Daniel A.

Arrived on site to follow up on refrigerator FRFS282LAF1 not making Ice. Upon further inspection gained access to the icemaker, evaporator and found it was completely frozen and frosted over. I cleared all the ice of my steamer and tested the heater thermistor and ran forced defrost. And all functions are operating as designed. I placed the unit in diagnostics and tested the thermostat read temperature and found them to be reading accurately from the control. I reset the refrigerator and is not operating as designed. No water leaks observed during service.

Arrived on site to install previously diagnosed and ordered part. I installed the draw assembly and the unit is now fixed. WP9763646

Arrived on site to inspect refrigerator WRX986SIHZ01 rebooting itself and LEDs out in freezer and RC. Upon further inspection I found that the evaporator fan motor was shorting and causing the power cycling. I also found the led in the freezer had failed. Im ordering the fan and returning with prescreened parts. No water leaks observed during service. W11452196 scheduling for 10/13; ordrng 1 W11452196 (Evaporator fan)

Arrived on site to inspect washer WET4027HW2 not spinning out clothes and leaking. Upon further inspection I found the error code F0E5 F3E1 pressure sensor error. I ran component testing and found the agitator not operating properly due to worn agitator dogs. I also found the belt is stretched and making noise. I am ordering the belt, control and agitator dogs. Office to schedule return service. No water leaks observed during service. 80040 W11239857 W11629601; ordrng 1 80040 (Agitator dogs) and 1 W11239857 (Belt) and 1 W11629601 (Control)

Arrived on site to inspect washer MVW4505MW2 leaking from hose. Upon further inspection I verified the defect with the hose. I replaced the hose and tested and the unit is now operating as designed. No water leaks observed during service. W11244231

Arrived on site to inspect freezer JBZFL30IGX20 not making ice. Upon further inspection I placed the unit into diagnostics and tested the ice maker and found that it was reacting BF and had not ice in the tray. I pulled the ice maker out and found evidence of overspray near the motor. I ran test 97 and found that the fill tube was frozen. Per service pointer W11757132 and W11845628 I am ordering the updated ui control to fix fill tube freezing and ordering the updated fill tube to prevent overspray. Returning with prescreened parts to replace the ice maker as well. Office to schedule return service. No water leaks observed during service W11763848 W11840275; ordrng 1 W11763848 (Ui) and 1 W11840275 (Ice maker fill tube)

Arrived on site to inspect washer MHW5630HC1 not finishing cycles and leaving clothes wet. Upon further inspection I placed the machine into diagnostics and observed error code F5E2 latch failure. I am ordering the latch and scheduling return service for 10/13. No water leaks observed during service. W11565030; schdld next appmnt for 10/13 TUE !

Arrived on site to inspect dishwasher KDTS324SPS0 self opening feature not operating properly. Upon further inspection, I found that the latch bolt had failed mechanically and failed to retract. I verified proper voltage. I replaced the failed bolt latch and reassembled and tested the unit and is now operating as designed. No water leak observed during service. W11772451