Service History 103 - Appliance Express

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Leander, Texas 78645

Chris

Job Details: 06/16/2025

Arrived onsite to inspect icemaker not making ice upon further inspection found rc37 fc6 temps tested icemaker it had ice in tray no harvest replaced W11658802 tested unit icemaker customer not available for signature unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Leander, Texas 78645

Chris

Job Details: 06/16/2025

Arrived onsite to inspect dishwasher not heating upon further inspection checked voltage 126.5 customer stated unit is tripping the breaker ran diagnostics couldn't duplicate issue replaced control W1672039 ran diagnostics test again unit didn't trip the breaker unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austin, Texas 78752

Joe Z

Job Details: 06/16/2025

Arrived on site to install previously ordered parts. Replaced suspension. Test unit and is operas designed. No leaks present. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lago Vista, Texas 78645

Chris

Job Details: 06/16/2025

Arrived onsite to inspect dishwasher not draining upon further inspection ran diagnostics found no errors replaced drain pump W10876537 ran test cycles unit is working as designed no leaks observed during service

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Manor, Texas 78653

Matthew

Job Details: 06/16/2025

"Arrived onsite for unit not heating. Customer stated that after 5 cycles, the laundrywas still damp. Ran unit and could hear coils clicking as well as igniter glowing. Inspected further and found gas supply knob turned off. Turned supply on and tested. Unit now ignites properly and is functioning. Job complete"

We serviced a

MAYTAG WASHER

Model WTW4855HW3

Near Hutto, Texas 78634

Wesley

Job Details: 06/16/2025

Arrived onsite for f3 e1 fasle emergency drain. Repalced the control to repair. Unit is now operating as designed. W11607637

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Liberty Hill, Texas 78642

Lou

Job Details: 06/16/2025

"Arrived on site to inspect dishwasher vdnt not staying attached. Upon further inspection, I found the vent bezel missing and the vent not secured to the in er door panel. Also found the vent mounting clips were damaged (photos). I removed and replaced the vent and installed a new bezel and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed. No one available to sign for receipt./new vacant build. W11545290, W11649995"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Liberty Hill, Texas 78642

Lou

Job Details: 06/16/2025

"Arrived on site to inspect dishwasher door not closing properly. Upon further inspection, I tested the door operations and found the left top corner is rubbing on the tub when closing the door. I adjusted the leveling feet and retested the door and it is operating as designed. I tested the unit in diagnostics showing no error codes and the unit is operating as designed. No water leaks observed during service, job completed. No one available to sign for receipt."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS03

Near Georgetown, Texas 78628

Lou

Job Details: 06/16/2025

"Arrived on site to inspect refrigerator with condensation on center mullion. Customer advised that there is condensation at the top of the center mullion and on the freezer door. I found the condensation at the top of the center mullion is actually grease for the pivot block and I found condensation on the FC door gasket. Using my flashlight, I placed it at the bottom of the RC section and closed the RC doors. I found a small gap at the bottom of the center mullion at the right RC door gasket (photo). Also found the unit is not leveled properly. I leveled the unit and using my heat gun, I heated the lower flap on the right RC door gasket and closed the door. Checked the gap at the bottom of the mullion and it's closed (photo). I advised the customer of my findings and repairs. Unit is operating as designed and no water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Killeen, Texas 76549

Robert

Job Details: 06/16/2025

KFIS29BBMS03 Arrived on site from previous tech to install parts. On arrival I tested temperature FC was -2 RC was 57 no frost pattern last tech did recommend SS was not reading correctly. Sealed System is needed to fix the cooling issue. I ordered bottom evaporator returning parts will be needed two hours for SS repair client asked for Tyler to return I rescheduled client for 6/24/25 no water leaks visible from main water supply. ; ordrng 1 WPW10608485 (Assembly evaporator) and 1 Sealedsystemrepair (Two hours)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ3

Near Hutto, Texas 78634

Wesley

Job Details: 06/16/2025

Arrived onsite and found unit had item lodged in the drain housing causing rattle. Was able verify drain housing to be empty. And clear and operating optimally to repair. Unit is now operating as designed. No parts.

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW1

Near Nolanville, Texas 76559

Robert

Job Details: 06/16/2025

F5E2 WFW6605MW1 Arrived on site for a washer making nosies. On arrival I ran diagnostic and found error code F5E2 locking issues that wasn't the sound issues client showed me a video of the nosies coming from the washer . I didn't hear the nosies after running diagnostic and customer mode but the video client showed me sounded the the stator was defective. I ordered the stator and rotor returning parts just in case needed. Rescheduled client for 6/24/25 no water leaks visible from main water supply. ; ordrng 1 W11354542 (Stator motor) and 1 W11314361 (Rotor)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ11

Near Hutto, Texas 78634

Wesley

Job Details: 06/16/2025

Arrived onsite for damper seizing closed due to grease. Removed and cleaned damper to correct and installed buffer from stock supplies to improve future performance. All checks good. No parts

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ19

Near Nolanville, Texas 76559

Robert

Job Details: 06/16/2025

FC -2 RC 35 WRS315SDHZ19 Arrived on site for a refrigerator not making ice. On arrival I tested the temperature and the FC was -2 and RC was 35 i tested the icemaker and it has failed I replaced icemaker and tested product is working as its designed no water leaks visible from the main water supply.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Taylor, Texas 76574

Wesley

Job Details: 06/16/2025

Arrived onsite and found shelving assembled incorrectly causing airgap and subsequent frosting of the fresh food evap. Defrosted evap and repalced the fan scrol for integrity. Unit is now operating as designed. Arranged shelving properly. All checks good. W11098695

We serviced a

WHIRLPOOL COOKTOP

Model WCGK5036PS00

Near Andice, Texas 78628

Lou

Job Details: 06/16/2025

"Arrived on site to inspect cooktop flames. Upon further inspection, I tested the cooktop burners and found all of the burner flames too high and with orange/yellow tips. I checked all of the orifices and found none of them were the correct parts for LP gas. The customer provided me with the card of orifices that they had with their owners manual and all were the correct LP conversions. I removed and replaced all of the orifices with the correct conversion orifices and adjusted the flames accordingly and tested. Unit is operating as designed and no gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, Texas 78702

James K

Job Details: 06/16/2025

"Arrived on site for unit not making ice. Upon arrival, found ice maker sensing arm to be loose and twist tray to be jammed. Unit needs new ice maker. Ice maker already added to job. No water leaks detected at this time. No one available to sign. Customer agreed to reschedule June 19th; schdld next appmnt for 6/19 THU !"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS11

Near Georgetown, Texas 78628

Lou

Job Details: 06/16/2025

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker tray full of ice. Using my jumper wire, I jumped the ice maker from points T-H and it began to harvest. The tines stopped shortly after and it appears the tray heater has failed. I removed the ice maker assembly and found where water had leaked from the tray into the heater area near the motor housing. I removed and replaced the ice maker and retested and the unit is operating as designed. No water leaks observed at the end of service, job completed. WPW10300024"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Leander, Texas 78641

Miguel

Job Details: 06/16/2025

"Arrived on site for dryer not turning on. Verified proper voltage to unit. Display calls for heat but relay never clicks on control, will need new control. Asking to keep his original repair date. . Reset for Wednesday tenant not there to sign. ; schdld next appmnt for 6/18 WED !"

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Hutto, Texas 78634

Wesley

Job Details: 06/16/2025

"Areived onsite for panel unresponsive. Reset in diagnostics and restored function. Unit is now operating as designed. No parts, no signer available. Suspected dysfunction panel due to excessive humidity from dryer duct issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ11

Near Austin, Texas 78702

James K

Job Details: 06/16/2025

"Arrived on site for unit not making ice. Upon arrival, found ice maker was shut off. Turned on ice maker and performed harvest test. Ice maker filled with no leaks and correct amount of water into ice maker. Unit is functioning as designed. No one available to sign. No water leaks detected at this time. No parts needed"

We serviced a

JENN-AIR COOKTOP

Model CVEX4370W

Near Round Rock, Texas 78681

Scott

Job Details: 06/14/2025

Call customer i was on my way . He said he left messages to cancel visit . Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Austin, Texas 78737

Luis

Job Details: 06/14/2025

Arrived on site. Pierced system to remove refrigerant found little refrigerant in system checked condenser found corrosion on condenser lines that sit in drain pan ordering a new condenser. ; ordrng 1 W11575001 (3 way valve) and 1 W11548259 (Condenser)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Round Rock, Texas 78681

Scott

Job Details: 06/14/2025

Arrived on site for wall oven throwing error code . Ran diagnostics got blower undersized error . Ran preheat on both ovens individually. Both threw error code . Checked harness and didn't find fault. Replaced lower blower due to some resistance when manually spun . Ran preheat on lower oven . No error code . Ran preheat upper oven while lower was running . . Both oven preheated . No error codes . Job complete

We serviced a

JENN-AIR COOKTOP

Model JGCP436HL00

Near Leander, Texas 78641

Miguel

Job Details: 06/14/2025

Arrived on site for front right burner not turning on. Tested and found front right burner not working. Removed burner head and found ceramic on igniter cracked. Removed front panel. Replaced orifice holder containing igniter. Verified operarion. Call complete. W11337062

We serviced a

WHIRLPOOL DRYER

Model WED5050LW1

Near Georgetown, Texas 78628

Miguel

Job Details: 06/14/2025

Arrived on site for dryer taking 2 cyckes to dry anything. Found lint and water around door seal. Confirmed vent does not have any air flow. Blowing out the lint catcher. Removed vent and now dryer is Working as designed. Found vent in wall is clogged. Advised vent needs to be cleaned. Left vent disconnected. Call complete. No parts.

We serviced a

KITCHENAID MICROWAVE

Model KBMS1454BSS0

Near Austin, Texas 78726

Scott

Job Details: 06/14/2025

Arrived on site for dead microwave . Found 20 ceramic fuse blown . All switches checked in good shape . All thermostats checked normal. No signs of failure on controls . Used test jumper . Unit is heating and controls responding g properly . Replaced 20A fuse . Retested unit . MW heating g to WP specs. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Round Rock, Texas 78664

Scott

Job Details: 06/14/2025

"Arrived on. Site for washer showing error code at start . Ran diagnostics got 8-3,5-2,9-1,3-1. Tested and found wl switch has failed . Replaced switch , checked and found no holes or kinks in hose . Did also find washer is slow draining . Replaced drain pump. Ran diagnostics all checked normal. Parts installed WPW10448876,WPW10605427. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Leander, Texas 78641

Miguel

Job Details: 06/14/2025

"Arrived on sote for refrigerator not freezing and not making ice. Found freezer was at 45f. Drawers are 39f, 40f in refrigerator. Removed back panel. Compressor hot to touch, pulling 1.3 amps. No signs of rust or moisture. Will need sealed system repair. Tested icemaker fan it was barely pushing anything air. Icemaker harvest test pass. Will need new ice fan motor. Water test filled icemaker. Found right side refrigerator door gaskets is tearing. All other fans running and working properly. This is a 5 door refrigerator. Deli drawer control responding. Advised customer we will forward what's wrong and if approved we will order parts then call to schedule ; ordrng 1 Research (Research)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Driftwood, Texas 78619

Luis

Job Details: 06/14/2025

"Arrived on site. Removed ui and fresh good thermistor,replaced ui and fresh food thermistor. w11679636,w11664671"

We serviced a

WHIRLPOOL OVEN

Model WFES3030RS0

Near San Marcos, Texas 78666

Tim M

Job Details: 06/14/2025

"Arrived on site to test unit for turning off when in use. Upon arrival customer stated anytime the oven is used, breaker trips during preheat. Verified issue, breaker trips on 3rd relay switch. Inspected bake element, found element is the old style with the soft pliable sealant near the male spades. Replaced bake element (W11182108) and began a 500? bake cycle, unit reached set temp with no issues. Breaker is no longer tripping. Advised customer to continue running bake cycle for an additional 90 minutes to ensure proper burn off is complete. If breaker tripping returns, recommend replacing breaker. At this time unit is running as designed, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Seguin, Texas 78155

Andrey

Job Details: 06/14/2025

"Arrived on site to test unit for not working properly, tested unit found wash motor not engaging, replaced sump and tested, unit is now running as designed no leaks detected job complete installed W11613479"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near New Braunfels, Texas 78130

Tim M

Job Details: 06/14/2025

"Arrived on site to test unit for not heating. Upon arrival customer stated unit stopped heating, vents got cleaned by maintenance. Verified issue, unit tumbles but no heat. Unit is receiving proper voltage. Gained access to internal components, found element reading open. Replaced element (WP3387747) and test unit, unit is now heating. All other components are properly engaging and unit is now running as designed, job complete."

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/14/2025

"Arrived on site to test unit for not heating, tested unit found shorted heater, replaced and tested unit is now running as designed job complete installed WP3387747"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near San Marcos, Texas 78666

Tim M

Job Details: 06/14/2025

"Arrived on site to test unit for not draining. Upon arrival customer stated unit will progress through the cycle properly until the rinse/spin portion. Unit will fill, agitate, drain and attempt to spin. Then that whole process will repeat continuously. Entered diagnostics, found F0E5 off balance error code stored. Tested hub nut and suspension, both are working as designed. Ran a test cycle with all components properly engaging. Ran a calibration cycle as precautionary. Customer is overloading/underloading the unit causing the unit to enter off balance pause cycle when trying to spin the clothes out. Advised customer to keep load sizes between 20-40% of the basket. At this time unit is running as designed, no leaks detected, no parts installed, job complete."

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near New Braunfels, Texas 78132

Andrey

Job Details: 06/14/2025

"Arrived on site to test unit for not cooling properly, tested unit found evaporator fans running condenser motor running but compressor will not engage at this time, cycled power with no change, no difference in diagnostics, replaced control and compressor engaged right away, exposed RC evaporator and confirmed that unit is getting a good frost pattern, unit is now running as designed no leaks detected job complete installed WPW10739408"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near New Braunfels, Texas 78130

Tim M

Job Details: 06/14/2025

"Arrived on site to test unit for noise. Upon arrival customer after whenever ice maker is on, unit makes a loud buzzing noise. Presented video of the issue, sounds like evap fan blade hitting ice. Exposed evaporator coil, found ice build up on the fan shroud indicating a leaky fill funnel. Removed ice and reassembled, cycled ice maker, found fill funnel leaking. Installed fill tube extension (WPW10496649) from truck stock and sealed with silicone. Cycled ice maker, leak and noise has been eliminated. Customer not available for signature. Unit is now running as designed, no leaks detected, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Canyon Lake, Texas 78132

Andrey

Job Details: 06/14/2025

"Arrived on site to test unit for noise, tested unit found loud noise coming from damper, replaced diffuser and tested unit is now running as designed no leaks detected job complete installed W11236851"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Canyon Lake, Texas 78132

Andrey

Job Details: 06/14/2025

"Arrived on site to test unit for lights not working, tested unit found multiple led modules out, per service pointer replaced all led modules and tested, unit is now running as designed no leaks detected job complete installed W11632139"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near San Marcos, Texas 78666

Tim M

Job Details: 06/14/2025

"Arrived on site to test unit for cycle not starting. Upon arrival customer stated anytime cycle is started, unit will click but then nothing. Verified issue, lid lock actuates once but does not lock cycle will not progress. Inspected harness, found drain pump wire is broken. Repaired broken wire with a butt splice and secured harness to prevent future damage. Started a drain and spin cycle, drain pump engaged and removed all remaining water. Ran a test cycle with all components properly engaging. Unit is now running as designed, no leaks detected, no parts installed, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near New Braunfels, Texas 78132

Andrey

Job Details: 06/14/2025

"Arrived on site to replace previously diagnosed ice maker and sealant, tested unit found ice binis popping up and couplers not interlocking causing no ice to dispenser, on return visit will need to replace ice bin, coupler, ice door and seal cabinet, ordering parts rescheduled for 6/19; ordrng 1 W11244434 (Ice bin) and 1 WP2220458 (Coupling)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS6

Near New Braunfels, Texas 78130

Andrey

Job Details: 06/14/2025

"Arrived on site to replace previously diagnosed damper, replaced and tested unit is now running as designed job complete installed W10843943"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Morgan's Point Resort, Texas 76513

Tyler

Job Details: 06/14/2025

"Arrived on site for washer, not completing cycles. On arrival, confirmed, failure and found F 7E one and diagnostics. But upon testing the capacitor actuator and motor I found no issues between those 3 parts or the harness instead. I found that the control board would randomly drop voltage, going down to the motor but would never lose voltage from the wall. I replace control board w11626074 and tested unit and found washer, working as designed with no leaks call, complete"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Leander, Texas 78641

Miguel

Job Details: 06/14/2025

"Arrived on site for washer skipping wash and spin cycles and then just jumps to done. Entered diagnsotics and found no errors. Ran test mode and all components pass. Found wire hanging off harness without clip. Installed new harness and clip and replaced control as precaution since all components are passing test. Advised customer to make sure clothes aren't mixed. Sheets only, towels only, clothes only. Advised on soap usage. Call complete.m"

We serviced a

ROPER REFRIGERATOR

Model RT18AKXJW00

Near Killeen, Texas 76542

Tyler

Job Details: 06/14/2025

"Arrived on site for refrigerator not cooling. On arrival, I confirmed failure and found defrost timer stuck in not advancing. I also found cold control. Not allowing unit to run for more than a minute before it would turn back off.After defrost timer was advanced into the starting position. I've replaced both Wp2204605 cold control, w10822278 defrost control i'm found unit working as designed. And informed customer to allow twenty four hours for unit to stabilize temps, call, complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Leander, Texas 78641

Miguel

Job Details: 06/14/2025

"Arrived on site for refrigerator not cooling, freezer is working. Found freezer at 15. Refrigerator at 47f. Foind refrigerator coil frozen over. Customer has ice and water off cause they were leaking. Ran fan test and all working. Advised customer of issues with 5 door refrigerator. Explained how 1 issue can lead to another. Recommended all low voltage parts replaced. Customer declined repair. Call complete. 162.36 Auth code: UM34EY"

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HB2

Near Killeen, Texas 76549

Tyler

Job Details: 06/14/2025

"Arrived on site for range showing f6e1 in diagnostic. Upon arrival confirmed issue and found sensor a control bad. Replaced both W11567368 control, wpw10181986 sensor and found range working as designed with no errors call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near New Braunfels, Texas 78132

Luis

Job Details: 06/14/2025

"Arrived on site for not always dispensing ice. Tested ice dispenser would work then stop,tested pad in diagnostic passed,no issues with motor or ice container,replaced light switch and added spacer to housing tested ice dispenser multiple times working as designed. W11396033,wpw10221048; used 1 WPW10221048 (Spacer), and 1 W11396033 (Switch) from stock"

We serviced a

KITCHENAID ICE MACHINE

Model KUIX335HPS01

Near New Braunfels, Texas 78132

Luis

Job Details: 06/14/2025

"Arrived on site for icemaker making too much ice. Diagnosed a defective bin thermistor, replaced bin thermistor. wpw10511923"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Cedar Park, Texas 78613

Scott

Job Details: 06/14/2025

"Arrived on site for fridge not making ice . Ran harvest reset . Ice maker harvested and filled . No other issues found . No water leaks detected at time of service. Collected 162.36 autho 4EK3TF. Customer maybe under Cisco warranty, unable to verify. They will call office to verify."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Round Rock, Texas 78665

Scott

Job Details: 06/14/2025

"Arrived on site for doors hitting each other . Found upper catch on mullion had come off door bracket. Reinstalled mullion, . No other issues found with door . Collected 162.36 autho 443YW4. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Belton, Texas 76513

Tyler

Job Details: 06/14/2025

"Arrived on site for dishwasher not draining. On arrival, confirmed, failure and found disposal had been recently installed. Prior to customer moving in and drain cork had not been removed. Removed cork and found dishwasher, working as designed with no leaks call complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Harker Heights, Texas 76548

Tyler

Job Details: 06/14/2025

"Arrived on site for dishwasher not draining, on arrival confirmed issue and found drain cork in disposal not removed. Removed cork and found dishwasher working as designed. Call complete"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Kempner, Texas 76539

Robert

Job Details: 06/13/2025

MDB9959SKZ0 Arrived on site for a dishwasher not washing. On arrival I ran diagnostic and found error code F7E1 and failed motor. I replaced motor and tested product is working as its designed no water leaks visible from the main water supply.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Austin, Texas 78753

Matthew

Job Details: 06/13/2025

Arrived outside for unit and not making ice. Tested unit and found ice maker not responding. Replaced ice maker and tested. Unit completed harvest and called for fill. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Granite Shoals, Texas 78654

Chris

Job Details: 06/13/2025

Arrived onsite to inspect oven burner getting to hot upon further inspection replaced switch W11129442 ran test on all burners unit is working as designed

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Temple, Texas 76504

Brandon B

Job Details: 06/13/2025

Arrived on-site for washer not draining. Found unit is draing but getting over suds error. Customer said she ran a clean cycle and the issue hasn't happened since. I installed switch(w1316246) and ran factory diagnostics. Unit is operating as designed F0e2.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Marble Falls, Texas 78654

Chris

Job Details: 06/13/2025

Arrived onsite for washer not dispensing water on certain cycles upon further inspection ran diagnostics found no errors codes customer stated the unit only delicate and wrinkle control again found no errors in unit replaced control & valve w11419171 w11165546 ran calibration & test cycles called techline with findings sr#7741773218 unit is working as designed no leaks observed during service

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Georgetown, Texas 78626

Brandon B

Job Details: 06/13/2025

Arrived on-site for washer making noise. Couldn't replicate the sound. Ran diagnostics mode and found no error codes. Valves did make a squeal sound randomly. I replaced the valves and tested unit. Everything is working as designed. Used w11688995 and w11688994

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS5

Near Round Rock, Texas 78665

Andrew R

Job Details: 06/13/2025

Arrived onsite for unit sparking when off and oven not working. I addressed the oven issue first and found the DSI board/module had failed causing no ignition in the oven. I replaced the board/module and oven now works as designed. I couldn't recreate the sparking when off issue so I checked the harness previous tech replaced and found no issues. Unit operates as designed at time of service and customer stated he will get a video if it were to occur again. I believe moisture getting into the valve stem is the cause and advised them to keep any liquids away from the knobs and stems. Call complete. No leaks. Installed W11162730 module.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT531HAPM0

Near Round Rock, Texas 78681

Andrew R

Job Details: 06/13/2025

Arrived onsite for unit not drying dishes. Customer stated they started using rinseaid and couple weeks ago. I found no errors stored and unit running as designed. Heater works as designed. I advised the customer that rinseaid takes about 90 cycles to start curing the unit. Customer understands and will keep using rinseaid and will reach back if any issues are still present after 90 cycles. Unit has plastic tub so I expressed how important rinseaid is to the plastic tub. No leaks. Call complete. No parts installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM04

Near Austin, Texas 78753

Matthew

Job Details: 06/13/2025

Arrived onsite for unit leaking. Found lots of condensation on liner of RC. Evident of warm air migration. Found small gaps from liner to cabinet. Will order silicone to fill gaps. ; ordrng 1 W10841140 (Silicone clear) and 1 WP482338 (Silicone white)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Round Rock, Texas 78681

Andrew R

Job Details: 06/13/2025

Arrived onsite for previously diagnosed parts. I replaced the dsi board and tested the unit. Unit now ignites and heats as designed. Call complete. Installed W10860916 DSI board.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Leander, Texas 78641

Chris

Job Details: 06/13/2025

Arrived onsite for prediagnosed parts upon arrival replaced console W11413566 ran test cycles unit is heating and working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Round Rock, Texas 78681

Andrew R

Job Details: 06/13/2025

Arrived onsite for pods not dissolving. I found the unit not receiving water and valve just humming. I checked underneath the sink and found the water supply turned off from when a RO system was installed. Turned the water on and unit runs as designed. I advised customer to run some cooking oil in the unit as there is excessive suds due to the customer trying multiple pods. Unit operates as designed and i ran a cycle with oil to break it down a bit. No leaks. Call complete. No parts installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM05

Near Jarrell, Texas 76537

Brandon B

Job Details: 06/13/2025

Arrived on-site for icemaker not working. Found it is working but very slowly. Took the temp and got 23 degrees. Changed the setting from min to max in the freezer. Advised customer to give it a couple of days and it should start harvesting faster. No parts used.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, Texas 78753

Matthew

Job Details: 06/13/2025

Arrived onsite for dryer not starting a cycle. Tried starting and Err flashes. Disassembled and inspected. Found disconnected door switch. Reconnected and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DRYER

Model WET4027HW2

Near Pflugerville, Texas 78660

Andrew R

Job Details: 06/13/2025

Arrived onsite for dryer not drying clothes. I found temps to be perfect with the hose off reaching 165 and dropping quick. With the hose on the unit still reached 165 but would drop slower. Maintenance stated they blew out the vent duct for vent cleaning and stated they didn't use the brush tool. They stated vent is clean but I feel cold air coming through the house clashing with the hot exhaust air which can lead to moisture issues. I can't find anything functionally wrong with the unit as it is cycling as designed. Call complete. No parts installed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXV0O1

Near Killeen, Texas 76549

Wesley

Job Details: 06/13/2025

Arrived onsite and turned the refrigerator into the on postion and found unit roar up and begin cooling properly. No reports of a defrost issue. Possible running dial thermostat contact problem. Advised cuetoemr on theory and advised that in event of repeat failure of tapping the thermostat housing resulted in immediate cooling cycle the thermostat was likely at fault. Not able to recreate symptoms at time of service. Unit is operating as designed. No parts. No signer available.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB14

Near Copperas Cove, Texas 76522

Wesley

Job Details: 06/13/2025

Arrived onsite and found unit with no cool. Accessed compressor compartment and found after market start device had been installed. The original harness has been modified and cannot be used to restore factory standard. Sealed system repair will be needed and new harness/start device. No parts; ordrng 1 W10747515 (Compressor harness)

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Harker Heights, Texas 76548

Wesley

Job Details: 06/13/2025

Arrived onsite and found unit operating with ordinary timer motor failure. Dry cycle not progressing to finish but staying at the initial set time. Replaced timer to repair.W11685947 unit is now operating as designed. Advised customer on repair. Sr#7741729013 Called SAFETY to report.

We serviced a

WHIRLPOOL WASHER

Model WFW560CHW4

Near Killeen, Texas 76542

Wesley

Job Details: 06/13/2025

Arrived onsite and found unit operating with leaking gasket. Found unit operating with leak due to pet hair on the gasket. Explained findings to customer. Advised on use and care principles. All checks good. No parts. No signer available.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Killeen, Texas 76543

Wesley

Job Details: 06/13/2025

Arrived onsite and found unit operating with failed user interface f601 unresponsive. Replaced user interface. Unit is now operating as designed. Explained repair to customer. W11478524

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FHEXVS00

Near Austin, Texas 78748

Luis

Job Details: 06/13/2025

Arrived on site. Powered unit on clicking noise from compressor compartment compressor not running. Replaced start device powered unit on compressor powered on. 8201786; used 1 8201786 (Start device) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Liberty Hill, Texas 78642

Miguel

Job Details: 06/13/2025

Arrived on site with parts ordered. Removed door panel. Replaced main control due to bad start button. Ran automatic test cycle. All components pass. Call complete.

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near San Marcos, Texas 78666

Andrew

Job Details: 06/13/2025

Arrived on site to test unit for not drying properly. Found unit failed vent test. Removed dust hose and found vent was clogged with a bits nest. Advised maintenance to clear restriction. Job complete.

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055YEB02

Near New Braunfels, Texas 78130

Andrew

Job Details: 06/13/2025

Arrived on site to test unit for not cooling. Found FC evap comp3tly frosted over. Found evap thermistor reading temp is between 150 and 160 when encased in ice. Recommend evap thermistor. Not an issues with sealed system. Office to reschedule. ; ordrng 1 WPW10464673 (Evap motor) and 1 WPW10487766 (Evap harness) and 2 WPW10383615 (Thermistor)s and 1 W11035836 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED5720RR0

Near New Braunfels, Texas 78132

Andrew

Job Details: 06/13/2025

Arrived on site to test unit for long dry times. Found unit failed vent test. Also found moisture steps were not connected. Secured connection and advised customer to have venting cleared by professional. Also recommended downloading app and connecting to wifi.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near New Braunfels, Texas 78130

Andrew

Job Details: 06/13/2025

Arrived on site to test unit for constantly draining. Found error f3e1. Replaced control(W11603810) and completed diagnostics with no issues. Unit is now working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRQC736RPS00

Near Hutto, Texas 78634

Justin

Job Details: 06/13/2025

Arrived on site to repair previously diagnosed issue unit needs new control. Replaced main control and plugged unit back inn. Verified unit compressor kicked on ui is working properly now. Set freezer setting to 0 degrees and fridge section to 37. Unit feels to be cooling now. Customer will monitor no leaks present at this time job completed

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS05

Near Bastrop, Texas 78602

Joe Z

Job Details: 06/13/2025

Arrived on site to install previously ordered part. Replaced ice maker. Test unit and now fills correctly. No leaks present. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Georgetown, Texas 78633

David Z

Job Details: 06/13/2025

Arrived on site to diagnose dishwasher with door falling down when opened. Examined unit and found spring disconnected from the left hinge. Replaced left hinge to resolve. Checked unit and verified door working as designed. Parts used - W11712995.

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Austin, Texas 78732

Scott

Job Details: 06/13/2025

Arrived on site for unit still frosting up in fresh food section . Checked thermistor at control (p8) got 8.3k . Replaced control and set to timed defrost . . No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX335HPS00

Near Hutto, Texas 78634

Justin

Job Details: 06/13/2025

Arrived on site for unit not making enough ice. Called supervisor for assistance in trouble shooting issue pump woulnkeep running and overflowing water causing ice to melt. Recommended replacing pump. Replaced pump and confirmed pump working correctly with GC. Customer will monitor and allow 48 hrs for full harvest. No leaks present at this time job completed

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Hutto, Texas 78634

Justin

Job Details: 06/13/2025

Arrived on site for unit making noise during spin cycle. Ran diagnostics checked for error codes no errors at this time. Ran test cycle herd some noise. Looked underneath found splutch assembly had turned pretty black from belt rubbing. Replaced splutch and belt. Ran test cycle no noise at this time customer will monitor. No leaks present at this time job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHAXWT00

Near Round Rock, Texas 78664

Justin

Job Details: 06/13/2025

Arrived on site for unit leaking water bottom of freezer removed evap cover and found drain frozen over and not draining. Removed ice and de thawed drain line. Removed drain hose and cleared out debris. Customer will monitor no leaks present at this time job completed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Round Rock, Texas 78664

Justin

Job Details: 06/13/2025

Arrived on site for unit icemaker not working. Upon arrival spoke with customer 8nformed me ice maker works just water leaking. Ice maker fill extension is missing. De thawed bottom of freezer and removed evaporator cover and removed de thawed ice chunks. Could not find previous fill tube. Ordering fill tube extension return visit schedule 6/19; ordrng 1 WPW10496649 (Fill extension)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Round Rock, Texas 78665

Justin

Job Details: 06/13/2025

Arrived on site for repair previously diagnosed issue unit needs new valve. Replaced new valveran test cycle and quick wash and monitored valve and unit for leaks. Unit is no longer leaking water at valve. Unit is now functioning properly and as designed to. No leaks present at this time job completed

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Austin, Texas 78731

Scott

Job Details: 06/13/2025

Arrived on site for fridge deli control not working . Found harness to deli control failed . Replaced harness W11170612. Ran diagnostics all checked normal. No issues found on back wall. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Cedar Park, Texas 78613

Miguel

Job Details: 06/13/2025

Arrived on site for dishwasher leaking. Unit fills even when not in use. They had to turn off water to stop leaking. Found f6e4 error stored. Turned water on and confirmed water inlet valve is not fully closed. Replaced water valve. Verified operation. Call complete. W11175771

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Kempner, Texas 76539

Robert

Job Details: 06/13/2025

4 degrees FC RC 36 KRMF706EBS05 Arrived on site to install parts again I installed the icebox fan and a new icemaker ran diagnostic and I heard the fan running but no air flow further inspection found intake was frozen up not allowing air flow. I defrosted it and now product is working as its designed no water leaks visible from the main water supply.

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Kempner, Texas 76539

Robert

Job Details: 06/13/2025

"MVW7232HC2 Arrived on site from previous visit to install parts I installed the clutch, rotor,slider and the stator motor. I calibrated then ran a test product is working as its designed no water leaks visible from the main water supply."

We serviced a

WHIRLPOOL DRYER

Model Wed96heau1

Near Manor, Texas 78653

Matthew

Job Details: 06/13/2025

"I arrived on site for a unit, not starting. On arrival inspected unit and found when start button is depressed, You can hear a click, but nothing happens. Disassembled and found belt snap, triggering the belt switch, not allowing unit to run. Use repair kit to replace belt. Tested unit and unit is now functioning properly. Job complete"

We serviced a

WHIRLPOOL DRYER

Model LER6620PQ0

Near Manor, Texas 78653

Matthew

Job Details: 06/13/2025

"Arrived onsite for unit not functioning properly. Tested and found unit will start intermittently. Sometimes, the start button had to continue to be depressed for the unit to run. Other times, it would start, then cut off, and not able to restart. Start switch needs to be replaced. However could be multiple components failure like motor overheating. Asking for two hrs. Office to reschedule ; ordrng 1 WP3404233 (Start switch) and 1 2hrs (2hrs)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Austin, Texas 78759

Matthew

Job Details: 06/13/2025

"Arrived onsite for unit leaking. Spoke to tenant and no reports of leaks. Tenant stated unit will start, blinking on sensing and do nothing after. Checked for error codes and found none. Ran a test cycle and passed. Had the customer run a load of laundry and checked back in a couple hours. Called customer and found first load ran successfully but second would not start. Ordering control latch and capacitor. We need better contact Info and gate access information. Tenant left phone number if needed. Office to reschedule. ; ordrng 1 W11603811 (Control) and 1 W11307244 (Latch) and 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Killeen, Texas 76549

Wesley

Job Details: 06/13/2025

"Arrived onsite for sealed system issue. Found unit running at 37f and 0f in fridge and freezer respectively. evidence supporting a freezer door closure failure caused the symtpoms experienced. Sealed system not needed. Made adjustments to the freezer drawer to optimize, no parts. Unit is now operating as designed. No signer available."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Killeen, Texas 76542

Wesley

Job Details: 06/13/2025

"Arrived onsite and found unit occasionally short cycling on sensor cycles. Explained design and maintenance factors. Explained that with a lingering duct and dryer sheets in use, there would be more consistent results using timed dry. All checks good. No error codes. Good airflow."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Austin, Texas 78739

Luis

Job Details: 06/13/2025

"Arrived on site. Replaced the evaporator, compressor and drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good, let unit run checked frost pattern good. Powered unit off,checked all joint connections no leaks,reassembled unit powered unit on,unit cooling down. W11598434,wpw10143759,w11728250"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lockhart, Texas 78644

Andrey

Job Details: 06/13/2025

"Arrived on site to test unit for water leaking and smoke, tested unit found excessive amount of condensation in the dryer and the smoke that the customer was seeing was steam do to the water in unit, inspected junction box found no issues, advised customer to keep temp above 73 in the home or leave dryer door open to prevent condensation build up, called safety to document SR#7741703069, no further repairs recommended job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lockhart, Texas 78644

Andrey

Job Details: 06/13/2025

"arrived on site to test unit for squeaky noise, tested unit found loose and worn belt, replaced all parts for repair kit and tested unit is now running as designed job complete installed 4392065"