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for Kingsland, TX
Wayne - Kingsland, TX
Completely satisfied with the service call.
Lynn - Kingsland, TX
Tommy does a fantastic job
Very knowledgeable, great service!
Bob - Kingsland, TX
Michele - Kingsland, TX
Service representative was on time, friendly. He found and took care of the problem in short time. I have a warranty so unable to judge the cost of service.
Tommy was diligent at repairing our ice maker
Robert - Kingsland, TX
The technicians were all great and the company response was great unfortunately I feel we have a lemon kitchen aid ice maker for it is continued to have the same constant running problem I’m condemned to live with it this way ....they have tried to fix it over 8 attempts changing out every thing except the unit... that’s what we are down to
Great Service. Immediately recognized the problem.
John - Kingsland, TX
Very timely arrival. Entire trouble shooting, repair and post repair checkout took less than 30 minutes. Also explained to us what caused the issue and what to do about if it happened again.
Libbey - Kingsland, TX
The technician arrived as expected and was very professional.
Lynn - Kingsland, TX
Tommy does a fantastic job and always very pleasant.
John - Kingsland, TX
Brought relacement parts to avoid return trip.
Tommy was determined to satisfy his customer!
Sam - Kingsland, TX
Problem solver, great service!
Margie - Kingsland, TX
We were pleased with our service. Very helpful and extremely professional workers. Appreciate our appliance problem has been solved and repaired. Thanks
Really great service
Geena - Kingsland, TX
Couldn't be more pleased.
Charles - Kingsland, TX
On time, professional, answered all my questions and some I didn't know to ask. 1st rate!
timely professional attention to requirements
Jim - Kingsland, TX
Another great service call
Charles - Kingsland, TX
Tommy is professional, a good communicator and knowledgeable about the products.
Great service !
Cyril - Kingsland, TX
We were pleased with the good service !
Response from Appliance Express:
Hi Cyril. Thank you for submitting your review, we appreciate your business! We try to touch base with any reviews that weren't five starts to see where we can improve. Where could we have been better for you on this repair? Thanks!
Sharon - Kingsland, TX
Quick response. Great service!
Charles - Kingsland, TX
Great service and very professional
Very knowledgeable, courteous
Terry - Kingsland, TX
This company was on top of everything beginning to end. They notified us of every contact, showed up on time, knew exactly what they were doing, were courteous, kept us informed of everything they were doing. I highly recommend. They were just great.
Brooke - Kingsland, TX
Great customer service
Mike - Kingsland, TX
Fixed the problem promptly; very courteous; excellent
Microwave Warranty Repair
Cathy - Kingsland, TX
Thomas was on time and professional. Highly recommend!
Was there timely and did not take him long to fix problem
Kathy - Kingsland, TX
Was very pleased with complete service we recieved
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "arrived on site for frosting in the freezer section. Found excessive frosting n freezer. Found that the top of the freezer door gasket was not sealing at top flange. Approximately the thickness of 2 quarters, see pictures. Water connections were dry. Rick at techline SR# 7723885545"
MICROWAVE GE JVM6175EF1ES "Arrived on site for unit tripping breaker, starting erratic displays during operation. Tested unit over and over and over and could not get the unit to do anything wrong. The customer was with me and she also saw that the unit was not doing anything wrong."
REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found that there was no ice in the pan. The freezer temperature it was 1°. I did find that the icemaker head over filled and was jammed. Contacted manufacturers technical assistance line to see if I might be missing something in this diagnosis. We agreed that the icemaker in the water valve would be replaced.ChrisSR# 7723861209
WASHER WHIRLPOOL WTW8500DC4 Arrived on site for letters peeling on the control panel. Removed and replaced control panel as letters were peeling. See picture. All water connections are dry after repair.
ICE MACHINE KENMORE 106.895931 Arrived on sit for no ice condition. Started diagnostics cycle. Found ice thickness set on medium. Moved to thickest setting. All functions were correct. Found that the unit is hooked up to hot water. temp is 114 degrees. Customer to have that corrected and then see how unit performs. all water connections are dry.Westtexaswarrior@gmail.com
RANGE KITCHENAID KDRS467VSS05 Arrived on site to replace panels that did not fit properly together. Replace panels and now it all fits together properly.
MICROWAVE GE JVM6175EF1ES Removed and replaced failed thermostat. All operations are now normal.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on sight for Noisey operation. Cycled unit on and found that the units power cord was vibrating against the back condenser cover panel. Correct in that situation and unit is now quiet. no water is hooked up to this unit
MICROWAVE GE JVM6175EF1ES Arrived on site for unit operating on its own. Replaced control that had a stuck relay. Unit also has a closed thermostat that is causing cooling fan to run continuously. ; ordrng 1 WB27X709 (thermostat switch)
REFRIGERATOR WHIRLPOOL KUID508ESS2 Arrived on site for thin ice condition. Replaced inlet water valve and control with Manufacturers recommendation to achieve higher fill level thus thicker ice. All water connections were dry.
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for ice machine over producing ice now. Tested thermistor to find it out of range causing the over ice production now. Replaced thermistor. All water connections are dry.
RANGE KITCHENAID KDRS467VSS05 Arrived on site to replace ordered parts. One more piece is needed to complete the repair. All parts will be installed on the next visit. Notified builder via phone message. Entered the home via unlock front door. Office to reschedule due to availability issues of part.; ordrng 1 W10269208 (cover-rear)
RANGE WHIRLPOOL KOSE500ESS03 Arrived on site for F9E0 failure code. Arrived on site to test unit. Unit would not accept commands. Entered diagnostics mode to test unit and clear any possible stored failure codes. Exited diagnostics mode and tested unit. Diagnostics procedure corrected failures and unit now operates properly.
REFRIGERATOR WHIRLPOOL WRS315SNHB00 Arrived on site for no ice condition. Removed and replaced failed icemaker. All water connections were dry.
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for unit not shutting off. Found bin thermistor not shutting unit off even when I buried it in the ice. Will order. Customer wished to leave unit running. All water connections were dry.; ordrng 1 WPW10511923 (thermistor)
REFRIGERATOR WHIRLPOOL KUID508ESS2 "arrived on site for thin ice condition. All operations were normal but freeze cycle is cutting off premature as well as fill level is too low. When I add extra water to reservoir, unit makes a proper thickness slab. Contacted manufacturer and he recommended replacing water valve. I requested to be able to replace user interface as well and was told that was fine. DaveSR# 7723633530; ordrng 1 W10865633 (cntrl-elec) and 1 W10897719 (valve)"
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit that would not fill with hot water. Tested unit and hot water did not work. Found unit as a failed hot water solenoid. Replaced inlet water valve assembly. Unit now works properly with no water leaks. Enter the home through garage door and exit home the same way.
WASHER WHIRLPOOL WTW7000DW3 Arrived on site for no fill condition. Found that the unit had 2open solenoids. Replaced housing assembly. Unit now operates properly. All water connections were dry.
DISHWASHER WHIRLPOOL WDF330PAHW0 Arrived on site as unit would not fill with water. Tested unit and unit was not filling with water. Found that the float stem was binding on the float body causing a no file condition. Corrected and tested. Unit working properly with no water leaks.
OVEN KITCHENAID KODE300ESS02 Arrived on site for no heat condition and the F6 E6 failure code. Tested unit and found that neither oven would work. Replaced both oven controls and tested unit. All operations are now normal.
REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found freezer was at 2 degrees. Icemaker was full of ice but bimetal was not sensing temperature. Replaced failed icemaker and cycled new icemaker. All water connections were dry at the time of service.
REFRIGERATOR WHIRLPOOL GI5FSAXFVOO Arrived on site for no cool condition. Observed a compressor cutting on and off repeatedly. Tested compressor windings to find them in working condition. Found compressor start device failed. Replaced start device and unit started up properly. Please note that the water was left turned off due to high pressure. Also note that the filter head and filter we’re not in this product. All water connections were dry
WASHER WHIRLPOOL WTW4616FW2 "WTW4616FW2 Arrived to inspect no operation. I found the unit was stuck in flood mode and after resetting, was corrected. I tested the unit in automatic test mode and it operated as designed. I advised the customer on strategies for large garments. I centered the basket assembly within the chassis and calibrated. Operational test good, no leaks observed during service."
ICE MACHINE KITCHENAID KUIC15NHZS0 "KUIC15NHZS0 Arrived to reinstall unit. I connected water and electricity to the unit and verified no leaks at the water connection. I tested and all functions appeared present and correct. Operational test good, no leaks observed during service."
ICE MACHINE KITCHENAID KUIC15NHZS0 UNit is ready for delivery to customers home.; schdld next appmnt for 11/16 FRI !
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site and replaced compressor. Could not test unit because water line would not stop dripping. Tommy is taking unit to,his shop and will test unit there after water line has been replaced. This is to make sure we have a good compressor as multiple compressors have failed new in box. ; ordrng 1 CNOTES and 1 UNITINTOMMYSSHOP and 1 WPW10217922 (tube)"
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Arrived on site and installed new door and gasket. Leveled unit to address uneven doors. Found door still slightly uneven due to low spot in floor at rear right. Instructed customer of finding. Unit working properly. Job complete
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for unit overheating. I replaced the compressor Monday10/22/18. Customer called me that evening and stated it was so hot he was going to turn the unit off. I arrived today and found the unit operating correctly but the compressor was over heating again. Fan was running. Condenser was clean. Air was was proper. Contacted Manufacturer Techline and spoke with Dustin. He recommended that a new compressor be ordered from the FACTORY and not a parts distributor.SR# 7723269887; ordrng 1 ORDERFROMWHIRLPOOLONLY and 1 SF8404 (VALVE) and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
REFRIGERATOR AMANA AFI2538AEW Arrived on site and tested operation. Found dispenser intermittently working. Inspected and found switch failing. Installed new chute assembly and tested. Unit working properly and all water connections dry at time of service. Job complete
REFRIGERATOR UNKNOWN HA10TG31SW Arrived on site and tested operation. Found fans running and unit began to cool but the start device tripped. Installed new start device and same issue. Unit has r600a and we do not have to equipment to install sealed system in this unit. Job complete
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Replaced control board due to no freezer fan operation. No water is hooked up to this unit.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 The impeller will not unthread from the auger motor shaft. It just keeps spinning a matter what I try. So I need to order the plastic divider that goes inside the icebox that the motor mounts to. All water connections were dry.; ordrng 1 WPW10309864 (divider)
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for wet ice and low production of ice. Found that the new compressor is extremely hot and and the heat is bottling up under the liner causing wet ice. Unit will need new compressor. Two hours for sealed system repair. Office to reschedule.; ordrng 1 2HOURSEALEDSYSTEM and 1 W10843121 (drier-tube) and 1 WPW10605286 (compressor)
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Arrived on site for no ice dispensing condition. Checked temperatures, found 36 degrees in fresh food, 5 degrees in freezer. All operations tested properly in the diagnostics modes. Unit working properly at this time. All water connections were dry."
REFRIGERATOR WHIRLPOOL KUID508ESS2 Per previous repair I replaced the main control as instructed by the manufacturer. See SR#. That did not correct the thin ice condition. Replaced then recirculating pump to achieve a full water reservoir fill to insure a proper slab thickness. Observed while unit filled and made ice. Unit cycled accordingly. Workin properly at this time. All water connections were dry. Only used one of the pumps received. Notified Melissa.Steve SR# 7722894913