Service History 1035

Near Georgetown, TX 78633
Cliff
Job Details: 08/27/2018
Whirlpool refrigerator WRS325FDAB02. Arrived on site to diagnose a refrigerator that will not stop leaking when filter is removed. Tested unit and found filter housing bypass failed causing leaking. Replaced filter housing and tested unit. Found all is functioning properly at this time. No leaks found at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 08/27/2018
arrived on site to inspect refrigerator door gasket torn. Upon further inspection, I found that the refrigerator right door gasket was badly torn in the upper right corner. Using my heat gun, I put heat on the new gasket to form/mold the gasket then removed and replaced the gasket. I verified there were no gaps in the gasket and made sure the gasket as molding to the door correctly. I found no ice formation anywhere in the unit. No water leaks observed during service, job completed.
Near Austin, TX 78738
Luis
Job Details: 08/27/2018
Refrigerator-replaced failed icemaker
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/27/2018
Arrived on site for poor drying. Found dispenser wax motor was working but drying agent was not coming out. Replaced dispenser. All water connections were dry
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/27/2018
Near Killeen, TX 76543
Arthur B.
Job Details: 08/27/2018
WRT111SFDM03 (Top Mount Refrigerator) - Arrived onsite for dealer complaint of top mount refrigerator not cooling in FC section. Plugged unit in and removed evaporator cover and observed the evaporator. Found good frost pattern and air flow. Reassembled. No other issues found. No water connections made to unit at time of service.
Near Austin, TX 78750
Cliff
Job Details: 08/27/2018
Whirlpool washer WFW75HEFW0. Arrived on site to diagnose and washing machine that has water trails running down the front below the door. Found no failures to machine or gaskets at this time. Advised homeowner on pet hair and calcium deposits accumulating around the door still causing water to bypass seal. Advise water on the cycles, options, and cleaning procedures to allow water to run properly with no leaks. No repairs are needed at this time and all is working properly. No water leaks were found at time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/27/2018
Whirlpool refrigerator model # WRV986FDEM00. Not cool.
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/27/2018
Near Austin, TX 78736
Kevin
Job Details: 08/27/2018
Arrived on site and inspected refrigerator and found water valve is cracked, took one picture, also found icemaker is not sending power to water valve but it is cycling. Quoted customer total for repair. No water leaks from connections at time of service, job complete. Rf410 $169.99, valve $88.50 icemaker 92.39
Near Bertram, TX 78605
Thomas L.
Job Details: 08/27/2018
Arrived on site for him proper door operations. Found that the right fresh food section door gasket has failed and is leaking air. Found that the bottom drawer rails for the freezer are failing causing the freezer door not to close properly. Water connections were dry.
Near Austin, TX 78735
Diego G.
Job Details: 08/27/2018
Arrived on site. Check for no cool issues. Found evaporator in refrigerator completely frosted over. Replaced cover assembly and main board. Repositioned thermistor in correct place and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice. No leaks present. Job complete
Near Austin, TX 78735
Diego G.
Job Details: 08/27/2018
Arrived on site. Check for no cool issues. Found evaporator in refrigerator completely frosted over. Replaced cover assembly and main board. Repositioned thermistor in correct place and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice. No leaks present. Job complete
Near Austin, TX 78735
Diego G.
Job Details: 08/27/2018
Arrived on site. Check for no cool issues. Found evaporator in refrigerator completely frosted over. Replaced cover assembly and main board. Repositioned thermistor in correct place and added silver tape. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice. No leaks present. Job complete
Near Lakeway, TX 78738
Kevin
Job Details: 08/27/2018
Arrived on site and inspected dryer and found front left roller is not making contact with drum. Removed we are panel and after correctly seating roller is making contact and squeaking has stopped. Dryer is new and no lint found inside, job complete.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/27/2018
MEDX6STBW1 (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Removed back panel and air tower. Found bra support wire lodged inside wheel and housing. Removed wires and blower wheel. Installed new blower wheel. Reassembled. Tested unit. Unit now tumbles and heats quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/27/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Removed drain pump hose and found bobby pins and mesh lodged in drain hole. Removed obstruction and reassembled. Calibrated unit. Unit completed successfully. Tested unit. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Burnet, TX 78611
Thomas L.
Job Details: 08/27/2018
Arrived on site for no ice production. It appears that the inlet water valve was sleeping or possibly the icemaker was leaking because there is a block of ice in the ice maker box and the icemaker cannot be pulled forward because of that ice. Customer will defrost and melt the ice for approximately two days. We are returning at such a day because this is a vacation home.
Near Leander, TX 78641
Lou
Job Details: 08/27/2018
arrived on site to inspect range cooktop burner not igniting correctly. Upon further inspection, I found that the spark from the Ignitor was not arching correctly causing the burner to take a long time to ignite. I removed and replaced the burner head and tested the unit and it operated as designed. Also, I adjusted the flame heights on all burners. No gas leaks detected during service, job completed.
Near Austin, TX 78732
Luis
Job Details: 08/27/2018
Refrigerator-installed updated ice dispenser motor,door and ice bucket button
Near Leander, TX 78641
Lou
Job Details: 08/27/2018
arrived on site to inspect dryer not drying clothing. Upon arrival, I was met by the roofer who advised that he found a large amount of lint built up in the top of the vent tube. Upon further inspection, I used my dryer vent test and found that the unit is not venting. I took the vent hose off and found some lint inside. I removed the back of the unit to inspect the components and found no lint inside the the unit Dan all components were operating as designed. I advised the customer that she would need to have someone come and clean out the vent tube to the unit and she needed a new vent hose. I quoted the customer DR100 $108.24 for the service fee and she advised that the builder, Milestone, would be responsible for the cost. I notified the office and spoke to MS and she advised that the office would bill the builder. No int observed within the unit during service, job completed.
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/27/2018
Arrived on site for no drain condition. When I arrived the tub had some water in it. I use the drain and spin feature in the drain pump worked perfectly. I tried filling in draining several times and the unit work perfectly every time. I did have to reset the breaker as one time the control would not allow me to cancel. But after that the machine work perfect every time. All water connections were dry. This is a stack washer and dryer in a closet so I could not get a picture of a secure drain hose.
Near Horseshoe Bay, TX 78657
Jonathan
Job Details: 08/27/2018
KitchenAid dishwasher model#KUDI01FLSS2. Not starting cycle
Near Leander, TX 78641
James
Job Details: 08/27/2018
Arrived on site and installed new damper, thermistor and evap motor. Tested for proper operation. Unit working properly and all,water connections dry at time of service. Job complete.
Near Austin, TX 78730
Luis
Job Details: 08/27/2018
Ice machine-replaced faulty water sensor
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/27/2018
MED5500FC1 (Dryer) - Arrived onsite for customer complaint of dryer leaking water. Found dryer water steam valve is leaking. Was able to removed supply line to prevent anymore leaking. Ordering water valve to complete repair. R/S for Friday 8/27. All water connections were dry at time of service.
Near Round Rock, TX 78664
Cliff
Job Details: 08/27/2018
Ge dishwasher GDF510PSD2SS. Arrived on site to diagnose the dishwasher that is leaking. Tested unit and found the receipt all worn out due to normal wear and tear. Replaced door seal and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78641
James
Job Details: 08/27/2018
Arrived on site and installed new friction pads. Tested for proper operation. Unit working properly and all water connections dry at time of service. Job complete
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/27/2018
Arrived on site for left front burner not igniting. Removed and replaced cracked igniter. All operations are normal. No gas leaks were found.
Near Cedar Park, TX 78613
James
Job Details: 08/27/2018
Arrived on site and installed new manifold. Tested for proper operation. Unit working properly and all water connections dry at time of service. Job complete.
Near Austin, TX 78744
Brandon
Job Details: 08/27/2018
Arrived on site for customer complaint of dryer not heating, found 120v across L1 to neutral and L2 to neutral but not 240 across L1 to L2. Instructed customer to call electrician.
Near Liberty Hill, TX 78642
Tyler B.
Job Details: 08/25/2018
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/25/2018
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/25/2018
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/25/2018
Near Austin, TX 78738
Luis
Job Details: 08/25/2018
Refrigerator-cleared obstruction in drain tube replaced freezer door brackets
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/25/2018
Near Georgetown, TX 78633
Lou
Job Details: 08/24/2018
arrived on site to inspect dryer making noises. Upon further inspection, I turned the unit on and immediately heard a squeaking noise. I turned the unit off and took the front panel off and removed the drum to expose the motor , tension wheel and rollers. I found debris on the axles of the rollers and debris on the tension wheel that would cause the noise. I installed a new dryer kit of two rollers, tension wheel and belt and put the unit back together and tested the unit. The unit operated as designed. No lint observed during service, job completed.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/24/2018
Whirlpool dishwasher model# KUDS30FXSS2. Not powering on.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/24/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 08/24/2018
WRS973CIDM00 (SxS Dual Evaporator Refrigerator) - Arrived onsite to install new condenser fan motor to SxS refrigerator from prior visit’s diagnosis. Removed unit cover and removed defective condenser fan. Installed new replacement. Reassembled. Tested unit. Found new fan works as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78748
Kevin
Job Details: 08/24/2018
Arrived on site and inspected icemaker and found no water entering, inspected valve I have found a previous corrections to the waterline has failed. After reconnecting water is now entering properly but found no frost pattern. Set into manual diagnostic cycle and turned on compressor and condenser fan and still no frost pattern. Machine has a refrigerant leak and will need a sealed system repair to correct issue, Quoted total for repair evaporator $236.41, compressor $524.06, drier fitting $51.92, access fitting $13.14, total labor $499.99 -$50 for second appliance. Customer will not be continuing with repair at this time. If they decide to continue schedule call for three hours.
Near Georgetown, TX 78633
Tyler B.
Job Details: 08/24/2018
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/24/2018
Model WRF757SDEM01, Arrived on call for ice clumping in ice bin, found ice dispenser door not sealing due to chute door came unclipped from dispenser chute door arm so clipped in back in and know chute door is sealing properly, also instructed customer for all indoor ice models due to frequent door opening and days to were ice is not called for ice will clump so instructed customer to dump ice from bin 2-3 times per week depending on door openings,, no parts needed, call complete, no water leaks at time of call.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/24/2018
Model WRF757SDEM01, Arrived on call for ice clumping in ice bin, found ice dispenser door not sealing due to chute door came unclipped from dispenser chute door arm so clipped in back in and know chute door is sealing properly, also instructed customer for all indoor ice models due to frequent door opening and days to were ice is not called for ice will clump so instructed customer to dump ice from bin 2-3 times per week depending on door openings,, no parts needed, call complete, no water leaks at time of call.
Near Liberty Hill, TX 78642
Lou
Job Details: 08/24/2018
arrived on site to inspect refrigerator making loud noises. Upon further inspection, I found that the units condenser was making a loud rattling noise as it was sitting on the metal of the cabinet. I adjusted the condenser and was able to get the noise to stop. No water leaks observed during service, job completed.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/24/2018
Model ED5FHEXVS01, Arrived on call for icemaker not making ice, prior replaced icemaker and is know making ice and prior found freezer light switch is broken so today installed freezer light switch and know freezer light is working, call complete, o water leaks at time of call.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/24/2018
Model ED5FHEXVS01, Arrived on call for icemaker not making ice, prior replaced icemaker and is know making ice and prior found freezer light switch is broken so today installed freezer light switch and know freezer light is working, call complete, o water leaks at time of call.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/24/2018
WRF767SDEM01 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator getting frost on evaporator cover and not making ice as it use to. Found FC door gasket is not sealing properly to cabinet. Ordering new FC door gasket. Next available for customer is 8/29. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/24/2018
Near Austin, TX 78735
Kevin
Job Details: 08/24/2018
Arrived on site found washer is unplugged, after reconnecting to power drain pump starts immediately. Enter diagnostic cycle and did not find any saved error codes. Confirmed pressure hose is clear and ran a calibration cycle. Then confirmed All functions are operating in manual test cycle, started washer with a load of clothing on normal and it is progressing properly. If customer has any further concerns they will contact office, and a control board will be needed. No water leaks from connections at time of service, job complete
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/24/2018
WTW7040DW0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making loud noises when tumbling and bad mildew smell after wash cycle completes. Ran diagnostics and found error code; F2E1 (UI Stuck), F6E3 (Comm Error). Ran test 052. Found clutch was able to disengage and engage. U it complete calibration successfully. Also level unit to floor as well. Advised customer to use afresh tablets to rid of all smells from unit. P&L are as follows; W10135699 (Affresh Tablets) $10.32,TL120 $125.99 plus taxes. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 08/24/2018
Garbage disposal leaking water.
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/24/2018
WED7300DW1 (Dryer) - Arrived onsite for customer complaint of dryer door not closing properly. Found catch broken inside door. Removed door and installed new catch. Also,reversed hinges as well. Reassembled. Door now closes and opens properly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78746
Kevin
Job Details: 08/24/2018
Arrived on site and tested microwave with diagnosed fuses provided by previous technician. Replaced transformer also diagnosed by previous technician and microwave is not working properly heated a couple water multiple times to confirm correct operation. Job complete
Near Austin, TX 78727
Wesley
Job Details: 08/24/2018
WRF555SDFZ03 arrived on site and found unit filter program needed to be reset. Reset program. Advised customer on repair. Also on use and care. All checks good.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/24/2018
Near Leander, TX 78641
Jonathan
Job Details: 08/24/2018
Kenmore dryer model# 110.70022010. Dryer having long dry times.
Near Austin, TX 78757
Scott
Job Details: 08/24/2018
Whirlpool dishwasher dead washer motor
Near Liberty Hill, TX 78642
Lou
Job Details: 08/24/2018
arrived on site to inspect dryer not starting. Upon further inspection, the customer advised that when they plugged the unit in and turned the unit on, the wall outlet sparked and the unit turned off. After repairing the breaker, customer plugged the unit in and it starts but stopped abruptly. I found that the cutoff connector was burnt and showed open when checked for ohms. The fuse was open as well. I plugged the unit in the test and did not get any power so I verified voltage at the wall outlet and at the terminal. I got authorization to replace the control, fuse, and cutoff. I removed and replaced all three parts and tested the unit and the unit operated as designed. No lint observed during service, job completed.
Near Round Rock, TX 78681
Tyler B.
Job Details: 08/24/2018
Near Austin, TX 78704
Robert
Job Details: 08/24/2018
JDTSS244GS0 Arrived on job for complaints of not draining. Found blocked drain pump. Removed blockage and test. Operation normal. No leaks detected at time of service. Job complete
Near Liberty Hill, TX 78642
Lou
Job Details: 08/24/2018
arrived on site to inspect dishwasher leaking from the front. Upon further inspection, I found that the leveling legs were not set causing the unit to tilt forward. I raised the legs and leveled the unit and tested and the unit operated as designed. No water leaks observed during service, job completed.
Near Cedar Park, TX 78613
Jonathan
Job Details: 08/24/2018
KitchenAid range model #KFGD500ESS. Burners and oven are not lighting.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 08/24/2018
Model ET1CHMXKB03, Arrived on call for fridge not working, found that the actual complaint is that icemaker is not making ice, found freezer is at proper temp so jumped t-h on icemaker and icemaker did not chcle and does have 124 ac volts to icemaker, will need icemaker, will reschedule for 8/28/18, no water leaks at time of call.
Near Round Rock, TX 78664
Nathaniel B.
Job Details: 08/24/2018
Model ET1CHMXKB03, Arrived on call for fridge not working, found that the actual complaint is that icemaker is not making ice, found freezer is at proper temp so jumped t-h on icemaker and icemaker did not chcle and does have 124 ac volts to icemaker, will need icemaker, will reschedule for 8/28/18, no water leaks at time of call.
Near Georgetown, TX 78633
Jerry C.
Job Details: 08/24/2018
KCGD500GSS00 Arrived to inspect bezel issue. I found the factory applied bezel had came loose. I removed debris and applied the replacement bezel. I tested the unit and it operated as designed. No gas leaks detected during service.
Near Austin, TX 78748
Brandon
Job Details: 08/24/2018
Arrived on site for customer complaint of bottom oven not coming on, found unit tested good, nice even flame. However I did find bottom oven door latch was broken and needs replacing. The lower oven door will not activate light switch due to the latch being broken. Ordering latch.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/24/2018
Near Austin, TX 78729
Wesley
Job Details: 08/24/2018
Arrived on site and found unit would not fill do to clogged air trap hose. Cleared hose. Now unit operates as designed. All checks good. Charged 108.24
Near Kempner, TX 76539
Arthur B.
Job Details: 08/24/2018
WDF530PLYB0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining. Removed drain pump and found pieces of metal lodged in drain pump fins. Removed obstructions and reinstalled drain. Tested multiple time by filling and draining unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78745
Kevin
Job Details: 08/24/2018
Near Austin, TX 78748
Kevin
Job Details: 08/24/2018
Arrived on site in and inspected dishwasher and found check valve is stuck, after correcting dishwasher will now draining properly. No water leaks from connections at time of service, job complete
Near Austin, TX 78728
Wesley
Job Details: 08/24/2018
WTW4950XW2 Arrived on site and replaced valve. Calibrated unit. Operating as designed. All checks good.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/24/2018
Arrived on site for noise the operation. Found that the tub ring was loose and causing the noise. Properly installed hovering and tested. Both the Mr. and the Mrs. were with me to observe that the unit is now operating quietly. All water connections were dry.
Near Austin, TX 78748
Kevin
Job Details: 08/24/2018
Arrived on site and added pressure regulator recommended by tech line on previous visit water is currently dispensing properly and requested that customer monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76549
Steve C.
Job Details: 08/24/2018
Near Austin, TX 78704
Robert
Job Details: 08/24/2018
MDB7749SBM2 Arrived on job to replace lower rack wheels. After replacement of wheel bottom rack movement normal. No leaks detected at time of service. Job complete
Near Lampasas, TX 76550
Arthur B.
Job Details: 08/24/2018
WRF535SWHZ00 (French Door Refrigerator) - Arrived onsite for customer complaint of FC section getting frost build on French door refrigerator. Found center of FC door is warped and will need door replaced. Advised door to take 6-8 weeks turn around. Customer wants to see if Lowe’s will exchange unit. Placing door on order. OF to R/S. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested. Once the unit got to drain mode, it did not drain. I quoted the customer FL260 $229.99 and $44.99 for the drain pump for a total including tax of $297.67. Customer agreed to the repair and paid in full. I removed the front of the unit to expose the drain pump. Removed and replaced the drain pump and put the unit back together and tested. The unit operated as designed, no water leaks observed during service. Job completed.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/23/2018
Arrived on site for unit not heating properly. Unit would reach set temp and then not reheat. Ordering right oven appliance manager.
Near Cedar Park, TX 78613
James
Job Details: 08/23/2018
Arrived on site and inspected unit. Found evaporator drain clogged. Removed ice from freezer and thawed drain. Installed new drain tube kit. Unit working properly and no water leaks found after repair. Job complete
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/23/2018
Model WDF775SAYM1, Arrived on call for water leaking under dishwasher and unit will not drain, checked for error codes and got 6-4 which is a float switch error, found float switch is bad has bad contact in the switch will order float switch, found no leaks from pump motor and unit is draining as it should, also found customer is using soap packs which is to much soap customer to switch to plain liquid and start with 1 table spoon in the main wash cup only and rinse aid on dispenser set to 1 if sudsing after 5 min of sloshing reduce to 1 tea spoon of liquid, customer is on a water softener, no leaks at time of call, did not find any leaks from pump motor assem. Will reschedule for 8/27/18, customer not to use dishwasher until repaired.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/23/2018
Model WDF775SAYM1, Arrived on call for water leaking under dishwasher and unit will not drain, checked for error codes and got 6-4 which is a float switch error, found float switch is bad has bad contact in the switch will order float switch, found no leaks from pump motor and unit is draining as it should, also found customer is using soap packs which is to much soap customer to switch to plain liquid and start with 1 table spoon in the main wash cup only and rinse aid on dispenser set to 1 if sudsing after 5 min of sloshing reduce to 1 tea spoon of liquid, customer is on a water softener, no leaks at time of call, did not find any leaks from pump motor assem. Will reschedule for 8/27/18, customer not to use dishwasher until repaired.
Near Buda, TX 78610
Kevin
Job Details: 08/23/2018
Arrived on site and found cut off has failed, after correcting also found no airflow through dryer. Recommended to customer that vent to exterior be corrected/cleaned in order to prevent further problems with drying. Job complete.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to inspect microwave making loud popping noise. Upon further inspection, I placed a bowl of cold water into the unit and started it on the 30 sec heat. As soon as I hit the start button, the unit began to make a very loud banging noise. I turned the unit off and pulled it from the wall. After taking the case off of it, I plugged it in again and a spark shot from in between the transformer and the capacitor. I immediately unplugged the unit and inspected it more. I could not find any evidence of a spark or arch anywhere. I plugged the unit in again and found that the transformer is where the spark came from, but I could not get the unit to make the noise again. I am ordering a transformer and will return with the following prescreened parts, magnetron, diode, and capacitor. I scheduled a return service for 08/28/18 per customer request.
Near Buda, TX 78610
Kevin
Job Details: 08/23/2018
Arrived on site and replaced water valve, after replacement confirm correct operation by running a calibration cycle. No water leaks from connections at time of service, Job complete.
Near Kyle, TX 78640
Robert
Job Details: 08/23/2018
WEE745H0FS2 Arrived on job for complaints of no oven. Found the control display not working also no oven light. Check power at terminal block 240v between L1 and L2 240v between L2 and N and 0v between L1 and N. Customer to have voltage checked.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to install previously diagnosed and ordered part. I installed the front bellow ring and tested. Unit operated as designed, no water leaks observed during service, job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/23/2018
MEDE300VF0 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Removed toe panel and found no continuity to thermal fuse. Removed thermal and installed new replacement. Tested unit. Unit now heats and tumbles as intended. Heater cycles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/23/2018
Arrived on site for over cooling. Freezer at -8 and fresh food at 36 with control set at 0 and 37. All thermistors passed in diagnostics. Removed and replaced main control. All water connections were dry.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to inspect microwave not heating and like flickering. Upon further inspection, I placed a cup of cold water into the unit and started it on a quick 30 second heat. As soon as I turned the unit on, I could hear a loud moaning noise coming from the unit which appeared to be the magnetron. The water in the cup was still cold. I opened and closed the door a few times and the interior light stayed off momentarily then came back on as the door was opened. I removed and replaced all three door switches and also the magnetron, capacitor and diode. I tested the unit after repair and the unit operated as designed. The customer advised that the hood light was flickering also. When I went to check it, the light bulb came out of its housing. I quoted the customer $7.50 for the light bulb and the customer paid in full. I will have the bulb shipped directly to the customer.
Near Kyle, TX 78640
Robert
Job Details: 08/23/2018
WFE320M0ES1 Arrived on job for complaints of rear right burner not working. Found element open. Replaced burner and test.
Near Leander, TX 78641
Lou
Job Details: 08/23/2018
arrived on site to inspect microwave display not working. Upon further inspection, I found that part of the numbered lights on the display were not working. I removed and replaced the control and tested and the unit and the unit operates as designed. The customer also complained about the unit handle getting extremely hot while using the range. I measured the distance from the top of the unit to the top of the range and it was within the normal height. I measured 34 inches and the installation instructions recommend at least 30 inches. I contacted Techline and spoke to Leon and explained the issue the customer is having with the microwave handle getting too hot while the range is on. I advised that the unit is above the recommended installation height. Leon advised that heat rises and unfortunately there isn't anything that can be done to fix this problem. Leon provided file number 7722783141. I explained to the customer that there isn't anything that I can do to prevent this issue. I
Near Georgetown, TX 78626
Jonathan
Job Details: 08/23/2018
Whirlpool dryer model# WGD97HEXL4. Dryer making loud noises.
Near Buda, TX 78610
Robert
Job Details: 08/23/2018
NED4655EW1 Arrived on job for complaints of timer not advancing. Found wire not connected to timer. Connected wire and test dryer. Operation normal.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/23/2018
Near Austin, TX 78749
Kevin
Job Details: 08/23/2018
Arrived on site and inspected oven and found lower door scrapes against cabinet on the left hand side and some finish has been removed. Took pictures. Found frame is bent on the left hand side liekly due to being dropped at some point. Frame can’t be straightened, adjusted door as best as possible to add clearance. No replacement of parts or further adjustment can do any more correction.
Near Austin, TX 78749
Kevin
Job Details: 08/23/2018
Arrived on site and replaced rotor, stater, and bearing kit again, after replacement ran a diagnostic cycle and confirm it completed properly. No water leaks from connections at time of service, job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/23/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite to install new glide to shelf on French door refrigerator. Removed broken glide and installed new replacement. Drawer not opens and closes with no issues or sagging. No other issues found. All water connections were dry at time of service