silicon around freezer liner to remove any air gaps between eight and outer cabinet. No water leaks from connections at time of service, job complete.
Near Austin, TX 78703
Robert
Job Details: 08/22/2018
LA612 washer no spin.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/22/2018
Removed and replaced weak inlet water valve. Fill cycle is now working properly. Tested unit and unit now works properly with no water leaks.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/22/2018
Whirlpool washer model # WTW5000DW1. Washer not powering on.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/22/2018
NTW4605EW0 (Top Load a Washer) - Arrived onsite for customer complaint of top load washer stuck in “WASH” cycle. When arrived, found unit was drained and emptied. Ran diagnostics and found no error codes. Calibrated unit. Unit calibrated successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Austin, TX 78733
Luis
Job Details: 08/22/2018
Refrigerator-replaced failed water filter housing
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/22/2018
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/22/2018
Arrived on site for no operation. Unit was totally inoperable. Reset breaker and retested. Unit no came on but with no display operation. Unit then shut off again. Unit needs a control rebuild. Est$600. Due to age of unit customer is looking into new units.
Near Leander, TX 78641
Cliff
Job Details: 08/22/2018
Ikea microwave IBMS1455DS00. Arrived on site to diagnose a microwave that will not start. Found start button has come unmounted from button clip. Remounted button and tested unit. Found all is functioning properly at this time.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/22/2018
Whirlpool refrigerator model# WRF736SDAM13. Intermittently cooling issue in fresh food compartment.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/22/2018
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/22/2018
Arrived on site for no cool in freezer. Freezer temp was 36 and fresh food was 46 degrees. Found loose connection at condenser fan motor causing fan not to run thus high temps. Corrected. Customer to allow approx 24 hours for u it to reach normal temps. No water is hooked up to unit.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/22/2018
DU1100XTPSA (Dishwasher) - Arrived onsite for customer complaint of soap dispenser cover broken on dishwasher. Confirmed door flap tab is broken. Removed and replaced dispenser. Reassembled. Door now opens/closes as intended. No other issues found. All water connections were dry at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/22/2018
Arrived on site for part hanger, I replaced bi metal and control board, unit tested good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/22/2018
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/22/2018
Whirlpool refrigerator model# WRX735SDHZ00. Leaking water at top of unit.
Near Leander, TX 78641
Cliff
Job Details: 08/22/2018
Jennair compactor TC707S4. Arrived on site to diagnose a compactor that is starting when the door is closed and foot release is not correctly aligned. Tested unit and found trashbin not latch to front panel and start button not engaging switch. Realign start button and attached trash bin properly. Tested unit found all is functioning properly at this time.
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/22/2018
Arrived on site for thin ice production. All operations tested correct in diagnostics. However thickness was set on medium thickness setting. Change setting to thick. All water connections were dry.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/22/2018
WED8000DW4 (Dryer) - Arrived onsite for customer complaint of UI lettering on dryer had came off after removing packing film. Confirmed the letter peeled off. Removed UI assembly and installed new replacement. Removed film. All lettering intact. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76548
Arthur B.
Job Details: 08/22/2018
GS5SHAXNL00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud grinding noise when running. Found evaporator fan is barely moving. Will need new evaporator fan to complete repair. Next available for customer is Monday 8/27. All water connections were dry at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/21/2018
Whirlpool refrigerator model# WSF26C3EXW01. Has oder inside of unit and in ice.
Near Austin, TX 78728
Cliff
Job Details: 08/21/2018
Whirlpool refrigerator WRT1L1TZYW00. Arrived on site to install heater kit for refrigerator. Tested unit and found drain was clogged and heater kit was not needed. Unclog the drain and removed all ice from the freezer. Tested unit and found all is functioning properly at this time. No leaks found at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/21/2018
Whirlpool refrigerator model #WRS571CIHZ01. Making intermittently noises.
Near Austin, TX 78724
Scott
Job Details: 08/21/2018
Lid lock op load washer
Near Austin, TX 78744
Robert
Job Details: 08/21/2018
WRS321SDHZ01 Arrived on job for complaints of too cold. Found the diffuser door open and frost in refrigerator. Replaced diffuser and door closed. No leaks detected at time of service. Job complete
Near Killeen, TX 76542
Arthur B.
Job Details: 08/21/2018
WRX735SDBM02 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not making ice on French door refrigerator. Removed ice bin and found ice maker stripper keeps rotating. Removed faulty icemaker and installed new replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for issues with inside oven floor. Found oven floor pan was not installed properly. Corrected. Unit is good to,go. Open builder home. Left him a voice mail stating oven is fixed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
GFSS6KKYESS (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of not French door refrigerator not cooling in RC section. Found evaporator fan is not moving air in section. Ordering evaporator cover assembly to complete repair. R/S set for Friday 8/24. Customer will have unit defrosted before return visit date. All water connections were dry at time of service.
Near Leander, TX 78641
Thomas L.
Job Details: 08/21/2018
Arrived on site for frosting in the freezer section. Upon inspection of the frost is actually at the air vent that goes into the icemaker compartment. As I inspected the unit I found that the unit was turning off and on continuously. I also found that the user interface on the inside of the left door is no longer operable. I am ordering both controllers.
Near Cedar Park, TX 78613
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not working. Upon further inspection, I found the unit unplugged and the cord on the unit was the wrong cord. The cord itself was to a GE dryer. I advised the customer that they needed a Whirlpool approved four prong cord that has the round prong on top, the two straight prongs on the sides and the upside down "L" shaped prong on the bottom. I verified ohms to the components fuse, cutoffs, element. No lint observed during service, job completed.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/21/2018
Near Austin, TX 78728
Wesley
Job Details: 08/21/2018
WRT518SZFM00 Arrived on site for freezer seal set incorrectly. Used heat gun to re shape. All checks good. Unit is now operating as designed.
Near Temple, TX 76501
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that unit has fault for lid lock and would not start a cycle. Installed new lid lock and tested operation. Found that gearcase is making a grinding sound. Inspected gearcase and found that it is starting to leak oil. Also found that actuator not reading basket speed. Unit will also need new gear case cam and actuator to complete repair. Will need autho to complete repair. All water connections dry at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not turning on. Upon further inspection, I verified voltage at the outlet, but wasn't getting the correct voltage at the terminal block. I found that the wires were not installed correctly. The red was on black and black on red. I corrected the issue and the unit operates as designed. No lint observed during service, job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/21/2018
HDA3400G00WW (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting cycle. Removed Baotou toe plate to check incoming voltage. Found 120V to unit. Removed console and found bracket that touches door switch is warn. Was able to adjust bracket to allow,door latch to make contact. Unit now comes on and off as intended. Unit fills,agitates,drain heats as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78748
Kevin
Job Details: 08/21/2018
Arrived on site and set refrigerator into diagnostic cycle and found on Test 56 error E2 motor lost position. Attempted test 57 and icemaker would not cycle. Replaced ice maker Ran test 57 again and it completed properly. Also ran test 45 and valve fill ice maker. Recommended to customer that first batch of ice be discarded. No water leaks from connections at time of service, job complete
Near Lago Vista, TX 78645
Thomas L.
Job Details: 08/21/2018
Arrived on site for Noisey operation. Found idler pulley very Noisey. Installed new dryer repair kit. Cleaned dryer during repairs.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/21/2018
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to inspect dishwasher leaking water. Upon arrival, the customer advised that the unit is leaking water randomly. He advised that they will sometimes wake up in the morning and find water at the front of the unit and underneath, as well. Upon further inspection, I placed the unit in diagnostics and error codes 6/4 and 8/2 appeared. I cleared the error codes and continued with testing. While testing, I checked underneath the unit for any leaks and found none. Before testing was completed, I checked under the sink counter and found that the customer has a RO system and the line was tapped into the dishwasher drain line going into the disposal. At that point, I recommended that the customer contact a plumber to come and relocate the RO system line somewhere other than at the disposal closer to the pee trap. The unit completed testing and there were no error codes showing. There was a lot of detergent suds in the bottom of the unit, so I recommended that the customer cut bac
Near Jarrell, TX 76537
James
Job Details: 08/21/2018
Arrived on site and tested unit. Found that stirrer and stirrer cover damaged. Also found wave guide cover loose. Unit will need new stirrer assembly and wave guide cover to repair.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/21/2018
HVM1750SP2SS (OTR Microwave) - Arrived onsite for OTR microwave not coming on. Uninstalled microwave and removed control panel. Found fuse blown. Removed fuse. Tested unit. Found work coming from control board. Ordering control board to complete repair. R/S for a Friday 8/24. Customer agreed to keep unit uninstalled until unit is repaired.
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to inspect dryer not drying clothes. Upon arrival, the customer was explaining that it takes several attempts at drying before the clothes actually get dry. She opened the unit to get some clothing out of the unit and I found that the customer is putting too many clothing articles inside the unit. Upon further inspection, I used my dryer vent tester and tested the airflow in the unit and it tested good as the card fell off the hanger two out of two times. I verified ohms to the cutoff, fuse, and element. I pulled the element to inspect the coils and found that one of the connections was broken in two but was touching enough to operate. I removed and replaced the element and tested the unit and it was operating as designed and heating properly. I recommend them the customer only dry small loads to help in drying times. No lint observed during service, job completed.
Near Florence, TX 76527
James
Job Details: 08/21/2018
Arrived on site and tested unit found full of water. Tested pump and pump is making a humming sound and not draining. Removed water and inspected pump found motor has failed and is just humming. Unit will need new drain pump to repair quoted customer $67.58 plus tax for pump and $159.99 plus tax labor(TL210). Installed new pump and tested operation. All functions test good and all water connections dry at time of service. Job complete
Near Austin, TX 78723
Scott
Job Details: 08/21/2018
Fridge whirlpool Keeps tripping the breaker
Near Austin, TX 78735
Kevin
Job Details: 08/21/2018
Arrived on site and found saved error codes for Water level system error, and no water detected entering machine. Ran a diagnostic cycle and found All functions are operating properly confirmed that pressure hose and air trap are clear. If situation happens again will need to bring back air trap, pressure hose and pressure sensor. No water leaks from connections at time of service, job complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/21/2018
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/21/2018
Near Austin, TX 78726
Wesley
Job Details: 08/21/2018
WDT920SADM0 Arrived on site and replaced sump and motor. Tested unit, all checks good. Unit is operating as designed. Leak free. Charged balance.
Near Leander, TX 78641
Lou
Job Details: 08/21/2018
arrived on site to install previously diagnosed and ordered parts. I arrived with the front panel, door parts and a strike. I removed and replaced the inner and outer door assembly and the strike and tested the door. The door closed and latched as designed. I did not need to replace the front panel as the door was warped which was keeping it from staying closed. No lint observed during service, job completed.