Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Jonathan M.

Jonathan M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived on site for refrigerator with a freezer compartment light and refrigerator lights out. Inspected unit and work area. Found FC light out and replaced that light. Found RC light dimmer than the rest and replaced that as well. Unit is working as designed. Call complete.

Near Archway, Belton, TX 76513
Jonathan  S.

Jonathan S.

ICE MACHINE GE ZDIS150WSS/E "(DM) Arrived on site for icemaker not making ice. Inspected unit and work area. Performed diagnostics mode and tested all operations. Found the reservoir not filling. Valve will need to be replaced. Installed new valve. Tested all operations, all tested good no water leaks detected.

Near Adams St, Georgetown, TX 78628
David  Z.

David Z.

MICROWAVE WHIRLPOOL KMBP100ESS01 Arrived on site to install new mag and inverter from previously diagnosed visit. Installed new mag and inverter after unwiring the unit from the wall. Retested unit and still producing low or no heat. Talked to tech line SR7727128921 as both electronics and mag have been replaced at this point. Verified a scorch mark on the wave guide cover on the inside of the unit showing damaged wave guide.

Near Amanda Dr, Austin, TX 78729
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED8500DC4 "Arrived to inspect unit with water coming from door, upon arrival unit was running wit af error. Indicating clogged vent. Removed vent and found full of water, advise customer on vent cleaning"

Near Arrow Wood Rd, Cedar Park, TX 78613
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for oven not heating correctly. Ran calibration and found that the oven is holding temperature correctly. It’s is normal to have higher pre heat temperatures. Oven during normal operation maintains the average of 300 degrees that it was tested at. No other issues found. Complete

Near Orange Blossom, New Braunfels, TX 78132
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site. Confirmed damage to door. Replaced refrigerator door. Tightened handles. All checks good. Job complete

Near Guadalupe St, Austin, TX 78701
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site. Confirmed damage to door. Replaced refrigerator door and nameplate. Tightened handles. All checks good. Job complete

Near Guadalupe St, Austin, TX 78701
Jonathan  S.

Jonathan S.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA "Arrived on site for refrigerator not making ice or dispensing water. Performed diagnostics and checked water pressure to unit and found good pressure. Tested water to filter at inlet valve. Found water going to housing. Cycled ice maker and found ice maker did not fill. Cycled ice maker again with hose removed from valve. Found minor block on line from inlet valve to ice maker. Cleared black age and cycled ice maker and found filling. Removed hose at door and tested water dispenser. Found blockage in freezer door, possible frozen water line. Recommend to power unit off durning the weekend in attempt to trawl water line in freezer door. All else tested good. No water leaks detected durning service."

Near Louis Henna Blvd, Round Rock, TX 78664
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT138FZDM01 "Arrived on site and spoke with Luis the maintenance supervisor at the apartment complex. He says the refrigerator has been working correctly since the previous technician visit. He did not call back for further service on this refrigerator, job complete."

Near Shady Ln, Austin, TX 78721
Richard P.

Richard P.

REFRIGERATOR JENN-AIR JFC2089BEP03 Arrived onsite for the refrigerator freezer has frost build up. Upon inspection found that there is frost build up on ice maker and top part of freezer door. Also found that the left hand upper part of the freezer door gasket was not sealing at all causing the frost build up issue. Took door off and replaced door gasket with new and molded new gasket with heat and gasket is sealing good. Removed all frost build up and advised customer to monitor. Complete

Near The Hills Dr, The Hills, TX 78738
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site to inspect washer for no console power, upon inspection found the console unresponsive, replaced console and tested all functions for problems, no problems or leaks detected, complete"

Near Paradise Hills, New Braunfels, TX 78132
Kevin B.

Kevin B.

WASHER MAYTAG MVWB755DW0 "Arrived on site and inspected washer and found it is full of standing water. Took pictures sent to MS. Removed water but could not replace drain pump at this time. See sticky notes for further information.

Near Bel Fay Ln, Austin, TX 78749
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect unit with left door rail issue, found rail not filling snapping in when opening both doors, only works when left door is opened only. Will need rail to correct. Also freezer bin handle section has came off and will not clip back on, and will need replaced as well; ordrng 1 W10698203 (rail-mulln) and 1 WPW10493169 (bin-freezr)"

Near Yorktown Trail, Austin, TX 78726
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onnsite and replaced failed switch. Unit is now operating as designed. All checks good. Advised customer on repair.

Near Pernella Rd, Manor, TX 78653
Wesley P.

Wesley P.

DRYER WHIRLPOOL WGD4850HW0 Arrived onnsite and found unit operating as designed after adjusting door. No parts needed.

Near Hatton Ln, Austin, TX 78754
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washer and found saved error code for motor fault and oversuds. Ran all functions in manual diagnostic and everything passed, replaced motor to no further issues. No water leaks detected at time of service, job complete."

Near Twin Estates Dr, Kyle, TX 78640
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWB850YG1 "Arrived on site for washer leaking. Customer stated that unit is leaking after second load on left side. Performed diagnostics mode and ran automatic test cycle. Monitored operation, no leaks occurred. Removed access panel and ran automatic test cycle and monitored from back. Found high water pressure to unit and would recommend to add a hammer valve to home valves but most likely not causing leak. Customer stated that she ran a load this morning and leak was not visible and stated that they only use normal cycle. Ran unit on normal cycle and monitored for leaks. Recommend to add stainless drain pan under unit. Leveled unit and found bottom starting to separate from frame,due to rust. No water leaks detected durning service."

Near FM1105, Georgetown, TX 78626
Lou S.

Lou S.

WASHER WHIRLPOOL WTW8500DC1 "arrived on site so previously diagnosed and ordered parts. Due to the unit tub/basket assembly suspension rods failing, I removed and replaced the the rods and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Prickly Pear Cove, Leander, TX 78641
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04

Near Calima Cove, Round Rock, TX 78681
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WMH73521CS6 Arrived onsite for microwave light always on and microwave not running. Upon inspection we found that lower door switch was not working. Installed new interlock and tested functionality. Everything is working properly Complete.

Near Ridge Arbor Rd, New Braunfels, TX 78130
Noah D.

Noah D.

DRYER ROPER RED4516FW0 "Arrived on site to inspect dryer for no heat, upon inspection found no airflow and blowback from vent, cleared attached vent hose which was completely blocked, after clearing vent blockages, still had blowback and no airflow, instructed customer to clear blockages in vent exit. Complete"

Near Dreibrodt Rd, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived onsite for refrigerator not cooling properly. Upon inspection we found that the evaporator cover in the refrigerator compartment was frosty. Note that the refrigerator temperature was set to 33 by customer because the temperature was not cold enough. Ordering new evaporator cover. Temperature set back to 37. ; ordrng 1 W11284394 (COVER)

Near Bess St, New Braunfels, TX 78130
Kevin B.

Kevin B.

WASHER MAYTAG MVWC565FW2 "Arrived on site and inspected washer and found amount of vibration customer is experiencing is normal, cycled all functions and washer is operating correctly. Discussed correct loading procedure and correct amount of detergent. At this time washer is operating as designed, no water leaks from connections at time of service, job complete"

Near Lillian Ln, Austin, TX 78749
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Arrived to inspect unit with ice building under ice bucket, found ice door to seal good, but found after few tested it would lag and stick open, also asked customer if they aever had the lights flicker and they confirmed.found this due to control board service bulletin w10849220. Unit will need replacement to complete. ; ordrng 1 CNOTE (PART AUTHO) and 1 W10849799 (cntrl-elec)"

Near Venezia View, Leander, TX 78641
Kevin B.

Kevin B.

DRYER WHIRLPOOL WGD49STBW0 "Arrived on site and inspected dryer and found belt is frayed and thermal fuse has failed, replaced belt dryer is now running normally, job complete"

Near Avenue C, Austin, TX 78751
Paul R.

Paul R.

COMPACTOR GE UCG1680L0SS Arrived onsite for a compactor that makes noise but doesn’t compact. I found the directional switch out of alignment causing the ram to come off the screws at the top and the unit still trying to run up. I corrected the switch and tested the unit. The unit is working as designed. Call complete.

Near Gladnell St, Taylor, TX 76574
Andy  B.

Andy B.

RANGE WHIRLPOOL WEC310S0FS3 Arrived on site for range cooktop on light staying on when not in use. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC604FSS02 "Arrived on site for no ice. Removed icemaker found no damage to fill tube heater,installed a new icemaker. Ran diagnostics on icemaker,icemaker passed harvest test,ran fill test passed,ran multiple diagnostics test found no issues with ui. Unit working as designed."

Near Bankhead Dr, Austin, TX 78747
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Arrived onsite for the refrigerator not cooling. Upon inspection found that the lights are on but the fans are not on and the compressor was not on. Ran diagnostics test 40 and RC and FC fans worked and compressor came on. Changed out control board and compressor kicked on and the fans are running and refrigerator is starting to cool down. Complete

Near Webb Ln, Austin, TX 78734
Richard P.

Richard P.

COOKTOP JENN-AIR JIC4430XS00 Arrived onsite for the cooktop with error code F47. Error code F47 stands for lost communication or lost power between the UI and high voltage board. Ohm out the harness and all checked good. During diagnostics found that the fuse had blown. Replaced module and display and cooktop tested good. Complete

Near Loomis Dr, Austin, TX 78738
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for cooling issue. Per customer unit would stop cooling and after hard reset unit starts cooling correctly diagnosed faulty main control. Installed updated main control.

Near Big Brown Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

WASHER MAYTAG MVWC565FW1 "arrived on site to inspect washer not spinning clothes. Upon further inspection, I placed the unit in diagnostics showing error code F7E1. Cleared the code and calibrated the unit. When the unit was supposed to agitate I could hear the unit making a humming noise and not agitating. I removed and replaced the capacitor and calibrated the unit. Tested the unit in diagnostics and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."

Near Adobe Trail, Lago Vista, TX 78645
Jacob S.

Jacob S.

DRYER MAYTAG MEDC465HW0 Arrived onsite for unit door not closing correctly. Tested unit. Unit test good. Gave customer instruct on latch type and strike. No issues at this time. Job complete

Near Valle Verde Dr, Del Valle, TX 78617
Jonathan  S.

Jonathan S.

WASHER MAYTAG MVWX655DW1 "Arrived on site for washer lid cracked. Inspected unit and work area. Found lid cracked by left hinge (see SD-QUICKPIC). Removed top and inspected spring hinges and no signs of rust or damage. Performed diagnostics mode and checked fault codes, no faults found. Ran automatic test cycle and found all functions working correctly. Will need to replace lid and screws. May need authorization for repair. Office to schedule appointment when ETA is available on parts. Returning with Lid and screw and hinge bracket to have on hand if needed. ; ordrng 1 W11117421 (LID) and 1 W10270398 (hinge) and 1 WP8563965 (LEFT HINGE) and 1 WP8572974 (RIGHT HINGE) and 2 WPW10078270/QTY2 (SCREWS)s"

Near Wood Glen Dr, Round Rock, TX 78681
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB4949SHZ0 Arrived back on site for pump assy replacement. Removed failed pump and replaced and tested good with no leaks on site

Near Hegarty Dr, Cedar Park, TX 78613
James C.

James C.

WASHER MAYTAG MVWC565FW1 Arrived on site and tested operation. Found no faults in unit. Instructed customer on best practices for wash performance. Unit operating as designed. Job complete

Near Sombrero, Horseshoe Bay, TX 78657
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWX655DW0 Arrived on site for washer that was making a grinding noise. Inspected unit and work area. Place unit in service diagnostics and could not find an error. Please do not in an auto test and found no problems. Had customer run a normal cycle with clothes and found the agitator stripping on the gear case. Replaced agitator wash plate and tested unit. Unit began to drain and would not stop. Removed back panel and removed pressure switch and still had an issue. Power cycled the unit and unit began to operate as designed. Tested unit in normal wash cycle and unit agitated with no issues. Call complete.

Near Kiddieland Rd, Temple, TX 76502
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for a dishwasher not starting or operating. I found power to the main control but nothing to the control panel. I replaced the main control and tested. The control panel still would not respond with power to it. The control panel needs to be replaced. Ordering W11368911 HOUSING-UI..; ordrng 1 W11368911 (HOUSING-UI)

Near Romeria Dr, Austin, TX 78757
James C.

James C.

REFRIGERATOR FRIGIDAIRE FFSC2323TS Arrived on site and tested operation. Found freezer door not closing completely. Found ice maker over filling ice bin due to ice level arm being stuck and ice got behind ice bin and pushed against door causing it to be stuck open. Removed ice build up and verified operation of ice maker. Unit tests good. Job complete

Near Kingsland, TX 78639
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found dryer squeals after running for several minutes, disassembled the dryer and found left support wheel is dragging on the shaft. Replaced all parts in dryer kit to correct issue. Also found there is no airflow when vent hose is connected to dryer. Airflow returns with vent it disconnected from wall."

Near Grand Canyon Dr, Austin, TX 78752
Lou S.

Lou S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that the unit isn’t cooling properly and after the power goes out it takes a long time for the unit to cool. I checked temps in the FC=8 degrees & RC=37 degrees (on a setting of 34) and the ice box =9 degrees. Unit is making ice. I place the unit in diagnostics and tested the unit and it showed that the unit rc evaporator thermistor is shorted. I disassembled the RC section and found water in the bottom of the RC section as if the unit evaporator had been frozen and defrosted. The thermistor was badly corroded and not secured in the correct position. I received authorization (SC) to replace the rc Evap motor harness and hv control. I removed and replaced both and tested the unit and it immediately began to cool and the rc evaporator began to make a good frost pattern. No water leaks observed during service, job completed."

Near Lakeland Cir, Lago Vista, TX 78645
Luis M.

Luis M.

REFRIGERATOR FRIGIDAIRE FGVU21F8QFC "Arrived on site for no cool. Powered unit on let unit run,removed cover,found no frost formation on evaporator. No refrigerant in system diagnosed leak at exchanger due to corrosion on tubing. Replaced compressor,heat exchanger,evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Canyon Heights, Spring Branch, TX 78070
Jacob S.

Jacob S.

WASHER AMANA NTW4516FW3 Arrived onsite for unit not washing. Tested unit. Found that the way the hoses are connected from the wall are interconnected and are not leaving water to run from the spout to help fill up washer. Spoke with principal of the issue. Pic in quick pic of connection. No leaks at this time. Job complete

Near E Rundberg Ln, Austin, TX 78753
Wesley P.

Wesley P.

RANGE AMANA ACR4303MFW2 Arrived in site and found unit with failing burners and 2 bad switches. ; ordrng 1 W11161939 (ELEMENT) and 2 W11371990 (ELEMENT)s and 1 WP3148953 (switch-inf)

Near County Line Rd, Elgin, TX 78621
David  Z.

David Z.

REFRIGERATOR KITCHENAID KBFS25EWMS1 "Arrived on site to diagnose refrigerator with water dispenser making hammering noise at times. Performed diagnostics. Tested with filter bypass and didn’t hear much noise. Attempted to use a new filter, and when even installing you could hear air pressuring / escaping and very bad seal. Recommended new filter head. Installed new filter head and filter. Retested. Noise is now completely gone. Tested through 4 gallons of water. All is working as designed at this time. No water leaks at time of service. Call complete. Collected $283.39 via cc."

Near Hillbrook Dr, Austin, TX 78731
Robert J.

Robert J.

MICROWAVE WHIRLPOOL WOC75EC0HV01 Arrived onsite for microwave display not working. Upon inspection we found that the display is working intermittently. Customer also stated that the oven racks were not fitting right. Ordering parts office to reschedule. ; ordrng 3 W11218798 (GRATE)s and 1 W11428562 (CONSOLE UI )

Near Herbelin Rd, New Braunfels, TX 78132
Richard P.

Richard P.

DRYER MAYTAG MEDB765FW0 Arrived onsite for the dryer having longer than normal dry times. Using the test kit that was sent to the customer. Found that there is a restriction in air flow. The vent tube in the wall has a clog. Advised customer to call a handy man to come and clean the vent tube. All functions on the dryer tested good.

Near Longwood Rd, Austin, TX 78737
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for refrigerator no light issues. Upon inspection we found that the unit is not cooling as well as not lighting. No compressor or fans working. Removed control and power board and inspected them. No visual issues found with either boards. Reinstalled boards and refrigerator is now cooling and lights are working. Recommend main control and power control boards be replaced. ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Appellation, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site to test unit for upper rack falling. Test unit and found adjuster broken. Replaced adjusters test unit and unit test good job complete. No leaks present at this time.

Near Bahama Rd, Austin, TX 78733
Brandon C.

Brandon C.

REFRIGERATOR GE CFE29TSDBSS "Arrived on site for customer complaint of unit not cooling, found fresh food defrost harness to be faulty, customer had part, I installed part, unit tested good. However, the customer wants the condenser fan motor replaced due to noise issue, ordering condenser fan motor, collected balance for the harness ; ordrng 1 WR60X10358 (fan condenser dc)"

Near Ranch Rd, Stonewall, TX 78671
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and inspected washer and found control panel has been crushed on the top while still inside the box. At least one knob is missing ,There is no water or electrical connections available at this time to test the washer. Took one picture; ordrng 1 W10552335 (panel-rear) and 1 W10756270 (knob) and 1 W11223397 (CONSOLE)"

Near Airport Commerce Dr, Austin, TX 78741
Noah D.

Noah D.

DRYER MAYTAG MEDC465HW0 "Arrived on site to diagnose dryer, upon inspection found the motor did not turn when called by relay and shut off, replaced motor. Wheel was fused to motor and had to be broken off to replace motor, ordering wheel to replace, new motor put it and put back together, ; ordrng 1 WP694089 (WHEEL)"

Near Lance Trail, San Marcos, TX 78666
Brandon C.

Brandon C.

DRYER WHIRLPOOL WED9750WW0 "Arrived on site for customer complaint of dryer taking to long to dry, multiple cycles needed to be done. I pulled unit out, removed vent hose, ran test cycle, found 150 degrees exhaust temperature with clothes in dryer, unit tested good, cycled good, instructed customer to have vent cleaned.

Near Hachita Dr, Austin, TX 78749
Richard P.

Richard P.

DISHWASHER LG LDT7797ST Arrived onsite for the dishwasher with error code 1E. Installed new water valve and water inlet housing ordered by previous technician. Ran a cycle and the 1E error code came back on. I saw water inside the tub. Will need to order wire harness and optical sensor. ; ordrng 1 ORDERINGONEAUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 PARTRESEARCH (WIRE HARNESS) and 1 PARTRESEARCH (OPTICAL SENSOR )

Near Explorer, Lakeway, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Arrived on site for no cool. No frost on evaporator,pierced low side pressure reading -20 diagnosed leak in system. Replaced evaporator and installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.

Near Mountain Breeze, Canyon Lake, TX 78133
Al R.

Al R.

WASHER LG WM3670HWA "Arrived to inspect front load washer not powering on.Discovered the unit will need UI, PCB Assembly main and 2nd control to complete the repair.Ordering research for parts and authorization.Unit UI is damaged also.Needs more work Office to reschedule with customer ; ordrng 1 CNOTE (AUTHORIZATION ) and 1 RESEARCH (UI AND OTHER CONTROL )"

Near Robertstown Rd, Copperas Cove, TX 76522
David  Z.

David Z.

MICROWAVE KITCHENAID KMHC319ESS0 Arrived on site to diagnose microwave that would sometimes run when you close the door. Found that the action was caused by micro switches not all being able to fully engage unless door was pushed in the corner. Door feels like it has a natural slope but switches should still be contacted. Replaced interlocks and switches and found decent improvement. Overall the door has to be pushed closed fairly hard to make sure they all engage. Tried bending the lower huge some and found minimal improvement. Customer has to close door a bit harder for unit to fully operate as designed. Call complete.

Near Cima Oak Ln, Austin, TX 78759
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "arrived on site to examine that all damage and cosmetic damage on new install fridge. Found RC right door (facing) dented and damaged. Ordering door W10849509. Advised customer of 6 - 8 weeks shipping on doors. Took pictures of all install damage. Found all stairs going to 2nd door had dents in them, as well as a large scrape on the landing, and 4 cracked tiles. All damage photographed in SD. Office to reschedule when door comes in.; ordrng 1 W10849509 (dor-fip)"

Near Freedom Dr, Austin, TX 78703
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for customer complaint of unit not starting cycle, I put unit into diagnostic repair, water valves, drain pump tested good, control tested good. Found basket and gearcase stripped causing the basket not to spin, agitate or brake correctly. Ordering gearcase basket and spanner nut. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10564013 (nut-spaner) and 1 W10811960 (spin basket) and 1 W10868473 (gearcase)"

Near Durango, , TX 78636
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 "(DM) Arrived on site for oven clock advancing faster than normal. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no faults are present. Tested UI operations, all tested good. Found unit not connected to WiFi. Advised customer the unit must be connected to WiFi to receive updates and proper clock operation."

Near Round Rock, TX 78681
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KUDE60FXSS4 "Arrived on site for a dishwasher that would not start. Inspected unit and work area. Placed in in-service diagnostics and found F6 E6 (water temperature less than 85 degrees), F8 E1 (long/no drain), and F6 E4 (float switch open. Testing in an auto test and unit would only drain. Tested drain pump and it armed out to 22.4 ohms. Tested control and found open fuse. Tested resistance going to sump and motor. Found it open. Replaced control and motor and tested unit. Unit worked as designed. Call complete."

Near Daisy Ln, Temple, TX 76502
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit having a F0E2 and F0E5. Tested unit. Found both error codes in diagnostics mode. Cleared code’s. Tested unit. Unit test good.

Near Nueces St, Austin, TX 78705
Al R.

Al R.

RANGE WHIRLPOOL WFE505W0HS1 Arrived to inspect unit not heating properly.Confirmed the complaint and discovered the element was defective.Removed and replaced it.Job complete

Near Mattie Cir, Copperas Cove, TX 76522
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator not dispensing ice. (Prior trip was for not making ice) Tested and inspected unit and found all operations to be normal. Ice dispenser is dispensing ice properly. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Balsam Way, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDPM354GPS0 "Arrived on site to test unit for unit not washing. Test unit and found bad su,o and motor. Could not get unit out customer will call back when they have unit out ready for us to work on it. ; saved tckt"

Near Tower View Ct, Austin, TX 78723
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Arrived on site for microwave that is displaying an F2E1 code (stuck key). Customer stated that it will work if you plug it in for a few minutes then will throw that code. Inspected unit and work area. Placed unit into diagnostics mode and found an F2 E1 ( stuck key), FCE2 (unit not connected to router), and FCE3 (appliance not linked to the internet). I tried to help the customer link her unit to her WiFi and phone but the touch panel became unresponsive and started making its own selections without assistance. I could not get the unit to cancel without unplugging the unit. After 5 minutes, the unit would flash an F2 E1 Touch panel code across the screen. Ordering door due to touch panel being inside the door and will bring back controls just in case.; ordrng 1 W11196131 (door/mw)"

Near Hillside Dr, Temple, TX 76502
Jonathan  S.

Jonathan S.

FREEZER MAYTAG MZF34X16DW0 "Arrived on site for standup freezer in garage making abnormal noises. Customer had recording of noise. Identified noise as possible evaporator fan interface. Performed diagnostics and gained access to evaporator fan. Found ice had formed in air funnel and fan hitting the ice (see SD-QUICKPIC). Inspected door gasket and looked for possible signs of air leak. Inspected back panel for water markings, none found. Found failure due to possible 4 years of moisture buildup. Removed ice buildup in funnel and assembled unit. Tested operations, all tested good. No water leaks detected."

Near Hogan Bluff Ct, Georgetown, TX 78633
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service. Customer paid in full on CC.

Near Tucek Rd, Taylor, TX 76574
Al R.

Al R.

DRYER GE GTD45EASJ2WS "Arrived to inspect dryer not powering on. Confirmed the complaint and disassembled and found the belt damaged.Removed and replaced the belt, reassembled and unit tested as designed for approximately 10 seconds and powered off AGAIN.I disassembled it again and held the pulley down and unit worked.Reassembled the unit and unit has same failure.Ordering research for possible factors contributing to issue of not starting.Could be the switch at the belt.Needs more work Office to reschedule with customer ; ordrng 1 RESEARCH (PULLEY BELT SWITCH )"

Near Jackson Ln, Jarrell, TX 76537
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDTM354DSS4 "Arrived to inspect unit not washing well. Found the unit to be not washing at all and pump would just hum. Unit needed pump assembly replaced.No leak son site"

Near Peekston Dr, Austin, TX 78726
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW8040DW4 Arrived to inspect unit with multiple lid replacements. Found min issue to cause multiple lid breaks to be from broken mechanisms in side actual hinges-under lid. Causing pressure to be put on plastic lid. All hinge parts and lid with need replaced to cure unit. ; ordrng 1 W10861714 (hinge) and 1 W11023747 (hinge)

Near Oak Meadow Dr, Round Rock, TX 78681
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived to inspect dishwasher drying issues.Ran diagnostics test mode and unit tested with no errors.Advised customer to show me how she loads the unit and discovered the drying issues come from customer not purging the hot water, not selecting high temperature, heated dry and No rinse aid is being used.Unit operates as designed.All water lines were dry at the time of service Job complete"

Near Quail Run, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW0 Arrived on site for washer that would not fill. Inspected unit and work area. Customer stated that there was a loud buzzing sound coming from the washer when he had it on and it would not accept selections. Found the buzzing noise to be the drain pump due to the control thinking there was still water in the unit. Replaced control and tested unit. Unit worked as designed. Call complete.

Near Rabern Ct, Belton, TX 76513
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite for refrigerator icemaker not working. Upon inspection we found the flex tray inside the icemaker was broken. Replaced icemaker. Checked functionality. Everything is working properly. No leaks detected. Complete

Near E Tanglewood Dr, New Braunfels, TX 78130
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to inspect door for dents, found dent on front panel, replaced front panel and moved over parts. Reinspected for dents or scratches. No problems found. Complete"

Near Canyon Lake, TX 78132
Jonathan M.

Jonathan M.

REFRIGERATOR IKEA IX7DDEXGZ002 Arrived on site for refrigerator that have a freezer light frosted up and door alarm not going off. Inspected unit and work area. Found freezer light frosted up at the top and small tear in top of gasket. Replaced gasket and unit is working as designed. Call complete.

Near Beachcomber Dr, Belton, TX 76513
Noah D.

Noah D.

OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to replace bake element, replaced bake element due to white smoke problems, new element installed and oven put back in wall. No problems detected, heated to 350 with no issues, complete"

Near Dreaming Plum Ln, San Marcos, TX 78666
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived to inspect unit not making ice. Ran diagnostics and found e2 failure. Replaced ice maker and tested good.

Near Camino Alemeda, Leander, TX 78641
Leonardo C.

Leonardo C.

DISHWASHER GE GSD6200J03BB Arrived on site to test unit for no power. Test unit and found unit getting 120v. Found bad control board

Near Mountain Villa Dr, Austin, TX 78731
Wesley P.

Wesley P.

RANGE WHIRLPOOL WEG745H0FS0 Arrived onnsite and installed new orifices since house is on propane. Customer had orifices. All checks good.

Near Melwas Way, Pflugerville, TX 78660
James C.

James C.

OVEN KITCHENAID KEMC308KSS01 Arrived on site and tested operation. Found that the right side torsion spring has failed. Customer requested both be replaced.

Near Co Rd 120, Burnet, TX 78611
Luis M.

Luis M.

FREEZER MAYTAG MZF34X20DW03 "Arrived on site for unit not defrosting. Removed cover,ohmed heater,good heater,ran diagnostics,heater powered on diagnosed faulty defrost thermistor. installed a new defrost thermistor powered unit on,unit powered on and cooling down"

Near Shane Landon Ct, Austin, TX 78738
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site to test unit for unit leaking. Found water coming from side of door replaced gasket and orderin new bottom door seal W10909089. ; ordrng 1 W10909089 (BOTTOM DOOR SEAL )

Near Summer Pointe, Buda, TX 78610
David  Z.

David Z.

WASHER MAYTAG MHW6630HW0 "Arrived on site to diagnose leaking washer. Performed diagnostics and found F0E2 oversuds, F0E5 off balance load, F8E1 valve failure. Ran unit in diagnostic mode and could hear basket banging a little, but shortly after you could hear it screeching like a slipping car belt. Will need to replace tub assembly due to failed and likely leaking bearing in tub. Ordering W11287257 tub, 2MAN and W11314361 rotor, w11354542 stator. Office to reschedule 2MAN front load tub job. ; ordrng 1 2MAN (2MAN) and 1 W11287257 (TUB) and 1 W11314361 (rotor) and 1 W11354542 (STATOR)"

Near Floral Park Dr, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for a refrigerator not cooling. I found the suction side at the compressor in a 22 psi vacuum and the high side at the drier at 70 psi indicating the unit wasn’t fully charged. I checked for leaks and found the Lokring fitting on the right side between the loop and the condenser leaking. I took pics of the leak. I cut out the fitting and installed a new one. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.27 oz’s of R134A. I tested the unit and the evaporator coil is frosting up and the unit is working as designed. Call complete.

Near Shaw St, Taylor, TX 76574
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for customer complaint of unit not producing ice, ice bin was full of ice when I arrived, customer said we replaced ice maker last time out. I tested ice fan, test 36, checked for error codes in test 56, no errors, customer flipped breaker to reset control. If there was a saved error code, unit would not make ice, by flipping the breaker, that cleared any error codes and unit is testing good. No ice on fresh food evaporator, no leaks."

Near Pedernales Dr, Johnson City, TX 78636
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW0 "Arrived onsite for unit not powering. Tested unit. Found no issues with unit. Unit working as designed. Spoke with Techline, got SR#7727132246. No issues at this time. Spoke with DW. Job complete"

Near Tonkawa Trail, Austin, TX 78756
Al R.

Al R.

WASHER LG WM3470HVA Arrived to inspect front load washer leaking water into tub.Confirmed the complaint and found the triple valve was defective.Removed and replaced the triple valve.Reassembled and unit tested as designed with no leaks.

Near Ranger Peak Ln, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTM404ESS3 "(DM) Arrived on site for dishwasher leaking water. Inspected unit and work area. Found dishwasher removed from cabinet. Performed diagnostics mode and monitored for leaks. Found leak coming from a lose bolt on the top rack. Tightened the bolt down. Ran diagnostics mode and monitored for water leaks, all tested good no leaks detected.

Near View Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

WINE COOLER WHIRLPOOL WUW35X24DS01 "Arrived on site and found wine cooler is unplugged, after reconnecting the power found compressor, Condenser fan, evaporator fan are all running. Sent video to LM. Exposed evaporator and did not see any frost pattern beginning, took one picture. LM requested compressor, evaporator, heat exchanger, ; ordrng 1 W10782196 (evaporator) and 1 W10913906 (coupler) and 1 W11377390 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Dancy St, Austin, TX 78722
Paul R.

Paul R.

ICE MACHINE WHIRLPOOL KUID308ESS1 "Arrived onsite for the ice maker to replace the previous diagnosed parts. I replaced the compressor, evaporator, and drier. I added a low side service tap to the compressor. I evacuated the system and the unit held a 30 psi vacuum. I charged the unit with 5.75 oz’s of R134A. I tested the unit and it is working as designed.

Near Old Lampasas Trail, Austin, TX 78750
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KFGD500ESS04 "(DM) Arrived on site for range combo not heating. Inspected unit and work area. Performed diagnostics mode and tested all operations. Found top bake operation not heating. Tested the igniter, found igniter open. Will have to replaced the bake igniter. Installed the new igniter, tested bake operation. All tested good, bake oven heating. All other operations tested good. Spoke to customer about unit operation.

Near Malta Cir, Hutto, TX 78634
Paul R.

Paul R.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for a dishwasher that’s not filling with water or has a pump issue. I found 120VAC to the pump motor but the motor is not running. I found an F7E1 stored error code. The pump needs to be replaced.

Near Pheasant Ridge Dr, Round Rock, TX 78665
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived onnsite and found unit to be dripping in inlet tubing during icemaker fill. Ordering inlet tubing to repair. Ordering research for the kit that includes tubing. ; ordrng 1 ICEMAKERKIT (MUST INCLUDE INLET TUBING)

Near Nathan Scott Way, Manor, TX 78653
Al R.

Al R.

WASHER WHIRLPOOL WTW4855HW1 Arrived to inspect washer water levels.Ran diagnostics test mode and unit had no errors.Ran a quick load and explained to the customer about the filling process.Unit operates as designed.All water lines were dry at the time of service.Job complete

Near Bargello St, Harker Heights, TX 76548
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit making rattling noise. Found that air duct exit from unit was rubbing on the back panel. Used pad to quit noise. Tested unit. Unit test good. No issues at this time. Job complete

Near E 6th St, Austin, TX 78702
Brandon C.

Brandon C.

COOKTOP KITCHENAID KGCU463VSS01 "Arrived on site for customer complaint of rear left burner clicking right after she turned it on, and front right burner not taking long to ignite. I informed customer of how the burner caps work, she is going to try and video the problem for us. After dozens of times lighting the two burners, I could not duplicate issue."

Near Hazelnut Ct, Driftwood, TX 78619
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived onsite for the refrigerator door wires are cut. Installed new door and water dispenser worked good and ice maker worked good. Door sealing good. Complete

Near Middle Creek Dr, Buda, TX 78610
Brandon C.

Brandon C.

OVEN WHIRLPOOL MGS8800FZ0 "Arrived on site for customer complaint of light not working, found door switch was faulty, I replaced switch, unit tested good."

Near [102 - 106] Vista Verde, Burnet, TX 78611
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW0 Arrived onsite for washer not cleaning. Customer had a different repair company out recently and wanted us to verify that the repairs were correct.

Near Kimberly Dawn Dr, New Braunfels, TX 78130
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and found replacement door to be warped. Ordering new door to repair cosmetic issue with fridge right door. Office to reschedule ; ordrng 1 LW11037738 (RIGHT DOOR)

Near Magna Carta Loop, Austin, TX 78754
Lou S.

Lou S.

MICROWAVE GE JVM3162RJ3SS "arrived on site to inspect microwave not heating. Upon further inspection, I removed the unit from the wall and removed the cover and found where the diode had grounded itself to the metal plate below. Also found that the plate where the transformer and capacitor sit was badly bent/twisted causing the transformer & capacitor to drop forward which caused the diode to ground out. Several photos taken. I contacted ge Techline and spoke to Don and advised of my findings and questioned whether or not the metal plate was available to order/replace as there is no order number in the ge parts breakdown diagram.

Near Thunderbird St, Lago Vista, TX 78645
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFE366LVS0 Arrived on site to test unit for unit not getting to temp. Found unit off about 35° Test unit and unit test good job complete.

Near Grennock Dr, Austin, TX 78745
James C.

James C.

WASHER MAYTAG MVWB835DW3 Arrived on site and installed new control and console. Calibrated and found unit working properly. Job complete

Near Los Escondidos, Marble Falls, TX 78654
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to inspect unit with no power. Upon arrival found unit powered on, found all touch buttons and heating functions working. No issues found on site"

Near Nakota Ct, Leander, TX 78641
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for door to unit not locking. Tested unit. Found the latch inside was broken. Replaced latch. Tested unit. Unit test good. Job complete

Near San Antonio St, Austin, TX 78705
Andy  B.

Andy B.

DISHWASHER MAYTAG MDB7759SAS1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Co Rd 139, Hutto, TX 78634
James C.

James C.

WASHER WHIRLPOOL WFW6620HW0 Arrived on site and found dent on right side of front panel. When pulling unit from wall found that the hot water supply was not secured to valve in wall properly and was leaking water. Secured connection and verified no leak after securing supply. Installed new front panel and tested operation. Unit tests good. Job complete

Near Meadowlakes Dr, Meadowlakes, TX 78654
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher soap not dissolving. Tested and inspected unit and found house water valve was shut off not allowing water in unit. Turned valve on and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Crazy Arm Rd, Round Rock, TX 78664
James C.

James C.

VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site and tested operation. Found after about 2 minutes of use the motor begins making a vibration noise. Found motor very warm. Installed new motor and tested. Unit tests good. Job complete

Near Tangle Ridge Ln, Georgetown, TX 78633
Paul R.

Paul R.

OVEN KITCHENAID KOSE500ESS04 Arrived onsite for an oven with the actual temp much lower than the set point temp. I found the temp over 100 degrees off. I found the temp sensor a little out of range and the control reading the sensor way out of range. I replaced the main control and the sensor. I added a positive offset in the control. I tested the oven at 350 degrees. The oven is working as designed. Call complete.

Near Campino Dr, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for damaged panel. Ordering new panel W11174872 office to reschedule ; ordrng 1 W11174872 (FRONT PANEL )

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit for damaged panel. Found front panel scratched and also control panel scratched. Ordering new control panel W11230172. Office to reschedule. ; ordrng 1 W11230172 (CONTROL PANEL )

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

DISHWASHER WHIRLPOOL WDF518SAHM Arrived onsite for unit having scratches on door panel. Looked at unit. Found scratches in door panel. Replaced door panel. No leak at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

DRYER MAYTAG MEDB765FW0 "Arrived on site and inspected dryer and found no saved error codes, found moisture harness was not connected at factory, after resetting harness it is operating properly. No lint found in dryer at time of service, job complete"

Near Cloudberry Cir, Austin, TX 78745
Lou S.

Lou S.

REFRIGERATOR FRIGIDAIRE FFSS2614QE6A "arrived on site to inspect refrigerator water dispenser not working. Upon further inspection, I found that the water dispenser paddle was broken and when pressed, it’s not making contact with the switch. No water leaks observed during service.; ordrng 1 241682003 (actuator,water (blk)) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Near Bergin Ct, Georgetown, TX 78626
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KBSD608ESS01 Arrived on site for dim leds in freezer and on off in fresh food. Diagnosed a faulty led module replaced led module powered unit on all leds working correctly

Near Syrah Cir, Austin, TX 78738
Luis M.

Luis M.

FREEZER GE FFC20K1CW1 "Arrived on site for no cool. Pierced low side unit in a negative vacuum,due to chest freezer unable to replace evaporator"

Near Crawfish Ln, Spicewood, TX 78669
Richard P.

Richard P.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer making a noise. Ran diagnostics and found no issues with washer. Noise customer is hearing is normal. Washer is working to manufacture specs. Complete

Near Oak Ledge, San Marcos, TX 78666
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for handles to unit being scratched. Looked at unit. Found that all handles had scratches. Replaced all handles. No issues at this time. Job complete

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

WASHER WHIRLPOOL WTW7000DW3 "Arrived on site and inspected washer found customer has video of it shaking during the spin cycle, disassembled and tightened motor assembly and found it will now pass all diagnostic functions. No water leaks from connections at time of service, job complete"

Near Cardinal Flower Dr, Austin, TX 78739
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode, no error codes. Monitored test cycle and found wash motor not activating. Tested voltage to motor and found within range. Found failed motor assembly. Removed failed motor and installed new. Performed diagnostics mode and monitored test operation and observed for possible water leaks. All tested good, no water leaks detected."

Near Leon Loop, Georgetown, TX 78628
Lou S.

Lou S.

COOKTOP JENN-AIR JGC3536GS00 "arrived on site to inspect cooktop burners flames. Upon further inspection, the customer advised that the flame to the middle burner wasn’t correct and they have never used the middle burner as their inspection pointed it out. I tested all burners and the middle burner and the front right burner had high flames. I checked the orifices in the middle burner and both were correct for natural gas. I found that the burner caps were switched between the middle and front right burners. Put the correct caps on each and retested and both are operating as designed. I demonstrated to the customer on how to check for the correct caps for the burners as well. No gas leaks detected during service, job completed."

Near Camelback, Leander, TX 78641
David  Z.

David Z.

RANGE KITCHENAID KSEB900ESS3 "Arrived on site to diagnose oven with front left burner not functioning at all. Performed diagnostics and voltage checks. Found proper voltage going to element, but element circuit open. Replaced element. When retested saw a large spark shoot out of the switch and could see arcing and shorting in the switch. Replaced switch. Retested again and all is now working as designed. All 3 stages of Burner functional. Call complete."

Near Fretboard St, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM384ESS3 "arrived on site to inspect dishwasher buildup. Upon further inspection, I found an orange colored buildup in the tub at the bottom of the door, around the gasket of the sump/motor assembly, and around the door window gasket. Customer advised that they have a water softener as well and are using liquid detergent. I contacted Techline and spoke to Brian and advised of my findings. Brian suggested that the buildup is bacteria and use Affresh or another cleaner to clean the unit. He recommended that the customer turn the sink water on hot and allow it too get extremely hot before turning the unit on to clean as well. He provided File #7727118442. I advised the customer of the recommendations Tested the unit in diagnostics showing no error codes. Unit operates as designed. No water leaks observed during service, job completed."

Near Portobello Rd, Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE JENN-AIR JMW2430DP03 "Arrived on site to install previous diagnosed parts. Removed failed fan assembly and installed new. Installed new fan cover. Performed diagnostics mode and found for fault codes, none found. Performed component activation and found all operating as designed. All tested good."

Near Oak Hill Dr, Liberty Hill, TX 78642
David  Z.

David Z.

DRYER MAYTAG MEDX655DW1 "Arrived on site to diagnose dryer that was making an abnormal noise when in use. Performed diagnostic and listened for noise. Only noise that I was able to hear was a gentle metallic almost clicking when drums was turning, usually when the drum seam is on the rollers. Only thing that I could hear was rollers potentially wearing some.

Near Chandler Pointe Loop, Round Rock, TX 78665
Robert J.

Robert J.

VENTHOOD JENN-AIR JXW9048HP0 Arrived onsite to deliver parts previously ordered. Item left at front door. Complete

Near Racing Oak Cove, San Marcos, TX 78666
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for refrigerator water dispenser not working. Upon inspection we found that the water line going to fridge was pinched shut. Adjusted line and tested. Everything working properly and no leaks detected. Complete.

Near Coral Berry, , TX 78132
James C.

James C.

RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and inspected unit. Found paint chipping and flacking on bottom panel of oven. Unit will need new oven bottom to repair. ; ordrng 1 WPW10211368 (bottm-oven)

Near Holiday Creek Ln, Georgetown, TX 78633
Richard P.

Richard P.

WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer pulley cover broken. Installed new cover and screw. Washer tested fine. No leaks present. Complete

Near Millington Ln, Buda, TX 78610
Wesley P.

Wesley P.

MICROWAVE WHIRLPOOL WMH32519HB2 Arrived onnsite and found unit operating with failed control lighting circuit. Ordering control to repair. ; ordrng 1 W11342846 (CONTROL)

Near Lyndon B Johnson St, Manor, TX 78653
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBK206BSS00 Arrived on site to replace lower oven cooling fan. Replaced fan test unit and u it test good job complete. Fan coming on on slow and high speed

Near Cicero Ln, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR IKEA ISC23CNEXY02 Arrived on site for freezing in fresh food. Removed diffuser checked diffuser operation found diffuser door not fully sealing. Diagnosed unit will need a new diffuser and thermistor.

Near Avenue H, Austin, TX 78751
Richard P.

Richard P.

WASHER WHIRLPOOL WFW3090GW2 Arrived onsite for the washer baffles are loose. Upon inspection found that that all 3 baffles are missing. Ordering 3 baffles office to schedule. ; ordrng 3 W10597314 (baffle)s

Near I-35, Buda, TX 78610
Richard P.

Richard P.

WASHER MAYTAG MHW5100DW0 "Arrived onsite for the washer not draining. Installed new drain pump , pressure switch, pressure hose and washer tested fine . Ran a quick cycle and drain pump worked good. No leaks present. Complete.

Near Mourning Dove Ln, Buda, TX 78610
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH31017HB arrived on site and inspected microwave and found it showing F1E4 error code when a heating cycle is attempted. Replaced control board and this had no effect on error code, spoke with tech line and they recommended replacing door switches to correct the issue. SR7727118993; ordrng 1 W11252186 (DOOR SWITCH ASSEMBLY ) and 1 W11252187 (DOOR SWITCH ASSEMBLY )"

Near E Riverside Dr, Austin, TX 78741
Robert J.

Robert J.

WASHER MAYTAG MVWX655DW1 "Arrived onsite to replace parts previously ordered. Replaced spin basket, pulley and gearcase. Tested functionality and calibrated. Everything is working properly. No leaks detected. Complete."

Near Patricia Cir, New Braunfels, TX 78130
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for water not dispensing. Icemaker working correctly,tested water dispenser no water at dispenser,removed connection to reservoir tank tested dispenser water going to tank,diagnosed frozen water tank. Changed temperature settings to fresh food,gave customer recommendations to prevent water tank from freezing"

Near Tarlton Cove, Austin, TX 78746
Lou S.

Lou S.

DRYER WHIRLPOOL WED8000DW4 "arrived on site to inspect dryer noises. Upon further inspection, the customer had a load drying and I could hear the unit making a tapping noise. I pinpointed the noise coming from the foment right roller area. I disassembled the unit and inspected the bulkhead rollers and didn’t find anything out of the ordinary. I replaced the front right and middle rollers and retested and the noise was still there. I contacted Techline and spoke to Scoot and advised of my findings and repairs. Scott advised that there is nothing documented for this type of noise and suggested replacing the bulkhead, rollers and shaft. File #7727117526. I advised the customer of the recommendation. I am ordering the bulkhead, shaft, shaft washer and dryer repair kit. Office to schedule return service. No lint observed during service.; ordrng 1 4392067 (dryer repair kit) and 1 W10861007 (bulkhead) and 1 W11236646 (WASHER) and 1 WPW10359271 (shaft)"

Near Warwick Cove, Cedar Park, TX 78613
Al R.

Al R.

OVEN KITCHENAID KODE500ESS04 Arrived to install previously ordered part.Removed and replaced the glass door.Reassembled and unit is acceptable to buyer.Door didn’t have the kitchenaid adhesive nameplate.Ordering research for nameplate.Customer wants nameplate shipped directly to the residence.; ordrng 1 RESEARCH (KITCHENAID NAMEPLATE FOR LOWER OVEN DOOR TO BE SHIPPED DIRECTLY TO CUSTOMER )

Near Wildberry Cir, Belton, TX 76513
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW5000DW3 Arrived on site for washer only giving water for 3 seconds and stops. Checked for error codes and found none. Tested unit in automatic test cycle and all operations are normal. Put unit in normal cycle and tans found water coming in to be normal. Called tech line and spoke with Andy (SR# 7727120028) Made aware of stated issue and what was found. Was instructed that all operations are normal. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.

Near Jackson Falls Way, Manor, TX 78653
Richard P.

Richard P.

DRYER LG DLEX8000V Arrived onsite for the dryer not working properly. During testing found that the sensor bars are not working properly during a normal cycle. Ordering parts office to reschedule ; ordrng 1 EBR74879901 (PANEL BOARD) and 2 EBD50964602 (SENSOR)s and 1 EBR73625905 (CONTROL BOARD) and 1 ORDERING1AUTHORIZATION (NEED AUTHORIZATION FOR REPAIR )

Near High Forest Dr, New Braunfels, TX 78132
Scott  M.

Scott M.

DRYER WHIRLPOOL WET4027HW0 Arrived on site for broken knob . Found shaft of timer broken off and stuck in knob . Replaced timer and knob . Unit tested normal . No lint build up at time of service . Job complete .

Near Middle Fiskville Rd, Austin, TX 78751
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer having intermittent failure. Performed diagnostics mode and checked fault codes, found none. Performed encoder test and found clean washer key not responding. Unplugged unit and removed failed UI control. Installed new and found no response. Removed new control and installed old and found no response. Tested voltage to UI and found none. Checked at main control and found sending voltage to UI. Found failed wire harness. Will replace harness from main to UI. Returning with control UI and harness. Will have main control on hand if needed.; ordrng 1 W10919932 (HARNESS) and 1 W11316252 (HARNESS ) and 1 W11319991 (CONTROL ) and 1 W11322903 (MAIN CONTROL )"

Near Cole Dr, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher upper rack rusting. Inspected unit and work area. Found front of rack rusting (see SD-QUICKPIC). Removed rack and disassembled. Assembled new rack and installed. Tested rack operation. Performed diagnostics mode, no error codes. Monitored test cycle and observed for water leaks. All tested good, no water leaks detected."

Near La Dera Dr, , TX 78628
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for refrigerator on bottom of RC. Inspected and found water is on bottom of RC due to failed extension not allowing water to drain. Ordering needed part. instructed customer to keep an eye on unit to prevent water damage risk. ; ordrng 1 W11084807 (extension)

Near Copper Grassland Way, Pflugerville, TX 78660
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for dishwasher rattling noise. Tested and inspected unit and found loud drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Adirondack Trail, Austin, TX 78759
Tyler B.

Tyler B.

DISHWASHER MAYTAG MDB4949SHZ0 "Arrived to inspect unit not washing, found pump assy is needs.d supplied part was broken, will return ; ordrng 1 WPW10591570 (pump&motor)"

Near Hegarty Dr, Cedar Park, TX 78613
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to install new console to resolve the blinking out issue when UI was hit by steam. Installed new console and retested. At first would not pick up any WiFi. Toggled WiFi off and on and networks populated. Unit still has an F6E4 error present after clearing, but all is working the way it should. If any other issues are experience we need to replace control, but at this time we have been able to test function and connect to WiFi. All working as designed. Call complete."

Near Plumewood Dr, Austin, TX 78750
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB835DW3 "Arrived on site for washer making a grinding sound. Inspected unit and work area. Placed unit in service diagnostics and found F5 E4 (lid not opened between cycles) and F2 E1 (UI stuck button) codes. Ran unit though an auto test and unit made a whirring sound as it spun. The unit also did not agitate when it was supposed to. When trying to disassemble, the screw and wash plate were seized into the gear case and had to pry them off. Once I removed the wash plate, I removed the gear case and found gear case and clutch bad. Replaced gear case, clutch, and wash plate and tested unit. Unit working as designed. Call complete."

Near Beaver Lake Rd, Waco, TX 76705
Robert J.

Robert J.

MICROWAVE KITCHENAID KMHS120ESS3 Arrived onsite for microwave door error code. Ran diagnostics and found the top switch not working consistently.Tested unit and everything is working properly. Complete.

Near Robin Ln, Seguin, TX 78155
Noah D.

Noah D.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for time skipping, upon inspection found the oven had not been connected to WiFi for the service updates. Instructed customer on connecting to WiFi. Job complete"

Near Prairie Bend, , TX 78132
Paul R.

Paul R.

WASHER WHIRLPOOL CGT9100GQ0 Arrived onsite for a washer that is not spinning out and leaving towels soaking wet at the end of a cycle. On arrival I found the washer controls not responding at all. I did a power reset and the controls worked as designed. I tested the unit and found lots of sudsing again during the test wash and there was no detergent in the dispenser prior to the test. I took pictures of the suds. I went over detergent amounts with the customer again and explained how this can affect the spin on the washer. I also advised using a washer cleaner. The unit is working as designed. Call complete.

Near S Interstate 35, Round Rock, TX 78664
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL KEHC379JBL08 Arrived on site for oven error code. Error code shows to be latch error. Tested latch and all latch operations are normal. Customer stated that he cleared code and unit worked for 3 days and stopped. Tested unit and found no mechanical failures. found that control and UI will need to be replaced to complete repairs.

Near Spurflower Dr, Austin, TX 78759
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite to replace parts previously ordered. Installed new fascia heater. Control and line heater. Everything is working properly. No leaks detected. Complete.

Near Mission Hill Run, New Braunfels, TX 78132
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL KRFC704FBS01 Arrived onsite for a refrigerator with a no ice condition. I found 12VDC to the ice maker but the motor would not run. I replaced the ice maker and tested the unit. The ice maker is working as designed. Call complete.

Near Mayfield Ranch Blvd, Round Rock, TX 78681
Brandon C.

Brandon C.

WASHER MAYTAG MHW5630HC0 "Arrived on site for customer complaint of unit leaking, not spinning clothes dry, and UI panel not working. Found torn bellow, faulty UI panel, and replacing the main control per service pointer. ; ordrng 1 W11325569 (CONTROL) and 1 W11329040 (CONTROL)"

Near Co Rd 421, , TX 78669
Scott  M.

Scott M.

RANGE WHIRLPOOL WCG55US0HS00 "Arrived on site for left grate not sitting properly . New grate is doing same . Ordering new grate kit , hinges , and cook top. Nongas leaks detected at time of service . Please call to set return . ; ordrng 2 W10826075 (GRATE HINGE )s and 1 W11204008 (COOKTOP SS) and 1 W11214957 (GRATE KIT )"

Near Cedar Creek, TX
Brandon C.

Brandon C.

RANGE KITCHENAID KDRS483VSS04 "Arrived on site for customer complaint of error code and flames to high, I found UI stuck key pad error code, and valves needed adjusting. I replaced the UI panel/membrane and adjusted burner valves, unit tested good."

Near Single Peak Cove, Spicewood, TX 78669
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL MFX2876DRM00 "arrived on site to install previously diagnosed and ordered parts. Due to UI/control failure and defrosting issues, I removed and replaced RC Evap fan harness/thermistor, the pantry door and control and the UI and Hv Control. Tested the unit and it began to cool as designed. No water leaks observed during service, job completed.

Near N Ridge Cir, Leander, TX 78641
Brandon C.

Brandon C.

ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site to document water leak, customer showed me the plumber found the leak, leak came from R/O water line that connected to ice machine. Took pictures of house"

Near Postwood Rd, The Hills, TX 78738
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived to inspect side by side refrigerator not cooling properly.Maintenance escorted me into the unit and unit had correct temperatures of ff 38/ fc 3 degrees.Tenant advised he had the freezer compartment packed with food and zip lock bags that were causing the temperature issues.Unit operating as designed.Job complete All water lines were dry at the time of service

Near Westinghouse Rd, Georgetown, TX 78626
Richard P.

Richard P.

OVEN WHIRLPOOL WOD77EC0HS01 Arrived onsite for the to replace oven control panel. Replaced control panel and advised customer about the software update through the whirlpool app. Complete

Near High Forest Dr, New Braunfels, TX 78132
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL MH1170X2SS2 "Arrived on site for microwave door that is broken. Inspected unit and work area. Found that outer door and glass had separated from the inner door and was completely broken off. See pictures. Office will need to get authorization for door. Upon authorization, the office will need to order the door and reschedule with the customer.; ordrng 1 8206396 (door/mw)"

Near Causeway Ct, Killeen, TX 76549
Noah D.

Noah D.

DRYER MAYTAG MEDB955FW1 "Arrived on site to inspect dryer for no heat, upon inspection found that all functions worked correctly, checked all parts, no problems detected. Job complete"

Near Herbelin Rd, New Braunfels, TX 78132
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDT720PADM1 "arrived on site to inspect dishwasher door issues upon further inspection, the customer demonstrated that the unit door falls open. They provided me with 2 friction pads. I installed two new pads and tested the door. Unit is operating as designed. No water leaks observed during service, job completed."

Near Granite Hill Dr, Leander, TX 78641
Kevin B.

Kevin B.

WASHER MAYTAG MVWB855DC3 "Arrived on site and found no response from user interface, washer will still enter a diagnostic cycle and shows F6 E2 communication failure. Replaced control panel and control board and washer is now operating normally, job complete"

Near Fieldstone Loop, Austin, TX 78737
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site for refrigerator that had a piece hanging down. Inspected unit and work area. Found the upper air duct disengaged from the top freezer liner. Reconnected air duct and unit is working as designed. Advise customer of the issue and told her to call back if there are any further problems. Call complete.

Near Skipcha Dr, Harker Heights, TX 76548
Scott  M.

Scott M.

COOKTOP WHIRLPOOL KICU500XSS01 "Arrived on site for cook top completely dead . Breaker reset didn’t work . Ordering modular and display , also hot plates and harness to have on hand . Parts covered per JA. Just labor . Please call to set return.; ordrng 2 W10328384 (hotplate)s and 1 W10328387 (hot plate) and 1 W10651543 (harns-wire) and 1 W10857230 (module) and 1 WPW10328391 (hotplate) and 1 WPW10396615 (display)"

Near Moccasin Canyon, Cedar Creek, TX 78612
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit working as designed

Near Vista Estates Ct, Spicewood, TX 78669
David  Z.

David Z.

OVEN WHIRLPOOL WFE320M0ES2 "Arrived on site to diagnose range with oven that would not heat past 140, and broil would not come on at all. Performed diagnostic and voltage checks. Checked voltage at junction and all tested good. Elements were not showing open. When turned on, control was not sending proper voltages to the elements. Replaced control. Retested. Found both bake and broil elements are now working as intended. Tested preheat to 350 with bake, and broil to 400. All is working as designed. Call complete.

Near Metric Blvd, Austin, TX 78758
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for cooling issue. Found evaporator incased in ice diagnosed unit not running through a defrost cycle. Ordering a main control,ui and defrost thermistor.: WOS1BOSAPL1; ordrng 1 W11174836 (CONTROL) and 1 W11214887 (UI CONTROL) and 1 WPW10384183 (THERMISTOR)"

Near Vista Estates Ct, Spicewood, TX 78669
Tyler B.

Tyler B.

OVEN KITCHENAID KOSE500ESS04 "Arrived to inspect unit with Mis wire error. Remove unit from wall, opened junction box and found power ran to common and wires mixed up. Was able to correct wiring, tests unit and make and no error arises."

Near , Balearic Islands
Luis M.

Luis M.

REFRIGERATOR JENN-AIR JFFCC72EFP00 "Arrived on site for cooling issue in fresh food. Removed deli drawer found evaporator incased in ice. Called tech support per tech support checked version on control correct version,per tech support information being sent to product review teamSR#7727120524"

Near Hibiscus Valley Dr, Austin, TX 78739
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite to replace parts previously ordered. Installed new grille in freezer. Tested thermistor and everything is working properly. Complete.

Near Mill Valley, Seguin, TX 78155
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, customer advised that their inspection indicated that the temps in the oven were 20 degrees too high using a round metal thermometer. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. My preheat temp was 417 degrees. My next five readings were 423, 328, 360, 337, 367 for an average of 363 degrees. I calibrated the unit minus -10 degrees. Advised the customer of my findings, job completed. I provided the customer with the contact information to the Whirlpool Connect team- 866-333-4591 in order to get assistance in connecting the WiFi."

Near Scenic Valley Dr, , TX 78641
Jonathan  S.

Jonathan S.

OVEN AMANA AER6303MFS2 Arrived on site to install previous diagnosed part. Disassembled door and removed failed spring and installed new. Reinstalled door and tested opening and closing operation. Tested heating operation. All tested good.

Near Capstone Rd, Liberty Hill, TX 78642
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site and accessed fresh food evaporator and found evaporator drain pan and housing broken. Installed fan and found that there is oil on bottom half of evaporator and covering broken parts of the drain pan. Ran test 4 to test sealed system and found only partial frost pattern at beginning of evaporator and runs up capillary tube. Also found partial frost pattern in freezer evaporator. Due to the amount of ice build up on fresh food evaporator it has broken the plastic parts and damaged the evaporator causing sealed system leak. Unit will need fresh food evaporator, compressor, drier and stub to repair sealed system. Controls will be installed on return service. ordrng 1 CNOTE (3HR SS REPAIR) and 1 W10836964 (pan-drip) and 1 W11116006 (evaporator) and 1 WPW10469927 (housing)"

Near Dalton Dr, Cedar Park, TX 78613
Al R.

Al R.

DRYER WHIRLPOOL WED6620HC0 "Arrived to inspect dryer not operating properly.Noticed the unit had condensation inside the door due to the unit having waterline for sanitize function, but the customer never uses the function.I assisted him in unstacking the unit to prevent any further condensation that was freezing the controls on both the washer and dryer.Job complete, unit worked with no errors.Job complete"

Near Maid Marian Cir, Killeen, TX 76549
Al R.

Al R.

OVEN KITCHENAID KEBS209BSP00 "Called Whirlpool Tech line and spoke BRUCEI briefed them on the noises and was instructed to replace the blower in the upper oven.I removed and replaced the blower, reassembled unit and unit tested as designed.Customer satisfied.Job complete"

Near River Ridge Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DISHWASHER KITCHENAID KDTE104DSS1 "Arrived on site and inspected dishwasher and found wash motor has failed, A new wash motor will be needed to correct the issue.

Near Barstow Ct, Austin, TX 78749
Paul R.

Paul R.

DRYER WHIRLPOOL WED5620HW1 Arrived onsite for a dryer not turning on. I found no owner at the wall outlet. The customer is renting the home and the panel has a lock on it so we couldn’t reset the breaker to test the unit at this time. Mr is going to call the owner of the house to get the panel unlocked and he will test the dryer and call back if there are any issues. Call complete.

Near Adelen Ln, Round Rock, TX 78664
Kevin B.

Kevin B.

MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site and replaced all parts diagnosed on previous visit, after replacement microwave is working properly, job complete"

Near Veronese Dr, Austin, TX 78737
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site for dishwasher stopping mid cycle. Customer showed video of unit stopping and start light flashing. Customer stated that they would need to open door and close it again to make unit start again. Tested and inspected unit and found failed latch. Ordering needed part.; ordrng 1 WPW10653840 (door latch)

Near Kenney Fort Crossing, Round Rock, TX 78665
Leonardo C.

Leonardo C.

COOKTOP MAYTAG MGC9536DS00 Arrived on site to test unit for left front burner not igniting. Test unit and found no spark on igniter. Replaced igniter test unit and still no spark. Will need to replace ignitor module WPW10475149 . ; 1 WPW10475149 (IGNITER MODULE)

Near W Gibson St, Austin, TX 78704
Tyler B.

Tyler B.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived back on site for console replacement. Removed and replaced the console and tested functions and tested properly

Near Austin, TX 78717
David  Z.

David Z.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to diagnose one refrigerator not cooling in either compartment. Unit unplugged at time of arrival. Homeowner informed me the temps were at 80+ and there was 0 ice present. Performed diagnostic and filled out sealed system checklist. All fans blowing correct, and compressor pulling .37 amp, but 0 cooling present. Ordering sealed system parts. W10346415 condenser, w10445423 compressor, w10913906 access valve, wpw10143759 dryer. Office to reschedule for sealed system repair. ; ordrng 1 CNOTE (SEALED SYSTEM TECH NEEDED) and 1 W10346415 (condenser) and 1 W10445423 (compressor) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"

Near Cima Serena Dr, Austin, TX 78759
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for washer leaking on bulky cycle. Inspected unit and work area. Found dryer had dented on top and no zip tie on drain line. Found water markings on back side coming from vent. (see SD-QUICKPIC) Performed diagnostics mode and checked fault codes. Found F0-E5 off balance load. Ran manual test mode and monitored operation. Removed lid and found more water markings from vent (see SD-QUICKPIC). Ran bulky cycle and monitored water level. Found customer on a water softener and possible over soaping. Advised customer on soap usage and spoke with customer on off balance error code. All tested good, no water leaks detected durning service."

Near Edgewood Cir, Bertram, TX 78605
James C.

James C.

DISHWASHER GE GSD5320D01BB "Arrived on site and inspected unit for leaks. Found insulation full of water. Removed insulation and found the leak coming from the 3rd tier spray arm hose. Also found copper supply is leaking as well.Job complete"

Near Camp Dr, Georgetown, TX 78633
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for refrigerator not illuminating. Upon inspection we found that the freezer led was not working. Replaced freezer led module. Tested lights and everything is working properly. Complete

Near Sun Rim Way, New Braunfels, TX 78130
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8500DC "Arrived on site for washer leaking water into tub. Inspected unit and work area. Found water dripping from inlet valve. Performed diagnostics mode and checked fault codes. Found fault code F2-E1, stuck key. Performed encoder test and all keys are responding. Performed manual test and found cold water cold solenoid not closing correctly. Removed failed inlet valve assembly and installed new. Performed automatic test mode. All tested good, no water leaks detected. Spoke with customer on failure and repair ."

Near Salt Fork Dr, Georgetown, TX 78628
Al R.

Al R.

WASHER MAYTAG MHW5630HC0 "Arrived to inspect front load washer not completing cycles.Customer advised wife couldn’t power unit on.Called Whirlpool Tech line and spoke AUSTIN. SR# 7727123980Advised him of issues and was directed at the main control being the issuePART W11329040.All water lines were dry at the time of service.Job complete"

Near Walter Ln, Belton, TX 76513
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for low ice production. Ran diagnostics found weak water flow to reservoir,unit passed all other diagnostic test good frost formation on plate. Diagnosed a faulty water valve,replaced valve ran diagnostics good water flow. used 1 W10881366 (VALVE) from stock"

Near Riva Ridge Rd, Austin, TX 78746
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site and found bowl obstructing upper rack. Adjusted load and found all operating as designed. Advised customer on use and care. Customer instruct. All checks good.

Near Antelope Trail, Bastrop, TX 78602
Wesley P.

Wesley P.

DRYER LG DLEX7600WE Arrived on site and found wiring issue with main power cord. Repaired wiring and advised customer on repair. Advised customer on issue with outlet that my be complicating symptoms.

Near Chickasaw, Smithville, TX 78957
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to inspect microwave for gasket, upon inspection I found the rubber sealing in the microwave had came undone, I gently replaced the seal and gasket back in the crease, customer stated the WiFi shut off when the microwave was running, tested shows while mic was running, no problems detected. Complete"

Near Legend Trail, New Braunfels, TX 78130
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFE320M0ES0 "Arrived to install previously ordered control, removed and replaced and tested all functional options are working"

Near Ridgeline Blvd, Cedar Park, TX 78613
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for unit not dispensing ice. Tested unit. Found that shaft was missing. Put in new shaft. Tested unit. Unit test good. No leaks at this time. Job complete

Near Kinney Oaks Ct, Austin, TX 78704
Scott  M.

Scott M.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for having to reset clock constantly . Ran diagnostics all checked good no error codes . No heating issues . Unit is not connected to wi-fi. Informed customer oven has to be connected to WiFi to update . Left WiFi team number if any questions . Job complete .

Near Cedar Creek, TX

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