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for Kingsland, TX
Michael - Kingsland, TX
Tommy is awesome. He was polite, informative and efficient. THANKS TOMMY!!!
Wayne - Kingsland, TX
Completely satisfied with the service call.
Lynn - Kingsland, TX
Tommy does a fantastic job
Very knowledgeable, great service!
Bob - Kingsland, TX
Michele - Kingsland, TX
Service representative was on time, friendly. He found and took care of the problem in short time. I have a warranty so unable to judge the cost of service.
Tommy was diligent at repairing our ice maker
Robert - Kingsland, TX
The technicians were all great and the company response was great unfortunately I feel we have a lemon kitchen aid ice maker for it is continued to have the same constant running problem I’m condemned to live with it this way ....they have tried to fix it over 8 attempts changing out every thing except the unit... that’s what we are down to
Great Service. Immediately recognized the problem.
John - Kingsland, TX
Very timely arrival. Entire trouble shooting, repair and post repair checkout took less than 30 minutes. Also explained to us what caused the issue and what to do about if it happened again.
Libbey - Kingsland, TX
The technician arrived as expected and was very professional.
Lynn - Kingsland, TX
Tommy does a fantastic job and always very pleasant.
John - Kingsland, TX
Brought relacement parts to avoid return trip.
Tommy was determined to satisfy his customer!
Sam - Kingsland, TX
Problem solver, great service!
Margie - Kingsland, TX
We were pleased with our service. Very helpful and extremely professional workers. Appreciate our appliance problem has been solved and repaired. Thanks
Really great service
Geena - Kingsland, TX
Couldn't be more pleased.
Charles - Kingsland, TX
On time, professional, answered all my questions and some I didn't know to ask. 1st rate!
timely professional attention to requirements
Jim - Kingsland, TX
Another great service call
Charles - Kingsland, TX
Tommy is professional, a good communicator and knowledgeable about the products.
Great service !
Cyril - Kingsland, TX
We were pleased with the good service !
Response from Appliance Express:
Hi Cyril. Thank you for submitting your review, we appreciate your business! We try to touch base with any reviews that weren't five starts to see where we can improve. Where could we have been better for you on this repair? Thanks!
Sharon - Kingsland, TX
Quick response. Great service!
Charles - Kingsland, TX
Great service and very professional
Very knowledgeable, courteous
Terry - Kingsland, TX
This company was on top of everything beginning to end. They notified us of every contact, showed up on time, knew exactly what they were doing, were courteous, kept us informed of everything they were doing. I highly recommend. They were just great.
Brooke - Kingsland, TX
Great customer service
Mike - Kingsland, TX
Fixed the problem promptly; very courteous; excellent
Microwave Warranty Repair
Cathy - Kingsland, TX
Thomas was on time and professional. Highly recommend!
Was there timely and did not take him long to fix problem
Kathy - Kingsland, TX
Was very pleased with complete service we recieved
ICE MACHINE KENMORE 106.895931 Arrived on site for unit not making ice. Found that the water distributor tube is cracked and spraying water out into the floor of the unit plus the reservoir runs dry empty quickly and cannot produce ice. Water connections are currently all dry; ordrng 1 W10863947 (tube)
REFRIGERATOR WHIRLPOOL WRF989SDAM03 Arrived on site for no ice condition. Found icemaker compartment at 35 degrees. Found fan motor running at slow speed. Replaced icemaker fan motor. All water connections were fine Salems50@ yahoo.com
DISHWASHER KITCHENAID KDTE204ESS0 Arrived on site for poor Washing conditions. Unit would not allow diagnostics to be run. Will order a control and touch panel. All water connections are dry. Office to check part availability and reschedule with; ordrng 1 W10703867 (heater) and 1 W10854225 (cntrl-elec) and 1 W10901795 (panel-cntl)
REFRIGERATOR JENN-AIR JFC2089BEP01 Entered house via lockbox. Found water turned off two units. The water was turned off because the inlet water valve to the icemaker was stepped on. Replaced water valve and tested. All water connections were dry. locked home and notify the owner.
DISHWASHER WHIRLPOOL WDT750SAHZ Arrived on site to diagnose a dishwasher that is intermittently leaking. Tested unit and found no mechanical failures or problems with unit at this time. Did note the way the homeowner had dishes placed and rocks would direct water directly at the door gasket. Advised homeowner on best loading procedures to prevent over pressurizing gasket and causing a leak. No repairs are needed at this time and no leaks were found at time of service.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived on site for doorhandle issues. Found that the top set screw hole in the right handle was split and could not be tightened. Replaced handle. All water connections are dry.
REFRIGERATOR FRIGIDAIRE FPRU19F8RFE Arrived on site for no cool condition. Found that the unit control has failed. Replaced control and unit now starts up properly. No water is hooked up to this unit.
REFRIGERATOR FRIGIDAIRE FPRU19F8RFE Arrived on site for the unit is not working at all. Test of the units and found the user interface is not readable and none of the lights or components will turn on. The user interface is not responsive. The unit will need a new electronica control and the overly if needed.; ordrng 1 297269408 (overlay) and 1 297326524 (electronic control)
WINE COOLER KITCHENAID KUWS24LSBS03 Arrived on site for the unit is not cooling. Tested the unit and found the condenser fan motor will not turn on and also the compressor is burnt out due to the fan motor not turning on. Advise the customer and they advise they will be purchasing a new units. Only collected the service fee.
OVEN WHIRLPOOL WFE525S0HS0 Arrived on site for door not operating properly. Removed and replaced door hinges and receivers and the door now works properly.
DISHWASHER KITCHENAID KDTE204ESS0 Arrived on site for poor washability. Found that the washer motor had power to it but it was failed and not running. Replaced and tested and all water connections are dry. For some reason we could not get hot water to the sink or the dishwasher at this time. The customer will check water temperature when hot water is supplied to the sink.
ICE MACHINE KENMORE 106.895931 Arrived on site to diagnose an ice machine that is not producing. Tested unit and found circulation pump water level sensor causing unit to short cycle. Replaced circulation pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
WASHER GE GUD24ESSJWW Arrived on site to diagnose a washing machine is not spinning clothes. Tested unit and found shifter not fully wired causing it not to operate properly. Rewired shifter properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
ICE MACHINE KITCHENAID KUIC15NHZS0 arrived on site to diagnose and ice machine that is running for extendedperiod of time. Found water level sensor failed a unit causing extended fill times. Repaired corroded wiring and replaced sensor. Tested unit found all is functioning properly at this time. No water leaks were found at time of service.Sensor
WASHER GE WCVH4800K2WW Arrived on site for unit not starting. Found that the unit had a failed door latch assembly. Replaced and tested. All operations are normal and all connections are dry.
RANGE KITCHENAID KDRS407VMW01 Arrived on site for unit having issues with right front foot. Found right front adjustment shaft damaged. Replaced with new shaft. Foot now operate properly. This was an on occupied and open home.
WASHER GE WCVH4800K2WW Arrived on site or unit that clicks but will not start. Diagnosed unit and found failed door lock assembly. Office will order and reschedule.; ordrng 1 WH10X10008 (door lock)
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "arrived on site for frosting in the freezer section. Found excessive frosting n freezer. Found that the top of the freezer door gasket was not sealing at top flange. Approximately the thickness of 2 quarters, see pictures. Water connections were dry. Rick at techline SR# 7723885545"
MICROWAVE GE JVM6175EF1ES "Arrived on site for unit tripping breaker, starting erratic displays during operation. Tested unit over and over and over and could not get the unit to do anything wrong. The customer was with me and she also saw that the unit was not doing anything wrong."
REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found that there was no ice in the pan. The freezer temperature it was 1°. I did find that the icemaker head over filled and was jammed. Contacted manufacturers technical assistance line to see if I might be missing something in this diagnosis. We agreed that the icemaker in the water valve would be replaced.ChrisSR# 7723861209
WASHER WHIRLPOOL WTW8500DC4 Arrived on site for letters peeling on the control panel. Removed and replaced control panel as letters were peeling. See picture. All water connections are dry after repair.
ICE MACHINE KENMORE 106.895931 Arrived on sit for no ice condition. Started diagnostics cycle. Found ice thickness set on medium. Moved to thickest setting. All functions were correct. Found that the unit is hooked up to hot water. temp is 114 degrees. Customer to have that corrected and then see how unit performs. all water connections are dry.Westtexaswarrior@gmail.com
RANGE KITCHENAID KDRS467VSS05 Arrived on site to replace panels that did not fit properly together. Replace panels and now it all fits together properly.
MICROWAVE GE JVM6175EF1ES Removed and replaced failed thermostat. All operations are now normal.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on sight for Noisey operation. Cycled unit on and found that the units power cord was vibrating against the back condenser cover panel. Correct in that situation and unit is now quiet. no water is hooked up to this unit
MICROWAVE GE JVM6175EF1ES Arrived on site for unit operating on its own. Replaced control that had a stuck relay. Unit also has a closed thermostat that is causing cooling fan to run continuously. ; ordrng 1 WB27X709 (thermostat switch)
REFRIGERATOR WHIRLPOOL KUID508ESS2 Arrived on site for thin ice condition. Replaced inlet water valve and control with Manufacturers recommendation to achieve higher fill level thus thicker ice. All water connections were dry.
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for ice machine over producing ice now. Tested thermistor to find it out of range causing the over ice production now. Replaced thermistor. All water connections are dry.
RANGE KITCHENAID KDRS467VSS05 Arrived on site to replace ordered parts. One more piece is needed to complete the repair. All parts will be installed on the next visit. Notified builder via phone message. Entered the home via unlock front door. Office to reschedule due to availability issues of part.; ordrng 1 W10269208 (cover-rear)
RANGE WHIRLPOOL KOSE500ESS03 Arrived on site for F9E0 failure code. Arrived on site to test unit. Unit would not accept commands. Entered diagnostics mode to test unit and clear any possible stored failure codes. Exited diagnostics mode and tested unit. Diagnostics procedure corrected failures and unit now operates properly.
REFRIGERATOR WHIRLPOOL WRS315SNHB00 Arrived on site for no ice condition. Removed and replaced failed icemaker. All water connections were dry.
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for unit not shutting off. Found bin thermistor not shutting unit off even when I buried it in the ice. Will order. Customer wished to leave unit running. All water connections were dry.; ordrng 1 WPW10511923 (thermistor)
REFRIGERATOR WHIRLPOOL KUID508ESS2 "arrived on site for thin ice condition. All operations were normal but freeze cycle is cutting off premature as well as fill level is too low. When I add extra water to reservoir, unit makes a proper thickness slab. Contacted manufacturer and he recommended replacing water valve. I requested to be able to replace user interface as well and was told that was fine. DaveSR# 7723633530; ordrng 1 W10865633 (cntrl-elec) and 1 W10897719 (valve)"
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit that would not fill with hot water. Tested unit and hot water did not work. Found unit as a failed hot water solenoid. Replaced inlet water valve assembly. Unit now works properly with no water leaks. Enter the home through garage door and exit home the same way.
WASHER WHIRLPOOL WTW7000DW3 Arrived on site for no fill condition. Found that the unit had 2open solenoids. Replaced housing assembly. Unit now operates properly. All water connections were dry.