"Arrived on site to inspect washer not working. Upon further inspection, I placed the unit in diagnostics showing no error codes and tested. The unit completed testing, but during agitation, it began to make a loud thumping noise and operated as designed in spin mode. I tilted the unit back and removed the rotor and found gearcase oil in the rotor (photo). I advised the customer of my findings and placed the rotor back on the unit and manually tested the agitation and it continued to make the thumping noise. I am ordering the gearcase, clutch, slider, agitator assembly, rotor and CNOTE-LSO PER CUSTOMER REQUEST and scheduled return service for 12/07/23 (MS). No water leaks observed during service.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

"Arrived on site to inspect dishwasher door falling open. Upon further inspection, I tested the door functions and when I opened it at 45 degrees and let go of the door, it fell open. I pulled the unit out to find the right side door hinge spring had popped off again. I removed and replaced the hinge assembly and retested door functions and the unit is operating as designed. Tested in diagnostics showing no error codes and the unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for refrigerator section not cooling. Confirmed the coil is frosted over, diagnostics shows open defrost thermostat. Removed cover. Cleared ice. Replaced harness including thermostat. Verified operation. Call complete."

F7E4 store in memory and I cleared for testing. I found a dragging noise could be heard in agitate mode and spin would not engage the tub. Inspection revealed the slider had failed and I was able to temporarily repair with a spare slider Assy. The gear case had signs of oil loss and will need to be replaced. Office to order parts and contact the customer to arrange return service. No leaks observed during service.; ordrng 1 W11449841 (Gear Case) and 1 W10734521 (Slider) and 1 W10915700 (Rotor) and 1 W10902814 (Wash Plate)

Arrived on site for microwave not working On test I can hear relay just clicking. High voltage not enabling. Removed from wall. Found thermostat was open. Replaced control. Replaced thermostat. Verified operation. Call complete; used 1 W11568584 (Sensor) from stock