Local Reviews

Appliance Express Rated 4.9 out of 5 stars based on 4455 customer reviews

Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS Arrived on site to test unit for unit getting to 400 when set at 350. Test unit and found unit getting to 434 when set at 350. Replaced sensor test unit and unit test good job complete.

Near Eagle Brook Ln, Buda, TX 78610
Brandon C.

Brandon C.

DISHWASHER MAYTAG MDB4949SDM1 "Arrived on site for customer complaint of dishwasher spray arms filling with food particles, instructed customer to prewash dishes better and use cleaning solution. Tested unit, filled washed, heated, and drained properly. I also adjusted the drain hose, creating a loop under sink before it ties into disposal."

Near W Cave Loop, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived on site and tested unit. Found ice would clog in the ice chute after getting crushed ice then switching to cubes. Tested ice door and found it to be closing too fast. Installed new ice door and tested. Issue only occurred once called tech line #7723343968. Operation is normal and ice can catch intermittently when dispensing. Unit working properly. Job complete

Near S Winding Way, Buchanan Dam, TX 78609
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose and dishwasher that is not washing or draining. Tested unit and found circulation pump shorted out. Short was caused by Pinch wires in the door which is also damaged oh WI and main control. Main control, oh WI, and wiring harness Will need to be replaced to complete repairs. Also will bring pump with me incase it was damaged during diagnostics or faulty from factory, as new pump wouldn’t run normally during testing. Instead it was stuttering heavily. Return date set for 11/9/18. ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor) and 1 W11084121 (sensor) and 1 W11227372 (HARNESS)"

Near Partridge Bend Dr, Austin, TX 78729
James C.

James C.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and inspected unit. Found spots on door to be rust. Installed new outer door and checked for proper fit. Unit tests good. Job complete

Near Cross Mountain Trail, Georgetown, TX 78628
Brandon C.

Brandon C.

RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to replace burner valves, I replaced burner valves, unit tested good."

Near Dayridge Dr, Dripping Springs, TX 78620
James C.

James C.

REFRIGERATOR WHIRLPOOL MSB27C2XAM00 "Arrived on site and tested operation. Customer stated the unit quit cooling the day after he started getting water from the ice dispenser. Found that the start device had come unplugged due to,a bad connector on the harness. Installed new harness and tested operation. Unit working properly and all water connections dry at time of service. Job complete"

Near Big Bend Trail, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of dishwasher not drying, I ran diagnostic test cycle, found heating circuit to be good. Instructed customer to use rinse aid, and let them know what to expect out of a plastic tub dishwasher. No error codes were present in diagnostic mode, unit tested good no leaks."

Near Deerfield Rd, Dripping Springs, TX 78620
Arthur B.

Arthur B.

DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of dryer not powering on. Checked incoming voltage and found no voltage. Checked breaker and found 1 pole of the breaker tripped. Was able to reset breaker. Unit powered up. Tested unit. Unit now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Ottowa Ct, Fort Hood, TX 76544
Joseph C.

Joseph C.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced left fresh foods door. User interface broke upon extraction. Ordering new side interface. Manually filled ice tray with water. Unit is performing as designed. No leaks detected' at time of service. Return for repairs on 11/08.; ordrng 1 W11039890 (cntrl-elec)"

Near Farm to Market Rd 1704, Elgin, TX 78621
Arthur B.

Arthur B.

WASHER WHIRLPOOL WTW5000DW1 Arrived for customer complaint of top load washer not agitating or spinning. Ran diagnostics and found error code F7E6 (Motor Error). Tilted unit up and found red wire to capacitor broken. Was able to secure wire back to harness and reassembled. Clear error code and ran calibration. Unit completed successfully. No other issues found. . All water connections were dry at time of service.

Near Grizzly Trail, Harker Heights, TX 76548
Arthur B.

Arthur B.

WASHER MAYTAG MHWE200XW00 "Arrived onsite to install MCU and shocks to front load washer from my prior diagnosis. Removed faulty MCU and shocks. Installed new replacements. Reassembled and tested unit. Unit fills,washes,drain and spins as intended. Tub now sits as intended as well. All water connections were dry at time of service."

Near Grandstaff Dr, Fort Hood, TX 76544
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for light not coming on. Test unit and found bad co tell board. Ordering new board W10892389 rescheduled for 11/8 ; ordrng 1 W10892389 (CONTROL BOARD )

Near Bebee Rd, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL ASD2575BRS01 Arrived onsite to remove and replace ice door to SxS refrigerator from prior tech’s diagnosis. Removed faulty ice door and installed new replacement. Reassembled. Leveled door per customer request. Door now aligned. No other issues found. All water connections were dry at time of service.

Near Viewcrest Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WML55011HS0 Arrived on site to test unit for unit not heating. Test unit and found unit not heating due to bad magnetron diode and capacitor. Ordering new magnetron W11213359 and new thrmst W11125676 office to reschedule ; ordrng 1 W11125676 (THERMOSTAT ) and 1 W11213359 (MAGNETRON )

Near Meadow Ln, Martindale, TX 78655
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived on site for microwave sparking at door switches intermittently. Tested unit and open and closed door several times, was not able to recreate failure. Gained access to door switches and found on NC/NO switch that connector was bent down and possible making contact with other connector. Adjusted connector and tested unit. All tested good at time of service."

Near S Brook Dr, Leander, TX 78641
Jerry C.

Jerry C.

RANGE WHIRLPOOL WFG550S0HZ0 WFG550S0HZ0 Arrived to inspect incorrect flame height. Both LR and RR burners would intermittently go out went turned to the Lowe’s setting during testing. I adjusted flame low height and tested. I tested all other functions of the unit and it operated as designed. No gas leaks detected during service.

Near Bonnet Blvd, , TX 78628
James C.

James C.

WASHER ROPER RTW4516FW1 Arrived on site and tested operation. Found no fill/ long fill fault. Ran automatic diagnostics and the valves are both making a loud buzzing noise with water tackling in. Called tech line to document and spoke to Kevin #7723344998. Unit will need new valve to repair. All water connections dry at time of service ; ordrng 1 W11210459 (VALVE)

Near TX-29, Buchanan Dam, TX 78609
Dona W.

Dona W.

DRYER SAMSUNG DV45H7000EW/A2 Unit was brought in to AEX office. Unit was no longer heating. Found open thermostat caused by heating element starting to expand to duct. Replaced duct assy. No electrical outlets are available to check unit. New element and thermostat ohm good. MS quoted customer price over the phone and office will collect payment. Customer needs to check ducting at home to make sure they have good airflow as well.

Near Northwest Blvd, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for

Near Keel Way, Horseshoe Bay, TX 78657
Arthur B.

Arthur B.

REFRIGERATOR MAYTAG MFI2269VEM10 "Arrived onsite for customer complaint of french door refrigerator not cooling. When arrived, found lights on but compressor or fans not running. Found control is faulty. Removed and replaced control. Programmed control to unit. Also found compressor not running. Removed and replaced start device and capacitor. Unit came on and began cooling. Good air flow coming from fans. No other issues found. Parts are covered per concession given from Maytag. See AB for labor. All water connections were dry at time of service."

Near Acorn Creek Trail, Killeen, TX 76542
Steve C.

Steve C.

ICE MACHINE KITCHENAID KUIC18PNXS1 "Arrived on site for the unit is not making ice. Tested the unit and found wire harness has corrosion and affected the pumps. Unit will need a new pump, pump drain , control and harness ; ordrng 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump DRAIN) and 1 WPW10226156 (cntrl-elec)"

Near Marshall Ct, Georgetown, TX 78628
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL KOCE500ESS07 Arrived on site oven not operating. Performed diagnostics and gained access to appliance manger and tested voltage to unit and found 240 volts. Tested DC voltage to UI and found none. Removed appliance manger and installed new. Tested unit and found still no display. Tested DC voltage at display and found within range. Will need to replace UI. Schedule return for Friday the 9th.; ordrng 1 W11093254 (UI)

Near Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to test unit for no display. Test out let and found outlet to be good. Plugged unit back in and display came on. Unit working as designed at this time. Job complete

Near Peccary Drive, Austin, TX 78744
James C.

James C.

DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site and inspected unit for electrical short and found none in harness or control. Tested components and all test good. Checked incoming voltage and found to have been connected with reverse polarity in junction box of dishwasher. Corrected wiring and tested. Unit has no faults and working properly. All water connections dry at time of service. Job complete

Near Ancellotta Way, Leander, TX 78641
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived onsite for customer complaint of french door refrigerator frost build up in FC section near front door. Confirmed frost build up. Was able to adjust door 1/16th of inch higher. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.

Near Prather Dr, Killeen, TX 76541
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Arrived onsite to remove and replace icemaker on french door refrigerator from prior diagnosis. Removed icemaker and installed new icemaker kit. Reassembled. Unit called for water immediately. Lever also clicks as well. No other issues found. All water connections were dry at time of service.

Near Suellen Ln, Killeen, TX 76542
Thomas L.

Thomas L.

RANGE WHIRLPOOL WFE540H0AS0 arrived on site for improper heating. Found unit has a failed bake element. Replaced bake element. Tested unit.

Near Jake Dr, Jarrell, TX 76537
Arthur B.

Arthur B.

COOKTOP GE JP356BM3BB "Arrived onsite to install new knob,selector,infinite switch and RF element from prior visit’s diagnosis. Removed all parts and installed new replacement. Reassembled and tested unit. RF element and all elements work as intended. No other issues found."

Near Flat Slate Drive, Killeen, TX 76542
Kevin B.

Kevin B.

REFRIGERATOR GE TFX25PR "Arrived on site and found icemaker has failed, replaced ice maker and it is now operating properly. No water leaks from connections at time of service, job complete."

Near Towhee Dr, Buda, TX 78610
Kevin B.

Kevin B.

WASHER ROPER RTW4516FW2 "Arrived on site and inspected washer and found water customer is concerned about is liquid ballast inside the basket, also went over correct loading procedures to ensure customer has a good experience. Ran a calibration cycle and confirmed no error codes. No water leaks from connections at time of service, job complete."

Near S Stagecoach Trail, San Marcos, TX 78666
Clif L.

Clif L.

OVEN KITCHENAID KSEB900ESS1 Arrived on site to replace control panel for range. Replaced panel and tested unit. Found all is functioning properly at this time.

Near Bella Toscana Ave, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher panel having dent and had leaked once. Found outward mark on panel, manufacturers defect. Removed panel and installed new. Performed diagnostics mode, no error codes. Checked water level in unit. Monitor cycle and inspected underneath unit. Ran on normal cycle. All tested good, no water leaks present."

Near Canadian Springs Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL GH5184XPQ-3 Arrived on site to test unit for unit not heating and number buttons not working. Test unit and found bad inverter and magnetron also found bad control panel 8205418. Panel is NLA needs autho. ; ordrng 1 8205418 (PANEL WHITE ) and 1 NEEDSAUTHO (NEEDS AUTHO)

Near Caraway, Kyle, TX 78640
Steve C.

Steve C.

DRYER WHIRLPOOL WED4850HW0 Arrived on site for the unit is not heating. Tested the unit and found the harness connector to the motor was not secured. Secured the harness to the motor and tested the unit. Unit works properly and advise customer to clean air vents every six months.

Near Mary Ozburn Place, , TX 78653
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is taking too long to dry clothes. Tested the unit and found the unit will heat. Found the vent to the outside is clogged. Advise customer to clean air vents every six months and that’s why the dryer is taking too long to dry.

Near Hogeye Rd, Manor, TX 78653
James C.

James C.

DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and tested operation. Found several lights out on display and unit has f2e2 error. Also found door falls open when opened due to friction pads have failed. Installed ordered console and found it to be incorrect as the unit would not allow input and has a continuous f2e2 error. Unit will need correct u.i and control to repair as well as the 2 friction pads. Control shows to be factory only. Office to schedule return visit. All water connections dry at time of service; ordrng 1 W10918484 (housing-ui) and 1 W11306302 (CONTROL ) and 2 WP8268961 (pad)s

Near Ignacia Dr, Georgetown, TX 78626
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KFIS20XVMS2 "Arrived onsite, lights on with no operation existing. Diagnostics mode attempted however appliance would not recognize. Office to order control board. Needs more work. ; ordrng 1 WPW10312695 (electronic control)"

Near Bee Creek Ct, Georgetown, TX 78633
Steve C.

Steve C.

WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is leaking water. Tested the unit and found the hot water valve solenoid has a steady drip. Replaced the valve and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Oriole Dr, Austin, TX 78753
Jerry C.

Jerry C.

WASHER UNKNOWN WSM2700HEWWW "WSM2700HEWWW Arrived to inspect washer stalling. The tenant described an issue where the unit would fill, then agitate and then intermittently stall until the knob was jiggled. I tested the unit and found it did stall during wash and will require the timer. I quoted the customer for the timer. The customer declined service and will pay the service call in person to the office. No leaks observed during service."

Near Janis Dr, Georgetown, TX 78628
Kevin B.

Kevin B.

DRYER MAYTAG MEDX655DW1 "Arrived on site and inspect the dryer and found belt is broken, took one picture. Dryer kit will be needed to correct issue, no lint found in the cabinet at time of service.; ordrng 1 4392065 (dryer repair kit)"

Near Palmer Rd, Buda, TX 78610
Scott  M.

Scott M.

DRYER WHIRLPOOL NED4655EW1 Arrived on site for dryer not starting . Found no power coming into dryer . Found breaker tripped . Tried to reset but breaker need to be replaced . No lint build up at time of service . Job complete .

Near Holly St, Austin, TX 78702
Jerry C.

Jerry C.

COOKTOP WHIRLPOOL GJC3034RB02 GJC3034RB2 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the element and control and tested. The unit worked as designed and cycled as designed. Operational test good.

Near Shinnecock Hills Dr, Georgetown, TX 78628
Jerry C.

Jerry C.

REFRIGERATOR GE PFSF6PKXBWW "PFSF6PKXBWW Arrived to inspect no cool and water leaking. The customer described an incident where cooling was lost and then the unit leaked onto the floor, denoting a freeze up/frosting event. I tested all functions and found the unit had defrosted and started working correctly. I advised the customer of the likely issue and that it had defrosted itself and resumed all function. Operational test good, no leaks observed during service."

Near Prairie Creek Trail, Georgetown, TX 78633
Arthur B.

Arthur B.

DISHWASHER GE GDT580SMF7ES "Arrived onsite to install new dispenser,element,and water tubing to dishwasher prior tech’s diagnosis. Customer also complained of dishes leaving a greasy film after washing. Upon attempting to remove dishwasher, there is trim surrounding dishwasher that will no allow unit to be uninstalling. Unit will need to be uninstalled prior to arrival. Ordering control and wash kit additionally. OF to R/S due to part authorization. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD21X21916 (machine control good) and 1 WD26X23258 (pump wash kit)"

Near Meagan Ct, Harker Heights, TX 76548
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of dishwasher door not having any tension. Found bushing was broken, I replaced bushing, unit tested good.

Near Leopold Trail, Austin, TX 78738
Arthur B.

Arthur B.

MICROWAVE WHIRLPOOL MH1170XSS2 Arrived onsite for customer complaint of OTR microwave not starting. Tested unit and found START and CANCEL button are non responsive. Found control panel faulty. Also found grille vent is sagging and hitting door. Ordering grille and control panel to complete repair. R/S for Tuesday 11/6. No other issues found.; ordrng 1 W10166191 (panl-cntrl) and 1 W10259625 (grill-vent)

Near Cattail Cir, Harker Heights, TX 76548
Brandon C.

Brandon C.

WASHER KENMORE 110.264225 "Arrived on site for customer complaint of washer leaking, I replaced parts the previous tech ordered, hoses, pump, and clamps. Tested good no leaks"

Near Sentinel Hill, Austin, TX 78737
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for customer complaint of dishwasher door not opening all the way, found left side hinge was hitting frame of dishwasher causing door not open all the way. I adjusted the left side hinge, unit tested good."

Near Double L Drive, , TX 78620
Wesley P.

Wesley P.

REFRIGERATOR MAYTAG MFD2562VEM0 Arrived on site and used silicone to repair crack. Unit is now operating leak free. All checks good. Unit is operating as designed

Near Limerick Ave, Austin, TX 78758
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED4616FW0 "Arrived on site and found front panel is dented, the panel will need to be ordered and replaced to correct issue. Took one picture of dent; ordrng 1 W10806345 (panel)"

Near Nautical Loop, Kyle, TX 78640
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and found a refrigerator is not level, but both fresh food stores are. raised left hand side front foot until cabinet is straight. Once cabinet was straight raised right hand door to correct stores again. Refrigerator is now correct but will need to bring back freezer rail because sprocket is broken. No water leaks from connections at time of service; ordrng 1 W10625069 (bracket) and 1 W10852685 (clip) and 1 WPW10503522 (shaft)"

Near Orion Cove, Kyle, TX 78640
Arthur B.

Arthur B.

REFRIGERATOR GE GSH25ISXBSS Arrived onsite to remove and replace heater and bimetal to SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and removed faulty bi metal and heater element. Installed new replacements and reassembled. Tested unit. Unit now cools properly and good air flow. No other issues found. All water connections were dry at time of service.

Near Rosita Oak Dr, Killeen, TX 76542
Kevin B.

Kevin B.

DISHWASHER MAYTAG MDBH945AWB1 Arrived on site and found control panel lights are fans and unresponsive. Inspected control panel ribbon cable and in the process found left corner plastic amount is also broken. Will need to order a new control panel to correct issues. No water leaks from connections at time of service; ordrng 1 6-919833 (panel-cntl)

Near Old Spanish Trail, Seguin, TX 78155
Arthur B.

Arthur B.

DRYER WHIRLPOOL WED8500SR0 Arrived onsite to install dryer repair kit to dryer from prior tech’s diagnosis. Removed bulkhead and removed pulley and wheels. Installed new kit. Reassembled. Tested unit. Unit now tumbles quietly. Customer will have house venting cleaned. Dryer vent and lint trap was clean of lint at time of service.

Near Blayney Dr, Killeen, TX 76549
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for customer complaint of unit leaking, found loose connection at water valve, I tightened hose con at valve, unit tested good."

Near Nature View Loop, Driftwood, TX 78619
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site and inspected refrigerator and found frost and condensation buildup along the bottom of the freezer and on the bottom of lowest freezer drawer, took two pictures. techline recommended Replacing door, also look up and follow service pointers W10758831B, w10842568, SR 7723328132; ordrng 1 LW10708432 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket) and 2 W10841140 (adhesive)s and 1 W10864518 (adapter)"

Near Marsala, New Braunfels, TX 78132
Kevin B.

Kevin B.

COOKTOP WHIRLPOOL W5CE3024XS00 "Arrived on site Aunt found these elements ordered is incorrect, replaced infinite switch and element is turning off and on as expected. After correct element has been replace call tech line and described to them the operational to see if it is correct.; ordrng 1 WP8273993 (LR elmnt-surf )"

Near Bogen Rd, New Braunfels, TX 78132
Arthur B.

Arthur B.

OVEN FRIGIDAIRE FEF316ASA Arrived onsite to install new bake element to range from prior tech’s diagnosis. Removed defective element and installed new replacement. Reassembled and tested. Unit now heats as intended. No other issues found.

Near Gus Dr, Killeen, TX 76549
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS92EC0AS04 Customer had extended warranty.

Near Tall Oaks Trail, Austin, TX 78737
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for unit making loud noise for about 30 seconds then stops and does it again about every 30 minutes. Customer stated noise was coming from down low and would stop when opening door. Measured temperatures in RC and FC and found within range. Gained access to evaporator and cycled evaporator fan on and off. Cycled ice maker and monitor cycle. Was not able recreate failure. Unit is mostly empty. Recommend to to fill unit as normal. Quoted customer on evaporator fan replacement. (BI230) . If noise continues recommend to bring fan assembly on return. At time of service all tested good and no water leaks present.; ordrng 1 WP4389155 (EVAPORATOR FAN MOTOR )"

Near N FM 620, Austin, TX 78726
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site to test unit for unit not working. Turned breaker off for 1 minute turn breaker back on and unit working as designed. Job complete

Near Aria Loop, Austin, TX 78736
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KUDC10FXSS7 Arrived on site to install stopper. Installed stopper test unit and unit test good. Last tech collected all money.

Near Toro Canyon Rd, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL ET8WTKXKB04 "Arrived on site for water leaking,diagnosed frozen drain removed ice from drain,cleared drain checked water flow good. Installed drain heat probe to prevent drain from freezing up"

Near Crossing Pl, Austin, TX 78741
Jonathan  S.

Jonathan S.

MICROWAVE GE JVM1850SH03 "Arrived on site for microwave not heating. Performed diagnostics and tested unit. Found voltage going to HV and drawing correct amperage. Will need to replace magnetron, capacitor and diode. Failure due to normal wear and tear. Removed turntable plate and found cavity paint worn off and was hot from testing microwave(see SD-QuickPic). Schedule return for Tuesday the 6th. Will need authorization to complete repair. ; ordrng 1 98QBP0302 (tch up pt/6oz.snow w) and 1 SEENOTE (NEEDS AUTH)"

Near Nelson Ranch Rd, Cedar Park, TX 78613
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG51US0DS00 "arrived on site to inspect cooktop burners not operating. Upon further inspection, the customer advised get the left front and rear burners were not igniting properly. Tested the two right burners and they came on immediately, but the left two burners did not. I found that the Ignitor on both front and rear left burners were not igniting like they should. I replaced both burner heads and both burners are sparking correctly and igniting immediately. No gas leaks observed during service, job completed."

Near Novaro Place, Round Rock, TX 78665
Paul R.

Paul R.

REFRIGERATOR GE GSH25JGDDWW Arrived onsite for the refrigerator to replace the previous diagnosed defective water valve and the vegetable pan. I replaced both parts. I tested the dispenser and checked for water leaks. The dispenser is working as designed and there were no water leaks present at the time of service. Call complete.

Near Marble Falls Cove, Austin, TX 78729
Steve C.

Steve C.

WASHER WHIRLPOOL WFW75HEFW Arrived on site for the unit is not draining. Found the unit is full of water and clothes. Removed the water and the drain pump. Found two coins stuck in the pump and it damaged the pump. Will need to order the pump. ; ordrng 1 WPW10605427 (pump-water)

Near Gardner Rd, Austin, TX 78721
Steve C.

Steve C.

MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site for the unit is not heating. Tested the unit and found all fuses and connections check good. There’s no voltage when the unit is on to the transformer. Replaced the control and same issue. All door switches checked good. Called Whirlpool St#7723325675 Robert and advise to replace the wire harness to the unit. Will need two hours to complete the repair. ; ordrng 1 CNOTE (2HRS) and 1 W10874025 (harns-wire MAIN) and 1 W10874028 (HARNESS)

Near McBee St, Austin, TX 78723
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for unit not defrosting. Checked heater good,checked thermistor passed . Checked harness connections good diagnosed communication error for defrost replaced main control."

Near Rialto Blvd, Austin, TX 78735
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived on site for no cool. Found unit not defrosting. Cleared ice from evaporator,checked thermistor readings passed,checked heater and connections passed diagnosed control not running through a defrost cycle,replaced main control."

Near Rialto Blvd, Austin, TX 78735
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived on site for customer complaint of dishwasher not starting cycle, found faulty UIB, I replaced UIB panel unit tested good. Collected payment on ccPanel

Near Bluff Woods Dr, Driftwood, TX 78619
Paul R.

Paul R.

REFRIGERATOR HOTPOINT HSM25GFTASA "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the ice door components and the condenser fan motor, blade, and grommets. The unit is quiet now and working as designed. The ice door is sealing properly. There were no water leaks present at the time of service. Call complete."

Near Gentle Winds Ln, Round Rock, TX 78681
Wesley P.

Wesley P.

MICROWAVE GE JVM1750SP2SS Replaced hi voltage parts. Tested unit and found to be operating properly. All checks good. Unit operating as designed.

Near Dusty Chisolm Trail, Pflugerville, TX 78660
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRSC503EBS01 "Arrived on site for no cool in fresh food section. Freezer at 4 degrees and fresh food section at 46 I. Fresh food section was covered with a huge ice mass on the lower fresh food compartment . Customer will thaw out fresh food section with towels around refrigerator for 48 hours. Office to order Fan assembly, all previously ordered parts will use on return visit. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"

Near Donahoe Rd, Holland, TX 76534
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site already serviced unit 1310 receptionist couldn’t find another unit that needed service

Near Rialto Blvd, Austin, TX 78735
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GI6SDRXXB06 Arrived on site and replaced shorted icemaker. Diagnosed that freezer Evap drain is clogged . Ordering drain tube to repair. ; ordrng 1 GI6SDRXXB06 (DRAIN)

Near Maize Bend Dr, Austin, TX 78727
James C.

James C.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new shelf. Tested for proper fit and function. Unit tested good. Job complete.

Near High Gabriel Dr, Leander, TX 78641
James C.

James C.

RANGE JENN-AIR JDRP548WP03 Arrived on site and inspected unit. Found latch on left oven broken. Installed new latch. Unit no installed at time of service. Job complete

Near Del Sol Drive, , TX 78641
James C.

James C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested unit. Customer said it takes 2 cycles to dry clothes when set to 60 minutes for an average size load. Found exhaust hose loose from vent. Secured properly and tested air flow at outside vent and found to be good. Ran n heated dry cycle and temp reaches 200 then quickly drops to 130 and begins heating back to normal operating temps. Unit working properly at time of service. No lint build up in unit.

Near Erwin Trail, Austin, TX 78717
James C.

James C.

COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site and tested unit. All burners working properly. Customer stated that after cooking on the power burner for a while they will,hear a metal popping sound after the burner is off and it will not occur until a while after the burner is off. Checked burner head and screws. Found all but 1 screw loose for burner bases. Tightened down the screw and unit working properly. Instructed customer that the unit may pop when cooling due to the grease catch liner between burners and cooktop

Near Iveans Way, Austin, TX 78717
Thomas L.

Thomas L.

COOKTOP JENN-AIR JGD3536WS01 "Arrived on site for front two burners not working properly. Removed and replaced new burners and igniter. Unit tested properly as designed, no gas leaks detected."

Near New Colony Rd, Rogers, TX 76569
Thomas L.

Thomas L.

OVEN WHIRLPOOL WFC150M0EB1 Removed and replace control that would not light up. Unit now operates properly as designed. Customer did not speak English so no signature was given at completion of repair.

Near N 7th St, Temple, TX 76501
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for no cool issue. Evap fan making loud odd noise,power cycled unit main control shutting itself on and off diagnosed unit will need updated main control kit an decal fan motor. ordrng 1 CNOTE (LM ONLY) and 1 W10818296 (CONTROL)"

Near Tarlton Ln, Austin, TX 78746
Thomas L.

Thomas L.

REFRIGERATOR FRIGIDAIRE FGHF2366PFBA "Arrived and ice bin was full of ice, customer had reset control so this may have been suspected issue."

Near Brooklawn Dr, Temple, TX 76502
Tyler B.

Tyler B.

MICROWAVE GE JE1455L003 "Arrived on site for mag and control replacement, found mag to be incorrect to model, found and supplied correct model. Unit was supplied with Samsung Mag from 90's; ordrng 1 OM75S(10)ESGN (MAG)"

Near Oakland Hills Dr, Georgetown, TX 78628
Tyler B.

Tyler B.

DISHWASHER KITCHENAID KDPE234GPS0 "File 7723325073 arrived onsite for dispenser issue, found open button missing again, called TL, they stated it would be user error. Returned to unit. Found release button in sump and was able to fix the dispenser to operate again. Upon that found upper rack sliding forward while working, indicating that the upper rack is sliding forwar during wash causing food to break. Level unit so rack does not slide forward. No leaks on site ."

Near Meadow Ln, Taylor, TX 76574
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site to install previous diagnosed part. No answer at door and it was locked. Called customer and left voicemail. Contacted office (EB). Office text and called, no response. Tag door at 2:40. Place door tag under lock box to keep from blowing away (see SD-QuickPic). ; ordrng 1 SEENOTE (NO SHOW)"

Near Inspiration Dr, Liberty Hill, TX 78642
Tyler B.

Tyler B.

DRYER MAYTAG MEDC215EW "Arrived on site for timer not stopping, R&R timer and tests good"

Near Hanging Rock Dr, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

RANGE GE JBP66SM2SS Arrived on site for oven door stuck after running cycle. Found manual door lock no operating correctly. Gained access to lock. Found failed latch. Found outer door bent (see SD-QuickPic). Will need authorization to complete repair. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (NEEDS AUTH AND SCHEDULE ) and 1 WB14T10053 (latch & handle asm) and 1 WB55T10174 (liner oven door asm)

Near Bumble Bee Dr, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose a refrigerator with the crisper that is not closing properly. Found crisper cover not fully attached to crisper drawer causing crisper drawer to hit humidity control slide. Reassembled crisper covered properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Golf Crest Ln, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER GE GSD3360N20SS "Arrived on site for dishwasher not draining. Performed diagnostics and tested pump, found solenoid activating pump system. Found base spray clip not holding spray arm down. Gained access to sump inlet filter ball worn and not engaging drain cycle. Will need to correct and continue to test. Will bring motor and pump on return if needed. Office to schedule appointment when ETA is available. Will need authorization to complete repair.; ordrng 1 WD12X10244 (base spray arm) and 1 WD12X10408 (filter ball) and 1 WD18X10039 (sump inlet)"

Near Bumble Bee Dr, Georgetown, TX 78628
Clif L.

Clif L.

DISHWASHER GE PDW8680N00SS Arrived on site to diagnose a dishwasher is not cleaning properly. Found no mechanical failures with unit today and all parts and components working properly. Advised homeowner on best washing and pre-rinse and procedures for best results. No other repairs are needed and no leaks were found at time of service.

Near Horseback Hollow, Austin, TX 78732
Clif L.

Clif L.

DISHWASHER KITCHENAID KUDE70FXSS6 Arrived on site to diagnose a dishwasher that is leaking water. Tested unit thoroughly and found no evidence of leaks no leaks present at the time of service. I did note possible water leak under sink but no evidence of physical leaking except calcium deposits on disposal. Advised customer of findings and that the dishwasher checks good.

Near Q Ranch Rd, Austin, TX 78759
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSRP25FSSS01 Arrived onsite for the refrigerator to replaced the previous diagnosed defective parts by TB. I found the unit with the original production compressor and the capacitor was not ordered on the previous visit. The correct start device was ordered but the relay that was ordered is not needed as it is for a service compressor. I verified the compressor was good as far as the electric part of it. Ordering WPW10662129 CAPACITOR. RS for Tue 11/6.; ordrng 1 WPW10662129 (CAPACITOR)

Near Mockingbird Dr, Round Rock, TX 78681
Diego G.

Diego G.

WASHER WHIRLPOOL WTW4855HW1 "arrived on site. Replace transmission and tested, all functions tested OK. Also found drain line behind unit make knocking noise on spin cycle. Secured drain line and tested, all functions tested OK. No leaks present. Job complete"

Near Honey Dew Terrace, Austin, TX 78749
Clif L.

Clif L.

WASHER WHIRLPOOL WFW9200SQA10 Arrived on site to diagnose a washing machine that is throwing error codes and not completing cycles. Tested unit and found fill valve failed on unit causing failures. Replaced fill valve and tested unit. Found all is now working properly. No leaks were found after services were performed.Valve

Near Floral Park Dr, Austin, TX 78759
Clif L.

Clif L.

OVEN KITCHENAID KOST100ESS01 Arrived on site to replace the blower for oven. Upon arrival found blower operating properly but broil element not turning off even after preheat was complete. Appliance manager control was shorted out causing failure. Replaced appliance manager and tested unit. Found all is functioning properly at this time. Part was covered under manufacturer warranty and homeowner paid remaining labor to replace control.

Near Honeysuckle Trail, Austin, TX 78759
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for no light and no ice, inter diag mode and found ice maker lost home position, was able to rest and refill, found control to be culprit of light per service bulliten . No leaks on site"

Near Hanstrom Ct, Hutto, TX 78634
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 Arrived on site and found unit not yet defrosted. Also found valve actuating but no water coming to freezer icemaker. Returning with icemaker and valves and fresh food Evap parts. Ordered a defrost. Customer signed waiver. ; ordrng 1 W11188383 (ICEMAKER) and 1 WPW10498990 (valve-inlt)

Near Sofia Pl, Round Rock, TX 78665
Tyler B.

Tyler B.

MICROWAVE GE JVM3160RF2SS "Arrived on site for unit with no power, found fuse blown R&R fuse and tested good."

Near Chandler View Trail, Round Rock, TX 78665
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site and tested unit. Found wire to fill tube heater has broken causing no ice condition. Unit will need new door to repair. Also ordering control u.i Incase of damage when removing existing during door swap. Instructed customer of 6-8 week delay for door order. Office to set up return visit when door arrives; ordrng 1 LW11039240 (dor-fip) and 1 W11123970 (panel-ui)

Near Red Hawk Dr, Leander, TX 78641
Jerry C.

Jerry C.

REFRIGERATOR KENMORE 253.7041341 "253.70413411 Arrived to inspect temperature issue within rc. I found a moderate ice mass within the fc evaporator and there was fc airflow, but not enough to cool the rc. The customer will defrost the unit for 48 hours to clear the frost and monitor operation. I checked through service mode and verified all functions, including defrost, were present and correct. The chassis alignment was good and there was no ice within the fc evaporator pan. The customer has warranty on the control board assemblies with a different service organization and if the issue, that has no definite cause returns, they will have the other organization replace the controls. No leaks observed during service. Warranty applied to service."

Near Farris Ranch Rd, Georgetown, TX 78633
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site to inspect refrigerator freezer frosting up. Upon further inspection, I found a large amount of frost and ice in the fc section of the unit. I found that the unit was not leveled upon installation causing some gapping in the fc door. Using my steamer, I removed the frost/ice from the fc section and checked the evap/Evap and it was good. Once I removed the ice/frost, using my heat gun, I reshaped/remolded the top left corner of the fc door gasket. Using manufacturers approved silicone, I sealed the gaps in between the freezer chamber and chassis. I advised the customer to allow the fc door to remain closed for approximately 24 hours to give the gasket time to mold to the chassis. I tested the unit and the unit is operating as designed. No water leaks observed during service, job completed."

Near Castelardo Pl, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDB8700AWP1 Arrived on site to install pump and motor. Installed sump and motor test unit for leaks no leaks present at this time.

Near Bowman Ave, Austin, TX 78703
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site to test unit for unit tripping breaker. Test all switches and all switches test good. Unit working as designed at this time. Unit not tripping breaker. Job complete

Near W 23rd St, Austin, TX 78705
Arthur B.

Arthur B.

DRYER WHIRLPOOL LE7800XSW1 Arrived onsite for customer complaint of dryer taking too long to dry recurring issue. Tested unit and found barely any air coming from blower channel. Removed back panel and removed air tunnel. Found extensive build up of lint clogging the air flow. Removed all lint and blockage from air channel. Reassembled and tested unit. Unit now has good air flow coming from air venting. No other issues found. Dryer vent and lint trap was clean of lint at time of service.

Near Violet Ave, Killeen, TX 76543
Thomas L.

Thomas L.

WASHER GE WCSR4170G2WW Arrived and tested unit. The unit tub is sagging due to weak suspension causing pulley to rub on base plate. Suspension rods and spring assembly parts ordered. ; ordrng 4 WH16X10057 (rod & spring asm)s

Near Emerald Gate Dr, Temple, TX 76502
Leonardo C.

Leonardo C.

OVEN JENN-AIR JJW8430DDS Arrived on site to test unit for unit dimming. Test unit and found board needs to be replaced. Part is NLA

Near Avenue G, Austin, TX 78751
Tyler B.

Tyler B.

DRYER HOTPOINT HTX21EASKWW "Arrived on site fit timer replacement, upon re assembly found knob cracked and not allowing timer to move ; ordrng 1 WE03X25285 (knob main asm)"

Near W 14th St, Georgetown, TX 78626
Diego G.

Diego G.

WASHER WHIRLPOOL LSB6000PQ0 Arrived on site. Replaced transmission in cycled. All functions tested OK. No leaks present. Job complete

Near Copano Dr, Austin, TX 78749
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Arrived on site. Check for no cooling issues. Found bad control not sending power to compressor. Replaced control in cycled, all functions tested OK. No leaks present. Job complete"

Near Estancia Pkwy, Austin, TX 78748
Tyler B.

Tyler B.

RANGE WHIRLPOOL WFC150M0EW2 "Arrived on site for heat complaints on burner, found 240 at wall and unit, found 120v at burners, inner coils only glow, otters ar not, ordering new burners ; ordrng 2 W11255551 (BURNER)s and 2 W11255552 (BURENR)s"

Near Screech Owl Drive, Austin, TX 78660
Diego G.

Diego G.

OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Checked for panel issues. Found dent on panel and some scratches. Replaced panel assembly, all functions tested OK. No leaks present. Job complete"

Near Catalan Road, Austin, TX 78748
Scott  M.

Scott M.

DRYER WHIRLPOOL WED8540FW2 "Arrived on site for dryer making noise . Found unit is making a rattling noise , used pads on exhaust housing but still making noise . Will use repair kit on return . Will need two man unit is in tight closet . Two hr . Ordering pads . Please call to set return visit .; ordrng 4 W11113654 (PADS)s"

Near E 4th St, Austin, TX 78702
Paul R.

Paul R.

DRYER MAYTAG MDE8600AYW Arrived onsite for the dryer not heating correctly in the normal setting but it does work in the other settings. Ms and I set the timer to the setting that the unit was not heating in and tested the unit. The unit was heating and working as designed at this time. I explained to me that the timer might have a bad contact in it that could have caused this problem but at this time it works as designed. Call complete.

Near Old Settlement Rd, Round Rock, TX 78664
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 Arrived on site to install belt switch . Found small belt on motor wrapped around shaft . Will need to order motor . Please call to set return visit . No lint build up at time of service . ; ordrng 1 W11234001 (MOTOR )

Near W 23rd St, Austin, TX 78705
Clif L.

Clif L.

WASHER MAYTAG MVWB855DC0 Arrived on site to diagnose a washing machine that is leaking. Found the valve assembly leaking through thermistor and possible back pressure caused by detergent drawer. Detergent drawer and valve assembly will both need to be replaced to complete repairs.

Near Tierra Grande Trail, Austin, TX 78732
Tyler B.

Tyler B.

WASHER WHIRLPOOL CAE2795FQ0 "Arrived on site for no power unit, R&R control and tested good, found tub ring broken, ordering new ring . No leaks on site ; ordrng 1 W11222084 (TUB RIM)"

Near Exchange Blvd, Hutto, TX 78634
Lou S.

Lou S.

RANGE WHIRLPOOL WFE540H0ES2 "arrived on site to inspect range oven door handle broken. Upon further inspection, I found that the top trim of the oven door was broken. Also found that the right front corner of the cooktop was damaged; the right bottom corner of the drawer panel was badly bent and there was damage to the floor from installation. I advised the customer of my findings and advised of the damage to the floors before I moved the unit. I removed the oven door and removed the inner panel to find that the top trim was broken where the handle mounts to it. I replaced the damaged trim and handle. I advised the customer of my findings and repairs made. Before putting the unit back into its place in between the counters, I found where the granite countertop was damaged on the left side and I advised the customer of my findings. I took pictures of the damaged countertops and floor. I put the doo back on the unit and it operates as designed and put the unit back into its place. I am o

Near Westinghouse Rd, Georgetown, TX 78626
Clif L.

Clif L.

WASHER MAYTAG LAT9806AAE "Contacted homeowner to let them know I was headed that way. She described issues over the phone and parts I have on hand will not correct the failure as it is most likely lid switch issue. There is no motor noise or activation of unit once spin cycle is initiated. Rescheduled homeowner for Wednesday, 11/7/18 to return with lid switch in hand to complete call in one trip. Quoted homeowner over phone for lid switch repair.lid switch ; ordrng 1 WP22001682 (switch-lid)"

Near Stonecliff Cir, Austin, TX 78731
Diego G.

Diego G.

COOKTOP JENN-AIR JED8430ADB Arrived on site. Checked for switch issues. Found bad fan switch and knob. Will need switch and knob to repair unit. Rescheduled for 11/07/18 ; ordrng 1 74005965 (knob sleev)

Near Sesbania Dr, Austin, TX 78748
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for no ice. Ran diagnostics weak water flow entering reservoir,removed filter good water flow to reservoir. Recirculating pump passed,external drain pump passed drained water,compressor and fan running good frost pattern on Evap plate. Diagnosed customer will need to replace water filter."

Near Anikawi Dr, Austin, TX 78746
Diego G.

Diego G.

DRYER WHIRLPOOL WED7300DW "Arrived on site. Replaced door Switch assembly. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"

Near Santa Anna Dr, Seguin, TX 78155
Diego G.

Diego G.

WASHER MAYTAG MVWB766FW0 Arrived on site. Checked for agitation issues. Found sheet underneath agitator. Remove agitator and inspected all checked OK. Instructed customer on correct cycles for clothes. No leaks present. Job complete

Near Reiley Rd, Seguin, TX 78155
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC18PNXS3 "Arrived on site for no ice at times. Customer recorded failures, unit would produce ice melt,not drain then shut off. Diagnosed failed drain pump. Removed failed pump installed new drain pump,powered unit on ran water through drain no leaks at tubing or connections,pump drained water unit working as designed. Pump

Near Laguna Loma Cove, Austin, TX 78746
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no ice. Found frozen fill tube diagnosed water valve not fully closing after icemaker fill causing tube to freeze. Removed ice in fill tube installed new valve ran icemaker through a cycle water filled icemaker no leaks found.

Near Estancia Pkwy, Austin, TX 78748
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL GR2FHTXTQ00 Arrived on site and defrosted fridge and cleared freezer drain tube. No other parts or problem apparent. Charged for labor. All checks good. Unit operating as designed.

Near Woodthorpe St, Austin, TX 78729
Steve C.

Steve C.

DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not drying. Tested the unit and found the drum will not rotate due to the belt came off. Disassembled the unit and secured the belt. Tested the unit and unit works properly. Advise customer to clean air vents every six months.

Near Westfield Blvd, Temple, TX 76502
Jerry C.

Jerry C.

DRYER MAYTAG MEDB835DW2 "MEDB835DW2 Arrived to instal previously diagnosed and ordered part. I found the wire harness damaged too far into the chassis to use the terminal kit and I removed and replaced the harness assembly. I tested the unit and verified heating and cycling. Operational test good, lint removed from chassis."

Near W Amity Rd, Salado, TX 76571
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW87HEDW0 Arrived on site and installed pump and lock. Unit operating as designed. Charged balance

Near FM 969, Austin, TX 78724
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for no cool in fresh food. Found fresh food evaporator incased in ice diagnosed fresh food not defrosted. Defrosted evaporator,installed new harness assembly that includes defrost thermistor,secured thermistor to correct location using foil tape and a zip tie. Screwed evap cover to housing. Evap cover secured with 4 screws reassembled fresh food compartment powered unit on checked air flow good"

Near Edwardson Ln, Austin, TX 78749
Steve C.

Steve C.

WASHER MAYTAG MVWC416FW0 Arrived on site for the unit is not filling up properly. Tested the unit and found very little water will fill the tub. Removed the control panel and found the pressure hose was kink. Readjusted the pressure hose and calibrated the unit. Unit works properly and all water connections were dry at the time of service.

Near Westfield Blvd, Temple, TX 76502
Brandon C.

Brandon C.

WASHER GE 417.440824 "Arrived on site for customer complaint of washer not finishing cycle, found faulty door lock, I replaced door lock, unit tested good."

Near Lakota Pass, Austin, TX 78738
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8500BW0 Arrived on site. When disassembling unit was not able to remove basket to take off bearing. Bearing shaft and basket binded together with corrosion and tried multiple attempts to remove but couldn’t. After further diagnosis will need to replace tub assembly with bearing and basket. Will need autho. Allow 2hrs on call. Office to resch; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10381078 (outer tub) and 1 W10549509 (basket)

Near San Marcos Hwy, Luling, TX 78648
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519FS1 "arrived on site to inspect microwave display or showing. Upon further inspection, the customer advised that he noticed that the display was not on then it came back on. Also, the venthood light is not working. I lowered the bottom panel and checked voltage to the light housing and tested on high and got no voltage. Also found the light was burnt out. I noticed that the display had turned off and came back on. I removed and replaced the main control and display control and tested. The unit operated as designed and since the light bulb was burnt out I tested for voltage and got 125 volts. Tested the unit by placing a cup of cold water in the unit and turned it on for 30 secs. The water was hot to the touch. Job completed."

Near Bonnet Blvd, Georgetown, TX 78628
Wesley P.

Wesley P.

WASHER WHIRLPOOL WFW88HEAW2 Arrived on site and installed pump and lock. Unit operating as designed.

Near FM 969, Austin, TX 78724
Scott  M.

Scott M.

DRYER MAYTAG MED3500FW0 "Arrived on site for dry making a lot of noise while tumbling . Customer hasn’t had any issue with heating . Found exhaust pipe rattling . Checked and couldn’t find anything with rollers .Ordering pipe ,Collar, pads .no lint buildup at time of service . Please call to set return visit .; ordrng 4 W11113654 (PAD)s and 1 WPW10342188 (pipe-exhst) and 1 WPW10344699 (collar)"

Near Bastrop, TX 78602
Joseph C.

Joseph C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “loud noise and electric shock” complaint. Customer stated that unit was shaking and making loud noises. Checked all connections and grounds. Found no issues with connections. Instructed customer to purchase wye adapter for water connection(hot side of valve needs to be connected). Removed tape that was securing drain line into standpipe. Unit was shaking with a load. Found coins between impeller and basket. This was causing noises, during agitation. Removed coins. Ordering new suspensions. Return for repairs on 11/05.; ordrng 1 W11130362 (SUSPENSIONS)"

Near Darold Dr, Del Valle, TX 78617
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Arrived on site for restriction in freezer evaporator. During removal of refrigerant found system low indicating leak in system also with restricted freezer evaporator. Removed previous technicians weld joint found cap tube soldered closed. Found hard bend on cap tube during,Undid bend and found cap tube broke due to bend on small tube. Unit is unrepairable due to crack in cap tube."

Near Convict Hill Rd, Austin, TX 78749
Diego G.

Diego G.

OVEN KITCHENAID KEBC107KSS03 arrived on site. Checked for no heat issues. Found relays not engaging allow for power to go to element. Found control board discontinued. Collected service fee

Near Parkview Dr, Lockhart, TX 78644
Scott  M.

Scott M.

WASHER ROPER RTW4516FW2 "Arrived on site for washer not spinning . Ran diagnostics got basket code error code , during test cycle unit wouldn’t agitate or spin . Unit would do everything else . Checked capacitor and looks damaged . Ordering cap and motor . Install cap first to see if it fixes issue. No water leaks detected at time of service . Please call to set return .; ordrng 1 W10885487 (motor-drve) and 1 W11158830 (CAP)"

Near Co Rd RS, Dale, TX 78616
Diego G.

Diego G.

WASHER WHIRLPOOL WTW8040DW4 "Arrived on site. Check for no operation issues. Customer stated control keeps starting by itself without her touching it. Replaced main control and cycle, all functions tested OK. Instructed customer on load sizes and vibration. No leaks present. Job complete"

Near Meadow Park, Lockhart, TX 78644
Scott  M.

Scott M.

REFRIGERATOR MAYTAG MFI2570FEZ03 Arrived on site for icing in freezer again . Gap has shifted to opposite side . I I pick up door then it closes securely . Ordering both rails and both brackets & door switch . No water leaks detected at time of service . Please call to set return visit .; ordrng 1 WP12466115SP (switch) and 2 WPW10120018 (slide)s and 1 WPW10330991 (bracket LH) and 1 WPW10330993 (bracket RH)

Near Trailstone Dr, Bastrop, TX 78602
Jerry C.

Jerry C.

REFRIGERATOR GE PSC23NGNABB "PSC23NGNABB Arrived to instal previously diagnosed and ordered parts. I removed and replaced the door closer cam and lever and tested. The fc door closing issue was resolved. Operational test good, no leaks observed during service."

Near Creekview Trail, Temple, TX 76504
Jerry C.

Jerry C.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "WRV986FDEM00 Arrived to inspect ice overflow. The lower ice maker was overflowing and required replacement. I removed and replaced the ice maker and found the inlet tube not fully seated and I corrected. The drain tube was gapped and required sealing and the chassis and doors required squaring and leveling. Operational test good, no leaks observed during service. Ice maker

Near Redwood Dr, Harker Heights, TX 76548
Jerry C.

Jerry C.

REFRIGERATOR KITCHENAID KSSC42QTS02 "KSSC42QTS02 Arrived to inspect water dispensing issue. The unit would not dispense correctly and it had been intermittent and steadily worse, to the current point of not dispensing at all. At the press of the button, it would pulse momentarily and dispense a short squirt. The issue existed prior to the last service and has worsened. I found C29 visibly puffed on the daughter board and the board will require replacement. The ice bin was full of frost, including the mounting area and will require removal and sealing of the bin plate to correct air incursion. Due to recent prior service which did not correct existing issues, I quoted the customer for the control kit. No leaks observed during service. GCO; ordrng 1 W10789107 (cntrl-elec)"

Near Dawana Ln, Georgetown, TX 78628
Diego G.

Diego G.

REFRIGERATOR KITCHENAID KFIS25XVMS1 Arrived on site. Check for no operation issues. Found main control not sending power out. Replaced main control board and programmed. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete

Near Sierra Vista Cove, Lockhart, TX 78644
Thomas L.

Thomas L.

REFRIGERATOR AMANA ASD2522WRW06 Arrived on site for no cool condition. Found that the temperature thermostat had failed in the off position. Replaced thermostat at all operations are now normal. All water connections are dry. Unit will need time to completely cool down to normal operating temperatures.

Near Clearview Cove, Round Rock, TX 78664
Jerry C.

Jerry C.

WASHER MAYTAG MVWB835DW1 "MVWB835DW1 Arrived to inspect no operation. Service test mode showed F5E2 stored once. The lid lock would not actuate within service test mode and after manually prying it loose, had limited operation. Office to order lid lock. No leaks observed during service.; ordrng 1 W10810403 (lid lock assy)"

Near S Wilson Valley Dr, Little River-Academy, TX 76554
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE2040ESS2 Arrived on job for complaints of not washing well. Ran diagnostics and no codes. Adjust wet agent and check for leaks .

Near Rustic Oak Ln, Austin, TX 78748
Robert J.

Robert J.

OVEN KITCHENAID KODE300ESS00 Arrived on job for complaints of gasket loose or falling off. Check both gasket and had to reconnect middle section of gasket.

Near Rustic Oak Ln, Austin, TX 78748
Robert J.

Robert J.

DRYER WHIRLPOOL WED7500GW0 Arrived on job for complaints of shutting off too soon. Found connection to sensor not secure. After connecting sensor re test with wet towel operation normal

Near Spirea Cove, Austin, TX 78749
Thomas L.

Thomas L.

OVEN WHIRLPOOL WEG745H0FS0 Arrived on site for unit smoking badly during its first start up. Customer and I inspected unit to found no burn marks or evidence. Reassembled unit and tested with Mr. customer. Unit was performing correctly.

Near Lockett Rd, , TX 78628
Kevin B.

Kevin B.

WASHER MAYTAG MVWC415EW1 "Arrived on site and inspected washing machine and found It is operating properly, could not account for a customers experience that generated callback. No water leaks from connections at time of service, job complete"

Near S Industrial Dr, Austin, TX 78744
Kevin B.

Kevin B.

DRYER WHIRLPOOL LER4634PT0 Arrived on site and inspected dryer and found hey clothing item stuck in the lint screen shoot making contact with fan blade. After clearing noise has stopped and dryer is running normally. Quoted customer TR 620 minor dryer repair $139.99 plus tax

Near Verbank Villa, Austin, TX 78747
Kevin B.

Kevin B.

DRYER AMANA NED4655EW1 Arrived on site and inspected dryer and found although power is correct when dryer attempt to start one leg drops from 123 at the terminal block down to 27 V under a load connection either outlet or breaker is losing contacts. An electrician will need to be consulted to correct issue.

Near Mandan St, Buda, TX 78610
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0AB01 "Arrived on site for no heat, found element out of range, R&R element and tested good."

Near Marshall Trail, Round Rock, TX 78665
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW7500GC "Arrived on site for cracked lid, R&R lid and tested good no leak on site"

Near Ashley Dr, Round Rock, TX 78665
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL WED5000DW2 "Arrived on site for dryer making noise intermittently. Tested unit on time dry with high heat, no sound occurred. Ran with wet towels. Ran a load of towels in washer to have a heavy load in dryer, no sound occurred. Disassembled unit and inspected pulley, belt , drum front and rear bearing, no signs of abnormal wear and tear. All tested good at time of service."

Near [20101 - 20299] Haystack Cv, Spicewood, TX 78669
Jerry C.

Jerry C.

DRYER WHIRLPOOL GEW9200LW1 "GEW9200LW1 Arrived to inspect humming. The unit would only hum when started and there was no rotation. The customer said the unit only worked once after the prior repair. The motor is locking up and will require replacement. Due to prior service blower wheel tightening, the wheel cannot be removed and the motor, wheel and housing will all require replacement. The belt was frayed and the idler pulley showing signs of seizing and they will require replacement as well. Office to order belt and bracket. Lint will require removal upon return service. ; ordrng 1 661570V (belt) and 1 W10837240 (bracket)"

Near Antelope Trail, Harker Heights, TX 76548
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF320PADS0 Arrived on site to test unit for not draining. Test unit and found something stuck in drain motor. Removed drain motor and found glass stuck in drain. Removed glass test unit and unit draining correctly job complete no leaks present at this time

Near Lady Bird Ln, Austin, TX 78741
Arthur B.

Arthur B.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Arrived onsite to install control and door gasket to french door refrigerator from prior tech’s diagnosis. Installed control,programmed unit. Tested unit. Unit began cooling immediately. Only needed to install LH door gasket. Returning the other. No other issues found. All water connections were dry at time of service."

Near Co Rd 220, Florence, TX 76527
Jonathan  S.

Jonathan S.

WASHER WHIRLPOOL WTW8040DW3 "Arrived on site for washer intermittently spinning water out on clothes. Customer stated that issue had occurred on bulky/ sheet cycle. Performed diagnostics mode and checked fault code history. Found error code F0-E3 overload and error code F2-E1 stuck key. Performed manual tested mode. Tested water valve, spin and agitation cycles. Toggle between spin cycle and agitation cycles. Performed encoder test, passed. Inspected gearcase and clutch. Found stator bolt had came loose. Removed stator bolt and inspected threads . Added lock tight to bolt and tighten. Tested all operations, all tested good, no water leaks present."

Near Sundance Trail, Liberty Hill, TX 78642
Scott  M.

Scott M.

RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site , replaced sensor, dsi module , control . Ran temp check x6 avg was 347.66666. No gas leaks detected at time of service . Job complete ."

Near Swift Water Loop, Bastrop, TX 78602
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site as door is defective and filter indicator will not reset. See pic of door. It is bowing outward on the right side of the dispenser area. Will order door and filter housing.; ordrng 1 W10238156 (housing) and 1 W10634615 (dor-fip ss)

Near Legends of Hutto Tr, Hutto, TX 78634
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL KUDT03FTSS0 "Arrived on site for dishwasher not draining. Found drain pump it died completely. Replaced drain pump . All checks good with DW no water leaks detected at time of service . Job complete ."

Near Oak Hill Cemetery Rd, Bastrop, TX 78602
Diego G.

Diego G.

WASHER MAYTAG MVWC7ESWW0 Arrived on site. Check for no water issues. Found sensor switch sensing tub is full but it’s not. replaced control on timer and still same issue. Will need sensor switch and timer for back up. Reschedule for 11/13/18; ordrng 1 W10248240 (switch-sen)

Near Lakeview Dr, Lockhart, TX 78644
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to replaced door. Replaced door test unit and unit test good all buttons working at this time.

Near Cold Bear Cv, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on job for complaints of smoke. Found heater burned up. . Part not available at time of service ; schdld next appmnt for 11/5 MON !

Near Barrel Bend, Austin, TX 78748
Brandon C.

Brandon C.

ICE MACHINE JENN-AIR JIM158XYCX2 "Arrived on site for customer complaint of unit not draining, I put unit into diagnostic mode, every test passed, drain pump tested good. Instructed customer to clean unit."

Near Sean Avery Path, Spicewood, TX 78669
Steve C.

Steve C.

DISHWASHER GE PDT825SSJ0SS Arrived on site for the unit cover broke and unit will not wash. Tested the unit and found the vent cover broke. Also there is no voltage to the motor from the control. Replaced the control and vent cover and tested the unit. Unit works properly and all water connections were dry at the time of service.

Near Emmalyn, Hewitt, TX 76643
Steve C.

Steve C.

DRYER WHIRLPOOL WED5000DW2 Arrived on site for the unit is not catching lint. Tested the unit and found the air vent flap is partially open and no air venting. Advice customer to call a vent cleaning crew and to clean air vents every six months.

Near Massey Ln, Robinson, TX 76706
Jerry C.

Jerry C.

REFRIG/SIDE-BY-S GE GSH25JGDBB "GSH25JGDBB Arrived to instal parts. I was able to removed and replace the ice door and test. The unit regained all function and the door sealed as designed. Operational test good, no leaks observed during service."

Near Chaparral Rd, Killeen, TX 76542
Steve C.

Steve C.

OVEN WHIRLPOOL WOD93EC0AS01 Arrived on site for the unit door will not close. Tested the unit and found the lower over door left side falls off. Disassembled the lower oven door and reset the hinges. Tested the unit and unit works properly. Quoted customer for the labor wo250 $169.99 plus tax. Customer paid in full.

Near Headrick Dr, Robinson, TX 76706
Lou S.

Lou S.

REFRIGERATOR GE GSL25JFTABS "arrived on site to inspect refrigerator making noises. Upon further inspection, the customer advised that the unit was making a whining noise or chattering noise. I tested the unit but could not get the noise to duplicate. The customer advised that it didn’t make the noise often ad hasn’t recently. I advised the customer that should the unit make the noise again to take a video of the noise and call us back. No water leaks observed during service, job completed."

Near Henderson Dr, Leander, TX 78641
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site and cycled icemaker. Unit checks good. Customer would prefer to wait to replace icemaker. 163.46 and 49.99 for labor. Unit is now operating as designed. No repair made or parts installed.

Near Marshall St, Manor, TX 78653
Scott  M.

Scott M.

RANGE WHIRLPOOL WGE745C0FS00 Arrived on site for cracked glass on range . Found small crack on warming glass burner spot . Quick pics . Will need to order glass top black . May need autho from WP. No gas leaks detected at time of service . ; ordrng 1 W10877558 (COOKTOP GLASS)

Near Puu Waa Waa Ln, Bastrop, TX 78602
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KBFN502ESS00 Arrived on site and found evap cover has been crushed and rails are not allowing freezer door not to close . Ordering both rails and evap cover . Told customer that unit will need to be defrosted 24hrs before service . No water leaks detected . Please call to set return visit .; ordrng 1 W10538104 (cover-evap) and 2 W10858096 (slide)s

Near Alta Vista Dr, Bastrop, TX 78602
Steve C.

Steve C.

RANGE JENN-AIR JGRP536WP02 Arrived on site for the unit is not working. Found the display is on and displays jenn air and nothing else. Found the unit needs a new control. Control is covered under warranty but not the labor. Customer paid in full on the first visit.; ordrng 1 W10888661 (cntrl-elec)

Near Columbus Ave, Waco, TX 76701
Leonardo C.

Leonardo C.

DISHWASHER IKEA IUD8010DS2 "Arrived on site to test unit for not washing and not heating. Test unit and found wash motor not coming on but getting power. Will need a new sump and motor WPW10605057, heater turned off due to no washer circulating in unit. ; ordrng 1 WPW10605057 (SUMP AND MOTOR )"

Near S Meadows Blvd, Austin, TX 78745
Wesley P.

Wesley P.

WASHER MAYTAG MHWZ600TB01 "Arrived on site and used pump and hose to repair, washer. All checks good. Unit is now operating as designed. No leaks."

Near Elgin, TX 78621
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFE515S0EB1 "arrived on site to inspect range oven door. Upon further inspection, the customer advised that the door had been repaired by an AE tech recently , but she found that there was a screw missing from the back terminal block panel and the power cord wasn’t secure. The customer thought that she might have swept up the screw while cleaning. I removed the terminal block panel and reinstalled the power cord clamp that secures the power cord to the chassis and re-installed a screw in the place of the missing screw. Job completed."

Near Lura Ln, Jonestown, TX 78645
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL KFIS29BBMS02 "Arrived on site for customer complaint of no ice production, found ice compartment at 28 degrees, found freezer temp at 18 degrees. I put unit into diagnostic mode, test number 4 step 5, tested the 3 way valve to freezer section, let run for 15 min, found weak frost pattern on evaporator. Sealed system issue, ordering sealed system parts. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB) and 1 Tj90sf8404 (VALVE) and 1 W10168473 (compressor) and 1 W10286069 (drier-uv) and 1 W10391081 (valve) and 1 W10525236 (evaporator)"

Near Sugarloaf Dr, Austin, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and found unit operating as designed. All else checks good. Full of ice. Tested function. No parts needed. No leaks.

Near Windmill Ranch Ave, Pflugerville, TX 78660
Lou S.

Lou S.

COOKTOP WHIRLPOOL WFE515S0ES1 "arrived on site to inspect range cooktop hot surface light not turning off. Upon further inspection, the customer advised that the hot surface light would turn off n approximately 10-15 minutes after use when they first got the unit. Now it takes approximately 30-35 minutes to turn off. I turned the back left burner on for maybe 30 seconds and turned it off and waited to see how long it would be before the light turned off. After approximately 30 minutes the light was still on but the cooktop was still warm to touch. I found lots of food debris on the right front and back burners and advised the customer that they should clean the cooktop after every use to prevent any damage to the glass cooktop. I advised them the use a ceramic cooktop cleaner and a cooktop scraper to get the tougher debris off. While waiting for the unit to cool down, I found that the oven door handle was loose so I tightened it. After approximately 30 minutes, the cooktop did not coo

Near E Whitestone Blvd, Cedar Park, TX 78613
Steve C.

Steve C.

REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on site for the unit is not making ice. Customer also advise the freezer is not freezing. Found frost build up in the freezer evaporator cover. Temperature in the freezer is 23 degrees and e5 error for the ice maker. Called Whirlpool Sr#7723313980 David and went through all the test. Whirlpool advise unit is unrepairable due not going into defrost. All water connections were dry at the time of service. Office will need to contact AHS.; ordrng 1 CNOTE (AUTHO)

Near Chiswick High Dr, Waco, TX 76712
Brandon C.

Brandon C.

OVEN JENN-AIR JJW2830DS02 "Arrived on site to install screw, I installed screw, unit tested good"

Near Angel Song Cove, Spicewood, TX 78669
Tyler B.

Tyler B.

DRYER WHIRLPOOL WED7500GC0 "Arrived on site for noise and heat complaints , found heater failed, R&R heats and R&R repair kit, after install foun blower wheel stripped causing noise.; ordrng 1 WPW10349492 (wheel)"

Near Ashley Dr, Round Rock, TX 78665
Steve C.

Steve C.

WASHER MAYTAG MVWX655DW1 Arrived on site to replace all parts ordered by previous tech. Found the tech forgot to order the filter catch and screw that’s between the tubs. Tried to remove the wash plate and it won’t come out. Will need to AUTHO and will need two hours to complete the repair. ; ordrng 1 CNOTE (2HRS) and 1 CNOTE (AUTHO) and 1 W11297119 (FILTER CATCH) and 1 WP8533928 (screw)

Near Circle Creek Dr, Hewitt, TX 76643
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of freezer being to warm, I replaced controls and thermistor, unit tested good."

Near Bearkat Canyon Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

OVEN WHIRLPOOL KEBS209BSS00 "Arrived on site for customer complaint of lower oven not heating, found faulty control board, I replaced control board unit tested good.

Near Tierra Linda Ln, Austin, TX 78739
Brandon C.

Brandon C.

DRYER WHIRLPOOL WET4027EW1 "Arrived on site for customer complaint of timer not advancing, found faulty timer, I replaced timer, unit tested good. BillableTime

Near Brezza Lane, Austin, TX 78748
Wesley P.

Wesley P.

RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and found unit operating as designed. Unit not level and customer concerned about inadequate quality and safety for elderly use. Customer intends to demand a return/refund. No repair scheduled at this time.

Near E Main St, Round Rock, TX 78664
Diego G.

Diego G.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site. Replaced evaporator motor assembly with bi metal. All functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely and to make ice. No leaks present. Job complete

Near Prairie Dawn, Kyle, TX 78640
Lou S.

Lou S.

DISHWASHER HOTPOINT GSD3960L00SS "arrived on site to inspect dishwasher detergent dispenser not closing. Upon further inspection, I found that the dispenser door would not close/latch. I removed the inner door panel to expose the dispenser components. I found that the timer lever spring (plunger spring) is missing. I advised the customer of my findings. I am ordering the plunger spring and scheduled return service for 11/05/18. No water leaks observed during service.; ordrng 1 WD03X10026 (spring plunger)"

Near Henderson Dr, Leander, TX 78641
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for left front burner not igniting. Test unit and found cracked ignitor. Replaced burner head test unit and unit test good no leaks present at this time.

Near Guemal Road, , TX 78610
Lou S.

Lou S.

RANGE GE PHB920EJ3ES arrived on site to install previously diagnosed and ordered part. I removed and replaced the UI and tested and the right side burners continue to not operate correctly. I verified voltage to the induction asm. I am ordering the induction asm and the office will schedule return service. Customer requests after 11am.; ordrng 1 WB27X27187 (induction asm) and 1 WB27X28607 (OVEN CONTROL AND OVERLAY)

Near Sunset Strip, Lago Vista, TX 78645
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT318FZDB0 Arrived on site and found hintemps constant running compressor and no ice build up. No sign of leaking Evap. Ordering new compressor due to inefficient compressor. ; ordrng 1 TJ90SF8404 (ACCES VALVE) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Stoneridge Gap Ln, Manor, TX 78653
Clif L.

Clif L.

OVEN WHIRLPOOL RBS275PDB17 Arrived on site to diagnose an oven that is not heating. Found during self clean high-limit t-stat opened circuit to elements. Replaced TOD and blower per service pointer. Cost of repair is covered under Scode #16122. Tested unit and found all is working properly.

Near Marquesa Dr, Austin, TX 78731

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