We serviced a
WHIRLPOOL OVEN
Model RBS305PDB16
Near Austin, Texas 78726
David Z
Job Details:
07/12/2021
"Arrived on site to diagnose oven with non working broil element. Examined broil element and found a visible short / split in the element. Replaced broil element and retested. Verified element is heating properly.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Austin, Texas 78738
Luis
Job Details:
07/12/2021
"Arrived on site for no lights. Found leds dim and 3 leds completely off diagnosed 3 leds defective each in different series,replaced fresh food upper left,middle right side and lower left led. Power cycled unit all leds working as designed.
We serviced a
WHIRLPOOL DRYER
Model MEDC215EW1
Near Austin, Texas 78723
Scott
Job Details:
07/12/2021
"Arrived on site for dryer not stopping during cycle . Found timer motor has failed and not advancing unit . No lint build up found . Ordering timer . . ; ordrng 1 WPW10185982 (Timer)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM8
Near Buda, Texas 78610
Kevin
Job Details:
07/12/2021
"Arrived on site and inspected refrigerator and found it is room temperature in both sections. .; ordrng 1 5303918284 (Evaporator) and 1 5304475098 (Compressor) and 1 Sealedsystem (need autho)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Austin, Texas 78744
Kevin
Job Details:
07/12/2021
"Arrived on site and inspected washer and found noise during the spin cycle, Inspected Gearcase assembly and found it is beginning to leak oil. will need gear case, clutch, rotor, stater, slider, and agitator to ensure repair"
We serviced a
GE ICE MACHINE
Model ZDIS150WSSD
Near Horseshoe Bay, Texas 78657
Lou
Job Details:
07/12/2021
"Arrived on site to inspect ice machine making noises and turned itself on. Upon further inspection, the customer advised that the unit is still making the noises it made before last repair. I placed the unit in diagnostics and tested and the unit operated as designed except for the reservoir drain pump failed to come on. The external drain pump is operating as designed. Also found a crack in the reservoir where the drain pump attaches. I could not duplicate the unit turning itself off/on.I am ordering the reservoir and drain pump and also the main control just in case the unit continues to turn itself off/on. Office to schedule return service. No water leaks observed during service.; ordrng 1 WP2313705 (Reservoir drain pump) and 1 WP2324334 (Reservoir) and 1 WPW10226156 (Main control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Georgetown, Texas 78628
Wesley
Job Details:
07/12/2021
Arrived onsite and found gearcase failure. Quoted to replace gearcase and actuator as there was also a shifter error
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, Texas 78681
David S
Job Details:
07/12/2021
Arrived on site for fridge no cool. We found the fridge and freezer at room temperature. We found no frost patterned on the evaporators. We gained access to the compressor and found it pulling .46 amps. We found the compressor lines room temperature. We put the unit into diagnostics and test 4. We found the 3 way valve changing and showing 46 ohms. The compressor has a mechanical failure and will need to be replaced.The office will reschedule when we have an eta on the parts. ; ordrng 1 W10832994 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 W11492867 (Rc evap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS00
Near Hutto, Texas 78634
Jimmy J.
Job Details:
07/12/2021
Arrived on site for WATER DISPENSER IS WORKING BUT IT NOT MAKING ICE AND DONT HEAR IT DRAWING AT ALL STILL. Found ice maker previously installed could not find home position. Motor was turning but eventually stopped turning all together. Tested triton UI for dc voltage at P10 and P9. No voltage detected. Triton UI is not sending voltage to the ice maker at all. Ordered triton UI to return and complete the repair. ; ordrng 1 W11099702 (Triton UI)
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Kyle, Texas 78640
Jacob
Job Details:
07/12/2021
"Arrived onsite for to replace control once again and look at the LEDs inside the refrigerator not lighting up. Replaced control. Did not fix the issue. Upon further inspection and checking of the wires,
We serviced a
WHIRLPOOL DRYER
Model LER7620LG
Near San Marcos, Texas 78666
Noah D
Job Details:
07/12/2021
"Arrived on site to inspect unit for not spinning, upon inspection found the units belt was snapped due to a broken idler, replace both belt and idler. Customer accepted. Replaced both parts and tested.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, Texas 78745
Kevin
Job Details:
07/12/2021
"Arrived on site and inspected Dryer Found error for communication failure between control board and control panel. Control panel is unresponsive. Replaced Control board and Control Panel and Dryer is again working properly, job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS00
Near Austin, Texas 78739
Luis
Job Details:
07/12/2021
"Arrived on site for no ice. Found broken wires at door hinge informed customer door will need to be replaced
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Leander, Texas 78641
Justin
Job Details:
07/12/2021
Arrived on site for a range with no power. Upon arrival I found the range on and responsive. Upon further inspection I found the floor in front of the unit scratched and showed the builder (pics in SD). I preheated both ovens and found it working as designed. I checked voltage at the wall and found correct 120VAC. Unit is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Bastrop, Texas 78602
Matthew
Job Details:
07/12/2021
"Arrived onsite for washer banging noise during spin cycle. Upon inspection found visibly failed suspension rods. Replaced rods to test. While testing found lid latch not functioning. Need to order latch, strike and control just in case. Will need AUTHO. Will need to run complete diagnostics after installation. Office to reschedule ; ordrng 1 W10837741 (lid strike) and 1 W11162438 (cntrl-elec) and 1 W11307244 (latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI15NDXZS2
Near Lago Vista, Texas 78645
Justin
Job Details:
07/12/2021
"Arrived on site for a ice machine not producing ice. Upon arrival the customer stated that the unit would made thin ice for a while and then completely stopped. I put the unit into diagnostics mode and found all thermistors, pumps, evap, heaters working as designed. However, I found when activating the valve no water came out at all, but some would drip from the filter housing. I removed the filter and tried it again. It was now running as designed. I kept the filter out and let the ice harvest on its own. I found the water level of the ice to be good. I did not find any leak or damage to the housing. I found the customer is unsure of the last clean cycle or filter replacement they did. I advised the customer on running a clean cycle for the unit, and to look at replacing the filter. The unit itself is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI15NDXZS2
Near Lago Vista, Texas 78645
Justin
Job Details:
07/12/2021
"Arrived on site for a ice machine not producing ice. Upon arrival the customer stated that the unit would made thin ice for a while and then completely stopped. I put the unit into diagnostics mode and found all thermistors, pumps, evap, heaters working as designed. However, I found when activating the valve no water came out at all, but some would drip from the filter housing. I removed the filter and tried it again. It was now running as designed. I kept the filter out and let the ice harvest on its own. I found the water level of the ice to be good. I did not find any leak or damage to the housing. I found the customer is unsure of the last clean cycle or filter replacement they did. I advised the customer on running a clean cycle for the unit, and to look at replacing the filter. The unit itself is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kyle, Texas 78640
Jacob
Job Details:
07/12/2021
Arrived onsite for the detergent or the software not emptying all the way.tested the unit on manual for the softener fill with water. And noticed the Valve started a small hesitation noise before filling. Went ahead and replaced the water valve. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB4
Near Kyle, Texas 78640
Leonardo
Job Details:
07/12/2021
Arrived on site to test unit for unit sparking. Found burned out diode replaced diode test unit and unit test good job complete.
We serviced a
MAYTAG DRYER
Model MDE6800AYW
Near Austin, Texas 78741
Kevin
Job Details:
07/12/2021
"Arrived on site and inspected dryer and found at this time it is not making any excessive noise while running. Disassembled dryer and found the right rear support wheel is noisy when it spins. After replacement dryer is running properly, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, Texas 78717
David S
Job Details:
07/12/2021
"I arrived on site to diagnose dishwasher not washing. Upon arrival I found stored error codes. F4e3 motor fault and F7e1 no heat. I then ran the unit in diagnostics and the motor was not engaging, found the unit draining and heating. I then replaced the sump and motor and tested the unit. Unit is now working as designed. No leaks observed at time of service. Call complete."
We serviced a
GE DISHWASHER
Model CDT865SSJ0SS
Near Dripping Springs, Texas 78620
Robert
Job Details:
07/12/2021
Arrived on job for complaints of white film on dishes and top console damaged. The top cover damage will need to replace cover. The white film is calcium deposits from hard watershed new soft water will not remove the customer will have to remove with possibly vinegar. ; ordrng 1 WD34X24946 (cover console asm im)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD606ESS01
Near Austin, Texas 78732
David Z
Job Details:
07/12/2021
"Arrived on site to diagnose refrigerator that has several dim lights in it. Diagnosed unit and found 1 failed module on the freezer side. Replaced lower right FC module and retested. All lights are working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Spring Branch, Texas 78070
Andrew
Job Details:
07/12/2021
"Arrived on site to replace thermostat, thermistor and control from previous diagnosis for not starting at times and check lint illuminating. Replaced thermostat and thermistor Tested unit, unit is working good. Venting tube in unit is not obstructed. Unit is very clean. Air flow is good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near San Marcos, Texas 78666
Noah D
Job Details:
07/12/2021
"Arrived on site to inspect unit for making a loud ?sparking?sound, upon inspection found the unit worked normally and didn?t seem to spark or have any burn spots inside the unit. Tested many times and found no sparking. Instructed customer to record
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Liberty Hill, Texas 78642
Kayman
Job Details:
07/12/2021
"Arrived onsite for basket replacement on washer. Upon inspection I found the gearcase had failed and dropped down onto the cam causing the teeth to wear down. I replaced the gearcase, cam, basket and wash plate. I tested the unit minus water connections due to the unit being installed in the garage on extensions the unit otherwise is working as designed. Un able to test for leaks due to installation. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, Texas 78750
David Z
Job Details:
07/12/2021
"Arrived on site to follow up on refrigerator with freezer door that was building moisture on the door gasket. Per previous tech line call, installed new freezer door and sealed the liner. Centered door. Door is sealing properly and liner is sealed with silicon.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Leander, Texas 78645
Justin
Job Details:
07/12/2021
Arrived on site to install previously diagnosed parts. I installed the new valve and found no leaks at the end of service. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Horseshoe Bay, Texas 78657
Lou
Job Details:
07/12/2021
"Arrived on site to inspect refrigerator RC side not cooling. Upon further inspection, the customer had the unit unplugged and advised that the RC evaporator had a large amount of ice on it and the cover. I removed the RC evap cover and found the thermistor blackened and in the wrong position. I advised the customer of my findings and that the thermistor needed to be replaced. Due to this being a re-occurring issue, I removed and replaced the thermistor and secured it to the cap tube (proper placement) with foil tape and ziptie. Placed some silicone inside the wire nuts to prevent moisture getting onto the harness and corroding it. Tested unit and it began to cool as designed and had a good frost pattern. No water leaks observed during service, job completed."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB07
Near Copperas Cove, Texas 76522
Al
Job Details:
07/12/2021
Arrived on site and inspected freezer gasket issues. Found it was hanging down. I installed it back into the grooves and unit now functioning properly to customers satisfaction. JOB COMPLETE
We serviced a
AMANA MICROWAVE
Model AMV2307PFB4
Near Copperas Cove, Texas 76522
Al
Job Details:
07/12/2021
Arrived on site and inspected microwave not completing time cook times. Customer heated a cup of water and unit completed and heated. Noticed the entire duplex is on arch fault and GFCI. Owner will have to be changed to a regular breaker to prevent it from quitting before the time is up. Unit works as designed.JOB COMPLETE
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Gatesville, Texas 76528
Jonathan M
Job Details:
07/12/2021
Arrived on site for a trash compactor that won?t come up. Inspected unit and work area. Spoke to PR and was advised to check the gears for any strips teeth or cracked gears. Found the main gear cracked and replaced it. Tested the unit and still had the same issue. Checked the directional switch as it got to the top due to the Graham hitting it and not stopping. Found a directional switch stuck. Replaced directional switch and tested the unit again The unit still had the same issue. I called Whirlpool Techline and spoke to Rich SR# 7731221834. He advised that I need to check the push to start switch at the pedal to make sure that that was working properly. Found the switch in a close date and replaced it. Tested the unit and the unit is not working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Robinson, Texas 76706
Jonathan M
Job Details:
07/12/2021
Arrived onsite for a washer that had a piece broke off of it. Inspected unit and work area. Found the lid where the hinge me to Lynn had broken off. Replaced lead and tested unit. The unit began working as designed. Call complete.
We serviced a
GE OVEN
Model JK3500SF3SS
Near Belton, Texas 76513
Jonathan M
Job Details:
07/12/2021
Arrived on site for in oven that is flashing an F96 error code. Inspected unit and work area. The customer advised that the unit is flashing this error code every 2 to 3 cycles and she can clear it and start a new oven cycle to get it to work. Spoke to SW and was advised that the issue was most likely with some kind of control. Went through the text sheet and was advised to order the fan sensor board as well as the control board as well to illuminate any potential issue with a callback. Ordering parts in the office will need to contact the customer about a return date. ; ordrng 1 WB27T11463 (board fan sensor) and 1 WB27X25350 (control board t012 e)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Harker Heights, Texas 76548
Tyler
Job Details:
07/12/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Killeen, Texas 76549
Tyler
Job Details:
07/12/2021
Arrived on site for refrigerator not making ice. Upon arrival I found ice maker harvested and filled as designed. I also found ice in ice maker very thin. Took temps of both compartments and found unit was at 38 rc and freezer at 13. Also found freezer door not set properly and causing ice build up in FC. After resetting door I ran all ice maker related test and found during test 36 that ice box fan wasnt quacking on. Found 14dcv instead of the needed 5dcv. After getting autho and replacing the hv control I reassembled and tested unit and found ice box fan now running as designed. Informed customer to give 24 hrs to stabilize temps and make ice as well as to take temps reading the next few days to ensure big issues arent occurring. Call complete ; ordrng 1 W10846539 (Icebox fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Temple, Texas 76502
Jonathan M
Job Details:
07/12/2021
"Arrived on site for a dishwasher that?s not cleaning dishes properly. Inspected unit and work area. Browned the unit through diagnostics and found an F2 E1 (UI stuck key) error code. Ran the unit through an auto test and found the bottom and upper spray arms not spraying and that?s causing the issue of dishes not getting clean.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Killeen, Texas 76543
Al
Job Details:
07/12/2021
"Arrived on site and to install previously ordered parts. While attempting to install the glass trim, the vent trim snapped off and broke. Ordering 2 trim vent and authorization. Will return with all previously ordered parts. JOB COMPLETE ; ordrng 2 WPW10310922 (TRIM-VENT)s, states that autho needed"
We serviced a
MAYTAG DRYER
Model PDET910AYW
Near Copperas Cove, Texas 76522
Al
Job Details:
07/12/2021
Arrived back on site to install previously ordered parts. R&R the belt and pulley. Reassembled and unit tested as designed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Killeen, Texas 76549
Tyler
Job Details:
07/12/2021
"(CH) Arrived on-site for broken lid lock. Upon arrival found latch hanging inside the drum, the strike broken in half and the bezel cracked and not locking on to the latch. Ordering new strike and bezel. Office to reschedule once we have an eta on parts.; ordrng 1 W11457841 (Strike) and 1 W11215091 (Bezel (grey))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Belton, Texas 76513
Al
Job Details:
07/12/2021
Arrived back on site to remove the bypass water filter I installed while customers purchased new filters. Removed it and found the incoming water pressure is too high causing the unit to pulsate when dispensing. Turned it down and unit now functioning properly. JOB COMPLETE
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Gatesville, Texas 76528
Jonathan M
Job Details:
07/12/2021
"Arrived on site for a microwave that has lights out on the screen and it?s not making selections. Inspected unit and work area. The customer advised that some of her numbers aren?t showing correctly and some of the buttons on her user interface don?t seem to be working. Confirmed customers complaint. Ordering the control panel, user interface assembly, and knob control just in case for repair. Office will need to contact the customer about a return date due to out of stock and PSP items.; ordrng 1 W11160285 (panl-cntrl) and 1 W11160286 (UI) and 1 WPW10623991 (UI DIAL CONTROL )"
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Killeen, Texas 76542
Tyler
Job Details:
07/12/2021
Arrived on site for washer not draining water and giving F 21 error code. Upon arrival I was able to confirm error code and after disassembling drain pump found a clog in the filter. After clearing out filter I was able to reassemble and test unit and found that it is now draining as designed with no leaks during repairs call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW02
Near Austin, Texas 78748
Kevin
Job Details:
07/12/2021
"Arrived on site and inspected refrigerator and found damper cover is not sitting flush against liner, harness can be seen for damper. Remove cover and repositioned it as best as possible and harness is no longer visible. Damper cover will not sit flush completely due to contour of interior liner. There is no no way to change this but it is also not causing any functional issues for the refrigerator. No further repair is required at this time, job complete"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Austin, Texas 78739
Robert
Job Details:
07/12/2021
"Arrived on job for complaints of not washing again. Found the gearcase leaking and rotor, clutch and slider damage. Replaced all parts and called tech line."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakeway, Texas 78734
Luis
Job Details:
07/12/2021
"Arrived on site for no cool. Removed pantry drawer found drain pan broken and in pieces,removed shelving and drawers found cover damaged,removed cover found oil in pan that caused plastic liner and drip pan to break ordering housing,pan and cover. Will need all sealed system parts also. Job will need 2hrs ; ordrng 1 W11435997 (Housing) and 1 W11457241 (Drip pan) and 1 W11188493 (Cover), states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near New Braunfels, Texas 78130
Noah D
Job Details:
07/12/2021
"Arrived on site to inspect unit for not cleaning dishes, upon inspection found the unit was not pumping water to dishes, replaced pump and sump, all functions returned with no leaks. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near San Marcos, Texas 78666
Jacob
Job Details:
07/12/2021
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near San Marcos, Texas 78666
Jacob
Job Details:
07/12/2021
"Arrived onsite for unit not washing. Tested the unit and heard the unit fill with water and drain but the motor won?t work.
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HV02
Near Canyon Lake, Texas 78133
Andrew
Job Details:
07/12/2021
Arrived on site to test unit for scratch on door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Canyon Lake, Texas 78133
Andrew
Job Details:
07/12/2021
"Arrived on site to test uni for frost build up in FC. Found frost on left side of FC. Found gasket popped out of place on lower left corner causing air leak. Adjusted gasket, tested, found gasket sealing properly. No leaks detected. Advised customer to make sure to open and close door from center. Job complete."
We serviced a
GE REFRIGERATOR
Model GSH25ISZBSS
Near Horseshoe Bay, Texas 78657
Lou
Job Details:
07/12/2021
"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that the freezer section isnt getting cold enough and the refrigerator section was fine. I tested temps in the FC=4 degrees and RC=39 degrees. I inspected the FC evaporator and found the unit was in defrost mode and there was frost on the bottom portion of the evaporator coils. I checked amp draw to the compressor and found .51amps and all fans operating. Also found all food inside the FC section was frozen solid and the unit is making good ice. I advised the customer that the unit is operating as designed at this time and to monitor the unit. I recommended that should the unit begin to fail again to schedule for service. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Austin, Texas 78730
David Z
Job Details:
07/12/2021
Arrived on site to diagnose washer that is making clacking noises when it should be agitating. Ran unit and could hear motor whining. Checked under unit and found shifter disconnected. Zip tied shifter and cam to keep unit running until we can get new shifter. Office to schedule when shifter arrives. ; ordrng 1 W10913953 (Shift Actuator) and 1 W10721967 (Splutch Kit)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JW3
Near Georgetown, Texas 78628
Lou
Job Details:
07/10/2021
"Arrived on site to inspect refrigerator ice dispenser not working. Upon further inspection, I removed the ice bin and found frost build up on the motor yoke. I tested the dispenser motor and it failed. I removed the dispenser assembly and tested the motor and it is good. I removed the dispenser UI and inspected the ice chute and found the ice chute door broken and not making good contact with switch. I am ordering the ice door seal, insulation, ice door center, ice door chute assembly, spring, hinge pin, & damper rotary. Due to the ice door being broken, it no longer seals, so I recommended that the customer place a wash cloth in the chute to help vent warm air going into the ice bin and melting the ice. No water leaks observed during service, office to schedule return service due to the availability of parts.; ordrng 1 241688701 (Ice Door seal) and 1 241688601 (Insulation) and 1 241688501 (Ice door center) and 1 241688401 (Ice door assembly chute) and 1 241688901 (Spring) and 1 241689301 (Damper rotary) and 1 241688801 (Hinge pin)"
We serviced a
GE REFRIGERATOR
Model GFSF2KEYAWW
Near Georgetown, Texas 78628
Lou
Job Details:
07/10/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer had the unit in the garage and unplugged. I plugged the unit in and the condenser fan came on and lights came on. I tested the start device and it was good. I removed the main control panel and found the main control with burn spots. I removed and replaced the main control and tested the unit. Unit is operating as designed. No water connections to the unit, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Waco, Texas 76711
Jonathan M
Job Details:
07/10/2021
"Arrived on site to install previously diagnosed part.Replace the control and the thermistor as those were the only two items sent with me. Advised the customer to keep an eye on the unit and to call back if any other issues persist. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Round Rock, Texas 78665
David S
Job Details:
07/10/2021
Arrived on site to install previous diagnosed parts. I gained access to the drive belt and replaced it with new. I tested the unit and it is working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Buda, Texas 78610
Leonardo
Job Details:
07/10/2021
Arrived on site to test unit for burners not working. Found large burners not igniting. Replaced burner heads test unit and unit test good job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Buda, Texas 78610
Leonardo
Job Details:
07/10/2021
Arrived on site to test unit for light not turning off. Found bad control board ordering new board office to reschedule. ; ordrng 1 W11342846 (Control board)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Round Rock, Texas 78664
David S
Job Details:
07/10/2021
"Arrived on site for dryer accumulating water while not in use. I inspected the unit and work area. I found the unit heating and tumbling. I tested the air flow with th vent on and off. I found the vent restricted and not allowing proper air flow. I recommend having someone come out and check the exterior vent. If the unit is not venting properly the humid air is just going to collect in the cabinet and drum, and when the unit is not in use itll come a turn back to water. Job complete."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Lockhart, Texas 78644
Leonardo
Job Details:
07/10/2021
Arrived on site to replaced hinges and inner door and side panel. Replaced all parts test unit and unit test good job complete.
We serviced a
GE RANGE
Model PGS908SEP1SS
Near Austin, Texas 78737
Leonardo
Job Details:
07/10/2021
Arrived on site to test unit for oven not igniting. Found bake not getting any power. Will need igniter and control board
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Georgetown, Texas 78633
Lou
Job Details:
07/10/2021
"Arrived on site to tall previously diagnosed and ordered part. Due to the unit being installed without a damper, I installed a damper and tested. Damper and unit is operating as designed. Job completed."
We serviced a
KITCHENAID MICROWAVE
Model KBMS1454SSS3
Near Georgetown, Texas 78628
Lou
Job Details:
07/10/2021
"Arrived on site to inspect microwave heating too hot. Using my multimeter, I got a measuring cup and filled with 10oz of water and using my thermal lead I test3d the temp of the water which was 78 degrees. I placed the cup of water in the microwave and tested on High for 30 seconds. At the end of time, I tested the temp of the water and it showed 106 degrees, a difference of 28 degrees which is within the specified temp range mentioned in the service tech sheet. I advised the customer of my findings and that no repairs are needed at this time.
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS00
Near Georgetown, Texas 78628
Lou
Job Details:
07/10/2021
"Arrived on site to inspect cooktop turning itself on. Upon further inspection, I found the glass cooktop cracked at the front bottom center at the corner of the vent (photo).Job completed."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Round Rock, Texas 78665
David S
Job Details:
07/10/2021
Arrived on site for dryer not powering on. I inspected the unit and work area. I found good voltage to the control and terminal block. I found the control no sending power to the UI. I am ordering the UI and main control to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11378950 (Ui) and 1 W11491458 (Control)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Round Rock, Texas 78665
David S
Job Details:
07/10/2021
Arrived on site for dryer not heating. I inspected the unit and work area. I found the thermal cut off and thermostat bad. I replaced both. I tested the unit it is now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB757JW0
Near Round Rock, Texas 78665
David S
Job Details:
07/10/2021
Arrived on site for washing machine making a clicking noise at the end of the cycle. I gained access to the gear case and found the slider was damaged. I replaced the slider and tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Pflugerville, Texas 78660
David S
Job Details:
07/10/2021
"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I gained access to the evaporator and found an ice ball on the cap tube. I gained access to the compressor and found it pulling .5amps. I found the cap tube line bubbling up were the leak is at. Job complete"
We serviced a
KITCHENAID RANGE
Model KGCU467VSS01
Near Austin, Texas 78737
Leonardo
Job Details:
07/10/2021
Arrived on site to replace igniter. Found damaged igniter ordering igniter again office to reschedule. ; ordrng 2 WPW10145991 (Igniter)s and 2 W10833887 (Igniter)s
We serviced a
AMANA RANGE
Model ACR4303MFB3
Near Kyle, Texas 78640
Leonardo
Job Details:
07/10/2021
Arrived on site to test unit for unit giving error code.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Niederwald, Texas 78640
Leonardo
Job Details:
07/10/2021
Arrived on site to test unit for unit sparking. Found high voltage damaged will order new mag cap and diode. Office to reschedule. ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11493410 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Round Rock, Texas 78665
David S
Job Details:
07/10/2021
Arrived on site for fridge not cooling. I spoke to the customer and he stated the unit is showing cooling off and wont come on. I turned cooling back on and tested voltage to the unit and found the compressor getting 120vac and 3.5 vdc. I found the compressor running at .6 amps. The refridge has started cooling. I advised the customer to monitor the fridge over the next 48 hours. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ02
Near Pflugerville, Texas 78660
David S
Job Details:
07/10/2021
Arrived on site to install previously diagnosed parts. I gained access to the controls and replaced them with new. I tested the unit and it is working as designed. Job complete. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS0
Near Austin, Texas 78744
Leonardo
Job Details:
07/10/2021
"Arrived on site to test front burner not igniting. Found bad igniters, replaced burner heads test unit and unit test good job complete"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HV1
Near Lorena, Texas 76655
Jonathan M
Job Details:
07/10/2021
"Arrived on site for arrange that will heat the call top burners or the oven. Inspected unit and work area. Removed the oven from the wall and tested voltage at the terminal block. Found no voltage on one of the sides. Found the power plug not plugged in all the way and as soon as he plug was plugged in fully, the unit began to work as designed. I advised the issue was either with the plug not being fully plugged in or it was a voltage issue inside the home.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Waco, Texas 76711
Jonathan M
Job Details:
07/10/2021
Arrived on site for a Range that won?t ignite the front left burner. Inspected unit and work area. Confirmed customers complaint and found the left front igniter not even trying to ignite. Replaced igniter and tested unit. The unit began working as designed. Call complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EW3
Near McGregor, Texas 76657
Jonathan M
Job Details:
07/10/2021
Arrived on site for a refrigerator that?s not cooling the refrigerator or freezer sections. Inspected unit and work area. Found ice buildup in the evaporator section. Checked resistance through the defrost bimetal and found it open even though it was covered with frost. Replace the defrost heater and tested the unit. The unit began working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Hewitt, Texas 76643
Jonathan M
Job Details:
07/10/2021
Arrived on site for refrigerator that has LEDs out in the freezer and refrigerator. Inspected unit and work area. Confirmed customers complaint and found the freezer module out in the refrigerator modules flickering. Replace the freezer module and tested the unit. All lights came on and were working as designed. Call complete..
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Waco, Texas 76712
Jonathan M
Job Details:
07/10/2021
"Arrived on site for a refrigerator that?s not keeping temp in the refrigerator section and is forming ice on the back wall. Inspected unit and work area. Confirmed customers complaint and found refrigerator evaporator frosted over. Check resistance through the defrost heater and bimetal from the fresh food connector at the wall. Found the circuit open. Removed the connectors on the heater and checked resistance through the harness, buy metal, and heater and found all to be within range. Spoke to SW and was advised to jump across the heater and found proper resistance through the circuit with the heater removed. Was told that the issue is with the heater sporadically making connection and not making connection due to a faulty heater. Replace the heater and tested the unit. The unit is now working as designed. Call complete."
We serviced a
FRIGIDAIRE RANGE
Model FGF328GSA
Near Austin, Texas 78748
Leonardo
Job Details:
07/10/2021
Arrived on site to test unit for oven not igniting. Test unit and found bad valve.
We serviced a
KITCHENAID OVEN
Model KEBC208KSS02
Near Georgetown, Texas 78626
Cliff
Job Details:
07/09/2021
Arrived on site to replace previously ordered parts for oven. Found no parts needed and issue was with wiring behind unit. Rewired unit properly and all is now working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near West, Texas 76691
Jonathan M
Job Details:
07/09/2021
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that the unit is seemingly buzzing them would not complete a cycle. Do those last time she used it, the unit overflowed and her washer. Turn the unit on and found water weeping through the cold water valve while not in use. Placed the unit and service diagnostics and found an F8 E1 (low/no water detected) error code. Tested the cold water valve and found the cold water valve barely pulling in water while buzzing. Disconnected the waterline hose and found sand inside the water valve causing the valve to weep in not to pull in proper waterflow. Replaced water valve and tested unit. The unit filled, agitated, drained, and spun as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, Texas 78751
Scott
Job Details:
07/09/2021
"Arrived on site ,replaced UI console . Ran unit all checked normal. No lint build up at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB06
Near Killeen, Texas 76549
Tyler
Job Details:
07/09/2021
Arrived on site to install previously diagnosed system equipment. Upon arrival I was able to recover 3.7 ounces of refrigerant out of the system oh then installed a new compressor UV dryer and access valve put the vacuum on the unit for 20 minutes found out for the vacuum is down that they were no leaks in the system I recharge the system with 3.7 ounces of refrigerant and Allowed the run for another 20 minutes. Upon completion of repairs I found that the psi levels were exactly at zero on the low side and 150 on the high side inform customers it would take 24 hours to let the unit cool call complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Pflugerville, Texas 78660
Wesley
Job Details:
07/09/2021
Arrived onsite for fan staying on and not able to turn off after cooking. Advised customer that this is a normal cooling feature of the microwave to protect the electronics. Advised customer on design and use and care guidelines.
We serviced a
WHIRLPOOL DRYER
Model WED96HEAC
Near Austin, Texas 78735
Kevin
Job Details:
07/09/2021
Arrived on site and inspected Dryer and Found lint trap housing is loose. Found mounting points on front panel are stripped. Customer provided access to there random screws jar and I found two with a wide enough thread pattern to secure Lint trap housing.
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Austin, Texas 78729
Justin
Job Details:
07/09/2021
"Arrived on site and found the maintenance team was off for the day. The locks to the rooms with the washers and dryers on the facility had just been changed, and the maintenance crew are the only ones who can access it at the time. I left the customer their job number, and they will reach out to reschedule when they can confirm a good time. ; O-emld tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Luling, Texas 78648
Andrew
Job Details:
07/09/2021
"Arrived on site to replace FC thermistor from previous diagnosis. Found all thermistors were reading properly. Found FC door was not closed properly causing air leak and frost build up. Removed frost and tested door gasket. Found gasket sealing properly. Ice maker thermistor was reading 7 degrees, ice compartment was reading 28. Advised customer to make sure door is being closed properly to ensure compartments are able to reach proper temps. Improper temp in FC caused by air leak is hindering ice maker from receiving temp required to produce. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, Texas 78731
David Z
Job Details:
07/09/2021
"Arrived on site to install refrigerator door due to cosmetic damage from transport. Installed new FC and RC doors, and new handle. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED9550WW0
Near Austin, Texas 78746
Kevin
Job Details:
07/09/2021
Arrived on site and inspected dryer and customer experienced an F70 error code. Customer has cycled power and dryer is working properly again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY08
Near Cedar Park, Texas 78613
David S
Job Details:
07/09/2021
"Arrived on site for icemaker not working. Upon arrival customer stated the he previously pulled the icemaker out and damaged the wiring, he then stated that he repaired the wiring see sd quickpics. The wiring is for the power to the icemaker fan which still functions as designed so wiring repair is good. We jumped the icemaker and it cycled but never filled with water. Tested voltage on the water valve and found no voltage getting to it indicating an icemaker failure. Ordering new icemaker and wire harness. .; ordrng 1 Icemakerharness (W11029433) and 1 WPW10300024 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, Texas 78737
Jacob
Job Details:
07/09/2021
Arrived onsite for unit leaking water at the dispenser and possibly the seal from the door. Checked the bellow and saw no rips or tears. Wen t ahead and replaced the dispenser and raised the front 2 feet to help with water staying in the dispenser and not leaking. Tested the unit in a quick cycle. Unit tested good. No leaks at this time. Job complete
We serviced a
AMANA DRYER
Model NED4655EW1
Near Austin, Texas 78741
Kevin
Job Details:
07/09/2021
"Arrived on site and inspect the dryer and found door is not closing. Found catch is not centered and is too tight. Reset it and loosen spring and it will now close properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Kyle, Texas 78640
Kevin
Job Details:
07/09/2021
"Arrived on site and inspected the washer and found saved error codes for Stuck key, basket speed fault, suds, motor unable to reach target rpm. Ran automatic test cycle and found valves are working, lid lock is working, drain pump is working, however agitator Washer will not spin or agitate. there has been at least one previous repair and there is evidence of a Gearcase failure however there is no oil leaking currently. In order to ensure repair on the next visit will need to bring back gear case, motor, capacitor, and agitator; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10677715 (Motor) and 1 W11158830 (Capacitor) and 1 W10908289 (Agitator)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, Texas 78702
Scott
Job Details:
07/09/2021
"Arrived on site for washer not starting cycle . Ran diagnostics, got long or no fill error code . Ran diagnostics wash , no cold water . Found cold valve barely turned on . Opened supply valve . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Austin, Texas 78752
Scott
Job Details:
07/09/2021
"Arrived on site ,replaced control,valve ,door switch . Left tub light unplugged and left J8 unplugged . Plugged unit into outlet . Checked voltage at terminal block , got 210v . Plugged J8 in ,green light on control flash for second , tripped breaker again . Talked to PR . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cedar Park, Texas 78613
David S
Job Details:
07/09/2021
Arrived on site for washer making a banging noise. Upon arrival manually tested the suspension to find it still operating. We ran a diagnostics test and confirmed noise but found no fault codes. The outer tub gears are failing causing the unit to go off balance. Ordering new tub assembly. Office to reschedule when we have an eta on the part.; ordrng 1 W11287253 (Tub Assembly)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Dripping Springs, Texas 78620
Jacob
Job Details:
07/09/2021
Arrived onsite to replace gasket o the refrigerator. Replaced gaskets. No issues at this time. Let customer know that the gaskets will take time to straighten out more to the cabinet. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS00
Near Leander, Texas 78641
David S
Job Details:
07/09/2021
Arrived on site for top oven bake not working. Upon arrival tested the broil in the upper oven and the igniter lit. Tested the bake igniter and found it would not glow tested the connection and found it open. Ordering new igniter return visit16.; ordrng 1 WP7432P143-60 (Ignitor)