Service History 1023

Near , TX 78640
Leonardo
Job Details: 10/10/2018
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to test unit for rust on cooktop. Test unit and found spots all over cooktop. Tried buffing out an no luck. Replaced cooktop test unit and unit test good job complete
Near Austin, TX 78703
Wesley
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW94HEXL2 Arrived on site and installed bellow. Tested. Unit is now operating without mold on bellow. All checks good.
Near Austin, TX 78702
Wesley
Job Details: 10/10/2018
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site and found unit diode shorted. Replaced diode. All checks good. Unit is operating as designed. Advised land lord on repair.
Near , TX 78640
Leonardo
Job Details: 10/10/2018
OVEN WHIRLPOOL WOS51EC0AS Arrived on site to test unit for door no aligning correctly to panel. Adjusted door springs test unit and unit test good job complete
Near Cedar Park, TX 78613
James
Job Details: 10/10/2018
WASHER MAYTAG MHW6000XR2 Arrived on site and installed new bellow. Tested for proper operation and found none. Unit working properly and all water connections dry at time of service. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
WASHER WHIRLPOOL WTW8500DC4 "arrived on site to inspect washer making loud grinding noise. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the end of testing; however, the unit made a loud noise during drain mode and when the reciprocating pump came on. The noise sounded like broken glass inside the drain pump. I drained the remaining water from the unit and while draining I could hear the noise. I tilted the unit back and using my wet vac and pliers, I removed the drain hose from the drain pump. When I stiffened the remaining water from the drain tube I heard an object go down my wet vac hose. I checked the drain pump for anymore debris and then checked the reciprocating pump for debris. I re-installed the drain pump and reciprocating pump ad hoses and then removed the basket to check for any further debris in the tub reservoir. I put the unit back together and tested again, and no further noises; unit operated as designed. No water leaks o
Near Austin, TX 78703
Scott
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW3090GW "Office will need to verify entitlement . No one from leasing office available. Arrived on site for leaking washer . Ran diagnostics and got f11 error code . Also unit is leaking a small amount on left hand side . Unable to to determine cause of leaks . Bellow looks free from any tears or pictures . Will need two man ,unit is stacked and in closet . Called tech line F11 code is motor failure . Ordering dispenser hoses , valve , tub to pump hose . Please call to set return visit ; ordrng 1 2HRS and 1 2MAN and 1 461971409182 and 1 461971409193 and 1 AUTHO and 2 W10887741 (HOSE)s and 2 W10887741 (HOSE)s and 1 W11044834 (VALVE)"
Near Austin, TX 78737
Leonardo
Job Details: 10/10/2018
MICROWAVE WHIRLPOOL WMH31017AS4 Arrived on site to test u it for unit making popping sounds. Test unit and found bad diode and capacitor. Will need to order new diode w10492278 and capacitor W10850446. Rescheduled for 10/11 ; ordrng 1 W10850446 (CAPACITOR) and 1 w10492278 (DIODE )
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 "arrived on site to inspect dishwasher not washing properly. Upon further inspection, I placed the unit in diagnostics and tested with no error codes at the beginning. During testing, I found that there was hardly any water in the tub. After checking the main water hose, I found that it was badly kinked. I removed the hose from the main water line and pulled the unit in order to pull the hose out and straightened it. Once I had it straightened and the kink out, I attached the hose to the main water line and tested the unit again. Unit operated as designed, no water leaks observed during service. I left a brochure behind for the customer and left a note for them to use rinse aid to assist with drying the dishes. Job completed."
Near Brushy Creek, TX 78717
Lou
Job Details: 10/10/2018
OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to inspect oven temps not correct. Upon further inspection, the customer advised that she believes the temps in the oven are not right. Using my thermalcouple, I placed my lead in the middle of the center rack and began testing on Bake at 350 for Standard Preheat Multi-rack only. When the unit beeped at 350 my temp reading was 376. I recorded the next five readings which were 352, 355, 333, 356, 346 for and average of 348 degrees. I advised the customer of my findings and recommended some tips to better help her when cooking. I cannot find anything mechanically wrong with this unit/temps are good."
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT920SADM2 "arrived on site to inspect dishwasher leaking. Upon further inspection, I placed the unit in diagnostics and tested. The unit showed error code F6E4-Float switch open. I cleared the code and continued with testing. The unit operated as designed with no water leaks observed. Looking inside the unit/tub area, I found a lot of debris in the corners of the reservoir. With this particular error code, usually the customer is using too much detergent which is causing too much suds and the float will not work properly. With the debris in the corners of the reservoir and too much suds, this could/will cause the unit to leak from the reservoir overflowing. I advised the customer of my findings and questioned as to what type of detergent they use. I made recommendations on detergents and rinse aid use. Also, I found that the customer has a water softener system, along with an RO system. I recommended that the customer cut back on detergent use and to use a liqui
Near Cedar Park, TX 78613
Lou
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW94HEXW2 "arrived on site to inspect washer with no water entering tub. Upon further inspection, I placed the unit in diagnostics to test and error codes F6E1 and F5E2 appeared. I cleared the codes and continued with testing. The unit locked the door and stopped. It would not advance through the steps in diagnostics. I removed the back panel and checked continuity to the motor ad it was good. I removed the motor control ad inspected it and found that it had shorted and arced. I notified the office to get authorization to replace the control due to it being over $100. Office obtained authorization and I removed and replaced the motor control and tested. The unit operated as designed with no error codes. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site and installed new motor, impeller, and divider. Tested for proper operation and found unit working properly. All water connections dry at time of service. Job complete"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
OVEN JENN-AIR JJW3830WP02 "Arrived on site, tried to pull oven out could not, wedged in, will need two man 2 hrs, office to reschedule; saved tckt"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
OVEN JENN-AIR JJW3830WP02 "Arrived on site, tried to pull oven out could not, wedged in, will need two man 2 hrs, office to reschedule; saved tckt"
Near Manor, TX 78653
Thomas L.
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KTRP22EKWH01 Arrived on site for no cool condition. Found the unit was not defrosting. Found failed timer motor. Replaced timer. Customer to defrost. All water connections were dry.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Replace panel found dent, ordering to replace again ; ordrng 1 W10900374 (PANEL)"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Replace panel found dent, ordering to replace again ; ordrng 1 W10900374 (PANEL)"
Near , TX 78602
Thomas L.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site for broken door springs. Found that the door bushing were broken. Replaced . All water connections were dry.
Near Smithville, TX 78957
Thomas L.
Job Details: 10/10/2018
WASHER ROPER RTW4516FW "Arrived on site for loud noise condition. Test and checked unit, ran through wash cycle. Loud noise would occur while it was spinning. Found water and grease coming from gearcase, determined gearcase was bad. Removed and replaced part, properly fastened and wired. Turned unit on, unit working properly at this time. All water connections were dry."
Near Lorena, TX 76655
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM02 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found ice build up near evaporator fan causing no air flow to RC section. Removed all ice from evaporator. Tested unit. Found evaporator now running and giving air flow to RC section. Reassembled. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
ICE MACHINE KITCHENAID KUID308ESS1 "Gate code 4424. Arrived to change compressor, evap, and condenser fan motor for ice machine. Found unit on custom built stand, with another appliance under it, which prevents moving unit by one tech as it’s too high off floor. Call needs 2 techs to move and fix unit to prevent injury or damage to home. Office to reschedule job for 3 hours, and 2 techs.; ordrng 1 CNOTES (2 TECHS, 3 HOURS NEEDED)"
Near Hewitt, TX 76643
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF560SMYE04 Arrived onsite for customer complaint of french door refrigerator not cooling in RC section. Removed evaporator cover and found fan all iced up. Removed all ice using steamer and removed and replace evaporator fan motor. Reassembled. Tested unit. Unit now cools properly in RC section. All water connections were dry at time of service.
Near Waco, TX 76712
Arthur B.
Job Details: 10/10/2018
DRYER WHIRLPOOL WED9470WW1 Arrived onsite for customer complaint of dryer not starting. Found catch on door frame is not fully attaching to strike. Was able to adjust door to allow door to close properly. Door now closes and starts as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78736
Kevin
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site and found third rack spray arm is off, ran a diagnostic cycle and it is now operating properly. Feed tube was not replaced on previous visit, and the one supply today is incorrect and will need to be re-ordered. No water leaks from connections at time of service.; ordrng 1 WPW10340745 (tube-feed)"
Near Waco, TX 76711
Arthur B.
Job Details: 10/10/2018
REFRIGERATOR GE GIE18GSHMRSS Arrived onsite for customer complaint of top mount refrigerator not cooling both section. Found both evaporator fan motor and condenser fan motor not moving. Removed and replace both fan motors and reassembled. Tested unit. Unit now cooling as intended and both fan motors running. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78703
Scott
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSSO42QMB00 "Arrived on site For no ice and sometimes warmer temps in freshfood . Temps checked good at time of service . Decent frost pattern. Compressor sounds a little strange , ohm normal , is a bit warmer then normal . Customer dose state it’s periodical . Request Sr sealed system tech for return . For no ice issue IM is harvesting and accuation of water valve but water is not even enough to make an ice cube . Will need water valve .
Near Waco, TX 76705
Arthur B.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived onsite for customer complaint of top load washer not spinning clothes out. Ran diagnostics and found error code F8E1 (Long Fill). Upon inspection, found drain hose does not have high loop causing tub to continuously fill and throw error. Advised customer to have drain hose about the height of the washer to allow proper siphoning. Cleared error code and ran calibration. Unit calibrated successfully. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78729
Tyler B.
Job Details: 10/10/2018
OVEN KITCHENAID KODE500ESS03 "Arrived on site for oven door issues, found hinge bent R&R hinge and tested good. All functions working."
Near Waco, TX 76706
Arthur B.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 Arrived onsite for dealer complaint of top load washer not powering on. Removed console and found broken wire to control. Repaired wires and calibrated unit. Unit calibrated successfully. No other issues found. No water connections made to unit since unit is in receiving.
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "WRS325FDAM04Arrived on site to repair unit for no ice, i found small ice cubes and frozen water tube, I replaced the water valve and also found house water pressure is to low, will need to have the water pressure corrected, no water leak present at the time of service"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "WRS325FDAM04Arrived on site to repair unit for no ice, i found small ice cubes and frozen water tube, I replaced the water valve and also found house water pressure is to low, will need to have the water pressure corrected, no water leak present at the time of service"
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Replaced upper and lower harness for washer per tech-support. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Replaced upper and lower harness for washer per tech-support. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 10/10/2018
WASHER MAYTAG MVWC416FW1 "Arrived on site. Replaced upper and lower harness for washer per tech-support. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78664
Jonathan
Job Details: 10/10/2018
REFRIGERATOR GE GSS25WSTISS Arrived on site for refrigerator not dispensing water. Performed diagnostics and tested dispenser. Found no water. Tested going to door and found water. Found unit will needs tube heater kit. Customer will need to leave unit unplugged for 48 hours to thaw tube or will need extra authorization for 2 + hours to repair. Customer will call to schedule appointment . She stated that she just bought ice cream and would wait until she finished it off before turning unit off. No waiver needed to power off unit all water will be contained. ; ordrng 1 SEENOTE (NEEDS AUTH ) and 1 WR49X10173 (dispenser water tube)
Near Austin, TX 78705
Scott
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for bouncing tub during spin . Found a weak shock . Replaced left rear shock . Ran diagnostics no error codes ,test cycle all checked normal . No water leaks detected at time of service . Job complete ."
Near Temple, TX 76502
Steve C.
Job Details: 10/10/2018
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit has a strong odor smell. Tested the unit and found small oil in the drain pan. Remove the oil from the drain pan and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previous diagnosed part as advised to do so by tech support. Removed perfectly good gasket and installed new. Found new gasket was to damaged and to correct with heat gun(see SD-QUICKPIC). Will need to reorder gasket schedule for Friday the 12th. ; ordrng 1 W10407215 (gasket-fip)
Near Luling, TX 78648
Diego G.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived on site. Checked for no operation issues. Found control not responding and verified voltage to control. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived on site. Checked for no operation issues. Found control not responding and verified voltage to control. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near Luling, TX 78648
Diego G.
Job Details: 10/10/2018
WASHER AMANA NTW4516FW2 "Arrived on site. Checked for no operation issues. Found control not responding and verified voltage to control. Replaced control and cycled, all functions tested OK. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Check for No ice issues. Found fill tube frozen over. Unclogged fill tube and cycle, all functions tested OK. Instructed customer allow 24 hours for unit to fill up I spend. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Check for No ice issues. Found fill tube frozen over. Unclogged fill tube and cycle, all functions tested OK. Instructed customer allow 24 hours for unit to fill up I spend. No leaks present. Job complete"
Near Dale, TX 78616
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site. Check for No ice issues. Found fill tube frozen over. Unclogged fill tube and cycle, all functions tested OK. Instructed customer allow 24 hours for unit to fill up I spend. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site. Check for no water issues. Found loose connection at water valve. Reconnected connector to water valve and cycle, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site. Check for no water issues. Found loose connection at water valve. Reconnected connector to water valve and cycle, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site. Check for no water issues. Found loose connection at water valve. Reconnected connector to water valve and cycle, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76504
Steve C.
Job Details: 10/10/2018
DRYER GE GTD65EBPL0DG Arrived on site to replace the control on the unit due to not working. Replace the control and tested unit. Unit works properly and no vent connections to the unit.
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/10/2018
REFRIGERATOR AMANA 36088 "36088 Arrived to inspect no cool. I found the compressor running, but there was no heat generated on the high side and current was 1.6 amps. The amp draw and sound from the compressor appears to be from a low side leak that has drawn air into the system and the evaporator will be required as well. Parts, such as the compressor and evaporator, are not shown in any of the mfg diagrams as available or with a subsequent part number. Due to the age (1981) of the unit, lack of parts availability and an R12 equipped sealed system, a reliable repair cannot be made. No leaks observed during service."
Near Austin, TX 78705
Scott
Job Details: 10/10/2018
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site , replaced UI control . Unit is now operating normal . No lint build up at time of service . Job complete ."
Near San Marcos, TX 78666
Robert
Job Details: 10/10/2018
DRYER WHIRLPOOL WED4616FW0 Arrived on job for complaints of noisy. Motor sounds labored voltage good. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Temple, TX 76504
Steve C.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW Arrived on site for the unit needs to be tested. Tested the unit in diagnostics and received no error codes. Calibrated the unit and no water connections to the unit.
Near Driftwood, TX 78619
Luis
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for leak at fresh food evaporator. Removed evaporator, compressor and filter drier. Install new compressor,evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78745
Leonardo
Job Details: 10/10/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for unit running to hot. Test unit and found average temp on unit is 354 at 350. Job complete no leaks present at this time
Near Austin, TX 78735
Leonardo
Job Details: 10/10/2018
OVEN KITCHENAID KEBS107SSS04 Arrive don site to test unit for oven not heating. Test unit and found opened thermafuse. Replaced thermalfuse test unit and unit test good job complete Selina got a PL autho
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE504DSS0 "Arrived on site and replaced sensor and control per prev tech diagnosis, verified operations, found incoming water is 77 degrees and can generate the error called techline to document per techline the minimal incoming water should be 120 degrees inside the unit when it fills, ref 7723124578"
Near New Braunfels, TX 78132
Derek S.
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE504DSS0 "Arrived on site and replaced sensor and control per prev tech diagnosis, verified operations, found incoming water is 77 degrees and can generate the error called techline to document per techline the minimal incoming water should be 120 degrees inside the unit when it fills, ref 7723124578"
Near Austin, TX 78734
Cliff
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KUWA244PBS0 "Gate cod 1497. Arrived on site to diagnose a wine cooler that is not turning on properly. Found shorted out cold control/thermostat on unit. Called control will need to be replaced to complete repairs. Due to very tight fit in the enclosure and metal feet on bottom of unit. Homeowner will need to have unit removed prior to service due to liability of damage to the home. If homeowner would like to proceed with repairs, they can contact office to schedule a return appointment once the unit is removed from enclosure.cold control (123.58+tax)Svc/Lbr (209.99+tax)"
Near Austin, TX 78746
Kevin
Job Details: 10/10/2018
DISHWASHER KITCHENAID KUDE70FXSS1 "Arrived on site and found wheels on lower rack are all broken, replaced all four wheels but will need another four for the neighboring dishwasher. No water leaks from connections at time of service. replacements; ordrng 4 W10195416 (wheel)s"
Near Temple, TX 76504
Steve C.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit needs to be tested. Tested the unit in diagnostics and received error code F8e5 hot cold reverse. Calibrated the unit and unit works properly. No water connections to the unit.
Near Temple, TX 76502
Steve C.
Job Details: 10/10/2018
WASHER GE GTWS8350H1WS Arrived on site for the unit is leaking water. Tested the unit and found no leaks under the unit . Advise customer to call a plumber due to the wall drain could be clogged. All water connections were dry at the time of service.
Near Austin, TX 78703
Scott
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived on site for light fresh food light not coming on . Found arm assembly needed to be tightened down . Light is now responding with door opening . No water leaks detected at time of service . Job complete .
Near The Hills, TX 78738
Brandon
Job Details: 10/10/2018
REFRIGERATOR JENN-AIR JFC2089BEM01 "Arrived on site for customer complaint of freezer having ice build up, I sealed freezer compartment, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/10/2018
OVEN WHIRLPOOL "Arrived on site for customer complaint of unit going into self clean mode automatically, found faulty UIB. Part is discontinued ; ordrng 1 8300456 (panl-cntrl)"
Near Austin, TX 78738
Brandon
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KBFS20ECMS00 "Arrived on site for customer complaint of no ice production, found bad ice maker. I replaced ice maker, unit filled with water tested good.
Near Spicewood, TX 78669
Brandon
Job Details: 10/10/2018
DISHWASHER GE GDT720SSF4SS "Arrived on site for part hanger, I replaced wash pump kit ad cover,tested good"
Near Spicewood, TX 78669
Brandon
Job Details: 10/10/2018
OVEN KITCHENAID KEBS207SSS04 "Arrived on site for customer complaint of uneven cooking, found bad control board. Tested every element and sensors. Replaced control board, unit tested good."
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for icemaker issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for icemaker issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Checked for icemaker issues. Found bad module on ice maker. Replaced ice maker and cycle, all functions tested OK. No leaks present. Job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 10/10/2018
OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site for part hanger, I replaced blower and UIB. Unit tested good."
Near Austin, TX 78724
Wesley
Job Details: 10/10/2018
DRYER WHIRLPOOL WED7500GC0 Arrived on site and found unit front frame bent and preventing door from closing. Ordering front panel and hinges. Requested Monday. ; ordrng 1 W10284140 (hinge) and 1 W10284141 (hinge) and 1 W10459661 (panel)
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
DISHWASHER KITCHENAID KDTE404DSS0 Arrived on site to replace upper rack rails for dishwasher. Replaced both rails and found all is now working properly. No leaks were found at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 10/10/2018
WASHER MAYTAG MVWB855DC0 "Arrived on site and tested operation. Found unit now has a ring of oil in bottom of cabinet and oil coming gearcase. Due to oil loss the rotor, stator, and clutch will need to be replaced with gearcase. All water connections dry at time of service. ; ordrng 1 W10754158 (STATOR) and 1 W10754161 (ROTOR) and 1 W10754448 (clutch) and 1 W10811956 (GEARCASE )"
Near Belton, TX 76513
Steve C.
Job Details: 10/10/2018
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit is noisy when spinning. Tested the unit and found the gear case checks good. During the draining the pump is weak. Removed the drain pump and found a item loose inside the pump. Replaced the pump and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/10/2018
OVEN JENN-AIR JJW2430DP01 Arrived on site to replace control panel for oven. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to install previous diagnosed. Raised door up and installed gasket. Tested door operation. Spoke with customer on repair and user care guide. All tested good, no water leaks present."
Near Round Rock, TX 78664
Jonathan
Job Details: 10/10/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher spray arms not turning. Performed diagnostics mode and found error 4-3 wash motor not running. Tested voltage to wash motor and found opened. Replaced failed wash motor with sump assembly. Tested unit and monitored water connection. All tested good, no water leaks present."
Near The Hills, TX 78738
Leonardo
Job Details: 10/10/2018
MICROWAVE GE JE1860SH04 Arrived on site to test unit for unit sparking. Test unit and found sparks coming from mag. Will need to order new magnetron WB27X26081 new diode WB27X10107 and new capacitor WB27X11033. can not see dial on marcones office to reschedule ; ordrng 1 WB27X10107 (DIODE) and 1 WB27X11033 (CAPACITOR ) and 1 WB27X26081 (MAGNETRON)
Near Round Rock, TX 78664
Jonathan
Job Details: 10/10/2018
RANGE WHIRLPOOL WFG530S0EB1 Arrived on site for front right burner not igniting. Performed diagnostics and tested burner. Found burner cap warped and allowing gas to escape before reach gas channel. Replaced burner caps and tested. All tested good.
Near The Hills, TX 78738
Leonardo
Job Details: 10/10/2018
OVEN GE CAN’T READ MOD Arrived on site to test unit for broken bake element. Found element broken can not read model or serial number. Can’t order parts with out model number. Office to reschedule need new bake element. ; saved tckt
Near San Marcos, TX 78666
Robert
Job Details: 10/10/2018
DRYER WHIRLPOOL WTW4816FW2 Arrived on job to replace blower. After replacement of part test dryer for heating and air movement.
Near Austin, TX 78731
Paul
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Arrived onsite for the refrigerator that has frost and ice in the FC and condensation in the RC. I checked the dampener operation and the defrost circuit on the unit and both were working as designed. I checked the drain and it was clear. I found the door seal in good condition and sealing properly. I found frost and ice on the evaporator, cover, and all around the door of the FC. I found large gaps between the chassis and liner causing warm air leaks. I quoted the customer RF170 LABOR $209.99 + tax. I removed all the ice and frost. I sealed the chassis to the liner with factory approved sealant. The unit is working as designed. There were no water leaks present at the time of service. Call complete."
Near Round Rock, TX 78665
Jonathan
Job Details: 10/10/2018
DRYER GE GTDP280GD4WW "Arrived on site to install previous diagnosed part. Tested gas valve igniter and coils, no issues found. Jumped belt switch and tested voltage to valve and found only 80 volts. Tested voltage at selector switch and found only send 80 volts. Tested voltage to switch and found 120 volts. Jumped switch and tested unit. Found flame lighting (see SD-QuickPic). Schedule return for Monday the 15th. Customer requested late PM appointment.; ordrng 1 SEENOTE (REQ LATE PM) and 2 WE2M160 (SCREWS)s and 1 WE4M520 (rotary switch 4temp)"
Near Austin, TX 78731
Paul
Job Details: 10/10/2018
RANGE JENN-AIR JES1750ES1 Arrived onsite for the range displaying an F1E0 error code. I found the F0E1 stored twice in the unit. I cleared the codes and cycled the power on the unit for 4.5 minutes. I tested the unit in bake for more than 3 minutes and it reached set point temperature at 350 degrees. The unit is working as designed. Call complete.
Near Austin, TX 78731
Paul
Job Details: 10/10/2018
WASHER WHIRLPOOL WFW9750WW01 Arrived onsite for the washer making a grinding noise. I ran the auto diagnostics test and found the tub bearing going out making the noise the customer was hearing. I quoted the customer TUB-OUTER REAR
Near Salado, TX 76571
Steve C.
Job Details: 10/10/2018
OVEN JENN-AIR W132B Arrived on site for the unit is not heating properly. Tested the unit and found the bake element will not turn on. Found the bake element wire burnt off at the element left side. Will need to order a bake element for next visit.; ordrng 1 WP74004039 (elmnt-bake)
Near Austin, TX 78730
Paul
Job Details: 10/10/2018
WASHER MAYTAG MHW5500FW0 Arrived onsite for the washer that is stopping mid cycle. I checked stored error codes and found an F5E2. I found the door lock working as designed. The unit completed the cycle but step 8 took forever to complete because the unit would stop and start over like it is detecting an unbalanced load and never reach max spin speed. I also found the UI failing with the selector knob. When turning the knob at different times the unit will just power off. There appears to be a short in the UI. The control and the UI need to be replaced to complete service. I quoted the customer CNTRL-ELEC $304.04 + PANEL-CNTL $206.59 + FL290/MT400 LABOR $189.99 = $700.62 + tax. Ms wants to call the factory to see if they will do anything for the repair. I charged the customer FL100 LABOR $99.99 + tax.
Near Austin, TX 78748
Luis
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for faulty evaporator fan motor,installed new fan motor powered unit on evaporator fan working as designed good air flow."
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "WRX988SIBM03 Arrived to inspect cooling issue. I found a moderate ice mass forming to the the left of the rc evaporator cover intake. The mullion is bent and not allowing a good seal at the bottom of the doors. The ice maker housing was not correctly mounted and will require correction and the adapter replaced. The ice storage bin door gasket was starting to crease and will require replacement. The lower right corner of the fc door opening has a large gap due to the side overlapped ever the lower border and will require attempted correction upon return. Office to order mullion, adapter and bin door. No leaks observed during service. Tech GC only please.; ordrng 1 W10612142 (adapter) and 1 W11025614 (rail-mulln) and 1 WPW10549589 (door-ice)"
Near Jarrell, TX 76537
Jerry C.
Job Details: 10/10/2018
VENTHOOD UNKNOWN WVW53UC0FS1 "WVW53UC0FS1 Arrived to inspect burning odor. I found the unit would only operate on high and low settings and the LED’s were working. Circuit testing revealed incorrect resistance measurements from the motor connections. Office to order blower, switch and capacitor. ; ordrng 1 W10735734 (capacitor) and 1 W10894839 (blower fan) and 1 W10895847 (cntrl-elec)"
Near Austin, TX 78737
Luis
Job Details: 10/10/2018
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for refrigerant leak in system. Advised customer that heat exchanger lines heavily corroded and will not know if there is also a leak in tubing without installing all parts. Would need to collect payment of installing parts with no refund if unit is unrepairable due to leak in cabinet. Verified with office manager. Customer doesn’t not want to continue with repairs due to unit possibly not being repairable due to corroded lines.
Near Austin, TX 78737
Kevin
Job Details: 10/10/2018
REFRIGERATOR FRIGIDAIRE FPRH19D7LF1 "Arrived on site and replaced refrigerator gasket, collected remaining balance. No water leaks from connections at time of service, job complete."
Near Austin, TX 78749
Kevin
Job Details: 10/10/2018
REFRIGERATOR WHIRLPOOL W8RXNGMBS01 "Arrived on site and found refrigerator was turned off by maintenance assistant, removed evaporator cover and turned refrigerator back on and frost pattern is building. All food has been removed from refrigerator and it has been changed to a new apartment location. Cooling loss and reported inside condensation could have been corrected In advertently. Requested that apartment maintenance allow refrigerator 24 hours to cool and check again for correct temperatures at that time. Collected service fee."
Near Austin, TX 78704
Luis
Job Details: 10/10/2018
WINE COOLER KITCHENAID KUWS24RSBS24 "Arrived on site for no cool. Compressor and fan running removed compressor cover no heat from discharge tube diagnosed leak in system. Installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down. Repair covered under manufacture sealed system warranty. CNOTE; ordrng 1 CNOTE (SEALED SYSTEM LABOR AND PARTS), used 1 TJ90SF8404 (ACCESS VALVE), and 1 WPW10143759 (DRIER UV) from stock"
Near Austin, TX 78746
Kevin
Job Details: 10/10/2018
DISHWASHER KITCHENAID KUDS02FRSS3 "arrived on site and found water in tub drain water using cancel button and drain is working properly. Ran a diagnostic cycle and everything checks good. Began wash cycle on a normal cycle and it is progressing properly,
Near Austin, TX 78746
Kevin
Job Details: 10/10/2018
REFRIGERATOR GE ZISS42ODRISS "Arrived on site and found damper door has broken off of housing, use the kit diagnosed by previous technician and it is now replaced and operating properly. No water leaks from connections"
Near Austin, TX 78748
Kevin
Job Details: 10/10/2018
WASHER WHIRLPOOL WFC7500VW2 Arrived on site and found washer is not draining inspected drain pump and found drain pump has been broken by debris. Office will charge credit card
Near Austin, TX 78744
Kevin
Job Details: 10/10/2018
DRYER GE GTD65EBSJWS "Arrived on site and inspected dryer and found belt has broken, after replacing belt call function has returned to dryer. No lint sound and dryer at time of service, job complete"