"Arrived on site ran diagnostics E5 error still present asked customer if power was ever cycled after last repair customer stated unit was never power cycled during repair. Power cycled unit ran harvest test passed,ran error test no errors ran fill test passed,ran ice box fan good air flow."

Arrived on site for a dishwasher throwing an F2E2 error code. Upon arrival the unit was throwing the code. Due to this the UI was unresponsive to anything. Cycling the power to the unit did not change anything. I gained access to the control and unplugged the UI from the control. I then plugged the unit back in and waited roughly 10 seconds. Once I closed the door the drain pump kicked on. This built in test per tech sheet indicates a faulty UI. I am ordering the UI and will return to install.

"Arrived on site for a dryer that is not completing cycles during autho sensing dry cycles. Inspected unit and work area. The customer advised that the unit was eating even on air fluff. Tested the heater and found heater good. Replaced the cycling thermostat. Tested the unit again and found the unit cycling properly and not heating on air fluff but the timer still not advancing. Spoke to SW and ran a couple checks through the sensor and found the sensor working properly. Replace the timer and tested the unit. Still could not detect the timer advancing. Was advised again that there could be an issue with the moisture sensor and to replace that. Replaced the moisture sensor and test the unit again.The customer let the unit run for an hour and the unit still would not advance. I called whirlpool Techline and spoke to Sterling SR# 7731309114. He advised that I needed to check the yellow and red wires at the electronic control to chase ground. If I had an open line, the sensor is good. He then advised to check the orange and white to tan white for 120 V. Then check orange and white to black and white to see if I have 120 V. If I have 120 V at the orange and white to tan and white but don?t have 120 V from orange and white to black and white, the issue is with the control. If I have both at 120 V, the issue would be with the wiring harness. Spoke to customer about options on ordering parts due to the wiring harness being a PSP item.=; ordrng 1 W10853313 (sensor) and 1 WPW10476828 (cntrl-elec)"

Arrived on site for range not allowing top burner functions to any burners. Upon arrival I verified complaint and found burners not working. Also inspected power from main controls to infinite switchs was fully present with 240v. Found after testing switchs that all 4 infinite switchs are burnt up and not allowing proper voltage readings. Also found all 4 burners and receptacles completely caked in grease and other debri. In order to complete repairs we will need new 4 new burners as well as all infinite switchs and possibly 4 receptacles. Will need office to inform ahs of findings before we can proceed with repairs.; ordrng 2 W10259870 (6 inch burners)s and 2 W10259867 (8 inch burners)s and 4 814399 (Receptacles)s and 2 3148953 (Infinite switchs LFand RR)s and 2 3148951 (Infinite switchs LR & RF)s

(CH) Arrived on site for refrigerator FC fan rattling. Upon arrival confirmed the fan was going going bad and rattling during operation. Replaced FC fan motor and tested the unit. All functions are operating as designed. Call complete.

Arrived onsite for dishwasher not power on. Upon arrival found unit was not wired in. Wired unit in and tested unit is now operating as designed. Job Completed.

Arrived on site to replace control board. Replaced board test unit and unit test good job complete.

Arrived on job for complaints of error code. Code is for heater not being sensed by control. Replaced both heater and control. After replacement test operation. No leaks detected at time of service.

"Arrived on site to install previously diagnosed and ordered parts. Due to the valve not closing and the left FC door having water spots from the water dispenser dripping, I removed and replaced the valve and door and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of microwave not heating and customer having to hold door closed. Found failed interlocks, I replaced interlocks, as well as control board, I also cleaned oven glass. Unit tested good, instructed customer on proper use of closing door and operation of unit. Tested good. Interlock Switches

Arrived on site to replace previously ordered parts for ice machine. Replaced pump and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to install previously diagnosed part. Gained access to bulb housing underneath board and removed light bulb and installed new light bulb. Powered oven microwave combo back on and bulb is working as designed. Customer confirmed the light was working as it should. Job completed.

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system repair being diagnosed, I removed and replaced the compressor, non-UV drier and installed an access valve. Vacuumed the system and pressures held. Installed 4.5oz of R134a refrigerant and monitored pressures. Pressures held and unit was beginning to cool. I advised the customer of the repair. No water leaks observed during service, job completed. Recommended that the customer allow the unit to cool for approximately 24 hours before putting food items in it."

"Arrived on site to test unit for not responding. Powered unit and control was stuck in sensing mode. Canceled cycle and control was not responsive. Verified voltage to control. Replaced control and calibrated, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site to replace console and board under 5 year warranty. Replaced parts test unit and unit test good job complete.

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump failed and it will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11416362 (Pump)

"Arrived on site to replace hub from pr ious diagnosis. Verified hub was needed. Replaced hub and retainer, tested unit, unit works good. No leaks detected. Job complete."

"Arrived onsite for unit not locking on the lid to start a cycle. Put unit In Diagnostics and got error code F5E2 lid lock failure, F5E3 lid lock will not unlock. Tested the lock only and unit would start blinking error codes and the lock would not stay locked. Replaced latch. Tested unit. Unit tested good. No issues at this time. Job complete"

Arrived on site for range control not operating. Inspected unit and work area. Gained access to terminal block to measure voltage and found minor burnt wire. Was able to safely repair harness. Assembled unit and tested operation. All tested good. Spoke with customer on on failure and repair.

"Arrived onsite for unit making a gurgling noise when you open the doors and then shut them. Tested the unit. Opened the doors and shut the door and heard a gurgling noise coming from where the compressor and fan are. Noticed the fans were not running. Unplugged the unit for about a min. Plugged unit back in and had doors open to get some warm air in the unit for the fans and compressor kick on, after a few min, all fans and compressor was working. Opened the doors and tested the unit for the noise and noise didn?t return. Called tech line, said that there no service pointers for the current issue. Said there is nothing at this time to recommend since the unit is working as designed. Spoke with leon, got sr#7731304312"

Arrived onsite for dishwasher not cleaning dishes. Upon arrival found unit motor was dead. Replaced and tested. Unit is now operating as designed. Job Completed. No signs of leaks during service.

"Arrived on site to replace RC evaporator housing, evaporator cover, RC evaporator, thermistors, and drip pan. After replacing all parts and charging with refrigerant, unit tested good."

"Arrived on site to install previously diagnosed and ordered parts. Due to the RC evap motor harness with thermistor being bad, I removed and replaced the motor/harness and secured the thermistor to the suction line with foil tape and ziptie. Also, due to the FC light and waterbox lights not working, I removed and replaced the modules and tested and found they continue to fail. Tested the LED control and found it not providing voltage to the modules. Removed and replaced the control and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for failed range legs. Upon inspection found failed front leveling legs. Replaced legs. Unit is functioning properly. Job complete

Arrived on job for complaints of not spinning. Found the motor not working at all . Will need to replace motor.

"Arrived on site to install previously diagnosed parts. I installed the housing, bulb, harness, and control. The light on the unit is now working as designed. However, the turn table is now not rotating and the door seems to not be making proper contact with the interlocks. I am having to push up on the door some in order to start the unit. Upon further inspection I found the door to be sagging a little. I called techline and spoke to Austin and received SR# 7731301866. He recommended replacing the turn table motor, harness again, and to install a door bracket made to level the door. Ordering all parts and the office will need to reschedule. ; ordrng 1 W10710692 (Bulb and Turn Table Harness) and 1 W10642989 (Turn Table Motor) and 1 W10870089 (Bracket Door Support)"

"Arrived on site for ice build up. Found moisture on upper section of freezer gasket that caused water to freezer on upper liner door,traced moisture to mullion heater,removed heater good voltage to mullion,ohmed mullion passed. Ran diagnostics adjusted mullion heater status to on."

Arrived onsite for popping noise. Identified normal gas exchange noises during first few minutes of compressor start up. Dampened with pads. Advised customer on repair. Advised customer on health of unit. All checks good.

Arrived onsite for unit leaking from the front of the door leaking. Tested the unit. Upon further inspection. Found that the dispenser drawer was leaking. Replaced dispenser drawer. Tested the unit. Uni tested good. No issues at this time. Job complete

Arrived on site for an oven that has no power. Inspected unit and work area. The customer advised that the unit does have power but is unresponsive to touch on the control panel. Confirmed customers complaint and ask the customer to turn on power. The customer did not know where her breaker was for her oven. Went outside and found the breaker box. I power cycled the unit and the unit began working as designed. I asked the customer if they were hooked up to Wi-Fi and she advised that they were not. Attempted to cook the customer up to Wi-Fi myself but her Appliance was not connecting to the Wi-Fi. Gave her the Whirlpool Wi-Fi service number and the unit is working as designed. Call complete.

Arrived onsite and found unit operating with door not engaging switch properly. Provided door shim to correct switch contact for proper switch engagement. All checks good. Unit is now operating as designed.

Arrived on site for JUST STOPPED MID CYCLE. RESET THE BREAKER BUT STILL NO LIGHTS OR ACTION. Found UI had no lights when pressing options. Unplugged dishwasher and inspected junction box and found neutral wire not seated inside wire nut. Removed wire nut from hard wire and used wire nut to connect wires properly. Dishwasher came on. Placed in diagnostics and no error codes came on. Ran through diagnostics and completed all cycles as designed. Element heating as designed. No leaks detected.

"Arrived on site and inspected refrigerator and found homeowner feels middle door rails are difficult to open. Replaced both rails and force required to open drawer is better but new rails are also warm. If after rails cool to refrigerator temp they are the same as the original and this would be considered normal and no other adjustments can be made, I also stepped through all possible noises in the diagnostic cycle and everything sounds fine. Described different noises and compressor start up maybe with a customer is hearing, job complete"

"Arrived on site for a dishwasher leaking out of the front. I installed the clear door and then ran a test cycle on the unit. I found the lower spray arm not rotating, causing the water to build up and leak from the front of the unit. Per tech sheet I ohmd out the fuses and triacs at the control. I found them under 3 ohms. Per tech sheet this indicated a good control and a bad motor not allowing the arm to turn. I installed the sump and motor and then tested the unit with the clear door again. The same issue occurred. Due to this I am ordering the control and the lower spray arm to be installed. We will bring back the clear door in order to verify repair. Office will need authorization and to reschedule. ; ordrng 1 W11341628 (Control) and 1 W10860176 (Lower Spray Arm) and 1 Autho (Autho)"

"Arrived on site and inspected washer/dryer commercial combo and found control board is intermittently not working properly. order W11040838,

"Arrived on site to inspect dishwasher error code. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and cancelled diagnostics and turned the drain pump on and could hear the motor but the remaining water in the sump would not drain. I pulled the unit out and removed the drain pump and found the chopper had broken off and got wedged in the empellars. I advised the customer of my findings and replaced the drain pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of unit not cooling in either section, found compressor running, unit not cooling at all, found sealed system issue. This is a R600a unit, ordering parts for sealed system repair. ; ordrng 1 W11225065 (Compressor) and 1 W11246374 (Condenser) and 1 W11186306 (Evaporator) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Lock ring kit) and 1 Cnote (R600A equipment) and 1 Cnote (Office to reschedule) and 1 W10896710 (Lock ring) and 1 W11400723 (Lock ring) and 1 W11400725 (Lock ring) and 1 W10895723 (Lock ring) and 1 W11400726 (Lock ring) and 1 W11400737 (Lock ring) and 1 W11187707 (Lock ring) and 1 W11262991 (Drip pan) and 1 W10913906 (Coupler) and 1 Cnote (1st AM appointment, unit is in garage)"

"Arrived on site to install blower fan to resolve lower cooling fan speed error. Installed left fan, for lower oven. Retested and verified there are no remaining fan errors.

Arrived on site to diagnose a refrigerator that is leaking. Found water line to primary valve cut at 45 angle causing leak at valve. Cut line end at 90 to ensure proper seal in Geddes fitting. All is working properly at this time and no leaks were found after service was performed.

Arrived on site to replace sump and motor. Replaced part test unit and unit test good job complete.

"Arrived onsite for refrigerator freezer food in RC. Ran test on thermistors and found thermistor reading 18 degrees and 60 degrees when actually temps are 0 and 37. Will need to order and replace freezer and refrigerator thermistor..; ordrng 1 W10316760 (thermistor) and 1 WPW10384183 (thermistor)"

"Arrived on site for ticking noise and freezing in fresh food. Found warning label on power cord hitting wall adjusted power cord,found unit freezing in fresh food adjusted damper gaskets replaced fresh food thermistor. ; used 1 Wpw10316760 (Thermistor) from stock"

"Arrived on site to inspect dishwasher not getting water; not dissolving the detergent and shutting down during cycle. Upon further inspection, I placed the unit in diagnostics and tested. Unit is operating as designed. I retested 2 more times and it continued to operate as designed. I found some grease like substance on the motor. I contacted Frigidaire techline and advised of my findings. They advised that since the problem cant be duplicated, theres no repairs to be made. I mentioned the grease on the motor and was advised that the motor could potentially be going bad, but dont know for sure unless it goes bad while testing.No water leaks observed during service, job completed."

Arrived onsite for dishwasher not washing dishes. Upon inspection I found the motor barely pushing water and the top spray arm is not operating. I found the heating element is not engaging as designed and I can see white residue built up on the element. I accessed and replaced the motor assembly as well as the heating element. I tested the unit and it is now washing and working as designed with no leaks detected during time of service. Job complete.

"Contacted homeowner to verify failure and ui is giving stuck key error. As part is out of stock, I am ordering it so job is completed in 1 trip. Office to set return appointment.); ordrng 1 W11236888 (Ui)"

"Arrived on site to test unit for loud noise while operating vent hood. Found power cord was rubbing on blower wheel. Zip tied wires away from wheel, tested unit, unit works good. Verified with home owner unit is now operating as designed. Job complete."

Arrived on site for fridge leaking . Found supply line not installed into fill spout in back of unit as well as no clamp. Replaced clamp and spout from kit . Ran fill and harvest . All checked normal. No water leaks detected at time of service. Job complete.

Arrived onsite and found door misaligned. Installed new door and and aligned frame. Unit is now operating as designed. All checks good.

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit control and tested. Unit is now operating as designed. Job Completed.

"Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in rc evaporator due to miscommunication between sensors and controls.

Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested the unit. No issues at this time. Job complete

"Arrived on site to install previously diagnosed and ordered part. Due to the control failure, I removed and replaced the main control and tested. Unit is operating as designed. No water leaks observed during service.

Arrived onsite for refrigerator with cracked crisper drawer. I confirmed the drawer face is cracked. I replaced the drawer and the customer brought to my attention that the RC door is dented (see SD quick pic)

Arrived on site for no ice and ice build up. Icemaker working correctly found freezer door gears out of alignment to slides causing door not to close correctly. Realigned gears to slides checked door seal good.

"Arrived on site to inspect unit for leaking water and causing damage, upon inspection found the unit was leaking from evap pan onto floor, will need to order drain pan and extension, returning with valve just in case. Office to reschedule ; ordrng 1 W10655367 (Pan) and 1 W10622099 (Drain tube)"

Arrived on site to test unit for unit not heating. Test unit and found bad diode. Replaced diode Test unit and unit test good job complete. ; used 1 W11256462 ( Diode) from stock

"Arrived on site to inspect unit for a broken handle and grille. Upon inspection found the handle broken and the grille snapped, ordering grill and replaced handle. Office to reschedule ; ordrng 1 W10450187 (Grille)"

Arrived onsite for double oven not heating in the lower section. Upon inspection I confirmed good resistance of all bake and broil elements. As well as both oven sensors. I found no voltage passing through the relays on the lower control. I replaced the control but still no voltage or heat. I called techline and they directed me to the TOD located behind the lower blower fan. I found the TOD open and not allowing voltage to pass. I replaced the TOD and tested the unit. The unit is working as designed at this time. Job complete. Techlines SR#7731306777.

"Arrived on site to inspect unit for not illuminating the lower lightbulb, upon inspection found the control was shorted due to a electrical malfunctions, checked for burnt wires. Ordering control. Office to reschedule ; ordrng 1 W11221415 (Control)"

"Arrived onsite for the unit not heating and running constantly and possibly a safety issue. Checked for 240v from the wall and voltage was correct. Looked at the terminal block, and found that the white wire was not hooked up properly to the white wire. Corrected wiring. Tested the unit. Unit tested good. No issues at this time. Called safety tech line to let them know of findings. Got sr#7731304106. No issues at this time. Job complete"

"Arrived on site to diagnose warming drawer that is not running. On arrival found voltage at unit, but nothing happening with any dials or buttons. I found the insulation was getting crispy, and when i checked the wiring I found several wires had starting melting to the lid and plastic for the tech sheet holder. Found a couple bubbles in wire as well. Wiring is getting too hot due to a failed harness.

Arrived onsite and installed the drain pump to repair. Unit is now operating as designed. Advised customer on repair.

"Arrived on site inspected refrigerator and found ice box is 20? and freezer is showing 8?, took pictures. Only one batch of ice has been made in the past 24 hours. Test 56 shows E0, Test 15 is good, test 36 is good, test 57 is good, Icemaker is full of water. Spoke with techline and they recommended checking thermistor reading on control board. Thermistor is showing 20k, Techline recommended inspecting Thermistor this reading is correct but overall temperature is still high. Disassembled freezer and found thermistor is encased in an ice ball, removed all ice repositioned Thermistor and took multiple pictures. If this happens again tech line will need to be called again7731303007"

Arrived onsite for unit not making ice. Looked at the ice maker and saw that a pile of ice had built up under the ice maker and blocking the arm. Removed ice and waited to see if the ice maker would?ve dump out the ice in the tray. Ice maker was not working. Replaced ice maker. Ice maker started working and putting water in the tray. No leaks at this time. Job complete

"Arrived on site for ice build up in fresh food and freezer. Found excessive amount of ice build up in freezer,right corner of gasket not sealing found whole bottom section of gasket not sealing and gasket uneven. Removed gasket from door,removed ice build up,heated gasket to remove creases reinstalled gasket remolded gasket checked door seal good. Found cold air migrating around damper with damper door closed added sealer around housing gaps to prevent air from migrating to fresh food with damper door closed"

Arrived onsite to address condensation on the ice box. Upon arrival customer informed they had not been having ice production and were expecting icemaker replaced based on prior diagnosis. Found e3 error code and heater did not activate during harvest. Ordering icemaker replaced. ; ordrng 1 W11483245 (Icemaker)

Arrived on job for complaints of leaks. Found the housing damaged and causing leak. After replacement test operation. No leaks detected at time of service

Arrived onsite for oven door having fallen off. Upon arrival found unit receivers not screwed in at all and had fallen out. Found hinges stuck locked as well. Unlocked hinges for door. Used needle nose to hold new receivers in place and secure with screws. Reinstalled doors and tested. Unit is now operating as designed. Job Completed.

Arrived on site to test unit for unit making noise. Found insulation not in unit correctly. Secured insulation test unit and unit test good job complete.

"Arrived on site to test unit for burning things. Tested at 350, 400, 450 and temps were in range but when preheating to 450 temp exceeded 520. Replaced oven sensor, tested unit, unit works good. Advised customer read owners manual and informed on temp calibration. Job complete."

"Arrived on site for loud noise from inside wine cooler . Found one of fans are failing . Ordering fans if more the one is needed . ; ordrng 2 W10854409 (Fan)s"

"Arrived on site to inspect unit for a error code on conosle, upon inspection found the error code for a stuck key, removed console and found debris in ribbon wire, cleared debris and tested, all functions returned. Complete"

Arrived on site for washer not cleaning clothes. Inspected unit and work area. Per diagnostics mode and checked fault codes. Found error code F7-E6 motor fault. Inspected motor and pulley. Found actuator not connected to cam. Corrected connection and added zip tie to keep in place for temporary repair. Will need to replace actuator. ; ordrng 1 W10721967 (CLUTCH ) and 1 W10913953 (ACTUATOR )

"Arrived on site to inspect refrigerator ice maker overflowing with water and no water being dispensed at water dispenser. Upon further inspection, the customer advised that the water dispenser doesnt work. I removed the recently replaced filter and found it be an after market filter. Placed a filter bypass in the filter head and tested the water dispenser and found the water would dispense then it stopped. Customer advised that the water is turned off at the wall. Turned the water back on and retested and water dispenser is operating as designed. I placed the filter back in the filter head and retested and it continues to operate as designed. I inspected the ice maker and found the fill tube chute full of ice. Removed the ice maker and removed the ice to find a small piece of debris inside the chute that caused the fill tube to collect water and freeze. I placed the ice maker back into place and tested and it is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to follow up on induction cooktop that does not appear to be heating properly. Prior to arrival I had been informed by the customer that the unit is cycling a lot more often and taking longer periods of time to heat and boil water then it had prior to the recent failure. I called and spoke with tech line again to request guidance on how we can proceed with testing. Customer pointed out that things were taking much longer then before, and that when multiple elements were being used it was much slower. Tech line had me check the bottoms of the pots to see if they were concave, and I found one of the pots was a bit more curved then the others. Tech line advised that this causes the modules to overwork and fail. We tested several burners, and ran items with both lower elements running as well as the center element with a different pot. We were able to get items to heat, but it only moves fast if the unit is set to boost. The pots heated on the left side module appear to heat faster then the right, and that unit will constantly cycle if multiple elements are set to boost. After several conversations with tech line reps, these behaviors are considered normal, and not a sign of failure. The tech line directions are to run one element on boost to boil before moving to others and reducing heat once it does, and when multiple elements are running they will share power. If 2+ elements are running the unit seems to run much slower.

"Arrived on site for a washing machine throwing some error codes. Upon arrival the customer stated that when they wash towels it will throw an F9E1 and SUD error codes. However, when she does normal clothes it will run through fine. I put the unit into diagnostics mode and found stored error codes F9E1 for Long Drain, F8E3 for overflow condition, F3E1 for water level sensor error, and F5E2 for door lock error. I cleared the error codes. I then ran a test cycle and it filled as designed, but did have excess suds in the unit. During the drain cycle it ran several minutes to long. I found that the customer uses two additional cleaning agents/fabric softeners that they do not use on regular clothes, but on towels. I gained access to the pressure hose and air trap. I blew threw the hose and found suds. I also found significant gunk build up in the air trap. I cleaned the air trap out and then put it back on the unit. I cleared the suds from the tube. I then ran it through diagnostics and it ran through as designed. I advised the customer to no longer use those soaps, and to run a clean cycle regularly on the unit. I advised her until she runs a clean cycle she may still experience the issue, due to left over suds and soap residue. The unit is working as designed. No leaks observed at the time of service. Call complete."

Arrived onsite for range smell/ odor when in use. Upon arrival unplugged for inspection. Checked entire wiring harness and components. Did not find anything visible. Powered unit and tested. After about 25 minutes there was an odor. Tested elements and pulled hidden element from rear. No visible issues and all components are functioning correctly. At this time cannot trace source of odor and all functions are working properly. Unit is functioning as designed. Job complete

Arrived on site to test unit for unit not draining. Test unit and found blade broken on drain pump. Removed blade test unit and unit test good job complete.

Arrived onsite for dryer making high pitch squeal upon arrival found unit rollers producing squeal. Office to reschedule upon receiving rollers.

"Arrived on site to install previous diagnosed part. Removed failed valve and installed new. Performed diagnostics mode and tested all operations and observed for possible water leaks. All tested good, no water leaks detected."

"Arrived on site to inspect unit for not draining and constant motor sound, upon inspection found water in unit but still draining, replaced drain pump and tested, all water was removed and stopped draining normally. Fins had been broken off of pump. No leaks found. Complete"

(CH) Arrived on site to install previously diagnosed parts. Upon arrival disassembled FC evap cover and replaced the FC evap motor. Reassembled FC evap cover then replaced the control UI and the HV control. Upon replacing all needed parts tested unit to find it operating as designed. Call complete.

"Arrived on site to replace failed ignitor on right rear burner, after replacing, unit tested good."

"Arrived on site for ice build up. Found left corner of freezer gasket not sealing,removed ice build up remolded gasket checked door seal good."

Arrived on site to install previously diagnosed parts. I installed the new control and then tested the unit. I let the unit heat to preheated temps. The unit is now running as designed. Call complete.

Arrived on job to replace previously diagnosed parts. After replacement test operation dishwasher started working properly. No leaks detected at time of service

Arrived on site and inspected washer not agitating. Confirmed the complaint and found the actuator per Service Pointer W11531483. Ordering the actuator to complete the repair. Needs more work Office to schedule return services due to part availability.; ordrng 1 W10913953 (ACTUATOR)

"Arrived on site ,replaced timer . Ran unit for 10 min , timer was advancing . No lint build up at time of service.

"Arrived on site and inspected washer and found actuator arm is out of cam kit ring. Reset actuator and used a tie to hold it in place. it this happens again a new actuator, pressure hose, and control board will be needed to correct the issue. Job complete"

"Arrived on site to diagnose washer that had a small leak and did not fully spin out clothes a couple of times. I checked the unit for errors and found no errors present. I ran a diagnostic cycle and found when the bleach dispenser is sprayed with water, it seems to leak over a tiny bit. When I ran the unit in high speed spin. I could see a slight wobble in the basket at higher rpms. I removed the washplate and found the hub was loose on the gearcase shaft, allowing the basket to tilt slightly. The unit did not sound abnormally noisy, but was slightly louder then average. I did not hear any screeching or grinding. Ordering hub, and also a bleach dispenser to correct the leak if its not due to the vibrations. ordrng 1 W10820039 (Hub kit) and 1 WPW10554110 (Bleach dispenser)"

"Arrived on site and found LED module in freezer is out, after replacing it lighting has also returned to ceiling of fresh food section. No further repair is required at this time, job complete."

"Arrived on site for customer complaint of cooktop and oven not working, found power supply issue, only 120v getting to unit. Instructed customer to have electrician come out.

Arrived onsite for unit not keeping temperatures. Went ahead and replaced the defrost timer. Turned unit back on. No issues at this time. Job complete

Arrived on site to test unit for kickplate not staying on. Found clips ordering new clips office to reschedule. ; ordrng 2 W11318207 (Clip)s

Arrived onsite for unit not making ice. Looked at the ice maker and saw that the ice maker had ice cubes frozen over in the tray. Replaced ice maker. Tested the ice maker. Ice maker tested good. No leaks at this time. Job complete

"Arrived on site and inspected washer and found customer is experiencing lid lock not engaging in the beginning a cycle. At this time the lock is working properly started 2 normal cycles and locked and unlocked it several times in diagnostic. Will need to bring back control board, lock, and lid and replace everything to ensure repair on a second visit.; ordrng 1 W11259006 (Lid) and 1 W10810403 (Latch) and 1 W11162440 (Control board)"

Arrived onsite for dishwasher leaving white residue on dishes. Upon inspection I found no error codes stored in the unit. I ran diagnostics and found that all functions passed and are working as designed including the heater element which had a 8.9 amp draw at start then decreased as the element cooled. I found the unit to be over sudsing and the customer is using pods while having a in home water softener installed. I advised the customer on proper soap usage while on a softener and how it affects cleaning results. No leaks detected during time of service. Job complete.

Arrived on site and inspected dishwasher and found loose connection control board. After resetting it power has returned and dishwasher will complete a diagnostic cycle. Informed apartment maintenance that all cabinetry around dishwasher is crooked and partially broken. Installation of dishwasher is as good as it Can be. Job complete

Arrived on site to diagnose cooktop that customer said is not heating properly on big burner. Ran unit and did not see any visible issues and burner is hot. Checked wiring and found connector slightly loose. Tightened and verified all is working as designed. Call complete.