Service History 1035

Near Kyle, TX 78640
Robert
Job Details: 12/21/2018
DRYER MAYTAG MEDZ600TW2 Arrived on job for complaints of F01 code. Confirmed code F01 Control error. Check diagnostics sheet and it recommended replacement of control replaced control and test dryer. Operation normal
Near New Braunfels, TX 78132
Robert
Job Details: 12/21/2018
RANGE WHIRLPOOL WFC150M0EB2 Arrived on job for complaints of too long to boil water. Found operation of burners normal the customers cookware not setting flat on burners.
Near Austin, TX 78727
Paul
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived onsite for the dishwasher with the drain pump being loud when draining. I tested the unit and found the drain pump working as designed. The unit was maybe a little louder than normal but it was working properly. I explained this to mr and I quoted the customer PUMP-DRAIN $76.76 + MT350 LABOR $25.00 = $101.76 + tax if they wanted to change it because of the noise. Mr checked with ms and they decided since it was working properly to keep using it as is. Call complete.
Near Austin, TX 78758
Paul
Job Details: 12/21/2018
DRYER WHIRLPOOL WED4616FW0 Arrived onsite for the dryer with no power. I found the thermal fuse open and replaced it. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78758
Paul
Job Details: 12/21/2018
DRYER WHIRLPOOL WED4616FW0 Arrived onsite for the dryer making a humming noise. I found the motor with 121VAC to it and it only humming. I found the door handle broken also. Ordering the door handle and returning with the prescreened motor. Ordering W10861225 HANDLE. RS for Wed 12/26.; ordrng 1 W10861225 (HANDLE)
Near Austin, TX 78758
Paul
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for the washer leaking oil. I found the seal on the gear case leaking oil. I changed the gear case and the cam because it was saturated in oil. I tested the unit and it is working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL KMLS311HSS1 Arrived on site to install previous diagnosed part. Removed microwave and installed new. Installed microwave and tested. All tested good. Customer stated that it looks worse than previous and stated that we had bent put it on sides. Attached pictures to SD-QUICKPIC.
Near Austin, TX 78758
Paul
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW4616FW2 "Arrived onsite for the washer that will not drain. I put the washer in manual drain and nothing happened. I removed the harness at the pump and checked voltage to the pump. I had 119 volts to the pump. I changed the pump again and tested the unit. The pump still didn’t run. I checked voltage out of the control with power to the pump and the voltage showed 3.8 volts. I removed the harness at the control and it showed 119 volts. I replace the control and tested. The pump worked as designed. I tried to calibrate the control and the basket never moved. I ran auto diagnostics and had no agitation or spin.when changing the pump I had found the capacitor loose and hanging when I tested voltage to the pump. I reattached it to the gear case. I couldn’t troubleshoot the issue anymore because Luxe was closing but I suspect a harness issue but will order all the components that could possibly cause this. Ordering C-NOTES, W11170645 CONTROL, W10899776 HARNS-WIRE, W10885
Near Austin, TX 78758
Paul
Job Details: 12/21/2018
WASHER WHIRLPOOL WET4024HW0 Arrived onsite for the dryer not turning on. I found where L1 got into the motor pulley and shorted out. The wire harness will need to be replaced. I talked to CS and he stated I could put a butt splice connector in the existing harness to make the repair. Ordering C-NOTES. ; ordrng 1 C-NOTES (OFFICE TO SCHEDULE AT THE SAME TIME WITH 208140.)
Near Seguin, TX 78155
Diego G.
Job Details: 12/21/2018
OVEN WHIRLPOOL KODE300ESS01 "Arrived on site. Check for a no heat issues. Found bad TOD for lower oven. Replaced TOD and cycle, all functions tested OK.
Near Seguin, TX 78155
Diego G.
Job Details: 12/21/2018
OVEN WHIRLPOOL KODE300ESS01 "Arrived on site. Check for a no heat issues. Found bad TOD for lower oven. Replaced TOD and cycle, all functions tested OK.
Near Seguin, TX 78155
Diego G.
Job Details: 12/21/2018
OVEN WHIRLPOOL KODE300ESS01 "Arrived on site. Check for a no heat issues. Found bad TOD for lower oven. Replaced TOD and cycle, all functions tested OK.
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
WASHER MAYTAG MHW8000AG0 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the diverter valve and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Tyler B.
Job Details: 12/21/2018
DISHWASHER KITCHENAID KUDK03CTSS3 "Arrived on site loud wash, found pump motor failing, replaced sump and pump and tests good. No leaks on site"
Near Buda, TX 78610
Kevin
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTE334DSS0 "Arrived on site and inspected dishwasher and found drain pump has failed, quoted customer for repair for drain pump and total labor DW160 . I do not have drain pump re-screen and will need to order it. Customer is going to discuss situation with KitchenAid to see if they will cover the drain pump. Reported to CS, Customer will contact office if they wish to continue. No water leaks from connections at time of service"
Near Horseshoe Bay, TX 78657
Jerry C.
Job Details: 12/21/2018
RANGE MAYTAG MGS8800FZ0 "MGS8800FZ0 Arrived to inspect no ignition. I found the unit would attempt to ignite, but was shorting prior to the igniter. The ignition wire routing was incorrect and the wire was pinched at the rear of the lower drawer. After correcting the wiring and inspecting it and finding no issue, the unit operated as designed. I adjusted the cooktop burner low flame height and found no other faults. No gas leaks detected during service."
Near Lockhart, TX 78644
Robert
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job to replace freezer door. After replacement of door ice maker cycled. Test door operation and gasket.
Near Hutto, TX 78634
Jonathan S
Job Details: 12/21/2018
OVEN WHIRLPOOL WFE550S0HZ0 "Arrived on site for range oven not maintaining correct temperature and not heating above 480°. Inspected unit and found drawer incorrect. Inspected brackets and found right bracket was not mounted and screw was loose. Corrected bracket and tested drawer operation. Performed temperature test on bake mode at 350° and measured first 3 cycles, and found average temperature at 340°. Heated unit up to 500° and at time of completion of preheat meter read same as oven. Called tech support and spoke with Kevin (SR#7723721327). Verified unit was with designed spec. All tested good."
Near Kingsbury, TX 78638
Diego G.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site. Check for No cool issues. Found refrigerator at 53° and freezer at 27°. Found both evaporators frosted over completely. Ran diagnostic test and found controls to be bad. Will need UI, evap with thermistor and main control board. Need AUTHO. Office to reschedule 4444; ordrng 1 W11036562 (UI) and 1 iW11087438 (EVAP WITH THERMISTOR )"
Near Kingsbury, TX 78638
Diego G.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site. Check for No cool issues. Found refrigerator at 53° and freezer at 27°. Found both evaporators frosted over completely. Ran diagnostic test and found controls to be bad. Will need UI, evap with thermistor and main control board. Need AUTHO. Office to reschedule 4444; ordrng 1 W11036562 (UI) and 1 iW11087438 (EVAP WITH THERMISTOR )"
Near Kingsbury, TX 78638
Diego G.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Arrived on site. Check for No cool issues. Found refrigerator at 53° and freezer at 27°. Found both evaporators frosted over completely. Ran diagnostic test and found controls to be bad. Will need UI, evap with thermistor and main control board. Need AUTHO. Office to reschedule 4444; ordrng 1 W11036562 (UI) and 1 iW11087438 (EVAP WITH THERMISTOR )"
Near Austin, TX 78751
Scott
Job Details: 12/21/2018
DISHWASHER IKEA IUD8555DX1 "Arrived on site ,replaced sump and motor . Ran diagnostics , all checked normal . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78745
Kevin
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site and found dishwasher is not heating properly, found harness to heating element is not attached and after correcting ran a diagnostic cycle and heating element is working properly now. No further repair is required at this time, job complete."
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH53520CS5 "arrived on site to inspect microwave showing open door error. Upon further inspection, I could not get the unit to duplicate the error; however, when opening the door, the interior light did not come on but it would come on when the door was closed and the unit was operating. I removed and replaced all three switches and both interlocks and tested. When I went to test the bottom plate cam was not in the proper place and the fuse popped. I replaced the fuse and tested again and the unit operated as designed. Job completed."
Near Buda, TX 78610
Leonardo
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site to test unit for damaged on door. Found damaged door replaced door test unit and unit test good. No damaged found on new door job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/21/2018
OVEN WHIRLPOOL WFG525S0HS0 "Arrived on site for customer complaint unit not baking properly found faulty igniter, I replaced igniter, unit tested good."
Near Killeen, TX 76542
Steve C.
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site for the units is not working properly. Customer advised the unit will not start. Tested the unit and found the door is coming apart at the bottom and not closing. Unit will need a new door. Customer is requesting a.m. appointment due to work.; ordrng 1 CNOTE (AM APPOINTMENT ) and 1 W11186045 (DOOR SS)
Near Austin, TX 78746
Leonardo
Job Details: 12/21/2018
RANGE KITCHENAID KCGS556ESS Arrived on site to test unit for right front burner not burning correctly. Test unit and found burner cap not sitting correctly on burner head. Secured burner cap correctly and burner flame normal.
Near The Hills, TX 78738
Brandon
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM "Arrived on site for customer complaint of no water or ice, found water line to unit was turned off, I turned on water valve, unit tested good. Collected service fee on cc"
Near Austin, TX 78728
Paul
Job Details: 12/21/2018
DISHWASHER MAYTAG MDBH950AWB Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the broken door latch that was missing the handle. I tested the unit and it is working as designed. I explained to ms about using a dishwasher cleaner. Call complete.
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/21/2018
OVEN WHIRLPOOL WEG745H0FS0 Arrived on site or unit not baking properly. Unit is under baking grossly. Removed and replaced sensor. Unit now makes it the proper temperature.
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for washability. Tested unit and found it to not be filling with water. Inspected float and found it stuck in the up or full position. Corrected float situation. Tested unit and unit now fills and washes properly. All water connections are dry.
Near Killeen, TX 76542
Al
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived to install previously ordered parts. I removed and replaced the evaporator motor. I reassembled the unit and tested the unit. The unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near New Braunfels, TX 78130
Robert
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on job to replace yoke and motor. Replaced yoke and test operation normal. Return motor. No leaks detected at time of service. Job complete
Near Austin, TX 78746
Leonardo
Job Details: 12/21/2018
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for unit not starting. Test unit and found unit not getting water. Test unit and found connection to float had come off. Secured connection test unit and unit test good job complete
Near Leander, TX 78641
James
Job Details: 12/21/2018
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and installed adapter from gas connection kit. Tested for gas leaks and found none. Power was off when testing but gas is flowing properly to cooktop. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW8500DC4 Arrived onsite for customer complaint of top load washer not completing cycle. Tested unit and found latch not engaging. Removed and replaced lid latch. Reassembled and ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Waco, TX 76710
Steve C.
Job Details: 12/21/2018
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not heating. Tested the unit and found the unit will not heat. Found the temperature setting is that high and switch it to medium and the unit is heating. Found the rotary switch for the high setting will not work. Will need to order the switch.; ordrng 1 W11230567 (SWITCH TEMP)
Near Kyle, TX 78640
Leonardo
Job Details: 12/21/2018
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas smell when in use. Test unit and found valve and tubing for left rear burner not tighten correctly. Making gas come out of valve not go straight to burner causing gas smell. Tighten tubing to valve test unit and unit test good no gas leaks present at this time. Job complete
Near Manor, TX 78653
Wesley
Job Details: 12/21/2018
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site and repaired with new door facia panel.
Near Kempner, TX 76539
Steve C.
Job Details: 12/21/2018
OVEN WHIRLPOOL WGE745C0FS01 Arrived on site for the unit lights will not turn on inside the ovens. Remove the light bulbs and found both bulbs shorted. There’s is voltage to the socket and customer advise he will get new bulbs. Unit is working properly and job complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/21/2018
RANGE WHIRLPOOL WFE530C0ES0 Arrived on site and found unit element shorted. Replaced element. Unit is now operating as designed.
Near Taylor, TX 76574
Wesley
Job Details: 12/21/2018
DRYER MAYTAG MEDC215EW1 Arrived on site and found wheel had fallen off of motor shaft. Replaced wheel and found poor airflow condition. Advised customer that unit will need to have duct cleared for safe use. All else checks good.
Near Leander, TX 78641
James
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested operation. Customer stated that the unit would not allow her to start a cycle and the interior light is flickering. Found switches discolored and installed new switches and interlocks. Tested operation and found unit working properly. Job complete
Near Hutto, TX 78634
Jonathan S
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on site to install previous diagnosed part. Gained access to control, removed failed control and installed new. Tested light operation and cooking operation. All tested good."
Near Round Rock, TX 78665
Tyler B.
Job Details: 12/21/2018
RANGE WHIRLPOOL WFE505W0HZ0 "Arrived on site for power burner center not heating, found blow out in coil, R&R burner and tests good."
Near Austin, TX 78741
Kevin
Job Details: 12/21/2018
DRYER MAYTAG MEDB765FW0 "Arrived on site and set dryer to run on normal and found harness connection to user interface is loose, after correcting it is responding properly. No saved error codes found in diagnostic cycle and it is heating properly, airflow is good and voltage is correct. No further repair is required at this time, no lint found in dryer at time of service, job complete"
Near Austin, TX 78739
Leonardo
Job Details: 12/21/2018
DISHWASHER KITCHENAID KDTM354DSS3 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor . Test unit and unit washing and draining correctly no leaks present at this time. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL GU1200XTLQ1 Arrived on site to replace board. Replaced board test unit and unit filling and washing correctly. Also unit draining and heating correctly job complete no leaks present at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
WASHER MAYTAG WTW5000DW1 "arrived on site to inspect washer start button not working. Upon further inspection, the customer had the unit unplugged. When I plugged it in, the drain pump came on. The customer advised that she pressed the start button to stop the unit so she could add more clothes. I pressed the start button and held it for approximately 5-10 seconds and the drain pump turned off. I explained to the customer that she doesn’t need to press the start/stop button to add more clothes while it’s sensing. I placed the unit in diagnostics and tested with no error codes. The unit operated as designed. I recommended use and care techniques as well as detergent use. No water leaks observed during service, job completed."
Near Austin, TX 78758
Paul
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the UI and tested the dispenser and the ice maker fill. Both are working as designed. There was no frost or ice build up in the unit or on the coil. There were no water leaks present in or on the unit at the time of service. Call complete.
Near , TX 78610
Kevin
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site and replaced noisy diffuser diagnosed on previous visit, no water leaks from connections at time of service, job complete"
Near Austin, TX 78723
Luis
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL ED25TEXHN00 "Arrived on site for no cool and no ice, compressor not powering on diagnosed failed starter,icemaker not running through a forced cycle faulty icemaker. Installed new starter and icemaker. Compressor powered on icemaker ran through a cycle and filled with water."
Near Georgetown, TX 78633
James
Job Details: 12/21/2018
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site and tested operation. Found noise coming from damper motor. Installed new and found unit now working properly. Job complete
Near Elgin, TX 78621
Thomas L.
Job Details: 12/21/2018
MICROWAVE KITCHENAID KMBS104ESS02 Please see my sticky note about this call. It is too high and will have to be removed from the wall by the customer.; saved tckt
Near Austin, TX 78705
Luis
Job Details: 12/21/2018
ICE MACHINE WHIRLPOOL KUIC18NNZS0 "Arrived on site for no ice. Ran diagnostics bin thermistor reading shorted not allowing unit to run through a normal cycle all other diagnostics passed. Installed new bin thermistor powered unit on,water filling reservoir unit working as designed. ; used 1 WPW10511923 (THERMISTOR USED FROM JOB 208005) from stock"
Near Kyle, TX 78640
Robert
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV Arrived on job for complaints of no water or ice. Found cover to icemaker not attached correctly the switch not always triggering door closed. Corrected cover issue and test dispenser.
Near Austin, TX 78729
Paul
Job Details: 12/21/2018
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for the dryer that takes multiple cycles to get the vent cleaned. I tested the dryer and found it cycling between 127-172 degrees at the outlet with the vent hose disconnected. With the hose connected the temp would remain idle indicating a clogged house vent. I explained this to ms and advised ms to call Vent Wizard to have the house vent cleaned. The unit is working as designed. Call complete.
Near Leander, TX 78641
James
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived on site for no ice production. Customer stated that the freezer has not seemed as cold and ice cream was soft not hard. Checked temps in freezer and fresh food. I found the freezer at 28 and fresh food at 45. Inspected sealed system and found compressor hot to touch and fans running properly. Unit will need sealed system repair. Repair will require 3 hours to complete. Instructed customer that office would be in contact to schedule repair. Parts and labor covered under warranty but diagnosis is not. Collected diagnosis ; ordrng 1 CNOTE (3 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer-uv) and 1 WPW10443217 (valve)
Near Austin, TX 78703
Scott
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site replaced UI panel ,evap cover , control board . Defrosted evap with steamer . All checked normal . No water leaks detected . Job complete."
Near Round Rock, TX 78664
Tyler B.
Job Details: 12/21/2018
DRYER MAYTAG MEDB835DC4 "Arrive on Site for no heat. Check voltage at outlet. Outlet is missing 120v, breaker was not tripped, advised customer to call electrician for outlet or beaker fix."
Near Austin, TX 78738
Cliff
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW8000BW0 Arrived on site to diagnose a washing machine that will not unlock. Tested unit and found failed lid latch assembly. Replaced last assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Lid latch
Near Hutto, TX 78634
Jonathan S
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site for microwave not heating. Per diagnostics and tested unit while testing amp draw. Found amperage in range. Gained access dioxide and tested opened in both direction. Removed failed diode and installed new. Tested microwave. All tested good
Near Austin, TX 78704
Scott
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice . Ran diagnostics and ice maker not responding , could get valve to fill . Getting voltage to ice maker . Replaced IM and unit would harvest . No water leaks detected at time of service . Job complete ."
Near Driftwood, TX 78619
Brandon
Job Details: 12/21/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site for customer complaint of flames being to high, and front right burner not igniting all the time. I found gas valves needed adjusting due to all burners not simmering, and front right burner cap needed adjusting. I adjusted all burner valves and burner cap, unit tested good."
Near Austin, TX 78741
Leonardo
Job Details: 12/21/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for right front burner not igniting. Test unit and found bad ignitor. Replaced burner head test unit and unit test good job complete no leaks present at this time.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site for refrigerator not making ice and RC not cooling. Inspected RC evaporator and found major ice buildup. Performed diagnostics mode and tested RC evaporator thermistor. Found evaporator thermistor opened. Found freezer ice maker not cycling back to home position. Found RC tray twisted in home position. Gained access to RC evaporator and found corrosion. Removed ice buildup from freezer and installed new panel. Removed ice makers and replaced with new. Tested unit and all tested good. All water connections were dry.
Near Pflugerville, TX 78660
Jonathan S
Job Details: 12/21/2018
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to install previous diagnosed part. Removed damaged panel and installed new. Sit clock and tested operation. All tested good.
Near New Braunfels, TX 78132
Robert
Job Details: 12/21/2018
COOKTOP WHIRLPOOL KCGS956ESS02 Arrived on job for complaints of burners too high. Check all burners and adjust flame to lowest setting.
Near Hutto, TX 78634
Wesley
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW7000DW3 Arrived on site and replaced control for repeat symptom of air pressure system fault. All checks good.
Near Leander, TX 78645
Jerry C.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "WRF993FIFM00 Arrived to instal parts. I removed the compressor and evaporator and installed the replacements including the non-dye drier and service port. I installed the missing pan stop and test the unit. Operational test good, no water connections to the unit."
Near Austin, TX 78703
Scott
Job Details: 12/21/2018
OVEN KITCHENAID KEBS207SSS0 "Arrived on site for uneven cooking temps . Ran diagnostics and got sensor error code . Replaced sensor . Ran temp checks all checked normal. Job complete ."
Near Georgetown, TX 78628
Jonathan S
Job Details: 12/21/2018
REFRIGERATOR GE GFE29HSDASS "Arrived on site to install previous diagnosed. Gained access to RC evaporator fan and panel, removed failed evaporator fan and installed new. Installed cover and added updated sticker to unit. Tested operation, checked air flow. All tested good, no water leaks present.
Near Temple, TX 76504
Arthur B.
Job Details: 12/21/2018
WASHER WHIRLPOOL WFW70HEBW1 "Arrived onsite for customer complaint of front load washer getting error code F9E1 (Long Drain). Removed front and found extension buildup which cause drain pump to fail. Removed and replaced drain pump. Reassembled,clear error codes and tested. Unit now drain as intended. No other issues found. All water connections were dry at time of service."
Near Fischer, TX 78606
Diego G.
Job Details: 12/21/2018
WASHER MAYTAG MVWC415EW1 "Arrived on site. Checked for noise issues. Found error code for bad shifter. Replaced Cam and shifter and tested, all functions tested OK. No leaks present. Job complete"
Near Fischer, TX 78606
Diego G.
Job Details: 12/21/2018
WASHER MAYTAG MVWC415EW1 "Arrived on site. Checked for noise issues. Found error code for bad shifter. Replaced Cam and shifter and tested, all functions tested OK. No leaks present. Job complete"
Near Fischer, TX 78606
Diego G.
Job Details: 12/21/2018
WASHER MAYTAG MVWC415EW1 "Arrived on site. Checked for noise issues. Found error code for bad shifter. Replaced Cam and shifter and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 12/21/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on job to replace filter . After replacement of part test microwave operation normal
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/21/2018
WARMING DRAWER JENN-AIR JWD3027ES00 "Arrived on site for customer complaint of light not working, found power getting to light, found bad light, ordering light. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10489562 (light-ind)"
Near Killeen, TX 76549
Steve C.
Job Details: 12/21/2018
REFRIGERATOR AMANA ASD2620HRW "Arrived on site to replace the compressor, uv drier, and access valve due to not freezing or cooling. Replaced all parts and added 4.8 oz of refrigerant. Tested the unit and no refrigerant leak present. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."
Near , TX 78610
Kevin
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and found E5 on test 56 for timed ice making. Ran test 57 and motor cycled properly. Ran test 3 and found freezer evaporator motor is not spinning. Cold air is not being delivered to icemaker. Will need to bring back evaporator motor to correct issue; ordrng 1 W11032800 (motor-evap)
Near New Braunfels, TX 78132
Robert
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of no spin. Ran diagnostics and and calibration. Also found cap bent at plug in. Replaced capacitor and test.
Near Austin, TX 78722
Joseph C.
Job Details: 12/21/2018
OVEN MAYTAG MGR8700DS3 "Arrived on site for “unit not achieving proper temperatures” complaint. Inspected unit and found temperatures to be inconsistently lower than indicated. Removed and replaced sensor. Still, having the same problems. Unit ignites and stays lit and comes on, when indicated. Ordering new control board. Part is psp. Return for repairs on 12/24. No leaks detected, at time of service.; ordrng 1 W10837276 (cntrl-elec)"
Near Killeen, TX 76542
Arthur B.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived onsite for customer complaint of dishwasher not filling. Tested unit and found water valve not opening. Removed and replaced water valve. Turn supply on and tested. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Austin, TX 78737
Brandon
Job Details: 12/21/2018
WASHER MAYTAG MAV208DAWW "Arrived on site for customer complaint of unit leaving clothes extremely wet at end of cycle. Found unit was not going into final spin cycle. Found unit needs transmission, brake assembly, and belt. ***NOT WORTH REPAIRING*** ; ordrng 1 35-6615 (ht trans s) and 1 CNOTE (AUTH) and 1 CNOTE (3 HOUR JOB) and 1 WP21001910 (spring- br) and 1 WP35-6714 (brake roto)"
Near Hewitt, TX 76643
Steve C.
Job Details: 12/21/2018
WASHER MAYTAG MHW5500FW1 Arrived on site to replace the drain hose due to tear and leaking water. Replaced the drain hose and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 12/21/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived onsite for customer complaint of SxS refrigerator freezing again in RC section and water dispenser not dispensing water recurring issue. Checked RC temperatures and found RC @28F. Called WPL Techline Leon SR#7723733976 and advised to check thermistor readings. Found thermistor out of range. Will need to,order control,thermistor and water tubing to complete repair. Advised that parts will not be available until after Christmas. Customer is wanting WPL to replace unit. Customer will call customer care regarding issues. All water connections were dry at time of service; ordrng 1 W11196400 (CONTROL) and 1 W11216941 (RESERVOIR) and 1 WPW10384183 (thermistor)"
Near Austin, TX 78726
Paul
Job Details: 12/21/2018
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived onsite for the compactor making strange noises. I found the motor mount nuts loose allowing the gears to spread and not put enough torque on the motor in the down position causing the gears to slip and the motor not to reverse. I adjusted the motor and tightened the nuts. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78704
Luis
Job Details: 12/21/2018
WINE COOLER KITCHENAID KUWS24RSBS24 "Arrived on site for no cool removed evaporator cover found dye on bimetal traces of dye from under tape on evaporator called tech support,evaporator is a non serviceable part, tech support sending all info to product review team.File #7723727576"
Near Killeen, TX 76549
Al
Job Details: 12/21/2018
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer ( Not filling or takes too long to fill). Ran diagnostics test mode and confirmed the complaint. I removed and replaced the housing. Tested the washer and washer tested as designed. All water lines were dry at the time of service. I zip tied and photographed the zip tieJOB COMPLETE
Near Buda, TX 78610
Kevin
Job Details: 12/21/2018
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site and replaced cooling fan, job complete."
Near San Marcos, TX 78666
Robert
Job Details: 12/21/2018
RANGE KITCHENAID KSEB900ESS2 Arrived on job to replace left and right side slides for bottom oven. After replacement of parts test operation.
Near Austin, TX 78746
Luis
Job Details: 12/21/2018
REFRIGERATOR MAYTAG MFF2558VEM5 Arrived on site for no cool. No air entering fresh food compartment diagnosed unit not entering defrost. Defrosted evaporator replaced bimetal and main control.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site. Check for no cool issues. Unit was off on arrival. Customer stated Dispenser was not reacting. Also that refrigerator and freezer thawed out. Plugged in refrigerator and ran diagnostic test all components checked out OK at this time. Instructed customer if issue occurs again to leave it plugged in to diagnosed correctly. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site. Check for no cool issues. Unit was off on arrival. Customer stated Dispenser was not reacting. Also that refrigerator and freezer thawed out. Plugged in refrigerator and ran diagnostic test all components checked out OK at this time. Instructed customer if issue occurs again to leave it plugged in to diagnosed correctly. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/21/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site. Check for no cool issues. Unit was off on arrival. Customer stated Dispenser was not reacting. Also that refrigerator and freezer thawed out. Plugged in refrigerator and ran diagnostic test all components checked out OK at this time. Instructed customer if issue occurs again to leave it plugged in to diagnosed correctly. No leaks present. Job complete
Near Austin, TX 78737
Leonardo
Job Details: 12/21/2018
VENTHOOD WHIRLPOOL UXB0600DYS Arrived on site to test unit for light bulbs not working. Test unit and found switch sending power to lights but not light working all 4 light bulbs are burned out. Installed 2 light bulbs and they are coming on ordering 2 more new light bulbs WPW10291579 rescheduled for Friday 12/21; ordrng 2 WPW10291579 (LIGHT BULB )s
Near Cedar Park, TX 78613
Lou
Job Details: 12/21/2018
WASHER WHIRLPOOL WTW7500GW0 "arrived on site to inspect washer making noises. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit operated as designed and I heard no unusual noises. I placed the unit in manual test mode and tested the high spin mode. The unit began to make a squeaking noise that sounded as if it were coming from the gearcase area. I stopped the unit and tilted it back to inspect underneath the unit. As I was removing the rotor bolt, I found that the bolt was loose. I removed the rotor and inspected the clutch and stator and found them to be in good condition. I reinstalled the rotor and bolt and tightened the bolt. I put the unit back and tested in manual test mode on high spin and the noise was gone. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 12/21/2018
WASHER GE GHWS3600F0WW "arrived on site to inspect washer leaking and buttons sticking. Upon further inspection, I found that the bottom lip of the bellow was torn causing water to leak down the bottom of the front panel. I noticed that the inner light was not working either when the door is opened. The customer showed me that when she pushes the start button it sticks on the right side of the panel. I removed the top panel and removed the control panel to find that the light connection was not connected to the control. I reconnected it and the light operates now. I removed the UI control from the panel to inspect the start button and found that the screw mount next to where the start button is located is broken and is not being supported which is why the start button is sticking. Also found that the top two clips on the panel were broken off as well. I advised the customer of my findings. I removed and replaced the bellow and tested ad it operates as designed with no leaks. I contacte
Near Seguin, TX 78155
Diego G.
Job Details: 12/21/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site. Check for overflow issues. Found water Seeping through water valve allowing tub to overflow. Replaced water valve and cycled, all functions tested OK. Took pictures of wood floors in case customer wants to get with whirlpool. No leaks present. Job complete"