"Arrived on site to inpsect washer not draining out all the water and also leaking. Upon further inspection, I placed the unit into diagnostics and observed no error codes. I checked the underside of the washer and found no leaks or evidence of leaks. The amount of water left in the very bottom of the tub is normal and is designed to keep a small amount of water. The customer informed me that there is an issue in the plumbing near the washer and is leaking. This appears to be the source of the leak (photos). I ran a test cycle, and all components are operating as designed. I ran a quick cycle in consumer mode, and the unit is operating as designed, and no leaks observed during service. I advised the customer on proper detergent usage."

Arrived on site to inspect refrigerator with LED out in freezer and fresh food sections. I installed the LED kit and the LEDs are now operating as designed. I also tightened the freezer handle. The unit is now operating as designed. No water leaks were observed during service. W11683243

"Arrived on site to inspect dishwasher, not starting a cycle. Upon further inpsection, I placed the unit into diagnostics and observed error code F4E3 (motor not running). I am ordering the motor and sump assembly. Office to schedule return service. W11025157. No water leaks observed during service. ; ordrng 1 W11025157 (Sump and motor)"

"Arrived on site to inspect dryer not heating. Upon further inspection, I checked the dryer cycling temperatures. The temperatures are measuring normal. I ran an airflow test and found that the dryer is getting good airflow. I left instructions with the head of maintenance that the dryer is operating as designed and that it is possible that the proper cycle was not being selected for the right load size or material of clothes. I advised that the dryer uses moisture sensors on all cycles except timed dry, and based on the type of load, these sensors will reduce the time that the dryer will stay on. No parts installed."

"Arrived on site to pull out unit and inspect oven further and to diagnose and repair issue. Upon further inspection, we pulled out the unit safety and found that the base that the unit sits on is severely warped and un level. We also found that there is a lip at the front of the cabinet cutout that is causing the the front part of the frame to be sitting in this lip instead of the unit being supported by the feet. Because of this, the microwave door was unaligned and caused the issue with the switches and other compments due to the misting of the switches. We replaced the interlocks, magnetron inverter, and microwave control. We also replaced the bulb and wave guide cover. When installing the unit back, we placed 4 shims to ensure that the unit is not sitting on the frame anymore. The door is closing properly, and the unit is operating as designed. However, the problem will keep coming back unless the base that the oven sits on is fixed by the customer. W11578578 W11325786 W11578959 W11578579 W10915651 W10886919. I called techline to document the findings SR 7741097211."