Glenn - Paige, TX
Technician did a great job
Tim - Austin, TX
Betty - Elgin, TX
Prompt and excellent service.
Betty - Elgin, TX
Mabela - Austin, TX
Christopher - Austin, TX
Jenifer - Austin, TX
Mary - Austin, TX
Great experience contacting Appliance Express and setting up a service call. Wes showed up right on time and did great work! He is polite and knowledgeable and offered reasonable suggestions for avoiding future issues with my washer and dryer.
Rebeca - Pflugerville, TX
very polite, very informative, found the problem, replaced it.
Wendy - Austin, TX
Great experience, problem solved!
Hayley - Austin, TX
Mary Ann - Pflugerville, TX
June - Austin, TX
The service was great. My questions were answered.
Nancy - Austin, TX
Wes was an excellent technician. He hung in there until my issue was fully resolved.
Sarah - Austin, TX
DISHWASHER GE GSD5114D01AA "Arrived on site and found control faulty and possible failed motor assembly. Symptom of no sporadic draining and no wash function. ; ordrng 1 WD19X10015 (pump) and 1 WD19X10021 (housing pump asm) and 1 WD21X10091 (control asm)"
REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived onnsite and cleared clogged Evap drain to prevent leaking out of front of unit. Ad used customer on use and care.
OVEN WHIRLPOOL RBD245PR000 Arrived on site and found broil element shorted.. Performed repair.
DRYER WHIRLPOOL WED9400SB1 Arrived onnsite and found unit with ccs failure
DISHWASHER WHIRLPOOL KUDE70FXSS5 Arrived on site and found unit bearing failed in both tracks. Replaced tracks. All checks good. Unit is now operating as designed.
WASHER WHIRLPOOL WTW7000DW4 Arrived onnsite and found f3e2 and shorted valves. Replaced housing assembly unit is now operating as designed. All checks good.
WASHER WHIRLPOOL WTW4616FW2 Arrived onnsite and tested unit for retaining water. Found unit with no errors and draining properly. Found customer concerned with sound of balance ring liquid. Unit is operating as designed. Advised customer on use and care.
DISHWASHER FRIGIDAIRE FFCD2413UB Arrived onnsite to find alignment corrected by maintenance. However existing latch broken out of place. Rebuilt latch. Unit is now operating as designed.
RANGE WHIRLPOOL WFC130M0AB0 "Arrived onnsite and found every burner compromised from use. Ordering burner receivers and burners to repair. ; ordrng 4 330031 (terminal block,surfa)s"
DRYER WHIRLPOOL WED8000DW4 Arrived on site and found communication error and no function outside of diagnostics. Ordering UI and returning with control; ordrng 1 W11050696 (console)
DRYER WHIRLPOOL WED4616FW0 Arrived onnsite and found long dry times due to clogged house vent. Unit is otherwise operating as designed. Ad used customer on findings. Advised on maintenance.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit operating as designed while inspecting for not drying properly condition. Called and advised customer on findings.
DRYER MAYTAG MEDC465HW0 Arrived on site For door issue and repaired by replacing handle and instructing customer on use and care. All checks good.
DISHWASHER GE GSD2200G02BB Arrived onnsite and installed float switch and cleaned assembly. Re inspected all possible causes and found nothing typical. Unit is still leaking.. ; ordrng 1 WD31X10004 (door inner)
MICROWAVE AMANA AMV2307PFS2 arrived on site and found failed control preventing light and turntable motor function replaced control. Unit is now operating as designed.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived onnsite and found freezer door catching and not able to close due to defective shape. Instructed customer on use and care for temp settings. Advised customer door to be placed on order to repair. Office to reschedule ; ordrng 1 LW11038915 (DOOR)
REFRIGERATOR KITCHENAID KRMF606ESS01 spoke with mark regarding persistent symptoms and was advised that the condition indicates sealed system failure. 45f/20f temps in fridge/freezer. Advised customer that compressor replacement and possible evaporators will be replaced ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCES VALVE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator)
FREEZER WHIRLPOOL WZC3122DW01 Arrived on site and found chest freezer not cooling properly . Found oil leak coming from condenser line that is foamed in. Leak by compressor. Advised customer on findings
MICROWAVE IKEA IMH205FS0 Arrived on site and installed control. Unit is operating as designed. Advised customer on best bulbs. All checks good.
REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived on site and installed shim to lower catch for mullion. Unit is now operating as designed.