Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 3917 customer reviews

Arthur B.

Arthur B.

MDE4658AYW (Dryer) - Arrived onsite for customer complaint of dryer making noises when tumbling. Removed bulkhead and found drum rubbing on blower housing. Removed right side support and installed new replacement. Adjust support bracket to lift drum up off housing. Reassembled and tested. Drum now tumbles quietly. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near County Rd 3340, Kempner, TX 76539
Lou S.

Lou S.

arrived on site to inspect dishwasher door not opening/closing properly. Upon further inspection, I found that both friction pads were missing and found one on the floor under the unit that was split. I installed two new PDFs and tested the door and it worked as designed. I placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service. Job completed.

Near Rio Verde Dr, Leander, TX 78641
Joseph C.

Joseph C.

WDF330PAHS1 Arrived on site for “no power” complaint. Inspected unit and found unit misfired, at power junction. Wired correctly. Tested unit. Unit is performing as designed. No leaks detected, at time of service. There is no power to wall plug, for unit.

Near W 22nd St, Austin, TX 78705
Connor M.

Connor M.

KUIS15NNZB0 kitchenaid ice machine Arrived on site to test unit for not making ice. Found condensor fan not running. Replaced condenser fan and tested unit. Unit working properly. No leaks detected.

Near Legacy Hills, New Braunfels, TX 78132
Dona W.

Dona W.

Arrived on site for no operation, found wires blackened to cavity tco and primary door switch, not allowing connection to come in contact with switch. Removed charring around wiring. Allowing for wiring to make connection to tco and switch. replaced, switches, harness and tco. Wiring harness-115.903 switches-60.35 eachThermostat-70.70Labor-mw110 harness replace-184.99 total of 598.23Collected 598.23 on check 3860 on last visit. Verified operations, all operations check good.

Near 10 Oaks Dr, Georgetown, TX 78633
Arthur B.

Arthur B.

MMV4205DS1 (OTR Microwave) - Arrived onsite for customer complaint of OTR microwave not heating. Used microwave safe test light and found no light illuminated. Found unit will need new magnetron to complete repair. R/S next available for 7/5. No other issues found.

Near Co Rd 4814, Copperas Cove, TX 76522
Brandon C.

Brandon C.

Arrived on site for customer complaint of dispenser handle broken, found handle was broken, and dispenser was molding, customer wanted me to replace the dispenser as well. I replaced dispenser and handle, unit tested good. Water lines were dry at time of service.

Near Paraiso Pkwy, Austin, TX 78738
Daniel  A.

Daniel A.

W8TXNGFWB01 Not cooling. Not going into defrost. Checked heater/bimetal. Replaced defrost control Defrosted unit. Checked evaporator. Normal operation after service

Near Las Brisas Blvd, Seguin, TX 78155
Lou S.

Lou S.

arrived on site to inspect microwave making extra beeping noise. Upon further inspection, I placed a cup of cold water in the unit and turned it on for 30 seconds. At the end of the cycle, the end-of-cycle beep came on but I could hear a second beeping noise. I pressed the #1 button to turn off the keypad beeps and tested again. Again at the end of the cycle I could hear two beeps almost like an echo. I advised the customer that I am going to replace the control and would return on 07/05/18 to do so. Customer advised that someone would be available that date.

Near Mistflower Springs Dr, Leander, TX 78641
Robert J.

Robert J.

WFG320M0BW2 Arrived on job for complaints of headache were using range. Test burners color and size normal. Run burners for time no sensor picking up unsafe levels. Recommend customer use ventilation fan if oven in operation. No gas leaks detected.

Near Marcus Abrams Blvd, Austin, TX 78748
Lou S.

Lou S.

arrived on site to inspect range rubber bumper broken off of grate. Upon arrival, the customer showed me that one of the rubber bumpers was missing/broken off of the left grate. I removed and replaced both grates as the part is a kit of both grates. Tested unit and unit operates as designed. No gas leaks detected during service.

Near Mistflower Springs Dr, Leander, TX 78641
Nathaniel B.

Nathaniel B.

Model WFG515S0EB1, Arrived on call for front power burners not lighting right away or at all, replaced new style burner caps and all tested good, call complete, no gas leaks at time of call, call complete.

Near Methodius Dr, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WFG515S0EB1, Arrived on call for front power burners not lighting right away or at all, replaced new style burner caps and all tested good, call complete, no gas leaks at time of call, call complete.

Near Methodius Dr, Hutto, TX 78634
Arthur B.

Arthur B.

ED5VHEXTL01(SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator to dispensing ice or water. Removed UI assembly and found bracket holding switches was broken. Removed broken bracket and installed new replacement. All installed new light bulb. Reassembled. Both water and ice on dispenses as intended. No other issues found. All water connections were dry at time of service.

Near Neta Dr, Killeen, TX 76549
Thomas L.

Thomas L.

Near Muleshoe Bend Trail, Marble Falls, TX 78654
Wesley P.

Wesley P.

Reset unit to restore oven panel function

Near Tabernash, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for high temperature in refrigerator section. Found damper motor is stalling not opening to allow for air flow in to fridge. Voltage to damper checks correctly. Temps in freezer are at -1 degrees, fridge temps at 56 degrees, no ice build up. Will need to replace damper assy. Part 145.57 Labor rf350-189.99 tax27.68 Total-363.24 collected 363.24 check 7208 All water connections dry. Rescheduled for 7/5/18 Thursday.

Near Alamosa Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

WRF555SDFZ02 (Refrigerator) - Arrived onsite for customer complaint of French door refrigerator it making crushed ice. Removed ice bin and found guide rod not properly inserted between solenoid. Advised customer on how to install ice bin. Customer also concerned about popping noise when door is opened in RG RC door. Removed door and applied petroleum jelly to cam. Reinstalled door. Door now opens/closes with no pop noises. No other issues found. All water connections were dry at time of service.

Near Oliver Loving Dr, Killeen, TX 76549
Nathaniel B.

Nathaniel B.

Model WRB322DMBM00, Arrived on call for ice maker not making ice, found only 84 ac volts to ice maker with freezer light switch closed on freezer, pulled out freezer light switch and it unthawed and reinstalled it and know with switch reinstalled is getting 120 ac volts to ice maker and ice maker cycled but when closing light switch the light flickers for 10 seconds even though light switch is closed and then light goes out, will need to order freezer light switch, will reschedule for 7/4/18, no water leaks at time of call.

Near Walleye Way, Round Rock, TX 78665
Nathaniel B.

Nathaniel B.

Model WRB322DMBM00, Arrived on call for ice maker not making ice, found only 84 ac volts to ice maker with freezer light switch closed on freezer, pulled out freezer light switch and it unthawed and reinstalled it and know with switch reinstalled is getting 120 ac volts to ice maker and ice maker cycled but when closing light switch the light flickers for 10 seconds even though light switch is closed and then light goes out, will need to order freezer light switch, will reschedule for 7/4/18, no water leaks at time of call.

Near Walleye Way, Round Rock, TX 78665
Diego G.

Diego G.

Arrived on site. Replaced ice maker assy due to ice clumping up together because of sensor on icemaker. Cycled icemaker, all functions tested OK. No leaks present. Job complete

Near Marlys Ave, Canyon Lake, TX 78133
Connor M.

Connor M.

MEDC215EW1 maytag dryer Arrived on site to test unit for long dry cycles. Found almost no air movment out external exhaust. Confimred blockage not in dryer. Instruct customer in having vents cleaned. Madeaware of potential fire hazard.

Near Caddell Ln, New Braunfels, TX 78130
Robert J.

Robert J.

WED6600VW0 Arrived on job to replace control. After replacement of part test dryer air flow and temperature range, operation normal.

Near Enchanted Woods Trail, Buda, TX 78610
Brandon C.

Brandon C.

Arrived on site for customer wanting his dryer door switched to the other side, I quoted customer and switched door around, unit tested good, vent was clear at time of service.

Near Fenton Dr, Austin, TX 78736
Connor M.

Connor M.

MEDX655DW maytag dryer Arrived on site to test unit for lint not catching in screen and long dry times. Found blower wheel loose and damaged. Replaced blower wheel and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near Waterford Grace, New Braunfels, TX 78130
Joseph C.

Joseph C.

WED92HEFW1 Arrived on site for “not cooling” complaint. Inspected unit and found high limit thermostat had failed. Removed and replaced thermostat. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Del Payne Lane, Pflugerville, TX 78660
Joseph C.

Joseph C.

WRB322DMBM00 Arrived on site for “no ice production” complaint. Inspected unit and found icemaker defective. Removed and replaced icemaker. Tested unit unit is performing as designed. No leaks detected, at time of service.

Near Navidad River Drive, Hutto, TX 78634
Arthur B.

Arthur B.

MTW5720TQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer stopped mid cycle and no function. Removed console and found lid switch had shorted out. With customer’s permission was able to bypass lid switch. U it was able to turn on and drain out. Advised customer she can use but unit will no stop. Will have to manually stop. Next available us 7/5. No other issues found. All water connections were dry at time of service.

Near Mesquite Cir, Copperas Cove, TX 76522
Arthur B.

Arthur B.

KRMF706ESS01 (Dual Evaporator French Door Refrigerator) - Arrived onsite for customer complaint of ice getting stuck in chute and not dispensing ice. Removed ice bin and found customer using crushed ice setting. Cleaned out ice bin and advised customer to run a few cubes of ice on CUBED setting to flush out chute. This is prevent jamming. No other issues found. All water connections were dry at time of service.

Near High Chapparal Dr, Copperas Cove, TX 76522
Joseph C.

Joseph C.

M169W Arrived on site for door latch broken” complaint. Inspected unit and found door latch spring and door latch broken. Ordering new. Both items are discontinued and will need parts research. Office to schedule return visit.

Near Royal Troon Dr, Round Rock, TX 78664
Joseph C.

Joseph C.

W131W Arrived on site for “no bake” complaint. Inspected unit and found bake element burned through. Ordering new. Return for repairs on 07/05.

Near Royal Troon Dr, Round Rock, TX 78664
Arthur B.

Arthur B.

ASD2620HRB (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling in both sections. Removed back panel and attempted to test compressor. Found compressor is locked up and will not start. Unit will need new compressor to compete repair. Ordering RC control as well. Advised customer that AHS must approve parts before we can repair. OF to contact customer. Unit unplugged at this time. All water connections were dry at time of service.

Near Felix Rd, Killeen, TX 76543
Joseph C.

Joseph C.

KDTM354DSS4 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found hose, from inlet valve to tub to be fractured. Removed and replaced hose. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Bandera Cove, Round Rock, TX 78665
Arthur B.

Arthur B.

WRX988SIBM03 (Dual Evaporator Refrigerator) - Arrived onsite to install new compressor to French door refrigerator from my prior visit’s diagnosis. Upon removing compressor, found compressor extremely hot to touch. Removed compressor and installed new replacement. Vacuumed unit down to -25PSI. Charged system with 5.50oz of R134a refrigerant. Checked condenser fan. Found pin connection was bent inside moles connector. Was able to straighten connector and reinstalled connector. Tested unit. Found compressor running with good air flow on condenser fan motor. Good frost pattern found on evaporator. Advised customer to wait 24-48 hrs for unit to cool down. All water connections were dry at time of service.

Near Saunooke St, Harker Heights, TX 76548
Robert J.

Robert J.

Wdt720padm2 replacement of dispenser

Near Joy Hollow, Buda, TX 78610
Joseph C.

Joseph C.

KODE300ESS02 Arrived on site for “timer not functioning properly” complaint. Per my previous diagnosis, removed and replaced control panel. Tested unit. Unit is performing as designed.

Near Herzog St, Austin, TX 78723
Arthur B.

Arthur B.

WFW92HEFW0 (Front Load Washer) - Arrived onsite for customer complaint of front load washer not spinning clothes out. Did find customer had spin settings to off. Advised customer on how to set spin setting before starting cycles. Removed front assembly to verify drain trap is clean. Found trap clean. No other issue found. All water connections were dry at time of service.

Near Lone Shadow Dr, Harker Heights, TX 76548
Joseph C.

Joseph C.

WDT920SADM2 Arrived on site for “flooding dishwasher” complaint. Inspected unit and found door gasket to be missing from dispenser. Previous flooding issue has been resolved. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected from washer or under sink, at time of service.

Near Belmont Stables Ln, Austin, TX 78728
Arthur B.

Arthur B.

ED5FHEXSB00 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator making loud noises when running. Could hear condenser motor whining loudly. Unit will need new condenser fan motor and ordering evaporator motor just in case. R/S for Thursday 7/5. All water connections were dry at time of service.

Near Maedell Dr, Killeen, TX 76542
Lou S.

Lou S.

arrived on site to inspect cooktop right side burners not igniting correctly. Upon further inspection, I found that when both right side knobs/valves are turned to ignite they have to be pushed all the way down in order for the Ignitor to work. I tested both left knobs/valves and when I turned them to spark the Ignitor I did not have to push the knows all the way down. I removed the Ignitor wiring harness from the right rear valve and removed the harness from the left rear valve and placed it on the right rear valve and tested. I did not have to push the knob all the way down in order for the Ignitor to spark. I am ordering a wiring harness and right rear valve and will return with the pre-diagnosed right front valve. Office to schedule return service. No gas leaks detected during service.

Near Carretera Drive, Leander, TX 78641
Dona W.

Dona W.

Arrived on site for no operation on unit. Found loose wire nuts on incoming line voltage not supplying voltage to control. Tightened wire nuts and verified operations, all water connections dry. Unit running to spec.

Near Daffodil Dr, Temple, TX 76502
Daniel  A.

Daniel A.

GLWN2800D1WS Leaking water during use. Gearcase leaking oil. Basketbslipping during agitation causing water to spill over side. Replaced shifter/gearcase. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Potthast Dr, New Braunfels, TX 78130
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Unit has a 14 month parts and labor warranty through aarons, Arrived on call for washer not washing cloths properly and not spinning properly, checked for error codes and got f3 e1 which is a water level system error, f8 e3 which is a over flow condition, found drain pump has failed its making noise that is not normal and is not draining properly which is causing cycle to cancel, ran auto test and unit is filling properly with water, will order drain pump and install it to test if trap or pressure sensor or pressure hose are needed, no water leaks at time of call. Will reschedule for 7/5/18 customer not to use unit until repaired.

Near Lloyd Ln, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Unit has a 14 month parts and labor warranty through aarons, Arrived on call for washer not washing cloths properly and not spinning properly, checked for error codes and got f3 e1 which is a water level system error, f8 e3 which is a over flow condition, found drain pump has failed its making noise that is not normal and is not draining properly which is causing cycle to cancel, ran auto test and unit is filling properly with water, will order drain pump and install it to test if trap or pressure sensor or pressure hose are needed, no water leaks at time of call. Will reschedule for 7/5/18 customer not to use unit until repaired.

Near Lloyd Ln, Elgin, TX 78621
Diego G.

Diego G.

Arrived on site. Replaced wash plate and hub assy. Ran diagnostic test three separate times to make sure washer was spinning correctly. all functions tested OK. No leaks present. Job complete

Near Stone Arch, New Braunfels, TX 78130
Dona W.

Dona W.

Arrived on site to replace bubbled control panel. Caused from venting not being properly aligned. Replaced control panel, verified venting is in correct place. Verified functionality of unit all operations check good.

Near Walter Ln, Belton, TX 76513
Dona W.

Dona W.

Arrived on site for no cool in freezer, temps in fridge seeming higher. Found no frost pattern in freezer section and 44 degrees in fridge, evaporator motors are running, condenser fan running, compressor is running. Nomfrost build up on evaporator in ff section. Per service pointer S71233. Will need to replace evaporator, and compressor. Will need process stub and dye drier as well. Will need authorization and 2 hours repair time. Sent skype to office to reschedule customer. All water connections dry.

Near Walter Ln, Belton, TX 76513
Lou S.

Lou S.

arrived on site to inspect microwave not working. Upon arrival, the customer advised that the unit was being used and kept saying door open on the display then it stopped. Customer advised that they checked the breaker box and it was good. I found that the top switch was open and when I popped the cam plat back into place the switch was stuck. I checked ohms at the fuse and it was open. I am ordering a fuse, filter board, all three switches and both interlocks and schedule return service for 07/04/18. The unit was left down off the wall per customer request.

Near Eagles Way, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect dishwasher not dispensing soap. Upon further inspection, I placed the unit in diagnostics and tested. The dispenser door did not open during the first test; however, I believe it was due to me advancing the test. I tested a second time and the dispenser door open end, but the unit did not continue with washing. I cancelled the test and ran a third time, at which time, the unit dispensed water and did not operate. I could hear the diverter working, but the motor did not come on. I tested one more time and got the same results as the third time. I am ordering a sump/motor assembly and scheduled return service for 07/04/18. No water leaks observed during service.

Near Eagles Way, Leander, TX 78641
Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker clogging up and not making ice. Upon further inspection, I removed the ice maker to inspect and found that water had dispensed into it in the process of making ice. I placed the ice maker back and attempted to jump the unit to make the tines roll and the unit would not operate. I checked the motor to make sure there were no burnt out spots and all w good. I attempts to jump the water line and no water came out. I am ordering an ice maker and scheduling return service for 07/04/18. No water leaks observed during service.

Near Eagles Way, Leander, TX 78641
Connor M.

Connor M.

WETLV27FW0 whirlpool laundry center Arrived on site to install pump for leaking. Installed pump and tested unit. Unit working properly, no leaks detected.

Near Dittlinger St, New Braunfels, TX 78130
Arthur B.

Arthur B.

MVWB765FW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found error code LF and overfill error. Tested manually valve. Found cold water valve solenoid not opening. Unit will need water valve to complete repair. Advised that will R/S for 7/3. No other issues found. All water connections were dry at time of service.

Near Cedarwood Ln, Hewitt, TX 76643
Joseph C.

Joseph C.

WED75HEFW0 Arrived on site for “runs for five minutes, then shuts off” complaint. Inspected unit and found F4E3 error code(blocked venting). Ran unit on normal setting. Ran for five minutes and shut off. Ran normal setting with two moistened rags. I shut off unit after ten minutes. Timed function will stay on until time runs out. If customer is attempting to de-wrinkle clothing, do so on timed dry. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy. Labor is $108.24(post tax/DR100). Customer has cc on file with office.

Near E Riverside Dr, Austin, TX 78704
Diego G.

Diego G.

Arrived on site. Replaced release valve and added adhesive around refrigerator and freezer cabniet. Also added sealer-gum inside of gasket for freezer door to make a good seal. All functions tested OK. No leaks present. Job complete

Near Edenwald Rd, Canyon Lake, TX 78133
Nathaniel B.

Nathaniel B.

Model KRFC704FBS00, Arrived on call for dispenser not dispensing ice, found that water is dispensing but when pressing for ice on crushed or cubed will just beep and auger motor will not run, ran test 93 and key pad is good, called whirlpool tech line and talked to Joel file number 7722352078, was instructed to order side left door ui and dispenser ui, will reschedule for 7/6/18, no water leaks at time of call.

Near Meadow Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KRFC704FBS00, Arrived on call for dispenser not dispensing ice, found that water is dispensing but when pressing for ice on crushed or cubed will just beep and auger motor will not run, ran test 93 and key pad is good, called whirlpool tech line and talked to Joel file number 7722352078, was instructed to order side left door ui and dispenser ui, will reschedule for 7/6/18, no water leaks at time of call.

Near Meadow Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KDPE234GPS0, Arrived on call for top rack will not stay in dishwasher and dispenser door will not stay closed to hold soap in it, found will need upper left and right hand tracks for upper rack, also installed dispenser today due to dispenser door was broken, will reschedule with upper tracks for 7/6/18, no water leaks after repair to dispenser , gave customer instruction on soap and rinse aid and not to use the soap packs it is to much soap, customer to switch to liquid and start with a table spoon and if still suds reduce to 1 teaspoon and use rinse aid separate and set it to 2 on dispenser being customer is not on a water softener and to have customer run hot water at sink before starting dishwasher each time this is mandatory.

Near Meadow Ln, Taylor, TX 76574
Nathaniel B.

Nathaniel B.

Model KDPE234GPS0, Arrived on call for top rack will not stay in dishwasher and dispenser door will not stay closed to hold soap in it, found will need upper left and right hand tracks for upper rack, also installed dispenser today due to dispenser door was broken, will reschedule with upper tracks for 7/6/18, no water leaks after repair to dispenser , gave customer instruction on soap and rinse aid and not to use the soap packs it is to much soap, customer to switch to liquid and start with a table spoon and if still suds reduce to 1 teaspoon and use rinse aid separate and set it to 2 on dispenser being customer is not on a water softener and to have customer run hot water at sink before starting dishwasher each time this is mandatory.

Near Meadow Ln, Taylor, TX 76574
Brandon C.

Brandon C.

Arrived on site for customer complaint of freezer door coming off tracks. I replaced left and right side brackets and slides, unit tested good. Water lines were dry at time of service.

Near Parkland Drive, Dripping Springs, TX 78620
Arthur B.

Arthur B.

WFE540H0AS0 (Freestanding Range) - Arrived onsite for customer complaint of freestanding range getting error code F7E7 and not heating properly. Removed back cover and removed CON3 connector on control to ohm sensor. Found sensor open. Removed sensor and installed new control and sensor. Reassembled. Tested unit. Unit now heats as intended and cycle as well. No other issues found.

Near Radisson Dr, Hewitt, TX 76643
Connor M.

Connor M.

MDB4949SDZ0 maytag dishwasher Arrived on site to test unit for not washing dishes. Found sump not powering on. Found sump not plugged in. Corrected issue and tested unit. Unit working properly. Instruct on proper use and care. No leaks detected.

Near Greta St, New Braunfels, TX 78130
Dona W.

Dona W.

Arrived on site for ice build up on evaporator cover I refrigerator section. Customer had defrosted unit prior to technician arrival. Found motor on rc evap cover was no longer turning. Replaced rc evap cover verified units temperatures starting to drop, fans working. All water connections dry.

Near Province Point, Harker Heights, TX 76548
Arthur B.

Arthur B.

WRS571CIDM01 (SxS Refrigerator) - Arrived onsite for customer complaint of loud noise coming from RC sections when opening doors. Checked temperature in both sections. FC @0F, RC @ 38F. Ice bin in full. Compressor is running as intended. Was not able to replicate noise or locate any abnormal noises. Advised customer of findings. No other issues found. All water connections were dry at time of service.

Near E Chapman Rd, Hewitt, TX 76643
Connor M.

Connor M.

ASI2575GRS01 Amana refrigerator Arrived on site to test unit for door handle issue. Found ff door handle not installed properly. Installed correctly and tested unit. Unit working properly, no leaks detected.

Near Braeden Brooke Drive, San Marcos, TX 78666
Lou S.

Lou S.

arrived on site to inspect dishwasher having water leak into tub when not in use. Upon further inspection, I placed the unit into diagnostics to test and received error code 6/1 and 6/4. I cleared the error codes and continued with testing and unit operated as designed with no error codes at the end of testing. I removed the inlet valve and found sandlike debris in the hose and valve. I replaced the valve and tested the unit and received no error codes at the end. No water leaks observed during service. Job completed.

Near Morgan Creek Dr, Austin, TX 78717
Connor M.

Connor M.

NFW7200TW Amana washer Arrived on site to install parts. Installed cover, hinge and bellow. Unit working properly, no leaks detected.

Near Autumn Willow Dr, San Marcos, TX 78666
Dona W.

Dona W.

Arrived on site for unit not cooling at all times. Will need to replace thermostat. Part was defective, will need to order new thermostat. Please only send DW, unit was not put back together fully. Informed customer, unit is now in garage. Will return Thursday, 7/5/18.

Near Alvin Dr, Killeen, TX 76542
Arthur B.

Arthur B.

MVWX700XW2 (Top Load Washer) - Arrived onsite for customer complaint of top load washer making grinding noises when spinning. Hand spun basket and found bearing in gearcase warn out. Removed gearcase and installed new replacement with cam kit. Reassembled. Calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Hawkins, Robinson, TX 76706
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced left and right side adapters, unit tested good. Water lines were dry at time of service.

Near Buckthorn Drive, Dripping Springs, TX 78620
Thomas L.

Thomas L.

Near Plantation Dr, Round Rock, TX 78681
Connor M.

Connor M.

WED49STBW1 whirlpool dryer Arrived om site to test unit for not stopping at end of cycle. Found failed timer. Replaced and tested unit. Unit working properly. Instruct on proper venting and fire hazard.

Near River Hills Dr, San Marcos, TX 78666
Scott  M.

Scott M.

French door fridge , ice maker

Near Cherubini Trail, Pflugerville, TX 78660
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I placed the unit in diagnostics and tested. Unit operated as designed with the element working, as well. I instructed the customer on proper detergents to use and the amount to use. I instructed the customer to run her tsp water unit it got hot and then turn the unit on, at which time, hot water would be dispensed immediately and will help with drying. I instructed the customer to use the unit with the heated dry mode, as well. No water leaks observed during service. Job completed.

Near Wills Loop, Austin, TX 78717
Lou S.

Lou S.

arrived on site to inspect microwave not heating. Upon arrival, the customer advised that the unit does not heat to pop popcorn. I tested the unit with a cup of cold water and at the end of the test, the water was not hot. Customer presented a bag of popcorn that she attempted to heat up and it was not popped. I removed the unit from the wall and removed and replaced the magnetron, diode, and capacitor and tested with a cup of cold water. The water was hot to the touch and the customer placed a bag of popcorn in the unit while I serviced another appliance and the popcorn popped. The unit works as designed. Job completed.

Near Wills Loop, Austin, TX 78717
Arthur B.

Arthur B.

MFI2269VEM7 (French Door Refrigerator) - Arrived onsite for customer complaint of French door refrigerator icemaker not making ice. Removed ice maker assembly and found icemaker stuck mid harvest. Removed faulty icemaker and installed updated new replacement. Reassembled. Unit call for water immediately. On other issues found. All water connections were dry at time of service. All water connections were dry at time of service.

Near Sherry Ln, Waco, TX 76711
Nathaniel B.

Nathaniel B.

Model WMH31017FB0, Arrived on call for microwave running with the door open,, found unit has bad switches, replaced interlocks and switches and checked operation and light is no longer flickering and is heating properly, call complete.

Near Headwaters Drive, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model WMH31017FB0, Arrived on call for microwave running with the door open,, found unit has bad switches, replaced interlocks and switches and checked operation and light is no longer flickering and is heating properly, call complete.

Near Headwaters Drive, Bastrop, TX 78602
Dona W.

Dona W.

Arrived on site for unit stuck in sensing cycle, found cold water side of valve mechanically closed not opening for flow of water. Replaced valve and unit is now working to spec. Customer has hoses with filters inside of them. Did let customer know that on cold side house hold hose is dripping. Customer will have new hoses installed on unit. All water connections dry.

Near Ramms Dr, Florence, TX 76527
Clif L.

Clif L.

Whirlpool refrigerator GS6NBEXRS01. Arrived on site to diagnose a refrigerator that is not producing ice. Found bin level control shorted out, causing unit to think empty ice bin is full. Replaced level control and tested unit. Found all is working properly at this time. No leaks were found at time of service.

Near Licorice Ln, Austin, TX 78728
Connor M.

Connor M.

WDF780SLYB1 whirlpool dishwasher Arrived on site to test unit for leaking from under unit. Found calcium build up in diverter valve. Diagnosed worn out seal on sump. Replaced sump. Unit is uniinstalled and in garage. Could not test. No water to unit. Instruct customer on leak checking when re installing unit.

Near FM 20, Seguin, TX 78155
Brandon C.

Brandon C.

Arrived on site for upper rack stop falling off, I replaced the stops and added silicone to secure stops. Unit tested good, water lines were dry at time of service.

Near Cedro Elm Drive, Austin, TX 78738
Thomas L.

Thomas L.

Near Williams Way, Cedar Park, TX 78613
Arthur B.

Arthur B.

WDF520PADM7 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not starting when hitting button. Removed control and found short on control that lead to sump and motor. Removed sump and motor,control and installed new replacements. Reassembled and tested unit. Unit fills, washes,drain and heats as intended. All water connections were dry at time of service.

Near N Scarlett Dr, Waco, TX 76705
Brandon C.

Brandon C.

Arrived on site for part hanger, I replaced the control board and vent, unit tested good. Water lines were dry at time of service.

Near Rollins Dr, Austin, TX 78738
Joseph C.

Joseph C.

MGD3500FW0 Arrived on site for “rattling noises, during cycle” complaint. Inspected unit and found burner tube to be loose, where it meets gas valve. Adjusted tube. Reassembled unit. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Robert Browning St, Austin, TX 78723
Clif L.

Clif L.

Whirlpool washer WTW5000DW1. Arrived on site to diagnose a washer that will not agitate or spin. Found capacitor miswired causing motor not to run. Rewired capacitor properly and tested unit. Found all is functioning properly at this time. No leaks found at time of service.

Near Grand Ave Pkwy, Austin, TX 78728
Lou S.

Lou S.

Arrived on site to inspect microwave light flickering. Upon further inspection, I placed a cup of cold water in the unit and tested for 30 seconds. The water was hot upon completion, but I could not get the unit to duplicate the issue. The customer advised that when using the unit to cook, at the end of the cooking time and opening the door, the interior light would flicker. I advised the customer that the symptoms he's describing calls for replacing the switches. I will order all three switches and both interlocks and scheduled return service for 07/03/18. I advised the customer that the office would contact him to schedule a time. I took a picture of the customers closing documents as proof of warranty for the unit.

Near Wills Loop, Austin, TX 78717
Connor M.

Connor M.

WDT970SAHZ0 whirlpool dishwasher Arrived on site to test unit for not draining or drying well. Found coffee grounds clogging drain line near disposal. Drain line has no drain loop and cant due to location of sink. Drain line must come up at least 6 inches after disposal connnection to avoid back fill from sink. Cleared drain line and tested. Unit now draining properly. Customer not using rinse aid. Rinse aid is required for proper drying but will not improve effevtivness with plastics. Instruct customer on proper use and care. No leaks detected.

Near Carriage Loop, New Braunfels, TX 78132
Nathaniel B.

Nathaniel B.

Model WFC150M0EB1, Arrived on call for left front burner arcing safety issue, found left front receptical harness wires and rescptical melted just at the receptical and showed black arcing in infinite switch and part of the left front element the receptical melted to it replaced all 3 of these parts, not able to test due to unit is at front door and has no power cord on the unit, call complete.

Near Grover Cleveland Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WFC150M0EB1, Arrived on call for left front burner arcing safety issue, found left front receptical harness wires and rescptical melted just at the receptical and showed black arcing in infinite switch and part of the left front element the receptical melted to it replaced all 3 of these parts, not able to test due to unit is at front door and has no power cord on the unit, call complete.

Near Grover Cleveland Way, Manor, TX 78653
Joseph C.

Joseph C.

WRF989SDAM03 Arrived on site for “not cooling in fresh foods section, again/no ice” complaint. Called, and spoke with Rick, at techline(Ref# 7722346366). Checked icemaker and functioning as designed. Three way valve working as designed. Ordering new thermistor(fresh foods), evap cover and evap fan. Cleared ice from evap, so customer would have functioning unit until return date. Return for repairs on 07/03. No leaks detected, at time of service.

Near Garcia St, Austin, TX 78723
Dona W.

Dona W.

Arrived on site for unit leaking and not cleaning properly, found sump diverter leaking on to the floor. Found glass shards in sump area could have been cause of sump assembly leaking. Unit has signs of oversudsing as well below float. Home has extensive damage, builder was on site while technician present taking pictures for repair of flooring and baseboards. Will need pump and motor assy-329.68 and labor of dw350 214.99 + tax. Customer does not want to repair at this time. All water connections are dry. Collected 108.24 for diagnosis fee today.

Near Alamosa Drive, Georgetown, TX 78626
Arthur B.

Arthur B.

WRF989SDAE00 (French Door Dual Evaporator) - Arrived onsite to install reservoir and filter to complete repair on French door refrigerator. Removed reservoir and installed new filter. Reassembled. Turned water supply on. Water now dispenses. Icemaker calls for water. No other issues found. Customer is paying for water valve,icemaker from prior visit and remaining parts and labor today. All water connections were dry at time of service.

Near Cozie Cir, Waco, TX 76708
Lou S.

Lou S.

arrived on site to inspect refrigerator not cooling in rc and frost buildup in rc and fc. Upon further inspection, I found that the rc Evap had ice buildup and there was frost/ice buildup in the top of the fc. When opening the fc, the drawer was extremely heavy and weighted down. I advised the customer that due to the weight in the fc drawer, the door did not close all the way leaving s gap and allowing warm airflow to go inside which caused the ice buildup. Also advised that due to this issue, it caused the rc Evap to freeze up and restricted airflow which is why the rc is not as cool. The customer removed the heavy frozen food and placed it in a different unit. I quoted the customer RF100 $99.99 for the service/diagnostic fee and RF520 $50.00 to defrost the Evap for a total including tax of $162.36. Customer agreed to the service and paid in full. I defrost the Evap and tested the unit and the unit began to cool as expected and the rc airflow was good. No water leaks observed during

Near Pitkin Dr, Leander, TX 78641
Robert J.

Robert J.

WRT311FZDWO1 Arrived on job for complaints of not making ice and leaks. Found supply tube to icemaker not directly connected to icemaker. Water being dumped into freezer down back wall.

Near Ranch View Trail, Wimberley, TX 78676
Diego G.

Diego G.

Arrived on site. Checked for no heat issues. Found error code L2 for loss of voltage. Verify voltage everything checked OK. After further diagnosis found bad heater. Replaced heater, all functions tested OK. No leaks present. Job complete

Near Rush Creek, Canyon Lake, TX 78133
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for fresh food section not cooling properly, found freezer fan has 124 ac volts to it but not running even in test, replaced freezer fan and is know running as it should, then checked sensors, freezer got 50.9 k ohms at 2 degrees, fresh food sensor got 5.9 k ohms at 72 degrees, called whirlpool tech line and talked to butch, sensors are out of range for these readings, will order freezer sensor and fresh food harness with sensor and freezer fan cover due to it broke removing it , will reschedule for 7/5/18, no water leaks after repair today.

Near Mark Christopher Way, Manor, TX 78653
Nathaniel B.

Nathaniel B.

Model WRF535SWHZ00, Arrived on call for fresh food section not cooling properly, found freezer fan has 124 ac volts to it but not running even in test, replaced freezer fan and is know running as it should, then checked sensors, freezer got 50.9 k ohms at 2 degrees, fresh food sensor got 5.9 k ohms at 72 degrees, called whirlpool tech line and talked to butch, sensors are out of range for these readings, will order freezer sensor and fresh food harness with sensor and freezer fan cover due to it broke removing it , will reschedule for 7/5/18, no water leaks after repair today.

Near Mark Christopher Way, Manor, TX 78653
Dona W.

Dona W.

Arrived on site to replace shim on warped door. Removed ice bin and found unit has been making ice, found large ice build up in bin not allowing for auger to turn. Removed blockage and tested unit. Customer uses crushed ice, suspect ice was left in dispenser shoot causing air leakage and unit to ice up. Unit is making ice and dispensing ice now. Added shim on left hand door near switch unit lines up. All operations check good. All water connections dry.

Near Pin Oak Dr, Georgetown, TX 78628
Arthur B.

Arthur B.

WDT730PAHZ0 (Dishwasher) - Arrived onsite for customer complaint of dishes not dry my in dishwasher. Ran diagnostics and found error code F7E1 (Heater Error). Inspected element and found short near end of left side. Removed element and installed new replacement. Reassembled and ran automatic test cycle. Poured water on element and found heater is now working as intended. All codes cleared. No other issues found. All water connections were dry at time of service.

Near Speegleville Rd, Waco, TX 76712
Brandon C.

Brandon C.

Arrived on site for complaint of rattling noise, found unit was not level, but noise was not present at time of service. I leveled the unit, everything else tested good.

Near View Ridge Court, Austin, TX 78737
Robert J.

Robert J.

Ktdm354 replacement owl sensor

Near Ranch Rd 2325, Wimberley, TX 78676
Dona W.

Dona W.

Arrived on site for fridge not always staying cool, found temps in freezer at 2 degrees, fridge at 39 degrees at time of service, customer states that unit will frost up in freezer at different times as well. Airflow is good from freezer to fridge, will need to replace thermostat and adaptive defrost control due to icing up. Customer also has broken drawer and door shelving will need to replace on return. All water connections dry. Will return on Tuesday July 3,2018 Meat drawer-65.50 Door trim-36.29 tax 8.40total with tax 110.19 customer gave 100.00 cash today will collect rest on return.

Near Farm Dale Ct, Georgetown, TX 78626
Luis M.

Luis M.

Refrigerator-adjusted bracket and freezer door

Near Canus Dr, Austin, TX 78748
Arthur B.

Arthur B.

JFFCC72EFP00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of icemaker not working on French door refrigerator and ice container stuck. Found ice container had gotten hole in plastic ice base causing warm air to enter. Also found ice maker stuck mid harvest. Removed icemaker and ice container and installed new replacements. Reassembled. All checks ok. No other issues found. All water connections were dry at of service.

Near Shadow Mountain Dr, Waco, TX 76712
Daniel  A.

Daniel A.

MEDC200XW1 Dryer not heating intermittently. Verified voltage/hater operation. Replaced timer. Verified normal operation after service. Instruct customer on venting/fire hazard

Near Spur St, New Braunfels, TX 78130
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the door panel, kick panel and both friction pads. Tested unit and unit operated as designed. No water leaks observed during service. Job complete.

Near Casitas Dr, Austin, TX 78717
Brandon C.

Brandon C.

Arrived on site for washer not spinning clothes dry, found bad motor, customer is going to buy a new washer, cost of repair was not worth it to customer. Water lines were dry at time of service. Collected 108.24 on check

Near Stoneoak Ln, Austin, TX 78745
Joseph C.

Joseph C.

NTW4516FW1 Arrived on site for “leaking water from bottom of unit” complaint. Inspected unit and found gearcase shaft bent. Ordering new spin basket, gearcase and suspensions. Office will need to set return schedule, due to basket being expart. Shut off water to unit. No leaks detected, at time of service.

Near Cedarbrook Ct, Austin, TX 78753
Dona W.

Dona W.

Arrived on site for dispenser not allowing for rinse aid, found rinse aid clogged off inside hole. Removed and verified operations. All water connections dry, no errors unit running to spec. Have instructed that unit needs to be properly installed to avoid leaks or damage to unit.

Near Elesha Ln, , TX 76524
Connor M.

Connor M.

KFC022EVBL4 kitchenaid refrigerator Filter head-78.70 labor-189.99 arrived on site to test unit for water not dispensing. Traced water to filter head. Filter recently replaced. Diagnosed bad filter head. Ordering for return.

Near Lincoln St, Seguin, TX 78155
Lou S.

Lou S.

arrived on site to inspect cooktop bridge not working. Upon arrival, the customer advised that she bought a cast iron bridge for her Jenn Air and it doesn't work appropriately. Tested the unit on the bridge side, but found that the bottom of the griddle was not a flat surface and not making a good connection to the cooktop. I moved the griddle slightly down towards the left front burner and the front burner began to heat but the back burner showed error code and was not heating. I advised the customer of the issue with the griddle and that she needs to purchase a griddle with a flat bottom and won't be able to use a reversible griddle. Job completed.

Near Travisso Parkway, Leander, TX 78641
Luis M.

Luis M.

Ice machine-replaced failed drain pump

Near Palos Verdes Dr, Lakeway, TX 78734
Daniel  A.

Daniel A.

MEDX655DW1 Dryer not coming on. Defective push to start switch. Verified voltage. Replaced PTS switch. Verified normal operation after service Instruct customer on venting/fire hazard

Near Callaway, San Antonio, TX 78260
Connor M.

Connor M.

WSF26C2EXW01 whirlpool refrigerator Arrived on site to test unit for not dispensing ice. Found coupling on ice bin missing teeth, and plastic retainer on ice chute broken. Will need to replace ice been a d ice chute.

Near County Rd 403, Seguin, TX 78155
Dona W.

Dona W.

Arrived on site for no fill condition, found water level switch not sensing unit was empty or full. Not allowing for water flow. Replaced water level switch and verified unit is no filling, washing spinning and draining. No errors found. All water connections dry.

Near S 31st St, Temple, TX 76504
Connor M.

Connor M.

MVWX655DW1 maytag washer Arrived on site to test unit for not washing and overflowing. Found aggitater spinning when basket is supposed to be spinning. Drive hub stripped. Control not always responding. Will need to replace both parts. If another tech returns, control is necessary for repair

Near Zaragoza St, Seguin, TX 78155
Joseph C.

Joseph C.

LSQ9030PQ1 Arrived on site for “washer does not spin or drain” complaint. Inspected unit and found door switch faulty. Removed and replaced door switch. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Doe Valley Ln, Austin, TX 78759
Arthur B.

Arthur B.

WFW9250WW00 (Front Load Washer) - Arrived onsite for customer complaint of front load washer making loud grinding noise when spinning and bellow clamp came off. Spun inner basket and found bearing grinding and inner basket loose. Advised customer that unit will need new tub assembly. Advised customer that AHS must approve parts and labor before we can proceed. OF to contact customer. All water connections were dry at time prior of service.

Near Viola Dr, Killeen, TX 76542
Daniel  A.

Daniel A.

MET8720DS00 Ref element not heating entirely. Defective element. Replaced right front element. Checked wiring/main top. Verified normal operation after service. Checked other elements

Near Foggy Meadows St, San Antonio, TX 78260
Kevin B.

Kevin B.

Arrived on site and found Bellow has a hole in it, took one picture. Quoted customer for Bellow $160.16 total labor FL370 $229.99, after replacement ran a diagnostic cycle and leaking has stopped and no further repair is required at this time. No water leaks from connections at time of service, job complete.

Near Long Champ Dr, Austin, TX 78746
Brandon C.

Brandon C.

Arrived on site for microwave door not opening, I found control panel housing was broken at actuator level, part has been discontinued and not available anywhere.

Near Chateau Ave, Austin, TX 78734
Connor M.

Connor M.

GHW9150PW0 whirlpool washer Arrived on site to test unit for not starting cycle. Found hot water valve not allowing water in. Confirmed water too unit. Found calcium build up in screen clean sediment screen and tested unit. Unit working properly, no leaks detected.

Near Red Oak Ct, Seguin, TX 78155
Thomas L.

Thomas L.

Near Palomino Pl, Liberty Hill, TX 78642
Joseph C.

Joseph C.

WFC7500VW1 Arrived on site for “A10 error code” complaint. Inspected unit and found debris in drain pump. Removed debris from drain pump. Tested unit. Unit is now performing as designed. No leaks detected, at time of service.

Near Bowie St, Austin, TX 78703
Luis M.

Luis M.

Refrigerator -replaced ice box fan

Near John Simpson Trail, Austin, TX 78732
Arthur B.

Arthur B.

MZD2766GES (SxS Refrigerator) - Arrived onsite for customer complaint SxS refrigerator not cooling in RC section and loud noises when attempting to dispense ice. Found FC section cooling properly. Found damper not opening allowing air from FC section to enter RC section. Also found when attempting to dispense ice, solenoid that open door chute makes a loud noise. Also found ice dispenser motor not turning as well. Upon parts lookup; part 61005044 (Damper) is NLA. Advised customer of finding and AHS will determine next steps. No other found at this time. All water connections were dry at time of service.

Near Granex Dr, Killeen, TX 76542
Dona W.

Dona W.

Arrived on site to replace main control and user interface. Unit was damaged by roaches infestation inside control. Replaced user interface and control and ran unit through diagnostics, no errors. Verified operations are good and all water connections dry.

Near Rattlesnake Trail, Belton, TX 76513
Robert J.

Robert J.

W10820043 Arrived on job to replace drive block and coupling. After replacement of agitator found the top of drive shaft not locked in to drive block allowing the tub to drag in spin. Will need to replace drive

Near Dulcet Dr, Austin, TX 78745
Brandon C.

Brandon C.

Arrived on site for left rear burner not working, found burner to be faulty and infinite switch had a loose connection, I replaced burner and fixed connection, unit tested good.

Near Picea Dr, Lakeway, TX 78734
Lou S.

Lou S.

arrived on site to install previously diagnosed and ordered parts. Removed and replaced the motor/fan and tested the unit. Unit operated as designed and no more noise. I arrived with two fan motors W10860984 and one of the parts was defective as one of the connectors was broken off. I was able to use the other fan motor. Job completed.

Near Bold Sundown, Liberty Hill, TX 78642
Connor M.

Connor M.

WTW4815EW0 whirlpool washer Arrived on site to test unit for not powering on. Found unit non responsive. Confirmed proper voltage to control. Will need to replace control board.

Near Westview Ln, Martindale, TX 78655
Thomas L.

Thomas L.

Arrived on site for sensor failure.sensor was shorted. Replaced. Tested. Unit now heats without failure code.

Near High River Ranch Dr, Liberty Hill, TX 78642
Diego G.

Diego G.

Arrived on site. Check for leak issues. Found water leaking from freezer compartment from drain. Installed P-trap assembly for drain. Unclogged drain and adjusted feet for refrigerator. No leaks present. Job complete

Near Rio Sabinal, San Antonio, TX 78259
Dona W.

Dona W.

Arrived on site for f5e3 error, ran unit through diagnostics and found lid latch is locking, control is not sensing when lid is latched or unlatched. Replaced main control, calibrated control and ran cycle to verify that unit is running to specifications. All operations check good, all,water connections are dry.

Near Sparta Rd, Belton, TX 76513
Brandon C.

Brandon C.

Arrived on site for front right burner not working, I replaced front right burner, unit tested good.

Near Malabar St, Lakeway, TX 78734
Rudy D.

Rudy D.

Near Standing Bear St, San Antonio, TX 78242
Thomas L.

Thomas L.

Arrived on site for frosting in fresh food section and no ice from upper icemaker. Icemaker had failed drive motor. Replaced it. Frosting was from food blocking door from closing, all water connections were dry

Near Matheson Dr, Leander, TX 78641
Arthur B.

Arthur B.

MEDE300VW0 (Dryer) - Arrived onsite for customer complaint of dryer making loud noises when tumbling. Also complained of long dry time. Test unit and found good heat. Advise to have house ventilation checked. Removed blower fan cover and found blower wheel warped. Ordering new blower wheel and motor just in case shaft is bent. R/S next available Tuesday 7/3. Dryer vent and lint trap was clean at time of service.

Near Lakecrest Dr, Killeen, TX 76549
Joseph C.

Joseph C.

WFE515S0ES0 Arrived on site for “broken cooktop” complaint. Inspected unit and found cooktop broken. Removed and replaced cooktop. Parts are $346.82. Labor is $209.99(CO230). Office has already collected fees(per notes). Unit is performing as designed.

Near S Lamar Blvd, Austin, TX 78704
Connor M.

Connor M.

JFFCC72EFS00 jennair refrigerator File number-7722339714 arrived on site to test unit for water not dispensing. Flund same as last time, when removing and reinstalling filter it would work. Contacted techline and was told to reduce flow at supply. Reduced flow at supply until we were getting 1oz per second. Filled up a 12 ounce cup in 12 seconds. Unit working properly, no leaks detected.

Near Westin Hls, New Braunfels, TX 78132
Kevin B.

Kevin B.

Arrived on site and found 3rd/upper rack rails are broken. Will need to bring them both back to correct issue. Will also bring back sound blanket, ran a diagnostic cycle and confirmed dishwasher functions are operating properly. No water leaks from connections at time of service, job complete.

Near Lost Creek Blvd, Austin, TX 78746
Arthur B.

Arthur B.

MHW6000XR2 (Front Load Washer) - Arrived onsite to install MCU and latch to front load washer from my prior visit’s diagnosis. Removed defective parts and installed new replacements. Reassembled. Clear error codes and tested unit. Unit fills,agitates,drains and spin as intended. No other issues found. All water connections were dry at time of service.

Near Terry Dr, Copperas Cove, TX 76522
Brandon C.

Brandon C.

Arrived on site for dry making loud squeaky noise, found idler wheel was stuck. I replaced dryer repair kit, unit tested good. Vent was clear at time of service.

Near Raynham Hill Dr, Austin, TX 78738
Joseph C.

Joseph C.

MT4155SPS5 Arrived on site for “turntable not turning” complaint. Per previous diagnosis, removed and replaced turntable motor and shaft. Tested unit. Unit is performing as designed.

Near Georgia Lee Drive, Austin, TX 78704
Lou S.

Lou S.

arrived on site to inspect dishwasher not drying dishes. Upon further inspection, I found moisture on the inner door and inside the tub. The customer advised that they switched detergents to a liquid gel as apposed to pods. I advised the customer to run their hot water tap unit the water was extremely hot and then turn the unit on to allow the entering water to be hot and not have to warm up. I tested the unit in diagnostics and the unit operated as designed. After the unit filled, I felt the water and it was very hot. During testing, I opened the unit door and found soap suds in the water. I advised the customer of my findings and advised to cut back on detergent use even more; approximately two teaspoons is the most needed. I contacted Techline and spoke to Ron who advised the ruin the tap water until the water was hot then turn the unit on. He advised the check the drain tube and make sure that it was installed correctly and I advised that it was. I advised Ron that the element was

Near Grand Oaks Ln, Georgetown, TX 78628
Dona W.

Dona W.

Arrived on site for unit leaking, found detergent dispenser and bleach dispenser leaking water when unit is filling causing water to go around edges and look as though unit is leaking underneath. Will need to replace both dispensers and bezels may be needed when removing dispensers. Will bring valve on return visit but did not see any leakage at this time. No signs of leakage from pumps or tub. Water connections are dry. Rescheduling repair for 7/2/18- Tuesday.

Near Sorento Cir, Temple, TX 76502
Nathaniel B.

Nathaniel B.

Model WRX735SDBM00, Arrived on call for not dispensing ice found i e bucket has large clumps of ice and fill cup is frozen, will need valve and ice,maker due to ice buildup in head of the ice maker, installed ice maker and valve and ice maker cycled and filled with water, customer to allow for 24-48 hours for proper ice production, also customer to dump first batch of ice and then use ice from then on, no water leaks after repair, call complete.

Near Lookout Cir, Hutto, TX 78634
Nathaniel B.

Nathaniel B.

Model WRX735SDBM00, Arrived on call for not dispensing ice found i e bucket has large clumps of ice and fill cup is frozen, will need valve and ice,maker due to ice buildup in head of the ice maker, installed ice maker and valve and ice maker cycled and filled with water, customer to allow for 24-48 hours for proper ice production, also customer to dump first batch of ice and then use ice from then on, no water leaks after repair, call complete.

Near Lookout Cir, Hutto, TX 78634
Thomas L.

Thomas L.

Arrived on site for water level failure. Replaced water level switch. Control still thinks unit is full of water and isn’t cycling off drain pump. Office to reschedule as control is not stock at our distributors. Water connections were dry

Near Emily Cove, Cedar Park, TX 78613
Diego G.

Diego G.

Arrived on site. Check for runtime issues. Temperature in refrigerator at 37° and freezer at 0°. Ran diagnostic test and verified working thermistors in refrigerator and freezer compartment. Tested all fans all checked OK. Removed freezer back panel and verified good frost pattern over evaporator and took picture on SD-QuickPic. Instructed customer that refrigerator fan stays on most of the time but compressor won’t run. All functions tested OK and unit is working as designed. No leaks present. Job complete

Near Bobbins Ridge, San Antonio, TX 78260
Connor M.

Connor M.

WRB322DMBW whirlpool refrigerator Arrived on site to test unit for ice maker not working. Found voltage to ice maker but not advancing when forced. Replaced icemaker. Unit calling for water but not filling. Confirmed no plumbing issue. Replace water valve and tested unit. Unit working properly, no leaks detected.

Near Pleasant View Way, Canyon Lake, TX 78132
Arthur B.

Arthur B.

WTW8040DW4 (Top Load Washer) - Arrived onsite for customer complaint of top load washer grinding when agitating. Removed wash plate and found coins in between wash plate and inner basket. This is cause of the grinding noise. Also found bolt underneath loose as well. Tighten bolt using blue loctite. Ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.

Near Hempel Dr, Copperas Cove, TX 76522
Steve C.

Steve C.

Arrived on site for the door goes back up when opening the door. Tested the unit and found the door springs were at the tight setting. Readjusted the springs and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Minerva Cove, Round Rock, TX 78665
Steve C.

Steve C.

Arrived on site for the door goes back up when opening the door. Tested the unit and found the door springs were at the tight setting. Readjusted the springs and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Minerva Cove, Round Rock, TX 78665
Jerry C.

Jerry C.

WTW5640XW3 Arrived to inspect no spin. I found the bearings very rough and there were signs of seal rupture within the gear case and motor area. I entered service test mode and found F7E6, F7E5 codes stored. I quoted the customer for the gear case, cam kit, and actuator and removed and replaced the listed parts. I calibrated the unit after centering the basket within the chassis and tested. Operational test good, no leaks observed during service.

Near Doe Run, Georgetown, TX 78628
Dona W.

Dona W.

Arrived on site for no functionality on unit, found open thermal fuse. Replaced thermal fuse and checked units airflow, temperature, all cycles are checking good. Airflow is good, units temperatures are not excessive. Units thermal fuse had been replaced 7/26/17 still under one year warranty. No charge Dryer ducting clear.

Near Royal View Rd, Salado, TX 76571
Wesley P.

Wesley P.

Near S Frontier Ln, Cedar Park, TX 78613
Lou S.

Lou S.

arrived on site to inspect dryer noises. Upon arrival, the customer advised that the dryer makes a "chirping" noise and the dryer was already turned on. While the dryer was running, I could hear a faint chirping noise. I continued to listen to see if I could tell where it was coming from. I opened the lid and ran the unit and the unit did not squeak. I verified that the noise is not coming from the dryer kit. I removed the lint trap and listened and could hear the chirping noise. I removed the backing from the unit and removed the lint trap chute and turned the unit I and the noise did not duplicate. I put the unit back together and a back into place and the chirping noise started again. The noise is not a motor type noise and I believe it is a metal on metal type squeaking/chirping noise. I contacted Techline and spoke to Chris and advised him of my finding and he did not have a solution for the issue. File# 7722337793. I advised the customer of the information I received from techlin

Near Holiday Creek Ln, Georgetown, TX 78633
Steve C.

Steve C.

Arrived on site for the unit is leaking water. Found the drain pump was not attached properly and cause a leak. Found the sump and motor is defective due to the drain pump will not attach properly. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Ponce De Leon Pass, Round Rock, TX 78665
Brandon C.

Brandon C.

Arrived on site for customer complaint of moisture under unit, found excessive soap being used causing suds to leak out of door, instructed customer to use less soap and clean the washer on cleaning cycle. Also found f08e01 error code, fill valve taking to long to fill, Paul and I replaced fill valve, unit tested good. Water lines were dry at time of service.

Near Spanish Oaks Club Blvd, Austin, TX 78738
Arthur B.

Arthur B.

WTW7340XW2 (Too Load Washer) - Arrived onsite for customer complaint of top load washer getting error code Sd when doing wash cycle. Confirmed F71 error (Suds) error codes. Removed inner basket and found no obstruction. Ran automatic test cycle. Unit completed successfully. No other issues found. All water connections were dry at time of service.

Near Velma Dr, Killeen, TX 76542
Connor M.

Connor M.

WTW8540BW whirlpool washer Arrived on site to test unit for leaking from under unit and whistleing during spin. Found evidence of suspension failure, basket is leaning. Valve slightly overfilling bleach dispenser. Whistleing is coming from stator. Baskets shakes in spin. Ordering all related parts. Will need two hours. Call needs autho. Office to schedule directly.

Near Copper Creek, New Braunfels, TX 78132
Thomas L.

Thomas L.

Arrived on site for frost in freezer section. Temp was 22 but customer had just emptied freezer for us. Fresh food section was 36 degrees. Found full condenser and vacuumed it out. All operations were normal. All rests for sensors, fans, ice maker passed. Customer has seen meats totally go defrosted but no sings of that type of cooling problem today. All water connections were dry.

Near Bovina Dr, Leander, TX 78641
Wesley P.

Wesley P.

Replacing the drawer rails in a freezer. Unit now engages and closes without problems.

Near Zachary's Run, Cedar Park, TX 78613
Joseph C.

Joseph C.

WRF555SDFZ02 Arrived on site for “shelf mount not installed correctly” complaint. Inspected unit and found wall mounted peg, for lower shelf, installed in reverse and not letting drawer shelf sit securely. Reinstalled peg in correct configuration. Unit is performing as designed. No leaks detected, at time of service.

Near Constanta Drive, Austin, TX 78753
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Arrived on call for unit making a noise when trying to spin inner drum of washer by hand slow sounds like change in the inner drum, per cs service manager this noise is normal then ran unit in a spin and drain and can not hear the noise, the noise when spinning inner drum by hand is normal, found no loose change noise when running a drain and spin which is normal, per cs service manager the inner tubes have bearings in them which will get loose change noise when in a very slow spin or if inner drum is moved by hand and noise in spin is normal, no parts needed, call complete.

Near Taylor Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WFW75HEFW0, Arrived on call for unit making a noise when trying to spin inner drum of washer by hand slow sounds like change in the inner drum, per cs service manager this noise is normal then ran unit in a spin and drain and can not hear the noise, the noise when spinning inner drum by hand is normal, found no loose change noise when running a drain and spin which is normal, per cs service manager the inner tubes have bearings in them which will get loose change noise when in a very slow spin or if inner drum is moved by hand and noise in spin is normal, no parts needed, call complete.

Near Taylor Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WED6200SW1, Arrived on for noise from dryer, installed repair kit and idler and noise is gone, collected remaining balance of 187.88, dryer wall vent is clear, customer to have wall vent cleared every 6 months.

Near Taylor Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model WED6200SW1, Arrived on for noise from dryer, installed repair kit and idler and noise is gone, collected remaining balance of 187.88, dryer wall vent is clear, customer to have wall vent cleared every 6 months.

Near Taylor Rd, Elgin, TX 78621
Joseph C.

Joseph C.

WED5000DW2 Arrived on site for “unit not heating” complaint. Inspected unit and found high limit thermostat blown, due to clogged vent line. Removed and replaced high limit thermostat. Disassembled unit to clean our massive amount of trapped lint. Left unit unplugged, with instructions to not run unit until venting has been opened up. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.

Near Crownover St, Austin, TX 78725
Arthur B.

Arthur B.

WTW4616FW1 (Top Load Washer) - Arrived onsite for customer complaint of water overfilling on top load washer. Ran service test and found no error codes. Calibrated unit. Unit calibrated successfully. Observed a fill on auto sensing. Found unit fills as intended. Advised customer on how unit operated and fills. No other issues found. All water connections were dry at time of service.

Near FM2657, Briggs, TX 78608
Nathaniel B.

Nathaniel B.

Model MFI2568AEB, Arrived on call for both sections getting warm and temp alarm did not sound when temps got warm, found compressor is very hot and when compressor trys to kick on draws 8.4 amps and then kicks off, checked compressor windings and got 4.6, 5.4, 3rd reading could not get a steady reading, used a good used test relay and still drawing 8.4 amps and kicking off on overload, will need compressor, access valve and uv drier, will need autho. Office will reschedule with customer if autho. Is approved, left the unit unplugged. Also will need dispenser control and main board due to temp alarm did not sound until 6 hours after unit was warmer than room temp, no water leaks at time of call. Unit will need autho. For repair.

Near Albert Voelker Rd, Elgin, TX 78621
Nathaniel B.

Nathaniel B.

Model MFI2568AEB, Arrived on call for both sections getting warm and temp alarm did not sound when temps got warm, found compressor is very hot and when compressor trys to kick on draws 8.4 amps and then kicks off, checked compressor windings and got 4.6, 5.4, 3rd reading could not get a steady reading, used a good used test relay and still drawing 8.4 amps and kicking off on overload, will need compressor, access valve and uv drier, will need autho. Office will reschedule with customer if autho. Is approved, left the unit unplugged. Also will need dispenser control and main board due to temp alarm did not sound until 6 hours after unit was warmer than room temp, no water leaks at time of call. Unit will need autho. For repair.

Near Albert Voelker Rd, Elgin, TX 78621
Lou S.

Lou S.

arrived on site to inspect clothing articles stuck in agitator. Upon arrival, I found that a bed sheet had gotten caught in the agitator. I removed the agitator and the sheet and found that some pieces on the bottom of the agitator had broken off. I replaced the agitator and tested and unit operated as designed. No water leaks observed during service. Job completed.

Near Lindero Pass, Georgetown, TX 78633
Daniel  A.

Daniel A.

WED7000DW0 Dryer had burning smell. Not running. Defective motor. Bearing defective. Removed blower wheel. Replaced motor. Instruct customer on venting/fire hazard. Normal operation after service

Near Encino Summit, San Antonio, TX 78259
Arthur B.

Arthur B.

WTW5800SW0 (Top Load Washer) - Arrived onsite for customer complaint of agitator not moving when running. Removed dispenser and found agitator stripped. Was able to remove agitator bolt and removed faulty agitator assembled. Installed new replacement. Tested unit. Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service.

Near Ogletree Pass, Copperas Cove, TX 76522
Diego G.

Diego G.

Arrived on site. Check for cooling issues. Found unit completely off. Bypass thermostat and everything kicked on just fine. Replace thermostat, all functions tested OK. No leaks present. Job complete

Near River Bend Pl, Spring Branch, TX 78070
Paul R.

Paul R.

Whirlpool Dryer Model WGD8500DW4. Arrived onsite for the dryer with the door not shutting. I found the door catch broken. I replaced the catch and the door is closing as designed. Call complete.

Near Crestone Stream Dr, Lakeway, TX 78738
Kevin B.

Kevin B.

Arrived on site and found wash LED is solid and nothing is happening. Set washer into diagnostic cycle and found Saved error code for No fill/long fill also found half an inch of water in washer pan, took pictures. Spoke with tech line SR7722327033. Filled the washer while it was tilted back until water level covered gear case and drain pump connections on the bottom of the tub and there’s no leaking. Ran an automatic test cycle and no water was added to the pan. Removed control panel and activated both valves and neither are leaking or cracked. Could not duplicate where water came from, requested that customer continue to observe it. Tech line recommended running a calibration cycle because control was just replaced. Automatic test cycle completed again and requested that customer monitor machine for continued correct operation. No water leaks from connections at time of service, job complete.

Near Vermillion Marble Trail, Buda, TX 78610
Thomas L.

Thomas L.

Near Polo Bend, Georgetown, TX 78626
Connor M.

Connor M.

MVWB765FW0 maytag washer Arrived ln site to test unit for not filling all the way on deep water wash. Replaced control and tested unit. Unit now filling properly. No leaks detected.

Near Emily Ln, Seguin, TX 78155
Joseph C.

Joseph C.

WFW85HEFC1 Arrived on site for “control panel not working” complaint. Inspected unit and found display changes multiple times with one press of start button. All connections are secure and unit is getting proper voltage, at correct polarity. Spoke with Ed, at tech line.Ref# 7722333170. Suggestion was made, that unit may be experiencing interference from local airport or radio operations. Ed recommended ferrite choke, for mitigating possible interference. Ordering new control panel, harness and control, as well. Return for repairs on 07/05. No leaks detected, at time of service.

Near Boyle Drive, Austin, TX 78724
Dona W.

Dona W.

Arrived on site to replace timer that would not supply to motor, replaced timer, unit is now running, and heating. Checked temperatures and air flow, all operations check good. Ducting is clear.

Near Kingsbury Dr, Temple, TX 76502
Brandon C.

Brandon C.

Arrived on site for unit not washing or heating, found wash motor was bad, also found heater circuit to be good but no heat, found control board to be bad, I replaced sump and control, unit tested good. Water lines were dry at time of service.

Near Morgan Hill Dr, Dripping Springs, TX 78620
Connor M.

Connor M.

KFIV29PCMS00 kitchenaid refrigerator Arrived on site to test unit for not cooling. Found freezer at room temp and rc at 48. Confirmed leak in rc evap. Compressor running very hot. Replaced compressor and updated evap. Unit held vacuum. Proper forst pattern in both sections. Unit working properly, no leaks detected.

Near Barbarosa Rd, Seguin, TX 78155
Nathaniel B.

Nathaniel B.

Model KUDS30FXSS8, Arrived on call for leaking water under dishwasher, 5-1 which is door stuck open error, 10-1 which is a dispenser electrical problem, 6-4 which is float switch open error, , checked float switch and is good, also door switch checks good, also dispenser all checked good, instructed customer not to allow anything to get stuck under float or on top of float switch float, replaced door gasket due to leaking a little water from the bottom corners of the doors were gasket would seal to the door, ran dishwasher again and retested and no leaks after repair, reinstalled dishwasher and tested again after leveling dishwasher and no leaks from dishwasher door, gave customer instruction on soap and rinse aid use, rinse aid set to 1 on dispenser and not to use the pod soap packs its to much soap and to switch to liquid and start with 1 tablespoon and if still suds reduce to 1 teaspoon of liquid dishwasher soap and must run hot water at sink before starting dishwasher. No leaks

Near Winchester Rd, Bastrop, TX 78602
Nathaniel B.

Nathaniel B.

Model KUDS30FXSS8, Arrived on call for leaking water under dishwasher, 5-1 which is door stuck open error, 10-1 which is a dispenser electrical problem, 6-4 which is float switch open error, , checked float switch and is good, also door switch checks good, also dispenser all checked good, instructed customer not to allow anything to get stuck under float or on top of float switch float, replaced door gasket due to leaking a little water from the bottom corners of the doors were gasket would seal to the door, ran dishwasher again and retested and no leaks after repair, reinstalled dishwasher and tested again after leveling dishwasher and no leaks from dishwasher door, gave customer instruction on soap and rinse aid use, rinse aid set to 1 on dispenser and not to use the pod soap packs its to much soap and to switch to liquid and start with 1 tablespoon and if still suds reduce to 1 teaspoon of liquid dishwasher soap and must run hot water at sink before starting dishwasher. No leaks

Near Winchester Rd, Bastrop, TX 78602
Arthur B.

Arthur B.

GI7FVCXWY00 (French Door Refrigerator) - Arrived onsite for customer complaint of no cool issue inside RC section. Checked temperature in both sections. Found FC @ 3F, RC @ 48F. Found evaporator fan motor in icebox pulsating. Also found no ice production as well. Unit will need new control, icemaker and icebox fan to complete repair. Customer advised that he does not want unit repaired. Advised customer to contact AHS regarding issue. Will order part and OF to R/S once AUTHO is given. All water connections were dry at time of service.

Near Cr 3150, Kempner, TX 76539
Lou S.

Lou S.

arrive on site to inspect no water going into dishwasher. Upon further inspection, I placed the unit in diagnostics and tested. The unit filled with water, but the sump/motor did not come on. The drain pump and heating element worked as designed. I removed and replaced the sump/motor assembly and tested the unit and it operate as designed. No water leaks observed. Job completed.

Near Vaughn Street, Georgetown, TX 78628
Dona W.

Dona W.

Arrived on site to replace faulty user interface. Replaced interface, started load verified unit is working correctly, all water connections dry. Part-247.45 Labor-tl180-90.00 tax-27.84 Total-365.29 collected 365.29 on card.

Near W Fm 93, Temple, TX 76502
Daniel  A.

Daniel A.

MAV7357AWQ Not draining/spinning. Defective bearing on drain pump. Removed belt/front panel. Replaced defective drain pump. Checked water inlet and drain hoses. No leaks detected. Normal operation after service

Near Samantha Dr, Schertz, TX 78154
Thomas L.

Thomas L.

Arrived on site ice condition. Found 3 wires broken at the freezer door hinge and others frayed. This is killing power to icees.unit will need new freezer door. Door $1300 Work $249.99 Customer will contact manufacturer for assistance. 800-252-1301

Near Holiday Creek Ln, Georgetown, TX 78633
Scott  M.

Scott M.

Door lock , wall oven .

Near Archeleta Blvd, Austin, TX 78739
Scott  M.

Scott M.

Front load washer , door locked and drain pump burned out

Near Mandevilla Dr, Austin, TX 78739
Thomas L.

Thomas L.

Installed loose door for builder

Near Holiday Creek Ln, Georgetown, TX 78633
Arthur B.

Arthur B.

MAH8700AWW (Front Load Washer) - Arrived onsite for customer complaint of front load washer “walking” when spinning. Tested unit and found leg were not level to floor. Also found unit sits on laminate floors. Adjusted feet to secure to floor. Advised customer to buy corque board or rubber feet to place under legs to prevent walking. Unit works as intended. All water connections were dry at time of service.

Near Tiger Dr, Killeen, TX 76549
Lou S.

Lou S.

arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found that the water tube was dispensing into the ice maker, but the ice maker was not working. I used my jump wire from ports T to H and the ice maker motor did not engage. I jumped ports L to V and the water entered the ice maker. I removed and replaced the ice maker, due to the unit not operating, and tested the ice maker. The unit began to operate as designed. No water leaks observed during service. Job completed.

Near Cinnamon Teal lane, Leander, TX 78641
Joseph C.

Joseph C.

WRS571CIDM01 Arrived on site for “not dispensing ice” complaint. Inspected unit and found ice hopper seat floor with loose screws and not allowing drive gears to seat properly. Tightened screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service.

Near Lazy Creek Dr, Austin, TX 78724
Dona W.

Dona W.

Arrived on site for f7 e1 error, found keypad is stuck on control. Will need to replace control assy. Ran through quick test found duplicated error and f8e1 error for stuck key on keypad. Unit is unplugged, Rescheduling for Monday 7/2/18 Part is 387.57 Labor pr230 219.99 tax 50.12 total of 657.68 Customer paid half of total collected 328.84 in check form check #1138 will collect other 328.84 at next visit.

Near Sam-Neil Ln, Salado, TX 76571

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