We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Georgetown, TX 78628
Lou
Job Details: 12/21/2021
"Arrived on site to inspect cooktop being warped. Upon further inspection, I found the back right trim piece not seated correctly and not sitting flush. Customer advised that the venthood fell onto the cooktop knocking the pot filler off the wall and causing water to leak onto and into the unit causing the burner box to corrode and rust (photos). I removed the front right burner head and found corrosion to the burner box underneath and also found damage to the cooktop as paint is chipped off and beginning to corrode. I found underneath the unit that the there is not proper supports for the unit except at the front of the unit under the front panel (photo). I found several scratches on the unit trim, panel, cooktop, and burner caps (photos). I contacted techline and spoke to Austin and advised of the complaint and my findings
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/21/2021
We serviced a
AMANA DISHWASHER
Model ADB1400AGB
Near Austin, TX 78744
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for not draining, upon inspection found the unit was capped at the disposal. Cleared cap and tested.
We serviced a
MAYTAG DRYER
Model MED6000XW0
Near Leander, TX 78641
David S
Job Details: 12/21/2021
"Arrived on site for dryer not turning on. I inspected the unit and work area. I checked voltage to the unit and found good voltage. I gained access to the interior cabinet and found the fuse, outlet thermistat, element, thermal cutoff, and thermistor fix all good. I checked voltage to the motor while calling for it to start. I found good voltage to the motor. I spoke to the customer about needing a new motor. I am ordering the motor. ; ordrng 1 WPW10411937 (Belt switch) and 1 WPW10508324 (Motor) and 1 WPW10211915 (Blower wheel) and 1 WP8557403 (Thermistor fix) and 1 280148 (Thermal cut off)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Austin, TX 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for not starting due to a popped breaker, upon inspection found the unit unplugged, checked all electrical parts and could no find a burn mark. Plugged in unit and found no issue. Checked heater and control with no issues. Customer had a 15 amp breaker which is smaller then usual. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Austin, TX 78759
Kevin
Job Details: 12/21/2021
"Arrived on site and replaced icemaker, ran test 44 for icemaker harvest , and test 45 to fill a Icemaker.job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM5
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a refrigerator that is building ice in fc. Found drain grommet clogged and service pointer tor replace grommet with ptrap. Service pointer covers parts only to replace grommet and deice freezer.; ordrng 1 W10619951 (Drain tube)
We serviced a
WHIRLPOOL RANGE
Model WFG361LVB2
Near Leander, TX 78641
David S
Job Details: 12/21/2021
Arrived on site for oven bake not coming on. I inspected the unit and work area. I installed the new ignitor and retested the unit. It is working as designed.Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Austin, TX 78747
Kevin
Job Details: 12/21/2021
"Arrived on site and found door gasket is off again, replaced door gasket and sent a short video to CS of top and middle racks being moved in and out without snagging door gasket. Documented multiple replacement of same part with techline, sent video on documentation form of moving racks in and out, Job complete 7732544614"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HW4
Near Manor, TX 78653
Matthew
Job Details: 12/21/2021
"Arrived on site broken bulb stuck in housing. Inspected unit and found portion of bulb stuck in housing. Need to replace housing. Replaced housing and found was getting 120 v to housing with light in off, low or high mode. Need to order control board. Office to reschedule ; ordrng 1 W11342846 (Control) and 1 8206232a (Light)"
We serviced a
KENMORE REFRIGERATOR
Model 253.6780079
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to recover refrigerant from refrigerator. Recovered all 134a and verified unit empty and ok for disposal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Austin, TX 78745
Tyler L
Job Details: 12/21/2021
Arrived on site for install of previously inspected parts. Installed new icemaker. Tested good. Advised customer to wait at least 12 hours for ice production. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Elgin, TX 78621
Matthew
Job Details: 12/21/2021
Arrived onsite to replace damaged front door glass. Upon installing found glass door is damaged. Ordering outer glass door. Office to reschedule.; ordrng 1 W11455430 (Glass door)
We serviced a
WHIRLPOOL OVEN
Model WFG550S0HZ2
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 12/21/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Seguin, TX 78155
Andrew
Job Details: 12/21/2021
"Arrived on site to replace control from previous diagnosis. Replaced control, tested unit, unit now working as designed. Compressor running and pulling .8amps, condenser motor running, evap motor working as designed. Ideal frost pattern developing. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austin, TX 78735
Kevin
Job Details: 12/21/2021
"Arrived on site and found install team did not mount dishwasher to cabinet, any weight applied to door when it is down will make dishwasher fall forward. Mounted dishwasher properly and it is now operating correctly, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Austin, TX 78750
Justin
Job Details: 12/21/2021
"Arrived on site for a refrigerator building up excess ice in the freezer compartment. I checked temps and found the RC at 38?F and the FC at 10?F. Upon further inspection I found the left side of the FC iced over. I found that the left side FC door gasket was not sealing at all. I reshaped the gasket with my heat gun, and advised the customer on not opening the FC for a minimum of 4 hours. The unit is as designed. Call complete."
We serviced a
WHIRLPOOL OVEN
Model KEHC309JSS08
Near Sunset Valley, TX 78745
Leonardo
Job Details: 12/21/2021
Arrived on site to test unit for door not sitting correctly. Found door frame broken ordering new door frame and brackets office to reschedule ; ordrng 1 WP8303556 (Frame door) and 1 4449141 (Right side bracket) and 1 4449142 (Left bracket)
We serviced a
WHIRLPOOL OVEN
Model KEHC309JSS08
Near Sunset Valley, TX 78745
Tyler L
Job Details: 12/21/2021
"Arrived on site for complaints of door not opening correctly. Found left side spring broken. Installed new spring. While putting unit back together, found missing screws. Screws provided are too small and not holding the brackets in place. Will order new parts.Office to reschedule. ; ordrng 1 Wp8303556 (Frame)"
We serviced a
MAYTAG DRYER
Model SDE3606AYW
Near Harker Heights, TX 76548
Tyler
Job Details: 12/21/2021
Arrived on site for dryer making a loud noise. Upon arrival confirmed issue. After disassembly of unit I found rollers and glides still functioning. Found idler stuck and causing belt to wear thin and crack. Customer approved and I installed needed parts and reassembled unit for testing. Unit functioning as designed with no loud noise. Call complete
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050RES0
Near San Marcos, TX 78666
Tyler L
Job Details: 12/21/2021
"Arrived on site for install of wash motor. Installed new wash motor and tested unit. While testing, found wash motor will not stop running. Spoke to SW. Unit will need new control board. Office to reschedule ; ordrng 1 154712101 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near San Marcos, TX 78666
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed leveling screws, replaced screws, unit is now leveling correctly, no leaks detected job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Austin, TX 78726
Justin
Job Details: 12/21/2021
"Arrived on site for a dishwasher that was turning on, but not starting nor washing. I put the unit into diagnostics mode and found stored error codes F5E1 for door stuck open. I then ran a diagnostics cycle and found the motor not running. I checked voltage at the motor and found 120VAC going to it. This indicates a faulty motor. Upon further inspection I found significant rust inside of the dishwasher, and informed the customer. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS03
Near Austin, TX 78703
Jacob
Job Details: 12/21/2021
"Arrived onsite to replace part ordered by previous tech. Replaced ui control. Turned the unit on, and all lights and features were restored. No issues at this time. Job complete"
We serviced a
WHIRLPOOL RANGE
Model MER8800FZ2
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a range with a burner not working properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and no further repairs needed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Temple, TX 76502
Tyler
Job Details: 12/21/2021
Arrived on site for dryer needing previous diagnosed motor mount clip. Upon arrival installed needed part. Reassembled and tested unit. Found it functioning as designed. Call complete
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS1
Near Lakeway, TX 78734
Luis
Job Details: 12/21/2021
Arrived on site for no ice. Found water shut off to unit,turned on water source found water leaking from bottom of valve connection,shut off water diagnosed a damaged line and connection in valve,repaired water line,replaced valve. Turned on water source no leaks from line or valve,ran diagnostics all test passed. used 1 WPW10334458 (Connector) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Austin, TX 78754
Matthew
Job Details: 12/21/2021
Arrived onsite to install previously diagnosed parts. Replaced water fill valve and tested unit. Unit operates correctly. No leaks present at this time. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Andrew
Job Details: 12/21/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/21/2021
Arrived on site for LEAKING WATER FROM ICE MAKER AND MAKING BLOCKS OF ICE IN FRZR. Found funnel at top of ice maker was frozen over causing water to run over the top of the funnel when it called for water into the ice mold. Removed all ice from funnel and ice bin. Reinstalled ice maker and tested. No leaks detected when water filled mold. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to replace previously ordered parts for refrigerator. Replaced ice bin and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78750
Justin
Job Details: 12/21/2021
"Arrived on site for a refrigerator with doors not operating properly, and the refrigerator compartment freezing items at the top. I tested both RC doors and freezer door operation. I found both working as designed. I walked the customer through the design and how they are intended to function. The customer then pointed out certain spots that cause items in the RC to freeze. I found they were near the incoming air vent from the damper, and at the return vents. I informed the customer on how the cooling in the unit functions, and how this is normal design. I found the unit working as designed. Call complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Austin, TX 78745
Kevin
Job Details: 12/21/2021
"Arrived on site and found water dripping from where valve meets water inlet assembly. Sent a video of water leak to CS, will need valve, and water inlet assembly to correct issue. ; ordrng 1 W11036127 (Water Inlet nut) and 1 W11289893 (Water inlet assembly) and 1 W11025970 (Fill valve) and 1 W11036143 (Hose clip)"
We serviced a
WHIRLPOOL OVEN
Model WGE555S0BS00
Near Austin, TX 78738
Leonardo
Job Details: 12/21/2021
Arrived on site to test unit for oven not heating to temp. Replaced bottom sensor test unit and unit test good at this time job complete.
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS-3
Near Austin, TX 78737
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed blower fan, fan was damaged, used parts from existing fan to repair new, installed fan, tested unit, unit now working as designed, job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS72EC0HS02
Near Bertram, TX 78605
David Z
Job Details: 12/21/2021
"Arrived on site to diagnose oven with control panel that keeps resetting to day 1 clock time and date. Replaced console to resolve, software loaded in console. On replacement I recommended customer download and install the whirlpool app to make sure console can get software updates. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Austin, TX 78729
Justin
Job Details: 12/21/2021
"Arrived on site for a refrigerator not dispensing water. Upon arrival the customer stated that the unit will dispenser, but it is barely a drizzle. I tested the unit and found the water dispensing very thin, and after about a half cup of water no more water came out all. I removed the filter and tested the dispenser, but it still did not function. I then gained access to the valve and reservoir. I found the reservoir completely empty. I then gained access to the back of the unit. I tested the water from the wall and found nothing coming out. I informed the customer on my findings and recommended reaching out to a plumber. The unit is working as designed. Call complete."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEDBDA
Near Spicewood, TX 78669
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of unit not cooling, found compressor not running, found failed compressor board, I replaced board, unit tested good."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Leander, TX 78641
David S
Job Details: 12/21/2021
"Arrived on site for washer not completing a cycle. I found fault codes F7e5 shifter fault , F8e1 long fill. I Inspected the shifter and found it attached and plugged in. I gained access to the control and found it unplugged. I plugged it back in and tested the unit. I found it working as designed. I found the customer only has cold water setup for the washer. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Austin, TX 78737
Luis
Job Details: 12/21/2021
"Arrived on site for no,cool. Removed bottom kickplate and drain pan,found metal liner rusted and dripping water,no repair for that issue. Removed evaporator cover and upper cover found small ice ball on inlet of evaporator and corrosion on heat exchanger lines. Advised customer that if leak is in exchanger line unit is unrepairable and no repair for the bottom rusting out.
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to replace previously ordered parts for washer. Repaired wiring and tested unit. Found all is functioning properly at this time and harness was not needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model GTWN2800D2WW
Near Hutto, TX 78634
Jimmy J.
Job Details: 12/21/2021
"Arrived on site for NOT ADVANCING THROUGH CYCLES- SELECT START NO WATER CAME OUT JUST KEEPS HUMMING NOTHING HAPPENS. Tested both inlet hoses for good flow. Hot and cold water coming in strong. Removed hoses from valve and found valve filters caked up with sediments. Tested valve and it was faulty. Removed valve and installed new valve. Ran through quick wash and water immediately filled, agitated and spun as designed. No leaks detected. Job completed."
We serviced a
GE MICROWAVE
Model PVM9179SF1SS
Near Lakeway, TX 78734
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of unit not heating, found failed door switches and failed thermostat, ordering thermostat. ; ordrng 1 WB27X11034 (Thermostat)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM384ESS0
Near Georgetown, TX 78628
Kimo
Job Details: 12/21/2021
Arrived onsite to install previously diagnosed part. I gained access to and replace control panel. Tested unit and found it operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Dripping Springs, TX 78620
Luis
Job Details: 12/21/2021
"Arrived on site for no ice. Found icemaker tray warped ran diagnostics,icemaker failed diagnostics diagnosed unit will need a new icemaker. ; ordrng 1 W10873791 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
Tommy
Job Details: 12/21/2021
Arrived onsite for dishwasher panel dented and unit unleveled. Upon arrival leveled. Unit and found panel dented. .; ordrng 1 W11416372 (Black stainless)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Jarrell, TX 76537
Wesley
Job Details: 12/21/2021
"Arrived onsite and found 3 failed burner elements Replaced elements with on hand stock, ordering last element to finish. ; ordrng 1 W11171119 (Elememt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Bertram, TX 78605
David Z
Job Details: 12/21/2021
"Arrived on site to follow up on refrigerator that has water leaking in the icemaker. On arrival found the icemaker is leaking from a cracked mold, dripping down into the bin. Need to replace icemaker under parts warranty. Office to schedule when part arrives. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78722
Jacob
Job Details: 12/21/2021
Arrived onsite to replace the left side door. Replaced the door. Unit tested good. Customer had another issue with the food freezing inside of the refrigerator. Put unit in diagnostics and the control damper was not closing during testing. Ordered part. Office to reschedule ; ordrng 1 W10196393 (Damper control)
We serviced a
MAYTAG DRYER
Model MED3100DW0
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/21/2021
"Arrived onsite to install previously diagnosed parts. I gained access to and replaced rollers,belt,idler,element and thermistor. Tested unit and found unit displaying F4E4 L2 voltage error and F1E1 ccu problem, i checked voltage at L2 and found good voltage. I am ordering 1x w10249824 control to complete repair and 1x w10847984broken belt switch ; ordrng 1 W10847984 (Broken belt switch) and 1 W10249824 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model UDT555SAHP
Near Austin, TX 78704
Jacob
Job Details: 12/21/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/21/2021
Arrived onsite for dishwasher with F8E4 - Error Code. Upon inspection I found that the unit had f8e4 code on display and would not let me go into diagnostics mode or run the dishwasher. I gained access to the underneath of the dishwasher and found the the fill valve is leaking into the flood switches try causing the issue. I am ordering 1x w11434044 inlet valve ordrng 1 W11434044 (Inlet valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KUIX305ESS2
Near Austin, TX 78731
Robert
Job Details: 12/21/2021
Arrived on call for complaint of over producing. Found the thermistor not sensing ice level. Replace sensor.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Austin, TX 78704
Jacob
Job Details: 12/21/2021
Arrived onsite to replace the control. Replaced the control. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG760H0DS0
Near Austin, TX 78748
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed bake igniter and cooling fan, replaced parts tested unit to 350 degrees , unit now running as designed, no leaks detected job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Austin, TX 78738
Leonardo
Job Details: 12/21/2021
Arrived on site to replace module and display. Replaced both parts programmed unit and unit test good job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21IL6JW2
Near Round Rock, TX 78665
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/21/2021
"Arrived on site to install previously diagnosed parts. Removed led driver control and installed new control. Lights still not coming on. Removed freezer led module hd installed new led module and still no lights. This is the second freezer module weve installed. The light illuminates for a split second then turns off. Tried removing the red connectors the led comes with and tried using butt connectors. Same result, light comes on for a split second then turns off. Contacted Senior tech at AE office and sent photos of connector. They pointed out the the connector inside the liner looked like it was covered in foam and glue. Also pointed out the molex didnt look fully seated into each other.
We serviced a
KITCHENAID COOKTOP
Model KCGC558JSS00
Near Lakeway, TX 78738
Brandon
Job Details: 12/21/2021
"Arrived on site to replace failed ignitor, I replaced ignitor, but it was not the correct one, ordering correct ignitor for FL burner. ; ordrng 1 W11238758 (Ignitor)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78729
Justin
Job Details: 12/21/2021
Arrived on site for a dryer making a loud noise. Upon arrival the customer put a load into the unit and walked me through the noise. I found it normal operation. I removed the clothes and there was no noise while running the unit. I gained access to the inside of the unit and found everything in good shape. I found no functional or mechanical failure at the time of service. Call complete.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Burnet, TX 78611
David Z
Job Details: 12/21/2021
Arrived on site to diagnose washer that is slowly filling with water. Ran unit and found cold water was moving very slowly. Replaced inlet valve to remedy. Retested and verified all is working as designed. Call complete.
We serviced a
MAYTAG WASHER
Model WTW5000DW2
Near Austin, TX 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for a squeak when spinning, upon inspection found the unit made a loud squeal when thrusting to top speed. All parts underneath worked normally. Ordering control and hub nut. Office to reschedule ; ordrng 1 W11116590 (CONTROL) and 1 W10528947 (HUB NUT)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Austin, TX 78748
Noah D
Job Details: 12/21/2021
"Arrived on site to inspect unit for not turning the agitator without a grind sound, upon inspection found the agitator spun loosely causing the issues, checked cam and found no issues, tightened down main bolt and agitating worked normally.
We serviced a
WHIRLPOOL DRYER
Model WGD9620HC3
Near Austin, TX 78757
Kevin
Job Details: 12/21/2021
"Arrived on site and Tom customers experiences door shows open intimately wire dryer is running. inspected dryer and found it will enter a diagnostic cycle but touchscreen is unresponsive after that. Interior light also turns on very slowly when door is opened. Dryer is stacked spoke with techline they recommended replacing door, control board, and possibly door switch. Dryer is also not accessible due to installation inside a cabinet. Cabinet doors do not allow dryer to be pulled forward enough hallway is not deep enough. Washer and dryer will need to be made accessible before return visit.; ordrng 1 W11461195 (Acu) and 1 W11307535 (Door switch) and 1 W11395101 (Door)"
We serviced a
GE RANGE
Model JGBS23DEM4BB
Near Seguin, TX 78155
Andrew
Job Details: 12/21/2021
Arrived on site to test unit for gas smell. Found smell is not gas. Noticed insulation was moved around and signs of rodents bedding down in unit moving insulation. Smell is coming from exterior of vent. Noticed droppings and liquid stains around insulation from oven vent.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS2
Near Kyle, TX 78640
Tyler L
Job Details: 12/21/2021
"Arrived on site for install of previously diagnosed part. Installed new dispenser. Tested unit and it passed. No leaks detected, job complete.a"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Jarrell, TX 76537
Wesley
Job Details: 12/21/2021
Arrived onsite for freezing food and found fridge temp in the 20sf and found damper unresponsive. Replaced damper control. Unit is now operating as designed. All checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78725
Jacob
Job Details: 12/21/2021
Arrived onsite for the wash plate being broken. Looked at the wash plate and saw it was broken. Replaced wash plate. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near New Berlin, TX 78155
Andrew
Job Details: 12/21/2021
"Arrived on site to test unit for right front burner not turning on. Found element was bad. Replaced element, tested unit, unit now working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing. Replaced belt and cam and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Austin, TX 78756
Jacob
Job Details: 12/21/2021
"Arrived onsite for the unit not making ice. Looked at the tube and saw no blockage of ice, maintenance said that the water is on for the unit to take the water in. Forced the ice maker to harvest. The ice maker was working but heard no water or the water valve turn on to dispense water to the ice maker. Ordered parts. Office to reschedule ; ordrng 1 W11446817 (Valve) and 1 W11321360 (Control)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM3
Near Round Rock, TX 78665
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found seeping water valve caused fill line to freeze over. Replaced valve and all is working properly at this time. No leaks were found at time of service.
We serviced a
KITCHENAID RANGE
Model KCGD500GSS00
Near Austin, TX 78759
Kevin
Job Details: 12/21/2021
"Arrived on site and replaced burner heads diagnosed by previous technician, after replacement all burners are operating normally, took one picture of flames, job complete."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305EBL1
Near Liberty Hill, TX 78642
Lou
Job Details: 12/21/2021
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I placed the unit in diagnostics and tested each component and all are operating as designed. I did find the recirculating pump making an abnormal noise as if it were struggling to pump the water to the evaporator. I monitored the unit in normal mode and it made a sheet of ice and it moved to the grid cutter and made the cubes. I tested the compressor and its within range. I contacted techline and spoke to Rich and advised of the complaint and my findings and previous repairs. Rich advised that with the external drain pump, the pump could be tripping due to the drain hos being clogged or getting too much water and shutting power off to the unit. Rich also advised that there could be a glitch in the control board. He recommended taking a large bowl of water and pouring it into the tub of the unit and see if the external drain pump will trip. If it doesnt trip, replace the control and replace the recirculating pump due to abnormal noise. Provided SR#7732540161. I poured a large amount of water into the tub and monitored the drain pump and it operated as designed. Per techline recommendations, I removed and replaced the main control and recirculating pump and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/21/2021
Arrived onsite for dishwasher not starting wash cycle and beeps. I put unit into diagnostics mode and ran diagnostics cycle and found unit operating as designed. I gained access to underneath unit and check all connections and found them all good. I then ran unit in a normal wash cycle and found the the unit was operating properly. Unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Pflugerville, TX 78660
Cliff
Job Details: 12/21/2021
Arrived on site to diagnose an oven that is giving error code. F1 E1 error present in unit and per tech sheet both appliance manage controls need to be replaced at the same time to correct issue. Ordering controls and return date set for 12/27.; ordrng 1 W11261169 (Control W/o power supply)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Austin, TX 78732
Brandon
Job Details: 12/21/2021
"Arrived on site for customer complaint of temperature issues, temperatures tested good at time of service, I replaced damaged door gaskets, unit tested good."
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, TX 78641
David S
Job Details: 12/21/2021
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78737
Andrey
Job Details: 12/21/2021
"Arrived on site to test unit for load noise periodically, tested unit found unit making a minor Screeching sound during moments of the test cycle, put unit into component activation and during high spin no noise was present, per service pointer W11520474, noise is coming from ACU , ordering ACU, would recommend on return visit to change out cam and belt also due to age of unit, office to reschedule ; ordrng 1 W11170317 (ACU)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78745
Tyler L
Job Details: 12/21/2021
"Arrived on site for complaints of unit not cleaning well. Found F4e3 wash motor error code. Ran factory diagnostics and wash motor did not engage..; ordrng 1 W11131683 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNBL00
Near Georgetown, TX 78633
Lou
Job Details: 12/21/2021
"Arrived on site to install previously diagnosed and ordered part. Due to the ice maker failure and being the wrong part, I removed and replaced the ice maker and tested. Unit is operating as designed. I cycled power to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL OVEN
Model KEMS379BWH00
Near Austin, TX 78729
Justin
Job Details: 12/21/2021
"Arrived on site for a wall oven that made a loud pop, and then would not get over 135?F. I powered the unit off at the breaker and gained access to the back. I ohmd out all three elements, the temp sensor, thermostat, and fans. I found all within range and good. I gained access to the control and ohmd out both fuses. Both were good. I cycled the power back on and checked voltage coming in from the wall. I found that from L1 to L2 you were only getting 140VAC, L2 to neutral/ground was only getting 40VAC, and L1 to neutral/ground was getting 120VAC. This indicates bad incoming voltage from the wall. I found no failure on the unit at the time of service. I informed the customer on my findings. I advised the customer to keep the unit powered down until they reach out to an electrician.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Driftwood, TX 78619
Andrey
Job Details: 12/21/2021
"Arrived on site to replace previously diagnosed adjusters, Positioners, housings and covers, replaced parts, upper track is now gliding as designed, unit has extreme calcium buildup, recommended customer to run a few cycles with a cup of vinegar on top rack, to dissolve some of the calcium buildup, no leaks detected job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Georgetown, TX 78633
Kimo
Job Details: 12/21/2021
"Arrived onsite for built in refrigerator not dispensing water at time and would beep. Upon inspection I was able to reproduce the customers concern. I installed new board and tested unit and found that the unit is now working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS556ESS02
Near Austin, TX 78746
Robert
Job Details: 12/21/2021
Arrived on call for complaint the orifice stuck in holder. Found the orifice damaged and cant remove. Replaced the holder and converted to LP.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Austin, TX 78750
Justin
Job Details: 12/21/2021
"Arrived on site for a wall oven making a vibrating noise. Upon arrival the customer stated that the sound typically occurs when the unit is hot and set to a high temp. They also found that the noise will stop when they open the door. I put the unit into diagnostics mode and activated all fans for several minutes, but could not replicate the noise. The unit had no error codes. I then set the unit to 450?F and let it heat for a over 25 minutes. I could not replicate the noise at the time of service. I found the unit working as designed. I advised the customer on recording the noise if it occurred again. Call complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Manor, TX 78653
Matthew
Job Details: 12/21/2021
Arrived onsite to run nitrogen test per Whirlpool tech line recommendations. Connected nitrogen and charged at 140 psi. No nitrogen flowing through cap tube. Called tech line for documentation. Tech submitted documentation for review.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Austin, TX 78750
David Z
Job Details: 12/20/2021
Arrived on site to diagnose range throwing F3E0 error for temp sensor open or shorted. Tested resistance at control and found open line. Checked at sensor and found it was open. Replaced with new temp sensor and retested. Verified unit working as designed. Call complete
We serviced a
GE DISHWASHER
Model GDF520PSF2SS
Near Buda, TX 78610
Kevin
Job Details: 12/20/2021
"Arrived on site and replaced wash motor, drain pump, and used new harness supplied with wash motor. While reassembling found sump manifold gasket WD08X22758 Was not ordered. Also found lower spray arm WD22X26621 has made contact with the heating element sometime in the past and has melted on the bottom. Took one picture; ordrng 1 WD08X22758 (Gasket) and 1 WD22X26621 (Lower spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78721
Robert
Job Details: 12/20/2021
Arrived on call for complaint of not starting. Found the dishwasher not showing door closed. Replace latch and control. Now dishwasher working properly.
We serviced a
FRIGIDAIRE WASHER
Model ATF6700FS2
Near Leander, TX 78641
Kimo
Job Details: 12/20/2021
Arrived onsite for Staked washer having to be started over 3 times before it will start --thinks its the door lock. To perform diagnostics will need second tech. Requesting a 2man. Office to reschedule. Did not collect this trip.; ordrng 1 2man (2man)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS
Near Austin, TX 78737
Leonardo
Job Details: 12/20/2021
Arrived on site to test unit for not igniting. Found no igniters working. Replaced module and harness and still no power. Found power cord broken will need to order new power cord. ; ordrng 1 W10392003 (Power cord)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Pflugerville, TX 78660
Wesley
Job Details: 12/20/2021
Arrived onsite and arrived onsite and repaired unit by replacing the mag cap and diode. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite for unit not working. Inspected unit and found wiring harness in compressor compartment was not secured. Secured the harness and tested unit. Unit operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS0
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite to replace front panel. Replaced front panel. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78758
Matthew
Job Details: 12/20/2021
Arrived onsite to replace damaged doors. Replaced freezer and refrigerator doors. Job complete
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Liberty Hill, TX 78642
Kimo
Job Details: 12/20/2021
Arrived to install previously diagnosed pat. Upon inspection found the outer door trim dented. I removed damaged door and installed new out door along with nameplate. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Leander, TX 78645
Justin
Job Details: 12/20/2021
"Arrived on site to install previously diagnosed parts. I installed the ice box fan and then tested it. The fan is now working as designed. I installed the new gasket, an I collected the balance in full on CC. Call complete."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Buda, TX 78610
Andrew
Job Details: 12/20/2021
Arrived on site to test unit for not cooling. Found compressor not kicking on. Replaced start device(W11092533) and run cap(WPW10350564) from truck stock. Compressor kicked right on and pulling .9amps. Frost pattern developing as designed. Advised customer to place glass of water in unit and once frozen over itll be good to use. Job complete.
We serviced a
WHIRLPOOL OVEN
Model KODE300ESS05
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 12/20/2021
Arrived on site to replace previously ordered parts for oven. Replaced door panel and ui and all is working properly at this time.