Service History 1025

Near Round Rock, TX 78664
Lou
Job Details: 01/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered part. Due to rust on the outer door panel, I removed and replaced the panel. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. I leveled the unit and observed no water leaks during service. Job completed."
Near , TX 78611
Thomas L.
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for poor washability and a poor driving conditions. Tested unit and found lower spray arm hitting the bottom of the lower rack causing poor wash conditions. Corrected loose spray arm and tested unit. All water connections are dry.
Near Austin, TX 78748
Kevin
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site and found a top third of refrigerator door gasket is not making contact with cabinet. Used heat gun to reshape gasket and it is now sealing properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78739
Brandon
Job Details: 01/02/2019
WASHER WHIRLPOOL WFW9200SQA10 "Arrived on site for customer complaint of error codes, F22 f20, I was unable to put unit into diagnostic mode due to door lock issue. Ordering MCU and door lock, bringing back other parts. ; ordrng 1 WPW10253483 (latch) and 1 WPW10384846 (cntrl-elec)"
Near Spicewood, TX 78669
Cliff
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL KSSP48QTS02 Arrived on site to diagnose a refrigerator that is not producing ice. Found ice bin frozen over causing unit not to dispense. Homeowner informed me that they do not use much ice and this is typical for the unit. Removed ice bin and defrosted it. Found all is functioning properly at this time. Advised homeowner to help prevent freezing over to thaw and clean out ice bin every two weeks. No other failures were found and no leaks were found at time of service.
Near Leander, TX 78641
Lou
Job Details: 01/02/2019
OVEN WHIRLPOOL WOS51EC0AS04 "arrived on site to inspect oven temps too hot. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested the temps. Before starting testing, I checked to see if the unit has been calibrated and it was set at 0 degrees. I pressed Bake at 350 on Standard Preheat multirack. At the 350 preheat, my temperature reading was 415 degrees. The unit got 427 degrees before it began to cool again. After approximately 15-20 mins after preheat, my temp reading was 363 and at this point, the unit should have had 2-3 temp changes. Using my oven dolly, I pulled the unit from the wall and removed the back cover, the UI control panel and the top cover to expose the main control. I removed and replaced the main control and the UI and sensor. I tested the unit and the unit was heating correctly. I advised the customer of my findings and repairs. I put the unit back together and placed it back in its spot. Job completed."
Near Austin, TX 78759
Wesley
Job Details: 01/02/2019
OVEN WHIRLPOOL GBS277PDB9 Arrived on site and found inner most glass cracked. Replaced glass. All checks good.
Near Austin, TX 78704
Kevin
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site and inspected dishwasher and found heating element has failed and wash motor has failed, after replacing both ran a diagnostic cycle and confirm all functions are operating properly. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Robert
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on job for complaints of not washing. Ran diagnostics and F7E1 and F6E4 heater working in test mode. Recommend replacement of thermostat $47.78 thermostat and 169.99 labor ; ordrng 1 WPW10195091 (thermostat)
Near Leander, TX 78641
Lou
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL KBFN402ESS02 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that approximately two days after the first service call, the unit stopped working so he turned the unit off. I removed the upper cover to expose the controls and compressor components. I removed and replaced the main control, power control and the UI control. I turned the power on to the unit and while I put my tools away, I waited to see if the unit would begin to cool. After approximately fifteen minutes, I checked the compressor and it was warm as was the condenser tubing. I had the unit set to factory temps of RC=37 and FC=0. The unit was beginning to cool. I advised the customer of my repairs and to expect the unit to cool in approximately 12-24 hours. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Brandon
Job Details: 01/02/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site for customer complaint of front right burner not igniting like the other burners. Found faulty valve not activating the ignition switch during start up. Ordering valve. ; ordrng 1 W10859922 (valve-gas)
Near Austin, TX 78733
Kevin
Job Details: 01/02/2019
WASHER WHIRLPOOL WFW8640BW0 "Arrived on site and found the washing machine has error code for water level and long drain. Replaced water level sensor and insured air trapped and pressure hose are in good condition. Ran a diagnostic cycle and found all functions are operating properly. No water leaks from connections at time of service, job complete"
Near Marble Falls, TX 78657
Thomas L.
Job Details: 01/02/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site for unit that will not complete cycles. Calibrated unit. Ran unit through automatic diagnostic steps. Found unit not filling with cold water. Found no cold water coming to unit. Customer to correct water situation. Water connections were all dry.
Near Austin, TX 78748
Leonardo
Job Details: 01/02/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to and found office was closed will need to reschedule for 1/3 took picture of office door sign and door was locked ; schdld next appmnt for 1/3 THU !
Near Round Rock, TX 78664
Steve C.
Job Details: 01/02/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for the unit is extremely noisy when it’s on. Disassemble the units and found the blower wheel is loose and has excessive lint buildup. Tighten the blower wheel and remove all the lint buildup and assemble the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78736
Kevin
Job Details: 01/02/2019
WASHER WHIRLPOOL WFW9550WL00 "Arrived on site and inspected washing machine, when the washer is in spin cycle it becomes eccentric very easily and loud noise can be heard. Shaft and bearing are failing. This would require replacing the outer tub, bearing, pulley wheel, and likely the basket as well. It would require two technicians and two hours to complete. Attempting repair is not recommended due to the age of the washing machine it may not disassemble/be seized, repair would also not be cost-effective. No water leaks currently from connections at time of service, job complete"
Near Jarrell, TX 76537
James
Job Details: 01/02/2019
DRYER WHIRLPOOL WED5840SW0 Arrived on site and tested operation. I found the thermostat open causing no heat condition. Quoted customer $51.15 plus tax for thermostat kit and $159.99 plus tax labor(DR590). Installed new thermostat kit and tested. Temperatures cycle properly and all functions test good. Job complete
Near Austin, TX 78704
Kevin
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL KBFS22EWMS9 "Arrived on site and found no ice production, found correct voltage to icemaker and attempted to cycle it manually and motor would not turn. Replaced icemaker and it cycled properly and actuated valve. No water leaks from connections at time of service, job complete."
Near Leander, TX 78641
Lou
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDTE304DSS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sump/motor assembly due to leaking at the diverter, removed and replaced the drain pump due to it making loud grinding noise and not pumping water out of the unit and removed and replaced the dispenser due to it not opening properly during wash cycle (too much detergent use). I tested the unit once I had all parts replaced and it operated as designed with no error codes showing. I made recommendations for use and care ad detergent/rinse aid use. I advised the customer to use dishwasher magic to clean the unit. No water leaks observed during service, job completed."
Near Manor, TX 78653
Wesley
Job Details: 01/02/2019
WASHER WHIRLPOOL WDF540PADM Arrived on site and found unit operating as designed. Checked for leaks. No leaks found. Advised builder that unit is operating leak free. All checks good.
Near Austin, TX 78739
Kevin
Job Details: 01/02/2019
DRYER MAYTAG MED5500FW0 "Arrived on site and inspected dryer and found thermal fuse has failed, after replacing fuse found smell customer is experiencing this because of residue on heater vent. Disassemble dryer and removed all interior lint, customer has already had vent to exterior cleaned by a service, dryer is operating properly, job complete"
Near Austin, TX 78723
Wesley
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived onsite and per customers concern tightened door handle. All else checks good,"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/02/2019
OVEN WHIRLPOOL WMH53520CE6 Arrived on site for no heat condition. When tested first the unit was pulling 11 amps thus indicating a failed magnetron. After testing a little longer the unit only pulled 1 amp indicating a failed cook relay on the control board. Will order control board. See sticky note for more information on this call. Office will need to speak with the customer and reschedule call.; ordrng 1 W11182110 (CONTROL) and 1 W11192678 (INTERLOCK) and 1 W11192679 (INTERLOCK)
Near West Lake Hills, TX 78746
Kevin
Job Details: 01/02/2019
REFRIGERATOR KITCHENAID KFIS27CXMS3 "Arrived on site and found ice build up on the bottom of freezer, found old style drain tube is still in place. Replaced drain tube and cleared ice from the freezer. No water leaks from connections at time of service, job complete"
Near Austin, TX 78725
Wesley
Job Details: 01/02/2019
DRYER WHIRLPOOL MGDC215EW2 Arrived on site and was advised of roller noise problem. Also found unit dryer valve coils week and preventing proper dry times. Customer did not have time for more than diagnosis today. Ordering dryer kit and returning with burner to repair coil. ; ordrng 1 4392067 (DRYER KIT)
Near Lakeway, TX 78734
Cliff
Job Details: 01/02/2019
DISHWASHER GE GDF570SSJ0SS Arrived on site to diagnose a dishwasher that will not turn on. Found wires were pinched inside of door at time of manufacturing causing unit to break the wires over time. Rewired inner door wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Austin, TX 78731
Kevin
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site and found customer is experiencing water dispenser not working, removed water filter and it will dispense the pressure is very strong. Will need to add In-line pressure regulator and a new pex waterline to correct the issue, w11033419B. SR7723810626; ordrng 1 8212547RP (tube-water) and 1 W10726788 (valve) and 1 W10786952 (valve PRESSURE REGULATOR)"
Near Round Rock, TX 78664
Lou
Job Details: 01/02/2019
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer not drying clothes. Upon further inspection, I turned the unit on for approximately one minute and opened the door and the unit was still cold. Using my vent test kit, I tested the unit by placing the tester at the vent opening inside the drum and placed the unit on air only no heat and tested. The test kit card did not fall off both times I tested. I detached the vent hose and tested again and the test card fell off the first time I tested. In testing this way, I determined that the vent gong up to the roof needed to be cleaned by a vent cleaning company. I turned the unit on with heat and with the vent tube off and did not feel any heat. I removed the back panel and removed the element and found that the middle plate of the element was burnt badly and looked as if it was about to crack. I advised the customer of my findings and am ordering an element and scheduled return service for 01/03/19. No lint observed during service.; o
Near West Lake Hills, TX 78746
Leonardo
Job Details: 01/02/2019
RANGE JENN-AIR JGRP436WP02 Arrived on site to removed door glass for customer to clean glass. Removed door and opened door to get to glass. Customer cleaned glass job complete
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/02/2019
WASHER MAYTAG MHW5100DW0 "Arrived on sote for f9e1 error found drain pump sticking, replaced pump and tests good. No leaks on site . Customer has CB info from prior visits"
Near Pflugerville, TX 78660
Steve C.
Job Details: 01/02/2019
MICROWAVE UNKNOWN WMH76719CS1 Arrived on site for the unit has the open and close door error. Tested the unit and found the three way switch is shorted. Replaced the switch and tested the unit. Unit heats and works properly.
Near Austin, TX 78732
Cliff
Job Details: 01/02/2019
COOKTOP WHIRLPOOL GLS3064RS01 Arrived on site to diagnose a cut up that is not a partner. Found left rear spark module and igniter failed. Replaced both parts and tested unit. Found all is functioning properly at this time.Module (172.74+tax)Ignitor (41.18+tax)Svc/Lbr (169.99+tax)
Near Austin, TX 78730
Kevin
Job Details: 01/02/2019
DRYER WHIRLPOOL WED8500DC4 "Arrived on site And found dryer is showing AF during cycle, Took one picture. I also checked diagnostic cycle and found F4E3 both for airflow, Dryer is getting hot and recommended to customer that the vent to the exterior be cleaned before the dryer is used again. Job complete"
Near Buda, TX 78610
Leonardo
Job Details: 01/02/2019
OVEN WHIRLPOOL WGE555S0BS02 Arrived on site to test unit for error code and top oven locked. Test unit and found no error codes in board. Put upper oven to clean and door latches opened and closed. Unit working as designed at this time could not duplicate problem job complete
Near Buda, TX 78610
Leonardo
Job Details: 01/02/2019
MICROWAVE WHIRLPOOL GH8155XJT0 Arrived on site to test unit for f6 error code. Follow instruction on tech manual check all connection and all test good. Will need to order new board 8183726 but board is NLA. office to reschedule ; ordrng 1 8183726 (BOARD )
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/02/2019
WASHER MAYTAG MVWB955FW1 "Arrived on site for customer complaint of unit leaking, found customer was placing soap pod in dispenser and not in tub causing water to splash over tub ring when hitting the pod. I explained to customer to place pod directly inside of tub. Unit tested good."
Near , TX 78669
Cliff
Job Details: 01/02/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that will not start. Found L1 not fully connected in junction box under dishwasher. Rewired dishwasher properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78754
Leonardo
Job Details: 01/02/2019
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to test unit for right front burner not working. Test unit and found burner not gettin power. Replaced switch test unit and burner not coming on. Test burner and burner getting power but not coming on. Replaced burner test unit and unit test good job complete
Near Round Rock, TX 78681
Steve C.
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on site for the unit ice maker is leaking water. Tested the icemaker and found the icemaker will continuously rotating and calling for water causing a overflow on the icemaker. Replace the icemaker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Lou
Job Details: 01/02/2019
COOKTOP WHIRLPOOL WFG320M0BB2 "arrived on site to inspect cooktop flames. Upon further inspection, the customer advised that the flames were turning orange while in use. I tested the flames by turning on the burners and all of the burner flames were normal. There were a few orange tips, but all normal. The customer advised that one of the burners had approximately 80% orange flames. I questioned if they had a humidifier in the home and the customer advised that they had one in the back room. I advised the customer that humidifiers will cause the flames to go primarily orange while the humidifier is on at the same time the burner is on. I also advised that when the unit is installed, when the gas line is connected, the installer will use what’s called “pipe dope” to seal the connection and over time the “pipe dope” will get into the gas and mix with it which can cause the orange flames/tips as well. I inspected the entire range and found no further issues and no gas leaks detected duri
Near Killeen, TX 76549
Al
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 "Arrived to install previously ordered parts. I removed and replaced the motor, ice maker, divider and impeller yoke. I reassembled the unit and service tested the unit. All water lines were dry at the time of service. Unit worked as designed.I returned and tested the valve and did not get voltage. ; ordrng 1 W10913947 (VALVE)"
Near Cedar Park, TX 78613
Lou
Job Details: 01/02/2019
REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my thermal lead at the bottom of the RC section and my ignite was 56 degrees. I placed my thermal lead at the bottom of the FC section and my temp reading was 16 degrees. I pulled the unit from its place and removed the back cover to check the compressor and its components. I checked amperage to the compressor and it was showing .03 Amps which is a weak reading. I put the cover back on and put the unit back in its place and removed the fc door and drawers. I removed the Evap cover and found that the evaporator had a good frost pattern and a small buildup of ice in the top right corner. Using my steamer, I removed the ice and I repositioned the thermistor. I put the Evap cover back on and put the fc drawers and door back on and tested the damper. The damper is operating as designed. I quoted the customer RF440 $299.99 for diagnosis/labor (per CS)
Near Cedar Park, TX 78613
Lou
Job Details: 01/02/2019
DRYER MAYTAG MEDB755DW2 "arrived on site to inspect dryer not operating. Upon further inspection, I found the unit plugged in and when pressing the power button the unit did not respond. I opened the door and found the unit interior light on. Using my multimeter, I verified voltage at the outlet and at the terminal block. I removed the back cover and verified ohms to the fuse, cutoffs and element. I reinstalled the back cover and removed the console to expose the main control. I tested voltage at the P8-3 and P9-2 and got 120 volts. I tested VDC at P2-3 & P2-1 and got less than 5VDC. I tested the thermistor and it tested good. I quoted the customer DR300 $169.99 for diagnosis/labor ad the control is SCODE. The Customer paid the service fee of $108.24 and will pay the remaining balance of $61.75 on the return service call. No lint observed during service.; ordrng 1 CNOTE (LSO) and 1 W10831163 (cntrl-elec)"
Near Burnet, TX 78611
Thomas L.
Job Details: 01/02/2019
REFRIGERATOR GE HA10TG31SB Arrived and installed re-work kit per factory. No water is hooked up to this unit.
Near Cedar Park, TX 78613
Lou
Job Details: 01/02/2019
OVEN WHIRLPOOL GBD307PDB7 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the control panel and tested the unit on Bake at 350. The unit operated as designed with no error codes showing. Job completed."
Near Austin, TX 78746
Kevin
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site and found the dishwasher front panel is damaged and not allowing door to close properly. Replaced panel and door is now operating correctly. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for unit not cooling in freezer. Ran diag found bimetallic open, replaced bimetallic and unit was still trowing error, replaced control in back and ran diag with a pass. Upon disassembling, tech cracked drawer divider by mistake. And will need replaced . No leaks on site ; ordrng 1 CNOTE (OFFICE R/S) and 1 W10878452 (DEVIDER )"
Near Lampasas, TX 76550
Al
Job Details: 01/02/2019
RANGE WHIRLPOOL WEEA25H0HN1 Arrived to inspect range. Customer had 240 from L1 to L2 and 249 from N to L1 and no voltage from N to L2. Customer advised again to seek electrician for wiring issues.
Near Austin, TX 78735
Leonardo
Job Details: 01/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Call customer to advise customer I was on my way and customer wanted to reschedule. Rescheduled for Thursday 1/3 ; schdld next appmnt for 1/3 THU 11-3
Near Canyon Lake, TX 78133
Robert
Job Details: 01/02/2019
REFRIGERATOR JENN-AIR JCD2295KES Arrived on job for complaints of no ice or water. Pulled out refrigerator and checked connections at valve loose connection at valve reconnect and test operation normal. No leaks detected at time of service
Near Pflugerville, TX 78660
Steve C.
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site for the unit is not making ice and we been in the refrigerator will not fit. Found no ice in the ice maker and it is in the on position. Found the icemaker connector was not secured. Secure the connection to the icemaker and the unit icemaker cycled. Found the bin on the refrigerator door is warped and will not go in the slots. Unit will need a new bin.; ordrng 1 W11239961 (BIN)
Near , TX 78610
Brandon
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to replace water valve, after replacement of water valve, unit tested good. However, I instructed customer to defrost unit due to old valve leaking water into ice maker section, I could not remove the ice maker due to ice build up."
Near Austin, TX 78757
Wesley
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDTE104ESS3 Arrived on site and found unit operating as designed. With only and f5 e1 error. All else checks good. No further service needed.
Near Austin, TX 78739
Brandon
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDTE504DSS0 "Arrived on site for customer complaint of unit making a noise and shutting down. Found broken glass in drain pump, I removed glass, unit tested good."
Near Killeen, TX 76542
Al
Job Details: 01/02/2019
COOKTOP WHIRLPOOL G7CE3034XS00 Arrived to inspect front burner not working. I turned the unit on and the front burner did not respond to HIGH setting. On London’s it responded. I disassembled and noticed the front burner switch was burned and needed to be replaced with a harness.Office to order harness and reschedule.NEEDS MORE WORK; ordrng 1 W10291387 (WIRE HARNESS)
Near Leander, TX 78641
Lou
Job Details: 01/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not working. Upon further inspection, I found that there was no power to the unit. I looked under the sink and found that the unit was not plugged in. I attempted to plug the unit in, but due to the water line crossing directly in front of the dishwasher plug outlet, I was unable to plug the unit in. I unplugged the disposal and plugged the dishwasher in to the disposal outlet to test the dishwasher. I placed the unit in diagnostics and tested with no error codes in the beginning. The unit operated as designed with no error codes. I contacted the builder of my findings and suggested that a plumber adjust the water line in order to be able to plug the dishwasher into the outlet. No water leaks observed during service, job completed."
Near Austin, TX 78725
Wesley
Job Details: 01/02/2019
DRYER MAYTAG MED5500FW1 Arrived on site and found cycling thermostat damaged due to heater box not resting correctly in airlock. Ordering heater box and returning with cutoff due to possibility of heat damage to newly installed. ; ordrng 1 W11165874 (HEATER BOX) and 1 WP8557403 (CUTOFF )
Near Killeen, TX 76549
Al
Job Details: 01/02/2019
DRYER WHIRLPOOL LE8860XWQ0 Arrived to inspect dryer not heating. I checked the incoming voltage to the unit and only got 124 volts from L1 to L2. The bracket that holds the dryer wires was broken and the white wire was taped. I advised the customer to contact an electrician to fix the voltage issue.JOB COMPLETE
Near Austin, TX 78703
Leonardo
Job Details: 01/02/2019
MICROWAVE WHIRLPOOL KMHC319ESS0 Called customer to advised customer I was on my way. Customer asked if it was in warranty and I said no so customer cancelled service.
Near Austin, TX 78746
Kevin
Job Details: 01/02/2019
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site and found error codes 7/1 no heat and 6/6 incoming water below 84 degrees. Ran diagnostic cycle and found all functions are operating properly and at the end heating element is working again. Also found in coming hot water measured at kitchen sink is 105° control board had turned off power to heating element and was reset by diagnostic cycle. Recommended that incoming water temperature be raised to a minimum of 120° add hot water should be ran at kitchen sink for at least a minute before starting dishwasher. No water leaks from connections at time of service
Near New Braunfels, TX 78130
Robert
Job Details: 01/02/2019
OVEN WHIRLPOOL WFE505W0HS0 Arrived on job for complaints of noise in oven . Found bracket fir heater moving made adjustments to bracket and noise stoped. Clamped too tight open it up slightly.
Near Round Rock, TX 78665
Wesley
Job Details: 01/02/2019
DISHWASHER MAYTAG DU810DWGU1 Arrived on site and found unit leaking from poor inlet hose connection. Repaired leak. Dispenser door latch missing. Customer requested replacement of latch piece. Ordering latch to finish. ; ordrng 1 676413 (LATCH KIT)
Near Austin, TX 78728
Cliff
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Arrived on site to diagnose a refrigerator that is condensating inside the unit. Found interior liner cracked causing air leak in fresh food cavity. Refrigerator liner is nonrepairable and unit will need to be replaced. No further repairs to be done at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
James
Job Details: 01/02/2019
RANGE WHIRLPOOL WFG540H0ES0 "Arrived on site and installed new valve, orifice holder, and sensor. Tested for proper operation and found unit working properly. Job complete"
Near Round Rock, TX 78665
Lou
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "arrived on site to inspect ice dispenser not dispensing. Upon further inspection, the customer opened the fc section door and showed me that the light switch was working intermittently. When I wiggled the switch housing, the fc lights flickered off and on. I removed the switch to find that it was not seated correctly. I re-seated the switch and tested it and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78749
Leonardo
Job Details: 01/02/2019
OVEN JENN-AIR WW30430P Arrived on site to test unit for unit not getting to temp. Test unit and unit test good door not closing correctly you have to push door to close. Job complete
Near Austin, TX 78723
Wesley
Job Details: 01/02/2019
RANGE WHIRLPOOL WFE320M0ES1 Arrived on site and repaired shorted control by replacing control. Now unit activates heating functions properly.
Near Del Valle, TX 78617
Wesley
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRT511SZDW00 Arrived on site and found current door misshapen and preventing good seal. Previous attempt to correct did not hold. Ordering new door to repair. ; ordrng 1 LW10646224 (DOOR)
Near Georgetown, TX 78628
James
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and installed new dispenser. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78735
Brandon
Job Details: 01/02/2019
OVEN WHIRLPOOL WOS97EC0HZ00 "Arrived on site for customer complaint of loud fan noise during use and unit not powering on all the time. Found UIB was not responsive all the time and noise coming from fan motor. Ordering appliance manager, UIB, and fan motor. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11109174 (blower) and 1 W11261165 (APPLIANCE MANAGER ) and 1 W11299115 (UIB)"
Near Kyle, TX 78640
Robert
Job Details: 01/02/2019
REFRIGERATOR MAYTAG MFD2560HEW Arrived on job for complaints of no water or ice. Found supply good air pockets in water line and shut off arm miss alignment. Corrected air and test icemaker. No leaks detected at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/02/2019
REFRIGERATOR LG LSC27937ST "Arrived on sote for unit leaking, found John gusset fitting not completely connected on hinge side, re connected all lines and Testd good, no leaks at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/02/2019
WASHER WHIRLPOOL WTW4950HW1 "Arrived on sote for unit making loud noise, popped under and found cam loose and chipped, R&R cam and Testd good, no leaks on site"
Near Austin, TX 78759
Wesley
Job Details: 01/02/2019
COOKTOP JENN-AIR JGD3430GS00 Arrived on site and adjusted knobs for straighter alignment. Also found current grease filter wrong part. Ordering correct grease filter. Shippingd2c; ordrng 1 D2C and 1 W10905834 (GREASE FILTER)
Near Round Rock, TX 78665
Lou
Job Details: 01/02/2019
DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher with no operation. Upon further inspection, I attempted to place the unit in diagnostics with no progress. The door was closed and the control was responding, but the unit was not operating. I unplugged the unit and removed the outer door cover to inspect the control and console. I plugged the unit back in and tested the door switch and when I engaged the switch, the drain pump came on. I found that the door strike was not engaging the door switch and allowing the unit to operate. I reinstalled the door panel and adjusted the door strike and tested the unit. When I closed the door, I could hear the door strike/door switch engage and make the loud clicking noise. I place the unit in diagnostics and tested and error code F5E1 appeared (door switch). I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed
Near Austin, TX 78724
Wesley
Job Details: 01/02/2019
OVEN WHIRLPOOL WFC310S0EB1 Arrived on site and installed hinge kit. NOw unit is operating as designed. Included move in date of first and only tenant to secure warranty status.
Near Georgetown, TX 78628
Lou
Job Details: 01/02/2019
WASHER GE WCVH6800J1MS "arrived on site to inspect washer stopping during rinse/spin cycle. Upon further inspection, I placed the unit in diagnostics to check error codes and found 22 (inlet valve) & 31 (drain). The customer advised that he had found some debris in the drain pump filter and then found more debris in the drain hose at the drain pump. He advised that he removed all debris using a coat hanger. Now the unit is leaking water and he believes that he may have poked a hole in the drain hose. I removed the bottom panel to expose the drain pump/hose. I found that water water leaking from the unit and the found a hole the size of a nickel in the drain hose just past the connection from the hose to the pump. I advised the customer of my finding. Also, using my multimeter, I tested ohms to the inlet valve and it was good. ordrng 1 WH41X10131 (drain_hose)"
Near Wimberley, TX 78676
Robert
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on job for complaints of noise. Compressor making buzzing noise louder than normal. Customer would like a SS TEC to check compressor ; ordrng 1 CNOTE (SS TEC) and 1 W10873801 (start-dev)
Near Kyle, TX 78640
Leonardo
Job Details: 01/02/2019
MICROWAVE MAYTAG MMV4205DH1 Arrived on site to test unit for open door close error. Test unit and found bad 3 way switch. Replaced switch test unit and unit test good job complete no more open close door erro
Near Jarrell, TX 76537
James
Job Details: 01/02/2019
RANGE MAGIC CHEF CER1115AAW Arrived on site and inspected bake element. I found visual failure of element causing no hear during bake cycle. Installed new element and tested. Unit working properly. Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/02/2019
DRYER WHIRLPOOL WED90HEFC2 "Arrived on site for customer complaint of dryer not turning on, found loose connection at door switch, I reconnected door switch unit tested good."
Near Round Rock, TX 78665
Lou
Job Details: 01/02/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to inspect dishwasher rack falling. Upon further inspection, I found that the lower wash arm had come off and melted on the element. The customer advised that the upper rack had come off the left track, but he placed it back on. I inspected the rack adjusters and both tracks and could not find where the rack had jumped off the track. Also, I found that the sump outlet cover was damaged and will need to be replaced. I inspected the element and it looks bad. I tested, ohms to it and it is good, but due to the random parts falling onto it and melting, it should be replaced. I advised the customer of my findings and advised him of the parts I would be ordering. I am ordering the lower spray arm, sump/motor assembly and heating element and will return with the prescreened tracks. I scheduled return service for 01/03/18. No water leaks observed during service.; ordrng 1 W10703867 (heater) and 1 W10837249 (spray arm lower) and 1 WPW10671942 (s
Near Round Rock, TX 78681
Lou
Job Details: 01/02/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect a dryer with no power. Upon further inspection, I attempted to turn the unit on and nothing happened. I could hear the timer ticking. I removed the back cover to expose the fuse, cutoffs and element. Using my multimeter, I verified ohms to the cutoffs and element and found the fuse open. I replaced the fuse and tested the unit and still nothing. I tested voltage at the terminal block and found no voltage to the L1 & L2 but there was 124 volts from L1 to Neutral. I unplugged the unit and tested the outlet for voltage and was only getting 109 volts from L1 to L2. I went outside and turned the breaker off and waited approximately 30 seconds then turned it back on. When I tested the outlet again, still I only found 109 volts. I advised the customer of my findings and advised that once they got the breaker checked out; if the unit still did not work to call the office and schedule return service. No lint observed during service, job co
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/02/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for heating complaints, found unit heating to 300 and turning off, ohm sensor and tests bad, R&R sensor and Testd good"
Near Seguin, TX 78155
Robert
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ Arrived on job for complaints temperature too warm. Found frost in freezer. Removed back panel and found wire to heater damaged. Repair wire and thaw freezer.
Near Leander, TX 78641
Lou
Job Details: 01/02/2019
DISHWASHER WHIRLPOOL WDF310PAAS5 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested with error codes F7E1 and F6E4 showing. I cleared the codes and continued with testing. The unit dispensed water into the tub, but the motor never came on. I advanced the unit until the drain pump came on and then tested the element ad they operated as designed. I found that a few of the lights on the UI console were not lighting up. I removed and replaced the control and tested and the motor still did not come on. I found that the motor was getting voltage. I removed ad replaced the sump/motor assembly and tested again. The unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Austin, TX 78757
Tyler B.
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for unit door not always closing, found unit missing closer on bottom hinge. Will need to complete repair ; ordrng 1 WP67003639 (closer)"
Near Austin, TX 78746
Kevin
Job Details: 01/02/2019
WASHER WHIRLPOOL WTW8600YW1 "Arrived on site and inspected washing machine and found water pressure is not excessive and each dispenser cup did not visibly overflow while testing. Left spring has rusted out. Lid still opens and closes and customer elected not to replace it at this time. Found water dripping from where black water line attaches to dispenser cup.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/02/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 "Arrived on site for customer complaint of left side door making noise when opening, found left side bushing and spring are making noise, ordering left side hinge with spring and bushing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10484913 (hing-bushg) and 1 WP8281164 (screw) and 1 WPW10121046 (etension)"
Near Austin, TX 78759
Wesley
Job Details: 01/02/2019
DISHWASHER KITCHENAID KDTE304GPS0 "Arrived on site and found new control to be defective and also found unit float switch assembly open and lever missing. Found lever. Corrected float switch assembly, now unit is operating as designed, no parts needed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/02/2019
DRYER WHIRLPOOL WED7800XW0 "arrived on site to inspect dryer not heating. Upon further inspection, using my multimeter, I verified ohms to the cutoffs and thermal fuse, but when I checked the element is showed to be open. I removed the element and found it to be burnt ad the metal plate was warped and cracked due to the heat. I replaced the element and tested the unit and it began to heat as designed. Using my shop vac, I vacuumed the lint from the unit. Job completed."
Near Round Rock, TX 78665
Wesley
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site and found RC drain clogged. Unable to remove debris. Not frozen. Unit has blockage about 6 inches up from rear access. Causing leak during normal operation of front of RC cabinet. Advised customer that condition would be reported to whirlpool and replacement is likely. Condition unchanged at time of service. Customer made aware of persistent leak.
Near New Braunfels, TX 78132
Robert
Job Details: 01/02/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on job to replace freezer door,bracket and adapter. After replacement test operation. No leaks detected at time of service"
Near Austin, TX 78750
Cliff
Job Details: 01/02/2019
TRASH COMPACTOR KITCHENAID KUCC151LPA0 Arrived on site to diagnose a trash compactor that was smoking during use. Tested unit thoroughly and found no mechanical failures at this time. Advise homeowner contact or may not of been close properly or switch is not set properly causing motor to overheat. All is working properly at this time and no repairs are needed.Svc fee -20.00 yelp discount (79.99+tax)
Near Lakeway, TX 78734
Brandon
Job Details: 01/02/2019
REFRIGERATOR KITCHENAID KSCS25FTSS02 "Arrived on site to replace main control board, after replacing, unit tested good."
Near Austin, TX 78736
Kevin
Job Details: 01/02/2019
OVEN WHIRLPOOL RBS305PDB17 "Arrived on site and found customer is experiencing F3E2 error for runaway temperature. temperature sensor is showing to be 1090 ohms at room temperature. The control board relay is getting stuck during operation, and control board will need to be replaced. Control board is showing no longer available Will turn over call to American Home Shield, Job complete; ordrng 1 8300450 (switch,membrane w/pn) and 1 WP8302994 (cntrl-elec) and 1 WPW10131825 (sensor)"
Near Buda, TX 78610
Robert
Job Details: 01/02/2019
DRYER WHIRLPOOL WGD95HEDW0 Arrived on job for complaints of noise. Found the blower wheel damaged causing a rattling noise. ; ordrng 1 WPW10211915 (wheel)
Near Austin, TX 78746
Kevin
Job Details: 01/02/2019
REFRIGERATOR KITCHENAID KBRA20ELSS01 "arrived on site and found refrigerator has power a compressor condenser fan and evaporator fan are not running. Rotated defrost timer and found no voltage at start device. Bypassed thermostat and found power is showing at the start device now but compressor is not starting. Quoted customer for repair and replacement of compressor and thermostat. New compressor, $407.76 thermostat $114.86, Access stub $13.16 drier $49.96 total labor RF440 $449.99 Office is closed and customer will call tomorrow if he wishes to proceed. No water leaks from connections at time of service, job complete; ordrng 1 TJ90SF8404 (ACCESS STUB) and 1 W10143759 (drier (service)) and 1 W10309990 (compressor) and 1 WP67003000 (control- f THERMOSTAT)"
Near Round Rock, TX 78665
Steve C.
Job Details: 01/02/2019
RANGE WHIRLPOOL WFG530S0ES1 Arrived on site for the unit is leaking gas. Tested the unit and applied bubble solution to all the gas connections. Found no gas leaks on the unit but did find a small gas leak on the elbow connector to the wall. Advise the customer to call a plumber to fix the gas leak.Turn the gas off for safety until the unit is repaired from the plumber.
Near Austin, TX 78757
Tyler B.
Job Details: 01/02/2019
REFRIGERATOR WHIRLPOOL KSC23C8EYB02 "Arrived on site for unit with no cool, ran diag found bi metals open, R&R bi-metal and tests good no leaks on site