Service History 1032

Near Georgetown, TX 78626
Tyler B.
Job Details: 09/07/2018
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/07/2018
Arrived on site for unit leaking water. When I arrived the unit was pulled out of the cabinet approximately halfway. The Mr. requested that I not to do the repair because they were busy. He did inform me that the plumber pulled the unit out the wall to turn the water off and they found that the copper tubing behind the fridge was leaking. I informed the Mr. that that would be house related not product related. The Mr. will have his plumber replace the leaking copper pipe.
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/07/2018
Near Georgetown, TX 78626
Tyler B.
Job Details: 09/07/2018
Near New Braunfels, TX 78130
Kevin
Job Details: 09/07/2018
Arrived on site and Set oven to preheat and found vent and fan are operating properly. Vents location is normal and explain to customer that high temperatures or Long cook times may result in hot air blowing from vent. This is normal operation and can’t be adjusted. Job complete.
Near Round Rock, TX 78665
Jonathan
Job Details: 09/07/2018
Whirlpool washer model# WTW5000DW1. Not spinning and clothes are coming out wet.
Near Austin, TX 78746
Luis
Job Details: 09/07/2018
Built in Subzero-replaced fresh food evaporator
Near Killeen, TX 76542
Arthur B.
Job Details: 09/07/2018
GSS25JFPAWW (SxS Refrigerator) - Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and defrosted evaporator. Upon defrosting evaporator, found defrost heater element is shorted out. Will need element heater assembly to complete repair. R/S for 9/11. Unit now cooling but will er to complete repair. All water connections were dry at time of service.
Near Austin, TX 78702
Robert
Job Details: 09/07/2018
JVM3162RJ1SS Arrived on job for complaints of noise. Found the heat shield too close to transformer. Moved shield and test . Noise now normal.
Near Cedar Park, TX 78613
James
Job Details: 09/07/2018
Arrived on site and tested unit. Found very little water flow from dispenser and ice cubes are very small. Checked water line and found it to be pinched behind unit. Corrected supply line and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 09/07/2018
Arrived on site for both oven not heating and multiple burners not igniting. Both oven igniter’s are defective. The left front burner is defective. However all of the burner head screws are corroded and will break into burner heads. All must be removed to do the repair. So that means two igniters will need to be replaced. All five burners need to be replaced. All burn or screws will need to be replaced. This is an approximate $900 repair and the customer wants to look at new units. $90.92 each. Oven igniters $62.22 each burners $289.99 work
Near Belton, TX 76513
Arthur B.
Job Details: 09/07/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not making ice. Removed ice maker assembly and found ice maker stripper motor shorted. Removed ice maker and installed new replacement. Reassembled. Ice maker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Luis
Job Details: 09/06/2018
Refrigerator-replaced failed ice box fan
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 09/06/2018
Arrived on site or unit leaking water. The Filmin that takes the water into the icemaker has a hole in it it is spraying water out. Water is turned off.
Near Leander, TX 78641
Lou
Job Details: 09/06/2018
arrived on site to inspect refrigerator not dispensing ice and water in the bottom of the freezer. Upon further inspection, I found that the Evap drain tube was clogged and causing the water buildup in the bottom of the freezer. I unclogged the tube and it flowed freely. Also, I found that the ice chute door was broken. I removed and replaced the ice chute door and tested and it operated as designed. No water leaks observed during service, job completed.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 09/06/2018
Arrived on site for improper operation. Upper oven Would program but not run. Replaced controls and tested unit. Unit now operates correctly.
Near Austin, TX 78758
Wesley
Job Details: 09/06/2018
KDTE254ESS2 Arrived on site and found wires shorted at power block. Corrected wiring. Unit operating as designed. All checks good. No leaks at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 09/06/2018
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/06/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker not making ice on french door refrigerator. Found icemaker stuck mid harvest. Removed icemaker and installed new updated replacement. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 09/06/2018
Arrived on site for him proper temperatures. I found that the freezer 10° in the fresh food was at 46°. Upon inspecting unit I found a beautiful frost pattern on the evaporator coil. I found that the condenser coil needed vacuuming very badly. I also found that the fresh food air vent hood products in front of it totally blocking it. I suspect these two things were causing the M proper temperature conditions as both fans and the compressor were working properly. All water connections were dry.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/06/2018
MFI2570FEZ05 (French Door Refrigerator) - Arrived onsite for customer complaint of center mullion damaged causing warm air to enter. Found bottom part of mullion hinge damaged. Removed damaged hinge and installed new replacement. Reassembled. Tested unit. Door opens and closes as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78747
Chase
Job Details: 09/06/2018
MHW5500FC0 Arrived on site to repair unit for e1f9 error long drain, found unit was draining water slow, removed the pump filter and found pump clogged with debris, cleared out all the debris from pump and verified unit is draining as designed, all functions Checked good in service test, no water leak present at the time of service.
Near Killeen, TX 76541
Arthur B.
Job Details: 09/06/2018
CAE2745FQ0 (Top Load Washer) - Arrived onsite to install new balance ring and tub ring to top load washed from my prior visit’s diagnosis. Removed top and removed damaged parts. Installed new replacements. Reassembled and calibrate unit. Unit calibrated successfully. No other issues found. OF to charge labor TL230 $189.99 plus taxes. All water connections were dry at time of service.
Near Del Valle, TX 78617
Scott
Job Details: 09/06/2018
Washer whirlpool not draining
Near Georgetown, TX 78633
Jonathan
Job Details: 09/06/2018
KitchenAid dishwasher model# KUDE60FVSS0. Not heating.
Near Austin, TX 78738
Luis
Job Details: 09/06/2018
Built in Kitchenaid-replaced failed icemaker
Near Marble Falls, TX 78654
Thomas L.
Job Details: 09/06/2018
Arrived on site for icemaker spilling in freezer. Found slow turning module causing unit to overfill and leak. Replaced ice maker and all water connections are dry.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/06/2018
KRMF706ESS01 (5 Door French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of 5 door french door refrigerator not cooling intermittently and water not dispensing. Removed back control cover and found control relay clicks on and off. Removed HV control and installed new replacement. Reassembled. Unit came on and began cooling immediately. Water dispenser not works as intended. No other issues found. All water connections were dry at time of service.
Near Kyle, TX 78640
Chase
Job Details: 09/06/2018
WRX735SDHZ00 Arrived on site to repair unit for not dispensing cubed or crushed ice, replaced the motor, washer, and impeller, checked over the ice bucket as well, verified not crushed and cubed operations with no issues, no water leak present at the time of service.
Near Austin, TX 78704
Robert
Job Details: 09/06/2018
KFIS20XVMS3 Arrived on job for complaints of not cooling. Unit was already pulled out and unplugged. Checked main control and program to code 2213. No leaks detected at time of service.
Near Round Rock, TX 78681
Lou
Job Details: 09/06/2018
arrived on site to inspect refrigerator door not sealing. Upon further inspection, I found that the left rc door mullion was not engaging due to the door sitting too low. I removed the left rc door and found that the bottom hinge was slightly bent downward. I adjusted the hinge so that it sat level and placed the door back and tested and the door and mullion close properly. Using the leveling legs, I leveled the unit so that the doors close properly as before, they remained open and had to be forcefully closed. Now they close without force. No water leaks observed during service, job completed.
Near Austin, TX 78728
Wesley
Job Details: 09/06/2018
Repaired oven by adjusting bake Ignitor for consistent recognition.
Near Georgetown, TX 78628
Dona
Job Details: 09/06/2018
Arrived on site for customer complaint that they have to cycle dryer more than one time for clothing to get dry. Customer is using sensor dry and not time dry, instructed customer on drying alike clothing to where sensors will be able to evenly read clothing dampness. Also instructed customer if drying unlike clothing to use time dry. Showed customer how to clean sensors due to customer using dryer sheets. Venting is clear as air flow is good. Ducting is going over 25 feet to get to outside- this will reduce new air flow. Verified temperatures on sensor cycles and on time dry. All temps are within specification. Did increase dry time on sensor dry to 15% more time. Unit is not hooked to water but has steam cycle. All operations check good.
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 09/06/2018
Arrived on site for unit sparking during operation. The Mr. and the Mrs. and myself all used the cooktop and it all work perfectly. We also boil water and everything went perfectly.
Near Spring Branch, TX 78070
Brandon
Job Details: 09/06/2018
Arrived on site for unit making noise and not washing, found bad wash motor, I replaced wash motor, unit tested good. No leaks at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 09/06/2018
WED4815EW0 (Dryer) - Arrived onsite for customer complaint of dryer not heating. Removed back panel and found no continuity on element an cutoff. Removed cutoff and element and installed new replacement. Reassembled. Tested unit. Unit now heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78681
Lou
Job Details: 09/06/2018
arrived on site to inspect dishwasher not buying. Upon further inspection, I placed the unit in diagnostics and checked for error codes and error code 5/1 appeared. I cleared the code and continued with testing. At the end of testing, the unit operated as designed with no error codes. I took a cup of water and poured it on the heating element and it sizzled and steamed so I know it's operating. I recommended some cycles and ways to operate the unit in order to attempt to get the dishes dry. Customer is using appropriate detergent and rinse aid, as well. No water leaks observed during service, job completed.
Near Leander, TX 78641
Jonathan
Job Details: 09/06/2018
Whirlpool gas range model# WFG720H0AS1. Oven not maintaining correct temperatures.
Near San Marcos, TX 78666
Chase
Job Details: 09/06/2018
Kfis29pbms Arrived on site and check refrigerator for ice build up. Found ice building up on the back of the adapter behind the icemaker. Tested ice box fan through diagnostics and tested ice dispenser function. Unit will need a new adapter and will also need control kit per service pointer.
Near Austin, TX 78728
Wesley
Job Details: 09/06/2018
Calibration and oven testing for temp problem. All checks good. Advised builder on findings.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/06/2018
WMH32L19AS0 (OTR Microwave) - Arrived onsite to install new interlock switches to OTr microwave from prior visit’s diagnosis. Removed 3Way,NC,NO switches and installed new replacements. Reassembled. Tested unit with 1 cup of water for 2 mins. Water was boiling hot. No other issues found.
Near Georgetown, TX 78633
Lou
Job Details: 09/06/2018
arrived on site to inspect oven not level. Upon further inspection, I used the customers pan and set it on the grates. I found that the grates are warped causing the pan to rock back and forth on the grate. I tested all burners and all are working properly. I am ordering a grate kit and will have it shipped directly to the customer D2C. No gas leaks observed during service.
Near San Marcos, TX 78666
Chase
Job Details: 09/06/2018
.
Near San Marcos, TX 78666
Chase
Job Details: 09/06/2018
Near Canyon Lake, TX 78133
Brandon
Job Details: 09/06/2018
Arrived on site for door not staying closed, I replaced the strike and catch, unit tested good.
Near Leander, TX 78641
Jonathan
Job Details: 09/06/2018
Whirlpool refrigerator model #WRS973CIDM00. Arrived on site for refrigerator ice maker not producing
Near Harker Heights, TX 76548
Arthur B.
Job Details: 09/06/2018
WFW88HEAC0 (RC Evaporator) - Arrived onsite for customer complaint of front load washer not completing cycles. Ran diagnostics and found error code F9E1 (Long Drain). Removed front door assembly and removed drain trap. Found socks and coins inside drain trap. Removed and cleaned out drain trap. Reassembled and tested. U it now fills,agitates,drain and spins as intended. No other issues found. Charged labor FL160 $179.99 plus taxes. All water connections were dry at time of service.
Near Austin, TX 78704
Chase
Job Details: 09/05/2018
WDT780SAEM2 Arrived on site to repair unit for not draining, found that the drain hose was clogged with debris, cleaned out the drain line and verified all operations with no issues, no water leak present at the time of service
Near Austin, TX 78704
Chase
Job Details: 09/05/2018
KRSF505ESS01 Arrived on site. Checked refrigerator for complaint of no cool in freezer section. Customer had ice in bin melt and food soften. Upon arrival found freezer 1-2 degrees and rc 38 degrees. Ran diagnostics and both fan motors are operational. No defrosting issues on either evaporator. Thermistors test good. Exited diagnostics and freezer fan running. Changed defrost mode from adaptive defrost mode to timed. All functions check good at this time
Near Austin, TX 78704
Chase
Job Details: 09/05/2018
WMH31017AS Arrived on site to repair unit for door not closing and light staying on, found that the upper door switch interlock spring came off the cam, reinstalled the spring on the upper interlock, verified operations with no issues.
Near Kempner, TX 76539
Arthur B.
Job Details: 09/05/2018
MFF2558VEW7 (French Door Refrigerator) - Arrived onsite for customer complaint of icemaker leaking. Found icemaker leaking from front of mold. Removed icemaker and installed new replacement. Reassembled. Icemaker called for water and found no leaks coming from mold. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78704
Chase
Job Details: 09/05/2018
Arrived on site to repair unit for door not closing and light staying on, found that the upper door switch interlock spring came off the cam, reinstalled the spring on the upper interlock, verified operations with no issues.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/05/2018
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/05/2018
Arrived on site for no ice production. Not circulating water. The water circulation pump has failed. Replaced water circulation pump and unit is now working properly and all water connections are dry.
Near Austin, TX 78749
Chase
Job Details: 09/05/2018
JDB2150AWB Arrived on site to repair unit for noisy operation, ran unit and found that the wash motor is making a loud grinding sound due to mechanical failure, will need to replace the wash motor assembly, ordering part, no water present at the time of service. Customer stated that the same repair has been performed prior. Contacted homeowner to reschedule and left a voicemail. Office will need to reschedule
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 09/05/2018
GTDP200EM0WW (Dryer) - Arrived onsite for customer complaint of dryer not starting and timer just spinning. Found timer mechanism is stripped. Ordering new timer assembly. Also could not find M&S on unit. R/S for Tuesday 9/11. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78703
Scott
Job Details: 09/05/2018
Jenn air 36’ gas cooktop , gas leak
Near Killeen, TX 76549
Arthur B.
Job Details: 09/05/2018
RT21AKXKQ02 (Top Mount Refrigerator) - Arrived onsite to install heat probe to top mount refrigerator from prior tech’s diagnosis. Cleaned out FC section and removed evaporator cover. Installed heat probe. Used steamer to clear our drain tube channel. Reassembled. No other issues found. No water connections made to unit at time of service.
Near Georgetown, TX 78633
Lou
Job Details: 09/05/2018
arrived on site to inspect refrigerator lights not working. Upon further inspection, I removed the water box cover to inspect the lights wiring harness and found that they were all good. I removed and replaced the LED board in the back of the unit and found that the board was bad as the lights came on inside. No water leaks observed during service, job completed.
Near Round Rock, TX 78665
Jonathan
Job Details: 09/05/2018
Amana Dishwasher model# ADB1400AGS1. Not filling with water.
Near Salado, TX 76571
Steve C.
Job Details: 09/05/2018
Arrived on site for the unit will not fill with water. Removed the back panel and found the valve was not connected to the control. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 09/05/2018
Arrived on site for no cool condition. Replaced failed evaporator. Unit now operates properly. No water connected to this unit.
Near Killeen, TX 76542
Arthur B.
Job Details: 09/05/2018
WMH31017FS0 (OTR Microwave) - Arrived onsite for interior light of OTR microwave flickering. Removed console and found 3 way,NC,NO switches burnt. Removed and replaced upper interlock and all 3 switches. Reassembled. Tested unit. Unit’s interior light come on and off as intended. No other issues found.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/05/2018
Near Austin, TX 78748
Chase
Job Details: 09/05/2018
LSR8233EQ1 Model LSR8233EQ1 Arrived on site to repair unit for not draining, found the lid switch faulty mechanical failure, replaced the lid switch and verified all operations with no issues, no water leak present at the time of service
Near Hutto, TX 78634
Jonathan
Job Details: 09/05/2018
GE oven model# JVP24EK4BB. Arrived on site for oven not heating on bake mode. Performed diagnostics
Near Killeen, TX 76542
Arthur B.
Job Details: 09/05/2018
KDPE334GBS0 (Dishwasher) - Arrived onsite for customer complaint of lower dishwasher rack not sliding properly. Found LH side of tub is dented in causing rack issues. Tested unit. Found also sump not circulating water. Ordering sump and tub assembly to complete repair. Next available for customer is 9/14. R/S for that day. Customer will also have unit uninstalled as well. All water connections were dry at time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 09/05/2018
Arrived on site for no drain. Upon arrival there was a small amount of water in the rear of the basket. I turned the unit on and observed a complete rinse/spin cycle. All operations are normal with no problems and no leaks found. It is possible, since this was clear water that I saw, the water valve my periodically be seeping. This is a Full size stacked washer and dryer and I cannot access anything in the unit. The customer will let me know 24 hours from now if there is any water in the unit and she will not use the unit during that 24 hours. We will know then what to tell American home Shield.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/05/2018
Near Buda, TX 78610
Chase
Job Details: 09/05/2018
WFG505M0BB2 Arrived on site. Found cooktop surface with scratches on left and right hand edges and small dents on left side. Replaced cooktop surface, tested all burner functions and had customer inspect. All checks good. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 09/05/2018
WMH32L19AS Arrived on job for complaints of not heating. Unit not recognizing door to be closed. Replaced switches and holders per whirlpool recommended repair. After replacement test unit operation normal.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 09/05/2018
Near Pflugerville, TX 78660
Jonathan
Job Details: 09/05/2018
Whirlpool refrigerator model# WRF555SDFZ05. Not dispensing ice
Near Buda, TX 78610
Chase
Job Details: 09/05/2018
KDTM354DSS4 Arrived on site to repair unit for not washing, Verified all operations in service test and found that the wash motor was defective and not pumping water. Replaced the wash motor assembly and verified all operations with no issues, gave tips for soap usage with hard water, no water leaks present after repairs. Job complete
Near Buda, TX 78610
Chase
Job Details: 09/05/2018
GU2400XTPS1 Arrived on site. Checked dishwasher for no operation. Found clean light blinking repeatedly. Inspected heater and ran diagnostics. Found heater bubbled up on back left side. Also several other areas where outer portion of heater is breaking off. Checked voltage out of control to heater and had 2.3 vac indicating shorted control as well. Console has several standoff’s that are stripped not allowing panel to properly secure and door to close. Will need the console, control and heater to repair. Left unit unplugged until repair complete. No water leaks present.
Near Round Rock, TX 78665
Wesley
Job Details: 09/05/2018
Customer instruct on dryer and range oven. Advised according to questions and concerns. All checks good.
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 09/05/2018
Removed and replaced week inlet water valve and slow turning icemaker. Unit now fills correctly with no water leaks.
Near Dripping Springs, TX 78620
Kevin
Job Details: 09/05/2018
Arrived on site and found the dryer is heating properly, took one picture of temperature at 140° and one picture of element on. Removed vent hose and found airflow out the rear of the dryer is good. Recommended to customer that vent to exterior of home be cleaned by a service. The last time this was done is unknown. No lint build up and dryer at time of service, job complete.
Near Florence, TX 76527
Lou
Job Details: 09/05/2018
arrived on site to inspect refrigerator not cooling. Upon arrival, the customer advised that the unit was operating and cooling just fine, but the compressor never shuts off. The unit was located outside on the northwest side of the house under a porch. The unit was unplugged at the time of service. I plugged the unit in and waited for it to cool. The unit began to cool immediately. I inspected the condenser coil on the back of the unit and it was very clean and the condenser line was beginning to get hot. The unit was operating as designed, but due to it being outside and the outside temps getting close to or over 100 degrees, the compressor will continue to run to keep everything inside the unit cold. I found nothing wrong with this unit. I quoted the customer RF100. $99.99 for a total including tax of $108.24. The customer paid in full. No water lines connected to the unit. Job completed.
Near Kyle, TX 78640
Robert
Job Details: 09/05/2018
NTW4516FW2 Arrived on job for complaints of not starting. Found washer unplugged. Plugged in washer drain pump activate, cancel program and ran diagnostics. No code and normal operation. No leaks detected at time of service. Job complete
Near Pflugerville, TX 78660
Jonathan
Job Details: 09/05/2018
Whirlpool oven model # WOS51EC0HS00. Door not closing correctly.
Near Burnet, TX 78611
Thomas L.
Job Details: 09/05/2018
Arrived on site or no ice condition. Found that the icemaker was overfilling causing the blades to jam. Replaced ice maker and all water connections are dry.
Near Buda, TX 78610
Chase
Job Details: 09/05/2018
GU2400XTPS1 Arrived on site. Checked dishwasher for no operation. Found clean light blinking repeatedly. Inspected heater and ran diagnostics. Found heater bubbled up on back left side. Also several other areas where outer portion of heater is breaking off. Checked voltage out of control to heater and had 2.3 vac indicating shorted control as well. Console has several standoff’s that are stripped not allowing panel to properly secure and door to close. Will need the console, control and heater to repair. Left unit unplugged until repair complete. No water leaks present.
Near Kyle, TX 78640
Robert
Job Details: 09/05/2018
RED4516FW0 Arrived on job for complaints of not starting. Found tab on door switch broken. Replaced switch and test. Operation normal.
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/04/2018
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/04/2018
Arrived on site for shelf that will not fit properly. Found3rd shelf in fresh food section was not aligning properly in shelf ladder. Corrected and shelf now fits properly.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 09/04/2018
Arrived on site for noisy fan operation. Remove unit from wall and found that the fan was not the problem but the way that the previous servicer reassembled the back of the unit. The back panels were all loose and not in proper place. Corrected and the Mrs. and I now hear the unit working with a normal sound level.
Near Hutto, TX 78634
Tyler B.
Job Details: 09/04/2018
Near Robinson, TX 76706
Arthur B.
Job Details: 09/04/2018
RF368LXPB1 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range COOKTOP ON light stays illuminated. Removed back panel and found RF infinite switch faulty. P&L are as follows; WP3140400 (Infinite Switch) $40.85, CO380 $159.99 plus taxes. Removed and replaced RF infinite switch and reassembled. Indicator light now off and works as intended. No other issues found.
Near Robinson, TX 76706
Arthur B.
Job Details: 09/04/2018
ED5NHAXNB01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator icemaker not producing ice. Found icemaker stripper continuously rotating. P&L are as follows; 2198597 (Icemaker) $130.94, RF360 $169.99 plus taxes. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Paul
Job Details: 09/04/2018
KitchenAid Dishwasher Model KUDS01FLSS6. Arrived onsite for the dishwasher that will not stay latched. I found the latch and strike worn from normal use. I found the unit not level and leaning forward. I leveled the unit in the cabinet. I replaced the latch and strike and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 09/04/2018
Arrived on site or leaking water in freezer. Inspected unit and found some hard solid ice in the corners of the freezer pizza shelf. More inspection found that the top flange in the freezer section was gapped pretty bad. With food grade silicone I corrected that gap around the freezer. All water connections are dry.
Near Cedar Park, TX 78613
James
Job Details: 09/04/2018
Arrived on site and tested unit. Found that condensation is building on ice bin and dripping from chute. Found chute door stuck halfway open causing issue. Reset motor position and tested. Clear d ice build up from ice container and verified ice maker function. Unit working properly and all water connections dry at time of service. Job complete.
Near Hutto, TX 78634
Tyler B.
Job Details: 09/04/2018
Near Austin, TX 78752
Dona
Job Details: 09/04/2018
Arrived on site for no hot water entering unit during wash cycle, found hot water valve mechanically closed not allowing for flow. Replaced valve and verified unit is now allowing for hot and cold water to enter. Ran unit through entire cycle and verified operations and no leaks found. All water connections are dry. Unit is outside in hallway on concrete.
Near Robinson, TX 76706
Arthur B.
Job Details: 09/04/2018
WRX988SIBB01 (French Door Refrigerator) - Arrived onsite to install new LH/RH brackets and gasket to FC door from prior tech’s diagnosis. Removed brackets and gaskets and installed new replacements. Used heat gun to shape gasket to cabinet. Door now seats well to cabinet. No other issues found. All water connections were dry at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 09/04/2018
Arrived on site for no operation. Found unit totally in operable. Replaced control panel of use and rear thermal fuse unit now operates correctly.
Near Austin, TX 78752
Dona
Job Details: 09/04/2018
Arrived on site for washer leaking during usage, found hot side valve is leaking through small crack. Will need new valve.Unit is being used in a non residential veterinarian office. Spoke to EB. Discussed with customer that they will need to contact whirlpool to cover unit as commercial. Turned water off to unit. All other water connections dry.
Near Austin, TX 78703
Robert
Job Details: 09/04/2018
WFW9640XW00 replacement of motor control. After replacement of control test unit, operation normal. No leaks detected at time of service. Job complete.
Near Waco, TX 76706
Arthur B.
Job Details: 09/04/2018
EED4400WQ0 (Dryer) - Arrived onsite for tenant complaint of dryer taking too long to dry clothes. Tested unit. Checked outside venting. Found outside venting clogged and not allowing proper circulation. Advised landlord of issue. Dryer heats and intended. Dryer vent and lint trap was clean of lint at time of service.