Appliance Repair Mc Gregor Texas
Appliance Express Rated out of 5 stars based on 0 customer reviews
OVEN WHIRLPOOL WOD51EC7HB01
Arrived on site for an oven that resets the control whenever the customers trying to use the app. I called Whirlpool Techline and spoke to Bruce (no SR#). Cava advised that the only issue could be with the SA ID or Mac number is not being correct between the app and the unit. He advised to check both of those and to have the customer remove the appliance from the app and restart the WiFi connection. The customer had already uninstalled her oven and reconnected the oven. Tested unit several times and unit ran as designed. Went over Wi-Fi connection and call complete.
Arrived on site for no operation. Unit was indeed totally in operable. Removed unit from wall and found that unit was plugged into a GFI outlet and a small rodent hasn't started to chew on the power cord. The GF I outlet was tripped. I reset the outlet and the unit started working properly. We will leave the unit unplugged until the customer can have the two issues corrected. The customer will have the correct outlet installed and take care of the rodent and power cord.