Local Reviews
for Thomas

Rated 4.9 out of 5 stars based on 226 customer reviews

Map of Paige, TX

Cordilia




Great Service!


Map of Horseshoe Bay, TX

Great service..Arrived on time and completed job in timely manner




Would recommend this service to anyone.


Map of Marble Falls, TX

Really good experience! Came as scheduled, and very professional!!




We were comfortable having Tommy in our home, confident in his knowledge of our problem and he remedied the problem in a short time. We now have a working icemaker again. We are delighted with the overall professional performance of Appliance Express and will recommend them!


Map of Burnet, TX

Simple Fix!




Within 5 minutes Tommy had the issue diagnosed, & went to work to correct the problem. He was in & out within 30 minutes. He was courteous, knowledgeable, & professional. We’ll ask for him by name if we need to call again.


Map of Liberty Hill, TX

Great service




We were happy with the service we received from Thomas at Appliance Express. Dishwasher works great so far


Map of Horseshoe Bay, TX

Great service





Map of Horseshoe Bay, TX

Good Service




Repairman was able to reset the refrigerator and get it working again.


Map of Buchanan Dam, TX

Great




Very good service on time great job


Map of , TX

Review - Thomas Lott




Service for recurring microwave failure was good (and professionally conducted). Microwave is functioning again but has failed three times previously due to an unknown root cause - hoping for a permanent fix this time.


Map of Horseshoe Bay, TX

4th visit from company and the fridge still doesnt work




The repair work was not successful


Excellent Service





Excellent Service




Knowledgeable, courteous, and fixed the problem with the oven.


Great Service





Knew what he was doing.




Came with the parts needed . Went right to work. Fixed it likety split.Cleaned up. I said thank you.Service under extended warranty. Slick as that!


Great service




The technicians greeted when entered and did their job efficiently


Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker due to stalled motor. Replaced control as it would not put power to the icemaker. Replaced both parts and icemaker now cycles properly. All water connections were dry.

Near Elm Wood Dr, Elgin, TX 78621
Thomas L.

Thomas L.

WASHER WHIRLPOOL WTW8500DC3 "Arrived on site for Noisey operation. Customer informed me the unit makes a squeaking noise at the beginning of operation regardless of clothes, no clothes, or cycle selected. Tested unit and found that the right front upper suspension ball was out of place. Re-inserted rod into ball in the proper position. All operations are now quiet and all water connections are dry.Dxc"

Near Balch Rd, Elgin, TX 78621
Thomas L.

Thomas L.

WASHER ROPER RTW4516FW2 Arrived on site for no operation. Found unit totally inoperable. Control would not conduct diagnostics and lid latch would not move. Replaced and tested. All operations were normal. All water connections were dry.

Near Sandy Loam Dr, Paige, TX 78659
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site or frosting in the freezer section. Inspected the gasket and found it along the bottom of the freezer door gasket was Not sealing properly. Remove door and treated gasket with heat. Gasket now seals properly. I’ll water connections were drunk.

Near Fallow Way, Bastrop, TX 78602
Thomas L.

Thomas L.

DRYER WHIRLPOOL WED4815EW1 Arrived on site for not drying clothes properly. Customer cancelled at door as the dealer has committed to replace the unit.

Near Laredo Dr, Dale, TX 78616
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and replaced control and fan that were not properly keeping the fresh food evaporator cleanly defrost. Sealed air gaps. Unit will now need approximately 24 to reach proper operating temperatures. All water connections were dry.

Near Blue Flame Rd, Cedar Creek, TX 78612
Thomas L.

Thomas L.

RANGE GE JGBS66DEK2WW Arrived on site for no bake condition. Went to back of unit and found yellow harness not properly seated. Corrected situation and unit now heats properly. There was no one in this home was spoke any English at all.

Near Cedar Creek Cir, Cedar Creek, TX 78612
Thomas L.

Thomas L.

OVEN WHIRLPOOL KODE300ESS04 Arrived on site for no operation. Unit was totally in operable. Removed control panel and found power to the main control but no power out of control. Re-ordering partW11179310; ordrng 1 PARTSRESEARCH and 1 W11179310 (CONTROL)

Near FM 243, Bertram, TX 78605
Thomas L.

Thomas L.

DRYER MAYTAG MEDX655DW1 Removed and replaced failed temperature selector switch. Tested unit. All operations are normal. Dryer vents at the house events are clear.

Near W Bluebriar Dr, Granite Shoals, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF535SMBW00 Arrived on site or no ice condition. Found stalled icemaker motor. Replaced and tested. New icemaker worked properly. All water connections were dry.

Near E Pheasant Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for no cool condition. Found unit was totally dead. All operations worked in diagnostics but not its own. Turned power off to unit. Reapplies power and all things started up properly. Customer to observe unit. All water connections were dry.

Near Stone Mountain Dr, Marble Falls, TX 78654
Thomas L.

Thomas L.

COOKTOP JENN-AIR CVGX2423B Arrived on site and replaced all burn or switches. All burners no operate properly. Discussed the newness and the tightness of the new burners switches with both of the Mr. and the Mrs. customer.

Near Bay W Blvd, Horseshoe Bay, TX 78657
Thomas L.

Thomas L.

WASHER GE GTW330ASK3WW Arrived on site or unit not cycling. Tested unit and found that the lid lock strike was not securely tightened to the lid. Tightened loose lid lock strike screws and tested unit. All operations are normal. All water connections are dry.

Near Hamilton Creek Dr, Burnet, TX 78611
Thomas L.

Thomas L.

ICE MACHINE KITCHENAID KUIC15NHZS0 UNit is ready for delivery to customers home.; schdld next appmnt for 11/16 FRI !

Near Kingsland, TX 78639
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site or noisy operation. Found that the bottom cardboard cover was vibrating against the left side of the compressor mounting rail. And it’s between Rio and cover. All water connections were dry.

Near Vista Isle Dr, Round Rock, TX 78681
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Arrived on site for no ice conditions. Customer also informed me that unit is leaking very bad onto the floor in front of the fridge. The icemaker has a stall motor. The water leak is coming from in the fresh food section at the filter head and water reservoir. ; ordrng 1 W10753488 (reservoir) and 1 WPW10444033 (tube-water)

Near Jefferson Cove, Elgin, TX 78621
Thomas L.

Thomas L.

WASHER AMANA NTW4516FW3 Arrived on on site for water leaking. Found cold water valve leaking. Replaced water valve and tested. All water connections are now dry.

Near E Parmer Ln, Manor, TX 78653
Thomas L.

Thomas L.

REFRIGERATOR WHIRLPOOL WRT318FZDB00 Arrived on site for a no cool condition. Inspected unit and found it was totally dead. Inspected outlet and found no power. Reset breaker for the refrigerator. Unit that works properly. There is no water hooked up to this unit.

Near Cabinet Dr, Manor, TX 78653
Thomas L.

Thomas L.

RANGE WHIRLPOOL ACR2303MFW3 Arrived on site for oven not heating properly. Tested unit and found it would get warm but not hot. Tested power to unit and it is not correct. Customer needs to get to 120 V to the unit when she does not have.

Near TX-95, Elgin, TX 78621
Thomas L.

Thomas L.

MICROWAVE WHIRLPOOL WMH73521CS6 "Arrived on site for Noisey operation and no heat conditions. Tested unit and heard the noisey operation. Found that the unit was pulling 6 Amps generating 600 Watts. The unit has a failed diode, Noisey magnetron, and a possible weak capacitor.; ordrng 1 WPW10575765 (diode)"

Near Naranjo Dr, Georgetown, TX 78628