Jeff - Austin, TX
Truman - Cedar Park, TX
Very pleasant young man
Joan - Round Rock, TX
Tyler was so nice, courteous & pleasant as well as thorough diagnosing my frig problem. Thanks!
Milton - Georgetown, TX
Jennifer - Lakeway, TX
Tyler was on time and friendly. He replaced the element in my wall oven with no issue and the whole process only took about 20 minutes. This is the second time I have used Appliance Express and have been very pleased both times.
Omar - Austin, TX
I was told my dishwasher does not dry because I didn’t add enough rinse aid. I added more. It still does not dry.
Betsy - Georgetown, TX
I appreciate their follow through beginning with the office woman who is a consummate professional. My only comment is - they only had to take tape off my dryer vent that the movers had mistakenly left on and I was charged $140. I do understand the necessity of service call fees and/but it would have been nice (due to the circumstances) if the price was at least discounted.
Thai - Austin, TX
Leticia - Georgetown, TX
Tyler is so professional and did an amazing job! I would have him back anytime!!!
Nils - Austin, TX
Great service !!
Deby - Austin, TX
Super helpful and nice!
Fast, Friendly, Efficient
Jim - Austin, TX
Tyler arrived over an hour early, strolled in with tools and a small box in hand, and immediately got on with replacing an electronic board in my washer. He was friendly and efficient, fixed my problem, and walked out with a smile. This guy is rare.
Julia - Round Rock, TX
Polite and professional. Came in and fixed the problem and didn't leave a mess behind.
John - Cedar Park, TX
Jim - Austin, TX
OVEN WHIRLPOOL RBS305PRS00 "Arrived to inspect unit with bake element not working, found element failed due to age. Replaced and tested good
RANGE KITCHENAID KCGC506JSS00 "Arrived on site for unit front 2 dual burners popping after running for a few minutes. Removed and replaced the regulator and was no fix. Checked caps, will be ordering office holders and valves. ; ordrng 1 CNOTE (OFFICE RS ) and 2 W10891746 (SPREADER )s and 1 W11121390 (CAPS) and 1 W11183720 (VALVES )"
DRYER WHIRLPOOL WED4850HW0 Arrived to inspect unit not heating. Attempted to plug in unit and breaker tripped. Removed block panel found wires burnt. Unit will need block repair kit to complete ; ordrng 1 279318 (terminal) and 1 CNOTE (OFFICE RS ) and 1 WP3397659 (block-term)
DISHWASHER AMANA ADB1100AWS Arrived on site for unit not drying. Found heater had failed. Removed and replaced and tested in diagnostics and passed. No leaks on site
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Arrived on site for pad replacement. Removed and replaced and tested good on ice and water functions
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for unit ticking. Found from fan. Removed and replaced fan and tested good . No gas leaks on site
REFRIGERATOR KENMORE 795.72063.112 Arrived to inspect unit with stuck paddle. Was not able to duplicate issue at time of service.
OVEN KITCHENAID KEBS207BSS00 "Arrived on site for temp concerns. Tested upper and lower and found both in spec
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site for unit with water freezing in freezer. Found water from ice maker down, also found drain backed up. Removed and replaced the ice maker and now filling as designed. Found drain fitting was installed wrong. Spoke to tech support and part is replaceable. Will need to return with grommet and 2 hr window ; ordrng 1 CNOTE (2HR WINDOW ) and 1 WP2304888 (fitting)"
REFRIGERATOR LG LMXC23746S/00 "Arrived on site for unit with low cooling in fc. Found some items froze so,e not. No ice. Found only one fan working.; ordrng 1 AEB72913935"
REFRIGERATOR KENMORE 106.565464 "Arrived to inspect unit not making ice. Found motor in ice maker failed. Removed and replaced the ice ,asker and tested good Ice maker
OVEN WHIRLPOOL WOS51EC0AS03 Arrived on site for unit with f1e1. Found per tech sheet to replace main control. Removed and replaced the control and tested goodControl
REFRIGERATOR WHIRLPOOL WRF736SDAB11 "Arrived on site for evap motor replacement, removed and replaced and tested good"
WASHER MAYTAG MHW3505FW0 "Arrived on site for unit with door locked, found water level errors. Removed and replaced the water sensor and tested good"
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for unit that would randomly turn off lights and dispenser would randomly dispense water on to floor, due to cust supplied video narrows down to control failure. Removed and replaced control and tested diagnostics and tested good. Control covered under k-aide warranty"
WASHER GE GLWN2800DWS "Arrived on site for unit not filling with cold, tested on cold and got no fill, filled on warm. Removed panel found switch rusted, replaced and tested properly"
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for unit with torn gasket, replaced and tested good"
WASHER MAYTAG MVWB835DW4 "Arrived on site for unit with LF error, attempted diagnostics and was able to get in after several attempts, found water flow error and UI communication error, removed and replaced valves and console and tested good"
DISHWASHER WHIRLPOOL GU2475XTVY3 "Arrived to inspect unit flashing light. Found panel shorted and control shorted, replaced both and tested good; ordrng 1 CNOTE
WASHER LG WM2250CW "Arrived onsite for unit shaking while use. Found shocked to be loose and blown, cust also found hole in gasket, will need to return with both shocks and gasket to repair; ordrng 1 4986ER0004F (GASKET ) and 1 CNOTE (CONTACT CUST THURSDAY 01-9)"