Lubita - Pflugerville, TX
Thomas was excellent - A little expensive but work was excellent
Thomas - Georgetown, TX
Excellent service, very knowledgeable and professional .
timely, professional service
Sandy - Georgetown, TX
Tommy was on time, personable, knowledgeable, professional. He's a keeper!
Martha - Georgetown, TX
Refrigerator stopped cooling on a Thursday night. We moved everything out and called Appliance Express the first thing Friday morning. Tommie squeezed us into his schedule and replaced a faulty part. Great service: timely, professional and pleasant!
Nicholas - Georgetown, TX
Had a quick appointment to fix stove and Thomas was very friendly and professional.
Excellent service, outstanding techs!
David - Georgetown, TX
We've had some follow up items in our new home addressed by Appliance Express. All of the techs communicated prior to arrival and showed up as scheduled. Techs were well groomed, courteous, knowledgeable and professional. Once the warranty period expires, we will continue to utilize Appliance Express.
Patty - Hutto, TX
The technician was awesome and was diagnosed and fixed it in record time. Your service call fees are a bit high though.
Tommy is professional and explains what is going on!
Linda - Horseshoe Bay, TX
Tommy was fabolous!
Chad - Georgetown, TX
Frederick - Georgetown, TX
Our service technician, Tommy, completed the work on our range and dryer with speed and accuracy. He is a great representative of your company.
Thomas Lott is a cordial, competent repairman...a positive for your company!
Jim - Horseshoe Bay, TX
Very professional, great service, got right to the problem and solving the issue on a new GE washer
Cynthia - Horseshoe Bay, TX
James - Round Rock, TX
Very Professional & Excellent Service
Marlene - Georgetown, TX
Quick and easy to make an appointment. Tech was on-time and very professional. Highly recommend!
Charles - Georgetown, TX
Excellent service and knowledgeable service representative.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to install previous order parts to correct a no cool condition. When I arrived the customer pointed out behind noise level of the unit in the high temperatures of the unit. Diagnosed unit and found heavy frost buildup in freezer. This was causing a low airflow condition. The frost buildup indicated That a large amount of warm air has been allowed to enter into the freezer compartment to build the ice. The customer is going to defrost the unit to get rid of the frost which will allow proper airflow and quiet operation. All water connections were dry.
DISHWASHER MAYTAG MDB4409PAS0 Arrived on site for unit leaking water. Found unit totally engulfed in suds. Unit will need new drying agent dispenser. .; ordrng 1 WPW10428215 (dispenser)
REFRIGERATOR KITCHENAID KRFF507ESS00 Remove unit from cabinet to start sealed system repair. And your diagnostic step for her to move three-way refrigerant valve. The valve did not move. Tried it once again and then it didn’t move. Valve only move one time out of four attempts. Will order refrigerant valve and bring other parts back as well in case they are needed. All water connections were dry.; ordrng 1 WPW10443217 (valve)
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for no operation. Found several open components. Replaced. Dryer now operate properly. Discuss venting with customer.
OVEN WHIRLPOOL GW397LXUB06 "Arrived on site for oven that would not bake or broil. Found that the bake did work but the broil did not. Replacing broil igniter.. ; ordrng 1 74007498 (igniter,oven) and 1 NEED2IGNITERS"
RANGE JENN-AIR JDR8895AAS Arrived on site for request that the right front burner would not light properly. Found a very small piece of rust in orifice. Push the orifice through with wire and burner now works properly.
MICROWAVE WHIRLPOOL WOC54EC0AS00 Removed and replaced defective inverter. Unit now works properly.
DISHWASHER WHIRLPOOL WDT710PAYM6 While in the home servicing the microwave. The customer informed me that his dishwasher door doesn’t work properly. Found one broken pad on the floor. Will order and bring back all door spring and bushing parts. and 2 WP8268961 (pad)s and 2 WP8268990 (bushing)s and 2 WPW10337934 (spring)s
WASHER MAYTAG MVWC416FW1 agitator bolt has come loose from the agitator shaft. Bolt threads look great. Will order gearcase.; ordrng 1 W10772621 (screw) and 1 W11035747 (gearcase)
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for unit that is undercooking. Found sensor and control not regulating heat cycle. Replaced and tested unit.
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site to test unit for leaking water at gasket. It is the mullion that is condensating. The mullion heater tests good. I have no voltage to the heater.
DISHWASHER KITCHENAID KDTE704DBL0 "Arrived on site for no drain condition. After visiting with the customer about the condition of the unit they informed me that the last few cycles that they ran worked properly. Unit fills, washes , and drains properly. Diagnostics found no faults. Customer will continue to use unit to see if it continues to work properly or not. All water connections were dry."
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Arrived on site for no cool condition really fresh food section. Diagnosis found that the evaporator fan motor has failed. Replaced fan motor and customer will allow sufficient time for unit to cool down. Customer has some ice build up and she will defrost the unit overnight. No water is connected to this unit.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for upper spray arm not working properly. Inspected upper spray arm to find one of its securing tabs failed. Removed and replaced upper spray arm. All water connections are dry.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for unit that was leaking water, upper right rack falling down, and for washability. Customer said that the last load of water to be in the inner door insulation and it ran out on the floor. I found that the upper right track stop was broken. The washer motor had no pressure to it. Will order stop and will order wash motor. Will run cycle with door outer door off to see if the leak was from the dispenser or from the vent. ; ordrng 1 WP8269259 (gasket) and 1 WP8269259 (gasket) and 1 WPW10082861 (stop) and 1 WPW10428211 (vent)"
VENTHOOD KITCHENAID KVUB606DSS3 Arrived on site for noise the operation. Found that the fan motor is very noisy on a higher speeds. Fan motor will need to be replaced.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for fresh Food crisper falling down. Found that the track on the left crisper shelf had come loose from the shelf. Replaced shelf. All water connections are dry.
COOKTOP WHIRLPOOL WCG51US0DS00 Arrived on site for customer request that the left front burner blows out on simmer. Found that to be the case when I tested the burner. Adjusted the left front burner valve and now all burners operate properly.
WINE COOLER WHIRLPOOL WUR50X24EM00 arrived on site for no cool condition. Found the unit was not running but the light was on. Found that the unit was stuck in the defrost mode. Advanced the timer in the unit started operating. Contacted manufacture 10 to go up assistance line and spoke with Chris. order a new timer directly from Plainfield IndianaWpw10239390; 1 WPW10239390 (timer-def)
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for LED lights not lighting up. Removed and replaced controls and tested. Lights now function properly removed and replaced poor fitting grill that was vibrating and causing noise concerns. Trim on shelf has broken. All water connections are dry.; ordrng 1 W10807832 (D2C)