Justin

Appliance Express Rated 4.9 out of 5 stars based on 78 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42FMS00
Near Austin, TX 78730
Justin
Job Details: 01/13/2022
Arrived on site for a refrigerator with no ice production. I jumped the fill to the IM and found it working as designed. I then ran a manual harvest on the IM and found it did not work. I checked voltage while doing this and found the correct 120VAC. This indicates a faulty IM. The customer accepted. I installed the new IM and then tested the unit. I jumped the harvest and fill. I found the unit now running as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP01FLSS1
Near Austin, TX 78727
Justin
Job Details: 01/13/2022
"Arrived on site for a dishwasher with no power. Upon arrival I found the dishwasher was hardwired and on a switch. I found he switch off. Once I flipped it on the unit began working as designed. The customer was unaware they had the switch, and I informed them on how it operates. Call complete."
We serviced a
GE REFRIGERATOR
Model GZS22DGJJFBB
Near Austin, TX 78759
Justin
Job Details: 01/13/2022
"Arrived on site for a refrigerator that was losing cool and not producing ice. Upon arrival the customer stated that the unit will stay cool in the bottom of the FC, but not in the top. They found the same in the RC, and the bottom of the RC was freezing over. I checked temps and found the top side of the RC and FC at about 50?F, and the bottom of both at about 9?F. I gained access to the FC evap and found that the FC evap motor was running very slow. This was not allowing enough cool air to be sucked up and circulated properly. Therefore, causing the lower temps on the bottom, and higher on the top. I also found the unit calling for defrost at the wrong time. This indicates a faulty control, and a faulty evap motor. I also found the FC had a bad LED board. The customer accepted. I am ordering the LED and evap motor. We will return with the control and install all three. Office to reschedule. ; ordrng 1 WR55X26671 (FC LED) and 1 WR60X10307 (FC Evap Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Austin, TX 78759
Justin
Job Details: 01/13/2022
Arrived on site to install previously diagnosed parts. I installed the new ice maker and then tested the unit. I put the unit into diagnostics mode and ran test 120 to run an IM self diagnosis. It passed and harvested as designed. The unit is now running as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Austin, TX 78731
Justin
Job Details: 01/13/2022
Arrived on site for a refrigerator that was not dispensing water. Upon arrival the customer stated that this is his second unit that is doing the exact same thing. I checked the water pressure at the customers wall and found it to high. I lowered it and then tested the unit. The water was now dispensing as designed. Call complete.
Michael Biggs
Austin, Texas
01/13/2022
Justin arrived on time, was friendly and professional. He quickly diagnosed the problem and had the repair done quickly and at a reasonable price
Overall Experience
Austin, Texas
01/12/2022
Jason was very friendly and very efficient. He checked his work and I really appreciated his attitude. I would request him again if I had another service call.
Overall Experience
Sandi
Austin, Texas
01/12/2022
Justin arrived on time, was very efficient in his diagnosis of the problem with our oven and was fast and neat in the repair. My oven hasn't worked this well in years!
Overall Experience
Jonestown, Texas
01/12/2022
Very friendly fixed the Problem in a text melt manner
Overall Experience
Leander, Texas
01/12/2022
Friendly an knowledgeable
Overall Experience