Local Reviews
for Tommy

Appliance Express Rated 4.9 out of 5 stars based on 19 customer reviews

Map of Georgetown, TX

ms linda




Review of Appliance Express


Map of Georgetown, TX

Professional and friendly




Review of Appliance Express

I was extremely impressed with the professionalism and friendliness of everyone involved with this service call, from the person answering phones, follow up texts, emails, and calls, to the repairman himself. My only complaint was the price seemed high and that it took 2 trips. It seems the service call fee should have covered the labor fee as well once it was determined I wanted the repair done. The part fee was accurate for what I expected.


Map of Georgetown, TX

Great Service




Review of Appliance Express

Tommy is professional, patient, and helpful.


Map of Georgetown, TX

Excellent service




Review of Appliance Express

Excellent service, prompt, professional explained to customer


Map of Georgetown, TX

Great Service




Review of Appliance Express

Tommy was courteous, knowledgeable, and was able to identify and repair the problem with the oven.


Map of Georgetown, TX

Terrific service. Great personality, very informative




Review of Appliance Express

Terrific service great personality very informative prompt


Map of Georgetown, TX

Amazing staff




Review of Appliance Express

I highly recommend this company. Fast, friendly, and efficient!


Map of Georgetown, TX

Doc




Review of Appliance Express

Awesome service.


Map of Georgetown, TX

Quick and efficient service!




Review of Appliance Express

From my first call for Appt to completion was smooth and efficient. My husband was very impressed with the technician that resolved our problem. Very knowledgable and courteous!


Map of Leander, TX

Friendly and fast service




Review of Appliance Express


Victor




Review of Appliance Express

Tommy was very courteous, on time and explained everything fully! Would easily recommend him to do repair work!


Great service




Review of Appliance Express

Tommy was great, so polite and such a problem solver!


Sean




Review of Appliance Express


Awesome




Review of Appliance Express

Great experience


Quick and Efficient




Review of Appliance Express

Tommy was great! We showed him the issue and he knew immediately how to resolve it. The work took about ten minutes once he had the parts. He even went back to the warehouse and retuned the same day to complete everything!


Tommy O.

Tommy O.

WASHER KENMORE 110.470896 Arrived onsite for washer leaking. Upon arrival found unit is operating as designed but hot hose was not connected to valve correctly dripping water slowly but surely from back of unit causing for unit to have large puddles leading around. Tightened valve and charged customer service fee. Job Completed. No signs of leaks during service.

Near Santa Maria St, Georgetown, TX 78628
Tommy O.

Tommy O.

OVEN GE 164D3871POO1 Arrived onsite for oven door jammed and not turning off. Upon arrival found door lock blinking and door damaged and missing screws. Used some screws on hand to repair door.

Near John Thomas Dr, Georgetown, TX 78628
Tommy O.

Tommy O.

DISHWASHER KITCHENAID KDTM604KPS0 Arrived onsite for dishwasher have F8 error code. Upon arrival found unit Sump was weak as well as control was misreading error codes from water fill valve. Ordering sump and control. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11416362 (PUMP AND MOTOR ) and 1 W11416362 (CONTROL )

Near Cloud Peak Ln, Round Rock, TX 78681
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not drying correctly. Upon arrival found unit dispenser not dispensing rinse aid. Found that unit was jammed in the back not allowing unit to dispenser to dispense rinse aid. I jammed dispenser and tested. Job Completed.

Near Reinhardt Blvd, Georgetown, TX 78626
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFE714HLAS0 Arrive onsite for range heating to hot. Upon arrival found unit was overheating. Found sensor misreading temp unit was at approximately 140 when sensor was checked sensor read it at room temperature. Found unit tested good. Ran a bit hot so I calibrated it down slightly but ran within proper heat.

Near Churchill Farms Dr, Georgetown, TX 78626
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL GSC25C6EYY03 Arrived onsite for refrigerator not receiving water and freeze in’s food. Upon arrival found unit was not reading correctly from control and that unit water line was frozen as refrigerator was below freezing. Replaced control and spoke with customer about defrosting unit. Job Completed.

Near Grand Jct Trail, Georgetown, TX 78626
Tommy O.

Tommy O.

WASHER WHIRLPOOL MVW6230HW0 Arrived onsite for F8 E1 . Called tech line upon speaking with ED. Ed stated that unit needed drain hose 39 to 36 inches away as seen on page 4 on the user care guide. 7729317221 ED. Upon letting customer know this was a installation problem as hose was too low.

Near Arques Ave, Round Rock, TX 78681
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for previously diagnosed parts. Turned unit off from breaker. Removed unit from wall. Removed and replaced control and UI. Put unit back into wall. Turned unit on at breaker and tested. Unit tested good job completed.

Near Chanock Cove, Georgetown, TX 78628
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for range damaged found upon arrival control panel was dented in upper right and left corners. Ordering new control panel office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11180283 (PANEL )

Near Westinghouse Rd, Georgetown, TX 78626
Tommy O.

Tommy O.

COOKTOP KITCHENAID KECC568RPB02 Arrived onsite for previously diagnosed parts. Had incorrect burner for center reordering. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WP8285849 (CENTER ELEMENT )

Near Folsom Ct, Georgetown, TX 78628
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDT750SAKZ0 Arrived onsite for dishwasher not draining. Upon arrival found that drain hose was incorrectly installed at rear of unit. Pulled unit used Shop VAC to collect water that was stuck in hose and reinstalled hose correctly. Job Completed.

Near Windom Way, Georgetown, TX 78626
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived onsite for refrigerator ice maker leaking. Upon arrival found that valve was open and constantly sending water to ice maker. Replaced valve and tested unit tested good. No signs of leaks detected during service.

Near Westinghouse Rd, Georgetown, TX 78626
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL MSS25C4MGB00 Arrived onsite for refrigerator still not making ice. Found unit valve was pulled slightly when I pushed unit into place. Choose to blow air through all water lines to clear them and then reattached all lines checked water. Turned on and tested found unit tested good. No signs of leaks during service.

Near Lady Bird Ln, Georgetown, TX 78628
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for refrigerator not cooling correctly. Upon arrival tested temps in freezer and fridge found freezer running at 0 and fridge running at 34 set on coldest temp. Adjusted settings so refrigerator wasn’t freezing products. Found otherwise unit is operating as designed compressor is working and cooling unit. Job Completed.

Near N Mays St, Georgetown, TX 78626
Tommy O.

Tommy O.

RANGE WHIRLPOOL WFE525S0JS0 Arrived onsite for range not heating. Upon arrival found that unit had block and wiring damage. Ordering new block and wiring office to reschedule.; ordrng 1 W11344556 (HARNESS ) and 1 WPW10245259 (BLOCK )

Near N Mays St, Georgetown, TX 78626
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived onsite for refrigerator not making ice. Upon arrival found unit has loose connections to ice maker. Tightened connections and put unit through fill test 45 and harvest 57 unit tested good on both. Job Completed.

Near Caddo Lake Dr, Round Rock, TX 78681
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived onsite for oven not operating stopping on bake. Upon arrival found unit was not reading console correctly and control was not operating correctly in random with console. Ordering console and control.; ordrng 1 CNOTE (TO REQUESTED ) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11297709 (CONSOLE)

Near Fannin Battleground Ln, Georgetown, TX 78628
Tommy O.

Tommy O.

WASHER WHIRLPOOL WTW5105HW0 Arrived onsite for washer making loud screeching during spin. Upon arrival put unit into diagnostics found no error codes. Spoke with customer and found failure was intermittent. Took lid off and found that unit was not balanced correctly likely causing spin to rub agains tub during heavier cycles. Fix and rebalanced. Tested in diagnostics 5 times with High spin. Found unit tested good. Job Completed.

Near Draco St, Andice, TX 78628
Tommy O.

Tommy O.

WASHER MAYTAG MHW5500FW At onsite for washer not draining correctly. Upon arrival found no error codes. And that drain was working as designed. Found that detergent hose was kinked. Trapping and releasing water into unit after wash cycle. Fixed and realigned hose. Tested unit unit tested good no signs of leaks during service. Job completed.

Near Royal Oak Dr, Georgetown, TX 78628
Tommy O.

Tommy O.

OVEN WHIRLPOOL WOS51EC0AS03 Arrived onsite for oven not heating past 250. Upon arrival set oven on bake for 400. And tested found unit operating as designed unit heated and had its fluctuations between temps high and low 3 times and tested averaging 400. Unit had no error codes and is operating as designed. Job Completed.

Near Royal Oak Dr, Georgetown, TX 78628