Chriss - Bartlett, TX
Most knowledgeable repairman I have had and will need him to return since one part is still in need
Jerrine - Georgetown, TX
James - Georgetown, TX
Very friendly and knowledgeable. Would definitely recommend Tyler.
Knows what he’s doing
Sandy - Georgetown, TX
Tyler knows what he is doing, after 17 years of experience, and is always informative and helpful (we had him recently for a repair on a different appliance.)
Was quick to resolve
Hector - Harker Heights, TX
Tech rep was very informative and knowledgeable about the issue
Susan - Harker Heights, TX
Jennifer - Salado, TX
Christopher - Salado, TX
Such a good, reliable company
Karen - Georgetown, TX
My Go-To appliance service company will always be Appliance Express. I've been using them since 2009 for my Whirlpool appliances. Always on time, reliable, and simply take care of the problem in record time. Thank you!
Another Awesome Service Experience
Tracie - Temple, TX
Tyler fixed our washer and we couldn’t be happier.
Robert - Belton, TX
Rosalyn - Killeen, TX
Jane - Georgetown, TX
Harmoney - Jarrell, TX
Brian - Harker Heights, TX
Tyler is great. Appliance Express is great.
DRYER INGLIS IED4400VQ1 Arrived on site for dryer that would not turn on. Upon arrival I found that the door switch had broken internally it was not allowing the timer to read that the door was shut. After installing a new door switch I was able to reassemble the unit and verified that the timer is now getting 240 V and turning the rest of the unit on and it is drying perfectly well. Call complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for refrigerator not dispensing water correctly. Part arrival the customer stated that whenever they activate the water dispenser sometimes it would not stop dispensing after you let go of the lever. Upon further inspection of the unit I found that because was because the water dispenser arm head popped out of place but was not physically broken and any time the customer try to use the water dispenser it would cause the lever to get stuck in its position keeping the activation switch active and causing water to continuously pour out I then realigned and reassemble the dispenser area I was able to retest the unit and verify that everything is now functioning as designed call complete
RANGE WHIRLPOOL WFE550S0HZ1 Arrived on site for stove that would create a loud noise and the fan was turned on during convection bake in mode. Upon further inspection I found that the washer and nut that is supposed to stay permanently mounted to the propeller motor was broken causing the fan blade to wobble. I installed a new fan motor and reassembled the unit verify that it was functioning as designed the fan blade and motor no longer make a loud rattling metal on metal noise. Call complete
DRYER WHIRLPOOL WED5100VQ1 Arrived on site for dryer not working properly. Upon arrival customer stated the timer knob and broken off the timer and they couldnt turn the dryer on. After replacing timer I was able to verify the door switch was working as designed. Rest of unit heats up great and is functioning well. Call complete
REFRIGERATOR MAYTAG MSS25C4MGZ00 Arrived on site to install previously diagnosed main control high-voltage board and main harness assembly. After installing the needed parts I was able to retest unit and verify that everything is now functioning as designed and informed customer That unit will take at least 24 hours before the temperature stopped fluctuating and are stable at the factory settings. Call complete
RANGE WHIRLPOOL RF265LXTB3 Arrived on site for range Needing a previously diagnosed front right infinite switch. After installing the needed part I was able to reattach the unit and verified that the burner element is working as designed and its not needed and the rest of the range is working perfectly and the front right burner now fluctuates the heat depending on where the knob is positioned as designed. Call complete
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for refrigerator that had LEDs that stopped working on the inside. Upon arrival I found that the LEDs were receiving the proper voltage but the bulbs burnt out. Office will need to reschedule after we are able to determine when the new LED light assemblies will come in due to being out of stock. Customer did state that this problem has been repaired in the past and it was only repaired about six weeks ago so will also need to order the main control as a back up to prevent this from happening; ordrng 1 CNOTE (AHS AUTHO NEEDED) and 1 WPW10397958 (cntrl-elec) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
REFRIGERATOR WHIRLPOOL ED5LHAXWS00 Arrived on site for icemaker that would not dispense ice out of the freezer door. Upon arrival and after the symbol in the unit I found the auger motor that controls the ice bucket was rusted out and the ice bucket itself was also Ruston needed to be replaced because the auger arm inside the bucket is stuck and not allowing for a proper movement. Office will need to reschedule once we get authorization from American home shield for part replacement and do to parts being out of stock.; ordrng 1 CNOTE (AHS AUTHO NEEDED) and 1 W10204465A (ice-contnr)
DISHWASHER MAYTAG MDB4621AWB0 Arrived on site for dishwasher not turning on. Upon further inspection of the unit I found that the reason the unit was not turning on was due to the main control board protective thermal fuse that keeps it from overheating had broken. I did find that the unit was receiving 120 V but due to the fuse breaking the main board was not receiving any of that power. I then replace the thermal fuse and was able to read some of the unit and test and verify that everything is now functioning as designed at the unit Phils drains and agitates as needed.
OVEN WHIRLPOOL WOD51EC0HS02 Arrived on site for wall oven giving weird display images on the front and acting as if it was turned on even though it wasnt. Upon arrival I found that the main ACu had gone bad and was trying to turn the oven on even without uI input. I replace the main control and was able to retest the unit and verify that it now operates as designed and no longer turns on by itself. Call complete
REFRIGERATOR WHIRLPOOL GX5SHTXVB00 Arrived on site for refrigerator needing previously diagnosis mounting bracket filter head assembly and water in the valve. After installing the needed parts are able to reset the unit and verify that everything is now function as designed with no legs before doing or after repair call complete
OVEN JENN-AIR JJW8430DDS Arrived on site to remove and bring back to the office the primary control board out of the wall oven for a rebuild from local office to reschedule once we have received the part back from Whirlpool.; saved tckt
MICROWAVE KITCHENAID KMHS120ESS5 "Arrived on site for microwave giving an F1e4 error code. Rival I disassemble the unit and verified that the unit didnt have any burn marks in at the door locks working correctly as well as all thermostats uses another hardware. And after I reassembled the unit plug the microwave back in and found that the main control was giving power but the F1E4 area code indicating the primary control was bad immediately flashed the error code and you were not able to run a diagnostic check or verify anything else at that point. the main control and was able to reschedule the customer ; ordrng 1 W11182110 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL GS6NVEXSL00 Arrived on site for refrigerator not dispensing ice properly. Upon arrival and after running multiple test on the water and ice dispenser I was able to narrow down at the ice dispenser motor that turns the auger in the ice bucket was not functioning correctly even though it was receiving proper voltage. I replace a new motor and retest of the unit and everything is now functioning as designed call complete
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site for refrigerator building up ice in the freezer. Upon arrival I found that the gasket was still intact and functioning as designed and ceiling put around the door frame The freezer door around the unit the Molean in outer frame was separating from the inner cavity section of the freezer causing a gap between the mouillon and the rest of the unit. I ended up adding some silicone in between the gap areas to help prevent any further hot air getting into freezer. Unit now functioning as designed call complete
RANGE MAYTAG MER6600FZ2 on site for rains with a damaged door hinge on the right side. Upon arrival I found that the right side door hinge on the oven door was bent out of place and after disassembling and reinstalling the new oven door handle I was able to reassemble and tested the oven door and all functions as designed and does not fall To the open or close position on its own as designed. Call complete
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived on site for refrigerator causing leakage in the refrigerator section of the unit after previous repairs. Upon arrival I found that there was leftover rusted Styrofoam in the drain line clogged in the refrigerator I ended up cleaning the drain line and found everything within the refrigerator is working as designed the coils are not over frosted and temperatures were at 37°. Call complete
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived on site for microwave with a bulb not working correctly and upon arrival customer also stated that there is a weird grinding noise coming from the turntable motor. Upon arrival I found that the main control was sitting in adequate voltage down at the 40 W bulb and causing it to blow occasionally I ended up replacing the main control and after running multiple tests on the turntable motor with different variations of weight on it I could not replicate the sound the customers were indicating it made but I did inform them that if the noise were to come back we would need to go ahead and order the turntable motor itself. At this time the unit is functioning as designed call complete
DISHWASHER KITCHENAID KDTE234GPS1 Arrived on site for dishwasher not working correctly. Upon arrival customer stated that their notice the quartz countertop Sometimes get warm to the touch and the unit was running. After further diagnosis thing at the unit I could not find any error codes but I did find that due to how hot the unit gets with the water in the steam sometimes it releases it underneath the countertop causing the upper counter to get more of the touch. At this point I could not find any physical issues with the dishwasher everything on the dishwasher was functioning as designed and I did explain to the customers that due to the new energy-efficient standards these new units do not function as they used to.
DRYER KENMORE 110.870876 Arrived on site for dryer not heating properly. Upon arrival I found after disassembling the unit that all the thermostats checked out fine but the heating element have blown a hole through its entire metal plate that the coils are attached to add head blowing a hole straight through coils also. After getting customer approval I install the new part and retest of the unit and verified that the unit is not functioning as designed and heats well. Call complete.