Jimmy J.

Appliance Express Rated 5.0 out of 5 stars based on 137 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 01/21/2022
Arrived on site for Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778?. . .SP W11540964 - Special Project S17304 - Parts and Labor. Removed element and installed new element. Ran diagnostics and no leaks detected. No error codes came on. Diagnostics completed without issue. Found legs were uneven causing the door not to close easily. Lowered left leg and door closes as designed. Found kick plate cover screw missing. Used a personal screw I had to secure kick plate. Job completed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/21/2022
Arrived on site to install previously diagnosed parts. Removed evap cover and installed new evap cover. Removed control and installed new control. Powered up fridge and it began running as designed. Customer knows to allow 24 hours to pass before placing items inside. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 01/21/2022
"Arrived on site to install previously diagnosed parts. Removed upper tracks, lower wheel transports and adjusters and installed new upper tracks, lower wheel transport assemblies, adjuster straps, adjuster covers, clips, adjuster positioners, adjuster housings and adjusters. Customer still concerned about door opening during wash cycle. Ran diagnostics and door remained closed for entire cycle. With new parts racks should stay in place. I lowered to two front legs to raise the front of the dishwasher as well. This will keep the dishwasher tilted back a bit more to prevent weight against door when washing. No leaks detected. Job completed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/21/2022
"Arrived on site for Ice maker is still not produce ice after last fixed on 01/10/2022. Customer showed me cups of water he had in the freezer since yesterday that were only partially frozen. Found ice build up over evaporator cover. Took pics for quick pics. Ice maker will not produce ice if freezer isnt freezing. Took temps and FC was 38 and RC was 51. All fans running. Thermistors past test. Tried placing in a short defrost and couldnt hear the heater sizzling any ice. Ordering another evap harness W11334745, control W11043763 and UI W11542754. Also ordering a heater WP12729123 and will return with all parts. Gave customer a leave behind pamphlet. ; ordrng 1 W11334745 (Evaporator harness) and 1 W11043763 (Control) and 1 W11542754 (UI) and 1 WP12729123 (Heater)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 01/21/2022
Customer had gas turned off so I turned it on. Checked for leaks using soap bubbles at the valve underneath cooktop. No bubbles detected. Over a thirty minute period I had the gas on and couldnt smell gas underneath the cooktop or anywhere at the valves with knobs removed or at any of the burners / orifice when the burner caps and burner plates removed.
Helen Shelton
Round Rock, Texas
01/26/2022
Very nice and efficient young man. Felt very comfortable with him in our home.
Overall Experience
Georgetown, Texas
01/21/2022
Outstanding! The technician was extremely helpful and friendly.
Overall Experience
Ayad Al Daffaie
Hutto, Texas
01/21/2022
Overall Experience
Bonny
Hutto, Texas
01/13/2022
Jimmy was very professional. He listened and found the problem. I would recommend him.Bonny
Overall Experience
Krishna
Round Rock, Texas
01/12/2022
Jimmy was very courteous and alerted me ahead and arrived on time. Also, he came prepared to fix the problem that was reported. He quickly fixed it as an expert and drove for his next appointment. Some of the tips he provided on washer was very useful and he provided and demonstrated it. He also stayed back patiently as I tested with a small load. I would recommend Jimmy and Appliance Express to any friends and family. Thank you Jimmy, you are awesome!
Overall Experience