Local Reviews
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Scott M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site for no cool again in fresh food . Found no frost on evap . Did find wiring on deli control and wires broken . Also found frost building up around front of freezer . Found rails failing and not closing fully at times . Ordering fez door rails and deli control . Please call to set return .; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket) and 1 WPW10503833 (cntrl-elec DELI)
Noah D.
REFRIGERATOR LG LFX28968ST "Arrived on site to inspect fridge for compressor sounds, upon inspection found a line vibrating and causing metallic noise, permagummed and found no noise. Job complete"
Paul R.
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I removed the ice build up around the old door. I replaced the slides and installed the new door that Whirlpool shipped to the customer. I shaped the gasket to make sure it was sealing correctly to the liner.
Noah D.
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to inspect washer for not operating, upon inspection found the control board in operational, replaced control board and tested. No problems found. Job complete"
Luis M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for no ice. Tested freezer temp reading 5° ran diagnostics icemaker ran harvest test and dumped ice,ran fill test passed,ran thermistor test passed. Called tech support per tech support replaced icemaker. File#7727873700"
Brandon C.
REFRIGERATOR WHIRLPOOL WRS315SDHZ "Arrived on site for customer complaint of unit leaking from filter area and filter popping out. I found faulty filter housing, I replaced filter housing, unit tested good."
Tyler B.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived to install previously ordered parts. Replaced controls and inspected unit, and found RF drain pan cracked I. Half. Unit will need pan and evap cover to repair ; ordrng 1 W10836964 (pan-drip) and 1 W11256332 (cover-evap)"
Richard P.
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for the RF burner not lighting properly. Installed new burner caps and burner and cook top tested fine. Complete
Noah D.
REFRIGERATOR GE ZISP480DXBSS "Arrived on site to inspect fridge for not cooling, spoke with Techline due to multiple trips out, Techline went through testing with me and found the heaters worked, thermistor was instructed to be changed, installed thermistor, Sr :03787306 job complete"
Lou S.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven error codes. Upon further inspection, Customer advised that they used a few times after previous repair and sometimes it would not heat and sometimes it would operate properly. I placed the unit in diagnostics and checked error codes. I found F8E0 & F6E4. At the previous service call, it was found that the blower motor needed to be replaced and was. I followed the tech sheet for the F6E4 error code and removed and replaced the main ACU and retested on Bake at 350 degrees. Unit is operating as designed. I advised the customer of my findings and recommended that they connect the unit to WiFi. Job completed."
Wesley P.
REFRIGERATOR KITCHENAID KSCS25INSS02 Arrived onsite and repaired unit that was intermittently not cooling by replacing the inverter.
David Z.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site to diagnose dishwasher that was not running cycles. On arrival customer had informed let they she thinks she was able to get it ironed out in terms of operation, and likely had the control lock enabled. Advised on how to disable the control lock and properly start cycles. Found no loose connections for UI or control. Ran test cycle and verified all items are working as designed. All is now working as designed. Call complete."
Jacob S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite to replace parts ordered by previous tech. Replaced adjusters. Tested unit. Unit test good. No leaks at this time.
Lou S.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site all previously diagnosed and ordered parts. Due to the FC evaporator freezing up, the deli drawer control failure and unit not making ice, I removed and replaced the UI, HV control, and evaporator motor/harness. I am ordering the part again ad will inspect before arriving at next service call. Due to the deli control being out of stock, office will need to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (TECH TO INSPECT) and 1 WPW10769076 (cntrl-elec)"
Leonardo C.
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site to test unit for oven not working. Test unit and found bad control board. Replaced board test unit and unit test good unit heating to 350 job complete
Noah D.
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for not functioning correctlyOffice to reschedule; ordrng 1 PARTSRESEARCH and 1 W11428578 (CONSOLE )"
Paul R.
MICROWAVE LG LMV1683ST/00 Arrived onsite for a microwave that is not heating. I found the normally closed switch defective and staying closed most of the time when the door was shut. I replaced the switch and tested the unit. The unit heated and worked as designed. After rehanging the unit ms put in a large bowl of water and tested the unit again and the water didn’t get hot. We pulled the unit back down and tested voltage at the primary side of the high voltage transformer with the wires disconnected and only had 25 volts. I found the neutral circuit failing causing the issue. I traced the harness back to a relay on the main control. I removed the harness from the relay and found it burned on the back side. I repaired the harness and tested the unit again. I was still getting a voltage drop across the relay from 123VAC to 78VAC. The control will need to be replaced. Ordering PARTS RESEARCH-MAIN CONTROL.; ordrng 1 PARTSRESEARCH (MAIN CONTROL)
Al R.
DRYER MAYTAG MEDC215EW1 "Arrived to inspect dryer not working.Found the dryer was working, but not heating.Disassembled and found the connection to the heating element wasn’t plugged in properly.Corrected the issue and unit began heating properlyJob complete"
Lou S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees & ice box=8 degrees. Using my jumper wire, I tested the ice maker from points T-H and the IM operated as designed and filled with water. I advised the customer of my findings and recommended to allow the IM to operate for approximately 24 hours and if it failed again to notify our office. No water leaks observed during service, job completed."
Al R.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Called Frigidaire and spoke with ROBERT FILE #83604665Advised him about the error code.He walked me through diagnostics and reset the evaporator fan.I was told to check for obstructions.There was a melted ice block near the evaporator motor.I cleared the obstruction and unit now operates as designed.Frost pattern observed.Customer told to wait 24 hours for unit to reach optimal temperatures.Job complete
David Z.
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived on site to diagnose a microwave that was popping the breaker every time it was plugged in. Performed diagnostic on unit. On removal from wall found that the right mounting screws was not attached to anything and just dangling. When MW was down found that the right minting screw had been forcefully pushed through the top cover and dislodged the mounting bracket on the outer cover. Removed cover and saw the screw had knocked several wires loose and was causing the unit to cause the breaker issue. Redid and resecured all connections and installed the mounting bracket into the case. Retested unit after reinstall and found all is now working as designed. Advised superintendent of issue, and let them know a new hole needs to be drilled for the right mounting screw since it doesn’t reach the nut on the case. All is now working as designed. Call complete."
Kevin B.
WASHER MAYTAG MHW8630HC0 "Arrived on site and inspected washer and found customer is using sanitize cycle as a wash cycle. Explained how cycle works and recommended using a full wash cycle instead. No errors found in diagnostics all functions check good, job complete"
Tyler B.
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Arrived to inspect unit not cooling, found compressor not running, replaced start dev and tested properly"
Kevin B.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site and found bake burner isn’t igniting, replaced igniter and control board and it is now operating properly. Job complete"
Tyler B.
DISHWASHER KITCHENAID KDTE104ESS2 Arrived on site for pump and adjuster replacements. Removed and. Replaced sump and adjusters and tested properly
Jacob S.
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for un8t freezing over in refrigerator. Looked at unit found that the drain hole had a small gap. Put some silicone over the hole. Let customer know to let unit thaw for 24hrs to I freeze the unit. No issues at this time. Job complete
Kevin B.
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Arrived on site and inspected refrigerator a removed rear pane and found a line vibrating against cabinet while running. Created more space around line and noise has stopped. No water leaks detected at time of service, job complete."
Paul R.
WASHER MAYTAG MVWX500BW0 Arrived onsite for a washer that started making a grinding noise during the spin cycle. I checked for stored error codes and found an F1E2 motor fault error. I checked all the wiring connections and found them good. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I ran the manual heavy agitate and high speed spin going in between the two multiple times and the unit worked as designed.Call complete.
Lou S.
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven door leaking warm air. Upon further inspection, I found the door gasket had hardened at the bottom left side and was not sealing the door correctly allowing warm air to leak. I am ordering the door gasket and scheduled return ; ordrng 1 WPW10282960 (gasket-ovn)"
Wesley P.
WASHER MAYTAG MHW8200FC Arrived onsite and found unit operating as designed except a dispenser issue due to a broken load and go seal. Ordering drawer to repair. ; ordrng 1 WPW10250742 (drawer)
Leonardo C.
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Paul R.
WASHER ELECTROLUX EFLW317TIW1 Arrived onsite for a washer to replace the previous diagnosed parts. I replaced the drive belt.Call complete.
Leonardo C.
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Leonardo C.
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Leonardo C.
RANGE WHIRLPOOL WFE515S0JS0 Arrived on site to test unit for damaged panel. Found damaged panel replaced panel test unit and unit test good job complete.
Eman J.
DRYER MAYTAG MED5630HW0 Arrived onsite for dryer making rattling noise. Tested system found that screws were loose at bottom of dryer. Tighten screws. Tested system no noise. Job complete.
Noah D.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Arrived on site to inspect dishwasher for not draining during operation, found the owi sensor failed in diagnostics, replaced sensor and tested all parts and draining, all functions returned, no leak detected. Complete"
Robert J.
WASHER MAYTAG MVWB765FW3 Arrived on job for complaints of lf code and not starting. Ran diagnostics and found the hot water off. And a code for stuck button. Replaced console and turned on hot water. No leaks detected at time of service
Lou S.
REFRIGERATOR GE GFSF6KKYEBB "Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling in the RC section and ice on the evap cover, I removed the evap cover and using my steamer, I removed the remaining ice on the evaporator. Removed and replaced the thermistor, damper control assembly, evap cover assembly and main PCB. Tested unit and it began to cool immediately. I advised the customer to give the unit at least 12 hours to fully cool. No water leaks observed during service, job completed."
Brandon C.
RANGE GE CGS700P2M2S1 "Arrived on site to replace faulty control, I replaced control, unit tested good."
Andy B.
RANGE WHIRLPOOL WFE505W0HS1 Arrived on site for range door off. Tested and inspected unit and found failed door hinges and door gasket. Ordering needed parts. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10129032 (gaskt-door) and 1 WPW10299227 (hinge-door)
Jacob S.
WASHER WHIRLPOOL WFW5090JW0 Arrived onsite to replace UI Panel and control board. Did not have parts to replace. Message parts department. Office to reschedule; saved tckt
James C.
WASHER WHIRLPOOL WTW8500DC5 "Arrived on site and tested operation. Found shifter fault in memory. Ran diagnostics and found gear case making a grinding sound and skipping when agitating. Unit has failing gear case caused by failed shifter. Also found due to over heating if drive components the agitator is seized to the drive tube and will have to be cut off to replace gear case. Unit will need new agitator, gear case and wash plate to repair.
Scott M.
WASHER MAYTAG MVWB765FW3 Arrived on site for clothes twisting up . Found clothes stuck under wash plate / agitator. Replaced agitator due to base being slightly warped . Ran calibration and diagnostics wash . All checked normal . No water leaks detected at time of service.job complete .
Leonardo C.
RANGE KITCHENAID KFGC500JSS00 Arrived on site to test unit for bake not working. Test unit an dunit test good. Bake igniting right away heated to 350 job complete.
Jacob S.
DRYER WHIRLPOOL WHD5090GW0 Arrived onsite to replace parts. Did not perform service. Did not have parts for washer. Will need 2 man. Office to reschedule.; saved tckt
Brandon C.
OVEN BOSCH HBL5451UC/01 "Arrived on site for customer complaint of oven not working and not displaying anything. I found faulty display intros replaced spray control,unit tested good.
Brandon C.
DISHWASHER THERMADOR DWHD94BP/36 "Arrived on site for customer complaint of unit not washing dishes, I found faulty wash motor, after replacing wash motor, the spring/rope broke. Dishwasher tested good, will need rope/spring. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (PART RESEARCH DOOR SPRING WITH ROPE)"
Tyler B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived to inspect unit with stop broken, replaced stops, customer pointed out rack wheels look to be bending, found unit part number subs for metal adjuster kit. And will need to return ; ordrng 1 W10712395 (adjuster)"
Lou S.
REFRIGERATOR KITCHENAID KRFF305ESS02 "Arrived on site to inspect refrigerator door not closing. Upon further inspection, I found the mullion not making good contact with the pivot plate. I adjusted the mullion and tested and it’s catching the pivot plate as designed. No water leaks observed during service, job completed."
Wesley P.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite and tested unit for leaking and found gasket out of place only and no evidence of current leaking. Secured existing gasket to repair. Advised customer on findings all checks good. Was advised that leak could be from sink issue.
Brandon C.
COOKTOP WHIRLPOOL WCE77US0HS01 "Arrived on site for customer complaint of front right burner not working, found faulty switch. I replaced switch."
Richard P.
WASHER WHIRLPOOL MVWB765FW3 "Arrived onsite for the washer not filling up with water. During testing found that the water valve is no good. Will need to order parts. ; ordrng 1 W11165546 (valve)"
David Z.
REFRIGERATOR WHIRLPOOL WRF535SMBB00 "Arrived onsite to diagnose refrigerator with crisper drawer that was cracked. Examined unit and draw and found drawer was warped causing it to crack, along with the center rail. Replaced crisper drawer and center rail and retested. All is now working as designed. Call complete."
Tyler B.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived to inspect unit not making ice or dispense water, found unit was not fully bled through water dispenser. Was AB,e to bleed and tested properly. Found ice maker fill tube froze, was able to cleaner and fill ice maker. No leaks on site"
Brandon C.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to replace evaporator cover and control, I replaced parts, unit tested good.
Luis M.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for water complaint. Tested dispenser no water flow,disconnected tubing entering reservoir,good water flow diagnosed frozen water tank. Reconnected tubing to water tank recommended options to defrost water tank. ; used 1 WP2300868 (FITTING) from stock"
Richard P.
WASHER MAYTAG MVWB835DW1 "Arrived onsite for the washer with burning smell. During testing found that the drain pump is running continuously causing the pump to get hot causing the smell. Upon inspection found that there is a lot of oil coming from gear case as well. All wire connectors looked good found no burnt wires. Will need to replace rotor,stator,drain pump,gear case, clutch
Richard P.
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Arrived onsite for the refrigerator not cooling. Replaced compressor and dryer and added 4.16oz of Freon. Refrigerator tested good and good frost pattern. Complete
Wesley P.
COOKTOP WHIRLPOOL WCE55US0HS01 Arrived onsite and found cooktop cracked. Replaced cooktop. Unit is now operating as designed. All checks good.
Tyler B.
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Arrived to inspect unit not making ice, found ice maker would not rotate. Found ice maker was replaced 6 months ago. Removed and replaced the ice maker and tested properly."
Brandon C.
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of control panel not working, I replaced control panel, unit tested good."
David Z.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site to diagnose one refrigerator building frost in the FC, and RC with some condensation. Performed diagnostic on both compartments. Found FC door was not closing and resulting in a large amount of frost building. Right side RC door gasket was folded, allowing for a gap where the door closes. Melted down all ice in FC and retried door. Found door is now properly closing. Did see a gap on the top side of the FC door gasket. Was able to heat and mold the gasket to close. Was able to heat and mold the right side RC door gasket as well, and door now properly seals. Customer also informed me the water dispenser doesn’t dispense much. Found reservoir frozen, and a slight drip from the filter head, but should not stop it from working. With the air leaks sealed up and the fridge going back to normal, advised to defrost RC to thaw the reservoir. If FC starts leaking again we would need to return with slides and brackets. If customer still has i
David Z.
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to diagnose microwave that had an issue with the clock display. Found hay the display had a bad pixel / digit, causing the 2nd digit to almost always be stuck on 8. Called tech line to find correct part # to replace the display board. PER STERLING AT TECH LINE - the UI Control board is segmented and can be broken to install the pieces in the proper areas. So the display board will disconnect from the board and can be installed. This is the repair we need to make, so board needs to be disconnected / split, and this is as designed. Will bring UI board and main control.;
Luis M.
REFRIGERATOR WHIRLPOOL KSSC42FTS18 "Arrived on site to install parts from previous diagnosis. Replaced compressor,installed a heat exchanger,replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. AUTHO AUTHO for labor KQ7BJ00NL2"
Scott M.
WASHER MAYTAG MVWC565FW1 "Arrived on site for washer not starting . Unit was unplugged . Plugged washer in and drain pump was in safe mode ,kept running . Reset unit . Ran diagnostics,only error code was over suds . Unit ran diagnostics wash normally , no drain issues present . Did instruct customer on soap usage and also to use the clean cycle periodically. No water leaks detected at time of service. Job complete ."
Noah D.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher for not filling with water, replaced water valve and switch and tested with no water returned checked water at line and found restricted water flow to unit. Instructed customer to have valve checked for operation. Complete"
Wesley P.
REFRIGERATOR KITCHENAID KFIS29BBMS02 Arrived onsite and found unit had been turned off for days. Prior report indicated hi 50f in both compartments and a ball of ice on the freezer Evap. Diagnosing as week compressor and possible coolant leak. Ordering dye dryer and compressor to repair. ; ordrng 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10276644 (compressor) and 1 WPW10143759 (dryer)
David Z.
REFRIGERATOR WHIRLPOOL ET22DMXBN00 "Arrived on site to diagnose refrigerator they had a broken door handle, made an occasional squeaking noise and had water pooling in the bottom of the RC. Performed diagnostics and checked for source of noise. Noise didn’t repeat when I was there. Door handle part is discontinued. The pooling water in the RC is the result of ice building in the top of the RC where the separator for the FC and RC meets I’m the rear of the compartment. The seals for the compartment separator are no longer holding and as a result have created an air leak. The plastic is brittle and the sealing foam is extra hard, and will make any kind of attempt to repair result,in more damage. Parts are not available for any of the compartment separator pieces.; ordrng 1 2157255 (DIFFUSER GASKET) and 1 2159734 (GASKET) and 1 2172896 (INSULATION)"
Kevin B.
DRYER MAYTAG MED8630HC0 "Arrived on site and inspected dryer and found door is damaged, replaced door and confirmed it is operating properly, job complete"
Al R.
REFRIGERATOR WHIRLPOOL JFC2070KRS Arrived to inspect French door refrigerator cooling issues.Found the thermistor and HV control will need to be replaced.Ordering the thermistor kit and rail mullin and will return with the HV control.Needs more work.; ordrng 1 12002355 (THERMISTOR KIT) and 1 WP12722803B (RAIL MULLIN )
Noah D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Arrived on site to inspect gasket for frost issues, upon inspection found the upper part of gasket misshaped and causing frost buildup. Replaced gasket and checked for air gap no leaks found. Complete"
David Z.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Arrived on site to diagnose refrigerator that was making a loud ticking noise. Performed diagnosis to find source of noise. Could not hear on the side, but could hear coming from rear of unit. Pulled out unit and found the source of the noise to be tape securing the hoses to the bAck/ labels in the rear that were crinkling when airflow was going over them, and the design of the cavity actually made the sound echo and amplify. Removed loose and detached tape and secured labels and retested unit. No more noise is coming from the rear. All is working as designed. Call complete."
Tyler B.
WASHER MAYTAG MVWB835DW4 Arrived to inspect unit with LF error and customer stated she would have to power on unit by turning knob and power button not working. Replaced console and was able to get into diagnostics and test mode and found valves to be jammed. Removed and replaced housing and tested properly
Jonathan M.
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site for a washer that has a locked lid and won’t turn on. Inspected unit and work area. Placing an in-service diagnostics and found an F1 E2 (main control fault), F8E1 low/no fill), F0 E2 (over suds), and F2 E1 (UI stuck Key). Tested the full motor circuit and found the motor within range. After several checks, found the control was at fault.
Brandon C.
WASHER WHIRLPOOL MVWX655DW2 "Arrived on site for customer complaint of water in detergent trays after cycle, and making noise during spin cycle. Found detergent dispenser is working as designed, explained to customer of use and care. Found piece of old washer under the unit causing noise during spin. I calibrated unit, tested good."
Wesley P.
COOKTOP KITCHENAID KICU569XBL26 Arrived onsite and found unit operating completely dead. Replaced both modules and UI. Programmed and powered on. Unit is now operating as designed.
Kevin B.
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Arrived on site and inspected microwave oven combo and found interior light bulb has failed. Also found multiple saved error codes of F6E0, took pictures customer is also experiencing Microwave power relay showing occasionally on display, spoke with techline and they recommended replacing control board, control panel, and light bulb. 7727868063; ordrng 1 W10886919 (lmp-basles) and 1 W11033422 (interlock) and 1 W11261165 (CONTROL BOARD ) and 1 W11299282 (UI)"
Al R.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Arrived to inspect ice maker issues.Removed and replaced the defective ice maker.Reassembled and unit tested as designed.
Lou S.
WASHER LG WT1001CW "Arrived on site to install previously diagnosed and ordered part. Due to the drain pump failure, I removed and replaced the drain pump and tested in diagnostics. Unit operated as designed. No water leaks observed during service, job completed"
Jacob S.
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Arrived onsite for door gasket to unit being damaged. Gasket is pulling away from the door. Ordered new door. Office to reschedule.; ordrng 1 LW10912374 (dor-fip)
Jonathan M.
WASHER MAYTAG MVWB765FW3 "arrived on site for washer that is producing an LS code. Inspected unit and work area. Placing it in service diagnostics and found an F0 E3 (overload), F0 E4 (spin limited by water temperature), F8 E1 (long/no fill), and F3 E2 (inlet water temperature fault) error codes. Ran unit through manual Phil test and found the cold water valve buzzing but not drying in water. Replaced housing and tested unit. Unit is working as designed. complete."
Jonathan M.
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer that will not complete cycles. Inspected unit and work area. Placed unit and service diagnostics and found an F7E7 (motor did not reach target RPM), F2 E1 (UI stuck key), F8 E3 (overflow condition), and F9 E1 (long drain) error codes. I called Techline and spoke to Andrew SR# 7727867625. He advised that the drain hose was causing the F7 E7 and F9 E1 codes. He advised that oversuds for the heavier items could have caused the overfill due to the sensor not being able to recognize the fill level. I advised customer about what he said and she advised that she uses the powered for heavier loads to help make sure it gets out all the stuff out of the blankets. Unit is working as designed. Call complete."
David S.
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site for water leaking into the fridge from the freezer. I found the fill tube damaged and leaking water when making ice. The fill tube that came with the kit will not work. I am ordering the fill tube W11292468 to complete the repair. Rescheduled for .; ordrng 1 W11292468 (fitting)
Eman J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived onsite for refrigerator freezer door not sealing. Tested system, found gasket faulty. Re work gasket. Door is sealing properly. Ice build up in the railing caused them to bow out. Ordering bracket left WPW10284684, bracket right W10284685, slide W11265130, rail left WPW10516603, rail right WPW10516602, slide W11265130, shaft W11028221, gear 12002497. Scheduled customer for Friday may 22; ordrng 1 12002497 (gear (left)) and 1 W10284685 (bracket( RIGHT)) and 2 W11028221 (shaft)s and 1 W11265130 (slide) and 1 W11265130 (slide) and 1 WPW10284684 (bracket( LEFT HAND)) and 1 WPW10516602 (slide rail (rht frz)) and 2 WPW10516603 (slide rail (lft frz))s"
Luis M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site to install parts previously diagnosed. Replaced evaporator and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Checked compressor and freezer compartment no traces of dye in both compartments."
Kevin B.
WASHER LG WM3370HWA "Arrived on site to replace control recommended by LG tech line. After replacing control tested unit and found it filling the drum over half way full. The pressure hose, pressure switch and control have all been replaced. There are no more recommended repairs for this issue.
Noah D.
ICE MACHINE WHIRLPOOL KUIX305ESS1 "Arrived on site to inspect Icemaker for no production, upon inspection found The on Nd off button blinking indicating a failed bin thermistor, replaced thermistor and tested. No problems found and ice production began. Complete"
Jacob S.
DISHWASHER WHIRLPOOL WDF550SAHB "Arrived onsite to replace part. Customer said the unit is working properly a few days after the original fix. Tested unit. Found unit was working properly. Customer said that the spray arms looked like they ere not spraying properly. Checked spray arms, had food stuck in them. Removed food from spray arms. Tested unit. Unit test good. No leaks at this time. Job complete."
Noah D.
ICE MACHINE WHIRLPOOL GI15NDXXB1 "Arrived on site to inspect icemaker and install water level sensor, installed sensor and all functions returned with no leaks. Evap started frosting and recirculating pump worked. Job complete"
Andy B.
RANGE WHIRLPOOL WFG525S0JS0 Arrived on site for range damage panel. Inspected and found damaged panel. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Noah D.
WASHER ROPER RTW4640YQ1 "Arrived on site to inspect washer for bouncing and issues spinning, upon inspection found the tub ring broken and a motor relay error code. Ordering control as well as tub ring. Will need autho. Office to reschedule ; ordrng 1 W10215107 (TUB RING) and 1 W10484681 (CNTRL )"
Robert J.
WASHER MAYTAG MVW7230HC0 Arrived on job for complaints of damaged parts. Found the bezel and latch damaged not locking. ; ordrng 1 W11215091 (BEZEL ) and 1 W11394572 (LATCH )
Richard P.
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the range RR burner not lighting. During testing found that the cap was causing the issue. Replaced rr cap and burner worked good. All burners tested fine complete
Jacob S.
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived onsite for unit not washing. Tested unit. Found that sump and motor was not responding. Ordered parts. Rescheduled with customer.; ordrng 1 W11305296 (cntrl-elec)
Tyler B.
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for bracket replacement. Removed and replaced the bracket and tested properly, door now sealing evenly"
Scott M.
RANGE WHIRLPOOL WMH31017HS4 Arrived on side for microwave heat too much. Wave guide checked normal . Ran temp check with two cups water . Took temp with prob . Temps were right in Whirlpool specs . No other issues .job complete .
Paul R.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for a refrigerator not cooling in either compartment again. Mr stated the heard a noise like an air leak and a few hours later it started warming up. I checked the sealed system with a UV light and found the factory solder joint between the steel condenser line and copper tube that goes to the compressor had failed. I cleaned the dye up and soldered the lines. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 5.3 oz’s of R134A. The unit is cooling down and working as designed. Call complete.
Al R.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Arrived to inspect French door refrigerator not cooling.Customer advised she has AHS.I called the office and spoke with Erika.She provided me with the number to AHS for customer to get call dispatched.No work preformed
Robert J.
REFRIGERATOR KITCHENAID KFIS27CXMS5 Arrived on job for complaints of mold on door strip. Found the mullion not working properly. Ran diagnostics and found mullion not heating. Ordered mullion. ; ordrng 1 WP12722815AP (rail-mulln)
David S.
DISHWASHER KITCHENAID KDFE104DSS1 "Arrived on site for dishwasher not running. I inspected the 7nit and work area. I found error codes F6E4,F4E3, F6E1, F8E2. I found a spoon and fork under the float switch not allowing the tube to fill with water. I cleared the fault codes. I removed the, both and ran the unit through a test cycle. Unit operated as designed, no error codes found at the end of the test cycle. Job complete."
Wesley P.
RANGE WHIRLPOOL WFE505W0HB1 Arrived onsite and replaced the block. Unit is now operating as designed. Advised customer on repair.
David Z.
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site to diagnose icemaker not making any ice. Performs diagnostic on unit. Ran test 120 for door icemaker test. Unit did not move and timed out. Went to replace icemaker and found new icemaker was both broken and also not the correct part, found no engineering digit present. Updated model #. Ordering correct part, W11262316. ; ordrng 1 W11262316 (icemaker)"
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for refrigerator that won’t close the filter cover. Inspected unit and work area. Found filter base cover not making connection with the housing. Replaced filter base cover and adjusted the filter base bracket. Filter cover now closes and opens properly. Unit is working as designed. Call complete.
Lou S.
VENTHOOD GE CV966T3SS "Arrived on site to inspect venthood lights not working. Upon further inspection, I found the lights flickering as if they had a bad connection or a short in the harness. I verified voltage to the transformer and from the transformer and voltage was good. While testing the lights, the left light harness fell into my hand. I found that the harness connection to the transformer had come undone. Being as the connections are soldered to the transformer, the transformer will need to be replaced. I am ordering transformer and two (2) bulb assemblies, CNOTE-LSO PER CUSTOMER REQUEST & CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. Office to schedule return service due to lights being out of stock. ; ordrng 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 WB17X10031 (transformer w/harnes) and 1 WB25X27226 (lamp asm)"
Robert J.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to install fitting. After replacement test operation all functions working properly. No leaks detected at time of service.
Al R.
WASHER WHIRLPOOL MHW5630HC0 "Arrived to inspect front load washer not washing.Unit wouldn’t even fill.Ran diagnostics test mode and unit never completed test mode.Called Whirlpool Tech line and spoke ED SR#7727871754Unit will need a control.
Paul R.
OVEN WHIRLPOOL KSDG950ESS1 "Arrived onsite for a range with a burning plastic or chemical smell coming from the oven when it’s in use. I found L2 at the terminal block not tight causing the cord, terminal block, and suppressor to get hot and damaged. Ordering 6EA. WP7103P027-60 NUT, WP8203546 BLOCK-TERM, W11226497 CORD-POWER, & W11175842 SUPPRESSOR.; ordrng 1 W10246624 (BLOCK,TERMINAL ) and 1 W11175842 (SUPPRESSOR) and 1 W11226497 (CORD-POWER) and 6 WP7103P027-60 (NUT)s"
Al R.
DRYER LG DLE5977B Arrived to inspect loud dryer operating noises.Confirmed and found the rollers to be defective.Replaced all 4 and reassembled the unit and unit now operates as designed.Job complete.
Lou S.
WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics show error code F8E1-failed valve. Cleared the code and continued with testing. Unit operated as designed. I placed the unit back in diagnostics and tested the valves on the tests 1-3. Unit shut off when the sensor detected the correct water fill. I removed the sensor tube from the sensor and blew through it and could hear water bubbling at the other end. Reattached the sensor tube and ran one more diagnostics test. Unit continues to operate as designed. Customer advised they have a water softener system. I made recommendations for use & care as well as detergent uses. No water leaks observed during service, job completed."
Richard P.
DRYER ELECTROLUX EFME617STT0 Arrived onsite for the dryer not working properly. Installed new control boards that was ordered. Complete
Lou S.
REFRIGERATOR JENN-AIR JS48PPDUDB16 "Arrived on site to install previously diagnosed and ordered parts. Due to the left FC door not closing properly and frost building up at the top of the FC section, I removed and replaced the entire top left hinge assembly including spring. Tested the door and it is closing properly and sealing at the top as designed. No water leaks observed during service, job completed."
Richard P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived onsite for the refrigerator not cooling. Performed service pointer w11092686e for evaporator freezing up. Adjusted evaporator and replaced drain pan added permagum under drain pan to prevent from bowing up. Customer also complained about ice maker not working as well. Tested ice maker and it passed but ice maker started to leak after the fill test. Will need to replace ice maker. ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
Jonathan M.
WASHER WHIRLPOOL WTW7000DW4 "Right on site for washer that won’t start a cycle. Inspected unit and work area. Customer advised that the issue is with an LS code and it’s not completing the cycle. Place unit and service diagnostics and found an F3 E2 (inlet water temperature fault), F0:E3 (overload), F8 E1 (low/no fill), F2 E1 (UI stuck button), and F0 E4 (spin limited by water temperature) error codes. Ran unit through a manual fill test and found the cold water valve not drying in water but buzzing. Replaced water valve with valve from truck stock and tested unit. Unit is working as designed. Call complete."
Noah D.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
David S.
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for damaged panel. I inspected the unit and work area. I found the control panel damaged. I replaced the damaged control panel it’s a new one. Job complete.
Scott M.
MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site for scratch on door . Replaced microwave door . All checked normal job complete .
Eman J.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site to install previous diagnosed parts. Replaced gasket. Notice that door is warped going to order a new door LW10912374. Office will reschedule ; ordrng 1 LW10912374 (dor-fip BLACK)
Richard P.
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the oven not working. During testing found that the bake and broil functions will not work. Found faulty control board. Replaced control and bake and broil tested good. Complete
Wesley P.
DISHWASHER AMANA ADB1400AGS1 Arrived onsite and found unit still not dispensing any rinsaid. Spoke with Bryan at techline and was advised to replace control dispenser and main harness all together.
Noah D.
REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Arrived on site to inspect fridge for leaks in freezer and fridge, upon inspection found the ice sheet in freezer that usually is caused by a leaking Icemaker, replaced Icemaker and retested, no problems found. If problem persists will need to check evap defrost. Complete"
Andy B.
MICROWAVE WHIRLPOOL GH5184XPS7 Arrived on site for microwave handle cover broken. Inspected unit and found all is functional and that broken parts is cosmetic. Was instructed by office that it is not covered by warranty as it is cosmetic and not functional issue. No repairs are to be done at this time. Instructed customer on use and care and practice for best performance.
Andy B.
WASHER MAYTAG MVWB765FW3 Arrived on site for washer clicking noise. Tested and inspected unit and found abnormal noise. Checked for error codes and found F7-E9 locked rotor error code. Found failed Rotor. Ordering needed part as well as associated parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 W10734521 (slider) and 1 W10909670 (nut-spaner) and 1 W11161960 (agitator) and 1 W11195971 (stator) and 1 W11260238 (rotor)
Paul R.
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for a range that the flames are yellowing to replace the previous diagnose parts. I replaced the regulator and tested the unit. The burners are working as designed. The old regulator had been installed with pipe dope on all of the lines instead of just on the pipe/flare adaptor for the flex hose. There were no gas leaks present at the time of service. Call complete.
Lou S.
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect oven light not working. Upon further inspection, the customer advised that the light works off and on. I removed the bulb and found that it was burnt out. I replaced the bulb and tested and the unit is operating as designed. No gas leaks detected during service, job completed."
Kevin B.
REFRIGERATOR KITCHENAID KSC24C8EYB02 "Arrived on site and inspected refrigerator and found fresh food evaporator drain is clogged, used steamer to clear drain and it is now operating properly. job complete"
Eman J.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for previous diagnosed parts. Replaced stops, tested system. Everything works as designed. Job complete."
Noah D.
REFRIGERATOR KITCHENAID KRFF507HWH00 "Arrived on site to install heater and new tube to fix icemaker issue,replaced tube and fascia and tested fill, no issues found. Job complete"
Jacob S.
REFRIGERATOR JENN-AIR JB36NXFXRW04 Arrived onsite for unit freezing food inside crisper drawer. Tested unit. Found that diffuser door was not shutting. Replaced diffuser door. Tested unit. No issues at this time. Job complete.
Leonardo C.
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit for unit leaking front front panel. Found vent gasket leaking, replaced vent test unit and unit test good job complete"
James C.
VENTHOOD WHIRLPOOL UVL6036JSS0 Arrived on site and tested operation. Found lights flickering when set to low. Verified voltage and correct installation of bulbs. Called tech line and spoke to Brian #7727863996. Unit operating as designed. Flickering is normal for led bulbs. Instructed superintendent of findings. Job complete
Jonathan M.
REFRIGERATOR FRIGIDAIRE FFTR2021TS0 "Arrived on site for refrigerator that was not cooling the refrigerator section. Inspected unit and work area. Found evaporator and drain hole completely frosted over. Found air baffle completely frozen over as well. Tested continuity through the heater and found it within range. Defrosted unit and replaced defrost sensor. Plugged unit ack in and unit is working as designed.
Paul R.
WASHER WHIRLPOOL MVWB765FC2 "Arrived onsite for the washer to replace the previous diagnosed parts. I tested the unit and confirmed a bad gear case. The rotor bolt will not budge. I broke 2 impact torx tips trying to remove the bolt. The tub will now need to be replaced also along with the basket the previous tech ordered. Ordering W10734521 SLIDER, W11219115 TUB, WPW10215093 FILTER, & WP90767 SCREW. 2 man job, office to RS.; ordrng 1 W10734521 (SLIDER) and 1 W11219115 (TUB) and 1 WP90767 (SCREW) and 1 WPW10215093 (FILTER)"
James C.
COOKTOP WHIRLPOOL GCI3061XB00 Arrived on site and tested operation. Found f47 error. Verified wiring to ui and found reversed. Corrected wiring and found display not turning on. Tested fuses and found thermal fuse to left side of unit has failed. Unit will need new harness to repair. ; ordrng 1 WPW10328397 (harns-wire)
David S.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Arrived on site for freezer light not coming on. I replaced the freezer switch and the led module with new. The light came on and off when the switch was being engaged. Unit is operating as designed. Job complete.
Scott M.
WASHER MAYTAG MVWB855DC3 Arrived on site for washer leaking . Found small crack around heating element . Ordering outer tub and heater if needed and responsible for crack . No other leaks detected at time of service.please call to set return ; ordrng 1 2HRS and 1 W10512164 (tub-outer) and 1 WPW10325894 (heater)
Al R.
BUILT-IN M/W JENN-AIR JMDFS24GS0 Arrived to inspect microwave not heating.Confirmed the complaint and removed and replaced magnetron.Reassembled and unit tested as designed with 2 min water cup test.Job complete
Scott M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for dispenser dripping . Door connections are normal . Found filter head would leak when filter was removed . Ordering filter head . Please call to set return visit . No other water leaks detected at time of service.; ordrng 1 W11346622 (FILTER HEAD. )
Leonardo C.
OVEN WHIRLPOOL WFG525S0JS0 Arrived on site to test unit for unit not getting to temp. Found unit off by 15° calibrated oven to +15 test unit and unit test good job complete.
Andy B.
RANGE GE JGBS20WEA1WW "Arrived on site to install previously diagnosed burners. Removed failed parts and replaced with new with some improvement but still is not operating properly. Ordering orfices. Instructed customer on being careful if using unit and on safety. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 4 WB28K10033 (orfice, natural)s and 4 WB28K10376 (gas range orifice)s"
James C.
DRYER WHIRLPOOL MEDB855DC4 Arrived on site and tested operation. Found unit operating properly. Found vent cover on outside roof clogged not allowing for proper air flow. Instructed customer that the vent will need to be cleaned to correct drying issue. Job complete
Robert J.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no ice production top icemaker no water dispenser. Found the freezer icemaker working. Test door switches all good test dispenser switch good. UI not working properly. ; ordrng 1 W11387387 (UI CONTROL )
David S.
DRYER WHIRLPOOL MEDC465HW0 "Arrived on site for dryer making a humping noise. I inspected the unit and work. I found the drum was slightly out of shape and the guide wheels were showing damage. I replaced the drum, guide wheels, belt, tensioner pulley. I tested the unit, the unit operated as designed. There is no more noise. Job complete."
James C.
DRYER WHIRLPOOL MEDB855DC4 Arrived on site and tested operation. Found unit operating properly. Found vent cover on outside roof clogged not allowing for proper air flow. Instructed customer that the vent will need to be cleaned to correct drying issue. Job complete
David S.
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site to install previous diagnosed parts. I removed the damaged tracks and replaced with new. I also removed the damaged adjusters and replaced new. I tested unit operation and all tested good. Unit operates as designed. No water leaks detected.
Tyler B.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived to inspect unit with ice build up in freezer, found water coming from cracked ice maker. Was able to replace and test properly"
Paul R.
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for a washer with wet clothes at the end of a cycle. The customer stated the unit does drain but it’s not spinning out. I checked for stored error codes and found an F7E6 & F7E7. I tried running the auto diagnostics test and found the unit only starting to agitate in one direction and it only bumping in spin and stopping. I tested the motor drive circuit rom the control and found it good. I replaced the control, ran a calibration cycle, and the auto diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete."
Kevin B.
REFRIGERATOR GE GSL25JFPABS "Arrived on site and inspected refrigerator and found evaporator is not defrosting, will need to bring back all defrost components to correct issue. Customer is aware freezer will need to be defrosted. ; ordrng 1 NEEDS (DEFROST ) and 1 WR09X10050 (gas damper) and 1 WR50X10068 (thermostat defrost) and 1 WR51X10055 (heater,defrost) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10025 (sensor,temp ff) and 1 WR55X10942 (bd asm main control) and 1 WR60X10074 (motor,evap fan) and 1 WR60X10209 (motor dc cond fan) and 1 WR60X24484 (blade conf fan asm)"
Robert J.
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on job to replace fan for convection and washer. After replacement test operation heat to 425.
Luis M.
REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Arrived on site for refrigerant leak. Replaced evaporator and filter drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Inspected compressor and freezer compartment for due,no traces of dye found."
Eman J.
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived onsite to install previous diagnosed parts. Replaced support, tested system. Everything works as designed. Job complete."
Wesley P.
REFRIGERATOR AMANA AFI2538AEQ3 Arrived onsite and replaced valveUnit is now filling properly.
Robert J.
REFRIGERATOR KITCHENAID KSRG25FKSS04 "Arrived on job to install parts from previous technician. Replaced defrost bi-metal found fan terminal damaged and heater good. Ordered fan motor and return heater. ; ordrng 1 4389144 (motor,evap.fan)"
Al R.
WASHER MAYTAG MVWB835DW0 Arrived to inspect washer washing issues.Found the wash plate is defective and will need replacement.Customer advised she would purchase one.Job complete
Andy B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for refrigerator still dripping water and collecting. Tested and inspected unit and found failed left RC door not insulated properly allowing condensation and freeze up. As well as failed ice maker and ice box fan. Ordering needed part, office to schedule return trip. 2 hour job.; ordrng 1 SEENOTE (2 HOUR JOB ) and 1 W10757550 (dor-fip ss)"
Andy B.
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range noise when using convect bake. Tested and inspected unit and found failed fan. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Eman J.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived onsite for dishwasher not washing. Tested system got error code 4,3 failed motor. Replaced the pump and motor. Tested system found that motor works but fuse tube needs to be replaced ordering feed tube W10671930; ordrng 1 W10671930 (tube-feed)"
Kevin B.
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and inspected dishwasher and found right track has failed replaced both tracks and upper rack is now operating properly. Ran a diagnostic cycle and everything passed. No water leaks detected at time of service, job complete"
Jonathan M.
FREEZER WHIRLPOOL WRT518SZFB00 Arrived on site for hydrator that’s not cooling either section. Inspected unit and work area. Found an ice ball at the top of the evaporator that where it hooks onto the steel line all the way down past the thermistor. Removed ice block and checked for frost pattern. Found no frost pattern developing on the evaporator. Found only frost pattern up to a certain point and then stopping. Took off back cover and tested amp draw. Found unit pulling .503 A. Spoke to PR and was advised this was either a leak or a restriction. Ordering sealed system parts and thermistor to complete repair and office will need to contact customer about reschedule date due to the compressor being out of stock.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WPW10384183 (thermistor) and 1 WPW10507886 (compressor)
David S.
DRYER FRIGIDAIRE LEQ7000ES0 "Arrived on site to install previous diagnosed parts. I installed the spring and light pipe. I powered the unit on and still getting an error F68. I found the key stuck inside the control and not releasing. I am ordering a control 134557200NH, CNOTE authorization to repair the unit. ; ordrng 1 134557200NH (UI CONTROL) and 1 CNOTE (AUTHORIZATION )"
Robert J.
WASHER WHIRLPOOL WFW95HEDC0 Arrived on job for complaints of noise found that rear bearing going bad cause of noise. Also stabilizers bad.
David S.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site for microwave light not working. I inspected the unit and work area. I found the light not working. I replaced the light and it still wouldn’t come on. I tested voltage to the transformer and found voltage going in but no voltage coming out. I am ordering a transformer W11238401, and 4 switches W10211972 just Incase..; ordrng 4 W10211972 (switch)s and 1 W11238401 (transformr)"
David Z.
DISHWASHER BOSCH UNKNOWN Took pictures of the unit to help identify it if parts are needed in SD quick pic. Performed diagnosis on the unit and it basically acted like it was frozen In a cycle with standing water. Reset the unit from the console to get it to drain. Once it drained I power cycled it and was able,to get cycles to start normally again. Likely the door was opened mid cycle and not resumed. All is now working as designed. Call complete."
Kevin B.
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site and inspected washer and found hot and cold water are operating properly. Ran all functions in manual diagnostics and everything passed. Customer says builders plumber said washer needed to be serviced. Customer wasn’t having a negative experience with the washer. No water leaks detected at time of service, reported to techline 7727870743"
Jacob S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for door damage to unit. Looked at door. Saw damage on door. Replaced door. Tested unit. Unit test good. No issues at this time. Job complete
Paul R.
REFRIGERATOR LG LFX33975ST/03 Arrived onsite for a refrigerator that wasn’t defrosting in the FC. I tested the sensors and all had good resistance readings. I found the defrost heater good. I went into diagnostics and the control would not go into 33 33 and force defrost. I changed the main control. Call complete.
James C.
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Arrived on site and installed new receiver and emitter. Tested operation and found unit working properly. Job complete
Robert J.
ICE MACHINE KITCHENAID KUIX335HPS00 Arrived on job for complaints of pan overflow. Confirmed not sensing water level. Replaced pump with sensor. Test operation and now water stops at correct level. No leaks detected at time of service
David Z.
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site to diagnose oven customer was not able to run, with light stuck on. Performed diagnostic. Found touch panel in center was responsive, but none of the outer buttons were. Power cycled unit to retest. Once unit was power cycled, everything started working as normal. Showed customer where her outdoor fuse box was and how to reset. Unit had no error codes. Advised customer to connect unit to WiFi per whirlpool recommendation on WiFi enabled units. Informed customer only other repair we can make is to replace the console in the future if issue persists.
Luis M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for no lights diagnosed defective leds installed new leds powered unit on all leds working. As designed.
Robert J.
REFRIGERATOR GE DSD26DGWABG Arrived on job to replace heater. After replacement test operation all functions working properly. No leaks leaks detected at time of service.
Luis M.
REFRIGERATOR MAYTAG MRT118FFFH04 "Arrived on site for no cool. Removed evaporator cover found no traces of dye on evaporator or tubing,removed compressor cover found no traces of dye on tubing,checked joints found cap tube broken in cabinet called tech support ran video chat to verify broken cap tube per tech support not repairable and whirlpool will reach out to customer within 24hrs file #7727651265"
Kevin B.
WASHER WHIRLPOOL WFW92HEFC0 "Rived on site and inspected washer and found detergent dispenser is not siphoning detergent into wash. Reset plunger in dispenser and it has improved.
Robert J.
RANGE WHIRLPOOL WFG525S0JS0 Arrived on job for complaints of front left burner not lighting. Found the spark not in correct place due to cracked igniter. Replaced burner head and test. Operation normal.
Chase S.
REFRIGERATOR n/a Reintalled refrigerator. Floor company had left cardboard under the unit instead of the floor skid. The cardboard was difficult to remove and the left rear roller would not go back down during install.
Paul R.
REFRIGERATOR KITCHENAID KRFC400ESS00 Arrived onsite for an ice maker that leaks water in the ice bin. I found the icemaker screws not tight on the bottom plate to the mold. I found the refrigerator leaning forward and out of level causing water to drip out of the front of the mold. I tightened the screws and leveled the unit. I tested the icemaker and found it working as designed. Call complete.
Richard P.
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for the washer drain pump not turning off. Could not run diagnostics because control board was not responding. Drain pump was running. Replaced control board and ran a calibration and washer tested fine. Complete
Brandon C.
REFRIGERATOR WHIRLPOOL GI7FVCXXY01 "Arrived on site for customer complaint of unit leaking, found defrost drain line clogged, I removed clog from drain line behind the unit and defrosted the freezer section with steamer. Unit tested good.
Eman J.
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for previous diagnosed parts. Replaced parts tested system everything works as designed. Job complete.
Andy B.
WASHER WHIRLPOOL MVW7232HW0 Arrived on site for washer loose panel. Tested and inspected unit and found failed clip. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Lou S.
COOKTOP WHIRLPOOL JIC4430XS00 "Arrived on site to inspect cooktop not heating. Upon further inspection, I used some pots to test the unit and the front left burner was interning. I cycled the power and disassembled the unit and found the left front sensor connection not connected all the way. Checked all connections and reassembled the unit. Cycled the power and reprogrammed the unit. Retested and the unit is operating as designed. Demonstrated to the customer that the unit is operating properly and that they’ll have to use the correct size/metal pots in order for the unit to function. Referred them to their owners manual for specifics. Job completed."
James C.
RANGE WHIRLPOOL WFC315S0JS0 Arrived on site and found console dented on top right. Installed new console and tested operation. Unit tests good. Job complete
David S.
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for the microwave making a thumping noise. I inspected the unit and work area. The unit is heating, I ran the unit fan on all setting and heard no noise. I heated a cup of water multiple times on varying times. I could not recreate the sound the unit was making. I found the interlocks failing intermittently, I replaced both interlocks. Unit is operating as designed. Job complete."
David S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not draining. I spoke with customer and they stated the unit is intermittently not draining. I inspected the drain line and found it c,ear of kinks and debris. I replaced the control new and ran the unit through a test cycle. The unit operated as designed. I called techline and spoke with Kathy got sr# 7727847643. Advised them of the situation, techline advised to replace the control. No water leaks detected"
Andy B.
OVEN WHIRLPOOL WFG525S0JS0 Arrived on site for range gas smell. Tested and inspected unit and found all operations appears to be normal instructed customer to contact gas company to check gas fume levels just to be safe and not to use it until then. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.
Wesley P.
DISHWASHER MAYTAG MDBH979SAW1 Arrived onsite and found unit operating as designed but light going out on panel. New panel is defective and trips breaker. Ordering panel to repair. ; ordrng 1 W10811166 (panel-cntl)
Richard P.
WASHER WHIRLPOOL MHW5630HC0 Arrived onsite for the washer not working properly. Installed new control and pressure sensor that was ordered. Washer tested fine and no leaks detected. Complete
Lou S.
MICROWAVE KITCHENAID KOCE500ESS08 "Arrived on site to inspect microwave/oven combo noises in oven section. Upon further inspection, Customer provided a video of the noise and it appears to be one of the fans. I tested the unit on Convection Bake at 325 degrees. Once the unit reached heat, I continued to test and unit never made any unusual noises. Customer baked some cookies on Bake at 350 degrees and approximately ten minutes after preheat, the unit began to make a loud vibrating noise as the convent fan turned on. I cycled the power to the unit and removed and replace the convection fan motor and blade and retested. Unit did not make any noises. I advised the customer that should the unit do the noise again to contact our office. Job completed."
Jonathan M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF2 "Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Customer had unit unplugged for several weeks. Plugged in refrigerator and took amp draw. Found unit pulling .631 A and then dropped to .620. Checked evaporator for frost pattern and found no frost pattern and no refrigerant felt through the line. Ordering sealed system parts and office will need to get authorization for repair. If authorization is given, office will then need to schedule return visit with customer. ; ordrng 1 5303305677 (drier/filter) and 1 5303918284 (evaporator) and 1 5304511982 (COMPRESSOR ) and 1 W10913906 (coupler)"
Noah D.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site to inspect fridge for not defrosting, upon inspection and talking to customer found the back wall was condensating and not defrosting, replaced harness which included bi-metal and thermistor. Complete"
Jacob S.
REFRIGERATOR WHIRLPOOL KBLC36FMS01 "Arrived onsite for unit leaking water, and noise. Tested unit. Found that unit is working as designed. Unit Also leaking from the bottom. Looked at unit underneath. Found that possible the water filter hasn’t been changed in a while and may need a new filter. Couldn’t find any leaks at this time. Job complete.
Paul R.
DISHWASHER GE GDT720SSF0SS "Arrived onsite for a dishwasher not heating. I found the customer had a new floor installed and it was stopped at the front of the dishwasher and not under it. The new floor is 3/4” higher than the sub floor. This caused the dishwasher not to slide out properly so I couldn’t access the heater or the high limit thermostat to test for voltage. I was not able to access the rear feet with the tools I had to raise the feet and move the machine out. Will need to return with an 1/8” and 3/16“ driver adaptors to do this. Will order the likely parts that could be causing the no heat condition. Ordering WD21X22277 KIT MAIN BOARD, WD05X24776 ELEMENT HEATING ASM, & Parts Research/Element Resettable High Limit.; ordrng 1 PartsResearch (Element-Resettable High Limit) and 1 WD05X24776 (ELEMENT HEATING ASM) and 1 WD21X22277 (KIT MAIN BOARD)"
Brandon C.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site for customer complaint of unit leaking inside ice maker section. Found some of the ice cubes not releasing during harvest, I replaced ice maker, unit tested good."
Andy B.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site to install previously diagnosed refrigerator FC door. Upon arrival customer instructed me to inspect door well before installing as they have had issues with doors having scratches, inspected and found damage. Will have to order new door. Customer asked about ice buildup in RC. Tested and inspected unit and found failed defrost sensor and Evaporator Insulation With Fan Assembly. Ordering needed parts. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW10728959 (dor-fip) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Jacob S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite for door not closing correctly. Looked at door. Found rail-mullein not attached properly. Re attached rail-mullein. Tested unit. Unit test good. No issues at this time. Job complete
Lou S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to install previously diagnosed and ordered parts. Due to the unit dialing to defrost, I removed and replaced the FC evap harness/thermistor-placed foil tape & ziptie on the thermistor, replaced UI & HV control. Reassembled the FC compartment and tested and the unit began to cool immediately. No water leaks observed during service, job completed."
Jonathan M.
WASHER MAYTAG MVWB865GW0 Arrived on site for washer that had a broken lid. Inspected unit and work area. Found left hand side lid hinge broken. Replace lead and unit is working as designed. Call complete.
Jonathan M.
REFRIGERATOR MAYTAG MRT118FFFE04 Arrived on site to inspect a refrigerator that is still not cooling. Inspected unit and work area. Removed back cover and evaporator cover and found no leaks. I called Techline and spoke to Kathy and then Mark SR# 7727718875.
Leonardo C.
RANGE KITCHENAID KDRS483VSS03 Arrived on site to test unit for left burner oven off button not working. Found bad membrane replaced membrane test unit and unit test good job complete.
Andy B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Arrived on site for refrigerator condensation. Tested and inspected unit and found small gap between liner and cabinet at door. Added silicone from truck stock. Tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.