Ryan - Austin, TX
Diane - Austin, TX
Was great. Only wish the scheduling could have been faster.
Dillon - Austin, TX
Wes was great! Very knowledgeable and efficient.
Yajaira - Pflugerville, TX
Wesley is a very knowledgable young man with excellent customer service qualities and a great deal of patience.
Margaret - Austin, TX
Wesley was very helpful! Easy to communicate with and super friendly. Would definitely recommend him to anyone!
Outstanding Customer Service
Selma - Manor, TX
Big Wes is “Awesome”! Great customer service!
Adrian - Elgin, TX
This tech performed a sufficient job. I was a bit annoyed he asked to use the bathroom within my house on arrival, however. Perhaps insist your techs use public restrooms prior to arriving at client houses.
Jon - Austin, TX
Gabriel - Austin, TX
Wesly did a great job. Fixed my dryer and worked efficiently. He also offered advice to prevent the problem from happening again.
Marjann - Austin, TX
Professional and courteous
Chris - Austin, TX
Had a warranty repair provided, had a quick turnaround from the call to someone coming out. All around really nice experience
Job well done!
Megan - Austin, TX
Our technician was able to fix the washing machine quickly! He was very professional and polite
Michael - Austin, TX
While it was a bummer that our ice maker needed to be replaced, the tech was very courteous in showing how he tested everything to verify it was necessary. He was quick, did not make a mess, and was very informative in his explanations.
Great and detailed
Renee - Pflugerville, TX
Wesley was very nice and provided all the answers I needed as well as tips and tricks to maintain our washer
Tyler - Austin, TX
DRYER MAYTAG MGDB766FW0 Arrived on site and found unit operating as designed. Instructed customer on use and care and proper use of interface.
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and found unit operating with f20 error. Replaced timer. Unit is now operating as designed. All checks good.
DRYER WHIRLPOOL WED560LHW1 Arrived onnsite and found unit vibrating from back pressure. Adsuted with LC to improve. Advised Elio on findings. All checks good. Unit is otherwise operating as designed. All checks good.
WASHER WHIRLPOOL WFC8090GX0 Arrived onnsite and found unit operating as designed with customer. All checks good. No parts needed. Customer instruct needed.
WASHER WHIRLPOOL CAE2745FQ1 Arrived onnsite and tested unit. All checks good. Unit is operating as designed. Inspected Thoroughly and found good water flow and agitation and spin and drain.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site and found freezer Evap fan out. Repaired unit and cleared ice. Unit is now operating as designed. Advised customer on repair.
RANGE WHIRLPOOL WFE320M0ES2 Arrived onnsite and found unit operating with failed control. Replaced control. All checks good. Unit is now operating as designed.
WASHER WHIRLPOOL WFW3090JW0 Arrived onnsite and installed acu. All checks good. Unit is now operating as designed.
RANGE WHIRLPOOL WFG550S0HZ0 Arrived onnsite and found return air blocked by foil preventing preheat. Advised customer on findings. Removed foil. All checks good. Unit is now operating as designed.
WASHER WHIRLPOOL WFC8090GX0 "Arrived on site and tested unit for not operating on a drying only load. Advised customer on findings that the unit is operating as designed, a further selection was needed. Unit is now operating as designed advised customer on findings."
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site for failed hinge. Repaired by replacing hinge. In maintenance shop. All else checks good. Unit is now operating as designed.
DISHWASHER KITCHENAID KDFE104DSS5 Arrived onnsite and found unit operating with leak from diverter valve. Replaced sump and motor. Unit is now operating leak free. All checks good.
OVEN WHIRLPOOL WFC310S0EB3 Arrived on site and found unit control failed. Replaced control. Unit is now operating as designed.
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site for customer water questions and found unit needed filter replaced. Advised Mr. on filter replacement and reset. All else checks good. Unit is operating as designed.
OVEN WHIRLPOOL WOD77EC0HS01 Arrived on site for unit lower oven rattles during preheat. Tested and was unable to replicate symptom at first but later found that unit buzzes and rattles during preheat in lower oven unless you open the door. Only when preheating lower oven. Ordering blowers and returning Monday 9th; ordrng 2 W11248652 (BLOWER)s
WASHER WHIRLPOOL WTW4950XW3 "Arrived on site and found unit operating with latch error and grinding gearcase. Scheduling for Friday, customer will call in to confirm after discussing with husband. ; ordrng 1 W10404050 (lid lock) and 1 W11035747 (gearcase)"
WASHER AMANA NTW4516FW2 Arrived onnsite and found unit control dead. Replaced control. All checks good. Unit is now operating as designed.
RANGE WHIRLPOOL WFG540H0ES1 Arrived onnsite and was let in by office manager. Tested unit for improper heating. All checks good. Customer instruct. Unit is operating as designed. Unit heats to 350 and fluctuates within 25 degrees as normal.
RANGE WHIRLPOOL KFGD500EWH04 Arrived onnsite and found unit needing cap and burner head. Replaced and tested finding restored ignition function.
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onnsite and found frame rattling from bad install. Attempted to correct and reduced noise. All else checks good. Advised main office.