Service History 1026

Near Austin, TX 78732
Cliff
Job Details: 01/02/2019
WASHER SAMSUNG WF45D6200AW/A2 Arrived on site to service washing machine. After arriving notice the machine is a Samsung and contacted office. Office made me aware we do not service Samsung in warranty. Homeowner will need to contact extended warranty company and have them re-dispatch the call to a Samsung service provider
Near Lakeway, TX 78734
Cliff
Job Details: 01/02/2019
COOKTOP JENN-AIR JED3536WB01 "Arrived on site to diagnose a cooktop with a burner that is not operating. Tested unit and found center rear infinite switch failed causing non-operation of burner. Uninstalled unit, replaced the switch and tested unit after reinstall. Found all is functioning properly at this time
Near Spicewood, TX 78669
Cliff
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found fresh food evaporator completely encased in ice due to miscommunication between controls and evaporator thermistor. Main control, user interface, and evaporator thermistor will all need to be replaced to complete repairs. Office will need to set return date due to part availability. Advised homeowner to thaw unit 24 hours prior to service.; ordrng 1 W10822639 (cntrl-elec)"
Near The Hills, TX 78738
Brandon
Job Details: 01/02/2019
MICROWAVE KITCHENAID KCMS2055SSS0 "Arrived on site for customer complaint of unit not heating and smelling like burnt plastic. Found faulty magnetron and diode. I replaced mag and diode, unit tested good.
Near Leander, TX 78641
James
Job Details: 01/02/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. I found no function from control. I tested voltage and found 120 volts to control. Installed new control and ran calibration mode and auto diagnostics. Unit working properly. Job complete
Near Round Rock, TX 78681
Steve C.
Job Details: 01/02/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not healing. Found all the connections and heating element check good. Found the temperature switch is defective by not allowing voltage to the heater. Replace the temperature switch and tested the unit. Unit heat in the works properly. Advise customer to clean air vents every six months.
Near Austin, TX 78739
Leonardo
Job Details: 01/02/2019
OVEN GE JKP27WOT1WW Arrived on site to install rebuild board. Turned upper oven on to 350 and unit test good. Both oven working correctly at this time job complete
Near Seguin, TX 78155
Robert
Job Details: 01/02/2019
DRYER WHIRLPOOL RED4516FW0 Arrived on job for complaints of lint and not drying. Ran air test kit air flow blocked. Checked tube behind dryer and lint stuck to tube and wet. Blockage in house vent will need to have vent service.
Near San Marcos, TX 78666
Leonardo
Job Details: 01/02/2019
RANGE KITCHENAID KSEG700ESS1 "Arrived on site to test unit for oven not getting to temp. Test unit and found bad bake element, also put unit in test mode and found stuck keypad or shorted keypad. Also found error code F8E0 fan speed to slow. Will need to replace bake element at $88.08 and cooling fan at $138.16 and console labor at $229.99 total before taxes $456.23. Console covered under 5 year warranty. ordrng 1 W10915661 (CONSOLE STAINLESS) and 1 W11107275 (COOLING FAN )"
Near Spicewood, TX 78669
Cliff
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site to diagnose a refrigerator that will not purchase ice. Tested unit and found icemaker has e2 motor error saved in computer through diagnostics. Replaced ice maker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Lou
Job Details: 01/02/2019
WASHER WHIRLPOOL WFW9150WW02 "arrived on site to inspect washer making grinding noises. Upon further inspection, I placed the unit in diagnostics and tested with no error codes present. The unit operated as designed; however, when the drain pump came on the motor was very loud. I tilted the unit back and removed the drain filter and there was very little debris inside the filter. I removed and replaced the drain pump and tested. The unit operated as designed and the drain pump was much quieter. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Brandon
Job Details: 01/02/2019
MICROWAVE KITCHENAID KHMS2056SSS2 "Arrived on site to replace relay board, we had the wrong relay board. Ordering correct relay board. ; ordrng 1 CNOTE (2 MAN JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP8206488 (cntrl-elec)"
Near New Braunfels, TX 78130
Kevin
Job Details: 12/31/2018
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site and found oven temperature is not correct when set but it is heating. Replaced both temperature sensors and showed customer how to make further adjustments if needed through the calibration setting. Job complete
Near Leander, TX 78641
Tyler B.
Job Details: 12/31/2018
RANGE KITCHENAID KSGB900ESS2 Arrived on site for complaints of gas leak. Performed numerous leak test and all burners line connections and all connections and reg and wall and hose. No leaks have been detected.
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "arrived on site. Checked for leaking issues. Found pieces of foam stuck in drain creating where water would leak inside freezer. Removed foam and tested, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "arrived on site. Checked for leaking issues. Found pieces of foam stuck in drain creating where water would leak inside freezer. Removed foam and tested, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "arrived on site. Checked for leaking issues. Found pieces of foam stuck in drain creating where water would leak inside freezer. Removed foam and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFC704FBS01 arrived on site. Customer stated he canceled service call.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFC704FBS01 arrived on site. Customer stated he canceled service call.
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/31/2018
REFRIGERATOR KITCHENAID KRFC704FBS01 arrived on site. Customer stated he canceled service call.
Near Austin, TX 78746
Brandon
Job Details: 12/31/2018
WASHER WHIRLPOOL MVWB766FW1 "Arrived on site for customer complaint of unit leaving marks on clothes. Found error codes F0e5 f0e2 in diagnostic mode, found unit needed load size calibration run, after calibration unit tested good."
Near Georgetown, TX 78626
Jerry C.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "WMH32519HZ3 Arrived to inspect door closing issue. The left mounting screw was not installed and will be required before further repair can be made. The chassis, unsupported on the left side, is twisting and causing the door to not light up with the switch assemblies. The left side of the door is damaged as well. The left mounting screw will need to be installed prior to further repair and door replacement. Mounting kit ordered. ; ordrng 1 W10821385 (hard-mount)"
Near Austin, TX 78745
Brandon
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for customer complaint of no ice production, found water line was frozen and customer had no product inside freezer section. I removed the ice I could see, but instructed customer to defrost unit for 24 hours. Ice maker and valve tested good in diagnostic mode."
Near Liberty Hill, TX 78642
Jerry C.
Job Details: 12/31/2018
DRYER WHIRLPOOL 110.60172 110.60172002 Arrived to inspect coins jammed. I was able to dislodge the coins and the unit appeared to work as designed. I tested with more coins and the issue did not return. No further checks could be made due to the customer not having the key.
Near Austin, TX 78703
Leonardo
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for damaged front door panel. Will need to order new front door panel W11174872 stainless. Rescheduled for 12/27 it’s unit 440 ; ordrng 1 W11174872 (FRONT PANEL STAINLESS )
Near , TX 78660
Wesley
Job Details: 12/31/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site and found unit door had not yet arrived. Traded with model home appliance for closing.
Near Waco, TX 76712
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for the unit is not making ice. Tested the unit and unit is working properly. The ice bin is full and everything is working properly. All water connections were dry at the time of service.
Near Woodway, TX 76712
Steve C.
Job Details: 12/31/2018
WASHER MAYTAG MVWC415EW1 Arrived on site for the unit will not lock or advance cycles. Tested the unit and found the latch will continuously make a clicking noise. Found the latch is defective. Replaced the latch and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Jonathan S
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WOC54EC0AB04 "Arrived on site for microwave oven combo, getting error code F6-E8. Performed diagnostics mode and confirmed fault code. Checked connection between UI and ACU. Checked wire resistance. Removed ACU and installed new. Tested microwave and oven. All tested good."
Near Austin, TX 78703
Luis
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for no water. No water entering filter head tested water source valve. Diagnosed faulty valve,valve has to be opened to middle section to allow water to flow to unit. Tested water dispenser unit working as designed"
Near Cedar Creek, TX 78612
Thomas L.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFC310S0AB0 Arrived on site and replaced two defective small elements. Replace all switches as they would not regulate heat properly. Replaced 2pans as that kept the customer from being able to remove the elements.
Near Smithville, TX 78957
Thomas L.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for him proper operation. Found that the unit has failed splines on the washplate and the gear case otherwise call the drum assembly. Unit will need clutch, slider, drum assembly or gear case, and washplateUnit will also need cost approval. Repair will take two hours due to the cramped location of the washer.; ordrng 1 2HOURJOB and 1 COSTAPPROVAL and 1 W10752283 (washplate) and 1 W10811956 (drum assy)"
Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT730PAHV0 Arrived on site to test unit for not drying. Test unit and unit giving f7e1 no heat. Test heater and found opened element. Replaced heater test unit no leaks present and heater coming on job complete
Near Austin, TX 78759
Scott
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site ,replaced adjusters . Instructed on rinse aide . Ran diagnostics ,nonerror codes . No water leaks detected at time of service ."
Near Georgetown, TX 78633
Tyler B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF535SWBM00 "Arrived on sote for unit not making ice, found ice maker seized. Went to replaced found supplied with incorrect ice makers, ordering correct ice makerIce maker 85.00Labor 169.99Have check for 276.03; ordrng 1 W10884390 (icemaker)"
Near , TX 78660
Wesley
Job Details: 12/31/2018
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site and found unit door dented. Ordering new door to repair. ; ordrng 1 W10577911 (STAINLESS DOOR)
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/31/2018
DRYER GE GTD42EASJ2WW Arrived on site for intermittent operation. Found door switch not always functioning properly. Replace door switch. Unit now operating properly. Venting and dryer are clean.
Near New Braunfels, TX 78130
Kevin
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRX735DHZ00 "Arrived on site and found frost in damper blocking movement after clearing damper is now working properly and noise has stopped. No further repair is needed, no water leaks detected at time of service, job complete"
Near Austin, TX 78703
Luis
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site for water issues found damaged fitting on reservoir. Installed new reservoir turned water on no leaks unit working as designed; used 1 W10753488 (RESERVOIR FROM JOB 208244) from stock
Near Austin, TX 78748
Leonardo
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to to test unit for not drying. Test unit and found dispenser not dispensing rinse aid. Replaced dispenser test unit and unit test good job complete
Near Wimberley, TX 78676
Robert
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW7500GC0 Arrived on job for complaints of not filling with water. Ran diagnostics and water not flowing and LF code. Replaced valve and test again. Operation normal and no leaks detected.
Near Austin, TX 78702
Scott
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL KMBP100EBS01 Arrived on site replaced door but will need to reorder due to left side bracket not sitting properly . And panel will need to be reordered due to being bent .call to set return .; ordrng 1 W10775494 (glass-door) and 1 W10849085 (panl-cntrl)
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived on site and replaced pads. Unit is now operating as designed.
Near Hutto, TX 78634
Jerry C.
Job Details: 12/31/2018
DRYER WHIRLPOOL WED75HEFW1 "WED75HEFW1 Arrived to inspect no power. I found the unit had 124 VAC on L2, but L1 showed 4 VAC. L1 to L2 was 123 VAC. I advised the customer to contact an electrician to inspect and repair the electrical supply. No lint within chassis."
Near Florence, TX 76527
Arthur B.
Job Details: 12/31/2018
WASHER AMANA NTW4516FW1 "Arrived onsite for customer complaint of top load washer not agitating. Ran diagnostics and found Long Fill Error. Upon inspection, found drain hose is sitting on floor. Advised customer that drain hose must be installed level with washer and a loop. This is causing the unit to think it is not filling right and error out. Tested unit with high loop. U it fills,agitates,drain and spins as intended. Advised customer to correct. Unit is covered under 14 month additional warranty through Aaron’s. All water connections were dry at time of service."
Near Austin, TX 78741
Leonardo
Job Details: 12/31/2018
MICROWAVE IKEA IBMS1455DS00 Arrived on site to test unit for not starting. Test unit and found start button and power button not working. Replaced buttons test unit and unit test good job complete
Near Austin, TX 78741
Leonardo
Job Details: 12/31/2018
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site to test unit for door not closing correctly. Found hinge on right side not closing correctly. Replaced hinges test unit and unit test good job complete
Near Austin, TX 78721
Joseph C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "I’ve done on site for “large clumps of ice in bin/bin broken” complaint. Inspected unit. Found icemaker double filling and hopper broken. Removed and replaced icemaker and hopper. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78704
Tyler B.
Job Details: 12/31/2018
WASHER AMANA NTW4516FW2 "Arrived on site for unit leaking, found water valves leaking, replaced valves and tests good, no leaks on site"
Near Austin, TX 78727
Tyler B.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "File 772375080 Robert . Arrived back on site for unit tripping beaker. Called TL and stated that unit needs to be on non-gfci outlet as I stated in first visit, had Robert relay message to customer."
Near Liberty Hill, TX 78642
James
Job Details: 12/31/2018
ICE MACHINE JENN-AIR JIM158XBRS1 Arrived on site and installed new valve per service pointer. Tested for proper operation and leaks. All water connections dry at time of service. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site. Check for dispenser issues. Found yoke stripped not allowing ice to dispense. Will need yoke, motor and ice bin to repair unit. Office to reschedule; ordrng 1 63052A001 (yoke,ice dispenser) and 1 W11185686 (ICEBIN )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site. Check for dispenser issues. Found yoke stripped not allowing ice to dispense. Will need yoke, motor and ice bin to repair unit. Office to reschedule; ordrng 1 63052A001 (yoke,ice dispenser) and 1 W11185686 (ICEBIN )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Arrived on site. Check for dispenser issues. Found yoke stripped not allowing ice to dispense. Will need yoke, motor and ice bin to repair unit. Office to reschedule; ordrng 1 63052A001 (yoke,ice dispenser) and 1 W11185686 (ICEBIN )"
Near , TX 78628
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site to replace the control, and the damper due to unit not cooling or freezing properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Buda, TX 78610
Leonardo
Job Details: 12/31/2018
RANGE KITCHENAID KSGG700ESS0 Arrived on site to test unit for f2e0 console not connected. Test unit and found right side of console butting not working. Will need to replace board and console. Ordering new stainless console W10909669. Will need autho office to reschedule. ; ordrng 1 NEEDAUTHO (NEED AUTHO ) and 1 W10909669 (CONSOLE STAINLESS )
Near Georgetown, TX 78633
Steve C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF535SWBM00 Arrived on site to replace the icemaker do to not making ice. Customer advised the unit is now making ice. Inspected the icemaker and unit is working properly. Advise the customer that the office will call them to refund the labor and the parts cost. All water connections were dry at the time of service.
Near Buda, TX 78610
Leonardo
Job Details: 12/31/2018
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to test unit for oven to hot. Test unit set oven at 350 and oven getting to 456 degrees. Replaced sensor test oven and oven ready 106 degrees on at room temp. Will need to order new board and replace board WPW10424890 rescheduled for Friday 12/28 ; ordrng 1 WPW10424890 (BOARD )
Near Austin, TX 78744
Kevin
Job Details: 12/31/2018
OVEN WHIRLPOOL WEG745H0FS0 "Arrived on site and found call should have been a Lowe’s extended warranty. Took one picture of warranty document, in case warranty does not cover a great quote to customer total for repair. Customer would not pay a service fee, requested that they call Lowe’s extended warranty and correct them.
Near Round Rock, TX 78664
Steve C.
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit is not draining properly. Customer advised that the unit will not heat and the dishes are coming out wet. Tested the unit and found the wire harness to the heater was off. Secured the harness to the heater and tested the unit in diagnostics. The heater turned on and is working properly. All water connections were dry at the time of service.
Near Nolanville, TX 76559
Arthur B.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived onsite for customer complaint of freestanding range oven door hinge broke and can’t close door. Found pin holding bracket together broke. Removed and replaced hinge. Tested door. Door now closes and opens as intended. No other issues found.
Near Austin, TX 78727
Paul
Job Details: 12/31/2018
DRYER MAYTAG MED6000AW0 Arrived onsite for the dryer that is very noisy. I found one of the rollers with a piece chunked out of it causing a thumping noise. I found the motor centrifugal switch making a loud screeching noise. I installed a repair kit and a new motor. I tested the unit and could hear some vibration from the bottom. I found the bottom vibrating on the floor because the feet were stewed all the way in. I lowered the feet and tested the unit. The unit is quiet and is working as designed. The unit is not connected to a water supply. Motor is covered under manufactures 10 year part warranty. Call complete.
Near Austin, TX 78727
Paul
Job Details: 12/31/2018
RANGE WHIRLPOOL n/a Arrived onsite for the range not working. I thought the customer was a no show but after I put my tools back in the van the garage door opened. Mr stated the range had already been repaired and the call should have been cancelled. Call complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/31/2018
WASHER HOTPOINT HTWP1400F2WW "Arrived on site for “not agitating” complaint. Inspected unit and found fabric wound up under coupler. Coupler broke and agitator rubbed dispenser assembly(on top of agitator)against frame, rubbing hole in dispenser assembly. Removed and replaced coupler and ordered new dispenser assembly. Show customer how to put dispenser assembly onto agitator. Would like dispenser assembly sent to customer D2C. No leaks detected, at time of service.; ordrng 1 D2C (D2C) and 1 WH43X139 (dispenser asm fs)"
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/31/2018
WASHER MAYTAG MVWB765FW1 "MVWB765FW1 Arrived to inspect water filling when off. I found debris had lodged within the valve and I removed and replaced the assembly. I calibrated the unit and then tested within service test mode. Operational test good, no leaks observed during service."
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Check for latch issues. Found bad latch not allowing unit to spin and advance. Replaced latch and tested, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Check for latch issues. Found bad latch not allowing unit to spin and advance. Replaced latch and tested, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Check for latch issues. Found bad latch not allowing unit to spin and advance. Replaced latch and tested, all functions tested OK. No leaks present. Job complete"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 12/31/2018
RANGE WHIRLPOOL WFE515S0ES1 Arrived onsite to install new hinges and liner to oven door from prior tech’s diagnosis. Removed hinge and liner. Installed new replacements. Reassembled. Door now closes as intended. No other issues found.
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Check for no operation issues. Found loose connection at capacitor. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Check for no operation issues. Found loose connection at capacitor. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site. Check for no operation issues. Found loose connection at capacitor. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near Bartlett, TX 76511
Al
Job Details: 12/31/2018
WASHER MAYTAG MVWC555DW1 "Arrived to inspect unit not draining clothes. I confirmed the complaint and ordered WPW10402178 retainer, W10902814 washplate, W10752187 bolt. All others will be used on return visit.The wash plate was embedded in the tub and will require possibly extraction from the unit.Office to reschedule the customer NEEDS MORE WORK; ordrng 1 W10752187 (BOLT) and 1 W10902814 (WASH PLATE ) and 1 WPW10402178 (RETAINER)"
Near Kyle, TX 78640
Kevin
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS315SDHB01 "Arrived on site and found doors are not leveled, after correcting took 1 picture. Door is now correct and is operating properly, no water leaks from connections at time of service, Job complete"
Near Georgetown, TX 78626
Steve C.
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site to replace the door and mounting screws. Replaced both parts and tested the unit. Unit works properly and job complete.
Near New Braunfels, TX 78132
Robert
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on job for complaints of no water. Pressure to refrigerator too high will need regulated water valve to correct. ; ordrng 1 W10786952 (valve)
Near Austin, TX 78758
Wesley
Job Details: 12/31/2018
DRYER AMANA NED4655EW0 Arrived on site and found unit had grounded element and blown fuse. Replaced element and fuse. Ow unit is operating as designed.
Near Kyle, TX 78640
Kevin
Job Details: 12/31/2018
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site and set dishwasher into diagnostic cycle, found error code for heating element turned off, sound connector to right hand side of element is off. After running a diagnostic cycle heating element is working correctly again, no water leaks from connections at time of service, job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site. Check for door issues. Found freezer door not sealing to cabinet. Adjusted hinge and repositioned freezer door. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site. Check for door issues. Found freezer door not sealing to cabinet. Adjusted hinge and repositioned freezer door. All functions tested OK. No leaks present. Job complete
Near San Marcos, TX 78666
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS331FDDM01 Arrived on site. Check for door issues. Found freezer door not sealing to cabinet. Adjusted hinge and repositioned freezer door. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 12/31/2018
WASHER KITCHENAID KDTM404ESS2 Arrived on job for complaints of not washing dishes. Found wash motor not running has 120v. After replacement of part ran diagnostics and operation normal. No leaks detected at time of service
Near , TX 78628
Jerry C.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "WRS325SDHZ00 Arrived to inspect cooling issue. I found evaporator filled with frost, no ice, and removed it. I verified all operations present, including defrost mode. Contacted mfg tech TJ and discussed placement of the defrost thermistor. The tech checked with engineering and said the suction line is the correct placement of the thermistor. I moved the thermistor to the suction line. The tech also recommended the UI. File #7723783827. I squared, leveled and straightened the chassis, doors and mullion and tested. Office to order UI and contact the customer to arrange return service. No leaks observed during service. ; ordrng 1 W11214887 (UI)"
Near Bastrop, TX 78602
Joseph C.
Job Details: 12/31/2018
REFRIGERATOR MAGIC CHEF MCFZA8C1 Unit is in rev and is Magic Chef. Do not work on these appliances.
Near Round Rock, TX 78665
Lou
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL ED5PVEXWS06 "arrived on site to inspect ice dispenser not working. Upon further inspection, using an empty cup, I attempted to dispense ice and the unit did not work. The ice maker is working as the ice bin was full. I removed the dispenser trim and found that the bracket that holds the switches in place was broken and the ice motor switch was being depressed to engage the motor. I removed and replaced the bracket and tested and ice began to dispense. I put the dispenser assembly back together and tested the unit again and it operated as designed. No water leaks observed during service, job completed. Office to mail a receipt to the customer as they don’t have an email address."
Near Bruceville, TX 76630
Arthur B.
Job Details: 12/31/2018
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating properly. Tested unit and found dryer vent crushed. Was able to reform dryer vent and tested unit once again. Found unit now heats as intended and good air circulation. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Spicewood, TX 78669
Cliff
Job Details: 12/31/2018
REFRIGERATOR GE GYE22HMKJES Arrived on site to diagnose a refrigerator that is unusually noisy and not cooling properly. Found condenser fan motor not aligned properly causing condenser fan blade to rub on housing. This was causing inefficient air flow through compressor compartment and causing inefficient cooling. Re-mounted and aligned condenser fan motor properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76541
Al
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL UMV1160CB3 "Arrived to inspect microwave not powering on. I removed and checked the fuse, which had no continuity. I also checked the 3 way switch which was also defective. I reassembled the unit and tested it with a cup of water and the unit operated as designed. JOB COMPLETE"
Near Leander, TX 78641
James
Job Details: 12/31/2018
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site and inspected unit for a damper. I found the damper missing from installation. I am unable to install the damper due to the ventilation box being too short and will interfere with the damper opening. Customer is going to have the builder repair the ventilation box and installed the damper to correct back flow issue. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 12/31/2018
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site to replaced board. Test unit and board reading 69 degrees. Turned oven on at 350 and unit getting to 350 job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 12/31/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site and found leaking from drain line connection to washer. Resecured and tested for leaks. No leaks present after repair.
Near , TX 78660
Wesley
Job Details: 12/31/2018
OVEN WHIRLPOOL WOD51EC0AS04 Arrived on site and found unit operating as designed. Repaired with stainless panel for cosmetic issue.
Near Bastrop, TX 78602
Diego G.
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found displayed not reacting well. Found loose connection at display, all functions tested OK. Also instructed customer that dishwasher will need to be on a dedicated circuit if not it could cause unit to not function correctly due to electrical noise. No leaks present. Job complete"
Near Bastrop, TX 78602
Diego G.
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found displayed not reacting well. Found loose connection at display, all functions tested OK. Also instructed customer that dishwasher will need to be on a dedicated circuit if not it could cause unit to not function correctly due to electrical noise. No leaks present. Job complete"
Near Bastrop, TX 78602
Diego G.
Job Details: 12/31/2018
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site. Check for no operation issues. Found displayed not reacting well. Found loose connection at display, all functions tested OK. Also instructed customer that dishwasher will need to be on a dedicated circuit if not it could cause unit to not function correctly due to electrical noise. No leaks present. Job complete"
Near Austin, TX 78731
Paul
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived onsite for the refrigerator with a no cool condition. Found the compressor not pumping, drawing .61 amps and extremely hot. The compressor will need to be replaced again to complete service. I advised the customer to contact Whirlpool again since the unit was just replaced on July 20, 2018. I charged the customer RF100
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site. Made an attempt to replace yoke and found solenoid bad. Will need solenoid to repair unit. Will need AUTHO. Offic to reschedule; ordrng 1 W10309866 (solenoid)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site. Made an attempt to replace yoke and found solenoid bad. Will need solenoid to repair unit. Will need AUTHO. Offic to reschedule; ordrng 1 W10309866 (solenoid)
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/31/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site. Made an attempt to replace yoke and found solenoid bad. Will need solenoid to repair unit. Will need AUTHO. Offic to reschedule; ordrng 1 W10309866 (solenoid)
Near Austin, TX 78728
Paul
Job Details: 12/31/2018
MICROWAVE WHIRLPOOL WMH31017FS Arrived onsite for the microwave with a no heat condition. I found no model and serial tag on the unit. It doesn’t appear to have ever had one. I Skyped CS and he stated we couldn’t do anything without it. I explained this to the manager and she stated all of the appliances came directly from Whirlpool when the apartment complex was renovated. She stated she would get Whirlpool to send a replacement. Call complete.