Thomas L.


Years with Company:

Awards:

Local Reviews
for Thomas

Rated 4.9 out of 5 stars based on 156 customer reviews

Map of Austin, TX

Soencer




Outstanding


Map of Austin, TX

Tom was great!





Map of Leander, TX

good service





Map of Georgetown, TX

Pit crew fast!




Excellent experience. A very professional duo showed up following their confirmation phone call. Protective booties and a friendly smile. After a few diagnostic questions, they quickly identified the problem and resolved it. Very, very fast. Very, very satisfied.


Map of Georgetown, TX

Great Service, Always On Time




Servicemen are friendly and professional


Map of Austin, TX

Refrigerator repain




Excellent service. Techs explained what they were doing every step of the way. Actually gave advice on helping to maintain optimum operation in the future.


Map of Liberty Hill, TX

Mary “Efficient and courteous setvice”




Needed my Samsjng washer repaired after it failed Sunday evening. Emailed Appliance Express, and got a quick response and an appointment for first thing Monday morning. Tommy and their new Samsung technician Justin were courteous and efficient, diagnsosed the problem,ordered the part and returned today to fix it. A great experience from start to finish. Highly recommend!


Map of Georgetown, TX

Need quickly, came quickly





Map of Leander, TX

Thomas




Thomas was friendly and informative. Great experience.


Map of Georgetown, TX

Repair of Whirlpool Washing machine





Courteous & professional!





Courteous & professional!





Great job




Fast friendly service. Very professional. Much appreciated.


Michael





Getting to know new fridge




The problem was operator malfunction—was diagnosed and explained in a manner that both of us understood.


Thomas L.

Thomas L.

Near Masonwood Way, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for control replacement.replaced both controls. System working properly. No leaks found

Near Granada Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Replaced Noisey fresh food section air damper. All water connections were dry.

Near Paint Creek Lane, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for unit not dispensing ice. Found that the shoot gasket was allowing warm air to enter ice bucket causing icing and jamming the dispenser shoot. Replaced. Water connections were all drive.

Near Williams Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no cooling, per previous tech needed both controls, replaced controls unit operation as designed. No leaks found

Near Crystal Falls Pkwy, Leander, TX 78641
Thomas L.

Thomas L.

Replaced compressor that was extremely hot and not able to remove heat from unit properly. All water connections were dry.

Near Hilton Head, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for no operation. Control stuck on drain, replace control, calibrated, tested, all water connections were dry.

Near Sinuso Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for Noisey operation. Found idler pulley worn and Noisey. Install a new dryer repair kit. Operations are now normal. Cleaned dryer during repairs

Near Kuykendall Dr, Georgetown, TX 78626
Thomas L.

Thomas L.

Removed and replaced controls and cover as unit was not allowing the fresh food defrost to take place. Replaced loose fitting fresh food door gasket. Replaced stalled upper icemaker. All water connections were dry.

Near Rancho Sienna Loop, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for no operation. Found unit totally blank. Found open control panel fuse. Replaced. Unit now heats properly. Fans is running properly.

Near Versante Cir, Austin, TX 78726
Thomas L.

Thomas L.

Arrived on site for no operation. Entered diagnostics and ran complete automatic test cycle to clear any issued in main control. Tested unit and all operations are now correct. Found clips that secure dispenser in place have failed. Drawer is defective. All water connections were dry.

Near Ballard Path, Austin, TX 78717
Thomas L.

Thomas L.

Atrrived on site for poor drying conditions. Found unit is very wet inside. The water at the sink is 128 degrees. F2E1error code. Reset control by conducting a diagnostics mode. Tested heater and it is now operating properly. All water connections were dry.

Near Lavon Bend, Austin, TX 78717
Thomas L.

Thomas L.

Near Pecan Branch, Florence, TX 76527
Thomas L.

Thomas L.

Arrived on site for gas leaking. Customer contact d gas company first. We tested all fittings and connections. No leaks were found.

Near Naranjo Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

Jpkneisler@msn.com Arrived on site for unit randomly leaking. Inspected both valves, drain pan is built in to unit, no flaws, minor rust, no cracked drain tube. Water res not leak either, advised cst to take video or pic if/when water returns to help find a source

Near Shell Spur, Georgetown, TX 78628
Thomas L.

Thomas L.

Arrived on site for failure code indicating a stuck button. However there were no stuck buttons. Replaced failed control. Unit tested correctly. Venting is clear.

Near Sarazen Loop S, Georgetown, TX 78628
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Thomas L.

Thomas L.

Near Trail of the Flowers, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for irractic ice production and dispenser chute icing up. For freezer temp at 9 but controls set to warmest setting. Chute gasket is badly misformed causing dispenser issues. May replace icemaker if production doesn’t increase now that settings are correct. All water connections were dry.

Near Dawson Trail, Georgetown, TX 78633