Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 8232 customer reviews

Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site and replaced dented doors, refrigerator is now complete, job complete"

Near Rocky Ridge Trail, Austin, TX 78737
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 Arrived onsite for shut ff arm to ice maker broken. Looked at unit. Arm was bent. Replaced arm. Tested unit. Unit test good. No leaks at this time Job complete

Near Webberville Rd, Austin, TX 78702
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mind harvest and the fill tube was frozen. I attempted to jump the IM and it failed. Using my steamer, I removed the ice from the fill tube and removed and replaced the the ice maker and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Near Earl Keen St, Andice, TX 78628
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for refrigerator leaking water out of the door. Upon inspection we found that the evaporator drain was clogged with ice and debris. Removed debris and defrosted drain. Water is draining as it should. Complete.

Near Roadrunner Ave, New Braunfels, TX 78130
Paul R.

Paul R.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for a oven that the temp is off. Ms stated the upper oven has the issue and it doesn’t get hot enough. I tested the upper oven temp with the control set at 350 degrees. The oven temp cycled between 347-375 degrees averaging 361 degrees and actually running hot. I explained this to ms and calibrated the oven by adding a -10 degree offset. I went over loading the oven and proper preheating times with the customer depending on what type of product they are cooking. I tested the lower oven and found it cycling between 344-372 degrees. I added a -10 degree offset to the lower oven. The ovens are working as designed. Call complete.

Near Eucalyptus Bnd, Austin, TX 78717
Clif L.

Clif L.

COOKTOP JENN-AIR JGD8430ADS arrived on site to diagnose a cooktop with burners that are not operating. Found left front igniter cracked. Igniter will need to be replaced to complete repair. ordrng 1 WP74009336 (igntr-surf)

Near Oxford Dr, Pflugerville, TX 78660
James C.

James C.

WASHER MAYTAG MAH55FLBWW Arrived on site and tested operation. Found pump making a grinding sound when running. Found impeller has broken off motor shaft. Drained water with shop vac and installed new pump. Verified operation and tested for leaks. No leaks observed after repair and unit operating properly. Job complete

Near Caprock Pl, Georgetown, TX 78626
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found unit cam kit failing. Replaced with new cam kit. Unit is now operating as designedUnit repair is complete.

Near Methodius Dr, Hutto, TX 78634
Al R.

Al R.

DRYER MAYTAG MEDX655DW1 "Arrived to inspect dryer heating element not turning off.Confirmed the complaint and noticed the element was grounded and remained on even though the unit was not on.Disassembled and found the element and thermal fuse were both defective.Replaced both, reassembled and unit operates as designed.

Near Christie Dr, Killeen, TX 76542
Jonathan M.

Jonathan M.

DRYER GE GFDR485EF1RR Arrived on site for dryer that had a burning smell. Inspected unit and work area. Remove front panel of dryer and found belt partially melted. Replaced belt and tested unit customers advised that the burning smell was going away. Call complete.

Near Sun Cir, Rogers, TX 76569
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onnsite and replaced fan blowers. Unit is now operating as designed. All checks good.

Near Antioch Ave, Pflugerville, TX 78660
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect fridge for loud running sounds, tightened down compressor and retested with no noise continuing, inspected compressor and found no issue. Job complete"

Near Frenchie Ln, Austin, TX 78748
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIX535HPS00 Arrived on site for thin ice. Installed valve prev tech diagnosed. Found water flow weak removed filter good water flow advised customer to let unit run since filtration system already installed to plumbing with no filter. Ran diagnostics all test passed.

Near VLG O THE HLS, TX 78738
Andy  B.

Andy B.

REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site for refrigerator making noise. Tested and inspected unit and found failed control damper. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Oak Park Dr, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER WHIRLPOOL MHW6630HW0 Arrived on site for washer leaking. Had customer load unit and watched unit in cycle for about an hour with no leaks. Customer stated it happens only about once every 4 times. Does not appear to be coming from standpipe. Did notice tub appears to be coming apart at seam. Ordering part as well as other water related parts. 2 hour job. 2 man job. Office to schedule return trip. Customer signed waiver.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (2 MAN) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11287257 (TUB) and 1 W11314654 (hose) and 1 W11316056 (hose) and 1 W11316274 (hose) and 1 W11316605 (hose) and 1 W11316671 (hose)

Near W Vienna Dr, Hutto, TX 78634
Noah D.

Noah D.

WASHER MAYTAG MVWX655DW1 "Arrived on site to replace the latch on the washer, upon inspection I found the locking mechanism not working, replaced locking mechanism and attached harness to control.

Near E Slaughter Ln, Austin, TX 78744
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived on site for refrigerator that would not dispense water or ice. Inspected unit and work area. Found water lines frozen as well as water reservoir. Used heat gun to thaw and tested unit. Unit is working as designed. Found a small crease where air was being released from ice maker container leaking into the top where water lines and reservoir sat. Closed gap and unit should work as designed. Call complete.

Near Ambrose Cir, Temple, TX 76502
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived onsite for the refrigerator making a noise. During testing could not duplicate the noise the customer is hearing. Advised customer to take video recording of the noise when it comes back.

Near Woodland Ave, Austin, TX 78704
James C.

James C.

WASHER SAMSUNG WF338AAW/XAA Arrived on site and found basket would not turn. Found basket detached from rear bearing.. Job complete

Near Mexican Olive Dr, Georgetown, TX 78628
David  Z.

David Z.

DISHWASHER GE PDWT580V00SS "Arrived on site to diagnose dishwasher not filling issue. Performed diagnostics and voltage checks. Found unit did have power. Plumber had been out prior and disconnected the inlet line from the unit. Checked voltage and did find voltage and inlet valve.p, and motors were running (loudly),Recommended new inlet valve to start, however after examining the float switch and interior of the unit found it was caused in solid calcium / soap buildup and likely will need additional trips once each component is brought back online. Call complete."

Near John Simpson Trail, Austin, TX 78732
David  Z.

David Z.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher that was having trouble with upper rails. Examined unit and found upper track stops were missing from install and rack was sliding right out the tracks. Installed / replaced both upper stops. Retested and unit is working as designed. Call complete.

Near Windroot St, Austin, TX 78728
Kevin B.

Kevin B.

WASHER KENMORE 110.2693269 "Arrived on site and set washer to run on a normal cycle oil and did not see any leaking, removed outer shell and inspected hoses and drain pump and did not find any water leaking. While washer was draining stand pipe overfilled, standpipe what is the reason for customer experience of water on the floor, it will need to be corrected by a plumber.

Near Castlewood Dr, Austin, TX 78748
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site for refrigerator not making ice. Tested and inspected unit and found failed ice maker. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near White Fox Cove, Round Rock, TX 78664
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTM404ESS1 "arrived on site to inspect dishwasher spray arm. Upon further inspection, the lower spray arms continues to not stay secured. I removed and replaced the spray arm and tested the unit and it operated as designed. No water leaks observed during service, job completed."

Near Foxboro Ln, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDPE234GPS0 "I don’t site for dishwasher that’s not washing dishes. Inspected unit and work area. Placed unit in service diagnostics and found an F2 E1, F4 E3 (wash motor not running), and F7 E1 (no heat) error codes. Ran unit 5rough an auto cycle and found the wash motor not running. Replaced pump and motor and tested unit. Unit worked as designed and heated at the end. Call complete"

Near Fawn Meadows Dr, Temple, TX 76502
Jacob S.

Jacob S.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived onsite for front left pilot not lighting quickly. Tested unit. Found that the office may need replacement.

Near Kuhlman Ave, Austin, TX 78702
Richard P.

Richard P.

WASHER WHIRLPOOL WFW3090GW Arrived onsite for the washer not draining properly ; ordrng 1 W11046209 (pump-water)

Near Enfield Rd, Austin, TX 78703
Al R.

Al R.

OVEN WHIRLPOOL WGE745C0FS01 Arrived to install previously ordered part from prior diagnosis.Confirmed the complaint and removed and replaced the defective door.Reassembled and unit works as designed.Customer satisfied.Job complete

Near Leader Dr, Killeen, TX 76549
Jacob S.

Jacob S.

OVEN WHIRLPOOL WGG745S0FS02 Arrived onsite for possible gas leak to unit. Tested unit. Found no issues at this time. No leaks present. Job complete

Near Frida Bend, Austin, TX 78744
Robert J.

Robert J.

WASHER MAYTAG MVWB855DC3 Arrived onsite for washer not cleaning clothes. Ran diagnostics and found that the water valve was bad. Installed new water valve and tested functionality. Everything tested good. No leaks detected. Complete.

Near Rockwall Pkwy, New Braunfels, TX 78132
Jacob S.

Jacob S.

RANGE HOTPOINT RGB508PEA5WH Arrived onsite for back left pilot not turning on. Tested unit. Found that the orafice was clogged. Cleaned oriface. Tested unit. Unit test good. No leaks at this time. Job complete

Near Rio Grande St, Austin, TX 78701
Noah D.

Noah D.

MICROWAVE WHIRLPOOL WMH53520CS2 "Arrived on site to inspect mic for not working, upon inspection found the door switch not clicking, replaced top and bottom door switches, retested and no power, fuse had been blown. Ordering fuse, office to reschedule ; ordrng 2 W10138793 (FUSE)s"

Near Morts Pl, Manchaca, TX 78652
Jonathan  S.

Jonathan S.

WASHER LG WM3470HVA "(DM) Arrived on site for washer over filling with water in the tub. Inspected unit and work area. Performed diagnostics mode and monitored for leaks. Unit operated as designed no water leaks detected. Removed hot water line from the valve in the washer and found a slow leak in the hot water valve. Removed failed valve and replaced new. Monitored valve for leaks, no leaks detected. Performed diagnostics mode and monitored for leaks. All tested good no leaks detected.

Near Ranger Peak Ln, Georgetown, TX 78633
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTE254ESS2 Arrived onnsite and found unit operating with failed adjusters. Advised customer on repair that is needed. Ordering parts ; ordrng 1 W10712394 (adjuster)

Near Plover Run Trail, Pflugerville, TX 78660
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for door issues found broken wires at door hinge. Unable to repair wires due to some wires to far back cut

Near La Concha Cove, Austin, TX 78749
Kevin B.

Kevin B.

REFRIGERATOR GE TPX24BRBBWW "Arrived on site and found tenant is experiencing compressor is making intermittent noise, new compressor is other accessories may be needed, (access stub, dye dryer) to be determined by sealed system technician."

Near Travis Green Ln, Austin, TX 78735
Tyler B.

Tyler B.

REFRIGERATOR KITCHENAID KRFC704FSS02 "Arrived to inspect unit with air filter confusion was able to correct, but found handle on freezer bent, will need to return to repair ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11360641 (HANDLE)"

Near Buffalo Cave Rd, , TX 78628
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Arrived on site for fridge being loud . Found compressor mounts were loose causing a loud vibration . Tightened down mounts and used pads on mounts . Unit vibration noise has stopped . Nonwater leaks detected at time of service . Job complete .

Near Domain Dr, Austin, TX 78758
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for frost building on fresh food evap . Talked to CS and both agreed to install UI and control. Will bring back evap motor and control . Ordering UI and control. Nomwater leaks detected at time of service . Please call to set return .; ordrng 1 W11089931 (UI CONTROL )

Near Bois-D-Arc Rd, Manor, TX 78653
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "(DM) Arrived on site for refrigerator freezing in the RC. Inspected unit and work area. Found products pushed all the way to the back of the unit, and blocking the vent. Ran diagnostics mode and tested all operations, all tested good. Adjusted the thermostat down. Spoke with customer about not blocking the vent in the back and leaving space in the back of the unit, to insure proper air flow."

Near TX-29, Burnet, TX 78611
Brandon C.

Brandon C.

REFRIGERATOR LG LMXS30776S/01 "Arrived on site for customer complaint of unit not dispensing ice or water, found faulty control board. Ordering control, control is at top of fresh food section door.; ordrng 1 ABQ72940010 (CONTROL)"

Near New Lido Dr, Lakeway, TX 78734
Kevin B.

Kevin B.

COOKTOP JENN-AIR JGC7636BS00 Arrived on site and inspected cooktop and found flames on the lowest setting are too high to use for simmering. Adjusted all burners per customer preference and cooktop is now correct. Job complete.

Near Kemp Hills Dr, Austin, TX 78737
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSF26C4XYY04 "While on site for icemaker repair customer informed me that they needed additional repairs. 4 lights are out In the RC and they request a new water filter. Ordering 1 Edr1rxd1 filter, and 2 w11130208 light modules.. ; ordrng 1 EDR1RXD1 (water filter) and 2 W11130208 (module)s"

Near Knollwood Cove, Austin, TX 78731
James C.

James C.

WASHER MAYTAG PAV2300AWW Arrived on site and tested operation. Found water leaking from drain hose at tub. Cleaned up water and shop vacuumed drain line of water. ; ordrng 1 WP21001915 (hose- tub)

Near Armstrong Dr, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for unit having loose handle on freezer door. Tested unit. Found that freezer door handle was missing mounting screw and handle was scratched. Replaced parts. Tested unit. Unit test good. Job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for no noise on control boar dwhen hitting buttons. Found sound was turned off. Turned sound on test unit and unit test good job complete.

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW560CHW0 Arrived onsite for unit having a dented top. Looked at unit. Saw dented top. Did not have with me. Ordered part. Office to reschedule.; ordrng 1 WPW10208373 (top)

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived onsite for unit missing a shelf. Looked at unit. Saw shelf was missing and handles. Replaced shelf. Ordered parts. Office to reschedule ; ordrng 1 W10827046 (handle,door (ss)) and 2 W10899551 (handle)s and 6 WPW10661886 (screw)s"

Near Guadalupe St, Austin, TX 78701
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF305ESS02

Near Cat Hollow Club Dr, Briarcliff, TX 78669
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect fridge for PO error, upon testing found failure in UI and Hv control, due to repeat PO errors, caused by non consistent voltage, replaced UI and HV control and found the PO error stopped, job complete"

Near Stirrup Dr, Spring Branch, TX 78070
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRX988SIBB01 "Arrived on site for no cool. Found freezer evaporator incased in ice,ran diagnostics heater not powering on,removed cover found neutral white lead not connected to heater. Installed neutral wire harness heater powered on, defrosted evaporator ran diagnostics all test passed good air flow from evaporator fan"

Near Bergfeld Ave, New Braunfels, TX 78130
David  Z.

David Z.

DISHWASHER KITCHENAID KDFE304DSS0 Arrived on site to diagnose one dishwasher with upper track issues. Found both upper tracks were separating and the bearings were blown out. Replaced both tracks and retested. All is working as designed. Call complete.

Near Lakecliff Hills Ln, Austin, TX 78732
Robert J.

Robert J.

DRYER WHIRLPOOL WED7000DW1 Arrived onsite for dryer not heating. Ran diagnostics and found that the thermal cutoff was not working. new thermal cutoff was installed. Tested unit and everything working correctly. Complete.

Near Iron Rail Rd, Dripping Springs, TX 78620
Richard P.

Richard P.

DRYER WHIRLPOOL WED8500DC4 Arrived onsite for the dryer not drying correctly. Ran diagnostics and found error code F4E4 no voltage on L2. Checked voltage. From ground to L1 only getting 16vac and L2 getting 16vac. Advised customer to call an electrician to check out electrical issue. Dryer is working to specs but not getting the correct.

Near Edge Creek Dr, Austin, TX 78744
Al R.

Al R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived to inspect dishwasher not washing.Confirmed the complaint through diagnostics test mode and unit motor never activated.Removed and replaced the pump and motor.Reassembled and unit tested as designed. All water lines were dry at the time of service.Job complete

Near Lake Rim Cir, Georgetown, TX 78633
Andy  B.

Andy B.

DRYER AMANA NED4655EW1 "Arrived on site to install previously diagnosed part. When disassembled unit found failed drum had cut top of bulkhead in half (See SD-QuickPic) ordering bulkhead as well as associated parts in case needed. Customer wants soonest appointment possible. Office to schedule return trip.; ordrng 1 279827 (motor!dryer) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11178667 (bulkhead) and 2 W11229607 (nut)s and 1 WP3388703 (washer) and 1 WP348197 (washer) and 1 WP8541818 (box) and 1 WP8577230 (housing) and 1 WPW10359269 (shaft) and 1 WPW10359270 (roller shaft,support)"

Near Chianti Cove, Pflugerville, TX 78660
James C.

James C.

DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site and tested operation. Customer has examples of dishes with spots and film. Found rinse aid dispenser not dispensing. Replaced dispenser and tested. Also recommended customer switch to liquid soap and use minimal amount due to having a water softener. Unit tests good. Job complete

Near Cypress Springs Way, Georgetown, TX 78633
Richard P.

Richard P.

WASHER WHIRLPOOL WTW4800XQ4 Arrived onsite for the washer not spinning properly. Installed new asker assembly and washer tested fine. Complete

Near E Slaughter Ln, Austin, TX 78747
Richard P.

Richard P.

DRYER WHIRLPOOL WED5000DW2 Arrived onsite for the dryer not working properly. During testing found that the dryer shuts off when turned on. Checked voltage. L1 to ground is 16vac ground to L2 is 16 vac. L1 to neutral is 248vac and L2 to neutral is 0 vac. Ground to neutral is 16vac. Advised customer that there is an electrical issue with the wall outlet. Dryer is getting too much voltage to one leg. To call an electrician to check it out. Complete

Near Kyle, TX
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range F1-E0 error code. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Near Eli Whitney Way, Hutto, TX 78634
Kevin B.

Kevin B.

WASHER MAYTAG MVWB865GW1 "Arrived on site and inspected washer and found saved error code for overload, ran all functions in manual diagnostic and washer is spinning correctly. Per customer request demonstrated loading washer with a king sheet set, wet sheets manually and spun it out while draining and spin cycle is correct no excessive movement. Washer is operating as intended, documented service call with tech line 7727145005"

Near Croydon Loop, Austin, TX 78748
Lou S.

Lou S.

OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect wall oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. At preheat, the temp was 411 degrees. My next 5 readings were 418, 325, 372, 329, 351 for an average of 359 degrees. The unit is operating as designed. No repairs needed at this time. Job completed. Attempted to contact customer with no answer. Contacted office DW and left message to get email address for receipt. No one available to sign for receipt."

Near Peregrine Way, Leander, TX 78641
Andy  B.

Andy B.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for range handle broken off. Inspected unit and found failed trim vent. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.

Near Chris Kelley Blvd, Hutto, TX 78634
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW6620HW0 Arrived onsite for unit leaking. Tested unit. Found water dispenser drawer was spraying and leaking towards the front. Ordered part. Rescheduled with customer.. ; ordrng 1 W11318755 (drawer)

Near E Ben White Blvd, Austin, TX 78704
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site for dishwasher not drying dishes and not cleaning properly. Checked for error codes and found none. Ran unit in diagnostics and unit did not head and when unit drained sink backed up. Found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal aside from sink backing up. Customer will need plumber to fix plumbing issue. No water leaks present at time of service.

Near Arctic Loon Pass, Pflugerville, TX 78660
Andy  B.

Andy B.

MICROWAVE ELECTROLUX EW30MC65JS3 "Arrived on site for wall oven microwave error codes and blowing fuse. Tested and inspected unit and called tech line. UI, main control, microwave hidden control and switch’s will need to be replaced to complete repairs.

Near Co Rd 100, Hutto, TX 78634
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for refrigerator making a rattling sound. Inspected unit and work area. Customer showed me where the noise was coming from (the diffuser). I’ll aced the unit in service diagnostics and ran the diffuser test. He stated that was exactly what he was hearing. I advised him this was normal after a while. However, he wanted the sound to go away. Ordering diffuser and rescheduled appt; ordrng 1 W11164593 (diffuser)"

Near China Spring, TX 76633
James C.

James C.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and found build up on inner glass of door. Verified build up is on face of glass and demonstrated to customer. Recommended getting a household kitchen degreaser to cut through the build up. Unit tests good. Job complete

Near Rockport St, Georgetown, TX 78633
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete

Near Guadalupe St, Austin, TX 78701
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel door. Replaced front panel test unit and unit test good job complete

Near Guadalupe St, Austin, TX 78701
Kevin B.

Kevin B.

REFRIGERATOR MAYTAG MSF25D4MDM01 "Arrived on site and inspected refrigerator and found ice buildup on the bottom of the freezer, took one picture. Inspected icemaker and cycled it and it did not overfill, and there is no evidence of it leaking, ice production is good, took one picture. Evaporator drain is not blocked but it is draining slowly, used steamer to ensure it is not over filling and causing ice at bottom of freezer. Will bring back icemaker and also replace filter housing. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"

Near Bahama Rd, Austin, TX 78733
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to replace parts previously ordered. Installed new refrigerator door and side UI. Tested functionality and everything is working. Complete

Near Hopping Peach Cv, San Marcos, TX 78666
Scott  M.

Scott M.

WASHER MAYTAG MHW8200FW0 "Arrived on site for dispenser issues . Ran diagnostics ,nonerror codes . Did find a lot of sudsing during diagnostics wash cycles . All features are functioning properly . Recommended a stronger cleaner , washer magic . No water leaks detected at time of service . Job complete .

Near Toscana Ave, Austin, TX 78724
Jacob S.

Jacob S.

DRYER WHIRLPOOL WED7500GC0 Arrived onsite for unit not powering on. Tested unit. Found that correct voltage was not getting to unit. Checked breaker. Breaker had flipped off. Turned breaker back on. Tested unit. Unit test good. Did seek with customer about possible breaker issue. Job complete

Near Greenlee Dr, Austin, TX 78703
Lou S.

Lou S.

DISHWASHER KITCHENAID KDPE234GPS0 "arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, I placed the unit in diagnostics showing error code F7E1-incoming water too cold. Cleared the code and continued with testing. Unit operated as designed except the element never came on during testing. I removed the outer door panel and checked continuity to the element through the connections at the control and found the element good. Customer advised they have a water softener system in the home. I advised the customer that the control needed to be replaced and due to some rough spots on the element, it too will need to be replaced. . I am ordering the main control and heating element and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 02/19/20. Customer requests last call of the day. No water leaks observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10703867 (heater) and 1 W11305303 (CONTROL)"

Near Mira Vista, Leander, TX 78641
Noah D.

Noah D.

DRYER ELECTROLUX EFME617STT arrived on site to diagnose unit, upon inspection found the dryer making vibration noises, replaced ALL drum rollerS and idler pulley, put all parts back together and retested with noise still present, called Electrolux and followed along with their noise procedure, all steps taken to include sound pad, Electrolux stated that is a noise that is not disrupting the functioning or from a replaceable part. Job complete"

Near Pegasus Dr, Spring Branch, TX 78070
James C.

James C.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site and tested operation. Found all burner out of adjustment and would boil water on lowest setting. Adjusted to properly flame height. Unit tests good. Job complete

Near Rockport St, Georgetown, TX 78633
Clif L.

Clif L.

RANGE GE JGBS66REK2SS Arrived on site to diagnose a range with an oven that is not operating. Found failed bacon igniter. Replaced igniter and tested unit. Found all is functioning properly at this time.

Near Old McDade Rd, Elgin, TX 78621
Lou S.

Lou S.

VENTHOOD KITCHENAID KHVU761RSS1 "arrived on site to install previously diagnosed and ordered part. Due to the transformer failing, I removed and replaced the transformer and tested the unit. It is operating as designed.Job completed."

Near Chadwick Drive, Georgetown, TX 78628
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for no cool. Compressor making loud odd noises,pierced low side line found pressure reading +40 diagnosed faulty compressor. Removed failed compressor and installed a new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"

Near Ridge Oak Dr, Wimberley, TX 78676
James C.

James C.

OVEN KITCHENAID KODE500ESS04 Arrived on site and installed name badge. Job complete

Near Wildberry Cir, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR MAYTAG MFI2570FEZ06 Arrived to inspect freezer damage used repair kit to repair.All water lines were dry at the time of service.Job complete

Near Fieldcrest Dr, Killeen, TX 76549
Lou S.

Lou S.

DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher tub full of water and unit leaking. Upon further inspection, I found the customer has an osmosis system and the osmosis drain tube is connected to an extension tube at the disposal which is causing backflow into the dishwasher and the tub is full of water now. The dishwasher drain hose has a good high loop. I pressed the cancel button to drain the water out of the unit then I contacted Techline and spoke to Ed and advised of my findings. Ed advised that the osmosis drain tube will have to be re-located to the lower pee trap and not at the disposal due to siphoning issues when the osmosis tank drains. Ed provided File #7727138340 and advised Whirlpool does not cover any damages caused by the osmosis drain tube connected at the disposal. I tested the unit in diagnostics and it operated as designed. I made recommendations for use & care, as well as, detergent & rinse aid use. No water leaks observed at the end of ser

Near Prairie St, , TX 78645
Robert J.

Robert J.

REFRIGERATOR MAYTAG MBF2255KEW Arrived onsite for refrigerator icemaker not working. Ran diagnostics and found that the icemaker heating element is bad. Customer accepted service and a new icemaker was installed. Tested functionality and everything is working correctly. No leaks detected. Complete.

Near Bob White Cove, Dripping Springs, TX 78620
Tyler B.

Tyler B.

MICROWAVE KITCHENAID KHMC1857WSS0 "Arrived to inspect unit with burn damage, found just cover was burned,

Near Emmett Pkwy, Austin, TX 78728
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WMH32519FS1 Arrived onsite for a microwave that’s not heating properly. I tested the unit and found it putting out 1000 watts and working as designed. Ms stated that it was heating but she was just having trouble with one product she was trying to cook. I explained that the unit was working as designed. Call complete.

Near Osmarea Dr, Austin, TX 78717
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not draining. Test unit and found plug still on on garbage disposal. Removed plug test unit and unit draining correctly no leaks present job complete.

Near Thornless Cir, Hays, TX 78610
Wesley P.

Wesley P.

MICROWAVE MAYTAG MMV4206FZ2 Arrived onnsite and replaced parts to repair switches and restore power. Unit is now operating as designed.

Near Suzi Ln, Pflugerville, TX 78660
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "(DM) Arrived on site to install previous diagnosed parts. Inspected unit and work area. Found fridge unplugged and pulled out of refrigerator cabinet. Gained access to evaporator harness. Removed failed harness and installed new harness. Gained access to drain pan and removed water from drain pan. Performed diagnostics mode and tested unit operation, all tested good. No water leaks detected

Near Estima Ct, Liberty Hill, TX 78642
Richard P.

Richard P.

MICROWAVE KITCHENAID KOCE500ESS07 Arrived onsite for the microwave not working properly. Replaced main harness and fuse ordered by previous technician. Microwave tested good with no issues. Complete

Near Southern Oaks Dr, Austin, TX 78745
Paul R.

Paul R.

REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for a refrigerator that is not making ice form the icemaker on the door and the FC is not cold enough. I found the low side of the sealed system in 20 psi vacuum and the high side at 90 psi indicating a leak. I found the leak at the FC evaporator and the dye ran down the drain and dripped from the top of the drain tube and that’s why it was on the bottom where the compressor was. I recovered the refrigerant and replaced the FC evaporator. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 6 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Spotted Eagle Dr, Leander, TX 78641
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOS51EC0HS01 "Arrived to install previously ordered parts, removed console and control and blower and replaced and tested properly"

Near Bison Bend, Cedar Park, TX 78613
Robert J.

Robert J.

DRYER WHIRLPOOL MED5630HW1 Arrived onsite to replace parts previously ordered. Installed new UI console. Tested unit and everything is working correctly. Complete.

Near McGregor Ln, Dripping Springs, TX 78620
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived onnsite and replaced control, Evap motor and cover. Deli control. De iced. Unit is now operating as designed. Advised customer on repair. All checks good."

Near Avenue H, Austin, TX 78751
Wesley P.

Wesley P.

RANGE WHIRLPOOL WFG525S0HV1 Arrived onsite and replaced control panel due to denting. Tested unit for popping complaint. Advised customer on design. Found popping form heat exchanger that is abnormally loud. Advised customer to call customer care with video evidence to determine next step.

Near Gregory Cove, Pflugerville, TX 78660
Al R.

Al R.

DRYER WHIRLPOOL WED6620HW0 Arrived to inspect dryer not powering on.Confirmed the complaint and checked outlet and outlet checked fine.Disassembled the unit and and discovered the thermal fuse was defective.Removed and replaced and unit began operating as designed.No excessive lint buildup observed.Job complete

Near Summercrest Blvd, Georgetown, TX 78626
Al R.

Al R.

OVEN KITCHENAID KODE300ESS02 Arrived to inspect double wall oven not heating.Confirmed the complaint and called Whirlpool Tech line and spoke with CHRIS.Advised customer to consult with an electrician to fix the issue.SR#7727144576The unit had all operations except heat.Customer calling electrician to fix issues.Job complete

Near Highland Spring Ln, Georgetown, TX 78633
James C.

James C.

COOKTOP KITCHENAID KGCU483VSS02 Arrived on site and found temp sensor not plugged in. Removed griddle and front console. Routed harness to griddle sensor and plugged in. Tested operation and found unit working properly. Job complete

Near Wildberry Cir, Belton, TX 76513
Tyler B.

Tyler B.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Arrived to inspect unit not cooling, found all lights and compressor running, found evap I caused with ice. Advised of defrosting and will need to return with fan, therm and harness ; ordrng 1 CNOTE (PART AUTH) and 1 WP2315539 (motor-evap) and 1 WPW10283809 (harns-wire) and 1 WPW10383615 (thermistor)"

Near Parkfield Cir, Round Rock, TX 78664
Clif L.

Clif L.

WASHER GE GTW500ASN0WS Arrived on site to diagnose a washer that will not start. Found failed lid lock assembly. Ordering replacement part..; ordrng 1 WH01X27954 (LID LOCK)

Near Willie May Way, Elgin, TX 78621
Andy  B.

Andy B.

FREEZER WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator freezing in RC and frost in FC. Tested and inspected unit and found controls, damper can harness will need to be replaced to complete repairs. Found no issues with FC, found signs that door was left cracked creating frost. .; ordrng 1 W10884720 (harns-wire)"

Near Hereford Loop, Hutto, TX 78634
Tyler B.

Tyler B.

DRYER LG DLE7200WE "Arrived to inspect unit that was taking long to dry and than was not able to power on, found power cord was installed wrong and burnt and would need replaced, was able to patch and test, found no heat on sensor cycles and heat on timed dry, indicating failed thermistor sensor will need to return ; ordrng 1 6323EL2001B (THERM) and 1 6931EL3002M (THERM) and 1 CNOTE (PART AUTHO) and 1 PT400L"

Near Montana Sky Dr, Austin, TX 78727
Jacob S.

Jacob S.

WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for unit not getting through cycle. Tested unit in diagnostic mode. Found no error codes. Called Techline got SR#7727141076. Found that drain hose was sitting to far down in the exit pipe. Not allowing drain motor to release to pressure needed to get the water out. No leaks at this time. Job complete

Near Scott Crescent, Austin, TX 78703
Lou S.

Lou S.

DRYER MAYTAG MED3500FW0 "arrived on site to inspect dryer not heating. Upon further inspection, I found that the element was bad. The metal plate in the element was badly warped and cracked. I tested the thermistors, fuse, cutoffs and all were good. I removed and replaced the element and retested and the unit is operating as designed. I cleaned the lint from the unit and recommended that the customer have a professional come and clean the vents in the home due to the amount of lint built up inside the unit. No lint observed at the end of service, job completed."

Near Emily Cove, Cedar Park, TX 78613
Scott  M.

Scott M.

WASHER WHIRLPOOL WFW5620HW0 Arrived on site for leaking washer . Will need 2 Nd man as units are stacked . Unable to determine where leak is combing from. Please call to set return ; ordrng 1 W11316251 and 1 W11316255 (VALDE) and 1 W11316256 (VALVE ) and 1 W11318755 (DISPENSER )

Near Laird Dr, Austin, TX 78757
Luis M.

Luis M.

REFRIGERATOR THERMADOR T36BB910SS/12 "Arrived on site for kit to installed to unit. Installed kit to built in refrigerator,checked door operation good in both sections."

Near Flameleaf Sumac Dr, Austin, TX 78738
Robert J.

Robert J.

DRYER MAYTAG MEDX655DW1 Arrived onsite for dryer screen not fitting. Upon inspection we found that the dryer chute. Was damaged internally. Replaced chute and tested screen. Everything is working properly. Complete

Near Campfire Cir, Wimberley, TX 78676
Kevin B.

Kevin B.

REFRIGERATOR KITCHENAID KBSD608ESS00 arrived on site and found freezer lights are barely on and flickering. Replaced LED control board per service pointer and this did not have any effect. Spoke with tech line and they recommended replacing modules in freezer one by one. Began replacing LED modules and after replacing the top left and the one in the center of the ceiling lights are now on again. No water leaks from connections at time of service, job complete"

Near Bernia Dr, Austin, TX 78739
Jonathan M.

Jonathan M.

DRYER WHIRLPOOL WED4815EW1 Arrived onsite for dryer that would not close. Inspected unit and work area. Found catch not working properly. Replaced catch and tested unit. Unit worked as designed. Call complete.

Near Our Rd, Woodway, TX 76712
Lou S.

Lou S.

OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven display issues upon further inspection, the customer advised that the time on the display is advancing after being set and it won’t responding to touch when trying to start cooking. Customer is not connected to WiFi. I removed and replaced the console and tested. Unit is operating as designed. I provided the customer with the information to the Whirlpool Connect team- 866-333-4591 and recommended that they get the Whirlpool app on their phone then contact the connect team for assistance in connecting to WiFi on the unit in order to receive future software updates. Job completed."

Near Redtail Ln, Leander, TX 78641
Noah D.

Noah D.

COOKTOP JENN-AIR JIC4736HB00 "Arrived on site to inspect induction cooktop for no power, found the buttons on the cooktop worked intermittently, ordered control and cooktop to replace, office to reschedule.; ordrng 1 W11332765 (CONTROL BOARD ) and 1 W11332766 (COOKTOP )"

Near Triple Peak Dr, Canyon Lake, TX 78133
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to diagnose a dishwasher that is not drying. Found failed heating element. Replaced heater and found all is working properly at this time. No leaks were found at time of service.

Near Ironstone Rd, Smithville, TX 78957
Jonathan  S.

Jonathan S.

REFRIGERATOR KITCHENAID KRFC704FPS03 "(DM) Arrived on site for refrigerator water dispenser not shutting off. Inspected unit and work area. Found UI wiring harness interfering with the water dispenser pedal action. Corrected UI wiring harness position, out of the way of the water pedal action. Reassembled unit, tested unit operation all tested good. No water leaks detected."

Near Eagle Ridge, Burnet, TX 78611
James C.

James C.

FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and installed new control. Verified operation. Unit tests good. Job complete

Near Hartrick Bluff Spur, Little River-Academy, TX 76554
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT975SAHV0 Arrived onsite for the dishwasher turning on by its self. Installed new console ordered by previous technician and dishwasher tested good. Complete

Near Ovalla Dr, Austin, TX 78749
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for a refrigerator that’s still having ice making and water dispensing issues. Ms stated there have not been any water dispensing issues since the door switch was replaced. Ms stated that the new ice maker that was replaced stopped making ice. I found the icemaker jammed again causing the issue. The ice maker needs to be replaced again. I called techline and spoke with Bruce SR# 7727145980. Bruce advised to replace the icemaker again and to still add a foam pad on the left RC door to make even better contact with the switch. Ordering WPW10300024 ICEMAKER and will return with the pads.; ordrng 1 WPW10300024 (ICEMAKER)

Near Woods Blvd, Round Rock, TX 78681
Scott  M.

Scott M.

OVEN KITCHENAID KEBK101SSS04 "Arrived on site for oven being dead. Checked thermal fuse , and power coming in all checked normal . Checked control and UI and all connections & elements , all checked normal . Powered unit back on. Unit is now displaying and functioning . Pre heat and timer,fan all functioning . If it occurred again recommend replacing control and display . Job complete .

Near Vaquero Trail, Austin, TX 78759
Tyler B.

Tyler B.

REFRIGERATOR LG LFC24770ST/03 "Arrived to install previously ordered parts, removed and replaced all parts, clips on cover had broken off while removing, will need cover to fix. All other operations are working properly ; ordrng 1 ACQ86325301 (COVER) and 1 CNOTE (PART AUTHO )"

Near Turtle River Dr, Leander, TX 78641
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site to replace ice maker for leaks, upon inspection found the icemaker provided was for the wrong model, notified parts and notified customer. Office to reschedule As soon as possible. ; ordrng 1 CNOTE (CNOTE)"

Near Canyon Lake, TX 78132
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF736SDAB13 Arrived onsite for refrigerator icemaker not working. Ran diagnostics and found that the icemaker was not finding home position. Previous repair company had missed a leak from water inlet valve. Changed icemaker and water inlet valve.. tested unit and everything is working. No leaks detected. Complete.

Near Morningwood Dr, San Marcos, TX 78666
Lou S.

Lou S.

COOKTOP WHIRLPOOL WCG51US0DS00 "arrived on site to inspect cooktop gas leaks. Upon further inspection, the customer advised that the gas company tested the cooktop and fund all four burners leaking 1% gas. Using my liquid gas leak detector, I checked the connections under the unit and all were good. I disassembled the unit and checked all four burner connections and found the front right burner line was installed crooked. The other 3 burners connections were good. I adjusted the right front burner gas line connection ad tested it and it is good now. I tested all gas connections at the valve/manifold and found no leaks. Due to the possibility of the valves leaking due to age, I removed and replaced the manifold/valves and tested the connections for any leaks. No leaks were found. I advised the customer of my findings and repairs. No gas leaks detected at the end of service, job completed."

Near Chitalpa St, Leander, TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MED6630HC0 "Arrived on site for customer complaint of unit shutting down a few minutes into the cycle on sensor settings. I tested moisture sensors in diagnostic mode, test 9, tested good, I was able to duplicate issue, I replaced control board, unit tested good."

Near VLG O THE HLS, TX 78738
Kevin B.

Kevin B.

OVEN JENN-AIR JJW2430DS02 "Arrived on site and inspected oven and found it has UI version 10.0 Service pointer W11251040B says it needs to be 14.0 or higher. Replaced user interface and it is now the correct software version, job complete"

Near Kemp Hills Dr, Austin, TX 78737
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose refrigerator with loud noise coming from damper area. Ran diagnostic mode and tested damper and could hear gears and motor moving slow and excessively loud. Replaced control damper and retested. Unit is now much quieter and working as designed. Call complete.

Near Whitebead Trail, Austin, TX 78734
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher not dispensing rinse aid. Inspected unit and work area. Found rinse aid container full. Performed diagnostics mode and found control sending voltage to dispenser. Removed failed dispenser and installed new. Performed diagnostics mode and monitored test operation. Found wax motor activating in test mode. All tested good, no water leaks detected."

Near Capstone Rd, Liberty Hill, TX 78642
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator noise. Could not reproduce sound. Customer showed video of noise and it it making a humming sound. Called tech line and spoke with TJ (SR# 7727143467) Made aware of stated issue and what was found. Was instructed that this is normal operations. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Carol Dr, Hutto, TX 78634
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "arrived on site to inspect refrigerator door not closing. Upon further inspection, I found the right RC door lower hinge/cam badly damaged. I removed and replaced the right RC door and the hinge cams and tested. Door is functioning properly and sealing well. I used my heat gain to shape the door gasket to provide a good seal. No water leaks observed during service, job completed."

Near Co Rd 270, Leander, TX 78641
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW81HEDW0 "Arrived on site for customer complaint of noise issues, found error codes F8e3 f5e2 in diagnostic mode, overflow and door lock, cleared error codes, ran test cycle, unit passed every test. Informed customer of balance bearings that make a loud noise when balancing unit.

Near Masters Pkwy, Spicewood, TX 78669
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for dispenser not dispensing water . Checked and valves fuctioning properly . Found water tank frozen solid . Melted ice build up . Unit is now dispensing water . Turned up fresh food temp . Advised customer to make sure not to block air channels . Nonwater leaks detected at time of service . Job complete .

Near Creston Ln, Austin, TX 78752
David  Z.

David Z.

REFRIGERATOR KITCHENAID KSF26C4XYY04 "Arrived on site to diagnose refrigerator not making ice. Performed diagnostic and got no response from icemaker. Checked unit and found ice cube stuck in ejector. Removed ice and reset unit. Retested and unit cycled and filled filed properly.

Near Knollwood Cove, Austin, TX 78731
Lou S.

Lou S.

WASHER WHIRLPOOL WTW7300DW1 "arrived in site to install previously diagnosed and ordered part. Due to the gearcase failure, I removed and replaced the gearcase and calibrated the unit. Tested the unit in diagnostics and the unit operated as designed. I contacted the customer by phone to advise that I was finished with the repair and the unit is operating as designed and that the home is locked and secured with the key in the same place as it was found. No water leaks observed during service, job completed."

Near Sierra Mar Loop, Leander, TX 78641
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL KUDK03ITWH0 "Arrived on site and found ordered part is cabinet seal not door seal, remove front door panel on dishwasher and kickplate and ran a diagnostic cycle I did not see any leaking. Found drain connection on garbage disposal is shared with an ice machine, this is not recommended. If both machines are draining at the same time they may overwhelm the drain connection. Added a high drain loop two dishwasher drain hose to prevent any siphoning into dishwasher SR7727141127. Door gasket is part number W11196317"

Near Falcon Ledge Dr, Austin, TX 78746
Tyler B.

Tyler B.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived to inspect unit with door not locking. Removed panel and found latch was not plugged in on yellow wire. Was able to connect and tested good

Near Freeman Park Dr, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS246GL0 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete.

Near Jarratt Ave, Austin, TX 78703
Al R.

Al R.

DISHWASHER KITCHENAID KDTE304GPS0 "Arrived to inspect dishwasher not washing.Confirmed the complaint and ran diagnostics test mode and unit didn’t wash.Removed and replaced the pump and motor, dispenser and drain pump.Reassembled and unit tested as designed.All water lines were dry at the time of service Customer satisfied.Job complete.Also SD pics of closing documents."

Near Serpentine Dr, Killeen, TX 76542
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site for customer complaint of control on range not working, found power supply issue, instructed customer to contact electrician"

Near Rocky Ridge Rd, Austin, TX 78734
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool. Pierced low side line,pressure reading -20 diagnosed a leak in the system,replaced the compressor and evaporator,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"

Near Longbow Ln, Wimberley, TX 78676
Jonathan M.

Jonathan M.

DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for dishwasher that won’t dissolve a pod. Inspected unit and work area. Placed in in-service diagnostics and found F5 E1 (door stuck open), F4 E3 (wash motor not running), and F1E2 (Control Software issue) error codes. Tested unit in an auto test and unit would not start motor. When trying to drain it would not drain as well. Tested resistance to drain pump and found 41.07 ohms going to drain pump (within range) from connector at control. Tested resistance going to the motor and found it open. Replaced both control and pump and motor and tested unit. Unit worked as designed."

Near N 4th St, Temple, TX 76501
David  Z.

David Z.

OVEN WHIRLPOOL JMW2427DS03 Arrived on site to diagnose oven that appeared to be over temp and burning food. Performed diagnostics and temp checked. Measured resistance on temp sensor and found resistance out of range. Replaced sensor and performed calibration. Was able to lock in temps and match settings. All is now working as designed. Call complete.

Near Scamper Cove, Lakeway, TX 78734
Scott  M.

Scott M.

COOKTOP JENN-AIR JDS9860AAP "Arrived on site for flame coming out of bottom of burner head . Found head rusted out . Replaced head . Unit is fuctioning properly . No gas leaks detected at time of service .

Near Golden Hills Cir, Austin, TX 78759
Brandon C.

Brandon C.

OVEN KITCHENAID KFGD500ESS04 "Arrived on site for customer complaint of left front burner not working, found cracked burner head, ordering burner head. ordrng 1 CNOTE (PARTS RESEARCH ) and 1 WPW10406878 (burnr-head)"

Near Evidence Cove, Spicewood, TX 78669
Jonathan  S.

Jonathan S.

RANGE AMANA AER6303MFS2 "Arrived on site for oven light not coming on when opening door. Inspected unit and work area. Found no door switch for light. Checked wiring diagram and found unit does not come with door switch. Called Whirlpool tech support and spoke with Austin. He confirmed oven light will not come on when door is opened, only turning light on at control. (SR# 7726139125)."

Near Capstone Rd, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 "(DM) Arrived on site to install previous diagnosed parts. Inspected unit and work area. Found unit powered off and pulled out of refrigerator cabinet. Gained access to the evaporator. Removed old thermistor and fan assembly, installed new parts. Gained access to the drip pan and removed water from the drip pan. Cleaned coils under the fridge and vacuumed them out. Reinstalled kick plate. Ran diagnostics mode and tested unit operations, all tested good."

Near Umbrella Sky, Liberty Hill, TX 78642
Jonathan  S.

Jonathan S.

OVEN WHIRLPOOL WOS51EC0HS01 "(DM) Arrived on site for oven intermittently loosing display. Inspected unit and work area. Performed diagnostics mode and checked fault codes, fault code F6E4. Called Whirlpool tech support spoke with Robert (SR #7727139125) Connect unit to WiFi to get most recent update, that should correct failure. Assisted customer with getting unit setup on WiFi. Unit has been connected to WiFi, advised customer to accept updates on the whirlpool app to insure unit is updating. Deleted error code F6E4. Tested unit operations, all tested good."

Near Earl Keen St, Andice, TX 78628
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for defrost Issues. Per tech support faulty ui control,removed faulty ui,installed a new ui control ran diagnostics all test passed.

Near Carlsbad Dr, Austin, TX 78738
Brandon C.

Brandon C.

WASHER WHIRLPOOL MVWB835DW4 "Arrived on site for customer complaint of unit making noise, they went out of town and came back and the noise was gone. I put unit into diagnostic mode, no error code, all tests and functions passed, no noises, instructed customer to run cleaning cycle,

Near Stephanie Ln, Austin, TX 78738
Scott  M.

Scott M.

REFRIGERATOR KITCHENAID KRFC302ESS02 Arrived on site for no ice . Found ice maker fuctioning properly . Did find rails are not opening correctly some times when closing door would make contact on switch but not fully depress enough to actuate IM . Ordering rails and switch . No water leaks detected at time of service . Please call to set return.; ordrng 1 W10847849 (DOOR SWITCH ) and 2 WP13055901 (slide)s

Near Grapevine Ln, Austin, TX 78759
Robert J.

Robert J.

WASHER MAYTAG MHW6000AW0 Arrived onsite to replace parts previously ordered. Installed new bellow. Tested functionality. Door is now closing better. Complete

Near Rainbows End Rd, Wimberley, TX 78676
Wesley P.

Wesley P.

COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite and replaced caps. Unit is now operating as designed and without rust.

Near Windroot St, Austin, TX 78728
Jonathan M.

Jonathan M.

REFRIGERATOR KENMORE 596.765235 "Arrived on site for refrigerator that is not making ice. Inspected unit and work area. Tested unit trying to jumper the icemaker and icemaker would not move. Tested voltage frm control and found it good. Ordering ice maker..; ordrng 1 4317943 (icemaker only)"

Near Oak Bluff Cir, Temple, TX 76502
Noah D.

Noah D.

DRYER WHIRLPOOL WED7000DW2 "Arrived on site to inspect dryer for no heat, upon inspection found a open thermal cutoff and open element, replaced both and retested, heat was returned and no problems found. Job complete"

Near Michigan St, New Braunfels, TX 78130
Tyler B.

Tyler B.

REFRIGERATOR GE PYE22KSKFSS "Arrived to inspect unit not making ice, found ice maker seized replaced and did fill with water, replaced valves, found ice surrounding ice box door seal. Ice door is leaking air, and needs replaced ; ordrng 1 CNOTE (PART AUTHO ) and 1 WR78X26087 (icebox door asm)"

Near Cienega Cove, Austin, TX 78717
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived on site for refrigerator that is freezing items. Inspected unit and work area. Two attempts in the refrigerator and freezer compartment and found temperatures at 38°F and 2°F. Customer explained that the refrigerator is intermittently freezing items on all shelves. Tested dampener door and found it working properly. Tested resistance on the refrigerator compartment thermistor and found 2 ohms. Tested voltage going to the thermistor and found the RC thermistor being sent 1.12 V DC. Replaced control and tested unit. Unit is working as designed. Call complete.

Near Old Lorena Rd, Woodway, TX 76712
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived onsite for unit cooling/not cooling at times and fan making loud noises. Tested unit. Found that fan is making loud noises. ; ordrng 1 W11098695 (fan-scroll)

Near W 10th St, Austin, TX 78703
David  Z.

David Z.

OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to follow up diagnosis for F8E0 error code. Found codes F8E0 upper cooling fan, F6E4 UI to control state error, F8E2 lower cooling fan speed. Replaced UI and appliance manager and retested. Same 3 errors are present even with replacing these parts. Ordering new controls, wiring harness, and both fans as well as 2 hour window to install. Ordering W11225364 harness, w11261167 control, w11261169 control, w11248652 blower, w11248652 blower. Return visit scheduled for 2/24 Monday. Cilefreundt@gmail.com.; ordrng 1 2HOUR (2HOUR) and 1 W11225364 (harns-wire) and 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)"

Near Oak Shores Dr, Austin, TX 78730
Paul R.

Paul R.

DRYER GE DLE7200WE Arrived onsite for a dryer to replace the previous diagnosed parts. I confirmed the UI had power and would not respond. I replaced the UI. I tested the dryer and it worked as designed.Call complete.

Near Tamar Ct, Austin, TX 78727
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for loud noise and water issue. Tested dispenser water dispensing for a couple seconds then stops with bypass,loud damper control diagnosed unit will need a new damper control and filter head.; ordrng 1 W11346623 (HEAD FILTER)"

Near Narcissus Blvd, New Braunfels, TX 78130
Clif L.

Clif L.

DRYER MAYTAG MEDB855DC4 Arrived on site to diagnose a dryer that is intermittently tumbling at the end of the cycle. All parts and components are operating properly at this time and unit does not have any problem drying clothes. Advised homeowner in a minute tumbling is due to the static reduce option being turned on and as normal operation. No further repairs are needed at this time.

Near Paint Creek S Rd, McDade, TX 78650
Andy  B.

Andy B.

DISHWASHER KITCHENAID KDTE334DSS0 Arrived on site for dishwasher not filling/draining tested and inspected unit and found unit fills but does not drain. Found debris in drain pump. Removed debris and reinstalled drain pump. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Wilderness Way, Round Rock, TX 78664
Jonathan M.

Jonathan M.

ICE MACHINE MAYTAG MIM1554ZRS0 "Arrived on site for icemaker that would not start. Inspected unit and work area. Found unit disassembled and recirculating pump and water level sensor broken. Customer requested for replacement of parts and reassemble of unit. Customer agreed to repair. Replaced recirculating pump and water level sensor and reassembled unit. Tested unit and found water leaking from reservoir drain pump. I found that the connector from the water reservoir had a piece missing and when I went to remove the reservoir drain pump, one of the clips on it was broken. Ordering reservoir drain pump and water reservoir for complete repair. Quoted customer for additional parts and labor. ; ordrng 1 W10837384 (pan-water) and 1 WPW10489125 (pump)"

Near FM107, Gatesville, TX 76528
Richard P.

Richard P.

WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for the washer not draining. Installed new drain pump that was ordered. Washer tested good and drain good and no leaks detected. Complete.

Near Hidatsa St, Buda, TX 78610
Kevin B.

Kevin B.

ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site and inspected ice machine and found Compressor is running but it is not cooling, water is flowing over the evaporator plate. Spoke with LM and he requested all the previous parts we ordered again that were replaced on the previous sealed system service.; ordrng 1 W10913906 (coupler) and 1 W11126268 (harns-pump) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"

Near Bruton Springs Rd, Austin, TX 78733
Leonardo C.

Leonardo C.

DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site to replace tub. Replaced tub and door not closing correctly will order new hinges and inner door. Ordering inner door W10919271 and hinges left hand WP8534854 and right hinge WP8534853 office to reschedule ; ordrng 1 W10919271 (INNER DOOR ) and 1 WP8534853 (RIGHT HINGE ) and 1 WP8534854 (LEFT HINGE )

Near Barton Springs Rd, Austin, TX 78704
James C.

James C.

RANGE GE JGBP33CEH3CC Arrived on site and installed new igniter. Tested operation and found unit working properly. Job complete

Near Bonham Loop, Georgetown, TX 78633
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL KDTE104ESS1 "Arrived on site for customer complaint of unit not fitting into cabinets properly, and wanted to check to see if unit was hooked up properly. Cabinets are not square, causing unit to have to sit at an angle. Unit tested good and is hooked up properly.

Near Lakehurst Loop, Spicewood, TX 78669
Al R.

Al R.

RANGE WHIRLPOOL WFG320M0BB2 Arrived to inspect gasket damage.Confirmed the complaint and removed and replaced it.Job complete

Near Clove Hitch Dr, Georgetown, TX 78633
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW4850HW1 "Arrived on site and secured water connections and was unable to recreate leak symptom. Advised customer on findings, all checks good at time of service."

Near Moreto Loop, Pflugerville, TX 78660
Wesley P.

Wesley P.

WASHER GE WCSR4170G3WW Arrived onnsite and replaced valve and used timer to determine that knob is needed. Returning with knob to complete. ;

Near Jacks Pond Rd, Austin, TX 78728
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KBFN502ESS02 Arrived onsite for the refrigerator ice maker ice is clumping up. Ran diagnostics and found no issues with the refrigerator. Tested the ice maker and it cycled correctly. But it seems like the heater in the ice maker may be over heating the ice during the dumping process and causing the ice to be super wet it goes into the ice tray. Replaced ice maker and advised customer to monitor. Complete

Near Camillia Blossom Ln, Austin, TX 78748
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRT541SZHV00 "Arrived on site to diagnose issue with door gasket. Examined RC door and found a massive gap on the left side where the gasket is not meeting the cabinet, and allow frost to build in both the RC and FC. Gap is way too big to be able to close with a heat gun, and absolutely has to be resolved with a new RC door. This gap is allowing food to spoil due to the inability to properly cool, as well as melting water.Ordering 1 new RC door LW11041496. Office will reschedule when we have shipping date on door. Also need to order additional buttons for screw holes.; ordrng 1 LW11041496 (dor-fip) and 1 W11178521D2C (nameplate) and 3 WP2212651D2C (button-plg)s"

Near Tealwood, Austin, TX 78731
David  Z.

David Z.

DISHWASHER KITCHENAID KDTE554CSS3 Arrived on site and installed new worm clamp on sump line. Retested unit and verified no further leaks present. Call complete.

Near Prickly Pear Dr, Austin, TX 78731
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW86HEBW1 "Arrived onsite for unit not completing through cycles. Tested unit. Found F8E3 and F5E4 and F9E1 error codes. Cleared error codes. Tested unit. Found that suspension is worn out..

Near Leberman Ln, Austin, TX 78703
Kevin B.

Kevin B.

ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site and inspected ice machine and found water filter is jammed, was able to remove old filter and installed and uninstalled a new one several times to ensure housing is fine. No further repair is required at this time, job complete"

Near Malvinas Cove, Austin, TX 78739
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "(DM) Arrived on site for dishwasher not dissolving soap. Inspected unit and work area. Performed diagnostics mode, found no error codes. Found wash motor not activating. Tested voltage to motor, found within range. Gained access to motor tested resistance, found motor has open an circuit. Found motor to be bad. Removed failed motor, installed new. Performed diagnostics and monitored for water leaks. All tested good and no water leaks detected."

Near Thousand Oaks Trail, Liberty Hill, TX 78642
Wesley P.

Wesley P.

DISHWASHER KITCHENAID KDTM354ESS3

Near Pitcairn Dr, Pflugerville, TX 78660
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to replace sump and pump, replaced sump and pump and moved over the drain pump, reconnected wires and tested, no leaks detected, all functions returned

Near Barker Cypress, New Braunfels, TX 78130
Tyler B.

Tyler B.

WASHER WHIRLPOOL WTW5000DW2 "Arrived to install previously ordered parts, removed and replaced, gearcase, wash place, cam, actuator, motor and belt and cover and teased good"

Near Lyndhurst St, Austin, TX 78717
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived on site to replace previously ordered parts for refrigerator. Upon inspection of unit found no frosting around door seal in freezer indicating no air leaks. Did note fresh food door seal was not shaped properly after door opening direction was switched. Freeshaped seal using applied heat and found all is working properly at this time. No water was hooked up to unit at time of service.

Near FM 20, Cedar Creek, TX 78612
Clif L.

Clif L.

RANGE GE JGB720SEJ4SS Arrived on site to diagnose a range with burners that won’t stop trying to ignite. Found left side ignition switch not mounted on valve properly. Remounted switch properly and tested unit. All is working properly at this time.

Near Old Potato Rd, Paige, TX 78659
Paul R.

Paul R.

WASHER WHIRLPOOL MVWX655DW1 "Arrived onsite for a washer that only fills but won’t agitate or spin. I checked stored error codes and found an F7E6. I ran auto diagnostics and the unit agitated for one second and stopped then when the shifter went to the spin position it tried to spin for one second and stopped. The unit completed the cycle but didn’t agitate or spin out. I ran manual spin and found the control pausing itself after 1 second. I replaced the control, ran the calibration cycle, and ran the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete."

Near Anna Palm Way, Round Rock, TX 78665
Robert J.

Robert J.

WASHER GE GTW750CSLWS Arrived onsite for washer making noise and not basket not spinning. Ran diagnostics and found that the lid lock was not functioning. Replaced latch and tested washer. Everything is working properly and no leaks detected. Complete

Near Windmill Run, Wimberley, TX 78676
James C.

James C.

REFRIGERATOR WHIRLPOOL ART318FFDW06 Arrived on site and installed new compressor and drier. Found when installing suction tube the the exchanger tube and suction tube are different diameter. Called tech line and spoke to Dustin #7727128566. Part research required for 6.75mm to 8mm aluminum lokring connection required to complete repair. ; ordrng 1 RESEARCH (6.75MM-8MM LOKRING ALUMINUM ) and 1 W10896677 (coupler)

Near Ford St, Llano, TX 78643
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site. Confirmed damage to doors. Replaced freezer and refrigerator door. Tightened handles. All checks good. Job complete

Near Guadalupe St, Austin, TX 78701
Noah D.

Noah D.

WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer for not locking, found lid lock worked correctly during test mode but during regular cycles the lock does not activate before advancing to next cycle; ordrng 1 W11116590 (CONTROL )"

Near Logans Pass, New Braunfels, TX 78130
David  Z.

David Z.

OVEN FRIGIDAIRE FFEW2726TSC "Arrived on site to diagnose oven that was not powering on. Performed diagnostics and voltage checks. Found full 240V at the wall and at the main control. Unit still not powering on. Replaced control and retested. Control still receiving power, but front panel not coming on. Ordering 1 54511003 control panel with ribbon cable. Office to reschedule based on parts availability, showing 0 at vendor. Doesn’t appear to be an install issue, and should be warranty. ; ordrng 1 5304511003 (CONTROL PANEL. )"

Near Buckingham Rd, Austin, TX 78759
Brandon C.

Brandon C.

REFRIGERATOR FRIGIDAIRE FGHD2368TF3 "Arrived on site for customer complaint of no ice production, found ice maker would not rotate, temperature was 0 degrees in ice bin, fans were working, I replaced ice maker, no leaks at time of service."

Near S Longhorn Dr, Blanco, TX 78606
Jonathan M.

Jonathan M.

DISHWASHER MAYTAG MDB7759SAS0 "Arrived on site for dishwasher that would not start. Inspected unit and work area. Tested voltage going to control and found 122 V tested voltage going to the user interface and found 16 V.

Near Pecan Valley Dr, Temple, TX 76502
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIX305ESS1 "arrived on site to install previously diagnosed and ordered part. Per techlines recommendations at previous service call, I removed and replaced the bin thermistor and tested. Unit is making ice and operating as designed. No water leaks observed during service Job completed."

Near Ladera Tr, Leander, TX 78641
Al R.

Al R.

REFRIGERATOR KITCHENAID KUBR204ESB00 "Arrived to inspect cooler not cooling Called Whirlpool Tech line and spoke DAVE with Whirlpool Tech Line SR #7727128490.Plugged unit in and unit began cooling properly.Job complete Compressor, fans all work properly.Job complete"

Near Sonterra Blvd, Jarrell, TX 76537
Luis M.

Luis M.

REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site for noise compliant. Removed deli drawer found evaporator incased in ice. Per service pointer W11329116C diagnosed unit will need updated cover and main control repair covered under AUTHO S27311 ordrng 1 W11333076 (CONTROL)

Near Anfield Cir, Lakeway, TX 78738
Lou S.

Lou S.

MICROWAVE FRIGIDAIRE FGMV176NTF "arrived on site to install previously diagnosed and ordered parts. Due to the unit tripping the breaker and per Frigidaires recommendations, I removed and replaced the door latch & spring, switches and latch hook. Tested the unit and it operated as designed. Per Frigidaire Techline I placed some grease on the door latch hooks for smoother closing. Job completed."

Near Oak Ridge, Lago Vista, TX 78645
David  Z.

David Z.

REFRIGERATOR GE GFE28GSKESS "Arrived on site to follow up on unit continuing to freeze food in RC crisper drawer. Found temp in fridge was a bit low. Replaced RC thermistor. Customer has never defrosted unit since the issue began, and there was still ice built up on the back of the Evap panel. Found the Evap is not frosted or froze over, so the thermistor and control appear to be working properly. Replacing temp control thermistor only. Advised customer to let the unit air out for 24 hours unplugged to melt the remaining ice out so that the temp can stabilize. Call complete."

Near Colina Ln, Austin, TX 78759
Lou S.

Lou S.

WASHER MAYTAG MVWB765FC3 "arrived on site to inspect washer leaking. Upon further inspection, I placed the unit in diagnostics showing error code F0E4 & F3E2. Cleared the codes and continued with testing. Unit operated as designed except the valve is leaking water into the tub after a wash cycle. Also found that the hot water hose is badly leaking and corroded. I advised the customer of my findings. I am ordering the valve and harness and scheduled return. No water leaks at the end of service.; ordrng 1 W11165546 (VALVE) and 1 W11193817 (VALVE HARNESS)"

Near American Dr, Lago Vista, TX 78645
Al R.

Al R.

DISHWASHER WHIRLPOOL KUDL03FVSS0 "Arrived to inspect dishwasher leaking.Removed the kick plate and unit was dry underneath.Discovered the water stains on the floor were from the door, when customer opens the door.Unit works as designed.All water lines were dry at the time of service.Job complete"

Near Acorn Creek Trail, Killeen, TX 76542
James C.

James C.

REFRIGERATOR KITCHENAID KBSN602ESS01 Arrived on site and found upper right module out causing issues with the other lights in series. Replaced module and tested. Unit tests good. Job complete

Near Mountain Leather Dr, Horseshoe Bay, TX 78657
David  Z.

David Z.

REFRIGERATOR ELECTROLUX EI26SS30JW0 "Arrived on site to install previously diagnosed parts to resolve dispenser not dispensing ice or water. Installed new dispenser module and retested. Ice was now dispensing, but water valve still humming. Replaced valve and retested. Valve was now quieter, but no water present. Disconnected water line at door connector and retested and was able to get water to come out the line. The water line in the door is either frozen or obstructed, and water will not come out in that state. Since line is part of the door the whole door would need to be replaced.Customer informed me they were able to dislodge ice in the line and water dispenser now works. Call complete. No water leaks found at time of service."

Near Scribe Dr, Austin, TX 78759
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for refrigerator making noise. Tested and inspected unit and found noise operations seem normal. Called tech line and spoke with Robert (SR# 7727131943) Made aware of stated issues and what was found. Was instructed that this is normal operations. Unit is operating as designed. No repairs are needed at this time. No water leaks present at time of service.

Near Williams Way, Hutto, TX 78634
Jacob S.

Jacob S.

RANGE AMANA AER6603SFS2 Arrived onsite for unit not powering on. Tested unit. Found that the wall plug was not giving correct voltage to unit. Spoke with a construction Forman about the issue. Job complete

Near Pearl Retreat Dr, Austin, TX 78753
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF130PAHB0 Ride on site for dishwasher with the burning smell. Inspected unit and work area. Placed unit in service diagnostics and found F8 E2 (drain motor electrical problem) and F6 E4 (float switch open) codes. Ran unit through diagnostic test mode and unit made a clicking sound twice during the wash and then shut off when it got tot the drain. I checked resistance from the control board harness going to the drain pump and found 41.4 ohms. I called safety and reported my findings to Breion. He advised to make normal warranty repairs and replace the control. I replaced the control and tested the unit. Unit tried to go through a drain and a burning smell began to radiate from the bottom of the unit. I tried to find any burn marks or melted wires and could not find any. I called Techline back and spoke to Brieon again. Reported my findings and he advised me to not proceed with any further repairs and to just close out the ticket and they would reach out to the cus

Near Elesha Ln, Eddy, TX 76524
Lou S.

Lou S.

DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not drying clothes. Upon further inspection, I opened the unit door and pressed the door switch closed and turned the unit on. I found that the unit is heating as I could see the element illuminate in the back left vent area. I tested the airflow with my vent test kit and with the vent tube connected the unit failed. When I removed the vent tube from the unit at the back the unit passed. I shortened the vent tube and when I removed it from the wall, water came out of the tube as there was lint built up inside. I cleaned the tube and reattached the vent tube to the wall and unit and retested and it continued to fail. Customer advised they had the vents cleaned recently. I recommended that the customer purchase a more firm vent tube and have a professional company take a look at the vents in the attic. No lint observed at the end of service, job completed."

Near Travis Dr, Leander, TX 78645

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