Wesley was fantastic!
Jonathan - Austin, TX
Donna - Austin, TX
I had bought a brand new washer and dryer. The dryer would not get hot. The service man that came out worked on it for 2 hrs. and told me the gas connection was faulty. So I waited an additional week for the part to come in. The second gentleman that came to install said the only thing he could find wrong was the gas wasn’t turned on. It now works fine.
Great, fast service. Friendly! And used all precautions during quarantine.
Neil - Austin, TX
Dishonest and poor service
Peggy - Rogers, TX
Bad service falsified invoice.
Holly - Austin, TX
Fixed the problem very quickly and professionally.
Kon - Austin, TX
Mickey - Georgetown, TX
Wes was respectful & explained our problem
Worth the Warranty
Lindsay - Kempner, TX
Glad our warranty service was done by Appliance Express! We had an unusual problem with out fridge and it took a couple of visits (parts/covid slow down) but they got it fixed! No more unintentionally frozen veggies. The service guys were personable, polite and very knowlegdeble and made certain things were done to our satisfaction. We highly recommend!
Barbara - Florence, TX
Remove water filter
Bonnie - Georgetown, TX
Wes did a great job. Fast we did not want to use channel locks just in cause we broke something, but Wes used them and out it came.
John - Georgetown, TX
Have had repair men out 3 times and have spent close to $1000.00, ice maker still not making ice. Refrigerator is 13 years old. Should have been advised not to repair at all.
Lissa - Liberty Hill, TX
Phillip - Leander, TX
Wes was incredibly fast and very professional. Best part of the whole experience.
Geraldine - Leander, TX
Marshalette - Harker Heights, TX
He was great and a knowledgeable
REFRIGERATOR KITCHENAID KFCS22EVMS0 Arrived onsite and repaired fridge by replacing failed start device. Unit is now operating as designed. Advised customer on repair.
OVEN WHIRLPOOL WGE745C0FS01 "Arrived onsite and found upper oven door not aligned properly, corrected alignment to improve operation. Also advised customer on steaming of upper door glass and how to clean."
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived onsite and found unit had frosted fc Evap due to door misalignment. Had begun to self correct prior to arrival as door was corrected. Advised that unit must defrosted for the Evap harness to be replaced on Saturday. Customer to defrost. ;
MICROWAVE KITCHENAID KOCE500ESS07 Arrived onsite and installed inverter and magnetron for error code f1e5. Magnetron was physically melting the wave Stem. Symptom unchanged. It does not heat and it throws same error after 20 seconds. Ordering control and reordering inverter. 2 hours; ordrng 1 W10217711 (inverter) and 1 W10915648 (cntrl-elec)
ICE MACHINE KITCHENAID KUIX335HPS00 Arrived onsite and found unit UI unresponsive. Replaced UI and control. All UI lights showed up briefly and then went blank with same unresponsiveness. Called techline to report symptoms #7728226015 was advised by Robert to replace both controls and harness together. Office to reschedule. ; ordrng 1 2HOURS and 1 MAINWIRINGHARNESS (THAT SUPPLIES CONTROLS) and 1 W11034363 (CONTROL) and 1 W11325205 (UI)
WINE COOLER WHIRLPOOL kuwl204epa Arrived onsite and dropped off wrap and handle per instructions.
OVEN WHIRLPOOL MGR6600FZ1 Arrived onsite and replaced bad hinge and had control. Unit is now operating as designed. Advised customer on repair.
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite for light staying on and reset control to clear error. Unit is now operating as designed. All checks good.
RANGE WHIRLPOOL WFE505W0JS0 Arrived onsite and replaced control panel. Unit is now operating as designed and cosmetically now cosmetically correct.
DRYER WHIRLPOOL WED4815EW1 Arrived onsite and found unit cutoff blown replaced using cutoff kit. Unit is operating as designed. Heating and cutting off.
OVEN KITCHENAID KEBS107SSS03 Arrived onsite and found unit operating with failed control.Replaced control. Unit is now operating as designed.
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onsite and found wiring disconnected slightly from switch assembly. Reinserted and restored washer function. All checks good.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite for concerns with cleaning efficiency. Tested unit and found all operating as designed. Advised customer on design and best use practices.
DRYER WHIRLPOOL WED7500VW1 Arrived onsite and found unit not latching properly found switch is good but frontal alignment is off. Only problem is that unit is now closing and activating door switch properly. After reviewing available parts ordering door handle kit to repair.; ordrng 1 WP8182574 (handle)
WASHER WHIRLPOOL WTW4815EW1 Arrived onsite and found pump failed. Performed repair. All checks good.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived onsite and found inlet valve wiring disturbed. Corrected wiring. Unit is now operating as designed. Filling and washing.
WASHER WHIRLPOOL WET4024HW0 arrived onsite and replaced control and latch. Unit was still not operating without throwin*e 4 Replaced top and harness. Per techline harness was likely problem. Unit is now working as designed.
DISHWASHER KITCHENAID KDTM504EPA2 Arrived onsite for not cleaning well. Found f7 heater error and found unit operating as designed and proper heat in diagnostics. In event of callback return with sump and motor.
MICROWAVE KITCHENAID KOCE500ESS01 Arrived onsite and replaced door glass panel due to complete safety glass breakage. Unit is now operating as designed and correct.
WASHER ELECTROLUX EFLS517STT Arrived onsite and found unit display shorted due to dryer valve leak. 2 man required for repair. Ordering display components to repair. Autho required. ; ordrng 1 5304505017 (knob assembly) and 1 5304505611 (board assy)