Thomas L.


Years with Company:

Awards:

Local Reviews
for Thomas

Rated 5.0 out of 5 stars based on 77 customer reviews

Map of Kingsland, TX

Great service





Map of Marble Falls, TX

qualified technician ! very friendly and informative





Map of Killeen, TX

Great service




Service was professional


Map of Burnet, TX

Very professional




Best service I have had in a long time. Gave us a day, emailed confirmation and call the day of the service with a time Showed up when expected completed work quickly and was through.


Map of Kingsland, TX

Great customer service




Fixed the problem promptly; very courteous; excellent


Map of Georgetown, TX

Rebfran




Both employees were very professional and knew their job. Presented themselves as excellent employees. I wish other service people were half as good as these two employees . Great job!


Map of Liberty Hill, TX

528 Buffalo Trail





Map of Liberty Hill, TX

Thomas was Awesome!





Map of Horseshoe Bay, TX

Amazing service




The workers called and arrived when they said they would. They were so professional and explained all they were doing. They even covered their shoes before entered my home,


Map of Georgetown, TX

Quick service order and repair on new appliance.




I was very pleased to schedule the appointment quickly, get the part in so fast, and have the install it. Very great experience and quick response time.


Tommy was very friendly and professional





Excellent service!




The guys came early, assessed the situation, replaced a broken control kit, were cautious, & courteous to keep my home clean & damage-free. Excellent!


Job well done!




Tommy and Lou did a great job. My ice maker quit and they replaced the compressor and major components. It's working great again. Great job!


Great customer service





Steve




He did a great job


Thomas L.

Thomas L.

Arrived on site for f5e1 error, found error. Reset error on control. Verified temperatures on preheat, no further issues at this time.

Near Willow Run, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no ice production, found inlet tube with ice blockage, removed, valve cycled, all water connections dry.

Near Whispering Wind Dr, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for no heat, found neutral line loose on dryer side tightened neutral. Venting is clean.

Near E Old Settlers Blvd, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for screw that had fallen out of door, reseated and tightened all other screws. Verified operations, all water connections dry.

Near Sweetgum Ln, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for dish rack sliding off slides, replaced right slide stop. Verified rack slides good and left stop good. All water connections dry.

Near Kenney Fort Crossing, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for dish rack sliding off slides, replaced right slide stop. Verified rack slides good and left stop good. All water connections dry.

Near Kenney Fort Crossing, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for no operation, found faulty user interface. Will order user interface, rescheduled for Tuesday, Erika assisted.

Near Balsam Way, Round Rock, TX 78665
Thomas L.

Thomas L.

Arrived on site for no cool condition. Found dye drier cracked. Replaced with new dye drier, checked for cooling unit cooling. Water was from melting ice bin. All water connections checked dry.

Near Ranch Road 2338, Georgetown, TX 78633
Thomas L.

Thomas L.

Arrived on site for oven not moving past 175 degrees, found control was set to Celsius not Fahrenheit. Reset unit to Fahrenheit, verified temperatures. Unit checks to spec. Customer states that the unit did not work since the last repair.

Near Reinhardt Blvd, Georgetown, TX 78626
Thomas L.

Thomas L.

Arrived on site to install parts. Replaced the controls and the sensor as temperatures would not maintain properly. Tested Unit and unit operated as designed. The customer had not received her new unit tag from the manufacturer as of this date.

Near Sun City Blvd, Georgetown, TX 78633
Thomas L.

Thomas L.

Arriv3d on site for ice machine not making ice and making loud dishwasher sound. Turned the unit on and as the bowl filled with water found that the recirculating pump tube was not connected and was forcing water out of he bowl into the compartment. Attached the tube and the unit began to function properly. No leaks found/all connections were dry.

Near TX-29, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for a dryer not heating but drum spins. Found thermal cutoff defective. Removed and installed new thermal cutoff kit. Tested unit and unit heated as expected. Dryer venting is cleared. The dryer was in the driveway under carport and customer was not home, but gave permission to service dryer.

Near Farm to Market Rd 1431, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for an F20 error code. Ran unit in diagnostic mode and the F20 code appeared. F20 code reads that the pressure switch trip is not detecting. Unplugged unit and removed old pressure switch to find a crack in the housing; blew into the pressure switch tube to check air flow and it checked good. Installed new pressure switch, plugged unit in and tested unit. Unit operated as expected. No leaks found/all connections were dry. We entered the home via the garage door and left the home via the garage door. Notified the customer via telephone.

Near FM2147, Marble Falls, TX 78654
Thomas L.

Thomas L.

Arrived on site for an F20 error code. Ran unit in diagnostic mode and the F20 code appeared. F20 code reads that the pressure switch trip is not detecting. Unplugged unit and removed old pressure switch to find a crack in the housing; blew into the pressure switch tube to check air flow and it checked good. Installed new pressure switch, plugged unit in and tested unit. Unit operated as expected. No leaks found/all connections were dry. We entered the home via the garage door and left the home via the garage door. Notified the customer via telephone.

Near FM2147, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

Arrived on site to install previously diagnosed parts. Removed old left fridge door due to being bowed and not sealing properly causing it to not engage with the switch. Removed both brackets due to binding and preventing the freezer door to not close properly. Installed new fridge door and both brackets and both the fridge door and freezer door sealed wen closed. Advised customer that they would need to manually defrost the freezer compartment. No leaks found. Job complete.

Near Farm to Market Rd 2233, Llano, TX 78643
Thomas L.

Thomas L.

Arrived on site for left fridge door making noises when opening. Adjusted the hinge and the noise stopped. Observed no leaks all connections were dry.

Near Lonesome Bird Ln, Burnet, TX 78611
Thomas L.

Thomas L.

Arrived on site for abnormal noise operation, replaced compressor under service pointer W10783614, all water connections are dry.

Near Mayfield Ranch Blvd, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for residue on clothes. Customer gave me examples of the clothes with splotches on them. Found no fault codes in diagnostics. Customer has been educated on laundry soaps temperatures cycles etc. water connections are dry. Contacted tech line and spoke with Robert ref # is 7721328678 . No repairs are to be further done since kit has been installed. I was advised to refer the customer to the Customer Experince Center at 800-253-1301

Near Henley Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

Arrived on site for gas smell on dryer found leak on burner. Will need a burner. Customer declines repair at this time. Gas has been shut off to unit. Dryer vent is clean. Customer removed back panel, so was left off. Work 209.99 Burner 257.20 Sub

Near TX-379 Spur, Round Rock, TX 78664
Thomas L.

Thomas L.

Arrived on site for dryer shredding clothes. Found moisture sensor in rear bowed and catching clothing, replaced with new sensor. Unit checked ok. Dryer venting is clean.

Near Co Rd 122, Round Rock, TX 78665