"Arrived onsite for emergency drain and cancelled unit to reset, tested all functions in diagnostics. All operating as designed and no error codes. Recalibrated and advised customer on best practices. All checks good. Unit is now operating as designed."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC= -9 degrees & RC=70 degrees. I placed the unit in diagnostics and tested the FC evap fan and found it not operating. I tested the damper and it is operating as designed. I disassembled the FC section and found the evap harness disconnected and frost beginning to build up on the top of the evaporator. The evap had a good frost pattern. I plugged the harness in and the fan immediately came on. I found no slack in the fan motor harness so I secured the molex connector with foil tape to keep it from disconnecting. I found the clips on the main molex connector were not snapping into place. I secured it with foil tape as well and showed my customer what I had done and they were good with the fix. I tested the defrost thermistor and element and both are functioning properly. Reassembled the FC section and monitored the unit for a few more minutes and found the RC section beginning to cool. I recommended that the customer allow the unit to cool for at least 24 hours before placing items back inside. No water leaks observed during service, job completed."

"Arrived on site to inspect washer not spinning. Upon further inspection, I placed the unit in diagnostics showing error codes F0E5 & F0E2. Customer advised that hey have a water softener system. I cleared the codes and continued with testing and the unit operated as designed until it got to spin. While in spin cycle, it appeared that the basket was not engaging as the washplate was continuously spinning but the basket wasnt spinning. I found where the actuator wasnt fully engaging the spin cycle. I attempted to remove the washplate to check the hub, but was unable to remove it and didnt want to break it. I tested the actuator at the control and found 0VDC when the actuator would go from agitate to spin.; ordrng 1 W11481722 (Actuator) and 1 W10528947 (Hub) and 1 W10752283 (Washplate)"

"Arrived on site to inspect oven temps. Upon further inspection, I found where the customer had placed foil on the bottom panel and it melted to the panel. I pulled the unit out and inspected the bake element and it is good. I tested the element and it is showing 19.3ohms. I tested temps in the oven on bake at 350 degrees. Tested the element while in bake mode and it is getting 243V. The unit is heating as designed. I made recommendations for use and care

Arrived on site for dishwasher not functioning correctly. Upon arrival confirmed issue. Found ui unresponsive due to touch keys on ui switch board failing off and failing to make contact with console. Also found main motor and drain motor ohming out of range as well as main harness giving intermittent resistance. Found unit is having multiple failures leading to repeated breakdowns. Will need reporting to ahs that unit cant be repaired and will have further failures if attempted.

"Arrived to instal previously diagnosed and ordered part. I found that the return service and the part were not needed, after discussing with the prior tech and the service call was made in error. No further service required. No leaks observed during service."

"Arrived to inspect no heat. The burners would not heat and I tested the supply voltage. L1 to N, 124 VAC. L2 to N 124. L1 to L2 0VAC. I advised the CX that the L1 and L2 leads at the plug or circuit box are connected to the same supply phase and a qualified electrician will need to correct before further testing can be done."

"Arrived to inspect no heat. I found the unit would not heat and testing revealed L1 at 42 VAC, L2 was intact at 123.2. I advised the CX that a qualified electrician will be required to correct the electrical supply issue. Unit left unplugged for safety. Serivce call / diagnostics,

"Arrived to inspect noise. I found the unit would rock and the suspension was badly worn out. Further inspection revealed the gearcase lower seal had ruptured and flung oil in the cam, belt and shifter. The motor is likely ok and if required upon return, will require authorization. Unit has badly stuck wash plate, tech GC only please.; ordrng 1 W11130362 (Suspension)"

"Arrived to inspect ice issue. I found the ice maker housing had moved forward, causing the ice bin door gasket to fold over and allow air to exchange between the bin area and the RC, causing freeze/thaw cycles. The RC evaporator drip pan had warped up in the middle, causing water to flow into the bottom of the RC and froze, forming a 1/2 thick ice slab. I removed the ice and added a required strengthener to prevent the spill over and continued warp. I sealed the drain tube assembly and tested. Operational test good, no leaks observed during service. Labor, 1 hour,

"Arrived to inspect oven temperature. The CX had preheated both chambers to 350 and I placed a K-type thermocouple in the center of the upper oven and removed the previous offset, after removing aluminum foil that was placed in the bottom for spillage protection. The unit completed preheat at 437 and then cycled at 340, 364, 340, 367, 339, 367. Average cyclic temperature of 352.8. The lower oven with the same settings and already preheated had cyclic temps of 350, 385. I induced a -17 degree offset and retested. 342, 372, 339, 371 for an average of 356. I advised the CX of my findings and they will monitor the unit and adjust as necessary. No gas leaks detected during service. 45 minute temperature calibration,

"Arrived onsite for tun knob not working. Upon arrival inspected unit found timer seized. Knob failed due to seized timer shaft. Console holders that hold timer in place have failed so console needs replacement. Also returning with push start. Customer will provide external ventilation hose due to current one out of shape. Ordering Timer, knob, start switch and console. Will need AUTHO. Office to reschedule ; ordrng 1 WE03X24547 (Console) and 1 WE01X24552 (Knob assembly) and 1 WE04X24550 (Timer) and 1 WE01X24720 (Timer screw) and 1 NeedsAUTHO (Needs AUTHO)"

"Arrived onsite for dishwasher giving error code and not starting a cycle. Upon arrival unit display F8E4 error, float switch. Inspected unit and found water in overflow tray. Cleaned water and tested. Unit started cycle as designed. Allowed to run 15-20 min and notice a drip from rear of unit. Uninstalled for inspection. Found tub damaged and leaking at base to wall joint. Unit will Need a tub replace. Home is brand new. Customer wants to speak with builder to see about swapping. Will order tub in preparation. Mr would like update on parts availability at phone number ending #1959. ; ordrng 1 W11409866 (Tub)"

Arrived onsite to replace previously diagnosed parts. Replaced control board but would not program. Called tech line for assistance. Per tech line correct model number should be MFI2568AES12. That registers to part# WPW10310240. Ordering correct board and set to return on 4/20/22. Notified customer. ; ordrng 1 WPW10310240 (Control)

"Arrived on site. Diagnosed a defective valve,replaced water valve,cycled icemaker water filled icemaker.

"Arrived on site to test unit for no operation, tested unit found loose connection on UI , secured connection, tested unit unit now running as designed designed, no leaks detected job complete."

"Arrived on site to test unit from shutting down after few seconds, tested unit found ceased motor, attempted to remove blower, was not successful, cut blower out, replaced motor and blower, tested unit unit now running as designed, job complete"

"Arrived on site to test unit for excessive shaking, tested unit found unit is not leveled, leveled unit, put unit through drain spin cycle, unit is running as designed, customer stated that when she washed her sheet it would shake a lot, advised customer on proper loading procedures, at this time unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for no ice, tested unit found FC has cooling issues, put temp probe in FC found temp at 24 degrees set to -3, called tech line to document, was advised to check unit for proper air flow, no air vent are clogged or restricted, Sr#7733420607, was asked by tech line install temp logger and monitor unit for temp fluctuations, spoke to office and was advised to order replace control FC and RC thermistors with user interface ordering parts, office to reschedule ; ordrng 1 W11542754 (User interface) and 2 W10316760 (Thermistor)s and 1 W11043763 (Control board) and 1 Templogger (Temp logger)"

"Arrived on site to replace previously diagnosed motor control and capacitor, customer stated that when going into cycle clicks and would not latch, put unit into diagnostics, and was not able to get latch to close, ordering latch and actuator and returning also with control and capacitor office to reschedule customer would want this repair done asap; ordrng 1 W11513248 (Latch) and 1 W11398781 (Shift actuator)"

"Arrived on site to to test unit for noise, customer stated that is comes and goes, exposed evap and found noise coming from cap tube, adjusted cap tube and sound went away, advised customer to monitor unit and if the sound comes back, a sealed system will need to be ordered at this time unit is running as designed job complete"

"Arrived on site to replace previously diagnosed harness and drain pump, tested unit and found that parts are not needed, found pinched wire on drain pump, connected wire with butt splice, tested unit,unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for defrost issues, customer stated that food gets soft in FC and it comes and goes, food on top rack in RC freezing, tested unit found that defrost is lagging, also found that unit is way over loaded with items causing air flow restrictions RC and FC, advised customer that if there is not proper air flow, items will start freezing around vent and top shelves moving down, customer was not using temp controls to adjust to desired temp, advised customer play with controls to find what works best, replaced defrost timer as precautionary, at this time the unit is running as designed, no leaks detected job complete"

Arrived on site and inspected washer and found Bellow drain ports are clogged. Showed customer how to clear them end it is now draining properly. Collect the service fee only per customer instruct

"Arrived on site and found control panel is unresponsive, replaced it and all buttons are not working properly and dryer is running correctly, job complete"

"Arrived on site for complaints of loud screeching noise. Found oil in the gear case. Installed new Gearcase and cam. Tested unit in factory diagnostics and unit passed. Spinning and agitating correctly with no loud noise. Tested unit in drain and spin cycle as well. No issues at this time, no water leaks detected, job complete."

Arrived on site for dishwasher not heating or cleaning dishes well. Upon arrival confirm complaint and after inspecting Diagnostics I found no AirPods available but during disassembly and testing found owi sensor showing no resistance through thermistor terminals. Found rest of heating equipment functioning as designed and no clogs in the spray arm. Replaced owi reassembled and tested unit and found heater kicking on and instructed customer to allow for a few wash cycles with a rinse aid to cure back into the system to allow for better drying. Call complete

"Arrived on site for complaints of no power no operation. Found unit getting good voltage from wall to control. 120vac at wall and 120 at control. Machine has no lights displayed on console."

"Arrived on site for washer not working, I set unit in diagnostics and no agitation working, tilted unit and found unit had gone off balance and broke the belt. Will need to order parts and reschedule CX for service. ; ordrng 1 W11409708 (Cam/belt cover)"

"Arrived on site to inspect light issue in microwave, the old lightbulb was glued for shipping and was stuck, removed lower housing to access bulb mounting socket.

"Arrived on site for built in Refrigerator, I tested temperatures on both chambers and they where excellent FC -2? RC 31?, 2 ,LED modules where bad and temperature control was not responding to adjust temps and was also flashing. Office to order parts and reschedule for return service. No water leaks detected during service. ; ordrng 1 W10769145 (Ice container) and 1 W10798005 (Themp Control)"

Arrived on site for oven not heating properly. I gained access to the control and tested line 1 and line 2. I found line 1 has 120vac and line 2 has none. I went to turn off the unit at the breaker and found when the breaker for the oven is off the oven remained on. I spoke to the customer and advised they need an electrician to check the breaker and the outlet/plug for the oven as it is not receiving proper voltage. Job complete.

Arrived on site for dryer timer not working. I inspected the unit and work area. I tested the unit and found it coming on. I tested voltage to the timer and I found voltage fluctuating. I tested power to the unit and found good voltage. . I tested the dryer door switch and found with the door closed it is intermittently opening and closing. Indicating the switch is no longer making good contact internally. The door switch (131498900) is discontinued making the unit not repairable. I spoke to the customer about my findings. Job complete.

"Arrived on site to install previous diagnose parts. The unit was in the garage. I replaced the tube, and third level rack. While changing the tube I found the adjuster cracked for the second row. I am ordering the second level adjusters, position tethers. The door is now closing as designed. The office will reschedule when we have eta on the parts.; ordrng 2 WPW10546503 (2nd level adjuster)s and 2 WPW10195839 (Adjuster tether)s"

Arrived on site to replace the freezer door bottom trim piece. I removed the door and installed a new trim piece. I I inspected the unit and work area. I found door sealing Properly. Job complete.

Arrived on site to install previous diagnose part. I gained access to the icemaker. I removed the failed icemaker and replaced it with new. I preformed a harvest cycle and found the new ice maker working as designed. Job complete.

Arrived on site for refrigerator not cooling correctly. Upon arrival confirm complaint and after further inspection found that the suction line from liner to compressor had been hit and cracked open causing sealed system leak. Found that the unit is going to require a sealed system repair including all or 600 equipment needed for repair. Spoke with whirlpool techline (Ed sr#7733417108) and was instructed to replace ss equipment. Spoke with PR in the office and was instructed to allow PR to order parts required for needed repair office to reschedule once availability of all parts is known.; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evap coil) and 1 W11559685 (Drip pan) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 R600kit (R600 kit) and 1 Cnote (Pr to order couplers) and 1 Lokringkit (Lokring kit) and 1 Unknown (Drip pan mounting kit)

"Arrived on site for customer complaint of agitator not working, found agitator bolt loose, I tightened bolt and ran calibration, then ran diagnostic tests, everything passed, tested good."

"Arrived on site and inspected range and found lightbulb base is stuck in socket. Remove socket and extracted broken base. Customer has a new lightbulb on hand and after replacing it it is working properly.

Arrived onsite for loud vibration noise and determined it was the door ice maker fill valve. Valve chatter and noise is within normal specifications. the unit is operating as designed. Advised customer on findings.

"Arrived on site for cooling complaint. Found fan motor not running,also found burned out heater ordering fan motor and heater ; ordrng 1 WR51X10055 (Heater) and 1 WR60X10307 (Fan motor) and 1 WR60X30922 (Fan blade)"

Arrived on site to repair the fridge. Customer showed me her burner knob was melting. I found some of the burner caps on the cook top not set right. I spoke to the customer about how to clean the burner heads and caps and how to make sure they are seated properly. I am ordering a new knob. Reschedule for Monday 5/2/22; ordrng 1 W11366438 (Knob)

"Arrived on site to test unit for gas smell. Applied bubble solution to all connections and found yellow flex hose was not tightened causing leak. Tightened hose, t stead unit, unit now working as designed. No leaks detected. Job complete.SR#7733395754"

Arrived onsite to replace previously diagnosed parts. Replaced sump and motor assembly and heater per special project. Tested unit and unit is functioning properly. Job complete

"Arrived on site. Found fresh food evaporator incased in ice,found front ui dead and unresponsive,installed a new ui powered unit on,ui powered on,ran diagnostics ran defrost cycle appears heater powered on replaced control. Advised customer to defrost unit 48 hrs and to let unit run with the new ui and main control."

"Arrived on site for no cool. Found fans running compressor not powering on,good voltage to inverter diagnosed a defective inverter ordering a new inverter ; ordrng 1 W11573593 (Inverter) and 1 WPW10624574 (Power supply)"

"Arrived on site for thin to no ice. Ran diagnostics weak water flow with filter removed,good frost pattern on evaporator,diagnosed a defective water valve,per management replacing valve. Installed a new valve good water pressure to reservoir"

Arrived on site to test unit for unit not heating. Put unit in test and heating element not getting hot. Test element and element test good. Found bad float and board. Replaced both parts test unit and unit test good job complete.

Arrived on site to test unit for right front burner not working and left front burner not working. Test unit and found bad element on both front thinking they are hot when not on and found bad switches not sending power. Ordering switches and burners office to reschedule. 2 hour job ; ordrng 1 WB30X43560 (Left element with bridge) and 1 2hourjob (2 hour job)

"Arrived on site to test unit for not draining. Found drain pump receiving proper voltage but not engaging. Replaced pump, tested unit, unit now working as designed. Found drain tube was not properly installed. It was clamped onto a barb and wasnt allowing air gap. Advised customer to have drain corrected to prevent future issues. No leaks detected. Job complete."

Arrived on site to replaced adjuster kit for top rack. Replaced adjusters test unit and unit test good job complete.

Arrived on site to test unit for unit not working. Found unit going to drain. Found bad float switch. Replaced float test unit and unit working correctly job complete.

Arrived on site to replace cooktop and burner and igniter and and caps. Replaced all parts test unit and unit test good job complete.

"Arrived on site for no lights,water or ice. Found deli ui unresponsive,removed ui found damaged ui and harness u it will need ui and deli door.

Arrived on site to test unit for unit leaking. Found fill valve staying open filling the dishwasher even when not in use. Ordering new fill valve office to reschedule ; ordrng 1 WD15X10014 (Fill valve)

Arrived on site to test unit for not drying properly and burning smell. Found element and fuses are good. Found no burnt wiring or any indication of burning. Customer stated unit doesnt dry properly when put into any setting. Recommend replacing timer. Office to reschedule. SR#7733372571; ordrng 1 WPW10436303 (Timer)

"Arrived on site to test unit for no heating in bottom oven, tested unit found bad thermostat, replaced thermostat tested unit unit now running as designed

Arrived onsite to replace previously diagnosed parts. Replaced evaporator fan motor harness and pantry UI. Tested unit in diagnostics fan test and had no failure. Unit is functioning properly. Job complete

Arrived onsite and replaced control to correct lighting failure. Unit is now operating as designed. All checks good.

Arrived onsite for popping noise occasionally throughout the day. Listened to noise and determined to be sealed system gas popping. Advised tenant that success of procedure is not a sure thing. Left message with owner. Advised that the popping does not indicate any failure and it is not critical to address. ; ordrng 1 4318168 (Mastic)

Arrived onsite for not dispensing ice and found unit operating with stripped auger motor impeller. Repaired unit and replaced motor and impeller. Unit is now operating as designed.

"Arrived onsite and found cooling loss and customer had defrosted unit but cooling was never restored, freezer wont cool below 32f and no ice production.

Arrived onsite and replaced console. Unit is now operating as designed. All checks good. Advised customer on repair.

Arrived onsite and called safety sr#7733394882 documenting that the microwave had been arcing from the rack to the cabinet when the rack was in use. Ordering the rear left rest to repair. D2C per customer request. No further instructions from safety. ; ordrng 1 W10840794 (Rest D2C)

"Arrived on site to install previously diagnosed and ordered parts. Due to the element failure and the vent leaking water, I removed and replaced the element and vent/gasket and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect cooktop burner flames. Upon further inspection, I tested the burners and all are operating as designed except the back left burner, which had a high flame. I inspected the orifice and found it to be the wrong one. Customer provided replacement orifices for propane gas. I removed and replaced the orifice and retested and unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the harness being damaged at the molex connector to the motor, I removed and replaced the lower harness and calibrated the unit. Tested in diagnostics and unit is operating as designed. The motor and control orders for today were not needed. No water leaks observed during service, job completed."

"Arrived on site to diagnose dryer that customer wanted to have checked out for some long dry times. Ran airflow tester and found weak airflow on unit, reading red. I found the dryer vent was crunched up, and I moved the unit out a few inches. Retested airflow and got a green reading once vent was opened up. Unit should dry as designed now, heat is working.

Arrived on site to follow up on washer that was not running loads. Replaced inlet valve and tested. Verified all functions working as designed with no water leaks. Call complete.

"Arrived on site to diagnose dryer that is not drying clothes. Ran unit and found no heat being generated. Found hole in vent hose, advised customer to replace. Found the timer isn't advancing, causing unit to run and run, and resulted in heating element and cutoff failing. Replaced element and timer, ordering new cutoff. Return visit set for 4/15. ; ordrng 1 279816 (Cutoff)"

Arrived on site for washer making a grinding noise. Upon arrival confirm complaint and after further testing found no errors in diagnostics but after disassembled unit found that the belt was not the correct size for the unit and was loosely hanging onto the motor and pulley. Replace belt assembly reassembled and tested unit and found a functioning as designed call complete

Arrived onsite to install properly diagnosed pats. Upon arrival I installed new thermal limiter and tested unit and found unit operating as designed

Arrived on site for dishwasher not draining and making a suction noise on the door shut. Upon arrival confirm complaint after further inspection and speaking with the customer found out the complaint was that water was not fully draining from the interior of the sump assembly under the filters. During all diagnostic test as well as normal operation test found that water was draining out of the tub completely and instructed customer that manufacturer design allows for a water to sit inside of the sump assembly at all times. Also found door seal would squeak when do was closed but at time of diagnostics no break or tears were found in seal a well as no leaks. Unit functioning as designed and will need office to report findings to ahs.; ordrng 1 Cnote (Needs reporting to ahs)

Arrived onsite for dishwasher with door that falls open. Upon inspection I found that the pads where broken. I removed them and installed new pads and tested unit and found unit operating as designed. Job complete

Arrived onsite for oven with f2e1 con key stuck. Upon arrival I check code and then followed the tech sheet and cleared code then power cycled oven and tested unit and found code was till the I checked ui harness and found the connector loose I corrected the and redid the above and found that unit operating as designed and no longer had any codes stored. Job complete.

Arrived onsite for dryer not drying cloths properly. Upon inspection I found that the dryer exhaust vent was clogged with a brick of lint. I cleared this and tested unit and found unit operating as designed. Job complete.

"Arrived on site for range not heating correctly, inspected unit and work area. Tested temperatures and I got a total of 5 readings and got my average temperature of 389? I calibrated unit to -30?. Unit is working as designed. Job completed"

"Arrived on site to inspect Refrigerator not making ice, I tested unit and icemaker was shorted out, replaced ice maker and tested and advised CX to wait 24hrs for unit to start making ice, unit is working as designed no water leaks detected during service, job completed."

"Arrived on site with JZ for complaints of error code and not completing the cycle. Found F0e2 over suds error. Ran quick wash cycle all the way through with no issues. Inspected drain hose and found it installed correctly. Customer has not ever noticed standing water in tub when unit is not in use. Called techline 7733405214. Techline suggested no parts being changed out and to run a load of clean towels with no soap and monitor. Customer provided 4 clean towels. Ran quick wash cycle all the way though again with the towels and the unit completed the cycle with no issues. Advised customer to switch to liquid HE detergent. She was using pods. No water leaks detected, job complete."

"Arrived on site for customer complaint of broken wheels on bottom rack and unit leaking, I replaced the 2 broken wheels and tested unit for leaks, I could not duplicate leak at time of service."

Arrived onsite to install previously diagnosed parts. Replaced sump and motor. Tested unit. All other functions operate as designed. No leaks present at this time.job complete

"Arrived onsite for for Intermittent buzzing noise when in operation. Sometimes lasts the entire cycle, sometimes goes on and off during cycle. Upon arrival ran diagnostics and found no error codes. Tested unit on timed dry. Every once in a while can hear a little vibration sound. Called techline for assistance.tech explained that the area of the unit that is making the noise could be the vent hose vibrating or gas solenoid sticking. I could not get the unit to duplicate the sound having the unit pulled away from the wall. Disassembled the cabinet and bypassed the door switch to test unit. Gas solenoid and motor are operating correctly. Watched the gas and ignitor cycle throughout the cycle. Cannot get unit to duplicate. Called techline for assistance.tech explained that the area of the unit that is making the noise could be the vent hose vibrating or gas solenoid sticking. I could not get the unit to duplicate the sound having the unit pulled away from the wall. Tech gave Sr# 7733409417."

Arrived onsite for loud scary noise When draining. Upon arrival ran unit on diagnostics. Unit drained correctly. Found knocking and screeching sound during manual test. Need to replace cam and belt. Replaced cam and belt and test unit. Unit now operates a designed. No leaks present at this time. Job complete

Arrived onsite and found slow ignition problems. Found cause was soot build up and alignment. Cleaned ports and cap with bristle brush and reseated caps. Unit is now operating as designed. All checks good. Advised customer on repair.

"Arrived on site for unit making lots of noise. Found suspension is shot. Replaced suspension and basket remains swinging side to side. Need to replace gearcase. Wash plate is seized on. Need to order washplate, alsosoumd shield are worn off need to order sound shields, will be replacing hub, belt, and cam as well. need autho . ; ordrng 4 W11197416 (Sound shield)s and 1 W10902814 (Wash plate) and 1 Needautho (Need autho)"

"Arrived on site to test unit for F2E1 stuck key pad, tested unit found no loose connections, cycled power to unit, unit powered on and error is now not present, put unit into heating program, no issues were detected unit is running as designed, customer will monitor unit and if error comes back he will call office and UI will have to be ordered,

"Arrived on site to replace previously diagnosed sump and motor, verified that part was needed, replaced sump, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for broken glass, tested unit found inner glass broken, customer would want this repair done asap, spoke to office and was advised to schedule for Friday ordering parts follow up is required ; ordrng 1 W11455100 (Inner glass) and 1 W11455086 (Inner glass)"

"Arrived on site to test unit for lights not working and not cooling correctly, tested unit found bad led module in freezer, replaced module, all light returned to normal, unit temp set to 33,put temp probe into RC and temp is reading 33, stated to customer that unit is cooling properly and Raise the temperature to 36, at this time the unit is running as designed no leaks detected job complete"

"Arrived on site to test unit for 8-2 error code, tested unit found wash motor will engage intermittently and system throwing 4-4 error wash motor failure, ordrng 1 W11178672 (Wash motor)"

"Arrived on site. Found defective led modules,per service pointer replaced all led modules in fresh food and freezer section. Autho S84638"

"Arrived on site to replace previously diagnosed control, replaced control tested unit, unit running as designed, job complete"

"Arrived on site to test unit for not functioning correctly, unit is unresponsive to any diagnostics, cycled power no lights illuminated on display, removed top and found unit is receiving proper voltage, ordering module, module ss and UI, parts are out of stock and customer cant wait this long any more he will be calling Best Buy to see if he can get a new unit, Office to follow up with customer or Best Buy to see how to proceed; ordrng 1 WPW10396615 (User interface) and 1 W10857233 (Module) and 1 W10885135 (Module ss)"

"Arrived on site to test unit for no cool, tested unit found evap fan running but evap completely frozen over, put unit into diagnostics heater is activating and defrosting, inspect unit for air leaks and found damage to cabinet around bottom hinge causing door to sag and door switch does not get engaged at all, closed door, pulled back gasket and the light is still on, called tech line and presented my findings, tech line stated that customer needs to call customer service to determine how they will proceed with this at this time job complete Sr#7733413069"

"Arrived on site for customer complaint of double oven not working and giving error code, found blower motors not cooling properly, ordering blower motors. ; ordrng 1 WPW10273667 (Upper blower)"

Arrived to inspect leak. I found a tear in the lower part of the bellow. I removed and replaced the bellow and tested and the issue was corrected. No leaks of the water supply observed.

"Arrived to inspect no cool. I found the unit barely cooling and there was frost on the capillary tube, just prior to the evaporator. Pressures denoted a restriction and I removed and replaced the dye drier, service port and compressor. I vacuumed the the vacuum pump ultimate vacuum and then allowed to sit for 15 minutes. Holding vacuum, I charged with the mfg prescribed refrigerant and tested. The unit cooled as designed and the capillary tube frosting was corrected. No leaks observed during service."

"Arrived to instal previously diagnosed and ordered part. I removed the faulty harness and installed the replacement. I verified correct wire routing and tested the unit, all burners and bake simultaneously. The unit worked as designs, operational test good."

"Arrived for no cool. I found the factory tubing at the compressor high side had fractured and allowed refrigerant to escape and the system was in vacuum at my arrival. I corrected the issue by removing the affected area and re-brazing. I vacuumed to the pumps ultimate vacuum and then allowed it to set for 15 minutes. Holding vacuum, I charged with the mfg prescribed charge and tested. The unit cooled as designed and I found no evidence of leaks throughout the rest of the system, including both evaporators. No leaks observed during service."

"Arrived to inspect no cool. I found the compressor only drawing 0.46 amps and upon startup, the high side warmed for about three minutes and then cooled to room temperature. The drier was cool to the touch and I suspect a failed compressor. Office to order compressor, dye drier and service port. Office to schedule return service for two hours. No water connections, chest freezer unit.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Dye drier) and 1 W10913906 (Serivce Port) and 1 2hourservice"