Service History 1023

Near Austin, TX 78734
Cliff
Job Details: 01/10/2019
RANGE WHIRLPOOL KDRS467VSS04 arrived on site to diagnose a range that is giving error codes. Pound F1E1 error saved on control. Found no visible faults in main control or appliance manager. Per tech sheet replace appliance manager due to failure. I advised homeowner main control may be needed as well but would not be installed until verified failure of main control after replacing the appliance manager.
Near Round Rock, TX 78665
Wesley
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT920SADM2 Arrived onsite and repaired rack assembly and installed spray arm. No other parts needed. All checks good. Unit is now operating as designed.
Near Florence, TX 76527
Steve C.
Job Details: 01/10/2019
DRYER KENMORE 110.869801 "Arrived on site for the unit will not start. Tested the unit and found a brush stuck on the blower wheel. Remove the brush and tested the unit and the unit will just make a humming noise. Found the unit will need a new motor, wheel, Repair kit and a push to start switch due to electrical burnt smell when pressing button. Will need to get authorization and reschedule the customer.; ordrng 1 279173 (switch,push to start) and 1 CNOTE (AUTHO)"
Near Temple, TX 76501
Jerry C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW8500DC5 WTW8500DC5 Arrived to inspect water leak. I found and was able to show the customer the issue was with the sewer flow and it backing up after approximately 1/3 of the tub filled with water and then drained. The unit was also having difficulties completing cycles and spinning and I found the basket leaning against the right inner wall. I removed non-authorized spacers from the leveling feet and corrected the basket to chassis alignment. The customer will contact a qualified plumber to address the drain overflow issue. No leaks of he water supply observed during service.
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL JDB3200AWS5 Arrived on site to test unit for u it leaking. Test unit and found unit leaking from top from tub gasket. Will need to replaced gasket and will also need new mounts WPW10084086; ordrng 2 WPW10084086 (MOUNT)s
Near Pflugerville, TX 78660
Wesley
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and rediagnosed unit as having clog In p drain. Found affecting freezer Evap tray as well. Cleared all ice and removed debris from p drain to repair leaking. Charged labor fee for new work of 99.99. All checks good.
Near Lakeway, TX 78734
Cliff
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDC10FXSS6 Arrived on site to diagnose a dishwasher that is not operating on one cycle. Found normal LED light failed but cycle fully functional. Control panel will need to be replaced to complete repairs. I was not able to reach owner of unit today to have repairs approved or service fee collected. Office will need to contact homeowner to proceed with repairs. Per CS I am going ahead and ordering part and setting return date.; ordrng 1 WPW10481130 (panel-cntl)
Near Spicewood, TX 78669
Brandon
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "Arrived on site to replace control boards and evaporator thermistor, I replaced all parts, unit tested good."
Near Elgin, TX 78621
Thomas L.
Job Details: 01/10/2019
WASHER MAYTAG MVWB765FW1 Arrived on site tearing clothes. Found clothes getting stuck between basket and agitator. Replaced both. All water connections were dry.
Near Austin, TX 78758
Scott
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL KUDS35FXWH4 Arrived on site for poor washing . Ran diagnostics wash motor is week . Also found there has been some leaking from float switch assembly . Ordering float switch . Will install sump and motor . Will need autho; ordrng 1 AUTHO and 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float) and 1 WPW10195038 (nut) and 1 WPW10195039 (switch)
Near Austin, TX 78722
Scott
Job Details: 01/10/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site for convection oven not coming on. Ran preheat and fan came on after preheat . Customer instructed on convection normal usage . No gas leaks detected at time of service . Job complete.
Near Austin, TX 78748
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on job to look at ice maker. Ran diagnostics which indicated was not working (e2 code) replaced ice maker. Ran harvest and fill test,passed both. No leaks detected at time of service."
Near Georgetown, TX 78628
Tyler B.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site for no heat, found heater in range and tco good. Found control not sending voltage. Will need conto l to complete. No leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11305297 (CONTROL)"
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for not working. Test unit and found clean light blinking. Test thermostat and found bad thermostat. Test heater and heater is opened will need to replaced heater and thermostat. Ordering new thermostat WP661566 office to reschedule ; ordrng 1 WP661566 (THERMOSTAT )
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to test unit for unit leaking. Test unit and found drain hose leaking due to hole. Will need to order new drain hose 8269144A .ordrng 1 8269144A (DRAIN HOSE )
Near Leander, TX 78641
James
Job Details: 01/10/2019
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site and tested operation. I found the interlocks not registering the door as shut unless pushing the door shut after closing it. Due to the installation a 2nd tech will be needed to remove unit for service. Unit will need hinges and interlocks to repair. ; ordrng 1 CNOTE (2TECHS)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
RANGE AMANA AGR6603SFS1 Arrived on site. Check for burger issues. Found left front burner not turning on intermittently. Will need burner assembly and To repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10183375 (cap-burner) and 1 W10515455 (burnr-head)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
RANGE AMANA AGR6603SFS1 Arrived on site. Check for burger issues. Found left front burner not turning on intermittently. Will need burner assembly and To repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10183375 (cap-burner) and 1 W10515455 (burnr-head)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
RANGE AMANA AGR6603SFS1 Arrived on site. Check for burger issues. Found left front burner not turning on intermittently. Will need burner assembly and To repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10183375 (cap-burner) and 1 W10515455 (burnr-head)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no lights issues. Found refrigerator lights intermittently kicking on and off. Verify connections all checked OK. Will need a pantry control and LED supply board to repair unit. Factory order part office to reschedule; ordrng 1 W10769076 (PANTRY CONTROL ) and 1 W10788814 (LED CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no lights issues. Found refrigerator lights intermittently kicking on and off. Verify connections all checked OK. Will need a pantry control and LED supply board to repair unit. Factory order part office to reschedule; ordrng 1 W10769076 (PANTRY CONTROL ) and 1 W10788814 (LED CONTROL )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site. Check for no lights issues. Found refrigerator lights intermittently kicking on and off. Verify connections all checked OK. Will need a pantry control and LED supply board to repair unit. Factory order part office to reschedule; ordrng 1 W10769076 (PANTRY CONTROL ) and 1 W10788814 (LED CONTROL )
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/03/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for F3E6 failure code. Disconnected all connections and reconnected but failure code did not go away unit will need control panel and control board. Dryer is brand new and clean.; ordrng 1 W11026442 (console) and 1 W11133021 (CONTROL)
Near Austin, TX 78744
Leonardo
Job Details: 01/03/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 "Called number and it was builder. Builder said house is occupied, builder called home owner and he said no one was home. Home owner will call office to reschedule ; saved tckt"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site. Check for draining issues. Found loose connection at pump not allowing pump to kick on. Repositioned connector and reconnected to pump and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site. Check for draining issues. Found loose connection at pump not allowing pump to kick on. Repositioned connector and reconnected to pump and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Arrived on site. Check for draining issues. Found loose connection at pump not allowing pump to kick on. Repositioned connector and reconnected to pump and cycled, all functions tested OK. No leaks present. Job complete"
Near Rogers, TX 76569
Steve C.
Job Details: 01/03/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is making a loud noise. Disassembled the unit and found the pulley came off. Readjusted the pulley back to the belt and assembled the unit. Tested the unit and unit works properly. Advise customer to clean air vents every six months.
Near Bruceville-Eddy, TX 76524
Steve C.
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for the units light will not go into sleep mode. Customer advised the UI will not turn off. Called Whirlpool Sr#7723817787 Adrian And advise the user interface is working properly and unit will go into sleep mode except for the ice or water dispenser icons.
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Check for no ice issues. Ran diagnostic test and found bread cutter bad. We need bread cutter to repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10919199 (GRID CUTTER)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Check for no ice issues. Ran diagnostic test and found bread cutter bad. We need bread cutter to repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10919199 (GRID CUTTER)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site. Check for no ice issues. Ran diagnostic test and found bread cutter bad. We need bread cutter to repair unit. Rescheduled for 1/4/19 ; ordrng 1 W10919199 (GRID CUTTER)
Near Austin, TX 78728
Wesley
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and repaired no start condition by replacing switches and interlocks. All checks good.unit now operating as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 01/03/2019
COOKTOP KITCHENAID KCES956HSS "Arrived on site for unit turning on by self. Found two wires pinched to together, separated and repaired wires."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for leaking issues. Found gasket off of frame of dishwasher. Re-positioned gasket and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for leaking issues. Found gasket off of frame of dishwasher. Re-positioned gasket and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site. Checked for leaking issues. Found gasket off of frame of dishwasher. Re-positioned gasket and tested, all functions tested OK. No leaks present. Job complete"
Near Lakeway, TX 78734
Paul
Job Details: 01/03/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer with long dry times. I found the dryer temp cycling between 133-178 degrees with the vent disconnected. When I connected the vent the units temp would drop very slow indicating the house vent is getting restricted. I advised the customer to call vent wizard and have the house duct cleaned. The unit is working as designed. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 01/03/2019
DRYER MAYTAG MEDB835DW4 Arrived on job for complaints of noise. Confirmed noise added noise pad to inside and checked al screw tighten. Noise level normal now.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site. Checked for Noise issues. Found evaporator fan motor blade hitting on housing Creating refrigerator not to cool correctly. Adjusted evaporator fan motor and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site. Checked for Noise issues. Found evaporator fan motor blade hitting on housing Creating refrigerator not to cool correctly. Adjusted evaporator fan motor and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site. Checked for Noise issues. Found evaporator fan motor blade hitting on housing Creating refrigerator not to cool correctly. Adjusted evaporator fan motor and tested, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78664
Wesley
Job Details: 01/03/2019
DRYER WHIRLPOOL WED8000DW4 No saved error codes or apparent problems. With control. Did find about %50 percent efficient airflow. Attributing dry time problem to clogged vent. documented with Steve at techline. Sr#7723822709
Near Georgetown, TX 78633
Dona
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KFIS27CXMS5 Arrived on site for low water production from dispenser. found smart valve with no pressure and found dual valve clogged not allowing for flow. Installed smart valve (wpw10270395) and installed dual valve. Verified water flow after replacement. bleed line for any air all operations. check good all water connections dry.
Near Manor, TX 78653
Wesley
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site and installed diffuser due to door stuck open symptom. All else checks good.
Near Austin, TX 78756
Joseph C.
Job Details: 01/03/2019
RANGE JENNAIR JGS9900BDB "Arrived on site for “right front burner not igniting” complaint. Inspected unit and found igniter pushed through glass cooktop. Removed and replaced burner head, orifice holder and screws. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78754
Cliff
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site to diagnose the refrigerator that is not cooling properly and not producing ice. Found fresh food evaporator incased in ice due to failed defrost cycle. This is caused by miscommunication of control boards not registering thermistor. Thermistor was replaced in August. Control boards will need to be replaced to complete repairs and control boards coming in kit.
Near Killeen, TX 76542
Al
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH32519HV1 Arrived to inspect unit not turning on. I confirmed the unit is not heating after water cup test. I checked all door switches and all were good. I ordered W10343300 high voltage capacitor and WPW10693025 magnetron and diode. Customer rescheduled for 1/7/19Needs more work.; ordrng 1 W10343300 (HIGH VOLTAGE CAPACITOR ) and 1 W10886077 (DIODE ) and 1 WPW10693025 (MAGNETRON )
Near Georgetown, TX 78633
Dona
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for temps not reaching 350 degrees. Found oven sensor with erroneous readings. Found when preheating unit will not get to 350 degrees at all. Replaced sensor and verified that unit is now preheating and holding temps correctly.. average temperatures 352 degrees. All operations check good.
Near Austin, TX 78753
Joseph C.
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for “door alarming” complaint. Inspected unit and found door popped off bracket. Reset door. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78702
Leonardo
Job Details: 01/03/2019
RANGE KITCHENAID KFGG500ESS1 Arrived on site to test unit for not getting to temp. Test unit at 350 and unit temp at 356 customer using oven temp advised customer that oven thermometer will take longer then the actual units thermostat. Collected $99.99 for trip charge.
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/03/2019
WASHER MAYTAG MHWE200XW00 "Arrived on sote for unit giving Lf error, was not supplied with valve due to no model# confirmed numbers and ordering both valves to complete repair. No leaks on site; ordrng 1 CNOTE (PART AUTHO) and 1 WPW10212596 (valve) and 1 WPW10212598 (valve)"
Near Temple, TX 76502
Steve C.
Job Details: 01/03/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for the unit is not dying clothes properly. Tested the unit and found unit is heating and found the unit is not venting to the outside. Advise customer to call a vent cleaning crew to clean clogged vent. Also advise customer to clean air vents every six months.
Near Georgetown, TX 78628
Lou
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL ED5LHAXWB00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer had the unit cleared out with the doors open and the thermostats turned all the way down/off. They advised that they noticed water leaking from the fc section of the unit. I turned the thermostats on to the manufacturers recommended settings. The Evap fan was on but the unit did not begin to cool. I removed the Evap cover to inspect the evaporator and found no frost pattern. I pulled the unit from its space and removed the back cover to expose the compressor and its components. The compressor was extremely hot and the condenser line was warm at the compressor but room temp at the condenser. I heard the start device pop so using my multimeter, I tested the compressor amps. At first, there were no amps at the compressor, but when the start device kicked on I was reading 13 amps but never got below 8 amps I left the unit unplugged. No water leaks observed during
Near Austin, TX 78737
Kevin
Job Details: 01/03/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site and set washer into diagnostic cycle and found motor will not turn, capacitor is visibly broken and after replacing all function has returned. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 Attempted arrival. I contacted the building manager and the construction crew was out for the day. ; schdld next appmnt for 1/7 MON !
Near Wimberley, TX 78676
Robert
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on job to replace evap cover. After removing cover found ice still on evap remove ice and replace cover. Move thermistor to correct position and test air flow. No leaks detected at time of service.
Near Austin, TX 78739
Leonardo
Job Details: 01/03/2019
OVEN GE JTP20S0F1SS Arrived on site to test unit for oven not heating. Test unit and found bad bake element. Will need to order new bake element WB44T10018 rescheduled for Monday 1/7 ; ordrng 1 WB44T10018 (BAKE ELEMENT )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site. Check for no cool issues. Found Corroded connection on harness for evaporator in refrigerator compartment. Spliced wire together all checked OK. Instructed customer to allow 24 hours for unit to cool down.wc110.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site. Check for no cool issues. Found Corroded connection on harness for evaporator in refrigerator compartment. Spliced wire together all checked OK. Instructed customer to allow 24 hours for unit to cool down.wc110.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site. Check for no cool issues. Found Corroded connection on harness for evaporator in refrigerator compartment. Spliced wire together all checked OK. Instructed customer to allow 24 hours for unit to cool down.wc110.
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KSSP48QKS00 "Arrived on site to replace ice door kit and defrost water line, I replaced ice door kit and defrosted water line, unit tested good."
Near Austin, TX 78701
Scott
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KSSC36FTS00 "Arrived on site ,replaced control board . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78759
Scott
Job Details: 01/03/2019
OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site ,replaced thermal fuse . Preheated both ovens same time . All checks good . Job complete ."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 01/03/2019
WASHER WHIRLPOOL WTW4950XW3 "Arrived on sote for no spin, ran dia, found actuator failed , R&R actuator and Testd good no leaks on site Actuator-
Near Manor, TX 78653
Wesley
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Arrived on site and found gap in freezer door gasket allowing icebuild up. Used heat gun to correct all gaskets. Unit is now operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 01/03/2019
COOKTOP WHIRLPOOL WCE97US0HS00 Arrived on site and found unit had turned on the center burner after a power surge. Inevent ofcall back. Order electronics.; ordrng 1 W11115991 (CONTROL)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/03/2019
ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on site. Replaced circulating pump. Ran diagnostic test all components checked OK. Instructed customer to allow 24 to 36 hours for unit to completely fill up. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/03/2019
ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on site. Replaced circulating pump. Ran diagnostic test all components checked OK. Instructed customer to allow 24 to 36 hours for unit to completely fill up. No leaks present. Job complete
Near Canyon Lake, TX 78133
Diego G.
Job Details: 01/03/2019
ICE MACHINE WHIRLPOOL KUIS18NNTW1 Arrived on site. Replaced circulating pump. Ran diagnostic test all components checked OK. Instructed customer to allow 24 to 36 hours for unit to completely fill up. No leaks present. Job complete
Near Round Rock, TX 78665
Wesley
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH32519HZ0 Arrived on site and corrected lighting issue by replacing the control. All checks good. Unit is now operating as designed.
Near Austin, TX 78717
Tyler B.
Job Details: 01/03/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dispensing complaints. Found dispense functioning. Actual issue is a no wash no dry. Ran the not and confirmed unit was not washing, no was it running the heater, unit will need pump and motor and control to complete. No leaks on site ; ordrng 1 W11087206 (CONTROL) and 1 W11087376 (PUMP AND MOTOR)"
Near Leander, TX 78641
Lou
Job Details: 01/03/2019
WASHER WHIRLPOOL WTW4800XQ2 "arrived on site to inspect washer basket coming off suspension. Upon further inspection, I opened the lid and found the basket leaning to the back left side. I found that the suspension rod had jumped out of the suspension ball causing the basket to bang around in the chassis. I tilted the unit back to inspect underneath and found some oil residue on the pulley shield. I opened the top panel and removed the tub ring, washplate and basket then tilted the unit back and removed and replaced the gearcase. I removed and replaced the suspension and put the unit back together and calibrated the unit. After calibration, I placed the unit in diagnostics and tested. The unit operated as designed with no error codes showing. I placed the unit in manual test mode and tested high agitation and high spin. The unit performed as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 01/03/2019
WASHER MAYTAG MVWB725BW0 "arrived on site to inspect washer making noises. Upon further inspection, the customer provided a video of the unit making noises. The video showed the unit in agitate/wash model and was making a loud metal on metal noise as if it were banging against something in the back right corner and front left corner. I placed the unit in diagnostics and tested with no error codes showing. The unit operated as designed with no error codes at the end of testing. The unit did not make seal noises. I placed the unit in manual test mode and tested agitate and high speed spin. During agitate without water in the tub, the unit agitated two times and stopped and showed OL on the display. I filled the tub with water and put it in agitate mode again and no issues. I drained the water and tilted the unit back to inspect the rotor/stator and all was good. I put the unit back down and went to pull the washplate and found it badly loose. I went to remove the bolt and did not have to
Near Austin, TX 78754
Cliff
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site to replace compressor and filter dryer for refrigerator. Replaced both parts and insured unit held vacuum. Charged unit with manufactures recommended amount of refrigerant and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Lakeway, TX 78734
Brandon
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site to replace UIB panel and cover, I replaced cover, found panel was not correctly packed. Ordering new panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (PARTS RESEARCH FOR CORRECT COLOR AND CORRECT CONNECTIONS) and 1 W10761088 (cntrl-elec)"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/03/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "WDF540PADM3 Arrived to inspect breaker tripping. I found the unit with the breaker tripped and reset and tested. There were no stored error codes and the unit operated in service test mode. I did find several questionable spots on the heating element and elected to replace it. Operational test good, no leaks observed during service."
Near Leander, TX 78645
Jerry C.
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "WRF993FIFM00 Arrived to inspect cooling issue. The customer said the fc only reached correct temperature once and then several days after, the rc got well below freezing. I isolated the evaporators, removed and reinstalled the fc cap tube and monitored through multiple service modes. The three way valve appeared to not fully shut on several of the tests and then showed heavy restriction with normal system plumbing and isolation to the three way valve. Office to order three way valve and set service for sealed system repair, including oil-free gauges. No water connections to unit.; ordrng 1 CNOTES (OIL FREE GAUGES ) and 1 CNOTES (2 HOURS SEALED SYSTEM SERVICE) and 1 W10865727 (valve)"
Near Temple, TX 76501
Steve C.
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for the unit is not cooling in the refrigerator section. Found the unit is freezing over the evaporator in the ff section. Replaced the ff evaporator cover and control per service pointer. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service. S27311
Near Austin, TX 78749
Brandon
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no ice production since last repair. Found E2 error code was still saved in diagnostic mode, error code was never cleared. Once I cleared the error code I put unit back into diagnostic mode and ran ice maker harvest. Unit tested good."
Near Austin, TX 78704
Scott
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice . Ran diagnostics , IM checked good , and valve is actuating , but no water is going thru door . Checked continuity as well as owned out door heaters. All readings checked bad. Ordering door freezer .no water leaks detected at time of service .please call to set return visit . ; ordrng 1 LW11026425 (FREEZER DOOR SS)"
Near Wimberley, TX 78676
Robert
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Arrived on job for complaints of freezer not cooling. Freezer working normal today. Called TEC line they recommend replacement of WPW10769076 panel because she has had issue with lights as well.
Near Austin, TX 78741
Kevin
Job Details: 01/03/2019
WASHER WHIRLPOOL WFC7500VW1 "Arrived on site and inspected washer and found error code for CCU communication failure to UI, could not get washer to enter a diagnostic cycle. Washer will begin a drain and spin cycle and found basket is eccentric while spinning, tub bearing is starting to fail. Drain pump is running properly. In order to ensure repair would need to rebuild the entire tub and basket assembly, replace control board and control panel. 2 technicians would be needed and labor for three hours due to the spacing in the home and location of connections. Currently washer is not leaking. Attempting repair is not recommended."
Near Kyle, TX 78640
Robert
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Arrived on job for complaints of filter door fell off and lights blinking. Replaced top light in refrigerator and put door back on. No leaks detected at time of service
Near Georgetown, TX 78633
Jerry C.
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH32519FS0 WMH32519FS0 Arrived to instal previously diagnosed and ordered part. I verified good condition of the replacement door and removed and replaced it. I verified correct operation.
Near Buda, TX 78610
Leonardo
Job Details: 01/03/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to test unit for damaged door. Found damaged on right side of door. Opened box and found new door damaged. Will order new door W11173813 rescheduled for Tuesday per customers request afternoon appointment if possible. ; ordrng 1 W11173813 (DOOR STAINLESS)
Near Austin, TX 78757
Cliff
Job Details: 01/03/2019
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site to install a door panel, Campbell, and nameplate for ice machine. Door panel homeowner received was scratched prior to me removing it from box. Re-ordering door panel and office to reschedule appointment once panel is received and inspected.; ordrng 1 W11172797 (PANEL (SS))"
Near Leander, TX 78641
James
Job Details: 01/03/2019
REFRIGERATOR KITCHENAID KFXS25RYMS4 Arrived on site and installed new ice maker kit. Tested for proper operation and found ice maker now working properly. Instructed customer to throw out the first few batches before using ice from unit. Job complete
Near Burnet, TX 78611
Thomas L.
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site to install parts ordered by previous technician. More parts are needed to do this repair as coupling and motor cannot be separated. The divider will have to be replaced with the motor and the coupling.; ordrng 1 WPW10309864 (divider)
Near Austin, TX 78748
Kevin
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ0 "Arrived on site and installed in line pressure regulator diagnosed on previous visit requested that customer continue to monitor refrigerator for correct operation. No water leaks from connections at time of service, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect no cool in refrigerator. Upon further inspection, using my multimeter, I placed my thermal lead in the bottom of the rc section to test temps. My temp reading was 42 degrees but the unit was set on 33 degrees. The fc section temp was 9 degrees on a setting of 0 degrees. I opened the crisper drawer and removed the drawer and found a large block of ice on the rc section Evap cover. I then looked in fc section and found a large block of ice on the fc evap cover. When I closed the fc door, I found a large gap in the upper left corner of the fc door gasket. I advised the customer of my findings and asked that she sign a Waiver of Damages when defrosting the refrigerator. I explained that they would need to unplug the unit at least 48 hours before the scheduled return service on 01/07/19 and to place towels around the unit to protect the baseboards. The customer agreed and signed the waiver. I am ordering an fc door gasket ad wi
Near San Marcos, TX 78666
Robert
Job Details: 01/03/2019
DRYER MAYTAG MED6400TQ0 Arrived on job for complaints of not starting. Ran diagnostics and got f01 code control failed.
Near Austin, TX 78719
Joseph C.
Job Details: 01/03/2019
DRYER MAYTAG MEDB755DW2 "Arrived on site for “no heat” complaint. Inspected unit and found high limit thermostat blown, due to blocked venting. Removed and replaced thermostat. Removed blockage. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78741
Kevin
Job Details: 01/03/2019
WASHER WHIRLPOOL WFW92HEFW0 "Arrived on site and found detergent dispenser valve is jammed/stuck open , cleared o ring and it will now flow properly. Ran a diagnostic cycle and all functions are operating properly and no water leaks detected at time of service, job complete."
Near Austin, TX 78737
Kevin
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site and found icemaker arm is loose and ice maker is running constantly and overfilling. Corrected icemaker and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Brandon
Job Details: 01/03/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site for customer complaint of unit not washing dishes, found faulty wash motor, I replaced wash pump & motor, unit tested good."
Near Austin, TX 78723
Joseph C.
Job Details: 01/03/2019
DISHWASHER KITCHENAID KDTE104ESS4 "Arrived on site for “top rack coming out, when door opens” complaint. Inspected unit and found rear wheels holding back of unit up. Removed wheels. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Scott
Job Details: 01/03/2019
REFRIGERATOR GE GSE23GSKJCSS "Arrived on site for no cool . Compressor not coming on . Replaced inverter , compressor sill now coming on . Checked and found bad voltage off mother board . Ordering board and compressor . Call to set return visit .; ordrng 1 WR55X29772 (CONTROL BOARD ) and 1 WR87X24135 (cu1 compressor servi)"
Near Austin, TX 78723
Joseph C.
Job Details: 01/03/2019
WASHER WHIRLPOOL WFW915YW00 "Arrived on site for “unit ripping clothes” complaint. Inspected unit and could find no issues, other than bellow sitting a little crooked, relative to the tub drain holes. Unit is performing as designed, otherwise. No leaks detected, at time of service. Service fee applies. $99.99(FL100). CC on file."
Near Killeen, TX 76543
Al
Job Details: 01/03/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived to install previously ordered parts. Upon checking the compressor for amp draw it was determined that .2 amps was what the compressor was drawing, which was not enough amps to run the compressor. This issue was discovered upon returning to the call. Office to order:W10836706 evaporator, WPW10507886 compressor. TJ90SF8404 access vlv, WPW10143759 uv drier, W11263188 control, WPW10384183 thermistor. Office to reschedule with customer.NEEDS MORE WORK; ordrng 1 CNOTE (2 HOURS) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (EVAPORATOR ) and 1 W11263188 (CONTROL ) and 1 WPW10143759 (UV DRIER) and 1 WPW10384183 (THERMISTOR ) and 1 WPW10507886 (COMPRESSOR )"