Near New Braunfels, TX 78132
Richard
Job Details: 10/12/2020
DRYER WHIRLPOOL WED8620HW0 Arrived onsite for the dryer not working properly. During testing found that that the console is causing the issue will need to replace the console. Part is already on order office to schedule ; saved tckt
Near Cedar Park, TX 78613
David S
Job Details: 10/12/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for oven display not working. I inspected the unit and work area. I pulled the oven from the cabinet and gained access to the thermal fuse. I found the fuse blown. I installed the new fuse and tested the oven it is now working as designed.
Near New Braunfels, TX 78130
Noah D
Job Details: 10/12/2020
DRYER WHIRLPOOL MED7230HW0 "Arrived on site to inspect dryer for not drying correctly, upon inspection and testing dryer found the exterior vent blocked. Instructed customer to unclog vents. Complete"
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/12/2020
OVEN WHIRLPOOL KEMS309BSS00 "Arrived on site for oven combo having long preheat times and broil not working. Performed diagnostics mode and checked fault codes, found none. After extensive testing of circuit and control. Found relay intermittently sticky. Will need to replace control to complete repair. Removed failed control and installed new. Assembled unit and reinstalled. Tested all cooking operation. All tested good.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/12/2020
RANGE KITCHENAID KFDC506JSS00 Arrived on site to replace blower. Replaced blower test unit and unit test good job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 10/12/2020
COOKTOP WHIRLPOOL WFC150M0EB3 "Arrived on site to inspect cooktop for not heating correctly, upon inspection found no issue with either element, check for error codes and cleared them. Complete"
Near Austin, TX 78726
Paul
Job Details: 10/12/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I defrosted the coil and made sure there were no drain restrictions or warm air leaks. I removed the evaporator cover and found one of the tabs broken. I replaced the fan/harness, evaporator cover, and UI. I removed the right RC door and replaced the cam and closure. I advised mr to add dialectic grease on the closure. All is working as designed. Call complete."
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/12/2020
RANGE WHIRLPOOL WFG525S0HS0 "Arrived on site to install previous diagnosed part. Gained access to broil igniter and found spark igniter bracket bent . Made adjustment to bracket and found unit broiling. Performed temperature test on oven at 350° bake cycle. Found average temperature at 361°. Did not calibrate oven, due to customer felt that it was not reaching temperature. All tested good."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/12/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to adjust flames. Adjusted flames job complete no leaks present at this time.
Near Temple, TX 76502
Tyler
Job Details: 10/12/2020
OVEN JENN-AIR JJW8430DDS Rubbed on site to install previously diagnosed oven thermostat sensor and TOD sensor. After installing necessary parts I was able to reassembled and tested unit and after running a test cycle on the upper oven found that it was preheating to 350 and cycling on and off as designed call complete
Near Woodway, TX 76712
Jonathan M
Job Details: 10/12/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site for a freezer that’s not sealing properly. Inspected unit and work area. Found freezer frost free but customer advised that a few weeks ago it had frosted up on the top where the gasket wasn’t aligning properly. He advised that he had been trying to fiddle with the gasket to try to make it sealed but it’s had icicles hanging from the top of the freezer. Found gasket not fully engaged on the door and removed all water/ice debris. Checked unit for gasket seals around the unit and unit is working as designed. Call complete.
Near Temple, TX 76502
Jonathan M
Job Details: 10/12/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for a refrigerator that still not making ice. Inspected unit and work area. Tested thermistors and found thermistors past. Ran unit to the icemaker error codes and found an E5 indicating a thermistor failure. Tested unit in a harvest cycle and unit ran as designed. Replaced icemaker and tested the ice box fan, and fill tests. Unit is working as designed. Advised customer to give the unit 24 to 48 hours to fill her bin. Call complete."
Near Temple, TX 76502
James
Job Details: 10/12/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and removed compressor and condenser. When removing condenser I found the line has broken at point of corrosion. Installed new condenser and compressor kit. Vacuumed system to clear and test for leaks. Unit held vacuum. Charged with 4.65oz 134a and tested operation. Unit tests good. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 10/12/2020
DRYER MAYTAG MEDB835DW4 Arrived on site and inspected dryer noises.Confirmed the complaint and found a sock stuck in the blower wheel causing the noise.Removed and reassembled the unit and unit tested as designed to customers satisfaction.Job complete.C
Near Gatesville, TX 76528
Al
Job Details: 10/12/2020
WASHER MAYTAG MVWB865GW0 Arrived on site and inspected washer not completing cycles.REN diagnostics mode and confirmed the communication error.Removed and replaced the control and unit tested as designed.No leaks.Job complete
Near Kempner, TX 76539
Al
Job Details: 10/12/2020
FREEZER WHIRLPOOL WZF34X20DW01 Arrived on site and inspected excessive noise from freezer.Disassembled the back cover and found the pads were not sitting underneath the compressor causing the excessive rattling noises.Corrected the issue and unit tested as designed.Job complete
Near Killeen, TX 76543
Al
Job Details: 10/12/2020
DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site and inspected dishwasher F9E1 error.Confirmed the complaint and found the drain pump defective.Removed and replaced it.Reassembled and tested the unit and unit tested as designed without leaking.Job complete
Near West, TX 76691
Jonathan M
Job Details: 10/12/2020
WASHER MAYTAG MVWB865GW0 Arrived on site for a washing machine that had a broken lid. Inspected unit into work area. Confirmed issue with lid being cracked at the hinge and not allowing to lid to lock. Replaced lid and tested unit. Unit is working as designed. Call complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 10/12/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to inspect microwave for not illuminating, upon inspection found the bulb was burnt out, replaced with no change, found a large burn spot on control, replaced front control and tested. All lights turned on. Complete"
Near Temple, TX 76501
Tyler
Job Details: 10/12/2020
DRYER ROPER RED4516FW0 Arrived on site for dryer that was turning on by itself but the motor would not spin the drawing although the dryer and start heating. Upon arrival I tested continuity to the side switch and found it was functioning as designed and then tested the starter relay that is located in the motor and found at the relay was broken which means motor is defective play then replace the motor and exhaust will and was able to retest the unit and found that everything is now functioning as designed the dryer does not come on by itself anymore and the customers can start using it whenever they’re ready. Call complete
Near Canyon Lake, TX 78130
Noah D
Job Details: 10/12/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site to inspect dishwasher for not operating, upon inspection found the pump working and water working, checked drain and pump was clogged. Replaced pump and found no issues. Complete"
Near Cedar Park, TX 78613
Kayman
Job Details: 10/08/2020
DISHWASHER MAYTAG MDB8969SDM3 Arrived onsite for dishwasher leaking onto floor. upon inspection I found the floor damaged from a potential water leak customer showed me a picture of soap suds seeping from the sides of the door and onto the floor. I ran a diagnostics cycle and could not recreate the leak. The customer brought to my attention a potentially faulty dispenser. I tested the resistance at the dispenser and found it open so I am ordering a dispenser for the unit. I advised the customer only use 2 Tbs of liquid detergent for the dishwasher I could not find any other leaks besides the evidence of too much suds in the unit causing over flow. Ordering Dispenser (W10861000) office to R/S due to part availability. ; ordrng 1 W10861000 (detergent dispenser)
Near Austin, TX 78752
Scott
Job Details: 10/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for poor drying . Ran diagnostics ,no error code ,and heater is coming on at end of test wash . Did instruct tenets on proper use of rinse aid . No water leaks detected at time of service. Job complete ."
Near Killeen, TX 76549
Al
Job Details: 10/08/2020
RANGE WHIRLPOOL KERS505XWH03 Arrived on site and inspected range with temperature concerns.Customer advised food is either burning or under cooking her food.Took temperatures on both upper and lower ovens and unit was off by approximately 15-20 degrees.Attempted to calibrate the unit and unit did not ever get to 350 true temperature.Unit will require a controlOrdering Control and AUTHO.Needs more work.; ordrng 1 AUTHORIZATION (AUTHORIZATION ) and 1 WPW10365419 (CONTROL)
Near Clifton, TX 76634
Jonathan M
Job Details: 10/08/2020
REFRIGERATOR FRIGIDAIRE GSS25LGMBBB "Arrived on site for refrigerator that’s making a loud rattling sound. Inspected unit and work area. Customer had turned off breaker to the unit several days ago and the door was sitting slightly open. Customer advised that they were getting frost all over the shelves and all over the back of the unit. And the unit wasn’t seemingly cooling as well as it should have. She said that the unit was making a loud high-pitched noise and that when she opened the door it would stop. Noticed several racks were installed improperly inside the refrigerator causing the door not to close properly and leaving a 2 inch gap for ambient air to enter in. I advise the customer that because the unit is completely thought out and we cannot replicate the issue, she would have to wait and see if the issue returns. However, based on her description of what was happening, I advised that her shelving leaving the door open was probably the primary cause of this failure. I fixed
Near Blanco, TX 78606
Richard
Job Details: 10/08/2020
DRYER MAYTAG MEDB766FW0 Arrived onsite for the dryer drum chipping. During inspection found that the drum is chipping. Took pictures . ; ordrng 1 W10899578 (drum)
Near Austin, TX 78758
Wesley
Job Details: 10/08/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Arrived onsite and found unit panel dented, replaced panel. Unit is now operating as designed. Advised on repair."
Near Austin, TX 78750
Paul
Job Details: 10/08/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator that’s still not cooling correctly and making a loud noise. I found the RC evaporator issue that was corrected on the previous visit still good and the RC evaporator clear. Mr stated the unit was cooling fine but the FC was making the loud noise for 3 days and then it stopped and started working correctly again. I found the FC evaporator not completely defrosting. I ran service test 38 and the unit did go thru a short defrost. The FC evaporator motor will need to be replaced. Ordering parts authorization & W11109595 motor-evap..; ordrng 1 W11109595 (motor-evap)
Near New Braunfels, TX 78132
Noah D
Job Details: 10/08/2020
WASHER MAYTAG MVWB835DC0 "Arrived on site to inspect washer, upon inspection found the washers upper lid broke apart along left side plastic casing is cracked and will need a whole new door assembly. Office to reschedule.; ordrng 1 W10724672 (DOOR )"
Near Austin, TX 78757
Wesley
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite and found unit Evap frosted over. Found bimetal reading closed in diagnostics. Ordering heater and bimetal to repair. Advised customer on defrost. Changed defrost to standard 6hr instead of auto. ; ordrng 1 BIMETAL (UKNOWN) and 1 WP12729123 (heater)
Near Georgetown, TX 78626
Tommy
Job Details: 10/08/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived onsite for freezer not cooling. Upon arrival found starting device was bad replaced starting device, still found unit would not cool, tested thermistors both tested good evap motor tested good, compressor had amps just didn’t have refrigerant to push through unit ordering silt system, office to reschedule.; ordrng 1 CNOTE (SILT SYSTEM REPAIR ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10750851 (COMPRESSOR ) and 1 W10858281 (EVAP) and 1 WPW10143759 (DRIER)"
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2020
WASHER WHIRLPOOL MVW7230HW0 Arrived on site and tested operation. Found gear case has failed causing error. Unit will need new gear case and slider to repair. Office to schedule return services due to part availability ; ordrng 1 W11423759 (GEAR CASE)
Near Austin, TX 78702
Matthew
Job Details: 10/08/2020
WASHER AMANA NTW4516FW3 "Arrived onsite for washer making buzzing sound and not draining. While trying to test unit in diagnostics the control was non responsive. The unit would automatically go into trying to drain but would not. Called tech line and recommended reading ohms on the drain pump. Got 20.1 ohms (in range). Tech line recommended replacing control, so control was replaced. After control replacement unit was completely responsive SR#7728993587. While trying to run diagnostics noticed that the drain pump was having issues draining. Noticed that the customer had his drain inserted deep into the drain pipe and had it completely sealed. Removed drain line to external bucket and attempted to drain. Drain and test cycle completed successfully. Notified customer that unit is now operational but he must get the external drain line inspected for clogging. No leaks present at this time. Job complete"
Near New Braunfels, TX 78130
Andrew
Job Details: 10/08/2020
MICROWAVE WHIRLPOOL WMH31017HS-6 Arrived on site to test unit for error code F1e4. Tested switches while in place and found bottom switch bad. Took switch out and switch tested good. Spoke with tech line and replaced bottom interlock per their recommendation(SR#7728990325). Noticed the cavity where the top and bottom interlocks mount was dented inward on both top and bottom(took pics) attempted to pull dents out and tap them out from the inside but dents kept popping inward once door was closed.
Near Georgetown, TX 78626
Tommy
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived onsite for refrigerator not cooling upon arrival found unit bulb was removed, but other then that unit was operating as designed, unit was cooling and thermistor tested good. Job Completed."
Near Austin, TX 78758
Wesley
Job Details: 10/08/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite and replaced controls to repair unresponsive UI. Repaired unit. All checks good. Unit is now operating as designed. Advised customer on repair.
Near Waco, TX 76705
Jonathan M
Job Details: 10/08/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Near Pflugerville, TX 78660
David S
Job Details: 10/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site to install previous diagnosed part. I removed the old console and replaced new. I put the unit into diagnostics mode and verified that the model and serial number did flash over to the new console. The unit is operating as designed. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived in site to install previous diagnosed part. I gained access to the ice maker and removed the failed unit. I replaced with new. The unit cycled and filled with after. The unit is operating as designed. Job complete.
Near Georgetown, TX 78633
Cliff
Job Details: 10/08/2020
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site to diagnose a washing machine that is locked and will not open. Tested unit and found unit shut down due to over suds condition. Advised homeowner on soap usage with water softener. No repairs are needed at this time and unit passed all diagnostic checks. No leaks were found at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details: 10/08/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to test unit for grinding noise. Was not able to replicate sound. Looked underneath washer and found oil from drive motor on the interior walls of unit. Needing drive motor to fix issue. Bringing back slider and clutch for precautionary measures.; ordrng 1 W11393685 (DRIVE ASSEMBLY)
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/08/2020
RANGE WHIRLPOOL WFC150M0JW0 Arrived on site for top left burner turning off mid cycle. Turned on all four burners to see coil patterns. Top left burner coil pattern was not complete and had sections not heating up. Other three burners looked good. Replaced top left burner and tested good. Customer stated one of the other burners was turning off after heating for a period of time. Advised customer to refer to their owners manual where it discusses these temperature limiting coils. This explains why the coils seem to shut off intermittently. Job complete.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/08/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site for dishes in dishwasher not coming clean. Noticed no rinse aid in the dispenser. Ran diagnostics to ensure it cycled through and tested good. Advised customer to buy rinse aid to ensure dishes came out clean. Customer showed me an example of a glass that didn’t come clean in last cycle. Stressed to customer that either using normal wash with high temp and heated dry or heavy wash with high temp and heated dry would ensure the dishes would come out cleaner. Job completed.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 10/08/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for buttons not responding. Test unit and found some buttons not responding correctly. Will order new console W11293216 office to reschedule ; ordrng 1 W11293216 (CONSOLE )
Near Leander, TX 78641
Lou
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL ED5FHEXNB01 "Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found the unit in the garage. I found FC evap motor on and the unit not cooling. I pulled the unit out and removed the back cover to find the condenser fan not operating. I attempted to turn the fan blades and the unit continued to fail. I unplugged the motor and tested voltage and got 124V. I found the compressor not operating and extremely hot. Tested amp draw and got 0amps. I unplugged the unit and removed the start device and it fell apart in my hand. I tested continuity to the compressor and it showed to be good. I replaced the start device and plugged the unit in and the compressor came on and the condenser fan started to operate but stopped. I found the condenser fan motor shaft was broken. I am ordering the condenser fan motor, CNOTE-LSO PER CUSTOMER REQUEST and CNOTE-SCHEDULE AS AM CALL OR LAST CALL due to unit being in the garage. No water connections to unit. ;
Near San Marcos, TX 78666
Jacob
Job Details: 10/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onsite for unit having power failure issues. Checked voltage from socket, was getting 120v. Found that power supply is the issue. But also let customer know that possibly the other controls may have issues as well. Customer wanted to go ahead and replace all 3 controls. Replaced all 3 controls. Tested unit. Unit test good.
Near Georgetown, TX 78633
Cliff
Job Details: 10/08/2020
OVEN WHIRLPOOL GW399LXUS06 Arrived on site to diagnose a range that will not bake. Tested unit and found failed bake igniter. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near New Braunfels, TX 78132
Robert
Job Details: 10/08/2020
DISHWASHER KITCHENAID KDFE104DSS0 "Arrived onsite to test unit for unit not washing, test unit, found broken sump and motor, replaced sump and motor, test unit, unit working properly, no leaks at this time job complete."
Near Killeen, TX 76542
Al
Job Details: 10/08/2020
FREEZER MAYTAG MZF34X16DW01 "Arrived on site and inspected a stand alone freezer not working.When I arrived the unit was working properly.Discovered the customer had an adapter on the plug behind the unit and had 2 freezers and one refrigerator plugged into the wall..All components of the unit work as designed.No parts needed.Job complete"
Near Leander, TX 78641
Lou
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker leaking water and tech lines recommendations, I removed and replaced the dual valve, UI, and installed a reducing valve at the back of the unit. Tested the unit for leaks and found none (photos). Tested the ice maker and water dispenser and both are operating as designed with no leaks. No leaks observed during service, job completed."
Near New Braunfels, TX 78132
Noah D
Job Details: 10/08/2020
WASHER WHIRLPOOL MHW5500FC0 "Arrived on site to inspect washer for not pumping water out. Upon inspection found the drain not full of debris, found no water leaving unit. Replaced the pump and found the water draining correctly,Complete"
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2020
REFRIGERATOR JENN-AIR JUD24FCERS00 Arrived on site and found water line from valve to filter is pinched. Found damage to line has damaged o ring on valve as well unit will need both to repair. Office to schedule return services ; ordrng 1 W10772928 (tube-water)
Near Del Valle, TX 78617
Matthew
Job Details: 10/08/2020
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived onsite for microwave turn table not turning. Aligned plate with driver, tested unit and unit turntable is functioning properly. Job complete"
Near Manor, TX 78653
Andy
Job Details: 10/08/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to install previously diagnosed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near New Braunfels, TX 78130
Andrew
Job Details: 10/08/2020
OVEN WHIRLPOOL WOS31ES7JS00 "Arrived on site for unit shutting off randomly. Found unit hard wired and 5 mins into starting unit on preheat to 400 I saw smoke coming from wire nuts(took pic). Informed customer that was her issue. Wires were burnt together with wire nuts. Advised customer to get electrician to fix issue. Issue with unit was causing by wiring, need electrician to correct issue. Job complete."
Near New Braunfels, TX 78130
Andrew
Job Details: 10/08/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived on site to align doors. Aligned doors also noticed one screw missing from top door hinge/bracket. I’d like to get a screw to properly secure door and hinge properly.; ordrng 1 KRFF507HPS01 (SCREW)
Near Austin, TX 78741
Leonardo
Job Details: 10/08/2020
RANGE WHIRLPOOL WFG515S0ES0 Arrived on site to test unit for oven not igniting. Test unit and unit heating correctly. Turned oven on and off and unit ignited every time. Heated oven to 350 and oven heated correctly.
Near San Marcos, TX 78666
Jacob
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL GS6SHAXLB03 Arrived onsite for unit not making ice. Tested unit. Found that the ice maker was not working and that valve needed to be replaced. Replaced ice maker. Upon replacement of valve. Noticed that valve is not the correct valve for this unit. Took pic in quick pic. AHS to research further for correct replacement of valve. Office to reschedule ; O-emld tckt
Near Austin, TX 78739
Luis
Job Details: 10/08/2020
REFRIGERATOR FRIGIDAIRE FRS26LF8CS0 "Arrived on site for water leaking. Found frozen drain causing water to leak from freezer,removed ice defrosted drain checked water flow through drain good."
Near New Braunfels, TX 78132
Noah D
Job Details: 10/08/2020
DRYER WHIRLPOOL WED5620HW0 "Arrived On site to inspect dryer found on reading in the inlet thermistor out of range replaced thermistor and found a in range reading, checked for voltage to dryer and found 240 to unit, 120 to red/ground and 120 L1 to ground. Still not heating when calling, but when the cycle started the voltage dropped completely. Spoke with Susie. Ordering control and returning with motor. Office to reschedule ; ordrng 1 W11298841 (CONTROL )"
Near Waco, TX 76710
Jonathan M
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Arrived on site for refrigerator that’s not cooling properly again. Inspected unit and work area. Found freezer section covered in frost on the back wall. Removed evaporator cover and found evaporator completely frosted up. Tested continuity between the heater and found the heater had continuity. Spoke with SW and ran some diagnostics. Went to go check resistance at the control but unit had feet down and is in a tightly enclosed area. Could not raise feet to get onto rollers due to hinges being above the feet screws. Was advised to have the customer make the unit accessible and to order the UI and heater to make sure that we had all pertinent parts available for next visit.; ordrng 1 W10857624 (heater) and 1 W11130216 (cntrl-elec)
Near Georgetown, TX 78633
Cliff
Job Details: 10/08/2020
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to diagnose a dishwasher that is tripping the breaker. Found wiring short in junction box. Repaired wiring and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78757
Wesley
Job Details: 10/08/2020
OVEN WHIRLPOOL KSGG700ESS0 "Arrived onsite and installed the trim unit is now operating as designed Unit is now operating as designed. All checks good."
Near New Braunfels, TX 78130
Noah D
Job Details: 10/08/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect dryer for not heating, upon inspection found the moisture sensor out of range, replaced moisture sensor and there was no change. ; ordrng 1 279838 (ELEMENT ) and 1 WPW10476828 (CONTROL )"
Near New Braunfels, TX 78132
Andrew
Job Details: 10/08/2020
OVEN WHIRLPOOL KODE500EBS04 "Arrived on site to test unit for loud screech noise from fan when heating. Tested unit, both top and bottom, to 450 and could not replicate sound. Manually turned both cooling fans on low and high, still unable to replicate issue. Ran both convections fans, still not able to replicate issue. Informed customer if issue persists to take a video recording to better help identify issue in case next tech is also unable to replicate issue. No stored error codes. Showed customer sound is not currently present. Job complete."
Near San Marcos, TX 78666
Jacob
Job Details: 10/08/2020
WASHER WHIRLPOOL WETLV27HW1 "Arrived onsite for unit not washing after filling with water. Tested unit. Unit test good. No issues at this time. Tenant said that unit has been working with no issues. Said that the building has been experiencing power issues through out the building, but no issues to report at this time. Job complete"
Near Leander, TX 78641
Tommy
Job Details: 10/08/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived onsite for dishwasher arm not spraying. Upon arrival found error code F7E1 wash motor not running. Ran unit in diagnostics unit received water and would drain but sump would not push water. Ordering sump, office to reschedule.; ordrng 1 W11416362 (SUMP AND MOTOR)"
Near Austin, TX 78725
Scott
Job Details: 10/08/2020
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher tripping breaker . Found element showing signs of failure ,omh readings were out of range on element and control . Replaced control and element . Re ran diagnostics, no error codes . Wash test passed . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78704
Luis
Job Details: 10/08/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for no cool. Removed deli drawer found evaporator incased in ice,per service pointer W11329116C will need to order cover an main control. Unit will need to be defrosted 24hrs before return visit. ; ordrng 1 W10889360 (COVER)"
Near San Marcos, TX 78666
Jacob
Job Details: 10/08/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for unit not powering on. Looked at unit. Found that console was not responding. Flipped the breaker. Unit didn’t respond still. Ordered part. Office to reschedule. ; ordrng 1 W11296171 (console)
Near New Braunfels, TX 78130
Noah D
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect freezer for broken tub, replaced tub and checked for any issues, no issues or hang ups found. Complete"
Near Blanco, TX 78606
Richard
Job Details: 10/08/2020
REFRIGERATOR MAYTAG MSS25C4MGZ03 Arrived onsite for the refrigerator ice bin has ice build up. During testing found that the flap on the ice door is sealing properly found that the door is causing the issue will need tor replace the freezer door. Ordering parts and office to schedule ; ordrng 1 LW11026429 (FREEZER DOOR)
Near New Braunfels, TX 78132
Robert
Job Details: 10/08/2020
WASHER MAYTAG MVWB835DW4 "Arrived onsite to test unit for unit having a broken lid, test unit, confirmed lid broken due to normal wear and tear, replaced lid, unit working correctly, job complete."
Near Austin, TX 78703
Matthew
Job Details: 10/08/2020
RANGE WHIRLPOOL KSEG700ESS3 Arrived onsite to replace previously diagnosed parts. Replaced main control and panel. When transferring panel parts the connector to the display control was detached from unit. Display control is not transferable. Will need to replace display control to complete job. Notified office and office will reschedule. ; ordrng 1 W11105615 (cntrl-elec)
Near Blanco, TX 78606
Richard
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for the refrigerator top right hand hinge broken. Replaced top hinge and refrigerator door tested good complete
Near Hutto, TX 78634
Andy
Job Details: 10/08/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher not getting water. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and found new control defective. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10906428 (cntrl-elec) and 1 WPW10195039 (float switch)
Near Marble Falls, TX 78654
James
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and found fresh food items frozen. Removed diffuser and cover. Installed new. Unit tests good. Job complete
Near Austin, TX 78717
Kayman
Job Details: 10/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite to install previously diagnosed parts. I installed the blower, interlock, microwave control, main control and console. After reinstalling the unit I noticed the microwave light would not come on I tested the heating function of the microwave and it is heating as designed. I also tested the ovens preheat and it heated as designed. I attempted to activate the microwave light via component activation and it started the blower instead of the light. ; O-emld tckt"
Near Austin, TX 78723
Scott
Job Details: 10/08/2020
RANGE MAYTAG MER6600FW2 Arrived on site for front right burner only staying on all the time . Found burn marks on switch . Also found element failing as well . Replaced switch . Turning knob on new switch is very rough to turn . Ordering new switch and element . Call to:set return ; ordrng 1 WP3149400 (switch-inf) and 1 WP8273992 (elmnt-surf)
Near San Marcos, TX 78666
Robert
Job Details: 10/08/2020
DRYER WHIRLPOOL WED8000BW0 "Arrived onsite to test unit for unit overheating, test unit, could not duplicate issue, job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site to diagnose a refrigerator that is intermittently not dispensing water. Tested unit and found loose wiring connection for dispenser pad. Reset wiring the proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Elgin, TX 78621
David S
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01
Near Austin, TX 78739
Kevin
Job Details: 10/08/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site and replaced adjusters diagnosed by previous technician. After replacement top rack is operating normally. No water leaks from directions at time of service, job complete"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Arrived on site for refrigerator top ice maker intermittently over filling ice maker and causing water to drip down front of ice container. At time of service failure was not occurring. Customer had pictures of failure. Gained access to water supply to unit and tested incoming water pressure. Found at 50 psi. Performed diagnostics mode and cycled ice maker and fill. Failure did not occur. Called Whirlpool tech support and spoke with Bruce. He stated to replace UI and control. Found no ETA on control. Office to schedule appointment when ETA is available. (Sr#7728700211).; ordrng 1 W11224256 (CONTROL) and 1 W11387387 (UI/CONTROL)
Near Killeen, TX 76542
Al
Job Details: 10/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site and inspected dishwasher not draining.Confirmed there was water inside the unit.Pressed the drain and pump came on and water began to drain, but the water stopped at the connection to the plumbing pipe.I removed the drain line from the sink and discovered a blockage of debris at the plumbing.I cleared the debris and drained the unit into my bucket and unit drained.I connected the hose back to the plumbing and unit drained water properly from the unit.No leaks detected at time of service.Customer satisfied.Job complete"
Near Austin, TX 78750
Wesley
Job Details: 10/08/2020
WASHER MAYTAG MVWB865GW0 "Arrived onsite and found unit not consistently switching between spin and agitate. Found gearcase leaking oil. Ordering gearcase, slider and clutch. Gearcase must be replaced. Advised customer on necessary repair. ; schdld next appmnt
Near Austin, TX 78752
Scott
Job Details: 10/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site for microwave not working . Found fuse blown and one of the cams pushed back on interlock . Repositioned cam and replaced fuse . Tested unit , heating normally ,vent fan lights working . Job complete ."
Near Georgetown, TX 78626
Tommy
Job Details: 10/08/2020
MICROWAVE AMANA AMV2307PFS4 "Arrived onsite for microwave F1E4 error. Upon arrival found damage to unit frame called tech line and spoke with Sterling.
Near Austin, TX 78724
Scott
Job Details: 10/08/2020
WASHER MAYTAG MHW6630HC0 Arrived on site for wet clothes at end of cycle and rinse not working . Ran diagnostics and got long fills error code . Found water supply were on wrong valves . Switched hoses . All checked normal in both test washes . No water leaks detected at time of service. Job complete .
Near Pflugerville, TX 78660
David S
Job Details: 10/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to install previous diagnosed parts. I gained access to the hood lamp socket and replaced with new. I gained access to the interlocks and replaced both with new. I found the connections loose. I tightened the connections down and reseated the connectors properly. I tested the unit with a cup of water and the unit heated with no issues. Job complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/08/2020
ICE MACHINE KITCHENAID KUIS18PNTB1 "Arrived on site for ice machine not producing ice. Performed diagnostics mode and tested operation. Found compressor activating. Measured amp draw to compressor and found leakage in sealed system. Will need to replace compressor, evaporator, filter drier and access valve.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/08/2020
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area, found no loop in drain line. Performed diagnostics mode, error F7-E2 heating element circuit had been interrupted. Monitored test cycle and measured amp draw to element. Found heater working. Found wash motor not activating. Tested voltage to motor and found 120 volts. Found failed wash motor.Removed failed sump assembly and installed new. Added loop to drain line and added zip tie to secure. Performed diagnostics mode and monitored operation and observed for possible water leaks. All tested good, no water leaks detected.
Near Georgetown, TX 78633
Cliff
Job Details: 10/08/2020
MICROWAVE JENN-AIR JMW2330WS01 Arrived on site to diagnose a microwave oven combination that is not responding to microwave controls. Disassembled and reassembled unit and product started working properly. No further repairs needed at this time.
Near Leander, TX 78641
Lou
Job Details: 10/08/2020
WASHER MAYTAG MVWB835DC4 "Arrived on site to inspect washer noises. Upon further inspection, the customer advised that the unit makes a knocking noise during the spin cycle. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed with no unusual noises. I tilted the unit back and found a good amount of gearcase oil on the side panels, rotor, and drain pump. I advised the customer of my findings and removed and replaced the gearcase and slider and calibrated the unit. Retested in diagnostics and the unit is operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Kayman
Job Details: 10/08/2020
COOKTOP JENN-AIR JGD8130ADB Arrived onsite for cooktop that won’t ignite but just spark. Upon inspection I found 2 of the burners intermittently not igniting. I removed the burner assemblies and found the orifices for the questioned burners clogged. I unclogged the orifice and tested the unit. The unit is working as designed at this time and no gas leaks detected during time of service. Job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL ED5THAXMS00 Arrived onsite for refrigerator freezing food in the deli drawer. Upon inspection I found no frozen food in the RC the customer advised me that they had removed some food and rearranged the placement of items. I ran diagnostics tests and all passed. I could not see any frost build up and I could hear the air diffuser closing as designed. The freezing of the food must have been an intermittent failure due to placement and amount of items in the RC diverting the air to concentrate on one spot. No repairs needed at this time. Job complete. Job complete.
Near Leander, TX 78641
Lou
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRS335SDHB03 "Arrived on site to inspect refrigerator door gasket issues. Upon further inspection, I found the right RC door gasket gap on the left side at the upper portion of the mullion. I adjusted the door at the hinge and reshaped the gasket and it’s sealing properly now. No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
Andy
Job Details: 10/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator making noise and FC light not working. Upon inspection found all lights to be working properly. Tested and inspected unit and found copper tubing rattling creating noise. Made adjustments and added padding as needed. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
Paul
Job Details: 10/08/2020
COOKTOP WHIRLPOOL KCGS550ESS01 Arrived onsite for a cooktop that the customer is still smelling gas on. I checked the cooktop with a leak detector and I did find a fitting between the hose and valve leaking. I applied sealer and tightened the fitting. I tested the unit and found no other gas leaks at this time. The customer is going to monitor the unit today and will call back if they still smell gas. Call complete.
Near Austin, TX 78752
Scott
Job Details: 10/08/2020
DISHWASHER MAYTAG MDB7959SHK0 "Arrived on site for dishwasher having very fowl smell. Didn’t smell anything before diagnostics. No standing water,drain hose had good loop. Ran diagnostics all checked normal . Did notice a strong plastic burning smell . Found something plastic burned on back side of element causing fowl smell. Removed plastic and scraped remaining plastic off element . No water leaks detected at time of service. Job complete ."