Hayley - Austin, TX
Mary Ann - Pflugerville, TX
June - Austin, TX
The service was great. My questions were answered.
Nancy - Austin, TX
Wes was an excellent technician. He hung in there until my issue was fully resolved.
Sarah - Austin, TX
"5th - Austin, TX
Francis - Austin, TX
Starlight - Manor, TX
Dependable, great service!
Andrea - Austin, TX
Appliance Express quickly solved the issue with our refrigerator after another company failed to do so.
Great service every time!
Elva - Del Valle, TX
Wesley Prater as well as other techs with Appliance Express have provided good, professional advice & service.
Nice guy, problem not fixed.
Quick and Friendly Service
Madeline - Austin, TX
Wes got the job done quickly and was a really nice guy! I always have a great experience with Appliance Express repairmen. On another note, and in no way a reflection of Wes, the cost was quite a bit more than I was anticipating and that did take away from my experience a bit.
George - Elgin, TX
This is the second time that we have had Wesley come out and work on one of our Maytag appliances. Very knowledgeable, and professional. He can work on our appliances anytime. We have full faith in his competence and work.
Renee - Austin, TX
Very Good Service
George - Elgin, TX
The technician was on time as promised. He diagnosed and repaired the dryer without any problems. Very courteous and easy to work with. Explained the repair completely. Still would be helpful to get an email with the type of repair and what was done. That helps me with my records of maintenance.
WASHER UNKNOWN HLC1700AXW Arrived onnsite and found haier washer dryer combo with door locked and throwing fc error when cycles attempted. Ge service matters stating control not sensing motor and motor needed if tub has not cracked and leaked. Unit will need motor. ; ordrng 1 WH18X27723 (MOTOR PCB )
DRYER WHIRLPOOL WED560LHW0 Arrived on site for dryer noise and found left rear roller to tick slightly because drum appears to have slight sharp imperfection. Leveled unit and corrected noise by adjusting drum. Some noise still present but within range.
MICROWAVE WHIRLPOOL WMH53520CS5 Arrived on site and found no display and replaced control. Unit is now operating as designed.
OVEN WHIRLPOOL WOD97EC0HZ00 Arrived on site and found unit operating with timer issue. Replaced unit UI control touch panel. All checks good. Unit is now operating as designed.
DRYER WHIRLPOOL WED75HEFW1 Arrived onnsite and repaired no heat dryer by checking breaker and finding faulty breaker not connecting for proper voltage. Temporarily corrected and advised that an electrician will be needed in future
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site and found unit large bottom spinner had popped off and melted. Unit was cleaned and still being run. Ordering correct spinner to repair, and returning with element just in case. ; ordrng 1 W10860176 (arm-spray)"
WASHER WHIRLPOOL WGT3300XQ2 Arrived on site and quoted for gearcase overhaul. Customer declined offer and no concession available per CS.
WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and replaced failed capacitor. Unit is now operating as designed. Unable to due full test due to no hookups in receiving.
OVEN IKEA IGS505DS1 Arrived on site and replaced control. Unit is now operating as designed.
WASHER MAYTAG MHW3505FW1 Arrived on site and found no drain symptom. Found drain filter clogged. Removed debris and lint. Unit is now draining as designed. All checks good. Advised customer on repair.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit not filling. No leaks when water entered manually. Replaced valve and found unit control will also be needed. Tested wire continuity harness not needed. ; ordrng 1 W11305308 (CONTROL)
DRYER WHIRLPOOL WED4815EW1 Arrived onnsite and adjusted the strike to repair door not closing symptom. Unit is now operating as designed.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived n site for dim light condition and no light in freezer. Replaced both led panels. Unit is now operating as designed. All checks good.
WASHER WHIRLPOOL WET4027EW0 Arrived onnsite and removed clothes stuck under impeller. Advised customer on use and care and removed lint from vent.
WASHER AMANA NTW4516FW2 Arrived onnsite and due to having turned water off to washer at prior visit found persistent leak to be from plumbing to washer and not a washer leak. Unit is operating as designed.
WARMING DRAWER KITCHENAID UNKNOWN Arrived on site and reinstalled unit. Unit now operating as designed. Advised customer on status
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site and found no cool symptom. Repaired lighting issue with simple set up. Found left slide freezer door also will need to be replaced as bearings have failed. Ordering compressor and Evap for repair as there is a sub amp draw on compressor. Returning with slides. Office to reschedule. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 W11256565 (EVAP) and 1 WPW10143759 (dryer)
COOKTOP WHIRLPOOL G7CG3064XS "Arrived on site and found unit had been shut off by atmos for standing left side leak. Replaced manifold and turned back on. Unit is operating as designed. Ms not safely accessible, see pic"
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site and found unit door falling due to missing pad. Replaced pads. Unit is now operating properly.
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site and installed burner cap and burner head. Unit is now igniting properly. All checks good.