Jonathan

Appliance Express Rated 4.8 out of 5 stars based on 569 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Round Rock, TX 78681
Jonathan S
Job Details: 06/22/2022
Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found RC evaporator having ice buildup. Performed diagnostics mode and tested defrost operation and found unit defrosting. Tested RC defrost sensor and found failed circuit. Will need to defrost unit and replace evaporator panel assembly. Spoke with customer on defrosting unit 24 hours before return service. Schedule return for Wednesday the 29th;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Round Rock, TX 78664
Jonathan S
Job Details: 06/22/2022
Arrived on site for dishwasher having damaged tub. Inspected unit and work area. Found unit not yet installed due to top of tub damaged and would leak if attempted to use. Will need to replace tub assembly. Inspected all other components and found no damages. Found no ETA available on part. Office to schedule return when ETA is available.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/22/2022
"Arrived on site to install previous diagnosed parts. Removed power cord and control, installed new. Performed diagnostics mode and check model and serial configuration. Powered unit off and installed new UI. Performed diagnostics mode and ran test cycle and found pop sound from control. Found circuit four drain pump failed. Found break in lower harness. Will need to replace lower harness with control and possibly drain pump. Office to schedule return when ETA is available on parts. ; ordrng 1 W11419171 (Control) and 1 W11130936 (Lower harness) and 1 W11263349 (Drain pump) and 1 W10006482 (Rotor) and 1 W10006483 (Stator) and 1 W10905022 (Clutch) and 1 W11185701 (Drive assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Round Rock, TX 78665
Jonathan S
Job Details: 06/22/2022
"Arrived on site for refrigerator ice maker leaking water. Inspected unit and work area. Advanced ice maker cycle and found ice maker mold separating frost face. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Assembled unit and monitored cycle. All tested good, no water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0AS03
Near Round Rock, TX 78681
Jonathan S
Job Details: 06/22/2022
Arrived on site for oven having error code F5-E1. Inspected unit and work area. Found oven gasket separated at bottom and last pivot from gasket had came out. Reinstalled gasket and performed diagnostics mode. Verified error code and tested door latch. Found operating as designed. Found erro occurred after cleaning cycle. Found most likely failure occurred due to thermal expansion. Spoke with customer on service performed and user care guide.
Burnet, Texas
06/20/2022
Overall Experience
Lopez
Liberty Hill, Texas
06/14/2022
Jonathan has a great personality which speaks on his craftsmanship and knowledge of whirlpool appliances. He gave me extra key pointers to extend the life of my appliances and quality results.
Overall Experience
Coveman
Burnet, Texas
06/10/2022
Very professional, on time, efficient work. very knowledgeable.
Overall Experience
Kingsland, Texas
06/10/2022
Overall Experience
Jung
Georgetown, Texas
06/05/2022
John was very knowledgeable, comprehensively tested the issue, explained the findings and also provided tips. He is one of the best appliance technicians I had. Thank you, John, for the great work. Really appreciate it.
Overall Experience