Local Reviews
for Thomas

Appliance Express Rated 4.9 out of 5 stars based on 404 customer reviews

Map of Georgetown, TX

Great service visit!




Review of Appliance Express

Tommie was friendly, fast and fixed the problem with our Whirlpool range. Visit was covered under warranty.


Map of Georgetown, TX

Bob




Review of Appliance Express

Great service


Map of Georgetown, TX

communication was great




Review of Appliance Express


Map of Georgetown, TX

Service was great




Review of Appliance Express


Map of Georgetown, TX

Friendly prompt




Review of Appliance Express

Explained several things I was not aware of


Map of Georgetown, TX

Great service




Review of Appliance Express

Tommy did great


Map of Georgetown, TX

Prompt service




Review of Appliance Express


Map of Georgetown, TX

Rickie




Review of Appliance Express

Tom was on time and very personable. He kept everything clean and cleaned the ice off of the sides so all was good to go. Definitely recommend Tom.


Map of Taylor, TX

Great service




Review of Appliance Express

Very satisfied


Map of Georgetown, TX

Prompt and efficient




Review of Appliance Express


Robert




Review of Appliance Express

Excellent service


Great service




Review of Appliance Express


Gregory Gillis




Review of Appliance Express

He very good and very Professional


professional, cordial, super competent, good listener




Review of Appliance Express


1217 half hitch




Review of Appliance Express


Thomas L.

Thomas L.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to repair unit for the two rear burners going out on simmer. Found that the simmer setting was too low on the rear burners and the flames would go out. Adjusted simmer Heights The two rear burners. All burners now operate properly.

Near Rockport St, Georgetown, TX 78633
Thomas L.

Thomas L.

RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for left rear burner not igniting. Clean orifice and unit works properly.

Near W 16th St, Georgetown, TX 78626
Thomas L.

Thomas L.

RANGE KITCHENAID KSEB900ESS3 Arrived on site for control panel displaying needing service and burners not working properly. Arrived to find control panel locked. Unlocked panel and tested ovens and burners. All operations were normal. The customer told me that the left corner of the control area was sparking and smoking. She also told me that there was a light crack in the glass cooktop. She also told me that three of the four burners do not work properly. Open control panel area to find no problems or indication of past problems. The light crack in the control panel is cosmetic.

Near Reunion Ln, Georgetown, TX 78626
Thomas L.

Thomas L.

WINE COOLER KITCHENAID KUWA244PBS0 Arrived on site for no operation. Found unit is not running at all. Found that the thermostat has failed. Replaced. Unit now started but condenser fan motor is also defective and not running. Motor 4344630 shows no longer available. Will ask for parts research. Please let Tommy know results.; ordrng 1 4344631 (motor-cond) and 1 CNOTES and 1 PARTSRESEARCH and 1 TOMMYONLY

Near Shepherd Rd, Georgetown, TX 78628
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4850HW0 Removed and replaced open cues and switch. Found unit is overheating regardless of the setting it’s just too hot. Will need thermostat.; ordrng 1 WP3387134 (thrmst-fix)

Near Georgetown, TX 78626
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4850HW0 Removed and replaced open cues and switch. Found unit is overheating regardless of the setting it’s just too hot. Will need thermostat.; ordrng 1 WP3387134 (thrmst-fix)

Near Georgetown, TX 78626
Thomas L.

Thomas L.

WASHER MAYTAG MVWB835DW4 Arrived on site for unit that will power up and then sit there. Tested unit to find that the water valve was not allowing the water to fill to start the cycle. Replaced water valve and unit now operates properly with no water leaks.

Near Lady Bird Cove, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for damaged shelf and left lightbulb not working. Inspected unit and found dented upper shelf. Replaced that shelf. Remove the light cover and Te left bulb fell out of cover. The left lightbulb was never installed from the factory. Properly installed left lightbulb. All operations are normal. All water connections are dry.

Near Houston, TX
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for noisy operation. The customer and I listened while the unit was running and I explained to the customer that the freezer fan she’s hearing is normal operation. All water connections are dry.

Near Oak Ln, Liberty Hill, TX 78642
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site for no ice condition. Tested unit in diagnostics and the icemaker would not cycle. Inspected unit to find broken wiring in the freezer door as the wiring goes through the hinge. This is preventing power from getting to the icemaker. Office will contact manufacturer for assistance.; ordrng 1 COSTAPPROVNEEDED and 1 LW10691266 (dor-fip)

Near Sarazen Loop S, Georgetown, TX 78628
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED5620HW0 Arrived on site for noisy operation. The customer and I turned the unit on and observed the unit. The customer pointed out a rattling/buzzing type of noise. When I pressed on the door at about 9 o’clock the noise went away. I opened the door and tighten all the screws on the face of the dryer and on the door of the dryer itself. Then I loaded some towels into the dryer and the operations are now quiet. Dryer and house venting are new and clean.

Near Cascata Way, Andice, TX 78628
Thomas L.

Thomas L.

ICE MACHINE WHIRLPOOL KUIX305ESS1 Arrived on site for unit leaking water onto the floor. Tested unit to find external drain pump is not activating. Will need a new drain pump.; ordrng 1 1901A (pump)

Near Rio Gabriel Dr, Liberty Hill, TX 78642
Thomas L.

Thomas L.

REFRIGERATOR MAYTAG MFC2062FEZ01 Arrived on site to repair noisy unit. Today when I arrived the unit was running and was very quiet. The customer told me that the unit stopped making the noises. She was going to call and cancel but she wanted to doublecheck the unit one last time. All operations are normal and all water connections are dry.

Near Carol Ct, Georgetown, TX 78626
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WOC54EC0AS05 Arrived on site to inspect unit that does not start properly. The customer explained to me that sometimes they have to open and re-close the door to make the unit start. Together we operated the unit and we decided that the customer may not be closing the door hard enough. The customer is being gentle with the door because she takes good care of her microwave but that might be what is creating the door issue. Customer will practice closing the door harder and more firmly.

Near Archer Ln, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Open bracket box to find chipped paint which will cause rust. Will re-order and ask for part inspection before rescheduling.; ordrng 1 CNOTES and 1 PLEASEINSPECTPARTBEFORERESCHEDULING and 1 W10625068 (bracket)

Near Prospector Pass, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to replace two dented doors. Doors were creased directly behind the door handles. See pictures. Replaced doors. All water connections are dry.

Near Alpine St, Georgetown, TX 78628
Thomas L.

Thomas L.

WASHER LG WM8000HWA Arrived on site for a unit that would not drain. Check unit to find that the drain pump had a broken impeller. Replaced drain pump and tested. All operations were normal at all water connections were dry.

Near Waterford Ln, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDHW01 Arrived on site for customer having problems with user interface lights and she cannot remove the ice bin. Found the ice bin latch binding and making the ice bin very difficult to remove. Replaced with a new ice bin and this latch works much smoother. The bin can now be removed as intended. All operations are now normal.All water connections are dry.

Near Colorado River Rd, Georgetown, TX 78633
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for a second appliance that needs a filter replaced. The customer pointed out that the flipper mullion is not working properly either. Adjusted and raised the mullion and the door now closes properly. All water connections are dry.

Near Fair Oaks Dr, Georgetown, TX 78628
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for unit that has a broken fresh food section door handle. The doors are also uneven. Found screw in the fresh food section door was loose. Causing the doorhandle to come off. Corrected loose door handle screws and handle now fits snugly. Found that the fresh food section door was higher than the freezer door. Worked with fresh food section door hinge to get the proper mounting of the fresh food section door. All water connections are dry.

Near McFarland St, Georgetown, TX 78628