"Arrived on site for a refrigerator not making ice. I tested temps and found FC at 3?F, the RC at 38?F, and the ice box at 21?F. I then put the unit into diagnostics mode and found the ice box fan running and the thermistor passed. I then gained access to the IM and and found it would not harvest when jumped, but you could jump the valve and it would fill. I found 120V going to the IM. I found a bad IM needing to be replaced.

"Arrived on site for fresh food section freezing on a top mount fridge. I inspected the unit and work area. I gained access to the evaporator and found an ice ball at the cap tube with no frost pattern. Indicating a leak or restriction at the evaporator. I am ordering the compressor, uv dryer, evaporator, and access valve. The office will reschedule for sealed system repair.; ordrng 1 W10836706 (Evaporator) and 1 W10507884 (Compressor) and 1 W10843121 (Dryer) and 1 W11506635 (Access valve) and 1 Sealedsyste (Sealed system)"

"Arrived on site to install previously diagnosed parts. I installed the new evap motor, the UI, and the thermistor cover. I then put the unit into diagnostics mode and tested the fan, thermistors, and defrost. All are working as designed. Unit is working as designed.

Arrived on site for washer not working. I inspected the unit and work area. I found fault codes F6e6 cold water intake f7e1 no heat. I out the unit through a diagnostics cycle and found the wash motor not pumping. I found the dispenser working and the unit heating. I also found the bottom racks wheels were broken. I am ordering the sump and motor assembly along with the wheels for the bottom rack. ; ordrng 1 WPW10671942 (Pump and motor assembly) and 4 W10195416V (Wheels)s

Arrived on site for a dishwasher not draining. Upon further inspection the unit was throwing the F9E1 error code. I tried to manually activate the drain but nothing happened. I then gained access to the drain and found only 15V going to it when I manually activated it. I then put the unit into diagnostics mode and found stored error codes F9E1 for no drain and FAE2 for vent wax motor problem. I ran a diagnostics cycle and the unit ran through as designed with the exception of no drain at the end. This indicates the vent wax motor and control need to be replaced. Ordering both and the drain just in case. No leaks observed at the time of service. Office to reschedule.; ordrng 1 W11410063 (Control) and 1 W11414073 (Vent Motor) and 1 W11497943 (Drain Pump)