David - Georgetown, TX
Glenn - Georgetown, TX
Appliance Express Rocks
Bob - Georgetown, TX
Had a very positive experience with Appliance Express regarding a malfunctioning under counter ice machine. Communication was outstanding. Service techs were knowledgeable, courteous and professional. I will not hesitate to refer people to them or use them again.
Rhonda Henzi - Georgetown, TX
Technician was polite, and did his job. And ignored me when I vented (about something that happened to me) which is what all technicians should do by just making some unrelated comment.back.
Tommy was great
Santina - Georgetown, TX
Tommy was wonderful one of the best repairman. Pleasing personality yet professional.
Tommie was very good
Barbara - Georgetown, TX
Tommie was very attentive. I had one problem and he called me back several times.
Ron - Georgetown, TX
Mark - Georgetown, TX
Your technician, Tom Lott, was great. Very knowledgeable, efficient, and practical. While our problem was not immediately resolved, he provided a practical, cost effective and logical first step that could potentially fix it the problem.
Great service, but high prices
Joann - Georgetown, TX
He was very professional & courteous. He did charge a very high price to just put a 4 prong dryer connection on. I heard from several people that it is a very easy thing to do. I'm injured so I couldn't do it. I asked him to check our washer to see if the movers connected it right. Thank goodness I did. He was very thorough & found they didn't turn hot or cold water on & didn't connect drain. Could've ruined our new house. He was very reasonable on that.
Kenn - Georgetown, TX
All Service Great - Refrigerator, Washer & Dryer Tha
Denise - Georgetown, TX
The above says it all!
James - Georgetown, TX
Tommy arrived on time and quickly diagnosed a cause for the leak under the washer. However, when I explained to him that there was also water puddling 2-3 feet away from the washer, I don’t think he understood or believed that could happen. He could see that the motor had a leak that was causing water to pool under the washer and near its edge only. I hope that indeed our washer will not leak again when we run it.
Thank you, lots of problems but your company worked hard to solve them
Francheso - Georgetown, TX
Prompt service, found the problem in short time, checked all.
William - Georgetown, TX
Very pleasant and know what he is doing.
Super Service. Thx
Michael - Liberty Hill, TX
WASHER WHIRLPOOL WFW70HEBW0 Removed and replaced leaking pressure hose. Tested unit at all operations are normal and there are no water leaks
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to repair unit for upper rack falling down. Removed upper rack and installed new adjuster kit. All operations are normal and all water connections are dry.
REFRIGERATOR LG LFXS29766S/00
OVEN WHIRLPOOL WODA7EC0HZ01 Arrived on site to repair unit that does not keep correct time and does not acknowledge that the meat probe has been installed in either oven. Removed and replaced control panel. Both failed operations now work properly.
RANGE GE DJDJDJDJDE Arrive to repair unit for door gasket not fitting properly. Properly installed door gasket to form per manufactures specifications.
WASHER MAYTAG MVWB765FW2 Arrived on site to repair a unit for noisey operation. Loaded the unit with clothes to find the transmission is making a horrible clacking noise. Contacted the manufacturer and we agreed to replace the gearcase. AndrewSR# 7725400278; ordrng 1 W10752189 (screw) and 1 W11260238 (ROTOR )
REFRIGERATOR WHIRLPOOL WRS588FIHW00 arrived on site to repair unit that is not cooling properly.Found almost no air coming into fresh Food section. Fresh food section was 46°. Found that the freezer evaporator coil‘s were not defrosting. This condition caused the lack of air flow to the fresh food section. Enter-diagnostics and found that the defrost by metal was failed . Replace defrost by metal. Defrosted coil‘s with steamer. All water connections are dry
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site for unit with no operation. Diagnosed and found failed controls. Replaced controls. All water connections are now dry.
REFRIGERATOR WHIRLPOOL WRT348FMES00 Arrived on site to repair unit that is not making ice. Upon inspection of the icemaker I found it totally engulfed in a massive block of hard clear ice. Either the icemaker wouldn’t shut the water off or the valve wouldn’t shut the water off. The unit will be defrosted by the apartment maintenance people and we will replace the icemaker and the inlet water valve. Water is currently turned off to the unit.; saved tckt
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for unit that will not wash. Ran unit through diagnostics to find that the wash impeller has failed. Drove to shop to pick up wash impeller. Replaced wash impeller and all operations are now normal and all water connections are dry.
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site to repair unit that is making extremely thin ice. Tested unit and found that the unit has a very weak/defective inlet water valve which in letting almost no water in. Replaced water valve and reservoir now fills properly. All water connections were dry.
WASHER LG WT4801CW Arrived on site for unit displaying LE failure code. Inspected unit and found that the nut securing the rotor was about to come off. Tighten rotor nut and unit tested properly. Water connections were dry.
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to repair unit that will not except all commands. Found that the touch panel would not activate certain selections. Replaced console panel. Unit now works properly. This is a builder track home that was open and nobody was present during repairs.
REFRIGERATOR ELECTROLUX FGHS2631PF4A
DRYER WHIRLPOOL WED4815EW1 Arrived on site to repair unit who’s door is very hard to close. Tested unit and door is truly very hard to close. Replaced door strike and catch. Door now closes smoothly. Dryer and it’s venting are new and clean.
OVEN WHIRLPOOL WOC54EC0AS02 Arrived on site to repair oven that displays feature is not available and then at times it will work properly. Removed oven from wall and found the wire off of the main fuse for the microwave. Reinstalled wire. reinstalled oven. oven now consistently works without displaying the words feature not available.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed the new freezer door to find out that the screw holes for the handles are drilled wrong in the door. They are lower than the handle on the fresh food door. Will have to order a new door.; ordrng 1 LW11026425 (DIP DOOR)
OVEN KITCHENAID KODE300ESS03 Arrived on site to service unit that is not heating. The customer informed me that the unit is heating but not properly. The lower oven temperature was incorrect. Calibrated the temperature down 10 degrees.
RANGE KENMORE 790.369099 Arrived on site to repair a unit that would not bake. Found bake igniter was weak so bake burner was not coming on. Replaced bake igniter. Bake functions now operates.
REFRIGERATOR MAYTAG MBL2258XES3 arrived on site to repair unit that was not cooling in the fresh food section. Inspected unit and found fresh food section at 60°. Further inspected unit to find a failed evaporator fan motor. Due to the fan motor failure there is a massive massive block of ice on the evaporator coil. The unit will have to be defrosted before the fan and it’s shroud can be removed. Customer is laying towels in the floor of the freezer and on the floor around the unit. Water connections are dry.