Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control and the RC evaporator cover. I mounted the thermistor with zip ties. I powered the refrigerator up and found it working as designed. Call complete. Technical Service Pointer #: W11376817A.

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I replaced the FC door slides, cleaned the bottom of the FC and tested the door. The door is working and closing as designed. I found the wrong door gasket in the call. The prescreened gasket was for the FC and the right RC door gasket needs to be replaced. Ordering W10830274 RC Door Gasket. RS for Mon 12/5.; ordrng 1 W10830274 (RC Door Gasket)"

Arrived onsite for an ice machine that is still making thin wet ice. I tested the ice machine and found two issues. The fill valve is not letting enough water in and the sensors in the pump are not allowing the water to fill the reservoir all the way up to full potential.replace the fill valve and the recirculation pump. The unit is working as designed. There were no water leaks present at the time of service. Call complete

Arrived onsite to replace previous diagnosed parts and to check the unit for no ice. I replaced the left and right pantry door gaskets. Ms stated the icemaker never made ice. I found an E5 error. I ran the harvest and fill test and all worked as designed. I tested the fill tube heater and found it good. I found the icebox fan working as designed. I replaced the icemaker. There were no water leaks present at the time of service. Call complete.

Arrived onsite for a refrigerator not cooling correctly in either compartment. I found out the unit is getting partially cold in the FC but the RC is at room temp except at the bottom. I found 123VAC to the evaporator fan and its not running. The fan will need to be replaced. The customer will not be back until December 25th. Ordering WP2315549 evaporator fan. Office to RS.; ordrng 1 WP2315549 (Evaporator fan)