"Arrived on site to test unit for no water. Upon arrival customer stated unit will not fill with water but it will hum. Started a diagnostic cycle, unit filled with water but wash motor did not engage causing no clean dishes. Replaced wash motor assembly (W11613570) and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site to test unit for gas smell. Found regulator was cracked. Replaced regulator(W11590292)and found new regulator not allowing gas through. Needing new regulator and office to reschedule. SR#7740527505; ordrng 1 W11590292 (Regulator)

"Arrived on site for customer complaint of unit not draining and didnt finish a cycle. Found lower wire harness broken wire near drain pump. I repaired wire, unit tested good."

"Arrived on site for customer complaint of gas leak. I used leak detector, no gas leak, I bubble tested every joint and took pictures, no gas leak detected at time of service. Called safety team to document, SR 7740427497"

"Arrived on site to replace previously diagnosed capacitor and actuator, replaced and tested, unit is now running as designed, no leaks detected job complete installed W11428524, W10913953"