Jonathan

Appliance Express Rated 4.8 out of 5 stars based on 435 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVQ03
Near Georgetown, TX 78633
Jonathan
Job Details: 04/21/2021
"Arrived on site for RC not cooling well. Measured temperature in RC and found at 34?. Inspected unit and work area. Found items against damper (see SD-QUICKPIC). Inspected evaporator and fan. Found good frost pattern. Pulled unit out and found condenser fan and compressor running. Measured amp draw to compressor and found within range. Spoke with customer on air flow and unit operation. All tested good, no water leaks detected
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Georgetown, TX 78633
Jonathan
Job Details: 04/21/2021
Arrived on site for oven combo microwave door not shutting correctly. Inspected unit and work area. Checked door hinges and switches. Called Whirlpool tech support and spoke with Andrew. Will replace inner door panel and test to see if door hinges are needed. Office to schedule appointment when ETA is available on parts. (Sr#7730570466).; ordrng 1 W10687342 (INNER DOOR) and 2 W10874474 (HINGES)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Georgetown, TX 78633
Jonathan
Job Details: 04/21/2021
"Arrived n site for refrigerator not cooling and not producing ice. Inspected unit and work area. Found ice buildup on evaporator. Performed diagnostics mode and tested defrost sensor and thermistor, found circuit good. Removed ice to gain access to evaporator. Measured resistance on sensor and found within range. Ran test 4 and was powered down and didn?t reach step 2. Ran test 4 again and found 3 way valve correct. Assembled unit and tested ice maker cycle and fill. Found UI not responsive to control. .; ordrng 1 W10848301 (UI)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Georgetown, TX 78628
Jonathan
Job Details: 04/21/2021
"Arrived on site for washer that leaked and friend had fixed leak. Then customer went to use unit and had error Lo Fl when in use. Inspected unit and work area. Found drain line tied in to standpipe ( see SD-QUICKPIC). Performed diagnostics mode and checked fault codes. Found fault code F8-E1 long fill and F3-E1 overflow condition. Found F8-E3 caused by improper drain line. Ran automatic test cycle and found on step C4 no hot water to unit. Checked hot water at valve and found off position. Turned water on and ran automatic test cycle again. Found unit getting hot water. Informed customer on drain line and email customer insulation instructions. Unit tested good, no water leaks detected."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXSL02
Near Georgetown, TX 78633
Jonathan
Job Details: 04/21/2021
"Arrived on site for refrigerator ice melting and center mullion is very hot. Inspected unit and work area. Found ice door not closed. Inspected for damages and none found. Found condenser fan not running, tested voltage and found within range. Will be able to repair ice door house and will need to replace fan motor. Repair ice door and replaced condenser fan assembly. Tested ice maker cycle. All tested good, no water leaks detected.
Coco
Georgetown, Texas
03/15/2021
Jonathan is very professional and friendly.
Overall Experience
Justin
Hutto, Texas
03/15/2021
Jonathon did a great job working on my Samsung laundry set. Was very honest in what he found. Fixed what was available from the manufacturer and made sure everything was working as it should. Love working with Appliance Express!
Overall Experience
Janice
Georgetown, Texas
03/11/2021
He is very professional and answered all my questions
Overall Experience
Shirley
Georgetown, Texas
03/11/2021
Service you can ALWAYS count on; repeat customer
Overall Experience
Barbara
Georgetown, Texas
02/26/2021
Jonathan at Appliance Express did a great job—very knowledgeable and efficient.
Overall Experience