Service History 1025

Near Austin, TX 78729
Wesley
Job Details: 10/05/2018
Arrived on site and installed new door. All checks good. Unit is now operating as designed. Advised customer on repair
Near Georgetown, TX 78628
Lou
Job Details: 10/05/2018
arrived on site to inspect microwave making a loud noise. Upon further inspection, I placed a cup of water in the unit and started it on a quick 30 second heat. At the end of the cycle, I never heard any out of the normal noises. The customer advised that the noise occurs when they heat up something for more than a minute and sometimes the noise goes on for the entire heating cycle. I removed the unit from the wall and then removed the cover to expose the inner parts. I continued testing with the cup of water inside and finally the unit began to make the noise the customer was comp,singing about. I found that the top of the cabinet was vibrating against the fan motor housing. Using some sound reducers from my van, I removed the fan motor and placed the sound reducers in between the cabinet and fan hosing and placed the fan back in its spot and retested. I could not duplicate the noise. I advised the customer of my findings and the repair. I placed the unit back on the wall. Job complet
Near Austin, TX 78738
Luis
Job Details: 10/05/2018
Refrigerator-installed updated drain tube,defrosted freezer drain
Near Temple, TX 76504
Arthur B.
Job Details: 10/05/2018
WTW8600YW1 (Top Load a Washer) - Arrived onsite for customer complaint of top load washer along grinding noise when washing. Found bearing warn out and leaked oil on floor. Attempted to removed inner basket and shaft and found all rusted and seized to shaft. Will need new inner basket assembly and outer tub to complete repair. Advised customer of findings and told customer that AHS must approve parts before we can return. OF to R/S. Unit unplugged at this time.
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/05/2018
WETLV27FW0 Arrived on site to repair unit for no heat, I found heating element open, replaced the element and verified unit operations unit is heating, dryer and duct free of lint at the time of service
Near New Braunfels, TX 78130
Derek S.
Job Details: 10/05/2018
WETLV27FW0 Arrived on site to repair unit for no heat, I found heating element open, replaced the element and verified unit operations unit is heating, dryer and duct free of lint at the time of service
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2018
arrived on site to inspect dishwasher not functioning properly. Upon further inspection, the customer advised that they attempted to start the unit in the China wash mode and the unit went straight to rinse mode. I attempted to place the unit in diagnostics and the unit failed. Per tech sheet, if the unit does not start test mode order a control. I removed the inner door from the outer door to look at the control and I found that the door latch was broken. I quoted the customer $151.90 for the control, $51.40 for the turbidity sensor, and DW550 $169.99 for a total including tax of $404.08. The latch is not available in white so I cannot order it. The customer did not agree to the repair and decided to purchase a new dishwasher; therefore, the total cost for today was $108.24 which the customer paid in full. No water leaks observed during service, job completed.
Near Round Rock, TX 78665
Wesley
Job Details: 10/05/2018
Arrived on site and repaired by installing new UI. All checks good.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/05/2018
Arrived on site, for no spin/draining condition, ran washer through diagnostics, found an error code for out of balance; adjusted error code. Ran unit through cycles. Unit working properly at this time. All water connections were dry.
Near Temple, TX 76502
Arthur B.
Job Details: 10/05/2018
MEDX655DW1 (Dryer) - Arrived onsite for customer complaint of dryer not starting. Checked incoming voltage and found 240v. Removed back panel and found no continuity on thermal fuse. P&L are as follows; WP3392519 (Fuse) $19.93,DR560 $159.99 plus taxes. Removed and replaced thermal fuse. Reassembled and tested. Unit now heat and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Round Rock, TX 78665
Wesley
Job Details: 10/05/2018
Arrived on site and found unit stuck button able to be manually corrected without parts. Tested corrected unit. All checks good. Operating as designed. Leak feee.
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/05/2018
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2018
Arrived on site and replaced front burner heads to repair ignition problems. Unit now operating as designed. Advised mr. on design and ignition technique. Unit now operating properly.
Near Burnet, TX 78611
Thomas L.
Job Details: 10/05/2018
Arrived on site, checked in with customer. Removed and replaced High Amperage no cool compressor, valve, and drier. Properly fastened and wired. Turned unit on, began to cool. Unit working properly at this time. Advised customer that unit will take approximately 12 hours to reach appropriate temperatures. All water connections were dry
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/05/2018
Near Leander, TX 78641
James
Job Details: 10/05/2018
Arrived on site and tested operation. Found power button and start button not working. Tested thermal fuse and found to have failed. Quoted customer $24.32 plus tax for fuse and $159.99 plus tax labor(DR560). Installed fuse and tested. Unit working properly. But power button still out. Customer does not want to replace console. Removed lint from unit. Job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 10/05/2018
arrived on site to inspect oven making noise. Upon further inspection, I turned the unit on Bake at 350 degrees and hit start two times to start preheat in Standard Preheat mode for multiracks. The iced that the unit makes a whistling noise when the blower comes on. After a few minutes of preheat, the blower/fan came on and began its normal humming noise. I advised the customer that the noise we were hearing was normal. Using my thermalcouple, I tested the heat in the unit by placing the lead in the middle of the center rack and the temps were normal, as well. I recommended that the customer operate the unit in Standard Preheat for multirack mode by pressing Bake and press a Start two times to get a more evenly preheat. Job completed.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2018
Arrived on site and installed burnt out timer do to no progression. Quoted 81.48 for timer and 159.99 for part. All checks good. Unit is now operating as designed. All checks good.
Near Austin, TX 78703
Robert
Job Details: 10/05/2018
WFW92HEFW0 Arrived on job for complaints of door locked. Removed top and manual unlock. Ran diagnostics and water suds also load in washer had three pods in it. Instructed customer on suds.
Near Leander, TX 78641
Tyler B.
Job Details: 10/05/2018
Near Austin, TX 78705
Robert
Job Details: 10/05/2018
WDF330PAHS1 Arrived on job to replace drain hose. After replacement test for operation and leaks.
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 10/05/2018
Arrived on site, checked unit. Removed and replaced console and control. Properly fastened wired. Ran unit through cycle to check for proper operation and for leaks. Checks good, unit working properly at this time. All water connections were dry . Brittanys228@gmail.com
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2018
Replaced weak Evap fan motor to repair cooling issue
Near Pflugerville, TX 78660
Wesley
Job Details: 10/05/2018
Arrived on site to address exterior condensation on the freezer door gasket top and some resulting interior condensation. Changed both mullion heater status to full time operation. Advised customer on procedure. Found excellent gasket seals. All checks good. No leaks
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/05/2018
Near Temple, TX 76504
Arthur B.
Job Details: 10/05/2018
RTW4516FW2(Top Load Washer) - Arrived onsite for customer complaint of top load washer not locking to start cycle. Tested unit and found lid latch clicks to lock continuously. Removed and replaced door latch and strike. Reassembled. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/05/2018
Arrived on site for door lock issues. Found no failure codes. Found all operations were working properly. All water connections were dry.
Near Kyle, TX 78640
Brandon
Job Details: 10/05/2018
Arrived on site for customer complaint of rear seal coming off of drum. Found seal had completely come off and drum wore holes in rear bulkhead and belt starting to Frey. Ordering belt, rear bulkhead, and drum.
Near Temple, TX 76502
Dona
Job Details: 10/04/2018
Arrived on site for water overflowing from bleach dispenser, found solenoid on valve staying open longer in cycle than normal. Replaced fill valve and verified all operations check good. Ran unit numerous times. Verified wash spin and drain. Unit running to specifications all water connections dry. Collected 340.23 on check charged 159.99 labor and part 154.31 tax 25.93. Customer paid by check 7520. All water connections dry.
Near Austin, TX 78728
Chase
Job Details: 10/04/2018
WDT730PAHZ0 Arrived on site. Checked dishwasher for no operation. Found F7E1 error for heater. Started diagnostic cycle and found wash motor not running. Verified 122vac to motor also heater operation is working properly. Replaced failed wash motor and tested. Checked thoroughly for leaks. All functions check good and no water leaks present after repairs. Job complete
Near Austin, TX 78729
Wesley
Job Details: 10/04/2018
Used test kit to demonstrate to customer that there is an exterior vent problem. All else checks good. Unit otherwise operating properly.
Near Austin, TX 78729
Wesley
Job Details: 10/04/2018
Arrived on site and found pump leaking. Ordering pump to repair, all else checks good. Advised customer not to use until return visit.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2018
Arrived on site for improper burner ignition. Found right front igniter loose and not grounding properly. Corrected and all burners now ignite properly.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/04/2018
WFE714HLAS0 Arrived on site to repair unit for over heating, Mrs informed unit was getting to 500 degrees set at 350, I replace the sensor and control due to inaccurate readings, I verified unit is heating correctly at 350.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/04/2018
WFE714HLAS0 Arrived on site to repair unit for over heating, Mrs informed unit was getting to 500 degrees set at 350, I replace the sensor and control due to inaccurate readings, I verified unit is heating correctly at 350.
Near Smithville, TX 78957
Thomas L.
Job Details: 10/04/2018
Arrived on site, found evaporator frozen do to fan not working. Removed and replaced fan motor in the fresh food cabin. Properly fastened and wired. Fan motor working properly. Unit needs to be defrosted before use in order for ice to melt. All water connections were dry.
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/04/2018
Near Austin, TX 78717
Lou
Job Details: 10/04/2018
arrived on site to inspect dishwasher part coming off. Upon further inspection, I found that one of the friction pads had torn and fell off. I found that it had fallen off of the left side hinge. I installed a new one and checked the right side and found that the right side pad was slightly torn so I removed and replaced it and tested the unit. Unit operates as designed. I recommended some use and care tips to the customer, as well. No water leaks observed during service, job completed.
Near Waco, TX 76711
Arthur B.
Job Details: 10/04/2018
DSKS433EBWW (Dryer) - Arrived onsite for customer complaint of dryer making clicking noises when tumbling. Tested unit and could not replicate sound. Advised customer dryer is function as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/04/2018
Arrived on site and installed glass, unit is now operating as designed. Cleaned all broken glass out of unit. All checks good.
Near Waco, TX 76707
Arthur B.
Job Details: 10/04/2018
RED4516FW0 (Dryer) - Arrived onsite for customer complaint of no heat on dryer. Removed back panel and found no continuity to element and cutoff. Removed cutoff and element and installed new replacements. Reassembled. Tested unit. Unit heat and tumbles as intended. Dryer vent and lint trap clean at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/04/2018
Arrived on site and found description of control failure. Of clicking relay and then lights and cooling function failure until power was cycled at breaker. Unit UI would remain on. Quoted main control as 275.64 and labor as 199.99. Charged 108.24
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2018
Arrived on site for unit not making ice. Found that ice maker was bad, it would not fill. Removed and replaced ice maker. Properly fastened and wired. Turned unit on, began to fill, checks good. All water connections were dry.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/04/2018
Near Austin, TX 78724
Joseph C.
Job Details: 10/04/2018
WED7500GC0 Arrived on site for “broken door handle” complaint. Inspected unit and found door striker to be broken from unit, due to weakened door catch. Ordering new catch and striker. Return for repairs on Tuesday 10/09. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78724
Robert
Job Details: 10/04/2018
WED4616FW0 Arrived on job to replace timer. After replacement test dryer allowing time to run until self termination of cycle.
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/04/2018
Near Austin, TX 78721
Joseph C.
Job Details: 10/04/2018
WFG505M0BS3 Arrived on site for “oven temps too high” complaint. Inspected unit and took temp readings, using “Whirlpool Approved” three count method. Temps were 25 degrees(average) over desired setpoint temp. Calibrated unit. Retested. Unit is performing to within standard tolerances. No leaks detected, at time of service.
Near Austin, TX 78721
Joseph C.
Job Details: 10/04/2018
WFG505M0BS3 Arrived on site for “oven temps too high” complaint. Inspected unit and took temp readings, using “Whirlpool Approved” three count method. Temps were 25 degrees(average) over desired setpoint temp. Calibrated unit. Retested. Unit is performing to within standard tolerances. No leaks detected, at time of service.
Near Robinson, TX 76706
Arthur B.
Job Details: 10/04/2018
WRF989SDAM00 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling properly. Found RC evaporator is older style silver evaporator. Unit falls under S71233 rework. Removed compressor and evaporator using braising methods. Vacuumed system down to -25psi. Charged with 5.5oz of R134a refrigerant. Tested unit. Found good frost pattern and good air flow from newly installed evaporator. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Wesley
Job Details: 10/04/2018
Arrive on site and found fridge gasket pulled out of position on top. Rest position. Advised customer on findings. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/04/2018
Near Cedar Park, TX 78613
James
Job Details: 10/04/2018
Arrived on site and tested operation. Found no heat from dryer and all other functions test good. Found thermostat has failed on dryer. Quoted customer $60.58 plus tax for thermostat kit and $159.99 plus tax labor(DR580). Installed new thermostat kit and vacuumed lint from machine. Tested for proper operation and found unit working properly. Job complete
Near Manor, TX 78653
Thomas L.
Job Details: 10/04/2018
Arrived on site to find fresh food section at 35 degrees and freezer section at 19 degrees. Found totally restricted condenser restricting air flow. Cleaned condenser. Found restriction in capillary restricting refrigerant flow. Replaced filter dryer. Vaccine used system and recharged. Flow of refrigerant is now proper. No water is connected to this unit. Fresh food 35 Freezer 19
Near Del Valle, TX 78617
Robert
Job Details: 10/04/2018
WFC150M0EB2 Arrived on job for complaints of burners not working correctly. Test all burners and operation normal.
Near Georgetown, TX 78633
Lou
Job Details: 10/03/2018
arrived on site to install cooktop glass. Upon arrival, I met with the customer and inspected the glass cooktop to find that it was cracked near the vent. I quoted the customer CO230 $219.99 for a total including tax of $238.14 for service/labor fees. The cooktop ad accessories were covered by whirlpool. The customer agreed to the repair and paid in full. I removed and replaced the glass cooktop and trim ad tested the unit. Unit operated as designed. Using my silver tape, I sealed the vent hose underneath the cooktop. Job completed.
Near Elgin, TX 78621
Wesley
Job Details: 10/03/2018
Arrived on site and found unit fuse blown. Replaced fuse. Now dryer heats as designed. Customer cleaned lint out of vent.
Near Dripping Springs, TX 78620
Robert
Job Details: 10/03/2018
MVWB725BW0 Arrived on job to replace hub. After replacement of hub test operation, all good. No leaks detected.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/03/2018
SR#7723109780
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/03/2018
WRF555SDFZ05 (French Door Refrigerator) - Arrived onsite for customer complaint of FC door on French door refrigerator binding when opening. Found LH rail is hard to open. Removed and replaced rails. Reassembled. Door now open and closes well. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/03/2018
GTD65EBPLDG (Dryer) - Arrived onsite for dealer request to check dryer for operations. Tested unit with power supply and found dryer heats and tumbles as intended. No other issues found. Dryer vent clean of lint since dryer is new.
Near Georgetown, TX 78628
Lou
Job Details: 10/03/2018
arrived on site inspect dryer not working and showing error code. Upon further inspection, the customer attempted to start the unit ad it failed then showed error code F1. I verified the error code through the tech sheet and it reported to replaced the main control. I removed the top of the unit to expose the control ad drum. I quoted the customer $220.03 for the control and DR300 $159.99 for diagnosis/labor fee for a total including tax of $411.37. The customer agreed to the repair and paid in full. I removed and replace the main control ad tested the unit. The unit operated as designed. No lint observed during service, job completed.
Near Manor, TX 78653
Wesley
Job Details: 10/03/2018
Arrived on site and found unit working properly. Restored water to unit. All checks good. In diagnostics. No leaks.
Near Hutto, TX 78634
Jonathan
Job Details: 10/03/2018
Whirlpool refrigerator model# WRF540CWHZ01. Refrigerator doors not aligned.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/03/2018
Arrived on site and restored broken lights with new lighting board. Now lights work properly. All checks good.
Near Kingsland, TX 78639
Thomas L.
Job Details: 10/03/2018
Arrived on site or noisy operation during the Fill cycle. Turned off the faucet to the ice machine and it continued to fill and is now quiet. With customers permission we left that faucet in the off position and he is aware of that information. All water connections are dry.
Near Austin, TX 78737
Robert
Job Details: 10/03/2018
LSQ8243HQ0 Arrived on job for complaints of no spinning or draining. Found lid switch damaged. Replaced switch and test. Operation normal
Near Temple, TX 76502
Steve C.
Job Details: 10/03/2018
Arrived on site for the unit bake element caught fire. Found the the bake element broke in two on the right rear corner. Replaced the bake element and tested the unit. Unit heats and works properly.
Near Kempner, TX 76539
Arthur B.
Job Details: 10/03/2018
JK5500DF3BB (Wall Oven) - Arrived onsite for wall oven making loud noises when self clean cycle is used. Tested unit. Found all work as intended. Fan also work as intended. Could not replicate issues. Advised customer if happens again to make a video. No other issues found.
Near Austin, TX 78735
Luis
Job Details: 10/03/2018
Built in kitchen aid- replaced failed fan motor
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 10/03/2018
Arrived on site for leaking water condition. Found fill line at valve is cracked and leaking. Replaced water line. All water connections are now dry. Customer had to leave before repairs were done. Unit is in an outside kitchen.
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/03/2018
Arrived on site. Replace control panel, switches, lever and latch. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/03/2018
Arrived on site. Replace control panel, switches, lever and latch. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 10/03/2018
Arrived on site. Replace control panel, switches, lever and latch. All functions tested OK. Job complete
Near Driftwood, TX 78619
Robert
Job Details: 10/03/2018
KDTM354DSS4 Arrived on job for complaints of upper rack falling. Replaced adjuster on left side and test operation. No leaks detected
Near San Marcos, TX 78666
Derek S.
Job Details: 10/03/2018
MVWB835DW3 Arrived on site to repair unit for long fill. I found the water valve housing faulty due to mechanical failure, replaced the water valve and verified operations, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/03/2018
MVWB835DW3 Arrived on site to repair unit for long fill. I found the water valve housing faulty due to mechanical failure, replaced the water valve and verified operations, no water leak present at the time of service
Near Killeen, TX 76542
Arthur B.
Job Details: 10/03/2018
WRF736SDAM13 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not cooling properly. Inspected evaporator and found all frozen over. Also found damper not opening up in RC section. Unit will need new control,UI and damper to complete repair. Customer will have unit defrosted prior tomR/V. OF to R/S after authorization is given for parts. All water connections were dry at time of service.
Near Killeen, TX 76542
Arthur B.
Job Details: 10/03/2018
WRS325FDAM04 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator leaking water from dispenser area and LED lights not working as well. Tested unit and found slow water flow at dispenser. Also found ice maker leaking into bin causing ice to clump up. Will also need LED assembly to complete repair. R/S for 10/8. All water connections were dry at time of service.
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
RTW4516FW2 Arrived on site to repair unit for water leak, I found a wire lodged in the propeller drain pump causing leak, cleared out the pump and verified is draining as designed, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
RTW4516FW2 Arrived on site to repair unit for water leak, I found a wire lodged in the propeller drain pump causing leak, cleared out the pump and verified is draining as designed, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
WRF535SWHZ00 Arrived on site to repair unit for no ice, i found that the icemaker was connection to unit harness was not seated correctly, I reconnected the icemaker and uni5 started a harvest cycle, verified icemaker filled with water, no water leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
WRF535SWHZ00 Arrived on site to repair unit for no ice, i found that the icemaker was connection to unit harness was not seated correctly, I reconnected the icemaker and uni5 started a harvest cycle, verified icemaker filled with water, no water leak present at the time of service
Near Austin, TX 78753
Wesley
Job Details: 10/02/2018
W11245251 Switch kit service pointer. SR 7723100107 Talked with techline after repeat symptom and found wiring to be miswired from factory. Was advised to re wire with switch kit according to service pointer. Ordering switch kit to repair. All else checks good.
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/02/2018
Near Cedar Park, TX 78613
Lou
Job Details: 10/02/2018
arrived one ore to inspect dryer not drying. Upon further inspection, using my dryer vent tester kit, I placed the tester inside the drum on the air vent and placed the unit in fluff mode and tested. The card to the kit never fell off on any test (3 times). I turned the heat on to the unit at the console and turned the unit on and felt a little heat. I removed the back panel to expose the wiring , fuse, cutoffs and element. I verified ohms to all of the components. I removed the element to further inspect and found that the e the element assembly was burnt and will crack soon, but the element checked good on ohms. I removed and replaced the element to prevent a future call back. In the process of removing the connections, one of the connectors broke so I had to use the cutoff that was prescreened and I used the wire that was in the cutoff packaging to repair the broken connector. I tested the unit and it operated as designed other then poor airflow. I advised the customer of my finding
Near Georgetown, TX 78633
Tyler B.
Job Details: 10/02/2018
Near Robinson, TX 76706
Arthur B.
Job Details: 10/02/2018
GLD4200L00BB (Dishwasher) - Arrived onsite to install new drain pump and cap to dishwasher. Uninstalled dishwasher and removed drain pump assembly. Installed new replacement. Installed rinse aid cap. Reassembled. Tested unit. Unit now fills,washes drain and heats as intended. All water connections were dry at time of service.
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
AGR5330BAS2 Arrived on site and replaced the valve due to mechanical failure, verified operations, no gas leak present at the time of service
Near San Marcos, TX 78666
Derek S.
Job Details: 10/02/2018
AGR5330BAS2 Arrived on site and replaced the valve due to mechanical failure, verified operations, no gas leak present at the time of service
We serviced a
Arrived on site for glass shattered in fresh food and in freezer compartment. Found all glass shelves in fresh food section shattered and broken. Found on the right inside Liner wall a small gouge. All fresh food section parts will have to be replaced due Dustin gave me an SR# but I accidentally deleted it while typing my notes. However the SR# is in Whirlpools file.
Model All water connections were dry.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/02/2018
Near Leander, TX 78641
Lou
Job Details: 10/02/2018
arrived on site to inspect washer stopping mid cycle. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F8E1-long fill, no fill. I cleared the code and continued with testing. The unit operated as designed with no error codes at the end of testing. At this time, I cannot find anything mechanically wrong with the unit. I provided recommendations to the customer on use ad care of the washer. No water leaks observed during service, job completed.
Near Austin, TX 78717
Tyler B.
Job Details: 10/02/2018
Near Leander, TX 78641
Lou
Job Details: 10/02/2018
arrived one site to inspect cooktop burner not working. Upon further inspection, i tested all of the burners and found that the right rear burner not heating up. After inspecting the burner even further, I found that the wiring connector was loose. I adjusted the connector and tightened it and tested the burner and it operated as designed. Job completed.
Near Manor, TX 78653
Wesley
Job Details: 10/02/2018
Arrived on site and found unit control broken. Replaced control. All checks good. Now unit is operating as designed.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/02/2018
WFE515S0ES1 Arrived on site to repair unit for low temps. I found the temp was out of range was averaging 320 at 350: replaced the control and sensor due to out of spec, unit is now working as designed.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/02/2018
WFE515S0ES1 Arrived on site to repair unit for low temps. I found the temp was out of range was averaging 320 at 350: replaced the control and sensor due to out of spec, unit is now working as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 10/02/2018
Near Waco, TX 76708
Arthur B.
Job Details: 10/02/2018
MEDB765FW0 (Dryer) - Arrived onsite for customer complaint of door popping open when running. Was able to adjust bottom door hinges. Installed new strike and door catch. Tested door. Door now closes and stays closed during cycle.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/02/2018
Arrived on site for no cool condition. Found fresh food section at 37.6 and freezer was at 9 degrees. Unit functioning properly. All water connections were dry