Arrived onsite for previously diagnosed part. Installed the new control panel and the panel now shows as designed. Verified a cycle completed and unit operates as designed. No leaks. Call complete. Installed W11325580 CONTROL UI WHITE.

Arrived onsite unit 1023 for dishwasher not filling. I ran a test cycle and unit fills and operates as designed. Pump is good and unit is completing cycles. Call complete. No leaks. No parts installed.

"Arrived onsite for refrigerator not cooling correctly. I found the fan not running. I replaced the fan and turned unit on. Unit now operates as designed. Reservoir was frozen and I detected with ,y heat gun unit dispenses water. No leaks. Call complete. Installed WP2315549 motor evap."

Arrived onsite for damaged panel. Found unit needed lid/top panel. Ordering top. Office to reschedule. 2man. Builder not present for signature. ; ordrng 1 WPW10208373 (Top)

"Arrived on site to replace previously diagnosed parts, I replaced fan motor and control. Unit tested good. Parts used w11496886, wpw10359880"

Arrived on site for noisy dryer . Unit is making a lot of noise when running . Used pads under motor mount W11113654 X2. As well as adjusted feet . Unit is performing normally . No lint build up at time of service. Job complete

"Arrived on site to install previously diagnosed and ordered part. I installed the gearcase and spanner nut and reassembled, calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11551646 W11449841"

"Arrived on site for customer complaint of unit running drain pump constantly. Found issue with control board, I replaced control under S153EB, calibrated and tested, unit tested good."

"Arrived on site to inspect oven not cooling evenly and shattering dishes. Upon further inspection, I placed the unit into service mode and ran component activation and found that all component are operating properly. I ran a test cycle at 350 degrees and monitored the preheat temperature. The oven preheated to the temperature in about 10 minutes. I monitored the cycling temperatures and found the oven was cycling properly. I called techline and went over my findings. According to techline there is nothing further that can be tested in that the oven is testing fine on site and no definitive reason for the shattering glassware and uneven cooking SR. 7742272535"

"Arrived on site for drawer not sliding properly. Upon arrival, found rear brackets detached from the glide. Reinstalled bracket correctly and retested. Applied grease to the tracks and now unit is functioning as designed. No parts needed."

Arrived on site to vacant apartment. Complaint was washer was moving a bunch. Found unit in middle of room. Found shipping bolt still in place. Removed shipping bolt and put back in place. Tested and ran automatic test cycle. Working as designed. Call complete. No parts

"Arrived on site ,replaced both 3rd rack supports and guide frame W11701342,W11701343,W11701341. Upper rack is functioning properly . Unsure on water and drain situation. Didn't run test wash . Job complete"

"Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker fill tube located in the left FC door, being mis-molded and not able to dispense water into the ice tray properly, I removed and replaced the FC door. Also, the ice dispenser coupler and ice bin were removed and replaced due to being broken. I tested the ice maker, and it harvested as designed, but when I tested the fill tube, the water did not flow properly and sprayed over the front left corner of the ice tray (photos). I adjusted the fill tube by placing a tube over the fill tube chute and retested and it filled the ice tray, but overfilled the tray to where once the ice is formed, it will created one slab of ice. I tested the water pressure to find it at approximately 60psi, which is normal. I contacted techline and spoke to Lakey and provided the previous SR number and advised of my repairs, my findings, and temporary repairs. Lakey advised that based on previous repairs and the current same issues, he recommended replacing the HV control and inlet valve and advised that all information will be documented on previous SR#7742000188. Since I had left the residence, I contacted the customer and advised of my conversation with techline and scheduled return service for 09/03/25 AM 1st call. No water leaks observed at the end of service and RETURNING TECH TO REPLACE THE HV CONTROL AND VALVE AND TEST THE ICE MAKER AND FILL TUBE. IF ISSUE OF ICE MAKER FILL TUBE REMAINS (OVERFILL), THEY WILL NEED TO CALL TECHLINE TO DOCUMENT AND GET FURTHER INSTRUCTIONS. ; ordrng 1 W11566891 (HV control) and 1 CNOTE (SCHEDULE AS AM 1ST CALL)"

Arrived onsite for previously diagnosed part. I replaced the gasket and unit now seals as designed and no tears are present. No leaks. Call complete. Installed W10830055 GASKET.

"Arrived to unit 2216 for FC freezing. Upon arrival, confirmed frost buildup on FC evaporator cover. Ran diagnostics and found thermistor open failure and heater will not turn on. Next technician to replace, thermistor, UI and control at the same time, rerun diagnostics and make sure heater comes on. Ordering W11518204 UI. Maintenance superintendent agreed to unplug unit 24 hours before arrival. They cannot have it unplugged more than that. No parts replaced. No water leaks detected at this time. Customer agreed to reschedule Sept 2nd ; ordrng 1 W11518204 (UI)"

"Arrived on site to replace previously ordered part. Upon arrival, confirmed F3E1 code. Proceeded to replace W11608056 control. Ran calibration and diagnostics and found no issues. Unit is functioning as designed. No water leak detected at this time."

Arrived on site to diagnose unit for no power.Verified outlet voltage at 120V with proper polarity. Inspected the unit and found the cavity fuse open at the filter board. Tested door switches and found one switch intermittently sticking between open and closed positions. Cleaned and freed the switch to ensure proper movement. reassembled the unit. Replaced the fuse. Tested operation and confirmed the unit is powering on and functioning as designed. Job complete.

"Arrived on site to replace previously diagnosed parts.Removed the unit from installation and disassembled to access internal components. Replaced the high-voltage transformer, high-voltage capacitor, diode, magnetron, and fuse. Verified all wiring connections were secure. Reassembled the unit and reinstalled it. Ran multiple test cycles and confirmed the unit is heating properly and operating as designed. Job complete."

Arrived on site to install previously diagnosed and ordered parts. I installed the upper and lower control and resembled and tested the oven. The oven is now operating as designed. W11598200 W11448962

Arrived on site to install previously diagnosed and ordered part. I installed the drive belt and reassembled and tested the dryer. I found that the dryer Itself is operating as designed however I found that the airflow is restricted due to the exhaust venting. I informed the customer that the vents will need to be cleaned asap. W10849499

Arrived on site to install previously diagnosed and ordered parts per previous technician. I installed two RC shelves and I also installed the ui and main control per the service managements team suggestion. I set step 40 (horizontal mullion heater mode) to option 2 heater always on. The customer will monitor. No water leaks observed during service. W10807832 W11753078 W11753082

"Arrived on site to inspect unit for a door that is falling. Tested the unit and confirmed the door is overextending and dropping down almost to the floor when opened. Pulled the unit out to inspect the hinge system. Found that both door springs are intact and properly installed, but the door hinges themselves are overextended and no longer supporting the door correctly. Advised customer that the hinges will need replacement. Ordering new hinges and will also replace the springs during the return visit to ensure proper operation. Unit rescheduled for repair on September 3rd.; ordrng 1 W11612302 (Hinge) and 1 W11612303 (Hinge)"

"Arrived on site to diagnose a microwave reported to be making noise from the blower when running. Tested the unit in place and confirmed a grinding noise coming from the blower area. Uninstalled the microwave and ran the blower with the unit off the wall; the blower operated normally with no abnormal noises. Reinstalled the unit and retested, and the grinding noise returned. Found that when the microwave is mounted, the external vent duct is pressing down on the blower housing, causing contact and creating the grinding noise. This is an installation issue with the venting system, not a defect with the microwave itself. Advised that vent installation be adjusted to prevent pressure on the blower. Unit otherwise tests good. Job complete."

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control per special project s153eb and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11607637"

"Arrived on site to replace previously ordered part. Upon arrival, confirmed 15F increase on the horizontal mullion when de energizing condenser fan motor. Proceeded to install W11159728 insulation strips (2) and lifted door about half an inch. Tested seal and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site to diagnose the unit for having no power. Checked voltage at the outlet and found no power present. Inspected the breaker outside and discovered the breaker was in the off position. Reset the breaker to restore power to the outlet. Tested the unit by preheating the oven to 500?F. The unit powered on, heated properly, and maintained temperature with no issues. Advised the customer to perform a burn-off cycle for 1.5 hours at 500?F to eliminate any odors or residues from manufacturing.Unit is operating as designed. Job complete."

"Arrived on site to inspect oven displaying error code F2E0 Upon further, I entered service mode and observed error code F2E1 and F0E2 (shorted key pad and main control not detecting key pad. I gained access to the control and verified that the wire harness and ribbon connector were in good condition. I replaced the touch panel due to the shorted key pad. I tested the oven and it is now operating as designed. No gas leaks observed during service. W10913685"

"Arrived on site to test unit for handle issues, tested unit found that the door panel is dented around the door handle causing damage to the handle and back support, will need to replace panel, handle and support, ordering part office to reschedule ; ordrng 1 W11579514 (Front door panel) and 1 W11190789 (Handle) and 1 W11505239 (Handle support) and 1 W11229577 (Handle reinforcement)"

"Arrived on site for customer complaint of drain pump running constantly, found issue with control board. I replaced control under S153EB, calibrated and tested, unit tested good. Part usedw11603810"

"Arrived on site for customer complaint of broken lid. I replaced lid, lid tested good. Part used w11259006"

"Arrived on site for customer complaint of drain pump running constantly, found issue with control board, I replaced control under S153EB, calibrated and tested, unit tested good. No leaks. Part used w11603819"

"Unit is not cooling. No frost pattern on freezer evap. Cx states that unit will cool and then stop cooling. Checked drip pan for dye and found none. There was dye in drain pan but it was diluted due to unit defrosting and filling pan. Don't know if dye was for previous repair. There was also dye on the suction line, again not sure if it was from previous repair. Will need a sealed systemtech to come out and check system for pressure and temps. Tech also needs to check mullion and yoder loop, there was condensation on center mullion and it was cool to touch. ; O-emld tckt"

"Arrived on site to replace control under S153EB, I replaced control, calibrated and tested, unit tested good. Part used w11603810"

"Arrived on site to replace control under S153EB, unit tested good. Part w11608056"

"WFES3030RS0 Arrived on site for a range not working. On arrival, I verified the issue when the client preheated the oven then breaker tripped. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. I rewired the ground wire back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct. I took amp draw only oven on it was 14.87. With all the burners and oven on it was 38.95 product works as it's designed. I recommend client to contact home builder if it happens again to replace the gfci breaker also recommend to leave oven on for one hour. Calling whirlpool safety Sr # 7742217182"

"Arrived on site to replace control under S153EB, after replacing unit tested good. Part used w11603810"

"WTW4816FW3 Arrived on site for a washer not starting. On arrival, I ran diagnostic to see if there were any error codes.No error codes appeared , and then I calibrated after that, I ran a test on test mode. All cycles worked great not one issue. The last test I did was in customer mode on quick wash . Washer ran through all cycles, not one issue. The product works as it's designed no parts needed no water leaks visible from the main water supply."

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised up since the previous trip the unit had been making ice just fine but that recently it went a week before ,making ice again. She advised that the unit started working a few days ago and has been making ice ever since. She's advised that she still wanted it looked at because this is the second time it's happened since she bought it. I took temperature of the freezer and found it at 12?F. I found the unit just coming out of a defrost and begin to cool. I found temperature drop to 8? within 3 minutes. I found the ice container full of ice. I did advise the customer that because the unit is working and operating as designed, i could not tell what caused the issue. I did explain that generally, when there's a failure with a part within the machine that it does not work and not work intermittently and usually just fails. I ran through several tests and found everything working and operating as designed. I did advise the customer to keep an eye on the unit and to call back if they have any further issues. Call complete. No parts were installed."

"WTW4816FW3 Arrived on site for a washer with pump running. On arrival I verified issue long drain a failed control board. Service pointer approved repair i replaced the control board, calibrated then tested product is working as its designed no water leaks visible from main water supply."

"Verified noise from blower fan. Removed fan and found metal flashing bent down and folded over. this is causing it rub against blower wheel and making the noise. Installer will need to come out and remove blower fan and cut out metal flashing. It cannot be flooded back the other direction, otherwise it will partial block exhaust vent. Super not on site to sign invoice."

Verified noise when starting unit. Removed bulkhead and drum. Found belt pulley worn out and falling off tensioner. Removed and replaced belt pulley and rolker guides and belt. Advised cx that issues with heating and long dry times are due to her vent being restricted and she needs it cleaned.

Verified strike broken and lid latch broken. Removed and replaced lid lock and strike. Ran auto test and unit functioning normally

Found freezer door off track and not closing. Defrosted freezer and replaced basket gears. Adjusted freezer door and tested door. It closes fine and no gaps on gasket.

"Arrived on site for noise complaint. Unit in a defrost cycle at time of visit, customer played recording loud vibration noise and movement of unit noise stops. Removed compressor cover found tubing rubbing on metal cover,adjusted compressor tubing away from cover reinstalled cover power cycled unit compressor powered on waited vibration noise no longer present"

"Arrived on site for not always making ice,no water dispensing and no ice dispensing. Found ice blockage in chute,removed ice blockage tested ice dispenser passed after blockage removal. No water dispensing can hear water spraying,gained access to compressor compartment found broken water lines,repaired lines with new sections of tubing and connectors tested water dispenser,water now dispensing. Ran icemkaer optics passed diagnosed a defective icemaker replaced icemaker power cycled unit icemaker filled with water. Used 3 WP2300868, wp2256126,2198597; used 1 WP2256126 (Tubing water), and 3 WP2300868 (Connector) from stock"

Arrived on-site for buttons not working. Found the start button isn't responding so I couldn't enter diagnostics. I'm ordering the control ( W11683480 )for return visit. Office to reschedule. Nobody is available to sign. ; ordrng 1 W11683480 (Control)

Arrived on-site for buttons not working. Tenant left a note that said it starts on its own randomly. I couldn't replicate the issue but I'm ordering the control W11683480 for return visit. Nobody is available to sign. Office to reschedule. ; ordrng 1 W11683480 (Control)

Arrived on site to test the unit for not working properly. Tested the unit and found the display unresponsive. Issues with the vent are causing moisture to accumulate around the control and short it out.; ordrng 1 W11683480 (Control) and 1 W11682810 (Vent)

"Arrived on site to test unit for not making ice, tested unit found ice maker unresponsive to diagnostics, replaced ice maker and tested unit is now running as designed no leaks detected job complete installed W11700250"

"Arrived on site to test unit for not working properly, tested unit found failed wash motor, replaced sump and tested, unit is now running as designed no leaks detected job complete installed W11460946"

"Arrived on site to test unit for not working properly, customer stated that lint falls off into the chute, tested unit found lint chute completely clogged with lint, customer stated she has renters in the home and possibly the lint was not cleaned and got clogged, removed lint and tested unit is now running as designed explained to customer that lint needs to be cleaned on ever load so this will not happen again job complete no parts installed"

"Upon arrival, I tested the washer and confirmed it was not operating properly. Diagnostic inspection revealed a broken lid lock and an error code flashing on the control display. The lid lock was replaced, and further inspection identified a damaged harness at the drain pump, which was also replaced. Upon attempting a diagnostic cycle, the lid lock continued to fail to engage. Based on the condition, it was determined that the lid lock had been forcefully broken, resulting in failure of the control board. The control board was replaced, and the washer was retested to confirm proper operation. Unit is now running as designed. Job complete. Installed W11643701,W 11627413,W11670519"

Arrived on-site for burner set to high. Found LR burner wouldn't adjust so I replaced the valve and now it's operating as designed. No leaks detected while on-site. Used w11703401

Arrived on-site for refrigerator making noises. Found the evaporator fan making a vibration noise. I replaced the motor and used sound pads but it's still loud. I'm ordering the 2169142 fan blade for return visit. Office to reschedule ; ordrng 1 2169142 (Fan blade)

Arrived onsite and found unit operating with f3e1 continuous drain. Replaced the control. Unit is now operating as designed. W11608056. All checks good.

"Arrived on site to test unit for no ice production, tested unit found when opening the FC door the light turns off and when closing it turns on, the internal components are not working properly will need to replace switch to test properly, ordering switch rescheduled for 9/3; ordrng 1 W11396033 (FC door switch)"

Arrived on site for no power dryer . Found breaker is tripping when power cord is plugged into outlet . Found terminal block misfired. Corrected wiring. Unit is now tumbling and heating . Job complete

Arrived onsite for damaged door. Replaced door. Took pics. Job complete. Builder not present for signature

"Arrived on site for oven overheating. Found f6e1. Cleared codes and foundntemp on thermistor rising. Found covection heater was heating. Removed from wall andntestl no shorts in heater system. Works fine while out if walll replaced harness connection. Advised customer of findings. Tested and found no shorts to elements, call complete"

Arrived onsite for washer stuck in drain. I found a F3E1 error present indicating pressure sensor failed on the board. I replaced the control and unit operates as designed. No leaks. Call complete. Installed W11603810 CONTROL.

I arrived on site to apartment 2611. Tested and found latch not engaging to start a cycle. Replaced latch and tested. The unit is now functioning properly. Job complete.

Arrived onsite for unit 3310 microwave not heating. Confirmed no heat. Went through testing voltage witah PR and found a break internally in the white wire connection from the transformer to mag thermostat. Will need a new harness for repair. Unable to schedule due to leasing busy preparing for event. Ordering W11685583 harness main. Office to RS.Moved to 3310; ordrng 1 W11685583 (Harness main)

Arrived at apartment 4212 for unit not making ice. I found ice maker not responding. Replaced ice maker and tested. Unit is now functioning properly. Job complete

Unit is in apartment 4710. Arrived on-site or refrigerator door not closing it properly. Found gasket not seated properly. Molded gasket to fit. Door is now closing properly. Job complete

Arrived onsite for unit not washing or draining. I found a F0E5 overload present. Tested unit and found it operating as designed. Customer is overloading and advised on how to load the unit. No leaks. Call complete. No parts installed. Got lease date for warranty. Maintenance not onsite for signature.

Arrived on site for initial leaking from the front. Ran diagnostics checked for error codes none stored at this time. Ran test cycle but could not duplicate leake. Ran quick wash and still no leak customer says it doesn't happen all the times . Followed the service pointer tub ring splashing from fabric softener dispenser. Unit need new tub ring old tub ring is the one in service pointer that says to replace. Replaced tub ring and tested still no leaks custo.er will monitor job completed

Arrived on site for ice maker not producing ice. Inspected unit and found unit is making ice just not enough.Found ice maker arm not functioning properly . Replaced ice maker and tested unit calls for water informed customer to pleas allow 48 hrs to even longer for unit to produce full harvest. No leaks present at this time job completed

Arrived on site for no water. Upon arrival customer stated that her builder already had someone fix issue and no longer needed our services tiday

Arrived on-site to install ordered parts. Found the harness sent washer wrong one I'm ordering W11590868 harness for return visit. ; ordrng 1 W11590868 (Harness)

Arrived on site for drain pump constantly running. Ran diagnostics and found stored error F3 E1 pressure system failure. Replaced control under s code S153eb. Tested and unit is now functioning properly. Job completed

Arrived on-site for unit getting power failure. Found unit is cooling and making ice as it should. Found no error codes.

Arrived on site for unit turning off during cycle. Inspected unit found unit heating custo.er stated 1 cycle will dry all the ay through but second cycle unit will stop using sense dry. Replaced harness at censor and recommended drying larger loads. Customer will monitor job completed

Arrived on site for door seal not sealing .Adjusted door hinge and tried heating up gaskets to get unit to seal bit still can not get proper seal. Unit will need a new door claims approved. Ordering fridge door office to reschedule ; ordrng 1 LW10648584 (Fridge door)

Arrived on site for refrigerator not making ice properly. Found bucket full of ice but ice was misshapen. Replaced water valve. Verified operarion. Call complete.

"Arrived to apartment 6104 for washer not completing cycle. Tested and found control failure causing F3E1 pressure system fault, having drain pump running. Ordering control. Office to reschedule ; ordrng 1 W11607637 (Control)"

Arrived on site for drain pump constantly running. Unit will need a new control. Replaced control and calibrated and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived on-site for burner not working. I verified the issue and replaced the switch but still not working. Replaced the element and now all the burners are working as designed.

"Arrived on site to inspect washer door locked and unit not starting a cycle. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing, and when the cycle was supposed to start, the unit made a tone, and the door lock indicator began to flash, and the door would not lock. I found the diagnostics LED on the control was flashing properly, and the door lock harness was firmly connected, and the harness at the control was firmly connected. I tested continuity to the lock harness and found the red wire open. I inspected the harness and found the red wire was broken free from the molex connector. I reconnected the harness wire and reconnected the harness to the lock and retested the unit. The unit is operating as designed. I retested in a normal cycle mode, and the door is locking properly, and when I paused the unit, the lock unlocked. No water leaks observed during service, job completed."

"Arrived on site to replace previously diagnosed parts, I replaced auger motor and coupler, unit tested good. Parts used w11671282 and wpw10169511"

"Arrived on site for cooling complaint. Frost only on inlet of evaporator, replaced the compressor,evaporator and drier,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good checked frost pattern good. Wpw10143759,w11628587,w11572047"

"Arrived on site for washer Don't start, has to close lid hard, continuously hit start button. Upon arrival, customer states that the dishwasher is the unit not the washer. I updated correct model and serial number on SD. Ran diagnostics and get error codesF2-E1 ui stuck key, F5-E2 door switch stuck closed. Test unit and found Start key is not responding. Ordering control and latch. Office to reschedule ; ordrng 1 W11683481 (Control) and 1 W11647669 (Console) and 1 WPW10653840 (Latch)"

Arrived onsite for unit not draining and dispenser full of water. I found the dispenser siphon hole clogged with fabric softener. I advised the customer to clean it out and mix hot water with the softener to prevent any build up. On the draining and spinning customer stated it was only with blankets I went over loading with the customer as there is a unbalanced load causing the blankets to not spin out properly. I went over use and care and ensure the customer cleans the bellow return holes out. Customer understands and will proceed with my advice. No issues with washer suspension is good. No leaks. Call complete. No parts installed.

"Arrived on site to inspect washer continuously draining unless unplugged. Upon further inspection, I placed the unit into service mode and observed error code F3E1. I checked the condition of the pressure hose and found no obstructions or damage. The control has a failed pressure sensor, which is causing it to drain continuously. I replaced the control and calibrated and tested the machine. The machine is now operating as designed. No water leaks observed during service. W11608056"

"Cx stated that unit it would make a screeching noise during delicate and normal wash. Checked fault codes and found none. Found rotor bolt backed out. Removed rotor, statir and checked slider. Slider was worn, replaced slider and reinstalled stator and cover. Ran load test and no unusual noises."

Arrived on-site for washer not opening. I found the door was locked and the machine wouldn't do anything. I replaced the latch and tried to run diagnostics. Was only getting 14volts at the pump. I'm ordering W11549931 Control and W11755727 Lower Harness for return visit. ; ordrng 1 W11549931 (Control) and 1 W11755727 (Harness)

"WEE515S0LZ3 Arrived on site, nobody home for a range tripping breaker. I spoke with the client on the phone she said the range would trip the breaker. I verified the issue, the power cord was installed incorrectly ,ground wire and neutral wire were connected together. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. Then I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct. I took amp draw only oven on it was 14.67. With all the burners and oven on the amp draw was 39.0. Product is working as its designed. No parts used in recommend client to contact home builder if it trips the breaker. I also recommend to preheat to 500 degrees for one hour. Calling whirlpool safety Sr # 7742225321"

"WEE515S0LZ3 Arrived on site, nobody home for a range tripping breaker. I spoke with the client on the phone she said the range would trip the breaker. I verified the issue, the power cord was installed incorrectly ,ground wire and neutral wire were connected together. I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker. Then I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct. I took amp draw only oven on it was 14.67. With all the burners and oven on the amp draw was 39.0. Product is working as its designed. No parts used in recommend client to contact home builder if it trips the breaker. I also recommend to preheat to 500 degrees for one hour. Calling whirlpool safety Sr #7742225321"

Arrived on site to inspect dishwasher not heating drying dishes. Upon further inspection I examined the heating element and found that it has some corrosion I measured the heating element and measured oL. I replaced the heating element and tested the dishwasher. The dishwasher is now operating as designed. I instructed maintenance on proper rinse aid use and detergent usage. No water leaks observed during service. W10518394

Arrived on site for washing machine that won't drain and has water stuck in the basket. Inspected unit and work area. The customer advised that the unit quit mid cycle and has not unlocked the lid. He advised that they were unable to drain out the water. I tested the unit and confirmed the customers complaint. I checked underneath and found the wire harness had split going to the drain pump. I replaced the wire harness and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.

Cx stated unit was not turning on after power outage. Then unit stated working again but there was a burning smell. Checked thermostats and they were good. Found some lint burnt on heating element. Removed lint fron element and from cabinet floor. Tested dryer and it functions fine with good air flow.

"Cx statedu it would otters off when pressing fan button Checked fan motorb connections and control connections and they were good. Ran fan and all speeds several times and could not duplicate issues. Advised I when cleaning, not to spray anything directly onto surfa e of buttons as thus will cause control to short out Unit working as intended at this time."

Arrived onsite and replaced the power on light. Lights now working. Cuwtomer demonstrated that the right front burner uneven dead space issue had not been resolved by the replacing of the infinite switch. Ordering the right front element to repair. 3193012; ordrng 1 W11259508 (Right front element)

"Arrived on site to inspect dishwasher not running or cleaning. Upon further inspection, I placed the dishwasher into diagnostics and observed error code F4E3. I verified proper voltage to the motor however the motor was not running due to becoming seized. I replaced the motor and sump assembly. I reassembled and tested the dishwasher and the dishwasher is now operating as designed. No water leaks observed during service. W11025157"

Arrived on-site for dryer making noises. After running the dryer for about 20 minutes i heard the exhaust start to rattle but it was very faint. I adjusted it and took a video. Called techline and sent the video. He said this is normal noise. Sr #7742260335

Arrived onsite and replaced cooktop grommet bezzles that had come loose used 3 WPW10559494

Arrived on site for a dishwasher that won't start a cycle. Inspected unit and work area. I found the control lock was turned on and released the control lock. I ran the internet through diagnostics and found no stored error codes. I ran the unit through a diagnostic cycle and found the unit working and operating as designed. I tested the unit in normal operation on a regular wash cycle and found the unit working. I did advise the customer that it appeared that they I accidentally locked their control and showed him how to lock and unlock the control. I did advise that this is normal operation for people who have small children as a safety precaution. The unit is working and operating as designed. Call complete. No parts were installed.

Arrived on-site for oven with no power. Found the 30 amp gfci breaker was tripped. Found no error codes stored so I set to 350 bake. It tripped the breaker about 5 minutes utes in. I disconnected the ground and heated to 500. Max amp draw was 17 amps. I called safety and advisedthe customer to have the breaker replaced. Sr #7742228685

"Arrived onsite and repaired unit with leak. Replaced compressor and added drier and access port. Pulled vacuum and charged to spec. Observed good heat exchange and low side pressure and unit beginning to cool. W11506635, WPW10143759, W11547671"

Arrived on site with parts ordered. Replaced gasketmand OWI sensor. Verified operation. No leaks. Call complete.W11483553