Steven - Georgetown, TX
Was a great experience. They were extremely friendly and fixed our freezer quickly. Would definitely recommend.
Patrick - Georgetown, TX
The work Was completely quickly and he was very polite and concerned for the home as whole we appreciate y’all help
excellent, efficient service.
Horace - Georgetown, TX
Appliance Express id the best choice for in home appliance repairs.
Kelly - Georgetown, TX
I appreciated the prompt, professional service
The guys were great.
Mark - Georgetown, TX
Melissa - Georgetown, TX
your repairmen were friendly and quick
Ray - Georgetown, TX
Great service, great tech!
Patrick - Georgetown, TX
Thomas - Georgetown, TX
Tommy was great, knowledgable and friendly.
Honora - Georgetown, TX
Tommy was polite, personable, and very knowledgeable. He listened to my concerns and answered all my questions.
Great service. Great attitude Very pleased
Junei - Georgetown, TX
David - Georgetown, TX
This is the second time that Thomas has been to our house. He was a pleasure each time. If I can request him in the future I will.
Nicholas - Georgetown, TX
Tommy arrived on time and was able to remove and replace the defective touchpad Quickly and efficiently. He did a fantastic job.
Consistently good service
Dickey - Georgetown, TX
I had an issue with a refrigerator recently purchased. Setting up the appointment was easy and I was given a 3-your window for service. The technician called 30 minutes before arriving. The issue was resolved quickly and the technician answered other questioned I had regarding the refrigerator. I have used Appliance Express previously for an issue with a cooktop also... always great service.
Kitchenaid Icemaker Fail
Cc - Georgetown, TX
I have had three visits by Tom of Appliance Express, lots of replacing of control boards and panels and fan motors in order to fix my ice maker. It still is not making ice and I have no air flow from the freezer to the ice maker. This is still an active issue and would be happy to submit another review should Appliance Express be able to repair the ice maker.
DISHWASHER WHIRLPOOL WDF520PADM7
WASHER MAYTAG MVWC360AW0
DISHWASHER KITCHENAID KDTM504EPA2 Arrived on site for dishwasher missing panels and having the wrong size panel as well. Kick panel is not missing and it is there. The customer is requesting not to be able to see the kick panel which is not an option a technician can provide. The customer has had a wooden panel installed on the dishwasher and he wants it to be flush with the front of the rest of his cabinets. The customer needs to contact his builder as the unit needs to be redone by the builder. All lines are dry
REFRIGERATOR KITCHENAID KSS048FTX00 Unit has a failing main control,ordrng 1 W10801766 (cntrl-elec)
DRYER LG DLE1101W Arrived on site for dryer it’s running all the time main board is bad. ; ordrng 1 EBR71725805 (MAIN BOARD )
OVEN ELECTROLUX EW30W65GS6 Arrived on site for no heat in lower oven. Removed oven from wall and reset the thermal fuse. Tested unit. Unit now operates properly.
FREEZER WHIRLPOOL WZF34X18DW03 Found freezer was 22 degrees needs compressor ; ordrng 1 2HOURSEALEDSYSTEM and 1 NEEDSCOSTAPPROVAL and 1 SF8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WPW10750849 (compressor)
WASHER WHIRLPOOL LTE5243DQA Arrived on site for unit that is leaking water on the left side. Tested unit to find that the fill hose and the siphon break at fallen down and were leaking. Will order and replace both. ordrng 1 WP356363 (siphon) and 1 WP692699 (hose)
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site for icemaker falling off the wall. The top two running screws were extremely loose. Corrected mounting screws. All water connections are dry.
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for oven not heating properly per inspector. Set unit to 350 and observed temperature swings. The temperature swings averaged 349°. The unit is working properly as designed. This is an unoccupied home and the door was open for repair. Notified builder via phone.
REFRIGERATOR KITCHENAID KSSO48QTX00 Arrived on site for unit that would not dispense ice. Tested unit and could hear the auger motor running but the ice bin was not turning. Remove motor cover to find a solid block of ice in casing the auger motor. Did not remove block of ice for fear of breaking wires in the door. Customer needs to shut the unit off to melt the ice in the Motor compartment. She will contact me to let me know when she could do that so that we can reschedule this work.; ordrng 1 W10822635 (motor) and 1 WP2318082 (shaft)
REFRIGERATOR KITCHENAID KFXS25RYMS5 Upon arrival found fridge leaking bottom of freezer. Inspected found freezer is full of ice pulled unit out put new drain line in drain pan. cleaned all the ice out of bottom of freezer 1 year warranty all water line are dry
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Upon arrival unit light switch is broken. Pulled old one out put new one in ran unit 1 yer warranty all lines are dry
REFRIGERATOR JENN-AIR JFX2897DRM02 Upon arrival ice maker not working ran test mode. Ice not advancing replaced ice maker ran unit all tested good. 1 year warranty all line are dry
REFRIGERATOR KITCHENAID KRFC704FPS00 Removed and replaced user interface per manufacturers recommendation to achieve high speed fan from ice box. All water connections were dry.
COOKTOP WHIRLPOOL G7CG3064XS00 Upon arrival igniter not was not lighting properly. Took unit apart replaced igniter. Put back together tested unit 1 year warranty
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site for door that falls down. Found broken springs pads and bearings on door. Replaced and tested. Door now operates properly. Water connections are all dry.
DRYER LG DLE4801W Arrived on site for unit burning clothing. Customer showed me examples of damages to clothing. Tested unit and temps are correct. Checked inside dryer And found nothing irregular. Possibly the issue is starting inside washer. Suggested using tub clean cycle to see if issues go away. Dryer venting is clean.
REFRIGERATOR MAYTAG MSD2641KEW Arrived on site for no cool condition. The customer informed me that after some recent storms passed in the area his refrigerator quit cooling. The fans are running but the compressor is not running. The relay is defective and the compressor is mechanically bound and will not start. All water connections are dry.
WASHER KENMORE 796.292729 Arrived on site for unit that gives hot water when it’s supposed to be cold. Found that the hoses were reversed. Reverse hoses and hot and cold work properly now. Water connections are all dry.