Service History 101 - Appliance Express

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS00

Near Austin, TX 78744

Kevin

Job Details: 07/18/2022

"Arrived on site and inspected refrigerator and found fresh food evaporator is frosted over. Evaporator thermistor will need to be replaced.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kyle, TX 78640

Kevin

Job Details: 07/18/2022

"Arrived on site and inspected washer and found gear case is leaking oil. replaced it and belt, actuator, cam kit, and drain pipe. After reassembling found hub is now broken and basket will not spin properly will now need to bring back hub. reported to techline 7734130286; ordrng 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Gatesville, TX 76528

Jonathan M

Job Details: 07/18/2022

"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer had the unit unplugged but did mention that she was getting a clicking sound coming from the unit. Upon plug in the unit in, found the compressor sounding labored and then kick off causing the clicking sound. Took an amp draw off the compressor and found it pulling 9.68 A. Replaced restart device with a truck stock start device and found the unit doing the same thing. The unit will need a sealed system repair to fix the unit. Spoke to Jaycee and was advised the office will order all necessary parts for the compressor and drier replacement. The office will need to contact the customer about a return date due to limited parts availability and please schedule the service for three hours due to R600 unit.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Leander, TX 78641

David S

Job Details: 07/18/2022

Arrived on site for washing machine leaking and the unit continuing to add time to the wash cycle. I inspected Ted the unit and work area. I found the drain hose In the wall cut out but the stand pipe pushed to the side. I relocated the stand pipe and placed the drain hose into it. I ran a diagnostics cycle and found no error codes. I activated all components and found them working as designed. I am ordering a new control as it is now reading inputs correctly. The office will reschedule when we have an eta in the part. ; ordrng 1 W11583890 (Control) and 1 W11591400 (Console)

We serviced a

WHIRLPOOL RANGE

Model WFE500M4HS

Near Austin, TX 78754

Scott

Job Details: 07/18/2022

"Arrived on site to replace outer Door glass . Glass broke on installing . Will need to reorder ,also back guard is dented . Ordering door glass and back guard . Call to set return ; ordrng 1 W11223453 (Outer glass door) and 1 W11222948 (Back guard)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Leander, TX 78641

Vincent

Job Details: 07/18/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint is icemaker is making ice but its getting clumpy. I inspected all door gaskets and found both French door gaskets badly damaged. Causing moisture leaks and also ice maker is leaking. Would have to replace door gaskets and ice maker. CX agreed to repairs, office to reschedule CX when parts agreed available. No leaks where observed during service.; ordrng 2 W10917313 (Door gasket)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Austin, TX 78727

Wesley

Job Details: 07/18/2022

Arrived onsite for no cool and found relay overloading. Replaced start device to test function and same symptom of binding compressor and tripping relay. Ordering sealed system repair. Management to reschedule. R600a parts needed. ; ordrng 1 R600a (R600a)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78759

Wesley

Job Details: 07/18/2022

Arrived onsite and found loss of cooling with prior company diagnosis of sealed system failure. Found failed fc evap fan motor. Replaced the evap fan. Verified no cool statuS no frost pattern during half an hour of running a cooling cycle. Found excessive oxidation on the heat exchanger going into the cabinet at the evap. Warned of worst case scenarios with possible non repairable outcomes ; ordrng 1 W10832994 (Compressor) and 1 W11492867 (Ff evap) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Fischer, TX 78623

Andrew

Job Details: 07/18/2022

"Arrived on site to test unit for FC not cooling properly, no ice production, and lights out. Found top left rear light is bad. Also found FC evap cover completely frosted over. Thermistor reading open. Advised customer of possible string of failures. Customer stated they would like to think about repair. Recommend replacing evap harness.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Bastrop, TX 78602

Joe Z

Job Details: 07/18/2022

Arrived onsite for Not Spinning or Wet Clothes at the End of the Cycle . Upon arrival ran diagnostics and got F2-E1 stuck key and F1-E2 motor control fault. Ran manual test and all components operate as designed. Found that the motor is intermittently not operating during normal cycle. Need to order control. Also ordering motor and capacitor to bring back with me. Office to reschedule ; ordrng 1 W11320238 (Control) and 1 W11497303 (Motor) and 1 W11428524 (Capacitor)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Austin, TX 78717

Vincent

Job Details: 07/18/2022

"Arrived on site for combo oven, inspected unit and work area. Tested both ovens and they start to preheat but dont reach the desired temperature because of the cooling fan error code F8E0. I set unit in and tested fans and tested good. I also tested voltage and was good tested resistance in wiring and also checked good called techline and spoke to Andrew SR#7734128722 and we ent through testing procedures and determine it was a bad control I changed upper control and tested and still same issue. I am ordering the 2 cooling blowers and both upper and lower appliance manager. Office to reschedule when parts are available. ; ordrng 1 W11448962 (Upper control) and 1 W11598200 (Lower control) and 2 W11598119 (Blower)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Manchaca, TX 78652

Luis

Job Details: 07/18/2022

"Arrived on site for water leaking. Removed kickplate cover found water leaking from icemaker fitting,removed fitting,replaced fitting. ; used 1 WPW10277958 (Fitting) from stock"

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Leander, TX 78641

Vincent

Job Details: 07/18/2022

"Arrived on site for Samsung washer, inspected unit and work area. Tested unit in diagnostics it would not advance tested voltage and other connections. Tested door lock and was good. All the steps I followed lead to the main control. ///d CX but was declined. Collected svc ///+tax (///151.54) No leaks where observed during service. Job completed."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Leander, TX 78641

Vincent

Job Details: 07/18/2022

"Arrived on site to install previously diagnosed parts. Disassembled unit and installed new parts basket, gearcase, capacitor, belt and motor. One of the capacitors sent with me was busted. I tested unit and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near San Marcos, TX 78666

Andrey

Job Details: 07/18/2022

"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778, replaced element, tested unit, unit is functioning properly,no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Leander, TX 78641

Kimo

Job Details: 07/18/2022

Arrived onsite to install previously diagnosed parts. Up inspection I found that there was a leak coming fro in between the manifold and the feed tube causing the pressure to drop Lessing the effectiveness of the spray arms. I replaced the 2. And the unit and found unit operating as designed no leak Jove complete.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near San Marcos, TX 78666

Andrey

Job Details: 07/18/2022

"Arrived on site to test unit for loud noise and leaking water, tested unit found fail gear case, water leaking from shaft on to clutch, rotor and stater covering it in rust, tub has excessive movement but it could be do to a loose fail transmission, will need gear case, rotor, stator, clutch and slider to fix issue, due to excessive amount of damage advised customer not to proceed with repair due to cost will be more then a new unit, customer has already purchased a stand by unit and just wanted to know if its worth fixing it, collected ///151.54 service fee, job complete"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Pflugerville, TX 78660

Cliff

Job Details: 07/18/2022

Arrived on site to diagnose a dryer that is making unusual noise. Found rollers failed and replaced them. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bastrop, TX 78602

Joe Z

Job Details: 07/18/2022

"Arrived onsite for Washer wont spin out clothes . Upon arrival found lid was locked. Was able to get on diagnostics. Got F7-E5 shifter fault, F2-E1 stuck key, F7-E basket speed fault, and F7-E6 motor fault. Replaced control and lid latch now operates correctly. Ran manual test and actuator will not shift cam. Replaced actuator and cam is intermittently getting stuck in one position. Replaced cam. Actuator now activates cam. Next motor is only humming. Need to replace capacitor. Replaced capacitor. Test unit on auto test and unit now operates as designed. No leaks present at this time. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Lago Vista, TX 78645

David S

Job Details: 07/18/2022

Arrived on site to install new heating element per service pointer W11540964. I found some standing water in the tub. I found the drain pump making a rattling noise. I Installed a new heating element and inspected the drain pump. I found debris in the drain pump causing it to not drain properly. I cleared the debris. The unit is working as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Bastrop, TX 78602

Joe Z

Job Details: 07/18/2022

Arrived onsite for Vibration During Cycle . Upon arrival Ran diagnostics and there were no saved error codes. Ran manual test and all components passed. Inspected suspension and suspension is good. After series of questions with customer. There may have been an unbalanced load when shaking was noticed. Shaking only happened the one time before customer made a call for service unit is operas designed. No leaks present at this time.job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Smithville, TX 78957

Joe Z

Job Details: 07/18/2022

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Upon arrival replaced element. Test unit and unit operates as designed. No leaks present at this time. Job complete

We serviced a

KITCHENAID OVEN

Model KODE500ESS05

Near New Braunfels, TX 78132

Andrey

Job Details: 07/18/2022

"Arrived on site to test unit for drips/ residue on glass, tested unit found cleaners used to much cleaner and it has got in between glass, leaving marks on glass, advised customer on proper ways to clean unit and that this will no be covered under warranty, she will contact contractor to resolve this issue, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Leander, TX 78641

Vincent

Job Details: 07/18/2022

Arrived on site to install previously diagnosed parts. Installed all parts and transfer everything needed to the new door. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Leander, TX 78641

Kimo

Job Details: 07/18/2022

Arrived onsite to perform SP W11540964 - Special Project S17304. After doing that I tested unit and found unit operating as designed no leaks.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS20

Near New Braunfels, TX 78132

Andrey

Job Details: 07/18/2022

"Arrived on site to test unit for incorrect installation, tested unit found one side of unit sticking out, installers did not push the unit in far enough do to housing being a little tight, they tried pulling it in with a screw a cracked cabinet, pushed unit in all the way and secured it properly, customer will contact cabinet contractor to fix crack, also noticed unit was not connected to Wi-Fi, advised customer to do so to prevent software issue, unit is running as designed job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near New Braunfels, TX 78132

Andrey

Job Details: 07/18/2022

"Arrived on site to test unit for no water, tested unit found valve activating but water not dispensing, inspected water Lin and found due the design of the wall water valve , if pushed against back wall the water line gets kinked, advised customer to keep unit 2-3 inches off the back wall and you should not have any issues, at this time the unit is running as designed no leaks detected job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near New Braunfels, TX 78130

Andrey

Job Details: 07/18/2022

"Arrived on site to replace per service pointer heater element, replaced element, filled with water, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Spicewood, TX 78669

Luis

Job Details: 07/18/2022

"Arrived on site. Replaced harness assembly,per service pointer changed drip pan and cover,secured thermistor to correct location on suction line,secured evaporator to liner,secured cover with 4 screws. Parts ///222.93 labor ///334.99 plus tax will deduct service call fee from total project code S16360"

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Lakeway, TX 78734

Luis

Job Details: 07/18/2022

"Arrived on site. Replaced main control,powered unit on,ui powered on compressor and fans powered on."

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Lago Vista, TX 78645

David S

Job Details: 07/18/2022

"Arrived onbsite for dryer taking longer to dry. I inspected the unit and area. Ibtried to call the home owner and recieved no answer. Please call the office at 512-819-0670, to discuss what was found."

We serviced a

KITCHENAID REFRIGERATOR

Model KBRO36FTX06

Near Austin, TX 78732

Luis

Job Details: 07/18/2022

"#7899Arrived on site. Customer previous replaced icemaker and same issue ice in fill tube and fill cup,diagnosed a defective water valve,replaced water valve,cleared ice from icemaker fill cup and fill tube,ran water through icemaker good. Parts ///99.36 labor ///274.99 plus tax total ///405.23; ///455.23 CC Auth# 34M443"

We serviced a

WHIRLPOOL FREEZER

Model WRX988SIBM03

Near Austin, TX 78733

Luis

Job Details: 07/18/2022

"Arrived on site for no cool. Powered unit on,opened fresh food compartment strong oil smell in fresh food section,found oil in drip pan that caused drip pan to break diagnosed a refrigerant leak at fresh food evaporator. Unit will need a new compressor,3 way valve,drier,evaporator,enclosure assembly and drip pan estimate parts ///795.26 labor ///784.75 plus tax. Customer will call into office if they approve repair. Collected service call fee of ////// plus tax."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Round Rock, TX 78665

Paul

Job Details: 07/18/2022

Arrived onsite for a refrigerator that is warming up in the RC and showing -5 degrees in the FC along with water under the deli drawers. Upon arrival the customer stated the unit started making ice again and stated the temps had gotten cooler. I found the temps within set point range. I found that most of the water that had turned to ice under the deli drawers had cleared on its own. I found the evaporator drip pan a little warped but in good condition. I installed shims to keep the pan straight. I explained to the customer the unit was working as designed at this time and that it probably had a defrost issue that had been trying to clear itself after the controls had been replaced. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Waco, TX 76711

Jonathan M

Job Details: 07/18/2022

"Arrived on site to install previously diagnosed parts. Inspected unit in work area. Replaced the compressor, dryer, and coupler and vacuum to down the unit. Do you know how to vacuum for 15 minutes. Charged the unit and ran the unit up to 135 psi on the high side and zero psi on the low side. The unit began to cool and operate as designed. Advised the customer to keep an eye on the unit over the next four weeks. Call complete."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Austin, TX 78746

Matthew

Job Details: 07/18/2022

Arrived onsite for dryer making rattling noise. Upon arrival inspected unit. Turned unit on and after a few minutes the unit started vibrating. Found unit was not leveled. When applying pressure to the front left of the unit the vibrating stopped. Found the unit needed to be leveled. Adjusted leveling and noise stopped. If symptoms persist recommend returning with sound pads to dampen noise. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED6600VW0

Near West Lake Hills, TX 78746

Matthew

Job Details: 07/18/2022

Arrived onsite for dryer taking longer to dry. Upon arrival inspected unit. Found unit was heating but not ventilating well. Used digital air flow meter and confirmed external blockage. Unit was on external wall. Checked vents and removed softball sized chunk of lint from exit port. Tested unit and restored air flow. Unit is now functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Austin, TX 78733

Matthew

Job Details: 07/18/2022

Arrived onsite to replace previously diagnosed parts. Replaced worn hub. Tested unit and unit is functioning properly. No noise at this time. Customer will monitor. Job complete

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Austin, TX 78730

Matthew

Job Details: 07/18/2022

Arrived onsite for washer squeaking. Upon arrival inspected unit. Customer stated noise is throughout wash cycle and mostly during agitating. Noise comes and goes and cannot be pinpointed during test. Tilted unit and inspected. Removed stator and found uneven ware marks. Also found oil dripping from slider and clutch and flicked on inner cabinet walls. Unit showing error signs of gearcase failure. ///d 362.10 for parts and 255.75 for labor totaling 617.85 before taxes. Customer declined /// and will search for potential replacement.

We serviced a

GE MICROWAVE

Model JVM3670BF10

Near Austin, TX 78730

Matthew

Job Details: 07/18/2022

Arrived onsite for microwave hood light not functioning. Customer had replacement bulbs on hand. I replaced bulbs for customer. Tested unit and unit is functioning properly. ///d customer for service fee and additional ///20 for installation. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS4

Near Austin, TX 78731

Matthew

Job Details: 07/18/2022

Arrived onsite for dishwasher not functioning. Upon arrival put unit in diagnostics and found stored error code 4/3 wash motor to running. Ran cycle and confirmed failed wash motor. ///d customer 203.00 for parts and 225.75 for service and labor totaling 428.75 before taxes. Replaced sump and motor assembly. Tested unit and unit is now functioning properly. No leaks present at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near Austin, TX 78731

Matthew

Job Details: 07/18/2022

"Arrived onsite for washer not completing cycle after previous repair. Upon arrival put unit in diagnostics and found stored error code Long/no fill, lid unlocked fault, shifter fault, lid up fault, all similar to what previous tech found. Cleared codes and tested. Passed auto test with no issues. Customer stated that the unit would fill, wash, drain, then quit. No rinse or spin. Checked control and found pressure hose loose. Secured hose, calibrated unit and ran normal load. Unit now progressed to rinse and spin. Customer will monitor. Unit is functioning properly. Job complete"

We serviced a

JENN-AIR OVEN

Model JMC2430DP00

Near Leander, TX 78641

Vincent

Job Details: 07/18/2022

"Arrived on site for Built in microwave, inspected unit and work area. Unit had error codes F2E1 and I was not able to do anything to test as touch pad was unresponsive. Tested the control and checked all connections and they where good. Unit will need a console replacement CX will contact JENN AIR to see if he can get a concession. If CX does not get a concession he would like to orde the part W11229663. Svc of //////+tax was collected"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, TX 78758

Wesley

Job Details: 07/18/2022

Arrived onsite for no cool due to frozen evap. Maintenance defrosting unit and testing for repeat failure after correcting gasket seal to repair possible cause of air gapping. All checks good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS00

Near Round Rock, TX 78681

Paul

Job Details: 07/18/2022

Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and evaporator with a new heater. I installed a dye drier and vacuumed the system. I installed the fan block kit. I charged the system with 7.25 ozs of R134A. I tested the unit and had a good frost pattern. The unit is working as designed. There were no water leaks present at the time of service. I charged the customer ///179.78 + tax for the heater and fan block kit. Call complete.

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Killeen, TX 76549

Tyler

Job Details: 07/18/2022

Arrived on site for dryer not stopping cycles. Upon arrival found complaint and upon further testing found proper voltage to terminal. Found dryer would get stuck half way through cycle. Replaced timer and found it could complete and stop unit as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Killeen, TX 76542

Tyler

Job Details: 07/18/2022

Arrived on site for refrigerator creating ace up on top of the freezer door in liner. Upon arrival confirm complaint and upon further inspection found no failures in the ice door but did find a small gap on the top right side corner in the freezer gasket. ///d customer 174.75 for labor to repair gasket. Customer declined and opted to make repair themselves and keep an eye on the unit. Collected service fee. Call complete

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Dripping Springs, TX 78620

Justin

Job Details: 07/18/2022

Arrived on site or a dryer not receiving power after a power outage. On arrival the customer stated they had a prior company diagnose a control failure and the customer replaced the control themselves. They found no change in the unit after. I checked voltage at the wall and terminal block. I found across both legs the unit only got 103VAC indicating a bad circuit at the wall. I then gained access to inside the unit and ohmd out all components. I found everything else as designed. I informed the customer on my findings and advised them on reaching out to an electrician. I collected the service fee of ////// + tax in full on CC. Call complete.

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near Dripping Springs, TX 78620

Justin

Job Details: 07/18/2022

"Arrived on site for a dryer that was turning on but no other selections were working. I tested the unit and found the touchpad working but not the knob selector. I checked voltage at the wall, terminal block, and control. I found all good. I then checked voltage going to the UI and found it good. I was able to get the unit into diagnostics mode and ran a diagnostics cycle. I found the unit heating as designed. This indicates a faulty console. I ///d the customer for the console at ///310.27 and ///179.99 for service/labor. The total coming to ///530.71 after tax. The customer declined. I collected the service fee of ////// in full on CC. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Dripping Springs, TX 78620

Justin

Job Details: 07/18/2022

Arrived on site for a refrigerator with the water and ice not dispensing. I tested the unit and found no water coming to dispenser nor IM. Upon further inspection I found the reservoir was frozen. I thawed the reservoir and then insulated around it with foam gaskets and perma gum. I tested the water and it is now as designed. The customer was also concerned about the door squeaking when opening. I found the door will squeak only on the last inch of opening. I found the cams were rubbing against each other and due to weight on the RC door it was squeaking. I found no door failure. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near New Braunfels, TX 78130

Andrey

Job Details: 07/16/2022

"Arrived on site to test unit for no heat, tested unit found proper voltage at terminal block, customer stated that timer will get stuck band not advance, replaced timer tested unit, unit now running as designed, heating element is cycling properly, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Austin, TX 78725

Leonardo

Job Details: 07/16/2022

Arrived on site to test unit for upper rack spray arm falling. Test unit and found broken manifold. Replaced manifold test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Austin, TX 78724

Leonardo

Job Details: 07/16/2022

Arrived on site to test unit for unit tripping breaker. Test unit and found wires melted at junction box. Cleaned wires secured wires test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Austin, TX 78724

Leonardo

Job Details: 07/16/2022

Arrived on site to test unit for light bulb not working. Test unit and found bad bulb. Replaced bulb test unit and unit test good job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Austin, TX 78739

Luis

Job Details: 07/16/2022

"Arrived on site found ui not showing all led in display,replaced defective ui panel.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Georgetown, TX 78628

Lou

Job Details: 07/16/2022

"Arrived on site to inspect refrigerator ice maker icing up and freezer section door not closing. Upon further inspection, I found the FC door cracked open approximately 1/2 inch. I attempted to close it and it would not fully close on the right side. Inspected inside and found the FC section full of ice/frost from the air leak. I inspected the RC ice maker and found ice forming at the opening of the fascia and ice at the bottom of the ice bin. I found the deli control not operating and removed the control from the deli door and found the harness and molex connectors good. I inspected the harness from the control to the left side panel and found all 5 wires of the harness broken. I recommended that the customer not repair the unit due to it being out of warranty and its not cost effective due to the number of parts needed. I had the customer read a disclaimer provided by management.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Georgetown, TX 78628

Lou

Job Details: 07/16/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker failure and FC evap fan failure, I removed and replaced both parts and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Georgetown, TX 78626

Lou

Job Details: 07/16/2022

"Arrived on site to inspect refrigerator not working. Upon further inspection, I found the unit with no power and plugged in. I found the breaker had tripped and was a GFCI breaker. Reset breaker and monitored unit while cooling. Tested compressor and found .79amps. Evaporator with only 2 coils frosted (photo). Attempted to contact tithe property manager and had to leave a voice message to contact the office at their earliest convenience. The unit will need a sealed system repair consisting of the compressor, evaporator, UV dye drier and access valve. Unit was left unplugged for safety. No water leaks observed during service, job completed. Owner to contact the office to schedule return service and provide proof of purchase for warranty purposes."

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near New Braunfels, TX 78130

Andrey

Job Details: 07/16/2022

"Arrived on site to test unit for dishes not drying, tested unit found all components running good heater is heating, advised customer on rinse aid usage and a few more pointer how to get slightly better results, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NBEXRS03

Near Austin, TX 78739

Luis

Job Details: 07/16/2022

"Arrived on site for not dispensing ice. Diagnosed a defective auger motor,replaced motor tested ice dispenser unit working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBRA20EMBL

Near Austin, TX 78731

Luis

Job Details: 07/16/2022

"Arrived on site. Removed compressor,installed new compressor and drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFX2571XEM0

Near Pflugerville, TX 78660

Cliff

Job Details: 07/16/2022

Arrived on site to diagnose a refrigerator that is not producing ice properly. Found water valve failed and IPL is incorrect (shows smart valve not dual). Parts cannot be obtained and job is complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Pflugerville, TX 78660

Cliff

Job Details: 07/16/2022

"Arrived on site to replace previously ordered parts for refrigerator. Replaced drier and installed service port. Ordering evaps in case needed, and office to set appointment to check for dye and complete repair. ; ordrng 1 WP2188822 (Evap) and 1 W11505166 (Rc evap)"

We serviced a

KITCHENAID OVEN

Model KEMS308SSS04

Near New Braunfels, TX 78132

Andrey

Job Details: 07/16/2022

"Arrived on site to replace previously diagnosed switches and holders, replaced parts, unit is now running as designed, no job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near New Braunfels, TX 78132

Andrey

Job Details: 07/16/2022

"Arrived on site to replace previously diagnosed damaged tub, verified that tub was leaking images provided , replaced tub, tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near New Braunfels, TX 78130

Andrey

Job Details: 07/16/2022

"Arrived on site to test unit for loud vibrating noise, tested unit found that the inverter box has fallen off causing it to vibrate against control housing and bottom plate vibrating against frame, secured inverter to compressor properly and added sound pads on effected area, noise is now gone, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near New Braunfels, TX 78130

Andrey

Job Details: 07/16/2022

"Arrived on site to replace per service pointer heating element W11540964 - Special Project S17304, replaced heater, tested unit, unit is now running properly, no leaks detected job complete"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near New Braunfels, TX 78132

Andrey

Job Details: 07/16/2022

"Arrived on site to replace previously diagnosed burner head, replaced burner, tested unit unit now running as designed job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Pflugerville, TX 78660

Cliff

Job Details: 07/16/2022

Arrived on site to diagnose a washer that is leaking. Found door glass and gasket in need of cleaning and debris currently there is allowing water to bypass gasket. Advised customer on findings and no further repairs needed. No leaks were found at time of service.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Austin, TX 78730

Luis

Job Details: 07/16/2022

"Arrived on site. Removed compressor cover found condenser fan not running no power to fan assembly diagnosed a defective control. Installed the new updated control kit,powered unit on fan powered on,compressor powered on.

We serviced a

KENMORE FREEZER

Model 253.260721

Near Georgetown, TX 78633

Lou

Job Details: 07/16/2022

"Arrived on site to inspect freezer temps. Upon further inspection, I tested temps in the upright freezer and found temp at 28 degrees. Removed the evap cover and found no frost pattern except on the top two coils. Inspected the compressor and found the heat exchange tubing is leaking refrigerant.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Georgetown, TX 78633

Lou

Job Details: 07/16/2022

"Arrived on site to inspect range knob broken. Upon further inspection, I found the far left knob sitting on the countertop. I found the knob stem broken. I installed a new knob and attempted to test, but the gas is turned off to the unit. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Georgetown, TX 78633

Lou

Job Details: 07/16/2022

"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit in diagnostics and when the burner came on the unit shut down. I removed the front panel and tested the coils and found the coils bad. I removed and replaced the coils and retested and unit is operating as designed. I adjusted/shortened the vent hose at the back of the unit to allow the unit better airflow. No lint observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY0

Near Georgetown, TX 78633

Lou

Job Details: 07/16/2022

"Arrived on site to inspect refrigerator ice maker leaking water into the ice bin. Upon further inspection, I tested the ice maker with my jumper wire from points T-H and the ice maker is operating as designed. I found no signs of a leak. I removed the ice maker/dispenser motor housing and inspected the tray for cracks and found none. Re-installed the ice maker assembly and jumped the fill tube from points V-L and inspected the fill tube at the top back left corner of the unit and still no leaks. I recommended that the customer monitor the unit over the weekend and if the ice maker leaks to call the office and schedule service. No water leaks observed during service, job completed."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS2A

Near Round Rock, TX 78681

Cliff

Job Details: 07/16/2022

Arrived on site to diagnose a dishwasher that is not completing cycles. Found tub bowed causing latch not to register. Put spacer between tub and countertop to correct issue. All is working properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Round Rock, TX 78681

Cliff

Job Details: 07/16/2022

Arrived on site to diagnose a dishwasher that is not responding to user input. Found ui corroded and it will need to be replaced to complete repairs. Also vent and ui housing to be replaced to prevent reoccurring issue. Office to set return appointment. ; ordrng 1 W11414079 (Ui) and 1 W11413965 (Ui housing)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Georgetown, TX 78626

Lou

Job Details: 07/16/2022

"Arrived on site to inspect refrigerator no cool and no ice making. Upon further inspection, I tested temps in the FC=38 degrees. I found the evaporator engulfed in ice. I tested the thermostat and it is good. Forced the unit into defrost and the defrost element is operating as designed. I found the defrost bimetal is out of range and will need to be replaced.; ordrng 1 W11084324 (Evap harness) and 1 WP2323198 (Heater) and 1 CNOTE (PLACE ON CANCELLATION LIST)"

We serviced a

WHIRLPOOL MICROWAVE

Model UMV1160CS3

Near Round Rock, TX 78665

Cliff

Job Details: 07/16/2022

Arrived on site to diagnose a microwave that isn't heating. Found failed magnetron and replaced it after getting approval for repair. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78744

Leonardo

Job Details: 07/16/2022

Arrived on site spoke with customer advised customer we will have to reschedule due to safety and Techline not opened on the weekend office to reschedule ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Austin, TX 78704

Leonardo

Job Details: 07/16/2022

Arrived on site to Replace sump and motor. Pulled unit out and opened new sump and motor and part was damaged. Ordering part again office to reschedule ; ordrng 1 W11416362 (Sump and motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Austin, TX 78704

Leonardo

Job Details: 07/16/2022

Arrived on site to replace ui and control board. Replaced both parts test unit and unit test good job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS00

Near Austin, TX 78745

Leonardo

Job Details: 07/16/2022

Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse . Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE254ESS2

Near Austin, TX 78739

Leonardo

Job Details: 07/16/2022

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverted motor. Also found heating element warped and unit not filling with enough water. Will need new sump and motor and valve and heating element.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS3

Near Buda, TX 78610

Leonardo

Job Details: 07/16/2022

Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor. Test unit and unit working as designed no leaks present job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Kyle, TX 78640

Leonardo

Job Details: 07/15/2022

Arrived on site To test unit for unit not draining. Test unit and found glass in drain motor. Removed drain motor and glass test unit and unit draining correctly at this time job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Spicewood, TX 78669

Luis

Job Details: 07/15/2022

"Arrived on site for no cool. Partial frost pattern,no traces of dye in freezer compartment,removed compressor cover found no traces of uv dye. Called tech support checked pressure reading -2 high side 200,unplugged unit let pressures stabilize per tech support internal leak customer to contact customer service with SR #SR#7734120448"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Austin, TX 78738

Luis

Job Details: 07/15/2022

"Arrived on site for door issues. Found loose door handle,removed panel reinstalled handle reinstalled door checked door operation good."

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Austin, TX 78735

Luis

Job Details: 07/15/2022

"Arrived on site for no ice. Ran icemaker through a cycle no water entering icemaker,disconnected fill tube unable to blow through tube,ran icemaker water dispensing from valve during fill diagnosed a frozen line. Advised tenant to defrost door,if issue continues unit will need a new door due to a defective fill tube heater line. Charge cc on file for service call fee."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS08

Near Austin, TX 78746

Luis

Job Details: 07/15/2022

"Arrived on site for water leaking. Found frozen drain in freezer section,removed ice build up defrosted drain checked water flow through drain good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Austin, TX 78704

Luis

Job Details: 07/15/2022

"Arrived on site for no cool. Fans running,compressor not powering on,found no power to side panel ui,ran multiple test compressor powered on then will shut off. Diagnosed unit will need new controls and compressor,compressor only part covered by manufacture warranty

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Austin, TX 78737

Kevin

Job Details: 07/15/2022

"Arrived on site and replaced control board and freezer evaporator motor and harness diagnosed by previous technician again. Collected for control board only, job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Austin, TX 78737

Kevin

Job Details: 07/15/2022

"Arrived outside 10 inspected washer and found saved error codes F8E1, F0E4, F3E2, F0E3. Washer was sold to the new homeowner with the house. Set washer in a diagnostic cycle and found cold water valve is trickling. Removed water line from valve and found water from source is good. Washer is now working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Austin, TX 78749

Kevin

Job Details: 07/15/2022

"Arrived on site and inspected refrigerator and found customer has video of noise at the year, inspected evaporator fan, compressor, and condenser fan and none of them are making any excessive noise at this time. Found LED module is dim in the fresh food section and replaced it and it is now working properly. I noise customers hearing cannot be diagnosed until it is constant or until it causes a failure, job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS02

Near Round Rock, TX 78681

Vincent

Job Details: 07/15/2022

"Arrived on site for built in oven, inspected unit and work area. Unit was connected to WiFi but not updated to latest update. I power off unit and replaced console. I then turn power back on to unit and connected to WiFi and we updated it to the latest update. Unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL DRYER

Model WED8500DR3

Near Georgetown, TX 78628

Kimo

Job Details: 07/15/2022

Arrived onsite for dryer with no power and be for that it would not heat. Upon inspection I found that the 3 pronged cord had burnt uP.; ordrng 1 PT220 (RANGE CORD 3 WIRE 40 AMP)

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HEB

Near Lampasas, TX 76550

Tyler

Job Details: 07/15/2022

"Arrived on site for refrigerator leaking water, rc door switch broken, & fc gasket torn. Upon arrival confirmed complaint. Found drain.one not connected to liner causing water to escape during defrost and onto floor. Also found bottom fc gasket torn causing ice to form on bottom side of lowest door shelf. Rc door switch had a broken lever. Office to reschedule once availability of parts is known.; ordrng 1 W10133491 (Fc gasket(BL))"

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Austin, TX 78733

Matthew

Job Details: 07/15/2022

Arrived onsite for washer making noise after repair. Upon arrival tested unit. Noise was apparent. Disassembled unit to find sources of noise. Found the drive hub worn out causing rubbing noises. Notified customer that I would need to order the part. Spoke to MS and stated to complete the repair order the part and install at no charge. Ordering parts. Customer will be reaching out to office. Office to reschedule ; ordrng 1 W10528947 (Hub)

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Round Rock, TX 78681

Wesley

Job Details: 07/15/2022

"Arrived onsite and replaced drain pump and water pan, but inlet water pressure is so low it times out before an appropriate volume is reached for good production. Verified filter not at fault, ordering valve to repair. Office to reschedule. ; ordrng 1 W10897719 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model STICKER REMOVED

Near Lakeway, TX 78734

Luis

Job Details: 07/15/2022

"Arrived on site. Per customer ice build up on right side of evaporator,diagnosed unit will need foam block kit and a 60? defrost bimetal ordering parts ; ordrng 1 WP2182381 (Bimetal) and 1 8201798 (Block kit)"

We serviced a

GE RANGE

Model JGP3530SL1SS

Near Austin, TX 78737

Leonardo

Job Details: 07/15/2022

Arrived on site to replace module and screws and orifice holders and knobs. Found knobs stuck on LR and RR valves due to valve not turning and not being able to turn correctly safety issue. Also found bad switch harness because it continues to spark. Will order both valves and switch harness before removing screws. Office to reschedule ; ordrng 1 WB18X31385 (Spark harness) and 1 WB21X29411 (LR valve) and 1 WB21X29410 (RR valve)