Jacob

Appliance Express Rated 4.8 out of 5 stars based on 167 customer reviews

We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ2
Near Blanco, TX 78606
Jacob
Job Details: 10/15/2021
Handed light bulbs to maintenance. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Blanco, TX 78606
Jacob
Job Details: 10/15/2021
Looked at the unit for having some frost in the freezer. Looked at the evaporator and saw some ice buildup near the bottom of the evaporator. Upon further inspection. Found that the nipple to the drain hose was clogged. Removed the clog and left over ice in the freezer to help the unit drain better when it goes into defrost. No issues at this time. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Blanco, TX 78606
Jacob
Job Details: 10/15/2021
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Dripping Springs, TX 78620
Jacob
Job Details: 10/15/2021
"Arrived onsite for dishes having a dirty white film on dishes, and that the top rack is not cleaning. Tested the unit to be sure that the unit is working properly. Unit is working as designed and saw that the top of the unit on the inside is wet. The top spray arm is working. Called tech line let them know of findings. Said to be sure that they are not using more than one pod. When doing a pre rinse to not totally clean the dishes as the soap needs something to cling to as it?s washing. Also if the water coming in is at least 120 degrees also the water maybe hard water coming from the water supply can be the issue as well. No issues at this time.job complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Blanco, TX 78606
Jacob
Job Details: 10/15/2021
Arrived onsite to replace ice maker as ordering by previous tech. Replaced ice maker. Tested the ice maker. Ice maker tested good. No leaks at this time. Job complete
Sharon Robbins
Blanco, Texas
10/19/2021
Jacob was great and I would give him a five star rating. Not happy with my overall experience with Appliance Express. I wish Jacob would have come out the first time and made the right diagnosis. Would have save me time and money.
Overall Experience
Carole
Austin, Texas
10/08/2021
Jacob answered all my questions and explained if I did not understand. Even returned my call after he left my residence and explained a concern I had.
Overall Experience
Grace
Bastrop, Texas
10/05/2021
Thank you Jacob for such professional, quick and friendly service. It was so appreciated.
Overall Experience
Cathy
Austin, Texas
09/28/2021
Jacob sent text he was arriving early and did. : ) He was friendly and wore a mask : ) and had the right parts and did the job quickly and efficiently. Very happy with the service we got. P.S. Give Jacob a raise … he’s a keeper.
Overall Experience
Bob
Kyle, Texas
09/21/2021
Arrived within promised time frame & had all tools needed. The fix looked easy… at least the technician made it look easy.
Overall Experience