Justin

Appliance Express Rated 4.9 out of 5 stars based on 47 customer reviews

We serviced a
GE REFRIGERATOR
Model GFE28HMHBES
Near Leander, TX 78641
Justin
Job Details: 09/15/2021
Arrived on site to install previously diagnosed parts. I installed the new condenser fan and then tested the unit. The fan is now running as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Lago Vista, TX 78645
Justin
Job Details: 09/15/2021
"Arrived on site for a washing machine throwing error codes. Upon arrival the customer stated they recently had the dispenser motor changed, and that once the error codes are thrown the wash cycle stops. I put the unit into diagnostics mode and found stored error codes F3E1 for water level system error, F8E2 for dispenser system error, F6E3 for communication error to ACU, F8E1 for no water detected. I cleared the error codes. I then ran a diagnostics cycle and found once it started draining the F3E1 error would be thrown. I could not get the error to clear nor the unit to stop draining. I unplugged it and plugged it back in several times, and no change. I then gained access to the pressure hose and air trap. I found no debris, suds, or kink. I gained access to the control and found 5VDC going to the pressure sensor. Per tech sheet this indicates a faulty water level sensor. Ordering the pressure sensor and the office will reschedule. ; ordrng 1 WPW10448876 (Pressure Sensor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Lago Vista, TX 78645
Justin
Job Details: 09/15/2021
"Arrived on site for a refrigerator with an ice maker not working. I checked temps in the FC and found them at 4?F. I then gained access to the IM and jumped the harvest. I found the timer moving, but the actual IM doing nothing. I then jumped the fill and found no water. I gained access to the valve and found 120VAC while jumping the fill. These indicate a bad IM and valve. I am ordering the IM and will be returning with the valve on hand. Office to reschedule. ; ordrng 1 D7824706Q (Ice Maker assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Leander, TX 78641
Justin
Job Details: 09/15/2021
"Arrived on site for a refrigerator that was not cooling well in the freezer nor refrigerator. Upon arrival the customer had left the unit off to thaw out as requested. I plugged the unit in and gained access to the evap. I found the fan and damper working as designed. I found the evap getting a frost pattern only about 8 inches into the coil. I called techline and spoke to Drew and received SR# 7731754706,Drew walked me through and we ohmd out the thermistors. We found the FC evap thermistor bad.
We serviced a
WHIRLPOOL ICE MACHINE
Model GI15NDXZS2
Near Lago Vista, TX 78645
Justin
Job Details: 09/15/2021
Arrived on site to install previously diagnosed parts. I installed the new line and valve. The unit was no longer leaking. I then checked the water flow and level. Both were now good. The unit is working as designed. Call complete.
Danna
Leander, Texas
09/15/2021
Very thoughtful and found the issue right away... repaired the issue fast.
Overall Experience
JoanE
Liberty Hill, Texas
09/08/2021
Justin was very efficient. After we had another serviceman out, who replaced a part but it didn’t fix the issue, Justin was able to run a different diagnostic test & determined that a different sensor was also faulty. Once he replaced that, we finally had our ice maker fixed! Very pleased with his knowledge & problem solving techniques!
Overall Experience
Lago Vista, Texas
09/04/2021
Justin was on time, finished what needed to be done on time. was a great help in answering all my questions. I would recommend Justin to complete any service you need. This company is also great.
Overall Experience
edge
Cedar Park, Texas
08/18/2021
AE is a very easy to work with appliance services company and scheduling was a breeze. They were able to fix my whirlpool ice machine in short order and couldnt be happier.
Overall Experience
Kbconner1
Cedar Park, Texas
08/18/2021
Justin was on site 3 times to be able to confirm the issue with the ice maker and install the required parts. He was pleasant and polite each time he was here. He is an asset to your team!
Overall Experience