Great service, professional staff
Doug - Austin, TX
The technician was on tim, friendly, and did perfect work.
Marie - Austin, TX
Profesh and polite
Tresha - Austin, TX
From wiping his feet at the door to saying "yas ma'am"... washer recalibration service was polite, and fast.
Professional, thorough and helpful....
Tanker - Austin, TX
Wes took a look at our issue and came up with a solution that sounds like it will work when he receives a part and returns next week.
Cole - Austin, TX
Efficient and on Time.
Ryan - Austin, TX
Diane - Austin, TX
Was great. Only wish the scheduling could have been faster.
Dillon - Austin, TX
Wes was great! Very knowledgeable and efficient.
Yajaira - Pflugerville, TX
Wesley is a very knowledgable young man with excellent customer service qualities and a great deal of patience.
Margaret - Austin, TX
Wesley was very helpful! Easy to communicate with and super friendly. Would definitely recommend him to anyone!
Outstanding Customer Service
Selma - Manor, TX
Big Wes is “Awesome”! Great customer service!
Adrian - Elgin, TX
This tech performed a sufficient job. I was a bit annoyed he asked to use the bathroom within my house on arrival, however. Perhaps insist your techs use public restrooms prior to arriving at client houses.
Jon - Austin, TX
Gabriel - Austin, TX
Wesly did a great job. Fixed my dryer and worked efficiently. He also offered advice to prevent the problem from happening again.
Marjann - Austin, TX
DRYER WHIRLPOOL WED4815EW1 Arrived onnsite and found unit operating with clunk from drum misshapen and belt tear. Ordering repair kit and drum just in case. ; ordrng 1 8536974 (REPAIR KIT) and 1 W10899578 (drum)
REFRIGERATOR FRIGIDAIRE LGHD2369TF Arrived onnsite and found unit icemaker tray stuck and not producing. Repaired existing icemaker and advised customer on repair and use and care. All checks good. Unit is now operating as designed.
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and found unit needs to be leveled and internals checked for sudsing residue. 2 man needed due to stacked in tight closet. Dryer repair scheduled. Please set for return same day. Office to reschedule. ; ordrng 1 2MAN
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onnsite and replaced scratched door handles. All checks good. Unit is now operating as designed.
WASHER WHIRLPOOL WFW560CHW0 Arrived onnsite and tested unit for control failure and found UI working properly. Found customer instruct needed. All else checks good. Advised customer on use and care.
WASHER MAYTAG MHW6000AG0 Arrived on site and found clogged drain. Removed debris and advised extensively.
WASHER WHIRLPOOL WFW5090JW0 Arrived onnsite and found unit operating once control had been replaced.
DISHWASHER KITCHENAID KDFE104DBL5 Arrived onnsite and replaced adjusters to repair DW operation. Upper rack now operating as designed. All checks good.
WASHER WHIRLPOOL WFW6620HW0 Arrived onnsite and installed door to repair scratch. All checks good.
WASHER AMANA NTW4516FW2 Arrived onnsite and found unit operating with failed dogs and agitator. Replaced agitator and bolt. Unit is now operating as designed.
OVEN BOSCH HBL8650UC107 Arrived onnsite and replaced door skin and seal.2. All checks good. Unit is now operating as designed. ; pckd up 1 00-27-723 (splash guard)
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found unit somewhat noisy from likely dust in blower wheel. Returning with 2 man as washer also needs service and units are stacked in tight closet. Office to reschedule. Unit 325; ordrng 1 SOUNDPAD (UNKNOWN)
OVEN WHIRLPOOL WOS51ES4ES01 "Arrived onnsite and tested unit for bake at 350f. Worked perfectly reaching a correct preheat in under 15 minutes.Adjusted settings and calibration to address customer concerns, all checks good, advised on status."
DRYER MAYTAG MED5630HW0 Arrived on site for general drying concerns. Advised customer on use and care and yearly duct maintenance. All checks good during testing.
WASHER WHIRLPOOL WGTLV27HW0 Arrived on site and replaced control due to control failure. All else checks good.
WASHER WHIRLPOOL WFC8090GX0 Arrived onnsite and repaired latch with latch left on site. Tested unit. Advised customer that the way they have connected power is not advisable because they have made there own 240 cord using multiple plugs and standard 120 cords. All else checks good. ; saved tckt
MICROWAVE KITCHENAID KMHS120ESS1 Arrived onnsite and replaced switches and interlocks to repair intermittent open door error. All checks good. Unit is now operating.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and adjusted existing seal to repair. All checks good. Advised customer on repair
WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite for failed latch. Replaced latch. All checks good. Unit is now operating as designed.
DRYER KITCHENAID UNKNOWN