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for Hewitt, TX
Dorothy - Hewitt, TX
Very knowledgeable. Explained everything in common language. Very nice and polite
Leon - Hewitt, TX
The technician was very nice and very knowledgeable tyvm for sending Mr.Gomez .....
WDT780SAEM1, Arrived on site to install new OWI sensor checked after repair by running test cycle unit filled washed and drained and element is heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
Arrived on site to install new disp sump and sensor after replaced sensor and sump and disp checked unit and found that the unit is filling washing and heating checked unit for water leaks and no leaks found at time of srv... unit checked fine at this time....
WDT780SAEM1, Arrived on site for unit not cleaning or drying, checked unit and found 7-1 error code for no heat Has been disabled, ran test cycle on unit and found that unit will fill, wash and drain and element is heating found that the OWI sensor is bad and will need to be replaced ordering part checked unit for water leaks and no leaks found at time of srv.... per SW r/s next apt for 5/3/18
MEDC215EW1, Arrived on site for unit taking to long to dry checked unit air flow and found air flow is good and unit is heating properly talked to customer about user care guide to to look over the cycle guide and taled about the difference betweentime dry and automatic dry, checked and cleaned out all lent found from unit and unit checked fine at this time.....
Arrived on site for leakage. Found gearcase is starting to leak causing noise and leakage. Shifter has gotten wet and starting to fail. Customer does not want to repair at this time. Collected 108.24 on card. Water is shut off to unit.
Arrived on site for broken handle found latch broke will need black handle and UI where handle was snapped. Jordan assisted with reschedule date and parts. All water connections dry
Arrived on site for leakage from dishwasher, ran unit through cycle to check for point of leakage. Found dishwasher is not leaking. Found signs of oversudsing underneath on metal junction box. Found supply hose from house with signs of old water drips. Valve is not leaking Checked drain hose found no signs of puncture no leakage. Sump assembly is dry no signs of leakage from sump assembly. Drain pump is dry no leaks from drain pump. Checked drain hose to house drain found it tight no leaks. Door seal checks good, no leakage from door. Found left sink under counter with signs of leakage, wood under sink has been damaged previously bucket is underneath left hand side sink under counter. Back wall under counter has had water damage previously. There is a copper supply hose under sink not sure of where water is being supplied to but has extensive corrosion on it. Took pictures of flooring, under counter, under dishwasher, and took video while unit running. Customer will need a new supply
Arrived on site for unit not unlocking when cycle completed, not completing after spin, previous tech found error on user interface module. Replaced module, ran through quick wash. Unit washed, rinsed, spun, flashed as done and unlocked. Verified unit unlocked. All water connections dry. All operations check correctly.
KSC23C8EYY00 (SxS Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of SxS dual evaporator refrigerator not cooling. Removed both evaporator covers and found no dye. Removed back unit cover and found dye where suction tibe check valve is located. Ordering new suction tube. Skyped PARTS and received R/V date of 10/7 per MS. Reassembled. Unit is disconnected at this time.
WFE530C0ES1, Arrived on site for Range warm button not working, checked unit and found that the warming on off button has poped out of placed and on the on position reinstalled on off button and turned off warming element and checked unit and warming element is now turning on and off and oven is heating properly electric fine at this time
MVWC565FW0, Arrived on site for unit leaking checked unit and found that that water is leaking from the hot water line do to water leaks is damaged customer will need to have water hose replaced checked unit for any other water leaks and no other water found at time of srv....
MVWC415EW1, Arrived on site for Top-Load Washer was making a grinding noise and then it shutoff and will not start. Checked unit and found that the drain pump is clogged up cleaned out drain pump rechecked unit and unit filled washed drained and spined checked unit for water leaks and no leaks found at time of srv.... Unit checked fine at this time....
WDF760SADB2, Arrived on site for Door that you place detergent in will not fully close, and detergent leaks out. Wash cycle, checked unit and found that the disp door will now lock in shut and will need to be replaced, replaced disp checked unit after repair and door on disp is now locking shut checked unit for water leaks and no leaks found at time of srv... Unit checked fine at this time.....