Service History 1033

Near Spicewood, TX 78669
Brandon
Job Details: 09/04/2018
Arrived on site for part hanger, I replaced control board and UIB. Unit tested good. Water lines were dry at time of service.
Near Austin, TX 78753
Dona
Job Details: 09/04/2018
Arrived on site for unit not filling, found pressure switch stuck from factory not allowing for fill, reseated and verified operation. Unit is now filling and washing and draining. Instructed customer about unit not being properly installed with unit not being level, not able to level any further due to cabinets. Instructed customer could potentially cause issues if not installed properly. Checked all water connections dry. Unit running to spec. Sump assy was not with parts.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/04/2018
Near Waco, TX 76712
Arthur B.
Job Details: 09/04/2018
KMBS104ESS02 (Built-In Microwave) - Arrived onsite for customer complaint of built in microwave not heating. Uninstalled microwave and removed top. Found wire to 4903 relay was not secured. Secured wired and tested unit with 1 cup of water for 2 mins. Water was boiling hot. Reinstalled. No other issues found.
Near Austin, TX 78754
Dona
Job Details: 09/04/2018
Arrived on site for unit was completely non functional, found open fuse. Replaced fuse and verified operations, unit is heating properly. All operations check good. Did not see cause for why fuse became open.
Near Austin, TX 78733
Luis
Job Details: 09/04/2018
Refrigerator-replaced failed starter to compressor
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/04/2018
Arrived on site for no operation and open/close door message. Tested unit operation. I found that the unit was working properly. I discussed with the customer about opening and closing the door properly. She was doing it so gently because she felt like she didn’t want to crack the door. We discussed using a little more force and it worked every time.
Near Austin, TX 78738
Brandon
Job Details: 09/04/2018
Arrived on site for racks falling apart, customer had upper and lower racks. I replaced upper and lower racks, unit tested good.
Near Leander, TX 78641
Jonathan
Job Details: 09/04/2018
Jenn-Air oven model# JJW2830WSS00. Error F8-E0. Fan error.
Near Temple, TX 76501
Arthur B.
Job Details: 09/04/2018
MVWC415EW1 (Top Load Washer) - Arrived onsite to remove and replace inner basket from prior tech’s diagnosis. Removed leaking basket and installed new replacement. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/04/2018
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/04/2018
Arrived on site for left front burner not igniting. Found that the burner switch is defective. Will bring module and igniter along just in case.
Near Austin, TX 78725
Dona
Job Details: 09/04/2018
Arrived on site for oven not staying at temperature, customer had replaced ignitor, stated that unit would get to temp but would not reignite. Upon arrival found customer still had unit disassembled. Reassembled and ran unit and checked temperatures, unit reignited each time temp dropped below 335 and held average temperatures of 359 degrees. All operations check ok at this time, charged customer 108.24 for co100. Diagnosis fee on card. Did not need to pull unit out. All operations check good. No gas leaks.
Near Temple, TX 76504
Arthur B.
Job Details: 09/04/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Tilted unit up and found drain pump faulty. Removed and replaced drain pump. Reassembled and calibrated unit. Unit completed successfully. Tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78738
Brandon
Job Details: 09/04/2018
Arrived on site for dishwasher not washing dishes, found bad wash motor. I replaced wash motor, unit tested good. No leaks at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/04/2018
Near Leander, TX 78641
Jonathan
Job Details: 09/04/2018
Whirlpool cooktop model# WCG55US6HS00. Arrived on site for cooktop, burners knobs not centered to ma
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 09/04/2018
Arrivedon site for unit stalling during cycle. Arrived and found the wash light illuminated but the machine was not doing anything. Removed and replace control. Calibrated control. Ran unit through step 3 of diagnostics and all operations were normal. Tested unit for short while in rinse/spin cycle. All water connections were dry. Customer needs to convert outlet to 3prong outlet to insure future operations.
Near Pflugerville, TX 78660
Dona
Job Details: 09/04/2018
Arrived on site for water leaking from machine, found upon arrival that house side hot hose is leaking. Found that seal inside of hose is split allowing for water to leak out of hot hose. Will need to replace hoses on return visit. Valve does not appear to be leaking will bring on return visit once new hoses arrive. MS is requesting that whirlpool replace hoses for customer. Ran unit to check for any other water leaks, unit filled, agitated, spun and drained. No leaks observed from any other spot on unit. Will need autho for hoses. All water has been turned off to unit as far as tech able to, hot side still has slight drip and customer is aware and has put towel around. No damage has been done to home per customer. All water connections dry. Return date set for Monday 9/10/18 as customer is not available Friday. Please set up sooner service if available. Customer needs morning appointment.
Near Liberty Hill, TX 78642
James
Job Details: 09/03/2018
Arrived on site and tested unit. Found transformer buzzing loudly and no heat. Pulled unit and replaced the mag, cap, and diode. Tested for proper operation and found unit working properly. Job complete.
Near Austin, TX 78744
Robert
Job Details: 09/03/2018
WED4815EW Arrived on job for complaints of noise. Remove drum and found the support roller left side broken. Replaced rollers and test . Noise and operation normal.
Near Austin, TX 78744
Robert
Job Details: 09/03/2018
WED4815EW Arrived on job for complaints of noise. Remove drum and found the support roller left side broken. Replaced rollers and test . Noise and operation normal.
Near Cedar Park, TX 78613
Lou
Job Details: 09/03/2018
arrived on site to inspect microwave door not latching. Upon further inspection, I found that the microwave door latch is not catching and keeping the door closed. It appears that the spring came off of the latch. I removed the door and then removed the inner trim and found that the hook that the spring hooks on to was broken. Being as the door is discontinued, I used my hole punch and made a small hole in the base of the spring hook on the door latch and hooked the spring through the hole and hooked the spring through the hole on the door and tested. The latch retracted up and down like it's supposed to. I re-installed the trim to the door and reattached the door to the unit and closed it and tested the unit. Unit operates as designed. Job completed. I contacted the customer by phone since they were not available for service or to sign the receipt and advised of my findings and what I did to correct the issue. Job completed.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/03/2018
GI6SDRXXQ06 (French Door Refrigerator) - Arrived onsite to install new fill tube and icemaker to French door refrigerator from prior visit’s diagnosis. Removed leaking fill tube and icemaker. Installed new replacements. Reassembled and tested unit. Unit called for water immediately. No other issues nor leaks detected at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/03/2018
DU943PWKQ0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not draining and console not responding. Found only LIGHT WASH only works on console. Unit will need new console to complete repair. Advised that console is no longer available. AHS will in contact to customer. Used shopvac to empty unit of water. All water connections were dry at time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 09/03/2018
Near Austin, TX 78744
Robert
Job Details: 09/03/2018
WFG505M0BS3 Arrived on job for complaints of not lighting. Found that the left front burner not always working. Replace burner and cap. After replacement burner working normal. Job complete.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/03/2018
WMH32L19AS0 (OTR Microwave) - Arrived onsite for customer complaint of OTR not coming on and shutting off breaker. Removed control panel and found interlock switches have no clicking in them. This is causing breaker to trip. Ordering new 3 Way,NC,NO switches to complete repair. R/S for Thursday 9/6. U it unplugged at this time.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/03/2018
Near Temple, TX 76502
Arthur B.
Job Details: 09/03/2018
DU915PWSS0 (Dishwasher) - Arrived onsite for customer complaint of dishwasher shut off mid cycle. Removed panel and found 1 of the 2 microswitches has shorted out. Was able to removed NO Switch and installed new replacement using personal stock. Reassembled and tested. Found unit came on. Drained unit. Tested unit. Unit fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/03/2018
Near Leander, TX 78641
Lou
Job Details: 09/03/2018
arrived on site to install previously diagnosed and ordered part. I removed and replaced the water inlet valve and tested the unit and the unit operated as designed. No water leaks observed during service, job completed.
Near Leander, TX 78641
Lou
Job Details: 09/03/2018
arrived on site to inspect dishwasher knob continuously turning. Upon further inspection, I tested the unit by turning the knob and the knob was fine, but the timer was not engaging. I opened the unit door and removed the inner lining of the door to expose the timer and switches. I verified ohms to both switches and found that the timer was the issue. The timer is not engaging or operating as designed. I am ordering a timer and timer cam and scheduled return service for 09/07/18 with a time frame of 8-10am per customer request. No water leaks observed during service.
Near Temple, TX 76502
Arthur B.
Job Details: 09/03/2018
MVWB765FC1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer with sheet stuck under agitator. Was able to remove agitator and remove stuck clothing. Inspected agitator and found no sharp ends or broke areas. Replaced agitator. Ran test 052. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 09/03/2018
Near Temple, TX 76504
Arthur B.
Job Details: 09/03/2018
MHWE300VF00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not draining water. Ran diagnostics and found error code F21 (Long Drain). Found drain pump faulty. Removed and replaced drain pump. Reassembled and tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78751
Robert
Job Details: 09/03/2018
IUD8500BX0 Arrived on job for complaints of wheels broken. Confirmed two of the lower rack wheels broken. Replaced wheels and test rack movement. No leaks detected at time of service.
Near Georgetown, TX 78628
Lou
Job Details: 09/01/2018
arrived on site to inspect washer filling when not in use. Upon further inspection, I found that the valve was open and allowing water to drip into the unit when it is not in use. I quoted the customer FL350 $179.99 for diagnosis/labor fee and $77.03 for the water valve for a total including tax of $278.22. The customer agreed to the repair and paid in full, so I removed and replaced the water inlet valve and in the process, I found a lot of debris in the screens of the valve. I tested the unit and it operated as designed. No water leaks observed during service, job completed.
Near Kyle, TX 78640
Robert
Job Details: 09/01/2018
GHW9100LW1 Arrived on job for complaints of not finishing cycle. Ran diagnostics and found not draining. Check for blockage none found replaced pump and test , operation normal. No leaks detected at time of service. Job complete
Near Kyle, TX 78640
Robert
Job Details: 09/01/2018
PSHS6TGXBDSS Arrived on job for complaints of not working. Removed main control and found burn mark on rear of board. Replaced control and test. Operation normal compressor on water and ice working. No leaks detected. Job complete
Near Horseshoe Bay, TX 78657
Lou
Job Details: 08/31/2018
arrived on site to inspect dryer door not closing. Upon further inspection, I found that the dryer door was very hard to close. It appears that the strike and catch aren't lining up correctly. I removed and replaced the strike and catch and the unit door closes easier now. No lint observed during service, job completed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/31/2018
Whirlpool microwave model# WMH31017FB0. Light is flashing when door is opened.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/31/2018
MED5500FC2 (Dryer) - Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed bulkhead and found wheel bearing scraping. Removed wheels and installed new dryer wheels. Reassembled. Tested. Dryer now making lid rattling from front of unit. Ordering dryer pad to complete repair. Next available for customer is Friday 9/7. Dryer vent and lint trap was clean of lint at time of service.
Near Burnet, TX 78611
Lou
Job Details: 08/31/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub. I pressed. Cancel button to start the drain pump and I could hear it but it was not pumping water out of the unit. Using my wet vac, I vacuumed the remaining water out of the unit and removed and replaced the drain pump and tested. Unit operated as designed, but there was still water in the bottom of the tub. Upon further inspection, I found where there was some debris clogging the drain tube. I removed the drain tube and replaced it with the prescreened tubing that I had. Tested the unit again and it operated as designed. No water leaks observed during service, job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/31/2018
DU840SWPT0 (Dishwasher) - Arrived onsite for customer complaint of dishes not getting clean and timer not working. Tested unit. Found timer does not rotate to complete cycle and open dispenser. Also found water not circulating in unit. Ordering new timer,spring and wash arm. Returning with pump. R/S for 9/6. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/31/2018
Whirlpool dishwasher model# WDT720PADM2. Not washing dishes.
Near Austin, TX 78733
Leonardo
Job Details: 08/31/2018
KitchenAid microwave oven combo turn table motor not working model: KEMS308SSS00. Arrived on site to test unit for turn table motor not working. Test unit and found bad motor. Replaced motor and test motor and motor working correctly job complete unit heating correctly
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 08/31/2018
Arrived on site or ice jamming dispenser in door. All operations are normal however the icemaker is grossly under filling causing small cubes causing ice jam. Water connections were dry.
Near Austin, TX 78723
Robert
Job Details: 08/31/2018
PSHS6TGXBDSS Arrived on job for complaints of not working. Removed main control and found burn mark on rear of board. Replaced control and test. Operation normal compressor on water and ice working. No leaks detected. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/31/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 08/31/2018
ED5HHAXVB02 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed unit cover and found hard start capacitor connected to compressor. Prior service company cut main harness. Tested unit. Found compressor will come on and shut off with 30secs. Could hear compressor position knocking inside shell. Unit will need new compressor, unit harness to complete repair. Authorization must be approved by AHS. OF to R/S. Unit disconnected at this time. All water connections were dry at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/31/2018
Near Kempner, TX 76539
Arthur B.
Job Details: 08/31/2018
JB860EJ1ES (Freestanding Range) - Arrived onsite to remove and replace daughter board to freestanding range from prior visit’s diagnosis. Removed back panel and remove control. Installed new bottom control board. Reassembled. Powered up unit. Upper light now works as intended. No other issues found.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/31/2018
Model WFE530C0EB0, Goods issue date per whirlpool tech line is 9/28/17, Arrived on call for oven door not closing properly and has a rattle noise when convection is running, found oven door is closing properly the noise complaint is due to inner oven convection fan the 3 screw holes are stripped out and the cover is not tight against the inner back wall and it is vibrating, called whirlpool tech line and talked to david, file number 7722847253, whirlpool tech line will send this for product resolution found that original screws for this back cover were black number 8’s and know it has stainless steel 10’s and whirlpool tech line says will need 3 number 12’s for this cover but will need to see what product resolutions says and if they decide not to go with repair customer will be contacted by whirlpool.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/31/2018
Model WFE530C0EB0, Goods issue date per whirlpool tech line is 9/28/17, Arrived on call for oven door not closing properly and has a rattle noise when convection is running, found oven door is closing properly the noise complaint is due to inner oven convection fan the 3 screw holes are stripped out and the cover is not tight against the inner back wall and it is vibrating, called whirlpool tech line and talked to david, file number 7722847253, whirlpool tech line will send this for product resolution found that original screws for this back cover were black number 8’s and know it has stainless steel 10’s and whirlpool tech line says will need 3 number 12’s for this cover but will need to see what product resolutions says and if they decide not to go with repair customer will be contacted by whirlpool.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/31/2018
Amana Dishwasher model# ADB1400AGS1. Dishwasher will not power on.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/31/2018
KDTM354DSS3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not getting dishes clean. Tested unit and found pump not moving water. Removed faulty sump n motor assembly and installed new replacement. Reassembled and tested. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/31/2018
Arrived on site for no operation. Found unit would not start. Inspected control and found neutral wire was not connected at connector. Corrected and unit now operates correctly.
Near Austin, TX 78739
Leonardo
Job Details: 08/31/2018
GE cooktop igniter igniting on there own model: JGP328BEK1BB. Arrived on site to test unit for left carton burner igniter turning on by itself. Test unit and found customer had spilled water on igniter harness. Turned igniters on and igniter working correctly at this point. Advised customer if water spills on infinite’s harness they will click due to water shorting them out. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/31/2018
Whirlpool microwave model# WMH32519FS0. Cooktop light not working.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/31/2018
Arrived on site for no operation. Removed and replaced failed controls. Unit now operates properly with no water leaks.
Near Austin, TX 78705
Robert
Job Details: 08/31/2018
WMH31017FS0 Arrived on job for complaints of no power. Found fuse open replaced fuse . Test operation normal. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 08/31/2018
Whirlpool range model# WFG505M0BB2. Arrived on site for range oven not having correct temperature. P
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 08/31/2018
WTW8040DW4 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Ran calibration and found error code F0E3 error (Oversized Load). Attempted to run test 052 and found clutch would not engage. Tilted unit up and removed and replaced clutch. Reassembled and reran test 052.unit completed successfully. Tested unit with load of towels. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Austin, TX 78748
Leonardo
Job Details: 08/31/2018
Whirlpool range oven turning on and off model: WFG381LVB1. Arrived on site to test unit for oven igniting and turning off right away. Test u it and found bad igniter. Replaced igniter test unit be heating to 300 and unit test good job complete no leaks present at this time
Near Holland, TX 76534
Arthur B.
Job Details: 08/31/2018
GTD65EBSJ3WS (Dryer) - Arrived onsite to install new belt to dryer from prior visit’s diagnosis. Removed drum and installed new belt. Reassembled. Turned motor on and tested unit. Unit now tumbles and heats as intended. No other issues found at this time. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 08/31/2018
Amana dishwasher not getting water in model: ADB1400AGS1. Arrived on site to test unit for not filling with water. Test unit and found water turned off to unit. Turned water on test unit and unit test good job complete no leaks present at this time.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/31/2018
JennAir dishwasher model# JDB4000AWS. Door will not opening.
Near Jonestown, TX 78645
Lou
Job Details: 08/30/2018
arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested and error code 18 appeared (drain pump failure). I tested the unit by adding water to the unit then turning on the drain pump (mode 12) and the drain pump would not actuate. I unplugged the unit and using my wet vac, I vacuumed the remaining water from the unit through the drain pump hose. I removed and replaced the drain pump then tested again. The unit operated as designed. I cleared the error code. No water leaks observed during service, job completed.
Near Jonestown, TX 78645
Lou
Job Details: 08/30/2018
arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested and error code 18 appeared (drain pump failure). I tested the unit by adding water to the unit then turning on the drain pump (mode 12) and the drain pump would not actuate. I unplugged the unit and using my wet vac, I vacuumed the remaining water from the unit through the drain pump hose. I removed and replaced the drain pump then tested again. The unit operated as designed. I cleared the error code. No water leaks observed during service, job completed.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/30/2018
Model WFW72HEDW0, Arrived on call for washer has no power,found main control has 117 ac volts from pink to pink at main control but nothing is coming on, installed main control and ran diag. And all passed and no error codes after, also found dispenser handle and drawer are broken will reschedule for 9/6/18, no water leaks at time of call.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/30/2018
Model WFW72HEDW0, Arrived on call for washer has no power,found main control has 117 ac volts from pink to pink at main control but nothing is coming on, installed main control and ran diag. And all passed and no error codes after, also found dispenser handle and drawer are broken will reschedule for 9/6/18, no water leaks at time of call.
Near Lago Vista, TX 78645
Lou
Job Details: 08/30/2018
arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from underneath near the front of the unit. I placed the unit in diagnostics and found no error codes. The unit operated as designed, but I could not find any leaks. I inspected underneath and found the insulation was wet at the front of the door and on the left side. Also, I found that the sump/motor assembly was leaking around the seal. Also found that the unit was slightly tilted forward causing water to leak from the reservoir. I removed and replaced the sump/motor assembly and leveled the unit by raising the front of the unit at the front leveling legs. Tested the unit and it operated as designed, no leaks observed. Job completed.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 08/30/2018
KECC568MWW02 Right front element not heating. Defective element. Replaced element. Checked wiring. Normal operation after service
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2018
ED25QFXHW01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Plugged unit in and removed unit cover. Found compressor has hard start capacitor. Found start device keeps clicking on an off. Found compressor locked up. Unit will need new unit harness,compressor and thermostat to complete repair. Authorization must be obtained from 1Guard before we can proceed. OF to R/S. Unit disconnected at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2018
Arrived onsite for customer complaint of frost build up near ice door chute on FC side of SxS refrigerator. Found ice door not closing. Removed broken ice door and installed updated ice door kit. Reassembled. Door now closes and ice dispenses. No other issues found. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2018
ED5VHEXTB01 (SxS Refrigerator) - Arrived onsite for customer complaint of frost build up near ice door chute on FC side of SxS refrigerator. Found ice door not closing. Removed broken ice door and installed updated ice door kit. Reassembled. Door now closes and ice dispenses. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78704
Robert
Job Details: 08/30/2018
WFW75HEFW0 Arrived on job for complaints of washer shaking. Shipping bolts not removed. Removed shipping bolts and run diagnostics. No codes and operation normal. No leaks detected at time of service. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/30/2018
First visit found that the controls would not cycle the heat back on and the oven would cool off. Removed and replaced defective control and tested.
Near Austin, TX 78704
Robert
Job Details: 08/30/2018
WRX735SDHZ00 Arrived on job for complaints of only crush ice. Lever stuck in crush position. Reset arm and test operation normal. No leaks detected at time of service. Job complete.
Near Temple, TX 76501
Arthur B.
Job Details: 08/30/2018
WTW5000DW0 (Top Load Washer) - Arrived onsite to install new capacitor to top load washer from prior tech’s diagnosis. Removed and replaced capacitor. Reassembled and ran calibration. Found calibration did not complete. Ran diagnostics and found error code F7E1 (Basket Speed Fault). Found actuator faulty. Removed actuator and cam kit. Installed new replacement. Calibrated unit. Unit calibrated successfully. Advised customer to use another receptacle since the one close to it has an open ground. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 08/30/2018
Near Hutto, TX 78634
Tyler B.
Job Details: 08/30/2018
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/30/2018
Near Georgetown, TX 78628
James
Job Details: 08/30/2018
Arrived on site and tested unit. Found ice maker has failed mid harvest. Tested for proper voltage and found 120volts to ice maker. Unit will need new ice maker to repair. Quoted customer $129.43 plus tax for ice maker and $119.99 plus tax labor(RF360). Installed new ice maker and tested. Unit working properly. Job complete
Near Georgetown, TX 78628
James
Job Details: 08/30/2018
Arrived on site and tested unit. Found that unit has lid lock fault code. Customer had lid locked shipped to them from whirlpool. Instructed customer that we would not be able to warranty that part but can install it. Quoted customer $159.99 plus tax labor(TL190). Installed new lid lock and tested unit working properly and all water connections dry at time of service. Job complete
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model MEDX655DW1, Arrived on call for dryer would not heat prior found high temp setting on temp switch was bad, installed new temp switch and is know heating on high temp setting, call complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model MEDX655DW1, Arrived on call for dryer would not heat prior found high temp setting on temp switch was bad, installed new temp switch and is know heating on high temp setting, call complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/30/2018
Arrived on site for poor driving conditions. While testing temperatures the control would not cycle the heat back on. Replaced control and tested. Dryer and the house venting are both clean.
Near Temple, TX 76504
Arthur B.
Job Details: 08/30/2018
WTW7000DW2 (Top Load Washer) - Arrived onsite for tenant complaint of top load washer not filling and getting LF error code. Confirmed error code in diagnostics. Tested hot/cold valves and found solenoids not opening. Removed and replaced water valve housing and reassembled. Cleared error codes and ran test 052. Unit completed successfully. Manually tested both valves. Both now open and close as intended. No other issues found. All water connections were dry at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/30/2018
Arrived on site for no ice. Ent reed home via lock box key per customer. Found defective recirculating pump. Replaced and tested. All water connections were dry. Locked up home and replaced key. Notified customer via phone of job completion.
Near Belton, TX 76513
Arthur B.
Job Details: 08/30/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating or completing cycle. Ran calibration and found lid latch will continuously click. Found lid latch faulty. Removed and replaced lid latch. Reran calibration. Unit completed successfully. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model WRS325FDAM04, Arrived on call for only dispensing crushed ice, found solenoid is broken, replaced solenoid and tested and all checks good, call complete, no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model WRS325FDAM04, Arrived on call for only dispensing crushed ice, found solenoid is broken, replaced solenoid and tested and all checks good, call complete, no water leaks at time of call.
Near Killeen, TX 76541
Arthur B.
Job Details: 08/30/2018
CAE2745FQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not starting. Removed jumper from unit to access control panel. Was able to calibrate unit. Unit calibrated successfully. Did find inner tub balance ring damaged as well as outer tub ring. Will need to replace for unit to work properly. Ordering balance ring and outer tub ring to complete repair. R/S for 9/6. Unit has out of order sign to prevent any other issues. Parts are covered for 24 months and labor is 90 days from date of purchase. Charged labor TL230 $189.99 plus taxes. Owner advised he call into OF tomorrow for payment.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/30/2018
Arrived on site for o cool in fresh food section. Found unit to have defective evaporator fan motor.
Near Austin, TX 78731
Cliff
Job Details: 08/30/2018
Kitchenaid ice machine KUIA15NRHS7. Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found cutter grid broken causing ice not to be cut. Replaced cutter grid And tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/30/2018
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/30/2018
Arrived on site. Replaced door assembly and screws. All functions tested OK. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/30/2018
Arrived on site. Replaced door assembly and screws. All functions tested OK. Job complete